IBM TotalStorage FAStT600, FAStT600 Installation And User Manual
IBM TotalStorage FAStT600
Fibre Channel Storage Server
Installation and User’s Guide
GC26-7531-01
IBM TotalStorage FAStT600
Fibre Channel Storage Server
Installation and User’s Guide
GC26-7531-01
Note: Before using this information and the product it supports, be sure to read the general information in “Notices” on page 79.
Second Edition (June 2003)
© Copyright International Business Machines Corporation 2003. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Safety
Before installing this product, read the Safety information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2003 iii
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
The following Caution notices are printed in English throughout this document. For
translations of these notices, refer to IBM Safety Information.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
v Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Class 1 laser statement
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
IEC 825-1:1993 CENELEC EN 60 825
Statement 4
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)
iv IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
Statement 4
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one
power cord. To remove all electrical current from the device, ensure that all power
cords are disconnected from the power source.
2
1
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Safety v
vi IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
Contents
||
Safety ............................iii
Figures ............................xi
Tables............................xiii
About this document ......................xv
Who should read this document ...................xv
How this document is organized ..................xv
FAStT installation process overview .................xv
FAStT documentation ......................xvi
FAStT Storage Manager Version 8.3 library .............xvii
FAStT900 Fibre Channel Storage Server library ............xix
FAStT700 Fibre Channel Storage Server library ............xx
FAStT600 Fibre Channel Storage Server library ............xxi
FAStT500 Fibre Channel Storage Server library ...........xxii
FAStT200 Fibre Channel Storage Server library ...........xxiii
FAStT related documents ...................xxiv
Notices used in this document ...................xxiv
Getting information, help, and service ................xxiv
Before you call .......................xxiv
Using the documentation ....................xxv
Web sites .........................xxv
Software service and support ..................xxvi
Hardware service and support ..................xxvi
Fire suppression systems ...................xxvi
How to send your comments ...................xxvi
Chapter 1. Introduction ......................1
Features at a glance .......................1
Clustering support ........................2
Inventory checklist ........................2
Handling static-sensitive devices ...................3
Best practices guidelines......................3
Storage server components.....................4
Front view ..........................4
Back view ..........................6
Interface ports and switches ....................6
Operating specifications ......................8
Heat output, airflow, and cooling ..................8
Chapter 2. Installing and configuring the storage server ........11
Getting started .........................11
Rack mounting template and instructions ...............11
Installing the storage server in a rack ................14
Setting server ID settings .....................18
Configuring the storage subsystem .................19
Storage subsystem management methods ..............19
Fibre Channel connections ...................21
Fibre Channel loop configurations .................22
Redundant host and drive loops ................22
Installing the storage subsystem configuration ...........26
© Copyright IBM Corp. 2003 vii
Chapter 3. Cabling the storage server ...............27
Working with SFPs and fiber-optic cables ...............27
Handling fiber-optic cables ...................27
Installing SFP modules .....................28
Removing SFP modules ....................30
Installing fiber-optic cables ...................30
Connecting hosts to the RAID controllers ...............31
Connecting secondary interface cables ................32
||
Power cabling .........................32
Installing the storage-management software ..............34
Connecting additional expansion units ................35
Chapter 4. Operating the storage server...............37
Turning the storage server on and off ................37
Turning on the storage server ..................38
Turning off the storage server ..................39
Restoring power after an unexpected shutdown .............40
Performing an emergency shutdown ................41
Restoring power after an emergency shutdown ............41
Restoring power after an over-temperature shutdown ..........41
Monitoring status through software .................41
Checking the LEDs .......................42
Cache memory and RAID controller battery ..............46
Cache memory ........................46
RAID controller cache battery ..................47
Chapter 5. Installing and replacing components ...........49
Handling static-sensitive devices ..................49
Working with hot-swap drives ...................49
Installing hot-swap drives ....................50
Replacing hot-swap drives....................52
Upgrading drives ........................53
Adding larger-capacity drives...................53
Replacing all drives at the same time ...............54
Replacing the drives one at a time.................56
Working with hot-swap cooling fans .................57
Working with hot-swap power supplies ................59
Removing a hot-swap power supply ................60
Installing a hot-swap power supply ................61
Working with hot-swap RAID controllers................63
Replacing a RAID controller ...................64
Replacing the battery in the RAID controller ..............69
Installing SFPs and fiber-optic cables ................71
Chapter 6. Solving problems ...................73
Troubleshooting ........................74
Appendix. Records .......................77
Identification numbers ......................77
Installed-device records......................77
Notices ...........................79
Trademarks ..........................79
Important notes.........................80
Electronic emission notices ....................80
Federal Communications Commission (FCC) statement .........80
viii IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
Chinese class A compliance statement ...............81
Industry Canada Class A emission compliance statement ........81
Australia and New Zealand Class A statement ............81
United Kingdom telecommunications safety requirement .........81
European Union EMC Directive conformance statement .........81
Taiwan electrical emission statement ................82
Japanese Voluntary Control Council for Interference (VCCI) statement . . . 82
Power cords ..........................82
Glossary ...........................85
Index ............................93
Proof of Entitlement ......................97
Contents ix
x IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
Figures
1. Installation process flow by current publications ...................xvi
2. Front controls and components ..........................5
3. Back view of FAStT600 storage server .......................6
4. Interface ports and switches ...........................7
5. Example of Cold Aisle/Hot Aisle Rack Configuration ..................9
6. Front rack mounting template ..........................12
7. Rear rack mounting template ..........................13
8. RAID controller removal ............................15
9. Hot-swap fan removal .............................15
10. Power supply removal .............................16
11. Hard disk drive removal ............................16
12. Rack nut installation..............................17
13. Rail extension ................................17
14. Rail adjustment screws ............................18
15. Server installation ..............................18
16. Setting the Server ID .............................19
17. Host-agent managed storage subsystems .....................20
18. Direct-managed storage subsystems .......................21
19. Redundant host and drive Fibre Channel loop configurations...............23
20. Example of a single SAN fabric zone configuration ..................24
21. Example of a dual SAN fabric zone configuration ...................24
22. Example of two clusters ............................25
23. Small Form-Factor Pluggable (SFP) Module .....................29
24. Installing an SFP module into the host port .....................29
25. Unlocking the SFP module latch - plastic variety ...................30
26. Unlocking the SFP module latch - wire variety ....................30
27. Removing caps from fiber-optic cables .......................31
28. Connecting cables to the installed SFP.......................31
29. Location of host cables ............................32
30. Ethernet and serial port locations .........................32
||
31. Power cord locations .............................33
||
32. Redundant AC power connections to controllers and drive expansion units .........34
33. Adding an expansion unit............................35
34. Adding a second expansion unit .........................36
35. Storage server LEDs (front) ...........................43
36. RAID controller LEDs .............................44
37. Fan and power supply LEDs ..........................45
38. Cache active LED ..............................47
39. Battery LED.................................47
40. Location of hot-swap drives ...........................50
41. Releasing the drive latch ............................51
42. Drive latch on a hot-swap drive .........................52
43. Fan locations ................................58
44. Removing a fan ...............................58
45. Power supply controls .............................60
46. Lever for power supply removal .........................61
47. Installing a hot-swap power supply ........................62
48. Connecting the power cord to the AC power connector .................63
49. RAID controller levers and labels .........................64
50. Location of SFPs and fiber-optic cables ......................65
51. Unlocking the SFP module latch - plastic variety ...................65
52. Unlocking the SFP module latch - wire variety ....................66
53. Pull-rings for removing a controller ........................66
© Copyright IBM Corp. 2003 xi
54. Controller battery-access panel screws.......................67
55. Removing the controller battery .........................67
56. Installing a new RAID controller .........................71
xii IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
Tables
1. TotalStorage FAStT Storage Manager Version 8.3 titles by user tasks ...........xvii
2. TotalStorage FAStT900 Fibre Channel Storage Server document titles by user tasks ......xix
3. TotalStorage FAStT700 Fibre Channel Storage Server document titles by user tasks ......xx
4. TotalStorage FAStT600 Fibre Channel Storage Server document titles by user tasks ......xxi
5. TotalStorage FAStT500 and FAStT High Availablity Storage Server document titles by user tasks xxii
6. TotalStorage FAStT200 and FAStT High Availablity Storage Server document titles by user tasks xxiii
7. TotalStorage FAStT related document titles by user tasks ...............xxiv
8. Features at a glance ..............................2
9. FAStT600 storage server operating specifications ...................8
10. Storage server LEDs (front) ...........................43
11. RAID controller LEDs .............................44
12.FanLED..................................46
13. Power supply LEDs ..............................46
14. Storage server troubleshooting ..........................74
© Copyright IBM Corp. 2003 xiii
xiv IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
About this document
This document provides instructions on how to install the IBM®TotalStorage
FAStT600 Storage Server.
Who should read this document
This document is intended for system operators and service technicians who have
extensive knowledge of Fibre Channel and network technology.
How this document is organized
Chapter 1, “Introduction”, on page 1 describes the storage server. This chapter
includes an overview of the storage server features and components.
Chapter 2, “Installing and configuring the storage server”, on page 11 contains
information about installing the storage subsystem configuration and gives Fibre
Channel loop configuration examples.
Chapter 3, “Cabling the storage server”, on page 27 contains information about
cabling the storage server to other devices.
Chapter 4, “Operating the storage server”, on page 37 describes the tasks that are
required to operate the storage server, including the proper sequences for powering
the storage subsystem on and off.
™
Chapter 5, “Installing and replacing components”, on page 49 contains step-by-step
instructions for installing and removing the storage server components.
Chapter 6, “Solving problems”, on page 73 contains storage server problem
symptoms and possible solutions.
“Records”, on page 77 provides a form on which you can record and update
important information about the storage server, including serial number and device
records. When you add components to the storage server, be sure to update the
information in this appendix.
FAStT installation process overview
The following flow chart gives an overview of the FAStT hardware and the FAStT
Storage Manager software installation process. Lined arrows in the flow chart
indicate consecutive steps in the hardware and software installation process.
Labeled arrows indicate which current documents provide detailed information about
© Copyright IBM Corp. 2003 xv
those steps.
Install Process
Plan Installation
Install Storage
Server/RAID Controller
Enclosure(s) in Rack
Install Storage
Expansion Unit(s)
Make FC Connections
Set Link Speed
(1 Gb only)
Determine
Management
Method
Out-of-Band
Install Network
Hardware; Prepare
Network Connection
* For pSeries Server and 6227 or 6228 HBA use only
In-Band
Documentation
FC Planning and
*
Integration: User's Guide
and Svc Info
FAStT SM V. 7.10
Concepts Guide
FAStT Storage Svr
Installation Guide
FAStT RAID Controller
Enclosure Unit Install
and User's Guide
FAStT Storage Exp Units
Install and User's Guides
FAStT and HBA Install
and User's Guides
FAStT Fibre Channel
Storage Server
Installation Guides
Fibre Channel Cabling
Instructions
Connect Power and
Start Server
Verify Server
operation w/ LEDs
Prepare for
Installation of
SM Software
Install and Verify SM SW
on Host and
Workstation
Complete SM SW
Installation
Configure Storage
Hardware
Configure Storage
Subsystems on Host
FAStT Storage Server
Installation Guides
Fibre Channel
Hardware Maintenance
and Problem
Determination Guide
FAStT Storage
Manager Installation
and Support
OS Guides
FAStT Remote Mirror
Option Installation
and User's Guide
Online Help
Figure 1. Installation process flow by current publications
FAStT documentation
The following tables present an overview of the FAStT Storage Manager and the
FAStT900, FAStT700, FAStT600, FAStT500, and FAStT200 Fibre Channel Storage
Server product libraries, as well as other related documents. Each table lists
documents that are included in the libraries and what common tasks they address.
Click on active links in the tables to access those documents currently available on
the Internet.
xvi IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
FAStT Storage Manager Version 8.3 library
Table 1 associates each document in the FAStT Storage Manager library with its
related common user tasks.
Table 1. TotalStorage FAStT Storage Manager Version 8.3 titles by user tasks
Title User Tasks
IBM TotalStorage
FAStT600 and
Storage Manager
8.3 Library Guide
and Common Index,
GC26-7562
IBM TotalStorage
FAStT Storage
Manager 8.3
Installation and
Support Guide for
Microsoft
NT
®
®
Windows
, Windows 2000,
and Windows Server
2003, GC26-7579
IBM TotalStorage
FAStT Storage
Manager 8.3
Installation and
Support Guide for
Linux, GC26-7519
IBM TotalStorage
FAStT Storage
Manager 8.3
Installation and
Support Guide for
Novell NetWare,
GC26-7520
IBM TotalStorage
FAStT Storage
Manager 8.3
Installation and
Support Guide for
UNIX and
®
Environments,
AIX
GC26-7521
IBM FAStT Remote
Mirror Option
Installation and
User’s Guide,
48P9821
IBM FAStT Storage
Manager Script
Commands (see
product CD)
Planning Hardware
Installation
UU U U U U
UUU
UUU
UUU
UUU
UUUU
Software
Installation
Configuration Operation and
U
Administration
Diagnosis and
Maintenance
About this document xvii
Table 1. TotalStorage FAStT Storage Manager Version 8.3 titles by user tasks (continued)
Title User Tasks
IBM FAStT Storage
Manager Version
7.10 Concepts
Guide, 25P1661
Planning Hardware
Installation
UU U U U U
Software
Installation
Configuration Operation and
Administration
Diagnosis and
Maintenance
xviii IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
FAStT900 Fibre Channel Storage Server library
Table 2 associates each document in the FAStT900 Fibre Channel Storage Server
library with its related common user tasks.
Table 2. TotalStorage FAStT900 Fibre Channel Storage Server document titles by user tasks
Title User Tasks
IBM TotalStorage
FAStT900
Installation and
Support Guide,
GC26-7530
IBM TotalStorage
FAStT900 Fibre
Channel Cabling
Instructions,
24P8135
IBM TotalStorage
FAStT900 Storage
Server User’s Guide,
GC26-7534
IBM TotalStorage
FAStT FC2-133 Dual
Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7532
IBM FAStT FC2-133
Host Bus Adapter
Installation and
User’s Guide,
48P9823
IBM TotalStorage
FAStT900 Rack
Mounting
Instructions,
19K0900
IBM Fibre Channel
Planning and
Integration: User’s
Guide and Service
Information,
SC23-4329
IBM FAStT
Management Suite
Java User’s Guide,
32P0081
IBM TotalStorage
FAStT Fibre Channel
Hardware
Maintenance Manual
and Problem
Determination
Guide, GC26-7528
Planning Hardware
Installation
UU U
UU
UU
UU
UU
UU U U
Software
Installation
Configuration Operation and
Administration
UUU
Diagnosis and
Maintenance
UU
U
About this document xix
FAStT700 Fibre Channel Storage Server library
Table 3 associates each document in the FAStT700 Fibre Channel Storage Server
library with its related common user tasks.
Table 3. TotalStorage FAStT700 Fibre Channel Storage Server document titles by user tasks
Title User Tasks
IBM FAStT700
Installation and
Support Guide,
32P0171
IBM FAStT700 Fibre
Channel Cabling
Instructions,
32P0343
IBM FAStT700 Fibre
Channel Storage
Server User’s Guide,
32P0341
IBM EXP700
Storage Expansion
Unit Installation and
User’s Guide,
32P0178
IBM FAStT FC2-133
Dual Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7532
IBM TotalStorage
FAStT FC2-133 Host
Bus Adapter
Installation and
User’s Guide,
48P9823
IBM FAStT
Management Suite
Java User’s Guide,
32P0081
IBM Fibre Channel
Hardware
Maintenance
Manual, 19K6130
IBM Fibre Channel
Problem
Determination
Guide, 48P9804
Planning Hardware
Installation
UU U
UU
UU U U U
UU
UU
Software
Installation
Configuration Operation and
Administration
UUU
Diagnosis and
Maintenance
UU
U
U
xx IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
FAStT600 Fibre Channel Storage Server library
Table 4 associates each document in the FAStT600 Fibre Channel Storage Server
library with its related common user tasks.
Table 4. TotalStorage FAStT600 Fibre Channel Storage Server document titles by user tasks
Title User Tasks
IBM TotalStorage
FAStT600 Fibre
Channel Storage
Server Installation
and User’s Guide,
GC26-7531
IBM TotalStorage
FAStT Fibre Channel
Hardware
Maintenance Manual
and Problem
Determination
Guide, GC26-7528
IBM TotalStorage
FAStT FC2-133 Dual
Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7532
IBM TotalStorage
FAStT600 Rack
Mounting
Instructions,
24P8125
IBM TotalStorage
FAStT600 Cabling
Instructions,
24P8126
Planning Hardware
Installation
UU U
UU
UU
UU
Software
Installation
Configuration Operation and
Administration
Diagnosis and
Maintenance
U
About this document xxi
FAStT500 Fibre Channel Storage Server library
Table 5 associates each document in the FAStT500 Fibre Channel Storage Server
library with its related common user tasks.
Table 5. TotalStorage FAStT500 and FAStT High Availablity Storage Server document titles by user tasks
Title User Tasks
IBM FAStT500 RAID
Controller Enclosure
Unit User’s Guide,
48P9847
IBM FAStT EXP500
Storage Expansion
Unit Installation and
User’s Guide,
59P5637
IBM FAStT500 RAID
Controller Enclosure
Unit Installation
Guide, 59P6244
IBM FAStT FC2-133
Dual Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7532
IBM TotalStorage
FAStT FC2-133 Host
Bus Adapter
Installation and
User’s Guide,
48P9823
IBM FAStT
Management Suite
Java User’s Guide,
32P0081
IBM Fibre Channel
Hardware
Maintenance
Manual, 19K6130
IBM Fibre Channel
Problem
Determination
Guide, 48P9804
Planning Hardware
Installation
UU U U U
UU
UU
UU
Software
Installation
Configuration Operation and
Administration
UUU
UU
Diagnosis and
Maintenance
U
U
xxii IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
FAStT200 Fibre Channel Storage Server library
Table 6 associates each document in the FAStT200 Fibre Channel Storage Server
library with its related common user tasks.
Table 6. TotalStorage FAStT200 and FAStT High Availablity Storage Server document titles by user tasks
Title User Tasks
IBM FAStT200 and
FAStT200 HA
Storage Servers
Installation and
User’s Guide,
59P6243
IBM FAStT200 Fibre
Channel Cabling
Instructions,
21P9094
IBM FAStT FC2-133
Dual Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7532
IBM FAStT FC2-133
Host Bus Adapter
Installation and
User’s Guide,
48P9823
IBM FAStT
Management Suite
Java User’s Guide,
32P0081
IBM Fibre Channel
Hardware
Maintenance
Manual, 19K6130
IBM Fibre Channel
Problem
Determination
Guide, 48P9804
Planning Hardware
Installation
UU U U
UU
UU
UU
Software
Installation
Configuration Operation and
Administration
UU
Diagnosis and
Maintenance
U
U
About this document xxiii
FAStT related documents
Table 7 associates each of the following documents related to FAStT operations
with its related common user tasks.
Table 7. TotalStorage FAStT related document titles by user tasks
Title User Tasks
IBM Safety
Information,
P48P9741
®
IBM Netfinity
Channel Cabling
Instructions,
19K0906
IBM Fibre Channel
SAN Configuration
Setup Guide,
25P2509
Fibre
Planning Hardware
Installation
U
UUUU
Software
Installation
Configuration Operation and
Notices used in this document
This document contains the following notices designed to highlight key information:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Administration
U
Diagnosis and
Maintenance
Getting information, help, and service
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your IBM Eserver xSeries
service, if it is necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
xxiv IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
™
or IntelliStation®system, and whom to call for
v Use the troubleshooting information in your system documentation and use the
diagnostic tools that come with your system.
v Check for technical information, hints, tips, and new device drivers at the
following Web site:
www.ibm.com/storage/techsup.htm
v Use an IBM discussion forum on the IBM Web site to ask questions.
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the documents
that are provided with your system and software. The information that comes with
your system also describes the diagnostic tests that you can perform. Most xSeries
and IntelliStation systems, operating systems, and programs come with information
that contains troubleshooting procedures and explanations of error messages and
error codes. If you suspect a software problem, see the information for the
operating system or program.
Using the documentation
Information about the xSeries or IntelliStation system and preinstalled software, if
any, is available in the documents that come with your system. This includes printed
documents, online documents, readme files, and help files. See the troubleshooting
information in your system documentation for instructions for using the diagnostic
programs. The troubleshooting information or the diagnostic programs might tell you
that you need additional or updated device drivers or other software.
Web sites
IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates.
v For FAStT information, go to the following Web site:
www.ibm.com/storage/techsup.htm The support page has many sources of
information and ways for you to solve problems, including:
– Diagnosing problems, using the IBM Online Assistant
– Downloading the latest device drivers and updates for your products
– Viewing frequently asked questions (FAQ)
– Viewing hints and tips to help you solve problems
– Participating in IBM discussion forums
– Setting up e-mail notification of technical updates about your products
v You can order publications through the IBM Publications Ordering System at:
www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
v For the latest information about IBM xSeries products, services, and support, go
to the following Web site:
www.ibm.com/eserver/xseries/
v For the latest information about IBM pSeries products, services, and support, go
to the following Web site:
www.ibm.com/eserver/pseries/
v For the latest information about the IBM IntelliStation information, go to the
following Web site:
www.ibm.com/pc/intellistation/
v For the latest information about operating system and HBA support, clustering
support, SAN fabric support, and Storage Manager feature support, see the
TotalStorage FAStT Interoperability Matrix at the following Web site:
About this document xxv
www.storage.ibm.com/disk/fastt/pdf/0217-03.pdf
Software service and support
Through IBM Support Line, for a fee you can get telephone assistance with usage,
configuration, and software problems with xSeries servers, IntelliStation
workstations, and appliances. For information about which products are supported
by Support Line in your country or region, go to the following Web site:
www.ibm.com/services/sl/products/
For more information about the IBM Support Line and other IBM services, go to the
following Web sites:
v www.ibm.com/services/
v www.ibm.com/planetwide/
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to the following Web site for support telephone numbers:
www.ibm.com/planetwide/
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
Fire suppression systems
|
|
|
|
|
|
|
|
|
|
A fire suppression system is the responsibility of the customer. The customer’s own
insurance underwriter, local fire marshal, or a local building inspector, or both,
should be consulted in selecting a fire suppression system that provides the correct
level of coverage and protection. IBM designs and manufactures equipment to
internal and external standards that require certain environments for reliable
operation. Because IBM does not test any equipment for compatibility with fire
suppression systems, IBM does not make compatibility claims of any kind nor does
IBM provide recommendations on fire suppression systems.
Table 9 on page 8 lists the environmental specifications for the FAStT600.
How to send your comments
Your feedback is important to help us provide the highest quality information. If you
have any comments about this document, you can submit them in one of the
following ways:
v E-mail
Submit your comments electronically to:
starpubs@us.ibm.com
Be sure to include the name and order number of the document and, if
applicable, the specific location of the text that you are commenting on, such as
a page number or table number.
v Mail or fax
xxvi IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
Fill out the Readers’ Comments form (RCF) at the back of this document and
return it by mail or fax (1-800-426-6209) or give it to an IBM representative. If the
RCF has been removed, you can address your comments to:
International Business Machines Corporation
RCF Processing Department
Dept. M86/Bldg. 050-3
5600 Cottle Road
San Jose, CA 95193-0001
U.S.A
When you send information to IBM, you grant IBM a nonexclusive right to use or
distribute the information in any way it believes appropriate without incurring any
obligation to you.
About this document xxvii
xxviii IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
Loading...