IBM 88625RX, 88622RX, 8862, xSeries 365, 8861 Installation Manual

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Page 1

Install options:

• Drives

• Microprocessors

• Adapters

• Memory

• Power Supply

xSeries 365

Types 8861 and 8862

Installation Guide

Welcome. . .

Thank you for buying an IBM xSeries server. is based on the X-Architecture technology, and it features superior performance, availability, and scalability.

This server

Installation Guide

contains information for setting up and configuring your server.

Your server

Install the server in the rack, if required

Cable the server

and options

Start the server

Did the server start correctly?

Ye s

Use ServerGuide

to set up and

configure hardware

Go to the Server Support

flowchart

For detailed information about your server, view the publications on the

Documentation CD.

You can also find the most current information about your server on the IBM Web site at: http://www.ibm.com/pc/support

Did configuration

complete?

Ye s

Use

ServerGuide to

install operating

system?

Ye s

Install applications, such as IBM systems management software and IBM ServeRAID programs

System is ready to use.

Go to the Server Support

flowchart to register

and profile your server.

Go to the Web for instructions,

http://www.ibm.com/pc/support

Page 2

Server Support

Server working

properly?

Ye s

Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list. You can view the ServerProven list at

http://www.ibm.com/pc/compat/

Problem

solved?

Ye s

http://www.ibm.com/pc/register/

View information about IBM support line at

http://www.ibm.com/services/sl/products/

or view support telephone numbers at

http://www.ibm.com/planetwide/

Use the troubleshooting information provided with your server to determine the cause of the problem and the action to take.

Problem

solved?

Ye s

Flash the latest levels of BIOS, service processor, diagnostics, and RAID code. You can download this code at

http://www.ibm.com/pc/support/

Ye s

Problem

solved?

View support telephone numbers at

http://www.ibm.com/planetwide/

Hardware

No Software

Hardware or

software problem?

Page 3

ER s e r v e r



xSeries 365 Type 8861 and 8862

Installation Guide

Page 4

Note:

Before using this information and the product it supports, read the general information in Appendix B, “IBM Statement of Limited Warranty Z125-4753-07 11/2002,” on page 61 and Appendix C, “Notices,” on page 79.

Fourth Edition (June 2004)

Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

Page 5

Contents

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1

The IBM xSeries Documentation CD . . . . . . . . . . . . . . . . .2

Hardware and software requirements . . . . . . . . . . . . . . . .2

Using the Documentation Browser . . . . . . . . . . . . . . . . .2

Notices and statements used in this document . . . . . . . . . . . . . .3

Features and specifications . . . . . . . . . . . . . . . . . . . . .4

Major components of the xSeries 365 server . . . . . . . . . . . . . .5

Chapter 2. Installing options . . . . . . . . . . . . . . . . . . . .7

Installation guidelines . . . . . . . . . . . . . . . . . . . . . . .7

System reliability guidelines . . . . . . . . . . . . . . . . . . . .7

Working inside a server with power on . . . . . . . . . . . . . . . .7

Handling static-sensitive devices . . . . . . . . . . . . . . . . . .8

Removing the cover and bezel . . . . . . . . . . . . . . . . . . .8

Installing memory modules . . . . . . . . . . . . . . . . . . . . .9

Installing a hot-swap hard disk drive . . . . . . . . . . . . . . . . .13

Installing a PCI or PCI-X adapter . . . . . . . . . . . . . . . . . .14

Installing a microprocessor . . . . . . . . . . . . . . . . . . . .17

Installing a hot-swap power supply . . . . . . . . . . . . . . . . .24

Completing the installation . . . . . . . . . . . . . . . . . . . . .26

Installing the cover and bezel . . . . . . . . . . . . . . . . . .26

Connecting the cables . . . . . . . . . . . . . . . . . . . . .27

Updating the server configuration . . . . . . . . . . . . . . . . .29

Chapter 3. Server controls, LEDs, and power . . . . . . . . . . . . .31

Front view . . . . . . . . . . . . . . . . . . . . . . . . . .31

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Operator information panel . . . . . . . . . . . . . . . . . . . .33

Light path diagnostics LED panel . . . . . . . . . . . . . . . . . .34

Server power features . . . . . . . . . . . . . . . . . . . . . .35

Turning on the server . . . . . . . . . . . . . . . . . . . . .35

Turning off the server . . . . . . . . . . . . . . . . . . . . .36

Chapter 4. Configuring the server . . . . . . . . . . . . . . . . .37

Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .37

Using the Configuration/Setup Utility program . . . . . . . . . . . . .37

Using the RAID configuration programs . . . . . . . . . . . . . . . .38

Using the LSI Logic Configuration Utility program . . . . . . . . . . .39

Using ServeRAID Manager . . . . . . . . . . . . . . . . . . .39

Updating the Remote Supervisor Adapter II and integrated service processor

Chapter 5. Updating IBM Director . . . . . . . . . . . . . . . . .43

Chapter 6. Solving problems . . . . . . . . . . . . . . . . . . .45

Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .45

POST beep codes . . . . . . . . . . . . . . . . . . . . . . .45

POST error messages . . . . . . . . . . . . . . . . . . . . . .48

ServerGuide problems . . . . . . . . . . . . . . . . . . . . . .49

Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . .50

CD-ROM drive problems . . . . . . . . . . . . . . . . . . . .50

Diskette drive problems . . . . . . . . . . . . . . . . . . . . .50

iii

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General problems . . . . . . . . . . . . . . . . . . . . . . .50

Hard disk drive problems . . . . . . . . . . . . . . . . . . . .50

Intermittent problems . . . . . . . . . . . . . . . . . . . . . .51

I/O expansion enclosure problems . . . . . . . . . . . . . . . . .51

Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .51

Memory problems . . . . . . . . . . . . . . . . . . . . . . .52

Microprocessor problems . . . . . . . . . . . . . . . . . . . .52

Monitor problems . . . . . . . . . . . . . . . . . . . . . . .52

Option problems . . . . . . . . . . . . . . . . . . . . . . .53

Power problems . . . . . . . . . . . . . . . . . . . . . . .54

Serial port problems . . . . . . . . . . . . . . . . . . . . . .54

Software problems . . . . . . . . . . . . . . . . . . . . . .55

Storage expansion enclosure problems . . . . . . . . . . . . . . .55

Universal Serial Bus device problems . . . . . . . . . . . . . . .55

Light path diagnostics . . . . . . . . . . . . . . . . . . . . . .55

Diagnosing problems using the light path diagnostics . . . . . . . . . .56

Light path diagnostics panel . . . . . . . . . . . . . . . . . . .57

Appendix A. Getting help and technical assistance . . . . . . . . . .59

Before you call . . . . . . . . . . . . . . . . . . . . . . . . .59

Using the documentation . . . . . . . . . . . . . . . . . . . . .59

Getting help and information from the World Wide Web . . . . . . . . . .60

Software service and support . . . . . . . . . . . . . . . . . . .60

Hardware service and support . . . . . . . . . . . . . . . . . . .60

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 . .61

Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . .61

Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . .64

Part 3 - Warranty Information . . . . . . . . . . . . . . . . . . .75

Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . .79

Edition notice . . . . . . . . . . . . . . . . . . . . . . . . .79

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .80

Important notes . . . . . . . . . . . . . . . . . . . . . . . . .80

Product recycling and disposal . . . . . . . . . . . . . . . . . . .81

Battery return program . . . . . . . . . . . . . . . . . . . . . .81

Electronic emission notices . . . . . . . . . . . . . . . . . . . .82

Federal Communications Commission (FCC) statement . . . . . . . . .82

Industry Canada Class A emission compliance statement . . . . . . . .82

Australia and New Zealand Class A statement . . . . . . . . . . . .82

United Kingdom telecommunications safety requirement . . . . . . . . .82

European Union EMC Directive conformance statement . . . . . . . . .82

Taiwanese Class A warning statement . . . . . . . . . . . . . . .83

Chinese Class A warning statement . . . . . . . . . . . . . . . .83

Japanese Voluntary Control Council for Interference (VCCI) statement . . .83

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .83

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

xSeries 365 Type 8861 and 8862: Installation Guide

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Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d’installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Page 8

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

xSeries 365 Type 8861 and 8862: Installation Guide

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v Do

Important:

All caution and danger statements in this documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in the IBM Safety Information book.

For example, if a caution statement begins with a number 1, translations for that caution statement appear in the IBM Safety

Information book under statement 1.

sure to read all caution and danger statements in this documentation before performing the instructions. Read any additional safety information that comes with your server or optional device before you install the device.

Statement 1:

DANGER

Electrical

current from power, telephone, and communication cables is

hazardous.

avoid a shock hazard:

not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

Connect all power cords to a properly wired and grounded electrical outlet.

Connect to properly wired outlets any equipment that will be attached to this product.

When possible, use one hand only to connect or disconnect signal cables.

Never turn on any equipment when there is evidence of fire, water, or structural damage.

Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

Connect and disconnect cables as described in the following table when installing, moving, or opening covers on this product or attached devices.

Connect:

Turn everything OFF.

First, attach all cables to devices.

Attach signal cables to connectors.

Attach power cords to outlet.

Turn device ON.

Disconnect:

Turn everything OFF.

First, remove power cords from outlet.

Remove signal cables from connectors.

Remove all cables from devices.

Safety

vii

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Statement 2:

CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has

module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

not:

Throw or immerse into water Heat to more than 100°C (212°F) Repair or disassemble

Dispose

the battery as required by local ordinances or regulations.

Statement 3:

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

Some

laser products contain an embedded Class 3A or Class 3B laser

diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1

viii

xSeries 365 Type 8861 and 8862: Installation Guide

Page 11

≥ 18 kg

≥ 32 kg

≥ 55 kg

Statement 4:

(39.7 lb)

(70.5 lb)

(121.2 lb)

CAUTION: Use safe practices when lifting.

Statement 5:

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

Safety

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Statement 8:

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact

service technician.

Statement 10:

CAUTION:

not place any object weighing more than 82 kg (180 lb) on top of

rack-mounted devices.

>82 kg (180 lb)

xSeries 365 Type 8861 and 8862: Installation Guide

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1. Go to

2. In

3. On

4. In

Chapter 1. Introduction

This Installation Guide contains instructions for setting up your IBM xSeries

365 Type 8861 or Type 8862 server and basic instructions for installing

Eserver

some options. More detailed instructions for installing options are in the Option

Installation Guide on the IBM xSeries Documentation CD, which comes with your

server. This document contains information about:

Setting up and cabling your server

Starting and configuring your server

Installing some options

Solving problems

server might have features that are not described in the documentation that

Your you received with the server. The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in your server documentation. These updates are available from the IBM Web site. Complete the following steps

check for updated documentation and technical updates:

http://www.ibm.com/pc/support/.

the Learn section, click Online publications.

the ″Online publications″ page, in the Brand field, select Servers.

the Family field, select xSeries 365.

Click Continue.

server comes with an IBM ServerGuide

Your

™

Setup and Installation CD to help

you configure the hardware, install device drivers, and install the operating system.

Your server comes with a limited warranty. You can obtain up-to-date information about your server and other IBM server products at http://www.ibm.com/eserver/xseries/.

Record information about your server in the following table. You will need this information when you register your server with IBM.

Product name Machine type Model number Serial number

IBM Eserver xSeries 365 server 8861 or 8862 _____________________________________________ _____________________________________________

The model number and serial number are on the ID labels, one located on the lower-right front of the bezel and the other at the rear of the right side, as shown in the following illustration.

Page 14

v 32 MB of

Note: This illustration might differ slightly from your hardware.

x S

e r i e

s 3

6 5

ID labels

See the Rack Installation Instructions for complete rack installation and removal instructions.

For a list of supported options for your server, go to the ServerProven http://www.ibm.com/pc/compat/.

The IBM xSeries Documentation CD

The IBM xSeries Documentation CD contains documentation for your server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly.

Hardware and software requirements

The IBM xSeries Documentation CD requires the following minimum hardware and software:

Microsoft Windows NT 4.0 (with Service Pack 3 or later), Windows 98, or Windows 2000, or Red Hat Linux.

100 MHz microprocessor.

RAM.

Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating systems

Note: Acrobat Reader software is included on the CD, and you can install it

when you run the Documentation Browser.

list at

Using the Documentation Browser

Use the Documentation Browser to browse the contents of the CD, read brief descriptions of the books, and view books using Adobe Acrobat Reader or xpdf. The Documentation Browser automatically detects the regional settings in use in your system and displays the books in the language for that region (if available). If

book is not available in the language for that region, the English version is

displayed.

Use one of the following procedures to start the Documentation Browser:

xSeries 365 Type 8861 and 8862: Installation Guide

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v If

– If

Autostart is enabled, insert the CD into your CD-ROM drive. The

Documentation Browser starts automatically.

Autostart is disabled or is not enabled for all users:

you are using a Windows operating system, insert the CD into your

CD-ROM drive and click Start --> Run. In the Open field, type

e:\win32.bat

where e is the drive letter of your CD-ROM drive, and click OK.

you are using Red Hat Linux, insert the CD into your CD-ROM drive; then,

run the following command from the /mnt/cdrom directory:

runLinux.sh

Select your server from the Product menu. The Available Topics list displays all the books for your server. Some books might be in folders. A plus sign (+) indicates each folder or book that has additional books under it. Click the plus sign to display the additional books.

When you select a book, a description of the book appears under Topic Description. To select more than one book, press and hold the Ctrl key while you select the books. Click View Book to view the selected book or books in Acrobat Reader or xpdf. If you selected more than one book, all the selected books are opened in Acrobat Reader or xpdf.

search all the books, type a word or word string in the Search field and click

Search. The books in which the word or word string appears are listed in order of the most occurrences. Click a book to view it, and press Crtl+F to use the Acrobat search function or Alt+F to use the xpdf search function within the book.

Click Help for detailed information about using the Documentation Browser.

Notices and statements used in this document

The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM xSeries

Documentation CD. Each statement is numbered for reference to the corresponding

statement in the Safety Information document.

The following notices and statements are used in the documentation:

Notes: These notices provide important tips, guidance, or advice. Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

Attention: These notices indicate potential damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which damage could occur.

Caution: These statements indicate situations that can be potentially hazardous

you. A caution statement is placed just before the description of a potentially

hazardous procedure step or situation.

Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

Chapter 1. Introduction

Page 16

–

v 8 MB

(3 U) v

–

Features and specifications

The following information is a summary of the features and specifications of your server. Depending on your server model, some features might not be available, or some specifications might not apply.

Microprocessor:

Intel Xeon™Processor MP (frequency varies with server model, each MP processor functions as two logical processors)

Minimum: One Maximum: Four

Level-3 cache size varies with model 400 MHz front-side bus (FSB)

Memory:

Type: error correcting code (ECC), double-data rate (DDR) SDRAM, PC2100 registered DIMMs with

™

Chipkill Supports 512 MB, 1 GB, and 2 GB DIMMs Capacity and features depend on server model:

Memory cassette with 8-DIMM-connector memory board

Minimum: 1 GB Maximum: 16 GB Interleaved

–

Memory cassette with 16-DIMM-connector memory board

Minimum: 1 GB Maximum: 32 GB Interleaved Memory mirroring Memory ProteXion

™

Redundant bit steering

Drives standard:

Slim diskette: 1.44 MB Slim CD-ROM: IDE (upgradable to DVD-ROM)

Hard

disk drives:

Slim-high Ultra320 hot-swap SCSI drives Maximum: Six

™

Active

PCI-X expansion slots:

One 33 MHz/64-bit PCI One 100 MHz/64-bit PCI-X Four 133 MHZ/64-bit PCI-X

Hot-swap power supplies:

950 W (100-240 V ac)

Minimum: One or two, depending

the server model Maximum: Two, for redundant power

Video:

ATI RageXL video controller on I/O board, disabled when Remote Supervisor Adapter II is installed Compatible with SVGA 4

SDRAM video memory

Size

Height: 129 mm (5.07 in.) Depth: 715 mm (28.14 in.) Width: 444 mm (17.46 in.) Weight: 29 kg (63 lb) to 38 kg (83 lb) depending upon configuration

Integrated functions:

IBM XA-32

™

Chipset with integrated memory, I/O controller, and remote I/O controller. Service processor with support for Remote Supervisor Adapter II Light Path Diagnostics LSI Ultra320 SCSI controller with RAID level-1 capability Two Broadcom 1GB Ethernet controllers with Wake on LAN Alert Standard Format support Three universal serial bus (USB) ports RXE Expansion Port RXE Management Port Serial port Keyboard port Mouse port SCSI port

Remote

Supervisor Adapter II:

ATI Radeon RV-100 video controller ASM port Ethernet port Serial port Video port

Acoustical noise emissions:

Sound power, idling: 6.6 bel maximum Sound power, operating: 6.6 bel maximum Sound pressure, operating: 50 dBa maximum

Environment:

Air temperature:

Server on: 10° to 35°C (50° to 95°F). Altitude: 0 to 914 m (3000 ft) Server on: 10° to 32°C (50° to

89.6°F). Altitude: 914 m (3000 ft) 2133 m (7000 ft)

Server off: 10° to 43°C (50° to 110°F). Maximum altitude: 2133

(7000 ft)

Humidity:

Server on: 8% to 80% Server off: 8% to 80%

Heat

output:

Approximate heat output in British thermal units (Btu) per hour:

Minimum configuration: 1262 Btu (0.37 kilowatts) Maximum configuration: 4053 Btu (1.188 kilowatts)

and

Electrical

input:

Sine-wave input (50-60 Hz) required Input voltage low range:

Minimum: 100 V ac Maximum: 127 V ac

Input voltage high range:

Minimum: 200 V ac Maximum: 240 V ac

Input kilovolt-amperes (kVA) approximately:

Minimum: 0.08 kVA (ac power connected, server off) Minimum: 0.38 kVA (dc power on, server idle) Maximum: 1.2 kVA

Hot-swap cooling:

Six hot-swap fans

xSeries 365 Type 8861 and 8862: Installation Guide

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to as a

You can use the Configuration/Setup Utility program in your server to determine the specific type of microprocessor that is in your server.

Racks are marked in vertical increments of 1.75 inches. Each increment is referred

unit, or “U.” A 1-U-high device is 1.75 inches tall.

Major components of the xSeries 365 server

The orange color on components and labels in the server identifies hot-swap or hot-plug components. You can install or remove these components while the system

running, provided that the system is configured to support hot-swap and hot-plug components. For information about installing hot-swap and hot-plug components, see Chapter 2, “Installing options,” on page 7.

The blue color on components and labels indicates touch points, where a component can be gripped, a latch moved, and so on.

The following illustration shows the major components of the xSeries 365 server.

Note: The illustrations in this document might differ slightly from your hardware.

Chapter 1. Introduction

Page 18

PCI-X divider

Remote Supervisor Adapter II

Hot-swap fans

PS2

Operator information

panel

Hard disk drive air baffle

Hard disk drive filler panel

CD-ROM drive

Hot-swap Hard disk drive

SCSI backplane

PS1PS1

Memory cassette

Hot-swap power supply

Heat sink

Microprocessor

x S

e r i e

s 3 6 5

Bezel

Microprocessor baffle

Diskette drive

xSeries 365 Type 8861 and 8862: Installation Guide

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or a

Chapter 2. Installing options

This chapter provides basic instructions for installing hardware options in your server. These instructions are intended for users who are experienced with setting

IBM server hardware. If you need more detailed instructions, see the Option

Installation Guide on the IBM xSeries Documentation CD.

Installation guidelines

Before you begin installing options in your server, read the following information:

Read the safety information beginning on page v, and the guidelines in “Handling static-sensitive devices” on page 8. This information will help you work safely with your server and options.

Make sure that you have an adequate number of properly grounded electrical outlets for your server, monitor, and other devices that you will connect to the server.

Back up all important data before you make changes to disk drives.

Have a small Phillips screwdriver available.

Have a small flat-blade screwdriver available.

You do not need to turn off the server to install or replace hot-swap power supplies, hot-swap fans, or hot-plug Universal Serial Bus (USB) devices.

The orange color on components and labels identifies hot-swap or hot-plug components. You can install or remove hot-swap and hot-plug components while the server is running, provided that the server is configured to support this capability. See the instructions in this chapter for more information about removing and installing hot-swap and hot-plug components.

The blue color on components and labels indicates touch points, where a component can be gripped, a latch moved, and so on.

For a list of supported options for your server, go to http://www.ibm.com/pc/compat/.

System reliability guidelines

help ensure proper system cooling and system reliability, make sure that:

Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield installed in it.

There is adequate space around the server to allow the server cooling system to work properly. See the documentation that comes with the rack.

You have followed the cabling instructions that come with optional adapters.

You have replaced a failed fan as soon as possible.

You have replaced a hot-swap drive within 2 minutes of removal.

Microprocessor sockets 2, 3, and 4 each contain either a microprocessor baffle

microprocessor and heat sink at all times.

You do not operate the server without the cover for more than 2 minutes.

Working inside a server with power on

Your server supports hot-swap devices and is designed to operate safely while it is turned on and the cover is removed. Follow these guidelines when you work inside

server that is turned on:

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Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server.

not allow your necktie or scarf to hang inside the server.

Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches.

Remove items from your shirt pocket, such as pens and pencils, that could fall into the server as you lean over it.

Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server.

Handling static-sensitive devices

Attention: Static electricity can damage electronic devices, including your server.

avoid damage, keep static-sensitive devices in their static-protective packages

until you are ready to install them.

reduce the possibility of damage from electrostatic discharge, observe the

following precautions:

Limit your movement. Movement can cause static electricity to build up around you.

Handle the device carefully, holding it by its edges or its frame.

not touch solder joints, pins, or exposed circuitry.

not leave the device where others can handle and damage it.

While the device is still in its static-protective package, touch it to an unpainted metal part of the server for at least 2 seconds. This drains static electricity from the package and from your body.

Remove the device from its package and install it directly into the server without setting down the device. If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on your server cover or on

metal surface.

Take additional care when handling devices during cold weather. Heating reduces indoor humidity and increases static electricity.

Removing the cover and bezel

Complete the following steps to remove the cover and bezel:

Review the safety information beginning on page v, and “Installation guidelines”

page 7.

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Lift the cover-release latch. The cover slides to the rear approximately 13 mm (0.5 in.).

Top cover

Cover release latch

Bezel

Lift the cover off the server.

Press on the bezel retention tabs and pull the top of the bezel slightly away from the server.

Pull the bezel up to release the two tabs at the bottom edge of the bezel.

Attention:

For proper cooling and airflow, replace the top cover before turning on the server. Operating the server for more than 2 minutes with the top cover removed might damage server components.

Installing memory modules

The following notes describe the types of dual inline memory modules (DIMMs) that your server supports and other information that you must consider when installing DIMMs:

Your server supports 2.5 V, 184-pin, error correcting code (ECC), double-data rate (DDR) SDRAM, PC2100 registered DIMMs with Chipkill memory protection.

DIMMs can be removed and replaced through the access doors on the top of the memory cassette.

You can increase the amount of memory in the server by replacing the DIMMs with higher-capacity DIMMs or installing additional pairs of DIMMs in open sockets. The server supports 512 MB, 1 GB, and 2 GB DIMMs. See the ServerProven list at http://www.ibm.com/pc/compat/ for an updated list of memory modules supported by the server.

For a server with an 8-DIMM-connector memory cassette, you can increase the memory capabilities of your server by upgrading to the 16-connector memory cassette. The 16-connector memory cassette supports memory mirroring and Memory ProteXion. See the ServerProven list at http://www.ibm.com/pc/compat/ for a list of memory cassettes supported by the server.

Your server uses interleaved DIMMs, which require that you install the DIMMs in specific configurations:

the 8-DIMM-connector memory cassette, install DIMMs in pairs. Each pair must be of the same type, capacity, and speed. The DIMM connectors are arranged in two groups of four rows each; the server comes with one pair of DIMMs installed in DIMM connectors 1 and 5 in the memory cassette.

the 16-DIMM-connector memory cassette, the DIMM connectors are arranged in two groups of eight rows each. In non-mirrored mode, install

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Chapter 2. Installing options

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DIMMs in pairs; in mirrored mode, install DIMMs in quads, or groups of 4. Each pair or quad must be of the same type, capacity, and speed.

You must populate the DIMM connectors in the following order:

8-DIMM memory board

First pair

Second pair

Third pair

Fourth pair

DIMMs 1 and 5

DIMMs 2 and 6

DIMMs 3 and 7

DIMMs 4 and 8

16-DIMM memory board in non-mirrored mode

First pair

Second pair

Third pair

Fourth pair

Fifth pair

Sixth pair

Seventh pair

Eighth pair

DIMMs 1 and 3

DIMMs 14 and 16

DIMMs 2 and 4

DIMMs 13 and 15

DIMMs 5 and 7

DIMMs 10 and 12

DIMMs 6 and 8

DIMMs 9 and 11

16-DIMM memory board in mirrored mode

First quad

Second quad

Third quad

Fourth quad

DIMMs 1, 3, 14, and 16

DIMMs 2, 4, 13, and 15

DIMMs 5, 7, 10 and 12

DIMMs 6, 8, 9 and 11

Use the Configuration/Setup Utility program to enable or disable mirrored mode.

Memory mirroring enables you to improve the memory reliability of your server by creating a mirror of the data in memory port 1 and storing it in memory port 2. For memory mirroring to work, you must have the same amount of memory in both memory ports, and you must have DIMMs of the same size and clock speed

both memory ports.

The DIMMs constitute the following memory banks and use the following memory ports:

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8-DIMM memory board

Bank 1

Bank 2

Bank 3

Bank 4

Por t 2

16-DIMM memory board

Bank 1 Bank 5

Bank 3 Bank 7

Por t 1

When you restart the server after adding or removing a pair or quad of DIMMs, the server displays a message that the memory configuration has changed.

Complete

Review the safety information beginning on page v, “Installation guidelines” on page 7, and the documentation that comes with the DIMMs.

Bank 2 Bank 6

Bank 4 Bank 8

Por t 1Por t 2

the following steps to install DIMMs:

Chapter 2. Installing options

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Turn off the server and peripheral devices, and disconnect the power cords and all external cables. Remove the top cover (see “Removing the cover and bezel”

page 8).

PS2

PS1

Open the two DIMM access doors on the top of the memory cassette.

Open the retaining clip on each end of the DIMM connector.

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6. If

–

– If

Note: The following illustration shows installing DIMMs in an 8-DIMM-connector

memory board.

DIMM 2

DIMM 6

DIMM 1

DIMM 5

Insert the DIMM into the connector.

you have other options to install or remove, do so now; otherwise, go to

“Completing the installation” on page 26.

Installing a hot-swap hard disk drive

The following notes describe the types of hard disk drives that your server supports and other information that you must consider when installing a hard disk drive:

The server supports up to six 26 mm (1-inch), 3.5-inch, hot-swap hard disk drives

the hot-swap bays.

Each hot-swap drive is in a tray, which has a green activity LED and an amber status LED in the upper-right corner. The activity LED flashes when the drive is active; the status LED is lit if the drive has an error. Each hot-swap drive has a single-connector-attached (SCA) connector, which connects directly into the hot-swap SCSI hard disk drive backplane. The backplane controls the SCSI IDs for the hot-swap drives.

Before you install a hot-swap hard disk drive, take the following actions:

Inspect the drive tray for any signs of damage.

Make sure that the drive is installed in the tray correctly.

your server has an optional RAID adapter installed, see the documentation

that comes with the adapter for information about installing a hard disk drive.

DIMM connector 2

DIMM connector 6

Retaining clips

Complete

Review the safety information beginning on page v, and “Installation guidelines”

page 7.

the following steps to install a hard disk drive:

Chapter 2. Installing options

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4. If

Remove the filler panel and air baffle from one of the empty hot-swap bays, if present.

Attention: To maintain proper system cooling, do not operate the server for

more than 10 minutes without either a drive or a filler panel and air baffle installed in each bay.

Drive-tray assembly

Air baffle

Drive handle (in open position)

Filler panel

Install the hard disk drive in the hot-swap bay.

you have other options to install or remove, do so now; otherwise, go to

“Completing the installation” on page 26.

Note: If the server has a RAID controller or adapter installed, you might need

reconfigure the disk arrays after installing hard disk drives. See the

documentation that comes with the adapter for more information.

Installing a PCI or PCI-X adapter

Attention: The Remote Supervisor Adapter II, which is in PCI slot 1, is not

hot-pluggable. Turn off the server before removing or replacing the Remote Supervisor Adapter II.

The following notes describe the types of adapters that your server supports and other information that you must consider when installing a PCI or PCI-X adapter:

The server supports 3.3 V and universal PCI and PCI-X adapters; it does not support 5.0-V-only adapters.

The following illustration shows the location and bus speeds of the PCI-X expansion slots on the I/O board.

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v If

Note: The illustrations in this document might differ slightly from your hardware.

Attention LED

Power LED

PCI slot 1 33 MHz 64-bit

PCI-X slot 2 100 MHz 64-bit

PCI-X slot 3 133 MHz 64-bit

PCI-X slot 4 133 MHz 64-bit

PCI-X slot 5 133 MHz 64-bit

PCI-X slot 6 133 MHz 64-bit

SCSI internal cable connector (J17)

Slot 1 is a PCI slot and is dedicated to the Remote Supervisor Adapter II. The adapter will operate in PCI mode only. The bus speed is 33 MHz only. The adapter is not hot-swappable; turn off the server when removing and installing the adapter.

Slot 2 supports hot-plugging only for an adapter with a speed of 100 MHz or higher. You can install an adapter with a speed less than 100 MHz in this slot only while the server is turned off; the bus speed will be set to the speed of the adapter.

For slots 3 through 6, the bus speed will be set to the speed of the adapter; if a PCI adapter is installed, the bus will run in PCI mode.

you install a ServeRAID 6i adapter, it must be installed in slot 2.

you install an IXA adapter, it must be installed in slot 3 and you must set the IXA jumper. Instructions for setting the IXA jumper are provided in the Option Installation Guide.

Each PCI/PCI-X slot is on a separate PCI bus.

Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this chapter.

you need to change switch settings or jumper settings on the adapter, follow the instructions that come with the adapter.

Your server scans devices and PCI-X slots to assign system resources in the following order: CD-ROM drive; disk drives; integrated Ethernet controller; integrated SCSI devices; and PCI-X slots 1, 2, 3, 4, 5, and 6. If an RXE-100 enclosure is attached to the server, the scan continues in sequence with PCI-X slots 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, and 18.

Note: You can use the Configuration/Setup Utility program to change the

sequence and have the server scan one of the first six PCI-X slots before

scans the integrated devices. You cannot change the scan sequence of

the PCI-X slots in an RXE-100 enclosure.

Chapter 2. Installing options

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7 -

7 - 12

13 - 18

v If

it to

2. If

The PCI-X slot numbers in an RXE-100 enclosure are assigned in the following order:

Slots in RXE-100 enclosure

slots on A side only

slots on B side only

slots

Slot numbers assigned to

side

12* (A1 - A6)

none

(A1 - A6)

Slot numbers assigned to

side

none

12* (B1 - B6)

(B1 - B6)

Both sides are numbered 7 - 12 when an RXE-100 enclosure is shared

you install a RAID adapter other than a ServeRAID 6i adapter to control internal hot-swap hard disk drives, you might need to disconnect the internal channel cable from the SCSI RAID cable connector (J17) on the I/O board and connect it to the RAID adapter. No recabling is needed for a ServeRAID 6i adapter. See the information that comes with your RAID adapter.

you install a RAID adapter to control external hard disk drives, connect one end of the RAID external channel cable (separately orderable) to an external channel connector on the edge of the RAID adapter that is accessible from the rear of the server; then, route the cable to the external SCSI device and connect

the applicable connector.

Note: See the documentation that comes with the RAID adapter for any

additional cabling instructions. That documentation also provides information about installing the RAID software and configuring the RAID adapter. For a list of supported RAID adapters, go to http://www.ibm.com/pc/us/compat/.

Before attempting to install a new adapter, make sure that there is an available slot at the correct bus speed for it. If you need additional PCI-X slots, you can purchase a remote I/O expansion enclosure through your IBM marketing representative or authorized reseller.

Note:

Before hot-swapping any PCI-X adapters, read the information in “Working inside a server with power on” on page 7.

Complete the following steps to install a PCI/PCI-X adapter.

Note: For hot-pluggable adapters, make sure that the PCI hot-plug device driver is

installed. For details, see the documentation that comes with the adapter. For more detailed instructions and information about installing PCI/PCI-X adapters, see the section about installing options in the Option Installation

Guide on the IBM xSeries Documentation CD.

Review the safety information beginning on page v and “Installation guidelines”

page 7.

the adapter is not hot-pluggable, turn off the server and peripheral devices,

and disconnect the power cords and all external cables.

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7. If

Remove the server cover (see “Removing the cover and bezel” on page 8) and determine which PCI-X expansion slot you will use for the adapter.

Adapter retention latch

Adapter guide

PCI-X divider

Powe r LED (green)

Attention LED (yellow)

Ta b

See the documentation that comes with your adapter for instructions for setting jumpers or switches and for cabling.

Note: Route adapter cables before you install the adapter.

Install the adapter as shown in the illustration.

Attention: When you install an adapter, avoid touching the components and

gold-edge connectors on the adapter. Make sure that the adapter is correctly seated in the connector. Incorrectly seated adapters might cause damage to the I/O board or to the adapter.

Connect any required cables to the adapter.

you have other options to install or remove, do so now; otherwise, go to

“Completing the installation” on page 26.

Installing a microprocessor

The following notes describe information that you must consider when installing a microprocessor in the server:

The server comes with a minimum of one microprocessor installed on the microprocessor board in the microprocessor tray and supports up to four microprocessors. With more than one microprocessor, the server can operate as

symmetric multiprocessing (SMP) server. With SMP, certain operating systems and application programs can distribute the processing load among the microprocessors. This enhances performance for database and point-of-sale applications, integrated manufacturing solutions, and other applications. The

Chapter 2. Installing options

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v If

–

v A

v To

following illustration shows the microprocessor connectors and the microprocessor voltage regulator module (VRM) connectors on the microprocessor board.

Note: The voltage regulators for microprocessors 1 and 2 are integrated on the

microprocessor board; the VRMs for microprocessors 3 and 4 come with the microprocessor options and must be installed on the microprocessor board.

Light-path diagnostics button

Microprocessor 3 VRM error LED

Microprocessor 3 VRM connector

Microprocessor 1 socket

Microprocessor 4 VRM error LED

Microprocessor 4 VRM connector

Microprocessor 4 socket

Light-path

Microprocessor 1 error LED

test LED

Microprocessor 4 error LED

Microprocessor 2 error LED

Microprocessor 2 socket

Microprocessor 3 socket

Microprocessor 3 error LED

one microprocessor is installed:

The microprocessor is installed in microprocessor connector 1 (U22).

The microprocessor supports both the startup and application processes.

you install additional microprocessors in the server, microprocessor 2 is

installed in microprocessor connector 2 (U23); microprocessor 3 is installed in connector 3 (U24); microprocessor 4 is installed in connector 4 (U25).

new microprocessor comes in a kit with a VRM and a heat sink. The VRM is

used only with microprocessor 3 or 4.

Read the documentation that comes with the microprocessor to determine whether you need to update the server basic input/output system (BIOS) code. The most current level of BIOS code for the server is available from http://www.ibm.com/pc/support.

use SMP, obtain an SMP-capable operating system. For a list of supported

operating systems, go to http://www.ibm.com/pc/us/compat/.

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Attention: To avoid damage and to ensure proper server operation, review the

following information before you install a microprocessor:

Make sure that the microprocessors are the same type, have the same cache size, and have the same clock speed.

Make sure that the microprocessor internal and external clock frequencies are identical.

See the ServerProven list at http://www.ibm.com/pc/compat/ for a list of microprocessors that are supported by the server.

When installing additional microprocessors, populate the microprocessor connectors in numeric order, starting with connector 2. If you install the microprocessors in the wrong order, the server will not turn on.

Avoid touching the components and pins on the microprocessor. Make sure that the microprocessor is completely and correctly seated in the socket. Incomplete insertion might cause damage to the microprocessor board or to the microprocessor.

Complete

the following steps to install a microprocessor:

Review the safety information beginning on page v and “Installation guidelines”

page 7.

Turn off the server and all peripheral devices. Disconnect all power cords; then, disconnect all external signal cables from the server.

Remove the server cover and bezel (see “Removing the cover and bezel” on page 8).

Chapter 2. Installing options

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Remove the microprocessor tray:

Remove the memory cassette.

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Remove all fans.

Hot-swap fan 5

Hot-swap fan 6

Fan Error LED

Hot-swap fan 3

Hot-swap fan 4

Hot-swap fan 1

Hot-swap fan 2

Lift the microprocessor-tray release latch (1).

Microprocessor-tray

release latch

levers

Open the microprocessor-tray levers (2).

Pull out the microprocessor tray (3).

Attention: The microprocessor tray is heavy. Pull the tray part-way out of

the server, reposition your hands to grasp the body of the tray, and then pull the tray out the rest of the way.

Chapter 2. Installing options

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Captive screws

Heat sink 3

Microprocessor 3

Microprocessor 3 VRM

Microprocessor baffle

Microprocessor-tray levers

Note: The new microprocessor comes in a kit with a VRM and a heat sink.

The VRM is used only with microprocessors 3 and 4.

Remove the microprocessor baffle from the empty microprocessor socket and store the microprocessor baffle for future use.

Remove the protective cover, tape, or label from the surface of the microprocessor socket, if any is present.

Lift the microprocessor-release lever to the fully-open position (135°).

Lever fully open

Lever closed

xSeries 365 Type 8861 and 8862: Installation Guide

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Lever fully open

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v Do

v If

Attention: You must ensure that the locking lever on the microprocessor

socket is in the fully-open position before you insert the microprocessor in the socket. Failure to do so might result in permanent damage to the microprocessor, microprocessor socket, and system board.

Microprocessor

Microprocessor connector

Microprocessor orientation indicator

Microprocessorrelease lever

Install the microprocessor.

Close the microprocessor-release lever to secure the microprocessor.

Attention:

not disturb or contaminate the thermal material on the bottom of the new heat sink. Doing so damages its heat-conducting capability and exposes the new microprocessor to overheating.

you need to remove the heat sink after installing it, note that the thermal material might have formed a strong bond between the heat sink and the microprocessor. Do not force the heat sink and microprocessor apart; doing

can damage the microprocessor pins. Loosening one captive screw fully before loosening the other captive screw helps break the bond between the components without damaging them.

10.

Remove the heat sink from its package and remove the cover from the bottom

the heat sink. Make sure that the thermal material is still on the bottom of

the heat sink. Remove the release liner and orient the heat sink above the microprocessor; then, press the heat sink into place. Press firmly on the captive screws and tighten them, alternating between screws until they are tight. Do not overtighten the screws.

11.

you installed the microprocessor in connector 3 or 4, install the VRM in the applicable microprocessor VRM connector (VRM connector 3 for microprocessor 3, VRM connector 4 for microprocessor 4). See the illustration

page 18 for the location of the VRM connectors.

12.

Reinstall the microprocessor tray in the server:

Make sure the microprocessor-tray release latch is open; then, push the microprocessor tray into the server.

Close the tray levers and make sure they are securely latched.

Press the microprocessor-tray release latch down.

Reinstall the fans and memory cassette in the server.

Chapter 2. Installing options

Page 36

Note: When the memory cassette is fully seated and the handle is all the

way down, two black pins protrude through the blue insert on the handle.

Indicator pins

PS2

PS1

13.

you have other options to install or remove, do so now; otherwise, go to

“Completing the installation” on page 26.

Installing a hot-swap power supply

The following notes describe information that you must consider when installing a hot-swap power supply in the server:

The server comes with a minimum of one power supply and supports up to two power supplies.

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you install or remove a power supply, observe the following precautions:

Statement 8:

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Locking latch

Locking handle (open)

Power supply 2 (PS2)

AC power connector cover

Power supply 1 (PS1)

AC power LED (green)

DC power LED (green)

Complete the following steps to install a hot-swap power supply:

Review the safety information beginning on page v, and “Installation guidelines”

page 7.

Remove the server cover. See “Removing the cover and bezel” on page 8.

Remove the cover from the ac power connector opening on the rear of the server.

Fan LED (amber)

Chapter 2. Installing options

Page 38

Raise the power supply handle to the open position.

Place the power supply into the power bay in the chassis and fully close the locking handle.

Note: The power supplies are numbered from left to right (1 to 2) as viewed

from the rear of the server. Power supplies must be installed in the following sequence: power supply 1, then power supply 2.

Connect one end of the power cord for the new power supply into the connector

the back of the power supply; route the power cord through the cable-management arm and connect the other end of the power cord into a properly grounded electrical outlet.

Make sure that the ac power LED on the rear of the power supply and the ac power LED on the top of the power supply are lit, indicating that the power supply is operating correctly. If the server is turned on, make sure that the dc power LED on the top of the power supply is lit also.

Continue with “Completing the installation.”

Completing the installation

This section describes how to complete the installation.

Installing the cover and bezel

Complete the following steps to install the server cover and bezel:

Position the internal cables so that they do not interfere with the cover installation.

Move the cover-release latch to the open (up) position.

Position the cover on top of the server and press down on the cover-release latch. The cover slides forward into position.

Top cover

Cover release latch

Bezel

Insert the tabs on the bottom of the bezel into the matching holes on the server chassis.

Push the top of the bezel toward the server until the two tabs at the top of the sides of the bezel snap into place.

Install the server in the rack. See the Rack Installation Instructions that come with the server for details.

Note: Depending on the options that you installed, after cabling the server, you

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might need to run the Configuration/Setup Utility program to update the

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7. If

you disconnected any power cords or external cables from the server, reconnect the external cables first. If you are adding any new peripheral devices (see “Connecting the cables” for details), you can connect the external cables for those devices. Then, connect the power cords to properly grounded electrical outlets.

Connecting the cables

This section provides basic information about attaching peripheral devices such as

monitor, keyboard, and pointing device to the server and connecting the server to

additional servers.

Note: You can connect a USB keyboard to the server using one of the USB

connectors. After installing a USB keyboard, you might need to use the Configuration/Setup Utility program to enable keyboardless operation and prevent POST error message 301 from being displayed during startup. For detailed information about the USB keyboard and how to connect it to your server, see the documentation that comes with the keyboard.

server configuration. See “Updating the server configuration” on page 29 and the User’s Guide for more information.

Input/output connectors

Your server has the following input/output (I/O) connectors:

Serial (one, rear)

Gigabit Ethernet (two, rear)

Keyboard (one, rear)

Mouse (one, rear)

USB (two, rear; one, front - on operator information panel)

RXE expansion (one, rear)

RXE management (one, rear)

SCSI (one, rear)

Remote Supervisor Adapter II has the following connectors:

The

Remote Supervisor Adapter II Ethernet (one, rear)

Remote Supervisor Adapter II video (one, rear)

Remote Supervisor Adapter II ASM (one, rear)

Remote Supervisor Adapter II USB (reserved)

following illustration shows the USB connector on the operator information

The panel on the front of the server.

USB connector

Chapter 2. Installing options

Page 40

The following illustration shows the I/O connectors on the rear of the server.

Remote Supervisor Adapter II ASM

Remote Supervisor Adapter II USB

Power-supply connector

SCSI

Remote Supervisor Adapter II Ethernet ( RJ-45)

12345 6

RXE Management port

Serial

Keyboard

Mouse

RXE Expansion port

Remote Supervisor Adapter II video

Ethernet 2

USB 2 Ethernet 1

USB 1

Power supply connector: Connect one end of the power-supply power cord to this

connector and connect the other end into an ac power source. The server comes with one or two hot-swap power supplies, depending on the server model. If your server comes with one hot-swap power supply, you can add a second hot-swap power supply to obtain full power redundancy. Connect the power supplies to separate ac power circuits for power redundancy.

SCSI connector: Connect an external SCSI device to this connector.

Remote Supervisor Adapter II ASM connector: Attach the ASM breakout cable to

this connector to enable system management through the serial connectors and through the ASM RS-485 connectors.

Remote Supervisor Adapter II USB connector: This connector is not available for

use.

Remote Supervisor Adapter II Ethernet connector: Use this connector to connect

the Remote Supervisor Adapter II to a network to manage the server from a remote location.

Remote Supervisor Adapter II video connector: Connect your server monitor to

this connector.

Note: The external power connection on the Remote Supervisor Adapter II is not

supported on the xSeries 365 server.

Ethernet connectors: Use these connectors to connect the server to a network.

USB connectors: Connect USB devices to these connectors.

RXE Expansion Port: Connect the RXE Expansion Port of an optional IBM

RXE-100 Remote Expansion Enclosure to this connector. See the information about RXE cabling in the Option Installation Guide on the IBM xSeries Documentation CD.

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2. If

Mouse connector: Connect a mouse or other pointing device to this connector.

Keyboard connector: Connect a PS/2 (non-USB) keyboard to this connector.

Serial connector: Connect a serial device to this connector.

RXE Management Port: Connect the RXE Management A (In) Port of an optional

IBM RXE-100 Remote Expansion Enclosure to this connector. See the information about RXE cabling in the Option Installation Guide on the IBM xSeries

Documentation CD.

For information about configuring and cabling the Remote Supervisor Adapter II to manage the server remotely or to interconnect to another device, see the server User’s Guide. For information about using the Remote Supervisor Adapter II, see the Remote Supervisor Adapter II User’s Guide. Both documents are on the IBM

Documentation CD.

Routing the cables

The following illustration shows the cable routing for a typical server configuration. Detailed cabling instructions, including the use of the cable-management arm (which comes with the server) are in the Rack Installation Instructions that come with the server.

Notes:

See the documentation that comes with the option for additional cabling instructions. It might be easier for you to route cables before you install certain options.

you have just connected the power cords of the server to an electrical outlet, wait approximately 20 seconds before pressing the power-control button.

After you have installed the server in the rack and connected all the required cables, go to “Turning on the server” on page 35.

Updating the server configuration

When you start the server for the first time after you add or remove an internal option or external SCSI device, you might receive a message that the configuration has changed. The Configuration/Setup Utility program starts automatically so that you can save the new configuration settings. For more information, see the section about configuring the server in the User’s Guide on the IBM xSeries Documentation CD.

Some options have device drivers that you must install. See the documentation that comes with each option for information about installing device drivers.

Chapter 2. Installing options

Page 42

The server comes with at least one microprocessor on the microprocessor board. If more than one microprocessor is installed, the server can operate as a symmetric multiprocessing (SMP) server. You might have to upgrade the operating system to support SMP. For more information, see the section about using the ServerGuide

Setup and Installation CD in the User’s Guide and the operating-system

documentation.

the server has an optional RAID adapter and you have installed or removed a hard disk drive, see the documentation that comes with the RAID adapter for information about reconfiguring the disk arrays.

For information about setting up, configuring, and using the Remote Supervisor Adapter II, see the Remote Supervisor Adapter II User’s Guide on the IBM xSeries

Documentation CD.

For information about configuring the integrated Gigabit Ethernet controller, see the IBM xSeries 365 User’s Guide on the IBM xSeries Documentation CD, which comes with your server.

xSeries 365 Type 8861 and 8862: Installation Guide

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is in

Chapter 3. Server controls, LEDs, and power

This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off.

Front view

The following illustration shows the controls, LEDs, and connectors on the front of the server.

USB port

Hard disk drive filler panel

Operator information panel CD-ROM activity LED

Hard disk drive activity LED

Diskette drive activity LED

Hard disk drive status LED

Operator information panel: This panel contains controls, indicators, and a USB

port. Swing it open to see the light path diagnostics LEDs on the side of the panel. See “Operator information panel” on page 33 for details.

Diskette drive activity LED: When this LED is lit, it indicates that the diskette drive

use.

CD-ROM drive activity LED: When this LED is lit, it indicates that the CD-ROM

drive is in use.

Hard disk drive filler panels: A filler panel and air baffle are used to cover empty

hard disk drive bays. A filler panel and air baffle must be installed in each empty bay to ensure proper system cooling. Your server comes with five filler panels and air baffles installed, and one completely empty bay.

Hard disk drive activity LED: When this LED is flashing, it indicates that the

associated hard disk drive is in use.

Hard disk drive status LED: When this LED is lit continuously, it indicates that the

associated hard disk drive has failed. The interpretation of a flashing status LED depends on the SCSI controller that is connected to the hot-swap drive, as follows:

When the drive is connected to the integrated SCSI controller with RAID capabilities, a flashing status LED indicates that the drive is a secondary drive in

mirrored pair and the drive is being synchronized.

When the drive is connected to an optional ServeRAID controller, a slowly flashing (one flash per second) status LED indicates that the drive is being rebuilt. When the LED is flashing rapidly (three flashes per second), it indicates that the controller is identifying the drive.

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Rear view

USB port: You can connect a USB device to this connector.

The following illustration shows the LEDs on the rear of the server.

Remote Supervisor Adapter II activity LED

Ethernet link LED

AC power LED

Remote Supervisor Adapter II power LED

Ethernet activity LED

Locator LED Attention LED

power LED: Each hot-swap power supply has an ac power LED that is visible

from the rear of the server. The power supply also has an ac power LED and a dc power LED on the top of the power supply, visible when the server cover is removed. When the ac power LED is lit, ac input to the power module is present and within specifications. During typical operation, both the ac and dc power LEDs

the top of the power supply are lit. For any other combination of LEDs, see the

Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD.

Ethernet link LEDs: When these LEDs (one for the Remote Supervisor Adapter II,

two for the network) are lit, they indicate that the related Ethernet link is operational.

Remote Supervisor Adapter II activity LED: When this LED is flashing, the

Remote Supervisor Adapter II is functioning normally. When the LED is lit continuously, there is a problem with the Remote Supervisor Adapter II. When the LED is off, the Remote Supervisor Adapter II is not functioning. This LED is the topmost LED on the Remote Supervisor Adapter II.

Remote Supervisor Adapter II power LED: When this LED is lit, it indicates that

power is being supplied to the Remote Supervisor Adapter II.

Attention LED: When this LED is on steady, it indicates that the adapter in the

corresponding slot is ready to be removed (hot-pluggable adapter only) or there is a problem with the adapter. When this LED is flashing, it indicates that an operation is

progress or that the adapter requires attention, depending on the operating system. See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for troubleshooting information.

Locator LED: Use this blue LED to visually locate the server if it is in a location

with numerous other servers. A locator LED is also on the operation information panel on the front of the server. You can use the Management Processor Assistant (MPA) in IBM Director to cause this LED to be lit, off, or flashing. If the server is connected to an RXE-100 Remote Expansion Enclosure, pressing the Locate button

the enclosure causes this LED to be lit.

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to be

Note: This LED flashes while the server is being turned on or restarted, and turns

off when POST is complete.

Ethernet activity LEDs: When these LEDs (one for the Remote Supervisor

Adapter II, two for the network) are lit, they indicate that activity is taking place on the related network.

Operator information panel

The following illustration shows the controls, indicators, and USB connector on the operator information panel.

Power-on LED

Power-control button

Reset button USB connector

System-error LED

SCSI activity LED Information LED

Locator LED Release latch

Power-control button: Press this button to turn the server on and off manually. A

power-control-button shield comes with your server. You can install this disk-shaped shield to prevent the server from being turned off accidentally.

Power-on LED: When this LED is lit and not flashing, it indicates that the server is

turned on. When this LED is flashing, it indicates that the server is turned off and still connected to an ac power source. When this LED is off, it indicates that ac power is not present, or the power supply or the LED itself has failed. A power LED

also on the rear of the server.

Note: If this LED is off, it does not mean that there is no electrical power in the

server. The LED might be burned out. To remove all electrical power from the server, you must disconnect the power cord from the electrical outlet.

Reset button: Press this button to reset the server and run the power-on self-test

(POST). You might have to use a pen or the end of a straightened paper clip to press the button.

SCSI activity LED: When this LED is lit, it indicates that there is activity on the

SCSI bus.

Locator LED: Use this blue LED to visually locate the server if it is in a location

with numerous other servers. A locator LED is also on the rear of the server. You can use the Management Processor Assistant (MPA) in IBM Director to cause this LED to be lit, off, or flashing. If the server is connected to an RXE-100 Remote Expansion Enclosure, pressing the Locate button on the enclosure causes this LED

lit.

Note: This LED flashes while the server is being turned on or restarted, and turns

off when POST is complete.

Chapter 3. Server controls, LEDs, and power

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Information LED: When this LED is lit, it indicates that a noncritical event has

occurred.

System-error LED: When this LED is lit, it indicates that a system error has

occurred. An LED on the light path diagnostics panel on the side of the operator information panel is also lit to help isolate the error. For details, see the section about the light path diagnostics panel and internal LED locations in the Option

Installation Guide on the IBM xSeries Documentation CD.

USB connector: You can connect a USB device to this connector.

Release latch: Press this latch to release the operator information panel to access

the light path diagnostics LED panel.

Light path diagnostics LED panel

Swing the operator information panel out to see the light path LED panel on the side of the operator information panel. The following illustration shows the LEDs on the light path LED panel.

PS1

VRM OVER SPECTEMP

DASD NMIPCI EXP

NR SPMEM

LOGPS2 CPUFAN

REMIND

PS1 LED: When this LED is lit, it indicates that power supply 1 has failed.

PS2 LED: When this LED is lit, it indicates that power supply 2 has failed.

TEMP LED: When this LED is lit, it indicates that the system temperature has

exceeded a threshold level.

FAN LED: When this LED is lit, it indicates that a hot-swap fan or power-supply fan

has failed or is operating too slowly. A failing fan can also cause the OVER TEMP LED to be lit.

VRM LED: When this LED is lit, it indicates that a VRM on the microprocessor tray

has failed.

CPU LED: When this LED is lit, it indicates that a microprocessor has failed.

PCI LED: When this LED is lit, it indicates that an error has occurred on a PCI bus.

MEM LED: When this LED is lit, it indicates that a memory error has occurred.

DASD LED: When this LED is lit, it indicates that a hot-swap hard disk drive has

failed.

LED: When this LED is lit, it indicates that two power supplies are present but

the power supplies are not redundant.

NMI LED: When this LED is lit, it indicates that there has been a nonmaskable

interrupt (NMI).

LED: When this LED is lit, it indicates that the service processor has

encountered an error.

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v If

EXP LED: When this LED is lit, it indicates that an attached I/O expansion unit has

failed.

LOG LED: When this LED is lit, it indicates that you should view the event log or

the Remote Supervisor Adapter II log for information about a non-optimal condition.

OVER SPEC LED: When this LED is lit, it indicates that there is greater demand on

the power supplies than they are specified to deliver.

Remind button: Press this button to reset the system-error LED on the operator

information panel and place the server in remind mode. In remind mode, the fault has not been cleared but the system-error LED is flashing (once every 2 seconds) instead of lit; the system-error LED will be lit if another system error occurs.

Server power features

When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor is shut down; however, the server can respond to requests from the service processor, such as a remote request to turn on the server. The power-on LED flashes to indicate that the server is connected to ac power but not turned on.

Turning on the server

Approximately 20 seconds after the server is connected to ac power, the power-control button becomes active, and you can turn on the server and start the operating system by pressing the power-control button.

The server can also be turned on in any of the following ways:

power failure occurs while the server is turned on, the server will restart

automatically when power is restored.

You can turn on the server through the Remote Supervisor Adapter or Remote Supervisor Adapter II user interface.

The system-management software for the Remote Supervisor Adapter II can turn

the server.

your operating system supports the Wake on LAN feature, the Wake on LAN

feature can turn on the server.

Note:

When 4 GB or more of memory (physical or logical) is installed, some memory is reserved for various system resources and is unavailable to the operating system. The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI options.

Chapter 3. Server controls, LEDs, and power

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v If

Turning off the server

When you turn off the server and leave it connected to ac power, the server can respond to requests from the service processor, such as a remote request to turn

the server. To remove all power from the server, you must disconnect it from the

power source.

Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system.

Statement 5:

The server can be turned off in any of the following ways:

You can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will be turned off automatically.

You can press the power-control button to start an orderly shutdown of the operating system and turn off the server, if your operating system supports this feature.

the operating system stops functioning, you can press and hold the

power-control button for more than 5 seconds to turn off the server.

The server can be turned off from the Remote Supervisor Adapter II user interface.

the Wake on LAN feature turned on the server, the Wake on LAN feature can

turn off the server.

The service processor can turn off the server as an automatic response to a critical system failure.

You can turn off the server through a request from the service processor.

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Chapter 4. Configuring the server

The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and

simplify your operating-system installation.

addition to the ServerGuide Setup and Installation CD, you can use the following

configuration programs to customize the server hardware:

Configuration/Setup Utility program

IBM ServerGuide Setup and Installation CD

Preboot Execution Environment (PXE) boot agent utility program

RAID configuration programs

LSI Logic Configuration utility program

ServeRAID Manager

SCSISelect utility program

Service processor firmware update utility

Using the ServerGuide Setup and Installation CD

The ServerGuide Setup and Installation CD provides state-of-the-art programs to detect the server model and installed hardware options, configure the server hardware, provide device drivers, and help you install your operating system. For information about the supported operating-system versions, see the label on the CD.

Complete the following steps to start the ServerGuide Setup and Installation CD:

Insert the CD, and restart the server. If the CD does not start, see “ServerGuide problems” on page 49.

Follow the instructions on the screen to:

Select your language.

Select your keyboard layout and country.

View the overview to learn about ServerGuide features.

View the readme file to review installation tips about your operating system and adapter.

Start the setup and hardware configuration programs.

Start the operating-system installation. You will need your operating-system CD.

Using the Configuration/Setup Utility program

The Configuration/Setup Utility program is part of the BIOS code. You can use it to:

View configuration information

View and change assignments for devices and I/O ports

Set the date and time

Set and change passwords

Set the startup characteristics of the server and the order of startup devices

Set and change settings for advanced hardware features

View and clear error logs

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v To

v If

Change interrupt request (IRQ) settings

Enable USB keyboard and mouse support

Resolve configuration conflicts

Complete the following steps to start the Configuration/Setup Utility program:

Turn on the server and watch the monitor screen.

When the message Press F1 for Configuration/Setup appears, press F1. If

administrator password has been set, you must type the administrator

password to access the full Configuration/Setup Utility menu.

Follow the instructions on the screen.

Using the RAID configuration programs

Use the LSI Logic Configuration Utility program and ServeRAID Manager to configure and manage redundant array of independent disks (RAID) arrays. Be sure

use these programs as described in this book.

Use the LSI Logic Configuration Utility program to:

Perform a low-level format on a SCSI hard disk drive

View or change SCSI IDs for attached devices

Set SCSI protocol parameters on SCSI hard disk drives

Use ServeRAID Manager to:

Configure arrays

View your RAID configuration and associated devices

Monitor operation of your RAID controllers

addition, an LSI command-line configuration program (CFG1030) is available

In from http://www.ibm.com/pc/support/.

Consider the following information when using the LSI Logic Configuration Utility program and ServeRAID Manager to configure and manage arrays:

Use the ServeRAID Manager program to configure your arrays before you install your operating system. Do not use the LSI Logic Configuration Utility program to configure arrays.

The integrated SCSI controller with RAID capabilities in your server supports only RAID level-1 with a hot-spare drive installed. Installing an optional ServeRAID controller provides additional RAID levels.

your server has a ServeRAID controller installed, you can use ServeRAID Manager to configure the integrated SCSI controller with RAID capabilities for other supported RAID levels.

You cannot use the ServerGuide Setup and Installation CD to configure the integrated SCSI controller with RAID capabilities.

When you create a RAID level-1 (mirrored) pair, all drives must be on the same channel.

update the firmware and BIOS codes for an optional ServeRAID controller,

you must use the IBM ServeRAID Support CD that comes with the controller.

you install a different type of RAID controller, see the documentation that comes with the controller for information about viewing and changing SCSI settings for attached devices.

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Using the LSI Logic Configuration Utility program

Complete the following steps to start the LSI Logic Configuration Utility program:

Turn on the server and watch the monitor screen.

When the message <<< Press <CTRL><C> to start LSI Logic Configuration

Utility >>> appears, press Ctrl+C. If an administrator password has been set,

you are prompted to type the password.

Use the arrow keys to select a controller (channel) from the list of adapters; then, press Enter.

Follow the instructions on the screen to change the settings of the selected items; then, press Enter. If you select Device Properties or Mirroring

Properties, additional screens are displayed.

Using ServeRAID Manager

perform some tasks, you can run ServeRAID Manager as an installed program. However, to configure the integrated SCSI controller with RAID capabilities and perform an initial RAID configuration on your server, you must run ServeRAID Manager in Startable CD mode, as described in the instructions in this section. If you install a different type of RAID adapter in your server, use the configuration method described in the instructions that come with that adapter to view or change SCSI settings for attached devices.

See the ServeRAID documentation on the IBM ServeRAID Support CD for additional information about RAID technology and instructions for using ServeRAID Manager to configure your integrated SCSI controller with RAID capabilities. Additional information about ServeRAID Manager is also available from the Help menu. For information about a specific object in the ServeRAID Manager tree, select the object and click Actions → Hints and tips.

Configuring the controller

running ServeRAID Manager in Startable CD mode, you can configure the controller before you install your operating system. The information in this section assumes that you are running ServeRAID Manager in Startable CD mode.

run ServeRAID Manager in Startable CD mode, turn on the server; then, insert the CD into the CD-ROM drive. If ServeRAID Manager detects an unconfigured controller and ready drives, the Configuration wizard starts, and a window similar to that shown in the following illustration opens.

Chapter 4. Configuring the server

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1. In

In the Configuration wizard, you can select express configuration or custom configuration. Express configuration automatically configures the controller by grouping the first two physical drives in the ServeRAID Manager tree into an array and creating a RAID level-1 logical drive. If you select custom configuration, you can select the two physical drives that you want to group into an array and create a hot-spare drive.

Using express configuration:

Complete the following steps to use express

configuration:

the ServeRAID Manager tree, click the controller.

Click Express configuration.

Click Next. The “Configuration summary” window opens.

Review the information in the “Configuration summary” window. To change the configuration, click Modify arrays.

Click Apply; then, click Yes when asked if you want to apply the new configuration. The configuration is saved in the controller and in the physical drives.

Exit from ServeRAID Manager and remove the CD from the CD-ROM drive.

Restart the server.

Using

custom configuration:

Complete the following steps to use custom

configuration:

the ServeRAID Manager tree, click the controller.

Click Custom configuration.

Click Next. The “Create arrays” window opens.

From the list of ready drives, select the two drives that you want to group into the array.

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6. If

Click the icon to add the drives to the array.

you want to configure a hot-spare drive, complete the following steps:

Click the Spares tab.

Select the physical drive that you want to designate as the hot-spare drive, and click the icon to add the drive.

Click Next. The “Configuration summary” window opens.

Review the information in the “Configuration summary” window. To change the configuration, click Back.

Click Apply; then, click Yes when asked if you want to apply the new configuration. The configuration is saved in the controller and in the physical drives.

10.

Exit from ServeRAID Manager and remove the CD from the CD-ROM drive.

11.

Restart the server.

Viewing the configuration

You can use ServeRAID Manager to view information about RAID controllers and the RAID subsystem (such as arrays, logical drives, hot-spare drives, and physical drives). When you click an object in the ServeRAID Manager tree, information about that object appears in the right pane. To display a list of available actions for an object, click the object and click Actions.

Updating the Remote Supervisor Adapter II and integrated service processor

See the User’s Guide on the IBM xSeries Documentation CD for information and instructions for updating the software and firmware on the Remote Supervisor Adapter II and on the server integrated service processor.

Chapter 4. Configuring the server

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1. If

a. Go to

d. In

3. If

a. Go to

d. In

Chapter 5. Updating IBM Director

you plan to use IBM Director to manage your server, you must install the applicable IBM Director updates, which could include a Service Pack for your release of IBM Director, interim fixes, and a Director System Support Package (DSSP) for this server.

Note: For Automatic Server Restart (ASR) support and environmental-sensor

support, you must install version 4.1 of IBM Director.

install the IBM Director updates, complete the following steps, in order:

you plan to enable the Automatic Server Restart (ASR) feature, install the

ASR device driver, which is available from the IBM Web site:

http://www.ibm.com.

Click Support & downloads.

Click All downloads & drivers.

the Enter search terms field, type advanced system management x365

and click Submit.

Select the applicable IBM Advanced System Management device driver for your server and operating system.

Click the file link for the executable file to download the file, and follow the instructions in the readme file to install the device driver.

Install the IBM Director application.

the IBM Director CD that comes with your server includes the IBM Director Service Pack, install the Service Pack. If the CD does not contain the Service Pack, check the IBM Web site to see whether a Service Pack is available. If it is, download and install the Service Pack according to the instructions in its readme file.

Install any applicable interim fixes, DSSPs, and additional updates for your server from the IBM Web site:

http://www.ibm.com.

Click Support & downloads.

Click All downloads & drivers.

the Enter search terms field, type director x365 and click Submit.

Select the interim fix, DSSP, or update that you want to download.

Click the file link for the executable file to download the file, and follow the instructions in the readme file to install the update.

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Chapter 6. Solving problems

This chapter provides basic troubleshooting information to help you solve some common problems that might occur while you are setting up the server.

you cannot locate and correct the problem using the information in this chapter,

see Appendix A, “Getting help and technical assistance,” on page 59, the Hardware

Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation

CD, and the “Server Support” flowchart in the front of this document.

Diagnostic tools overview

The following tools are available to help you diagnose and solve hardware-related problems:

POST beep codes

The power-on self-test beep codes indicate the detection of a problem.

One beep indicates successful completion of POST, with no errors.

More than one beep indicates that POST detected a problem. Error messages

also appear during startup if POST detects a hardware-configuration problem.

See “POST beep codes” and the Hardware Maintenance Manual and

Troubleshooting Guide on the IBM xSeries Documentation CD for more

information.

Troubleshooting charts

These charts list problem symptoms and steps to correct the problems. See “Troubleshooting charts” on page 50 for more information.

Diagnostic programs and error messages

The system diagnostic programs are provided in ROM. These programs test the major components of your server. See the Hardware Maintenance Manual and

Troubleshooting Guide on the IBM xSeries Documentation CD for more

information.

Light path diagnostics

Use light path diagnostics to diagnose system errors quickly. See “Light path diagnostics” on page 55 for more information.

POST beep codes

POST emits one beep to signal successful completion. If POST detects a problem during startup, other beep codes might occur. Use the following beep code descriptions to help identify and resolve problems that are detected during startup.

Note: See the Hardware Maintenance Manual and Troubleshooting Guide on the

IBM xSeries Documentation CD for more information about the POST beep codes.

Beep code

None

beep POST was completed successfully. One beep also occurs

beeps Undetermined error.

Undetermined error.

after POST if you type an incorrect password.

Description

Suggested action

Call for service.

None required.

Follow the instructions on the screen.

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Repeating

beeps

1-1-2

1-1-3

1-1-4

1-2-1

1-2-2

1-2-3

1-2-4

1-3-1

1-3-2

1-4-3

2-1-1

2-1-2

2-1-3

2-1-4

2-2-1

2-2-2

2-2-3

2-2-4

2-3-1

2-3-2

2-3-3

2-3-4

2-4-1

3-1-1

3-1-2

3-1-3

3-1-4

3-2-1

3-2-2

3-2-4

3-3-1

The I/O board or other internal boards might contain a failing component.

Microprocessor register test has failed.

CMOS write/read test has failed.

BIOS ROM checksum has failed.

Programmable Interval Timer test has failed.

DMA initialization has failed.

DMA page register write/read test has failed.

RAM refresh verification has failed.

First 64 Kb RAM test has failed.

First 64 Kb RAM parity test has failed.

Interrupt vector loading test has failed.

Secondary DMA register test has failed.

Primary DMA register test has failed.

Primary interrupt mask register test has failed.

Secondary interrupt mask register test has failed.

Interrupt vector loading has failed.

Keyboard controller test has failed.

CMOS power failure and checksum checks have failed.

CMOS configuration information validation has failed.

Screen initialization has failed.

Screen memory test has failed.

Screen retrace tests have failed.

Search for video ROM has failed.

Screen test indicates the screen is operable.

Timer tick interrupt test has failed.

Interval timer channel 2 test has failed.

RAM test has failed above address hex 0FFFF.

Time-of-Day clock test has failed.

Serial port test has failed.

Parallel port test has failed.

Comparison of CMOS memory size against actual has failed.

memory size mismatch has occurred.

Make sure that the keyboard and pointing devices are connected properly. Make sure that nothing is resting on the keyboard. Disconnect the pointing device; then, restart the server. If the problem is corrected, replace the pointing device.

the problem remains, call for service.

Call for service.

Reseat the memory modules or install a memory module. If the problem remains, call for service.

Call for service.

Turn off the server, disconnect all power cords, and reconnect all power cords; then, restart the server. If the problem remains, call for service.

Call for service.

Reseat the memory modules or install a memory module. If the problem remains, call for service.

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3-3-2

3-3-3

I2C bus has failed.

memory has been detected in the server.

Turn off the server, disconnect all power cords, and reconnect all power cords; then, restart the server. If the problem remains, call for service.

Reseat the memory modules or install a memory module. If the problem remains, call for service.

Important: In some memory

configurations, the 3-3-3 beep code might sound during POST, followed by a blank monitor screen. If this occurs and the

Boot Fail Count feature in the Start Options of the Configuration/Setup Utility

program is enabled (its default setting), you must restart the server three times to force the BIOS to reset the configuration settings to the default configuration (the memory connector or bank of connectors enabled).

Chapter 6. Solving problems

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POST error messages

The following table provides an abbreviated list of the error messages that might appear during POST. See the Hardware Maintenance Manual and Troubleshooting

Guide on the IBM xSeries Documentation CD for more information about the POST

error messages.

POST message Failing device or problem

found

162

163

289

301

303

00019xxx

00180xxx

012980xx

The device configuration has changed.

The time of day has not been set.

failing DIMM was disabled. Make sure that all installed DIMMs are supported by your server

Keyboard and keyboard controller

Microprocessor x is not functioning or failed the built-in self-test

PCI adapter requested a

resource that is not available.

Data for microprocessor x

Suggested action

Run the Configuration/Setup Utility program; then, exit, saving the configuration settings.

Make sure that your optional devices are turned on and installed correctly.

Set the date and time.

and that they are installed correctly.

Make sure that the keyboard cable is connected and that nothing

resting on the keyboard keys.

Make sure that microprocessor x is installed correctly. If the problem remains, replace microprocessor x.

Run the Configuration/Setup Utility program and make sure that the resources needed by the PCI adapter are available.

Download and install the latest level of BIOS code.

012981xx

I9990305

POST could not find an operating system.

Install an operating system.

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v If

ServerGuide problems

The following table lists problem symptoms and suggested solutions.

Table 1. ServerGuide Setup and Installation CD

Symptom

The ServerGuide Setup and

Installation CD will not start.

The SCSI RAID program cannot view all installed drives, or the operating system cannot be installed.

The operating-system installation program continuously loops.

The ServerGuide program will not start the operating-system CD.

The operating system cannot be installed; the option is not available.

Suggested action

Make sure that the server supports the ServerGuide program and has a startable (bootable) CD-ROM (or DVD-ROM) drive.

the startup (boot) sequence settings have been altered, make sure that the

CD-ROM drive is first in the startup sequence.

more than one CD-ROM drive is installed, make sure that only one drive is set

the primary drive. Start the CD from the primary drive.

Make sure that there are no duplicate SCSI IDs or IRQ assignments. Make sure that the hard disk drive is connected correctly.

Make more space available on the hard disk.

Make sure that the operating-system CD is supported by the ServerGuide program. See the ServerGuide Setup and Installation CD label for a list of operating-system versions that support the ServerGuide program.

Make sure that the operating system is supported on your server. If the operating system is supported, either there is no logical drive defined (SCSI RAID systems)

the ServerGuide System Partition is not present. Run the ServerGuide program

and make sure that setup is complete.

Chapter 6. Solving problems

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2. If

Troubleshooting charts

The following tables list problem symptoms and suggested solutions. See the

Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more detailed troubleshooting charts. If you cannot find the

problem in these charts, run the diagnostic programs. If you have run the diagnostic programs, or if running the tests does not reveal the problem, call for service.

CD-ROM drive problems

Symptom

The CD-ROM drive is not recognized.

Suggested action

Make sure that:

The IDE channel to which the CD-ROM drive is attached (primary or secondary)

IDE channel, only the primary channel can be used. All cables and jumpers are installed correctly. The correct device driver is installed for the CD-ROM drive.

Diskette drive problems

Symptom

The diskette drive activity LED stays lit, or the server bypasses the diskette drive.

Suggested action

there is a diskette in the drive, make sure that:

The diskette drive cables are correctly and securely connected. The diskette drive is enabled in the Configuration/Setup Utility program. The diskette is good and not damaged. (Try another diskette if you have one.) The diskette contains the necessary files to start the server. Your software program is working properly.

If the problem remains, call for service.

General problems

Symptom

cover lock is broken, an LED

not working, or a similar

problem has occurred.

Suggested action

Call for service.

enabled in the Configuration/Setup Utility program. If the server has a single

Hard disk drive problems

Symptom

Not all drives are recognized by the hard disk drive diagnostic test (the Fixed Disk test).

The server stops responding during the hard disk drive diagnostic test.

The hard disk drives are not detected while loading the operating system.

xSeries 365 Type 8861 and 8862: Installation Guide

Suggested action

Remove the first drive that is not recognized and run the hard disk drive diagnostic test again.

the remaining drives are recognized, replace the drive that you removed with new one.

Remove the hard disk drive that was being tested when the server stopped responding and try the diagnostic test again.

the hard disk drive diagnostic test runs successfully, replace the drive that

you removed with a new one.

Make sure that the SCSI backplane is enabled in the Configuration/Setup Utility program.

Make sure that the LSI device driver is loaded.

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Intermittent problems

Symptom

problem occurs only occasionally and is difficult to diagnose.

Suggested action

Make sure that:

All cables and cords are connected securely to the rear of the server and attached devices. When the server is turned on, air is flowing from the rear of the server at the fan grille. If there is no airflow, the fans are not working. This can cause the server

overheat and shut down.

The SCSI bus and devices are configured correctly and the last external device

each SCSI chain is terminated correctly.

the problem remains, call for service.

I/O expansion enclosure problems

Symptom

The RXE-100 expansion enclosure is not recognized or does not work as expected.

Suggested action

See the server Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD or see your RXE-100 expansion enclosure documentation.

Keyboard, mouse, or pointing-device problems

Symptom

All or some keys on the keyboard do not work.

Suggested action

Make sure that the keyboard cable is securely connected to the server and that the keyboard and mouse cables are not reversed.

Make sure that the server and the monitor are turned on.

Try using another keyboard.

The mouse or pointing device does not work.

the problem remains, call for service.

Make sure that the mouse or pointing-device cable is securely connected to the server and that the keyboard and mouse cables are not reversed.

Make sure that the mouse device drivers are installed correctly.

Try using another mouse or pointing device.

the problem remains, call for service.

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v If

Memory problems

Symptom

The amount of system memory displayed is less than the amount of physical memory installed.

Suggested action

Make sure that:

The DIMMs are seated correctly. You have installed the correct type and capacity of memory. You have installed the DIMMs in the correct slots, in the correct order.

you changed the memory, you updated the memory configuration in the Configuration/Setup Utility program. All banks of memory are enabled. The server might have automatically disabled

memory bank when it detected a problem, or a memory bank might have been manually disabled.

Look

the DIMM was disabled by a system-management interrupt (SMI), replace the DIMM.

the DIMM was disabled by the user or by POST, run the Configuration/Setup Utility program and enable the DIMM.

this error remains, replace the DIMM.

the problem remains, call for service.

Microprocessor problems

Symptom

The server emits a continuous tone during POST.

Suggested action

The startup (boot) microprocessor is not working correctly. Make sure that the startup microprocessor is seated correctly in socket 1. If it is, replace the startup microprocessor.

the POST error log for error message 289:

Monitor problems

Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.

Symptom

The screen is blank.

Only the cursor appears.

the problem remains, call for service.

Suggested action

Make sure that:

The server power cord is connected to the server and a working electrical outlet. The monitor cables are connected correctly. The monitor is turned on and the brightness and contrast controls are adjusted correctly.

Important:

some memory configurations, the 3-3-3 beep code might sound

during POST, followed by a blank monitor screen. If this occurs and the Boot Fail

Count feature in the Start Options of the Configuration/Setup Utility program is

enabled (its default setting), you must restart the server three times to force the BIOS to reset the configuration settings to the default configuration (the memory connector or bank of connectors enabled).

the problem remains, call for service.

Call for service.

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1. To

3. An

v If

–

Symptom

The monitor works when you turn on the server, but the screen goes blank when you start some application programs.

The monitor has screen jitter, or the screen image is wavy, unreadable, rolling, or distorted.

Wrong characters appear on the screen.

Suggested action

Make sure that:

The primary monitor cable is connected to the Remote Supervisor Adapter II or

the optional C2T breakout cable.

You have installed the necessary device drivers for the application programs.

the problem remains, call for service.

the monitor self-tests show that the monitor is working correctly, consider the location of the monitor. Magnetic fields around other devices (such as transformers, appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable, rolling, or distorted screen images. If this happens, turn off the monitor.

Attention: Moving a color monitor while it is turned on might cause screen

discoloration.

Move the device and the monitor at least 300 mm (12 in.) apart, and turn on the monitor.

Notes:

prevent diskette drive read/write errors, make sure that the distance between the monitor and diskette drives is at least 75 mm (3 in.). Non-IBM monitor cables might cause unpredictable problems.

enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, contact your IBM marketing representative or authorized reseller.

the problem remains, call for service.

the wrong language is displayed, update the BIOS code with the correct

language.

Option problems

Symptom

IBM option that was just

installed does not work.

IBM option that used to work

does not work now.

the problem remains, call for service.

Suggested action

Make sure that:

The option is designed for the server. See the “Server Support” flowchart for information about obtaining ServerProven compatibility information from the World Wide Web. You followed the installation instructions that come with the option. The option is installed correctly. You have not loosened any other installed options or cables. You have updated the configuration information in the Configuration/Setup Utility program. Whenever memory or an option is changed, you must update the configuration.

the problem remains, call for service.

Make sure that all of the option hardware and cable connections are secure.

the option comes with test instructions, use those instructions to test the

option.

the failing option is a SCSI device, make sure that:

The cables for all external SCSI options are connected correctly. The last device in each SCSI chain, or the end of the SCSI cable, is terminated correctly. Any external SCSI devices are turned on. You must turn on external SCSI devices before turning on the server.

the problem remains, call for service.

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v If

–

– A

Power problems

Symptom

The server does not turn on.

The server does not turn off.

Serial port problems

For more information about the serial port, see the Option Installation Guide on the IBM xSeries Documentation CD.

Suggested action

Make sure that the server power cord is connected to the server and a working electrical outlet. Make sure that the type of memory that is installed is supported by your server and is installed in the correct order. Make sure that the microprocessors are installed in the correct sockets.

you just installed an option, remove it, and restart the server. If the server now turns on, you might have installed more options than the power supply supports. Make sure the memory cassette is fully seated and the locking handle is all the way down.

the problem remains, call for service.

Determine whether you are using an ACPI or non-ACPI operating system.

you are using a non-ACPI operating system, complete the following steps:

Press Ctrl+Alt+Delete. Turn off the server by using the power-control button. You might need to press and hold the power-control button for 5 seconds to force the server to turn off.

the problem remains or if you are using an ACPI operating system, call for

service.

Symptom

The number of serial ports identified by the operating system is less than the number

serial ports that are installed.

Suggested action

Make sure that:

Each port is assigned a unique address in the Configuration/Setup Utility program and none of the serial ports is disabled. The serial port adapter, if you installed one, is seated correctly.

the problem remains, call for service.

serial device does not work. Make sure that:

The device is compatible with the server. The serial port is enabled and is assigned a unique address. The device is connected to one of the following serial connectors:

The serial connector on the server chassis.

serial port on the Remote Supervisor Adapter II breakout cable and the breakout cable is connected to the ASM port on the REmote Supervisor Adapter II.

the problem remains, call for service.

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Software problems

Symptom

You suspect a software problem.

Suggested action

determine whether the problem is caused by the software, make sure that: Your server has the minimum memory needed to use the software. For memory requirements, see the information that comes with the software. If you have just installed an adapter or memory, the server might have a memory-address conflict. The software is designed to operate on your server. Other software works on your server. The software that you are using works on another server.

you received any error messages when using the software, see the information that comes with the software for a description of the messages and suggested solutions to the problem.

the problem remains, contact your place of purchase of the software.

Storage expansion enclosure problems

Symptom

The SCSI expansion enclosure used to work but does not work now.

Suggested action

Make sure that:

For

more information, see your SCSI expansion enclosure documentation.

Universal Serial Bus device problems

Symptom

USB device does not work. Make sure that:

Suggested action

You are not trying to use a USB device during POST if a standard (non-USB) keyboard is connected to the keyboard connector. If a standard (non-USB) keyboard is connected to the keyboard connector, the USB is disabled, and no USB device will work during POST. The correct USB device driver is installed. Your operating system supports USB devices.

the problem remains, call for service.

Light path diagnostics

Use the light path diagnostics to diagnose system errors. The light path diagnostics panel is on the side surface of the operator information panel. To access the light path diagnostics panel, move the latch on the right front of the operator information panel and pivot the panel. For LED locations, see the illustration on page 34.

Light path diagnostics LEDs for all components except microprocessors, DIMMs, and fans are visible from outside the server. Light path diagnostics LEDs for DIMMs and additional LEDs for adapters and power supplies are visible after you open the server cover. Any light path diagnostics LEDs that are lit on the microprocessor tray can be lit again without ac power after you remove the microprocessor tray, so that

Chapter 6. Solving problems

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4. If

up to 30

you can isolate a problem with the microprocessors. After ac power has been removed from the server, power remains available to these LEDs for up to 24 hours. After 24 hours, you might need to reinstall the microprocessor tray and turn

the server to supply power to the LEDs.

Complete the following steps to view the DIMM LEDs:

Turn off the server and all peripheral devices.

Slide the server out of the rack cabinet.

Open the top cover.

necessary, open the DIMM access doors on the memory cassette to view the

DIMM LEDs.

Close the server cover; then, slide the server into the rack cabinet and connect all external cables. See “Connecting the cables” on page 27.

Complete

the following steps to view the microprocessor and VRM LEDs:

Turn off the server and all peripheral devices; then, disconnect all external cables from the server.

Slide the server out of the rack cabinet.

Remove the fans and memory cassette.

Lift the microprocessor-tray release latch and remove the microprocessor tray (see “Installing a microprocessor” on page 17 for instructions about how to remove the microprocessor tray).

Press and hold the light-path-diagnostics button on the microprocessor board for

seconds to light the error LEDs on the microprocessor board. The LEDs that were lit while the system was running will be lit while the button is pressed.

Note: If the light-path-test LED on the microprocessor tray is not lit when the

button is pressed, the light-path capacitor has insufficient charge to light the error LEDs.

Reinstall the microprocessor tray, memory cassette, and fans.

Close the microprocessor-tray release latch.

Close the server cover; then, slide the server into the rack cabinet and connect all external cables. See “Connecting the cables” on page 27.

Diagnosing problems using the light path diagnostics

LEDs in three locations on the server are available to help you diagnose problems that might occur during installation. Use them in the following order:

Operator information panel - Look at this panel first. If an error has occurred,

the information LED or the system-error LED is lit.

Light path diagnostics panel - Move the latch on the right front of the operator

information panel and pivot the panel to access the light path diagnostics panel. Note any LEDs that are lit, and then close the panel. For LED locations, see the illustration on page 34.

LEDs on the rear of the server, in the memory cassette, or in the microprocessor tray - To identify the component that is causing the error, note

the lit LED on the rear of the server or beside the component.

following example illustrates how to use the light path diagnostics to diagnose

The

system error:

The system-error LED on the operator information panel is lit.

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Note that the MEM LED on the light path diagnostics panel is lit; one of the DIMMs in the memory cassette is defective.

Open the cover and locate the lit LED beside the defective DIMM.

Note: The lit LEDs light the connector retaining clips; look for a lit retaining clip

identify a failed DIMM.

Follow the instructions in “Installing memory modules” on page 9 to remove and replace the DIMM.

Light path diagnostics panel

The following illustration shows the LEDs on the Level 2 Light Path Diagnostics panel, which is on the side of the operator information panel.

PS1

VRM OVER SPECTEMP

DASD NMIPCI EXP

NR SPMEM

LOGPS2 CPUFAN

REMIND

For more information about the Light Path Diagnostics feature, see the Hardware Maintenance Manual and Troubleshooting Guide. The following table describes the LEDs on the Light Path Diagnostics panel.

Light Path Diagnostics panel LED

PS1

PS2

TEMP

FAN

VRM

CPU

PCI

MEM

DASD

NMI

EXP

LOG

OVER SPEC

REMIND button Press to invoke remind mode

Description

Power supply number 1 failure

Power supply number 2 failure

System over temperature condition

Hot-swap fan or power-supply fan failure

VRM failure

Microprocessor failure

PCI failure

Memory failure

Hard disk drive failure

Nonredundant power mode

Nonmaskable interrupt

Remote Supervisor Adapter II failure

Attached expansion I/O failure

See event log or Remote Supervisor Adapter II log for non-optimal condition information

Power supplies being overdriven

Notes:

The server requires replaceable voltage regulator modules (VRMs) with microprocessors 3 and 4.

The server supports a maximum of two power supplies.

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v A

The NR LED is lit only when two power supplies are installed and one is not functioning.

Remind button

You can use the Remind button to place the system-error LED on the front panel into the remind mode (flashes every 2 seconds). By pressing the button, you acknowledge the failure but indicate that you will not take immediate action. If a new failure occurs, the system-error LED turns on again.

The system-error LED stays in Remind mode until one of the following conditions occurs:

All known problems are resolved

The system is restarted

new problem occurs

can use the Remind button to delay server maintenance until a later time.

You

The Light Path Diagnostics feature might direct you to look for an LED that identifies the specific failing component on the internal boards. See the Option

Installation Guide for illustrations that identify the LEDs on the boards.

See the solving problems section in the Hardware Maintenance Manual and

Troubleshooting Guide on the IBM xSeries Documentation CD for more information.

xSeries 365 Type 8861 and 8862: Installation Guide

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v Go to

Appendix A. Getting help and technical assistance

you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your xSeries or IntelliStation necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

Check all cables to make sure that they are connected.

Check the power switches to make sure that the system is turned on.

Use the troubleshooting information in your system documentation, and use the diagnostic tools that come with your system. Information about diagnostic tools is

the Hardware Maintenance Manual and Troubleshooting Guide on the IBM

xSeries Documentation CD or in the IntelliStation Hardware Maintenance Manual

the IBM Support Web site.

the IBM Support Web site at http://www.ibm.com/pc/support/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

system, and whom to call for service, if it is

can solve many problems without outside assistance by following the

You troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software. The information that comes with your system also describes the diagnostic tests that you can perform. Most xSeries and IntelliStation systems, operating systems, and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the information for the operating system or program.

Using the documentation

Information about your IBM xSeries or IntelliStation system and preinstalled software, if any, is available in the documentation that comes with your system. That documentation includes printed books, online books, readme files, and help files. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates.

access these pages, go to http://www.ibm.com/pc/support/ and follow the instructions. Also, you can order publications through the IBM Publications Ordering System at http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.

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Getting help and information from the World Wide Web

the World Wide Web, the IBM Web site has up-to-date information about IBM xSeries and IntelliStation products, services, and support. The address for IBM xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/.

You can find service information for your IBM products, including supported options,

http://www.ibm.com/pc/support/.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported

Support Line in your country or region, go to

http://www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, go to http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

Hardware service and support

You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. Go to http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

the U.S. and Canada, hardware service and support is available 24 hours a day,

days a week. In the U.K., these services are available Monday through Friday,

from 9 a.m. to 6 p.m.

xSeries 365 Type 8861 and 8862: Installation Guide

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Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002

Part 1 - General Terms

This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement

Limited Warranty apply only to Machines you purchase for your use, and not for resale. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term “Machine” does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Nothing in this Statement of

Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract.

What this Warranty Covers

IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM’s Official Published Specifications (“Specifications”) which are available on request. The warranty period for the Machine starts on the original Date of Installation and is specified in Part 3 Warranty Information. The date on your invoice or sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part. Unless IBM specifies otherwise, these warranties apply only in the country or region in which you purchased the Machine.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

What this Warranty Does not Cover

This warranty does not cover the following:

any software programs, whether pre-loaded or shipped with the Machine, or

installed subsequently;

failure resulting from misuse (including but not limited to use of any Machine capacity or capability, other than that authorized by IBM in writing), accident, modification, unsuitable physical or operating environment, or improper maintenance by you;

failure caused by a product for which IBM is not responsible; and

any non-IBM products, including those that IBM may procure and provide with or integrate into an IBM Machine at your request.

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The warranty is voided by removal or alteration of identification labels on the Machine or its parts.

IBM does not warrant uninterrupted or error-free operation of a Machine.

Any technical or other support provided for a Machine under warranty, such as assistance via telephone with “how-to” questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.

How to Obtain Warranty Service

the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service.

What IBM Will Do to Correct Problems

When you call for service, you must follow the problem determination and resolution procedures that IBM specifies. A technician will attempt to make an initial diagnosis

your problem and help you resolve it over the telephone.

The type of warranty service applicable to your Machine is specified in Part 3 Warranty Information.

You are responsible for downloading and installing designated Machine Code (microcode, basic input/output system code (called “BIOS”), utility programs, device drivers, and diagnostics delivered with an IBM Machine) and other software updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides.

your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse, speaker, memory, hard disk drive and other easily replaceable parts), IBM will ship these parts to you for replacement by you.

the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone, through your application of Machine Code or software updates, or with a CRU, IBM or your reseller, if approved

IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place

purchase and your money will be refunded.

IBM or your reseller will also manage and install selected engineering changes that apply to the Machine.

Exchange of a Machine or Part

When the warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.

Your Additional Responsibilities

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Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.

You also agree to:

ensure that the Machine is free of any legal obligations or restrictions that

prevent its exchange;

obtain authorization from the owner to have IBM or your reseller service a

Machine that you do not own; and

where applicable, before service is provided:

follow the service request procedures that IBM or your reseller provides;

backup or secure all programs, data, and funds contained in the Machine; provide IBM or your reseller with sufficient, free, and safe access to your facilities to permit IBM to fulfill its obligations; and

inform IBM or your reseller of changes in the Machine’s location.

(a) ensure all information about identified or identifiable individuals (Personal

4. Data) is deleted from the Machine (to the extent technically possible), (b) allow IBM, your reseller or an IBM supplier to process on your behalf any remaining Personal Data as IBM or your reseller considers necessary to fulfill its obligations under this Statement of Limited Warranty (which may include shipping the Machine for such processing to other IBM service locations around the world), and (c) ensure that such processing complies with any laws applicable to such Personal Data.

Limitation

Liability

IBM is responsible for loss of, or damage to, your Machine only while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

Neither IBM nor your reseller are responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM for any reason. You should remove all such information from the Machine prior to its return.

Circumstances may arise where, because of a default on IBM’s part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), except for any liability that cannot be waived or limited by applicable laws, IBM is liable for no more than

damages for bodily injury (including death) and damage to real property and

tangible personal property; and

the amount of any other actual direct damages, up to the charges (if recurring,

months’ charges apply) for the Machine that is subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

limit also applies to IBM’s suppliers and your reseller. It is the maximum for

This which IBM, its suppliers, and your reseller are collectively responsible.

UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF,

DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 4) LOST

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002

Page 76

PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. SOME STATES

JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN

IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY

YOU.

Governing Law

Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter

this Statement of Limited Warranty, without regard to conflict of law principles.

THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.

Jurisdiction

All of our rights, duties, and obligations are subject to the courts of the country in which you acquired the Machine.

Part 2 - Country-unique Terms

AMERICAS

ARGENTINA

Governing Law: The following is added after the first sentence:

Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Ordinary Commercial Court of the city of Buenos Aires.

BRAZIL

Governing Law: The following is added after the first sentence:

litigation arising from this Statement of Limited Warranty will be settled

Any exclusively by the court of Rio de Janeiro, RJ.

PERU

Limitation of Liability: The following is added at the end of this section:

accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this section will not apply to damages caused by IBM’s willful misconduct (“dolo”) or gross negligence (“culpa inexcusable”).

NORTH AMERICA

How to Obtain Warranty Service: The following is added to this Section:

obtain warranty service from IBM in Canada or the United States, call

1-800-IBM-SERV (426-7378).

CANADA

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Page 77

Limitation of Liability: The following replaces item 1 of this section:

damages for bodily injury (including death) or physical harm to real property

and tangible personal property caused by IBM’s negligence; and

Governing

Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws in the Province of Ontario.

UNITED STATES

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State of New York.

ASIA PACIFIC

AUSTRALIA

What this Warranty Covers: The following paragraph is added to this section:

The warranties specified in this Section are in addition to any rights you may have

under the Trade Practices Act 1974 or other similar legislation and are only limited

the extent permitted by the applicable legislation.

Limitation of Liability: The following is added to this section:

Where IBM is in breach of a condition or warranty implied by the Trade Practices

Act 1974 or other similar legislation, IBM’s liability is limited to the repair or

replacement of the goods or the supply of equivalent goods. Where that condition

warranty relates to right to sell, quiet possession or clear title, or the goods are of

kind ordinarily acquired for personal, domestic or household use or consumption,

then none of the limitations in this paragraph apply.

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State or Territory.

CAMBODIA, LAOS, AND VIETNAM

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws

the State of New York, United States of America.

CAMBODIA, INDONESIA, LAOS, AND VIETNAM

Arbitration: The following is added under this heading:

Disputes arising out of or in connection with this Statement of Limited Warranty

shall be finally settled by arbitration which shall be held in Singapore in accordance

with the Arbitration Rules of Singapore International Arbitration Center (“SIAC

Rules”) then in effect. The arbitration award shall be final and binding for the parties

without appeal and shall be in writing and set forth the findings of fact and the

conclusions of law.

The number of arbitrators shall be three, with each side to the dispute being entitled

appoint one arbitrator. The two arbitrators appointed by the parties shall appoint

third arbitrator who shall act as chairman of the proceedings. Vacancies in the

post of chairman shall be filled by the president of the SIAC. Other vacancies shall

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002

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2. as to

be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred.

one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days

the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator was validly and properly appointed.

All proceedings shall be conducted, including all documents presented in such proceedings, in the English language. The English language version of this Statement of Limited Warranty prevails over any other language version.

HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of Hong Kong Special Administrative Region of China.

INDIA

Limitation of Liability: The following replaces items 1 and 2 of this section:

liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBM’s negligence; and

any other actual damage arising in any situation involving nonperformance

IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

Arbitration:

The following is added under this heading:

Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Bangalore, India in accordance with the laws of India then in effect. The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law.

The number of arbitrators shall be three, with each side to the dispute being entitled

appoint one arbitrator. The two arbitrators appointed by the parties shall appoint

third arbitrator who shall act as chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the Bar Council of India. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred.

one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days

the date the other party appoints its, the first appointed arbitrator shall be the

sole arbitrator, provided that the arbitrator was validly and properly appointed.

JAPAN

Governing Law: The following sentence is added to this section:

doubts concerning this Statement of Limited Warranty will be initially resolved

Any between us in good faith and in accordance with the principle of mutual trust.

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MALAYSIA

Limitation of Liability: The word “SPECIAL” in item 3 of the fifth paragraph is

deleted.

NEW ZEALAND

What this Warranty Covers: The following paragraph is added to this section:

The warranties specified in this section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.

Limitation of Liability: The following is added to this section:

Where

Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this section are subject to the limitations in that Act.

PEOPLE’S REPUBLIC OF CHINA (PRC)

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State of New York, United States of America (except when local law requires otherwise).

PHILIPPINES

Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:

SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL, INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR

Arbitration: The following is added under this heading:

Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Metro Manila, Philippines

accordance with the laws of the Philippines then in effect. The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law.

The number of arbitrators shall be three, with each side to the dispute being entitled

appoint one arbitrator. The two arbitrators appointed by the parties shall appoint

third arbitrator who shall act as chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the Philippine Dispute Resolution Center, Inc. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred.

one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days

the date the other party appoints its, the first appointed arbitrator shall be the

sole arbitrator, provided that the arbitrator was validly and properly appointed.

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002

Page 80

SINGAPORE

Limitation of Liability: The words “SPECIAL” and “ECONOMIC” in item 3 in the

fifth paragraph are deleted.

EUROPE, MIDDLE EAST, AFRICA (EMEA)

THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:

The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller.

Hot to Obtain Warranty Service: If you purchase a Machine in Austria, Belgium,

Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, San Marino, Sweden, Switzerland, United Kingdom or Vatican State, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM, provided the Machine has been announced and made available by IBM in the country in which you wish to obtain service. If you purchased a Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kyrgyzstan, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.

you purchase a Machine in a Middle Eastern or African country, you may obtain warranty service for that Machine from the IBM entity within the country of purchase, if that IBM entity provides warranty service in that country, or from an IBM reseller, approved by IBM to perform warranty service on that Machine in that country. Warranty service in Africa is available within 50 kilometers of an IBM approved service provider. You are responsible for transportation costs for Machines located outside 50 kilometers of an IBM approved service provider.

Add the following paragraph in Western Europe (Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, San Marino, Sweden, Switzerland, United Kingdom, Vatican State):

The warranty for Machines acquired in Western Europe shall be valid and applicable in all Western Europe countries provided the Machines have been announced and made available in such countries.

Governing Law:

The phrase “the laws of the country in which you acquired the Machine” is replaced by:

“the laws of Austria” in Albania, Armenia, Azerbaijan, Belarus,

Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2)

xSeries 365 Type 8861 and 8862: Installation Guide

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1) In

“the laws of France” in Algeria, Benin, Burkina Faso, Cameroon, Cape Verde,

Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) “the laws of Finland” in Estonia, Latvia, and Lithuania; 4) “the laws of

England” in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia,

Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, the United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe; and 5) “the laws of South Africa” in South Africa, Namibia, Lesotho and Swaziland.

Jurisdiction: The following exceptions are added to this section:

Austria the choice of jurisdiction for all disputes arising out of this Statement

Limited Warranty and relating thereto, including its existence, will be the

competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain,

Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes

arising out of this Statement of Limited Warranty or related to its execution, including summary proceedings, will be submitted to the exclusive jurisdiction of the English courts; 3) in Belgium and Luxembourg, all disputes arising out of this Statement of Limited Warranty or related to its interpretation or its execution, the law, and the courts of the capital city, of the country of your registered office and/or commercial site location only are competent; 4) in France, Algeria, Benin, Burkina

Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of Limited

Warranty or related to its violation or execution, including summary proceedings, will

settled exclusively by the Commercial Court of Paris; 5) in Russia, all disputes arising out of or in relation to the interpretation, the violation, the termination, the nullity of the execution of this Statement of Limited Warranty shall be settled by Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and Swaziland, both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the High Court in Johannesburg; 7) in Turkey all disputes arising out of or in connection with this Statement of Limited Warranty shall be resolved by the Istanbul Central (Sultanahmet) Courts and Execution Directorates of Istanbul, the Republic of Turkey; 8) in each of the following specified countries, any legal claim arising out of this Statement of Limited Warranty will be brought before, and settled exclusively by, the competent court of a) Athens for Greece, b) Te l Aviv-Jaffa for Israel, c) Milan for Italy, d) Lisbon for Portugal, and e) Madrid for Spain; and 9) in the United Kingdom, both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the English courts.

Arbitration: The following is added under this heading:

Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria,

Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova,

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002

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Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement

Limited Warranty or related to its violation, termination or nullity will be finally

settled under the Rules of Arbitration and Conciliation of the International Arbitral Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three arbitrators appointed in accordance with these rules. The arbitration will be held in Vienna, Austria, and the official language of the proceedings will be English. The decision of the arbitrators will be final and binding upon both parties. Therefore, pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM may, however, institute proceedings in a competent court in the country of installation.

Estonia, Latvia and Lithuania all disputes arising in connection with this

Statement of Limited Warranty will be finally settled in arbitration that will be held in Helsinki, Finland in accordance with the arbitration laws of Finland then in effect. Each party will appoint one arbitrator. The arbitrators will then jointly appoint the chairman. If arbitrators cannot agree on the chairman, then the Central Chamber of Commerce in Helsinki will appoint the chairman.

EUROPEAN UNION (EU)

THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:

Consumers have legal rights under applicable national legislation governing the sale

consumer goods. Such rights are not affected by the warranties provided in this

Statement of Limited Warranty.

How to Obtain Warranty Service: The following is added to this section:

obtain warranty service from IBM in EU countries, see the telephone listing in

Part 3 - Warranty Information.

You may contact IBM at the following address:

IBM Warranty & Service Quality Dept.

Box 30 Spango Valley Greenock Scotland PA16 0AH

AUSTRIA,

DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS,

PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND

Limitation of Liability: The following replaces the terms of this section in its

entirety:

Except as otherwise provided by mandatory law:

IBM’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty or due to any other cause related to this Statement of Limited Warranty is limited to the compensation of only those damages and losses proved and actually arising as an immediate and direct consequence of the non-fulfillment of such obligations (if IBM is at fault) or of such cause, for a maximum amount equal to the charges you paid for the Machine. For purposes

this item, the term “Machine” includes Machine Code and Licensed Internal

Code (“LIC”).

xSeries 365 Type 8861 and 8862: Installation Guide

Page 83

The above limitation shall not apply to damages for bodily injuries (including death) and damages to real property and tangible personal property for which IBM is legally liable.

UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES; OR

LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED

SAVINGS.

FRANCE AND BELGIUM

Limitation of Liability: The following replaces the terms of this section in its

entirety:

Except as otherwise provided by mandatory law:

IBM’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty is limited to the compensation of only those damages and losses proved and actually arising as an immediate and direct consequence of the non-fulfillment of such obligations (if IBM is at fault), for a maximum amount equal to the charges you paid for the Machine that has caused the damages. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

The above limitation shall not apply to damages for bodily injuries (including death) and damages to real property and tangible personal property for which IBM is legally liable.

LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED

SAVINGS.

THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:

AUSTRIA

What this Warranty Covers: The following replaces the first sentence of the first

paragraph of this section:

The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications.

The following paragraphs are added to this section:

The warranty period for Machines is 12 months from the date of delivery. The limitation period for consumers in action for breach of warranty is the statutory period as a minimum. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002

Page 84

as to

The second paragraph does not apply.

What IBM Will Do to Correct Problems: The following is added to this section:

During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM’s expense.

Limitation of Liability: The following paragraph is added to this section:

The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty.

The following sentence is added to the end of item 2:

IBM’s liability under this item is limited to the violation of essential contractual terms

cases of ordinary negligence.

EGYPT

Limitation of Liability: The following replaces item 2 in this section:

any other actual direct damages, IBM’s liability will be limited to the total amount you paid for the Machine that is the subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

Applicability of suppliers and resellers (unchanged).

FRANCE

Limitation of Liability: The following replaces the second sentence of the first

paragraph of this section:

In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).

GERMANY

What this Warranty Covers: The following replaces the first sentence of the first

paragraph of this section:

The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications.

The following paragraphs are added to this section:

The minimum warranty period for Machines is twelve months. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for

cancellation of the respective agreement for such Machine and get your money

refunded.

The second paragraph does not apply.

What IBM Will Do to Correct Problems: The following is added to this section:

xSeries 365 Type 8861 and 8862: Installation Guide

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During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM’s expense.

Limitation of Liability: The following paragraph is added to this section:

The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty.

The following sentence is added to the end of item 2:

IBM’s liability under this item is limited to the violation of essential contractual terms

cases of ordinary negligence.

HUNGARY

Limitation of Liability: The following is added at the end of this section:

The limitation and exclusion specified herein shall not apply to liability for a breach

contract damaging life, physical well-being, or health that has been caused

intentionally, by gross negligence, or by a criminal act.

The parties accept the limitations of liability as valid provisions and state that the Section 314.(2) of the Hungarian Civil Code applies as the acquisition price as well

other advantages arising out of the present Statement of Limited Warranty

balance this limitation of liability.

IRELAND

What this Warranty Covers: The following is added to this section:

Except as expressly provided in these terms and conditions, all statutory conditions, including all warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded.

Limitation of Liability: The following replaces the terms of this section in its

entirety:

For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter

this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default occurring on the date of occurrence of the last such Default.

Circumstances may arise where, because of a Default, you are entitled to recover damages from IBM.

This section sets out the extent of IBM’s liability and your sole remedy.

IBM will accept unlimited liability for death or personal injury caused by the negligence of IBM. Subject always to the Items for Which IBM is Not Liable below, IBM will accept unlimited liability for physical damage to your tangible property resulting from the negligence of IBM.

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002

Page 86

Except as provided in items 1 and 2 above, IBM’s entire liability for actual damages for any one Default will not in any event exceed the greater of 1) EUR 125,000, or 2) 125% of the amount you paid for the Machine directly relating to the Default.

for Which IBM is Not Liable

Items

Save with respect to any liability referred to in item 1 above, under no circumstances is IBM, its suppliers or resellers liable for any of the following, even if IBM or they were informed of the possibility of such losses:

loss of, or damage to, data; special, indirect, or consequential loss; or loss of profits, business, revenue, goodwill, or anticipated savings.

SLOVAKIA

Limitation of Liability: The following is added to the end of the last paragraph:

The limitations apply to the extent they are not prohibited under §§ 373-386 of the Slovak Commercial Code.

SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND

Limitation of Liability: The following is added to this section:

IBM’s entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM.

UNITED KINGDOM

Limitation of Liability: The following replaces the terms of this section in its

entirety:

For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter

this Statement of Limited Warranty in respect of which IBM is legally liable to

you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default.

Circumstances may arise where, because of a Default, you are entitled to recover damages from IBM.

This section sets out the extent of IBM’s liability and your sole remedy.

IBM will accept unlimited liability for:

death or personal injury caused by the negligence of IBM; and any breach of its obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982, or any statutory modification or re-enactment of either such Section.

IBM will accept unlimited liability, subject always to the Items for Which IBM is

Not Liable below, for physical damage to your tangible property resulting from

the negligence of IBM. IBM’s entire liability for actual damages for any one Default will not in any event, except as provided in items 1 and 2 above, exceed the greater of 1) Pounds

xSeries 365 Type 8861 and 8862: Installation Guide

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Sterling 75,000, or 2) 125% of the total purchase price payable or the charges for the Machine directly relating to the Default.

These

limits also apply to IBM’s suppliers and resellers. They state the maximum

for which IBM and such suppliers and resellers are collectively responsible.

Items for Which IBM is Not Liable

Save with respect to any liability referred to in item 1 above, under no circumstances is IBM or any of its suppliers or resellers liable for any of the following, even if IBM or they were informed of the possibility of such losses:

loss of, or damage to, data; special, indirect, or consequential loss; or loss of profits, business, revenue, goodwill, or anticipated savings.

Part 3 - Warranty Information

This Part 3 provides information regarding the warranty applicable to your Machine, including the warranty period and type of warranty service IBM provides.

Warranty Period

The warranty period may vary by country or region and is specified in the table below.

Note: “Region” means either Hong Kong or Macau Special Administrative Region

China.

Machine - IBM Eserver xSeries 365 Type 8861

Country or Region of Purchase

Worldwide

Warranty Period

year

Type of Warranty Service*

and 2

See “Types of Warranty Service” for the legend and explanations of warranty-service

types.

Machine - IBM Eserver xSeries 365 Type 8862

Country or Region of Purchase

Worldwide

Warranty Period

years

Type of Warranty Service*

and 2

See “Types of Warranty Service” for the legend and explanations of warranty-service

types.

warranty period of 3 years on parts and 1 year on labor means that IBM provides

warranty service without charge for:

parts and labor during the first year of the warranty period; and parts only, on an exchange basis, in the second and third years of the warranty period. IBM will charge you for any labor provided in performance of the repair

replacement(s) in the second and third year of the warranty period.

Types

Warranty Service

required, IBM provides repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below. Warranty service may be provided by your reseller if approved by IBM to

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002

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perform warranty service. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside IBM’s normal service area, contact your local IBM representative or your reseller for country and location specific information.

Customer Replaceable Unit (“CRU”) Service

IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM’s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement.

On-site Service

IBM or your reseller will either repair or exchange the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may

require sending the Machine to an IBM service center. Courier or Depot Service*

You will disconnect the failing Machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your Machine to a designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the Machine to your location. You are responsible for its installation and verification.

Customer Carry-In or Mail-In Service

You will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it to you at IBM’s expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the Machine.

This type of service is called ThinkPad

The IBM Machine Warranty World Wide Web site at http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide overview of IBM Limited Warranty for Machines, a Glossary of IBM definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to Product Support pages. The IBM Statement of Limited Warranty is also

available on this site in 29 languages.

obtain warranty service contact IBM or your IBM reseller. In Canada or the United States, call 1-800-IBM-SERV (426-7378). In the EU countries, see the telephone numbers below.

Country Telephone List

Phone numbers are subject to change without notice.

Austria -- 43-1-24592-5901

Belgium -- 02-718-4339

Denmark -- 4520-8200

Finland -- 358-9-4591

xSeries 365 Type 8861 and 8862: Installation Guide

EasyServ or EasyServ in some countries.

Italy -- 39-02-482-9202

Luxembourg -- 352-360385-1

Netherlands -- 020-514-5770

Portugal -- 351-21-7915-147

Page 89

France -- 0238-557-450

Germany -- 07032-15-4920

Greece -- 30-210-688-1220

Ireland -- 353-1-815-4000

Spain -- 34-91-662-4916

Sweden -- 46-8-477-4420

United Kingdom -- 01475-555-055

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002

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xSeries 365 Type 8861 and 8862: Installation Guide

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Appendix C. Notices

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A.

Edition notice

INTERNATIONAL

BUSINESS MACHINES CORPORATION PROVIDES THIS

PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS

IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES

NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

reserved.

U.S. Government Users Restricted Rights — Use, duplication, or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Page 92

Trademarks

The following terms are trademarks of International Business Machines Corporation

the United States, other countries, or both:

Active Memory Active PCI

OS/2 WARP Predictive Failure

Analysis Active PCI-X Alert on LAN BladeCenter C2T Interconnect Chipkill EtherJet e-business logo

Eserver

FlashCopy IBM IBM (logo) IntelliStation Memory Protexion NetBAY Netfinity NetView

PS/2

ServeRAID

ServerGuide

ServerProven

TechConnect

ThinkPad

Tivoli

Tivoli Enterprise

Update Connector

Wake on LAN

XA-32

XA-64

X-Architecture

XceL4

XpandOnDemand

xSeries

Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both.

Important notes

Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

Processor speeds indicate the internal clock speed of the microprocessor; other factors also affect application performance.

CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often less than the maximum possible.

When referring to processor storage, real and virtual storage, or channel volume,

stands for approximately 1000 bytes, MB stands for approximately 1 000 000

bytes, and GB stands for approximately 1 000 000 000 bytes.

xSeries 365 Type 8861 and 8862: Installation Guide

Page 93

When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible capacity may vary depending on operating environments.

Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM.

Maximum memory may require replacement of the standard memory with an optional memory module.

IBM makes no representation or warranties regarding non-IBM products and services that are ServerProven, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties.

IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM.

Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

Product recycling and disposal

This unit contains materials such as circuit boards, cables, electromagnetic compatibility gaskets, and connectors which may contain lead and copper/beryllium alloys that require special handling and disposal at end of life. Before this unit is disposed of, these materials must be removed and recycled or discarded according

applicable regulations. IBM offers product-return programs in several countries. Information on product recycling offerings can be found on IBM’s Internet site at http://www.ibm.com/ibm/environment/products/prp.shtml.

Battery return program

This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal of batteries outside the United States, go to http://www.ibm.com/ibm/environment/products/batteryrecycle.shtml or contact your local waste disposal facility.

the United States, IBM has established a collection process for reuse, recycling,

proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal

hydride, and battery packs from IBM equipment. For information on proper disposal

these batteries, contact IBM at 1-800-426-4333. Have the IBM part number listed

the battery available prior to your call.

the Netherlands, the following applies.

Appendix C. Notices

Page 94

Electronic emission notices

Federal Communications Commission (FCC) statement

Note: This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.IBM is not responsible for any radio or television interference causedby using other than recommended cables and connectors or by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada Class A emission compliance statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d’Industrie Canada

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Australia and New Zealand Class A statement

Attention: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take adequate measures.

United Kingdom telecommunications safety requirement

Notice to Customers

This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public telecommunication systems in the United Kingdom.

European Union EMC Directive conformance statement

This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards.

xSeries 365 Type 8861 and 8862: Installation Guide

Page 95

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN

55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.

Attention:

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Taiwanese Class A warning statement

Chinese Class A warning statement

Japanese Voluntary Control Council for Interference (VCCI) statement

Power cords

For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.

IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).

Appendix C. Notices

Page 96

For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a minimum 14 AWG, Type SJT, three-conductor cord, a maximum of 15 feet in length and a parallel blade, grounding-type attachment plug rated 15 amperes, 125 volts.

For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set consisting of a minimum 14 AWG, Type SJT, three-conductor cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.

For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.

IBM power cords for a specific country or region are usually available only in that country or region.

Power cord rating

IBM power cord part number (2.5 m) Used in these countries and regions

A/125 V ac 12J5112

A/250 V ac 12J5120

Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Caicos Islands, Canada, Cayman Islands, Costa Rica, Columbia, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Japan, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States, Venezuela

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Power cord rating

IBM power cord part number (2.5 m) Used in these countries and regions

A/250 V ac 55H6643

A/250 V ac 36L8822

A/250 V ac 12J5122

A/250 V ac 12J5126

A/250 V ac 12J5124

A/250 V ac 12J5987

A/250 V ac 12J5128

A/250 V ac 01K9851

A/250 V ac 49P2114

A/250 V ac 49P2082

A/250 V ac 36L8884

A/125 V ac 01K9853

Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo (Democratic Republic of), Congo (Republic of), Cote D’Ivoire (Ivory Coast), Croatia (Republic of), Czech Republic, Dahomey, Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Finland, France, French Guyana, French Polynesia, Gabon, Georgia, Germany, Greece, Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland, Indonesia, Iran, Kazakhstan, Korea (Democratic Peoples Republic of), Korea (Republic of), Kyrgyzstan, Laos (Peoples Democratic Republic of), Latvia, Lebanon, Lithuania, Luxembourg, Macedonia (former Yugoslav Republic of), Madagascar, Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova (Republic of), Monaco, Mongolia, Morocco, Mozambique, Netherlands, New Caledonia, Niger, Norway, Poland, Portugal, Reunion, Romania, Russian Federation, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Slovakia, Slovenia (Republic of), Somalia, Spain, Suriname, Sweden, Syrian Arab Replublic, Tajikistan, Tahiti, Togo, Tunisia, Turkey, Turkmenistan, Ukraine, Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna, Yugoslavia (Federal Republic of), Zaire

Denmark, Liechtenstein, Switzerland

Israel

Chile, Italy, Libyan Arab Jamahiriya

Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal, Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda

Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, Cyprus, Dominica, Gambia, Ghana, Grenada, Guyana, Hong Kong, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman, Qatar, Saint Kitts & Nevis, Saint Lucia, Saint Vincent and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan, Tanzania (United Republic of), Trinidad & Tobago, United Arab Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe

Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea

China

Brazil

India

Argentina, Paraguay, Uruguay

Japan

Appendix C. Notices

Page 98

xSeries 365 Type 8861 and 8862: Installation Guide

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NR 57

Index

acoustical noise emissions 4 adapter

considerations IXA 15 IXA jumper 15 specifications 4

attention notices 3

beep codes 45 bezel

installing removing 8

button

remind

cable routing 27 caution statements 3 CD-ROM drive

activity

LED 31 problems 50 specifications 4

Class A electronic emission notice 82 components

major

Configuration/Setup Utility program 37 configuring hardware 37 controls, front panel 31 cooling specifications 4 cover

installing removing 8

danger statements 3 diskette drive

activity

LED 31 problems 50 specifications 4

documentation CD 2

electrical input specifications 4 electronic emission Class A notice 82 environment specifications 4 error messages, POST 48

FCC Class A notice 82 features 4

hard disk drive

activity

LED 31 problems 50 status LED 31 types supported 13

heat output specifications 4 hot-swap drive

specifications

I/O expansion enclosure problems 51 IBM Director 43 important notices 3 indicators, Light Path LEDs 57 information LED 34 information panel, operator 33 installation

completing order, microprocessors 19

installing

adapter hard disk drive 13 memory modules 9 microprocessor 17 power supply 24

intermittent problems 51 IXA adapter, installing 15

keyboard problems 51

LEDs

CPU DASD 57 EXP 57 FAN 57 front panel 31 light path 55 light path diagnostics panel 57 locator 32 LOG 57 MEM 57 NMI 57

OVER SPEC 57 PCI 57

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SP 57

LEDs (continued)

PS1 PS2 57 rear of server 32

TEMP 57

VRM 57 light path diagnostics 55 locator LED 32, 33

major components 5 memory

installing

module specifications 4

problems 52 microprocessor

installing

order of installation 19

problems 52

specifications 4 monitor problems 52 mouse problems 51

notes 3 notes, important 80 notices

electronic

emission 82

FCC, Class A 82 notices and statements 3

online publications 1 operator information panel 33 option problems 53 options, installing 7 order of installation

DIMMs

microprocessors 7 order of installation, microprocessors 19

PCI-X expansion slot specifications 4 pointing device problems 51 POST error messages 48 power

cords

LED 33

problems 54

redundancy 28 power supply

installing

specifications 4 power-control-button shield 33

problems

CD-ROM

drive 50 diskette drive 50 general 50 hard disk drive 50 I/O expansion enclosure 51 intermittent 51 keyboard 51 memory 52 microprocessor 52 mouse 51 option 53 pointing device 51 power 54 serial port 54 software 55 solving 45 storage expansion enclosure 55 USB device 55

redundant power 4, 28, 34 reset button 33

SCSI activity LED 33 SCSI IDs 13, 38 serial port problems 54 ServerGuide 37

error symptoms 49

size specifications 4 software problems 55 solving problems 45 specifications 4 statements and notices 3 storage expansion enclosure problems 55

temperature specifications 4 trademarks 80 troubleshooting chart 50 turning off the server 36 turning on the server 35

United States electronic emission Class A notice 82 United States FCC Class A notice 82 Universal Serial Bus (USB) problems 55

video specifications 4

xSeries 365 Type 8861 and 8862: Installation Guide