IBM 8835, Eserver 325 Type 8835 Maintenance And Troubleshooting Manual

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ERserver



Eserver 325 Type 8835

Hardware Maintenance Manual and Troubleshooting Guide

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ER s e r v e r



Eserver 325 Type 8835

Hardware Maintenance Manual and Troubleshooting Guide

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Before using this information and the product it supports, read Appendix C, “Notices,” on page 143.

The most recent version of this document is available at http://www.ibm.com/pc/support/.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

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About this manual

This manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes, error messages, and configuration information for the IBM

Eserver

™

325 Type 8835 server.

Important: This manual is intended for trained servicers who are familiar with IBM

Eserver

review “Safety information” on page 101.

Important safety information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et

Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

products. Before servicing an IBM product, be sure to

Online support

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

WARNING: Handling the cord on this product or cords associated with accessories

sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto o con cables de

accesorios que se venden junto con este producto, pueden exponerle al plomo, un elemento químico que en el estado de California de los Estados Unidos está considerado como un causante de cancer y de defectos congénitos, además de otros riesgos reproductivos. Lávese las manos después de usar el producto.

You can download the most current diagnostic, BIOS flash, and device-driver files from http://www.ibm.com/pc/support/.

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iv Eserver 325 Type 8835: Hardware Maintenance Manual and Troubleshooting Guide

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Contents

About this manual . . . . . . . . . . . . . . . . . . . . . . . iii

Important safety information . . . . . . . . . . . . . . . . . . . . iii

Online support . . . . . . . . . . . . . . . . . . . . . . . . . iii

Chapter 1. General information . . . . . . . . . . . . . . . . . . .1

Related publications . . . . . . . . . . . . . . . . . . . . . . .2

Notices and statements used in this book . . . . . . . . . . . . . . .2

Features and specifications . . . . . . . . . . . . . . . . . . . . .3

Server controls, LEDs, and power . . . . . . . . . . . . . . . . . .4

Front view . . . . . . . . . . . . . . . . . . . . . . . . . .4

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . .5

Server power features . . . . . . . . . . . . . . . . . . . . . .6

Turning on the server . . . . . . . . . . . . . . . . . . . . .6

Turning off the server . . . . . . . . . . . . . . . . . . . . .7

Chapter 2. Configuration . . . . . . . . . . . . . . . . . . . . .9

Using the Configuration/Setup Utility program . . . . . . . . . . . . . .9

Starting the Configuration/Setup Utility program . . . . . . . . . . . .10

Using the RAID configuration programs . . . . . . . . . . . . . . . .10

Configuring the Gigabit Ethernet controllers . . . . . . . . . . . . . .10

Using the baseboard management controller firmware update utility program 11

Chapter 3. Diagnostics . . . . . . . . . . . . . . . . . . . . .13

General checkout . . . . . . . . . . . . . . . . . . . . . . . .13

Checkout procedure . . . . . . . . . . . . . . . . . . . . . .14

Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .15

Power-on self-test . . . . . . . . . . . . . . . . . . . . . . . .15

POST beep codes . . . . . . . . . . . . . . . . . . . . . .15

POST error messages . . . . . . . . . . . . . . . . . . . . .16

Diagnostic programs and error messages . . . . . . . . . . . . . . .16

Text messages . . . . . . . . . . . . . . . . . . . . . . . .17

Downloading the diagnostics program . . . . . . . . . . . . . . .17

Starting the diagnostic programs and viewing the test log . . . . . . . .18

Using the diagnostics CD . . . . . . . . . . . . . . . . . . .18

Using the diagnostic diskette . . . . . . . . . . . . . . . . . .18

Diagnostic error message tables . . . . . . . . . . . . . . . . .19

Error charts . . . . . . . . . . . . . . . . . . . . . . . . . .19

Small computer system interface (SCSI) messages (some models) . . . . .19

Error LEDs . . . . . . . . . . . . . . . . . . . . . . . . . .20

Updating BIOS code . . . . . . . . . . . . . . . . . . . . . . .21

Recovering from a POST/BIOS update failure . . . . . . . . . . . .21

Erasing a lost or forgotten password . . . . . . . . . . . . . . . . .22

Clearing CMOS memory . . . . . . . . . . . . . . . . . . . .23

Power checkout . . . . . . . . . . . . . . . . . . . . . . . .24

Chapter 4. Installing options . . . . . . . . . . . . . . . . . . .25

Installation guidelines . . . . . . . . . . . . . . . . . . . . . .25

System reliability guidelines . . . . . . . . . . . . . . . . . . .25

Handling static-sensitive devices . . . . . . . . . . . . . . . . .25

Major components of the Eserver 325 Type 8835 server . . . . . . . . .26

Removing the cover and bezel . . . . . . . . . . . . . . . . . . .27

Working with adapters . . . . . . . . . . . . . . . . . . . . . .28

Installing an adapter . . . . . . . . . . . . . . . . . . . . . . .31

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Working with a hard disk drive . . . . . . . . . . . . . . . . . . .34

Installing a hot-swap hard disk drive . . . . . . . . . . . . . . . .35

Installing a non-hot-swap hard disk drive . . . . . . . . . . . . . .36

Installing memory modules . . . . . . . . . . . . . . . . . . . .37

Installing a microprocessor . . . . . . . . . . . . . . . . . . . .39

Replacing the battery . . . . . . . . . . . . . . . . . . . . . .42

Replacing a fan assembly . . . . . . . . . . . . . . . . . . . . .45

Completing the installation . . . . . . . . . . . . . . . . . . . . .47

Connecting the cables . . . . . . . . . . . . . . . . . . . . .48

Updating the server configuration . . . . . . . . . . . . . . . . .48

Chapter 5. I/O connectors . . . . . . . . . . . . . . . . . . . .51

Ethernet connector . . . . . . . . . . . . . . . . . . . . . . .51

Serial connector . . . . . . . . . . . . . . . . . . . . . . . .52

Universal Serial Bus connectors . . . . . . . . . . . . . . . . . .52

Video connector . . . . . . . . . . . . . . . . . . . . . . . .52

Chapter 6. Service replaceable units . . . . . . . . . . . . . . . .53

Removing a microprocessor . . . . . . . . . . . . . . . . . . . .54

Thermal grease . . . . . . . . . . . . . . . . . . . . . . . . .55

Power supply . . . . . . . . . . . . . . . . . . . . . . . . .56

Operator information card . . . . . . . . . . . . . . . . . . . . .58

CD-ROM drive . . . . . . . . . . . . . . . . . . . . . . . . .59

SCSI backplane . . . . . . . . . . . . . . . . . . . . . . . .60

Riser card . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Baseboard management controller . . . . . . . . . . . . . . . . . .62

System board . . . . . . . . . . . . . . . . . . . . . . . . .64

System board internal connectors . . . . . . . . . . . . . . . . .64

System-board external connectors . . . . . . . . . . . . . . . . .65

System-board LEDs . . . . . . . . . . . . . . . . . . . . . .66

System-board option connectors . . . . . . . . . . . . . . . . .67

System-board connectors for adapters, DIMMs, and other components . . .68

System-board switches and jumpers . . . . . . . . . . . . . . . .69

Removing the system board . . . . . . . . . . . . . . . . . . .70

Chapter 7. Symptom-to-FRU index . . . . . . . . . . . . . . . . .73

Beep symptoms . . . . . . . . . . . . . . . . . . . . . . . .74

No-beep symptoms . . . . . . . . . . . . . . . . . . . . . . .75

Diagnostic error codes . . . . . . . . . . . . . . . . . . . . . .76

Error symptoms . . . . . . . . . . . . . . . . . . . . . . . .78

POST error codes . . . . . . . . . . . . . . . . . . . . . . . .84

Service processor error codes . . . . . . . . . . . . . . . . . . .86

ServeRAID error codes . . . . . . . . . . . . . . . . . . . . . .86

POST (ISPR) error procedures . . . . . . . . . . . . . . . . . . .88

SCSI error codes . . . . . . . . . . . . . . . . . . . . . . . .90

Undetermined problems . . . . . . . . . . . . . . . . . . . . .91

Problem determination tips . . . . . . . . . . . . . . . . . . . .92

Chapter 8. Parts listing, Type 8835 . . . . . . . . . . . . . . . . .93

System . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Power cord CRUs . . . . . . . . . . . . . . . . . . . . . . . .96

Appendix A. Getting help and technical assistance . . . . . . . . . .99

Before you call . . . . . . . . . . . . . . . . . . . . . . . . .99

Using the documentation . . . . . . . . . . . . . . . . . . . . .99

Getting help and information from the World Wide Web . . . . . . . . . .99

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Software service and support . . . . . . . . . . . . . . . . . . . 100

Hardware service and support . . . . . . . . . . . . . . . . . . . 100

Appendix B. Related service information . . . . . . . . . . . . . . 101

Safety information . . . . . . . . . . . . . . . . . . . . . . . 101

General safety . . . . . . . . . . . . . . . . . . . . . . . 101

Electrical safety . . . . . . . . . . . . . . . . . . . . . . . 102

Safety inspection guide . . . . . . . . . . . . . . . . . . . . 103

Handling electrostatic discharge-sensitive devices . . . . . . . . . . 104

Grounding requirements . . . . . . . . . . . . . . . . . . . . 104

Safety notices (multilingual translations) . . . . . . . . . . . . . . 104

Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . . 143

Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . 143

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Important notes . . . . . . . . . . . . . . . . . . . . . . . . 144

Product recycling and disposal . . . . . . . . . . . . . . . . . . 145

Battery return program . . . . . . . . . . . . . . . . . . . . . 145

Electronic emission notices . . . . . . . . . . . . . . . . . . . . 146

Federal Communications Commission (FCC) statement . . . . . . . . 146

Industry Canada Class A emission compliance statement . . . . . . . . 146

Australia and New Zealand Class A statement . . . . . . . . . . . . 146

United Kingdom telecommunications safety requirement . . . . . . . . 146

European Union EMC Directive conformance statement . . . . . . . . 146

Taiwanese Class A warning statement . . . . . . . . . . . . . . . 147

Chinese Class A warning statement . . . . . . . . . . . . . . . . 147

Japanese Voluntary Control Council for Interference (VCCI) statement 147

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Contents vii

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Chapter 1. General information

The IBM Eserver 325 Type 8835 server is a 1-U-high high-volume network transaction processing. This high-performance, symmetric multiprocessing (SMP) server is ideally suited for networking environments that require superior microprocessor performance, input/output (I/O) flexibility, and high manageability.

Performance, ease of use, reliability, and expansion capabilities were key considerations in the design of your server. These design features make it possible for you to customize the system hardware to meet your needs today and provide flexible expansion capabilities for the future.

The model number and serial number are on the ID label on the right mounting bracket on the server, as shown in the following illustration.

Note: This illustration shows a SCSI model server. An IDE non-hot-swap hard disk

drive model is also available. This illustration might differ slightly from your hardware.

rack model server for

ID label

If you have access to the Internet, you can obtain up-to-date information about your server and other IBM server products at http://www.ibm.com/eserver/xseries/.

For service, assistance, or information, see Appendix A, “Getting help and technical assistance,” on page 99.

1. Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or a “U”. A 1-U-high device is 1.75 inches tall.

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Related publications

This Hardware Maintenance Manual and Troubleshooting Guide is provided in Portable Document Format (PDF). It contains information to help you solve a problem yourself or to provide helpful information to a service technician.

In addition to this Hardware Maintenance Manual and Troubleshooting Guide, the following Eserver 325 documentation is provided with your server:

v Installation Guide

This printed publication contains instructions for setting up your server and basic instructions for installing some options.

v User’s Guide

This publication provides general information about the server, including information about features, how to configure the server, and how to get help.

v Option Installation Guide

This publication is in PDF on the IBM Eserver Documentation CD. It contains detailed instructions for installing, removing, and connecting optional devices that your server supports.

v Rack Installation Instructions

This printed publication contains instructions for installing your server in a rack cabinet.

v Safety Information

This publication is in PDF on the IBM Eserver Documentation CD. It contains translated caution and danger statements. Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information book.

Depending on your server model, additional publications might be included on the

IBM Eserver Documentation CD.

Notices and statements used in this book

The caution and danger statements that appear in this book are also in the multilingual Safety Information book, which is on the IBM Eserver Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information book.

The following notices and statements are used in the documentation:

v Notes: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

v Attention: These notices indicate potential damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which damage could occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

2 Eserver 325 Type 8835: Hardware Maintenance Manual and Troubleshooting Guide

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Features and specifications

The following table provides a summary of the features and specifications of your

Eserver 325 Type 8835 server. Depending on your server model, some features

might not be available, or some specifications might not apply.

Table 1. Features and specifications

Microprocessor:

™

v AMD Opteron

200 Series Processor (one to two-way) – Minimum: One – Maximum: Two

1024 KB Level-2 cache

Use the Configuration/Setup Utility

Note:

program to determine the type and speed of the microprocessors in your server.

Memory:

™

v AMD HyperTransport

technology

v Type: Error correcting code (ECC),

double-data rate (DDR) SDRAM, registered DIMMs with Chipkill

™

memory protection – Minimum: 1 GB – Maximum: 6 GB (12 GB with

availability of 2 GB DIMMs)

– Installable in pairs

Four interleaved slots with standard

microprocessor

v Two interleaved slots with optional

microprocessor

Drives:

v CD-ROM: slim IDE (standard) v Hard disk drives

– Slim-high 3.5-inch drives, hot-swap

SCSI or non-hot-swap IDE (drive capacity and speed vary with model)

– Maximum: Two

Expansion

slots:

v One full-length adapter slot supports

up to 100 MHz/64-bit PCI-X adapters (bus 3)

v One half-length adapter slot supports

up to 100 MHz/64-bit PCI-X adapters (bus 3)

v Supports 3.3 V or universal adapters

only

controller:

Video

v ATI RageXL video controller integrated

on system board

v Compatible with SVGA v 8 MB SDRAM video memory

Power supply:

One 411 watt (115-230 V ac)

Size:

v Height 43 mm (1.69 in.) v Depth: 660 mm (25.98 in.) v Width: 440 mm (17.32 in.) v Weight: approximately 12.7 kg (28 lb)

when fully configured

Integrated functions:

v Baseboard management controller v One single-channel LSI Ultra320 SCSI

controller

v Two Broadcom 10/100/1000 Ethernet

controllers (dual-port design) with Wake on LAN

v Four Universal Serial Bus (USB) ports v One serial port v One video port

Acoustical

v Declared sound power, idling: 6.5 bels v Declared sound power, operating: 6.5

bels

Environment:

v Air temperature:

– Server on: 10° to 35°C (50.0° to

95.0°F). Altitude: 0 to 914 m (2998.7 ft)

– Server on: 10° to 32°C (50.0° to

89.6°F). Altitude: 914 m (2998.7 ft) to 2133 m (6998.0 ft.)

– Server off: 10° to 43°C (50.0° to

109.4°F). Maximum altitude: 2133 m (6998.0 ft)

Humidity:

– Server on: 8% to 80% – Server off: 8% to 80%

v Airflow rates:

– Minimum: 28 CFM – Maximum: 47 CFM

noise emissions:

Heat output:

Approximate heat output in British thermal units (Btu) per hour for dual multiprocessor configurations:

v Minimum configuration: 789 Btu (230

watts)

v Maximum configuration: 1619 Btu (472

watts)

Electrical

input:

v Sine-wave input (50-60 Hz) required v Input voltage low range:

– Minimum: 100 V ac – Maximum: 127 V ac

Input voltage high range:

– Minimum: 200 V ac – Maximum: 240 V ac

Input kilovolt-amperes (kVA),

approximately: – Minimum: 0.12 kVA – Maximum: 0.40 kVA

Notes:

1. Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

2. These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

Chapter 1. General information 3

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Server controls, LEDs, and power

This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off.

Front view

The following illustration shows the controls, LEDs, and connectors on the front of the server.

CD-ROM drive activity LED

CD-ROM drive activity LED: When this LED is lit, it indicates that the CD-ROM

drive is in use.

CD-eject button

Hard disk drive status LEDs

USB connectors

Hard disk drive activity LEDs

Operator information panel

Power-on LED

Power-control button

Reset button

CD-eject button: Press this button to release a CD from the CD-ROM drive.

Hard disk drive activity LEDs: When one of these LEDs is flashing, it indicates

that the associated SCSI hard disk drive is in use.

Power-on LED: When this LED is lit and not flashing, it indicates that the server is

turned on. When this LED is flashing, it indicates that the server is in turned off and still connected to an ac power source. When this LED is off, it indicates that ac power is not present, or the power supply or the LED itself has failed. A power-on LED is also on the rear of the server.

Note: If this LED is off, it does not mean that there is no electrical power in the

server. The LED might be burned out. To remove all electrical power from the server, you must disconnect the power cord from the electrical outlet.

Power-control button: Press this button to turn the server on and off manually.

Reset button: Press this button to reset the server and run the power-on self-test

(POST). You might have to use a pen or the end of a straightened paper clip to press the button.

Operator information panel: This panel contains LEDs. The following illustration

shows the LEDs on the operator information panel.

Hard disk drive activity LED

4 Eserver 325 Type 8835: Hardware Maintenance Manual and Troubleshooting Guide

Systemlocator LED

Information LED

Systemerror LED

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v Hard disk drive (HDD) activity LED: When this LED is lit, it indicates that either of

the hard disk drives is in use.

v System locator LED: Use this blue LED to visually locate the server if it is in a

location with numerous other servers. If your server supports IBM Director, you can use IBM Director to light this LED remotely.

v Information LED: When this LED is lit, it indicates that a noncritical event has

occurred and is recorded in the error log. An LED near the failing component on the system board is also lit to help isolate the error (see “Error LEDs” on page

20).

v System-error LED: When this LED is lit, it indicates that a system error has

occurred. A system-error LED is also on the rear of the server. An LED near the failing component on the system board is also lit to help isolate the error (see “Error LEDs” on page 20).

USB connectors: Connect USB devices to these connectors. Notes:

1. If you want to attach a keyboard or mouse to this server, you must use a USB keyboard or a USB mouse.

After installing a USB keyboard, you might need to use the Configuration/Setup Utility program to enable keyboardless operation and prevent POST error message 301 from being displayed during startup. For detailed information about this option and how to connect it to your server, see the documentation that comes with the option. For information about the Configuration/Setup Utility program, see “Using the Configuration/Setup Utility program” on page 9.

2. Use an external USB diskette drive if:

v You want to attach a diskette drive to this server. v You need to create an update diskette that contains the latest server firmware

code (see “Using the baseboard management controller firmware update utility program” on page 11).

v You need to create update diskettes that contain the latest server BIOS code

(see “Updating BIOS code” on page 21).

Rear view

Hard disk drive status LEDs: When these LEDs are lit, it indicates that the

associated SCSI hard disk drive has failed. If an optional RAID adapter is installed in the server and the LED flashes slowly (one flash per second), the drive is being rebuilt. If the LED flashes rapidly (three flashes per second), the controller is identifying the drive.

The following illustration shows the connectors and LEDs on the rear of the server.

Power-cord connector

Serial connector

Video connector

Activity LEDs

USB connectors

Link LEDs

System-error LED

Power-on LED

Gigabit Ethernet 1 connector (LAN1)

Gigabit Ethernet 2 connector (LAN2)

Power-cord connector: Connect the power cord to this connector.

Chapter 1. General information 5

Page 16

Activity LEDs (Ethernet): These green LEDs are on the dual Ethernet connector.

When either LED flashes, it indicates that data is being transmitted or received between the server and the network device that is connected to the left or right connector.

Link LEDs (Ethernet): These LEDs are on the dual Ethernet connector. When

either the up- or down-arrow LED is lit, it indicates that there is an active link between the server and the network device that is connected to the left or right connector. The flashing frequency is proportional to the amount of traffic on the network link.

System-error LED: When this LED is lit, it indicates that a system error has

occurred. An LED near the failing component on the system board is also lit to help isolate the error. A system-error LED is also on the front of the server.

Power-on LED: When this LED is lit and not flashing, it indicates that the server is

Note: If this LED is off, it does not mean that there is no electrical power in the

server. The LED might be burned out. To remove all electrical power from the server, you must disconnect the power cord from the electrical outlet.

Gigabit Ethernet 1 (LAN 1) connector: Use this connector to connect the server

to a network.

Gigabit Ethernet 2 (LAN 2) connector: Use this connector to connect the server

to a network.

USB connectors: Connect USB devices to these connectors.

Serial connector: Connect a 9-pin serial device to this connector.

If you have an optional Remote Supervisor Adapter II (system-management adapter) installed in PCI slot 2, the server has additional connectors and LEDs. See the documentation that comes with the adapter for more information about these connectors and LEDs.

Server power features

When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor is shut down; however, the server can respond to requests from the service processor, such as a remote request to turn on the server. The power-on LED flashes to indicate that the server is connected to ac power but not turned on.

Turning on the server

Approximately 20 seconds after the server is connected to ac power, the power-control button becomes active and you can turn on the server and start the operating system by pressing the power-control button.

The server can also be turned on in any of the following ways:

v If a power failure occurs while the server is turned on, the server will restart

automatically when power is restored.

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v If the server is connected to an Advanced System Management interconnect

network that contains at least one server with an optional Remote Supervisor Adapter II installed, the server can be turned on from the Remote Supervisor Adapter II user interface.

v If your operating system supports the system-management software for an

optional Remote Supervisor Adapter II, the system-management software can turn on the server.

v If your operating system supports the Wake on LAN feature, the Wake on LAN

feature can turn on the server.

Turning off the server

When you turn off the server and leave it connected to ac power, the server can respond to requests from the service processor, such as a remote request to turn on the server. To remove all power from the server, you must disconnect it from the power source.

Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system.

Statement 5

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

2 1

The server can be turned off in any of the following ways:

v You can turn off the server from the operating system, if your operating system

supports this feature. After an orderly shutdown of the operating system, the server will be turned off automatically.

v You can press the power-control button to start an orderly shutdown of the

operating system and turn off the server, if your operating system supports this feature.

v If the operating system stops functioning, you can press and hold the

power-control button for more than 4 seconds to turn off the server.

v If the server is connected to an Advanced System Management interconnect

network that contains at least one server with an optional Remote Supervisor Adapter II installed, the server can be turned off from the Remote Supervisor Adapter II user interface.

v If an optional Remote Supervisor Adapter II is installed in the server, the server

can be turned off from the Remote Supervisor Adapter II user interface.

v If the Wake on LAN feature turned on the server, the Wake on LAN feature can

turn off the server.

Chapter 1. General information 7

Page 18

v The integrated system management processor can turn off the server as an

automatic response to a critical system failure.

v You can turn off the server through a request from the service processor.

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Chapter 2. Configuration

Note: Detailed information about configuration is available in the User’s Guide for

this server.

The following configuration programs and capabilities come with your server:

v Configuration/Setup Utility program

The Configuration/Setup Utility program is part of the basic input/output system (BIOS) code in your server. Use it to configure serial port assignments, change interrupt request (IRQ) settings, change the startup-device sequence, set the date and time, and set passwords.

v Ethernet controller configuration

Detailed information about configuring the Ethernet controllers can be found in the User’s Guide for this server.

v Baseboard management controller firmware update utility program

For information about updating the baseboard management controller firmware, see “Using the baseboard management controller firmware update utility program” on page 11.

v RAID configuration programs

– LSI Logic Configuration Utility program

Use the LSI Logic Configuration Utility to configure the integrated SCSI controller with RAID capabilities and the devices that are attached to it.

– ServeRAID Manager

ServeRAID Director extension. If a ServeRAID adapter is installed in your server or if you are using the RAID capabilities of the SCSI controller, use ServeRAID Manager to define and configure your disk-array subsystem before you install the operating system. For more information on these programs, see the

User’s Guide for this server.

™

Manager is available as a stand-alone program and as an IBM

intends to make IBM Director and the Remote Supervisor Adapter II available

IBM in the future. To determine the availability of these features, go to http://www.ibm.com/pc/support/.

Using the Configuration/Setup Utility program

The Configuration/Setup Utility program is part of the BIOS code. You can use it to:

v View configuration information v View and change assignments for devices and I/O ports v Set the date and time v Set and change passwords v Set and change the startup characteristics of the server and the order of startup

devices (startup-drive sequence)

v Set and change settings for advanced hardware features v View, set, and change settings for power-management features v View and clear error logs v Change interrupt request (IRQ) settings v Enable USB keyboard and mouse support (default)

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Starting the Configuration/Setup Utility program

Complete the following steps to start the Configuration/Setup Utility program:

1. Turn on the server.

2. When the prompt Press F1 for Configuration/Setup appears, press F1. If you have set both a user (power-on) password and a supervisor (administrator) password, you must type the supervisor password to access the full Configuration/Setup Utility menu. If you do not type the supervisor password, a limited Configuration/Setup Utility menu is available.

3. Follow the instructions on the window.

4. Select settings to view or change.

more information on using the Configuration/Setup Utility program, see the IBM

For Eserver 325 User’s Guide on the IBM Eserver Documentation CD.

Using the RAID configuration programs

Use the LSI Logic Configuration Utility program and ServeRAID Manager to configure and manage redundant array of independent disks (RAID) arrays. Be sure to use these programs as described in this book.

v Use the LSI Logic Configuration Utility program to:

– Perform a low-level format on a SCSI hard disk drive – View or change SCSI IDs for attached devices – Set SCSI protocol parameters on SCSI hard disk drives

v Use ServeRAID Manager to:

– Configure arrays – View your RAID configuration and associated devices – Monitor operation of your RAID controllers

Detailed

information about these programs is available in the User’s Guide that

comes with this server.

Configuring the Gigabit Ethernet controllers

Two Ethernet controllers are integrated on the system board. For information about configuring your Ethernet controllers, see the Broadcom NetXtreme Gigabit Ethernet

Software CD that comes with your server. For updated information about

configuring your Ethernet controllers, go to the IBM Support Web site at http://www.ibm.com/pc/support/ and navigate to the area for your server machine type. From this area, you can download documentation, the most current device drivers for your server, and software that supports advanced networking functions. After downloading, run the downloaded program launch.exe.

Note: To use the Wake on LAN features that appear on the configuration menu,

your server must contain Wake on LAN hardware and software and your operating system must support Wake on LAN functions.

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Using the baseboard management controller firmware update utility program

To update the firmware for the baseboard management controller, download the baseboard management controller Firmware Update Diskette for your server from the IBM Support Web site at http://www.ibm.com/pc/support/. Run the program to create a diskette or to create the Linux or Windows use to update the firmware. The firmware update program updates the baseboard management controller firmware only and does not affect any device drivers.

Note: To ensure proper server operation, be sure to update the server baseboard

management controller firmware code first before updating the BIOS code. For additional information, see the User’s Guide on the IBM Eserver

Documentation CD.

Complete the following steps to update the firmware:

v Using Linux or Windows, run the Linux or Windows update package obtained

from the web (if available).

v Using a diskette:

1. Turn off the server.

2. Insert the Firmware Update Diskette into an external USB diskette drive that you have attached to the server.

3. Turn on the server. If the server does not start from the external USB diskette drive, use the Configuration/Setup Utility program to configure the external USB diskette drive as a startup device. (For more information, see the information about Configuration/Setup Utility startup sequences in the User’s

Guide on the IBM Eserver Documentation CD). Then, start again at step 1

of this procedure.

4. From a command-line prompt, type update.bat and press Enter.

update package that you can

there is an error in updating the firmware, try installing the firmware again.

Chapter 2. Configuration 11

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Chapter 3. Diagnostics

This chapter provides basic troubleshooting information to help you solve some common problems that might occur with the server.

If you cannot locate and correct the problem using the information in this chapter, see Appendix A, “Getting help and technical assistance,” on page 99 for more information.

General checkout

The diagnostic programs are on the IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of the server: the system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), serial ports, hard disk drives, and parallel port. You can also use them to test some external devices. See “Diagnostic programs and error messages” on page 16..

Also, if you cannot determine whether a problem is caused by the hardware or by the software, you can run the diagnostic programs to confirm that the hardware is working correctly.

When you run the diagnostic programs, a single problem might cause several error messages. When this occurs, work to correct the cause of the first error message. After the cause of the first error message is corrected, the other error messages might not occur the next time you run the test.

A failed server might be part of a shared hard disk drive cluster (two or more servers sharing the same external storage devices). Before running the diagnostic programs, make sure that the failing server is not part of a shared hard disk drive cluster.

A server might be part of a cluster if one or more of the following is true:

v The customer identifies the server as part of a cluster. v One or more external storage units are attached to the server and at least one of

the attached storage units is additionally attached to another server or unidentifiable source.

v One or more servers are located near the failing server.

If the failing server is suspected to be part of a shared hard disk drive cluster, all diagnostic tests can be run except diagnostic tests that test the storage unit (a hard disk drive in the storage unit) or the storage adapter that is attached to the storage unit.

Notes:

1. For servers that are part of a shared hard disk drive cluster, run one test at a time in looped mode. Do not run all tests in looped mode, because this could enable the hard disk drive diagnostic tests.

2. If multiple error codes are displayed, diagnose the first error code that is displayed.

3. If the server is suspended with a POST error, go to “POST error codes” on page 84.

Page 24

4. If the server is suspended and no error message is displayed, see “Error symptoms” on page 78 and “Undetermined problems” on page 91.

5. For information about power-supply problems, see “Power checkout” on page 24 and Chapter 7, “Symptom-to-FRU index,” on page 73

6. For safety information, see “Safety information” on page 101.

7. For intermittent problems, check the error log; see “POST error messages” on page 16 and “Diagnostic programs and error messages” on page 16.

Checkout procedure

Complete the following steps to perform the checkout procedure.

001 IS THE SERVER PART OF A CLUSTER?

002 IF THE SERVER IS NOT PART OF A CLUSTER:

YES. Schedule maintenance with the customer. Shut down all

servers related to the cluster. Run the storage test. NO. Go to step 002.

1. Turn off the server and all external devices.

2. Check all cables and power cords.

3. Set all display controls to the middle position.

4. Turn on all external devices.

5. Turn on the server.

6. Record any POST error messages that are displayed on the screen. If an error is displayed, look up the first error in the “POST error codes” on page 84.

7. Check the System Error log. If an error was recorded by the server, see Chapter 7, “Symptom-to-FRU index,” on page 73.

8. Start the diagnostic programs. See “Diagnostic programs and error messages” on page 16.

9. Check for the following responses: a. One beep b. Readable instructions or the main menu

DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?

003

NO. Find the failure symptom in Chapter 7, “Symptom-to-FRU

index,” on page 73.

YES. Run the diagnostic programs. If necessary, see “Diagnostic

programs and error messages” on page 16. If you receive an error, see Chapter 7, “Symptom-to-FRU index,” on

page 73. If the diagnostics were completed successfully and you still suspect

a problem, see “Undetermined problems” on page 91.

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Diagnostic tools overview

The following tools are available to help you diagnose and solve hardware-related problems:

v POST beep codes and error messages

The power-on self-test (POST) generates beep codes and messages to indicate successful test completion or the detection of a problem. See “Power-on self-test” for more information.

v Diagnostic programs

The diagnostic programs are stored on the IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of the server. See “Diagnostic programs and error messages” on page 16 for more information.

v Error charts

These charts list problem symptoms and steps to correct the problem. See “Error charts” on page 19 for more information.

v Symptom-to-FRU index

This index lists problem symptoms and steps to correct each problem. See Chapter 7, “Symptom-to-FRU index,” on page 73 for more information.

Power-on self-test

When you turn on the server, the power on self-test (POST) performs a series of tests to check the operation of system components and some of the installed options.

If POST finishes without detecting any problems, the first window of the operating system opens or an application program appears.

If POST detects a problem, more than one beep might sound, and an error message appears on the screen.

Notes:

1. If you have a user password set, you must type the password and press Enter,

2. A single problem might cause several error messages. When this occurs, work

POST beep codes

POST generates beep codes to indicate successful completion or the detection of a problem.

v One short beep indicates the successful completion of POST. v More than one beep indicates that POST detected a problem. For more

information, see “Beep symptoms” on page 74.

when prompted, before the operating system will start.

to correct the cause of the first error message. After you correct the cause of the first error message, the other error messages usually will be resolved the next time you run the test.

If POST detects a problem (more than one beep sounds), an error message appears on the screen. See “Beep symptoms” on page 74 and “POST error codes” on page 84 for more information.

Chapter 3. Diagnostics 15

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POST error messages

POST error messages can appear when a problem is detected during startup. For a complete list of POST messages, see “POST error codes” on page 84.

Diagnostic programs and error messages

The system diagnostic programs are stored on the IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of the server.

The IBM Enhanced Diagnostics programs isolate problems from the server hardware and software. The programs run independently of the operating system and must be run either from a CD or diskette. If you want to run the diagnostic programs from a diskette, you must attach an external USB diskette drive to the server.

Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Troubleshooting and servicing complex problems indicated by error messages should be performed by trained service personnel.

Sometimes the first error to occur causes additional errors. In this case, the server displays more than one error message. Always follow the suggested action instructions for the first error message that appears.

Error codes that might be displayed are listed at “Diagnostic error codes” on page

76.

The error code format is as follows:

fff-ttt-iii-date-cc-text message

where:

fff is the three-digit function code that indicates the function being tested when

the error occurred. For example, function code 201 is for memory.

ttt is the three-digit failure code for the exact test failure. (These codes are for

trained service personnel.)

iii is the three-digit device ID. (These codes are for trained service personnel.) date is the date that the diagnostic test was run and the error recorded. cc are the check digits that are used to verify the validity of the information.

text message

is the diagnostic message that indicates the reason for the problem.

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Text messages

The diagnostic text message format is as follows:

Function Name: Result (test specific string)

where:

Function Name

is the name of the function being tested when the error occurred. This corresponds to the function code (fff) described in the previous list.

Result

can be one of the following text strings:

Passed

This result occurs when the diagnostic test is completed without any errors.

Failed This result occurs when the diagnostic test discovers an error. User Aborted

This result occurs when you stop the diagnostic test before it is complete.

Not Applicable

This result occurs when you specify a diagnostic test for a device that is not present.

Aborted

This result occurs when the test could not proceed because of the system configuration.

Warning

This result occurs when a possible problem is reported during the diagnostic test, such as when a device that is to be tested is not installed.

specific string

test

is additional information that is used to analyze the problem.

Downloading the diagnostics program

Complete the following steps to download the latest image of the IBM Enhanced Diagnostics and create a startable Enhanced Diagnostics diskette:

1. Go to http://www.ibm.com/pc/support/.

2. Download the diagnostics file for the server to a hard disk drive directory (not to a diskette).

3. Go to a DOS prompt, and change to the directory where the file was downloaded.

4. Insert a blank high-density diskette into the diskette drive.

Note: On the Eserver 325 server, attach an external USB diskette drive to the

server for this purpose.

5. Type in the following, and then press Enter: filename a: where filename is the name of the file you downloaded from the Web.

downloaded file is self-extracting and is copied to the diskette. When the copy

The is completed, you have a startable or bootable IBM Enhanced Diagnostics diskette.

Chapter 3. Diagnostics 17

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Starting the diagnostic programs and viewing the test log

The IBM Enhanced Diagnostics programs isolate problems from the server hardware and software. The programs run independently of the operating system and must be run either from a CD or diskette. This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related.

An IBM Enhanced Diagnostics CD comes with the server. Yo u can also download the latest version of the diagnostic programs from http://www.ibm.com/pc/support/.

The test log records data about system failures and other pertinent information. The following sections describe the diagnostic procedure for the diagnostics CD and the diagnostics diskette.

Using the diagnostics CD

To start the IBM Enhanced Diagnostics using the CD, complete the following steps:

1. Turn off the server and any peripheral devices.

2. Turn on all attached devices; then, turn the server on.

3. When you see Press F1 For Configuration/Setup, press the F1 key.

4. When the Configuration/Setup Utility menu appears, select Start Options.

5. From the Start Options menu, select Startup Sequence.

6. Note the device selected as the First Startup Device. Later, you must restore this setting.

7. Select CD-ROM as the First Startup Device.

8. Press Esc two times to return to the Configuration/Setup Utility menu.

9. Place the IBM Enhanced Diagnostics CD in the CD-ROM drive.

10. Select Save & Exit Setup and follow the prompts. The diagnostics will load.

Follow the instructions on the screen to run the diagnostics.

11. When the tests have completed, you can view the Test Log by selecting Utility

from the top of the screen. You can save the test log to a file on a diskette or to your hard disk drive.

Important: When you finish running the diagnostics and utilities, remove the

CD from the CD-ROM drive and turn off the server. Yo u must restore the First Startup Device to the original setting. Use steps 2 through 8 of this procedure to do this.

Note: The system maintains the test-log data while the system is powered on.

When you turn off the power to the server, the test log is cleared.

Using the diagnostic diskette

Do the following to start the IBM Enhanced Diagnostics using the diagnostics diskette, do the following:

1. Turn off the server and any peripheral devices.

2. Insert the IBM Enhanced Diagnostics diskette into the external USB diskette drive.

3. Turn on all attached devices; then, turn on the server.

4. Follow the instructions on the screen.

5. When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen. You can save the test log to a file on a diskette or to your hard disk drive.

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Note: The system maintains the test-log data while the system is powered on.

When you turn off the power to the server, the test log is cleared.

6. When you have completed the diagnostics procedure, remove the diagnostic diskette from the diskette drive before restarting the server.

If the hardware checks out OK but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package.

Diagnostic error message tables

For descriptions of the error messages that might appear when you run the diagnostic programs, see “Diagnostic error codes” on page 76.

Notes:

1. Depending on the configuration, some of the error messages might not appear when you run the diagnostic programs.

2. If diagnostic error messages appear that are not listed in the tables, make sure that the server has the latest level of BIOS code installed.

Error charts

You can use the error charts to find solutions to problems that have definite symptoms (see “Error symptoms” on page 78).

Important: If diagnostic error messages are displayed that are not listed, make

sure that the system has the latest levels of BIOS code installed.

Small computer system interface (SCSI) messages (some models)

If the server has an Ultra320 SCSI adapter and you receive a SCSI error message, see “SCSI error codes” on page 90.

Note: If the server does not have a SCSI hard disk drive, ignore any message that

indicates that the BIOS code is not installed.

Chapter 3. Diagnostics 19

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Error LEDs

The system-error LED on the front panel (see “Front view” on page 4) is lit to indicate that a system error has occurred. The system board has error LEDs for microprocessors, fans and memory that will help to locate the source of the error. Run the diagnostic programs (see “Starting the diagnostic programs and viewing the test log” on page 18) to find out the cause of the error.

Microprocessor 1 error LED (DLED13)

DIMM 4 error LED (DLED7)

DIMM 3 error LED (DLED5) DIMM 2 error LED (DLED3)

DIMM 1 error LED (DLED1)

DIMM 6 error LED (DLED12)

Error/Power LED (J20)

DIMM 5 error LED (DLED9)

Fan 5 error LED (DLED10)

Fan 4 error LED (DLED8)

Fan 3 error LED (DLED6)

SCSI LED header (J19)

Fan 1 error

LED (DLED2) Fan 2 error LED (DLED4)

Microprocessor 2 error LED (DLED14)

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Updating BIOS code

The BIOS code can be updated by using an external USB diskette drive or by using a Linux or Windows update package (if available).

Notes:

1. To ensure proper server operation, be sure to update the baseboard management controller firmware first before updating the BIOS code (see “Using the baseboard management controller firmware update utility program” on page 11).

2. If a power failure interrupts the BIOS update procedure, you will need an IBM eServer 325 System BIOS Crisis Recovery Diskette in order to recover from the failure. You may want to create such a diskette ahead of time and have it available for use. You can download a file to create this diskette from http://www.ibm.com/pc/support.

The most current level of BIOS code for the server is available at http://www.ibm.com/pc/support/. After you verify that the server has the latest baseboard management controller firmware level, you can update the BIOS code for the server through one of the following methods:

v Downloading the latest BIOS code from the IBM Web site, creating an update

diskette, and using an external USB diskette drive to install the BIOS code.

v Installing an update package for the Linux or Microsoft Windows operating

system, if available.

Recovering from a POST/BIOS update failure

If power to the server is interrupted while POST/BIOS code is being updated (flash update), the server might not restart (reboot) correctly. If this happens, you will need an IBM eServer 325 System BIOS Crisis Recovery Diskette. You can download a file to create this diskette from http://www.ibm.com/pc/support. You will need an external diskette drive to create the diskette. When you have created the diskette, use the following recovery procedure using an external USB diskette drive:

1. Read “Safety information” on page 101, “Handling static-sensitive devices” on page 25, and “Installation guidelines” on page 25.

2. Turn off the server and all attached devices.

3. Unplug the power cord; then, disconnect all external cables.

Chapter 3. Diagnostics 21

Page 32

4. Remove the cover (see “Removing the cover and bezel” on page 27.

Boot block recovery jumper (JBBF1)

Clear CMOS jumper (JBAT1)

5. Locate the boot block recovery jumper (JBBF1) on the system board.

6. Remove the boot block recovery jumper from pins 1 and 2; then, place the boot block recovery jumper onto pins 2 and 3.

7. Insert the IBM eServer 325 System BIOS Crisis Recovery Diskette into external USB floppy diskette drive A.

8. Replace the cover (see “Removing the cover and bezel” on page 27).

9. Connect the server to a power source, keyboard, monitor, and mouse.

10. The system will boot into a special recovery mode.

Note: There may be several minutes of apparent inactivity during this process.

11. After the recovery completes, turn off the server, monitor, and peripheral devices.

12. Disconnect all power cords and external cables; then, remove the cover.

13. Return the boot block recovery jumper to pins 1 and 2.

14. Reinstall the cover and remove the Crisis Recovery Diskette from the external

USB diskette drive; then, reconnect all external cables and power cords and turn on the peripheral devices.

15. Turn on the server to restart the operating system.

Erasing a lost or forgotten password

When a user password is set, POST is not completed until you type the password. If you forget the user or supervisor password, you can regain access to the server in any of the following ways:

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v If a supervisor password has been set and is known, type the supervisor

password at the password prompt (see the User’s Guide for more information about passwords). Start the Configuration/Setup Utility program and reset the user password.

v Remove the server battery and then reinstall it (see “Replacing the battery” on

page 42).

v Change the position of the clear CMOS jumper on the system board to bypass

the password check (see “Clearing CMOS memory”).

Clearing CMOS memory

The CMOS recovery jumper is used to clear CMOS memory in the event you lose your user or supervisor password. This jumper is also used to recover from a BIOS failure. See “Recovering from a POST/BIOS update failure” on page 21.

Attention: Do not change settings or move jumpers on any system-board switch

or jumper blocks that are not shown in this book.

Complete the following steps to set the CMOS recovery jumper and erase a forgotten password:

1. Review the “Safety information” on page 101 and “Handling static-sensitive devices” on page 25.

2. Turn off the server and all attached devices.

3. Disconnect all power cords and external cables.

4. Remove the cover (see “Removing the cover and bezel” on page 27).

5. Locate the CMOS recovery jumper (JBAT1) on the system board, removing any adapters that impede access to the jumper. The following illustration shows the location of the jumper on the system board.

6. Change the position of the jumper on JBAT1 to bypass the password check.

Clear CMOS jumper (JBAT1)

Chapter 3. Diagnostics 23

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Power checkout

7. Wait 60 seconds: then, return the CMOS recovery jumper to pins 1 and 2.

8. Replace any adapters that were removed; then, replace the cover (see “Completing the installation” on page 47) and reconnect the cables and power cords.

Turn on the server. Yo u can now start the Configuration/Setup Utility program and either delete the old password or set a new password. Yo u do not need to return the jumper to the previous position.

Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the power distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of an overcurrent condition.

A general procedure for troubleshooting power problems is as follows:

1. Turn off the server, and disconnect all ac power cords.

2. Check for loose cables in the power subsystem. Also check for short circuits, for example, if there is a loose screw causing a short circuit on a circuit board.

3. Remove adapters and disconnect the cables and power connectors to all internal and external devices until the server is at the minimum configuration required to start the server (see “Minimum operating requirements” on page 91).

4. Reconnect all ac power cords and turn on the server. If the server starts successfully, replace adapters and devices one at a time until the problem is isolated. If the server does not start from the minimal configuration, replace FRUs of minimal configuration one at a time until the problem is isolated.

To use this method, you must know the minimum configuration that is required for the server to start (see page 91).

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Chapter 4. Installing options

This chapter provides detailed instructions for installing hardware options in your server.

Installation guidelines

Before you begin installing options in your server, read the following information:

v Read “Safety information” on page 101 and the guidelines in “Handling

static-sensitive devices.” This information will help you work safely with your server and options.

v Make sure that you have an adequate number of properly grounded electrical

outlets for your server, monitor, and other devices that you will connect to the server.

v Back up all important data before you make changes to disk drives. v Have a small Phillips screwdriver available. v For a list of supported options for your server, go to

http://www.ibm.com/pc/us/compat/.

System reliability guidelines

To help ensure proper system cooling and system reliability, make sure that:

v Each of the drive bays has a drive or a filler panel and electromagnetic

compatibility (EMC) shield installed in it.

v There is adequate space around the server to allow the server cooling system to

work properly. See the documentation that comes with the rack.

v You have followed the cabling instructions that come with optional adapters. v You have replaced a failed fan as soon as possible.

Handling static-sensitive devices

Attention: Static electricity can damage electronic devices, including your server.

To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

To reduce the possibility of damage from electrostatic discharge, observe the following precautions:

v Limit your movement. Movement can cause static electricity to build up around

you.

v Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed circuitry. v Do not leave the device where others can handle and damage it. v While the device is still in its static-protective package, touch it to an unpainted

metal part of the server for at least 2 seconds. This drains static electricity from the package and from your body.

v Remove the device from its package and install it directly into the server without

setting down the device. If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on your server cover or on a metal surface.

v Take additional care when handling devices during cold weather. Heating reduces

indoor humidity and increases static electricity.

Page 36

Major components of the Eserver 325 Type 8835 server

The blue color on components and labels indicates touch points, where a component can be gripped, a latch moved, and so on.

The following illustration shows the locations of major components in a SCSI hot-swap hard disk drive model server. An IDE non-hot-swap hard disk drive model is also available. The illustrations in this publication might differ slightly from your hardware.

Note: The illustrations in this publication might differ slightly from your hardware.

Power-cord box

Hard disk drive

Microprocessor heat sink

Microprocessor

fan/air baffle

Dual inline memory module (DIMM)

System board

Air baffle

Microprocessor fans

Power supply

Microprocessor socket

Heat-sink retention module

Hot-swap hard disk drive SCSI backplane (SCSI model only)

Filler panel (SCSI model only)

Bezel (SCSI model only)

Hard disk drive

CD-ROM drive assembly

26 Eserver 325 Type 8835: Hardware Maintenance Manual and Troubleshooting Guide

USB option tray

Page 37

Removing the cover and bezel

Complete the following steps to remove the cover and bezel (with the server out of the rack):

1. Read “Safety information” on page 101 and “Installation guidelines” on page 25.

2. Turn off the server and all attached peripheral devices. Disconnect all power cords; then, disconnect all external signal cables from the server.

3. Remove the server from the rack. Lift the cover release latch 1; the cover slides to the rear approximately 13 mm (0.5 inch).

Captive screws

Bezel retention tabs

Retention clip

USB option tray

4. Lift up the front 2 of the cover; then, lift the cover off of the server.

Attention: To ensure adequate cooling and airflow, do not operate the server

with the cover removed. Operating the server with the cover removed will damage server components.

5. If you are installing a non-hot-swap hard disk drive, remove the USB option tray. Press in on the USB option tray (below hard disk drive bay 1) to release it and slide the tray out until it stops; then, press the retention clip at the bottom rear of the tray and remove the tray from the server.

Note: Yo u need to remove the USB option tray and the bezel only if you are

installing a non-hot-swap hard disk drive. It is not necessary if you are installing other options in the server.

6. Press on the bezel retention tabs on the top, right side and bottom of the server, and pull the bezel directly away from the server.

Chapter 4. Installing options 27

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Working with adapters

This section describes the types of adapters that the server supports and how to install an adapter in the server, as well as other information that you must consider when installing an adapter. Before you install an adapter, review the following information:

v Read the documentation that comes with your operating system. v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions in this section. If you need to change switch settings or jumper settings on the adapter, follow the instructions that come with the adapter.

v The server comes with two 64-bit 100 MHz peripheral component

interconnect-extended (PCI-X) adapter expansion slots on the system board. The server is designed specifically for PCI-X adapter support, but it also supports PCI adapters.

v The expansion slots support both 32-bit and 64-bit adapters. You can install

half-length adapters in slot 1. Yo u can install full-length adapters in slot 2.

Note: If you install both 32-bit and 64-bit adapters, the PCI bus will operate at

v The server supports 3.3 V and universal PCI and PCI-X adapters; it does not

support 5.0 V-only adapters.

v The integrated video controller is on PCI bus 1. The integrated Ethernet

controllers and the integrated SCSI controller are on PCI-X bus 2. PCI-X slot 1 and PCI-X slot 2 are on PCI-X bus 3.

v The server scans PCI-X slots 1 and 2 to assign system resources. By default,

the server starts (boots) devices in the following order: system IDE and SCSI devices; then, PCI and PCI-X devices.

the slower speed.

Note: To change the boot precedence for PCI and PCI-X devices you must

disable the devices through the Configuration/Setup Utility program. Start the Configuration/Setup Utility program and select Startup from the main menu. Then, select Startup Sequence and use the arrow keys to specify the startup order.

v If you plan to install either an optional SCSI adapter or an optional RAID adapter,

you can install it in either of the PCI-X slots if the size of the adapter permits. The server supports a variety of RAID adapters for both internal and external configurations. For the most current list of supported RAID adapters, go to http://www.ibm.com/pc/us/compat/. For details about installing a RAID adapter, see the documentation that comes with the adapter.

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v If you plan to use a RAID adapter to control internal hot-swap hard disk drives,

disconnect the SCSI cable from the SCSI backplane signal connector (SCSI1) on the system board and connect it to the RAID adapter. The following illustration shows the cable routing if you are installing the RAID adapter in PCI-X slot 1. See the documentation that comes with the RAID adapter for any additional cabling instructions. That documentation also provides information about installing the RAID software and configuring the RAID adapter.

RAID adapter

SCSI cable

SCSI backplane signal connector (J8)

to hard disk drives

Chapter 4. Installing options 29

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v If you plan to install an optional IBM Remote Supervisor Adapter II, install it in

PCI-X slot 2. Use the ribbon cable that comes with the Remote Supervisor Adapter II to connect the 20-pin connector on the rear edge of the adapter to the Remote Supervisor Adapter II connector (JMGT1) on the system board. For details about installing a Remote Supervisor Adapter II, see the documentation that comes with the adapter. The following illustration shows the cable routing.

Remote Supervisor Adapter II

Cable

Remote Supervisor Adapter II connector (JMGT1)

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Installing an adapter

Complete the following steps to install an adapter:

1. Read “Safety information” on page 101 and “Installation guidelines” on page

25.

2. Turn off the server and all attached peripheral devices. Disconnect all power cords; then, disconnect all external signal cables from the server.

3. Remove the server from the rack; then, remove the server cover (see “Removing the cover and bezel” on page 27).

4. Determine which PCI-X slot you will use for the adapter.

PCI-X slot 1 (PCIX1)

PCI-X slot 2 (PCIX2)

Chapter 4. Installing options 31

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5. On the rear panel, press the expansion-slot clip together to unlock the clip; then, pull the clip out from the server until it stops and rotate the clip as shown in the following illustration. It remains loosely attached to the server.

Adapter retention bracket

Expansion-

Alignment tab

Power-cord module

slot clip (adapter slot 1)

Expansionslot clip (adapter slot 2)

Retention clip

Attention: Avoid touching the components and gold-edge connectors on the

adapter. Ensure that the adapter is completely and correctly seated in the slot. Incomplete insertion might cause damage to the system board or to the adapter.

6. Remove the expansion slot cover from the slot.

7. To gain access to PCI-X slot 1, remove the PCI riser card from its connector (see “Riser card” on page 61).

Riser card

System board

8. To gain access to PCI-X slot 2, remove the power-cord module. a. Press down on the retention clip at the front of the power-cord module and

slide the module toward the front of the server until the alignment tab is free of the slot on the side of the server.

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b. Lift and place the power-cord module out of the server as far as the power

supply cable permits.

9. Install the adapter:

Attention: When you handle static-sensitive devices, take precautions to

avoid damage from static electricity. For information about handling these devices, see “Handling static-sensitive devices” on page 25.

a. Remove the adapter from the static-protective package and set any

jumpers or switches on the adapter as directed by the adapter manufacturer. If you are installing a full-length adapter, you might have to remove a plastic bracket secured to the adapter with 2 screws before installing the adapter.

Attention: When you install an adapter, ensure that the adapter is

correctly seated in the connector before you turn on the server. Improperly seated adapters might cause damage to the system board, the riser card for slot 1, or the adapter.

b. If you are installing an adapter in PCI-X slot 1, attach the PCI riser card to

the adapter. Reinstall the PCI riser card with the adapter already attached to the PCI riser card.

c. Grasp the adapter by its top edge or upper corners, align it with the

connector, and press it firmly into the connector.

10. Slide the expansion-slot clip toward the server until it snaps into place to secure the adapter in the adapter slot.

11. Connect any internal cables to the adapter. See the instructions that come with

the adapter for details.

Attention: Ensure that the cables do not block the flow of air from the fans.

12. If you removed the power-cord module to install the adapter in PCI-X slot 2, install the module by reversing the procedure in step 8a on page 32.. Ensure that the alignment tab is fully seated in the slot on the side of the server.

13. If you installed the adapter in PCI-X slot 1, secure the adapter by flexing the adapter-retention bracket toward the front of the server and inserting the front corners of the adapter into the recesses in the latch.

14. Perform any configuration tasks required for the adapter.

Note: If you installed a Remote Supervisor Adapter II:

15. If you have other options to install, install them now. Otherwise, go to “Completing the installation” on page 47.

a. Refer to the documentation provided with the Remote Supervisor

Adapter II for information about installing the Remote Supervisor Adapter II firmware and configuring the adapter.

b. After you initially configure the adapter, you should create a backup

copy of it so that if you need to replace the adapter in the future, you can restore the configuration and resume normal operation more quickly.

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Working with a hard disk drive

This section describes the types of hard disk drives that the server supports and other information that you must consider when installing a hard disk drive, as well as how to install a hard disk drive in the server. Before you install a hard disk drive, review the following information:

v The server supports two 25.4-mm (1-inch), slim, 3.5-inch hard disk drives. SCSI

models of the server come with a hot-swap SCSI backplane.

v The SCSI server models support low voltage differential (LVD) hot-swap drives.

Each hot-swap drive is in a tray, which has a green activity LED and an amber status LED in the upper-right corner. These LEDs are lit if the drive is active and, in some cases, if the drive fails. Each hot-swap drive has a single-connectorattached (SCA) connector, which is connected directly into the hot-swap SCSI backplane. The backplane attaches to connector J12 on the system board and controls the SCSI IDs for the hot-swap drives.

Note: The drive in bay 1 is assigned SCSI ID 0; the drive in bay 2 is assigned

SCSI ID 1.

v A non-hot-swap hard disk drive does not require a backplane or tray and it does

not have indicator LEDs. However, you must attach the blue rails that come with the drive before installing it in the server.

v A non-hot-swap hard disk drive has a jumper block on the rear. Install a jumper

in the cable-selection position of the jumper block. For details, see the notes under step 4 on page 36, and the documentation that comes with the drive.

v If you install only one hard disk drive, for faster startup, install it in the primary

startup device bay. For hot-swap SCSI drives, the drive in bay 1 is the primary startup device. For IDE drives, the drive in bay 2 is the primary startup device.

v If you are installing a hot-swap drive, continue with “Installing a hot-swap hard

disk drive” on page 35. If you are installing a non-hot-swap drive, go to “Installing a non-hot-swap hard disk drive” on page 36.

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Installing a hot-swap hard disk drive

Before you install a hot-swap hard disk drive, review the following information:

v Inspect the drive tray for any signs of damage. v Ensure that the drive is installed in the tray correctly. v If your server has an optional RAID adapter installed, see the documentation

provided with the adapter for information about installing a hard disk drive.

Complete

the following steps to install a hot-swap SCSI hard disk drive:

Drive bay 2

Filler panel

Hard disk drive

Drive tray

Drive bay 1

Drive tray handle (in open position)

1. Read “Safety information” on page 101 and “Installation guidelines” on page 25.

2. Remove the filler panel from the applicable drive bay.

Note: To ensure adequate system cooling, do not operate the server for more

than two minutes without either a hard disk drive or a filler panel installed in each bay.

3. Install the new hard disk drive in the drive bay:

4. Check the hard disk drive status LED and activity LED to verify that the drive is

operating correctly.

5. If you have other options to install, install them now. Otherwise, go to

“Completing the installation” on page 47.

Chapter 4. Installing options 35

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Installing a non-hot-swap hard disk drive

Before you install a non-hot-swap hard disk drive, read the following information:

v See the documentation that comes with the drive for any cabling instructions. v Route the cable before you install the drive. Do not block the airflow from the

fans.

Complete

the following steps to install a non-hot-swap hard disk drive:

Drive bay 2

Drive bay 1

1. Read “Safety information” on page 101 and “Installation guidelines” on page 25.

2. Turn off the server and all attached peripheral devices. Disconnect all power cords; then, disconnect all external signal cables from the server.

3. Remove the server from the rack; then, remove the server cover (see “Removing the cover and bezel” on page 27).

4. Press in on the USB option tray to release it and slide the tray out until it stops; then, press the retention clip at the bottom rear of the tray and remove the tray from the server. Press on the bezel retention tabs and pull the bezel directly away from the server.

Notes:

a. If you have only one non-hot-swap hard disk drive, install it in the right-hand

bay (bay 2) with a jumper installed in the cable-selection-enabled position of the jumper block on the rear of the drive.

b. If you have two drives and you want the server to determine the master

drive and subordinate drive automatically, install jumpers in the cable-selection-enabled position of the jumper block on both drives.

c. If you want to assign master and subordinate drives manually, install a

jumper in the master position for the drive in bay 2 and install a jumper in the subordinate position for the drive in bay 1.

5. Install the hard disk drive in the drive bay: a. Attach the rails to the sides of the drive using 2 screws for each rail. b. Slide the drive into the bay until the rail latches snap into place. c. Connect the signal and power cables to the rear of the drive. Keep the

cables clear of the airflow path of the fan behind the drive bays.

If you have other options to install, install them now. Otherwise, go to

6. “Completing the installation” on page 47.

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Installing memory modules

This section describes the types of dual inline memory modules (DIMMs) that the server supports and other information that you must consider when installing DIMMs, as well as how to install memory modules in the server. Before you install memory modules, read the following information:

v The server uses interleaved DIMMs, which you must add, remove, or replace in

pairs. Each pair must be of the same type, capacity, and speed. Adding memory to the server is an easy way to improve system performance. The server comes with one pair of DIMMs installed in DIMM slots 1 and 2 on the system board.

v You can increase the amount of memory in the server through one of the

following methods: – Replacing the installed DIMMs with higher-capacity DIMMs – Installing an additional pair of DIMMs in slots 3 and 4 for a single

microprocessor configuration

– Installing an additional pair of DIMMs in slots 5 and 6 for a

dual-microprocessor configuration

Note: For optimal dual-microprocessor performance, install DIMMs in slots 1,

2, 5, and 6.

server supports 512 MB and 1 GB DIMMs. See the ServerProven

The http://www.ibm.com/pc/us/compat/ for a list of memory modules that are supported by the server. The following illustration shows the memory slots on the system board.

list at

DIMM 4 (DDR4) DIMM 3 (DDR3) DIMM 2 (DDR2) DIMM 1 (DDR1)

DIMM 6 (DDR6) DIMM 5 (DDR5)

Complete the following steps to install DIMMs:

1. Read “Safety information” on page 101 and “Installation guidelines” on page 25.

2. Turn off the server and all attached peripheral devices. Disconnect all power cords; then, disconnect all external signal cables from the server.

Chapter 4. Installing options 37

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3. Remove the server from the rack; then, remove the server cover (see “Removing the cover and bezel” on page 27).

Attention:

v Avoid touching the components and gold-edge connectors on the DIMMs.

Make sure that the DIMMs are completely and correctly seated in the slots. Incomplete insertion might cause damage to the system board or to the DIMMs.

v When you handle static-sensitive devices, take precautions to avoid damage

from static electricity. For information about handling these devices, see “Handling static-sensitive devices” on page 25.

v To avoid breaking the retaining clips or damaging the DIMM slots, handle the

clips gently. Do not force the DIMMs into the slots.

4. Touch the static-protective package containing the DIMM to any unpainted metal surface on the server. Then, remove the DIMM from the package.

5. Install the DIMM in the slot:

a. Open the retention latches and insert the DIMM straight into the slot,

pressing down on both corners of the DIMM at the same time.

b. The side of the DIMM with the gold-edge connectors has an index slot,

offset from the center of the DIMM. Align the index slot with the slot on the system board.

c. Make sure that there is no gap between the DIMM and the retaining clips. If

there is a gap, remove the DIMM; then, reinsert it correctly.

Important: In some memory configurations, the 3-3-3 beep code might sound during POST, followed by a blank monitor screen. If this occurs and the Boot Summary Screen, Boot Diagnostic Screen, or QuickBoot Mode choice on

the Boot Features menu of the Configuration/Setup Utility program is enabled (the default setting), you must restart the server three times to force the basic input/output system (BIOS) to reset the configuration to the default configuration (the memory connectors enabled).

6. If you have other options to install, install them now. Otherwise, go to “Completing the installation” on page 47.

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Installing a microprocessor

This section describes the type of microprocessor that the server supports and other information that you must consider when installing a microprocessor, as well as how to install a microprocessor in the server. Before you install a microprocessor, read the following information:

v The server comes with one microprocessor installed. The following illustration

shows the two microprocessor sockets on the system board. The voltage regulator modules (VRMs) for microprocessors 1 and 2 are integrated on the system board.

Microprocessor 1 error LED (DLED13)

Microprocessor 1 (U1)

Microprocessor 2 (U2)

Microprocessor 2 error LED (DLED14)

v If one microprocessor is installed, it is installed in microprocessor socket 1 (U1)

and supports both the startup and application processes.

v If you install a second microprocessor in the server, the server operates as a

symmetric multiprocessing (SMP) server, and operating-system application programs can distribute the processing load between the microprocessors. This enhances performance for database and point-of-sale applications, integrated manufacturing solutions, and other applications. Microprocessor 2 is installed in socket 2 (U2).

Notes:

1. Read the documentation that comes with the microprocessor to determine if you need to update the BIOS code. The most current level of BIOS code for the server is available at http://www.ibm.com/pc/support/. For additional information, see the User’s Guide on the IBM Eserver Documentation CD.

2. To use SMP, obtain an SMP-capable operating system. For a list of supported operating systems, go to http://www.ibm.com/pc/us/compat/.

Chapter 4. Installing options 39

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Attention: To avoid damage and to ensure proper server operation, review the

following information before you install a microprocessor:

v Make sure that the microprocessors are the same type, have the same cache

size, and have the same clock speed.

v See the ServerProven list at http://www.ibm.com/pc/us/compat/ for a list of

microprocessors that are supported by the server.

following procedure describes installation of a microprocessor. Microprocessors

The should be removed only by qualified service technicians (see “Removing a microprocessor” on page 54).

Complete the following steps to install a microprocessor:

1. Read “Safety information” on page 101 and “Installation guidelines” on page 25.

2. Turn off the server and all attached peripheral devices. Disconnect all power cords; then, disconnect all external signal cables from the server.

3. Remove the server from the rack; then, remove the server cover (see “Removing the cover and bezel” on page 27). Determine the socket where the microprocessor is to be installed.

Attention:

v Avoid touching the components and gold-edge connectors on the

microprocessor. Make sure that the microprocessor is completely and correctly seated in the socket. Incomplete insertion might cause damage to the system board or to the microprocessor.

v When you handle static-sensitive devices, take precautions to avoid damage

from static electricity. For information about handling these devices, see “Handling static-sensitive devices” on page 25.

A new microprocessor comes in a kit with a heat sink.

Note:

4. If you are installing a microprocessor in the microprocessor 2 socket, lift the microprocessor-locking lever to the open position.

Microprocessorlocking lever

Microprocessor socket

5. Install the microprocessor: a. Touch the static-protective package containing the new microprocessor to

any unpainted metal surface on the server; then, remove the microprocessor from the package.

b. Position the microprocessor over the microprocessor socket as shown in the

following illustration. Carefully press the microprocessor into the socket.

Attention: To avoid bending the pins on the microprocessor, do not use

excessive force when pressing it into the socket.

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Microprocessor

orientation indicator

Microprocessorlocking lever

Microprocessor socket

6. Close the microprocessor-locking lever to secure the microprocessor.

Note: A new microprocessor comes in a kit with a heat sink.

Attention: Do not disturb or contaminate the thermal material on the bottom

of the new heat sink. Doing so damages its heat-conducting capability and exposes the new microprocessor to overheating.

Microprocessor 2

Captive screws

Heat sink

Heat-sink retention module

Microprocessor socket

7. Install the heat sink: a. Remove the heat sink from its package and remove the cover from the

b. Make sure that the thermal material is still on the bottom of the heat sink,

c. Align the captive screws on the heat sink with the holes on the heat-sink

bottom of the heat sink.

and position the heat sink on top of the microprocessor.

retention module.

Chapter 4. Installing options 41

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d. Press firmly on the captive screws and tighten them, alternating between

screws until they are tight. Do not overtighten the screws by using excessive force.

Attention: If you need to remove the heat sink after installing it, note that the

thermal material may have formed a strong bond between the heat sink and the microprocessor. Do not force the heat sink and microprocessor apart; doing so can damage the microprocessor pins. Loosening one captive screw fully before loosening the other captive screw helps break the bond between the components without damaging them.

8. If you have other options to install, install them now. Otherwise, continue with “Completing the installation” on page 47.

Replacing the battery

When replacing the battery you must replace it with a lithium battery of the same type, from the same manufacturer. To avoid possible danger read and follow the safety statement below.

To order replacement batteries, call 1-800-772-2227 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative.

Note: After you replace the battery, you must reconfigure your server and reset the

system date and time.

Statement 2

CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble

Dispose

Complete the following steps to replace the battery:

1. Read “Safety information” on page 101 and “Installation guidelines” on page

of the battery as required by local ordinances or regulations.

25., and follow any special handling and installation instructions that come with the replacement battery.

2. Turn off the server and all attached peripheral devices. Disconnect all power cords; then, disconnect all external signal cables from the server.

3. Remove the server from the rack; then, remove the server cover (see “Removing the cover and bezel” on page 27).

4. Uncover the system board by pulling the PCI adapter shield to one side.

Attention: Do not remove the PCI adapter shield from the server.

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5. Locate the battery (connector BAT1) on the system board.

PCI-X slot 1 (PCIX1)

PCI-X slot 2 (PCIX2)

Microprocessor 1 (U1)

Remote Supervisor Adapter II (JMGT1)

Battery (BAT1)

Microprocessor 2 (U2)

6. Remove the battery: a. Use one finger to press on the tab securing the battery to its housing.

b. Use one finger to slide the battery up and out from its socket.

7. Insert the new battery:

a. Hold the battery so that the larger side is facing up.

b. Place the battery into its socket, and press down until it snaps into place.

8. Put the PCI adapter shield back into place.

9. Reinstall the server cover, and connect the cables.

10. Turn on the server.

11. Start the Configuration/Setup Utility program and set configuration parameters.

v Set the system date and time.

Chapter 4. Installing options 43

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v Set the power-on password. v Reconfigure the server.

the section about using the Configuration/Setup Utility program in the

See

User’s Guide for details.

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Replacing a fan assembly

The server comes with five replaceable fans.

Complete the following steps to replace the fan assembly. Use this procedure to replace any fan in the server.

1. Read “Safety information” on page 101 and “Installation guidelines” on page 25.

2. Turn off the server and all attached peripheral devices. Disconnect all power cords; then, disconnect all external signal cables from the server.

3. Remove the server from the rack; then, remove the server cover (see “Removing the cover and bezel” on page 27).

Attention: When you handle static-sensitive devices, take precautions to

avoid damage from static electricity. For information about handling these devices, see “Handling static-sensitive devices” on page 25.

4. Determine which fan to replace by checking the LED at each fan; a lit LED indicates the fan to replace.

Note: For more information about the LEDs, see “Error LEDs” on page 20.

5. Remove the fan from the server: a. Disconnect the fan cable from the system board. b. Lift the fan out of the server, noting its orientation in the server.

Fan 5

Fan 4

Fan 3

Fan 2

6. Position the replacement fan correctly: a. The airflow arrow on the side of the fan must point toward the rear of the

server.

b. Fans 2, 4 and 5 are positioned so that the fan cable exits from the fan near

the top of the server.

c. Fan 3 is positioned so that the fan cable exits from the fan near the floor of

the server (a 180 degree difference from Fans 2, 4 and 5).

Chapter 4. Installing options 45

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Note: Correct airflow is from the front to the rear of the server.

7. Connect the replacement fan cable to the system board.

Note: If you are replacing more than one fan, install all fans in the server

before connecting the cables to the system board.

Attention: Improper routing of the fan cables could result in crimps or cuts of

the fan cabling, which might jeopardize fan performance. When routing cables, make sure that:

Heat sink duct

a. The cable for Fan 2 is routed up, and then through and around the heat sink

duct, as shown in the illustration.

b. The cables for Fans 3, 4 and 5 are routed up, and then over to the

appropriate connectors on the system board.

c. The fan cables do not come into contact with the metal fan bracket when

installation is complete.

8. Continue with “Completing the installation” on page 47.

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Completing the installation

Complete the following steps to complete the installation:

1. Position the internal cables so they do not interfere with the cover installation.

Attention: Before sliding the cover forward, make sure that all the tabs on

both the front and rear of the cover engage the chassis correctly. If all the tabs do not engage the chassis correctly, it will be very difficult to remove the cover later.

2. Position the cover on top of the server and slide it forward. Press down on the cover latch. The cover slides forward into position. Ensure that the cover engages the tabs at the front and rear of the server.

3. If you removed the bezel, position the bezel directly in front of the server and press it into place so that the retention tabs snap into the holes on the top, right side, and bottom of the server.

4. If you removed the USB option tray, insert it fully into the slot below hard disk drive bay 1.

5. Install the server in the rack and connect all external cables; then, connect the power cord. For details, see the Rack Installation Instructions that come with the server.

Notes:

a. Depending on the options that you installed, after cabling the server, you

might need to run the Configuration/Setup Utility program to update the server configuration. For more information, see “Updating the server configuration” on page 48 and the User’s Guide on the IBM Eserver

Documentation CD.

b. If you installed a SCSI drive, check the LEDs to verify proper operation.

To attach peripheral devices and connect the power cord, continue with

6. “Connecting the cables” on page 48.

Chapter 4. Installing options 47

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Connecting the cables

This section provides basic information about attaching peripheral devices such as a keyboard and pointing device to the server.

For detailed information about external options and how to connect them to your server, see the documentation that comes with these options. For the location of external ports and connectors on the server, see Chapter 5, “I/O connectors,” on page 51.

To attach non-USB devices to the server, use the cables that come with the devices and connect the cables to the appropriate ports on the server (see Chapter 5, “I/O connectors,” on page 51).

To attach a USB device to the server, use the cable that comes with the device and connect the cable to one of the four USB ports on the server (see “Universal Serial Bus connectors” on page 52).

v If you want to attach a keyboard or mouse to this server, you must use a USB

keyboard or a USB mouse. After installing a USB keyboard, you might need to use the Configuration/Setup Utility program to enable keyboardless operation and prevent POST error message 301 from being displayed during startup. For information about the Configuration/Setup Utility program, see “Using the Configuration/Setup Utility program” on page 9 and the User’s Guide on the IBM

Eserver Documentation CD.

v You might want to create update diskettes that contain the latest server firmware

code and BIOS code. Use an external USB diskette drive if you want to attach a diskette drive to this server. For information about updating the firmware code and BIOS code, see “Using the baseboard management controller firmware update utility program” on page 11, “Updating BIOS code” on page 21, and the

User’s Guide on the IBM Eserver Documentation CD.

Depending

on the options that you installed, after cabling the server, you might

need to run the Configuration/Setup Utility program to update the server configuration. For more information, see “Updating the server configuration” and the

User’s Guide on the IBM Eserver Documentation CD.

Updating the server configuration

When you start the server for the first time after you add or remove an internal option or an external SCSI device, you might see a message telling you that the configuration has changed. The Configuration/Setup Utility program automatically starts so that you can save the new configuration information. For more information, see “Using the Configuration/Setup Utility program” on page 9 and the section about configuring the server in the User’s Guide on the IBM Eserver

Documentation CD.

Some options have device drivers that you need to install. See the documentation that comes with the option for information about installing any required device drivers.

The server comes with at least one microprocessor installed on the system board. If you have installed an additional microprocessor, the server can now operate as an SMP server. Therefore, you might need to upgrade the operating system to support SMP. For additional information, see the operating-system documentation.

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If the server has an optional RAID adapter installed and you have just installed or removed a hard disk drive, see the documentation that comes with the RAID adapter for information about reconfiguring the disk arrays.

If you have just installed a Remote Supervisor Adapter II to manage the server from a remote location, see the section about setting up the adapter in the IBM Eserver

325 Type 8835 User’s Guide and in the Remote Supervisor Adapter User’s Guide

for information about setting up and configuring the adapter and using the adapter to manage the server remotely. The IBM Eserver 325 Type 8835 User’s Guide is on the IBM Eserver Documentation CD. The Remote Supervisor Adapter User’s

Guide comes with the adapter.

To configure the integrated Gigabit Ethernet controllers, see the section about configuring the Gigabit Ethernet controllers at “Configuring the Gigabit Ethernet controllers” on page 10 and in the User’s Guide on the IBM Eserver

Documentation CD.

Chapter 4. Installing options 49

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Chapter 5. I/O connectors

Your server has the following input/output (I/O) connectors:

v Two Ethernet (rear) v One serial (rear) v Four Universal Serial Bus (USB) (two front, two rear) v One video (rear)

The following illustration shows the locations of the connectors on the front panel.

The following illustration shows the locations of the connectors on the rear panel.

Power-cord connector

The following sections describe these connectors.

If you have an optional Remote Supervisor Adapter II (system-management adapter) installed in PCI-X slot 2, the adapter has an Ethernet connector, a serial connector, and an Advanced System Management (ASM) Interconnect connector. See the documentation that comes with the Remote Supervisor Adapter II for more information about these connectors and LEDs.

Ethernet connector

The following illustration shows the dual Ethernet connectors.

Activity LEDs

Serial connector

Video connector

USB connectors

Link LEDs

USB connectors

Gigabit Ethernet 1 connector (LAN1)

Gigabit Ethernet 2 connector (LAN2)

Connect Category 3, 4, or 5 unshielded twisted-pair cables to these connectors. The 100BASE-TX and 1000BASE-T Fast Ethernet standards require Category 5 or higher cabling.

For more information about the Ethernet controller, see the User’s Guide.

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Serial connector

Use a serial connector to connect a serial device. The following illustration shows a serial connector.

Universal Serial Bus connectors

Use a Universal Serial Bus (USB) connector to connect a USB device. USB technology transfers data at up to 12 Mb per second (Mbps) with a maximum of 127 devices and a maximum signal distance of 5 meters (16 ft) per segment. Using Plug and Play technology, USB devices are configured automatically. The following illustration shows a USB connector.

Use a 4-pin cable to connect a device to a USB connector. If you need to connect more USB devices than the server has USB connectors for, use a USB hub to connect additional devices.

4321

Video connector

Use this connector to connect a monitor to the server. The connector is dark blue to help you identify it. The following illustration shows a video connector.

1115

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Chapter 6. Service replaceable units