IBM 8685 xSeries 255 Installation Manual

Download

Page 1

Install options:

• Drives

• Microprocessors

• Adapters

• Memory

xSeries 255

Type 8685

Installation Guide

Welcome. . .

Thank you for buying an IBM xSeries server. is based on the X-Architecture technology, and it features superior performance, availability, and scalability.

This server

Installation Guide

contains information for setting up and configuring your server.

Your server

Install the server in

the rack, if required

Cable the server

and options

Start the server

Did the server start correctly?

Yes

Use ServerGuide™

to set up and

configure hardware

Go to the Server Support

flow chart

For detailed information about your server, view the publications on the

Documentation CD.

You can also find the most current information about your server on the IBM Web site at: http://www.ibm.com/pc/support

Did configuration

complete?

Yes

Use

ServerGuide to

install operating

system?

Yes

Install applications, such as IBM systems management software and IBM ServeRAID programs

System is ready to use.

Go to the Server Support

flow chart to register

and profile your server.

Go to the Web for instructions,

http://www.ibm.com/pc/support

Page 2

Server Support

Server working

properly?

Yes

Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list. You can view the ServerProven list at

http://www.ibm.com/pc/compat/

Problem

solved?

Yes

http://www.ibm.com/pc/register/

View information about IBM support line at

http://www.ibm.com/services/sl/products/

or view support telephone numbers at

http://www.ibm.com/planetwide/

Use the troubleshooting information provided with your server to determine the cause of the problem and the action to take.

Problem

solved?

Yes

Flash the latest levels of BIOS, service processor, diagnostics, and RAID code. You can download this code at

http://www.ibm.com/pc/support/

Yes

Problem

solved?

View support telephone numbers at

http://www.ibm.com/planetwide/

Hardware

No Software

Hardware or

software problem?

Page 3

IBM xSeries 255 Type 8685

Installation Guide



SC88-P920-40

Page 4

Note:

Before using this information and the product it supports, read the general information in Appendix B, “Warranty information”, on page 43 and Appendix C, “Notices”, on page 61.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Page 5

Contents

Safety ............................v

Handling static-sensitive devices ...................x

Chapter 1. Introduction......................1

Specifications and features .....................2

Notices and statements used in this book ...............2

Major components view of the xSeries 255 Type 8685 server ........3

Chapter 2. Installing options....................5

Working inside a server with the power on ...............5

Installing adapters ........................5

Cabling a RAID or SCSI adapter to the standard SCSI backplane .....8

Installing memory modules ....................12

Installing a drive in a hot-swap bay .................15

Installing an additional microprocessor ................17

Installing a hot-swap power supply .................20

Cabling the server........................23

Chapter 3. Server controls, indicators, and power...........25

Server controls and indicators ...................25

Front view .........................25

Rear view ..........................27

Server power features ......................28

Turning on the server .....................28

Turning off the server .....................29

Standby mode ........................30

Chapter 4. Configuring your server ................31

Starting the utility programs ....................32

Using the Configuration/Setup Utility program ............32

Using the SCSISelect Utility program................32

Using the ServerGuide CD ....................33

Chapter 5. Solving problems ...................35

POST beep code descriptions ...................35

POST error messages ......................36

ServerGuide problems ......................37

Troubleshooting chart ......................38

Appendix A. Getting help and technical assistance ..........41

Before you call .........................41

Using the documentation .....................41

Getting help and information from the World Wide Web ..........41

Software service and support ...................42

Hardware service and support ...................42

Appendix B. Warranty information .................43

Part 1 - General Terms ......................43

Part 2 - Country-unique Terms ...................46

Part3-Warranty Information ...................57

Appendix C. Notices ......................61

Edition notice .........................61

Page 6

Trademarks ..........................62

Important notes.........................62

Electronic emission notices ....................63

Federal Communications Commission (FCC) statement .........63

Industry Canada Class A emission compliance statement ........63

Australia and New Zealand Class A statement ............64

United Kingdom telecommunications safety requirement.........64

European Union EMC Directive conformance statement .........64

Taiwanese Class A warning statement ...............64

Japanese Voluntary Control Council for Interference (VCCI) statement . . . 65

Power cords ..........................65

Index ............................67

iv IBM xSeries 255 Type 8685: Installation Guide

Page 7

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d’installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten.

Page 8

Statement 1:

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical

outlet.

v Connect to properly wired outlets any equipment that will be attached to

this product.

v When possible, use one hand only to connect or disconnect signal

cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

vi IBM xSeries 255 Type 8685: Installation Guide

Page 9

Statement 2:

CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Statement 3:

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable

parts inside the device. v Use of controls or adjustments or performance of procedures other than

those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Safety vii

Page 10

Statement 4:

≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)

CAUTION: Use safe practices when lifting.

Statement 5:

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

2 1

Statement 6:

CAUTION: If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to an easily accessible power source.

viii IBM xSeries 255 Type 8685: Installation Guide

Page 11

Statement 8:

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Statement 13:

DANGER

Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device for electrical specifications.

Statement 14:

CAUTION: Hazardous voltage, current, and energy levels might be present. Only a qualified service technician is authorized to remove the covers where the following label is attached.

Safety ix

Page 12

Handling static-sensitive devices

Attention: Static electricity can damage electronic devices and your system. To

avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

To reduce the possibility of electrostatic discharge, observe the following precautions:

v Limit your movement. Movement can cause static electricity to build up around

you.

v Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed printed circuitry. v Do not leave the device where others can handle and possibly damage the

device.

v While the device is still in its static-protective package, touch it to an unpainted

metal part of the system unit for at least 2 seconds. (This drains static electricity from the package and from your body.)

v Remove the device from its package and install it directly into your server without

setting it down. If it is necessary to set the device down, place it in its static-protective package. Do not place the device on your server cover or on a metal table.

v Take additional care when handling devices during cold weather because heating

reduces indoor humidity and increases static electricity.

x IBM xSeries 255 Type 8685: Installation Guide

Page 13

Chapter 1. Introduction

Thank you for purchasing an IBM®Eserver xSeries™255 Type 8685 with IBM X-Architecture

™

features. This Installation Guide provides the information needed

to:

v Set up and cable your server v Start and configure your server v Install your network operating system (NOS)

Packaged with this Installation Guide are software CDs that help you configure hardware, install device drivers, and install the NOS.

Also included is an xSeries Documentation CD that provides detailed information about this server.

If you have access to the World Wide Web, you can obtain up-to-date information about your server model and other IBM server products at http://www.ibm.com/eserver/xseries/ on the World Wide Web.

See the Rack Installation Instructions for complete rack installation and removal instructions.

Record your product information in this table.

Product name _________________________________________ Machine type _________________________________________ Model number _________________________________________ Serial number _________________________________________

Page 14

Specifications and features

The following table provides a summary of the features and specifications for your

server.

Table 1. Features and specifications

Microprocessor:

v Intel Xeon v 1 MB or 512 KB level-3 cache

depending upon model

v 400 MHz front-side bus (FSB) v Support for up to four

microprocessors with Intel Hyper-Threading technology and Intel NetBurst

Memory:

v Maximum: 12 GB v Type: ECC, double-data rate (DDR),

SDRAM, registered DIMMs

v Slots: two-way or four-way

interleaved, 12 slots

v Hot Spare memory

Drives standard:

v Diskette: 1.44 MB v CD-ROM: IDE

Available expansion bays:

v Hot-swap:

– Six slim-high in upper drive cage – Six slim-high in lower drive cage

v Non-hot-swap: Two 5.25-inch

Expansion slots:

v Six hot-plug PCI-X 100 MHz/64-bit v One non-hot-plug PCI 33 MHz/32-bit

Hot-swap power supplies:

370 W (115-230 V ac)

v Minimum: Two v Maximum: Four for redundancy

Redundant cooling:

Nine hot-swap fans

™

microarchitecture

with optional SCSI backplane installed

Video:

v ATI RageXL video controller v Compatible with SVGA and VGA v 8 MB video memory

Size (tower model):

v Height: 356 mm (14.0 in.) v Depth: 700 mm (27.6 in.) v Width: 483 mm (19 in.) v Weight:47kg(104lb)to55kg(121.2

lb) depending upon configuration

Size (7 U) (rack model):

v Height: 311 mm (12.3 in.) v Depth: 650 mm (25.6 in.) v Width: 440 mm (17.3 in.) v Weight:47kg(104lb)to55kg(121.2

lb) depending upon configuration

Integrated functions:

v Dual-channel Ultra160 SCSI controller

(one internal and one external channel)

v Wake on LAN v One Broadcom 10/100/1000 Mbps

Ethernet controller

v One serial port v Four Universal Serial Bus ports v Keyboard port v Mouse port v Video port v Integrated system management

processor (ISMP) with two ISMP (RS-485) RJ-45 connectors

Acoustical noise emissions:

v Sound power, idle: 6.3 bel maximum v Sound power, operating: 6.3 bel

maximum

v Bystander (1 m) Sound pressure,

operating: 47 dBa maximum

v Bystander (1 m) Sound pressure, idle:

47 dBa maximum

support

Environment:

v Air temperature:

– Server on: 10° to 35°C (50° to 95°F).

Altitude: 0 to 914 m (3000 ft).

– Server on: 10° to 32°C (50° to 89.6°F).

Altitude: 914 m (3000 ft) to 2133 m (7000 ft).

– Server off: 10° to 43°C (50° to 110°F).

Maximum altitude: 2133 m (7000 ft).

v Humidity:

– Server on: 8% to 80% – Serveroff:8%to80%

Heat output:

Approximate heat output in British thermal units (Btu) per hour v Minimum configuration: 461 Btu (0.14

kilowatts)

v Maximum configuration: 3412 Btu (1.0

kilowatts)

Electrical input:

v Sine-wave input (50-60 Hz) required v Input voltage low range:

– Minimum: 100 V ac – Maximum: 127 V ac

v Input voltage high range:

– Minimum: 200 V ac – Maximum: 240 V ac

v Input kilovolt-amperes (kVA) approximately:

– Minimum: 0.08 kVA – Maximum: 1.07 kVA

Notices and statements used in this book

The caution and danger statements used in this book also appear in the multilingual Safety Information book provided on the IBM xSeries Documentation CD. Each caution and danger statement is numbered for easy reference to the corresponding statements in the safety book.

The following types of notices and statements are used in this book: v Note: These notices provide important tips, guidance, or advice.

1. Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or ″U.″ A 1-U-high device is

1.75 inches tall.

2 IBM xSeries 255 Type 8685: Installation Guide

Page 15

v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations. v Attention: These notices indicate possible damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which

damage could occur. v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially

hazardous procedure step or situation. v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the

description of a potentially lethal or extremely hazardous procedure step or

situation.

Major components view of the xSeries 255 Type 8685 server

The orange color on components and labels in your server identifies hot-swap or hot-plug components. You can install or remove these components while the system is running, provided that your system is configured to support this function.

The blue color on components and labels indicates touch points where a component can be gripped, a latch moved, and so on.

The following illustration shows the major components of your server.

Chapter 1. Introduction 3

Page 16

Note: The illustrations in this document might differ slightly from your hardware.

Air baffle

System handles

Fans

Memory module

Fans

Dividers

Adapter support bracket

Memory board

Microprocessor VRM with plastic handle

Microprocessor VRM with metal retaining-clip housing

Heat sink

Microprocessor

System board

SCSI backplane support bracket

Light Path Diagnostics panel

Power-supply fans

Microprocessor

baffle

Power supplies

Shuttle assembly

Microprocessor airflow guide

4 IBM xSeries 255 Type 8685: Installation Guide

Page 17

Chapter 2. Installing options

This chapter provides the basic information needed to install options in your server. This section is for all users but is written with the experienced user in mind. If you need more detailed installation information, see the Option Installation Guide on the xSeries Documentation CD.

Working inside a server with the power on

Your server supports hot-plug, hot-add, and hot-swap devices and is designed to operate safely while turned on with the cover removed. Follow these guidelines when you work inside a server that is turned on:

v Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before

working inside the server; do not wear cuff links while you are working inside the

server.

v Do not allow your necktie or scarf to hang inside the server. v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist

watches. v Remove items from your shirt pocket (such as pens or pencils) that could fall into

the server as you lean over it. v Avoid dropping any metallic objects, such as paper clips, hair pins, or screws,

into the server.

Installing adapters

This section describes how to install hot-plug and non-hot-plug peripheral component interconnect (PCI) and PCI-X adapters. Before you install adapters, review the following:

v Slot 1 supports a non-hot-plug, 32-bit, 33 MHz, optional PCI adapter, such as the

IBM Remote Supervisor Adapter. If you install the optional Remote Supervisor

Adapter in this server, you must install the adapter in PCI slot 1. However, you

can install other compatible adapters in this slot.

If you install the optional IBM Remote Supervisor Adapter in the server, use the

ribbon cable that comes with the adapter to connect the adapter to the

system-management connector (J16) on the system board. The external power

adapter that comes with the IBM Remote Supervisor Adapter is not required with

this server. v Slots 2 through 7 support hot-plug, 64-bit, 100 MHz, PCI or PCI-X, 3.3 V

adapters. v If you install an adapter with a speed of less than 100 MHz, the speed of that

PCI bus will be reduced to the speed of the slowest device on that bus.

To maintain an optimum speed for the Ethernet controller on PCI bus B (PCI-X

slots 2 and 3), install the following types of adapters in PCI-X slots 4 through 7:

– Redundant array of independent disks (RAID) adapters

– 33 MHz or 66 MHz speed adapters

– PCI adapters v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions in this chapter. If you need to change

the switch or jumper settings on your adapter, follow the instructions that come

with the adapter.

Page 18

This section contains the procedure for installing a hot-plug or non-hot-plug PCI or PCI-X adapter. If your operating system supports hot-plug PCI or PCI-X adapters, you can replace a failing hot-plug PCI or PCI-X adapter with a new hot-plug PCI or PCI-X adapter of the same type without turning off power to the server. If your operating system and adapter also support the hot-add feature in slots 4 through 7, you can install a new adapter without turning off the power to the server.

Note: You do not have to turn off the server to install hot-plug adapters in the

hot-plug slots. However, you must turn off the server when performing any steps that involve installing or removing cables.

Important: Do not remove a hot-plug PCI or PCI-X adapter before performing the operating-system-defined procedure for disabling the Active

™

PCI-X (hot-plug) slot that contains the adapter. Failure to do so might cause your system to lock up. See your operating-system documentation.

For more detailed instructions, information, and additional system-board illustrations, see the Option Installation Guide on the xSeries Documentation CD.

The following illustration shows the location of the adapter slots for the xSeries 255 Type 8685 server.

Note: A cable is attached to the hot-plug PCI-X switch card at system-board

connector J20 so that the hot-plug function will work properly for PCI-X slots 2 through 7. Do not disconnect this cable.

PCI Slot 1 32-bit 33 MHz (J26)

PCI-X Slot 2 64-bit 100 MHz (J27)

PCI-X Slot 3 64-bit 100 MHz (J28)

PCI-X Slot 4 64-bit 100 MHz (J29)

PCI-X Slot 5 64-bit 100 MHz (J30)

PCI-X Slot 6 64-bit 100 MHz (J31)

PCI-X Slot 7 64-bit 100 MHz (J32)

Hot-plug PCI-X switch card (J20)

6 IBM xSeries 255 Type 8685: Installation Guide

Page 19

The following illustration shows how to install an adapter.

Adapterretention latch

Attention LED

Adapter locking lever

Unlock

N M

P I A

I 2

P E C

N O

D .

E M

N D

1 2

Lock

Adapter

Power LED

Adapterretention tab

Complete the following steps to install an adapter.

1. Review the information beginning with “Safety” on page v through “Handling static-sensitive devices” on page x.

2. If you are installing a non-hot-plug adapter, turn off the server and disconnect all power cords and external cables.

3. Remove the top cover.

4. Select the slot in which you want to install the adapter. Note: PCI-X slots 2 through 7 support hot-plug PCI and PCI-X adapters. If

5. If you are installing a hot-plug adapter or using the hot-add feature, disable the selected PCI-X slot from your operating system. (See the documentation that comes with your operating system for information about disabling a hot-plug PCI-X slot.) Disabling the PCI-X slot turns off the power-on LED for that PCI-X slot.

Attention: Make sure that the power-on LED for the hot-plug PCI slot is off before you continue with the next step.

you are using the hot-add feature, be sure to install the adapters in PCI-X slots 4 through 7 to maintain an optimum speed for the Ethernet controller on PCI bus B (PCI-X slots 2 and 3).

Chapter 2. Installing options 7

Page 20

6. Press the adapter-retention latch as indicated by the arrow to move the latch to the unlocked (open) position.

7. Lift the adapter-retention tab on the top of the expansion-slot cover; then, remove the expansion-slot cover.

8. If you are installing a full-length adapter, move the adapter locking lever to the unlocked (open) position on the adapter-support bracket as indicated by the arrow. Otherwise, continue with the next step.

9. If you need to set any jumpers or switches on the adapter, do so now.

10. Install the adapter in the slot; then, lower the adapter-retention tab over the top corner of the adapter. When the adapter-retention tab is completely closed, the adapter-retention latch snaps (locks) into place.

11. If you installed a full-length adapter, move the adapter locking lever to the

locked position on the adapter-support bracket.

12. Connect any needed cables to the adapter.

13. If you installed a hot-plug adapter or used the hot-add feature, enable the PCI-X slot from your operating system. (See the documentation that comes with your operating system for information about enabling a hot-plug PCI-X slot.) Make sure that the power-on LED for the hot-plug PCI-X slot comes on. If the power-on LED does not come on, see the Hardware Maintenance Manual and Troubleshooting Guide for additional information.

14. If you have other options to install or remove, do so now; otherwise, reinstall the top cover. If you installed a non-hot-plug adapter, connect all cables and power cords.

Cabling a RAID or SCSI adapter to the standard SCSI backplane

Complete the following steps to cable a single small computer system interface (SCSI) channel on a RAID or SCSI adapter using the standard hot-swap drive SCSI backplane.

Note: Some server configurations require using two channels. For more detailed

instructions and information, see the Option Installation Guide on the xSeries Documentation CD.

1. Review the information beginning with “Safety” on page v through “Handling static-sensitive devices” on page x.

2. Turn off the server and peripheral devices and disconnect all power cords and external cables.

3. If your server is a tower model, continue with the next step. If your server is a rack model and you have already installed the server in a

rack enclosure, you must disconnect the cable-management arm bracket from the server. See the Rack Installation Instructions on the xSeries Documentation CD for details.

4. Remove the top cover.

5. Remove the air baffle.

8 IBM xSeries 255 Type 8685: Installation Guide

Page 21

Fasteners

N M

R E C

N O R E D

E M

IN D

Handle

Air baffle

O G

E M

1 1

J 1

6. Open the microprocessor airflow guide located between the front fans and the microprocessors.

Microprocessor

Locking tabs

airflow guide (open position)

Microprocessor airflow guide (closed position)

Chapter 2. Installing options 9

Page 22

7. Unlock the metal-hinge latch that secures the shuttle assembly in place. Then, slide the shuttle assembly toward the rear of the server, approximately 10 cm (4 in.).

Shuttle latch

N M

P E C

N O R

3 E D .

R E

N D

J J

1 J 1

8. Disconnect the internal integrated drive electronics (IDE) signal cable from the IDE system-board connector. Disconnect the diskette-drive signal cable and front-fan signal cable from the corresponding system-board connectors. See the Option Installation Guide on the xSeries Documentation CD for cable locations.

9. If the server is a tower model, lift the shuttle assembly from the server.

10. If you have not yet installed a RAID or SCSI adapter, install it now. Otherwise, continue with the next step. See the preceding adapter-installation procedure in this chapter and your RAID or SCSI adapter option documentation for additional information about installing a RAID or SCSI adapter in your server and connecting the SCSI cables to a RAID or SCSI adapter.

11. Disconnect the SCSI signal cable from the internal SCSI connector (J15) on

the system board.

External SCSI A (J14)

Internal SCSI B (J15)

Adapter

10 IBM xSeries 255 Type 8685: Installation Guide

Page 23

Attention: When you route the SCSI cable, observe the following precaution: Do not block the ventilated space in front of the fan assembly.

12. If your server is a tower model, reinstall the shuttle assembly in the server.

13. Slide the shuttle assembly back into place and secure it by locking the metal-hinge latch.

14. Route the SCSI cable from the standard SCSI backplane through the opening in the adapter-support bracket to the internal channel connector on the RAID or SCSI adapter.

SCSI cable

Adapter

connector

SCSI cable

M I

P I A

C S

I 2

3 E D

E M

1 J 1 2

SCSI cable connector

SCSI backplane

15. Reconnect the internal IDE signal cable to the IDE system-board connector. Reconnect the diskette-drive signal cable and front-fan signal cable to the corresponding system-board connectors. See the Option Installation Guide on the xSeries Documentation CD for cable locations.

16. Close the microprocessor airflow guide located between the front fans and the microprocessors. Insert the tabs into the corresponding slots.

17. Reinstall the air baffle and lock the blue fasteners.

18. If you have other options to install or remove, do so now; otherwise, reinstall the top cover.

19. If your server is a tower model, continue with the next step. If your server is a rack model and you have already installed the server in a

rack enclosure, you must reconnect the cable-management arm bracket to the server. See the Rack Installation Instructions on the xSeries Documentation CD for details.

20. Reconnect all cables and power cords.

Chapter 2. Installing options 11

Page 24

Installing memory modules

Adding memory to your server is an easy way to make programs run faster. You can increase the amount of memory in your server by installing memory-module options. When you install memory, you must install a set of two or four matched dual inline memory modules (DIMMs).

Before you install memory, review the following: v The DIMM options available for your server are 256 MB, 512 MB, and 1 GB.

Your server supports a minimum of 512 MB and a maximum of 12 GB of system memory.

v The amount of usable memory will be reduced depending on the system

configuration. A certain amount of memory must be reserved below the amount of installed memory for system resources. The BIOS will display the amount of installed memory.

v Your server comes with a minimum of two 256 MB DIMMs (for a total of 512 MB

memory) installed in the DIMM 2 and DIMM 8 memory connectors (D2 and D8, respectively). You must have DIMMs installed in these connectors at all times.

v When you install additional DIMMs, be sure to install them in pairs or quads and

follow the DIMM installation sequence in the illustration in this section. A pair or quad is also known as a memory bank. See Table2 on page 13 for the DIMM connectors in each pair or quad.

v All the DIMMs in a single pair or quad must be the same size, speed, and type. v Multiple pairs or quads of DIMMs do not have to contain DIMMs of the same

size, speed, and type, unless the Hot Spare Memory feature is enabled.

v The memory board contains 12 DIMM connectors and supports two-way and

four-way memory interleaving. To use the four-way memory interleaving technology in your server, you must

install DIMMs in all four connectors in each populated set.

v Install only 2.5 V, 184-pin, 72-bit, 100 MHz, double-data-rate (DDR), PC1600,

registered synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). Only 100 MHz, 72-bit, registered, synchronous memory is supported for the 256 MB, 512 MB, and 1 GB DIMMs. These DIMMs must be compatible with the latest PC1600 SDRAM Registered DIMM specification. For a list of supported options for your server, go to http://www.ibm.com/us/compat/ on the World Wide Web.

v Installing or removing DIMMs changes the configuration information in the server.

The Configuration/Setup Utility program automatically saves the new configuration information. When you restart the server, the system displays a message indicating that the memory configuration has changed. See the User’s Guide on the IBM xSeries Documentation CD for more information about the Configuration/Setup Utility program.

v Your server supports the Hot Spare Memory feature in the event of an active

memory pair or quad of DIMM failure. This feature, when enabled, disables the failed memory from the system configuration and activates a Hot Spare Memory pair or quad of DIMMs to replace the failed pair or quad of DIMMs. Before you can enable this feature, you must also install at least one additional pair or quad of DIMMs as described in this book. To ensure proper server operation and to avoid disabling the Hot Spare Memory feature, all additional pairs or quads of DIMMs must be the same size, speed, and type as the failed pair or quad of DIMMs.

You can enable the Hot Spare Memory feature through the Configuration/Setup Utility program. After you enable the Hot Spare Memory feature, the

12 IBM xSeries 255 Type 8685: Installation Guide

Page 25

Configuration/Setup Utility program assigns the Hot Spare Memory bank according to your server configuration. If your server has a two-way interleaved configuration, the Hot Spare Memory bank becomes the DIMMs in connectors D2 and D8. If your server has a four-way interleaved configuration, the Hot Spare Memory bank becomes the DIMMs in connectors D1, D2, D7, and D8. See the User’s Guide on the IBM xSeries Documentation CD for further details about enabling the Hot Spare Memory feature.

When you install DIMMs, install them in the order listed in Table 2.

Table 2. DIMM installation order

Interleaving Number of DIMMs Install DIMMs in these connectors

Two-way 2 D2, D8 (standard) Two-way 4 D2, D8 (standard) (Hot Spare memory

bank for two-way interleaving) D4, D10

Two-way 6 D2, D8 (standard) (Hot Spare memory

bank for two-way interleaving) D4, D10

D6, D12 Four-way 4 D2, D8, D1, D7 Four-way 8 D2, D8, D1, D7 (Hot Spare memory bank

for four-way interleaving)

D4, D10, D3, D9 Four-way 12 D2, D8, D1, D7 (Hot Spare memory bank

for four-way interleaving)

D4, D10, D3, D9

D6, D12, D5, D11

Complete the following steps to install a DIMM.

1. Review the information beginning with “Safety” on page v through “Handling static-sensitive devices” on page x.

2. Turn off the server and disconnect all power cords and external cables.

3. Remove the top cover.

4. Remove the air baffle.

5. Remove the memory-board assembly from the server and open the airflow guide.

Chapter 2. Installing options 13

Page 26

Release latch

Velcro tabs

Memory-board airflow guide (closed position)

N M

P I A

C S

IC 2

P E C

N O

D .

E M

J 1

Release latch

J 1

J 8

J 9

6. Select the connectors in which you want to install the DIMMs.

7. Install the DIMMs in the connectors.

DIMM 7 DIMM 8 DIMM 9 DIMM 10

Retaining clips

DIMM 11 DIMM 12

DIMM 1 DIMM 2 DIMM 3 DIMM 4 DIMM 5 DIMM 6

8. Reinstall the memory-board assembly in the server.

9. Reinstall the air baffle.

10. If you have other options to install or remove, do so now; otherwise, reinstall the top cover and connect all cables and power cords.

14 IBM xSeries 255 Type 8685: Installation Guide

Page 27

Installing a drive in a hot-swap bay

Your server supports up to a maximum of 12 26-mm (1-inch) slim-high, 3.5-inch, hot-swap hard disk drives in the hot-swap bays. The standard hot-swap bays are bays 1 through 6 (from left to right). The optional hot-swap bays are bays 7 through 12 (from left to right). Bays 1 through 6 are located in the standard (upper) hard disk drive cage, above bays 7 through 12 in the optional (lower) hard disk drive cage.

The SCSI IDs for the hot-swap drives are printed on the bezel, immediately adjacent to the hot-swap drive bays. The IDs are:

v 0 through 5 for bays 1 through 6 v 10 through 15 for bays 7 through 12

Notes:

1. The server does not support half-high hot-swap drives.

2. If you plan to install hot-swap drives in bays 7 through 12, you must first install an optional SCSI backplane. See the Option Installation Guide on the IBM xSeries Documentation CD for details.

3. If you plan to install 5.25-inch removable-media drives in your server, see the Option Installation Guide on the IBM xSeries Documentation CD for details.

Filler panel

Hard disk drive

Drive tray

Drive tray handle (in open position)

Complete the following steps to install a drive in a hot-swap bay. Attention: To maintain proper system cooling, do not operate the server for more

than 10 minutes without either a drive or filler panel installed in each bay.

1. Review the information beginning with “Safety” on page v through “Handling static-sensitive devices” on page x.

2. If you are installing drives in a tower model, remove the bezel (see the Option Installation Guide on the IBM xSeries Documentation CD for details).

Chapter 2. Installing options 15

Page 28

Lock

3. Remove the filler panel.

4. Place the drive handle in the open position and slide the drive into the bay.

5. Close the drive handle.

6. If you have other options to install or remove, do so now; otherwise, continue with the next step.

7. If you installed drives in a tower model, reinstall the bezel (see the Option Installation Guide on the IBM xSeries Documentation CD for details).

16 IBM xSeries 255 Type 8685: Installation Guide

Page 29

Installing an additional microprocessor

Your server comes with one microprocessor installed in microprocessor socket 1 (labeled CPU1) on the system board. The microprocessor in socket 1 is the startup (boot) microprocessor. If more than one microprocessor is installed, the microprocessor installed in the highest-numbered socket is the microprocessor from which the server will start. Therefore, the microprocessors installed in the lowest-numbered sockets are used as application microprocessors.

Attention: To avoid damage and ensure proper server operation when you install an additional microprocessor, use microprocessors that have the same cache size and type, and the same clock speed. Microprocessor internal and external clock frequencies must be identical.

Before you install microprocessors, review the following: v To order additional microprocessor options, contact your IBM reseller or IBM

marketing representative.

v When you install an additional microprocessor, you must also install the voltage

regulator module (VRM) that comes with the microprocessor in the corresponding VRM connector.

A VRM metal retaining-clip housing comes installed in the empty microprocessor VRM connectors for microprocessors 3 and 4. When you install a VRM in connector 3 or 4, you must first remove the VRM metal retaining-clip housing from the appropriate VRM connector. You must also remove the metal retaining clip from the VRM metal retaining-clip housing when installing a VRM.

v The microprocessor speed is automatically set for your server; therefore, you do

not have to set any microprocessor-speed jumpers or switches. For a list of supported microprocessor speeds, go to http://www.ibm.com/eserver/ on the World Wide Web.

v The microprocessor sockets in this server contain built-in termination for the

microprocessor bus; therefore, terminator cards are not required for empty microprocessor sockets. However, each empty microprocessor socket contains a protective, flat plastic cover that you must remove before you install a microprocessor in these sockets.

v To ensure proper server operation, microprocessor socket 4 contains a plastic

microprocessor baffle that resembles a heat sink. You must remove the microprocessor baffle when you install a microprocessor in socket 4. Otherwise, the microprocessor baffle must remain in place to ensure proper airflow in your server.

When you install additional microprocessors and VRMs, install them in the order listed in Table 3. The corresponding VRM connector is located adjacent to the microprocessor socket.

Important: If you do not install the microprocessors in the correct order, the server will not operate properly.

Table 3. Microprocessor and VRM installation order

Microprocessor number Microprocessor socket

VRM connector

label

1 (standard) CPU1 J34 (standard, plastic

retaining clip provided on VRM housing)

Chapter 2. Installing options 17

Page 30

Table 3. Microprocessor and VRM installation order (continued)

Microprocessor number Microprocessor socket

label

2 CPU2 J35 (plastic retaining clip

3 CPU3 J36 (standard, metal

4 CPU4 J37 (standard, metal

VRM connector

provided on VRM housing)

retaining clip provided on VRM housing)

The following illustration is a layout of the microprocessor socket locations and other microprocessor-related components on the system board.

Microprocessor 4 (CPU4)

VRM 4 (J37)

VRM 3 (J36)

Microprocessor 3 (CPU3)

Microprocessor 1 (CPU1)

VRM 1 (J34)

VRM 2 (J35)

Microprocessor 2 (CPU2)

Complete the following steps to install an additional microprocessor.

1. Review the information beginning with “Safety” on page v through “Handling static-sensitive devices” on page x.

2. Turn off the server and disconnect all power cords and external cables.

3. Remove the top cover.

4. Remove the air baffle.

5. Select the socket in which you want to install the microprocessor.

6. Install a VRM in the corresponding VRM connector (see the preceding illustration for locations).

18 IBM xSeries 255 Type 8685: Installation Guide

Page 31

v If you are installing a VRM in connector 1 or 2, attach the plastic handle that

comes with the option. Note: Do not attach the plastic handle to the VRM for microprocessor 3 or

v If you are installing a VRM in connector 3 or 4, do the following:

a. Remove the memory-board assembly from the server. b. Remove the metal clip from the VRM housing (baffle). c. Remove the VRM housing from the VRM connector. d. Attach metal clip to the new VRM.

7. Remove the flat, plastic cover from the empty microprocessor socket. If you are installing a microprocessor in socket 4, remove the plastic

microprocessor baffle from socket 4. Store the plastic microprocessor baffle in a safe place. If you remove the microprocessor from socket 4, you must reinstall the microprocessor baffle in that socket.

8. Install the microprocessor.

Notes:

a. This illustration shows how to install a microprocessor in socket 2. If you

are installing a microprocessor in socket 3 or 4, see the Option Installation Guide on the xSeries Documentation CD for details and an illustration.

b. The locations of the microprocessor-release lever and microprocessor

orientation indicator might vary depending on the location of the microprocessor socket.

Captive screws

Heat sink

Microprocessor

Microprocessor orientation indicator

Microprocessor release lever

VRM handle

VRM

9. Remove the protective cover from the bottom of the heat sink; then, install a heat sink on the microprocessor.

10. If you installed a VRM for microprocessor 3 or 4, reinstall the memory-board assembly.

11. Reinstall the air baffle.

Chapter 2. Installing options 19

Page 32

12. If you have other options to install or remove, do so now; otherwise, reinstall the top cover and connect all cables and power cords.

Installing a hot-swap power supply

Your server comes with two hot-swap power supplies. You can install two additional power supplies. Your server supports N+N line cords for power redundancy. For example, to ensure power redundancy for a full configuration, four power supplies must be installed in the server, and power cords must be connected to both power-cord connectors.

Note: To show the location of the power-supply bays, the three rear hot-swap fans

are not included in this illustration.

Power supply 1 (use top powercord connector)

Power-cord connectors

Power supply bay 3 (use bottom powercord connector)

Power supply 2 (use top powercord connector)

Power supply bay 4 (use bottom powercord connector)

20 IBM xSeries 255 Type 8685: Installation Guide

Page 33

Before you install power-supplies, review the following precautions. Note: During normal operation, each power-supply bay must have a fan installed

for proper cooling.

Statement 8:

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Statement 6:

Chapter 2. Installing options 21

Page 34

Complete the following steps to install an additional power supply:

1. Review the information beginning with “Safety” on page v through “Handling

static-sensitive devices” on page x.

2. Select the power-supply bay in which you want to install the power supply.

3. Press the release latch and remove the fan assembly from the power-supply

bay.

4. Move the handle on the power supply to the open position.

5. Slide the power supply into the chassis, and close the handle.

Hot-swap fan

Release latch

Power supply

Release latch

AC power LED

DC power LED

Handle (open position)

6. Depending on the number of power supplies installed in your server, plug one or

two power cords into the corresponding connectors on the back of the server; then, plug the other end of the power cords into properly grounded electrical outlets. Power supplies 1 and 2 (PS1 and PS2, respectively) are connected to the top power-cord connector. Power supplies 3 and 4 (PS3 and PS4, respectively) are connected to the bottom power-cord connector.

7. If the server is not on, turn on the server.

8. Verify that the dc power LED and the ac power LED on the power supply are lit,

indicating that the power supply is operating properly.

9. Reinstall the fan assembly in the power-supply bay.

22 IBM xSeries 255 Type 8685: Installation Guide

Page 35

Cabling the server

Notes:

1. You must turn off the server before connecting any cables to or disconnecting

2. See the documentation that comes with your options for additional cabling

3. Cable identifiers are printed on the cables that come with your server and

The following illustration shows the external cable connectors on the server. If you are installing a server in a rack, see the Rack Installation Instructions documentation for cabling instructions for your server.

any cables from the server.

instructions. It might be easier for you to route cables before you install certain options.

options. Use these identifiers to connect the cables to the correct connectors. For example, the hard disk drive cables are labeled “HDD option.”

ISMP A

ISMP B

USB 1 and 2

Line cord 1

Line cord 2

USB 3 and 4

Serial

Video

External SCSI

cable knockout

Mouse Ethernet

Keyboard

Chapter 2. Installing options 23

Page 36

24 IBM xSeries 255 Type 8685: Installation Guide

Page 37

Chapter 3. Server controls, indicators, and power

This chapter identifies the controls and indicators on the front and rear of your server. It also describes the power features of your server.

Server controls and indicators

This section identifies the controls and indicators on the front and rear of your server.

Front view

Tower and rack models

Reset button

Power-control button

Power-on LED

Activity LED

System information LED

System error LED

Hard disk drive activity LED

Hard disk drive status LED

Diskette drive activity LED

Diskette-eject button

CD-ROM drive activity LED

CD-eject button

Notes:

1. The illustrations in this document might differ slightly from your hardware.

2. An amber LED illuminates when a system error or event has occurred. To identify the error or event, check the LEDs on the Light Path Diagnostics panel located on the server, or review the Error Log in the Configuration/Setup Utility program. For complete details about the Light Path Diagnostics panel, see the

Hardware Maintenance Manual and Troubleshooting Guide on the xSeries Documentation CD. For more information about the Configuration/Setup Utility program, see the User’s Guide on the xSeries Documentation CD.

Power-on (system power) LED: When this green LED is on, system power is present in the server. When this LED flashes, the server is in Standby mode (the system power supply is turned off and ac current is present). When this LED is off, a power supply, ac power, or an LED has failed.

Power-control button: Press this button to manually turn the server on or off or to place the server in Standby mode (see “Standby mode” on page 30).

Power-control button shield:You can install this circular disk over the power-control button to prevent accidental manual power-off. This disk is provided with your server.

Page 38

Reset button: Press this button to reset the server and run the power-on self-test (POST).

ACT (activity) LED: This green LED is on when there is activity on the server. INFO (system information) LED: When this amber LED is on, the server power

supplies are nonredundant, or some other noncritical event has occurred. The event is recorded in the Error log. Check the Light Path Diagnostics panel for more detailed information.

FAULT (system-error) LED: This amber LED is on when a system error occurs. An LED on the Light Path Diagnostics panel will also be on to further isolate the error.

Hard disk drive activity LED: Each hot-swap drive has a hard disk drive activity LED. When this green LED is flashing, the drive is being accessed.

Hard disk drive status LED: Each hot-swap drive has a hard disk drive status LED. When this amber LED is on continuously, the drive has failed. If an optional SCSI or RAID adapter is installed in the server, when the LED flashes slowly (one flash per second), the drive is being rebuilt. When the LED flashes rapidly (three flashes per second), the controller is identifying the drive.

Diskette drive activity LED: When this LED is on, it indicates that the diskette drive is in use.

Diskette-eject button: Press this button to release a diskette from the drive. CD-ROM drive activity LED: When this LED is on, it indicates that the CD-ROM

drive is in use.

CD-eject button: Press this button to release a CD from the drive.

26 IBM xSeries 255 Type 8685: Installation Guide

Page 39

Rear view

Notes:

1. The illustrations in this document might differ slightly from your hardware.

Hardware Maintenance Manual and Troubleshooting Guide on the xSeries Documentation CD. For more information about the Configuration/Setup Utility

program, see the User’s Guide on the xSeries Documentation CD.

Ethernet activity LED

AC power LED DC power LED

Hot-swap fan error LED

Ethernet link LED

Ethernet activity LED: When this green LED is on, there is activity between the server and the network. The Ethernet activity LED is located on the Ethernet (RJ-45) connector on the rear of the server.

Ethernet link LED: When this green LED is on, there is an active connection on the Ethernet port. The Ethernet link LED is located on the Ethernet (RJ-45) connector on the rear of the server.

Hot-swap fan error LEDs: These LEDs provide status information about fans 7, 8, and 9 (the bottom rear fans in the power-supply bays).

AC power LED: This green LED provides status information about the power supply. During typical operation, both the ac and dc power LEDs are on.

DC power LED: This green LED provides status information about the power supply. During typical operation, both the ac and dc power LEDs are on.

Chapter 3. Server controls, indicators, and power 27

Page 40

Server power features

This section contains information about how to properly turn your server on and off.

Turning on the server

Statement 13:

DANGER

After you plug one end of each server power cord into the power-supply outlet on the rear of the server and the other end of each power cord into an electrical outlet, the server can start in any of the following ways:

v You can press the power-control button on the front of the server to start the

server.

Notes:

1. You can install a circular disk over the power-control button to prevent accidental manual power-off. This disk, known as the power-control button shield, comes with your server.

2. After you plug the power cords of your server into the electrical outlets, wait approximately 20 seconds before pressing the power-control button. During this time, the ISMP is initializing; therefore, the power-control button does not respond.

v If the server is turned on and a power failure occurs, the server will start

automatically when power is restored.

v If ac power is present, the server is in Standby mode, and the server is

connected to an Advanced System Management (ASM) interconnect network, which contains at least one system with an optional Remote Supervisor Adapter installed, the server can be turned on from the Remote Supervisor Adapter user interface.

v If ac power is present, the server is in Standby mode, and an optional Remote

Supervisor Adapter is installed in the server, the server can be turned on from the Remote Supervisor Adapter user interface.

v When you plug in your server for the first time, the Wake on LAN feature can

turn on the server.

v If your server was previously turned on, it must be properly placed in Standby

mode for the Wake on LAN feature to turn on the server.

v If your operating system supports the Preboot eXecution Environment (PXE)

option and the PXE option is enabled through the Planar Ethernet PXE/DHCP menu choice under Start Options on the Configuration/Setup Utility program menu, the integrated Gigabit Ethernet controller can turn on the server.

28 IBM xSeries 255 Type 8685: Installation Guide

Page 41

Note: For more detailed information about the PXE option, see the User’s Guide

Complete the following steps to manually turn on the server:

1. Review the information beginning with “Safety” on page v through “Handling static-sensitive devices” on page x.

2. Turn on all external devices, such as the monitor.

3. Plug the server power cords into the power source.

4. Press the power-control button on the front of the server.

Note: While the server is turning on, the power-on LED on the front of the

Turning off the server

The server can be turned off in any of the following ways: v If the system is connected to an ASM interconnect network that contains at least

one system with an optional Remote Supervisor Adapter installed, the system can be turned off from the Remote Supervisor Adapter user interface.

v If an optional Remote Supervisor Adapter is installed in the system, the system

can be turned off from the Remote Supervisor Adapter user interface.

on the IBM xSeries Documentation CD. For information about the integrated Gigabit Ethernet controller, see the Option Installation Guide on the IBM xSeries Documentation CD.

server is lit.

Complete the following steps to manually turn off the server:

1. Review the information beginning with “Safety” on page v through “Handling static-sensitive devices” on page x.

2. See your operating system documentation for the proper procedure to shut down the operating system.

When you turn off the server, observe the following precaution.

Statement 5:

2 1

3. Press the power-control button on the front of the server. This will put the server in Standby mode.

Chapter 3. Server controls, indicators, and power 29

Page 42

Standby mode

Note: You might need to press and hold the power-control button for more than

4 seconds to cause an immediate shutdown of the server and to force it into Standby mode. You can use this feature if the operating system stops functioning.

4. Disconnect the server from the power source. Note: After disconnecting all the power cords, wait approximately 15 seconds

for your system to stop running. Watch for the power-on LED on the front of the server to stop flashing.

Standby mode refers to the condition in which the server operating system is not running and all core logic is shut down except for the optional Remote Supervisor Adapter. In Standby mode, the server can respond to ISMP requests, such as a remote request to turn on the server. When the server is in Standby mode, the power-on LED on the front of the server flashes (when the server is running, the power-on LED stays on and does not flash).

You can put the server in Standby mode in any of the following ways: v You can press the power-control button on the server. This starts an orderly

shutdown of the operating system, if this feature is supported by your operating system.

v If the server is connected to an ASM interconnect network which contains at least

one system with an optional Remote Supervisor Adapter installed, the server can be placed in Standby mode from the Remote Supervisor Adapter user interface.

v If an optional Remote Supervisor Adapter is installed in the server, the server can

be placed in Standby mode from the Remote Supervisor Adapter user interface. Attention: You must disconnect all the server power cords from the electrical

outlets to remove all power from the server.

Complete the following steps to put the server in Standby mode:

1. See the operating-system documentation for the proper procedure to shut down the operating system.

Note: Each operating system is different. Read all the documentation about

shutting down the operating system before continuing.

2. Press the power-control button on the front of the server.

Notes:

a. After you place the server in Standby mode, wait at least 5 seconds before

you turn on the server again.

b. You might need to press and hold the power-control button for more than 4

seconds to cause an immediate shutdown of the operating system and to force it into Standby mode. You can use this feature if the operating system stops functioning.

The ISMP can put the server in Standby mode as an automatic response to a critical system failure. You can also put the server into Standby mode remotely by means of an optional Remote Supervisor Adapter or through connection to an ASM interconnect network.

30 IBM xSeries 255 Type 8685: Installation Guide

Page 43

Chapter 4. Configuring your server

The following configuration programs are provided with your server.

v Configuration/Setup Utility

The Configuration/Setup Utility program is part of the basic input/output system (BIOS) code that comes with your server. You can use this program to configure serial and parallel port assignments, change interrupt request (IRQ) settings, change the drive startup sequence, set the date and time, and set passwords. For information about how to start this utility, see “Using the Configuration/Setup Utility program” on page 32.

v SCSISelect Utility program

With the built-in SCSISelect Utility program, you can configure the devices that are attached to the integrated SCSI controller. Use this program to change default values, resolve configuration conflicts, and perform a low-level format on a SCSI hard disk drive. For information about how to start this utility, see “Using the SCSISelect Utility program” on page 32.

™

v ServerGuide

The ServerGuide CD includes software setup and installation tools that are specifically designed for your IBM server. You can use this CD during the initial installation of your server to configure the server hardware and simplify your network operating system installation. See “Using the ServerGuide CD” on page 33 for more information.

v SCSI or RAID programs

If you install an optional SCSI or redundant array of independent disks (RAID) adapter, you must use the SCSI or RAID configuration program to define and configure your disk-array subsystem before you install your operating system.

Attention: See the User’s Guide on the IBM xSeries Documentation CD for

detailed instructions for using the configuration programs and ServerGuide CD.

Page 44

Starting the utility programs

This section provides the instructions for starting the utility programs. For more detailed information about these utility programs, see the User’s Guide on the IBM xSeries Documentation CD.

Using the Configuration/Setup Utility program

The Configuration/Setup Utility program is a menu-driven utility program that is part of the BIOS code that comes with your server. You can use it to:

v Configure serial port assignments v Change the drive startup sequence v Enable Universal Serial Bus (USB) keyboard and mouse support v Resolve configuration conflicts v Set the date and time v Set passwords

Complete the following steps to start the Configuration/Setup Utility program:

1. Turn on the server and watch the monitor screen.

2. When the message Press F1 for Configuration/Setup appears, press F1.

3. Follow the instructions that appear on the screen.

Using the SCSISelect Utility program

SCSISelect is a built-in, menu-driven configuration utility program that you can use to:

v View the default SCSI IDs v Locate and correct configuration conflicts

Note: If your server has a redundant array of independent disks (RAID) adapter

installed, use the configuration method that is supplied with the RAID adapter to view or change SCSI settings for devices attached to the adapter.

The following sections provide the instructions needed to start the SCSISelect Utility and descriptions of the menu choices available.

Complete the following steps to start the SCSISelect utility program:

1. Turn on the server.

2. When the <<< Press <CTRL><A> for SCSISelect Utility! >>> prompt appears, press Ctrl+A.

3. When the Would you like to configure the host adapter or run the SCSI disk utility? question appears, make your selection and press Enter.

4. Use the arrow keys to select a choice from the menu.

v Press Esc to exit the SCSISelect Utility program. v Press the F5 key to switch between color and monochrome modes (if your

monitor permits).

5. Follow the instructions on the screen to change the settings of the selected items; then, press Enter.

32 IBM xSeries 255 Type 8685: Installation Guide

Page 45

Using the ServerGuide CD

The ServerGuide CD provides state-of-the-art programs to detect the server model and hardware options that are installed, configure the server hardware, provide device drivers, and install your network operating system (NOS).

Note: If the ServerGuide CD does not start, see “ServerGuide problems” on

page 37.

1. Insert the Setup and Installation CD, and restart the server.

2. Follow the instructions that appear on the screen to: a. Select your language. b. Select your keyboard layout and country. c. View the Overview to learn about ServerGuide features. d. View the README file to review installation tips about your NOS and

adapter. e. Start the setup and hardware configuration programs. f. Start the NOS installation. You will need your copy of the NOS CD.

Note: For information about the supported NOS versions, refer to the Setup

and Installation CD label.

Chapter 4. Configuring your server 33

Page 46

34 IBM xSeries 255 Type 8685: Installation Guide

Page 47

Chapter 5. Solving problems

This section provides basic troubleshooting information to help you resolve some common problems that might occur while setting up your server.

If you cannot locate and correct the problem using the information in this section, see the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD and the “Server Support” flowchart in the front of this booklet.

POST beep code descriptions

POST emits one beep to signal successful completion. If POST detects a problem during startup, other beep codes might occur. You can use the following beep code descriptions to help identify and resolve problems that are detected during startup.

Note: See the “Solving problems” section of the Hardware Maintenance Manual

and Troubleshooting Guide on the IBM xSeries Documentation CD for more

information about the POST beep codes.

Table 4. POST beep code descriptions

Beep code Descriptions of the POST beep codes

No beep Call for service. Continuous If no video appears, the startup microprocessor failed. Verify that the startup microprocessor is

installed correctly. If it is, replace the startup microprocessor. If the problem remains, call for service.

One short POST completed successfully. One beep also occurs after POST if you enter an incorrect

password. Two short Follow the instructions that appear on the screen. Three short POST detected a system memory error. Verify that the memory is installed correctly. If it is,

replace the failing memory module.

Important: In some memory configurations, the 3-3-3 beep code might sound during POST

followed by a blank monitor screen. If this occurs and the Boot Fail Count feature in the Start

Options menu of the Configuration/Setup Utility program is set to Enabled (its default setting),

you must restart the server three times to force the system BIOS to reset the memory connector

or pair or quad of connectors from Disabled to Enabled. Repeating short The system board might contain a failing component.

1. Verify that the keyboard and pointing devices are connected properly.

2. Ensure that nothing is resting on the keyboard.

3. Disconnect the pointing device; then, restart the server. If the problem goes away, replace the pointing device. If the problem remains, call for service.

One long and one short

One long and two short

One long and three short

Two long and two short

All other beep codes

If the video controller on the system board is being used, call for service. If you installed an optional video adapter, replace the failing adapter

A video I/O adapter ROM is not readable, or the video subsystem is defective. If you installed an optional video adapter, replace the failing adapter. If the problem remains, call for service.

The system-board video subsystem has not detected a monitor connection to the server. Ensure that the monitor is connected to the server. If the problem remains, replace the monitor.

POST does not support the optional video adapter. Replace the optional video adapter with one that is supported by the server or use the integrated video controller.

1. Verify that the system memory modules are installed correctly.

2. Turn off the server; then, restart the server. If the problem remains, call for service.

Page 48

POST error messages

The following table provides an abbreviated list of the error messages that might appear during POST.

Note: See the “Solving problems” section of the Hardware Maintenance Manual

and Troubleshooting Guide on the xSeries Documentation CD for more

information about the POST beep codes.

Table 5. Abbreviated list of POST error messages

POST message Failing device or problem found Suggested action

129 L1 cache of a microprocessor Check the installation of your microprocessors. 161 Real-time clock battery has failed Replace the battery yourself or call for service. 162 Change in device configuration Verify that your optional devices are turned on and

installed correctly. 163 Time of day has not been set Set the correct date and time. 164 Change in memory configuration Verify that your memory is installed properly; then, restart

the server and run the Configuration/Setup Utility

program. 201 Change in memory configuration Verify that your memory is fully seated and installed

properly. 229 L2 cache of a microprocessor Check the installation of your microprocessors. 289 Failing DIMM was disabled Verify that your memory is correct for your server and that

it is installed properly. 301

303 962 Parallel port configuration error Start the Configuration/Setup program and verify that the

11xx Serial port error Verify that the serial cable is connected correctly. 1162 Serial port configuration conflict Start the Configuration/Setup program and ensure that the

1601 BIOS code update needed Download and install the latest system BIOS code level. 1800 PCI adapter hardware interrupt Start the Configuration/Setup program and verify that the

2400 2462

00019xxx Processor x is not functioning or

00180xxx APCI adapter requested a resource

012980xx 012981xx

01298200 Microprocessor speed mismatch Install microprocessors with identical speeds. I9990305 POST could not find an operating

Keyboard and keyboard controller Ensure that the keyboard cable is connected and nothing

is resting on the keyboard keys.

parallel-port setting is correct.

IRQ and I/O port assignments needed by the serial port

are available.

interrupt resource settings are correct.

Video controller and memory Verify that the monitor is connected correctly.

Verify that processor x is installed correctly. If the problem

failed the built-in test

that is not available Data for processor x Download and install the latest system BIOS code level.

system.

remains, replace processor x.

Start the Configuration/Setup program and ensure that the

resources needed by the PCI adapter are available.

Install your operating system.

36 IBM xSeries 255 Type 8685: Installation Guide

Page 49

ServerGuide problems

Look for the symptom in the left column of the chart. Probable solutions to the problem are in the right column.

Table 6. Setup and Installation CD

Symptom Suggested action

Setup and Installation

CD will not start.

™

ServeRAID cannot view all installed drives - or - cannot install NOS.

The Operating System Installation program continuously loops.

ServerGuide will not start your NOS CD.

Cannot install NOS option is unavailable.

program

v Ensure that the system is a supported server with a startable (bootable) CD-ROM drive. v If the startup (boot) sequence settings have been altered, ensure that the CD-ROM

drive is first in the startup sequence.

v If more than one CD-ROM drive is installed, ensure that only one drive is set as the

primary drive. Start the CD from the primary drive.

v Ensure that there are no duplicate SCSI IDs or IRQ assignments. v Ensure that the hard disk drive is connected properly.

Make more space available on the hard disk.

Ensure that the NOS CD you have is supported by the ServerGuide program. See the Setup and Installation CD label for a list of supported NOS versions.

Ensure that the NOS is supported on your server. If the NOS is supported, either there is no logical drive defined (ServeRAID systems) or the ServerGuide System Partition is not present. Run the ServerGuide setup and configuration program, and ensure that setup is complete.

Chapter 5. Solving problems 37

Page 50

Troubleshooting chart

See the “Solving problems” section of the Troubleshooting Guide on the xSeries Documentation CD for more detailed troubleshooting charts.

If you cannot find the problem in the troubleshooting charts, run the diagnostic programs. If you have run the diagnostic test programs, or if running the tests does not reveal the problem, call for service.

Monitor problems Suggested action

Testing Some IBM monitors have their own self-tests. If you suspect a problem with your

monitor, see the information that comes with the monitor for adjusting and testing instructions.

If you still cannot find the problem, call for service.

The screen is blank. Verify that:

v The server power cord is plugged into the server and a working electrical

outlet.

v The monitor cables are connected properly. v The monitor is turned on and the Brightness and Contrast controls are adjusted

correctly.

Important: In some memory configurations, the 3-3-3 beep code might sound during POST followed by a blank monitor screen. If this occurs and the Boot Fail Count feature in the Start Options menu of the Configuration/Setup Utility program is set to Enabled (its default setting), you must restart the server three times to force the system BIOS to reset the memory connector or pair or quad of connectors from Disabled to Enabled.

If the items above are correct and the screen remains blank, call for service. Only the cursor appears. Call for service. The monitor works when you turn

on the server, but goes blank when you start some application programs.

The screen is wavy, unreadable, rolling, distorted, or has screen jitter.

Wrong characters appear on the screen.

Verify that:

1. The primary monitor cable is connected to the video port.

2. You installed the necessary device drivers for the applications.

If the items above are correct and the screen remains blank, call for service.

If the monitor self-tests show the monitor is OK, consider the location of the

monitor. Magnetic fields around other devices (such as transformers, appliances,

fluorescent lights, and other monitors) can cause screen jitter or wavy,

unreadable, rolling, or distorted screen images. If this happens, turn off the

monitor. (Moving a color monitor while it is turned on might cause screen

discoloration.) Then move the device and the monitor at least 305 mm (12 in.)

apart. Turn on the monitor.

Notes:

1. To prevent diskette drive read/write errors, be sure the distance between monitors and diskette drives is at least 76 mm (3 in.).

2. Non-IBM monitor cables might cause unpredictable problems.

3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, see your IBM reseller or IBM marketing representative.

If the problem remains, call for service. If the wrong language is displayed, update the BIOS with the correct language.

If the problem remains, call for service.

38 IBM xSeries 255 Type 8685: Installation Guide

Page 51

Power problems Suggested action

The server does not power on. Verify that:

1. The power cables are properly connected to the server.

2. The electrical outlet functions properly.

3. The type of memory that is installed is correct.

4. If you just installed an option, remove it, and restart the server. If the server now powers on, you might have installed more options than the power supply can support.

5. The LEDs on the power supply are on.

If the problem remains, call for service.

The system does not power off. Verify if you are using an ACPI or non-ACPI operating system.

If you are using a non-ACPI operating system:

1. Press Ctrl+Alt+Delete.

2. Turn off the system by using the power-control button.

If the problem remains or if you are using an ACPI aware operating system, call for service.

Microprocessor problems Suggested action

The server emits a continuous

The startup (boot) microprocessor is not working properly.

tone during POST.

Verify that the startup microprocessor is seated properly. If it is, replace the startup microprocessor.

If the problem remains, call for service.

Memory problems Suggested action

The amount of memory displayed is less than the amount of memory installed.

Verify that:

v The memory modules are seated properly. v You have installed the correct type of memory. v If you changed the memory, you updated the memory configuration with the

Configuration/Setup Utility program.

v All pairs or quads of memory on the DIMMs are enabled. The server might

have automatically disabled a DIMM pair or quad when it detected a problem, or a DIMM pair or quad might have been manually disabled.

Look in the POST error log for error message 289: v If the DIMM was disabled by a system-management interrupt (SMI), replace the

DIMM.

v If the DIMM was disabled by POST:

1. Start the Configuration/Setup Utility program.

2. Enable the DIMM.

3. Save the configuration and restart the server.

v If you continue to get this error, replace the DIMM. If the problem remains, call for service.

Chapter 5. Solving problems 39

Page 52

Expansion enclosure problems Suggested action

The SCSI expansion enclosure used to work, but does not work now.

Verify that:

1. The cables for all external SCSI options are connected correctly.

2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly.

3. Any external SCSI option is turned on. You must turn on an external SCSI option before turning on the server.

For more information, see the documentation for your SCSI options and expansion enclosure.

Option problems Suggested action

An IBM option that was just installed does not work.

Verify that:

1. The server supports the option. See the “Server Support” flowchart for information about obtaining ServerProven

compatibility information from the

World Wide Web.

2. You followed the installation instructions that came with the option.

3. The option is installed correctly.

4. You have not loosened any other installed options or cables.

5. You updated the configuration information using the Configuration/Setup Utility program. Whenever memory or an option is changed, you must update the configuration.

If the problem remains, call for service.

Service processor problems Suggested action

Service Processor Manager reports a general monitor failure

Disconnect the server from all electrical sources, wait for 30 seconds, reconnect the server to the electrical sources, and restart the server.

If a problem remains, call for service.

40 IBM xSeries 255 Type 8685: Installation Guide

Page 53

Appendix A. Getting help and technical assistance

If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This chapter contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your xSeries or IntelliStation necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

v Check all cables to make sure that they are connected. v Check the power switches to make sure that the system is turned on. v Use the troubleshooting information in your system documentation, and use the

diagnostic tools that come with your system.

v Go to the IBM Support Web site at http://www.ibm.com/pc/support/ to check for

technical information, hints, tips, and new device drivers.

v Use an IBM discussion forum on the IBM Web site to ask questions. You can solve many problems without outside assistance by following the

troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software. The information that comes with your system also describes the diagnostic tests that you can perform. Most xSeries and IntelliStation systems, operating systems, and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the information for the operating system or program.

system, and whom to call for service, if it is

Using the documentation

Information about your IBM xSeries or IntelliStation system and preinstalled software, if any, is available in the documentation that comes with your system. That documentation includes printed books, online books, README files, and help files. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.ibm.com/pc/support/ and follow the instructions. Also, you can order publications through the IBM Publications Ordering System at http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM xSeries and IntelliStation products, services, and support. The address for IBM xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/.

Page 54

You can find service information for your IBM products, including supported options, at http://www.ibm.com/pc/support/. If you click Profile from the support page, you can create a customized support page. The support page has many sources of information and ways for you to solve problems, including:

v Diagnosing problems, using the IBM Online Assistant v Downloading the latest device drivers and updates for your products v Viewing Frequently Asked Questions (FAQ) v Viewing hints and tips to help you solve problems v Participating in IBM discussion forums v Setting up e-mail notification of technical updates about your products

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, go to http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support telephone numbers.

Hardware service and support

You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. Go to http://www.ibm.com/planetwide/ for support telephone numbers.

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

42 IBM xSeries 255 Type 8685: Installation Guide

Page 55

Appendix B. Warranty information

Part 1 - General Terms

This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 Country-unique Terms, and Part3-Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term “Machine” does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Nothing in this Statement of

Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract.

What this Warranty Covers

IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM’s Official Published Specifications (“Specifications”) which are available on request. The warranty period for the Machine starts on the original Date of Installation and is specified in Part 3 Warranty Information. The date on your invoice or sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part. Unless IBM specifies otherwise, these warranties apply only in the country or region in which you purchased the Machine.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

What this Warranty Does not Cover

This warranty does not cover the following: v any software programs, whether pre-loaded or shipped with the Machine, or

installed subsequently;

v failure resulting from misuse (including but not limited to use of any Machine

capacity or capability, other than that authorized by IBM in writing), accident, modification, unsuitable physical or operating environment, or improper maintenance by you;

v failure caused by a product for which IBM is not responsible; and v any non-IBM products, including those that IBM may procure and provide with or

integrate into an IBM Machine at your request.

Page 56

The warranty is voided by removal or alteration of identification labels on the Machine or its parts.

IBM does not warrant uninterrupted or error-free operation of a Machine. Any technical or other support provided for a Machine under warranty, such as

assistance via telephone with “how-to” questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.

How to Obtain Warranty Service

If the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service.

What IBM Will Do to Correct Problems

When you call for service, you must follow the problem determination and resolution procedures that IBM specifies. A technician will attempt to make an initial diagnosis of your problem and help you resolve it over the telephone.

The type of warranty service applicable to your Machine is specified in Part 3 Warranty Information.

You are responsible for downloading and installing designated Machine Code (microcode, basic input/output system code (called “BIOS”), utility programs, device drivers, and diagnostics delivered with an IBM Machine) and other software updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides.

If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse, speaker, memory, hard disk drive and other easily replaceable parts), IBM will ship these parts to you for replacement by you.

If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone, through your application of Machine Code or software updates, or with a CRU, IBM or your reseller, if approved by IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place of purchase and your money will be refunded.

IBM or your reseller will also manage and install selected engineering changes that apply to the Machine.

Exchange of a Machine or Part

When the warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.

Your Additional Responsibilities

44 IBM xSeries 255 Type 8685: Installation Guide

Page 57

Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.

You also agree to:

1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;

2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and

3. where applicable, before service is provided: a. follow the service request procedures that IBM or your reseller provides; b. backup or secure all programs, data, and funds contained in the Machine; c. provide IBM or your reseller with sufficient, free, and safe access to your

facilities to permit IBM to fulfill its obligations; and

d. inform IBM or your reseller of changes in the Machine’s location.

4. (a) ensure all information about identified or identifiable individuals (Personal Data) is deleted from the Machine (to the extent technically possible), (b) allow IBM, your reseller or an IBM supplier to process on your behalf any remaining Personal Data as IBM or your reseller considers necessary to fulfill its obligations under this Statement of Limited Warranty (which may include shipping the Machine for such processing to other IBM service locations around the world), and (c) ensure that such processing complies with any laws applicable to such Personal Data.

Limitation of Liability

IBM is responsible for loss of, or damage to, your Machine only while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

Neither IBM nor your reseller are responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM for any reason. You should remove all such information from the Machine prior to its return.

Circumstances may arise where, because of a default on IBM’s part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), except for any liability that cannot be waived or limited by applicable laws, IBM is liable for no more than

1. damages for bodily injury (including death) and damage to real property and tangible personal property; and

2. the amount of any other actual direct damages, up to the charges (if recurring, 12 months’ charges apply) for the Machine that is subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

This limit also applies to IBM’s suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible.

UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 4) LOST

Appendix B. Warranty information 45

Page 58

PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Governing Law

Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles.

THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.

Jurisdiction

All of our rights, duties, and obligations are subject to the courts of the country in which you acquired the Machine.

Part 2 - Country-unique Terms

AMERICAS

ARGENTINA

Governing Law: The following is added after the first sentence:

Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Ordinary Commercial Court of the city of Buenos Aires.

BRAZIL

Governing Law: The following is added after the first sentence:

Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the court of Rio de Janeiro, RJ.

PERU

Limitation of Liability: The following is added at the end of this section:

In accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this section will not apply to damages caused by IBM’s willful misconduct (“dolo”) or gross negligence (“culpa inexcusable”).

NORTH AMERICA

How to Obtain Warranty Service: The following is added to this Section:

To obtain warranty service from IBM in Canada or the United States, call 1-800-IBM-SERV (426-7378).

CANADA

46 IBM xSeries 255 Type 8685: Installation Guide

Page 59

Limitation of Liability: The following replaces item 1 of this section:

1. damages for bodily injury (including death) or physical harm to real property and tangible personal property caused by IBM’s negligence; and

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws in the Province of Ontario.

UNITED STATES

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State of New York.

ASIA PACIFIC

AUSTRALIA

What this Warranty Covers: The following paragraph is added to this section:

The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation.

Limitation of Liability: The following is added to this section:

Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption, then none of the limitations in this paragraph apply.

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State or Territory.

CAMBODIA, LAOS, AND VIETNAM

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State of New York, United States of America.

CAMBODIA, INDONESIA, LAOS, AND VIETNAM

Arbitration: The following is added under this heading:

Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Singapore in accordance with the Arbitration Rules of Singapore International Arbitration Center (“SIAC Rules”) then in effect. The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law.

Appendix B. Warranty information 47

Page 60

be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred.

If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator was validly and properly appointed.

All proceedings shall be conducted, including all documents presented in such proceedings, in the English language. The English language version of this Statement of Limited Warranty prevails over any other language version.

HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of Hong Kong Special Administrative Region of China.

INDIA

Limitation of Liability: The following replaces items 1 and 2 of this section:

1. liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBM’s negligence; and

2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

Arbitration: The following is added under this heading:

Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Bangalore, India in accordance with the laws of India then in effect. The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law.

The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the Bar Council of India. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred.

JAPAN

Governing Law: The following sentence is added to this section:

Any doubts concerning this Statement of Limited Warranty will be initially resolved between us in good faith and in accordance with the principle of mutual trust.

48 IBM xSeries 255 Type 8685: Installation Guide

Page 61

MALAYSIA Limitation of Liability: The word “SPECIAL” in item 3 of the fifth paragraph is

deleted.

NEW ZEALAND

What this Warranty Covers: The following paragraph is added to this section:

The warranties specified in this section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.

Limitation of Liability: The following is added to this section:

Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this section are subject to the limitations in that Act.

PEOPLE’S REPUBLIC OF CHINA (PRC)

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State of New York, United States of America (except when local law requires otherwise).

PHILIPPINES

Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:

SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL, INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR

Arbitration: The following is added under this heading:

Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Metro Manila, Philippines in accordance with the laws of the Philippines then in effect. The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law.

The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the Philippine Dispute Resolution Center, Inc. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred.

Appendix B. Warranty information 49

Page 62

SINGAPORE Limitation of Liability: The words “SPECIAL” and “ECONOMIC” in item 3 in the

fifth paragraph are deleted.

EUROPE, MIDDLE EAST, AFRICA (EMEA)

THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:

The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller.

Hot to Obtain Warranty Service: If you purchase a Machine in Austria, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, San Marino, Sweden, Switzerland, United Kingdom or Vatican State, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM, provided the Machine has been announced and made available by IBM in the country in which you wish to obtain service. If you purchased a Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kyrgyzstan, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.

If you purchase a Machine in a Middle Eastern or African country, you may obtain warranty service for that Machine from the IBM entity within the country of purchase, if that IBM entity provides warranty service in that country, or from an IBM reseller, approved by IBM to perform warranty service on that Machine in that country. Warranty service in Africa is available within 50 kilometers of an IBM approved service provider. You are responsible for transportation costs for Machines located outside 50 kilometers of an IBM approved service provider.

Add the following paragraph in Western Europe (Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, San Marino, Sweden, Switzerland, United Kingdom, Vatican State):

The warranty for Machines acquired in Western Europe shall be valid and applicable in all Western Europe countries provided the Machines have been announced and made available in such countries.

Governing Law:

The phrase “the laws of the country in which you acquired the Machine” is replaced by:

1) “the laws of Austria” in Albania, Armenia, Azerbaijan, Belarus,

Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2)

50 IBM xSeries 255 Type 8685: Installation Guide

Page 63

“the laws of France” in Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) “the laws of Finland” in Estonia, Latvia, and Lithuania; 4) “the laws of England” in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, the United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe; and 5) “the laws of South Africa” in South Africa, Namibia, Lesotho and Swaziland.

Jurisdiction: The following exceptions are added to this section:

1) In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited Warranty and relating thereto, including its existence, will be the competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain,

Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes

arising out of this Statement of Limited Warranty or related to its execution, including summary proceedings, will be submitted to the exclusive jurisdiction of the English courts; 3) in Belgium and Luxembourg, all disputes arising out of this Statement of Limited Warranty or related to its interpretation or its execution, the law, and the courts of the capital city, of the country of your registered office and/or commercial site location only are competent; 4) in France, Algeria, Benin, Burkina

Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of Limited

Warranty or related to its violation or execution, including summary proceedings, will be settled exclusively by the Commercial Court of Paris; 5) in Russia, all disputes arising out of or in relation to the interpretation, the violation, the termination, the nullity of the execution of this Statement of Limited Warranty shall be settled by Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and Swaziland, both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the High Court in Johannesburg; 7) in Turkey all disputes arising out of or in connection with this Statement of Limited Warranty shall be resolved by the Istanbul Central (Sultanahmet) Courts and Execution Directorates of Istanbul, the Republic of Turkey; 8) in each of the following specified countries, any legal claim arising out of this Statement of Limited Warranty will be brought before, and settled exclusively by, the competent court of a) Athens for Greece, b) Tel Aviv-Jaffa for Israel, c) Milan for Italy, d) Lisbon for Portugal, and e) Madrid for Spain; and 9) in the United Kingdom, both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the English courts.

Arbitration: The following is added under this heading:

In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova,

Appendix B. Warranty information 51

Page 64

Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement

of Limited Warranty or related to its violation, termination or nullity will be finally settled under the Rules of Arbitration and Conciliation of the International Arbitral Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three arbitrators appointed in accordance with these rules. The arbitration will be held in Vienna, Austria, and the official language of the proceedings will be English. The decision of the arbitrators will be final and binding upon both parties. Therefore, pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM may, however, institute proceedings in a competent court in the country of installation.

In Estonia, Latvia and Lithuania all disputes arising in connection with this Statement of Limited Warranty will be finally settled in arbitration that will be held in Helsinki, Finland in accordance with the arbitration laws of Finland then in effect. Each party will appoint one arbitrator. The arbitrators will then jointly appoint the chairman. If arbitrators cannot agree on the chairman, then the Central Chamber of Commerce in Helsinki will appoint the chairman.

EUROPEAN UNION (EU)

THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:

Consumers have legal rights under applicable national legislation governing the sale of consumer goods. Such rights are not affected by the warranties provided in this Statement of Limited Warranty.

How to Obtain Warranty Service: The following is added to this section:

To obtain warranty service from IBM in EU countries, see the telephone listing in Part3-Warranty Information.

You may contact IBM at the following address:

IBM Warranty & Service Quality Dept. PO Box 30 Spango Valley Greenock Scotland PA16 0AH

AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS, PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND

Limitation of Liability: The following replaces the terms of this section in its

entirety:

Except as otherwise provided by mandatory law:

1. IBM’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty or due to any other cause related to this Statement of Limited Warranty is limited to the compensation of only those damages and losses proved and actually arising as an immediate and direct consequence of the non-fulfillment of such obligations (if IBM is at fault) or of such cause, for a maximum amount equal to the charges you paid for the Machine. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

52 IBM xSeries 255 Type 8685: Installation Guide

Page 65

The above limitation shall not apply to damages for bodily injuries (including death) and damages to real property and tangible personal property for which IBM is legally liable.

2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS

LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES; OR

4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED SAVINGS.

FRANCE AND BELGIUM

Limitation of Liability: The following replaces the terms of this section in its

entirety:

Except as otherwise provided by mandatory law:

1. IBM’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty is limited to the compensation of only those damages and losses proved and actually arising as an immediate and direct consequence of the non-fulfillment of such obligations (if IBM is at fault), for a maximum amount equal to the charges you paid for the Machine that has caused the damages. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

The above limitation shall not apply to damages for bodily injuries (including death) and damages to real property and tangible personal property for which IBM is legally liable.

2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS

4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED SAVINGS.

THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:

AUSTRIA

What this Warranty Covers: The following replaces the first sentence of the first

paragraph of this section:

The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications.

The following paragraphs are added to this section:

The warranty period for Machines is 12 months from the date of delivery. The limitation period for consumers in action for breach of warranty is the statutory period as a minimum. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.

Appendix B. Warranty information 53

Page 66

The second paragraph does not apply.

What IBM Will Do to Correct Problems: The following is added to this section:

During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM’s expense.

Limitation of Liability: The following paragraph is added to this section:

The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty.

The following sentence is added to the end of item 2:

IBM’s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence.

EGYPT

Limitation of Liability: The following replaces item 2 in this section:

as to any other actual direct damages, IBM’s liability will be limited to the total amount you paid for the Machine that is the subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

Applicability of suppliers and resellers (unchanged).

FRANCE

Limitation of Liability: The following replaces the second sentence of the first

paragraph of this section:

In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).

GERMANY

What this Warranty Covers: The following replaces the first sentence of the first

paragraph of this section:

The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications.

The following paragraphs are added to this section:

The minimum warranty period for Machines is twelve months. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.

The second paragraph does not apply.

What IBM Will Do to Correct Problems: The following is added to this section:

54 IBM xSeries 255 Type 8685: Installation Guide

Page 67

During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM’s expense.

Limitation of Liability: The following paragraph is added to this section:

The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty.

The following sentence is added to the end of item 2:

IBM’s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence.

HUNGARY

Limitation of Liability: The following is added at the end of this section:

The limitation and exclusion specified herein shall not apply to liability for a breach of contract damaging life, physical well-being, or health that has been caused intentionally, by gross negligence, or by a criminal act.

The parties accept the limitations of liability as valid provisions and state that the Section 314.(2) of the Hungarian Civil Code applies as the acquisition price as well as other advantages arising out of the present Statement of Limited Warranty balance this limitation of liability.

IRELAND

What this Warranty Covers: The following is added to this section:

Except as expressly provided in these terms and conditions, all statutory conditions, including all warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded.

Limitation of Liability: The following replaces the terms of this section in its

entirety:

For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default occurring on the date of occurrence of the last such Default.

Circumstances may arise where, because of a Default, you are entitled to recover damages from IBM.

This section sets out the extent of IBM’s liability and your sole remedy.

1. IBM will accept unlimited liability for death or personal injury caused by the negligence of IBM.

2. Subject always to the Items for Which IBM is Not Liable below, IBM will accept unlimited liability for physical damage to your tangible property resulting from the negligence of IBM.

Appendix B. Warranty information 55

Page 68

3. Except as provided in items 1 and 2 above, IBM’s entire liability for actual damages for any one Default will not in any event exceed the greater of 1) EUR 125,000, or 2) 125% of the amount you paid for the Machine directly relating to the Default.

Items for Which IBM is Not Liable

Save with respect to any liability referred to in item 1 above, under no circumstances is IBM, its suppliers or resellers liable for any of the following, even if IBM or they were informed of the possibility of such losses:

1. loss of, or damage to, data;

2. special, indirect, or consequential loss; or

3. loss of profits, business, revenue, goodwill, or anticipated savings.

SLOVAKIA

Limitation of Liability: The following is added to the end of the last paragraph:

The limitations apply to the extent they are not prohibited under §§ 373-386 of the Slovak Commercial Code.

SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND

Limitation of Liability: The following is added to this section:

IBM’s entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM.

UNITED KINGDOM

Limitation of Liability: The following replaces the terms of this section in its

entirety:

Circumstances may arise where, because of a Default, you are entitled to recover damages from IBM.

This section sets out the extent of IBM’s liability and your sole remedy.

1. IBM will accept unlimited liability for: a. death or personal injury caused by the negligence of IBM; and b. any breach of its obligations implied by Section 12 of the Sale of Goods Act

1979 or Section 2 of the Supply of Goods and Services Act 1982, or any statutory modification or re-enactment of either such Section.

2. IBM will accept unlimited liability, subject always to the Items for Which IBM is Not Liable below, for physical damage to your tangible property resulting from the negligence of IBM.

3. IBM’s entire liability for actual damages for any one Default will not in any event, except as provided in items 1 and 2 above, exceed the greater of 1) Pounds

56 IBM xSeries 255 Type 8685: Installation Guide

Page 69

Sterling 75,000, or 2) 125% of the total purchase price payable or the charges for the Machine directly relating to the Default.

These limits also apply to IBM’s suppliers and resellers. They state the maximum for which IBM and such suppliers and resellers are collectively responsible.

Items for Which IBM is Not Liable

Save with respect to any liability referred to in item 1 above, under no circumstances is IBM or any of its suppliers or resellers liable for any of the following, even if IBM or they were informed of the possibility of such losses:

1. loss of, or damage to, data;

2. special, indirect, or consequential loss; or

3. loss of profits, business, revenue, goodwill, or anticipated savings.

Part3-Warranty Information

This Part 3 provides information regarding the warranty applicable to your Machine, including the warranty period and type of warranty service IBM provides.

Warranty Period

The warranty period may vary by country or region and is specified in the table below.

Note: “Region” means either Hong Kong or Macau Special Administrative Region

of China.

Machine - IBM Eserver xSeries 255

Country or Region of Purchase Warranty Period Type of Warranty Service*

Japan Parts - 3 year, labor - 1

year

Worldwide Parts - 3 year, labor - 3

year

* See “Types of Warranty Service” for the legend and explanations of warranty-service types.

A warranty period of 3 years on parts and 1 year on labor means that IBM provides warranty service without charge for:

1. parts and labor during the first year of the warranty period; and

2. parts only, on an exchange basis, in the second and third years of the warranty period. IBM will charge you for any labor provided in performance of the repair or replacement(s) in the second and third year of the warranty period.

Types of Warranty Service

If required, IBM provides repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below. Warranty service may be provided by your reseller if approved by IBM to perform warranty service. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be

Appendix B. Warranty information 57

Page 70

available in all worldwide locations, additional charges may apply outside IBM’s normal service area, contact your local IBM representative or your reseller for country and location specific information.

1. Customer Replaceable Unit (“CRU”) Service IBM will ship CRU parts to you for your replacement. If IBM instructs you to

return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM’s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement.

2. On-site Service IBM or your reseller will either repair or exchange the failing Machine at your

location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may

require sending the Machine to an IBM service center.

3. Courier or Depot Service* You will disconnect the failing Machine for collection arranged by IBM. IBM will

provide you with a shipping container for you to return your Machine to a designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the Machine to your location. You are responsible for its installation and verification.

4. Customer Carry-In or Mail-In Service You will deliver or mail as IBM specifies (prepaid unless IBM specifies

otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it to you at IBM’s expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the Machine.

* This type of service is called ThinkPad

EasyServ or EasyServ in some countries.

The IBM Machine Warranty World Wide Web site at http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide overview of IBM Limited Warranty for Machines, a Glossary of IBM definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to Product Support pages. The IBM Statement of Limited Warranty is also

available on this site in 29 languages.

To obtain warranty service contact IBM or your IBM reseller. In Canada or the United States, call 1-800-IBM-SERV (426-7378). In the EU countries, see the telephone numbers below.

EU Country Telephone List

Phone numbers are subject to change without notice.

Austria -- 43-1-24592-5901 Italy -- 39-02-482-9202 Belgium -- 02-718-4339 Luxembourg -- 352-360385-1 Denmark -- 4520-8200 Netherlands -- 020-514-5770 Finland -- 358-9-4591 Portugal -- 351-21-7915-147 France -- 0238-557-450 Spain -- 34-91-662-4916 Germany -- 07032-15-4920 Sweden -- 46-8-477-4420

58 IBM xSeries 255 Type 8685: Installation Guide

Page 71

Greece -- 30-210-688-1220 United Kingdom -- 01475-555-055 Ireland -- 353-1-815-4000

Appendix B. Warranty information 59

Page 72

60 IBM xSeries 255 Type 8685: Installation Guide

Page 73

Appendix C. Notices

This publication was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in

other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A.

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

Edition notice

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

Any references in this publication to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Page 74

Trademarks

The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both:

Active Memory PS/2

Active PCI ServeRAID Active PCI-X ServerGuide Alert on LAN

™

C2T Interconnect TechConnect Chipkill EtherJet

™

e-business logo Update Connector FlashCopy

ServerProven

Tivoli Tivoli Enterprise

Wake on LAN

™

IBM XA-32 Light Path Diagnostics XA-64 NetBAY X-Architecture Netfinity NetView OS/2 WARP

Predictive Failure Analysis

XceL4 XpandOnDemand xSeries

Lotus®, Lotus Notes®, and Domino™are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both.

Important notes

Intel, Celeron, LANDesk

, MMX™, NetBurst, Pentium®, Pentium II Xeon, Pentium III Xeon, and Xeon are trademarks of Intel Corporation in the United States, other countries, or both.

Microsoft

, Windows®, and Windows NT®are trademarks of Microsoft Corporation

in the United States, other countries, or both.

UNIX

is a registered trademark of The Open Group in the United States and other

countries.

™

Java

and all Java-based trademarks and logos are trademarks or registered

trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds. Other company, product, or service names may be the trademarks or service marks

of others.

Processor speeds indicate the internal clock speed of the microprocessor; other factors also affect application performance.

CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often less than the maximum possible.

When referring to processor storage, real and virtual storage, or channel volume, KB stands for approximately 1000 bytes, MB stands for approximately 1 000 000 bytes, and GB stands for approximately 1 000 000 000 bytes.

62 IBM xSeries 255 Type 8685: Installation Guide

Page 75

When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible capacity may vary depending on operating environments.

Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM.

Maximum memory may require replacement of the standard memory with an optional memory module.

IBM makes no representation or warranties regarding non-IBM products and services that are ServerProven, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties.

IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM.

Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

Electronic emission notices Federal Communications Commission (FCC) statement

Note: This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada Class A emission compliance statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d’Industrie Canada

Appendix C. Notices 63

Page 76

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Australia and New Zealand Class A statement

Attention: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take adequate measures.

United Kingdom telecommunications safety requirement

Notice to Customers

This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public telecommunication systems in the United Kingdom.

European Union EMC Directive conformance statement

This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards.

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN

55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.

Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Taiwanese Class A warning statement

64 IBM xSeries 255 Type 8685: Installation Guide

Page 77

Japanese Voluntary Control Council for Interference (VCCI) statement

Power cords

For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.

IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).

For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel blade, grounding-type attachment plug rated 15 amperes, 125 volts.

For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.

For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.

IBM power cords for a specific country or region are usually available only in that country or region.

IBM power cord part number Used in these countries and regions

13F9940 Argentina, Australia, China (PRC), New Zealand, Papua New

Guinea, Paraguay, Uruguay, Western Samoa

13F9979 Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,

Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep., Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland, France, French Guiana, Germany, Greece, Guinea, Hungary, Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon, Luxembourg, Malagasy, Mali, Martinique, Mauritania, Mauritius, Monaco, Morocco, Mozambique, Netherlands, New Caledonia, Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia, Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former

USSR, Vietnam, former Yugoslavia, Zaire, Zimbabwe 13F9997 Denmark 14F0015 Bangladesh, Burma, Pakistan, South Africa, Sri Lanka

Appendix C. Notices 65

Page 78

IBM power cord part number Used in these countries and regions

14F0033 Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong

S.A.R.), Cyprus, Dubai, Fiji, Ghana, India, Iraq, Ireland, Kenya, Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar, Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom,

Yemen, Zambia 14F0051 Liechtenstein, Switzerland 14F0069 Chile, Ethiopia, Italy, Libya, Somalia 14F0087 Israel 1838574 Thailand 6952301 Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman

Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El

Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan,

Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua,

Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan,

Trinidad (West Indies), United States of America, Venezuela

66 IBM xSeries 255 Type 8685: Installation Guide

Page 79

Index A

AC power LED 27 acoustical noise emissions 2 ACT (activity) LED 26 activity LEDs

CD-ROM drive 26 diskette drive 26 server 26

adapter

cabling 8, 11 considerations 5 hot-plug devices 6 installing 5, 6 RAID 8, 10, 11 SCSI 8, 10, 11 SCSI connectors 11 specifications 2

air baffle

removing 8

airflow guide

memory board 13 microprocessor 9

backplane, SCSI 11 baffle

air 8 microprocessor 19 VRM 19

beep codes 35

controls and indicators 25 cooling 2

DC power LED 27 DIMM.

See memory module

diskette

eject button 26

diskette drive

activity LED 26 specifications 2

documentation CD 1

eject button

CD 26

diskette 26 electrical input 2 electronic emission Class A notice 63 environment 2 error messages

POST 36 Ethernet activity LED 27 Ethernet link LED 27 external

cabling 23

connectors 23

cable

routing 23 SCSI 8, 11

cabling

adapters 8, 11 external 23 the server 23

eject button 26

CD-ROM drive

activity LED 26

specifications 2 Class A electronic emission notice 63 components

major 3 configuration

Configuration/Setup Utility 31

hardware, cabling for 23

SCSI and RAID programs 31

server 31

ServerGuide CD 31 Configuration/Setup Utility program 31 configuring your server 31

fan

power-supply bay 21 FAULT (system-error) LED 26 FCC Class A notice 63 features 2

hard disk drive activity LED 26 hard disk drive status LED 26 heat output 2 Hot Spare Memory feature 12 hot-plug adapter.

See adapter hot-swap and hot-plug devices

adapters 6

drives 15

power supplies 20 hot-swap drive

installing 15

specifications 2 hot-swap fan error LED 27 hot-swap power supply

installing 20

Page 80

INFO (information) LED 26 information LED 26 installation order

memory modules 13 microprocessors 17 VRMs 17

installing

hot-plug adapter 6 hot-swap drive 15 hot-swap power supply 20 microprocessors 18 VRMs 18

LEDs

AC power 27 activity 26 CD-ROM drive activity 26 DC power 27 diskette drive activity 26 Ethernet activity 27 Ethernet link 27 front view 25 hard disk drive activity 26 hard disk drive status 26 hot-swap fan error 27 information 26 power-on 25 rear view 27 system error 26 system power 25

lights.

See LEDs

major components 3 memory

installing 12 specifications 2

memory board

airflow guide 13

memory module

installing 12 order of installation 13 specifications 2 supported 12

memory-board assembly

removing 13

microprocessor

airflow guide 9 baffle 19 heat sink 19 installing 17 order of installation 17 socket cover 19 specifications 2 VRM 18

NOS.

See operating system

notes, important 62 notices

electronic emission 63 FCC, Class A 63 used in this book 2

operating system, installing 33 order of installation

memory modules 13 microprocessors 17 VRMs 17

PCI and PCI-X devices

considerations 5

PCI bus speeds 5 PCI-X expansion slots 2 POST error messages 36 power supply

installing 20 operating requirements 20 specifications 2

power-control button 25 power-control button shield 25, 28 power-on LED 25 problems, solving 35

RAID adapter

cabling 8, 11 installing 10

RAID configuration program 31 removing

air baffle 8 cable-management arm bracket 8 memory-board assembly 13 shuttle assembly 10

reset button 26

SCSI adapter

cabling 8, 11 installing 10

SCSI and RAID programs 31 SCSI connectors

adapter 11 system board 10

SCSISelect Utility program 31, 32 ServerGuide

CD 31, 33 error symptoms 37

68 IBM xSeries 255 Type 8685: Installation Guide

Page 81

shield

power-control button 25, 28 shutting down the server 29 shuttle assembly

removing 10

unlocking 10 size 2 solving problems 35 specifications 2 Standby mode 30 starting the server 25, 28 status LEDs 25, 27 stopping the server 29 system information LED 26 system power LED 25 system-error LED 26

temperature 2 trademarks 62 troubleshooting chart 38 turning off the server 29 turning on the server 28

United States electronic emission Class A notice 63 United States FCC Class A notice 63 unlocking

shuttle assembly 10

video controller 2 video specifications 2 voltage regulator module

installation order 17

installing 18 VRM

See voltage regulator module

Web site

product information 1 weight 2 working inside a server with the power on 5

Index 69

Page 82

70 IBM xSeries 255 Type 8685: Installation Guide

Page 83

Page 84



Part Number: 88P9204

Printed in U.S.A.

SC88-P920-40

(1P) P/N: 88P9204