IBM 865951Y, 86595RY, 86594RY, 865951Y 5000 51Y Hardware Maintenance Manual
IBM Netfinity Servers
IBM Netfinity 5000 - Type 8659
Models 12Y, 1SY, 22Y, 2SY, 31Y, 3RY, 41Y, 4RY,
51Y, 5RY, 61Y, 6RY, 71Y, 7RY, 81Y, 8RY
Hardware Maintenance Manual
January 2000
We Want Your Comments!
(Please see page 206)
S10L-9837-04
IBM Netfinity Servers
IBM Netfinity 5000 - Type 8659
Models 12Y, 1SY, 22Y, 2SY, 31Y, 3RY, 41Y, 4RY,
51Y, 5RY, 61Y, 6RY, 71Y, 7RY, 81Y, 8RY
Hardware Maintenance Manual
January 2000
We Want Your Comments!
(Please see page 206)
S10L-9837-04
IBM
Note
Before using this information and the product it
supports, be sure to read the general information
under “Notices” in the manual.
Fifth Edition (January 2000)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated
in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time.
This publication was developed for products and services
offered in the United States of America. IBM may not offer
the products, services, or features discussed in this
document in other countries, and the information is subject
to change without notice. Consult your local IBM
representative for information on the products, services,
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Requests for technical information about IBM products
should be made to your IBM reseller or IBM marketing
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Copyright International Business Machines
Corporation 1997, 2000. All rights reserved.
Note to U.S. Government users–Documentation related to
Restricted rights–Use, duplication, or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract
with IBM Corp.
ii Netfinity Server HMM
About this manual
This manual contains diagnostic information,
Symptom-to-FRU Indexes, service information, error
codes, error messages, and configuration information for
the Netfinity 5000 - Type 8659.
Important
This manual is intended for trained servicers who are
familiar with IBM PC Server products.
Important safety information
Be sure to read all caution and danger statements in this
book before performing any of the instructions.
Leia todas as instruções de cuidado e perigo antes de
executar qualquer operação.
Prenez connaissance de toutes les consignes de type
Attention et
Danger avant de procéder aux opérations décrites par les
instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine
Anweisung ausführen.
iii
Accertarsi di leggere tutti gli avvisi di attenzione e di
pericolo prima di effettuare qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y
peligro ante
de llevar a cabo cualquier operación.
Online support
Use the World Wide Web (WWW) or the IBM BBS to
download Diagnostic, BIOS Flash, and Device Driver files.
File download address is:
http://www.ibm.com/pc/files.html
The IBM BBS can be reached at (919) 517-0001.
IBM online addresses:
The IBM Support Page is:
http://www.ibm.com/support/
The IBM Home Page is:
http://www.ibm.com/pc/
iv Netfinity Server HMM
Contents
About this manual ................. iii
Important safety information .......... iii
Online support . . . . . . . . . . . . . . . . . iv
Netfinity 5000 - Type 8659 ............ 1
General Checkout . . . . . . . . . . . . . . . . . 5
Diagnostic tools . . . . . . . . . . . . . . . . . . 8
Features . . . . . . . . . . . . . . . . . . . . . 14
Additional service information ........... 16
Locations . . . . . . . . . . . . . . . . . . . . . 55
Symptom-to-FRU index . . . . . . . . . . . . . 152
Undetermined problems . . . . . . . . . . . . . 165
Parts listing (Type 8659) ............ 167
Related service information .......... 175
Safety information . . . . . . . . . . . . . . . . 176
Send us your comments! ............ 206
Problem determination tips ........... 207
Phone numbers, U.S. and Canada ........ 208
Trademarks . . . . . . . . . . . . . . . . . . 210
Copyright IBM Corp. 2000 v
vi Netfinity Server HMM
Netfinity 5000 - Type 8659
General Checkout . . . . . . . . . . . . . . . . . 5
Diagnostic tools . . . . . . . . . . . . . . . . . . 8
Diagnostic tools overview ........... 8
Diagnostic LEDs . . . . . . . . . . . . . . 8
Diagnostic test programs .......... 8
Power-on self-test (POST) ......... 9
POST beep codes ............. 10
Error messages . . . . . . . . . . . . . . 10
POST error messages and beep codes . . 10
Diagnostic error messages ........ 10
Software-generated error messages . . . 10
Option diskettes . . . . . . . . . . . . . . 10
Diagnostic test programs ............ 10
Navigating through the diagnostic tests . . . 11
Running Diagnostic test programs ...... 12
Viewing the test log ............. 13
Features . . . . . . . . . . . . . . . . . . . . . 14
Additional service information ........... 16
Checking the system for damage ........ 17
After dropping it .............. 17
After spilling liquid on it ........... 17
Configuration overview . . . . . . . . . . . . . 18
Configuration/Setup utility . . . . . . . . . . . 20
Configuration/Setup utility usage ........ 22
System summary . . . . . . . . . . . . . . 22
System information . . . . . . . . . . . . . 23
Product data . . . . . . . . . . . . . . 23
System card data ............ 23
PCI routing . . . . . . . . . . . . . . . . . 23
Devices and I/O ports ............ 23
Date and time ............... 24
System security . . . . . . . . . . . . . . 24
Using the power-on password menu . . . 26
Using the administrator password menu . 27
Defining a system owner's name ..... 28
Start options . . . . . . . . . . . . . . . . 29
Advanced setup . . . . . . . . . . . . . . 29
Core chipset control ........... 29
PCI bus control ............. 30
Cache control . . . . . . . . . . . . . . 30
Memory settings . . . . . . . . . . . . . 30
Advanced ISA settings .......... 30
Service Processor IRQ settings ..... 30
Plug and Play ............... 31
Error log . . . . . . . . . . . . . . . . . . 31
Configuring PCI features and options .... 31
Configuring the Ethernet controller ....... 32
Ethernet controller messages .......... 34
Novell NetWare or IntraNetWare Server ODI
driver messages . . . . . . . . . . . . . 34
NDIS 2.01 (OS/2) driver messages ..... 36
Copyright IBM Corp. 2000 1
NDIS 4.0 (Windows NT) driver messages . . 38
UNIX messages . . . . . . . . . . . . . . 38
Failover for redundant Ethernet ......... 41
Configuring Failover on OS/2 ........ 41
Configuring Failover on Windows NT .... 42
Configuring Failover on IntraNetWare .... 42
Identifying problems using status LEDs ..... 44
Power supply LEDs ............. 44
LED diagnostics . . . . . . . . . . . . . . 45
Recovering BIOS . . . . . . . . . . . . . . . 48
Resolving configuration conflicts ........ 49
Resolving memory-address conflicts ..... 49
Changing the software configuration setup . . 49
Changing the hardware configuration setup . 49
Resolving resource conflicts .......... 50
Resolving hardware configuration conflicts . . 50
Resolving software configuration conflicts . . 51
Using the SCSISelect utility program ...... 52
Starting the SCSISelect utility program .... 52
SCSISelect utility program choices ...... 52
Configure/View host adapter settings . . . 52
SCSI disk utilities ............ 53
Performing a low-level disk format .... 54
When to use the format disk program . . . 54
Starting the low-level format ....... 54
Verifying the disk media ......... 54
Locations . . . . . . . . . . . . . . . . . . . . . 55
Adapters . . . . . . . . . . . . . . . . . . . 56
Adapter considerations . . . . . . . . . . . 56
Installing or removing adapters ....... 57
Battery . . . . . . . . . . . . . . . . . . . . 61
Bays . . . . . . . . . . . . . . . . . . . . . 64
Types of cables .............. 65
SCSI devices . . . . . . . . . . . . . . . . 66
SCSI IDs . . . . . . . . . . . . . . . . 66
Termination requirements . . . . . . . . 67
Preinstallation steps (all bays) ........ 67
Installing or removing drives in bays A and B
(removable media) . . . . . . . . . . . . 69
Installing or removing a drive in bay C (diskette
drive) . . . . . . . . . . . . . . . . . . . 70
Installing or removing drives in bays 1 through 5
(hard disk drives) ............. 72
Changing jumper positions ........... 75
Two-pin jumper blocks ........... 75
Completing the installation ........... 77
Completing the tower model installation ..... 77
Completing the rack model installation .... 80
Controls . . . . . . . . . . . . . . . . . . . . 82
Front panel indicators ............ 85
DASD fan assembly removal .......... 90
Ethernet connector . . . . . . . . . . . . . . . 91
Expansion bays . . . . . . . . . . . . . . . . 92
External options . . . . . . . . . . . . . . . . 94
2 Netfinity Server HMM
Adding External SCSI devices ........ 94
Attaching external options .......... 95
Hot-swap backplane assembly removal ..... 96
Input/Output connectors . . . . . . . . . . . . 97
Installing a server in a rack enclosure ...... 99
Before you begin ............. 100
Installing the rack model in a rack enclosure 102
Preparing the server .......... 102
Preparing the rack enclosure ...... 104
Installing the server in the rack enclosure 108
Removing the rack model from a rack
enclosure . . . . . . . . . . . . . . . . 111
Internal drives installation or removing .... 113
Keyboard and mouse connectors ....... 114
Management port C ............. 115
Memory modules . . . . . . . . . . . . . . 116
Installing or removing memory modules . . 116
Microprocessors . . . . . . . . . . . . . . . 118
Installing microprocessor upgrades .... 118
Installing or replacing a microprocessor . . 119
Option installation . . . . . . . . . . . . . . 125
Preparing a tower model ......... 126
Preparing a rack model .......... 128
Parallel port connector ............ 131
Power supplies . . . . . . . . . . . . . . . 132
Power supply removal ............ 133
Rear fan assembly removal ......... 134
SCSI connectors . . . . . . . . . . . . . . . 135
Internal SCSI connector .......... 135
External SCSI connector ......... 135
SCSI jumpers . . . . . . . . . . . . . . . . 137
DASD backplane jumper block location . 138
Security . . . . . . . . . . . . . . . . . . . 139
Installing a U-bolt and security cable .... 139
Serial port connectors ............ 141
System board illustration ........... 142
System board LEDs ........... 142
System board connectors ......... 143
System board removal/replacement ...... 145
System board switches ............ 147
Bypassing an unknown power-on password 148
Universal serial bus ports .......... 149
Updating the server configuration ....... 150
Video port connector ............. 151
Symptom-to-FRU index . . . . . . . . . . . . . 152
Beep symptoms . . . . . . . . . . . . . . . 152
No beep symptoms ............. 155
Diagnostic error codes ............ 156
Error symptoms . . . . . . . . . . . . . . . 159
POST error codes .............. 160
SCSI error codes .............. 165
Undetermined problems . . . . . . . . . . . . . 165
Parts listing (Type 8659) ............ 167
System . . . . . . . . . . . . . . . . . . . 168
Netfinity 5000 - Type 8659 3
Keyboards . . . . . . . . . . . . . . . . . 172
Power cords . . . . . . . . . . . . . . . . . 174
4 Netfinity Server HMM
General Checkout
The server diagnostic programs are stored in nonvolatile
random-access memory (NVRAM) on the system board.
These programs are the primary method of testing the
major components of the server: the system board,
Ethernet controller, video controller, RAM, keyboard,
mouse (pointing device), diskette drive, serial port, and
parallel port. You can also use them to test some external
devices.
Also, if you cannot determine whether a problem is caused
by the hardware or by the software, you can run the
diagnostic programs to confirm that the hardware is
working properly.
When you run the diagnostic programs, a single problem
might cause several error messages. When this occurs,
work to correct the cause of the first error message. After
the cause of the first error message is corrected, the other
error messages might not occur the next time you run the
test.
A failed system might be part of a shared DASD cluster
(two or more systems sharing the same external storage
device(s)). Prior to running diagnostics, verify that the
failing system is not part of a shared DASD cluster.
A system might be part of a cluster if:
The customer identifies the system as part of a
cluster.
One or more external storage units are attached to
the system and at least one of the attached storage
units is additionally attached to another system or
unidentifiable source.
One or more systems are located near the failing
system.
If the failing system is suspected to be part of a shared
DASD cluster, all diagnostic tests can be run except
diagnostic tests which test the storage unit (DASD residing
in the storage unit) or the storage adapter attached to the
storage unit.
Netfinity 5000 - Type 8659
5
Notes
1. For systems that are part of a shared DASD
cluster, run one test at a time in looped mode.
Do not run all tests in looped mode, as this could
enable the DASD diagnostic tests.
2. If multiple error codes are displayed, diagnose
the first error code displayed.
3. If the computer hangs with a POST error, go to
the “Symptom-to-FRU index” on page 152.
4. If the computer hangs and no error is displayed,
go to “Undetermined problems” on page 165.
5. Power Supply problems, see “No beep
symptoms” on page 155.
6. Safety information, see “Safety information” on
page 176.
7. For intermittent problems, check the error log;
see, “Error log” on page 31.
001
IS THE SYSTEM PART OF A CLUSTER?
Yes No
002
Go to Step 004.
(CONTINUED)
003
Schedule maintenance with the customer. Shut down all
systems related to the cluster. Run storage test.
004
– Power-off the computer and all external devices.
– Check all cables and power cords.
– Set all display controls to the middle position.
– Power-on all external devices.
– Power-on the computer.
– Check the error log, see “Error log” on page 31. If an
error was recorded by the system, see
“Symptom-to-FRU index” on page 152.
– Start the Diagnostic Programs. See “Running
Diagnostic test programs” on page 12.
– Check for the following responses:
1. No beep.
2. Readable instructions or the Main Menu.
DID YOU RECEIVE THE CORRECT RESPONSES?
Yes No
005
Find the failure symptom in “Symptom-to-FRU index”
on page 152.
6 Netfinity Server HMM
006
– Run the Diagnostic Programs. If necessary, refer to
“Running Diagnostic test programs” on page 12.
If you receive an error, go to “Symptom-to-FRU index”
on page 152.
If the diagnostics completed successfully and you still
suspect a problem, see “Undetermined problems” on
page 165.
Netfinity 5000 - Type 8659 7
Diagnostic tools
Server problems can be caused by the hardware, the
software, or a user error. An example of a user error is
pressing the wrong key on the keyboard.
You can check the hardware by using the diagnostic test
programs and the information in this section.
Note
When you run the diagnostic test programs, a single
problem can cause several error messages to occur.
When this happens, work to correct the cause of the
first error message. After the cause is corrected, the
other error messages probably will not occur the next
time you run the tests.
If the hardware is OK and you have not made an error,
you might have a software problem. If you suspect that
you have a software problem, refer to the information that
comes with that software package.
Diagnostic tools overview
The following tools are available to help identify and
resolve hardware-related problems:
LEDs on the system board and power supplies
Diagnostic test programs
Power-on self-test (POST)
POST beep codes
Error messages
Troubleshooting charts
Option diskettes
Diagnostic LEDs: When a system error occurs, the
relevant LEDs on the system board are lighted to identify
where the errors are (see “System board LEDs” on
page 142). When you see the System Error LED
illuminated on the operator LED (status) panel on the front
of the server, check the LEDs on the power supplies and
at any Ethernet adapters, then open the cover and see
which LEDs are illuminated on the system board.
Diagnostic test programs: The server
diagnostics test programs are stored in nonvolatile
random-access memory (NVRAM) on the system board.
These programs are the primary method of testing the
system board, memory, and other standard features of the
Netfinity 5000. You can also use them to test some
external devices.
Also, if you cannot determine whether a problem is caused
by the hardware or by the software, you can run the test
programs to confirm that the hardware is working properly.
8 Netfinity Server HMM
The server diagnostic test programs can identify most
problems associated with major components of the server:
the system board, Ethernet controller, video controller,
RAM, diskette drive, serial port, parallel port, keyboard,
and mouse.
You can start the diagnostic test programs from the
Startup panel, when the message Press F2 for
Diagnostics appears. Test options let you batch groups of
tests, specify test parameters (for example, which memory
DIMM you want to test), and specify the number of passes
that you want to run (1 through 9999).
You can also view the server configuration information
from the Diagnostic Utility menu. For example, you can
view the interrupt request (IRQ) and direct memory access
(DMA) assignments, memory usage, device drivers, and so
on.
Power-on self-test (POST): When you turn on
the server, it performs a series of tests to check the
operation of server components and some options. This
series of tests is called the power-on self-test, or POST.
POST does the following:
Checks the operation of some basic system board
operations
Checks the memory
Compares the current server configuration with the
stored server configuration information
Configures PCI adapters
Starts the video operation
Verifies that drives (such as the diskette, CD-ROM,
and hard disk drives) are connected properly
If you have a power-on password or administrator
password set, you must type the password and press
Enter before POST will continue.
While the memory is being tested, the amount of available
memory appears on the screen. These numbers advance
as the system progresses through POST and the final
number that appears on the screen represents the amount
of memory available. If POST finishes without detecting
any problems, a single beep sounds, the POST OK on the
front LED panel comes on, and the first screen of the
operating system or application program appears.
If POST detects a problem, an error message appears on
the screen. A single problem can cause several error
messages to appear. When this occurs, work to correct
the cause of the first error message. After the cause is
corrected, the other error messages probably will not
appear the next time you turn on the system.
Netfinity 5000 - Type 8659
9
POST beep codes: POST generates beep codes to
indicate successful completion or the detection of an error.
One beep indicates successful completion of POST.
More than one beep indicates that POST detected an
error, see “Beep symptoms” on page 152
Error messages: Error messages indicate that a
problem exists; they are not intended to be used to identify
a failing part.
Hardware error messages that occur can be text, numeric,
or both. Messages generated by the software generally
are text messages, but they also can be numeric.
POST error messages and beep codes:
error messages and beep codes occur during startup when
POST finds a problem with the hardware or detects a
change in the hardware configuration, see
“Symptom-to-FRU index” on page 152.
Diagnostic error messages:
messages occur when a test finds a problem with the
server hardware. These error messages are alphanumeric
and they are saved in the Test Log.
Diagnostic error
Software-generated error messages:
messages occur if a problem or conflict is found by an
application program, the operating system, or both.
Messages are generally text messages, but they also can
be numeric. For information about these error messages,
refer to the documentation that comes with the software.
POST
These
Option diskettes: An optional device or adapter
might come with an Option Diskette. Option Diskettes
usually contain option-specific diagnostic test programs or
configuration files.
If the optional device or adapter comes with an Option
Diskette, follow the instructions that come with the option.
Different instructions apply depending on whether the
Option Diskette is startable or not.
Diagnostic test programs
This section includes useful information about navigating
through the diagnostic test programs, as well as
procedures for starting and stopping them. These
programs are designed to test the IBM Netfinity 5000. If
you want to test a non-IBM product, refer to the
information that comes with that product.
You can start the diagnostic test programs from the
Startup panel, when the message Press F2 for
Diagnostics appears.
10 Netfinity Server HMM
Note
When you run the diagnostic test programs, a single
problem can cause several error messages to occur.
When this happens, work to correct the cause of the
first error message. After the cause is corrected, the
other error messages probably will not occur the next
time you run the tests.
Navigating through the diagnostic tests:
Error messages in the Test Log are stored by diagnostic
test session. A diagnostic test session is defined as
running one, all, or a selection of tests, one or more times.
You can use the following keys to maneuver within the test
program:
Enter Selects an item.
Down Arrow (↓) Moves the cursor down.
Up Arrow (↑) Moves the cursor up.
Left Arrow (←) Toggles test selection between
Yes and No.
Right Arrow (→) Toggles test selection between
Yes and No.
Page Down (PgDn) Moves to the next diagnostic
test session in the log (if any).
Page Up (PgUp) Moves to the previous
diagnostic test session in the
log (if any).
F1 Displays the appropriate Help
information. Use the Up Arrow
(↑) or Down Arrow (↓) key to
scroll through the information.
Pressing F1 from within a Help
screen provides a help index
from which you can select
different categories. Pressing
Esc exits Help and returns to
where you left off.
Esc Returns to the previous menu.
Netfinity 5000 - Type 8659
11
Running Diagnostic test programs: When
you start the diagnostic test programs from the Diagnostic
Utility menu, you can select the tests, the way the tests
run, and the number of times the tests run.
Notes
1. To run the diagnostic test programs, you must
start the server with the highest level password.
That is, if you enter the power-on password, and
an administrator password is set, you cannot run
the test programs. You can only view the error
messages in the test log.
If an administrator password is set, you must
enter the administrator password to run the
diagnostic test programs.
2. If the server stops during testing and you cannot
continue, restart the server and try running the
tests again. If the problem persists, see “Error
symptoms” on page 159 and look for the
problem symptom.
3. If the diagnostic tests do not find a problem, see
“Error symptoms” on page 159 and look for the
problem symptom.
4. You might need a scratch diskette to obtain
accurate test results when testing the diskette
drive.
5. The keyboard and mouse tests assume that a
keyboard and mouse are attached to the server.
To start the diagnostic tests:
1. Turn on the server and watch the screen.
If the system is turned on already, shut down the
operating system and restart the server.
2. When the message Press F2 for Diagnostics
appears, press F2.
If a power-on password or administrator password is
set, the system prompts you for it. Type in the
appropriate password; then, press Enter.
3. The Diagnostic Programs screen appears.
4. Select Extended or Basic from the top of the screen.
5. Select the test you want to run from the list that
appears; then, follow the instructions that appear on
the screen. The actions available include specifying
the options for the tests to be run, such as the
number of times to run the test, whether to stop on
error, or whether to use a predefined overlay that
describes the tests to be run.
When the tests have completed, you can view the
Test Log by selecting Utility from the top of the
screen.
12 Netfinity Server HMM
Also, you can view server configuration information
(such as system configuration, memory contents,
interrupt request (IRQ) use, direct memory access
(DMA) use, device drivers, and so on) by selecting
Hardware Info from the top of the screen.
If the hardware checks out OK but the problem persists
during normal server operations, a software error might be
the cause. If you suspect a software problem, refer to the
information that comes with the software package.
Viewing the test log: If you are already running
the diagnostic programs, continue with step 4 in this
procedure.
To view the Test Log:
1. Turn on the server and watch the screen.
If the system is turned on already, shut down the
operating system and restart the server.
2. When the message Press F2 for Diagnostics
appears, press F2.
If a power-on password or administrator password is
set, the system prompts you for it. Type in the
appropriate password; then, press Enter.
3. The Diagnostic Programs screen appears. After you
run diagnostic tests or abort the diagnostic tests, the
utility option appears at the top of the screen.
4. Select Utility from the top of the screen.
5. Select View Test Log from the list that appears; then,
follow instructions on the screen.
6. Press Esc to return to the Diagnostic Programs
screen.
7. Select Quit from the top of the screen; then, select
Exit Diags to exit from the diagnostic programs. The
server restarts.
Netfinity 5000 - Type 8659
13
Features
The following table summarizes the features of the
Netfinity 5000 - Type 8659.
Microprocessor
Intel Pentium II microprocessor
with MMX technology
512 KB of level-2 cache (min)
Memory
Standard: 64 MB (min), expandable to 1 GB
100 MHz, error correcting code (ECC) registered
synchronous dynamic random access memory
(SDRAM)
Four dual-inline memory-module (DIMM) sockets
Diskette Drive
One 3.5-inch, 1.44 MB
Hard Disk Drives
Up to five hot-swappable internal hard disk drives are
supported
CD-ROM Drive
Standard: IDE
Keyboard and Auxiliary Device (tower models)
Keyboard
Mouse
Expansion Slots
Supports up to five adapters
One ISA slot
Two shared PCI/ISA slot
Three dedicated PCI slots
Expansion Bays
One 3.5-inch diskette drive bay
Two 5.25-inch drive bays, open bay supports
half-high SCSI tape drive
Five 3.5-inch drive bays, hot-swappable
Upgradable Microcode
BIOS, diagnostics, and Netfinity Advanced System
Management Processor code upgrades (when
available) can update EEPROMs on the system board
Power Supply
350W with voltage auto-selection (110, 120, 220,
240 V ac) and power redundancy
– Standard—350W non-redundant, 175 W
redundant
14 Netfinity Server HMM
– Optional—Additional 175W power supply
available for 350W redundancy
Built-in overload and surge protection
Automatic restart after a momentary loss of power
Integrated Functions
Two serial ports
Two universal serial bus (USB) ports
System management port (C)
Advanced system management processor on system
board
One IDE internal connector, supports the system IDE
CD-ROM drive
One parallel port
Mouse port
Keyboard port
16-bit UltraSCSI controller
– One external connector (16-bit)
– One internal connector (16-bit)
Full-duplex 10/100 Mbps Ethernet controller
– 10BASE-T/100BASE-TX port
– Redundant Ethernet capability, through the use
of an optional network interface card (NIC)
Video controller port, super video graphics array
(SVGA)
1 MB video memory
Security Features
Bolt-down capability
Door lock (tower model only)
Power-on and administrator passwords
Selectable startup sequence
Netfinity 5000 - Type 8659 15
Additional service information
The following additional service information supports
Netfinity 5000 - Type 8659.
“Checking the system for damage” on page 17.
“Configuration overview” on page 18.
“Configuration/Setup utility” on page 20.
“Configuration/Setup utility usage” on page 22.
“Configuring the Ethernet controller” on page 32.
“Ethernet controller messages” on page 34.
“Failover for redundant Ethernet” on page 41.
“Identifying problems using status LEDs” on page 44.
“Recovering BIOS” on page 48.
“Resolving configuration conflicts” on page 49.
“Resolving resource conflicts” on page 50.
16 Netfinity Server HMM
Checking the system for damage
This section provides instructions on what to do if the
system might be damaged.
After dropping it: Look for loose cables and
obvious damage. If any cables are loose, reconnect them
securely.
If you see no damage, turn on the system. If it works
correctly, the system probably did not suffer any damage.
If the system does not work correctly, turn it off and check
the adapters and memory modules to ensure that they are
connected correctly. Reseat all adapters and memory
modules.
If the system still does not work correctly, run the
diagnostic tests from diagnostic utility menu. For
information about running tests, see “Running Diagnostic
test programs” on page 12.
After spilling liquid on it: If liquid gets on the
keyboard:
1. Turn off the server.
2. Unplug the keyboard from the back of the server.
3. Turn the keyboard upside down to drain excess liquid.
4. Dry off the keyboard with a lint-free cloth.
After the keyboard is completely dry, plug it in and turn on
the server. If it does not work correctly, replace the
keyboard.
If liquid gets inside the monitor:
1. Turn off the monitor.
2. Turn off the server.
3. Unplug the monitor from the server and the electrical
outlet.
4. Let the monitor dry out.
If liquid gets inside the server:
1. Turn off the server and all attached devices.
2. Unplug the server from the electrical outlet and all
attached devices.
3. Let the server dry out.
Netfinity 5000 - Type 8659
17
Configuration overview
You play a key role in how the server allocates resources
to organize and interconnect hardware devices and
software programs. This allocation process is referred to
as
configuration
server depend on the number and types of devices and
programs that you install.
The server supports several types of adapters. Because
of this flexibility, you can choose from among thousands of
adapters and devices that comply with any of the following
standards:
Peripheral Component Interconnect (PCI)
Industry Standard Architecture (ISA)
Small Computer System Interface (SCSI)
In general, the greater the number and variety of hardware
devices and software programs that you install in the
server, the more you will have to interact with the server
and the devices to correctly configure the system.
The server comes with the following hardware
configuration utility programs:
Configuration/Setup Utility
With the built-in Configuration/Setup Utility program,
you can configure system board functions, such as
serial and parallel port assignments; change interrupt
request settings; and change the startup sequence for
drives that you install. You can also use this utility
program to set passwords for starting up the server
and accessing the Configuration/Setup Utility
program.
SCSISelect Utility
With the built-in SCSISelect Utility program, you can
configure the SCSI devices that you install in the
server. You can use SCSISelect to change default
values, resolve configuration conflicts, and perform a
low-level format on a SCSI hard disk drive.
Before installing a new device or program, read the
documentation that comes with it. Reading the instructions
helps you determine the steps required for installation and
configuration. The following actions are typically, but not
always, required to configure the server.
. The steps required to configure the
18 Netfinity Server HMM
1. Run the Configuration/Setup Utility program and
record the current configuration settings.
2. Set switches on the server system board.
See “System board switches” on page 147 for the
meanings of the system board switches.
3. Set jumpers or switches on the device.
See the device installation instructions.
4. Install the device in the server, see “Locations” on
page 55.
5. Install software programs.
Refer to the information provided with the
“ServerGuide and Netfinity Manager Information”
section of this
Server Library
and with the operating
system for more information.
6. Resolve configuration conflicts.
See “Resolving resource conflicts” on page 50.
Netfinity 5000 - Type 8659
19
Configuration/Setup utility
For most configurations, the server will operate using the
default system settings. You need to change the settings
only to resolve configuration conflicts or to enable or
change device functions.
When you want or need to change the default settings, the
Configuration/Setup Utility program provides a convenient
way to display and change the settings.
After you run and exit the Configuration/Setup Utility
program, configuration information is stored in nonvolatile
random-access memory (NVRAM). While the server is
powered off, the configuration information remains
available for the next system startup.
Always run the Configuration/Setup Utility program if you
add or remove any hardware option, or if you receive an
error message instructing you to do so. Review this
chapter and the information that comes with the option
before making changes. Also, record the current settings
before making any changes.
To start the Configuration/Setup Utility program:
1. Turn on the server and watch the screen.
2. When the messages Press F1 for
Configuration/Setup and Press F2 for Diagnostics
appear, select the action you need.
To configure the server, press F1 to select
Configuration/Setup Utility.
The Configuration/Setup Utility main menu
appears. For information about the menus, see
“Configuration/Setup utility usage” on page 22.
Note
If you enter a power-on password and an
administrator password has been set, a
limited menu appears on the screen. To
access the full Configuration/Setup Utility
menu, you must enter the administrator
password.
To run the system diagnostics, press F2 to
select Diagnostic Utility.
The Diagnostic Utility main menu appears. For
information about running the system
diagnostics, see “Diagnostic test programs” on
page 10.
20 Netfinity Server HMM
Important
If a defective PCI adapter is causing the system
to stop responding during startup, you can press
Alt+F1 here. This will cause the server to
bypass PCI device initialization (except video)
and go directly to the Configuration/Setup
Utility, where you can disable the defective PCI
adapter. Disabling the defective PCI adapter
should enable you to complete a normal startup
when you restart the server.
Netfinity 5000 - Type 8659 21
Configuration/Setup utility usage
From the Configuration/Setup Utility program main menu
you can select settings you want to change.
Pressing F1 displays Help information for a selected menu
item.
Notes
1. If you enter only the power-on password and an
administrator (supervisor-level) password is also
set, a limited version of the menu appears. To
view the full Configuration/Setup Utility menu you
must enter the administrator password.
2. The choices on some menus might differ slightly,
depending on the BIOS version that comes with
the server.
To change configuration settings:
1. Use the Up Arrow (↑) key to select the item you want
to change; then, press Enter.
2. Select the configuration setting you want to change.
Use the Right Arrow (→) or Left Arrow (←) key to
highlight the menu, if needed.
3. Use the Right Arrow (→) or Left Arrow (←) key to
select the appropriate setting for the selected item.
4. Repeat Steps 1 through 3 for each setting that you
want to change. Press Esc to return to the
Configuration/Setup Utility main menu.
5. After making changes, you can select:
Save Settings to save the selected changes.
Restore Settings to delete the selected
changes.
Load Default Settings to cancel the changes
and restore the factory settings.
6. To exit from the Configuration/Setup Utility main
menu, select Exit Setup.
7. The system prompts you to confirm your choice. You
can return to the Configuration/Setup Utility main
menu, or exit.
System summary: Select this choice to display
configuration information, such as the type and speed of
the microprocessor, and amount of memory.
Changes that you make to configuration settings appear on
this summary screen. You cannot edit the fields.
22 Netfinity Server HMM
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