IBM 9234CNU, 9234DNU Service Manual
Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU
Problem Determination and Service Guide
Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU
Problem Determination and Service Guide
First Edition (January 2009)
© Copyright International Business Machines Corporation 2008.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Safety ............................vii
Guidelines for trained service technicians ...............viii
Inspecting for unsafe conditions .................viii
Guidelines for servicing electrical equipment .............ix
Safety statements ........................x
Chapter 1. Introduction ......................1
Related documentation ......................1
Notices and statements in this document ................2
Features and specifications .....................3
Server controls, LEDs, and power ..................4
Front view ..........................4
Rear view ..........................6
Server power features......................6
Connectors, LEDs, and jumpers ...................8
System-board internal connectors .................8
System-board external connectors .................9
System-board optional-devices connectors..............10
System-board LEDs ......................11
System-board jumpers .....................12
Chapter 2. Configuration information and instructions .........13
Updating the firmware ......................13
Using the Configuration/Setup Utility program .............13
Starting the Configuration/Setup Utility program ............13
Configuration/Setup Utility menu choices ..............14
Using passwords .......................17
Chapter 3. Parts listing, Lotus Foundations Appliance Type 9234 .....19
Replaceable server components ..................20
Power cords ..........................22
Chapter 4. Removing and replacing server components ........25
Installation guidelines ......................25
System reliability guidelines ...................26
Working inside the server with the power on .............27
Handling static-sensitive devices .................28
Returning a device or component .................28
Connecting the cables ......................29
Removing and replacing Tier 1 CRUs ................30
Removing the side cover ....................30
Installing the side cover.....................31
Removing the upper bezel....................32
Installing the upper bezel ....................33
Removing the lower bezel ....................34
Installing the lower bezel ....................35
Removing an adapter .....................36
Installing an adapter ......................37
Removing and installing internal drives ...............39
Removing and replacing Tier 2 CRUs ................45
Removing the battery .....................45
Installing the battery ......................45
Removing the rear system fan ..................47
© Copyright IBM Corp. 2008 iii
Installing the rear system fan...................48
Removing the hard disk drive fan assembly .............49
Installing the hard disk drive fan assembly ..............51
Removing the simple-swap backplate ...............52
Installing the simple-swap backplate ................54
Removing the front-panel assembly ................55
Installing the front-panel assembly .................56
Removing the front USB connector assembly.............56
Removing the rear adapter retention bracket .............57
Installing the rear adapter retention bracket .............58
Removing the front adapter-retention bracket .............58
Installing the front adapter-retention bracket .............59
Installing the front USB connector assembly .............59
Replacing a SATA interposer card and IDE PATA flash module ......59
Replacing a hotswappable idb drive kit ...............60
Removing and replacing FRUs ...................61
Removing a non-hot-swap power supply ..............61
Installing a non-hot-swap power supply ...............64
Removing the microprocessor and fan sink .............65
Installing a microprocessor and fan sink...............67
Removing the system board ...................70
Installing the system board ...................72
Chapter 5. Diagnostics .....................77
Diagnostic tools ........................77
POST ............................77
POST beep codes ......................79
No-beep symptoms ......................81
Error logs ..........................82
POST error codes.......................84
Checkout procedure .......................94
About the checkout procedure ..................94
Performing the checkout procedure ................95
Troubleshooting tables ......................96
General problems .......................96
Hard disk drive problems ....................96
Intermittent problems......................97
Memory problems .......................97
Microprocessor problems ....................98
Monitor or video problems ....................98
Power problems .......................101
Serial port problems .....................102
Software problems ......................103
Universal Serial Bus (USB) port problems .............103
LCD display and control panel problems ..............104
SATA interposer card and IDE PATA flash module problems .......104
Hotswappable idb drive kit problems ...............105
Error LEDs ..........................106
Power-supply LEDs .......................107
Updating (flash-update) the BIOS code on the server
..........109
System-error log messages ....................110
Solving power problems .....................117
Solving Ethernet controller problems ................118
Solving undetermined problems ..................119
Problem determination tips ....................120
iv Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide
Appendix A. Getting help and technical assistance ..........121
Before you call ........................121
Using the documentation .....................121
Getting help and information from the World Wide Web .........121
Software service and support ...................122
Hardware service and support ...................122
IBM Taiwan product service ....................122
Appendix B. Notices ......................123
Trademarks..........................123
Important notes ........................124
Product recycling and disposal ..................125
Battery return program .....................126
Electronic emission notices ....................127
Federal Communications Commission (FCC) statement ........127
Industry Canada Class A emission compliance statement ........128
Avis de conformité à la réglementation d’Industrie Canada .......128
Australia and New Zealand Class A statement ............128
United Kingdom telecommunications safety requirement ........128
European Union EMC Directive conformance statement ........128
Taiwanese Class A warning statement ...............129
Chinese Class A warning statement ................129
Japanese Voluntary Control Council for Interference (VCCI) statement 129
Korean Class A warning statement ................129
Index ............................131
Contents v
vi Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
© Copyright IBM Corp. 2008 vii
Guidelines for trained service technicians
This section contains information for trained service technicians.
Inspecting for unsafe conditions
Use the information in this section to help you identify potential unsafe conditions in
an IBM®product that you are working on. Each IBM product, as it was designed
and manufactured, has required safety items to protect users and service
technicians from injury. The information in this section addresses only those items.
Use good judgment to identify potential unsafe conditions that might be caused by
non-IBM alterations or attachment of non-IBM features or options that are not
addressed in this section. If you identify an unsafe condition, you must determine
how serious the hazard is and whether you must correct the problem before you
work on the product.
Consider the following conditions and the safety hazards that they present:
v Electrical hazards, especially primary power. Primary voltage on the frame can
cause serious or fatal electrical shock.
v Explosive hazards, such as a damaged CRT face or a bulging or leaking
capacitor.
v Mechanical hazards, such as loose or missing hardware.
To inspect the product for potential unsafe conditions, complete the following steps:
1. Make sure that the power is off and the power cord is disconnected.
2. Make sure that the exterior cover is not damaged, loose, or broken, and
observe any sharp edges.
3. Check the power cord:
v Make sure that the third-wire ground connector is in good condition. Use a
meter to measure third-wire ground continuity for 0.1 ohm or less between
the external ground pin and the frame ground.
v Make sure that the power cord is the correct type, as specified in “Power
cords” on page 22.
v Make sure that the insulation is not frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety
of any non-IBM alterations.
6. Check inside the server for any obvious unsafe conditions, such as metal filings,
contamination, water or other liquid, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Make sure that the power-supply cover fasteners (screws or rivets) have not
been removed or tampered with.
viii Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide
Guidelines for servicing electrical equipment
Observe the following guidelines when you service electrical equipment:
v Check the area for electrical hazards such as moist floors, nongrounded power
extension cords, and missing safety grounds.
v Use only approved tools and test equipment. Some hand tools have handles that
are covered with a soft material that does not provide insulation from live
electrical currents.
v Regularly inspect and maintain your electrical hand tools for safe operational
condition. Do not use worn or broken tools or testers.
v Do not touch the reflective surface of a dental mirror to a live electrical circuit.
The surface is conductive and can cause personal injury or equipment damage if
it touches a live electrical circuit.
v Some rubber floor mats contain small conductive fibers to decrease electrostatic
discharge. Do not use this type of mat to protect yourself from electrical shock.
v Do not work alone under hazardous conditions or near equipment that has
hazardous voltages.
v Locate the emergency power-off (EPO) switch, disconnecting switch, or electrical
outlet so that you can turn off the power quickly in the event of an electrical
accident.
v Disconnect all power before you perform a mechanical inspection, work near
power supplies, or remove or install main units.
v Before you work on the equipment, disconnect the power cord. If you cannot
disconnect the power cord, have the customer power-off the wall box that
supplies power to the equipment and lock the wall box in the off position.
v Never assume that power has been disconnected from a circuit. Check it to
make sure that it has been disconnected.
v If you have to work on equipment that has exposed electrical circuits, observe
the following precautions:
– Make sure that another person who is familiar with the power-off controls is
near you and is available to turn off the power if necessary.
– When you are working with powered-on electrical equipment, use only one
hand. Keep the other hand in your pocket or behind your back to avoid
creating a complete circuit that could cause an electrical shock.
– When you use a tester, set the controls correctly and use the approved probe
leads and accessories for that tester.
– Stand on a suitable rubber mat to insulate you from grounds such as metal
floor strips and equipment frames.
v Use extreme care when you measure high voltages.
v To ensure proper grounding of components such as power supplies, pumps,
blowers, fans, and motor generators, do not service these components outside of
their normal operating locations.
v If an electrical accident occurs, use caution, turn off the power, and send another
person to get medical aid.
Safety ix
Safety statements
Important:
Each caution and danger statement in this document is labeled with a number. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the Safety
Information document.
For example, if a caution statement is labeled with “Statement 1”, translations for
that caution statement are in the Safety Information document under “Statement 1”.
Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.
x Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety xi
Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 4:
≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
xii Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide
2
1
Safety xiii
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 12:
CAUTION:
The following label indicates a hot surface nearby.
Statement 13:
DANGER
Overloading a branch circuit is potentially a fire hazard and a shock hazard
under certain conditions. To avoid these hazards, ensure that your system
electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device for
electrical specifications.
xiv Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide
Statement 15:
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server
unit is extended.
German Ordinance for Work gloss statement
The product is not suitable for use with visual display work place devices according
to clause 2 of the German Ordinance for Work with Visual Display Units.
Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne§2der
Bildschirmarbeitsverordnung geeignet.
Safety xv
xvi Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide
Chapter 1. Introduction
This guide is intended for use by a knowledgeable and trained hardware technician.
It is not intended to be used by an untrained end user of the Lotus Foundations
Appliance. Please contact your reseller or IT service provider or contact IBM
support at 1–866–384–8324 option 2.
The Problem Determination and Service Guide contains information to help you
solve problems that might occur in the IBM Lotus Foundations Appliance, Type
9234 CNU and 9234 DNU. It describes the diagnostic tools that come with the
server, error codes and suggested actions, and instructions for replacing failing
components.
Replaceable components are of three types:
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for
the installation.
v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or
request IBM to install it, at no additional charge, under the type of warranty
service that is designated for the server.
v Field replaceable unit (FRU): FRUs must be installed only by trained service
technicians.
For information about the terms of the warranty and getting service and assistance,
see the Warranty and Support Information document, included with the Lotus
Foundations Appliance.
Related documentation
In addition to this document, the following documentation also comes with the Lotus
Foundations Appliance:
v Important Information and Pointer Flyer
v Important Information Flyer (green)
v pDSA CD
A documentation CD is also provided and contains the following:
v Lotus Foundations Appliance Quick Start Guide
v Warranty and Support Manual
v IBM Safety Manual
The server might have features that are not described in the documentation that
comes with the server. The documentation might be updated occasionally to include
information about those features, or technical updates might be available to provide
additional information that is not included in the server documentation. These
updates are available from the IBM Web site. To check for updated documentation
and technical updates, complete the following steps.
Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.
1. Go to http://www-01.ibm.com/software/lotus/support/
2. Under Search Lotus support, enter the search term ″Foundations Hardware″.
© Copyright IBM Corp. 2008 1
3. In the search results, select the document ″Certified and Supported Hardware
Types for Lotus Foundations″.
4. Verify the hardware type in-use. Search via the indicated Foundations
Knowledge Base link(s) for more detailed information.
Notices and statements in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the IBM Lotus Foundations
Documentation CD. Each statement is numbered for reference to the corresponding
statement in the Safety Information document.
The following notices and statements are used in this document:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage might occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
2 Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide
Features and specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Table 1. Features and specifications
Microprocessor:
v Supports one Intel
microprocessor, 1066 MHz/3M, 2.53
GHz dual-core or one Intel X3330
microprocessor, 1333 MHz/6M, 2.66
GHz quad-core
Memory:
v Minimum: 2 GB
v Maximum: 8 GB
v Types: PC2-5300 or PC2-6400, ECC
unbuffered double-data-rate 2
(DDR2) 667 or 800 MHz SDRAM
v Connectors: four dual inline memory
module (DIMM) connectors, two-way
interleaved
Drives (depending on the model):
v Hard disk drive: Simple-swap SATA
(250 GB or 500 GB)
v Hotswappable idb drive for backup (1
TB)
-
Drive bays:
v Two 5.25 in. half-high bays (one LCD
display and one idb drive installed)
v Four 2.5 in. slim-high hard disk drive
bays
®
E7200
Fans:
Three speed-controlled fans.
Power supply:
v One non-redundant 401-watt (90-240 V
ac)
Size:
v Height: 438 mm (17.25 in.)
v Depth: 540 mm (21.25 in.)
v Width: 216 mm (8.5 in.)
v Weight: 16.3 kg (36 lb) to 25.2 kg (56
lb) depending upon configuration
Integrated functions:
v Mini-baseboard management controller
(mini-BMC)
v Broadcom BCM5722 10/100/1000
Ethernet controller on the system board
with RJ-45 Ethernet port
v One internal single-channnel (four ports
per channel) SAS/SATA controller
(mini-PCI slot)
v Two serial ports
v One parallel port
v Six-port Serial ATA controller
v Eight Universal Serial Bus (USB) v2.0
ports (two on front and four on rear, one
internal for optional tape drive, and one
internal for optional Remote Supervisor
Adapter II SlimLine)
v Onboard ATI ES1000 video controller
– Compatible with SVGA and VGA
– 64 MB DDR2 SDRAM video memory
– LCD display
– Interposer card
– 5 12 MB I DE PATA flash card (DOM)
– Removable idb hard drive kit
– Dual port PCI 1000 Ethernet card
Diagnostic LEDs:
v Fans
v Hard disk drives
v Memory
v Microprocessor
v PCI slots
v Power supply
v VRD
Acoustical noise emissions:
v Sound power, idling: 5.0 bel
v Sound power, operating: 5.3 bel
Environment:
v Air temperature:
– Server on: 10° to 35°C (50° to 95°F)
Altitude: 0 to 914.4 m (3000 ft)
– Server on: 10° to 32°C (50° to 89.6°F)
Altitude: 914.4 m (3000 ft) to 2133.6 m
(7000 ft)
– Server off: 10° to 43°C (50° to 109.4°F)
Maximum altitude: 2133.6 m (7000 ft)
– Shipping: -40° to 60°C (-40° to 140°F)
v Humidity (operating and storage):
– Server on: 8% to 80%
– Server off: 8% to 80%
Heat output:
Approximate heat output in British thermal
units (Btu) per hour:
v Minimum configuration: 630 Btu per hour
(185 watts)
v Maximum configuration: 1784 Btu per hour
(523 watts)
Electrical input:
v Sine-wave input (50 or 60 Hz) required
v Input voltage and frequency ranges
automatically selected
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
v Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
v Input kilovolt-amperes (kVA) approximately:
– Minimum: 0.20 kVA (all models)
– Maximum: 0.55 kVA
Notes:
1. Power consumption and heat output vary
depending on the number and type of
optional features that are installed and the
power-management optional features that
are in use.
2. These levels were measured in controlled
acoustical environments according to the
procedures specified by the American
National Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given location
might exceed the average stated values
because of room reflections and other
nearby noise sources. The declared
sound-power levels indicate an upper limit,
below which a large number of computers
will operate.
Chapter 1. Introduction
3
Server controls, LEDs, and power
This section describes the controls and light-emitting diodes (LEDs) and how to turn
the server on and off.
Front view
The following illustration shows the controls, LEDs, and connectors on the front of
the server.
Power-control button
Press this button to turn the server on and off manually.
LCD display
Displays basic server status information and can be used with the control
panel buttons, to configure basic server settings.
Cancel button
Cancels actions performed on the LCD control panel and can be used for
navigating out of menu options.
Hotswappable idb disk
Performs full and incremental backups of server settings and data.
Disk activity LED
When this green LED is lit, it indicates that the idb disk is in use, either
performing a backup of data or restoring data. This activity light will also
flicker during startup and shutdown of the server.
Direction arrow
Used to navigate through the LCD display settings and can also be used to
adjust specific settings such as IP address configuration.
Backup & Restore buttons
These buttons can be used to initiate either a server backup or restore from
the control panel, in the event that WebConfig is inaccessible.
Enter button
Use for navigation and configuration of the LCD display.
idb disk lock
Locks the idb disk into place. Backup and restore procedures will not work
if the idb disk is not locked.
4 Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide
Upper bezel door
Covers the LCD display and control panel, and the hotswappable idb disk.
Chapter 1. Introduction 5
Rear view
The following illustration shows the connectors and LEDs on the rear of the server.
Power cord connector
Connect the power cord to this connector.
Serial 2 connector
Connect a 9-pin serial device to this connector.
Parallel connector
Connect a parallel device to this connector.
Serial 1 connector
Connect a 9-pin serial device to this connector.
Video connector
Connect a monitor to this connector.
USB connectors
Connect USB devices to these connectors.
Ethernet connectors
Use this connector to connect the server to a network. Eth0 is dedicated to
LAN usage, while Eth1 and Eth2 are dedicated to Internet connectivity.
Ethernet transmit/receive activity LED
This LED is on the Ethernet connector on the rear of the server. When this
LED is lit, it indicates that there is activity between the server and the
network.
Ethernet link status LED
This LED is on the Ethernet connector on the rear of the server. When this
LED is lit, it indicates that there is an active connection on the Ethernet
port.
Server power features
When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic except the service processor is
6 Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide
shut down; however, the server can respond to requests from the service processor,
such as a remote request to turn on the server. The power-on LED flashes to
indicate that the server is connected to ac power but not turned on.
Turning on the server
Approximately 20 seconds after the server is connected to ac power, the
power-control button becomes active, and one or more fans might start running to
provide cooling while the server is connected to power. You can turn on the server
and start the operating system by pressing the power-control button. Or, if a power
failure occurs while the server is turned on, the server will restart automatically
when power is restored.
Turning off the server
When you turn off the server and leave it connected to ac power, the server can
respond to requests from the service processor, such as a remote request to turn
on the server. While the server remains connected to ac power, one or more fans
might continue to run. To remove all power from the server, you must disconnect it
from the power source.
Some operating systems require an orderly shutdown before you turn off the server.
See your operating-system documentation for information about shutting down the
operating system.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
The server can be turned off in any of the following ways:
v You can turn off the server from the operating system, if your operating system
supports this feature. After an orderly shutdown of the operating system, the
server will be turned off automatically.
v You can press the power-control button to start an orderly shutdown of the
operating system and turn off the server, if your operating system supports this
feature.
v If the operating system stops functioning, you can press and hold the
power-control button for more than 4 seconds to turn off the server.
v If an optional Remote Supervisor Adapter II SlimLine is installed in the server, the
server can be turned off from the Remote Supervisor Adapter II SlimLine user
interface.
v If the Wake on LAN feature turned on the server, the Wake on LAN feature can
turn off the server.
Chapter 1. Introduction 7
v The server can turn itself off as an automatic response to a critical system
failure.
Connectors, LEDs, and jumpers
The illustrations in this section show the connectors, light-emitting diodes (LEDs),
and jumpers on the system board. The illustrations might differ slightly from your
hardware.
System-board internal connectors
The following illustration shows the internal connectors on the system board.
Main power
System
fan connector
Battery
Microprocessor
power
Microprocessor fan
(optional) External USB diskette drive
DIMM 1
DIMM 2
DIMM 3
DIMM 4
Microprocessor
Front panel
Hard disk drive fan
Front USBs
SATA 0
SATA 1
SATA 2
SATA 3
SATA 4
SATA 5
Hot-swap hard
disk drive backplane
USB tape drive
PCI-X enablement
card connector
Mini-BMC boot loader
8 Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide
Wake on LAN
Mini-PCI slot
Mini-BMC JTAG connector
System-board external connectors
The following illustration shows the external input/output (I/O) connectors on the
system board.
Chapter 1. Introduction 9
System-board optional-devices connectors
The following illustration shows the system-board connectors for user-installable
optional devices.
Remote Supervisor
Adapter II Slim Line
Slot 1, PCI Express x8
Slot 2, PCI Express x4 (x1)
Slot 3, PCI-X 64-bit 133 MHz
Slot 4, PCI 32-bit 33 MHz
DIMM 1
DIMM 2
DIMM 3
DIMM 4
Slot 5, PCI 32-bit 33 MHz
10 Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide
System-board LEDs
The following illustration shows the LEDs on the system board.
Slot 1, PCI Express x8 LED
Slot 2, PCI Express x4 LED
Slot 3, PCI-X 64-bit 133 MHz LED
Board VRD fault LED
Standby power LED
System fan LED
Microprocessor
fan LED
DIMM 1
LED
DIMM 2
LED
DIMM 3
LED
DIMM 4
LED
Hard drive
fan LED
Slot 4, PCI 32-bit 33 MHz LED
Slot 5, PCI 32-bit 33 MHz LED
Mini-BMC
heartbeat LED
Mini-PCI slot
LED
Microprocessor LED
Chapter 1. Introduction 11
System-board jumpers
The following illustration shows the jumpers on the system board.
Boot block
jumper (JP6)
Clear CMOS
jumper (JP1)
Mini-BMC
force update
jumper (JP3)
The following table describes the function of each jumper block.
Table 2. System-board jumper blocks
Jumper number Jumper name Jumper setting
JP1 Clear CMOS jumper
v Pins 1 and 2: Keep CMOS data (default)
v Pins 2 and 3: Clear the CMOS data, which
clears the power-on password. Make sure that
the ac power source is disconnected from the
server.
Note: Changing the position of this jumper
does not affect the administrator password
check if an administrator password is set. If the
administrator password is set and forgotten,
remove and then reinstall the battery.
JP3 Mini-BMC force update Pins 1 and 2: Open (default).
Note: You do not need to set this jumper because
it stays at this setting.
JP6 Boot block jumper (JP6)
v Pins 1 and 2: Normal (default)
v Pins 2 and 3: Recover boot block (see
“Updating (flash-update) the BIOS code on the
server” on page 109)
12 Lotus Foundations Appliance, Type 9234 CNU and 9234 DNU: Problem Determination and Service Guide
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