IBM 86803RU, 86806RY, 86807RY, Netfinity 7000-M1 Hardware Maintenance Manual
IBM Netfinity Servers
IBM Netfinity 7000-M10 - Type 8680
Models 1RU, 2RU, 3RU, 4RU,
5RU, 6RY, 7RY, 8RY, 1SY, 2SY, 3SY, 11Y, 21Y
Hardware Maintenance Manual
August 1999
We Want Your Comments!
(Please see page 265)
S01K-4643-02
IBM Netfinity Servers
IBM Netfinity 7000-M10 - Type 8680
Models 1RU, 2RU, 3RU, 4RU,
5RU, 6RY, 7RY, 8RY, 1SY, 2SY, 3SY, 11Y, 21Y
Hardware Maintenance Manual
August 1999
We Want Your Comments!
(Please see page 265)
S01K-4643-02
IBM
Note
Before using this information and the product it
supports, be sure to read the general information
under “Notices” on page 269.
Third Edition (August 1999)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
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NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
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typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated
in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time.
This publication was developed for products and services
offered in the United States of America. IBM may not offer
the products, services, or features discussed in this
document in other countries, and the information is subject
to change without notice. Consult your local IBM
representative for information on the products, services,
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Requests for technical information about IBM products
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Copyright International Business Machines
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Note to U.S. Government users–Documentation related to
Restricted rights–Use, duplication, or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract
with IBM Corp.
ii Netfinity Server HMM
About This Manual
This manual contains diagnostic information, a
Symptom-to-FRU Index, service information, error codes,
error messages, and configuration information for the
Netfinity 7000-M10 - Type 8680.
Important
This manual is intended for trained servicers who are
familiar with IBM PC Server products.
Important Safety Information
Be sure to read all caution and danger statements in this
book before performing any of the instructions.
Leia todas as instruções de cuidado e perigo antes de
executar qualquer operação.
Prenez connaissance de toutes les consignes de type
Attention et
Danger avant de procéder aux opérations décrites par les
instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine
Anweisung ausführen.
iii
Accertarsi di leggere tutti gli avvisi di attenzione e di
pericolo prima di effettuare qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y
peligro ante
de llevar a cabo cualquier operación.
Online Support
Use the World Wide Web (WWW) or the IBM PC
Company BBS to download Diagnostic, BIOS Flash, and
Device Driver files.
File download address is:
http://www.us.pc.ibm.com/files.html
The IBM PC Company BBS can be reached at (919)
517-0001.
IBM Online Addresses:
The HMM manuals online address is:
http://www.us.pc.ibm.com/cdt/hmm.html
The IBM PC Company Support Page is:
http://www.us.ibm.com/support/index.html
The IBM PC Company Home Page is:
http://www.pc.ibm.com
iv Netfinity Server HMM
Contents
About This Manual ................ iii
Important Safety Information .......... iii
Online Support . . . . . . . . . . . . . . . . iv
Netfinity 7000-M10 - Type 8680 .......... 1
General Checkout . . . . . . . . . . . . . . . . . 6
Diagnostics . . . . . . . . . . . . . . . . . . . . 9
Features at a Glance ............... 20
Additional Service Information ........... 22
Locations . . . . . . . . . . . . . . . . . . . . . 86
Symptom-to-FRU Index . . . . . . . . . . . . . 182
Undetermined Problems . . . . . . . . . . . . . 205
Parts Listing (Netfinity 7000-M10 - Type 8680) . . 213
Related Service Information .......... 225
Safety Information . . . . . . . . . . . . . . . 226
Laser compliance statement ........... 231
Send Us Your Comments! ............ 265
Problem Determination Tips ........... 266
Phone Numbers, U.S. and Canada ........ 267
Notices . . . . . . . . . . . . . . . . . . . . . 269
Trademarks . . . . . . . . . . . . . . . . . . 269
Copyright IBM Corp. 1998 v
vi Netfinity Server HMM
Netfinity 7000-M10 - Type 8680
General Checkout . . . . . . . . . . . . . . . . . 6
Diagnostics . . . . . . . . . . . . . . . . . . . . 9
Diagnostic Programs . . . . . . . . . . . . 9
Power-On Self Test (POST) ......... 9
POST Beep Codes ............. 10
Error Messages . . . . . . . . . . . . . . 10
POST Error Messages .......... 10
System Monitoring Messages ...... 10
Diagnostic Error Messages ........ 10
Software-Generated Error Messages . . . 11
System Error Log .............. 11
Option Diskettes . . . . . . . . . . . . . . 11
Diagnostic Programs . . . . . . . . . . . . . . 12
Running Diagnostic Programs ........ 12
Viewing the Test Log ............ 14
Resolving Configuration Conflicts ........ 15
Changing the Software Configuration Setup . 15
Changing the Hardware Configuration Setup . 15
Identifying Problems through Status Indicators . . 16
Power Supply LEDs ............ 17
System Component Status Indicators .... 18
Processor Board LEDs ......... 18
Memory Board LED ........... 18
I/O Board LEDs ............. 18
Advanced Remote Management Controller
LEDs . . . . . . . . . . . . . . . . . 19
Features at a Glance ............... 20
Additional Service Information ........... 22
Configuration Overview . . . . . . . . . . . . 23
The Configuration/Setup Utility Program ..... 25
Using the Configuration/Setup Utility Main Menu . 26
System Summary . . . . . . . . . . . . . . 27
System Information . . . . . . . . . . . . . 27
Product Data . . . . . . . . . . . . . . 27
System Card Data ............ 27
Devices and I/O Ports ........... 27
Date and Time ............... 28
System Security . . . . . . . . . . . . . . 28
Using the Power-On Password Menu . . . 29
Using the Administrator Password Menu . 31
Start Options . . . . . . . . . . . . . . . . 32
Advanced Setup . . . . . . . . . . . . . . 32
ACPI Control . . . . . . . . . . . . . . 32
Cache Control . . . . . . . . . . . . . . 33
PCI Slot/Device Information ....... 33
Memory Settings . . . . . . . . . . . . 33
MPS Version Control .......... 34
Error Logs . . . . . . . . . . . . . . . . . 34
POST Error Log ............. 34
System Error Log ............ 34
Save Settings . . . . . . . . . . . . . . . 34
Copyright IBM Corp. 1998 1
Restore Settings . . . . . . . . . . . . . . 34
Load Default Settings ............ 34
Exit Setup . . . . . . . . . . . . . . . . . 34
Configuring Options . . . . . . . . . . . . . . 35
Resolving Configuration Conflicts ........ 36
Resolving Hardware Configuration Conflicts . 36
Resolving Software Configuration Conflicts . . 37
Using the SCSISelect Utility .......... 38
Starting the SCSISelect Utility ........ 38
SCSISelect Utility Choices ......... 38
Configure/View Host Adapter Settings . . 38
SCSI Disk Utilities ............ 39
Performing a Low-Level Disk Format . . . 40
When To Use the Low-Level Format Program 40
Starting the Low-Level Format Program . . 41
Verify Disk Media .............. 41
What the IBM Netfinity 7000 M10 Offers .... 42
Advanced System Management ........ 44
Required Device Drivers .......... 45
Device-Driver Installation Instructions .... 45
Starting Advanced System Management . . . 47
Using a Serial Connection to Manage Remote
Advanced System Management Controllers or
Adapters . . . . . . . . . . . . . . . . . 48
Configuration Information . . . . . . . . . . 49
Configuration Settings . . . . . . . . . . . 50
The System Identification Group ..... 50
The Dial-In Settings Group ........ 51
The System Management Subsystem Clock
Group . . . . . . . . . . . . . . . . . 52
POST Timeout . . . . . . . . . . . . . 52
Loader Timeout . . . . . . . . . . . . . 53
O/S Timeout . . . . . . . . . . . . . . 53
Power Off Delay ............. 54
Other Configuration Settings Functions . . 54
Modem Settings . . . . . . . . . . . . . . 54
The Port Configuration Group ...... 55
The Dialing Settings Group ....... 56
Initialization String Guidelines ...... 59
Changing Dialout Entry Settings ..... 59
Automatic Dialout Settings ......... 60
Dialout Entry Information Group ..... 61
Enabled Alerts Dialout Group ...... 62
Event Log . . . . . . . . . . . . . . . . . 64
Operational Parameters . . . . . . . . . . . 65
System Power Control ........... 66
Remote POST Console ........... 67
Updating System Management Subsystem
Microcode . . . . . . . . . . . . . . . . 68
Accessing the Advanced System Management
Adapter II without Netfinity Manager .... 69
Establishing a Direct Connection to the Netfinity
Advanced System Management PCI Adapte 70
Using a Terminal Program to Connect . . 70
2 Netfinity Server HMM
Using a TELNET Session to Connect . . . 71
Using a Web Browser to Connect .... 72
Netfinity Advanced System Management PCI
Adapter Menus . . . . . . . . . . . . . . 73
System Power Menu Selections ....... 74
Boot Menu Selections ............ 76
Using Remote Video Mode to Monitor and
Access POST . . . . . . . . . . . . . . . 77
Netfinity Advanced System Management Token
Ring Connection Option ........... 80
Installation Instructions . . . . . . . . . . . 80
System Reliability Considerations ........ 82
Specifications . . . . . . . . . . . . . . . . . 84
Locations . . . . . . . . . . . . . . . . . . . . . 86
AC Power Assembly Removal ......... 87
Advanced System Management PCI Adapter
Component Locations . . . . . . . . . . . . 88
Battery . . . . . . . . . . . . . . . . . . . . 89
Changing Jumper Positions .......... 93
Two-Pin Jumper Blocks ......... 94
Three-Pin Jumper Blocks ........ 95
Completing the Installation ........... 97
Installing the Top Cover ........... 97
Installing the Front Access Cover ...... 98
Installing the Front Bezel .......... 98
Reconfiguring the Server .......... 99
Connecting External Options ......... 100
Connecting External SCSI Devices .... 100
Cabling Requirements . . . . . . . . . 100
Setting SCSI IDs for External Devices . 100
Installing External Devices ....... 100
Input/Output Ports and Connectors .... 101
Serial Port . . . . . . . . . . . . . . 101
Parallel Port . . . . . . . . . . . . . . 103
Video Port . . . . . . . . . . . . . . 104
Keyboard and Auxiliary-Device Ports . . 105
UltraSCSI Ports . . . . . . . . . . . . 106
Universal Serial Bus Ports ....... 107
10/100 Ethernet Port ......... 107
Dual Serial Port ............ 108
RS 485 Bus Port ........... 108
Controls and Indicators ............ 109
Hot-Swap Fan Assembly ........... 112
Hot-Swap Power Supplies .......... 114
Hot-Swap Power Supply Installation ...... 115
Hot-Swap Power Supply Removal ...... 118
Information LED Panel ............ 120
Input/Output Connectors and Expansion Slots . 121
Installing and Removing the Server from a Rack 124
Preparing the Rack ............ 124
Installing the Server in the Rack ...... 130
Removing the Server from a Rack ..... 134
Disassembling the Drawer Hardware .... 135
Internal Drives Installation .......... 136
Netfinity 7000-M10 - Type 8680 3
Internal Drive Bays ............ 136
SCSI Drives . . . . . . . . . . . . . . . 137
SCSI IDs . . . . . . . . . . . . . . . 137
Termination . . . . . . . . . . . . . . 138
Preinstallation Steps . . . . . . . . . . . 138
Installing a Drive in a Hot-Swap Bay .... 138
Replacing a Drive in a Hot-Swap Bay . . . 139
I/O Board Component Locations ....... 142
I/O Board LEDs ............... 143
I/O Board Removal ............. 144
I/O Function Card Component Locations . . . 145
I/O Function Card Jumpers .......... 146
Memory Board Component Locations ..... 147
Memory-Module Kits Installation ....... 148
Microprocessor Kit Installation ........ 153
Power Backplane Connector Locations .... 157
Power Backplane Removal .......... 158
Power Control Card Removal ......... 159
Preparing to Install Options .......... 160
Removing the Top Cover ......... 161
Removing the Front Bezel ......... 163
Removing the Front Access Cover ..... 163
Processor Board Component Locations .... 165
Processor Board Jumpers .......... 166
Processor Board Assembly Removal ..... 167
Quarter-Turn Fastener . . . . . . . . . . . . 168
SCSI Backplane Component Locations .... 168
Shuttle Assembly Removal .......... 169
Working Inside a Server with Power On .... 171
I/O Board and I/O Function Card ..... 171
Netfinity Advanced Remote Management
Controller . . . . . . . . . . . . . . . . 172
Working with Adapters ............ 173
LEDs for PCI Slots ............ 174
Adapter Considerations . . . . . . . . . . 175
Configuring Adapters . . . . . . . . . . . 175
Installing a Hot-Plug PCI Adapter ..... 176
Installing a Non-Hot-Plug PCI Adapter . . . 180
Verifying Compatibility between Network
Adapters and Device Drivers ....... 181
Symptom-to-FRU Index . . . . . . . . . . . . . 182
Beep Symptoms . . . . . . . . . . . . . . . 182
No Beep Symptoms ............. 186
Diagnostic Error Codes ........... 187
Error Symptoms . . . . . . . . . . . . . . . 192
Power Control Card LED ........... 194
Power Supply LED Errors. .......... 194
POST Error Codes .............. 195
Processor Board LEDs ............ 202
SCSI LEDs . . . . . . . . . . . . . . . . . 203
SCSI Error Codes .............. 203
SMBUS Error (3-3-2) ............. 204
Undetermined Problems . . . . . . . . . . . . . 205
System Management Codes ......... 208
4 Netfinity Server HMM
Parts Listing (Netfinity 7000-M10 - Type 8680) . . 213
System . . . . . . . . . . . . . . . . . . . 214
Rack to Tower Conversion Options ...... 221
Keyboards (101/102 Key) .......... 222
Power Cords . . . . . . . . . . . . . . . . 223
Netfinity 7000-M10 - Type 8680 5
General Checkout
The server diagnostic programs are stored in nonvolatile
random-access memory (NVRAM) on the I/O board.
These programs are the primary method of testing the
major components of your server: the I/O board, Ethernet
controller, video controller, RAM, keyboard, mouse
(pointing device), diskette drive, serial port, and parallel
port. You can also use them to test some external
devices.
Also, if you cannot determine whether a problem is caused
by the hardware or by the software, you can run the
diagnostic programs to confirm that the hardware is
working properly.
When you run the diagnostic programs, a single problem
might cause several error messages. When this occurs,
work to correct the cause of the first error message. After
the cause of the first error message is corrected, the other
error messages might not occur the next time you run the
test.
A failed system might be part of a shared DASD cluster
(two or more systems sharing the same external storage
device(s)). Prior to running diagnostics, verify that the
failing system is not part of a shared DASD cluster.
A system might be part of a cluster if:
The customer identifies the system as part of a
cluster.
One or more external storage units are attached to
the system and at least one of the attached storage
units is additionally attached to another system or
unidentifiable source.
One or more systems are located near the failing
system.
If the failing system is suspect to be part of a shared
DASD cluster, all diagnostic tests can be run except
diagnostic tests which tests the storage unit (DASD
residing in the storage unit) or the storage adapter
attached to the storage unit.
6 Netfinity Server HMM
Notes
1. Fan(s) not running or running fast, see “Error
Symptoms” on page 192.
2. For systems that are part of a shared DASD
cluster, run one test at a time in looped mode.
Do not run all tests in looped mode, as this could
enable the DASD diagnostic tests.
3. If an error is displayed on the front panel, see
“System Management Codes” on page 208.
4. If multiple error codes are displayed, diagnose
the first error code displayed.
5. If the computer hangs with a POST error, go to
the “Symptom-to-FRU Index” on page 182.
6. If the computer hangs and no error is displayed,
go to “Undetermined Problems” on page 205.
7. Intermittent problems, check the system error log;
see, “Error Logs” on page 34.
8. Power Supply problems, see “Power Supply LED
Errors.” on page 194.
9. Safety information, see “Safety Information” on
page 226.
001
IS THE SYSTEM PART OF A CLUSTER?
Yes No
002
Go to Step 004.
003
Schedule maintenance with the customer. Shut down all
failing systems related to the cluster. Run storage test.
004
– Power-off the computer and all external devices.
– Check all cables and power cords.
– Set all display controls to the middle position.
– Power-on all external devices.
– Power-on the computer.
– Check the front panel system error LED; if blinking,
check the error message on the front panel and see
“System Management Codes” on page 208.
– Check the system error log. If an error was recorded by
the system, see “Symptom-to-FRU Index” on page 182.
– Start the Diagnostic Programs. See “Running
Diagnostic Programs” on page 12.
(Step 004 continues)
Netfinity 7000-M10 - Type 8680 7
004 (continued)
– Check for the following responses:
1. No beep.
2. Readable instructions or the Main Menu.
DID YOU RECEIVE THE CORRECT RESPONSES?
Yes No
005
Find the failure symptom in “Symptom-to-FRU Index”
on page 182.
006
– Run the Diagnostic Programs. If necessary, refer to
“Running Diagnostic Programs” on page 12.
If you receive an error, go to “Symptom-to-FRU
Index” on page 182.
If the diagnostics completed successfully and you
still suspect a problem, go to “Undetermined
Problems” on page 205.
(CONTINUED)
8 Netfinity Server HMM
Diagnostics
Server problems can be caused by hardware, software, or
a user error. An example of a user error is pressing the
wrong key on the keyboard.
The following tools are available to help identify and
resolve hardware-related problems:
Diagnostic programs
Power-on self-test (POST)
POST beep codes
Error messages
Troubleshooting charts
System error log
Option diskettes
Diagnostic Programs: The server diagnostic
programs are stored on electrically erasable programmable
read-only memory (EEPROM). These programs are the
primary method of testing the major components of your
server and some external devices.
Also, if you cannot determine whether a problem is caused
by the hardware or by the software, you can run the
diagnostic programs to confirm that the hardware is
working properly.
Note
When you run the diagnostic programs, a single
problem might cause several error messages. When
this occurs, work to correct the cause of the first error
message. After the cause of the first error message is
corrected, the other error messages might not occur
the next time you run the test.
Power-On Self Test (POST): When you turn on
the server, it performs a series of tests to check the
operation of server components and some of the options
installed in the server. This series of tests is called the
power-on self-test or POST.
POST does the following:
Checks the operation of some basic I/O function card,
processor board, and I/O board operations
Checks the memory
Compares the current server configuration with the
stored server configuration information
Configures PCI adapters
Starts the video operation
Verifies that drives (such as the diskette, CD-ROM,
and hard disk drives) are connected properly
Netfinity 7000-M10 - Type 8680
9
If you have a power-on password or administrator
password set, you must type the password and press
Enter before POST will continue.
If POST finishes without detecting any problems, a single
beep sounds and the first screen of your operating system
or application program appears.
If POST detects a problem, more than one beep sounds
and an error message appears on your screen.
Note
A single problem might cause several error messages.
When this occurs, work to correct the cause of the first
error message. After the cause of the first error
message is corrected, the other error messages
usually will not occur the next time you run the test.
POST Beep Codes: POST generates beep codes
to indicate successful completion or the detection of a
problem.
One beep indicates the successful completion of
POST.
More than one beep indicates that POST detected a
problem. For more information, see “Beep
Symptoms” on page 182.
Error Messages: Error messages indicate that a
problem exists; they are not intended to be used to identify
a failing part. Troubleshooting and servicing of complex
problems indicated by error messages should be
performed by trained service personnel.
Hardware error messages that occur can be text, numeric,
or both. Messages generated by your software generally
are text messages, but they also can be numeric.
POST Error Messages:
during startup when POST finds a problem with the
hardware or detects a change in the hardware
configuration. For a list of POST errors, see “POST Error
Codes” on page 195.
System Monitoring Messages:
messages occur as the Advanced Remote Management
Controller monitors critical system functions. For a list of
codes, see “System Management Codes” on page 208.
Diagnostic Error Messages:
messages occur when a test finds a problem with the
server hardware. These error messages are alphanumeric
and they are saved in the Test Log. For a list of
diagnostic error codes, see “Diagnostic Error Codes” on
page 187.
10 Netfinity Server HMM
POST error messages occur
System monitoring
Diagnostic error
Software-Generated Error Messages:
messages occur if a problem or conflict is found by an
application program, the operating system, or both.
Messages are generally text messages, but they also can
be numeric. For information about these error messages,
refer to the documentation that comes with your software.
These
System Error Log: The system error log contains
all error and warning messages issued during POST and
all system status messages from the Advanced Remote
Management Controller (system management adapter).
See “System Error Log” on page 34 for information about
how to view the system error log.
Option Diskettes: An optional device or adapter
can come with an Option Diskette. Option Diskettes
usually contain option-specific diagnostic test programs or
configuration files.
If your optional device or adapter comes with an Option
Diskette, follow the instructions that come with the option.
Different instructions apply depending on whether the
Option Diskette is startable or not.
Netfinity 7000-M10 - Type 8680
11
Diagnostic Programs
This section includes useful information about running the
diagnostic programs. These programs are designed to test
the IBM Netfinity 7000-M10. If you want to test a non-IBM
product, refer to the information that comes with that
product.
Notes
1. When you run the diagnostic programs, a single
problem might cause several error messages.
When this occurs, work to correct the cause of
the first error message. After the cause of the
first error message is corrected, the other error
messages usually will not occur the next time you
run the test.
2. You can also run the diagnostic programs
remotely with the Advanced Remote
Management Controller in conjunction with the
Advanced System Management service
capabilities of Netfinity Manager, a terminal
program, or a web browser. Refer to the
“Advanced Remote Management Reference”
section of this
information.
Server Library
Running Diagnostic Programs: While you are
running the diagnostic programs, pressing F1 displays help
information. Pressing F1 from within a help screen
provides a help index from which you can select different
categories. Pressing Esc closes the Help window and
returns to running the diagnostic programs.
for more
12 Netfinity Server HMM
Notes
1. To run the diagnostic programs, you must start
the server with the highest level password.
That is, if you enter the power-on password and
an administrator password is set, you cannot run
the programs. You can only view the error
messages in the Test Log.
You must enter the administrator password to run
the diagnostic programs.
2. If the server stops during testing and you cannot
continue, restart the server and try running the
diagnostic programs again. If the system hangs
while running memory tests, press the reset
button 3 times waiting five seconds between
each reset. This procedure tells BIOS to disable
memory performance enhancements for a more
accurate memory test. Press F2 to select
diagnostics. An 062 error will occur on the third
reset; exit Setup and the diagnostics will load.
Run the memory test again.
3. If the diagnostic tests do not find a problem but
the problem persists during normal operations, go
to “Undetermined Problems” on page 205.
4. You might have to install a wrap connector on
your active parallel or serial port to obtain
accurate test results for these ports. If you do
not have a wrap connector, contact your IBM
reseller or IBM marketing representative.
5. You might need a scratch diskette to obtain
accurate test results when testing the diskette
drive.
6. The keyboard and mouse (pointing device) tests
assume that a keyboard and mouse are attached
to the server.
To start the diagnostic programs:
1. Turn on the server and watch the screen.
If the server is turned on already, shut down your
operating system and restart the server.
2. When the message F2 for Diagnostics appears,
press F2.
If a power-on password or administrator password is
set, the server prompts you for it. Type in the
appropriate password; then, press Enter.
The Diagnostic Programs screen appears.
3. Select either Extended or Basic from the top of the
screen.
4. Select the test you want to run from the list that
appears; then, follow the instructions on the screen.
Netfinity 7000-M10 - Type 8680
13
When the tests have completed, you can view the
Test Log by selecting Utility from the top of the
screen.
Also, you can view server configuration information
(such as system configuration, memory contents,
interrupt request (IRQ) use, direct memory access
(DMA) use, device drivers, and so on) by selecting
Hardware Info from the top of the screen.
If the hardware checks out OK but the problem persists
during normal server operations, a software error might be
the cause. If you suspect a software problem, refer to the
information that comes with the software package.
Viewing the Test Log: If you are already running
the diagnostic programs, continue with step 3 in this
procedure.
To view the Test Log:
1. Turn on the server and watch the screen.
If the server is turned on already, shut down your
operating system and restart the server.
2. When the message F2 for Diagnostics appears,
press F2.
If a power-on password or administrator password is
set, the server prompts you for it. Type in the
appropriate password; then, press Enter.
The Diagnostic Programs screen appears.
3. Select Utility from the top of the screen.
4. Select View Test Log from the list that appears; then,
follow instructions on the screen.
Note
The diagnostic test log will not contain results
form previous diagnostic runs. The results can
be saved to a disk.
14 Netfinity Server HMM
Resolving Configuration Conflicts
The Configuration/Setup Utility program configures only the
server hardware. It does not consider the requirements of
the operating system or the application programs. For
these reasons, memory-address configuration conflicts
might occur.
Changing the Software Configuration
Setup: The best way to resolve memory-address
conflicts is to change the software configuration by
changing the addresses that the EMS device driver
defined. The SVGA video memory occupies 32 Kb
(1 Kb = approximately 1000 bits) of space in the hex
C0000 to C7FFF EMS memory area. EMS device drivers
must use addresses different from those assigned to video
read-only memory (ROM). You can use the
Configuration/Setup Utility program to view or change the
current setting for video ROM. For information about using
the Configuration/Setup Utility program, see “Using the
Configuration/Setup Utility Main Menu” on page 26.
Changing the Hardware Configuration
Setup: An alternative way to resolve memory-address
conflicts is to change the address of the conflicting
hardware option.
Netfinity 7000-M10 - Type 8680
15
Identifying Problems through Status
Indicators
Your server has status indicators to help you identify
problems with some server components. Status indicators
are located on the following components:
Hard disk drive trays
For more information, see “Controls and Indicators”
on page 109.
Power supplies
For more information, see “Power Supply LEDs” on
page 17.
I/O board
For more information, see “Installing a Hot-Plug PCI
Adapter” on page 176.
Front panel
For more information, see “Information LED Panel” on
page 120.
Rear panel
For more information, see “Input/Output Connectors
and Expansion Slots” on page 121.
16 Netfinity Server HMM
Power Supply LEDs: The AC and DC Power LEDs
on the power supplies provide status information about the
power supplies. See “Hot-Swap Power Supplies” on
page 114 for the location of the LEDs.
The following table describes the AC and DC Power LEDs.
AC
Power
LED
On On The power supply is on and operating
On Off There is a DC power problem.
Off Off There is an AC power problem.
DC
Power
LED
Description and Action
correctly.
Possible causes:
1. The Power Control button on the
front of the server is in the Off
position (the DC Power LEDs on all
the power supplies are off).
Action:
Press the Power Control
button to start the server.
2. The Power switch on the power
supply is in the Off position.
Action:
Turn the Power switch to
the On position.
3. The power supply has failed (the
DC Power LED on at least one of
the power supplies is on).
Action:
If the problem persists, go to
“Undetermined Problems” on page 205.
Possible causes:
1. There is no AC power to the power
2. The power supply has failed.
If the problem persists, go to
“Undetermined Problems” on page 205.
Replace the power supply.
supply.
Action:
Verify that:
The power cord is properly
connected to the server.
The power outlet functions
properly.
Action:
Replace the power supply.
Netfinity 7000-M10 - Type 8680 17
System Component Status Indicators:
Status indicators on the I/O board, processor board,
memory board, and the Advanced Remote Management
Controller can help identify problems. The indicators are lit
during POST to ensure the indicators operate. After POST
completes, the indicators show the status of the
component.
For the location of the status indicators, see:
“Processor Board Component Locations” on
page 165.
“Memory Board Component Locations” on page 147.
“I/O Board Component Locations” on page 142.
“I/O Board LEDs” on page 143.
“Advanced System Management PCI Adapter
Component Locations” on page 88.
Processor Board LEDs
Indicator Description
Microprocessor Bus
Activity LED
Microprocessor VRM
Status LED
Microprocessor
Termination LED
ERR 0 and
ERR 1 LEDs
If activity on the microprocessor bus is
present, the indicator for the slot is lit.
If a VRM or processor fails or is missing,
the LED will light.
If proper termination of the microprocessor
slot 4 is present, the indicator is lit.
If either LED is on, see “Symptom-to-FRU
Index” on page 182 for an explanation.
Memory Board LED
Indicator Description
Memory Module
Status LED
If a memory module is present and has
failed, the indicator for the slot is lit.
I/O Board LEDs
Indicator Description
Power On LED If power to a PCI slot is present, the
Attention LED Your operating system defines the meaning
indicator for the slot is lit.
of this indicator. Refer to your operating
system documentation for more information.
For additional I/O Board LEDs, see “I/O Board LEDs” on
page 143.
18 Netfinity Server HMM
Advanced Remote Management Controller LEDs
Indicator Description
Power On LED If power to the Advanced Remote
Processor Error LED If the processor on the Advanced Remote
Ethernet Activity LED If the Ethernet controller on the Advanced
Ethernet Link LED If an active link to the Ethernet controller on
Management Controller is present, the
indicator is lit.
Management Controller has failed, the
indicator is lit.
Remote Management Controller is
transmitting data or receiving data, the
indicator is lit.
the Advanced Remote Management
Controller is present, the indicator is lit.
Netfinity 7000-M10 - Type 8680 19
Features at a Glance
The following list summarizes the features of the Netfinity
7000-M10 - Type 8680.
Microprocessor
Intel Pentium II Xeon microprocessor with
MMX technology
16 KB of level-1 cache
512 KB of level-2 cache (min.)
Expandable to four microprocessors
Memory
128 MB (min.) of system memory, expandable to
8 GB
50 ns, buffered, extended data output (EDO), error
correcting code (ECC)
Maximum of 32 dual inline memory-module (DIMM)
sockets on two memory boards
Diskette Drive
Standard: One 3.5-inch, 1.44 MB
Hard Disk Drives
Up to four hot-swap hard disk drives supported
CD-ROM Drive
Standard: Enhanced IDE
Redundant Cooling
Four hot-swap fans
Information Panel
Two 16-character lines of status information
Expansion Slots
Five 64-bit hot-plug PCI slots
Seven 32-bit hot-plug PCI slots
Expansion Bays
Four slim-high (1-inch) or two half-high (1.6-inch)
hot-swap drive bays
One 5.25-inch removable-media bay (CD-ROM drive
preinstalled)
Upgradable Microcode
BIOS, diagnostics, and system-management
processor upgrades (when available) can update
EEPROM
20 Netfinity Server HMM
Security Features
Power-on and administrator passwords
Mountable in an optional secure rack enclosure
Selectable drive-startup
Keyboard password
Netfinity Advanced Remote Management Controller
security:
– User log-in password
– Read-only or read/write access
– Dial back
Integrated Functions
LED usability support
Two serial ports
Two universal serial bus (USB) ports
One parallel port
Mouse and keyboard ports
Netfinity Advanced Remote Management Controller
Two UltraSCSI connectors
Video controller port compatible with:
– Super video graphics array (SVGA)
– Video graphics adapter (VGA)
– 1 MB video memory
Power Supply
400 W (115–230 V ac)
Automatic voltage-range selection
Built-in overload and surge protection
Automatic restart after a loss of power
Redundant power available with optional power
supply
Predictive Failure Analysis (PFA) Alerts
Fans
Power Supplies
Memory
Hard disk drives
Microprocessors
Netfinity 7000-M10 - Type 8680
21
Additional Service Information
The following additional service information supports the
Netfinity 7000-M10 - Type 8680.
“Configuration Overview” on page 23.
“The Configuration/Setup Utility Program” on
page 25.
“Using the Configuration/Setup Utility Main Menu” on
page 26.
“Configuring Options” on page 35.
“Resolving Configuration Conflicts” on page 36.
“Using the SCSISelect Utility” on page 38.
“Advanced System Management” on page 44.
“Netfinity Advanced System Management Token Ring
Connection Option” on page 80.
“System Reliability Considerations” on page 82.
“Specifications” on page 84.
22 Netfinity Server HMM
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