IBM 865511Y, 865531Y, Netfinity 3500-M10 8655 Hardware Maintenance Manual

IBM Netfinity Servers

IBM Netfinity 3500-M10 - Type 8655
Models 11Y, 12Y, 21Y, 22Y, 31Y, 32Y

Hardware Maintenance Manual

August 1999

We Want Your Comments!
(Please see page 235)

S09N-1017-00

IBM Netfinity Servers

IBM Netfinity 3500-M10 - Type 8655
Models 11Y, 12Y, 21Y, 22Y, 31Y, 32Y

Hardware Maintenance Manual

August 1999

We Want Your Comments!
(Please see page 235)

S09N-1017-00

IBM

Note

Before using this information and the product it
supports, be sure to read the general information
under “Notices” on page 239.

First Edition (August 1999)
The following paragraph does not apply to the United

Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL

BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions,
therefore, this statement may not apply to you.

This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated
in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time.

This publication was developed for products and services
offered in the United States of America. IBM may not offer
the products, services, or features discussed in this
document in other countries, and the information is subject
to change without notice. Consult your local IBM
representative for information on the products, services,
and features available in your area.

Requests for technical information about IBM products
should be made to your IBM reseller or IBM marketing
representative.

 Copyright International Business Machines
Corporation 1998, 1999. All rights reserved.

Note to U.S. Government users–Documentation related to
Restricted rights–Use, duplication, or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract
with IBM Corp.

ii Netfinity Server HMM

About This Manual

This manual contains diagnostic information, a
Symptom-to-FRU Index, service information, error codes,
error messages, and configuration information for the
Netfinity 3500-M10 - Type 8655.

Important

This manual is intended for trained servicers who are
familiar with IBM PC Server products.

Important Safety Information

Be sure to read all caution and danger statements in this
book before performing any of the instructions.

Leia todas as instruções de cuidado e perigo antes de
executar qualquer operação.

Prenez connaissance de toutes les consignes de type
Attention et
Danger avant de procéder aux opérations décrites par les
instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine
Anweisung ausführen.

iii

Accertarsi di leggere tutti gli avvisi di attenzione e di
pericolo prima di effettuare qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución y
peligro ante
de llevar a cabo cualquier operación.

Online Support

Use the World Wide Web (WWW) or the IBM PC
Company BBS to download Diagnostic, BIOS Flash, and
Device Driver files.

File download address is:

http://www.us.pc.ibm.com/files.html

The IBM PC Company BBS can be reached at (919)
517-0001.

IBM Online Addresses:

The HMM manuals online address is:

http://www.us.pc.ibm.com/cdt/hmm.html

The IBM PC Company Support Page is:

http://www.us.ibm.com/support/index.html

The IBM PC Company Home Page is:

http://www.pc.ibm.com

iv Netfinity Server HMM

Contents

About This Manual ................ iii

Important Safety Information .......... iii

Online Support . . . . . . . . . . . . . . . . iv

Netfinity 8655 - Type 8655 ............ 1

General Checkout . . . . . . . . . . . . . . . . . 5

Diagnostics . . . . . . . . . . . . . . . . . . . . 8

Installing Files from Option Diskettes ........ 16

Features . . . . . . . . . . . . . . . . . . . . . 17

Using the Configuration/Setup Utility Program .... 19

Additional Service Information ........... 52

Locations . . . . . . . . . . . . . . . . . . . . . 63

Symptom-to-FRU index . . . . . . . . . . . . . 142

Undetermined problem . . . . . . . . . . . . . 189

Parts listing . . . . . . . . . . . . . . . . . . . 190

Related Service Information .......... 195

Safety Information . . . . . . . . . . . . . . . 196

Laser compliance statement ........... 201

Send Us Your Comments! ............ 235

Problem Determination Tips ........... 236

Phone Numbers, U.S. and Canada ........ 237

Notices . . . . . . . . . . . . . . . . . . . . . 239

Trademarks . . . . . . . . . . . . . . . . . . 239

 Copyright IBM Corp. 1999 v

vi Netfinity Server HMM

Netfinity 8655 - Type 8655

Important Information

The power line and power control behavior of the
Netfinity 3500 M10 is different from some earlier
server models. Please observe the following:

 When the power cord is first plugged in, the

server may appear to power on for a few
seconds, then power off. This is a normal
sequence to enable the server to self initialize.

 The power switch will normally operate with a

single touch. However, in some circumstances
the server may not immediately power off. In this
case, hold the power switch down for
approximately 5 seconds. The server will then
turn off.

The cover should always be on when operating your
server. Proper cooling is required for the reliable
performance of internal components.

General Checkout . . . . . . . . . . . . . . . . . 5

Diagnostics . . . . . . . . . . . . . . . . . . . . 8

Power-on self test (POST) ........... 8

Types of Error Messages ............ 9

POST error messages ........... 9

Errors Specific to the Integrated Ethernet

Subsystem . . . . . . . . . . . . . . . . 9

SCSI error messages ............ 9

Software-generated error messages ..... 10

Diagnostic error codes and messages .... 10

Error Messages Specific to the Integrated Ethernet

Subsystem . . . . . . . . . . . . . . . . . . 11

RPL-Related Error Messages ........ 11

DHCP-Related Error Messages ....... 12

Beep Codes . . . . . . . . . . . . . . . . . . 13

IBM Enhanced Diagnostics ........... 14

Other Programs on the IBM Enhanced

Diagnostics CD and Diskette ........ 15

Other Diagnostic Programs on the

Ready-to-Configure Utility Program CD

Installing Files from Option Diskettes ........ 16

Features . . . . . . . . . . . . . . . . . . . . . 17

Using the Configuration/Setup Utility Program .... 19

Starting and using the program ......... 20

Viewing and changing settings ....... 21

Saving Configuration Settings ........ 21

Exiting from the program .......... 22

Overview . . . . . . . . . . . . . . . . . . . 23

System Summary . . . . . . . . . . . . . . 23

Product Data . . . . . . . . . . . . . . . . 23

Devices and I/O Ports ........... 25

... 15

 Copyright IBM Corp. 1999 1

Start Options . . . . . . . . . . . . . . . . 28

Date and Time ............... 30

System Security . . . . . . . . . . . . . . 30

Advanced Setup . . . . . . . . . . . . . . 31

ISA Legacy Resources ........... 34

Power Management . . . . . . . . . . . . 36

Instructions for common procedures ...... 36

Viewing the System Summary ........ 36

Setting the date and time .......... 37

Understanding the power-on password .... 37

Setting and changing a power-on password 39

Deleting a power-on password ...... 40

Understanding the administrator password . . 40

Setting or changing an administrator

password . . . . . . . . . . . . . . . 41

Deleting an administrator password .... 42

Erasing a lost or forgotten administrator

password . . . . . . . . . . . . . . . 43

Enhanced security . . . . . . . . . . . . . 43

Enabling and disabling enhanced security . 45
Setting, changing, and deleting an

administrator password protected by

enhanced security . . . . . . . . . . . 45

Erasing a lost or forgotten administrator

password protected by enhanced security 46

Setting the startup sequence ........ 46

Understanding power management ..... 46

Setting power-management features . . . 47
Setting automatic power-on features . . . 48

Quick reference for network-related settings . . . 49

Additional Service Information ........... 52

Solving POST Error Message Problems ..... 53

System management features ......... 56

Wake on LAN ............... 56

Alert on LAN ................ 56

RPL or DHCP ............... 57

POST/BIOS update over the network .... 57

Keyboard speed . . . . . . . . . . . . . . . . 57

Locks . . . . . . . . . . . . . . . . . . . . . 57

Locking the cover .............. 57

Locking the keyboard ............ 57

Using a security U-bolt ........... 58

Power supply . . . . . . . . . . . . . . . . . 59

System specifications . . . . . . . . . . . . . 61

Locations . . . . . . . . . . . . . . . . . . . . . 63

Cabling the server ............... 64

Controls and status indicators ......... 67

Power Switch . . . . . . . . . . . . . . . 67

Power-On Light . . . . . . . . . . . . . . . 68

Hard-Disk Drive Light ............ 68

LAN Activity Light .............. 68

Diskette Eject Button ............ 68

Diskette-Drive Light . . . . . . . . . . . . . 68

Cleaning the mouse .............. 69

2 Netfinity Server HMM

Replacing the battery ............. 70

Moving your server .............. 71

Available options and features ......... 72

Preparing to install and remove options ..... 73

Using the stabilizing feet .......... 73

Disconnecting cables and removing the cover . . 74

Locating components . . . . . . . . . . . . . 76

External view . . . . . . . . . . . . . . . . . 77

Internal view . . . . . . . . . . . . . . . . . . 78

Input/Output connectors . . . . . . . . . . . . 79

Identifying parts on the system board ...... 80

Accessing the system board .......... 82

Removing and replacing the air baffle .... 82

To replace the air baffle ......... 82

Working with system memory .......... 84

Memory DIMM options ........... 84

Memory configuration . . . . . . . . . . . . 85

DIMM combinations . . . . . . . . . . . . . 85

Installing a DIMM ............... 86

Removing a DIMM ............... 88

Working with microprocessors ......... 89

Installing a second microprocessor ..... 89

Replacing a microprocessor ......... 92

Working with adapters ............. 95

Adapters . . . . . . . . . . . . . . . . . . . 96

Adapter configuration . . . . . . . . . . . . 97

Plug and Play adapters ........... 97

Legacy adapters . . . . . . . . . . . . 97

Installing adapters . . . . . . . . . . . . . 99

Removing adapters . . . . . . . . . . . . 102

Working with internal drives ......... 105

Internal drives . . . . . . . . . . . . . . 105

Drive specifications . . . . . . . . . . 106

Power and signal cables ......... 107

Accessing drive bays ........... 109

Accessing drive bays 1 through 4 . . . 110

Accessing drive bays 5 and 6 ..... 111

Installing a drive in bay 1, 2, 3, or 4 .... 113

Installing a drive in bay 5 or 6 ....... 115

Working with security options ......... 117

Installing a security U-bolt ......... 118

Erasing lost or forgotten passwords .... 122

Setting the diskette write-protect switch . . 125

Completing the installation .......... 126

Replacing the cover and connecting the cables 127

Updating the server configuration ..... 127

Starting the Configuration/Setup Utility

program . . . . . . . . . . . . . . . 129

Changing settings and exiting ..... 131

Configuring an ISA legacy adapter . . . 132

Configuring startup devices ...... 133

Setting passwords . . . . . . . . . . . 134

Interrupt and DMA resources ......... 135

Interrupt resources . . . . . . . . . . . . 135

Netfinity 8655 - Type 8655 3

DMA resources . . . . . . . . . . . . . . 138

System board switches ............ 139

System Board Removal. ........... 139

System Board Replacement ......... 140

Termination requirements . . . . . . . . . . 141

Symptom-to-FRU index . . . . . . . . . . . . . 142

Beep symptoms . . . . . . . . . . . . . . . 143

No beep symptoms ............. 144

POST error codes .............. 145

Error messages . . . . . . . . . . . . . . . 159

Diagnostic error codes ............ 166

Miscellaneous error messages ........ 187

Undetermined problem . . . . . . . . . . . . . 189

Parts listing . . . . . . . . . . . . . . . . . . . 190

System . . . . . . . . . . . . . . . . . . . 191

Keyboards (101/102 Key) .......... 193

Power Cords . . . . . . . . . . . . . . . . 194

4 Netfinity Server HMM

General Checkout

Attention

The drives in the computer you are servicing might
have been rearranged or the drive startup sequence
changed. Be extremely careful during write operations
such as copying, saving, or formatting. Data or
programs can be overwritten if you select an incorrect
drive.

Diagnostic error messages appear when a test program
finds a problem with a hardware option. For the test
programs to properly determine if a test

Aborted

, the test programs check the error-return code at

test completion.
General error messages appear if a problem or conflict is

found by an application program, the operating system, or
both. For an explanation of these messages, refer to the
information supplied with that software package.

Notes

1. Before replacing any FRUs, ensure the latest
level of BIOS is installed on the system. A
down-level BIOS might cause false errors and
unnecessary replacement of the system board.

2. If multiple error codes are displayed, diagnose
the first error code displayed.

3. If the computer hangs with a POST error, go to
“Symptom-to-FRU index” on page 142.

4. If the computer hangs and no error is displayed,
go to “Undetermined problem” on page 189.

5. If an installed device is not recognized by the
diagnostics program, that device might be
defective.

Passed, Failed

, or

The power-on default is quick bring-up. To enable
Enhanced bring-up, select the Start Options in the
Configuration/Setup Utility program (see “Start Options” on
page 28) then, enable Power On Status.

A failed system might be part of a shared DASD cluster
(two or more systems sharing the same external storage
device(s)). Prior to running diagnostics, verify that the
failing system is not part of a shared DASD cluster.

A system might be part of a cluster if:

 The customer identifies the system as part of a

cluster.

 One or more external storage units are attached to

the system and at least one of the attached storage
units is additionally attached to another system or
unidentifiable source.

 One or more systems are located near the failing

system.

Netfinity 8655 - Type 8655

5

If the failing system is suspect to be part of a shared
DASD cluster, all diagnostic tests can be run except
diagnostic tests which tests the storage unit (DASD
residing in the storage unit) or the storage adapter
attached to the storage unit.

Notes

1. For systems that are part of a shared DASD
cluster, run one test at a time in looped mode.
Do not run all tests in looped mode, as this could
enable the DASD diagnostic tests.

2. If multiple error codes are displayed, diagnose
the first error code displayed.

3. If the computer hangs with a POST error, go to
the “Symptom-to-FRU index” on page 142.

4. If the computer hangs and no error is displayed,
go to “Undetermined problem” on page 189.

5. Power Supply problems, see “Power supply” on
page 59.

6. Safety information, see “Safety Information” on
page 196.

001

IS THE SYSTEM PART OF A CLUSTER?
Yes No

(CONTINUED)

002

Go to Step 004.

003

Schedule maintenance with the customer. Shut down all
failing systems related to the cluster. Run storage test.

004

– Power-off the computer and all external devices.
– Check all cables and power cords.
– Make sure the system board is seated properly.
– Make sure the processor speed setting matches the

processor installed in the computer.
– Set all display controls to the middle position.
– Insert the IBM PC Enhanced Diagnostics diskette into

drive A.
– Power-on all external devices.
– Power-on the computer.
– Check for the following response:

1. Readable instructions or the Main Menu.

6 Netfinity Server HMM

Note

The computer is default to come up quiet (No beep
and no memory count and checkpoint code display)
when no errors are detected by POST.

To enable Beep and memory count and checkpoint
code display when a successful POST occurs:

 Enable Power on Status in setup. See “Start

Options” on page 28.

DID YOU RECEIVE THE CORRECT RESPONSE?
Yes No

005

If the Power Management feature is enabled, do the
following:

1. Start the Configuration/Setup Utility program
(see “Start Options” on page 28)

2. Select Power Management from the
Configuration/Setup Utility program menu.

3. Select APM

4. Be sure APM BIOS Mode is set to Disabled.
If it is not, press Left Arrow (←) or Right Arrow
(→) to change the setting.

5. Select Automatic Hardware Power
Management.

6. Set Automatic Hardware Power Management
to Disabled.

– or –
Go to the “Symptom-to-FRU index” on page 142.

006

Run the IBM PC Enhanced Diagnostics test. If necessary,
refer to “IBM Enhanced Diagnostics” on page 14.

 If you receive an error, replace the part that the

diagnostic program calls out or go to
“Symptom-to-FRU index” on page 142.

 If the test stops and you cannot continue, replace the

last device tested.

Netfinity 8655 - Type 8655 7

Diagnostics

Computer problems can be caused by hardware, software,
or user error (for example, pressing the wrong key). The
following tools are available to help identify and resolve
hardware-related problems.

Power-on self test (POST)

Each time you turn on your computer, a series of tests that
check the basic operation of the computer are performed.
This series of tests is called

Note

If your computer does not start when you press the
power switch, do the following:

 Make sure all cables are securely connected to

the correct locations.

 Make sure the computer cover is installed

properly (pushed all the way on).

If this does not correct the problem, go to “General
Checkout” on page 5.

POST does the following:

 Checks basic system-board operations
 Checks the memory operation
 Compares the current system configuration with that

established by the Configuration/Setup Utility program

 Starts the video operation
 Verifies that the diskette drives are working
 Verifies that the hard disk drive and the CD-ROM

drive are working

If Power On Self Test is set to [
showing the amount of memory being tested appear in the
top-left corner of the screen until the total amount of
memory in the system is reached. Quick mode is the
default mode of operation. Options for running a quick
POST or accessing the Configuration/Setup Utility program
appear in the lower-left corner of the screen.

Note

The amount of available memory shown might be
somewhat less than expected because of basic
input/output system (BIOS) shadowing in random
access memory (RAM).

POST

.

Enhanced

], numbers

If POST finishes without detecting any problems, the first
screen of your operating system or application program
appears (if you have not set a power-on password). If you
have set a power-on password, a password prompt
appears. You must enter your password before the first

8 Netfinity Server HMM

screen of your operating system or application program will
appear. (For further information on using passwords, refer
to “Using the Configuration/Setup Utility Program” on
page 19.)

Enabled

If Power On Status is
problem, you will hear multiple beeps or no beep. In most
cases, an error code appears in the top left corner of the
screen, and in some cases a description of the error is
displayed beside the code. (Note that the screen will
sometimes display multiple error codes and descriptions.)
For more information about what caused an error message
to appear and what action to take, refer to “Solving POST
Error Message Problems” on page 53 and
“Symptom-to-FRU index” on page 142.

If you hear no beep at all during POST, go to “General
Checkout” on page 5.

and POST detects a

Types of Error Messages

Error messages that appear on the screen might be text,
numeric, or both. There are several types of error
messages:

POST error messages: These messages appear

when POST finds problems with the hardware during
startup or when a change in the hardware configuration is
found. POST error messages are 3-, 4-, 5-, 8-, or
12-character alphanumeric messages and include brief
explanations (except I999XXXX errors).

For more information about what caused an error message
to appear and what action to take, refer to “Solving POST
Error Message Problems” on page 53 and
“Symptom-to-FRU index” on page 142.

Errors Specific to the Integrated Ethernet
Subsystem: If a failure Ethernet error condition

occurs after the Ethernet controller is initialized, an error
message appears on the screen. The two most common
error types are

DHCP-related error messages

RPL-ROM-ERR: 15 The Integrated
Ethernet failed the loopback test E62:
Cannot initialize controller.

If you experience any error related to the integrated
Ethernet subsystem, record the error message, and tell
your network administrator about the problem.

RPL-related error messages

. For example:

and

SCSI error messages: These messages appear if

a problem or conflict is detected by the Adaptec SCSI
subsystem. Refer to the SCSI documentation that comes
with your computer for information about these messages.

Netfinity 8655 - Type 8655

9

Software-generated error messages: These

messages appear if a problem or conflict is detected by
the application program, the operating system, or both.
Error messages for operating-system and other software
problems are generally text messages, but they also can
be numeric messages. For information about these
software error messages, refer to the information that
comes with the operating system or application program,
or both.

Diagnostic error codes and messages:

These codes and messages appear if a hardware problem
is detected by one of the IBM Enhanced Diagnostics test
programs. Along with error codes, the messages present
text information that can be used to identify a failing part.

10 Netfinity Server HMM

Error Messages Specific to the
Integrated Ethernet Subsystem

Note

The error messages shown in this section are
available only with the integrated Ethernet subsystem.
These error messages are not available when RPL
(remote program load) or DHCP (dynamic host
configuration protocol) is used through optional
network adapters.

If a failure condition occurs after the Ethernet controller is
initialized, an error message appears on the screen. The
error messages that can occur are shown below. If you
experience any error related to the integrated Ethernet
subsystem, record the error message, and tell your
network administrator about the problem.

RPL-Related Error Messages: These error

messages are specific to the integrated Ethernet controller
and the RPL environment of your computer.

The two most common error messages are shown below.

RPL-ROM-ERR:
15 The integrated Ethernet failed the loopback test.
RPL-ROM-ERR:
17 Media test failed; check the cable.

Error 105 indicates that a power-on diagnostic test
performed by the Ethernet module did not execute
correctly. If this error message appears, you must have
the computer serviced. Error 107 indicates that the cable
from the LAN is not securely connected to the Ethernet
port on your computer. Check the cable to ensure that it is
properly connected.

Other error messages that might occur are shown in the
following table.

RPL-ROM-ERR: 100 The integrated Ethernet cannot be found.

RPL-ROM-ERR: 101 The integrated Ethernet was unable to initialize.

RPL-ROM-ERR: 102 The integrated Ethernet could not be reset.

RPL-ROM-ERR: 103 There are multiple Ethernets in the system.

RPL-ROM-ERR: 104 The integrated Ethernet EEPROM is faulty or not
present.

RPL-ROM-ERR: 106 The integrated Ethernet is configured for Plug and Play
in non-Plug and Play
system.

RPL-ROM-ERR: 110 The integrated Ethernet RAM failed the memory test.

Specify the correct serial number in NET.CFG.

Netfinity 8655 - Type 8655 11

DHCP-Related Error Messages: Error

messages related to DHCP and the integrated Ethernet
controller are shown in the following table.

E61: Service boot canceled. M38: Cannot open TFTP

E62: Cannot initialize controller. M39: Cannot read from TFTP

E63: Cannot initialize controller. M40: BOOTP canceled by

E67: Cannot initialize controller. M40: DHCP canceled by

E6d: Cannot find BOOTP server. M41: BOOTP timeout.

E6e: Cannot start from downloaded
image.

E71: Too many MTFTP packages. M42: No client or server IP.

M10: ARP canceled by keystroke. M43: No bootfile name.

M11: ARP timeout. M44: Cannot ARP redirected

M20: Cannot copy memory. M6f: System is locked! Press

M21: Cannot write to memory. M90: Cannot initialize controller for

M22: Cannot write to memory. M91: MTFTP canceled by

M30: Cannot ARP TFTP address. M92: MTFTP open timeout.

M31: TFTP canceled by keystroke. M93: Unknown MTFTP opcode.

M32: TFTP open timeout. M94: MTFTP read canceled by

M33: Unknown TFTP opcode. M95: MTFTP timeout.

M34: TFTP read canceled by
keystroke.

M35: TFTP timeout. M98: Cannot open MTFTP

M99: Cannot read from MTFTP

Txx: <message from TFTP error

connection.

connection.

keystroke.

keystroke.

M41: DHCP timeout.

BOOTP server.

Ctrl+Alt+Del to restart.

multicast.

keystroke.

keystroke.

M96: Cannot ARP MTFTP
address.

connection.

connection.

packet>

Note

An

x

value that follows an error code represents any

alphanumeric character.

12 Netfinity Server HMM

Beep Codes

Audible beep codes are designed as a way to alert the
user of errors detected during POST when error codes
cannot be displayed. Each beep code is represented by a
number sequence. For example, a “2-3-2” error symptom
(a burst of two beeps, three beeps, then two beeps)
indicates a memory module problem. See “Beep
symptoms” on page 143 for a description of each beep
code.

Netfinity 8655 - Type 8655 13

IBM Enhanced Diagnostics

IBM provides programs that you can run to diagnose
hardware and some software problems. Several utility
programs that provide helpful information about your
computer are also included. The user interface for running
these diagnostics and utilities is provided by WaterGate
Software's PC Doctor.

The IBM Enhanced Diagnostics will isolate your computer
hardware from software that was preinstalled (or that you
have installed) on your hard disk. The programs run
independently of the operating system, and

either from CD or diskette

generally used when other methods are not accessible or
have not been successful in isolating a problem suspected
to be hardware related.

An IBM Enhanced Diagnostics CD-ROM comes with your
computer. You can also download the latest image of the
diagnostics from the World Wide Web.

To download the latest image of the IBM Enhanced
Diagnostics from the World Wide Web and create a
bootable Enhanced Diagnostics Diskette:

1. Go to the following World Wide Web page:

http://www.pc.ibm.com/support?lang=
en_US&page=brand&brand=IBM+PC+Server

. This method of testing is

must be run

2. Download the .EXE file to a hard disk directory (not to
a diskette).

3. Go to a DOS prompt and change the directory to
where the file was downloaded.

4. Insert a blank high-density diskette in diskette drive A.

5. Key in the following:

filename

<

filename

the file you downloaded from the Web.

6. The downloaded file is self-extracting and will be
copied to the diskette. When the copy completes you
have a bootable IBM Enhanced Diagnostics diskette.

To start the IBM Enhanced Diagnostics using the CD,
do the following:

1. Turn off your computer and any attached devices.

2. Turn on all attached devices; then turn your computer
on.

3. When you see
press the F1 key.

4. When the Configuration/Setup Utility menu appears,
select Start Options.

> a:

is the name of

Press F1 For Configuration/Setup

14 Netfinity Server HMM

,

5. Select Startup Sequence from the Start Options
menu.

6. Note the device selected as the First Startup Device.
Later, you must restore this setting.

7. Select

8. Press Esc two times to return to the

9. Select Save Settings and follow the prompts.

10. Place the IBM Enhanced Diagnostics CD in the

11. Select Exit Setup and follow the prompts. The

When you finish running diagnostics and utilities,
remove the CD from the CD-ROM drive and turn the
computer off. You must restore the First Startup
Device back to the original setting. Use steps 2 on
page 14 through 9 of the above procedure to do this.

To start the IBM Enhanced Diagnostics using the
diagnostic diskette, do the following:

1. Turn off your computer and any attached devices.

2. Insert the IBM Enhanced Diagnostics diskette into

3. Turn on all attached devices; then turn your computer

4. Follow the instructions on the screen.

CD ROM

Configuration/Setup Utility menu.

CD-ROM drive.

diagnostics will load. Follow the instructions on the
screen to run the diagnostics.

Important Information

diskette drive A.

on.

as the First Startup Device.

Other Programs on the IBM Enhanced
Diagnostics CD and Diskette: The IBM

Enhanced Diagnostics CD and diskette also contain utility
programs designed to provide information about your
computer hardware and the way it is configured. This
information might be useful in helping to isolate problems
related to the operating system and device drivers.

Other Diagnostic Programs on the

Ready-to-Configure Utility Program CD

Ready-to-Configure Utility Program CD

your computer also contains diagnostic programs designed
specifically for certain operating environments (Windows
95 and Windows NT). Because these versions work with
the operating system, they not only test the hardware, but
also analyze certain software components of your
computer. They are especially useful in isolating problems
related to the operating system and device drivers.

Netfinity 8655 - Type 8655

that comes with

: The

15

Installing Files from Option Diskettes

An optional device or adapter might come with a diskette.
Diskettes that are included in option packages usually
contain files that the system needs for recognizing and
activating the options. Until you install the necessary files,
the new device or adapter might cause error messages.

If your optional device or adapter comes with a diskette,
you might need to install some configuration (.CFG) files or
diagnostic files (.EXE or .COM) from the diskette to your
hard disk. Refer to the documentation that comes with the
option to see if you need to install files.

16 Netfinity Server HMM

Features

The following list summarizes the features of the Netfinity
3500-M10 - Type 8655.

Microprocessor

 Intel Pentium III microprocessor
 512 KB L2 cache memory

Memory

 Four 3.3 V, synchronous, 168-pin, dual in-line

memory module (DIMM) sockets

 Installed: synchronous dynamic random access

memory (SDRAM) error correcting code (ECC), 100
MHz DIMMs.

 Expandable to 1 GB of SDRAM

 Support for:

– 64 MB, 128 MB, and 256 MB DIMMs in either

single-sided or double-sided configurations

– DIMM heights up to 2.5 inches

 Flash memory for system programs

Internal Hard Disk Drives

 Standard: One SCSI hard disk drive
 Maximum SCSI devices: Four slimline hard disk

drives

Removable Media Drives

 Standard: One 3.5-inch, 1.44 MB diskette drive
 Maximum: One diskette drives and one tape backup

CD-ROM Drive

 One IDE CD-ROM drive

Expansion

 Six drive bays
 Six expansion slots (one dedicated AGP, four

dedicated PCI, and one shared ISA/PCI)

 Support for PCI/ISA Plug and Play adapters
 Support for dual microprocessors
 Support for additional internal and external SCSI

devices

 Support for 3.5-inch, 1.44 MB diskette drive; internal

tape drive

 Support for IBM Netfinity ServeRAID adapter

Power

 330 W, 115/230 V ac, 50/60 Hz
 Automatic ac voltage sensing
 Built-in overload and surge protection

Intel, MMX, Pentium, Pentium II, and Pentium III are trademarks
or registered trademarks of Intel Corporation.

Netfinity 8655 - Type 8655 17

 Advanced Power Management

Security

 Power-on and administrator passwords
 Lockable cover
 Bolt-down capability
 Chassis-intrusion detection

 Startup sequence control

 Startup without diskette drive, keyboard, or mouse

 Unattended start mode

 Control access to diskette, hard disk, serial port,

parallel port

Integrated functions

 Ethernet controller

– 10Base-T and 100Base-TX connectivity

 ECP/EPP parallel port

 Two 16550 UART serial ports

 Two USB ports

 Mouse port
 Keyboard port

 Monitor port (on graphics adapter)

 Ethernet RJ-45 port

System Management

 RPL (remote program load) and DHCP (dynamic host

configuration protocol)

 Update POST and BIOS over the network

 Automatic power-on startup sequence

 Remote reset from LAN

Operating Systems (Supported)

 Microsoft Windows NT Server Version 4.0

 Novell Netware Version 4.x or 5.x
 SCO UnixWare

 OS/2 WARP Server SMP

The preceding information covers a variety of models. For
a listing of features for your specific model, refer to the
System Summary screen in the Configuration/Setup Utility
program. For more information, see “Viewing the System
Summary” on page 36.

18 Netfinity Server HMM

Using the Configuration/Setup Utility
Program

The Configuration/Setup Utility program is stored in the
EEPROM (electrically erasable programmable read-only
memory) of your server. You can use the
Configuration/Setup Utility program to view and change the
configuration and setup of your server, regardless of which
operating system you are using. However, the settings
you select in your operating system might override any
similar settings in the Configuration/Setup Utility program.

The following is a brief description of the categories that
appear in the main menu of the Configuration/Setup Utility
program.

 System Summary
 Product Data

 Devices and I/O Ports

 Start Options

 Date and Time
 System Security
 Advanced Setup

 ISA Legacy Resources

 Power Management (Default setting is disable, do not

change.)

For common task, refer to the following:

 “Starting and using the program” on page 20, which

contains information about starting, using, and exiting
the Configuration/Setup Utility.

 “Overview” on page 23, which contains descriptions

of the configuration and setup options by categories.

 “Instructions for common procedures” on page 36,

which contains more detailed instructions and
information for performing some of the more common
configuration tasks.

 “Quick reference for network-related settings” on

page 49, which contains concise step-by-step
instructions for enabling network-related settings for
your server.

Netfinity 8655 - Type 8655

19

Starting and using the program

To start the Configuration/Setup Utility program:

1. Turn on your server. If your server is already on
when you start this procedure, you must shut down
the operating system, turn off the server, wait a few
seconds until all in-use lights go off, and restart the
server. (Do not use Ctrl+Alt+Del to restart the
server.)

2. When the Configuration/Setup Utility program prompt
appears in the lower left corner of the screen during
startup, press F1. (The Configuration/Setup Utility
program prompt appears on the screen for only a few
seconds. You must press F1 quickly.)

not

3. If you have
Configuration/Setup Utility program menu appears on
the screen. If you have set an administrator
password, the Configuration/Setup Utility program
menu will not appear until you type your administrator
password at the password prompt and press Enter.
See “Understanding the power-on password” on
page 37 and “Understanding the administrator
password” on page 40 for more information.

The menu you see on your server might look slightly
different from the menu shown here, but it will operate the
same way.

set an administrator password, the

Configuration/Setup Utility

Select Option:

 System Summary
 Product Data
 Devices and I/O Ports
 Start Options
 Date and Time
 System Security
 Advanced Setup
 ISA Legacy Resources
 Power Management

Save Settings
Restore Settings

Exit Setup

Load Default Settings

20 Netfinity Server HMM

Viewing and changing settings: The

Configuration/Setup Utility program menu lists items that
identify system configuration topics. If a bullet () appears
beside a menu item, then an additional menu is available.
If a right arrowhead (5) appears beside a menu item, then
a change to that item has been made or the
Configuration/Setup Utility program detected an error and
attempted to correct it. Also, an additional menu might
follow a menu item with a  beside it. If an asterisk (*)
appears next to a menu item, it indicates a system
resource conflict. Resolve this conflict before exiting from
the Configuration/Setup Utility program so that your server
will function properly.

When working with the Configuration/Setup Utility program
menu, you must use the keyboard. Refer to the following
table for the keys used to accomplish various tasks.

Keys Function

↑ ↓ Use these arrow keys to move between menu items until

← → Use these arrow keys to display and toggle between

Enter Press this key to select a highlighted menu item.
Esc Press this key to exit from a menu after viewing or making

+ Use this key in some menus to increase the numerical

− Use this key (the minus or hyphen key) in some menus to

0–9 Use these number keys in some menus to change the

F1 Press this key for help on a selected menu item.
F9 Press this key if you changed and saved the setting of a

F10 Press this key to return the setting of a selected menu item

the item you want is highlighted.

choices for a menu item.

changes to the settings in the menu.

value of a setting.

decrease the numerical value of a setting.

numerical value of a setting.

selected menu item and you want to restore the setting that
was active before you made the change.

to a default value.

Note

Active keys are displayed at the bottom of each
screen; not all of the above keys are active with every
menu.

In the Configuration/Setup Utility program menus, the
configuration information you can change is enclosed in
brackets like these [ ]. You cannot change information
that is not surrounded by brackets.

Saving Configuration Settings: In most cases,

when you add or remove hardware from your server or
erase passwords, the BIOS (basic input/output system)
detects the changes and then updates the configuration
automatically. Although the server changes the
configuration settings automatically, you must
changes in the Configuration/Setup Utility program for the
new configuration to take effect. If you do not save the

Netfinity 8655 - Type 8655 21

save

these

new settings, your operating system will not start. To save
the configuration after adding or removing hardware, or
erasing passwords, complete the following steps.

1. When you turn on the server, an error message
indicating that a configuration change has occurred
appears approximately 30 seconds after the memory
count numbers stop cycling in the top-left corner of
the screen. When the configuration error message
disappears, the POST Startup Errors screen appears,
and you are prompted to Continue or Exit Setup.
Select Continue. (If you select Exit Setup, you will
get another error message.)

2. The Configuration/Setup Utility program menu
appears with a right arrowhead (5) next to the menu
category in which the configuration change has
occurred. Select this menu item if you want to view
the new configuration settings, and then press Esc to
return to the Configuration/Setup Utility program
menu.

3. Select Save Settings from the Configuration/Setup
Utility program menu.

4. Press Esc to exit from the Configuration/Setup Utility
program, and follow the instructions on the screen.

Exiting from the program: When you finish

viewing or changing settings in the Configuration/Setup
Utility program, follow these steps to exit from the program:

1. Press Esc to return to the Configuration/Setup Utility
program menu. (Depending on where you are in the
program, you might have to press Esc several times
to get back to the Configuration/Setup Utility program
menu.)

2. Before you exit from the Configuration/Setup Utility
program menu, select Save Settings if you want to
save all settings as they currently appear. If you do
not complete this step, your settings will not be
saved.

3. From the Configuration/Setup Utility program menu,
press Esc, and follow the instructions on the screen.

22 Netfinity Server HMM