IBM 9306, 9308 User Manual

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Hard ware Mainte n ance Man u al

IBMPCServer/EnterpriseRacks Types 9306, 9308

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Hard ware Mainte n ance Man u al

IBMPCServer/EnterpriseRacks Types 9306, 9308

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Note:

Before using this information and the product it supports, be sure to read the general information under “Safety information” on page 191.

Seventh Edition February 2003 The following paragraph does not apply to the United Kingdom or any country where such provisions are

inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.

This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the products, services, and features available in your area.

Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

About this manual .......................vii

Important safety information ....................vii

Online support .........................vii

General Checkout ........................1

Power checkout .........................2

Powering off the rack .......................3

Type 9306 Model 250/420/421 ...................5

Features............................5

NetBAY 42 and NetBAY 25 Cabinets .................5

Installing a rack cabinet .....................6

Part Listing (Type 9306) .....................28

Type 9306 Models 200/900/910 ..................31

Type 9306 Models 900/910 ....................31

Features ...........................31

Locations ...........................31

Side panel .........................31

Parts Listing (Type 9306 Model 200) .................32

Type 9306 Model 900/910 .....................34

Features ...........................34

Locations ..........................34

Parts listing (Type 9306 Model 900/910) ...............38

Type 9306 Models 4QS, 4QX, 9QS, 9QX, 9TS, 9TX ...........41

Features ...........................41

IBM PC Server expansion rack models ...............41

Locations ...........................41

Server selector console .....................41

Server selector unit ......................42

Connections .........................43

Power distribution unit .....................43

Cooling fan .........................44

Sliding trays .........................45

Sliding rails .........................46

Keyboard tray ........................47

Parts listing (Type 9306 – 19-inch) Models 9QS, 9TS and 9QX, 9TX .....48

Parts listing (Type 9306 – 24-inch) Models 4QS, 4QX ..........51

NetBAY 42 Enterprise Rack (Type 9308 Models 42P, 42X, 4SA, 4SB, 42S,

42E) ............................55

Features ...........................55

Locations ...........................59

Removing and installing panels ..................59

Doors ...........................61

Removing and installing the top 6U portion of the rack .........65

Installing the stabilizer bracket ..................66

Attaching rack cabinets in a suite .................66

Installing L-channel support rails to rack mounting brackets .......68

Parts listing (Type 9308 Model 42P, 42X) ...............71

NetBAY3 enclosure .......................73

Features ...........................73

Locations ...........................73

Casters...........................73

Foot pads ..........................74

Front cover .........................74

Rear panel .........................75

Device side rails .......................76

Stacking NetBAY3 enclosures ..................76

Parts Listing (NetBAY3)......................78

NetBAY3E enclosure ......................79

Features ...........................79

Locations ...........................79

Casters...........................79

Front cover .........................80

Rear panel .........................81

Device side rails .......................81

Stacking NetBAY3E enclosures ..................81

Parts listing (NetBAY3E) .....................83

1U Flat Panel Monitor Console Kit .................85

Installing the Flat Panel Monitor Console Kit ..............87

Installing the flat panel monitor and keyboard tray ...........87

Installing an optional console switch ................95

Installing Optional Devices ...................101

Installing devices on the rack cabinet mounting flanges .........102

Installing threaded rails or bars .................104

Installing cage nuts ......................104

Using the cage-nut-insertion tool .................104

Using a flat-blade screwdriver ..................105

Clip Nuts .........................105

Installing an uninterruptible power supply ..............106

Installing a power distribution unit .................108

Power Distribution Unit ....................109

Installing a PDU vertically ...................110

Installing a PDU horizontally ..................111

Installing a server .......................111

Installing a large server ....................112

Installing a small server ....................112

Installing a storage expansion unit .................114

Installing a Fibre Channel RAID controller unit .............115

Installing a Fibre Channel hub ...................115

Installing an SP switch......................116

Installing a fixed shelf ......................117

Installing a keyboard tray .....................119

Installing a flat panel monitor rack mount kit ..............119

Installing a monitor shelf .....................120

IBM NetBAY Console Switch ...................121

Features ...........................123

Tool requirements .......................124

Specifications .........................124

Installation overview ......................125

Installing a console switch vertically in a rack ............125

Installing a console switch horizontally in a rack ...........128

Parts listing (NetBAY Console Switch) ................130

iv Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308

NetBAY Power Distribution Units ..................130

NetBAY rack Power Distribution Unit introduction ............130

Tool requirements ......................131

Installation overview .....................131

Installing devices vertically ...................132

Installing a single device horizontally ...............133

Installing two devices horizontally ................135

Cabling your PDUs ......................137

NetBAY front-end Power Distribution Unit introduction ..........145

Tool requirements ......................146

Installation overview .....................146

Installing a single device vertically ................146

Installing two devices vertically .................149

Rack PDU specifications ....................154

Line cords .........................155

Power cables ........................155

NetBAY server dual-cord Power Distribution Unit introduction .......155

Tool requirements ......................156

Installation overview .....................156

Installing devices vertically ...................156

Installing a single device horizontally ...............158

Installing two devices horizontally ................160

Cabling your PDUs ......................162

Power cables ........................169

Line cords .........................170

Parts listing (Power Distribution Units) ................170

Selector switch locations .....................170

Selector switch cable connections ................172

Tiered switch configuration ...................172

Selector switch environment ..................173

Resetting the selector switch ...................173

Blank bezel..........................174

Fixed shelf ..........................174

Keyboard tray .........................175

Removing the existing flat panel monitor stand.............175

Installing the new monitor stand ..................176

Starting the system .......................181

Configuring the selector switch ..................182

Switching among servers.....................182

Advanced selector switch functions .................183

Scanning the servers .....................183

Displaying version information and device settings ..........183

Saving Hardware Configuration .................184

Resetting the mouse and keyboard ................184

Setting a scan pattern .....................184

Assigning Unique Names to Servers ...............185

Changing menu attributes ...................186

Changing the status flag attributes ................187

Assigning specific device types .................188

Making connections under power..................189

Related service information ...................191

Safety information .......................191

Safety notices (multilingual translations) ..............198

Safety inspection guide ....................229

Handling electrostatic discharge-sensitive devices ..........230

Contents v

Grounding requirements ....................231

Problem determination tips ....................231

vi Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308

About this manual

This manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes, error messages, and configuration information.

Important: This manual is intended for trained servicers who are familiar with IBM

PC Server products.

Important safety information

Be sure to read all caution and danger statements in this book before performing any of the instructions. See “Safety information” on page 191

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

Online support

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

WARNING: Handling the cord on this product or cords associated with accessories sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto o con cables de accesorios que se venden junto con este producto, pueden exponerle al plomo, un elemento químico que en el estado de California de los Estados Unidos está considerado como un causante de cancer y de defectos congénitos, además de otros riesgos reproductivos. Lávese las manos después de usar el producto.

You can download the most current diagnostic, BIOS flash, and device driver files from http://www.ibm.com/pc/support on the World Wide Web.

viii Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308

General Checkout

Use the following procedure for diagnosing keyboard, mouse, and video problems for the IBM PC Server Rack Enclosure and the IBM Rack enclosures (Type 9306 and Type 9308).

For power problems, see “Power checkout” on page 2.

Attention:

v For Models 4QS, 4QX, 9QS, 9QX, 9TS, 9TX only:

Ensure that the voltage selector switch on each server installed in the server rack

is set to 230 V ac. v For Models 200, 900 only:

Ensure that the voltage selector switch on each server installed in the server rack

is set to the proper voltage as supplied by the Power Distribution Unit, PDU.

1. Check the following:

v Ensure the external power cord is in good condition and properly connected

v Ensure the internal power cables are in good condition and properly

v Ensure the following devices are powered on.

2. If the items/conditions specified in step 1 are not okay, correct the problem and

verify that the server rack is operating correctly.

3. If the items/conditions specified in step 1 are okay, then, using the server

selector keypad buttons, check the operation of the failing device for all of the servers that are installed in the rack.

4. Did the failure occur on more than one server?

v NO: Go to the Hardware Maintenance manual for the server that was

v YES: Power-off the server rack and replace the server rack components in

to a known-good power source.

connected. (The internal power cables connect between the power distribution unit and the servers installed in the server rack.)

a. Power distribution unit b. Server selector unit c. All system units d. Display

selected when the failure occurred. Disconnect the keyboard and mouse from the server selector unit and connect them directly to the failing server. Then, run the server diagnostic programs on the failing server.

If the problem still remains, disconnect the keyboard and mouse from the failing server and reconnect them to the server selector unit. Then, replace the server rack components in the following order until the problem goes away.

a. Device cable (connects between the server selector unit and the server

that was selected when the failure occurred).

b. Server selector cable (connects between the server selector keypad and

the server selector unit). c. Server selector keypad. d. Server selector unit.

the following order until the problem goes away. See “Powering off the rack”

on page 3.

Power checkout

a. Device extender cable (connects between the device and the server

selector unit) b. Failing device c. Server selector cable (connects between the server selector keypad and

the server selector unit) d. Server selector keypad e. Server selector unit

Use the following procedure for diagnosing power problems for the IBM PC Server Rack Enclosure and IBM Rack enclosure (Type 9306).

Attention:

v For Models 4QS, 4QX, 9QS, 9QX, 9TS, 9TX only:

Ensure that the voltage selector switch on each server installed in the server rack is set to 230 V ac.

v For Models 200, 900 only:

Ensure that the voltage selector switch on each server installed in the server rack is set to the proper voltage as supplied by the Power Distribution Unit, PDU.

1. Check the following: v Ensure the external power cord is in good condition and properly connected

to a known-good power source.

v Ensure the internal power cables are in good condition and properly

connected. (The internal power cables connect between the power distribution unit and the servers installed in the server rack.)

v Ensure the following devices are powered on.

a. Power distribution unit b. Server selector unit c. All system units d. Display

2. If the items/conditions in step 1 are not okay, correct the problem and verify correct operation of the server rack.

3. If the items/conditions specified in step 1 are okay, then, using the server selector keypad buttons, check for correct operation of all the servers installed in the rack.

4. Did the failure occur on more than one server? v No: Go to the Hardware Maintenance manual for the server that was selected

when the failure occurred and run the server diagnostic programs. If the problem still remains, replace the power distribution unit.

v Yes: Power-off the server rack and replace the server rack components in the

following order until the problem goes away. See “Powering off the rack” on page 3.

a. Power distribution unit fuse. b. Power distribution unit.

2 Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308

Powering off the rack

Before performing service on the rack, follow this procedure to prevent personal injury and to avoid damaging the rack and the installed servers.

To power-off the IBM PC Server Rack:

1. Shut down and power-off all installed servers.

2. Power-off the server selector unit.

3. If a UPS system is installed in the rack, power-off the UPS system.

4. Disconnect power from the IBM PC Server Rack. v If the rack is plugged into a wall-mounted power supply, disconnect the power

cord plug from the wall socket.

v If the power cord is wired directly into the installed location’s power supply,

open the rear door of the rack cabinet and disconnect the power plug from the base of the power distribution unit.

General Checkout 3

4 Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308

Type 9306 Model 250/420/421

Features

The IBM NetBAY 42, Type 9306, Model 420 with side panels, Model 421 without side panels and the IBM NetBAY 25, Type 9306, Model 250.

NetBAY 42 and NetBAY 25 Cabinets

This documentation contains general installation instructions for the IBM NetBAY25 and NetBAY42 Rack cabinets, and many of the common optional devices that you can install in a rack cabinet. Always read the documentation that comes with your server or optional device for detailed installation instructions.

Unpack racks according to

the unpacking instructions

Locate racks according to

IBM NetBAY Rack

the

Planning Guide

Install rack stabilizer

brackets on all racks

Prepare racks for

optional devices

Install one or more

optional devices,

such as:

Complete rack

installation

Rack is setup and

ready for use

• Remove side panels, if applicable

• Remove front and rear doors from all racks, if necessary

• Attach expansion racks to each other or a primary rack to form suites

Note: Install heaviest devices in the bottom of the rack

• Install an uninterruptable power supply (UPS)

• Install a power distribution unit (PDU)

• Install a server Install a storage expansion unit

• Install a Fibre Channel RAID controller module

• Install a Fibre Channel hub

• Install an SP switch

• Install a fixed shelf

• Install a keyboard tray

• Install a flat panel monitor rack mount kit and flat panel monitor

• Install a console server selector switch

• Install a blank filler panel

• Install a monitor shelf

•

• Reinstall side panels on all racks or outermost racks in a suite

• Reinstall front and rear doors on all racks

Figure 1. Installing the rack cabinet and devices overview

Note: The illustrations in this documentation might be slightly different from your

hardware.

Installing a rack cabinet

The NetBAY25 Rack cabinet is a 25U-high rack cabinet1, while the NetBAY42 Rack cabinet is a 42U-high rack cabinet. NetBAY25 and primary NetBAY42 Rack cabinets come with side panels installed.

Note: New rack cabinets come with side and filler panels that are slightly thicker

and heavier than other rack cabinets. You can install the new side or filler panel FRUs on either type of rack cabinet.

1. One U is equal to 4.45 cm (1.75 in.)

6 Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308

Expansion NetBAY42 Rack cabinets do not come with side panels, but do include the required hardware for building a suite of rack cabinets. The rack cabinets conform to the Electronic Industries Association (EIA) standard EIA-310-D Cabinets, Racks, Panels, and Associated Equipment (1992).

Note: You need only one primary rack cabinet per suite.

Statement 1:

CAUTION: To ensure safety, all configurations of the rack cabinet must be certified by a nationally recognized testing laboratory in order to verify compliance with country-specific safety regulations. This process ensures that the end product remains safe for the operator and service personnel under normal and forseeable misuse conditions.

Figure 2. NetBAY25 Rack cabinet

Type 9306 Model 250/420/421 7

Figure 3. Primary NetBAY42 Rack cabinet with side panels

8 Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308

Figure 4. Expansion NetBAY42 Rack cabinet without side panels

Type 9306 Model 250/420/421 9

Installing stabilizer brackets

See the unpacking instructions that come with the rack cabinet for information on how to unpack and locate the rack cabinet; then, lower the rack leveling pads and install the stabilizer brackets for added stability.

Note: NetBAY25 Rack cabinets have only a front stabilizer bracket. NetBAY42

Rack cabinets have one front and four side stabilizer brackets.

Statement 2:

DANGER

v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v Always install servers and optional devices starting from the bottom of

the rack cabinet.

v Always install the heaviest devices in the bottom of the rack cabinet.

Installing the NetBAY25 stabilizer bracket:

Figure 5. Lowering the NetBAY25 leveling pads and installing the stabilizer bracket

1. Use a 12 mm open-end wrench to lower each of the four leveling pads just enough so that they touch the floor. The rack casters support the weight of the rack cabinet. The pads prevent the rack from rolling.

2. Attach the stabilizer bracket to the front of the rack cabinet with the screws that come with the bracket.

3. If necessary, bolt the rack cabinet to the floor through the provided holes in the stabilizer bracket.

10 Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308

Installing the NetBAY42 stabilizer brackets:

Figure 6. Lowering the NetBAY42 leveling pads and installing the side stabilizer brackets

2. Attach a side stabilizer bracket to the front of the rack cabinet with the screws that come with the bracket; then, attach the other three side stabilizer brackets.

Note: You must install the side stabilizer brackets so that they extend outward

from the rack cabinet, just behind the casters, as shown in Figure 6.

Front stabilizer bracket

Figure 7. Installing the NetBAY42 front stabilizer bracket

3. Attach the front stabilizer bracket to the front of the rack cabinet with the screws that come with the bracket.

Type 9306 Model 250/420/421 11

4. If necessary, bolt the rack cabinet to the floor through the provided holes in the stabilizer brackets.

Removing and installing NetBAY25 panels

The NetBAY25 Rack cabinet comes with side panels installed. Remove the side panels from a rack cabinet before you install or remove optional devices.

Removing and installing side panels: Use the following procedure to remove the NetBAY25 side panels:

Side panel

Rear locking bar

Front locking bar

Figure 8. Removing the NetBAY25 side panels

1. From the inside rear of the rack cabinet, slide the side panel locking bar into the unlocked position; then, slide the front side panel locking bar into the unlocked position.

2. Tilt the bottom of the side panel slightly toward you; then, lift the side panel away from the tabs on the top of the rack cabinet.

3. Repeat this procedure to remove both side panels.

Reverse this procedure to install the side panels. Slide both locking bars into the locked position to secure the side panel to the rack cabinet.

12 Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308

Removing rear filler panels: Use the following procedure to remove the rear filler panels from the rack cabinet:

Rear filler panel

Figure 9. Removing the NetBAY25 rear filler panels

1. Grasp the rear filler panel firmly and slide it slowly toward the front of the rack cabinet.

2. Lift the filler panel and remove it from the rack cabinet.

3. Repeat this procedure to remove both filler panels.

Installing rear filler panels: Use the following procedure to install the rear filler panels on the rack cabinet:

1. Align the bottom of the rear filler panel with the tab on the bottom rear of the rack cabinet.

2. Hold the filler panel fully against the side of the rack cabinet; then, slide the filler panel toward the rear of the rack cabinet. Ensure that both the top and bottom tabs are engaged by the filler panel.

3. Repeat this procedure to install both filler panels.

Removing and installing NetBAY42 panels

The primary NetBAY42 Rack cabinet comes with side panels installed. Remove the side panels from a primary rack cabinet, or the outermost rack cabinets in a suite, before you install or remove optional devices.

Type 9306 Model 250/420/421 13

Note: You do not need to remove the rear filler panels unless you are attaching the

rack cabinets to form a suite of rack cabinets.

Removing and installing side panels: Use the following procedure to remove the NetBAY42 side panels:

Side panel

Rear locking bar

Front locking bar

Figure 10. Removing the NetBAY42 side panels

1. From the inside rear of the rack cabinet, slide the side panel locking bar into the unlocked position; then, slide the front side panel locking bar into the unlocked position.

2. Tilt the bottom of the side panel slightly toward you; then, lift the side panel away from the tabs on the top of the rack cabinet.

3. Repeat this procedure to remove both side panels.

Reverse this procedure to install the side panels. Slide both locking bars into the locked position to secure the side panel to the rack cabinet.

14 Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308

Removing rear filler panels: Use the following procedure to remove the rear filler panels from the rack cabinet:

Rear filler panel

Figure 11. Removing the NetBAY42 rear filler panels

1. Grasp the rear filler panel firmly and slide it slowly toward the front of the rack cabinet.

2. Lift the filler panel and remove it from the rack cabinet.

3. Repeat this procedure to remove both filler panels.

Reverse this procedure to install the rear side panels on the rack cabinet.

Installing rear filler panels: Use the following procedure to install the rear filler panels on the rack cabinet:

1. Align the bottom of the rear filler panel with the tab on the bottom rear of the rack cabinet.

Type 9306 Model 250/420/421 15

3. Repeat this procedure to install both filler panels.

Door latches

Rack cabinets come with doors that have either round or square latches. You can install either latch FRU on NetBAY25 and NetBAY42 rack cabinets. See the following illustrations of the two styles of latches.

Note: Doors that come with square latches are slightly thicker and heavier than

doors that come with round latches.

16 Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308

Removing and installing rack doors

Remove the rack doors when installing and removing options in the rack cabinet. All rack cabinets come with front and rear doors installed.

Note: You only need to remove a door if part of the rack cabinet is obstructed by

the door as you install the optional device.

Removing and installing a NetBAY25 door: Use the following procedure to remove a front or rear door from the rack cabinet:

Figure 12. Removing a front door from the NetBAY25 rack cabinet

1. Unlock and open the door.

2. Grasp the door firmly with both hands and lift it upward and away from the hinges; then, set the door aside.

Reverse this procedure to install the door on the rack cabinet.

Type 9306 Model 250/420/421 17

Removing and installing a NetBAY42 door: Use the following procedure to remove a front or rear door from the rack cabinet:

Figure 13. Removing a front door from the NetBAY42 rack cabinet

1. Unlock and open the door.

2. Grasp the door firmly with both hands and lift it upward and away from the hinges; then, set the door aside.

Reverse this procedure to install the door on the rack cabinet.

Reversing a front or rear door: Use the following procedure to reverse a front or rear door on the rack cabinet so that it opens in the opposite direction:

18 Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308

Note: The illustrations in this procedure are of a NetBAY42 rack cabinet. The same

procedure applies to the NetBAY25 rack cabinet.

1. Remove the door according to “Removing and installing a NetBAY42 door” on page 18 or “Removing and installing a NetBAY25 door” on page 17.

2. Remove the top and bottom hinge pins from the rack cabinet; then, install the hinge pins on the other side of the rack cabinet.

Figure 14. Moving the hinge pins and front door latch

3. Remove the front door latch and attach it to the other side of the rack cabinet.

Note: The rear door latch is built-in to both rear filler panels, so there is nothing

to move when reversing the rear door on the rack cabinet.

Type 9306 Model 250/420/421 19

4. Carefully rotate the door 180°; then, install the door on the other side of the rack cabinet.

Figure 15. Rotating and installing the door

20 Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308

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