IBM 867413x, 867431X, Eserver xSeries 330 Hardware Maintenance Manual

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Hard ware Mainte n ance Man u al

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xSeries 330 Type 8674, IntelliStation R Pro Type 6851, and Network Equipment Building System Type 8674

Hard ware Mainte n ance Man u al

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xSeries 330 Type 8674, IntelliStation R Pro Type 6851, and Network Equipment Building System Type 8674

First Edition (July 2001) The following paragraph does not apply to the United Kingdom or to any country where such provisions are

inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.

This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the products, services, and features available in your area.

Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

About this manual

This manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes, error messages, and configuration information for the

IBM° 8674, and IntelliStation R Pro Type 6851.

Important: This manual is intended for trained servicers who are familiar with

Important safety information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

xSeries 330 Type 8674/Network Equipment Buildng Systems Type

IBM PC Server products. Before servicing an IBM product, be sure to review “Safety information” on page 147.

Prenez connaissance de toutes les consignes de type Attention et

Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

Online support

Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, Device Driver files and documents.

The Web address is:

http://www.ibm.com/pc/support

iv Hardware Maintenance Manual: xSeries 330 Type 8674, IntelliStation R Pro Type 6851, and Network Equipment Building

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Contents

About this manual ..........iii

Important safety information ........iii

Online support .............iv

General checkout ..........1

General information .........3

Features and specifications..........4

What the xSeries 330 / IntelliStation R Pro offers . . 5 Reliability, availability, and serviceability features . . 5

Servercontrolsandindicators ........6

Frontview..............6

Rearview..............7

Turning on the server ..........8

Turning off the server ..........9

Stand-by mode ...........9

Diagnostics.............11

Diagnostic tools overview .........11

POST ................12

POST error messages ..........12

Event/errorlogs............12

Small computer system interface messages ....12

Identifying problems using status LEDs .....13

Light Path Diagnostics..........13

Diagnostics panel ..........14

Diagnostic programs and error messages ....15

Textmessages ............15

Starting the diagnostic programs ......16

Viewing the test log ..........16

Recovering BIOS ............18

Troubleshooting the Ethernet controller .....19

Network connection problems .......19

Ethernet controller troubleshooting chart . . . 19

Ethernet controller messages.........20

NDIS 4.0 (Windows NT) driver messages . . . 20

Power checkout .............22

Replacing the battery ...........25

Temperature checkout ...........25

Configuration ............27

Using the Configuration/Setup Utility program . . 27

Starting the Configuration/Setup Utility program 27

Choices available from the Configuration/Setup

mainmenu.............27

Usingpasswords...........31

Power-onpassword .........31

Administrator password ........32

Using the SCSISelect utility program ......33

Starting the SCSISelect utility program ....33

Choices available from the SCSISelect menu . . 34

Using the PXE boot agent utility program . . . 34

Starting the PXE Boot Agent Utility program 35

PXE Boot Agent Utility menu choices....35

Advanced System Management .......36

Updating the ASM firmware .......36

ASM Firmware Update Utility diskette menu

choices ...............37

HardwareStatusandInformation.....37

Configuration Settings .........37

Update System Management Firmware . . . 38

Exit...............38

Configuring the ASM processor ......38

Installing options ..........41

Notices and statements used in this book ....41

Major components of the xSeries 330 ......42

Major components of the R Pro computer ....43

System board..............44

System board options connectors ......44

System board LEDs...........45

Before you begin ............45

System reliability considerations ......46

Working inside a server/workstation with power

on................46

Rackinstallation.............46

Removingthecover...........48

Working with adapters in the xSeries 330 ....49

Adapter considerations .........49

Installing an adapter ..........50

Working with adapters in the R Pro ......53

Adapter considerations .........53

Removing an adapter ..........54

Installing an adapter ..........54

The IBM Remote Supervisor Adapter ......56

Installation prerequisites .........56

Installationrequirements.........57

Remote Supervisor Adapter features .....57

About your documentation ........58

System requirements .........58

Starting the IBM Documentation Browser . . 59 Using the IBM Documentation Browser . . . 59

Unpacking and verifying components ....60

Inventory checklist ..........60

Remote Supervisor Adapter components . . 62

Installing the Remote Supervisor Adapter ....62

Connecting the power-supply adapter .....65

Connecting the LAN and serial port cables ....66

CablingtheEthernetLANport.......67

Cabling the serial (COM) port .......68

Updating the Remote Supervisor Adapter firmware 68 Configuring your system to enable remote access to

the Remote Supervisor Adapter........71

Configuring the Ethernet settings ......71

Configuring the serial port ........73

Setting up point-to-point protocol ......74

Completing the installation .........76

Planning and cabling your interconnect network . . 77

Forwarding alerts ...........77

CablingfortheASMinterconnectnetwork....78

Installing the ASM Interconnect module on the

xSeries 330 .............79

ASM interconnect network configuration examples 80

Harddiskdrives ............82

Preinstallation steps ..........83

Installing or replacing a hard disk drive ....83

Memory...............84

Installing memory modules........85

Microprocessor .............87

Installing the microprocessor .......88

Removing a microprocessor ........90

Fan assembly replacement .........92

Installing the cover ............93

I/O connector locations and ports in the R Pro . . 94

Input/Output ports ..........94

Console ports............95

Device breakout cable .........95

Using the computer as a remote console . . . 96

Serial port .............96

Universal Serial Bus ports .......97

Ethernetports...........98

Advanced System Management ports . . . 101

Audio ports ............102

Videoports............102

I/O connector locations and ports on the xSeries

330.................102

Input/Output ports ..........103

Serial port ............103

Universal Serial Bus ports .......104

Ethernetports...........104

Advanced System Management ports . . . 108

Workingwithcables...........108

Cabling the RS-485 connectors .......109

Connecting servers with a C2T chain ....110

Testing the C2T chain..........111

UsingC2T.............112

Cable management ..........112

FRU information (service only) ....113

Diskette/CD-ROM drives .........113

Diskette/CD-ROM drive bracket .......114

Harddiskdrivebackplane.........115

Power supply .............115

PCI riser card .............116

System board .............116

Important Instructions for the IntelliStation R

Pro (Type 6851) ............117

Initializing the system board ......117

Symptom-to-FRU index .......119

Beepsymptoms ............119

NoBeepsymptoms...........121

Information panel system error LED......122

Diagnostic error codes ..........123

Errorsymptoms............125

POST error codes ............127

SCSI error codes ............131

Temperatureerrormessages........131

Fanerrormessages...........132

System shutdown ............132

Voltage related system shutdown ......132

Temperature related system shutdown ....133

DASD checkout ............133

Bus fault messages ...........134

Undetermined problems..........134

Parts listing, xSeries 330 ......137

System ...............138

Keyboards ..............140

Powercords.............141

IntelliStation R Pro ...........143

Keyboards ..............144

Powercords.............144

Related service information .....147

Safety information............147

General safety ............147

Electrical safety............148

Safety inspection guide .........149

Handling electrostatic discharge-sensitive

devices ..............150

Grounding requirements ........151

Safety notices (multi-lingual translations) . . . 179

Send us your comments! .........180

Problem determination tips .........181

Notices ...............181

Trademarks..............182

vi Hardware Maintenance Manual: xSeries 330 Type 8674, IntelliStation R Pro Type 6851, and Network Equipment Building

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General checkout

The server/workstation diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These programs are the primary method of testing the major components of the server/workstation: the system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), diskette drive, serial ports, and hard drives. You can also use them to test some external devices. See “Diagnostic programs and error messages” on page 15.

Also, if you cannot determine whether a problem is caused by the hardware or by the software, you can run the diagnostic programs to confirm that the hardware is working properly.

When you run the diagnostic programs, a single problem might cause several error messages. When this occurs, work to correct the cause of the first error message. After the cause of the first error message is corrected, the other error messages might not occur the next time you run the test.

A failed system might be part of a shared DASD cluster (two or more systems sharing the same external storage device(s)). Prior to running diagnostics, verify that the failing system is not part of a shared DASD cluster.

A system might be part of a cluster if:

v The customer identifies the system as part of a cluster. v One or more external storage units are attached to the system and at least one of

the attached storage units is additionally attached to another system or unidentifiable source.

v One or more systems are located near the failing system.

If the failing system is suspected to be part of a shared DASD cluster, all diagnostic tests can be run except diagnostic tests which test the storage unit (DASD residing in the storage unit) or the storage adapter attached to the storage unit.

Notes:

1. Safety information, see “Safety information” on page 147.

2. For systems that are part of a shared DASD cluster, run one test at a time in

looped mode. Do not run all tests in looped mode, as this could enable the DASD diagnostic tests.

3. If multiple error codes are displayed, diagnose the first error code displayed.

4. If the computer hangs with a POST error, go to “POST error codes” on

page 127.

5. For intermittent problems, check the error log; see “Event/error logs” on page 12.

001 IS THE SYSTEM PART OF A CLUSTER?

YES. Schedule maintenance with the customer. Shut down all

systems related to the cluster. Run storage test.

NO. Go to step 002.

002 IF THE SYSTEM IS NOT PART OF A CLUSTER:

v Power-off the computer and all external devices. v Check all cables and power cords. v Set all display controls to the middle position. v Power-on all external devices. v Power-on the computer. v If the computer hangs and no error is displayed, go to

“Undetermined problems” on page 134.

v Record any POST error messages displayed on the screen. If an

error is displayed, look up the first error in the “POST error codes” on page 127.

v Check the information LED panel System Error LED; if on, see

“Information panel system error LED” on page 121.

v Check the System Error Log. If an error was recorded by the

system, see “Symptom-to-FRU index” on page 119.

v Start the Diagnostic Programs. See “Diagnostic programs and

error messages” on page 15.

v Check for the following responses:

1. One beep.

2. Readable instructions or the Main Menu.

003 DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?

NO. Find the failure symptom in“Symptom-to-FRU index” on

page 119. YES. Run the Diagnostic Programs. If necessary, refer to “Starting

the diagnostic programs” on page 16. If you receive an error, go to “Symptom-to-FRU index” on

page 119. If the diagnostics completed successfully and you still suspect a

problem, see “Undetermined problems” on page 134.

2 Hardware Maintenance Manual: xSeries 330 Type 8674, IntelliStation R Pro Type 6851, and Network Equipment Building

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General information

The IBM®®xSeries 330/IntelliStation®R Pro server/workstation is a one U-high

rack-model server/workstation for high-volume network transaction processing. This high-performance, symmetric multiprocessing (SMP) server/workstation is ideally suited for networking environments that require superior microprocessor performance, efficient memory management, flexibility, and reliable data storage.

The xSeries 330/IntelliStation R Pro server/workstation comes with a three-year limited warranty and IBM server/workstation Start Up Support. If you have access to the World Wide Web, you can obtain up-to-date information about your xSeries 330 or IntelliStation R Pro model and other IBM server/workstation products at the following World Wide Web addresses:

http://www.ibm.com/eserver/xseries

http://www.ibm.com/

1. Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or a ″U″. A one-U-high device is 1.75 inches tall.

Features and specifications

The following table provides a summary of the features and specifications for the xSeries 330, IntelliStation R Pro, and Network Equipment Building System servers.

Table 1. Features and Specifications

Microprocessor:

v Intel

v 512 KB Level-2 cache v Supports up to two

Memory:

v Standard: 256 MB v Maximum: 4 GB v Type: 133 MHz, ECC, SDRAM,

v Slots: 4 dual inline

Drives standard:

v Diskette: 1.44 MB v CD-ROM: 24X IDE

Expansion bays:

v Two 3.5-inch slim high bays for

PCI expansion slots:

v Two 33 MHz/64-bit

Power supply:

One 200 watt (115-230 Vac)

Video:

v S3 Savage4 PRO Graphics/Video

v Compatible with SVGA v 8 MB SDRAM video memory

Heat output:

Approximate heat output in British Thermal Units (BTU) per hour

v Minimum configuration: 273 BTU

v Maximum configuration: 751 BTU

Pentium®III microprocessor with MMX technology and SIMD extensions

microprocessors

Registered DIMMs

LVD SCSI or IDE (depending on model) hard disk drives

Accelerator (integrated on system board)

(80 watts)

(220 watts)

™

Size:

v Height 43.69 mm (1.72″) v Depth: 653.29 mm (25.72″) v Width: 439.93 mm (17.32″) v Weight: approximately 12.7 kg

(28lb) when fully configured

Integrated functions:

v Advanced System Management

processor

v One Ultra160 SCSI controller v Two 10BASE-T/100BASE-TX Intel

Ethernet controllers

v Two Universal Serial Bus (USB)

ports

v Two RS-485 Advanced System

Management processor ports (one In, one Out)

v One serial port v Two Cable Chaining Technology

ports (IN, OUT)

Acoustical noise emissions:

v Sound power, idling: 6.1 bel

maximum

v Sound power, operating: 6.2 bel

maximum

Electrical input:

v Sine-wave input (50-60 Hz)

required

v Input voltage low range:

– Minimum: 100 V ac – Maximum: 127 V ac

v Input voltage high range:

– Minimum: 200 V ac – Maximum: 240 V ac

v Input kilovolt-amperes (kVA)

approximately:

– Minimum: 0.08 kVA – Maximum: 0.22 kVA

Environment (xSeries 330 and IntelliStation R Pro models):

v Air temperature:

– Server on: 10° to 35° C (50.0° to

95.0° F). Altitude: 0 to 914 m (2998.7 ft.)

– Server on: 10° to 32° C (50.0° to

89.6° F). Altitude: 914 m (2998.7 ft.) to 2133 m (6998.0 ft.)

– Server off: 10° to 43° C (50.0° to

109.4° F). Maximum altitude: 2133 m (6998.0 ft.)

v Shipping altitude: 0 to 10,668m

(35,000ft)

v Storage temperature: 1° Cto60° C

(34° to 140° F)

v Shipping temperature: -40C to 60C

(-40F to 140F)

v Humidity:

– Server on: 8% to 80%

non-condensing

– Server off: 8% to 80%

non-condensing

v Storage humidity: 5 to 80% v Shipping humidity: 5 to 100% v Operating vibration: 0.27G RMS at

5Hz to 500Hz for 30 minutes

v Storage vibration: 0.5G at 2Hz to

200Hz for 15 minutes (all faces);

1.04GRMS Random for 15 minutes (all faces)

v Operating shock: 3.5G for 3ms v Storage shock: 50Gwith a velocity

change of 3860mm/sec (all faces)

Environment (NEBS - Network Equipment Building System models):

v System on:

– Temperature: 5.0° to 40° C (41.0°

to 104.0║ F). Altitude: -60 to 1800 m (-197 to 5,905.0 ft.)

– Relative humidity: 5% to 85% – Maximum altitude: 4,000 m

(13,123.0 ft.)

v System off:

– Temperature: 5.0 to 40° C (41.0° to

104.0° F). Altitude: -60 to 1800 m (-197 to 5,905.0 ft.)

– Relative humidity: 5% to 85% – Maximum altitude: 4,000 m

(13,123.0 ft.)

4 Hardware Maintenance Manual: xSeries 330 Type 8674, IntelliStation R Pro Type 6851, and Network Equipment Building

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What the xSeries 330 / IntelliStation R Pro offers

The unique design of this server takes advantage of advancements in symmetric multiprocessing (SMP), data storage, and memory management. The server combines:

v Impressive performance using an innovative approach to SMP

The server supports up to two Pentium III microprocessors. The server comes with one microprocessor installed; you can install an additional microprocessor to enhance performance and provide SMP capability.

v Large system memory

The memory bus in the server supports up to 4 gigabytes (GB) of system memory. The memory controller provides error correcting code (ECC) support for up to four industry standard PC133, 3.3 V, 168-pin, 8-byte, registered, synchronous-dynamic-random access memory (SDRAM) dual inline memory modules (DIMMs).

v System-management capabilities

The server comes with an Advanced System Management Processor on the system board. This processor, in conjunction with the systems-management software that is provided with the server, enables you to manage the functions of the server locally and remotely. The Advanced System Management Processor also provides system monitoring, event recording, and dial-out alert capability.

Note: The Advanced System Management Processor is sometimes referred to as

the service processor.

Refer to the documentation provided with the system-management software for more information.

v Integrated network environment support

The server comes with two Ethernet controllers on the system board. Each Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps networks. The server automatically selects between 10BASE-T and 100BASE-TX. Each controller provides full-duplex (FDX) capability, which allows simultaneous transmission and reception of data on the Ethernet local area network (LAN).

v IBM ServerGuide CDs

The ServerGuide CDs that are included with the server provide programs to help you set up your server and install the network operating system (NOS). The ServerGuide program detects the hardware options that are installed, and provides the correct configuration programs and device drivers. In addition, the ServerGuide CDs include a variety of application programs for your server.

Reliability, availability, and serviceability features

Three of the most important features in server design are reliability, availability, and serviceability (RAS). These factors help to ensure the integrity of the data stored on your server; that your server is available when you want to use it; and that should a failure occur, you can easily diagnose and repair the failure with minimal inconvenience.

The following is an abbreviated list of the RAS features that your server supports. v Menu-driven setup, system configuration, RAID configuration, and diagnostic

programs

v Power-on self-test (POST) v Integrated Advanced System Management Processor

General information 5

v Predictive Failure Alerts (PFA) v Remote system problem-analysis support v Power and temperature monitoring v Hot-swap drive bays v Error codes and messages v System error logging v Upgradable BIOS, diagnostics, and Advanced System Management Processor

code

v Automatic restart after a power failure v Parity checking on the PCI buses v CRC checking on the SCSI buses v Error checking and correcting (ECC) memory v Redundant Ethernet capabilities v Light Path Diagnostics on the system board v Vital Product Data (VPD) on system board, and SCSI backplane

Server controls and indicators

This section identifies the controls and indicators on the front and the back of your server.

Front view

Power control button

Power-on light (green)

Reset button

Select button/indicator (green)

System error light (amber)

Diskette drive activity light (green)

Diskette eject button

Hard disk drive status light (amber)

light (green)

CD eject buttonCD activity

Hard disk drive activity light (green)

Power-control button: Press this button to manually turn the server on or off.

Power-on light: This green LED lights and stays on when you turn on your server

and blinks when the server is in standby mode.

Reset button: Press this button to reset the server and run the power-on self-test (POST). You might need to use a pen or the end of a straightened paper clip to press the button.

Select button/indicator: Press this button to select the server in the C2T chain. The green LED on this button lights when the monitor, keyboard, and mouse are logically connected to this server.

System-error light: This amber LED lights when a system error occurs. An LED on the Light Path Diagnostic panel on the system board will also be on to further isolate the error.

Diskette drive activity light: When this LED is on, it indicates that the diskette drive is in use.

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Diskette-eject button: Push this button to release a diskette from the drive.

Hard disk drive status light: Each of the hot-swap drives has a hard disk drive

status light. When this amber LED is on continuously, the drive has failed. This status light is active only with a ServeRAID adapter installed in the server.

Hard disk drive activity light: Each of the hot-swap drives has a Hard Disk Activity light. When this green LED is flashing, the controller is accessing the drive.

CD eject button: Push this button to release a CD from the drive.

CD drive activity light: When this light is on, it indicates that the CD-ROM drive

is in use.

Rear view

Ethernet 1 speed indicator (green)

Ethernet 1 link indicator (green)

C2T IN port

Advanced systems management RS-485

Select light (green)

Ethernet 2 speed indicator (green)

Ethernet 2 link indicator (green)

Power-on light (green)

USB 2

USB 1

System error light (amber)

Serial port

C2T OUT port

Ethernet 1 speed indicator: This green LED lights when the speed of the Ethernet LAN that is connected to Ethernet port 1 is 100 Mbps.

Ethernet 1 link indicator: This green LED lights when there is an active link connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 1.

Advanced system management: The RS-485 ports (in and out) are used for creating a system management bus between several servers.

Select light: This green LED lights when the monitor, keyboard, and mouse are logically connected to this server. This light duplicates the Select button LED on the front of the server.

Cable Chaining Technology OUT: This port is used to connect the server to a keyboard, monitor, and pointing device. It is also used to connect multiple servers together to share a single keyboard, monitor, and pointing device.

Serial port: Signal cables for modems or other serial devices connect here to the 9-pin serial port connector.

Cable Chaining Technology IN: This port is used to connect multiple servers together to share a single keyboard, monitor, and pointing device.

USB 2 Universal Serial Bus 2

General information 7

USB 1: Universal Serial Bus 1

System-error light: This amber LED lights when a system error occurs. An LED on

the Light Path Diagnostic panel on the system board may also be on to further isolate the error. This light duplicates the system error light on the front of the server.

Power-on light: This green LED lights and stays on when you turn on your server and will blink when the server is in standby mode. This light duplicates the power on light on the front of the server.

Ethernet 2 link indicator: This green LED lights when there is an active link connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 2.

Ethernet 2 speed indicator: This green LED lights when the speed of the Ethernet LAN connected to Ethernet port 2 is 100 Mbps.

Turning on the server

Turning on the server refers to the act of plugging the power cord of your server into the power source and starting the operating system.

Complete the following steps to turn on the server:

1. Plug the power cord of your server into the power source.

Note: Plugging the power cord into a power source may cause the server to

start automatically. This is an acceptable action.

2. Wait 30 seconds then press the power control button on the front of the server. v You can press the Power control button on the front of the server to start the

server.

Note: After you plug the power cord of your server into an electrical outlet,

wait approximately 30 seconds before pressing the Power control button. During this time, the system-management processor is initializing and the Power control button does not respond.

v If the server is turned on and a power failure occurs, the server will start

automatically when power is restored.

v The Advanced System Management Processor can also turn on the server.

CAUTION: The power control button on the device and the power switch on the power supply (if there is one) do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

8 Hardware Maintenance Manual: xSeries 330 Type 8674, IntelliStation R Pro Type 6851, and Network Equipment Building

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Turning off the server

Turning off the server refers to the act of disconnecting the server from the power source.

Complete the following steps to turn off the server:

1. Refer to your operating system documentation for the proper procedure to shut down the operating system.

Note: Each operating system is different. Some will allow an immediate

shut-down, while others require and orderly shut-down procedure.

2. Press the power control button on the front of the server. This will put the server in the stand-by mode.

3. Disconnect the server from the power source.

Note: After turning off the server, wait at least 5 seconds before you turn on

the server again.

Stand-by mode

Stand-by puts the server in a wait state. When in a wait state, the server is not running the operating system, and all core logic is shut down, except for the service processor.

Complete the following steps to put the server into stand-by mode:

1. Refer to your operating system documentation for the proper procedure to shut-down the operating system.

Note: Each operating system is different. Read all the documentation about

shutting down the operating system before continuing.

2. Press the power control button on the front of the server.

General information 9

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Diagnostics

This section provides basic troubleshooting information to help you resolve some common problems that might occur with the server/workstation.

Diagnostic tools overview

The following tools are available to help you identify and resolve hardware-related problems:

v POST beep codes, error messages, and error logs

The power-on self-test (POST) generates beep codes and messages to indicate successful test completion or the detection of a problem. See “POST” on page 12 for more information.

v Diagnostic programs and error messages

v Light Path Diagnostic

The Light Path Diagnostic is used to quickly identify system errors.

POST

When you turn on the server/workstation, it performs a series of tests to check the operation of server/workstation components and some of the options installed in the server/workstation. This series of tests is called the power-on self-test or POST.

If POST finishes without detecting any problems, a single beep sounds and the first screen of your operating system or application program appears.

If POST detects a problem, more than one beep sounds and an error message appears on your screen. See “POST error messages” for more information.

™

Notes

1. If you have a power-on password set, you must type the password and press

2. A single problem might cause several error messages. When this occurs, work

Enter, when prompted, before POST will continue.

to correct the cause of the first error message. After you correct the cause of the first error message, the other error messages usually will not occur the next time you run the test.

POST error messages

The table “POST error codes” on page 127 provides information about the POST error messages that can appear during startup.

Event/error logs

The POST error log contains the three most recent error codes and messages that the system generated during POST. The System Event/Error log contains all messages issued during POST and all system status messages from the Advanced System Management Processor.

To view the contents of this error log, start the Configuration/Setup Utility program; then, select Event/Error Logs from the main menu.

Small computer system interface messages

The following table lists actions to take if you receive a SCSI error message.

Note: If the server/workstation does not have a hard disk drive, ignore any

message that indicates that the drive is not installed.

You will get these messages only when running the SCSISelect Utility. See “SCSI error codes” on page 131.

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Table 2. SCSI messages

SCSI Messages Description

All One or more of the following might be causing the problem.

v A failing SCSI device (adapter, drive, controller) v An improper SCSI configuration v Duplicate SCSI IDs in the same SCSI chain v An improperly installed SCSI terminator v A defective SCSI terminator v An improperly installed cable v A defective cable

Action: Verify that:

v The external SCSI devices are turned on. External SCSI devices must

be turned on before the server/workstation.

v The cables for all external SCSI devices are connected correctly. v The last device in each SCSI chain is terminated properly. v The SCSI devices are configured correctly.

If the above items are correct, run the diagnostic programs to obtain additional information about the failing device. If the error remains or recurs, call for service.

Identifying problems using status LEDs

If the System Error light in the operator information panel on the front of the server/workstation is on, one or more LEDs inside the server/workstation may be on. Use the light path diagnostics to identify the type of error that occurred.

For LED locations see “System board LEDs” on page 45.

Light Path Diagnostics

You can use the Light Path Diagnostics built into your server/workstation to quickly identify the type of system error that occurred. The Light Path Diagnostics panel is located on the system board just behind PCI adapter slot 1. When you press on the Light Path Diagnostics button the LED on the top right corner of the panel will illuminate. This shows that the diagnostic circuitry is working correctly.

Your server/workstation is designed so that any LEDs that are illuminated can be re-illuminated without AC power after you remove the cover. This feature helps you isolate the problem if an error causes the server/workstation to shut down. See Table 3 on page 14.

Important: You have up to 12 hours to use the Light Path Diagnostic LED’s after AC power has been removed from the server/workstation. After 12 hours you must power the server/workstation up again to be able to use the Light Path Diagnostic LEDs to help locate system errors.

To view the LEDs on the system board:

1. Turn off the server/workstation and any peripheral devices.

2. Remove the cables.

3. Remove the server/workstation from the rack and place it on a flat,

non-conductive surface.

Diagnostics 13

4. Remove the server/workstation cover (see “Removing the cover” on page 48).

Note: Refer to “Working inside a server/workstation with power on” on

page 46 for instructions and precautions for working in the server/workstation with the power on.

5. Press and hold the Light Path Diagnostics (blue) button on the diagnostics panel. The LEDs will illuminate while the switch is pressed.

Note: You can illuminate the LEDs for a maximum of two minutes. After that

time, the circuit that powers the LEDs is exhausted.

Diagnostics panel

The following illustration shows the LEDs on the diagnostics panel on the system board. See Table 3 for information on identifying problems using these LEDs.

Light Path

TEMP

FAN

Table 3. Light Path Diagnostics

LED Description

PS Power supply error MEM Memory error occurred TEMP System temperature exceeded maximum rating CPU Microprocessor error FAN Fan failed or operating slowly VRM Voltage regulator module error

™

SP PCI Error occurred on an adapter in PCI slot 1 or 2, or one of the PCI service

MEM

CPU

VRM

PCI

Error occurred on service processor

devices integrated on the system board.

See “Information panel system error LED” on page 121 for appropriate action.

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Diagnostic programs and error messages

Sometimes the first error to occur causes additional errors. In this case, the server/workstation displays more than one error message. Always follow the suggested action instructions for the first error message that appears.

The following sections contain the error codes that might appear in the detailed test log and summary log when running the diagnostic programs.

The error code format is as follows:

fff-ttt-iii-date-cc-text message

where: fff is the three-digit function code that indicates the function being

tested when the error occurred. For example, function code 089 is for the microprocessor.

ttt is the three-digit failure code that indicates the exact test failure

that was encountered.

iii is the three-digit device ID. date is the date that the diagnostic test was run and the error recorded. cc is the check digit that is used to verify the validity of the

text message is the diagnostic message that indicates the reason for the problem.

Text messages

The diagnostic text message format is as follows:

Function Name: Result (test specific string)

where:

Function Name

is the name of the function being tested when the error occurred. This corresponds to the function code (fff) given in the previous list.

Result can be one of the following:

Passed

Failed This result occurs when the diagnostic test discovers an error. User Aborted

information.

This result occurs when the diagnostic test completes without any errors.

This result occurs when you stop the diagnostic test before it is complete.

Not Applicable

This result occurs when you specify a diagnostic test for a device that is not present.

Diagnostics 15

Aborted

This result occurs when the test could not proceed because of the system configuration.

Warning

This result occurs when a possible problem is reported during the diagnostic test, such as when a device that is to be tested is not installed.

Test Specific String

This is additional information that you can use to analyze the problem.

Starting the diagnostic programs

You can press F1 while running the diagnostic programs to obtain Help information. You also can press F1 from within a help screen to obtain online documentation from which you can select different categories. To exit Help and return to where you left off, press ISC.

To start the diagnostic programs:

1. Turn on the server/workstation and watch the screen.

2. When the message F2 for Diagnostics appears, press F2.

3. Type in the appropriate password; then, press Enter.

4. Select either Extended or Basic from the top of the screen.

5. When the Diagnostic Programs screen appears, select the test you want to run

from the list that appears; then, follow the instructions on the screen.

Notes:

a. If the server/workstation stops during testing and you cannot continue,

restart the server/workstation and try running the diagnostic programs again.

b. The keyboard and mouse (pointing device) tests assume that a keyboard

and mouse are attached to the server/workstation.

c. If you run the diagnostic programs with no mouse attached to the

server/workstation, you will not be able to navigate between test categories using the Next Cat and Prev Cat buttons. All other functions provided by mouse-selectable buttons are also available using the function keys.

d. You can test the USB keyboard by using the regular keyboard test. The

regular mouse test can test a USB mouse. Also, you can run the USB Interface test only if there are no USB devices attached.

e. You can view server/workstation configuration information (such as system

configuration, memory contents, interrupt request (IRQ) use, direct memory access (DMA) use, device drivers, and so on) by selecting Hardware Info from the top of the screen.

When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen.

If the hardware checks out OK but the problem persists during normal server/workstation operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package.

Viewing the test log

The test log will not contain any information until after the diagnostic program has run.

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Note: If you already are running the diagnostic programs, begin with step 3.

To view the test log:

1. Turn on the server/workstation and watch the screen. If the server/workstation is on, shut down your operating system and restart

the server/workstation:

2. When the message F2 for Diagnostics appears, press F2. If a power-on password is set, the server/workstation prompts you for it. Type

in the appropriate password; then, press Enter.

3. When the Diagnostic Programs screen appears, select Utility from the top of the screen.

4. Select View Test Log from the list that appears; then, follow the instructions on the screen.

The system maintains the test-log data while the server/workstation is powered on. When you turn off the power to the server/workstation, the test log is cleared.

Diagnostics 17

Recovering BIOS

If the BIOS has become corrupted, such as from a power failure during a flash update, you can recover the BIOS using the BIOS code page jumper and a BIOS flash diskette.

Note: You can obtain a BIOS flash diskette from one of the following sources:

To recover the BIOS:

™

v Use the ServerGuide

program to make a BIOS flash diskette.

v Download a BIOS flash diskette from the World Wide Web. Go to http:

//www.pc.ibm.com/support/, select IBM Server Support, and make the selections for your server/workstation.

v Contact your IBM service representative.

1. Turn off the server/workstation and peripheral devices and disconnect all external cables and power cords; then, remove the cover.

2. Locate the BIOS code page jumper (J19) on the system board.

BIOS code page jumper (J19)

1 2 3

3. Place a jumper on pins 1 and 2 to enable BIOS back page.

4. Reconnect all external cables and power cords and turn on the peripheral

devices.

5. Insert the BIOS Flash Diskette in the diskette drive.

6. Restart the server/workstation. The system begins the power-on self-test

(POST) and BIOS flash.

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7. Select 1 - Update POST/BIOS from the menu that contains various flash

(update) options.

8. When prompted as to whether you want to save the current code to a

diskette, select N.

9. When prompted to choose a language, select a language (from 0 to 7) and

press Enter to accept your choice.

10. Do not reboot your system at this time.

11. Remove the BIOS Flash Diskette from the diskette drive.

12. Turn the server/workstation off.

13. Move the jumper on J19 to pins 2 and 3 to return to normal startup mode.

14. Restart the server/workstation. The system should start up normally.

Troubleshooting the Ethernet controller

This section provides troubleshooting information for problems that might occur with the 10/100 Mbps Ethernet controller:

Network connection problems

If the Ethernet controller cannot connect to the network, check the following: v Make sure that the cable is installed correctly.

The network cable must be securely attached at all connections. If the cable is attached but the problem persists, try a different cable.

If you set the Ethernet controller to operate at 100 Mbps, you must use Category 5 cabling.

If you directly connect two workstations (without a hub), or if you are not using a hub with X ports, use a crossover cable.

Note: To determine whether a hub has an X port, check the port label. If the

label contains an X, the hub has an X port.

v Determine if the hub supports auto-negotiation. If not, try configuring the

integrated Ethernet controller manually to match the speed and duplex mode of the hub.

v Make sure that you are using the correct device drivers, supplied with the

server/workstation.

v Check for operating system-specific causes for the problem. v Make sure that the device drivers on the client and server/workstation are using

the same protocol.

v Test the Ethernet controller:

How you test the Ethernet controller depends on which operating system you are using (see the Ethernet controller device driver README file).

Ethernet controller troubleshooting chart

You can use the following troubleshooting chart to find solutions to 10/100 Mbps Ethernet controller problems that have definite symptoms.

Diagnostics 19

Table 4. Ethernet troubleshooting chart

Ethernet controller problem Suggested Action

The server/workstation stops running when loading device drivers.

Data is incorrect or sporadic. Check the following:

The Ethernet controller stopped working when another adapter was added to the server/workstation.

The Ethernet controller stopped working without apparent cause.

The PCI BIOS interrupt settings are incorrect.

Check the following: v Determine if the interrupt (IRQ) setting assigned to the Ethernet controller is also

assigned to another device in the Configuration/Setup Utility program. Although interrupt sharing is allowed for PCI devices, some devices do not

function well when they share an interrupt with a dissimilar PCI device. Try changing the IRQ assigned to the Ethernet controller or the other device. For example, for NetWare Versions 3 and 4 it is recommended that disk controllers not share interrupts with LAN controllers.

v Make sure that you are using the most recent device driver available from the

Wo rl d W id e We b.

v Run the network diagnostic program.

v Make sure that you are using Category 5 cabling when operating the

server/workstation at 100 Mbps.

v Make sure that the cables do not run close to noise-inducing sources like

fluorescent lights.

Check the following:

v Make sure that the cable is connected to the Ethernet controller. v Make sure that your PCI system BIOS is current. v Reseat the adapter. v Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also

assigned to another device in the Configuration/Setup Utility program. Although interrupt sharing is allowed for PCI devices, some devices do not

function well when they share an interrupt with a dissimilar PCI device. Try changing the IRQ assigned to the Ethernet adapter or the other device.

Check the following:

v Run diagnostics for the Ethernet controller. v Try a different connector on the hub. v Reinstall the device drivers. Refer to your operating-system documentation and to

the ServerGuide information.

Ethernet controller messages

The integrated Ethernet controller might display messages from the following device drivers: v NDIS Adapter for level 4.0 (Windows

NDIS 4.0 (Windows NT) driver messages

This section contains the error messages for the NDIS 4.0 drivers. The explanation and recommended action are included with each message.

Table 5. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet controller

Error code (hex) Description

0x00 Explanation: The driver could not register the specified interrupt. Action: Using the

Configuration/Setup utility, make sure that a PCI interrupt is assigned to your Ethernet card, and that Ethernet is enabled.

0x01 Explanation: One of the PCI cards did not get the required resources. Action: Using the

Configuration/Setup utility, make sure that a PCI interrupt is assigned to your Ethernet card, and that Ethernet is enabled.

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®NT®

)

Table 5. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet controller (continued)

Error code (hex) Description

0x02 Explanation: Bad node address (multicast address). Action: Make sure the locally administered

address is valid, if one is specified. The address can not be a multicast address.

0x03 Explanation: Failed self-test. Action: Make sure a cable is attached to the Ethernet connector. If

the problem persists, call for service.

0x0D Explanation: Could not allocate enough memory for transmit queues. Action:

1. From the Windows NT desktop, select Start -> Control Panel -> Networks -> Adapters.

2. Select your IBM Ethernet adapter from the list.

3. Select Properties -> Advanced.

4. Lower the resource values that apply to the transmit queue.

0x0E Explanation: Could not allocate enough memory for receive queue. Action:

1. From the Windows NT desktop, select Start -> Control Panel -> Networks -> Adapters.

2. Select your IBM Ethernet adapter from the list.

3. Select Properties -> Advanced.

4. Lower the resource values that apply to the receive queue.

0x0F Explanation: Could not allocate enough memory for other structures. Action:

1. From the Windows NT desktop, select Start -> Control Panel -> Networks -> Adapters.

2. Select your IBM Ethernet adapter from the list.

3. Select Properties -> Advanced.

4. Lower the value for the resource named in the message.

0x10 Explanation: Did not find any Ethernet controllers. Action: Using the Configuration/Setup

utility, make sure that Ethernet is enabled.

0x11 Explanation: Multiple Ethernet controllers found, but none matched the required ID. Action:

Using the Configuration/Setup utility, make sure that Ethernet is enabled.

0x13 Explanation: Did not find any Ethernet controllers that matched the required subven/subdev.

Action: Using the Configuration/Setup utility, make sure that Ethernet is enabled.

0x16 Explanation: Single adapter found but multiple instances tried to load. Action: Using the

Configuration/Setup utility, make sure that Ethernet is enabled, and that the slot containing the IBM Netfinity 10/100 Ethernet Adapter or the IBM 10/100 Etherjet PCI adapter is enabled.

0x17 Explanation: Slot parameter not specified in the registry. Action: Remove the adapter driver and

reinstall it. If the problem persists, call for service.

All other

Action: Call for service.

4-character hexadecimal codes

Ethernet teaming messages:

Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller

Event ID Type Description 01 Error Explanation: Team Name and physical adapter name are the same. This

02 Error Explanation: Unable to allocate required resources. Action: Free some

03 Error Explanation: Unable to read required registry parameters. Action:

is an invalid configuration. Action: Reconfigure the adapter team by double-clicking the PROSet icon in the control panel.

memory resources and restart.

Reconfigure the adapter team by double-clicking the PROSet icon in the control panel.

Diagnostics 21

Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller (continued)

Event ID Type Description 04 Error Explanation: Unable to bind to physical adapter. Action: Reconfigure the

adapter team by double-clicking the PROSet icon in the control panel.

05 Error Explanation: Unable to initialize an adapter team. Action: Reconfigure

the adapter team by double-clicking the PROSet icon in the control panel.

06 Informational Explanation: Te a m nn. Primary adapter is initialized. Action: None. 07 Informational Explanation: Te a m nn. Secondary adapter is initialized. Action: None. 08 Informational Explanation: Te a m nn. Virtual adapter or Team is initialized. Action:

None.

09 Informational Explanation: Te a m nn. Primary adapter is switching over. Action: None. 10 Warning Explanation: Te a m nn. Adapter link down. Action: Make sure the

adapter is functioning properly.

11 Informational Explanation: Te a m nn. Secondary adapter took over. Action: None. 12 Warning Explanation: Te a m nn. Secondary adapter is deactivated from the Team.

Action: Make sure the secondary adapter is functioning properly and

that the adapter cable is securely connected to the LAN.

13 Informational Explanation: Te a m nn. Secondary adapter has rejoined the Team. Action:

None.

14 Informational Explanation: Te a m nn. Secondary adapter link is up. Action: None. 15 Error Explanation: Te am nn. The last adapter has lost its link. Network

connection has been lost. Action: Shut down the server/workstation and replace the adapters; then, restart the server/workstation to reestablish the connection.

16 Informational Explanation: Te a m nn. An adapter has re-established the link. Network

connection has been restored. Action: None.

17 Informational Explanation: Te a m nn. Preferred primary adapter has been detected.

Action: None.

18 Informational Explanation: Te a m nn. Preferred secondary adapter has been detected.

Action: None.

19 Informational Explanation: Te a m nn. Preferred primary adapter took over. Action:

None.

20 Informational Explanation: Te a m nn. Preferred secondary adapter took over. Action:

None.

21 Warning Explanation: Te a m nn. Primary adapter does not sense any Probes.

Possible reason: partitioned Team. Action: Make sure the cables of the adapter team are connected to the same LAN segment. Reconfigure the team if necessary.

Power checkout

Power problems can be difficult to troubleshoot. For instance, a short circuit can exist anywhere on any of the power distribution busses. Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition.

A general procedure for troubleshooting power problems is as follows:

1. Power off the system and disconnect the AC cord(s). Disconnect all external cables and remove server/workstation from the rack.

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Note: To determine if the power switch assembly needs to be replaced turn on

microswitch 1 on switch block 1 (power-on override) and reconnect the AC cord. If the system powers on within 40 seconds then replace the switch assembly.

2. Check for loose cables in the power subsystem. Also check for short circuits, for instance if there is a loose screw causing a short circuit on a circuit board.

3. Remove adapters and disconnect the cables and power connectors to all internal and external devices until system is at minimum configuration required for power-on.

Note: Minimum configuration requirements are:

a. 1 Power supply b. System board c. 1 Microprocessor d. 1 Terminator card e. Memory module (with a minimum of 128 MB DIMM)

4. Reconnect the AC cord and power on the system. If the system powers up

successfully, replace adapters and devices one at a time until the problem is isolated. If system does not power up from minimal configuration, replace FRUs of minimal configuration one at a time until the problem is isolated.

To use this method it is important to know the minimum configuration required for a system to power-up.

Replacing the battery

When replacing the battery you must replace it with a lithium battery of the same type, from the same manufacturer. To avoid possible danger read and follow the safety statement below.

To order replacement batteries, call 1-800-772-2227 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative.

Note: After you replace the battery, you must reconfigure your server/workstation

and reset the system date and time.

Diagnostics 23

CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

To replace the battery:

1. Read “Before you begin” on page 45, and follow any special handling and installation instructions supplied with the replacement battery.

2. Turn off the server/workstation and peripheral devices and disconnect all external cables and power cords.

3. Remove the server/workstation from the rack (see “Rack installation” on page 46).

4. Remove the cover (see “Removing the cover” on page 48).

5. Remove the battery: a. Use one finger to lift the battery clip over the battery. b. Use one finger to slightly slide the battery out from its socket. The spring

mechanism will push the battery out toward you as you slide it from the socket.

c. Use your thumb and index finger to pull the battery from under the battery

clip.

d. Ensure that the battery clip is touching the base of the battery socket by

pressing gently on the clip.

6. Insert the new battery: a. Tilt the battery so that you can insert it into the socket, under the battery

clip.

b. As you slide it under the battery clip, press the battery down into the

socket.

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7. Reinstall the server/workstation cover and connect the cables.

8. Turn on the server/workstation.

9. Start the Configuration/Setup Utility program and set configuration

parameters.

v Set the system date and time. v Set the power-on password. v Reconfigure the server/workstation.

Temperature checkout

Proper cooling of the system is important for proper operation and system reliability. For a typical xSeries server/workstation, you should make sure:

v Each of the drive bays has either a drive or a filler panel installed v The top cover is in place during normal operation v There is at least 50 mm (2 inches) of ventilated space at the sides of the

server/workstation and 100 mm (4 inches) at the rear of the server/workstation

v The top cover is removed for no longer than 30 minutes while the

server/workstation is operating

v A removed hot-swap drive is replaced within two minutes of removal v Cables for optional adapters are routed according to the instructions provided

with the adapters (ensure that cables are not restricting air flow)

v The fans are operating correctly and the air flow is good v A failed fan is replaced within 48 hours

In addition, ensure that the environmental specifications for the system are met. See “Features and specifications” on page 4.

Note: The server/workstation is not designed to operate in an enclosed

environment. The xSeries 330 should not reside behind a glass door in its rack enclosure.

For more information on specific temperature error messages, see “Temperature error messages” on page 131.

Diagnostics 25

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Configuration

The following configuration programs are provided with the server/workstation:

v Configuration/Setup Utility

This program is part of the basic input/output system (BIOS) that comes with the server/workstation. You can use this program to configure serial and parallel port assignments, change interrupt request (IRQ) settings, change the drive startup sequence, set the date and time, and set passwords. See “Using the Configuration/Setup Utility program” for more information.

v SCSISelect Utility

With the built-in SCSISelect Utility program, you can configure the devices that are attached to the integrated SCSI controller. Use this program to change default values, resolve configuration conflicts, and perform a low-level format on a SCSI hard disk drive. See “Using the SCSISelect utility program” on page 33 for more information.

v PXE Boot Agent Utility

The Preboot eXecution Environment (PXE) Boot Agent Utility program is part of the basic input/output system (BIOS) code that comes with your server/workstation. You can use this program to change network boot protocols and boot order, to select OS wake up support, and to set menu wait times.

v ServeRAID programs

If there is a ServeRAID adapter installed in the server/workstation, you must use the ServeRAID configuration program to define and configure your disk-array subsystem before you install your operating system.

v Advanced System Management Utility

An additional diskette is required to set up some of the features of the service processor. The diskette ″Advanced System Management Processor Firmware Update Diskette″ can be obtained from the web site at http://www.ibm.com/pc/support.

Using the Configuration/Setup Utility program

This section provides the instructions needed to start the Configuration/Setup Utility program and descriptions of the menu choices available.

Starting the Configuration/Setup Utility program

To start the Configuration/Setup Utility program:

1. Turn on the server/workstation and watch the monitor screen.

2. When the message Press F1 for Configuration/Setup appears, press F1.

Note: If you have set both levels of passwords (user and administrator), you

3. Follow the instructions that appear on the screen.

Choices available from the Configuration/Setup main menu

From the Configuration/Setup Utility main menu, you can select settings that you want to change. The Configuration/Setup Utility main menu is similar to the

must enter the administrator password to access the full Configuration/Setup menu.

following:

IBM - © IBM Corporation 2000

Configuration/Setup Utility

•

System Summary

•

System Information

•

Devices and I/O Ports

•

Date and Time

•

System Security

•

Start Options

•

Advanced Setup

•

Error Logs

Save Settings Restore Settings Load Default Settings

Exit Setup

<F1> Help < > < > Move <Esc> Exit <Enter> Select

↑↓

Notes:

1. You can press F1 to display Help information for a selected menu item.

2. The choices on some menus might differ slightly, depending on the BIOS

version in the server/workstation.

Descriptions of the choices available from the main menu are as follows:

v System Summary

Select this choice to display configuration information. This includes the type and speed of the microprocessors and the amount of memory installed.

Changes that you make to configuration settings appear on this summary screen. You cannot edit the fields.

This choice appears on both the full and limited Configuration/Setup Utility menus.

v System Information

Select this choice to display information about the server/workstation. Changes that you make on other menus might appear on this summary screen. You cannot edit any fields. The System Information choice appears only on the full Configuration/Setup Utility main menu.

– Product Data

Select this choice to view system information, such as the machine type and model, the server/workstation serial number, and the revision level or issue date of the BIOS stored in the flash electronically erasable programmable ROM (EEPROM).

– System Card Data

Select this choice to view vital product data (VPD) for some server/workstation components.

v Devices and I/O Ports

Select this choice to view or change the assignments for devices and input/output ports. This choice appears only on the full Configuration/Setup Utility main menu.

This choice also allows you to enable or disable the integrated SCSI, and Ethernet controllers.

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– The default setting is Enable for all the controllers. If you select Disable, the

system will not configure the disabled device and the operating system will not see the device. (This is equivalent to unplugging the device.)

– If the on-board SCSI controller is disabled and no other storage device is

installed, operating system startup cannot occur.

Select System Service Processor Settings to view the interrupt-request setting (IRQ) used by the Advanced System Management Processor (system service processor). You can then use the arrow keys to select a new IRQ setting for the Advanced System Management Processor from the list of available choices.

v Date and Time

Select this choice to set the system date and time and to change the system time sent to the Advanced System Management Processor (service processor) when the server/workstation is started. This choice appears only on the full Configuration/Setup Utility main menu.

The system time is in a 24-hour format: hour:minute:second. You can set a time delta to be added or subtracted from the system time that is

sent to the service processor (Advanced System Management Processor) each time the server/workstation is started. Use the number keys to enter the hours and minutes and + or − to add or subtract from the system time. If you want the system clock time to be the same as the Advanced System Management Processor clock time, leave the value set at its default of 0.

v System Security

Select this choice to set passwords or a system owner’s name. This choice appears only on the full Configuration/Setup Utility main menu.

You can implement two levels of password protection: – Power-on Password

Select this choice to set or change a power-on password. See “Using passwords” on page 31 for more information.

– Administrator Password

Select this choice to set or change an administrator password. Attention: If an administrator password is set and then forgotten, it cannot be

overridden or removed. You must replace the system board. The administrator password provides access to all choices on the

Configuration/Setup Utility main menu. You can set, change, or delete both the administrator and power-on passwords, and allow a power-on password to be changed by the user.

See“Using passwords” on page 31 for more information.

v Start Options

Select this choice to view or change the start options. This choice appears only on the full Configuration/Setup Utility main menu. Start options take effect when you start the server/workstation.

You can select keyboard operating characteristics, such as the keyboard speed. You also can specify whether the keyboard number lock starts on or off. You also can enable the server/workstation to run without a diskette drive, monitor, or keyboard.

The server/workstation uses a startup sequence to determine the device from which the operating system loads. For example, you can define a startup sequence that checks for a startable diskette in the diskette drive, then checks the hard disk drive in bay 1, and then checks a network adapter.

Configuration 29

If the Boot Fail Count choice is enabled, you must restart the system three times to restore the system BIOS default settings. If this choice is disabled, the system BIOS defaults can only be restored from the Configuration/Setup Utility main menu.

You can enable a virus-detection test that checks for changes in the master boot record at startup.

v Advanced Setup

Select this choice to change values for advanced hardware features, such as cache control, and PCI configuration. This choice appears only on the full Configuration/Setup Utility main menu.

A warning message appears above the choices on this menu to alert you that the system might malfunction if these options are configured incorrectly. Follow the instructions on the screen carefully.

– Processor Serial Number Access

Select this choice to identify if the microprocessor serial number in the microprocessor is readable.

– System Partition Visibility

Select this choice to identify if the System Partition is visible. To make the System Partition visible, set this value to Visible. To make the System Partition invisible, set this value to Hidden.

– Core Chipset Control

Select this choice to modify settings that control features of the core chip set on the system board.

Attention: Do not make changes here unless directed to do so by an IBM authorized service representative.

– Cache Control

Select this choice to enable or disable the microprocessor cache. In addition, you can set the microprocessor cache mode to write-back (WB) or write-through (WT). Selecting write-back mode will provide the maximum system performance.

– PCI Slot/Device Information

Select this choice to view and identify system resources used by PCI devices. PCI devices automatically communicate with the server/workstation configuration information. This usually results in automatic configuration of a PCI device.

Attention: You must use the menu selections to save custom settings for the PCI Slot/Device Information choice. The save, restore and load default settings choices on the main menu of the Configuration/Setup Utility do not save the PCI Slot/Device Information settings.

PCI Device Control allows you to enable or disable the PCI slots from this menu.

- The default setting is Enable for all the PCI slots. If you select Disable, the system will not configure the disabled device and the operating system will not see the device. (This is equivalent to unplugging the device.)

– Memory Settings

Select this choice to manually disable or enable a bank of memory. If a memory error is detected during POST or memory configuration, the

server/workstation will automatically disable the failing memory bank and continue operating with reduced memory capacity. If this occurs, you must manually enable the memory bank after the problem is corrected. Select

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Memory Settings from the Advanced Setup menu, use the arrow keys to highlight the bank that you want to enable; then, use the arrow keys to select Enable.

v Error Logs

Select this choice to view or clear error logs. – Select POST Error Log to view the three most recent error codes and

messages that the system generated during POST. Select Clear error logs from the POST Error Log menu to clear the error log.

– Select System Event/Error Log to view the system event/error log. The

system event/error log contains all the system error and warning messages that the system has generated. You can use the arrow keys to move between pages in the system event/error log.

Select Clear error logs from the System Event/Error Log menu to clear the error or event log.

v Save Settings

Select this choice to save your customized settings.

v Restore Settings

Select this choice to delete your changes and restore the previous settings.

v Load Default Settings

Select this choice to cancel your changes and restore the factory settings.

v Exit Setup

If you have made any changes, the program will prompt you to save the changes or exit without saving the changes.

Using passwords

The System Security choice appears only on the full Configuration/Setup Utility menu. After you select this choice, you can implement two levels of password protection: power-on password and administrator password.

Power-on password

After you set a power-on password, you can enable the unattended-start mode. This locks the keyboard and mouse, but allows the system to start the operating system. The keyboard and mouse remain locked until you enter the correct password.

You can use any combination of up to seven characters (A–Z, a–z, 0–9 and blanks) for your power-on password. Keep a record of your password in a secure place. If you forget the power-on password, you can regain access to the server/workstation through one of the following methods:

v If an administrator password is set, enter the administrator password at the

power-on prompt. Start the Configuration/Setup Utility program and change the power-on password.

v Change the position of the password override jumper as described in “Setting

the password override switch”.

v Remove the battery and then install the battery.

Setting the password override switch: The following illustration shows the location of the password override switch, switch 4 of switch block 1, on the system board.

Configuration 31

Note: The illustrations in this document might differ slightly from your hardware.

Switch block (SW1)

OFF

1 2 3 4

To set the password override switch:

1. Review the information in “Before you begin” on page 45.

2. Turn off the server/workstation and peripheral devices and disconnect all

external cables and power cords; then, remove the cover. See “Removing the cover” on page 48.

3. Toggle switch 4 on switch block 1 on the system board. This clears the power-on password for one boot cycle.

Note: This means that you can now start or power-up the server/workstation

one time without having to use the power-on password. But if you do not use the Configuration/Setup Utility program to change or delete the password, the next time you start the server/workstation the original power-on password will be reinstated.

4. Connect the server/workstation to a power source, keyboard, monitor, and mouse.

5. Power-up the server/workstation.

Note: You can now start the Configuration/Setup Utility program and either

delete the old or set a new power-on password.

Administrator password

Select this choice to set an administrator password. The administrator password provides access to all choices on the Configuration/Setup Utility main menu. You can set, change, or delete both the administrator and power-on passwords, and allow a power-on password to be changed by the user.

Attention: If an administrator password is set and then forgotten, it cannot be overridden or removed. You must replace the system board.

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The following table provides a summary of the password features.

Table 7. Power-on and administrator password features

Type of password Results

Power-on password v Enter the password to complete the system startup.

v A limited set of choices is available on the

Configuration/Setup Utility main menu.

Administrator password v No password is required to start the system.

v Enter the password to access the Configuration/Setup Utility

program.

v All choices are available on the Configuration/Setup Utility

main menu.

Administrator and power-on password

v You can enter either password to complete the system startup. v The administrator password provides access to all choices on

the Configuration/Setup Utility main menu. You can set, change, or delete both the administrator and power-on passwords, and allow a power-on password to be changed by the user.

v The power-on password provides access to a limited set of

choices on the Configuration/Setup Utility main menu. This limited access might include changing or deleting the power-on password.

Using the SCSISelect utility program

SCSISelect is a built-in, menu-driven configuration utility program that you can use to:

v View the default SCSI IDs v Locate and correct configuration conflicts v Perform a low-level format on a SCSI hard disk

The following sections provide the instructions needed to start the SCSISelect Utility and descriptions of the menu choices available.

Note: If the server/workstation has a RAID adapter installed, use the

configuration method supplied with the RAID adapter to view or change SCSI settings for attached devices.

Starting the SCSISelect utility program

To start the SCSISelect utility program:

1. Turn on the server/workstation.

2. When the <<< Press <CTRL><A> for SCSISelect Utility! >>> prompt appears,

press Ctrl+A.

Note: If an administrator password has been set, a prompt appears asking you

to enter the password to start the SCSISelect Utility program.

3. Use the arrow keys to select a choice from the menu.

v Press Esc to return to the previous menu. v Press the F5 key to switch between color and monochrome modes (if your

monitor permits).

4. Follow the instructions on the screen to change the settings of the selected items; then, press Enter.

Configuration 33

Choices available from the SCSISelect menu

The following choices appear on the SCSISelect Utility menu:

v Configure/View Host Adapter Settings

Select this choice to view or change the SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the instructions that appear on the screen.

You can view or change the following controller settings:

– Host Adapter SCSI ID

Select this choice to view the SCSI controller ID, normally 7.

– SCSI Parity Checking

Select this choice to view the assigned value of Enabled.

– Host Adapter SCSI Termination

Select this choice to view the assigned value of Enabled.

– Boot Device Options

Select this choice to configure startable device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.

– SCSI Device Configuration

Select this choice to configure SCSI device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.

Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra

SCSI devices.

- The transfer rate for Ultra3 SCSI LVD devices is 160.0

- The transfer rate for Ultra2 SCSI LVD devices is 80.0

- The transfer rate for Fast SCSI devices is 20.0

– Advanced Configuration Options

Select this choice to view or change the settings for advanced configuration options.

v SCSI Disk Utilities

Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device.

To use the utility program, select a drive from the list. Read the screens carefully before making a selection.

Note: If you press Ctrl+A before the selected drives are ready, an Unexpected

SCSI Command Failure screen might appear. Restart the server/workstation and watch the SCSISelect messages as each drive spins up. After the drive that you want to view or format spins up, press Ctrl+A.

Using the PXE boot agent utility program

The PXE Boot Agent Utility program is a built-in, menu-driven configuration utility program that you can use to:

v Change startup (boot) order

Attention: If you change the startup (boot) order using PXE Boot Agent Utility program, startup sequence settings in the Configuration/Setup Utility program might not function properly.

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v Select whether to display setup prompt v Set menu wait time v Select operating system wake-up support

Starting the PXE Boot Agent Utility program

The following sections provide the instructions needed to start the PXE Boot Agent Utility program and descriptions of the available menu choices.

To start the PXE Boot Agent Utility program:

1. Turn on the server.

2. When the Initializing Intel (R) Boot Agent Version X.X.XX PXE 2.0 Build

XXX (WfM 2.0) prompt appears, press Ctrl+S.

Note: By default, you will have 2 seconds after the prompt appears on the

screen to press Ctrl+S.

3. Use the arrow keys or press Enter to select a choice from the menu.

v Press Esc to return to the previous menu. v Press the F4 key to exit.

4. Follow the instructions on the screen to change the settings of the selected items; then, press Enter.

PXE Boot Agent Utility menu choices

The following choices appear on the PXE Boot Agent Utility menu:

v Network Boot Protocol

PXE is the default value for this menu item.

Note: Do not change this value. There are no other network boot protocols

supported.

v Boot Order

Select this choice to change the order in which boot devices are queried.

– Try local drives first, and then network (default) – Try network only – Try local drives only – Try network first, and then local drives

Note: This option is not supported on this product. To change the boot order,

use the Configuration/Setup Utility program. See “Using the Configuration/Setup Utility program” on page 27 for more information.

v Show setup prompt

Select this choice to either display the PXE setup prompt or disable it. The default setting is Disable.

When this choice is enabled, Press Ctrl+S to enter the setup menu will appear on the screen under the initializing prompt.

v Setup time wait menu

Select this choice to set the amount of time (in seconds) that the system will pause during initialization for a Ctrl+S input.

– 2 seconds (default) – 3 seconds – 5 seconds – 8 seconds

Configuration 35

v Legacy OS wake up support

Select this choice to enable or disable a non-Windows operating system to use the adapter remote wake up capability.

– Disabled (default) – Enabled

Notes:

1. Use the default setting for Advanced Configuration and Power Interface (ACPI) aware operating systems, such as Windows 2000 and Windows NT.

2. If your server is running a non-ACPI operating system, you must set this selection to enable the server to use the Wake-on-LAN support.

3. When using a non-ACPI operating system, do not send a wake-up packet to the server while it is turned on.

Advanced System Management

To update the Advanced System Management (ASM) firmware or configure the ASM processor, you must download the image of the xSeries 330/IntelliStation R Pro Advanced System Management Firmware Update Utility program from the IBM Support page at http://www.ibm.com/pc/support on the World Wide Web.

Use the xSeries 330/IntelliStation R Pro Advanced System Management Firmware Update Utility program to create an xSeries 330/IntelliStation R Pro Advanced System

Management Firmware Update Utility diskette. Use the xSeries 330/IntelliStation R Pro Advanced System Management Firmware Update Utility diskette to update the ASM

firmware or configure ASM processor settings. With the configuration utility, you can:

v Configure Alert Setting to enable or disable alert functions. v Configure Dial In/Out settings. v Configure General Settings, including the Name and Number that identify this

ASM hardware, the date and time reported by the ASM hardware, assorted time-out values, and schedule a time for the system to be powered up.

v Configure Modem Settings.

The xSeries 330/IntelliStation R Pro Advanced System Management Firmware Update Utility diskette updates the ASM software only. It does not affect any device drivers.

Updating the ASM firmware

To update the ASM firmware using the xSeries 330/IntelliStation R Pro Advanced System Management Firmware Update Utility diskette, perform the following steps:

1. Turn off the server.

2. Insert the diskette in the diskette drive.

3. Restart the server to startup from the diskette drive. If the system does not

startup from the diskette drive, use the Configuration/Setup Utility program to configure the diskette drive as a startup device. See “Using the Configuration/Setup Utility program” on page 27.

4. From the main menu, select Update System Management Firmware and press

Enter.

5. Follow the on-screen instructions to complete the update.

If there is an error in loading the ASM software, try installing the software again.

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ASM Firmware Update Utility diskette menu choices

The main menu options are as follows:

v Hardware Status and Information v Configuration Settings v Update System Management firmware v Exit

Use the up-and-down arrow keys to highlight the options. Online help is available for each option by pressing F1 while the option is highlighted. General Help is available by pressing F1 from one of the Help windows. To select an option, highlight it and then press Enter.

Hardware Status and Information

Select Hardware Status and Information for information on the current state of the ASM processor. When you finish viewing this information, press Esc to return to the main menu.

Configuration Settings

Select Configuration Settings to view or change the configuration settings of the ASM processor. Select this choice to configure the following settings:

v Alert Settings v Dial In/Out Settings v General Settings v Modem Settings

Alert Settings: Select this choice to enable or disable all critical, non-critical, and system alerts supported by the ASM processor.

Use the arrow keys and the Tab key to move between the fields. Use the left and right arrow keys to enable or disable each of the alerts. When you finish, press F6 to save and return to the main menu. To return to the main menu without saving, press Esc.

Dial In/Out Settings: Select this choice to configure dial in and dial out settings.

To use Dial In, use the Tab key or the arrow keys to move the cursor to User Profile to Configure. Then, use the left and right arrow keys to select a User Profile. When you have selected a User Profile, you can set the following values:

v Login ID v Password v Dialback (enable or disable) v Number (used for dialback only) v Read Only Access (enable or disable) v Dial In (enable or disable) v Dial In Delay (minutes)

When you finish, press F6 to save and return to the main menu. To return to the main menu without saving, press Esc.

To use Dial Out, use the Tab key or the arrow keys to move the cursor to User Profile to Configure. Then, use the left and right arrow keys to select a User Profile. When you have selected a User Profile, you can set the following values:

Configuration 37

v Login ID v Password v Enable or disable the currently selected entry v Number v PIN v Connection Type (numeric, alphanumeric, serial) v Description v Dialout Retry Limit v Dialout Number Spacing v Dialout Retry Delay

When you finish, press F6 to save and return to the main option menu. To return to the main option menu without saving, press Esc.

General Settings: Select this choice to set the identifying Name and Number for the ASM processor; set the time and date of the ASM clock, schedule a time and date for the system to be automatically powered on, and to specify POST, Loader, and O/S Timeout values or the Power Off Delay value.

The Name and Number help you identify these systems on your network. The Name and Number values can be up to 15 characters in length.

Use the arrow keys and the Tab key to move between the fields. When you finish, press F6 to save the values and return to the main menu. To return to the main menu without saving, press Esc.

Modem Settings: Select this choice to configure the modem that the ASM processor uses.

Update System Management Firmware

Select this choice to update configuration settings for the ASM processor. For more information, see “Updating the ASM firmware” on page 36.

Exit

Select this choice to exit from the xSeries 330/IntelliStation R Pro Advanced System Management Firmware Update Utility program.

Configuring the ASM processor

To configure the ASM processor, do the following:

1. Insert the xSeries 330/IntelliStation R Pro Advanced System Management Firmware Update diskette into the diskette drive and restart the server.

2. After your server starts up and the main menu appears, select Configuration Settings and press Enter.

3. Select General Settings and press Enter.

4. Type a name for the ASM processor of your server in the Name field. This

value can be up to 15 characters long.

5. Type a number for the ASM processor of your server in the Number field. This value can be up to 15 characters long.

Notes:

a. The Name and Number designations apply to the ASM processor and not

to the server.

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b. Designate the ASM processor with names and numbers that correspond to

the server designations to which they apply.

6. Press F6 to save the values and return to the main menu. To return to the main menu without saving, press Esc.

7. When you are finished using the utility program, select Exit Utility from the main menu and press Enter.

8. Select Yes, exit utility and press Enter.

9. When prompted, remove the diskette from the diskette drive and press Enter to

restart the server.

Configuration 39

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Installing options

This chapter provides instructions to help you add options to the server/workstation. Some option-removal instructions are provided, in case you need to remove one option to install another. For a list of supported options for the server/workstation, see the Server Proven list at: http://www.ibm.com/pc/compat

Notices and statements used in this book

The caution and danger statements also appear in the multilingual safety information book provided on the IBM xSeries Documentation CD. Each notice is numbered for easy reference to the corresponding notices in the safety booklet.

The notice and statement definitions are as follows:

v Notes: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you

avoid inconvenient or problem situations.

v Attention: These notices indicate possible damage to programs, devices, or data.

An attention notice is placed just before the instruction or situation in which damage could occur.

v Caution: These notices indicate situations that can be potentially hazardous to

you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

Major components of the xSeries 330

The following illustration shows the locations of major components in the server/workstation.

Clear shield

Clip

Terminator card

Memory module

Air baffle

Heatsink

Microprocessor

Fans

Light Path Diagnostics

Hard disk drive filler panel

Hard disk drive

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Major components of the R Pro computer

The following illustration shows the locations of major components in your computer.

Clear shield

Memory module

Video card

Audio card

Clip

Terminator card

Air baffle

Heatsink

Microprocessor

Fans

Light Path Diagnostics

Hard disk drive

Filler panel

Installing options 43

System board

System board options connectors

The illustrations in the following sections show the components on the system board.

The following illustration identifies the connectors on the system board.

Management port (J53)

Serial port A (J52)

BIOS code page jumper (J19)

Remote Supervisor Adapter (J57)

DIMM 4 (J47)

DIMM 3 (J41)

DIMM 2 (J34)

DIMM 1 (J32)

Microprocessor 2 (U79)

Microprocessor 1 (U47)

Operator information panel (J43)

Serial port B (J51)

C2T (out) port (U61)

Fan 5 (J35)

System board jumper blocks

C2T (in) port (U38)

Switch block (SW1)

Fan 4 (J24)Fan 6 (J38)

USB 2 port (J15)

Battery

Fan 3 (J22)

USB 1 port (J13)

RS-485 (Advanced System Management interconnect) ports (J5)

Ethernet ports (J1)

PCI slot 2 64 bit 33 MHz (J23)

PCI slot 1 64 bit 33 MHz (J10)

Primary IDE (J7)

Secondary IDE (J2)

SCSI signal (J4)

Power (J3)

Power (J6)

Diskette (J11)

SCSI hard disk drive power (J8)

Fan 1 (J12)

Fan 2 (J14)

CD Power (J17)

Any jumper blocks on the system board that are not shown in the illustration are reserved. For normal operation of the system, no jumpers should be installed on any of the jumper blocks. See “Recovering BIOS” on page 18 for information about the Flash ROM page-swap jumper.

System board switch block

The switch block contains microswitches 1-4. As pictured in this illustration, switch 1 is at the top of the switch block and switch 4 is at the bottom. For more information about this switch block see “Setting the password override switch” on page 31.

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The following table describes the function for each switch.

Table 8. Switches 1-4

Switch number Switch description

1 Force power-on. The default setting is Off (disabled). 2 Reserved. The default setting is Off. 3 Reserved. The default setting is Off. 4 Bypass power-on password.

System board LEDs

The following illustration identifies the LEDs on the system board.

When toggled to the opposite position, bypasses the power-on password, if one is set, for one boot cycle. See “Setting the password override switch” on page 31.

Power-on indicator (CR47)

DIMM 1 failure (CR 38)

DIMM 2 failure (CR 39)

DIMM 3 failure (CR 46)

DIMM 4 failure (CR 54)

Fan 6 failure (CR48)

Fan 4 failure (CR33)

PCI

CPU

VRM

MEM

FAN

Light

Path

TEMP

Microprocessor 1 failure (CR26)

Light path diagnostic circuit verification LED

Light path diagnostic panel

Light path diagnostics button

Fan 1 failure (CR15)

Fan 2 failure (CR17)

Microprocessor 2 failure (CR53)

Before you begin

Before you begin to install options in the server/workstation, read the following information:

v Become familiar with the safety and handling guidelines specified under

“Handling electrostatic discharge-sensitive devices” on page 150, and read the safety statements in “Safety information” on page 147. These guidelines will help you work safely while working with the server/workstation or options.

Fan 5 failure (CR40)

Fan 3 failure (CR31)

Installing options 45

v Make sure that you have an adequate number of properly grounded electrical

outlets for the server/workstation, monitor, and any other options that you intend to install.

v Back up all important data before you make changes to disk drives. v Have a small, flat-blade screwdriver available. v For a list of supported options for the server/workstation, refer to

http://www.ibm.com/pc/us/compat on the World Wide Web.

v For your convenience during setup and service you might want to have a

separate location where you can temporarily connect the server/workstation to a power source (using a separate power cord), keyboard, monitor, and mouse (using a separate C2T device breakout cable). Additional C2T cables are available in the cable option kit.

System reliability considerations

To help ensure proper cooling and system reliability, make sure:

v Each of the drive bays has either a drive or a filler panel installed. v The cover is in place during normal operations, or is removed for no longer than

30 minutes while the server/workstation is operating.

v There is space around the server/workstation to allow the server/workstation

cooling system to work properly. Leave about 127 mm (5 in.) of space around the front and rear of the server/workstation.

v Cables for optional adapters are routed according to the instructions provided

with the adapters.

v A failed fan is replaced within 48 hours.

Working inside a server/workstation with power on

Your server/workstation is designed to operate safely while turned on with the cover removed. Follow these guidelines when you work inside a server/workstation that is turned on:

v Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before

v Do not allow your necktie or scarf to hang inside the server/workstation. v Remove jewelry, such as bracelets, rings, necklaces, and loose-fitting wrist

v Remove items from your shirt pocket (such as pens or pencils) that could fall

v Take care to avoid dropping any metallic objects, such as paper clips, hair pins,

Rack installation

Do the following to install the server/workstation in the rack. Reverse the steps to remove the server/workstation from the rack.

1. Lift and place the server/workstation on the lower edge of the mounting

working inside the server/workstation; do not wear cuff links while you are working inside the server/workstation.

watches.

into the server/workstation as you lean over it.

or screws, into the server/workstation.

bracket.

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2. Slide the server/workstation as far back as it will go.

3. Using the thumb screws on the front of the server/workstation; secure the

server/workstation to the brackets.

4. If you have additional servers/workstations to install, repeat steps 1 through 3 for each server/workstation.

5. Install all external cables and power cords to the server/workstations.

Installing options 47

Removing the cover

The following information describes how to remove the cover.

Cover release lever

Screws

Complete the following steps to remove the cover from the server/workstation:

1. Review the information in “Before you begin” on page 45.

2. Turn off the server/workstation and all attached devices and disconnect all

external cables and power cords.

3. Remove the server/workstation from the rack (see “Rack installation” on page 46).

4. Remove the two screws from the rear of the server/workstation.

5. Pull out on the cover release lever at the back of the server/workstation, to

release the cover.

6. Slide the cover back, then up and off the server/workstation. Attention: For proper cooling and airflow, replace the cover before turning

on the server/workstation. Operating the server/workstation for extended periods of time (over 30 minutes) with the cover removed might damage server/workstation components.

7. Remove the clear shield that covers the inside of the server/workstation.

Note: It is not necessary to remove the shield when you are installing memory

modules or installing an adapter in the PCI slots.

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Working with adapters in the xSeries 330

The server/workstation comes with two peripheral component interconnect (PCI) adapter slots on the system board with riser cards installed in them.

Attention: Your server/workstation also comes with an integrated video controller on the system board. When you install a video adapter in a PCI slot, the server/workstation BIOS automatically disables the integrated video controller. This allows the video adapter in the PCI slot to control the video functions for your monitor.

The following illustration shows the location of the 33 MHz PCI expansion slots on the system board.

Note: The illustrations in this document might differ slightly from your hardware.

PCI slot 2 64 bit 33 MHz (J23)

PCI slot 1 64 bit 33 MHz (J10)

Adapter considerations

Before you install adapters, review the following: v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions in this chapter. If you need to change the switch settings or jumper settings on your adapter, follow the instructions that come with the adapter.

v You can install 32-bit or 64-bit full-length or half-length adapters in the

expansion slots. Full-length adapters are installed in slot 1; half-length adapters are installed in either slot 1 or 2.

v Your server/workstation supports 5.0 V and universal PCI adapters; it does not

support 3.3 V only adapters.

v Your server/workstation uses a rotational interrupt technique to configure PCI

adapters. Because of this technique, you can install PCI adapters that currently do not support sharing of PCI interrupts.

v PCI slots 1 and 2 and the integrated SCSI controller are on PCI bus B; the

system board and all other integrated devices are on PCI bus A.

Installing options 49

Note: PCI bus A = bus 0; PCI bus B = bus 1.

v The system scans PCI slots 1 and 2 to assign system resources. By default the

system starts (boots) devices in the following order: System SCSI devices, then PCI devices.

Note: To change the boot precedence, start the Configuration/Setup Utility,

select Start Options from the main menu; then, select the PCI SCSI adapter boot option.

Installing an adapter

Complete the following steps to install an adapter:

Attention: When you handle electrostatic discharge (ESD) sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, refer to “Handling electrostatic discharge-sensitive devices” on page 150.

1. Review the safety precautions that are listed in “Related service information” on page 147.

2. Turn off the server/workstation and peripheral devices and disconnect all

external cables and power cords.

3. Remove the server/workstation from the rack; then, remove the cover as

shown. For more information see “Removing the cover” on page 48.

Cover release lever

Screws

4. Remove the expansion slot clip that holds the expansion slot cover in place by

sliding it upward and off the frame of the server/workstation.

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Note: The illustrations in this document might differ slightly from your

hardware.

Expansion

Adapter card

Retention latch

Ta b

Expansion slot

slot clip

Expansion slot cover

5. Remove the expansion-slot cover.

6. Refer to the documentation that comes with your adapter for any cabling

instructions. Attention: You should route adapter cables before you install the adapter.

7. Set any jumpers or switches as described by the adapter manufacturer.

8. Install the adapter:

Note: When installing an adapter into slot 2, skip steps a and d.

a. Open the adapter retention latch by pushing the blue tab to release it.

Then push the latch up to the full open position.

b. Carefully grasp the adapter by its top edge or upper corners, and align it

with the connector on the PCI riser-card.

c. Press the adapter firmly into the riser-card connector.

Attention: When you install an adapter, be sure the adapter is correctly seated in the riser-card connector before you turn on the server/workstation. Improperly seated adapters might cause damage to the system board, the riser-card, or the adapter.

d. Push down on the blue adapter retention latch until it clicks into place,

securing the adapter.

e. Replace the expansion slot clip by sliding it down until it latches into place

and holds the adapter securely.

9. Connect the internal cables to the adapter.

Attention: Route cables so that they do not block the flow of air from the fans.

Installing options 51

Note: When installing a ServeRAID adapter remove the cable from the SCSI

connector (J4) on the system board and attach it to the ServeRAID adapter.

Air flow

10. Install the cover see “Removing the cover” on page 48.

11. Turn on the server/workstation.

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Working with adapters in the R Pro

Your computer comes with two peripheral component interconnect (PCI) adapter slots on the system board with riser cards installed in them.

Attention:

1. Your computer also comes with an integrated video controller on the system board. However, since the video adapter has already been preinstall in a PCI slot, the computer BIOS automatically disabled the integrated video controller. This allows the video adapter in the PCI slot to control the video functions for your monitor.

2. Use only the device drivers supplied on the IntelliStation R Pro Support CD.

The following illustration shows the location of the 33 MHz PCI expansion slots on the system board.

Note: The illustrations in this document might differ slightly from your hardware.

PCI slot 2 64 bit 33 MHz (J23)

PCI slot 1 64 bit 33 MHz (J10)

Adapter considerations

If you ever need to install an adapter, be sure to review the following: v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions in this chapter. If you need to change the switch settings or jumper settings on your adapter, follow the instructions that come with the adapter.

v You can install 32-bit or 64-bit full-length or half-length adapters in the

expansion slots. Full-length adapters are installed in slot 1; half-length adapters are installed in either slot 1 or 2.

v Your computer supports 5.0 V and universal PCI adapters; it does not support

3.3 V only adapters.

v Your computer uses a rotational interrupt technique to configure PCI adapters.

Because of this technique, you can install PCI adapters that currently do not support sharing of PCI interrupts.

Installing options 53

v PCI slots 1 and 2 and the integrated SCSI controller are on PCI bus B; the

system board and all other integrated devices are on PCI bus A.

Note: PCI bus A = bus 0; PCI bus B = bus 1.

v The system scans PCI slots 1 and 2 to assign system resources. By default the

system starts (boots) devices in the following order: System SCSI devices, then PCI devices.

Note: To change the boot precedence, start the Configuration/Setup Utility,

select Start Options from the main menu; then, select the PCI SCSI adapter boot option.

Removing an adapter

Complete the following steps to remove an adapter:

Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, refer to “Handling electrostatic discharge-sensitive devices” on page 150.

1. Review the “Before you begin” on page 45

2. Turn off the computer and peripheral devices.

3. Remove all external cables from the computer; then, remove the computer from

the rack and remove the cover. For more information, see “Removing the cover” on page 48 for instructions.

4. Remove the expansion slot clip that holds the expansion slot cover in place by sliding it upward and off the frame of the computer.

5. Remove the adapter according to the notes below:

Notes:

a. For the audio adapter:

1) Disconnect the audio cable that connects to the video adapter.

2) Slide the adapter horizontally to disconnect it from the riser-card.

b. For the video adapter, you must remove the adapter with the riser-card still

attached to the adapter. To do this, complete the following steps:

1) Lift up on the riser-card and remove it from the connector on the computer.

2) Remove the audio adapter cable from the video adapter.

3) Remove the adapter from the riser-card.

6. Replace the riser-card in the connector on the computer.

7. To install another adapter, see the next section.

Installing an adapter

Complete the following steps to install an adapter:

1. Review the “Before you begin” on page 45.

2. Turn off the computer and peripheral devices.

3. Remove all external cables from the computer; then, remove the computer

from the rack and remove the cover as shown. For more information, see

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“Removing the cover” on page 48 for instructions.

Cover release lever

Screws

4. Remove the expansion slot clip that holds the expansion slot cover in place by

sliding it upward and off the frame of the computer.

Note: The illustrations in this document might differ slightly from your

hardware.

Expansion slot clip

Expansion slot cover

Retention latch

Adapter cards

Ta b

Expansion slot

5. Remove the expansion-slot cover.

6. Refer to the documentation that comes with your adapter for any cabling

instructions. Attention: You should route adapter cables before you install the adapter.

7. Set any jumpers or switches as described by the adapter manufacturer.

8. Install the adapter:

Note: When installing an adapter in PCI slot 2, skip steps a and d.

a. Open the adapter retention latch by pushing the blue tab to release it.

b. Carefully grasp the adapter by its top edge or upper corners, and align it

Then push the latch up to the full open position.

with the connector on the PCI riser-card.

Installing options 55

c. Press the adapter firmly into the riser-card connector.

Attention: When you install an adapter, be sure the adapter is correctly seated in the riser-card connector before you turn on the computer. Improperly seated adapters might cause damage to the system board, the riser-card, or the adapter.

d. Push down on the blue adapter retention latch until it clicks into place,

securing the adapter.

e. Replace the expansion slot clip by sliding it down until it latches into place

and holds the adapter securely.

9. Connect the internal cables to the adapter.

Attention: Route cables so that they do not block the flow of air from the fans.

10. Replace the cover on the computer; then, reinstall the computer in the rack and connect all external cables. For more information see “Installing the cover” on page 93 for instructions.

11. Turn on the computer.

The IBM Remote Supervisor Adapter

The IBM Remote Supervisor Adapter can be installed in the xSeries 330. To update the Advanced System Managment (ASM) firmware or configure the ASM processor, you must download the image of the xSeries 330/IntelliStation R Pro Advanced System Management Firmware Update Utility program from the IBM Support page at http://www.ibm.com/pc/support on the World Wide Web. See “Advanced System Management” on page 36.

Installation prerequisites

Before installing the Remote Supervisor Adapter, perform the following tasks: v Obtain the most recent device drivers, Advanced System Management (ASM)

firmware, DOS configuration utility, and management information base (MIB) from the IBM Support Web site, http://www.ibm.com/pc/support. See “Advanced System Management” on page 36.

v Install the operating system on your server before you install the Advanced

System Management device drivers. To install the operating system using ServerGuide, use only ServerGuide version 6.0.3, or later.

Note: If you previously installed the operating system with ServerGuide version

6.0.2, make sure that you install the Advanced System Management device drivers from the IBM Remote Supervisor Adapter Support CD, or download the device drivers from the IBM Support Web site, http://www.ibm.com/pc/support. Do not install the device drivers from the directory that ServerGuide 6.0.2 created on the hard disk during its installation of the operating system. For information about installing the device drivers, see “Installing the Remote Supervisor Adapter” on page 62.

v Update the basic input/output system (BIOS) code on your xSeries 330 server.

The latest level of BIOS code for your server is available from the IBM Support Web site, http://www.ibm.com/pc/support. For information about how to update the BIOS code, see the documentation that comes with your xSeries 330 server.

v If you are planning to configure Simple Network Management Protocol (SNMP)

trap alerts on the Remote Supervisor Adapter, you must install and compile the management information base (MIB) on your SNMP manager. If you do not

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want to install the most recent device drivers, the MIB is provided in the \MIB directory on the IBM Remote Supervisor Adapter Support CD that comes with the Remote Supervisor Adapter.

v If you want to use the operating system shutdown feature of the Advanced

System Management (ASM) Web interface server Power/Restart Control or use the ASM Web interface Remote Control features, you must install the agent component of the UM server Extensions. This application is provided on the system-management software CD that comes with the xSeries 330 server. For information about installing the agent, see the documentation that comes with your xSeries 330 server.

v If you want to configure the remote alert recipients for Director over LAN or

Director over modem, the remote alert recipient must be an IBM Director server with UM Server Extensions.

Installation requirements

The following items are required to install the Remote Supervisor Adapter:

v IBM xSeries 330 server v An Advanced System Management device drivers for the Remote Supervisor

Adapter are supported on the following operating systems:

– Novell NetWare 4.2, or later – Microsoft Windows NT 4.0 Server (with Service Pack 4 or later) – Microsoft Windows 2000 Server – Microsoft Windows 2000 Advanced Server – SCO UnixWare 7.1.1, or later

v Documentation that comes with your server

If you want to access the Remote Supervisor Adapter remotely through a Web browser, the supported Web browsers and browser requirements are:

v Microsoft Internet Explorer 4.0 (with Service Pack 1), or later v Netscape Navigator 4.72, or later (version 6.0 is not currently supported) v Java enabled Web browser (See your browser documentation or online Help for

instructions about enabling its Java support.)

v Support for JavaScript 1.2, or later (See your browser documentation or online

Help for instructions about enabling its JavaScript support.)

v Support of HTTP Version 1.0, or later v Minimum display resolution of 800 x 600 pixels and 256 colors

Note: The ASM Web interface and the ASM text-based inferface do not support the

double-byte character set (DBCS) languages.

Remote Supervisor Adapter features

The Remote Supervisor Adapter features the following:

v Continuous health monitoring and control v Advanced Predictive Failure Analysis (PFA) v Configurable notification and alerts v Event logs that are timestamped, saved by battery backup, and can be attached

to e-mail alerts

v Remote graphics console redirection

Installing options 57

v LAN, serial, and Advanced System Management (ASM) interconnect remote

access

v Point-to-point protocol (PPP) support v Simple Network Management Protocol (SNMP) and e-mail alerts v Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP)

support

v Remote power control v Microsoft Windows NT and Windows 2000 blue-screen capture v Remote firmware update and access to critical server settings v Independent power, which enables around-the-clock access to the server even

when the server power is off.

About your documentation

The documentation that comes with the Remote Supervisor Adapter includes the following:

v IBM Remote Supervisor Adapter Installation Guide (this book)

This printed document is designed to assist you with the installation of the adapter.

v IBM Documentation CD

This CD contains the publications for the Remote Supervisor Adapter in Adobe Acrobat Portable Document Format (PDF). The publications on the CD are:

– IBM Remote Supervisor Adapter Installation Guide (this book) – IBM Remote Supervisor Adapter User’s Guide for the xSeries 330

The User’s Guide describes the features and functions of the Advanced System Management (ASM) Web interface and the text-based user interface.

– IBM Safety Book

Before you install the Remote Supervisor Adapter, be sure to read the caution and danger statements that are contained in this book.

System requirements

The IBM Documentation CD includes the IBM Documentation Browser. You can use the Documentation Browser to view the Remote Supervisor Adapter documentation from your server or any workstation that meets the following requirements:

v Microsoft Windows NT 4.0 (with Service Pack 4 or later), Windows 95, Windows

98, Windows 2000, IBM OS/2 Warp 3.0 (with Fix Pack 32 or later), or IBM OS/2 Warp 4.0 (with Fix Pack 5 or later)

v 100 MHz Pentium-class microprocessor v 32 MB RAM v Adobe Acrobat Reader 3.0 or later (Adobe Acrobat Reader software is included

on your IBM Documentation CD, and you can install it when you run the Documentation Browser)

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Starting the IBM Documentation Browser

To start the Documentation Browser on a system running with: v Windows NT, 95, 98, or 2000 do the following:

If you have Autostart enabled, place the IBM Documentation CD in your CD-ROM drive. When you close the CD-ROM drive, the Documentation Browser program starts automatically.

If you have disabled Autostart on your system, click Start → Run; then, type:

x:\docwin.cmd

in the Open field (where x is the drive letter assigned to your CD-ROM drive). Click OK.

v OS/2 do the following:

Place the IBM Documentation CD in your CD-ROM drive. Close the drive; then, open a command prompt and type:

x:\docos2.bat

(where x is the drive letter assigned to your CD-ROM drive). Press Enter.

Using the IBM Documentation Browser

The IBM Documentation Browser enables you to browse the contents of the IBM Documentation CD, select from a list of available topics, see brief descriptions of the

selected topics, and view selected topics using Adobe Acrobat Reader.

Note: The first time you run the Documentation Browser, you need to configure

the preferences for your system. The Preferences window opens automatically. Use the Preferences window to specify the location of your Adobe Acrobat Reader (if installed) or to install Adobe Acrobat Reader. You can also specify the location of an HTML viewer (such as Netscape Navigator or Microsoft Internet Explorer). For more information, see the on-line Help available from the Preferences window.

To use the Documentation Browser:

1. From the Product drop box, select Remote Supervisor Adapter.

2. From the Topics selection list, select a book; then, click View. Adobe Acrobat

Reader starts and the selected topics install automatically.

If you want to change the program preferences, click Preferences. Click Help for detailed information about using the IBM Documentation Browser. Click Close when you are finished.

Installing options 59

Unpacking and verifying components

The following sections list the items that come with the Remote Supervisor Adapter and describe the Remote Supervisor Adapter components. You can install the Remote Supervisor Adapter in a peripheral component interconnect (PCI) slot only.

Inventory checklist

The Remote Supervisor Adapter option contains the following items: v Remote Supervisor Adapter

v Power-supply adapter

v Power cord

v 20-pin ribbon cable

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v Advanced System Management link cable (CAT 5 Ethernet cable)

v Universal power cord

v Advanced System Management (ASM) Interconnect module

Attention: To avoid damage to the Ethernet connector on the Remote Supervisor Adapter, do not plug the ASM Interconnect module into the Ethernet (RJ-45) port.

v IBM Remote Supervisor Adapter Support CD

This CD helps you configure hardware and install device drivers.

v IBM Documentation CD

The contents of this CD are described in “About your documentation” on page

58.

Installing options 61

Remote Supervisor Adapter components

The following illustration shows the Remote Supervisor Adapter and the location of the connectors and components.

System-management

Lithium battery

Ethernet port

(RJ-45)

Serial port

(COM)

Advanced System Management

(ASM) Interconnect Port

Power and Error LEDs

(RJ-14)

External power

supply connector

Descriptions of the Remote Supervisor Adapter components are as follows:

Ethernet port (RJ-45)

Connect a CAT 3 or CAT 5 Ethernet cable to this port to enable a LAN connection or TELNET session. The Ethernet port LEDs on the Remote Supervisor Adapter are described in “Cabling the Ethernet LAN port” on page 67.

Serial port (COM)

Connect a serial cable to this port to enable system management through a modem, or connect a null modem cable to enable system management through a workstation or laptop computer.

connector

Advanced System Management (ASM) Interconnect port (RJ-14)

Attach an ASM Interconnect module (which comes with the Remote Supervisor Adapter) to this port to connect the Remote Supervisor Adapter to the other devices on the ASM Interconnect network.

Power and error LEDs

The green power LED indicates the status of the power connection. The amber Error LED indicates an error on the Remote Supervisor Adapter.

External power-supply connector

Connect the power-supply adapter (comes with the Remote Supervisor Adapter) to this connector. This connection provides power to the Remote Supervisor Adapter, independent of the server power supply.

Lithium battery

This provides backup of the Remote Supervisor Adapter real-time clock, event log, and configuration settings.

System management connector

Use the 20-pin ribbon cable to connect between this port and the server system board.

Installing the Remote Supervisor Adapter

Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling static-sensitive devices, see “Handling electrostatic discharge-sensitive devices” on page 150.

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Your server comes with riser cards installed in the two peripheral component interconnect (PCI) adapter slots on the system board.

The following illustration shows the location of the 33 MHz PCI expansion slots on the system board.

PCI slot 2 64 bit 33 MHz (J23)

PCI slot 1 64 bit 33 MHz (J10)

To install the Remote Supervisor Adapter, complete the following steps:

1. Review the safety precautions in “Safety information” on page 147.

2. Turn off the server and attached devices and disconnect all external cables and

power cords.

3. To remove the cover, complete the following steps: a. Remove the server from the rack (if necessary). b. Remove the two screws from the back of the server. c. Pull out on the cover release lever at the back of the server to release the

cover.

d. Slide the cover back, then up and off the server.

Attention: For proper cooling and airflow, replace the cover before turning on the server. Operating the server for extended periods of time (over 30 minutes) with the cover removed might damage server components.

Installing options 63

Cover release lever

Screws

4. Remove the expansion-slot cover from PCI slot 2. Store it in a safe place for

future use. Attention: Expansion-slot covers must be installed in all vacant slots. This

maintains the electronic emission characteristics of the server and ensures proper cooling of server components.

5. Remove the adapter from the static-protective package.

Attention: Avoid touching the components and gold-edge connectors on the adapter.

6. Install the adapter as follows: a. Carefully grasp the adapter by its top edge or upper corners, and align it

with PCI slot 2 on the system board.

Note: You must install the Remote Supervisor Adapter in PCI slot 2.

b. Press the adapter firmly into the PCI slot. Be sure it is firmly seated.

Attention: When you install the adapter in the server, be sure that it is completely and correctly seated in the system-board connector before you apply power. Incomplete insertion might cause damage to the system board or the adapter. Note that power can also be provided to the adapter through the system management connector (for the location of this connector, see “Remote Supervisor Adapter components” on page 62).

7. Connect the internal cables to the adapter. Note that the 20-pin ribbon cable (see “Inventory checklist” on page 60), which connects the system management connector on the Remote Supervisor Adapter to the system board at J57 (see “System board options connectors” on page 44), also supplies power to the adapter.

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Attention: Route cables so that they do not block the flow of air from the fans.

8. Replace the cover on the server; then, reinstall the server in the rack (if applicable) and connect all external cables.

9. Connect the ASM Interconnect module to the Remote Supervisor Adapter using the ASM Interconnect port (P-P port) that is located on the adapter.

10. Connect one end of the ASM link cable (Category 5 cable) to the ASM Interconnect module, and the other end to the ASM Interconnect port that is located on the back of your server.

11. Turn on the server.

Continue with “Connecting the power-supply adapter”.

Connecting the power-supply adapter

You may attach the power-supply adapter that comes with the Remote Supervisor Adapter. After you connect the power supply adapter to the Remote Supervisor Adapter, you can use the power cord to connect the power supply adapter to a properly grounded electrical outlet or use the universal power cord (comes with the Remote Supervisor Adapter) to connect the power supply adapter to a power distribution unit (PDU) or to an uninterruptible power supply (UPS).

Note: Alternatively, power can be supplied to the adapter by connecting the

system-management connector of the adapter to the Remote Supervisor Adapter connector (J57) on the system board using the 20-pin ribbon cable that comes with the adapter.

To connect the power-supply adapter and power cord, complete the following steps:

1. From the power-supply adapter 3, connect the power-supply control cable

2 to the power-supply adapter connector on the Remote Supervisor Adapter

ASM link cable

ASM Interconnect

module

Installing options 65

1.

2. Connect one end of the power cord 4 to the connector on the power supply adapter 3.

3. Connect the other end of the power cord 5 to a properly grounded electrical outlet.

Note: Alternately, you can connect one end of the universal power cord to the

power supply adapter; then, connect the other end to a power distribution unit (PDU) or to an uninterruptible power supply (UPS).

4. Make sure that the Remote Supervisor Adapter power LED is green. For the location of the power LED, see the illustration in “Cabling the Ethernet LAN port” on page 67.

Continue with “Connecting the LAN and serial port cables”.

Connecting the LAN and serial port cables

You can manage your server remotely using the connections and user interfaces that are described in Table 9 on page 66. Choose the interface method you want to use to perform remote management; then, perform the indicated cabling procedure.

If you plan to set up an ASM interconnect network, go to “Planning and cabling your interconnect network” on page 77 for instructions about cabling the ASM interconnect port and setting up the network. Then, return here to continue the cabling procedures.

Table 9. Cabling tasks to enable remote access to the Remote Supervisor Adapter

User interface to Remote Supervisor Adapter

ASM Web interface using the HTTP protocol

Text-based user interface using the TELNET protocol

Connection to Remote Supervisor Adapter

LAN using the Ethernet port “Cabling the Ethernet LAN

For the cabling procedure, see:

port” on page 67

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Table 9. Cabling tasks to enable remote access to the Remote Supervisor Adapter (continued)

User interface to Remote Supervisor Adapter

Text-based user interface using a modem or a null modem

ASM Web interface using point-to-point (PPP) protocol

Text-based user interface using the TELNET protocol over PPP

Connection to Remote Supervisor Adapter

Serial (COM) port “Cabling the serial (COM)

Cabling the Ethernet LAN port

To attach the Ethernet cables, complete the following steps.

Attention: To avoid damage to the Ethernet connector on the Remote Supervisor Adapter, do not plug the ASM Interconnect module into the Ethernet (RJ-45) port.

1. Connect one end of a Category 5 Ethernet cable to the Ethernet port on the Remote Supervisor Adapter. Connect the other end of the Ethernet cable to your network.

2. Check the Ethernet LEDs. The location of the LEDs is shown in the following illustration.

For the cabling procedure, see:

port” on page 68

Installing options 67

Ethernet link

LED (green)

Ethernet activity

LED (green)

Ethernet port (RJ-45)

Serial port

(COM)

ASM Interconnect port

(RJ-14)

Error LED

(amber)

External power supply connector

Ethernet link

The green Ethernet link LED is lit when the Ethernet cable is connected properly.

Ethernet activity

The green Ethernet activity LED is flashing when there is Ethernet activity.

If you plan to use the serial port connection, continue with “Cabling the serial (COM) port”; otherwise, go to “Updating the Remote Supervisor Adapter firmware” on page 68.

Cabling the serial (COM) port

To cable the serial (COM) port, connect a modem or null modem cable to the serial port on the Remote Supervisor Adapter.

Power LED (green)

Continue with “Updating the Remote Supervisor Adapter firmware” on page 68.

Updating the Remote Supervisor Adapter firmware

You can use the IBM Remote Supervisor Utility program to check the firmware level on the Remote Supervisor Adapter and to update the firmware. This Utility program is a DOS utility on the IBM Remote Supervisor Adapter Support CD that comes with the Remote Supervisor Adapter. You can obtain the latest firmware code from the IBM Support Web site, http://www.ibm.com/pc/support.

After you initially configure the Remote Supervisor Adapter to enable remote access through a Web connection, you can update the Remote Supervisor Adapter firmware using the ASM Web interface. The procedures to initially configure the Remote Supervisor Adapter for remote access are described later in this chapter.

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For information about using the ASM Web interface to monitor your server, see the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330, which is available in Adobe Acrobat Portable Document Format (PDF) on the IBM Documentation CD.

To update the Remote Supervisor Adapter firmware, complete the following steps:

1. Turn on the server.

2. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive

and close the CD-ROM drive before the server completes power-on self-test (POST).

Note: If you do not insert the CD and close the CD-ROM drive before POST

completes, you must restart the server with the CD in the CD-ROM drive.

3. The CD starts automatically and the IBM Remote Supervisor Utility window opens.

4. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Update System Management Firmware; then, press Enter. A warning window opens.

5. Press Enter to continue. The Firmware Update Options Menu window opens.

6. Use the arrow keys to select Normal Flash - All subsystems; then, press Enter.

Installing options 69

7. The Firmware Update Status window opens and displays a message to confirm you want to update the firmware. Press Enter. The system updates the Remote Supervisor Adapter firmware.

8. When the Remote Supervisor Adapter firmware update process is complete, press Enter to return to the Utility program main window.

Continue with “Configuring your system to enable remote access to the Remote Supervisor Adapter” on page 71.

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Configuring your system to enable remote access to the Remote Supervisor Adapter

The Remote Supervisor Adapter requires initial configuration to enable remote access through the Ethernet and serial ports. From Table 10, choose the interface method by which you want to perform remote management; then, perform the indicated configuration procedure.

Table 10. Configuration tasks to enable remote access to the Remote Supervisor Adapter

User interface to Remote Supervisor Adapter

ASM Web interface using the HTTP protocol

Text-based user interface using the TELNET protocol

Text-based user interface using a modem or a null modem

ASM Web interface using point-to-point (PPP) protocol

Text-based user interface using the TELNET protocol over PPP

Connection to Remote Supervisor Adapter

LAN using the Ethernet port “Configuring the Ethernet

Serial (COM) port “Configuring the serial port” on

For the configuration procedure, see:

settings” on page 71

page 73

“Configuring the serial port” on page 73 and “Setting up point-to-point protocol” on page 74

For detailed information about using the ASM Web interface and the text-based user interface, see the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330.

Configuring the Ethernet settings

If you have an accessible, active, and configured dynamic host configuration protocol (DHCP) server on your network, the hostname, IP address, gateway address, subnet mask, and DNS server IP address are set automatically. You do not need to perform further configuration tasks to enable the Ethernet connection because the default value for the DHCP Setting field is Enabled. If you need to configure the serial port, go to “Configuring the serial port” on page 73; otherwise, go to “Completing the installation” on page 76.

If you do not have a DHCP server on your network, complete the following steps to configure the Ethernet port:

1. If you completed the update firmware procedure and the Utility program main window is open, go to step 4; otherwise, continue with step 2.

2. Turn on the server.

3. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive

and close the CD-ROM drive before the server completes POST. The CD starts automatically and the IBM Remote Supervisor Utility window opens.

Note: If you do not insert the CD and close the CD-ROM drive before POST

completes, you must restart the server with the CD in the CD-ROM drive.

Installing options 71

4. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Configuration Settings; then, press Enter. The Configuration Settings window opens.

5. Use the arrow keys to select Ethernet Settings; then, press Enter. The Ethernet Settings window opens.

Note: The values in the following window are only examples; your settings

will be different.

6. Use the arrow keys to navigate to each field. Your system administrator can provide the information for the following fields:

Network Interface

IP Address

Subnet Mask

Gateway

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The default value is Enabled; verify that it is still set to Enabled.

Type the IP address of the Remote Supervisor Adapter.

Type the subnet mask used by the Remote Supervisor Adapter. The default value is 255.255.255.0.

Type your network gateway router.

Host Name

Type the IP hostname of the Remote Supervisor Adapter. The default hostname is ASMA<burned-in MAC address>.

For detailed information about the Ethernet settings, see the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330.

7. You must change the DHCP Setting field to Disabled. The default value is

Enabled.

8. Press F6 to apply the change.

9. Press Esc. In the Warning window that opens, press Enter to restart the

Remote Supervisor Adapter.

10. Press Esc to return to the Configuration Settings window.

11. If you need to configure the serial port, go to “Configuring the serial port”;

otherwise continue with step 12.

12. Press Esc to return to the Utility program main window.

13. Use the arrow keys to select Exit Utility from the menu or press Esc to close

the Utility program.

14. Remove the CD from the CD-ROM drive. The Remote Supervisor Adapter restarts automatically.

Continue with “Completing the installation” on page 76.

Configuring the serial port

To configure the Remote Supervisor Adapter serial port for access using a modem or null modem, complete the following steps:

1. If you completed the procedure for configuring the Ethernet port and the Configuration Settings window is open, go to step 5; otherwise, continue with step 2.

2. Turn on the server.

3. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive

and close the CD-ROM drive before the server completes POST. The CD starts automatically and the IBM Remote Supervisor Utility window opens.

Note: If you do not insert the CD and close the CD-ROM drive before POST

4. Use the Up Arrown and Down Arrow keys (↑ and ↓) to select Configuration Settings; then, press Enter. The Configuration Settings window opens.

5. Use the arrow keys to select Modem Settings; then, press Enter. The Modem Settings window opens.

completes, you must restart the server with the CD in the CD-ROM drive.

Installing options 73

Note: The values in the following window are only examples; your settings

will be different.

6. Verify the following serial port values:

Baud Rate

The default is 57600. Make sure that the baud rate matches the baud rate of the device you are connecting to the serial port on the Remote Supervisor Adapter.

Parity The default is None. Stop Bits

The default is 1.

Note: The data bits value is preset to 8 and cannot be changed.

For detailed information about the serial port and modem settings, see the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330.

7. If you make changes to the serial port settings, press F6 to apply the changes.

8. Press Esc to return to the Configuration Settings window.

9. If you need to set up PPP, go to “Setting up point-to-point protocol”;

otherwise, continue with step 10.

10. Press Esc to return to the Utility program main window.

11. Use the arrow keys to select Exit Utility from the menu or press Esc to close

the Utility program.

12. Remove the CD from the CD-ROM drive. The Remote Supervisor Adapter restarts automatically.

Continue with “Setting up point-to-point protocol” on page 74.

Setting up point-to-point protocol

The Remote Supervisor Adapter serial port supports point-to-point protocol (PPP). The PPP enables TCP/IP communication over the serial port, which enables Web-based management and TELNET sessions over a modem.

To set up PPP, complete the following steps:

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1. If you completed the procedure for configuring the serial port and the Configuration Settings window is open, go to step 6; otherwise, continue with step 2.

2. Turn on the server.

3. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive

and close the CD-ROM drive before the server completes POST.

Note: If you do not insert the CD and close the CD-ROM drive before POST

completes, you must restart the server with the CD in the CD-ROM drive.

4. The CD starts automatically and the IBM Remote Supervisor Utility window opens.

5. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Configuration Settings; then, press Enter.

The Configuration Settings window opens.

6. Use the arrow keys to select PPP Settings; then, press Enter. The PPP Settings window opens.

Note: The values in the following windows are only examples; your settings

will be different

7. Use the arrow keys to navigate to each field. Verify the values in the following fields:

Network Interface

IP Address

Subnet Mask

Line Type

Remote IP Address

The default is Disabled. Change this field to Enabled.

The default value is 192.96.1.1. Make sure that the client is configured to allow the server to assign this IP Address.

The default value is 255.255.255.255.

The default is PPP.

The default value is 192.96.1.2.

Installing options 75

Authentication Protocol

The default is CHAP then PAP. Make sure that the value in this field matches your client settings.

For detailed information about the PPP settings, see the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330.

8. Press F6 to apply.

9. Press Esc to return to the Configuration Settings window.

10. Press Esc to return to the Utility program main window.

11. Use the arrow keys to select Exit Utility from the menu or press Esc to close

the Utility program.

12. Remove the CD from the CD-ROM drive. The Remote Supervisor Adapter restarts automatically.

Continue with “Completing the installation” on page 76.

Completing the installation

To complete the installation of the Remote Supervisor Adapter, do the following:

1. If you did not restart the server after installing the Advanced System

Management device drivers, restart the server now.

Note: You do not need to restart the server if you are running the Windows

NT operating system.

2. See the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330 for

detailed instructions about completing the configuration of the Remote Supervisor Adapter features. These features include the following:

v Defining the login IDs and passwords v Selecting the events that will receive alert notification v Monitoring remote server status using the ASM Web interface or a text-based

user interface

If you want to set up an ASM interconnect network, continue to “Planning and cabling your interconnect network” on page 77.

Your ASM interconnect network can include as many as 12 individual ASM connections in a single bus. These connections can include Remote Supervisor Adapters, ASM processors, and ASM PCI Adapters. After your clients and servers are connected, they use the ASM interconnect network to share ASM resources, information, and alerts between multiple servers, without having to add additional communications hardware or network interface adapters.

An ASM interconnect network is established to provide two levels of functionality. First, the ASM interconnect network enables you to use information managed by Remote Supervisor Adapters, ASM processors, and ASM PCI Adapters, to configure settings and to control the servers where other Remote Supervisor Adapters, ASM processors, and ASM PCI Adapters on your network reside. Secondly, the ASM interconnect network enables other interconnect network devices to use the resources (Ethernet or modem) of other Remote Supervisor Adapters, ASM processors, and ASM PCI Adapters in the ASM interconnect network for sending alerts. This functionality is used when Remote Supervisor Adapters, ASM processors, or ASM PCI Adapters cannot send an alert and must forward the information to another Remote Supervisor Adapter, ASM processor, or ASM PCI Adapter to send the alert.

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Planning and cabling your interconnect network

The newest Remote Supervisor Adapter must be the main interconnect gateway to your ASM interconnect bus.

Note: To ensure the stability of your system, be sure to have the latest level of

firmware installed on the Remote Supervisor Adapter that is the main interconnect gateway for the ASM interconnect network.

The latest level of firmware is available on the IBM Support Web site at http//:www.ibm.com/support. The Remote Supervisor Adapter forwards the ASM information generated by the servers attached to the ASM interconnect bus to other servers on your Ethernet network. The connected ASM processors and ASM PCI Adapters are managed through the new user interface and Web browser access of the Remote Supervisor Adapter.

You must install an ASM Interconnect module on the Remote Supervisor Adapter and on each of the servers that you plan to connect to the ASM interconnect network bus. If your server has an integrated RS-485 ASM interconnect port (the xSeries 330 server has an integrated ASM interconnect port) you do not need to install an ASM Interconnect module between servers. However, you still need to install an ASM Interconnect module to connect the Remote Supervisor Adapter to the ASM processor.

To connect your servers, note the following setup and configuration considerations: v Make sure that the ASM interconnect network is set up as a bus, not as a ring.

You must connect the servers to the ASM interconnect network in a series, with terminated beginning and end points.

v Make sure that the total combined length of all Ethernet cables connecting the

server in the ASM interconnect network does not exceed 91.4 M (300 ft).

v Each Remote Supervisor Adapter, ASM PCI adapter, or ASM processor that is

connected to the ASM interconnect network bus counts as one connection. For example, if an ASM PCI adapter is installed in a server that has an ASM processor, the processor and the adapter are connected to each other using one ASM interconnect connection but the processor and the adapter count as two connections on the ASM interconnect network bus.

v Be sure that the latest level of firmware is installed on the Remote Supervisor

Adapter that is the entry for the interconnect network. For more information on updating firmware, see “Updating the Remote Supervisor Adapter firmware” on page 68.

Forwarding alerts

Remote Supervisor Adapters, ASM PCI adapters, and ASM processors that are connected to an ASM interconnect network share resources and system-management information. This section provides information on how alerts are forwarded in the ASM interconnect network.

One benefit of an ASM interconnect network is remote access and alert redundancy for several managed servers at the same location. Alerts are typically sent only once (per connection type), but the alert is forwarded again in certain situations.

For example, on a 3 ASM processor network where ASM processor 1 generates a modem alert, but does not have a modem and the remaining ASM processors have modems, the following might occur:

Installing options 77

v If ASM processor 1 generates the alert and sends it to ASM processor 2 to send,

and the dial-out on ASM processor 2 fails, the alert is not forwarded to ASM processor 3. This might happen if the modem is connected to ASM processor 2 but the modem cannot obtain a dial tone.

v If ASM processor 1 generates an alert and if within a 45 second window prior to

the ASM processor 1 generating the alert the modem is unplugged from ASM processor 2, ASM processor 1 forwards the alert to ASM processor 2 (since ASM processor 1 ″thinks″ ASM processor 2 has an available modem). When ASM processor 2 receives the forwarded alert it determines that a modem is attached and forwards the alert to ASM processor 3. Therefore, depending upon the time frame within which a resource (modem) fails the alert might be forwarded multiple times until an interconnect device can send the alert.

During normal operation, each Remote Supervisor Adapter, ASM processor, or ASM PCI adapter on the ASM interconnect network communicates with the other processors and adapters on the network. Processors or adapters that have a modem or Ethernet connection notify the other processors and adapters that these communications resources are available for use by other servers on the ASM interconnect network. These resources are then used as ASM interconnect network resources, enabling Remote Supervisor Adapters, ASM processors, or ASM PCI adapters on the ASM interconnect network to send alerts using a modem or the network, even if they do not have a modem or network connection physically attached.

When alerts are generated, they are forwarded to the Remote Supervisor Adapter, ASM processor, or ASM PCI adapter on the ASM interconnect network that has the communication resources to forward the alert. If no system on the ASM interconnect network meets the requirements, the alert is set for transmission if the connection type is configured or becomes available later.

If multiple modems or multiple network connections exist in the ASM interconnect network, you cannot specify which system will receive an alert or which will use its modem or network connection to forward the alert. If an alert is forwarded to another Remote Supervisor Adapter, ASM processor, or ASM PCI adapter that is unable to deliver the alert (for example, the modem it is configured to use has failed or the network cannot resolve the destination IP address), the processor or adapter attempts to forward the alert to another system on the ASM interconnect network that has the communication resources to forward the alert.

Cabling for the ASM interconnect network

Use this procedure to cable for the ASM interconnect network. Depending upon the servers you have, you might need additional ASM Interconnect modules or CAT 5 or CAT 3 Ethernet cables. This table lists some of the IBM Netfinity and IBM xSeries products and indicates if they have an integrated RS-485 ASM interconnect connection, or if you need to use an ASM Interconnect module to set up the ASM interconnect network.

Table 11. ASM interconnect network server list

Server Name ASM Interconnect module needed

xSeries 220 yes Netfinity 5000 yes Netfinity 5500 yes Netfinity 5500-M10 yes

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Table 11. ASM interconnect network server list (continued)

Server Name ASM Interconnect module needed

Netfinity 5500-M20 yes Netfinity 5600 or xSeries 240 yes Netfinity 4500R or xSeries 340 yes xSeries 330 no Netfinity 6000R or xSeries 350 no Netfinity 7600 no Netfinity 7100 no

Installing the ASM Interconnect module on the xSeries 330

The ASM Interconnect module connects the Remote Supervisor Adapter to the ASM interconnect network. This module comes with the Remote Supervisor Adapter option. For detailed instructions about installing the ASM Interconnect module on servers with ASM processors and ASM PCI adapters, see the documentation that comes with those devices.

To connect the ASM Interconnect module to the Remote Supervisor Adapter, complete the following steps.

1. Connect the ASM Interconnect module to the ASM Interconnect port.

Note: The following illustration shows a Remote Supervisor Adapter installed

in an xSeries 330 server.

ASM Interconnect port (P-P) on the Remote Supervisor Adapter

ASM Interconnect

module

ASM Interconnect port on xSeries 330 RS-485 Port (A)

ASM link cable

2. Connect one end of the ASM link cable (Cat 5 or 3 Ethernet cable) to the ASM

Interconnect module, and connect the other end of the link cable to the RS- 485 port.

Installing options 79

ASM interconnect network configuration examples

The illustrations in this section show sample ASM interconnect network configurations.

In the following example, a Remote Supervisor Adapter is installed in an xSeries 330 server. The xSeries 330 server with the Remote Supervisor Adapter will act as the gateway interconnect network, forwarding system-management data generated by the other systems in the ASM interconnect network bus to the system-management administration system that is connected to the network. This is an environment that is using all xSeries 330 servers.

Note: You might need to supply additional cables or connectors to set up the ASM

interconnect network.

Com port

Redundant

Power

RS-485

LAN

Server 1

CAT5/CAT3 Ethernet cable

Server 2

xSeries 330 xSeries 330 xSeries 330 xSeries 330

Note: There are no Remote Supervisor Adapters installed in servers 2 through 5.

Server 3 Server 4 Server 5

ASM Interconnect

module

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In the following example, a Remote Supervisor Adapter is installed in an xSeries 330 server. This view shows the top server in a rack of xSeries servers with a Remote Supervisor Adapter installed. The xSeries 330 with the Remote Supervisor Adapter will act as the network interconnect, forwarding system-management data generated by the other systems in the ASM interconnect network bus to the system management administration system that is connected to the network. This is an environment that is using all xSeries 330 servers.

Com port

Redundant

Powe r

RS-485

LAN

Server 1

Ethernet cable with RJ-45 connectors

RS-485(B)

RS-485(A)

ASM Interconnect

module

Installing options 81

In the following example, modems are connected to the ASM PCI adapters that are included with the servers that are connected at each end of the ASM interconnect network bus. Placing modems at opposite ends of the ASM interconnect network bus ensures that if an ASM interconnect connection in the bus fails, all of the systems on the ASM interconnect network have access to a modem to forward system-management data to the remote system-management administrator. This is an environment with different models of servers.

Remote system

Modem

management administrator's system

Modem

Hard disk drives

The server/workstation supports two 1-inch (26 mm) slim 3.5-inch low voltage differential (LVD) hard disk drives.

Notes:

1. You can hot-swap a hard disk drive only if a ServeRAID adapter configured as

Modem

ASM

Interconnect

module

Remote

Supervisor

Adapter

xSeries 350

xSeries 220

xSeries 350

RAID1 is installed in the system. If you use any other ServeRAID or SCSI configuration, you cannot hot-swap the hard disk drive.

xSeries 350

Each hard disk drive tray has a status and an activity light located on the upper-right corner of tray (see “Server controls and indicators” on page 6 for the

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location of the status and activity indicators). These lights are used to show when there is drive activity or, in some cases, when there is a problem with your hard disk drive.

v The drive must be a low voltage differential drive (LVD), and have a single

connector attached (SCA) connector.

v The hard disk drive bays connect to a SCSI backplane. This backplane is the

printed circuit board behind the bay and is connected to J4 on the system board.

v The backplane controls the SCSI IDs for the hard disk drives.

Preinstallation steps

Before you install a hard disk drive, review the following.

v Inspect the drive tray for any signs of damage. v Ensure that the drive is installed properly in the tray. v To maintain proper system cooling, do not operate the server/workstation for

more than two minutes without either a drive or a filler panel installed in each bay.

v If your server/workstation has a ServeRAID adapter installed; refer to the

documentation provided with the ServeRAID adapter for information about adding a drive.

v Read the safety precautions listed in “Safety information” on page 147,

“Handling electrostatic discharge-sensitive devices” on page 150.

v Check the instructions that come with the drive for more information about

installing the drive.

Installing or replacing a hard disk drive

Refer to the following illustration to install a hard disk drive:

Note: The illustrations in this document might differ slightly from your hardware.

Attention:

v When you handle electrostatic discharge (ESD) sensitive devices, take

precautions to avoid damage from static electricity. For details on handling these devices, refer to “Handling electrostatic discharge-sensitive devices” on page 150.

1. Review the information in “Before you begin” on page 45.

2. Turn off the server/workstation and all attached devices, and disconnect all

external cables and power cords.

Slim filler

Filler panel

Hard disk drive

Drive tray

Drive tray handle (in open position)

Installing options 83

Memory

3. Remove the filler panel or defective hard drive from one of the hard disk drive

bays.

4. Install the new hard disk drive in the drive bay:

a. Ensure the tray handle is open (that is, perpendicular to the drive). b. Align the rails on the drive assembly with the guide rails in the drive bay. c. Gently push the drive assembly into the bay until the drive connects to the

backplane.

d. Push the tray handle toward the closed position until it locks the drive in

place.

5. Reconnect the external cables and power cords; then, turn on the

server/workstation.

6. Check the hard disk drive status indicators to verify that the hard disk drives

are operating properly. (See “Server controls and indicators” on page 6 for the location of the status indicators.)

v When the green light flashes rapidly (three flashes per second), the controller

is identifying the drive.

Replacing a hard disk drive is done in the same manner as installing a new hard disk drive.

Adding memory to the server/workstation is an easy way to improve system performance. You can increase the amount of memory in the server/workstation by installing options called memory-module kits. Each kit contains one industry-standard, dual-inline memory module (DIMM). Your server/workstation uses a noninterleaved memory configuration, which allows you to add, remove, or replace one DIMM at a time. In an interleaved system you would have to add, remove, or replace memory in sets.

The server/workstation comes with a dual inline memory module (DIMM) installed on the system board in DIMM slot 1.

Note: Install additional DIMMs in the following order: DIMM connector 2, then 3,

then 4. (See the following illustration for memory connector locations.)

Connector 1

Connector 2

Connector 3

Connector 4

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Installing memory modules

Complete the following steps to install a DIMM:

Installing options 85

Attention: When you handle electrostatic discharge-sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to “Handling electrostatic discharge-sensitive devices” on page 150.

1. Review the information in “Before you begin” on page 45 and the

documentation that comes with your option.

2. Turn off the server/workstation and peripheral devices and disconnect the

power cord and all external cables; then, remove the cover (see “Removing the cover” on page 48 for details).

3. If necessary, remove the PCI card in slot 2 for easier access to the DIMM

connectors.

4. Touch the static-protective package containing the DIMM to any unpainted

metal surface on the server/workstation. Then, remove the DIMM from the package.

Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, handle the clips gently.

5. Install the DIMM in the connector.

Attention: To prevent damage to the DIMM connectors do not force the memory module into the connector.

a. Turn the DIMM so that the index slots align correctly with the connector.

Note: The DIMM has two index slots, one in the center and the other on

the left half of the DIMMS connector edge.

b. Insert the DIMM into the connector by pressing on both corners of the

DIMM at the same time. Be sure to press straight into the connector.

c. When installing a memory module be sure that no gap exists between the

DIMM and the retaining clips. If a gap does exist between the memory module and the retaining clips: open the retaining clips, remove the DIMM; then, reinsert the DIMM properly.

Note: It is a good idea to install or remove any other options at this time.

6. Turn on the server/workstation.

Attention: When you restart the server/workstation, the system displays a message indicating that the memory configuration has changed.

v If you installed additional memory, start the Configuration/Setup Utility

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Connector 1

Connector 2

Connector 3

Connector 4

Microprocessor

program and select Save Settings.

v If you just replaced a failed DIMM, you must start the Configuration/Setup

Utility program, select Advanced Setup, select Memory Settings, highlight the connector or bank of connectors that you want to enabled, and then select Enable.

v In some memory configurations, the 3-3-3 beep code might sound during

POST followed by a blank display screen. If this occurs and the Boot Fail Count feature in the Start Options of the Configuration/Setup Utility is set to Enabled (its default setting), you must restart the server/workstation three times (a ″three-boot reset″) to force the system BIOS to reset the memory connector or bank of connectors from Disabled to Enabled.

The server/workstation comes with one or two microprocessors installed on the system board. If you have two, or had one and you installed a second microprocessor, the server/workstation can operate as a symmetric multiprocessing (SMP) server/workstation. With SMP, certain operating systems and application programs can distribute the processing load between the microprocessors. This enhances performance for database and point-of-sale applications, integrated manufacturing solutions, and other applications.

Notes:

1. Before you install a new microprocessor, review the documentation that comes with the microprocessor, so that you can determine whether you need to update the server/workstation basic input/output system (BIOS). The latest level of BIOS for the server/workstation is available through the World Wide Web.

2. Obtain an SMP-capable operating system (optional). For a list of supported operating systems, see http://www.ibm.com/pc/us/compat/ on the World Wide Web.

3. If the server/workstation comes with one microprocessor, it is installed in microprocessor connector 1. This is the startup (boot) microprocessor. If you install a second microprocessor in microprocessor connector 2, the two microprocessors will share the system load after the system has started.

Installing options 87

Attention: To avoid damage and ensure proper server/workstation operation install microprocessors that are the same type, and have the same cache size and the same clock speed. Microprocessor internal clock frequencies and external clock frequencies must be identical. See the serverProven list at http://www.ibm.com/pc/compat for a list of microprocessors for use with the server/workstation.

Slot

Top view of

heatsink

Terminator card

Heatsink release

lever

Clip

Heatsink

Microprocessor

Installing the microprocessor

Note: The illustrations may differ slightly from your hardware.

Complete the following steps to install an additional microprocessor:

Attention: When you handle electrostatic discharge-sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and use a search term of ESD: http://www.ibm.com/

1. Review the safety precautions listed in “Safety information” on page 147.

2. Turn off the server/workstation and peripheral devices and disconnect the

power cord and all external cables; then remove the cover (see “Removing the cover” on page 48 for details).

3. Remove the clear shield from the server/workstation and store it in a safe place.

4. Lift up the microprocessor release lever and remove the terminator card from the microprocessor connector. (After you remove the new microprocessor from the static-protective package, place the terminator card in the bag and store it in a safe place. You will need to install the terminator card again if you ever remove the microprocessor and do not replace the microprocessor.)

5. Install the microprocessor:

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a. Touch the static-protective package containing the new microprocessor to

any unpainted metal surface on the server/workstation; then, remove the microprocessor from the package.

b. Orient the microprocessor over the microprocessor connector as shown in

the illustration. Carefully press the microprocessor into the connector.

Note: To avoid bending the pins on the microprocessor, do not use excessive

force when pressing it into the connector.

Microprocessor orientation indicator

Microprocessorrelease lever

Microprocessor

Microprocessor connector

Rear of server

6. Push the microprocessor release lever down to lock the microprocessor into

place.

7. Install the heat sink on the microprocessor: a. Peel the plastic protective strip off the bottom of the heat sink. Make sure

the square of thermal material is still on the bottom of the heat sink.

b. Align and place the heat sink on top of the microprocessor.

Note: Locate the slot in the channel of the heat sink. Orientate the heat sink

c. Align and place the clip over the heat sin; then, snap the clip into place

over the heat sink with the heat sink release lever in the up position.

Note: If you remove the microprocessor later, remember to install the

d. Press the heat sink release lever down into the locked position once the clip

is in place.

8. Replace the clear shield, then go to “Installing the cover” on page 93.

Note: It is very important to replace the clear shield.

9. Start the server/workstation and run the Configuration/Setup Utility program.

so the slot will be at the rear of the server/workstation.

terminator card in the appropriate microprocessor connector.

Installing options 89

Removing a microprocessor

Do the following to remove a microprocessor:

Note: Do not use any tools when removing the microprocessor.

Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take

precautions to avoid damage from static electricity. For details on handling these devices, refer to “Handling electrostatic discharge-sensitive devices” on page 150.

1. Review the safety precautions listed in “Safety information” on page 147.

2. Turn off the server/workstation and peripheral devices and disconnect the

power cord and all external cables; then remove the cover (see “Removing the cover” on page 48 for details).

3. Remove the clear shield from the server/workstation and store it in a safe place.

4. To remove microprocessor #2: a. Remove the clip from the heat sink by pushing forward on the back of the

clip and up on the lever. After the clip releases from the heat sink, lift it up and off the heat sink.

Note: A thermal material is used between the heatsink and the processor.

This material, when heated and cooled, causes the heatsink to adhere to the processor. Some force may be required to remove the heatsink.

b. Firmly grasp the heat sink and lift it off the microprocessor.

Attention: Do not use excessive force or tools to remove the heatsink.

c. Discard the used heatsink. d. Lift up the release lever and remove the microprocessor from the connector.

Store the microprocessor in a static-protective bag for possible future use.

Note: If you are installing a new microprocessor, go to “Installing the

microprocessor” on page 88.

If you are not replacing the microprocessor, then you must reinstall the terminator card. Push the release latch down to lock the terminator card into place.

Note: It is very important to replace the clear shield.

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Slot

Heat sink release

lever

Clip

Heat sink

Top view of

heatsink

Terminator card

Microprocessor

5. To remove microprocessor #1: a. Remove the adapter board retainer latch:

1) Lift up on the release latch.

2) Remove the screws and put them in a safe place.

3) Lift the retainer latch up and off the system board. b. Follow steps 4a on page 90 through 4d on page 90. c. After the replacement microprocessor, reinstall the adapter board retainer

latch by reversing step 5a above.

Note: If a terminator card is being installed in microprocessor slot #1, it is

not necessary to replace the adapter retainer latch.

Installing options 91

Slot

Heatsink release lever

Clip

Heatsink

Top view of

heatsink

Terminator card

Fan assembly replacement

The server/workstation comes with six replaceable fans.

Attention: Replace a fan that has failed within 48 hours to help ensure proper cooling.

Microprocessor

Retainer clip

The following illustration shows the replacement of a fan.

Note: The illustrations in this document might differ slightly from your hardware.

Air flow

Complete the following steps to replace the fan assembly:

1. Review the safety precautions listed in “Safety information” on page 147.

2. Turn off the server/workstation and peripherals; disconnect cables and cords.

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IBM 867413x, 867431X, Eserver xSeries 330 Hardware Maintenance Manual

Specifications and Main Features

Frequently Asked Questions

User Manual