IBM eserver xSeries 350 User Reference Manual
®
xSeries 350
User’s Reference
IBM
IBM® xSeries 350
User’s Reference
SC21-P902-60
Note
Before using this information and the product it supports, read the general information in “Append ix A.
Warranties and notices,” on page 143.
First Edition (March 2001)
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Sch edu le Cont ra ct wit h
IBM Corp.
© Copyright IBM Corp. 2001 iii
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1.Introducing the xSeries 350
server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . 2
Notices used in this book. . . . . . . . . . . . . . . . . . . . . . . . . . 3
What your xSeries 350 offers. . . . . . . . . . . . . . . . . . . . . . . 3
Reliability, availability, and serviceability . . . . . . . . . . . . 5
Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Information panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 2.Arranging your workspace . . . 11
Comfort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Glare and lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Electrical outlets and cable lengths . . . . . . . . . . . . . . . . . 12
Chapter 3. Configuring your server . . . . . 13
Using the Configuration/S etup Utility program . . . . . 13
Starting the Configuration/Setup Utility program 13
Choices available from the Configuration/Setup
Utility main menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power-on password . . . . . . . . . . . . . . . . . . . . . . . . 18
Administrator password . . . . . . . . . . . . . . . . . . . . 19
Using the SCSISelect utility program. . . . . . . . . . . . . . . 20
Starting the SCSISelect utility program . . . . . . . . . . 20
Choices available from the SCSISelect menu . . . . . 21
Chapter 4.Using the ServerGuide CDs . . 23
Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Setup and configuration overview . . . . . . . . . . . . . . . . . 25
System Partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installing a NOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting up or updating multiple servers . . . . . . . . . . . . 26
Installing your NOS without ServerGuide . . . . . . . . . . 27
Additional programs included with ServerGuide. . . . 27
Error symptom s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chapter 5.Installing options . . . . . . . . . . . 29
Major components view of the xSeries 350 server . . . . 29
Component locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
System board component locations. . . . . . . . . . . . . . 31
System board LED loca tions and diagnostic LED panel
36
Memory board component locations . . . . . . . . . . . . . . . 38
Advanced System Management processor component
locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
System reliability considerations. . . . . . . . . . . . . . . . 40
Working inside the server with the power on . . . . . 40
Handling static sensitive devices. . . . . . . . . . . . . . . . 40
Removing the server top cover and bezel . . . . . . . . . . . 41
Working with adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing a hot-plug adapter . . . . . . . . . . . . . . . . . . . 43
Cabling the ServeRAID adapter . . . . . . . . . . . . . . . . 44
Installing internal drives . . . . . . . . . . . . . . . . . . . . . . . . . 46
Internal drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installing a hot-swap hard disk drive . . . . . . . . . . . . 48
Installing a 3-Pack Ultra160 Hot-Swap Expansion Kit.
49
Installing memory-modules. . . . . . . . . . . . . . . . . . . . . . . 51
Installing a microprocessor . . . . . . . . . . . . . . . . . . . . . . 55
Changing jumper positions . . . . . . . . . . . . . . . . . . . . . . . 58
Installing a hot-swap power supply. . . . . . . . . . . . . . . . 59
Replacing a hot-swap fan . . . . . . . . . . . . . . . . . . . . . . . . . 61
Completing the installation . . . . . . . . . . . . . . . . . . . . . . . 61
Installing the server top cover and bezel . . . . . . . . . 62
Updating your server configuration . . . . . . . . . . . . . 62
Connecting external options . . . . . . . . . . . . . . . . . . . . . . 63
Input/output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Parallel port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Viewing or changing the parallel-port assignments
64
Video port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Keyboard port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Auxiliary-device (pointing device) port . . . . . . . . . . 67
Ultra160 SCSI ports . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
SCSI cabling requirements . . . . . . . . . . . . . . . . . . . 68
Setting SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
SCSI connector pin-number assignments . . . . . . 68
Serial ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Vi ewi ng o r changing the serial-port assignments 69
Serial-port pin assignments. . . . . . . . . . . . . . . . . . 70
Universal Serial Bus ports. . . . . . . . . . . . . . . . . . . . . . 70
USB cables and hubs. . . . . . . . . . . . . . . . . . . . . . . . 70
USB-port pin assignments . . . . . . . . . . . . . . . . . . . 71
Ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Configuring the Ethernet controller. . . . . . . . . . . 71
Failover for redundant Ethernet . . . . . . . . . . . . . . 71
Ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Advanced System Management ports . . . . . . . . . . . 75
Cabling the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Chapter 6.Solving problems. . . . . . . . . . . 79
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . 79
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
POST beep code descriptions . . . . . . . . . . . . . . . . . . . 81
POST beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . . 84
ServerGuide error symptoms. . . . . . . . . . . . . . . . . . . 94
Event/error logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Small computer system interface messages. . . . . . . . . . 95
Diagnostic programs and error messages . . . . . . . . . . . 95
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Starting the diagnostic programs. . . . . . . . . . . . . . . . 96
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Diagnostic error message tables. . . . . . . . . . . . . . . . . 98
Recovering BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Identifying problems using status LEDs . . . . . . . . . . . 106
Power supply LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . 106
Diagnostic panel LEDs . . . . . . . . . . . . . . . . . . . . . . . 108
Light Path Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 109
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Troubleshooting the Ethernet controller. . . . . . . . . 117
Network connection problems . . . . . . . . . . . . . . 117
Ethernet controller troubleshooting chart . . . . . 118
Ethernet controller messages . . . . . . . . . . . . . . . . . . 119
Novell NetWare or IntraNetWare server ODI de vice
iv IBM® xSeries 350: User’s Ref er enc e
driver messages . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Network driver interface specification 2.01 (OS/2)
device driver messages . . . . . . . . . . . . . . . . . . . . 122
NDIS 4.0 (Windows NT) device driver messages . .
123
UNIX messages. . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Getting help, service, and information. . . . . . . . . . . . . 128
Service support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Before you call for service. . . . . . . . . . . . . . . . . . . . . 130
Getting customer support and service . . . . . . . . . . 130
Using the World Wide Web . . . . . . . . . . . . . . . . . 130
Using electronic support services. . . . . . . . . . . . 131
Getting information by fax . . . . . . . . . . . . . . . . . 131
Getting help online. . . . . . . . . . . . . . . . . . . . . . . . 131
Getting help by telephone . . . . . . . . . . . . . . . . . . 132
Getting help around the world. . . . . . . . . . . . . . 133
Purchasing additional services . . . . . . . . . . . . . . . . 133
Enhanced PC support line. . . . . . . . . . . . . . . . . . 133
900-number oper ating system and hardware
support line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Network and server support line. . . . . . . . . . . . 134
Ordering support line services . . . . . . . . . . . . . . 134
Warranty and repair services . . . . . . . . . . . . . . . 134
Ordering publications . . . . . . . . . . . . . . . . . . . . . . . . 135
Chapter 7.Rack installation instructions137
Appendix A. Warranties and notices . . 143
Warranty Statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
IBM Statement of Limited Warranty for United States,
Puerto Rico, and Canada (Part 1 - General Terms) 143
IBM Statement of Warranty Worldwide except
Canada, Puerto Rico, Turkey, United States (Part 1 –
General Terms) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Part 2 - Worldwide Country-Unique Terms. . . . . . 148
Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Edition Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Processing date data . . . . . . . . . . . . . . . . . . . . . . . . . 153
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . 154
Federal Communications Commission (FCC)
Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Industry Canada Class A emission compliance
statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Australia and New Zealand Class A statement. . . 155
United Kingdom telecommunications safety
requirement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
European Union EMC Directive conformance
statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Taiwan electrical emission statement . . . . . . . . . . . 156
Japanese Voluntary Control Council for Interference
(VCCI) statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
© Copyright IBM Corp. 2001 v
Safety
Before installing this product, read the Safety Information book .
Antes de instalar este produto, leia o Manual de Informações sobre Segurança.
Læs hæftet med sikkerhedsforskrifter, før du installerer dette produkt.
Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.
Avant de procéder à l'installation de ce produit, lisez le manuel Safe ty Information.
Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.
Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni
sulla sicurezza.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące
Bezpieczeństwa.
vi IBM® xSeries 350: User’s Reference
Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.
Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette
produktet.
Antes de instalar este produto, leia o folheto Informações sobr e Segurança.
Antes de instalar este producto, lea la Información de Segu ridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Перед установкой продукта прочтите брошюру по технике безопасности
(Safety Information).
Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti.
Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !
Safety vii
Statement 1
Danger
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
• Do not connect or disco nnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect to properly wired outlets any equipme nt that will be atta ched to this product.
• When possible, use one hand only to connect or disconnect signal ca bles.
• Never turn on any equipment when there is evidence of fire, water, or structural
damage.
• Disconnect the attached power cords, telecommunications systems, networks, and
modems before you open the device covers, unless ins tructed otherwise in the
installation and configuration procedures.
• Connect and disconnect cables as described in the following table when installing,
moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
viii IBM® xSeries 350: User’s Reference
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent
type battery recommended by the ma nufa cturer. If your system has a module con taining
a lithium battery, replace it only with the same module type ma de by the same
manufacturer. The battery contains lithium and can explode if not properly used,
handled, or disposed of.
Do not:
• Throw or immerse into water.
• Heat to more than 100 C (212 F)
• Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters)
are installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazard ous laser radiation. There are no serviceable parts inside the
device.
• Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radia tion when open. Do not sta re into the b eam, do not view dir ectly wit h
optical instruments, and avoid direct exposure to the beam.
Safety ix
Statement 4
≥18 kg (39.7 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one
power cord. To remove all electrical current from the device, ensure that all power cords
are disconnected from the power source.
1
2
3
x IBM® xSeries 350: User’s Refere n ce
© Copyright IBM Corp. 2001 1
Chapter 1. Introducing the xSeries 350 server
Your IBM
®
xSeries 350 server is a high-performance server with the capability
of a microprocessor upgrade to a symmetric multiprocessing (SMP) server. It is
ideally suited for networking environments that require superior microprocessor
performance, efficient memory management, flexibility , and lar ge amounts of reliable
data storage.
Performance, ease of use, reliability, and expansio n ca pabilities were key
considerations in the design of your server. These design features make it possible for
you to customize the system hardware to meet your needs today, while providing
flexible expansion capabilities for the future.
If you have access to the World Wide Web, you can obtain up-to-date information
about your server model and other IBM server products at
http://www.ibm.com/eserver/xseries on the World Wide Web.
Note: The illustrations in this document might differ slightly from your hardware.
2 IBM® xSeries 350: User’s Refere n ce
Features and specifications
The following table provides a summary of the fea tures and specifications for your
xSeries 350 server.
Table 1. Features and Specifications.
Microprocessor:
• Intel® Pentium® III Xeon™
• 32 KB lev e l- 1 cache
• 1 MB or 2 MB Level-2 cache
depending upon model
• 100 MHz f ront-side bus ( FSB)
• Support for up to four
microprocessors
Memory:
• Maximu m: 16 GB
• Type: ECC, SDRAM,
registered DIMMs
• Slots: 4-way interleaved, 16
slots
Drives standard:
• Diskette: 1.44 MB
• CD-ROM: 40X IDE
Expansion bays:
Hot-swap drives: Three standard
slim-high, three optional slim-high
Active PCI expansion slots:
• One 33 MHz/32-bit
• Three 66 MHz/64-bit
• Two 33 MHz/64-bit
Hot-swap power supplies:
270 W (115-230 V ac)
• Minimum: On e
• Maximu m: Three
Redundant cooling:
Six hot-swap fans
Video:
• S3 video controller
• Compatible with SVGA and
VGA
• 8 MB video memory
Size (4 U)
• Height: 178 mm (7 in.)
• Depth: 711.2 mm (28 in.)
• Width: 482.6 mm (19 in.)
• Weight: 34.9 kg (77 lb) to 50.4 kg
(111 lb) depending upon
configuration
Integrated functions:
• Advanced System Ma nag ement
Processor with Light Path
Diagnostics™
• Dual-c hannel Ultra160 SCSI
controller non-RAID (one
internal and one external
channel)
• One 10BASE- T/ 100BASE-TX
AMD Ethernet controller
• Two serial ports
• One parallel port
• Two Universal Serial Bus ports
• Keyboard port
• Mouse port
• Video port
Acoustical no ise emissions:
• Sound power, idling: 6.3 bel
maximum
• Sound pow e r, operating: 6.3 bel
maximum
• Sound pressure, operating: 47
dBa maximum
Environment:
• Air temperature:
— Server on: 10° to 35° C (50º to
95º F). Altitude: 0 to 914 m
(3000 ft)
— Server on: 10° to 32° C (50° to
89.6° F). Altitude: 914 m (3000
ft.) to 2133 m (7000 ft)
— Ser v er off: 10° to 43° C (50° to
110° F). Maximum altitude:
2133 m (7000 ft)
• Humidity:
— Server on: 8% to 80%
— Server off: 8% to 80%
Heat output:
Approximate heat output in British
thermal units (Btu) per hour
• Minimum co nfiguration: 461 Btu
(0.14 kilowatts)
• Maximu m configuration: 1796 Btu
(0.53 kilowatts)
Electrical input:
• Sine-wav e input (50-60 Hz)
required
• Input voltage low range:
— Minimu m: 90 V ac
— Ma xi mum: 137 V ac
• Input voltage high range:
— Mini mum: 180 V ac
— Ma xi mum: 265 V ac
• Input kilovolt-amperes (kVA)
approximately:
— Mini mu m: 0.08 kVA
— Ma xi mum: 0.52 kVA
Chapter 1. Introducing the xSeries 350 server 3
Notices used in this book
This book contains information notices that relate to a specific topic. The Caution and
Danger notices also appear in a multilingual safety booklet. Each notice is numbered
for easy reference to the corresponding notices in the safety book on the xSeries 350
Documentation CD. The notice definitions are as follows:
• Notes
These notices provide important tips, guidance, or advice.
• Attention
These notices indicate possible damage to programs, devices, or data. An
attention notice is p laced just before the instruction or situation in which damage
could occur.
• Caution
These notices indicate situations that can be potentially hazardous to you. A
caution notice is placed just before the description of a potentially hazardous
procedure step or situation.
• Danger
These notices indicate situations that can be potentially lethal or extremely
hazardous to you. A danger notice is placed just before the description of a
potentially lethal or extremely hazardous procedure step or situation.
What your xSeries 350 offers
The design of your server takes advantage of advancements in symmetric
multiprocessing (SMP), data storage, disk-array techn ologies, and memory
management. Your server combines:
• Impressive performance using an innovative approach to SMP
Your server supports up to four Pentium III Xeon microproces sors. Your server
comes with at least one microprocessor installed ; you ca n install additional
processors to enhance performance and provide SMP capability.
• Large data-storage and hot-swap capabilities
The xSeries 350 server supports up to three standar d and three optional 26 mm (1-
inch) slim-high 3.5-inch hot-swap hard disk drives in the hot-swap bays. This hot-
swap feature enables you to remove and replace hard disk drives without turning
off the server.
• Active PCI
™
(hot-plug) adapter capabilities
Your server has six hot-plug slots for PCI adapters. With operating system
support, you can replace failing hot-plug PCI adapters without turning off the
server. If the hot-add feature is supported by your operating system and the PCI
adapter, you can also add PCI adapters in these slots without turning off the
server.
• Redundant cooling and power capabilities
The redundant cooling and hot-swap capabilities of the fans in your server enable
continued operation if one of the fans fails. You can also replace a failing fan
without turning off the server.
The server comes with one 270-watt power supply. Install additional 270-watt
power supplies to ensure redundancy and hot-swap capability for a typical
configuration. (See “Chapter 5. Installing options,” on page 29 for instructions.)
4 IBM® xSeries 350: User’s Refere n ce
• Large system memory
The memory bus in your server supports up to 16 GB of system memory. The
memory controller provides error correcting code (ECC) support for up to 16
industry-standard, 3.3 V, 168-pin, 8-byte, PCI, PC100-322-622R registered dual inline memory modules (DIMMs). The memory controller also provides Chipkill
Memory
™
protection. Chipkill Memory protection is a technology that protects
the system from a single chip failure on a D IMM.
• Systems-management capabilities
Your server comes with an Advanced System Management processor on the
system board. This processor, in conjunction with the systems-management
software provided with your server, enables you to manage the functions of the
server locally and remotely. The Advanced System Management processor also
provides system monitoring, event recording, and dial-out alert capability.
Note: The Advanced System Management processor is sometimes referred to as
the service processor.
• Integrated network environment support
Y our server comes with an Ethernet controller on the system board. This Ethernet
controll e r has an interface for connec t i ng t o 10-Mbps or 100-Mbps networks. Th e
server automatically selects between 10BASE-T and 100BASE-TX. Th e controller
provides full-duplex (FDX) capability, which enables simultaneous trans mission
and reception of data on the Ethernet local area netw ork (LAN).
• Redundant network adapter
The addition of an optional, redundant network adapter provides a failover
capability to a redundant Ethernet connection. If a problem occurs with the
primary Ethernet connection, all Ethernet traffic associated with this primary
connection is automatically switched to the redundant network ada pter. If the
appropriate device drivers are installed, this switching occurs without data loss
and without user intervention.
• IBM ServerGuide™ CDs
The ServerGuide CDs that are included with your server provides programs to
help you set up your server and install the network operating system (NOS). The
ServerGuide program detects the installed hardware options and provides the
correct configuration programs and device drivers. In addition, the ServerGuide
CDs include a variety of application programs for your server.
Note: The latest level of basic input/output system (BIOS) for your server is also
available through the World Wide Web. See “Chapter 6. Solving
problems,” on page 79 for the appropriate World Wide Web addresses.
For more information about the ServerGuide CDs, see “Chapter 4. Using the
ServerGuide CDs,” on page 23.
Your server is designed to be cost-effective, powerful, and flexible. It uses peripheral
component interconnect (PCI) bus architecture to provide compatibility with a wide
range of existing hardware devices and software ap plications.
Your IBM server meets stringent worldwide certifications for power, electro magn etic
compatibility (EMC), and safety. See the Safety Information booklet for additional
information.
Chapter 1. Introducing the xSeries 350 server 5
Reliability, availability, and serviceability
Three of the most important features in server design are reliability, availability, and
serviceability (RAS). These factors help to ensure the integrity of the data stored on
your server, that your server is available when you want to use it, and that should a
failure occur, yo u can easily diagnose and repair the failure with minimal
inconvenience.
The following is an abbreviated list of the RAS features that yo ur server supports.
• Cooling fans with speed-sensing capability (hot-swap)
• Error correcting code (ECC) front side buses (FSBs)
• ECC L2 cache
• ECC memory
• Fast power-on self-test (POST)
• 45°C (113°F) normal operating temperature for hard disk drives
• Parity checking on the small computer system interface (SCSI) bus and PCI buses
• Power Managed - Advanced Configu ration and Power Interface (ACPI) level
• Power-on self-test (POST)
• Systems-management monitoring through Intra-Integrated Circuit (I
2
C) bus
• Ambient temperature monitoring
• Automatic error retry and recovery
• Automatic restart after a power failure
• Built-in temperature, fan, and voltages monitoring
• Chipkill Memory protection
• Fault-resistant startup
• Hot-swap drive bays
• Hot-swap hard disk drives
• Active PCI (hot-plug) adapter slots
• Hot-plug USB keyboard and mouse
• Information and diagnostic LED panels
• Menu-driven setup, system configuration, SCSISelect configuration, and
diagnostic programs
• Memory scrubbing and Predictive Failure Analysis (PFA) (ba ckground and real
time)
• Microcode and diagnostic levels available
• System-management software and LANDesk
®
enabled
• Server Management
• Network adapter failover support
• Power and temperature monitoring
• Power-supply redundancy monitoring
• Predictive Failure Analysis (PFA) alerts
• Redundant Ethernet capabilities (with optional adapter)
• Redundant hot-swap cooling
• Redundant and hot-swap power supplies
• Remote Connect
• Remote system problem-determination support
• System auto-configuring from a configuration menu
• System error logging
• Upgradable flash read-only memory (ROM) resident code
• Upgradable POST, BIOS, diagnostics, and Advanced System Management
process or microcode
• Wake on LAN™ capability
• Microsoft
®
Windows NT® failover support
• Alert on LAN™ capability
• Backup BIOS switching under the control of the service processor
• Built-in, menu-driven EEPROM-based diagnostics
• Error codes and messages
6 IBM® xSeries 350: User’s Refere n ce
• Integrated se rvice processor subsystem to provide control for remote system
management
• Light Path Diagnostics (LED panel)
• Processor serial number access
• Standa r d cables pres ent detection
• Standby voltage for systems-management features and monitoring
• System error logging (POST and Advanced System Management processor)
• Vital product data (VPD) on microprocessors, system board, power supplies, hot-
swap-drive backplane, and power backplane
• Customer support center 24 hours a day, 7 days a week
1
Controls and Indicators
The following illustration shows the controls and indicators on the server.
Hard-disk drive activity light: Each hot-swap drive has a hard-disk drive activity
light. When this green light is flashing, the drive is being accessed.
Hard-disk drive status light: Each hot-swap drive has a hard-disk drive status light.
When this amber light is on continuously, the drive has failed. If an optional IBM
ServeRAID
®
adapter is installed in the server, when the light flashes slowly (one flash
per second), the drive is being rebuilt. When the light flashes rapidly (three flashes
per second), the controller is identifying the drive.
Reset button: Press this button to reset the server and run the power-on self-test
(POST).
Power-control button: Press this button to manually turn the server on or off.
Information panel: The lights on this panel give status information for your server.
See “Information panel” on page 8 for more information.
1.Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls.
Power-control button
Reset button
Hard disk drive
activity light (green)
Hard disk drive
status light (amber)
Chapter 1. Introducing the xSeries 350 server 7
Turning on the server
Use the following procedure to start your server:
1. Turn on all extern al devices, such as the monitor.
Note: After you plug the power cords into outlets, wait 20 seconds before
pressing the power-control button. During this time, the systemmanagement processor is initializing, and the power-control button does
not respond.
2. Press the power-control button on the front of the server. The power-on light
comes on and the power-on self-test (POST) begins.
The server can be turned on in any of the following ways:
• You can press the power-control button on the front of the server to turn on the
server.
Note: If you have just plugged the power cords of your server into an electrical
outlet, you will have to wait approximately 20 seconds before pressing the
power-control button.
• If the server is turned on and a power failure occurs, the server will start
automatically when power is restored.
• The Advan ced System Management processor also can turn on the server.
Turning off the server
When you turn off the server, observe the following precaution:
Statement 5
CAUTION:
The power control button on the device and the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one
power cord. To remove all electrical current from the device, ensure that all power cords
are disconnected from the power source.
1
2
3
8 IBM® xSeries 350: User’s Refere n ce
The server can be turned off in any of the following ways:
• You can press the power-control button on the front of the server to turn off the
server.
Note: After turning off the server, wait at least five seconds before pressing the
power-control button to turn on the server again.
• You can disconnect the server power cords from the electrical outlets to shut off
power to the server.
Note: Wait about 15 seconds after disconnecting the power cords for your
system to stop running. Watch for the system-power light on the
information panel to stop blinking.
Information panel
The information panel on the front of the server contains status lights.
The following illustration shows the server information panel.
System power: When this green light is on, system power is present in the server.
When this light flashes, the server is in standby mode (the system power supply is
turned off and ac current is pres ent). When this light is off, either a power supply, ac
power, or a light has failed.
Notes:
1. If this light is off, it does not mean that there is no electrical current present in the
server. The light might be burned out. To remove all electrical current from the
server, you must unplug the server power cords from the electrical outlets.
2. The power light is l oca ted above and between the power-control button and the
reset button.
Hard disk drive activity: This green light is on when there is activity on a hard disk
drive.
Ethernet-link status: When this green light is on, there is an active connection on the
Ethernet port. The Ethernet-link status light is also located on the Ethernet (RJ-45)
connector on the rear of the server.
Ethernet speed: When this green light is on, the Ethernet speed is 100 Mbps. When
the light is off, the Ethernet speed is 10 Mbps.
Ethernet transmit/receive activ it y: When this green light is on, there is activity
between the server and the network. The Ethernet transmit/receive activity light is
also located on the Ethernet (RJ-45) connector on the rear of the server.
Information: When this amber light is on, the server power supplies are
nonredundant, or some other noncritical event has occur red. Ch eck the diagnostic
SCSI ACT LINK OK
100 MB TX/RX INFO SYS ERROR
100
MB
LINK
OK
TX
RX
System power
Hard disk
drive activity
Ethernet-link status
Information
System error
Ethernet
transmit/receive
activity
Ethernet
speed
Chapter 1. Introducing the xSeries 350 server 9
LED panel for more detailed information (see “System board LED locations and
diagnostic LED panel” on page 36).
System error: This amber light is on when a system error occurs. A light on the
diagnostic LED panel will also be on to further isolate the error. (For more
information, see “Chapter 6. Solving problems,” on page 79.)
10 IBM® xSeries 350: Use r’s Reference
© Copyright IBM Corp. 2001 11
Chapter 2. Arranging your workspace
To get the most from your server, arrange both the equipment you use and your work
area to suit your needs and the kind of work you do. Your comfort is of foremost
importance, but light sources, air circulation, and the location of electrical outlets also
can affect the way you arrange your workspace.
Comfort
Although no single working position is ideal for everyone, here are a few guidelines
to help you find a position tha t suits you best.
Sitting in the same position for a long time can cause fatigue. A good chair can make a
big difference. The backrest and seat should adjust independently and provide good
support. The seat should have a curved front to relieve pressure on the thighs. Adjust
the seat so that your thighs are parallel to the floor and your feet are either flat on the
floor or on a footrest.
When using the keyboard, keep your for earms parallel to the floor and your wrists in
a neutral, comfortable position. Try to keep a light touch on the keyboard and your
hands and fingers relaxed. You can change the angle of the keyboard for maximum
comfort by adjusting the position of the keyboard f e et.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the
monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and
position it so you can view it without having to twist your body. Also p osition oth e r
equipment you use regularly, such as the telephone or a mouse, within easy reach.
Glare and lighting
Position the monitor to minimize glare and reflections from overhe ad li ght s,
windows, and other light sources. E v en reflected lig ht f rom shin y surfaces can cause
annoying reflections on your monitor screen. Place the monitor at right angles to
windows and other light sources, when possi ble. Red uce overhead lighting, if
necessary, by turning off lights or using lower wattage bulbs. If you install the
monitor near a window, use curtains or blinds to block the sunlight. You might have
to adjust the Brightness and Contrast controls on the mon itor as the room lighting
changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter
placed over the screen might be helpful. However, these filters might affect the clarity
of the image on the screen; try them only after you have tried all other methods of
reducing glare.
Dust buildup compounds problems that are associated with glare. Remember to clean
your monitor screen periodically using a soft cloth that is moistened with a
nonabrasive liquid glass cleaner.
Air circulation
Your server and monitor produce heat. Your server has one or more fans that pull in
fresh air and force out hot air . The monitor lets hot air escape through vents. Blocking
the air vents can cause overheating, which might result in a malfunction or dama ge.
Place the server and monitor so that nothing blocks the air vents; usually, 15 cm (6
12 IBM® xSeries 350: Use r’s Reference
inches) of air space is sufficient. Also, make sure that the vented air is not blowing on
someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of power cords and cables that connect
to the monitor, printer, and other devices might determine the final placement of your
server.
When arranging your workspace:
• Avoid the use of extension cords. When possible, plug the server power cords
directly into electrical outlets.
• Keep power cords and cables neatly routed away from walkways and other areas
where they might get kicked accidentally.
For more information about power cords, refer to the power cord information in this
on-line publication.
© Copyright IBM Corp. 2001 13
Chapter 3. Configuring your server
The following configuration programs are provided with your server:
• Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) that comes with your
server . You can use this program to configure serial and parallel port assignments,
change interrupt request (IRQ) settings, change the drive startup sequence, set the
date and time, and set passwords. See “Using the Configuration/Setup Utility
program” for more information.
• SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the devices that
are attached to the integrated SCSI controller. See “Using the SCSISelect utility
program” on page 20 for more information.
• Se rv er Gu ide CDs
The ServerGuide CDs include software setup and installation tools that are
specifically designed for your IBM server. You can use these CDs during the
initial installation of your server to conf igure the server hardware and simplify
your network operating system installation. The ServerGuide CDs also contain a
collection of application programs, which you can install after your server is up
and running. See “Chapter 4. ServerGuide,” on page 23 for more detailed
information.
• ServeRAID programs
The ServeRAID programs come with the optional ServeRAID adapters and with
server models that have a ServeRAID adapter prein stalled. If your server has a
ServeRAID adapter installed, you must use the ServeRA ID Configuration
program to define and configure your disk-array subsystem before you install
your operating system.
Using the Configuration/Setup Utility program
This section provides the instructions to start the Configuration/Setup Utility
program and descriptions of the available menu choices.
Starting the Configuration/Setup Utility program
To start the Conf iguration/Setup Utility program:
1. Turn on the se rver and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
Note: If you have set both levels of passwords (user and administrator), you
must type the administrator password to access the full
Configuration/Setup me nu.
3. Follow the in structions that appear on the screen.
14 IBM® xSeries 350: Use r’s Reference
Choices available from the Configuration/Setup Utility
main menu
From the Configuration/Setup Utility main menu, you can select settings that you
want to change. The Configuration/Setup Utility main menu is similar to the
following:
Notes:
1. You can press F1 to display Help information for a selected menu item.
2. The choices on some menus might differ slightly, depending on the BIOS version
in your server.
The following choices are available from the main menu:
• System Summary
Select this choice to display configuration information. This includes the type and
speed of the microprocessors and the amount of memory that is installed.
Changes that you make to configuration settings appear on this summary screen.
You cannot edit the fields.
This choice appears on both the full and limited Configuration/Setup Utility
menus.
• System Information
Select this choice to display information about your server. Changes that you
make on other menus might appear on this summary screen. You cannot edit any
fields. The System Informat io n choice appear s o nly on the full
Configuration/Setup Utility ma in menu.
— Product Data
Select this choice to view system information, such as the machine type and
model, the server serial number, and the revision level or issue date of the
BIOS that is stored in the flash electrically erasabl e p rogramma b le ROM
(EEPROM).
<F1> Help < > < > Move
<Esc> Exit <Enter> Select
↑↓
•
•
•
•
•
•
•
•
System Summary
System Information
Devices and I/O Ports
Date and Time
System Security
Start Options
Advanced Setup
Error Logs
Save Settings
Restore Settings
Load Default Settings
Exit Setup
Configuration/Setup Utility
Chapter 3. Configuring your serv er 15
— System Card Data
Select this choice to view vital product data (VPD) for some server
components.
• Devices and I/O Ports
Select this choice to view or change the assignments for devices and input/output
ports. This choice appears only on the full Configuration/Setup Utility main
menu.
You can use this choice to enable or disable the integrated SCSI, video, and
Ethernet controllers.
— The default setting is Enable for all the controllers. If you select Disable, the
system will not configure the disabled device, and the operating system will
not detect the device. (This is equivalent to unplugging the device.)
— If the on-board SCSI controller is disabled and no other controller and mass
storage device are installed, operating system startup cannot occur.
— If the video controller is disabl ed a nd no vi deo adapter is installed, the server
will have no video capability.
Select System Service Processor Settings to view the interrupt-request setting
(IRQ) that is used by the Advanced System Management processor (service
processor). You can then use the arrow keys to select a new IRQ setting for the
Advanced System Management Processor from the list of available choices.
• Date and Time
Select this choice to set the system date and time and to change the system time
that is sent to the Advanced System Management processor (service processor)
when the server is started. This choice appears only on the full
Configuration/Setup Utility main menu.
The system time is in a 24-hour format: hour:minute:second.
You can set a time delta to be added or subtracted from the system time that is
sent to the Advanced System Management processor each time the server is
started. Use the number keys to type the hours and minutes and + or − to add or
subtract from the system time. If you want the system clock time to be the same as
the Advanced System Management processor clock time, leave the va lue set at its
default of 0.
• System Security
Select this choice to set passwords or a system owner’s name. This choice appears
only on the full Configuration/Setup Utility main menu.
You can implem ent two levels of password protection:
— Power-on Password
Select this choice to set or change a power-on password. See “Using
passwords” on page 18 for more information.
— Administrator Password
Select this choice to set or change an administrator password.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the system board.
The administrator password provides access to all choices on the
Configuration/Setup Utility main m e nu. You can set, change, or delete both
the administrator and power-on passwords, and allow a power-on password
to be changed by the user.
See“Using passwords” on page 18 for more information.
16 IBM® xSeries 350: Use r’s Reference
• Start Options
Select this choice to view or change the start options. This choice appears only on
the full Configuration/Setup Util ity main menu. Start options take effect when
you start your server.
You can select keybo ard operating characteristics, such as the keyboard speed.
You also can specify whether the keyboard number lock starts on or off. You also
can enable the server to run without a diskette drive, monitor, or keyboard.
The server uses a startup sequence to determine the device from which the
operating system loads. For example, you can define a startup sequence that
checks for a startable diskette in the diskette drive, then checks the hard disk
drive in bay 1, and then checks a network adapter.
If the Boot Fail Count choice is enabled, you can restore the BIOS system defaults
after three consecutive boot failures. If this choice is disabled, the BIOS system
defaults can be loaded only from the Configuration/Setup Utility main menu.
You can enable a virus-detection test that checks for changes in the master boot
record at startup .
• Advanced Setup
Select this choice to change values for advanced hardware features, such as cache
control, and PCI configuration. This choice appears only on the full
Configuration/Setup Utility main menu.
A warning message appears above the choices on this menu to alert you that the
system might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
— Processor Serial Number Access
Select this choice to identify if the microprocessor serial number in the
microprocessor is readable.
— System Partition Visibility
Select this choice to identify if the System Partition is visible. To make the
System Partition visible, set this value to Visible. To make the System
Partition invisible, set this value to Hidden. See “Chapter 4. Using the
ServerGuide CDs,” on page 23 for additional information on the System
Partition.
— Core Chipset Control
Select this choice to modify settings that control features of the core chip set
on the system board.
Attention: Do not make changes here unless directed to do so by an IBM
authorized service representative.
— PCI Slot/Device Information
Select this choice to view and identify system resources that are used by PCI
devices. PCI devices automatically communicate with the server
configuration information. This usually results in automatic configuration of
a PCI device.
Attention: You must use the menu selections to save custom settings for the
PCI Slot/Device Information choice. The Save Settings, Restore Settings,
and Load Default Settings choices on the main menu of the
Configuration/Setup Utility do not save the PCI Slot/Device Information
settings.
Chapter 3. Configuring your serv er 17
After making changes, select:
– Save and exit the PCI Utility to save the changes and return to the
Advanced Setup choice.
– Exi t the PCI Utility without saving changes to ignore the changes,
restore the previous settings, and return to the Advanced Setup choice.
You can use PCI Device Control to enable or disable the PCI slots from this
menu.
– The default setting is Enable f or all the PCI slots. If you select Disable,
the system will not configure the disabled device and the operating
system will not detect the device. (This is equivalent to unplugging the
device.)
— Cache Control
Select this choice to enable or disable the microprocessor cache. In addition,
you can set the microprocessor cache mode as write-back (WB) or writethrough (WT). Selecting write-back mode will provide the maximum system
performance.
— Memory Settings
Select this choice to manually disable or enable a bank of memory.
If a memory error is detected during POST or memory configuration, the
server can automatically disable the fa iling memory bank and continue
operating with reduced memory capacity. If this occurs, you must manually
enable the memory bank after the problem is corrected. Select Memory
Settings from the Advanced Setup menu, and use the arrow keys to highlight
the bank that you want to enable; then, use the arrow keys to select Enable.
— Hot Swap PCI Slot Power Control
Select this choice to manually force power on to any of the six Active PCI
(hot-plug) slots. This is used for PCI adapters that do not have the presence
detect pins that the system hot-plug controller uses to turn power on to a slot.
• Event Logs
Select this choice to view or clear error logs.
— Select POST Error Log to view the three most recent error codes and
messages that the system generated during POST.
Select Clear Error Logs from the POST Error Log me nu to clear the error log.
— Select System Event/Error Log to view the system event/error log. The
system event/error log contains all the system error and warning messages
that the system has generated. You can use the arrow keys to move between
pages in the system event/error log.
Select Clear Error Logs from the System Event/Error Log menu to clear the
error or event log.
• Save Settings
Select this choice to save your customized settings.
• Rest ore Sett ing s
Select this choice to delete your changes and restore the previous settings.
• Load De fault Setti ngs
Select this choice to cancel your changes and restore the factory settings.
• Exit Setup
If you have made any changes, the program will prompt you to save the chan ges
or exit without saving the changes.
18 IBM® xSeries 350: Use r’s Reference
Using passwords
The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can implement two levels of password
protection: power-on password and administrator password.
Power-on password
After you set a power-on password, you can enable the unattended-start mode. This
locks the keyboard and mouse, but allows the sys tem to start the operating system.
The keyboard and mouse remain locked until you type the correct password.
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your
power-on password. Keep a record of your password in a secure place. If you forget
the power-on password, you can regain access to the server through one of the
following methods:
• If an administrator password is set, type the administrator password at the
power-on prompt. Start the Configuration/Setup Utility program and change the
power-on password.
• Chan ge the position of the password override jumper as described in “Setting the
password override jumper”.
• Remove the battery and then install the battery.
Setting the password override jumper: When a power-on password is set, POST
does not complete until you type the password. If you forget the power-on password,
you can regain access to the server through either of the following methods:
• Type the administrator password at the power-on prom pt, if an administrator
password has been set. (If necessary, see “Administrator password” on page 19
for details.) Start the Configuration/Setup Utility program, and change the
power-on password.
• Change the position of the jumper on J15 to bypass the power-on password check.
You can then star t the Configuration/Setup Utility program and change the
power-on password.
Changing the position of the power-on password override jumper on J15
bypasses the power-on password check if the jumper has been moved since the
server was last powered on. You do not need to move the jumper back to the
default position after the password is overridden. The default position is a
jumper on pins 1 and 2.
Changing the position of this jumper does not affect the administrator password
check if an administrator password is set.
Note: Turn off the server, and disconnect all power cords before moving any
jumpers.
Attention: Jumpers J17 and J3 are located on the same jumper block as jumper
J15 on the system board. These jumpers are set to Disabled. Do not change the
settings on these jumpers. If you change the settings on these jumpers, the server
will fail.
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