IBM eServer xSeries 440 Installation Manual

Download

Page 1

Install options, if required

• Drives

• Microprocessors

• Adapters

• Memory

Install the server in

xSeries 440

the rack cabinet,

if required

Type 8687

Cable the server

Installation Guide

and options

Welcome. . .

Thank you for buying an IBM xSeries server. is based on the X-Architecture technology, and it features superior performance, availability, and scalability.

This server

Installation Guide

contains information for setting up and configuring your server.

For detailed information about your server, view the publications on the

Documentation CD.

You can also find the most current information about your server on the IBM Web site at: http://www.ibm.com/pc/support

Your server

Start the server

Ye s

preconfigured?

Use ServerGuide to

configure hardware

Did configuration

ServerGuide to

install operating

Did the server start correctly?

Ye s

Is the Server

set up and

complete?

Ye s

Use

system?

Go to the Server Support

flow chart

Go to the Web for instructions,

http://www.ibm.com/pc/support

Ye s

Install applications, such as IBM systems management software and IBM ServeRAID programs

System is ready to use.

Go to the Server Support

flow chart to register

and profile your server.

Page 2

Server Support

Server working

properly?

Ye s

Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list. You can view the ServerProven list at

http://www.ibm.com/pc/compat/

Problem

solved?

Ye s

Use the troubleshooting information provided with your server to determine the cause of the problem and the action to take.

After you register and profile, you will be able to:

• Diagnose problems using the IBM Online Assistant

• Participate in the IBM discussion forum

• Receive e-mail notifications of technical updates related to your profiled products

http://www.ibm.com/pc/register/ http://www.ibm.com/pc/support/

View information about IBM support line at

http://www.ibm.com/services/sl/products/

or view support telephone numbers at

http://www.ibm.com/planetwide/

View support telephone numbers at

http://www.ibm.com/planetwide/

Problem

solved?

Ye s

Flash the latest levels of BIOS, service processor, diagnostics, and RAID code. You can download this code at

http://www.ibm.com/pc/support/

Yes Hardware

Problem

solved?

No Software

Hardware or

software problem?

Page 3

xSeries 440

Installation Guide

IBM

SC59-P678-50

Page 4

Note: Before using this information and the product it supports be sure to read the general informatin in Appendix A,

“Warranty information” on page 63 and Appendix B, “Notices” on page 75.

Third Edition (November 2002)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Page 5

Contents

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About your documentation CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Starting the IBM Documentation Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using the IBM Documentation Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using the search feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Notices and statements used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Working inside the server with power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Major components of the xSeries 440 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 2. Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Opening the cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

PCI and PCI-X adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

PCI and PCI-X adapter considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Cabling a ServeRAID adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

SMP Expansion Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Removing an SMP Expansion Module and cover . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing and replacing a microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Installing DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Reinstalling an SMP Expansion Module and cover . . . . . . . . . . . . . . . . . . . . . . . . . 28

Completing the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Working with cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

SMP expansion port cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

RXE Expansion Port cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

RXE Management Port cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Power cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

SCSI cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

USB cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Video cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Auxiliary pointing device cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Keyboard cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Gigabit Ethernet cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Remote Supervisor Adapter cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Chapter 3. Server power, controls, and options . . . . . . . . . . . . . . . . . . . . . . . . . 37

Server controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Standby mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Chapter 4. Configuring your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using the ServerGuide CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using the Remote Supervisor Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Page 6

Using the ServeRAID configuration programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Chapter 5. Solving problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Diagnostic tools overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

POST beep code descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

ServerGuide startup problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Light Path Diagnostics feature overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Identifying problems using the Light Path Diagnostics feature. . . . . . . . . . . . . . . 57

Light Path Diagnostics table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Chapter 6. Getting help and technical assistance. . . . . . . . . . . . . . . . . . . . . . . . 61

Before you call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Using the documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Getting help and information from the World Wide Web . . . . . . . . . . . . . . . . . . . . . 61

Software service and support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Hardware service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Appendix A. Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Warranty period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

IBM Statement of Limited Warranty Z125-4753-06 8/2000 . . . . . . . . . . . . . . . 66

Appendix B. Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Federal Communications Commission (FCC) statement. . . . . . . . . . . . . . . . . . . 77

Industry Canada Class A emission compliance statement . . . . . . . . . . . . . . . . . 77

Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . . . 78

United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . . . 78

European Union EMC Directive conformance statement. . . . . . . . . . . . . . . . . . . 78

Taiwanese Class A warning statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . . . 78

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

iv xSeries 440:Installation Guide

Page 7

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Ennen kuin asennat tämän tuotteen, lue tu rvaohjeet kohdasta Saf ety Information. Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Page 8

Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten.

Statement 1:

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

• Connect all power cords to a properly wired and grounded electrical outlet.

• Connect to properly wired outlets any equipment that will be attached to this product.

• When possible, use one hand only to connect or disconnect signal cables.

• Never turn on any equipment when there is evidence of fire, water, or structural damage.

• Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

• Connect and disconnect cables as described in the follow ing table when installing, moving, or opening covers on this product or attached devices.

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

vi xSeries 440:Installation Guide

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from de vices.

Page 9

Statement 2:

CAUTION:

When replacing the lithium battery, use only IBM

Part Number 33F8354 or an equivalent type battery recommended b y the manufacturer. If y our syst em has a module containing a lithium battery, replace it only with the same module type made by the same manufact urer . The bat tery contains lithium and can e xplode if not properly used, handled, or disposed of.

Do not:

• Throw or immerse into water

• Heat to more than 100°C (212°F)

• Repair or disassemble Dispose of the battery as required by local ordinances or regulations. Statement 3:

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

• Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

• Use of controls or adjustments or performance of procedures other than

those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Safety vii

Page 10

Statement 4:

≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)

CAUTION: Use safe practices when lifting.

Statement 5:

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

2 1

viii xSeries 440:Installation Guide

Page 11

Statement 8:

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Safety ix

Page 12

x xSeries 440:Installation Guide

Page 13

Chapter 1. Introduction

Thank you for purchasing an IBM® Eserver xSeries™ 440 server with IBM

™

X-Architecture

Enterprise technologies1.

This Installation Guide provides the information that is needed to:

• Set up and cable your serve r

• Start and configure your server

• Install options

• Install your operating system

• Perform basic troubleshooting of y our server Packaged with the Installation Guide is an IBM xSeries Documentation CD, and the

Rack Installation Instructions, which provide detailed information about your server and basic instructions for installing your system into a rack.

Your server comes with a limited warranty. If you have access to the W orld Wide W eb, you can obtain up-to-date in formation about your xSeries 440 model and other IBM server products at http://www.ibm.com/eserver/xseries/.

Record your product information in this table.

Product name IBM

Eserver xSeries 440 server_______________________

Type 8687_____________________________________________ Model number _________________________________________________ Serial number _________________________________________________

The machine type and serial number are located on the ID label located on the left side of the bezel just above the hard disk drives.

System Management Board

2 M

PCI Board

Upper CEC

Lower CEC

idplane Board

Light-Path Diagnostics

ID label

I/O Board

Common FRU N

bers

W, R

FRO

T O

PLA

T O

F B

W, R

NWITH

1. X-Architecture technology combines proven, innovative IBM designs to make your Intel-processor based sever powerful, scalable, and reliable. For more information about IBM X-Architecture technology, go to http://www.ibm.com/pc/us/eserver/xarchitecture/enterprise/index.html.

Page 14

About your documentation CD

Your server comes with a documentation CD, which contains documentation for your server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly.

System requirements

To run the documentation CD, your system must have the following minimum hardware and software:

•Microsoft Windows 2000.

• 100 MHz Intel Pentium

• 32 MB RAM.

• Adobe Acrobat Reader 3.0 or later . Ado be Acrobat Reader softw are is included on the documentation CD, and you can install it wh en you run the IBM Documentation Browser.

Windows NT® 4.0 (with Service Pack 3 or later), Windows® 98,

microprocessor.

Starting the IBM Documentation Browser

Use one of the following pro cedures to start the Documentation Browser:

• If Autostart is enabled, insert the documentation CD into your CD-R OM drive . The Documentation Browser will start automatically.

• If Autostart is disabled, insert the documentation CD into your CD-ROM drive; then, click Start → Run. In the Open field, type

e:/win32.bat where e is the drive letter of your CD-ROM drive, and click OK.

Using the IBM Documentation Browser

Use the IBM Documentation Browser to browse the contents of the documentation CD, select from a list of available topics, see brief descriptions of the selected topics, and view selected topics using Adobe Acrobat Reader. The Documentation Browser automatically detects the regional settings in use on your system and presents the information in the language f or that regi on (if a v ailab le). If a t opic is not a v ailab le in the language for that region, the English version is displayed.

Click Help for detailed information about using the IBM Documentation Browser. Complete the following step s to use the Documentation Browser:

1. Select your product f rom the Product drop-down list. The Topics list appears. It lists all topics that pertain to the selected product. Topics are in folders or under other topics. A plus sign (+) appears beside each folder or topic that has additional topics under it. Click the plus sign to display the additional topics.

2. Click a topic to select it. When you select a topic, a description of the topic contents appears in the

Description field. Note: To select multiple topics, press and hold down the Ctrl key while selecting

your topics.

2 xSeries 440:Installation Guide

Page 15

3. View selected topics. Click View Book. Adobe Acrobat Reader starts, and the selected topics are displayed.

Using the search feature

Complete the following steps to use the Documentation Browser search feature:

1. Type a key word in the Search field.

2. Click Search. The topics containing the search word are listed in order based on the number of occurrences.

3. Click a file to open it.

4. Press Ctrl+F and use the Adobe Acrobat search function to search within the file.

Chapter 1. Introduction 3

Page 16

Features and specifications

The following table provides a summary of the features and spe cif ications for your xSeries 440.

Microprocessor:

• Supports the following: — Up to 8 Intel Xeon MP

microprocessors OR

— Up to 4 Intel Xeon DP

microprocessors

Note: Use the Information in

BIOS to determine the type and speed of the microprocessors installed in your server.

• IBM XA-32 integrated memory, I/O, system cache, and remote I/O controllers

Memory:

• Minimum: 2 GB

• Maximum: 32 GB

• Type: 4-way interleaved PC133 MHz, ECC SDRAM, registered DIMMs only

• Supports 512 MB and 1GB dua l inline memory modules (DIMMs)

•XceL4 (up to 64 MB depending on your configuration)

Drives:

• Diskette: 1.44 MB

• CD-ROM: 24X IDE

• Supports up to two internal Ultra160 SCSI hard disk drives

™

Active

Six 64-bit Active PCI-X expansion slots:

• Two 66 MHz PCI-X slots

• Two 100 MHZ PCI-X slots

• Two 133 MHZ PCI-X slots

• Additional PCI-X slots available in an optional remote I/O expansion enclosure

™

chip set with

™

Server Accelerator Cache

PCI-X expansion slots:

Cooling:

Four hot-swap fans

• Two 150 mm x 51 mm redundant

• Two 150 mm x 38 mm fans

Power supply:

Two hot-swap power supplies (550 watts at 110 V ac or 1050 wa tts at 220 V ac)

Video:

• S3 Savage4 Pro video on system

• PCI bus interface

• Compatible with SVGA

• 8 MB SDRAM video memory at

Size (4U):

• Height: 17.8 cm (7 inches, 4 U)

• Depth: 69.85 cm (27.5 inches)

• Width: 48.3 cm (19 inches)

• Maximum weight: 50 kg (110 lb)

Integrated functions:

• Broadcom 5700 10/100/1000

• Light Path Diagnostic s

• Adaptec 7899W Dual Ultra160

• Remote Supervisor Adapter

• IDE controller

• RXE Management Port

• Three USB ports

• Keyboard port

• SCSI port

•Mouse port

• Symmetrical multiprocessor

• Two remote I/O expansion

fans

board

125 MHz

depending on your configuration

Ethernet controller

SCSI controller (service processor)

— ASM in terconnect (peer-to-

peer) port — Ethernet port — Serial port

(SMP) Expansion Ports (up to six ports depending on your configuration)

enclosure (RXE) Expansion Ports

™

feature

Acoustical noise emissions:

• Sound power, idling: 6.2 bel maximum

• Sound power, operating: 6.2 bel maximum

Environment:

• Air temperature: — Server on: 10° to 35°C (50.0° to

95.0°F). Altitude: 0 to 914 m (2998.7 ft)

— Server on: 10° to 32° C (50.0° to

89.6° F). Altitude: 914 m (2998.7 ft) to 2133 m (6998.0 ft)

— Server off: -40° to 60° C

(-104° to 140° F). Maximum altitude: 2133 m (6998.0 ft)

• Humidity: — Server on: 8% to 80% — Server off: 5% to 100%

Heat output:

Approximate heat output in British thermal units (Btu) per hour

• Minimum configuration: 855 Btu (250 watts)

• Maximum configuration: 2726 Btu (800 watts)

Electrical input:

• Sine-wav e input (47-53 or 57-63 Hz) required

• Input voltage low range: — Minimum: 100 V ac — Maximum: 127 V ac

• Input voltage high range: — Minimum: 200 V ac — Maximum: 240 V ac

• Input kilovolt-amperes (kVA) approximately:

— Minimum: 0.250 kVA — Maximum: 0.800 kVA

4 xSeries 440:Installation Guide

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Notices and statements used in this book

The caution and danger statements that appear in this book also appear in the multilingual Safety Information book, which is on the IBM xSeries Documentation CD. Each caution and danger statement is numbered for ref erence to the corresponding statement in the Safety Information book.

The notice and statement definitions are as follows:

• Note: These notices provide important tips, guidance, or advice.

• Important: These notices provide information or advice that might help y ou a v oid inconvenient or problem situations.

• Attention: These notices indicate possible damage to programs, devices, or data. An attention notice is placed just before the instruction or situation in which damage could occur.

• Caution: These statements indicate situations that can be potentially hazardous to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

• Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

Before you begin

Before you begin to install options in your server, read the following information:

• Read the safety information beginning on page v and “Handling static-sensitive devices” on page 6. These guidelines will help you work safely with yo ur server or options.

• Make sure that you have an adequate number of properly grounded electrical outlets for your server, monitor, and any other options that you intend to install.

• Back up all important data before you make changes to disk drives.

• For a list of supported options for the xSeries 440, go to http://www.ibm.com/pc/us/compat/ on the World Wide Web.

Note: Some preconfigured servers have a unique list of supported op tio n s. See the

software documentation provided with those servers for more information.

Chapter 1. Introduction 5

Page 18

Working inside the server with power on

Your server supports hot-swap devices and is designed to oper ate safely while turned on with the cover removed. Follow these guidelines when you work inside a server

that is turned on:

• Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server.

• Do not allow your necktie or scarf to hang inside the server.

• Remove jewelry, such as bracelets, rings, necklaces, and loose-fitting wrist watches.

• Remove items from your shirt pocket, such as pens or pencils, that could fall into the server as you lean over it.

• Take care to avoid dropping any metallic objects, such as paper clips, hair pins , or screws, into the server.

Handling static-sensitive devices

Attention: Static electricity can damage electronic de vices and y our system. To avoid

damage, keep static-sensiti ve devices in their static-prot ective packages until you are ready to install them.

To reduce the possibility of electrostatic discharge, observe the follo wing precautions:

• Limit your movement. Movement can cause static electricity to build up around you.

• Handle the device carefully, holding it by its edges or its frame.

• Do not touch solder joints, pins, or exposed printed circuitry.

• Do not leave the device where others can handle and damage it.

• While the device is still in its static-protective package, touch it to an unpainted metal part of the server for at least 2 seconds. This drains static electricity from the package and from your body.

• Remove the device from its package and install it directly into the server without setting it down. If it is necessary to set down the device, place it back into its static-protective package. Do not place the device on your server cover or on a metal surface.

• Tak e addition al care when handling d e vices during cold wea ther. Heating reduces indoor humidity and increases static electricity.

6 xSeries 440:Installation Guide

Page 19

Major components of the xSeries 440 server

The following illustration sho ws the locations of major components in your server. Note: The illustrations in this document migh t differ slightly from your hardware.

Retention bracket

Fan 1

N O

FRO

Fan 2

R P

R O

P ER AIR

FLO

NT O

F BO

Fan 3

NOTE:FO

R PR

R AIRF

FRON

T OF B

W, R

C E F

ANW

ITHIN

2 M

Fan 4

W, RE

A CE

ANW

ITHIN

UTE

2 M

INU

TES

SMP baffle

Heat-sink

Microprocessor

Center plane

DIMM

DIMM access doors

SMP

Cover

Expansion Module

VRM

EMC shield (for single SMP Module)

Thumbscrews

Hot-swap power supply

Chapter 1. Introduction 7

Hard disk drive

Shipping thumbscrews

Bezel

CD-ROM drive

Page 20

8 xSeries 440:Installation Guide

Page 21

Chapter 2. Installing options

This section provides basic information that is needed to install PCI or PCI-X adapters, Symmetric Multiprocessor (SMP) Expansion Modules, microprocessors, and DIMMs; properly cable your server; and prepare your server for installation into a rack cabinet. For more detailed information, see the Option Installation Guide on the

IBM xSeries Documentation CD.

Opening the cover

Complete the following steps to open the server cover: Note: Before opening the top cover, you must remove the rack-support wheels and

handles from the server. see the Rack Installation Instructions for information on how to remove them.

1. Review the information in “Before you begin” on page 5, “Working inside the server with power on” on page 6, and “Handling static-sensitive devices” o n page

Latch

NOTE

R P

R O

R AIR

FLO

W, R

R PR

NT O

F BO

PER AIRFLOW, REPLACE FANW

FRO

NWIT

T O

HIN

INU

ITH

IN 2 M

UTES

N OTE:

FRO

2. Press the release latch on the left half of the top cover t o the left.

3. Using the finger hole in the release latch, open the left half of the cover; then, open the right half of the cover.

Attention: For proper cooling and airflow, close the cover before turning on the server. Operating the server for extended periods of time (over 30 minutes) with the cover open might damage server components.

Page 22

PCI and PCI-X adapters

This section provides information about the PCI-X expansion slots on the I/O board, and peripheral component interconnect (PCI) adapters.

The following illustration sho ws the location and bus speeds of the PCI-X expansion slots on the I/O board.

Note: The illustrations in this document might differ slightly from your hardware.

PCI-X slot 5 (133 )MHz

PCI-X slot 6 (133 MHz)

PCI-X slot 4 (100 )MHz

PCI-X slot 3 (100 )MHz

PCI-X slot 2 (66 )MHz

Attention LED Power LED

PCI-X slot 1 (66 )MHz

PCI and PCI-X adapter considerations

Before you install adapters, review the following:

• Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this chapter.

• If you need to change the switch settings or jumper settings on y our adapter, follow the instructions that come with the adapter.

• Video adapters are not supported.

• Some long adapters have extension handles or brackets installed. Before installing the adapter, you must remove the extension handle or bracket.

• Your server uses a rotatio nal interrupt t echnique to configure PCI-X ad apters . You can use this technique to install PCI-X adapters that currently do not support sharing of PCI-X interrupts.

• The xSeries 440 server scans devices and PCI-X slots to assign system resources in the following order: CD-ROM drive; disk drives; integrated SCSI devices; PCI-X slots 1, 2, 6, 5, 3, 4; and the integrated Ethernet controller. If an RXE-100 enclosure is attached to the server , the scan contin ues in sequence with PCI slots 11, 12, 9, 10, 7, 8, 17, 18, 15, 16, 13, and 14.

10 xSeries 440:Installation Guide

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• You can use the Configuration/Setup Utility program to change the sequence and

• You can install both PCI and PCI-X adapters in the same bus. However, if you

• You can install PCI or PCI-X adapters of speeds faster than what is labeled for a

• If you install a 33 MHz and a 66 MHz adapter in the same bus, the bus speed will

• If a single 133 MHz adapter is installed in PCI-X Bus B (slot 3 and 4), and the

• Your server supports six hot-plug 64-bit adapters in the expansion slot s located on

• Your server supports 3.3 V adapters; it does not support 5.0 V adapters.

Installing adapters

have the server scan one of the first six PCI slots before it scans the integrated devices. You cannot change the scan sequence of the PCI slots in an RXE-100 enclosure.

install a PCI adapter and a PCI-X adapter in the same bus, the PCI-X features of the PCI-X adapter will be disabled and the adapter will function as a PCI adapter.

particular PCI-X bus. For example, if you install two 133 MHz adapters into slots that are labeled as 100 MHz slots, the adapters will operate at 100MHz.

match that of the slowest adapter.

other slot in PCI-X Bus B is empty, the adapter will operate at 133 MHz.

the PCI-X board. Note: You can add up to 12 additional PCI-X slots to your server by connecting

your server to a remote I/O expansion enclosure. For more information about the expansion enclosure and how to connect your server to it, see the documentation that comes with your expansion enclosure.

The Active PCI-X slots in your server must be disabled by the operating system before you insert or remove a PCI or PCI-X adapter.

Note: Before hot-swapping any of the PCI-X adapters, read the information in

“Working inside the server with power on” on page 6.

Complete the following steps to install an adapte r:

1. Review the information in “Safety” on page v, “Before you begin” on page 5, “Working inside the server with power on” on page 6, and “Handling staticsensitive devices” on page 6.

2. Open the top cover. Note: Inside your server there are six PCI-X slots: two 66 MHz, two 100 MHz,

and two 133 MHz. Before attempting to install a new adapter, be sure that there is an available slot for it. If you need additional PCI-X slots, you can purchase a remote I/O exp ansion enclosure either from your IBM marketing representative or authorized reseller.

Chapter 2. Installing options 11

Page 24

Adapter

Adapter guide

PCI-X divider

N O

T E

O T

Attention LED

Power LED

Tab

retention latch

3. See the documentation that comes with your adapter for any cabling instructions. Note: Route adapter cables before you install the adapter.

4. Set any jumpers or switches as described by the adapter manufacturer.

5. Install the adapter: a. Open the blue adapter guide by lifting the front edge, as shown in the

illustration.

b. Carefully grasp the adapter by its top edge or upper corners, and align it with

the connector on the I/O board.

c. Press the adapter firmly into the adapter connector.

Attention: When you install an adapter, be sure the adapter is correctly seated in the connector. Improperly seated adapters might cause damage to

the I/O board or to the adapter. d. Push down on the b lue adapter guide to keep the adapter steady. e. Close the tab; then, push down on the blue adapter retention latch until it

clicks into place, securing the adapter.

6. Connect the internal cables to the adapter.

7. If you have other options to install or remove, do so no w.

8. Go to “Completing the installation” on page 31.

Cabling a ServeRAID adapter

Some xSeries 440 models come with an optional IBM ServeRAID™ adapter installed to control the internal hot-swap hard disk drives. If you are installing an optional IBM

12 xSeries 440:Installation Guide

Page 25

ServeRAID adapter , see the ServeRAID documentation and the cabling in f ormation in this section to install the ServeRAID adapter.

Servers that do not come with an IBM ServeRAID adapter installed come with two SCSI cables:

• One end of the first SCSI cable is attached to the connector on the SCSI backplane, and the ot her end is a ttach ed to t he conn ector for the integr a ted SCSI controller behind fans 3 and 4.

• The second SCSI cable is preinstalled along the inside of the server and both ends are loose inside the server. When you install a ServeRAID adapter, you will connect this cable to the adapter and to the SCSI backplane.

The following procedure describes the internal cabling needed to install a ServeRAID adapter.

Important: When installing multiple ServeRAID adapters in a server th at ha s th e PCIX slot enabled for high scan (boot) priority, ensure that the ServeRAID adapter controlling the startup (boot) drive is installed in a PCI slot that is scanned before the PCI slots that contain the other ServeRAID adapters. See “PCI and PCI-X adapter considerations” on page 10.

Complete the following steps to cable the ServeRAID adapter.

1. Review the information in “Safety” on page v, “Before you begin” on page 5, and “Handling static-sensitive devices” on page 6.

2. Turn off the server and disconnect all power cords and e xternal cables; then, open the server cover (see “Opening the cover” on page 9).

3. Remove fans 3 and 4, which are located just behind the PCI-X slots (see the illustration on page 5 for the location of the fans).

4. Disconnect the short SCSI cable from the SCSI backplane and the integrated SCSI controller; then, store this short cable in a safe place for future use.

5. Install the ServeRAID adapter in a PCI-X slot (see “Installing adapters” on page

11).

Preinstalled SCSI cable

Connect to ServeRAID adapter

Connect to SCSI backplane

6. Locate the preinstalled SCSI cable; then, attach a connect or on the cable to the ServeRAID adapter.

7. Locate the connector on the opposite end of the SCSI cable and connect it to the SCSI backplane connector.

Chapter 2. Installing options 13

Page 26

Front of server

SCSI backplane connector

8. Reinstall fans 3 and 4.

9. If you have other options to install or remove, do so no w.

10. Go to “Completing the installation” on pa ge 31.

14 xSeries 440:Installation Guide

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SMP Expansion Module

The SMP Expansion Module contains the XceL4 system cache, DIMMs , microprocessors, and v oltage regulator modules (VRMs) needed to run your server. In this section, you will find the information needed to remove and install the SMP Expansion Module, microprocessors, VRMs, and DIMMs.

SMP Expansion Module considerations:

• Use two hands to install or remove an SMP Expansion Module. Do not allo w the expansion module to come in contact with the center planar while lifting it out or putting into the server.

• For your server to operate properly, there must be a minimum of one SMP Expansion Module installed.

• An SMP Expansion Module must contain at least one microprocessor and four DIMMs.

• If there is only one SMP Expansion Module installed in the server, an SMP baffle must be installed in place of the up pe r SMP Expan sion Mo dules t o ensur e pr ope r cooling of the server.

• When the minimum number of microprocessors are inst alled in the SMP Expansion Module, a microprocessor baffle must be installed in microprocessor socket 4 to ensu re proper cooling within the server.

• Before removing or installing SMP Expansion Modules, you must remove the retention bracket or brac k ets and electromagnetic compatibility (EMC) shield from the rear of the server.

• You must run the Configuration/Setup Utility program whenever you remove or replace an SMP Expansion Module or one of its associated options.

Note: The illustrations in this document might differ slightly from your hardware.

DIMM bank 2

Chapter 2. Installing options 15

Page 28

Removing an SMP Expansion Module and cover

While installing options, you might nee d to remove one or both of the SMP Expansion Modules. This section describes how to properly remove an SMP Expansion Module from the server and how to remove the cover from the module.

Complete the following steps to remove an SMP Expansion Module from the server:

1. Review th e saf ety information beginning on page v, “Before y ou begin” on page 5 , and “Handling static-sensitive devices” on page 6.

2. If necessary, turn off the server and peripheral devices, and disconnect the external cables and power cords.

3. Remove the retention bracket or brackets from the server. a. Remove the shipping thumbscrews from the right side of the server.

Note: There are two shipping thumbscrews per retention bracket.

Retention bracket removal handles

Retention bracket

SMP Expansion Module

O T

F O

R O

P E

IR F

L O

W, R

T E

F R O

L A

C E

P R

O P

F B

IR F

L O

W, R

T E

P L

C E

A N

H IN

2 M

U T

E S

Shipping thumbscrews

b. Open the cover. c. Grasp the retention bracket by the right edge and lift it up and out of the

server. Store the retention bracket or brackets in a safe place for use later. Note: If there is one SMP Expansion Module installed, you will need to

remove the SMP baffle from the server; then, remove the retention bracket from the lower SMP Expansion Module.

16 xSeries 440:Installation Guide

Page 29

4. Remove the EMC shield from the rear of the server. a. If there are two SMP Expansion Modules installed in the server you must

disconnect all the SMP Expansion cables that are connected to the SMP Expansion Modules.

b. Remove the blue thumbscrews holding the EMC shield to the server.

EMC shields

Thumbscrews

For use with one SMP Module

For use with two SMP Modules

c. Remove the EMC shield from the rear of the server.

SMP Expansion Cables

EMC Shield

W, R

SMP baffle

5. Grasp each of the locking levers on the top of the SMP Expansion Modules, and lift them up slightly.

6. Working from the right side of the server, rotate the two locking levers toward you until they are fully extended, as shown.

Latch

Chapter 2. Installing options 17

Locking

levers

Finger relief

NOTE

F OR

PER A

IRF

NOTE

W, REPLACE FANW

FOR

FRO

W, REPLACE FANWITHIN 2 M

ITHIN 2 MINU

NT OF BO

TES

PER AIRFLO

F R

NT OF

Handle

Page 30

7. Being careful not to damage the compo nen ts on th e cent er plane, use the handle and the finger relief on the SMP Expansion Module cover to lift the SMP Expansion Module out of the server.

8. Remove the SMP Expansion Module cover: a. Place the SMP Expansion Module on a flat, level surface. b. Rotate the two locking levers until they are fully extended beyond the edge of

the SMP Expansion Module cover. Do not force the locking levers past the position shown in the illustration.

Cam

18 xSeries 440:Installation Guide

Page 31

c. Using the locking levers, lift the front edge of the co v er off the SMP Expansion

Module.

d. Lift the cover off the SMP Expansion Module.

Chapter 2. Installing options 19

Page 32

Installing and replacing a microprocessor

This section describes how to install and remove microprocessors and VRMs. Before performing any of the procedures in this section, read “Safety” on page v, “Handling static-sensitive devices” on page 6, and Before you begin.

Before you begin:

• Read the documentation that comes with the microprocessor to determine if you need to update the server basic input/output system (BIOS) code. For the most current leve l of BIOS code f or the server, go to http://www.ibm.com/ pc/support/ on the World Wide Web.

• Obtain an SMP-capable operating system (optional). For a list of supported operating systems, go to http://www.ibm.com/pc/us/compat/ on the World Wide Web.

Attention: To avoid damage and ensure proper server operation after you install a replacement or an additional microproce ssor , use a micro processor that has the same cache size and type, clock speed, and internal and external clock frequencies as the microprocessors already installed in the individual SMP Expansion Module. For a list

of microprocessors supported by your server, see the ServerProven http://www.ibm.com/pc/us/compat/ on the World Wide Web.

Notes:

1. To order additional microprocessor or SMP Expansion Module options, contact your IBM marketing representative or authorized reseller.

2. The microprocessor in socket 1 of the bottom SMP Expansion Module is the startup (boot) microprocessor.

3. If you are adding additional I ntel Xeon MP microprocessors to an SMP Expansion Module, populate the empty microprocessor sockets in numeric order, starting with socket 1. If y ou install the microprocessors in the wrong order, the server will not power on.

4. If you are adding additional I ntel Xeon MP microprocessors to an SMP Expansion Module, always install the heat sink that comes with the microprocessor.

5. If you are adding additional Intel Xeon DP microprocessors to your server, you must have a second populated SMP Expansion Module with two Intel Xeon DP microprocessors installed. Server models that come with Intel Xeon DP microprocessors support a maximum of two microprocessors per SMP Expansion Module, and are installed in microprocessor sockets 1 and 4.

list at

20 xSeries 440:Installation Guide

Page 33

The following illustration sho ws the location of the startup microprocessor and its VRM on the system board. It also shows the microprocessor baffles and the VRM slots for the other microprocessor sockets.

Notes:

1. The illustrations in this document might differ slightly from your hardware.

2. Intel Xeon DP microprocessors are supported in microprocessor sockets 1 and 4 only. Intel Xeon MP microprocessors are supported in microprocessor sockets 1, 2, 3, and 4.

Microprocessor 4 VRM connector

Microprocessor 1 VRM

Microprocessor 1

Microprocessor 3 VRM connector

Microprocessor 3 socket

Microprocessor 2

Microprocessor 4 baffle

Microprocessor 2 VRM

Complete the following steps to install a microprocessor:

1. Review th e saf ety information beginning on page v, “Before y ou begin” on page 5 , and “Handling static-sensitive devices” on page 6.

2. Turn off the server and peripheral devices, disconnect the power cords, and disconnect all external cables from the SMP Expansion Module; then, open the cover (see “Opening the cover” on page 9 for details).

3. Remove the SMP Expansion Module in which you plan to install the microprocessor; then, remove the module cover and determine the socket where the microprocessor is to be installed. For details, see “Removing an SMP Expansion Module and cover” on page 16.

Important: Before continuing, you should determine which type of microprocessors are installed in your server. The easiest way to do this is by the locations of the installed microprocessors in the SMP Expansion Module . If the microprocessors are installed only in socket s 1 and 4, your server came with Intel Xeon DP microprocessors. If the microprocessors are installed in any other sockets , such as 1 and 2 or 1, 2, and 3, then y ou r server came with Intel Xeo n MP microprocessors.

Note: If your server contain s only one SMP Expansi on Module , remo ve the SMP

baffle above it t o gain access to the module. If your server contains two

Chapter 2. Installing options 21

Page 34

SMP Expansion Modules, remove the top module to gain access to the bottom or lower SMP Expansion Module.

Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 6.

4. If you are installing a new microprocessor, go to step 5; otherwise, continue: a. Verify that you have selected the correct microprocessor to be replaced. The

LED next to the failing microprocessor will be on. Attention: Before attempting to remove the heat sink from the

microprocessor, note that the heat-conducting grease between the heat sink and the microprocessor might have formed a strong bond. Do not force the components apart; doing so can damage the microprocessor pins. If the heat sink does not separate from the microprocessor easily, loosen one heat sink captive mounting screw first. This allows one corner of the heat sink to be lifted off of the microprocessor; then, you can loosen the other captive mounting screw and remove the heat sink.

Captive screws

Heat sink 3

VRM 3

Microprocessor locking lever

Microprocessor 3

b. Using a screwdriver , loosen the two captiv e mounting scre ws on the heat sink,

alternating between screws until they release from the SMP board; then, remove the heat sink.

c. Lift the microprocessor locking lev er to the open position and remove the

microprocessor.

5. Install the VRM in the slot adjacent to the microprocessor socket. Attention: If you are installing an additional microprocessor, note that the new

microprocessor comes in a kit with a VRM. Some microprocessor options contain a VRM with a clip to secure the VRM in the slot. This clip is not needed for installations in your server and can be discarded. When installing a new microprocessor, you must install the VRM that came in the kit.

a. If you are replacing a failed VRM:

1) Verify that you have selected the correct VRM to be replaced. The LED next to the failing VRM will be on.

2) Grasp the VRM at both upper corners and lift it out of the slot.

22 xSeries 440:Installation Guide

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b. Holding the new VRM by the upper corners, plug it firmly into the slot.

6. If necessary, remove the microprocessor baffle from the microprocessor socket. Keep the microprocessor baffle for possible future use.

7. Touch the static-protective package containing the new microprocessor to any unpainted metal surfac e on th e se rver; then, remove the microprocessor fr om t he package.

8. Install the microprocessor: Important: When installing Intel Xeon DP microprocessors, you must install them

in the following order: socket 1 then socket 4. When installing Intel Xeon MP microprocessors, you must instal l them in the following order: sockets 1, 2, 3, and then 4.

a. Ensure that the microprocessor locking lever is in the open position to permit

plugging in the microprocessor. b. Re m ove the protective tape from the microprocessor socket. c. Align the triangle icon on the microprocessor with the triangle icon on the

socket and press the mi croprocessor gently into the socket.

Attention: Make sure that the microp rocessor is aligned correct ly befor e you

proceed. To avoid bending the pins on the microprocessor, do not use

excessive force when pressing it into the socket. d. Close the locking lever to secure the microprocessor.

9. If you have installed an additional microprocessor: a. Remove the heat sink from its package and detach the pr otective cover from

the bottom of the heat sink. Attention: Do not disturb or contaminate the heat-con ducting grease on the

bottom of the new heat sink. Doing so damages its heat-conducting capability and exposes the new microprocessor to overheating.

Chapter 2. Installing options 23

Page 36

Captive screws

Protective cover

Heat sink

b. Align the heat sink over the microprocessor; then, carefully set it down on top

of the microprocessor.

c. Using a screwdriver, secu re the heat sink t o the microproce ssor soc ke t on the

SMP board using the two captive mounting screws. Press fi rmly on the screws and tighten them, alternating between them. Do not overtighten the screws.

10. Close the SMP Expansion Module top cover; then, install the module in the server. For details, see “Reinstalling an SMP Expansion Module and cover” on page 28.

11. If you have other options to install or remove, do so now.

12. Close the cover on the server; then, reinstall the server in the rack cabinet and connect all external cables. For details, se e “Completing the installation” on page

31.

13. Turn on the server. Important: If your server will not start after replacing or installing a

microprocessor, you might hav e installed a microprocessor of a differ ent type or the VRM is not installed properly. Verify that you have installed the proper microprocessor and that the VRM is properly installed.

Note: When you install or remove microprocessors, the server configuration

24 xSeries 440:Installation Guide

information changes. Therefore, you must change and save the new configuration information by using the Configuration/Setup Utility prog ra m. See the User’s Guide on the Documentation CD.

Page 37

DIMMs

This section describes how to install and remove DIMMS. Before performing any of the procedures in this section, read “Safety” on page v, “Handling static-sensitive devices” on page 6, and the following DIMM considerations.

DIMM considerations:

• IBM periodically makes updates available to provide enhancements to the standard features of your server. Currently, your xSeries 440 supports the Memory Mirroring and Memory ProteXion features of the Active Memory technology. Howe ver in the future, IBM might also support the hot-swap feature of the Active Memory technology. Be sure to check the IBM support Web site occasionally to ensure that you have the most current levels of system software installed.

• Your server comes with a minimum of four 512 MB DIMMs installed in slots 1, 3, 5, and 7 in the SMP Expansion Module. When installing additional DIMM modules, you must install four DIMMS at a time and in the order described in this section, using the instructions in the "Installing DIMMS" procedure on page 26 to maintain performance. See th e ServerProv en list at http://www.ibm.com/p c/compat f or a list of memory modules for use with your server.

• When installing or removing DIMMs, it must be done in banks of four and in the following order:

— Bank 1 = DIMM connectors 1, 3, 5, 7 — Bank 2 = DIMM connectors 9, 11, 13, 15 — Bank 3 = DIMM connectors 2, 4, 6, 8 — Bank 4 = DIMM connectors 10, 12, 14, 16

Bank 1 (standard) Bank 2

• Each DIMM in an individual bank must be of the same size and clock speed to ensure the server will operate properly.

Chapter 2. Installing options 25

Bank 3

Bank 4

DIMM error indicators are built into each handle.

Page 38

• The installing or removing of DIMMs changes the configuration information in the

• You can configure your server to use memory mirroring and memory scrubbing.

Installing DIMMs

Complete the following steps to install a DIMM in your server. Attention: When you handle static-sensitive devices, take precautions to avoid

damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 6.

1. Review the safety inf ormation beginning on page v, “Bef ore y ou begin” on page 5 ,

2. Tu rn off the server an d peripheral devices, an d di scon nect a ll external cables and

3. If necessary, remove the top SMP Expansion Module from the server. See

4. Open the DIMM access door on the SMP Expansion Module cov er that co v ers the

server. There fore , you must change and sav e the new con figuration inf ormation by using the Configuration/Setup Utility program. When you restart the server, the system displays a message indicating that the memory configuration has changed. Start the Configuration/Setup Utility program and select Save Settings. See the User’s Guide on the IBM xSeries Documentation CD for additional information.

For detailed information on configuring your server and using these features, see the User’s Guide on the IBM xSeries Documentation CD.

and “Handling static-sensitive devices” on page 6.

power cords. The n, op en th e server cover (see “Opening t he cover” on page 9 for details).

“Removing an SMP Expansion Module and cover” on page 16 for instructions.

memory bank in which you will be installing the new DIMMs. Note: The illustrations in this document might differ slightly from your hardware.

DIMM access door

5. To uch the static-protective package containing the DIMM to any unpainted metal surface on the server. Then, remove the DIMM from the package.

26 xSeries 440:Installation Guide

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6. Install the DIMM:

DIMM

Retaining clip

a. Open the retaining clip on each end of the DIMM connector . Turn the DIMM so

that the pins align correctly with the connector. Attention: To avoid breaking the retaining clips or damaging the DIMM

connectors, open and close the clips gently.

b. Insert the DIMM into the connector b y a ligning the DIMM edges with the slot s

at each end of the DIMM connector . Firmly press the DIMM straigh t down int o the connector by applying pressure on both ends of the DIMM sim ultaneously. Be sure that the retaining clips snap into the locked position when the DIMM is firmly seated in the connector.

c. If a gap exists between the DIMM and the retaining clips, the DIMM has not

been properly installed. In this case, open the retaining clips and remove the DIMM; then, reinsert the DIMM.

7. Close the DIMM access door or reinstall the SMP Expansion Module cover (see “Reinstalling an SMP Expansion Module and cover” on page 28).

8. If you have other options to install or remove, do so now.

9. Close the server cover. See “Completing the installation” on page 31. Note: The installing or removing of DIMMs changes the configuration inf ormation

in the server. Therefore, you must change and save the new configuration information by using the Configuration/Setup Utility program. See “Using the Configuration/Setup Utility program” on page 46 for more information.

Chapter 2. Installing options 27

Page 40

Reinstalling an SMP Expansion Module and cover

After installing options in the SMP Expansion Module, you will need to reinstall the SMP Expansion Module cover and reinstall the SMP Expansion Module in the server.

Complete the following steps to reinstall the SMP Expansion Module cover:

1. Install the cover on the SMP Expansion Module: a. Set the cover on top of the expansion module. b. Extend the locking levers as shown in the illustration; then, let the cam on the

front of the cover fall into the cam opening on the SMP Expansion Module circuit board.

Locking levers

CAM opening

c. Release the locking levers and align the re ar of the cov er with the rear edge of

the circuit board.

d. Press down on the cover until it snaps into place.

28 xSeries 440:Installation Guide

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e. Lift slightly on the locking levers and rotate them back until they stop.

Note: The illustrations in this document might differ slightly from your

hardware.

Locking

levers

Handle

2. Install the SMP Expansion Module into the server.

Locking

levers

Center plane

NOTE:FOR PROPER AIRFLOW, REPLACE FANWITHIN 2 MINUTES

FRONT OF BOX

Handle

a. Lift the SMP Expansion Module by its handle and use the finger relief to hold

the SMP Expansion Module steady.

b. Being careful not to damage the components on the center plane, place the

SMP Expansion Module into the server.

c. Release the handle and slide the SMP Expansion Module toward the center

plane until it stops.

Chapter 2. Installing options 29

Page 42

d. Rotate the SMP Expansion Module locking levers forward until the SMP

Expansion Module is securely fastened in place. See the f ollo wing illustration.

Center plane

Locking

levers

Cover

Handle

e. Install the retention bracket.

Notes:

1) If there are two SMP Expansion Modules installed in your server, you must install the retention brac ket f or each of the SMP Expansion Modules . Be sure to install the bottom retention bracket first, then repeat steps 2a through 2e for the top SMP Expansion Module.

2) If the server is going to shipped or moved over a long distance, you must reinstall the shipping thumbscrews.

30 xSeries 440:Installation Guide

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Completing the installation

Complete the following steps to finish the installation:

1. Put the right side of the cover in place first, and then put the left side in place. Press down to latch the two halves of the cover in place.

NOTE: FOR PROPER AIRFLOW, REPLACE FANWITHIN 2 MINUTES

FRONT OF BOX

2. Install the server in the rack cabinet. See the Rack Installation Instructions that came with your server for detailed inf ormation on how to install the server in a r ack cabinet.

3. Connect the external cables and power cords; then, turn on the peripheral de vices and the server. See “Working with cables” on page 32.

Chapter 2. Installing options 31

Page 44

Working with cables

This section describes how to connect cables to the SMP Expansion Port, system power connectors, RXE Expansion Port, SCSI port, USB port, video port, auxiliary pointing device connector, k eyboard port, Ethernet port, and RXE Management port. When instructed, see the appropriate documentation for more details.

For details about the locations and functions of all of the ports, indicators, and connectors see “Server controls and indicators” on page 37.

Notes:

1. See the following illustration to locate the connectors on the back of your server.

2. If your server model came with an operating system installed, such as Microsoft Windows 2000 Datacenter Server, see the software documentation provided with your server for additional cabling instructions.

3. The illustrations in this document might differ slightly from your hardware.

System power connector (1)

System power connector (2)

RXE Expansion Port (B)

Auxiliary pointing device connector

Keyboard port

Remote Supervisor Adapter ports

Ethernet activity light

SMP Expansion Port 1

SMP Expansion Port 2

SMP Expansion Port 3

SCSI port

RXE Management Port

USB 1

USB 2

Video port

Ethernet link light

Gigabit Ethernet port

RXE Expansion Port (A)

To effectively manage the cables on this server, keep groups of cables secured together, and do not run cables across the back of the server.

Notes:

1. Use cable ties to bundle similar cables together.

2. Use hook-and-loop fasteners to secure the cable bundles to the vertical rails of the rack cabinet.

3. When possible, separate data and power cables.

Attention: Do not secure cables too tightly. Overtightening can cause internal damage to the cables.

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SMP expansion port cabling

Each server has up to six SMP Expansion Ports located on the back, depending on your configuration. Three ports are located on each SMP Expansion Module in the server.

Complete the following steps to cable two SMP Expansion Modules in a single server together for up to 8 -way operation:

Note: In the illustration the SMP Expansion Modules are numbered from bottom to

top, 0 and 1. Notice that the SMP Expansion Ports are numbered left to right, 1 through 3.

1 2

1. Using the two 25.4 cm (10 in.) long SMP Expansion cables , connect the t wo SMP Expansion Modules together.

Note: If your server comes with two SMP Expansion Modules, the SMP

Expansion cables are included with the server. If you purchased a second SMP Expansion Module separately, the cables are included with the option.

a. Connect one end of the first cable to port 1 of SMP Expansion Module 0; then,

connect the opposite end of the cable to port 1 of SMP Expansion Module 1.

b. Connect one end of the second SMP Expansion cable to port 2 of SMP

Expansion Module 0; then, connect the opposite end of the cable to port 2 of SMP Expansion Module 1.

Notes:

1. When multiple cables are connected between the SMP Expansion Module ports, SMP data is interleaved between the cables for better performance.

2. The SMP Expansion cables are not redundant.

3. If either of the two cables is removed or fails, the server will either turn off or restart, depending on your configuration.

4. The server will start and operate with one cable attached between the two SMP Expansion Modules.

RXE Expansion Port cabling

Your server has two RXE Expansion P orts located on the rear of the server. Use these ports to connect the server to a remote I/O enclosure and to expand the number of PCI-X slots that are available for use by the server. For detailed information about cabling the RXE Expansion Ports, see the documentation that comes with the r emot e I/O enclosure.

Chapter 2. Installing options 33

Page 46

Complete the following steps to cable your server to a remote I/O enclosure:

Cabling an SMP Expansion Module: If your server has one SMP

Expansion Module installed, complete the following steps.

xSeries 440

RXE Expansion Port (A)

RXE Management Port

A (in) PortRXE Management

RXE Expansion Port

RXE-100

Note: For information about cabling the RXE Management Ports see, “RXE

Management Port cabling” on page 35.

1. Using an RXE Expansion cable, connect one end of the cable to RXE Expansion Port (A) on the server.

2. Connect the opposite end of the cable to an RXE Expansion Port on the remote I/O enclosure.

Cabling two SMP Expansion Modules: If y our server has two SMP

Expansion Modules installed complete the following steps.

xSeries 440

RXE Expansion Port (B)

RXE Management Port

RXE Expansion Port

1. Using an RXE Expansion cable, connect one end of the cable to RXE Expansion Port (B) on the server.

2. Connect the opposite end of the cable to an RXE Expansion Port on the remote I/O enclosure.

Note: When two SMP Expansion Modules are installed, both of the RXE

34 xSeries 440:Installation Guide

A (in) PortRXE Management

RXE-100

Expansion por ts ar e ac tive.

Page 47

RXE Management P ort cabling

Your server has one RXE Management Port located on the back of the server. Use this port to connect the server to the management port of an optional remote I/O enclosure. This port is used to manage the PCI-X slots in a remote I/O enclosure, including slot assignments and managing access.

Complete the following steps to cable the server RXE Management Port to a remote I/O enclosure RXE Management Port:

RXE Expansion Port (A)

RXE Management Port

xSeries 440

Power cabling

A (in) PortRXE Management

RXE-100

RXE Expansion Port

1. Using an RXE Management cable, connect one end of the cable to the RXE Management Port on the server.

2. Connect the opposite end of the cable to the RXE Management A (in) Port on the remote I/O enclosure.

Notes:

a. The RXE Management cabling is the same for a server with two SMP

Expansion Modules.

b. For details about cabling the server to the remote I/O enclosure and how the

server and remote I/O enclosure work together, see the documentation that comes with the enclosure.

Your ser ver uses two power cords that can be connected to a primary power unit inside the rack cabinet, such as a properly grounded power distribution unit or uninterruptible power supply, or to an external source, such as a properly grounded electrical outlet.

Attach the power supply power cords as follows:

1. Connect a power supply cord to one of the system power connectors on the rear of the server.

2. Plug the other end of the power supply cord into a properly grounded electrical outlet or a primary power unit inside the rack cabinet.

Note: Plugging the power-supply cords into an electrical outlet might cause the

3. Se e “Turning on the server” on page 41 for detailed information about turn in g on the server.

Chapter 2. Installing options 35

server to start automatically. This is an acceptab le action.

Page 48

SCSI cabling

Your ser ver has one SCSI port located on the back of the server. Use this port to connect the server to an optional SCSI device such as the IBM FAStT series of extended enclosures. For detailed information about this option and how to connect it to your server, see the documentation that comes with the option.

USB cabling

Your server has three USB ports, one on the front and two located on the back of the server. Use these ports to connect the server to an optional USB device. For detailed information about this USB option and how to connect it to your server, see the documentation that comes with the option.

Video cabling

Your ser ver has one video port located on the back of the server. Use this port to connect the server to a monitor or optional console switch. F or detailed information about this option and how to connect it to your server, see the documentation that comes with the option.

Auxiliary pointing device cabling

Your server has one auxiliary pointing device port located on the back of the server. Use this port to connect the server to a pointing device or optional console switch. For detailed information about this option and how to connect it to your server, see the documentation that comes with the option.

Keyboard cabling

Your server has one keyboard port located on the back of the server. Use this port to connect the server to a keyboard or optional console switch. You can also connect a USB keyboard to the server using one of the USB ports. After installing a USB keyboard, you might need to use the Configuration/Setup utility to Enable keyboardless operation and prevent the POST error message 301 from being displayed during startup. For detailed information about this option and how to connect it to your server, see the documentation that comes with the option.

Gigabit Ethernet cabling

Your ser ver has one Ethernet port located on the back of the server. Use this port to connect the server to a LAN.

Note: A second Ethernet port is located on the Remote Supervisor Adapter . This port

is used for specific supervisory functions and should not be confused with the Gigabit Ethernet port located next to the USB ports.

Remote Supervisor Adapter cabling

Your server comes with a Remote Supervisor Adapter. For information about cabling the Remote Supervisor Adapter connectors, see the User’s Guide on the IBM Documentation CD.

36 xSeries 440:Installation Guide

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Chapter 3. Server power, controls, and options

This chapter describes the controls and indicators, and provides the information needed to turn on and turn off the server.

Server controls and indicators

The following section id entifies the controls a nd indicators on the front and rear of y our server.

Front view

Hard disk drive activity light (green)

Hard disk drive error light (amber)

Power-on light Power button

Reset button

Power supply latch

USB port

Diskette drive activity light

Diskette eject button

Diskette drive eject button

Locator light (blue)

CD-ROM drive eject button

CD eject button

CD-ROM drive activity light

System-error light (amber)

Information light (amber)

SCSI activity light (green)

Power -on light : This gr een light turns on and sta y s on when y ou t urn on your server, and it blinks when the server is in Standby mode.

Hard disk drive activity light: When this green light is on, it indicates that the hard disk drive is in use.

Hard disk drive error light: When this amber light is on, it indicates that there is a problem with the hard disk drive.

USB port: This is an automatically configured port that you can use to connect one or more USB devices to the front of the server, using Plug and Play technology.

System-error light: When this amber light is on, it indicates a system error has occurred.

Information light: When this amber lig ht is on, it indicate s inf ormation about a system error has been placed in the System Error log.

SCSI activity light: When this green light is on, it indicates that there is act ivity on the SCSI bus.

Page 50

Locator light: This blue light is used to help y ou locate other de vices connected to the server.

CD-ROM drive eject button: Push this button to release a CD-ROM drive from the server.

CD eject button: Push this button to release a CD from the drive. CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM

drive is in use. Diskette drive eject button: Push this button to release a diskette drive from the

server.

Diskette eject button: Push this button to release a diskette from the drive. Diskette drive activity light: When this light is on, it indicates that the diskette drive

is in use.

Power supply latch: This latch is used to secure the power-supply in place. Reset button: Press this button to reset the server and run the power-on self-test

(POST). You might need to use a pen or the end of a straightened paper clip to press the button.

Power button: Press this button to manually turn the server on or off.

38 xSeries 440:Installation Guide

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Rear view

System power connector (1)

SMP Expansion Port 1

SMP Expansion Port 2

SMP Expansion Port 3

RXE Management Port

System power connector (2)

SCSI port

USB 1

Video port

RXE Expansion Port (B)

Auxiliary pointing device connector

Keyboard port

Remote Supervisor Adapter ports

Ethernet activity light

Ethernet link light

Gigabit Ethernet port

RXE Expansion Port (A)

USB 2

System power connectors (1 and 2): The system power cords are connected to these two connectors to provide power to the system.

RXE Expansion Port (B): Use this port to connect the server to a remote I/O enclosure when two SMP Expansion Modules are installed.

Auxiliary pointing device connector: Signal cables for a mouse, trackball, or other pointing device are connected to the auxiliary pointing device connector.

Keyboard port: Signal cables for a keyboard are connected to the keyboard port. Remote Supervisor Adapter ports and indicators: This group of ports and

indicators located on the back of the server are used for system management information and control.

External power connector

Error LED (amber)

Power LED (green)

ASM interconnect port

Management port

Ethernet link LED (green)

Ethernet activity LED (green)

10/100 Ethernet port

• External power connector - This co nnector is not supported on this server.

• Error LED - This amber light goes on when a system management error has occurred.

• ASM interconnect port - Signal cables for managing expansion module resources are connected to this port.

Chapter 3. Server power, controls, and options 39

Page 52

• Ethernet link light: This green light, located on the right of the Ethernet port, goes on when there is an active link connection on the Ethernet controller for the Ethernet port.

• Ethernet activity light: This green light, located on the lef t of the Ethernet port, goes on when there is activity on the Ethernet LAN connected to the Ethernet port.

• 10/100 Ethernet port - Ethernet Signal cables are connecte d to the Ethernet port.

• Management port - Signal cables for modem s or other serial devices are connected to this por t.

• Power LED - This green light goes on and stays on when you plug in your server.

Ethernet activity light: This green light, located on the left of the Gigabit Ethernet port, blinks when there is activity on the Ethernet LAN.

Ethernet link light: This green light, located on the right of the Gi gabit Ethernet port, goes on when there is an active link connection on the Gigabit Ethernet controller for Ethernet port 1.

Gigabit Ethernet port: Gigabit Ethernet Signal cables are connected to the Gigabit Ethernet port. This port supports 10/100/1000 speed connections.

RXE Expansion Port (A): Use this port to connect the server to a remote I/O enclosure, when only one SMP Expansion Module is installed.

Video port: The signal cable for a monitor connects to the video port. USB 2: This is an automatically configured port that you can use to connect one or

more USB devices to the server, using Plug and Play technology. USB 1: This is an automatically configured port that you can use to connect one or

more USB devices to the server, using Plug and Play technology. RXE Management Port: Use this port to connect a management cab le from the

server to a remote I/O enclosure.

SCSI port: This port is used to connect external SCSI devices to the server. SMP Expansion port 3: This port is reserved for future use. SMP Expansion port 2: This port is used to interconnect two SMP Expansion

Modules together. SMP Expansion port 1: This port is used to interconnect two SMP Expansion

Modules together.

40 xSeries 440:Installation Guide

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Turning on the server

You can turn on the server in any of the f ollowing ways:

• If the power cords are connected to a power source, you can press the powercontrol button on the front of the server.

Notes:

1. You can install a circular disk ov er the power-control button to prev ent

2. After you plug the power cords of your server into the electrical outlets, wait

• If the server is turned on and a power failure occurs, the server will restart automatically when power is restored.

• If ac power is present and the server is in Standby mo de, the server can be turned on from the Remote Supervisor Adapter user interface.

• When you plug in yo ur server for the first time , the Wake on LAN on the server. If your server was previously turned on, it must be properly placed in Standby mode for the Wake on LAN feature to turn on the server.

Complete the following steps to manually turn on the server:

1. Review the information in “Safety” on page v.

2. Turn on all external devices, such as the monitor.

3. Plug the server power cords into the power source. Note: Do not attempt to turn on any server that is cabled to another at this point.

4. Press the power-control button on the front of the serve r. Note: While the server is powering up, the power-on LED on the front of the

accidental manual power-off. This disk, known as the power-control button shield, comes with your server.

approximately 20 seconds before pressing the power-control button. During this time, the system-management adapter is initializing; therefore, the pow ercontrol button does not respond.

feature can turn

Pressing the power-control button on any server that is cabled to another will turn both servers on.

server is lit.

Chapter 3. Server power, controls, and options 41

Page 54

Turning off the server

Complete the following steps to manually turn off the server:

1. Review the information in “Safety” on page v.

2. See your operating system documentation for t he proper procedure to shut down the operating system.

Statement 5:

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplie d to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

2 1

3. Press the power-control button on the front of the server . T his will put the server in Standby mode.

Note: You might need to press and hold the power-control button for more than 4

seconds to cause an immediate shutdo wn of th e serve r and t o force it into Standby mode. You can use this feature if the operating system stops functioning.

4. Disconnect the server from the power source. Note: After disconnecting all the po wer cords , w ait appr o xima tely 15 seconds for

your system to stop running. Watch for the power-on LED on the front of the server to stop flashing.

42 xSeries 440:Installation Guide

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Standby mode

Standby mode ref e rs to the co ndit io n in which the server is connecte d to an ac power source but the server operating system is not running and all core logic is shut down except for the service processor. In Standby mode, the server can r espond to service processor requests, such as a remote request to turn on the server. When the server is in Standby mode, the power-on LED on the front of the server flashes (when the server is running, the power-on LED stays on and does not flash).

You can put the server in Standby mode in any of the follo wing ways:

• You can press the power-control button on the server. This starts an orderly shutdown of the operating system, if this feature is supported by your operating system.

• The server can be placed in Standby mode from the Remote Supervisor Adapter user interface.

Complete the following steps to put the server into Standby mode:

1. See the operating system documentation for the proper procedure to shut down the operating system.

Note: Each operating system is different. Read all the documentatio n about

shutting down the operating system before continuing.

2. Press the power-control button on the front of the serve r.

Notes:

a. After you place the server in Standby mode, wait at least 5 seconds before

you turn on the server again.

b. You might need to press and hold the power-control button for more than 4

seconds to cause an immediate shutdown of the operatin g sys tem an d to force it into Standby mode. You can use this feature if the operating system stops functioning.

Chapter 3. Server power, controls, and options 43

Page 56

44 xSeries 440:Installation Guide

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Chapter 4. Configuring your server

The following configuration programs are provided with your server:

• Configuration/Setup Utility This program is part of the basic input/output system (BIOS) code that comes with

your server. You can use this program to configure the serial connector assignment, change the drive startup sequence, set the date and time, and set passwords. See “Using the Configuration/Setup Utility program” on page 46 for more information.

• SCSISelect Utility With the SCSISelect Utility program, you can configure the devices that are

attached to the SCSI controller. Use this program to change default values and to resolve configuration conflicts. See “Using the SCSISelect utility program” on page 47 for more information.

• IBM ServerGuide Setup and Installation CD The ServerGuide

installation tools that are specifically designed for IBM xSeries 440 servers. If you did not purchase a preconfigured server, you can use this CD during the initial installation of your server to co nfigure the server hardware and to simplify your operating system installation. See the User’s Guide on the IBM xSeries Documentation CD for more det ailed information.

Note: If your server model comes with an operating system installed, such as

Microsoft Windows 2000 Datacenter Server, see the software documentation provided with your server for configura tion information.

• Remote Supervisor Adapter configuration process Configuration activities are also required for the Remote Supervisor Adapter. See

“Using the Remote Supervisor Adapter” on page 48 fo r a description of the Remote Supervisor Adapter features. For information about cabling, configuring, and using the Remote Supervisor Adapter to manage the server remotely, see “Using the Remote Supervisor Adapter” on page 48 and the Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD.

• ServeRAID configuration program This program comes with the optional ServeRAID ad apters and with server

models that have a ServeRAID adapter preinstalled. If the server has a ServeRAID adapter installed, you must use the ServeRAID configur ation progr am to define and configure the disk-array subsystem before you install the operating system. If your server model came with an operating system installed, your diskarray subsystem is already configured. For more information about using the ServeRAID configuration program, see the ServeRAID information on the IBM xSeries Documentation CD.

Note: If your server model comes with an operating system installed, such as

Microsoft Windows 2000 Datacenter Server, see the software documentation provided with your server for configura tion information.

™

Setup and Installation CD includes software setup and

Page 58

Using the Configuration/Setup Utility program

Configuration/Setup is a menu-driven utility that is part of the BIOS code that comes with your server. You can use it to:

• Configure system devices and ports

• Change the drive startup sequence

• Enable USB keyboard and mouse support

• Resolve configuration conflicts

• Set the date and time

• Set passwords and security settings Complete the following steps to start the Configuration/Setup Utility program:

1. Turn on the server and watch the monitor screen.

2. When the message Press F1 for Configuration/Setup appears, press F1.

3. Follow the instructions that appear on the screen. For more information about using the Configuration/Setup Utility program, see the

section on the Configuration/Setup Utility program in the User’s Guide on the IBM xSeries Documentation CD.

46 xSeries 440:Installation Guide

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Using the SCSISelect utility program

SCSISelect is a built-in, menu-driven configuration utility program that y ou can use to:

• View the default SCSI IDs

• Locate and correct configuration conflicts

The following sections provide instructions for starting the SCSISelect Utility program. Note: If your server has a redundant array of independent disks (RAID) adapter

installed, use the configuration method that is supplied with the RAID adapter to view or change SCSI settings for devices attached to the adapter.

Complete the following steps to start the SCSISelect Utility program:

1. Turn on the server.

2. When the <<< Press <CTRL><A> for SCSISelect Utility! >>> prompt appears, press Ctrl+A.

3. When the Would you like to configure the host adapter or run the SCSI disk utility? question appears, make you r selection and press Enter.

4. Use the arrow keys to select a choice from the menu.

• Press Esc to exit the SCSISelect Utility program.

• Press the F5 key to switch between color and monochrome modes (if your

monitor permits).

5. Follow the instructions on the screen to change the settings of the selected items; then, press Enter.

For more information about using the SCSISelect utility program, see the section on the SCSISelect utility program in the User’s Guide on the IBM Documentation CD.

Using the ServerGuide CD

The ServerGuide Setup and Installation CD provides state-of-the-art programs to detect the server model and hardware options that are installed, configure the server hardware, provide device drivers, and helps you install your operating system. For information about the supported operating-system versions, see the label on the CD.

Complete the following steps to start the ServerGuide Setup and Installation CD:

1. Insert the Setup and Installation CD, and restart the server. Note: If the ServerGuide CD does not start, see “ServerGuide sta rtup problems”

on page 51.

2. Follow the instructions on the screen to: a. Select your language. b. Se lec t your country and keyboard layout. c. View the Overview to learn about ServerGuide features. d. View the README file to review installation tips about your NOS and adapter. e. Start the setup and hardware configuration programs. f. Start the NOS installation. You will need your copy of the NOS CD.

Note: For information on the supported NOS versions, see t he Setup an d Installation

CD label.

Chapter 4. Configuring your server 47

Page 60

Using the Remote Supervisor Adapter

The Remote Supervisor Adapter is one of the products in the Advanced System Management (ASM) family. It provides around-the-clock remote access and system management of your server and supports the following:

• Remote management regardless of the status of the server

• Remote control of hardware and operating systems

• Web-based management wit h standard Web browsers (no other software is required)

• Text-based user interface terminal access

The Remote Supervisor Adapter provides the following specific features:

• Continuous health monitoring and control

• Advanced Predictive Failure Analysis

• Configurable automatic notification and alerts

• Remote access through Ethernet, point-to-point protocol (PPP) connection, serial port, and ASM interconnect peer-to-peer network

• Simple Network Management Protocol (SNMP)

• Domain Name System (DNS) and Dynamic Host Configuration Protocol ( DHCP) support

• Remote power control

• Remote firmware update and access to critical server settings

• Microsoft Windows NT and Windows 2000 blue screen capture

• Independent power, which enables around-the-clock access to the server even when the server power is off

• E-mail alerts

• Event logs that are time-stamped, saved by a battery power unit, and can be attached to e-mail alerts

• Redirection of the server graphical or text console

• Access to vital product data (VPD)

• Alphanumeric or numeric pager alerts

(PFA)

For information about cabling, configuring, and using the Remote Supervisor Adapter to manage the server remotely, see the User’s Guide and the Remote Supervisor Adapter User’s Guide on the IBM Documentation CD.

Using the ServeRAID configuration programs

Note: If your server model came with an ope rating system installed, such as

A ServeRAID adapter enables you to use multiple physical SCSI hard-disk drives as logical drives, operating as a disk array. To enable you to configure the ServeRAID controller, the adapter comes with a CD containing the ServeRAID Manager program and the ServeRAID Mini-Configuration program. For details about using these programs, see the documentation that comes with the ServeRAID adapter.

48 xSeries 440:Installation Guide

Microsoft Windows 2000 Datacenter Server, see the software documentation provided with your server for configuration information.

Page 61

Chapter 5. Solving problems

This section provides basic troubleshooting information to help you resolve some common problems that might occur while setting up your server.

If you cannot locate and correct the problem using the inf ormation in this section, see the Troubleshooting Guide on the IBM xSeries Documentation CD for more information.

Diagnostic tools overview

The following tools are availab le to help you identify and resolve hardware-related problems:

• POST beep codes The power-on self-test beep codes indicate t he detection of a problem. — One beep indicates successful completion of POST.

— More than one beep indicates tha t POST detected a problem. Error

messages also appear during startup if POST detects a hardwareconfiguration problem.

See “POST beep code descriptions” on page 50 and the Troubleshooting Guide on the IBM xSeries Documentation CD for more information.

• Troubleshooting charts These charts list problem symptoms and steps to correct the problems. See the

“Troubleshooting charts” on page 52 for more information.

• Diagnostic programs and err or messages The system diagnostic programs are provided in ROM. These programs t est the

major components of your server.

Notes:

1. The diagnostic programs and error messages are specific to each server.

When running diagnostics and reading error messages of two merged servers, be sure that you know which server gave the error before attempting any repairs or change any settings.

2. Se e the Troubleshooting Guide on the IBM xSeries Documentation CD for

more information.

• Light Path Diagnostics feature Use the Light Path Diagnostics feature to identify system errors quickly.

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POST beep code descriptions

One beep

Indicates successful completion of POST.

Repeating long beeps

Indicates that a memory error has occurred. Ensure that all DIMMs are correctly installed.

One long beep and two short beeps

Indicates that a video error h as occurred and the BIOS code cannot initialize the video screen to display any additional information.

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ServerGuide startup problems

Look for the symptom in the left column of the chart. Probable solution s to the prob lem are in the right column.

Note: If your server model came with an ope rating system installed, such as

Microsoft Windows 2000 Datacenter Server, see the software documentation provided with your server for configuration information.

Setup Suggested action

Setup and Installation CD will not start.

ServeRAID program cannot view all installed drives - or - cannot install NOS.

• Ensure that the system is a supported server with a startable (bootable) CD-ROM drive.

• If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in the boot sequence.

If you installed an optional ServeRAID adapter:

• Ensure that there are no duplicate SCSI IDs or IRQ assignments.

• Ensure that the hard disk drive is connected properly.

The Operating System Installation program continuously loops.

ServerGuide will not start your NOS CD.

Cannot install NOS option is grayed out.

Free up more space on the hard disk drive.

Ensure that the NOS CD you have is supported by ServerGuide. See the Setup and Installation CD label for a list of NOS versions supported.

Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system partition is not present. Run the Ser verGuide setup and configuration program and ensure that setup is complete

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Troubleshooting charts

You can use the troubleshooting charts in this section to find solutions to problems that have definite symptoms.

Attention: If diagnostic error messages appear that are not listed in the following tables, make sure that your system has the latest level of BIOS code installed.

See the Troubleshooting Guide on the IBM xSeries Documentation CD for more detailed information about testing the system. If you have run the diagnostic test programs or if running the tests does not reveal the problem, call for service.

Look for the symptom in the left column of the chart. Instructions and probable solutions to the problem are in the right column. If you have just added new software or a new option and your system is not working, do the following before using the troubleshooting charts:

• Remove the software or device that you just added.

• Run the diagnostic tests to determine if your system is running correctly.

• Reinstall the new software or new device.

Device Suggested action

CD-ROM drive Verify that:

CD-ROM drive is not recognized.

1. The primary IDE channel is enabled in the Configuration/Setup Utility program.

2. All cables and jumpers are installed correctly.

3. The correct device driver is installed for the CD-ROM drive.

Diskette drive If there is a diskette in the drive, verify that:

Diskette drive in-use light stays on, or the system bypasses the diskette drive.

Other devices Call for service.

Problems such as broken co v er locks or indicator lights not working.

Intermittent problems Verify that:

A problem occurs only occasionally and is difficult to detect.

Keyboard, mouse, or

pointing-device

All or some keys on the keyboard do not work.

1. The diskette drive is enabled in the Configuration/Setup Utility program.

2. The diskette is good and not damaged. (Try another diskette if you have one.)

3. The diskette contains the necessary files to start the system.

4. Your software program is working properly. If the diskette drive in-use light stays on, or the system continues to bypass the

diskette drive, call for service.

1. All cables and cords are connected securely to the rear of the system and

2. When the system is turned on, air is flowing from the rear of the system at the fan

3. Ensure that the SCSI bus and devices are configured correctly and that the last

If the items above are correct, call for service.

1. Make sure that the keyboard cable is properly connected to the system.

2. Make sure that the system and the monitor are turned on.

3. Try using another keyboard. If the problem remains, call for service.

attached options. grille. If there is no air flow, the fan is not working. This causes the system to

overheat and shut down. external device in each SCSI chain is terminated correctly.

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Device Suggested action

The mouse or pointing device does not work.

USB Keyboard, mouse, or

pointing-device

All or some keys on the keyboard do not work.

The USB mouse or USB pointing device does not work.

Memory Verify that:

The amount of memory displayed is less than the amount of memory installed.

1. Verify that the mouse or pointing-device cable is securely connected and the device drivers are installed correctly.

2. Try using another mouse or pointing device.

If the problem remains, call for service.

1. Make sure that the keyboard USB cable is properly connected to the system.

2. Make sure that the system and the monitor are turned on.

3. Ensure that the USB mouse and keyboard support are enabled in BIOS.

4. Try using another keyboard.

If the problem remains, call for service.

1. Make sure that the mouse or pointing-device USB cable is properly connected to the system.

2. Make sure that the system and the monitor are turned on.

3. Ensure that the USB mouse and keyboard support are enabled in BIOS.

4. Try using another mouse or pointing-device.

If the problem remains, call for service.

1. The memory modules are seated properly.

2. You have installed the correct type of memory.

3. If you changed the memory, you must update the memory configuration with the Configuration/Setup Utility program.

4. All banks of memory on the DIMMs are enabled. The system might have automatically disabled a DIMM bank if it detected a problem, or a DIMM bank could have been manually disabled.

If the items above are correct and the screen remains blank, call for service.

Monitor Verify that:

The monitor works when you turn on the system, but goes blank when you start some application programs.

1. The primary monitor cable is connected to the video port.

2. You installed the necessary device drivers for the applications.

Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for adjusting and testing instructions.

If you still cannot find the problem, call for service.

The screen is blank. Verify that:

1. The system power cord is plugged into the ser ver and a working electrical outlet.

2. The monitor cables are connected properly.

3. The monitor is turned on and the brightness and contrast controls are adjusted correctly.

If the items above are correct and the screen remains blank, call for service.

Only the cursor appears. Call for service.

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Device Suggested action

Wavy, unreadable, rolling, distorted screen, or screen jitter.

Wrong characters appear on the screen.

Option Verify that:

An IBM option that was just installed does not work.

If the monitor self-tests show the monitor is working properly, consider the location of the monitor. Magnetic fields around other devices (such as transformers, appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable, rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a color monitor while it is turned on might cause screen discoloration.) Then move the device and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.

Notes:

1. To prevent diskette drive read/write errors, be sure the distance between monitors and diskette drives is at least 76 mm (3 in.).

2. Non-IBM monitor cables might cause unpredictable problems.

3. An enhanced monitor cable with additional shielding is availab le f or the 9521 and 9527 monitors. For information about the enhanced monitor cable, see your IBM reseller or IBM marketing representative.

If the problem remains, call for service. If the wrong language is displayed, update the BIOS code with the correct language.

If the problem remains, call for service.

1. The option is designed for the server. See the “Server Support” flowchart on the

inside of the front cover for information about obtaining ServerProven compatibility information from the World Wide Web.

2. You followed the installation instructions that came with the option.

3. The option is installed correctly.

4. You have not loosened any other installed options or cables.

5. You updated the configuration information in the Configuration/Setup Utility

program. Whenever memory or an option is changed, you must update the configuration.

An IBM option that used to work does not work now.

Power Verify that:

The system does not power on.

If the problem remains, call for service. Verify that all of the option hardware and cable connections are secure.

If the option comes with its own test instructions, use those instructions to test the option.

If the failing option is a SCSI option, verify that:

1. The cables for all external SCSI options are connected correctly.

2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated

correctly.

3. All external SCSI options are tu rned on. You must turn on external SCSI options

before turning on the server.

If the problem remains, call for service.

1. The power cables are properly connected to the server.

2. The electrical outlet functions properly.

3. The type of memor y installed is correct.

4. If you just installed an option, remove it, and restart the server. If the server now

turns on, you might have installed more options than the power supply supports.

5. The LEDs on the power supply are on.

If the problem remains, call for service.

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Device Suggested action

Serial port Verify that:

The number of serial ports identified by the operating system is less than the number of serial ports installed.

A serial device does not work. Verify that:

Software To determine if problems are caused by the software, verify that:

Suspected software problem.

1. Each port is assigned a unique address by the Configuration/Setup Utility program and none of the serial ports are disabled.

2. The serial-port adapter, if you installed one, is seated properly.

If the problem remains, call for service.

1. The device is compatible with the server.

2. The serial port is enabled and is assigned a unique address.

If the problem remains, call for service.

1. Y our system has the minimum memory requirements needed to use the software. For memory requirements, see the information that comes with the software.

Note: If you have just installed an adapter or memory, you might have a

2. The software is designed to operate on your system.

3. Other software works on your system.

4. The software that you are trying to use works on another system.

If you received any error messages when using the software program, see the information that comes with the software for a description of the messages and solutions to the problem.

memory address conflict.

If the items above are correct and the problem remains, contact your place of purchase.

Universal Serial Bus (USB)

ports

A USB device does not work.

Verify that:

1. Y ou are not trying to use a USB device during POST, if you have a standard (nonUSB) keyboard attached to the keyboard port.

Note: If a standard (non-USB) keyboard is attached to the keyboard port, then

the USB is disabled and the USB device might not work during POST.

2. The correct USB device driver is installed.

3. Your operating system supports USB devices.

If the problem remains, call for service.

Light Path Diagnostics feature overview

If the System Error light on the operator information panel on th e front of the server is on, one or more LEDs inside the server might be on. Use the Light Path Diagnostics panel to identify the type of error that occurred.

For LED locations, see the illustration on page 56. You can use the Light Path Diagnostics feature in your server to quickly identify the

type of system error that occurred in that server. The Light Path Diagnostics panel is located on the system board, just behind PCI adapt er slot 1. When you pr ess the Light Path Diagnostics button, the LED on the top-right corner of the panel will illuminate. This shows that the diagnostic circuitry is working correctly.

Your server is designed so that any LEDs that have illuminated, can be illuminated again without ac power after you open the cover. This feature helps you isolate a

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problem if an error causes the server t o shut do wn. See “Lig ht Path Diagnostics tabl e” on page 58.

Important: You have up to 12 hours to use the Light Path Diagnostic LEDs after ac power has been remo ved from the server. After 12 hours, you must power-on the server again to be able to use the Light Path Diagnostic LEDs to help locate system errors.

To view the LEDs when the server cover has been opened:

1. Turn off the server and all peripheral devices; then, disconnect all external cables from the server.

2. Slide the server out of the rack cabinet.

3. Op en the top cover.

4. Press and hold the Light Path Diagnostics (blue) button on the diagnostics panel. The LEDs will be illuminated while the button is pressed.

Note: You can illuminate the LEDs for a maximum of two minutes. After that time,

the circuit that powers the LEDs is exhausted.

5. Close the cover on the server; then, slide the server into the rack cabinet and connect all external cables. For more information, see “Completing the installation” on page 31 for instructions.

The following illustration shows the LEDs on the diagnostics panel on the system board. See “Light Path Diagnostics table” on page 58 for information on identifying problems using these LEDs.

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Identifying problems using the Light Path Diagnostics feature

This section provides the information needed to identify problems that might arise during installation using the Light Path Diagnostic feature.

The diagnostic panel: The diagnostics panel should be the first place you look

for help in identifying problems. If a system error occurs, the system error light on the front of this panel is lit. Press the front of the panel to open it and lo ok f or an y lit LEDs. These lit LEDs can help you identify the possible cause of the error. Make a note of any LEDs that are lit, then close the panel.

LEDs on the top of the server: Another location you can use to find an error

is on the top of the server. After viewing the diagnostic panel, pull the server out and view the top cover. In the center of the top cover is a set of 6 LEDs and the system service labels. The numbers next to the LEDs correspond to the numbers located on the system service label. Note the lit LED, and see the number ed block on the system service label that corresponds to the lit LED . Then, f ollo w the instructions, if any, in the numbered block.

LEDs on the SMP Expansion Modules and system boards: To locate the actual component that caused the error, you must

locate the lit LED next to that component. For example: A system error has occurred and you have noted that the CPU LED is lit on t he

diagnostic panel. Referring to the LEDs on the top cover, you see that LED number 2 is lit. You then locate the panel on the system service label with the number 2 on it. In this case, the instructions in the panel tell you to remove the lower SMP Expansion Module. This tells you that the problem occurred with one of the microprocessors in the lower SMP Expansion Module. Follow the instructions to remove the lower SMP Expansion Module; then, remov e the co ve r from the SMP Expansion Module . Located near the edge connectors on the circuit board is the light - path ca pacitor switch. Press and hold the switch until you locate the lit LED next to the defective micro processor. Follow the instructions in the Option Installation Guide on the IBM xSeries Documentation CD to remove and replace the microprocessor.

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Light Path Diagnostics table

The system-error LED on the operator information panel is lit when certain system errors occur. If the system-error LED on your server is lit, use the following table to help determine the cause of the error and the action you should take.

Lit LED on diagnostics panel Cause Action

None An error has occurred and cannot be isolated,

or the ASM processor has failed.

PS Power supply has failed. Have the system serviced.

An error has occurred that is not represented by a Light Path Diagnostics LED . Check the system error log for more information about the error.

TEMP The system temperature has exceeded a

threshold level.

FAN A fan has failed or is operating too slowly.

Note: A failing fan can also cause the TEMP

LED to be on.

SP The service processor has failed. Remove ac power from the server and then

MEM A memory error occurred. 1. Check the DIMM failure LEDs on the

CPU One of the microprocessors has failed. 1. Check the microprocessor failure LEDs on

1. Check to see if a fan has failed. If it has, replace the fan.

2. Make sure the room temperature is not too hot. (See “Features and specifications” on page 4 for temperature information.)

If the problem remains, hav e the system serviced.

Check the LEDs on the fans and replace the indicated fan.

restart the server. If the problem remains, hav e the system

serviced.

system board.

2. Replace the DIMM indicated by the lit DIMM failure LED.

the system board.

2. If a microprocessor failure LED is on, make sure the microprocessor is installed correctly . (See the Option Installation Guide on the IBM xSeries Documentation CD for installation instructions).

VRM One of the VRMs on one of the SMP Expansion

Module boards has failed.

58 xSeries 440:Installation Guide

If the problem remains, hav e the system serviced.

Remove ac power from the server and then restart the server.

If the problem remains, hav e the system serviced.

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Lit LED on diagnostics panel Cause Action

PCI An error occurred on a PCI bus. 1. Check the error log for additional

information.

2. If you cannot isolate the failing adapter from the information in the error log, try to determine the failing adapter by removing one adapter at a time from the failing PCI-X bus and restarting the server after each adapter is removed.

If the problem remains, hav e the system serviced.

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Chapter 6. Getting help and technical assistance

If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains inf ormation about wher e to go for additional information about IBM and IBM products, what to do if you experience a problem with your xSeries or

IntelliStation

Before you call

Before you ca ll, mak e sure th at y ou ha ve taken these steps to try to solve the prob lem yourself:

• Check all cables to make sure that they are connected.

• Check the power switches to make sure that the system is turned on.

• Use the troubleshooting information in your system documentation, and use the diagnostic tools that come with your system.

• Go to the IBM Support Web site at http://www.ibm.com/pc/support/ to check for technical information, hints, tips, and new device drivers.

• Use an IBM discussion forum on the IBM Web site to ask questions.

You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with y our system and so ftware . The inf ormation that comes with y our system also describes the diagnostic tests that you can perform. Most xSeries and IntelliStation systems, operating systems, and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a softw are prob lem, see the info rmation for the opera ting system or program.

system, and whom to call for service, if it is necessary.

Using the documentation

Information about your IBM xSeries or IntelliStation system and preinstalled software, if any, is available in the documentation that comes with your system. That documentation includes printed books, online books, README files, and help files. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and up dates. To access these pages, go to http://www.ibm.com/pc/support/ and follow the instructions. Also, you can order publications through the IBM Publications Ordering System at http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM xSeries and IntelliStation products, services, and support. The address for IBM xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/.

You can find service information for y our IBM products , including supported options, at http://www.ibm.com/pc/support/. If you click Profile from the support page, you can

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create a customized support page. The support page has many sources of information and ways for you to solve problems, including:

• Diagnosing problems, using the IBM Online Assistant

• Downloading the latest device drivers and updates for your products

• Viewing Frequently Asked Questions (FAQ)

• Viewing hints and tips to help you solve problems

• Participating in IBM discussion forums

• Setting up e-mail notification of technical update s ab ou t your produc ts

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, go to http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support telephone numbers.

Hardware service and support

You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your rese ller is authorized by IBM to provide warranty service. Go to http://www.ibm.com/planetwide/ for support telephone numbers.

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

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Appendix A. Warranty information

Warranty information

This section contains information about your warranty period and the service and support that are provided by your warranty.

Warranty period

The warranty period varies by machine type and country or region. Contact your place of purchase for warranty service inf ormation. Some IBM Machines

are eligible for on-site warranty service depending on the country or region where service is performed.

Prior to on-site warranty service, you are required to go through problem determination with an IBM service specialist call center technician.

A warranty period of 3 years on parts and 1 year on labor means that IBM will provide warranty service without charge for:

1. parts and labor during the first year of the warranty period

2. parts only, on an exchange basis, in the second and third years of the warranty period. IBM will charge you for any labor it provides in perf ormance of the repair or replacement.

The IBM Machine Warranties Web site at http://www.ibm.com/servers/support/machine_warranties/ contains a worldwide overview of the IBM Statement of Limited Warranty for IBM Machines, a glossary of terms used in the Statement of Limited Warranty, Frequently Asked Questions (FAQ), and links to Product Support Web pages. The IBM Statement of Limit ed Warranty is available from this Web site in 29 languages in Portable Document F ormat (PDF).

Machine - IBM Eserver xSeries 440

Country or region Warranty period Service delivery method

All 1 year On-site

Problem determination: Prior to on-site warranty service, you are required to

go through problem determination with an IBM service specialist call center technician. The service specialist will run diagnostic tests on the hardware and check the software.

Running diagnostics: The IBM service specialist will help you determine whether

your equipment is functioning as specified. It might be necessary to isolate the failing xSeries, Netfinity

production environment to run diagnostics and perf orm defect-isolatio n progr ams. You are responsible for making the system, IBM component, or both available for running diagnostics and defect-isolation programs.

, or IntelliStation system; IBM component; or both from any active

Checking software: The IBM service specialist will help you ensure that the correct BIOS code, firmware, device drivers, and other supporting IBM software are installed and correctly configured. It might be necessary to manually gather information about the relevant software levels or run IBM-approved utility programs to gather this

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information. It might be necessary to isolate the failing system from any active production environment to gather this information. You are responsible, with assistance from the service specialist, for gathering this information. The IBM Statement of Limited Warranty does not include on-site assistance with this activity.

Warranty service and support: With the original purchase of an IBM xSeries

or IntelliStation system, you have access to extensive service and support. During the IBM Machine warranty period, you may call IBM or your reseller for problemdetermination assistance under the terms of the IBM Statement of Limited Warranty.

The following services are available during the warranty period:

• Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.

• IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service, either on-site or at an IBM service center as determined by IBM.

• Engineering Change management - Occasionally, there might be changes that are required after a product has been shipped from IBM. In those instances, IBM will make Engineering Changes (ECs) available that apply to your hardware.

• Customer replaceable units (CR Us) - Some parts of IBM xSeries and IntelliStation systems are designated as customer replaceable units. IBM ships CRUs to you for r eplacement b y you. CR Us include ke yboards , monitors, me mory, diskette drives, hard disk drives, and mice (this list is not inclusive of all CRUs).

The following items are not covered under warranty service:

• Replacement or use of non-IBM parts. All IBM parts contain a 7-character identification in the format IBM FRU XXXXXXX.

• Identification of software problem sources.

• Installation of customer replaceable units (CRUs).

• Installation and configuration of BIOS code, firmware, or device drivers that are designated as customer installable.

See the IBM Statement of Limited Warranty for a full explanation of IBM warranty terms. Be sure to retain your proof of purchase to obtain warranty service.

Please have the following information ready when you call:

• The machine type and model of your IBM hardware product (if available)

• Serial numbers of your IBM hardware products

• A description of the problem

• The exact wording of any error messages

• Hardware and software configuration information

International Warranty Service: If you travel with your xSeries or

IntelliStation system or relocate it to a country or region where your system is sold and serviced by IBM or IBM resellers authorized to perform warranty service, International Warranty Service (IWS) is available during the warranty period. Eligible IBM systems are identified by their four-digit machine types.

You can obtain IWS through the service delivery method (such as depot, carry-in, or on-site) provided in the servicing country or region. Service methods and procedures vary by country or region, and some service or parts might not be available in all

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countries and regions. Service centers in certain countries or regions might not be able to service all models of a particular machine type. In addition, some countries or regions might hav e fees and restrictions that apply at the time of service.

To determine whether your system is eligible for IWS, go to http://www.ibm.com/pc/support/ and click Warranty lookup.

Purchasing additional services: During and after the warranty period, you

can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application pro grams; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country or region.

For more information about these services, contact your IBM marketing representative.

Appendix A. Warranty information 65

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IBM Statement of Limited Warranty Z125-4753-06 8/2000

Part 1 - General Terms: This Statement of Limited Warranty includes Part 1 -

General Terms and Part 2 - Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elem ents, or accessories, or any combination of them. The term “Machine” does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following w arranties apply only in t he country where you acquire the Machine . Nothing in this Statement of Limited War ranty affects any statutory rights of consumers that cannot be waived or limited b y contract. If you ha ve an y questions, contact IBM or y our reseller.

The IBM Warranty for Machines: IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications (“Specifications”). The warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise.

If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded.

Extent of Warranty: The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by y ou, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU . IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.

Items Not Covered by Warranty: IBM does not warrant uninterrupted or error-free

operation of a Machine. Any technical or other support provided for a Machine under warranty, such as assistance via telephone with “how-to” questions and those regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES

OF ANY KIND. Warranty Service: To obtain warranty service for a Machine, contact IBM or your

reseller. If you do not register your Machine with IBM, you may be required to present proof of purchase.

During the warranty period, IBM or your reseller, if approved by IBM to provide warranty service, provides without charge certain types of repair and exchange service to keep Machines in, or restore them to , co nformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine

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based on its country of installation. At its discretion, IBM or your reseller will 1) either repair or exchange the failing Machine and 2) provide the service either at your location or a service center. IBM or your reseller will also manage and install selected engineering changes that apply to the Machine.

Some parts of IBM Machines are designated as Customer Replaceable Units (called “CRUs”), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for replacement by you . You must return all defective CRUs to IBM wit hin 30 d ays of your receipt of the replacement CRU. You are responsible for downloading designated Machine Code and Licensed Internal Code updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides.

When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes y ours . You represent that all remov ed items ar e genuine and unaltered. The replac ement ma y not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.

Before IBM or y our reseller exchanges a Machine or part, you agree to remove all features , parts, options, alterations, and attachments not under warranty service.

You also agree to

1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;

2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and

3. wh er e ap p lica ble, before service is provided: a. follow the problem determination, problem analysis, and service request

procedures that IBM or your reseller p rovides; b. secure all programs, data, and funds contained in a Machine; c. provide IBM or your reseller with sufficient, free, and safe access to your

facilities to permit them to fulfill their obligations; and d. inform IBM or your reseller of changes in a Ma ch ine's location.

IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation char ge s.

Neither IBM nor your r eseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.

Limitation of Liability: Circumstances may arise where, because of a default on IBM's part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), except for any liability that cannot be waived or limited by applicable laws, IBM is liable for no more than

1. damages for bodily injury (including death) and damage to real property and tangible personal property; and

2. the amount of any other actual direct damages , up to t he char ges (if r ecurring, 12 months' charges apply) for the Machine that is subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code.

Appendix A. Warranty information 67

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This limit also applies to IBM's suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible.

UNDER NO CIRCUMST ANCES IS IBM LIABLE FOR ANY OF THE FOLLO WING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Governing Law: Both you and IBM consent to the application of the laws of the

country in which you acquired the Machine to gov ern, interpret, and enforce all of y our and IBM’s rights , dutie s , and obligations arising from, or relating in any manner to, the subject matter of this Agreement, without regard to conflict of law principles.

Part 2 - Country-unique Terms: AMERICAS

BRAZIL Governing Law: The following is added after the first sentence:

Any litigation arising from this Agreement will be settled exclusively by the court of Rio de Janeiro.

NORTH AMERICA Warranty Service: The following is added to this Section:

To obtain warranty service from IBM in Canada or the United States, call 1-800-IBMSERV (426-7378).

CANADA Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws in the Province of Ontario.

UNITED STATES Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State of New York.

ASIA PACIFIC AUSTRALIA The IBM Warranty for Machines: The following paragraph is added to this Section:

The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation.

Limitation of Liability: The following is added to this Section:

Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM's liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, or the goods ar e of a kind ordinarily

68 xSeries 440:Installation Guide

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acquired for personal, domestic or household use or consumption, then none of the limitations in this paragraph apply.

Governing Law: The following replaces “laws of the country in which you acquired the Machine” in the first sentence:

laws of the State or Territory.

CAMBODIA, LAOS, AND VIETNAM Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State of New York.

The following is added to this Section:

Disputes and differences arising out of or in connection with this Agreement shall be finally settled by arbitra tion which shall be held in Singapore in accordance with the rules of the International Chamber of Commerce (ICC). The arbitrator or arbitrators designated in conformity with those rules shall have the power to rule on their own competence and on the validity of the Agreement to submit to arbitration. The arbitration aw ard shall be final and binding for the parties without appeal and the arbitral award shall be in writing and set forth the findings of fact and the co nclusions of law.

All proceedings shall be conducted, including all documents presented in such proceedings, in the English language. The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one arbitrator.

The two arbitrators appointed by the parties shall appoint a third arbitrator before proceeding upon the refer ence. The third arbitrator shall act as chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the ICC. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred.

If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 da ys of the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator was validly and properly appointed.

The English language version of this Agreement prevails over any other language version.

HONG KONG AND MACAU Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of Hong Kong Special Administrative Region.

INDIA Limitation of Liability: The following replaces items 1 and 2 of this Section:

1. liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBM's negligence;

2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, IBM's liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.

JAPAN

Appendix A. Warranty information 69

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Governing Law: The following sentence is added to this Section: Any doubts concerning this Agreement will be initially resolved between us in good faith and in accordance with the principle of mutual trust.

NEW ZEALAND The IBM Warranty for Machines: The following paragraph is added to this Section:

The warranties specified in this Section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides , if you require the goods f or the purposes of a business as defined in that Act.

Limitation of Liability: The following is added to this Section: Where Machines are not acquired f or the purposes of a business as defined in the

Consumer Guarantees Act 1993, the limitations in this Sec tio n ar e sub j e ct to the limitations in that Act.

PEOPLE'S REPUBLIC OF CHINA (PRC) Governing Law: The following replaces this Section:

Both you and IBM consent to the application of the laws of the State of New York (except when local law requires otherwise) to govern, interpret, and enforce all your and IBM’s rights , dutie s , and obligations arising from, or relating in any manner to, the subject matter of this Agreement, without regard to conflict of law principles.

Any disputes arising from or in connection with this Agreement will first be resolved by friendly negotiations, failing which either of us has the right to submit the dispute to the China International Economic and Trade Arbitration Commission in Beijing, the PRC, for arbitration in accordance with its arbitration rules in force at the time. The arbitration tribunal will consist of three arbitrators. The language to be used therein will be English and Chinese. An arbitral award will be final and binding on all the parties, and will be enforceable under the Convention on the Recognition and Enforcement of Foreign Arbitral Awards (1958).

The arbitration fee will be borne by the losing party unless otherwise determined by the arbitral award.

During the course of arbitration, this Agreement will continue to be performed except for the part which the parties are disputing and which is undergoing arbitration.

EUROPE, MIDDLE EAST, AFRICA (EMEA)

THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:

The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller.

Warranty Service: If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM re seller appro ved to perf orm warran ty service or (2) from IBM. I f you purchase an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldo v a, Poland, Romania, Russia, Slo v ak Repub lic , Slo v enia, or Ukraine, y ou ma y ob tain w arran ty service for that Mach ine in an y of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.

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If you purchase an IBM Machine in a Middle Eastern or African country, you may obtain warranty service for that Machine from the IBM entity within the country of purchase, if that IBM entity provides warranty service in that country, or from an IBM reseller, a ppro v ed by IBM to p erf o rm warran ty service on that Machine in t hat count ry. Warranty service in Africa is available within 50 kilometers of an IBM authorized service provider. You are resp on sible for transpor ta tio n co sts for Machines located outside 50 kilometers of an IBM authorized service provider.

Governing Law: The applicab le laws that gov ern, interpret and enfor ce rights, duties , and obligations of each of us arising from, or relating in any manner to, the subject matter of this Statement, without regard to conflict of laws principles, as well as Country-unique terms and competent court for this Statement are those of the country in which the warranty service is being provided, except that in 1) Albania, BosniaHerzegovina, Bulgaria, Croatia, Hungary, Former Yugoslav Republic of Macedonia, Romania, Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, T urkmenistan, Ukraine, and Uzbekistan, the laws of Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland app ly; 3) Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Djibouti, Democratic Republic of Congo, Equatorial Guinea, France, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania, Morocco, Niger , Senegal, Togo, and Tunisia, this Agreement will be construed and the legal relations between the parties will be determined in accordance with the French laws and all disputes arising out of this Agreement or related to its violation or execution, including summary proceedings, will be settled exclusively by the Commercial Court of Paris; 4) Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe, this Agreement will be governed by English Law and disputes relating to it will be submitted to the exclusive jurisdiction of the English courts; and 5) in Greece, Israel, Italy, Portugal, and Spain any legal claim arising out of this Statement will be brought before, and finally settled by, the competent court of Athens, Tel Aviv, Milan, Lisbon, and Madrid, respectively.

THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:

AUSTRIA AND GERMANY The IBM Warranty f or Machin es: The following repla ces the first sentence of th e first

paragraph of this Section:

The warranty f or an IBM Mach ine cov ers th e functionality of t he Machine f or its normal use and the Machine's conformity to its Specifications.

The following paragraphs are added to this Section:

The minimum warranty period f or Machines is six mon ths. In case IBM or y our reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.

Extent of Warranty: The second paragraph does not apply. Warranty Service: The following is added to this Section:

During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM's expense.

Limitation of Liability: The following paragraph is added to this Section:

The limitations and exclusions specified in the Statement of Limited Warranty will not

Appendix A. Warranty information 71

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apply to damages caused by IBM with fraud or gross negligence and for expr ess warranty.

The following sentence is added to the end of item 2:

IBM’s liability under this item is limited to the violation of essential contr actual terms in cases of ordinary negligenc e.

EGYPT Limitation of Liability: The following replaces item 2 in this Section:

as to any other actual direct damages, IBM's liability will be limited to the total amount you paid for th e Machine that is the su bject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code.

Applicability of suppliers and resellers (unchanged).

FRANCE Limitation of Liability: The following replaces the second sentence of the first

paragraph of this Section:

In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 an d 2 un ch an ged).

IRELAND Extent of Warranty: The following is added to this Section:

Except as expressly provided in these terms and conditions, all statutory conditions, including all warranties implied, but without prejudice to the gener ality of the foregoing all warranties implied b y the Sale of Good s Act 1893 or the Sale of Goods a nd Supply of Services Act 1980 are hereby excluded.

Limitation of Liability: The following replaces items one and two of the first paragraph of this Section:

1. death or personal injury or physical damage to your real property solely caused by IBM's negligence; and

2. the amount of any other actual direct damages, up to 125 percent of the charges (if recurring, the 12 months' charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim.

Applicability of suppliers and resellers (unchanged). The following paragraph is added at the end of this Section:

IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.

ITALY Limitation of Liability: The following replaces the second sentence in the first

paragraph:

In each such instance unless otherwise provided by mandatory law, IBM is liable for no more than:

1. (unchanged)

2. as to any other actual damage arising in all situations involving nonperformance by IBM pursuant to, or in any way related to the subject matter of this Statement of Warranty, IBM's liability, will be limited to the total amount you paid for the Machine that is the subject of the claim.

Applicability of suppliers and resellers (unchanged).

72 xSeries 440:Installation Guide

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The following replaces the third paragraph of this Section:

Unless otherwise provided by manda tory law, IBM and your reseller are not liable for any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or your reseller is informed of their possibility.

SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND Limitation of Liability: The following is added to this Section:

IBM's entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matt er of this Statement of W a rra nty will be limited to the charge paid by you f or the individual Machine that is the subject of your claim from IBM.

UNITED KINGDOM Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of

this Section:

1. death or personal injury or physical damage to your real property solely caused by IBM's negligence;

2. the amount of any other actual direct damages or loss, up to 125 percent of the charges (if recurring, the 12 months' charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim;

The following item is added to this paragraph:

3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or

Section 2 of the Supply of Goods and Services Act 1982.

Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section:

IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.

Appendix A. Warranty information 73

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Appendix B. Notices

This publication was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or feat ures discussed in this document in

other countries. Consult your local IBM represent ative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any nonIBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A.

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED W ARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of expr ess or implied warranties in certain transactions, therefore, this statement may not apply to you.

Edition notice

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

Any references in this publication to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials f or this IBM product, and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligatio n to you.

Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Page 88

Trademarks

The following terms are tradem arks of International Business Machines Corporation in the United States, other countries, or both:

Active Memory PS/2 Active PCI ServeRAID Active PCI-X ServerGuide Alert on LAN ServerProven C2T Interconnect TechConnect Chipkill Tivoli EtherJet Tivoli Enterprise e-business logo Update Connector FlashCopy Wake on LAN IBM XA-32

Important notes

Light Path Diagnostics XA-64 NetBAY X-Architecture Netfinity XceL4 NetView XpandOnDemand OS/2 WARP xSeries Predictive Failure Analysis

Action Media, LANDesk, MMX, Pentium, and ProShare are trademarks of Intel Corporation in the United States, other cou n tries, or both.

Microsoft, Windows, and Windo ws NT are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

Processor speeds indicate the internal clock speed of the microprocessor; other factors also affect application performance.

CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often less than the maximum possible.

When referring to processor storage, real and virtual storage, or channel volume, KB stands for approximately 1000 bytes, MB stands for approximately 1 000 000 bytes, and GB stands for approximately 1 000 000 000 bytes.

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When referring to hard disk drive capacity or communications volume, MB stands for 1000000 bytes, and GB stands for 1000 000 000 bytes. Total user-accessible capacity may vary depending on operating environments.

Maximum internal hard disk drive capacities assume t he replacem ent of an y stand ard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM.

Maximum memory may require replacement o f th e sta ndard mem ory with an optional memory module.

IBM makes no representation or w arr antie s regar ding non -IBM produ cts and services that are ServerProven, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties.

IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM.

Some software may dif f er from its ret ail v ersion (if a v ailab le), and ma y not include user manuals or all program fu nctionality.

Electronic emission notices Federal Communications Commission (FCC) statement

Note: This equipment has been tested and fou nd to comply with th e limits for a Class

A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful inter ference to radio communication s. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cab les and conne ctors must be u sed in order to me et FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthoriz ed changes or modificatio ns could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada Class A emission compliance statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Appendix B. Notices 77

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Australia and New Zealand Class A statement

Attention: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take adequate measures.

United Kingdom telecommunications safety requirement

Notice to Customers

This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public telecommunication systems in the United Kingdom.

European Union EMC Directive conformance statement

This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM opt ion cards.

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN

55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.

Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Taiwanese Class A warning statement

Japanese Voluntary Control Council for Interference (VCCI) statement

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Power cords

For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.

IBM power cords used in the United States and Ca nada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).

For units intended to be operated at 115 v o lts: Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel blade, grounding-type attachment plug rated 15 amperes, 125 volts.

For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSAcertified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 fee t in len gt h and a ta nd em blade, grounding- type at tachme nt plug rated 15 amperes, 250 volts.

For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. Th e co rd set sh ou ld have the appropr ia te safety approvals for the country in which the equipment will be installed.

IBM power cords for a specific country or region are usually available only in that country or region.

IBM power cord part

number

Used in these countries and regions

13F9940 Argentina, Australia, China (PRC), New Zealand, Papua New

Guinea, Paraguay, Uruguay, Western Samoa

13F9979 Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,

Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep., Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland, France, French Guiana, Germany, Greece, Guinea, Hungary, Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon, Luxembourg, Malagasy, Mali, Martinique, Mauritania, Mauritius, Monaco, Morocco, Mozambique, Netherlands, New Caledonia, Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia, Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,

Vietnam, former Yugoslavia, Zaire, Zimbabwe 13F9997 Denmark 14F0015 Bangladesh, Burma, Pakistan, South Africa, Sri Lanka 14F0033 Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong

S.A.R.), Cyprus, Dubai, Fiji, Ghana, India, Iraq, Ireland, Keny a,

Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar,

Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom,

Yemen, Zambia 14F0051 Liechtenstein, Switzerland 14F0069 Chile, Ethiopia, Italy, Libya, Somalia 14F0087 Israel 1838574 Thailand

Appendix B. Notices 79

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IBM power cord part

number

6952301 Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman

Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), United States of America, Venezuela

Used in these countries and regions

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Index A

acoustical noise emissions 4 adapter

installing 10, 11 PCI bus 10 ServeRAID 12 working with 10

cable

connectors on back 32 management 32

cabling

ServeRAID adapter 12

CD-ROM

drive specification 4

problems 52 Class A electronic emission notice 77 components

location of 7

major 7 configuration

ServeRAID program 45 Configuration/Setup Utility 45, 46 configuring

your server 45 cover

close 31

removing 9

diagnostic tools 49 DIMMs

connector locations 26

considerations 25

specifications 4

supported 4 diskette drive

problem 52

specifications 4 documentation CD 1

electrical input 4 electronic emission Class A notice 77 environment

air temperature 4

humidity 4 expansion slots 4

location 10

type 10

FCC Class A notice 77

handling static-sensitive devices 6 hardware problems 49 heat output 4

installation

order, microprocessors 20

installing

adapters 10 options 9

integrated functions 4

keyboard problem 52, 53

LEDs

front view 37 rear view 39

Light Path Diagnostics

feature 55 using 55

Light Path Diagnostics table 58

major components 7 management cable 32 memory

configuration changes 26 problem 53

specifications 4 memory module specifications 4 microprocessor

order of installation 20 microprocessor specifications 4 mouse problem 53

NOS

controlling remotely 48

Page 94

installing 47 notes, important 76 notices

electronic emission 77

FCC, Class A 77

operating system

controlling remotely 48

installing 47 option

problem 54 options

installing 9 order of installation, microprocessors 20

PCI

expansion slots 10 pointing device

problem 53 POST

beep codes 50 POST (Power-on self test)

error logs 49 power

problem 54

supply specifications 4 power cords 79 power-control button shield 41 problem

CD-ROM 52

diskette drive 52

hardware 49

intermittent 52

keyboard or mouse 52, 53

memory 53

option 54

power 54

serial port 55

software 55

solving 49

USB port 55 product

data 1

SCSISelect

Utility 45

SCSISelect utility program

using 47

serial port

problem 55

ServeRAID

configuration program 45, 48

ServeRAID adapter

cabling 12

ServerGuide

CD 45 CDs 47

startup problems 51 shield, power-control button 41 slots See expansion slots 10 SMP Expansion Module 15

reinstalling the cover 28

reinstalling the SMP Expansion Module 28

removing 16

removing the cover 16 software

problem 55 starting the server 41 static sensitive devices, handling 6

temperature

air 4 trademarks 76 troubleshooting

charts 52 turning on the server 41

United States electronic emission Class A notice 77 United States FCC Class A notice 77 USB port

problem 55 utility

Configuration/Setup 46

ServeRAID configuration programs 48

reinstalling

the SMP Expansion Module 28

Remote Supervisor Adapter 48

configuration 45

82 xSeries 440:Installation Guide

video controller

specifications 4

Web site

Page 95

compatible options 20, 25

working inside server with power on 6

Index 83

Page 96

Page 97

IBM

Part Number: 59P6785

Printed in U.S.A.

59P6785

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84 xSeries 440:Installation Guide