Before using this information and the product it supports, be sure to read the general
information under “Safety information” on page 191.
Seventh Edition February 2003
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
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This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
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improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not offer
the products, services, or features discussed in this document in other countries, and the information is subject to
change without notice. Consult your local IBM representative for information on the products, services, and features
available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
Problem determination tips ....................231
viHardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308
About this manual
This manual contains diagnostic information, a Symptom-to-FRU index, service
information, error codes, error messages, and configuration information.
Important: This manual is intended for trained servicers who are familiar with IBM
PC Server products.
Important safety information
Be sure to read all caution and danger statements in this book before performing
any of the instructions. See “Safety information” on page 191
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Online support
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
You can download the most current diagnostic, BIOS flash, and device driver files
from http://www.ibm.com/pc/support on the World Wide Web.
viiiHardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308
General Checkout
Use the following procedure for diagnosing keyboard, mouse, and video problems
for the IBM PC Server Rack Enclosure and the IBM Rack enclosures (Type 9306
and Type 9308).
For power problems, see “Power checkout” on page 2.
Attention:
v For Models 4QS, 4QX, 9QS, 9QX, 9TS, 9TX only:
Ensure that the voltage selector switch on each server installed in the server rack
is set to 230 V ac.
v For Models 200, 900 only:
Ensure that the voltage selector switch on each server installed in the server rack
is set to the proper voltage as supplied by the Power Distribution Unit, PDU.
1. Check the following:
v Ensure the external power cord is in good condition and properly connected
v Ensure the internal power cables are in good condition and properly
v Ensure the following devices are powered on.
2. If the items/conditions specified in step 1 are not okay, correct the problem and
verify that the server rack is operating correctly.
3. If the items/conditions specified in step 1 are okay, then, using the server
selector keypad buttons, check the operation of the failing device for all of the
servers that are installed in the rack.
4. Did the failure occur on more than one server?
v NO: Go to the Hardware Maintenance manual for the server that was
v YES: Power-off the server rack and replace the server rack components in
to a known-good power source.
connected. (The internal power cables connect between the power
distribution unit and the servers installed in the server rack.)
a. Power distribution unit
b. Server selector unit
c. All system units
d. Display
selected when the failure occurred. Disconnect the keyboard and mouse from
the server selector unit and connect them directly to the failing server. Then,
run the server diagnostic programs on the failing server.
If the problem still remains, disconnect the keyboard and mouse from the
failing server and reconnect them to the server selector unit. Then, replace
the server rack components in the following order until the problem goes
away.
a. Device cable (connects between the server selector unit and the server
that was selected when the failure occurred).
b. Server selector cable (connects between the server selector keypad and
the server selector unit).
c. Server selector keypad.
d. Server selector unit.
the following order until the problem goes away. See “Powering off the rack”
a. Device extender cable (connects between the device and the server
selector unit)
b. Failing device
c. Server selector cable (connects between the server selector keypad and
the server selector unit)
d. Server selector keypad
e. Server selector unit
Use the following procedure for diagnosing power problems for the IBM PC Server
Rack Enclosure and IBM Rack enclosure (Type 9306).
Attention:
v For Models 4QS, 4QX, 9QS, 9QX, 9TS, 9TX only:
Ensure that the voltage selector switch on each server installed in the server rack
is set to 230 V ac.
v For Models 200, 900 only:
Ensure that the voltage selector switch on each server installed in the server rack
is set to the proper voltage as supplied by the Power Distribution Unit, PDU.
1. Check the following:
v Ensure the external power cord is in good condition and properly connected
to a known-good power source.
v Ensure the internal power cables are in good condition and properly
connected. (The internal power cables connect between the power
distribution unit and the servers installed in the server rack.)
v Ensure the following devices are powered on.
a. Power distribution unit
b. Server selector unit
c. All system units
d. Display
2. If the items/conditions in step 1 are not okay, correct the problem and verify
correct operation of the server rack.
3. If the items/conditions specified in step 1 are okay, then, using the server
selector keypad buttons, check for correct operation of all the servers installed
in the rack.
4. Did the failure occur on more than one server?
v No: Go to the Hardware Maintenance manual for the server that was selected
when the failure occurred and run the server diagnostic programs. If the
problem still remains, replace the power distribution unit.
v Yes: Power-off the server rack and replace the server rack components in the
following order until the problem goes away. See “Powering off the rack” on
page 3.
a. Power distribution unit fuse.
b. Power distribution unit.
2Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308
Powering off the rack
Before performing service on the rack, follow this procedure to prevent personal
injury and to avoid damaging the rack and the installed servers.
To power-off the IBM PC Server Rack:
1. Shut down and power-off all installed servers.
2. Power-off the server selector unit.
3. If a UPS system is installed in the rack, power-off the UPS system.
4. Disconnect power from the IBM PC Server Rack.
v If the rack is plugged into a wall-mounted power supply, disconnect the power
cord plug from the wall socket.
v If the power cord is wired directly into the installed location’s power supply,
open the rear door of the rack cabinet and disconnect the power plug from
the base of the power distribution unit.
General Checkout3
4Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308
Type 9306 Model 250/420/421
Features
The IBM NetBAY 42, Type 9306, Model 420 with side panels, Model 421 without
side panels and the IBM NetBAY 25, Type 9306, Model 250.
NetBAY 42 and NetBAY 25 Cabinets
This documentation contains general installation instructions for the IBM
NetBAY25 and NetBAY42 Rack cabinets, and many of the common optional
devices that you can install in a rack cabinet. Always read the documentation that
comes with your server or optional device for detailed installation instructions.
• Remove front and rear doors from all racks, if necessary
• Attach expansion racks to each other or a primary rack to form suites
Note: Install heaviest devices in the bottom of the rack
• Install an uninterruptable power supply (UPS)
• Install a power distribution unit (PDU)
• Install a server
Install a storage expansion unit
•
Install a Fibre Channel RAID controller module
•
Install a Fibre Channel hub
•
Install an SP switch
•
Install a fixed shelf
•
Install a keyboard tray
•
Install a flat panel monitor rack mount kit and flat panel monitor
•
Install a console server selector switch
•
Install a blank filler panel
•
Install a monitor shelf
•
• Reinstall side panels on all racks or outermost racks in a suite
• Reinstall front and rear doors on all racks
Figure 1. Installing the rack cabinet and devices overview
Note: The illustrations in this documentation might be slightly different from your
hardware.
Installing a rack cabinet
The NetBAY25 Rack cabinet is a 25U-high rack cabinet1, while the NetBAY42 Rack
cabinet is a 42U-high rack cabinet. NetBAY25 and primary NetBAY42 Rack cabinets
come with side panels installed.
Note: New rack cabinets come with side and filler panels that are slightly thicker
and heavier than other rack cabinets. You can install the new side or filler
panel FRUs on either type of rack cabinet.
1. One U is equal to 4.45 cm (1.75 in.)
6Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308
Expansion NetBAY42 Rack cabinets do not come with side panels, but do include
the required hardware for building a suite of rack cabinets. The rack cabinets
conform to the Electronic Industries Association (EIA) standard EIA-310-D Cabinets,Racks, Panels, and Associated Equipment (1992).
Note: You need only one primary rack cabinet per suite.
Statement 1:
CAUTION:
To ensure safety, all configurations of the rack cabinet must be certified by a
nationally recognized testing laboratory in order to verify compliance with
country-specific safety regulations. This process ensures that the end
product remains safe for the operator and service personnel under normal
and forseeable misuse conditions.
Figure 2. NetBAY25 Rack cabinet
Type 9306 Model 250/420/4217
Figure 3. Primary NetBAY42 Rack cabinet with side panels
8Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308
Figure 4. Expansion NetBAY42 Rack cabinet without side panels
Type 9306 Model 250/420/4219
Installing stabilizer brackets
See the unpacking instructions that come with the rack cabinet for information on
how to unpack and locate the rack cabinet; then, lower the rack leveling pads and
install the stabilizer brackets for added stability.
Note: NetBAY25 Rack cabinets have only a front stabilizer bracket. NetBAY42
Rack cabinets have one front and four side stabilizer brackets.
Statement 2:
DANGER
v Always lower the leveling pads on the rack cabinet.
v Always install stabilizer brackets on the rack cabinet.
v Always install servers and optional devices starting from the bottom of
the rack cabinet.
v Always install the heaviest devices in the bottom of the rack cabinet.
Installing the NetBAY25 stabilizer bracket:
Figure 5. Lowering the NetBAY25 leveling pads and installing the stabilizer bracket
1. Use a 12 mm open-end wrench to lower each of the four leveling pads just
enough so that they touch the floor. The rack casters support the weight of the
rack cabinet. The pads prevent the rack from rolling.
2. Attach the stabilizer bracket to the front of the rack cabinet with the screws that
come with the bracket.
3. If necessary, bolt the rack cabinet to the floor through the provided holes in the
stabilizer bracket.
10Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308
Installing the NetBAY42 stabilizer brackets:
Figure 6. Lowering the NetBAY42 leveling pads and installing the side stabilizer brackets
1. Use a 12 mm open-end wrench to lower each of the four leveling pads just
enough so that they touch the floor. The rack casters support the weight of the
rack cabinet. The pads prevent the rack from rolling.
2. Attach a side stabilizer bracket to the front of the rack cabinet with the screws
that come with the bracket; then, attach the other three side stabilizer brackets.
Note: You must install the side stabilizer brackets so that they extend outward
from the rack cabinet, just behind the casters, as shown in Figure 6.
Front stabilizer bracket
Figure 7. Installing the NetBAY42 front stabilizer bracket
3. Attach the front stabilizer bracket to the front of the rack cabinet with the screws
that come with the bracket.
Type 9306 Model 250/420/42111
4. If necessary, bolt the rack cabinet to the floor through the provided holes in the
stabilizer brackets.
Removing and installing NetBAY25 panels
The NetBAY25 Rack cabinet comes with side panels installed. Remove the side
panels from a rack cabinet before you install or remove optional devices.
Removing and installing side panels: Use the following procedure to remove
the NetBAY25 side panels:
Side panel
Rear
locking bar
Front
locking
bar
Figure 8. Removing the NetBAY25 side panels
1. From the inside rear of the rack cabinet, slide the side panel locking bar into the
unlocked position; then, slide the front side panel locking bar into the unlocked
position.
2. Tilt the bottom of the side panel slightly toward you; then, lift the side panel
away from the tabs on the top of the rack cabinet.
3. Repeat this procedure to remove both side panels.
Reverse this procedure to install the side panels. Slide both locking bars into the
locked position to secure the side panel to the rack cabinet.
12Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308
Removing rear filler panels: Use the following procedure to remove the rear filler
panels from the rack cabinet:
Rear filler panel
Figure 9. Removing the NetBAY25 rear filler panels
1. Grasp the rear filler panel firmly and slide it slowly toward the front of the rack
cabinet.
2. Lift the filler panel and remove it from the rack cabinet.
3. Repeat this procedure to remove both filler panels.
Installing rear filler panels: Use the following procedure to install the rear filler
panels on the rack cabinet:
1. Align the bottom of the rear filler panel with the tab on the bottom rear of the
rack cabinet.
2. Hold the filler panel fully against the side of the rack cabinet; then, slide the filler
panel toward the rear of the rack cabinet. Ensure that both the top and bottom
tabs are engaged by the filler panel.
3. Repeat this procedure to install both filler panels.
Removing and installing NetBAY42 panels
The primary NetBAY42 Rack cabinet comes with side panels installed. Remove the
side panels from a primary rack cabinet, or the outermost rack cabinets in a suite,
before you install or remove optional devices.
Type 9306 Model 250/420/42113
Note: You do not need to remove the rear filler panels unless you are attaching the
rack cabinets to form a suite of rack cabinets.
Removing and installing side panels: Use the following procedure to remove
the NetBAY42 side panels:
Side panel
Rear locking bar
Front
locking
bar
Figure 10. Removing the NetBAY42 side panels
1. From the inside rear of the rack cabinet, slide the side panel locking bar into the
unlocked position; then, slide the front side panel locking bar into the unlocked
position.
2. Tilt the bottom of the side panel slightly toward you; then, lift the side panel
away from the tabs on the top of the rack cabinet.
3. Repeat this procedure to remove both side panels.
Reverse this procedure to install the side panels. Slide both locking bars into the
locked position to secure the side panel to the rack cabinet.
14Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308
Removing rear filler panels: Use the following procedure to remove the rear filler
panels from the rack cabinet:
Rear filler panel
Figure 11. Removing the NetBAY42 rear filler panels
1. Grasp the rear filler panel firmly and slide it slowly toward the front of the rack
cabinet.
2. Lift the filler panel and remove it from the rack cabinet.
3. Repeat this procedure to remove both filler panels.
Reverse this procedure to install the rear side panels on the rack cabinet.
Installing rear filler panels: Use the following procedure to install the rear filler
panels on the rack cabinet:
1. Align the bottom of the rear filler panel with the tab on the bottom rear of the
rack cabinet.
Type 9306 Model 250/420/42115
2. Hold the filler panel fully against the side of the rack cabinet; then, slide the filler
panel toward the rear of the rack cabinet. Ensure that both the top and bottom
tabs are engaged by the filler panel.
3. Repeat this procedure to install both filler panels.
Door latches
Rack cabinets come with doors that have either round or square latches. You can
install either latch FRU on NetBAY25 and NetBAY42 rack cabinets. See the
following illustrations of the two styles of latches.
Note: Doors that come with square latches are slightly thicker and heavier than
doors that come with round latches.
16Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308
Removing and installing rack doors
Remove the rack doors when installing and removing options in the rack cabinet. All
rack cabinets come with front and rear doors installed.
Note: You only need to remove a door if part of the rack cabinet is obstructed by
the door as you install the optional device.
Removing and installing a NetBAY25 door: Use the following procedure to
remove a front or rear door from the rack cabinet:
Figure 12. Removing a front door from the NetBAY25 rack cabinet
1. Unlock and open the door.
2. Grasp the door firmly with both hands and lift it upward and away from the
hinges; then, set the door aside.
Reverse this procedure to install the door on the rack cabinet.
Type 9306 Model 250/420/42117
Removing and installing a NetBAY42 door: Use the following procedure to
remove a front or rear door from the rack cabinet:
Figure 13. Removing a front door from the NetBAY42 rack cabinet
1. Unlock and open the door.
2. Grasp the door firmly with both hands and lift it upward and away from the
hinges; then, set the door aside.
Reverse this procedure to install the door on the rack cabinet.
Reversing a front or rear door: Use the following procedure to reverse a front or
rear door on the rack cabinet so that it opens in the opposite direction:
18Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308
Note: The illustrations in this procedure are of a NetBAY42 rack cabinet. The same
procedure applies to the NetBAY25 rack cabinet.
1. Remove the door according to “Removing and installing a NetBAY42 door” on
page 18 or “Removing and installing a NetBAY25 door” on page 17.
2. Remove the top and bottom hinge pins from the rack cabinet; then, install the
hinge pins on the other side of the rack cabinet.
Figure 14. Moving the hinge pins and front door latch
3. Remove the front door latch and attach it to the other side of the rack cabinet.
Note: The rear door latch is built-in to both rear filler panels, so there is nothing
to move when reversing the rear door on the rack cabinet.
Type 9306 Model 250/420/42119
4. Carefully rotate the door 180°; then, install the door on the other side of the rack
cabinet.
Figure 15. Rotating and installing the door
20Hardware Maintenance Manual: IBM PC Server/Enterprise Racks Types 9306, 9308
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