IBM ATA-3 User Manual

Deskstar Enhanced IDE (ATA-3) Hard Disk Drive
User's Guide
OPTIONS
by IBM
Note: If you are using this product in the United States, Canada, or Puerto Rico, be sure to read the Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User's Guide Supplement for warranty information and jumper setting information for your hard disk drive. Also, refer to
For all other countries, the warranty terms and conditions applicable in the country of purchase are available from IBM or your reseller.
First Edition (September 1997)
The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the products, services, and features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.
Copyright International Business Machines Corporation 1997. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Contents
Safety: Read First . . . . . . . . . . . . . . . . . . . . . . . v
About This Book ........................ vi
Part 1: Quick Installation Guide ................................................ 1-1
Part 2: Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Product Description . . . . . . . . . . . . . . . . . . . . . 2-1
Before You Begin ....................... 2-2
Installation Requirements . . . . . . . . . . . . . . . . . . . 2-2
Installation Planning . . . . . . . . . . . . . . . . . . . . . . 2-3
Handling Precautions . . . . . . . . . . . . . . . . . . . . . 2-7
Installing the Drive ...................... 2-7
Step 1. Opening Your Computer ................ 2-7
Step 2. Unpacking the Drive .................. 2-7
Copyright IBM Corp. 1997 iii
Step 4. Preparing the Drive for a 5.25-inch Bay ........ 2-9
Step 5. Mounting the Drive in the Bay ............. 2-9
Step 6. Attaching the Cables to the Drive .......... 2-10
Step 7. Completing the Installation .............. 2-11
Preparing the Drive for Use ................ 2-11
Determining What To Do Next ............... 2-11
Using Your Operating System for Partitioning ........ 2-12
Correcting Hardware Problems ................ 2-14
Correcting BIOS Limitations and Partitioning Using Disk
Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Managing Your Hard Disk Drive .............. 2-17
Problem Solving . . . . . . . . . . . . . . . . . . . . . . 2-19
Part 3: Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Appendix A. Safety Information . . . . . . . . . . . . . . 3-1
Appendix B. Help and Service Information ........ 3-11
Step 1. Preparing for the Call ................ 3-11
Step 2. Placing the Call to IBM ............... 3-11
Computer and BIOS Manufacturers ............. 3-12
Hard Disk Drive Manufacturers ............... 3-13
Appendix C. Notices . . . . . . . . . . . . . . . . . . . . 3-14
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
iv Deskstar Hard Disk Drive User’s Guide
Safety: Read First
CAUTION: Read the Safety Information in Appendix A, page 3-1, before installing this product.
DO NOT print this page— replace with World Wide 'Read First' translations.
v
About This Book
This book contains instructions for installing, setting up, and using your Deskstar Hard Disk Drive. The manual is divided into the following parts:
Part 1: Abbreviated installation instructions Part 2: Product description, installation requirements, and
handling, installation, and configuration instructions
The installer of the drive will have to complete the following steps:
Set the jumper setting on the drive (and possibly make changes to
installed drives)
Physically install the drive in a 3.5" or 5.5" drive bay Configure the system Partition and format the drive Install applications or operating system
Part 3: Safety, service, and notice information The illustrations in this publication might be slightly different from
your hardware.
Attention: Be sure to read “Correcting BIOS Limitations and Partitioning Using Disk Manager” on page 1-6 before you start your installation. The basic input and output system (BIOS) is the component in your computer that controls communication between the processor and the input-output devices. Some BIOS programs contain addressing limitations that can cause configuration-management errors and startup program failures when a high capacity hard disk drive is installed.
Note: For jumper setting and product warranty information, be sure to read the Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement.
vi Deskstar Hard Disk Drive User’s Guide
If you are unsure about installing this option in your system, have a qualified technician or IBM authorized carrier to install the drive for you.
Part 1: Quick Installation Guide
Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form. If you are familiar with IDE products and experienced in installing options, use these instructions to quickly install your IDE drive. For a description of the hard disk drive and more detailed information about how to install and use the drive, see “Part 2: Installation Guide” on page 2-1.
Caution: Read the Safety Information in
Appendix A, page 3-1, before installing this product.
In addition to this User’s Guide, your option package contains:
Deskstar hard disk drive
Disk Manager Diskette
Four drive mounting screws IDE cable for connecting two IDE devices
(some option packages)
Mounting brackets with screws (some option packages)
The Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement provides warranty and jumper setting information.
Contact your place of purchase if parts are missing or damaged. Be sure to retain your proof of purchase. It might be required to receive warranty service.
Step 1. Opening the Computer
1. Turn off all attached devices.
2. Turn off the computer.
3. Unplug the power cords for the computer and all attached devices.
4. Open the computer.
For specific information on opening your computer, see the documentation that comes with your computer.
Step 2. Unpacking the Drive
1. Before opening the antistatic bag containing the drive, touch the bag to an unpainted surface on the computer for at least two seconds. This neutralizes any static electricity buildup on the bag and on your body.
2. Remove the drive from the bag. Handle the drive by the edges. Do not touch any exposed components on the drive.
Copyright IBM Corp. 1997 1-1
Step 3. Setting the Configuration Jumpers
Your drive has four configuration positions that determine the data transmission priority. The positions are:
Master Slave Cable Select Slave Present
Use the appropriate configurations for your desired purpose:
Master
If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable, verify that the jumpers are in the master configuration.
Slave
If you are installing the Deskstar as the slave drive, place the jumpers in the slave configuration. If the existing master drive is also a Deskstar, verify that the jumpers are in the master configuration.
If the master drive is not a Deskstar, see the documentation that comes with the drive, check the drive label, refer to the Disk Manager Online Manual, or call the drive manufacturer to determine if you need to reset the jumpers. For information on how to contact the most common hard disk drive manufacturers, see “Hard Disk Drive Manufacturers” on page 3-13.
Cable Select
Some systems use special ATA cables with two wires reversed in the device connectors to allow the drives to be ordered by the cable rather than the jumper configuration. The Cable Select configuration is only to be used for systems equipped with these special cables. See the documentation that comes with your computer to determine if your ATA adapter requires you to place the jumpers in the Cable Select configuration.
If you place the jumpers in the Cable Select configuration, the IDE cable automatically assigns the master and slave settings based on the position of the drive on the cable. Any other devices on the IDE cable must also be set to Cable Select.
Slave Present
Your ATA drive has a Slave Present position for the special case when you are installing the Deskstar as master with an older and slower slave drive that does not comply with the ATA communication standard.
If you are installing the Deskstar drive as the master, you have a slave device on the same ATA cable, and your configuration-setup program does not recognize the slave drive, turn off your computer and unplug the power cord. Open your computer. On the master drive, change your jumpers from the Master configuration (the factory default) to the Slave Present configuration. Then close your computer, reattach the power cord, and restart your computer.
For information on jumper positions for your drive, see the Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement.
1-2 Deskstar Hard Disk Drive User’s Guide
Step 4. Installing the Drive in the Drive Bay
Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive. For proper grounding be sure to use all four screws.
Connect an available dc power-cable connector to the four-pin dc power connector on the drive. The cable connector is keyed and fits only one way. Be sure that the cables will not be pinched or crowded by the computer cover and that all other cable and power connections are secure.
Step 5. Connecting the Drive and the Cables
Step 6. Closing the Computer
Connect the drive to an available 40-pin connector on the IDE interface cable. The interface cable can have up to three connectors. For the best signal quality when you are connecting only one device on the IDE cable, connect one end of the cable to the IDE port and connect the device to the connector on the other end. Do not use the middle connector.
If you are connecting two devices on the IDE cable, connect one end to the IDE port and connect the master and slave devices to the middle connector or the connector on the other end. Many computers have two cables for attaching up to four ATA devices. For best performance, attach the fast devices (hard drives) on one cable with the slower devices (ATA CD-ROM's, tape drives or removable media drives) on the second cable. If you must move a slower device to a second cable, consult your system manual to properly configure the device.
1
When referring to hard-disk-drive-capacity, GB means 1000000000 bytes; total user-accessible capacity may vary depending on operating system.
1. Replace the computer cover and secure it in place.
2. Reconnect any disconnected external devices. Be sure that the keyboard, mouse, monitor, and other external
devices are securely attached.
3. Reconnect the ac power cord to the computer.
Step 7. Preparing the Drive for Use
Attention: Partitioning a hard disk drive or installing Disk
Manager on the drive erases all user data on the drive.
Disk Partition Size Limitation
Part 1: Quick Installation Guide 1-3
The largest partition size that you can create under the DOS, Windows 95, Windows 3.x, and OS/2 operating systems that use 16-bit file allocation table (FAT) conventions is approximately 2.14 GB.1 When you are installing a drive larger than 2.14 GB, you must create more than one partition to use the full capacity of your drive.
If you are using the high performance file system (HPFS) conventions with OS/2, see your operating system documentation for partition sizing information.
To create the maximum partition size (2.14 GB) when you are using the DOS based FDISK utility to partition your drive, you must enter the partition size as 2047 MB.
2
For more information about partition sizing, see your operating system user's guide. Also, the Disk Manager Online Manual contains information about clusters and how to assign hard disk drive partitions.
To open the Disk Manager manual from the DOS prompt, type A: and press Enter to get to the A: prompt, insert the Disk Manager Diskette, type dm/h, and press Enter.
Determining What to Do Next
After you complete the hardware installation, you must partition and format your new drive before you can use it.
If the drive you are installing will be your primary drive (the drive that contains the operating system) and you will NOT be using the Disk Manager BIOS, insert the first operating system installation diskette into the diskette drive; then restart the computer and follow the onscreen prompts.
If you do not have operating system installation diskettes, see the documentation that comes with your operating system.
If the drive you are installing will be your primary drive (the drive that contains the operating system) and you WILL be using the Disk Manager BIOS, insert the Disk Manager Diskette into the diskette drive; then complete the following steps:
1. Turn on the computer.
2. At the "Welcome to Disk Manager" banner, press Enter.
3. Read messages and press Enter to continue.
4. At the Disk Manager Main Menu, select Easy Disk
Installation and press Enter.
2
When software such as FDISK refers to memory capacity, MB means 1048576 bytes.
1-4 Deskstar Hard Disk Drive User’s Guide
Disk Manager will display the number and types of drives found on your system and ask you if the list is correct. Follow the onscreen prompts.
If the configuration-setup program reports the size of your new drive as what you expected, see “Using Your Operating System for Partitioning” to partition and format your drive.
5. Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue. Select Yes and press Enterto continue.
6. Follow the onscreen prompts. You will be prompted to insert the operation system diskettes
in the diskette drive and to reboot the system when appropriate. After following the onscreen prompts, your drive will be successfully partitioned and formatted as the primary drive on your system.
If the drive will be a secondary drive, make sure the diskette
drive is empty; then restart the computer.
When the hardware in your computer is changed, your configuration information must be changed to reflect the hardware changes. Most computers automatically change the information for you, but for some computers you must make configuration choices the first time you restart your system after you have made hardware changes. For most IBM computers, you can see the configuration information during computer startup by pressing F1 when the configuration graphic displays in the upper right corner of your screen.
If the configuration-setup screen does not display, see the documentation that comes with your computer for information on how to access the configuration program. Save your changes, exit from the configuration program, and do one of the following:
If your computer seems to lockup, hang, or does not restart successfully, see “Correcting BIOS Limitations and Partitioning Using Disk Manager” on page 1-6 to partition and format your drive.
If the configuration-setup program reports your new drive size as very much less than what you expected, see “Correcting BIOS Limitations and Partitioning Using Disk Manager” on page 1-6 to partition and format your drive.
Using Your Operating System for Partitioning
Attention: Partitioning and formatting a hard disk drive erases
all user data on the drive.
See the information that comes with your operating system to determine how to partition and format your new drive using the operating system installation procedures.
If you are installing the primary drive, the configuration-setup program prompts you for partitioning and formatting information as part of the operating system installation process.
If you are installing a secondary drive, you must enter the commands required by your operating system to partition and format the drive. For DOS with Windows, use the FDISK command followed by the FORMAT command.
Part 1: Quick Installation Guide 1-5
Correcting BIOS Limitations and Partitioning Using Disk Manager
Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives. See the documentation that comes with your IBM computer to install your hard disk drive, and to configure your system.
The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software.
Attention: The following steps do not apply to IBM computers.
1. Access your configuration-setup information.
2. Select the drive number for the new drive that you are installing. Based on BIOS type, number of IDE controllers, and number
of IDE devices in your computer, the configuration-setup program displays options for up to four devices.
Normally drives 1 and 2 are connected to the primary IDE
controller and drives 3 and 4 are connected to the secondary IDE controller.
If you have two IDE controllers, drives 1 and 3 are the
master devices and drives 2 and 4 are the slave devices.
If you have one IDE controller, drive 1 is the master device
and drive 2 is the slave device.
3. Based on your configuration, at least one of the following options (listed in order of preference) is available. Do one of the following:
a. Select the Auto Detect configuration-setup option if it is
available.
If the correct disk capacity is shown, exit, save the configuration setup, and go to “Using Your Operating System For Partitioning.”
If the correct disk capacity is not shown, continue with “Partitioning and Formatting Using Disk Manager.”
b. Select the User Definable drive type. The User Definable
entry for BIOS configuration will be a number between 47 and 49. Enter 1024 for cylinders, 16 for heads, and 63 for sectors. Set the Landing Zone and Write Precomp entries to zero. When the partitioning process completes, the drive capacity is shown as 504 MB, but you can use the full capacity of your drive. Save the changes, close the configuration-setup program, and continue with “Partitioning and Formatting Using Disk Manager.”
c. Select Drive Type 1. The value displayed for the type 1
drive is 1MB. When the partitioning process completes, the drive capacity is shown as 10 MB, but you can use the full capacity of your drive. Save the changes, close the configuration-setup program, and continue with “Partitioning and Formatting Using Disk Manager.”
1-6 Deskstar Hard Disk Drive User’s Guide
Partitioning and Formatting Using Disk Manager
The Disk Manager software contains programs that can partition, format, and prepare your drive for the installation of an operating system.
The following procedure prepares your drive for use in both IBM and Non-IBM computers.
1. Turn off the computer.
2. Insert the Disk Manager diskette and restart the computer.
3. Follow the instructions on the screen.
4. When the Disk Manager main menu displays, select View/Print Online Manual and press Enter to view information by operating system on how to partition your drive and install your operating system.
5. Return to the main menu, select Easy Disk Installation, and press Enter to accept the default partitioning. If you do not want to accept the default drive partitioning, select Advanced Disk Installation to choose your own partition sizes.
6. Follow the instructions on the screens to complete the drive partitioning process. Install your operating system as described in the Disk Manager Online Manual.
Part 1: Quick Installation Guide 1-7
Quick Installation (German)
Step 1. Opening the Computer
Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form. If you are familiar with IDE products and experienced in installing options, use these instructions to quickly install your IDE drive.
Caution: Read the Safety Information in
Appendix A, page 3-1, before installing this product.
In addition to this User’s Guide, your option package contains:
Deskstar hard disk drive
Disk Manager Diskette
Four drive mounting screws IDE cable for connecting two IDE devices
(some option packages)
Mounting brackets with screws (some option packages)
The Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement provides warranty and jumper setting information.
Contact your place of purchase if parts are missing or damaged. Be sure to retain your proof of purchase. It might be required to receive warranty service.
1. Turn off all attached devices.
2. Turn off the computer.
3. Unplug the power cords for the computer and all attached devices.
4. Open the computer.
For specific information on opening your computer, see the documentation that comes with your computer.
Step 2. Unpacking the Drive
1. Before opening the antistatic bag containing the drive, touch the bag to an unpainted surface on the computer for at least two seconds. This neutralizes any static electricity buildup on the bag and on your body.
2. Remove the drive from the bag. Handle the drive by the edges. Do not touch any exposed components on the drive.
1-8 Deskstar Hard Disk Drive User’s Guide
Step 3. Setting the Configuration Jumpers
Your drive has four configuration positions that determine the data transmission priority. The positions are:
Master Slave Cable Select Slave Present
Use the appropriate configurations for your desired purpose:
Master
If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable, verify that the jumpers are in the master configuration.
Slave
If you are installing the Deskstar as the slave drive, place the jumpers in the slave configuration. If the existing master drive is also a Deskstar, verify that the jumpers are in the master configuration.
If the master drive is not a Deskstar, see the documentation that comes with the drive, check the drive label, refer to the Disk Manager Online Manual, or call the drive manufacturer to determine if you need to reset the jumpers. For information on how to contact the most common hard disk drive manufacturers, see “Hard Disk Drive Manufacturers” on page 3-13.
Cable Select
Some systems use special ATA cables with two wires reversed in the device connectors to allow the drives to be ordered by the cable rather than the jumper configuration. The Cable Select configuration is only to be used for systems equipped with these special cables. See the documentation that comes with your computer to determine if your ATA adapter requires you to place the jumpers in the Cable Select configuration.
If you place the jumpers in the Cable Select configuration, the IDE cable automatically assigns the master and slave settings based on the position of the drive on the cable. Any other devices on the IDE cable must also be set to Cable Select.
Slave Present
Your ATA drive has a Slave Present position for the special case when you are installing the Deskstar as master with an older and slower slave drive that does not comply with the ATA communication standard.
If you are installing the Deskstar drive as the master, you have a slave device on the same ATA cable, and your configuration-setup program does not recognize the slave drive, turn off your computer and unplug the power cord. Open your computer. On the master drive, change your jumpers from the Master configuration (the factory default) to the Slave Present configuration. Then close your computer, reattach the power cord, and restart your computer.
For information on jumper positions for your drive, see the Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement.
Part 1: Quick Installation Guide 1-9
Step 4. Installing the Drive in the Drive Bay
Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive. For proper grounding be sure to use all four screws.
Connect an available dc power-cable connector to the four-pin dc power connector on the drive. The cable connector is keyed and fits only one way. Be sure that the cables will not be pinched or crowded by the computer cover and that all other cable and power connections are secure.
Step 5. Connecting the Drive and the Cables
Step 6. Closing the Computer
Connect the drive to an available 40-pin connector on the IDE interface cable. The interface cable can have up to three connectors. For the best signal quality when you are connecting only one device on the IDE cable, connect one end of the cable to the IDE port and connect the device to the connector on the other end. Do not use the middle connector.
If you are connecting two devices on the IDE cable, connect one end to the IDE port and connect the master and slave devices to the middle connector or the connector on the other end. Many computers have two cables for attaching up to four ATA devices. For best performance, attach the fast devices (hard drives) on one cable with the slower devices (ATA CD-ROM's, tape drives or removable media drives) on the second cable. If you must move a slower device to a second cable, consult your system manual to properly configure the device.
3
When referring to hard-disk-drive-capacity, GB means 1000000000 bytes; total user-accessible capacity may vary depending on operating system.
1-10 Deskstar Hard Disk Drive User’s Guide
1. Replace the computer cover and secure it in place.
2. Reconnect any disconnected external devices. Be sure that the keyboard, mouse, monitor, and other external
devices are securely attached.
3. Reconnect the ac power cord to the computer.
Step 7. Preparing the Drive for Use
Attention: Partitioning a hard disk drive or installing Disk
Manager on the drive erases all user data on the drive.
Disk Partition Size Limitation
The largest partition size that you can create under the DOS, Windows 95, Windows 3.x, and OS/2 operating systems that use 16-bit file allocation table (FAT) conventions is approximately 2.14 GB.3 When you are installing a drive larger than 2.14 GB, you must create more than one partition to use the full capacity of your drive.
If you are using the high performance file system (HPFS) conventions with OS/2, see your operating system documentation for partition sizing information.
To create the maximum partition size (2.14 GB) when you are using the DOS based FDISK utility to partition your drive, you must enter the partition size as 2047 MB.
4
For more information about partition sizing, see your operating system user's guide. Also, the Disk Manager Online Manual contains information about clusters and how to assign hard disk drive partitions.
To open the Disk Manager manual from the DOS prompt, type A: and press Enter to get to the A: prompt, insert the Disk Manager Diskette, type dm/h, and press Enter.
Determining What to Do Next
After you complete the hardware installation, you must partition and format your new drive before you can use it.
If the drive you are installing will be your primary drive (the drive that contains the operating system) and you will NOT be using the Disk Manager BIOS, insert the first operating system installation diskette into the diskette drive; then restart the computer and follow the onscreen prompts.
If you do not have operating system installation diskettes, see the documentation that comes with your operating system.
If the drive you are installing will be your primary drive (the drive that contains the operating system) and you WILL be using the Disk Manager BIOS, insert the Disk Manager Diskette into the diskette drive; then complete the following steps:
1. Turn on the computer.
2. At the "Welcome to Disk Manager" banner, press Enter.
3. Read messages and press Enter to continue.
4. At the Disk Manager Main Menu, select Easy Disk
Installation and press Enter.
4
When software such as FDISK refers to memory capacity, MB means 1048576 bytes.
Part 1: Quick Installation Guide 1-11
Disk Manager will display the number and types of drives found on your system and ask you if the list is correct. Follow the onscreen prompts.
If the configuration-setup program reports the size of your new drive as what you expected, see “Using Your Operating System for Partitioning” to partition and format your drive.
5. Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue. Select Yes and press Enterto continue.
6. Follow the onscreen prompts. You will be prompted to insert the operation system diskettes
in the diskette drive and to reboot the system when appropriate. After following the onscreen prompts, your drive will be successfully partitioned and formatted as the primary drive on your system.
If the drive will be a secondary drive, make sure the diskette
drive is empty; then restart the computer.
When the hardware in your computer is changed, your configuration information must be changed to reflect the hardware changes. Most computers automatically change the information for you, but for some computers you must make configuration choices the first time you restart your system after you have made hardware changes. For most IBM computers, you can see the configuration information during computer startup by pressing F1 when the configuration graphic displays in the upper right corner of your screen.
If the configuration-setup screen does not display, see the documentation that comes with your computer for information on how to access the configuration program. Save your changes, exit from the configuration program, and do one of the following:
If your computer seems to lockup, hang, or does not restart successfully, see “Correcting BIOS Limitations and Partitioning Using Disk Manager” on page 1-13 to partition and format your drive.
If the configuration-setup program reports your new drive size as very much less than what you expected, see “Correcting BIOS Limitations and Partitioning Using Disk Manager” on page 1-13 to partition and format your drive.
Using Your Operating System for Partitioning
Attention: Partitioning and formatting a hard disk drive erases
all user data on the drive.
See the information that comes with your operating system to determine how to partition and format your new drive using the operating system installation procedures.
If you are installing the primary drive, the configuration-setup program prompts you for partitioning and formatting information as part of the operating system installation process.
If you are installing a secondary drive, you must enter the commands required by your operating system to partition and format the drive. For DOS with Windows, use the FDISK command followed by the FORMAT command.
1-12 Deskstar Hard Disk Drive User’s Guide
Correcting BIOS Limitations and Partitioning Using Disk Manager
Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives. See the documentation that comes with your IBM computer to install your hard disk drive, and to configure your system.
The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software.
Attention: The following steps do not apply to IBM computers.
1. Access your configuration-setup information.
2. Select the drive number for the new drive that you are installing. Based on BIOS type, number of IDE controllers, and number
of IDE devices in your computer, the configuration-setup program displays options for up to four devices.
Normally drives 1 and 2 are connected to the primary IDE
controller and drives 3 and 4 are connected to the secondary IDE controller.
If you have two IDE controllers, drives 1 and 3 are the
master devices and drives 2 and 4 are the slave devices.
If you have one IDE controller, drive 1 is the master device
and drive 2 is the slave device.
3. Based on your configuration, at least one of the following options (listed in order of preference) is available. Do one of the following:
a. Select the Auto Detect configuration-setup option if it is
available.
If the correct disk capacity is shown, exit, save the configuration setup, and go to “Using Your Operating System For Partitioning.”
If the correct disk capacity is not shown, continue with “Partitioning and Formatting Using Disk Manager.”
b. Select the User Definable drive type. The User Definable
entry for BIOS configuration will be a number between 47 and 49. Enter 1024 for cylinders, 16 for heads, and 63 for sectors. Set the Landing Zone and Write Precomp entries to zero. When the partitioning process completes, the drive capacity is shown as 504 MB, but you can use the full capacity of your drive. Save the changes, close the configuration-setup program, and continue with “Partitioning and Formatting Using Disk Manager.”
c. Select Drive Type 1. The value displayed for the type 1
drive is 1MB. When the partitioning process completes, the drive capacity is shown as 10 MB, but you can use the full capacity of your drive. Save the changes, close the configuration-setup program, and continue with “Partitioning and Formatting Using Disk Manager.”
Part 1: Quick Installation Guide 1-13
Partitioning and Formatting Using Disk Manager
The Disk Manager software contains programs that can partition, format, and prepare your drive for the installation of an operating system.
The following procedure prepares your drive for use in both IBM and Non-IBM computers.
1. Turn off the computer.
2. Insert the Disk Manager diskette and restart the computer.
3. Follow the instructions on the screen.
4. When the Disk Manager main menu displays, select View/Print Online Manual and press Enter to view information by operating system on how to partition your drive and install your operating system.
5. Return to the main menu, select Easy Disk Installation, and press Enter to accept the default partitioning. If you do not want to accept the default drive partitioning, select Advanced Disk Installation to choose your own partition sizes.
6. Follow the instructions on the screens to complete the drive partitioning process. Install your operating system as described in the Disk Manager Online Manual.
1-14 Deskstar Hard Disk Drive User’s Guide
Quick Installation (French)
Step 1. Opening the Computer
Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form. If you are familiar with IDE products and experienced in installing options, use these instructions to quickly install your IDE drive.
Caution: Read the Safety Information in
Appendix A, page 3-1, before installing this product.
In addition to this User’s Guide, your option package contains:
Deskstar hard disk drive
Disk Manager Diskette
Four drive mounting screws IDE cable for connecting two IDE devices
(some option packages)
Mounting brackets with screws (some option packages)
The Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement provides warranty and jumper setting information.
Contact your place of purchase if parts are missing or damaged. Be sure to retain your proof of purchase. It might be required to receive warranty service.
1. Turn off all attached devices.
2. Turn off the computer.
3. Unplug the power cords for the computer and all attached devices.
4. Open the computer.
For specific information on opening your computer, see the documentation that comes with your computer.
Step 2. Unpacking the Drive
1. Before opening the antistatic bag containing the drive, touch the bag to an unpainted surface on the computer for at least two seconds. This neutralizes any static electricity buildup on the bag and on your body.
2. Remove the drive from the bag. Handle the drive by the edges. Do not touch any exposed components on the drive.
Part 1: Quick Installation Guide 1-15
Step 3. Setting the Configuration Jumpers
Your drive has four configuration positions that determine the data transmission priority. The positions are:
Master Slave Cable Select Slave Present
Use the appropriate configurations for your desired purpose:
Master
If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable, verify that the jumpers are in the master configuration.
Slave
If you are installing the Deskstar as the slave drive, place the jumpers in the slave configuration. If the existing master drive is also a Deskstar, verify that the jumpers are in the master configuration.
If the master drive is not a Deskstar, see the documentation that comes with the drive, check the drive label, refer to the Disk Manager Online Manual, or call the drive manufacturer to determine if you need to reset the jumpers. For information on how to contact the most common hard disk drive manufacturers, see “Hard Disk Drive Manufacturers” on page 3-13.
Cable Select
Some systems use special ATA cables with two wires reversed in the device connectors to allow the drives to be ordered by the cable rather than the jumper configuration. The Cable Select configuration is only to be used for systems equipped with these special cables. See the documentation that comes with your computer to determine if your ATA adapter requires you to place the jumpers in the Cable Select configuration.
If you place the jumpers in the Cable Select configuration, the IDE cable automatically assigns the master and slave settings based on the position of the drive on the cable. Any other devices on the IDE cable must also be set to Cable Select.
Slave Present
Your ATA drive has a Slave Present position for the special case when you are installing the Deskstar as master with an older and slower slave drive that does not comply with the ATA communication standard.
If you are installing the Deskstar drive as the master, you have a slave device on the same ATA cable, and your configuration-setup program does not recognize the slave drive, turn off your computer and unplug the power cord. Open your computer. On the master drive, change your jumpers from the Master configuration (the factory default) to the Slave Present configuration. Then close your computer, reattach the power cord, and restart your computer.
For information on jumper positions for your drive, see the Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement.
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Step 4. Installing the Drive in the Drive Bay
Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive. For proper grounding be sure to use all four screws.
Connect an available dc power-cable connector to the four-pin dc power connector on the drive. The cable connector is keyed and fits only one way. Be sure that the cables will not be pinched or crowded by the computer cover and that all other cable and power connections are secure.
Step 5. Connecting the Drive and the Cables
Step 6. Closing the Computer
Connect the drive to an available 40-pin connector on the IDE interface cable. The interface cable can have up to three connectors. For the best signal quality when you are connecting only one device on the IDE cable, connect one end of the cable to the IDE port and connect the device to the connector on the other end. Do not use the middle connector.
If you are connecting two devices on the IDE cable, connect one end to the IDE port and connect the master and slave devices to the middle connector or the connector on the other end. Many computers have two cables for attaching up to four ATA devices. For best performance, attach the fast devices (hard drives) on one cable with the slower devices (ATA CD-ROM's, tape drives or removable media drives) on the second cable. If you must move a slower device to a second cable, consult your system manual to properly configure the device.
5
When referring to hard-disk-drive-capacity, GB means 1000000000 bytes; total user-accessible capacity may vary depending on operating system.
1. Replace the computer cover and secure it in place.
2. Reconnect any disconnected external devices. Be sure that the keyboard, mouse, monitor, and other external
devices are securely attached.
3. Reconnect the ac power cord to the computer.
Step 7. Preparing the Drive for Use
Attention: Partitioning a hard disk drive or installing Disk
Manager on the drive erases all user data on the drive.
Disk Partition Size Limitation
Part 1: Quick Installation Guide 1-17
The largest partition size that you can create under the DOS, Windows 95, Windows 3.x, and OS/2 operating systems that use 16-bit file allocation table (FAT) conventions is approximately 2.14 GB.5 When you are installing a drive larger than 2.14 GB, you must create more than one partition to use the full capacity of your drive.
If you are using the high performance file system (HPFS) conventions with OS/2, see your operating system documentation for partition sizing information.
To create the maximum partition size (2.14 GB) when you are using the DOS based FDISK utility to partition your drive, you must enter the partition size as 2047 MB.
6
For more information about partition sizing, see your operating system user's guide. Also, the Disk Manager Online Manual contains information about clusters and how to assign hard disk drive partitions.
To open the Disk Manager manual from the DOS prompt, type A: and press Enter to get to the A: prompt, insert the Disk Manager Diskette, type dm/h, and press Enter.
Determining What to Do Next
After you complete the hardware installation, you must partition and format your new drive before you can use it.
If the drive you are installing will be your primary drive (the drive that contains the operating system) and you will NOT be using the Disk Manager BIOS, insert the first operating system installation diskette into the diskette drive; then restart the computer and follow the onscreen prompts.
If you do not have operating system installation diskettes, see the documentation that comes with your operating system.
If the drive you are installing will be your primary drive (the drive that contains the operating system) and you WILL be using the Disk Manager BIOS, insert the Disk Manager Diskette into the diskette drive; then complete the following steps:
1. Turn on the computer.
2. At the "Welcome to Disk Manager" banner, press Enter.
3. Read messages and press Enter to continue.
4. At the Disk Manager Main Menu, select Easy Disk
Installation and press Enter.
6
When software such as FDISK refers to memory capacity, MB means 1048576 bytes.
1-18 Deskstar Hard Disk Drive User’s Guide
Disk Manager will display the number and types of drives found on your system and ask you if the list is correct. Follow the onscreen prompts.
If the configuration-setup program reports the size of your new drive as what you expected, see “Using Your Operating System for Partitioning” to partition and format your drive.
5. Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue. Select Yes and press Enterto continue.
6. Follow the onscreen prompts. You will be prompted to insert the operation system diskettes
in the diskette drive and to reboot the system when appropriate. After following the onscreen prompts, your drive will be successfully partitioned and formatted as the primary drive on your system.
If the drive will be a secondary drive, make sure the diskette
drive is empty; then restart the computer.
When the hardware in your computer is changed, your configuration information must be changed to reflect the hardware changes. Most computers automatically change the information for you, but for some computers you must make configuration choices the first time you restart your system after you have made hardware changes. For most IBM computers, you can see the configuration information during computer startup by pressing F1 when the configuration graphic displays in the upper right corner of your screen.
If the configuration-setup screen does not display, see the documentation that comes with your computer for information on how to access the configuration program. Save your changes, exit from the configuration program, and do one of the following:
If your computer seems to lockup, hang, or does not restart successfully, see “Correcting BIOS Limitations and Partitioning Using Disk Manager” on page 1-20 to partition and format your drive.
If the configuration-setup program reports your new drive size as very much less than what you expected, see “Correcting BIOS Limitations and Partitioning Using Disk Manager” on page 1-20 to partition and format your drive.
Using Your Operating System for Partitioning
Attention: Partitioning and formatting a hard disk drive erases
all user data on the drive.
See the information that comes with your operating system to determine how to partition and format your new drive using the operating system installation procedures.
If you are installing the primary drive, the configuration-setup program prompts you for partitioning and formatting information as part of the operating system installation process.
If you are installing a secondary drive, you must enter the commands required by your operating system to partition and format the drive. For DOS with Windows, use the FDISK command followed by the FORMAT command.
Part 1: Quick Installation Guide 1-19
Correcting BIOS Limitations and Partitioning Using Disk Manager
Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives. See the documentation that comes with your IBM computer to install your hard disk drive, and to configure your system.
The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software.
Attention: The following steps do not apply to IBM computers.
1. Access your configuration-setup information.
2. Select the drive number for the new drive that you are installing. Based on BIOS type, number of IDE controllers, and number
of IDE devices in your computer, the configuration-setup program displays options for up to four devices.
Normally drives 1 and 2 are connected to the primary IDE
controller and drives 3 and 4 are connected to the secondary IDE controller.
If you have two IDE controllers, drives 1 and 3 are the
master devices and drives 2 and 4 are the slave devices.
If you have one IDE controller, drive 1 is the master device
and drive 2 is the slave device.
3. Based on your configuration, at least one of the following options (listed in order of preference) is available. Do one of the following:
a. Select the Auto Detect configuration-setup option if it is
available.
If the correct disk capacity is shown, exit, save the configuration setup, and go to “Using Your Operating System For Partitioning.”
If the correct disk capacity is not shown, continue with “Partitioning and Formatting Using Disk Manager.”
b. Select the User Definable drive type. The User Definable
entry for BIOS configuration will be a number between 47 and 49. Enter 1024 for cylinders, 16 for heads, and 63 for sectors. Set the Landing Zone and Write Precomp entries to zero. When the partitioning process completes, the drive capacity is shown as 504 MB, but you can use the full capacity of your drive. Save the changes, close the configuration-setup program, and continue with “Partitioning and Formatting Using Disk Manager.”
c. Select Drive Type 1. The value displayed for the type 1
drive is 1MB. When the partitioning process completes, the drive capacity is shown as 10 MB, but you can use the full capacity of your drive. Save the changes, close the configuration-setup program, and continue with “Partitioning and Formatting Using Disk Manager.”
1-20 Deskstar Hard Disk Drive User’s Guide
Partitioning and Formatting Using Disk Manager
The Disk Manager software contains programs that can partition, format, and prepare your drive for the installation of an operating system.
The following procedure prepares your drive for use in both IBM and Non-IBM computers.
1. Turn off the computer.
2. Insert the Disk Manager diskette and restart the computer.
3. Follow the instructions on the screen.
4. When the Disk Manager main menu displays, select View/Print Online Manual and press Enter to view information by operating system on how to partition your drive and install your operating system.
5. Return to the main menu, select Easy Disk Installation, and press Enter to accept the default partitioning. If you do not want to accept the default drive partitioning, select Advanced Disk Installation to choose your own partition sizes.
6. Follow the instructions on the screens to complete the drive partitioning process. Install your operating system as described in the Disk Manager Online Manual.
Part 1: Quick Installation Guide 1-21
Quick Installation (Spanish)
Step 1. Opening the Computer
Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form. If you are familiar with IDE products and experienced in installing options, use these instructions to quickly install your IDE drive.
Caution: Read the Safety Information in
Appendix A, page 3-1, before installing this product.
In addition to this User’s Guide, your option package contains:
Deskstar hard disk drive
Disk Manager Diskette
Four drive mounting screws IDE cable for connecting two IDE devices
(some option packages)
Mounting brackets with screws (some option packages)
The Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement provides warranty and jumper setting information.
Contact your place of purchase if parts are missing or damaged. Be sure to retain your proof of purchase. It might be required to receive warranty service.
1. Turn off all attached devices.
2. Turn off the computer.
3. Unplug the power cords for the computer and all attached devices.
4. Open the computer.
For specific information on opening your computer, see the documentation that comes with your computer.
Step 2. Unpacking the Drive
1. Before opening the antistatic bag containing the drive, touch the bag to an unpainted surface on the computer for at least two seconds. This neutralizes any static electricity buildup on the bag and on your body.
2. Remove the drive from the bag. Handle the drive by the edges. Do not touch any exposed components on the drive.
1-22 Deskstar Hard Disk Drive User’s Guide
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