Page 1
Install options:
• Drives
• Microprocessors
• Adapters
• Memory
xSeries 225
Type 8647
Installation Guide
Welcome. . .
Thank you for buying an
IBM xSeries server.
This server
contains information for setting
up and configuring your server.
For detailed information
about your server, view the
User's Guide
Documentation CD.
Installation Guide
on the
Install the server in
the rack, if required
Cable the server
and options
Start the server
Did the server
start correctly?
Ye s
Use ServerGuide™
to setup and
configure hardware
No
Go to the Server Support
flow chart
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support
Did configuration
complete?
Ye s
Use
ServerGuide to
install operating
system?
Ye s
Use ServerGuide to
install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
System is ready to use.
Go to the Server Support
flow chart to register
and profile your server.
No
No
Go to the Web for Instructions,
http://www.ibm.com/pc/support/
Page 2
Server Support
Server working
properly?
Ye s
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at
http://www.ibm.com/pc/compat/
Problem
solved?
®
Ye s
No
Register your computer. Go to
http://www.ibm.com/pc/register/
View information about IBM support line at
http://www.ibm.com/services/sl/products/
or view support telephone numbers at
http://www.ibm.com/planetwide/
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
Ye s
No
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at
http://www.ibm.com/pc/support/
Ye s
Problem
solved?
View support telephone numbers at
http://www.ibm.com/planetwide/
Hardware
No Software
Hardware or
software problem?
Page 3
ER s e r v e r
IBM xSeries 225
Type 8647
Installation Guide
Page 4
Note:
Before using this information and the product it supports, read the general information in Appendix B,
“IBM Statement of Limited Warranty Z125-4753-07 11/2002”, on page 63 and Appendix C, “Notices”, on
page 79.
Second Edition (August 2003)
© Copyright International Business Machines Corporation 2003. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Page 5
Contents
Safety ............................v
Chapter 1. Introduction ......................1
The IBM xSeries Documentation CD .................2
Hardware and software requirements ................2
Using the Documentation Browser .................2
Notices and statements used in this publication .............3
Features and specifications .....................4
Major components of your server ..................5
System-board option connectors ...................6
System-board internal connectors ..................7
System-board external connectors ..................7
System-board error LEDs .....................8
Chapter 2. Installing options....................9
Installation guidelines .......................9
System reliability guidelines....................9
Working inside the server with the power on .............10
Handling static-sensitive devices .................10
Removing the side cover .....................11
Removing the bezel .......................12
Removing and installing the support bracket ..............13
Working with adapters ......................14
Adapter considerations .....................14
Installing an adapter ......................15
Cabling an optional SCSI adapter .................18
Installing internal drives ......................19
Internal drive bays ......................19
Preinstallation steps ......................21
Installing a drive in bay 2 ....................21
Installing a non-hot-swap hard disk drive ..............23
Power and signal cables for internal drives .............25
Installing a hot-swap drive .....................26
SCSI IDs for hot-swap hard disk drives ...............27
Installing memory modules ....................28
Installing an additional microprocessor ................30
Installing a security rope clip ....................33
Completing the installation.....................34
Replacing the bezel ......................34
Replacing the side cover ....................35
Cabling the server.......................36
Updating your server configuration.................36
Chapter 3. Server controls, LEDs, and power.............37
Controls and LEDs .......................37
Server power features ......................38
Turning on the server .....................38
Turning off the server .....................39
Chapter 4. Configuring the server .................41
Using the ServerGuide Setup and Installation CD ............41
Using the Configuration/Setup Utility program .............42
Using the RAID configuration programs ................42
© Copyright IBM Corp. 2003 iii
Page 6
Using the LSI Logic Configuration Utility program ...........43
Using ServeRAID Manager ...................43
Chapter 5. Updating IBM Director .................51
Chapter 6. Solving problems ...................53
Diagnostic tools overview .....................53
Power-on self-test (POST).....................54
POST beep codes ......................54
POST error messages .....................54
ServerGuide problems ......................55
Troubleshooting charts ......................56
CD-ROM drive problems ....................56
Diskette drive problems .....................56
Hark disk drive problems ....................56
Keyboard, mouse, or pointing-device problems ............57
Memory problems .......................57
Microprocessor problems ....................57
Monitor problems .......................58
Power problems .......................59
System-board error LEDs .....................59
Appendix A. Getting help and technical assistance ..........61
Before you call .........................61
Using the documentation .....................61
Getting help and information from the World Wide Web ..........61
Software service and support ...................62
Hardware service and support ...................62
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 ..63
Part 1 - General Terms ......................63
Part 2 - Country-unique Terms ...................66
Part3-Warranty Information ...................77
Appendix C. Notices ......................79
Edition notice .........................79
Trademarks ..........................80
Important notes.........................80
Product recycling and disposal ...................81
Electronic emission notices ....................81
Federal Communications Commission (FCC) statement .........81
Industry Canada Class A emission compliance statement ........82
Australia and New Zealand Class A statement ............82
United Kingdom telecommunications safety requirement .........82
European Union EMC Directive conformance statement .........82
Taiwanese Class A warning statement ...............83
Chinese Class A warning statement ................83
Japanese Voluntary Control Council for Interference (VCCI) statement . . . 83
Power cords ..........................83
Index ............................87
iv IBM xSeries 225 Type 8647: Installation Guide
Page 7
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2003 v
Page 8
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
vi IBM xSeries 225 Type 8647: Installation Guide
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Page 9
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type made
by the same manufacturer. The battery contains lithium and can explode if not
properly used, handled, or disposed of.
Do not:
v Throw or immerse into water.
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
v Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
Safety vii
Page 10
Statement 4
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label
attached.
Hazardous voltage, current, and energy levels are present inside any component that
has this label attached. There are no serviceable parts inside these components. If you
suspect a problem with one of these parts, contact a service technician.
viii IBM xSeries 225 Type 8647: Installation Guide
Page 11
Statement 12:
CAUTION:
The following label indicates a hot surface nearby.
Statement 13:
DANGER
Overloading a branch circuit is potentially a fire hazard and a shock hazard
under certain conditions. To avoid these hazards, ensure that your system
electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device for
electrical specifications.
Statement 15
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server unit is
extended.
Statement 23
CAUTION:
Do not place any object weighing more than 50 kg (110 lb) on top of rack-mounted
devices.
>50 kg (110 lb)
Safety ix
Page 12
Declaración 23
PRECAUCIÓN:
No coloque ningún objeto que pese más de 50 kg (110 libras) encima de los
dispositivos montados en bastidor.
>50 kg (110 libras)
Hinweis 23
ACHTUNG:
Keine Gegenstände, die mehr als 50 kg wiegen, auf Rack-Einheiten ablegen.
>50 kg
Notice nø 23
ATTENTION:
Ne posez pas d’objet dont le poids dépasse 50 kg sur les unités montées en armoire.
>50 kg
Varningsmeddelande 23
VARNING:
Placera inte något föremål som väger mer än 50 kg ovanpå rackmonterade enheter.
>50 kg
x IBM xSeries 225 Type 8647: Installation Guide
Page 13
Merknad 23
ADVARSEL:
Ikke sett gjenstander som veier mer enn 50 kg oppå enheter som er montert i et
kabinett.
>50 kg
Avviso 23
ATTENZIONE:
Non poggiare oggetti che pesano più di 50 kg sulla parte superiore delle unità montate
in rack.
>50 kg
Turvaohje 23
Varoitus:
Telineeseen asennettujen laitteiden päälle ei saa asettaa yli 50 kilon painoista esinettä.
>50 kg
Voorschrift 23
WAARSCHUWING:
Plaats geen objecten die meer dan 50 kg wegen op apparaten die in het rek zijn
gemonteerd.
>50 kg
Safety xi
Page 14
Forskrift 23
Pas på!:
Anbring ikke genstande, der vejer mere end 50 kg, oven på enheder, der er monteret i
rack.
>50 kg
Instrução 23
CUIDADO:
Não coloque nenhum objeto com peso superior a 50 kg (110 lbs.) sobre dispositivos
montados em rack.
>50 kg (110 lbs)
xii IBM xSeries 225 Type 8647: Installation Guide
Page 15
50
110
23
23
50
110
50
50
50
23
·
50
Safety xiii
Page 16
23
50
50
110
110
23
50
> 50 Kg
50
110
23
50
110
xiv IBM xSeries 225 Type 8647: Installation Guide
Page 17
50 110
50 110
23
23
50
50
50
23
50 110
110
Safety xv
Page 18
50 110
23
50 110
23
50
50 110
23
5 0 110
5 0 110
xvi IBM xSeries 225 Type 8647: Installation Guide
Page 19
23
50 110
50 110
Instrução 23
CUIDADO:
Não coloque nenhum objeto com peso superior a 50 kg (110 lbs.) sobre dispositivos
montados em rack.
>50 kg (110 lbs)
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
Safety xvii
Page 20
xviii IBM xSeries 225 Type 8647: Installation Guide
Page 21
Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM®Eserver
xSeries
™
225 Type 8647 server and basic instructions for installing some options.
More detailed instructions for installing options are in the Option Installation Guide
on the IBM xSeries Documentation CD, which comes with your server. This
publication contains information about:
v Setting up and cabling your server
v Starting and configuring your server
v Installing some options
v Solving problems
Your server might have features that are not described in the documentation that
you received with the server. The documentation might be updated occasionally to
include information about those features, or technical updates might be available to
provide additional information that is not included in your server documentation.
These updates are available from the IBM Web site. Complete the following steps
to check for updated documentation and technical updates:
1. Go to http://www.ibm.com/pc/support/.
2. In the Learn section, click Online publications.
3. On the ″Online publications″ page, in the Brand field, select Servers.
4. In the Family field, select xSeries 225.
5. Click Display documents.
™
Your server comes with an IBM ServerGuide
Setup and Installation CD to help
you configure the hardware, install device drivers, and install the operating system.
Your server comes with a limited warranty. You can obtain up-to-date information
about your server and other IBM server products at
http://www.ibm.com/eserver/xseries/.
Record information about your server in the following table. You will need this
information when you register your server with IBM.
Product name IBM Eserver xSeries™225 server
Machine type 8647
Model number _____________________________________________
Serial number _____________________________________________
Key serial number _____________________________________________
Key manufacturer _____________________________________________
Key phone number _____________________________________________
The model number and serial number are on the bottom of the server and on the
front of the server near the bottom of the bezel behind the door. The information
label containing the serial number, machine type, model number, and agency marks
for your server is on the bottom of the server, as shown in the following illustration.
© Copyright IBM Corp. 2003 1
Page 22
Important: Your server keys cannot be duplicated by a locksmith. If you lose them,
order replacement keys from the key manufacturer. The key serial
number and the telephone number of the manufacturer are on a tag
that is attached to the keys.
See the Rack Installation Instructions publication for complete rack installation and
removal instructions.
If you plan to install your server in a rack, you must purchase a Tower-to-Rack Kit
conversion kit. For a list of supported options for your server, see the
ServerProven
®
list at http://www.ibm.com/pc/compat/.
The IBM xSeries Documentation CD
The IBM xSeries Documentation CD contains documentation for your server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM xSeries Documentation CD requires the following minimum hardware and
software:
v Microsoft Windows NT 4.0 (with Service Pack 3 or later), Windows 98, or
Windows 2000.
v 100 MHz Intel Pentium microprocessor.
v 32 MB of RAM.
v Adobe Acrobat Reader 3.0 or later. Acrobat Reader software is included on the
CD, and you can install it when you run the Documentation Browser.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the books, and view books using Adobe Acrobat Reader. The
Documentation Browser automatically detects the regional settings in use in your
system and displays the books in the language for that region (if available). If a
book is not available in the language for that region, the English version is
displayed.
Use one of the following procedures to start the Documentation Browser:
v If Autostart is enabled, insert the CD into your CD-ROM drive. The
Documentation Browser starts automatically.
v If Autostart is disabled, insert the CD into your CD-ROM drive and click Start -->
Run.IntheOpen field, type
e:\win32.bat
where e is the drive letter of your CD-ROM drive, and click OK.
Select your server from the Product menu. The Available Topics list displays all
the books for your server. Some books might be in folders. A plus sign (+) indicates
each folder or book that has additional books under it. Click the plus sign to display
the additional books.
When you select a book, a description of the book appears under Topic
Description. To select more than one book, press and hold the Ctrl key while you
2 IBM xSeries 225 Type 8647: Installation Guide
Page 23
select the books. Click View Book to view the selected book or books in Acrobat
Reader. If you selected more than one book, all the selected books are opened in
Acrobat Reader.
To search all the books, type a word or word string in the Search field and click
Search. The books in which the word or word string appears are listed in order of
the most occurrences. Click a book to view it, and press Crtl+F to use the Acrobat
search function within the book.
Click Help for detailed information about using the Documentation Browser.
Notices and statements used in this publication
The caution and danger statements that appear in this publication are also in the
multilingual Safety Information publication, which is on the IBM xSeries
Documentation CD. Each statement is numbered for reference to the corresponding
statement in the Safety Information publication.
The following notices and statements are used in the documentation:
v Notes: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction 3
Page 24
Features and specifications
The following table provides a summary of the features and specifications of your
server. Depending on your server model, some features might not be available, or
some specifications might not apply.
You can use the Configuration/Setup Utility program in your server to determine the
specific type of microprocessor that is on the system board.
Table 1. Features and specifications
Microprocessor:
v Intel Xeon
v 512 KB Level-2 cache
v 533 MHz front-side bus (FSB)
v Support for up to two
microprocessors
Memory:
v Minimum: 256 MB
v Maximum: 8 GB
v Type: PC2100, double-data-rate
(DDR)
v Connectors: four dual inline memory
module (DIMM) connectors, two-way
interleaved
Drives standard:
v Diskette: 1.44 MB (two mode)
v CD-ROM: IDE
Expansion bays:
v Six open hot-swap, slim-high,
3.5-inch drive bays (some models)
v Four slim-high, 3.5-inch drive bays
with one hard disk drive installed
(some models)
v Two 5.25-inch bays (CD-ROM drive
installed in one bay)
v One 3.5-inch removable-media drive
bay (diskette drive installed)
PCI expansion slots:
v Four PCI-X 100 MHz/64-bit
v One PCI 33 MHz/32-bit
Cooling:
Three speed-controlled fans
Upgradeable microcode:
BIOS upgrades (when available) can
update EEPROMs on the system board
™
Processor
Integrated functions:
v Support for IBM®Remote Supervisor
Adapter
v Broadcom 5703 10/100/1000 Ethernet
controller on the system board with
RJ-45 Ethernet port
v Two serial ports
v One parallel port
v Integrated SCSI controller with RAID
capabilities and two Ultra320 SCSI
ports (one internal, one optional
external)
v Four Universal Serial Bus (USB) v2.0
ports (two on front and two on rear of
enclosure)
v Keyboard port
v Mouse port
v Audio ports (rear)
– Line out
– Mic
– Line in
v ATA-100 dual-channel IDE controller
v ATI Rage XL video (mini-PCI)
– Compatible with SVGA and VGA
– 8 MB video memory
Diagnostic LEDs:
v Fans
v Memory
v Microprocessors
v Hot-swap power supplies (some
models)
Power supplies:
v Hot-swap (depending on your model)
Your system might come with either two
350 watt or two 514 watt (115-230 V ac)
output. Two power suppplies provide
redundant power.
v Non-hot-swap (some models)
One 425 watt output (115-230 V ac).
Electrical input:
v Sine-wave input (50 or 60 Hz) required
v Input voltage and frequency ranges
automatically selected
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
v Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
v Input kilovolt-amperes (kVA) approximately:
– Minimum: 0.15 kVA (all models)
– Maximum: 0.80 kVA
Heat output:
Approximate heat output in British thermal
units (Btu) per hour
v Minimum configuration: 341 Btu/hour (100
watts)
v Maximum configuration: 2455 Btu/hour (720
watts)
Environment:
v Air temperature:
– Server on: 10° to 35°C (50° to 95°F)
Altitude: 0 to 2134 m (7000 ft)
– Server off: -40° to +60°C (-40° to 140°F)
Maximum altitude: 2133 m (7000 ft)
v Humidity (operating and storage): 8% to
80%
Acoustical noise emissions:
v Non-redundant
Sound power, idle: 5.3 bel maximum
Sound power, operating: 5.8 bel maximum
v Redundant
Sound power, idle: 6.0 bel maximum
Sound power, operating: 6.1 bel maximum
4 IBM xSeries 225 Type 8647: Installation Guide
Size:
v Height: 440 mm (18.4 in.)
v Depth: 660 mm (26 in.)
v Width: 217 mm (6.5 in.)
v Weight: 20 kg (44 lb) to 25.8 kg (57 lb)
depending upon configuration
Page 25
Major components of your server
The orange color on components and labels in your server identifies hot-swap or
hot-plug components. You can install or remove these components while the server
is running, provided that the server is configured to support hot-swap and hot-plug
features. For complete details about installing or removing a hot-swap or hot-plug
component, see the information in Chapter 2, “Installing options”, on page 9.
The blue color on components and labels indicates touch points where a
component can be gripped, a latch moved, and so on.
The following illustration shows the major components in the server.
Note: The illustrations in this publication might differ slightly from your hardware.
Cover
Air baffle
EMC shield
Filler
panels
Rear adapterretaining bracket
Adapter airflow
guide
Microprocessor
Heatsink
Memory module
Large hot-swap
drive cage
Frame-support bracket
Front adaptersupport bracket
Bezel
Bezel
door
Chapter 1. Introduction 5
Page 26
System-board option connectors
The following illustration shows the system-board connectors for user-installable
options.
Microprocessor 1
(CPU1)
Microprocessor 2
(CPU2)
AGP Pro slot
PCI slot 1
(PCI1)
PCI-X slot 2
(PCI2)
PCI-X slot 3
(PCI3)
PCI-X slot 4
(PCI4)
PCI-X slot 5
(PCI5)
DIMM 1
DIMM 2
DIMM 3
DIMM 4
Battery
Video
adapter
Mini-PCI
type III slot 6
(PCI6)
Remote Supervisor Adapter (JMGT1)
6 IBM xSeries 225 Type 8647: Installation Guide
Page 27
System-board internal connectors
The following illustration shows the internal connectors on the system board.
Rear fan 1
(SYSFAN1)
Rear fan 2
(SYSFAN2)
CD audio
(JCD1)
Main power
(POWER1)
PCI fan
(SYSFAN5)
Center fan
(SYSFAN4) - some models
Powe r
(POWER2)
Wake-on-LAN
(JWL)
Diskette
drive (FDD1)
Secondary IDE
(IDE2)
Primary IDE
(IDE1)
Error LED
(JER2)
Cover switch
(JCI2)
Front panel
switch/LEDs
(JFP1)
SCSI
channel A
(SCSI1)
SCSI
channel B
(SCSI2)
SCSI LED
(J18)
System-board external connectors
The following illustration shows the external input/output port connectors on the
system board.
Mouse
Keyboard
USB 1/
USB 2
Parallel
(LPT1)
Serial A/
Serial B
(COMA/
COMB)
Ethernet
Audio
Front panel USB (JUSB3)
Chapter 1. Introduction 7
Page 28
System-board error LEDs
The following illustration shows the LEDs on the system board. You might need to
refer to this illustration when solving problems with the server.
Fan 1
error LED
(D2)
Fan 2
error LED
(D19)
Microprocessor 2
error LED
(D32)
PCI fan error LED
(D55)
Center fan error
LED (SYSFAN4)
Table 2. Error LEDs
Without optional Remote
Error LED
DIMM error (D26, D27, D28,
D29)
Supervisor Adapter
Memory problem (also turns
on system error LED on the
front bezel)
Microprocessor 2 error (D32) Microprocessor 2 problem
(also turns on system error
LED on the front bezel)
Fan error (D2, D19, D55,
No function Fan failure
D56)
Hard disk error (LEDs on
hot-swap hard disk drives)
Hot-swap hard disk drive
failure
DIMM 1 error LED
(D27)
DIMM 2 error LED
(D26)
DIMM 3 error LED
(D29)
DIMM 4 error LED
(D28)
SCSI controller
status LED
(D45)
With optional Remote
Supervisor Adapter
Memory problem (also turns
on system error LED on the
front bezel)
Microprocessor 2 problem
(also turns on system error
LED on the front bezel)
Hot-swap hard disk drive
failure
8 IBM xSeries 225 Type 8647: Installation Guide
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Chapter 2. Installing options
This chapter provides basic instructions for installing hardware options in your
server. These instructions are intended for users who are experienced with setting
up IBM server hardware. If you need more detailed instructions, see the Option
Installation Guide on the IBM xSeries Documentation CD.
Installation guidelines
Before you begin installing options in your server, read the following information:
v Read the safety information beginning on page v and the guidelines in “Handling
static-sensitive devices” on page 10. This information will help you work safely
with your server and options.
v Make sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and other devices that you will connect to the
server.
v Back up all important data before you make changes to disk drives.
v Have a small flat-blade screwdriver available.
v You do not need to turn off the server to install or replace hot-swap power
supplies, hot-swap drives, or hot-plug Universal Serial Bus (USB) devices.
v The orange color on components and labels identifies hot-swap or hot-plug
components. You can install or remove hot-swap and hot-plug components while
the server is running, provided that the server is configured to support this
capability. See the instructions in this chapter for more information about
removing and installing hot-swap and hot-plug components.
v The blue color on components and labels identifies touch points, where you can
grip a component, move a latch, and so on.
v When you need to access the inside of the server to install options, you might
find it easier to lay the server on its side.
v For a list of supported options for your server, go to
http://www.ibm.com/pc/us/compat/.
System reliability guidelines
To help ensure proper cooling and system reliability, make sure that:
v Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed in it.
v If the server has redundant power, each of the power-supply bays has a power
supply installed in it.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2 in.) of open space around the front
and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the server cover before turning on the server.
Operating the server for extended periods of time (over 30 minutes) with the
server cover removed might damage server components.
When installing the server in a rack, make sure that space is available around
the server to enable the server cooling system to work properly. See the
documentation that comes with the rack for additional information.
v You have followed the cabling instructions that come with optional adapters.
v You have replaced a failed fan as soon as possible.
v You replace a hot-swap drive within 2 minutes of its removal.
© Copyright IBM Corp. 2003 9
Page 30
v You do not remove the air baffle when the server is operational. Operating the
server without the air baffle might cause the microprocessor to overheat.
v Microprocessor socket 2 always contains either a microprocessor baffle or a
microprocessor and heat sink.
Working inside the server with the power on
Your server supports hot-swap devices and is designed to operate safely while it is
turned on and the cover is removed. Follow these guidelines when you work inside
a server that is turned on:
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts
before working inside the server; do not wear cuff links while you are working
inside the server.
v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
v Remove items from your shirt pocket, such as pens and pencils, that could fall
into the server as you lean over it.
v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,
into the server.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices, including your server.
To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following
precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted
metal part of the server for at least 2 seconds. This drains static electricity from
the package and from your body.
v Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on your server cover or on
a metal surface.
v Take additional care when handling devices during cold weather. Heating reduces
indoor humidity and increases static electricity.
10 IBM xSeries 225 Type 8647: Installation Guide
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Removing the side cover
Complete the following steps to remove the side cover of the server:
1. Review the “Installation guidelines” on page 9.
2. Turn off the server and all attached devices (see “Turning on the server” on
page 38); then, disconnect all power cords and external cables.
3. Lay the server on its side.
4. Unlock the side cover; then, pull the cover-release latch away from the server,
and push the cover toward the rear of the server. Lift the side cover off the
server and set it aside.
Cover-release
latch
Key lock
Attention: For proper cooling and airflow, replace the cover before turning on the
server. Operating the server with the cover removed might damage server
components.
Chapter 2. Installing options 11
Page 32
Removing the bezel
When working with some devices, such as additional optical drives, you must first
remove the bezel to access the device.
Complete the following steps to remove the bezel:
1. Remove the side cover (see “Removing the side cover” on page 11).
2. For hot-swap hard disk drive models:
a. Open the server door.
b. Rotate the hot-swap lock bar forward and remove it from the bezel (see the
3. Locate the bezel-release lever; then, press the bezel-release lever toward the
front of the server.
4. Pull the top of the bezel away from the chassis; then, push the bezel down to
disengage the bottom tabs.
5. Remove the bezel from the server and store the bezel in a safe place.
illustration on page 26). If the hot-swap lock bar will not rotate, press the top
of the hot-swap lock bar to release the lock mechanism.
For instructions for replacing the bezel, see “Replacing the bezel” on page 34.
12 IBM xSeries 225 Type 8647: Installation Guide
Page 33
Removing and installing the support bracket
When working with some devices, such as hard disk drives, adapters, and memory
modules, you must first remove the support bracket to access the device.
Complete the following steps to remove the support bracket:
1. Review the safety information beginning on page v and “Installation guidelines”
on page 9.
2. Remove the side cover (“Removing the side cover” on page 11).
3. If your server comes with a standard support bracket similiar to the support
bracket in the following illustration, complete the following steps:
a. Pull out on the rear end of the support bracket at a 45° angle.
b. Disengage the front end of the support bracket from the server and set the
bracket aside.
Chapter 2. Installing options 13
Page 34
4. If your server comes with a support bracket that has a fan and a fan bracket
attachment that looks like the bracket in the following illustration, complete the
following steps:
a. Disconnect the fan cable from the fan connector on the system board before
removing the support bracket.
b. Pull out on the rear end of the support bracket at a 45° angle.
c. Disengage the front end of the support bracket from the server and set the
bracket aside.
To reinstall the support bracket, reverse the previous steps for your server.
Working with adapters
Your server comes with adapter connectors or slots. The standard video adapter is
installed in mini-PCI slot 6 (PCI6). You can install up to five additional optional
adapters in PCI slot 1 (PCI1) and PCI-X slots 2 through 5 (PCI2 through PCI5).
See “System-board option connectors” on page 6 for the locations of expansion
slots on the system board.
Adapter considerations
Before you install an adapter, review the following information:
v Read the documentation that comes with your operating system.
v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this chapter. If you need to change
the switch or jumper settings on your adapter, follow the instructions that come
with the adapter.
v Installation of an AGP video adapter in the AGP slot is not supported.
v You can install a only 32-bit adapter in the 32-bit PCI slot 1 and 64-bit adapters
in the 64-bit PCI-X slots 2 through 5.
v You can install full-length adapters in all five expansion slots. None of the
expansion slots are hot-plug.
v The 32-bit PCI slot 1 supports 5.0 V signaling PCI adapters; it does not support
3.3 V signaling adapters or 64-bit adapters.
v The 64-bit PCI-X slots 2 through 5 support 3.3 V signaling PCI or PCI-X
adapters; they do not support 5.0 V signaling adapters.
v The PCI bus configuration is as follows:
– The 32-bit PCI slot 1 and mini-PCI slot 6 (video adapter) are on the 33 MHz
PCI bus.
14 IBM xSeries 225 Type 8647: Installation Guide
Page 35
Note: Do not install any adapters other than the standard video adapter in
mini-PCI slot 6. Other adapter types are not supported.
– The 64-bit PCI-X slots 2 and 3 and the integrated Ethernet controller are on
the 100 MHz PCI-X bus, channel A.
– The 64-bit PCI-X slots 4 and 5 and the integrated SCSI controller with RAID
capabilities are on the 100 MHz PCI bus, channel B. If an optional
ServeRAID
™
-5i controller is installed, it overrides the standard functionality of
the integrated SCSI controller with RAID capabilities and forces PCI-X slots 4
and 5 to 66 MHz.
v The optional IBM Remote Supervisor Adapter can be installed only in PCI slot 1.
Use the ribbon cable that comes with this adapter to connect it to the Remote
Supervisor Adapter connector (JMGT1) on the system board.
v The optional ServeRAID-5i controller can be installed only in PCI-X slot 4 and
must use the 3-U bracket that comes preinstalled on the controller.
v To provide failover protection, an optional Ethernet adapter can be installed only
in PCI-X slots 2 through 5.
v The server scans the AGP slot, mini-PCI slot 6, PCI expansion slot 1, and PCI-X
expansion slots 2 through 5 to assign system resources. Then, the server starts
the PCI devices in the following order, if you have not changed the default
startup sequence: AGP slot, mini-PCI slot 6, PCI expansion slot 1, system-board
integrated drive electronics (IDE) or SCSI devices (including optional
ServeRAID-5i controller), and then PCI-X expansion slots 2 through 5.
v For a list of supported options for your server, go to
http://www.ibm.com/pc/support/ on the World Wide Web.
Installing an adapter
Note: You can install an optional ServeRAID-5i controller only in PCI-X slot 4. Slot
Complete the following steps to install an adapter in your server:
1. Review the “Installation guidelines” on page 9 and “Handling static-sensitive
devices” on page 10.
2. Remove the side cover (see “Removing the side cover” on page 11).
3. Determine which slot you will use for the adapter. Check the instructions that
come with the adapter for any requirements, restrictions, or cabling
instructions. It might be easier to route cables before you install the adapter.
4. Rotate the rear adapter-retention bracket to the open (unlocked) position and
remove it from the server. Rotate the front adapter-retention bracket to the
open position. If you are installing a smaller adapter, remove only the rear
adapter-retention bracket.
5. Remove the expansion-slot cover. From the rear of the server, press on the
slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place
for future use.
4 is the only PCI-X slot that supports the ServeRAID-5i controller
requirements. Install the ServeRAID-5i controller using the 3-U bracket that
comes preinstalled on the controller. See the documentation that comes with
the ServeRAID-5i controller for additional information.
Note: Expansion-slot covers must be installed on all vacant slots. This
maintains the electronic emissions standards of the server and ensures
proper ventilation of server components.
Chapter 2. Installing options 15
Page 36
6. Set any jumpers or switches on the adapter or system board according to the
documentation that comes with the adapter.
Attention: Avoid touching the components and gold-edge connectors on the
adapter.
7. If you are installing a full-length adapter, remove the blue adapter guide (if any)
from the end of the adapter.
Adapter guide
Attention: Be certain that the adapter is correctly seated in the expansion
slot before you turn on the server. Incomplete installation of an adapter might
damage the system board or the adapter.
8. Carefully grasp the adapter by the top edge or upper corners, and align it with
the expansion slot guides; then, press the adapter firmly into the expansion
slot. Move the adapter directly from the static-protective package to the
adapter slot.
Expansion-slot
cover
Rear adapterretaining
bracket
Adapter
Front adapter-
bracketretaining
9. Connect required cables to the adapter. Route cables so that they do not block
the flow of air from the fans. If you are installing an optional SCSI adapter, see
“Cabling an optional SCSI adapter” on page 18 for additional information.
10. If you have another adapter to install, repeat steps 3 through 9.
16 IBM xSeries 225 Type 8647: Installation Guide
Page 37
11. If you have installed a full-length adapter, rotate the front adapter-support
bracket to the closed (locked) position.
12. Reinstall the rear adapter-retention bracket; then, rotate the bracket to the
closed (locked) position.
Note: If any adapters in your server are large or have heavy cables attached
to them, you can remove the rear adapter-retention bracket and secure
all of the adapters with expansion-slot screws. The expansion-slot
screws are stored on the frame-support bracket.
13. If you have other options to install, do so now; otherwise, go to “Completing
the installation” on page 34.
Chapter 2. Installing options 17
Page 38
Cabling an optional SCSI adapter
You can install an optional SCSI adapter in your server to control the internal hard
disk drives. With a SCSI adapter installed, you can configure the internal hard disk
drives into disk arrays. You can also cable a SCSI adapter to external hard disk
drives. See your SCSI adapter option documentation for complete instructions for
installing a SCSI adapter in your server and for additional information about SCSI
adapters.
Notes:
1. This information in this section does not apply to the ServeRAID-5i controller,
which uses the integrated SCSI controller with RAID capabilities on the system
board.
2. An optional SCSI adapter or cable option is required to connect external SCSI
devices.
Complete the following steps to cable an optional SCSI adapter:
1. Install the SCSI adapter (see “Installing an adapter” on page 15).
2. Connect the SCSI signal cable to the adapter and to one or more of the
signal-cable connectors to the rear of the SCSI devices.
3. Connect the SCSI-activity-indicator cable to the adapter and to the SCSI-LED
connector (J18) on the system board. See “System-board internal connectors”
on page 7 for the location of the SCSI-LED connector.
SCSI
signal
cable
Expansion-slot
cover
Rear adapterretaining
bracket
SCSI signal
cable connector
SCSI
Adapter
SCSI activity
indicator cable
connector
Front adapter-
bracketretaining
4. Complete the installation of the optional SCSI adapter.
SCSI
LED
SCSI
activity
indicator
cable
18 IBM xSeries 225 Type 8647: Installation Guide
Page 39
Installing internal drives
Depending on your server model, you might have one or more of the following
drives installed:
v Diskette
v Hard disk
v CD-ROM
Internal drive bays
Some server models come with an IDE CD-ROM drive in bay 1, a 3.5-in., 1.44 MB
diskette drive in bay 3, and six hot-swap hard disk drive bays. Other server models
come with an IDE CD-ROM drive in bay 1, a 3.5-in., 1.44 MB diskette drive in bay
3, and a hard disk drive in bay 7.
Server with hot-swap hard disk drives
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Bay 7
Bay 8
Bay 9
Chapter 2. Installing options 19
Page 40
Server with non-hot-swap hard disk drives
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Bay 7
Notes:
1. Diskette drives, tape drives, CD-ROM, CD-RW, and DVD drives are examples
of removable-media drives. You can install removable-media drives in bays 1, 2,
and 3 only.
2. The integrated IDE controller in your server supports the connection of up to
four IDE devices.
3. You can install a 3.5-in. slim-high or 5.25-in. half-high removable-media drive,
such as a tape backup drive, CD-RW, or DVD drive, in bay 2.
4. The server supports only one diskette drive.
5. To install a 3.5-in. drive in a 5.25-in. bay, you must use the 5.25-in. conversion
kit, supplied with the option.
6. The electromagnetic interference (EMI) integrity and cooling of the server are
protected by having all bays and PCI slots covered or occupied. When you
install a drive or PCI adapter, save the EMC shield and filler panel from the bay
or the PCI adapter slot cover in the event you later remove the option.
7. For a complete list of supported options for your server, go to
http://www.ibm.com/pc/support/ on the World Wide Web.
20 IBM xSeries 225 Type 8647: Installation Guide
Page 41
Preinstallation steps
Some of these steps are required only the first time a drive is installed in a specific
bay:
1. Review the safety information beginning on page v and the documentation that
comes with your drive.
2. Verify that you have all the cables and other equipment specified in the
documentation that comes with the drive.
3. Choose the bay in which you want to install the drive.
4. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive. If you are installing a SCSI device, be sure to
set the SCSI ID for that device.
Installing a drive in bay 2
Complete the following steps to install a drive in bay 2:
1. Follow the instructions in “Preinstallation steps” on page 21.
2. Remove the side cover (see “Removing the side cover” on page 11).
3. Remove the bezel (see “Removing the bezel” on page 12).
4. Remove the support bracket (see “Removing and installing the support
bracket” on page 13).
5. Use a screwdriver to pry the filler panel and EMC shield away from the server.
Note: If you are installing a drive that contains a laser, observe the following
safety precaution.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
v Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
Chapter 2. Installing options 21
Page 42
EMC shield
Filler panel
6. Touch the static-protective package containing the drive to any unpainted metal
surface on the server; then, remove the drive from the package and place it on
a static-protective surface.
7. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
Note: You might find it easier to install the new drive into the appropriate
opening on the front, and then attach the cables.
8. If you are installing a 5.25-in. drive in bay 2, push the drive into the bay; then,
use the two screws to attach the drive to the drive cage. If you are installing a
3.5-in. drive in bay 2, you must attach the 5.25-in. conversion kit, supplied with
the option, to the 3.5-in. drive.
9. Determine whether the drive is an IDE or SCSI device; then, connect one end
of the appropriate signal cable into the back of the drive and make sure that
the other end of this cable is connected into the appropriate IDE or SCSI
connector on the system board.
v If you are installing a SCSI removable-media drive, use the one-drop SCSI
cable that comes with the drive and connect it to SCSI channel B (SCSI2).
See “Power and signal cables for internal drives” on page 25 for additional
information about cabling drives and “System-board internal connectors” on
page 7 for the location of IDE and SCSI connectors on the system board.
v If there are open connectors on the cables connecting an existing IDE drive,
this cable can be used to connect the new drive. The 4-connector SCSI
cable that comes with non-hot-swap model servers cannot be used to
connect a SCSI drive in bay 2.
10. Route the signal cable so that it does not block the airflow to the rear of the
drives or over the microprocessor and memory.
22 IBM xSeries 225 Type 8647: Installation Guide
Page 43
11. Connect the power cable to the back of the drive. The connectors are keyed
and can be inserted only one way.
12. If you have other options to install or remove, do so now; otherwise replace
the support bracket and then go to “Completing the installation” on page 34.
Installing a non-hot-swap hard disk drive
Some server models come with non-hot-swap hard disk drives. Non-hot swap hard
disk drives are in the drive cage in bays 4, 5, 6, and 7. The drive cage is behind the
front of the adapter-support bracket. Drives are installed starting at the bottom in
bay 7. Additional drives are then installed in bays 6, 5, and 4.
Notes:
1. You can install up to four non-hot-swap hard disk drives in your server. The
additional space in the drive cage above bay 4 is not designed to accommodate
any additional drives.
2. When installing non-hot-swap hard disk drives, you might find it easier to lay the
server on its side.
Complete the following steps to install a non-hot-swap hard disk drive in bay 4, 5, 6,
or 7:
1. Follow the instructions in “Preinstallation steps” on page 21.
2. Remove the side cover (see “Removing the side cover” on page 11).
3. Remove the support bracket (see “Removing and installing the support
bracket” on page 13).
4. Press the drive cage release lever down and then rotate the cage out of the
server until the drive-cage retention tab locks into place and the open ends of
the drive slots and installed drives are facing you. Ensure that the drive cage
locks into place over the drive-cage retention tab by rotating the drive cage all
the way out of the server.
5. Attach the blue guide rails to the side of the drive using the screws that are
provided.
6. Slide the drive into the drive cage until the plastic tabs on the drive guide rails
lock into place in the drive cage. Clear any cables that might impede the
replacement of the drive cage.
7. Connect one end of the SCSI signal cable into the back of the drive and make
sure that the other end of this cable is connected into the SCSI connector on
the system board. See “Power and signal cables for internal drives” on
page 25
Chapter 2. Installing options 23
Page 44
page 25 for additional information about cabling drives and “System-board
internal connectors” on page 7 for the location of the SCSI connectors on the
system board. If there are open connectors on the cables connecting existing
SCSI drives, these cables can be used to connect the new drive.
8. Route the signal cable so that it does not block the air flow to the rear of the
drives or over the microprocessor and memory.
9. Connect the power cable to the back of the drive. The connectors are keyed
and can be inserted only one way.
10. Push the drive cage outward, and press in on the drive-cage release tab; then,
rotate the cage back into the server.
11. If you have other options to install or remove, do so now; otherwise, replace
the support bracket (see “Removing and installing the support bracket” on
page 13) and then go to “Completing the installation” on page 34.
24 IBM xSeries 225 Type 8647: Installation Guide
Page 45
Power and signal cables for internal drives
Your server uses cables to connect IDE and SCSI devices to the power supply and
to the system board. (See “System-board internal connectors” on page 7 for the
location of system-board connectors.) Review the following information before
connecting power and signal cables to internal drives:
v The drives that are preinstalled in your server come with power and signal cables
attached. If you replace any drives, remember which cable is attached to which
drive.
v When you install a drive, ensure that one of the drive connectors of the signal
cable is connected to the drive and that the connector at the other end of the
signal cable is connected to the system board.
v The server has two IDE buses, primary and secondary. Each of these buses
supports up to two IDE devices. The primary IDE bus uses connector IDE1 on
the system board and the secondary IDE bus uses connector IDE2.
v If you have only one IDE device on a cable, it must be set as a master device.
v If two IDE devices are used on a single cable, one must be designated as the
master device and the other as the subordinate device; otherwise, the server
might not recognize some of the IDE devices. The master and subordinate
designation is determined by switch or jumper settings on each IDE device.
The following cables are provided:
v Power cables: Four-wire power cables connect the drives to the power supply.
At the end of these cables are plastic connectors that can be attached to
different drives; these connectors vary in size.
v Signal cables: Signal cables are typically flat cables, also called ribbon cables,
that connect IDE, SCSI, and diskette drives to the system board. Two or three
types of signal cable come with your server:
– IDE: The wider IDE signal cable has three connectors. One of these
connectors is attached to the drive, one is a spare, and the third is attached to
the primary or secondary IDE connector on the system board. The spare
connector can be used to connect an additional IDE drive to your server.
The CD-ROM drive is attached to an ATA 100 signal cable. ATA 100 signal
cables are color-coded. The blue connector is attached to the system board.
The black connector is attached to the master IDE device. The gray middle
connector is attached to the subordinate IDE device.
– Diskette drive: The narrower signal cable has two connectors. One is
attached to the diskette drive, and the other is attached to the connector
(FDD1) on the system board.
– SCSI: A round SCSI cable connects SCSI devices to the integrated SCSI
controller with RAID capabilities on the system board. For hot-swap models,
the maximum cable length that supports Ultra320 SCSI hard disk drives is 16
inches. For more information about connecting SCSI devices, see the SCSI
documentation.
Chapter 2. Installing options 25
Page 46
Installing a hot-swap drive
Some server models support a maximum of six 1-inch (26 mm) slim-high, 3.5-inch,
hot-swap hard disk drives in the standard hot-swap bays. The hot-swap bays are
arranged vertically in the standard hard disk drive cage; the bay numbers are 4
through 9 (from top to bottom) with SCSI IDs of 0 through 5 (from bottom to top).
The hot-swap bays are below the removable-media drive bays.
For increased security, the hot-swap drives and filler panels are locked in the server
by the hot-swap lock bar. The hot-swap lock bar cannot be released, allowing
installation and removal of the hot-swap drives and filler panels, unless the key lock
on the server side cover is unlocked.
Notes:
1. All hot-swap drives being used in the server should have the same speed
rating; mixing speed ratings will cause all drives to operate at the lower speed.
2. You do not have to turn off the server to install hot-swap drives in the hot-swap
drive bays. However, you must turn off the server when performing any steps
that involve installing or removing cables.
3. The SCSI ID for each hot-swap hard disk drive is printed on the hot-swap lock
bar.
The following illustration shows how to install a hot-swap hard disk drive.
Complete the following steps to install a drive in a hot-swap bay.
Attention: To maintain proper system cooling, do not operate the server for more
than 10 minutes without either a drive or a filler panel installed in each bay.
1. Review the “Installation guidelines” on page 9, and “Handling static-sensitive
devices” on page 10.
2. Open the server door.
26 IBM xSeries 225 Type 8647: Installation Guide
Hot-swap
lock bar
Filler panel
Drive-tray
assembly
Drive tray-handle
(in open position)
Page 47
3. Remove the hot-swap lock bar:
a. Unlock the side-cover lock.
b. Rotate the hot-swap lock bar forward and remove it from the bezel. If the
hot-swap lock bar will not rotate, press the top of the hot-swap lock bar to
release the lock mechanism.
4. Remove the filler panel from one of the empty hot-swap bays by inserting your
finger into the depression at the left side of the filler panel and pulling it away
from the server.
5. Install the hard disk drive in the hot-swap bay:
a. Ensure that the tray handle is open (that is, perpendicular to the drive).
b. Align the drive assembly with the guide rails in the bay.
c. Gently push the drive assembly into the bay until the drive stops.
d. Push the tray handle to the closed (locked) position.
e. Check the hard disk drive status indicator to verify that the hard disk drive is
operating properly.
If the amber hard disk drive status LED for a drive is lit continuously, this
indicates that drive is faulty and needs to be replaced. If the green hard disk
drive activity LED is flashing, this indicates that the drive is being accessed.
Note: If your server is configured for RAID operation using the integrated SCSI
controller with RAID capabilities or an optional ServeRAID controller, you
might need to reconfigure your disk arrays after installing hard disk
drives. See the ServeRAID documentation on the IBM ServeRAID
Support CD for additional information about RAID operation and
complete instructions for using ServeRAID Manager.
6. If you are installing additional hot-swap hard disk drives, do so now; otherwise,
replace the hot-swap lock bar.
7. If you have other options to install or remove, do so now; otherwise go to
“Completing the installation” on page 34.
SCSI IDs for hot-swap hard disk drives
The hot-swap-drive backplane controls the SCSI IDs for the internal hot-swap drive
bays. The SCSI ID for each hot-swap hard disk drive is printed on the hot-swap
lock bar. Table 3 lists the SCSI IDs for the hard disk drives and backplane that are
connected to one channel in hot-swap hard disk drive models. In the typical
configuration, the standard hard disk drives and backplane are connected to
channel A.
Table 3. SCSI IDs for standard hot-swap hard disk drives and backplane
Device SCSI ID
Drive bay 9 0
Drive bay 8 1
Drive bay 7 2
Drive bay 6 3
Drive bay 5 4
Drive bay 4 5
Backplane 8
Chapter 2. Installing options 27
Page 48
Installing memory modules
You can increase the amount of memory in your server by installing memory
modules. Your server uses industry-standard PC2100 double-data-rate (DDR) dual
inline memory modules (DIMMs).
Notes:
1. The system board contains four DIMM connectors and supports two-way
memory interleaving.
2. The DIMM options available for your server are 128 MB, 256 MB, 512 MB, 1
GB, and 2 GB. Your server supports a minimum of 256 MB and a maximum of 8
GB of system memory.
3. The amount of usable memory will be reduced depending on the system
configuration. A certain amount of memory must be reserved for system
resources. The BIOS will display the total amount of installed memory and the
amount of configured memory.
4. Your server comes with two 256 MB or 512 MB DIMMs (for a total of 512 MB or
1024 MB) installed in the DIMM 3 and DIMM 4 memory connectors. When you
install additional DIMMs, be sure to install them as a pair in DIMM connectors 1
and 2.
5. DIMMs must be installed in matched pairs. The first pair of DIMMs you install in
DIMM 3 and DIMM 4 memory connectors must be the same size, speed, type,
and technology. You can mix compatible DIMMs from various manufacturers. If
you install a second pair of DIMMs in DIMM 1 and DIMM 2 memory connectors,
they do not have to be the same size, speed, type, and technology as the
DIMMs you installed in DIMM 3 and DIMM 4 memory connectors. However, the
size, speed, type, and technology of the DIMMs you install in DIMM 1 and
DIMM 2 memory connectors must match each other.
6. Install only 133 MHz (memory bus), 2.5 V, 184-pin, double-data-rate (DDR),
PC2100, registered synchronous dynamic random-access memory (SDRAM)
with error correcting code (ECC) DIMMs. These DIMMs must be compatible
with the latest PC2100 SDRAM Registered DIMM specification. For a list of
supported options for your server, go to http://www.ibm.com/us/compat/ on the
World Wide Web.
7. Your server supports Chipkill
MB or larger. Using any 128 MB DIMMs or DIMMs that are not type x4 on your
server disables Chipkill memory.
™
memory if the DIMMs are all type x4 and are 256
Complete the following steps to install a DIMM:
1. Review the safety information beginning on page v, and “Handling
static-sensitive devices” on page 10.
2. Remove the side cover (see “Removing the side cover” on page 11).
3. Remove the support bracket (see “Removing and installing the support bracket”
on page 13).
4. Locate the DIMM connectors on the system board. Determine the connectors
into which you will install the DIMMs. Install the DIMMs in the order shown in
the following table.
Table 4. DIMM installation sequence
Installation order DIMM connectors Diagnostic reference
First DIMM 3 and DIMM 4 Bank 2
Second DIMM 1 and DIMM 2 Bank 1
28 IBM xSeries 225 Type 8647: Installation Guide
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5. Open the retaining clips and, if necessary, remove any existing DIMM.
6. Touch the static-protective package containing the DIMM to any unpainted metal
surface on the server. Then remove the new DIMM from the package.
7. Gently open the retaining clip on each end of the DIMM slot. Turn the DIMM so
that the pins align correctly with the connector.
8. Insert the DIMM into the connector. Firmly press the DIMM straight down into
the connector by applying pressure on both ends of the DIMM simultaneously.
The retaining clips snap into the locked position when the DIMM is firmly seated
in the connector. If there is a gap between the DIMM and the retaining clips, the
DIMM has not been correctly installed. Open the retaining clips, remove the
DIMM, and then reinsert it.
DIMM 1
DIMM 2
DIMM 3
DIMM 4
9. If you have other options to install or remove, do so now; otherwise, replace the
support bracket (see “Removing and installing the support bracket” on page 13)
and go to “Completing the installation” on page 34.
Chapter 2. Installing options 29
Page 50
Installing an additional microprocessor
Your server comes with one microprocessor installed on the system board. Your
server supports up to two microprocessors. With two microprocessors, your server
can operate as a symmetric multiprocessing (SMP) server. With SMP, certain
operating systems and application programs can distribute the processing load
among the microprocessors.
Before you begin:
v Thoroughly review the documentation that comes with the microprocessor to
determine the required BIOS update. The latest level of BIOS code for your
server is available from the World Wide Web. See the User ’s Guide on the IBM
xSeries Documentation CD for the World Wide Web addresses.
v (Optional) Obtain an SMP-capable operating system. For a list of supported
operating systems and other options, go to http://www.ibm.com/pc/us/compat/ on
the World Wide Web.
Attention: To ensure proper server operation when you install an additional
microprocessor, use microprocessors that have the same cache size and type, and
the same clock speed. Microprocessor internal and external clock frequencies must
be identical. You can use the Configuration/Setup Utility program in your server to
determine the specific type of microprocessor on your system board.
Important: A microprocessor must always be installed in socket CPU1 of the
system board.
Notes:
1. To order additional microprocessor options, contact your IBM marketing
representative or authorized reseller.
2. Terminator cards are not required for empty microprocessor sockets. However,
for airflow, an empty microprocessor socket must contain a microprocessor
baffle.
3. The microprocessor speeds are automatically set for this server; therefore, you
do not need to set any microprocessor frequency-selection jumpers or switches.
4. If you need to replace a microprocessor, call for service.
5. For additional illustrations of the system-board components, see “System-board
option connectors” on page 6.
Some operating systems need to be configured to support an additional
microprocessor. See the Option Installation Guide on the IBM xSeries
Documentation CD for instructions.
30 IBM xSeries 225 Type 8647: Installation Guide
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The following illustration shows how to install an additional microprocessor.
Microprocessor
baffle
Microprocessor 2
Heatsink 2
Captive screws
Microprocessor
release lever
DIMMs
Complete the following steps to install an additional microprocessor:
1. Review the “Installation guidelines” on page 9 and “Handling static-sensitive
devices” on page 10.
2. Remove the side cover (see “Removing the side cover” on page 11).
3. Remove the support bracket (“Removing and installing the support bracket” on
page 13).
4. Remove the adapter airflow guide:
a. Rotate the front and rear adapter-retention brackets to the open (unlocked)
position.
b. Slide the adapter airflow guide out of the guides on the air baffle and front
adapter-support bracket; then, remove it from the chassis.
5. Remove the air baffle by unhooking it from its retaining tabs and lifting it off the
chassis.
6. Locate the second microprocessor socket (connector CPU2) on the system
board.
7. Remove the microprocessor baffle from the second microprocessor socket.
8. If the second microprocessor socket is covered with protective film, peel and
remove the film.
9. Install the microprocessor:
a. Touch the static-protective package containing the new microprocessor to
any unpainted metal surface on the server; then, remove the
microprocessor from the package.
Chapter 2. Installing options 31
Page 52
Attention:
1) Do not use excessive force when pressing the microprocessor into the
socket.
2) Make sure that the microprocessor is oriented and aligned correctly
with pin number 1 in the socket before you try to close the
microprocessor-release lever. The following illustration shows the
alignment marks for both microprocessors and sockets.
Alignment marks
Microprocessor 2
Alignment marks
Microprocessor
socket 2
Microprocessor 1
Microprocessor
socket 1
b. Pull out and lift up on the microprocessor-release lever to unlock the
microprocessor socket.
c. Center the microprocessor over the microprocessor socket. Align the
triangle on the corner of the microprocessor with the triangle on the corner
of the socket and carefully press the microprocessor into the socket.
d. Carefully close the microprocessor-release lever to secure the
microprocessor in the socket.
Attention: Do not set the heat sink down after you remove the plastic cover
and do not touch the thermal grease on the bottom of the heat sink. Touching
the thermal grease will contaminate it. If the thermal grease on the
microprocessor or heat sink becomes contaminated, contact your service
technician.
10. Install the heat sink on the microprocessor.
Thermal grease
Heat sink
a. Remove the plastic cover from the bottom of the heat sink.
b. Align and place the heat sink on top of the microprocessor, grease side
down, in the retention bracket. Press firmly on the heat sink.
Attention: Alternate the tightening of the two captive screws to prevent
damage to the microprocessor. Ensure that the screws are completely
tightened (until they stop); otherwise, damage to the microprocessor will
occur.
c. Secure the heat sink to the microprocessor by tightening the captive
screws. Alternate between the two captive screws in the heat sink while
tightening them.
11. Install the air baffle.
12. Install the adapter airflow guide:
a. Rotate the front and rear adapter-retention brackets to the open (unlocked)
position.
32 IBM xSeries 225 Type 8647: Installation Guide
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b. Slide the adapter airflow guide into the guides on the air baffle and front
adapter-support bracket; then, push it into place, using care to not damage
any cables.
c. Rotate the front and rear adapter-retention brackets to the closed (locked)
position.
13. If you have other options to install or remove, do so now; otherwise, replace
the support bracket and go to “Completing the installation” on page 34.
Installing a security rope clip
To help prevent theft, you can add a security rope clip and cable to your server.
Complete the following steps to install a rope clip:
1. Remove the side cover (see “Removing the side cover” on page 11).
2. Use a screwdriver to remove the two metal knockouts.
3. Insert the rope clip through the rear panel; then, attach and tighten the nuts.
4. Thread a cable through the rope clip and around an object that is not part of or
permanently secured to the building structure or foundation, and from which the
cable cannot be removed. Fasten the cable ends together with a lock. After you
add the security cable, be certain it does not interfere with other cables
connected to the server.
5. If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 34.
Rope clip
Chapter 2. Installing options 33
Page 54
Completing the installation
To complete your installation, you must reinstall the bezel, reinstall the side cover,
connect all the cables and, for certain options, run the Configuration/Setup Utility
program. Follow the instructions in this section.
Replacing the bezel
The following illustration shows how to install the bezel on the server.
Complete the following steps to replace the bezel:
1. Insert the two tabs on the bottom of the bezel into the matching holes on the
server chassis.
2. Push the top of the bezel toward the server until the two tabs at the top of the
bezel snap into place.
3. For hot-swap hard disk drive models, make sure the side cover is unlocked;
then, insert the hot-swap lock bar into the slots on the bezel and rotate it to the
locked position. The hot-swap lock bar locks when you lock the side cover key
lock.
34 IBM xSeries 225 Type 8647: Installation Guide
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Replacing the side cover
If you removed the support bracket or bezel, reinstall it before you replace the side
cover. See “Removing and installing the support bracket” on page 13 and
“Replacing the bezel” on page 34..
Note: The rear adapter retaining bracket rests against the server side cover. You
might find it easier to lay the server on its side to replace the side cover.
Complete the following steps to replace the side cover:
1. Before installing the cover, check that all cables, adapters, and other
components are installed and seated correctly and that you have not left loose
tools or parts inside the server.
2. Place the bottom lip of the side cover over the bottom edge of the server
chassis.
3. Rotate the side cover to a vertical position, inserting the tabs at the top of the
side cover into the matching slots in the server chassis.
4. Slide the side cover forward until it locks in place. Press down on the
cover-release-latch button as you close the cover-release latch to lock the side
cover.
Cover-release
latch
5. For hot-swap hard disk drive models, open the server door and hold the
hot-swap lock bar in the closed position, lock the side cover key lock, and close
the server door.
Key lock
Chapter 2. Installing options 35
Page 56
Cabling the server
If your server cables and connector panel have color-coded connections, match the
color of the cable end with the color of the connector. For example, match a blue
cable end with a blue panel connector, a red cable end with a red connector, and
so on.
Attention: To prevent damage to equipment, connect the power cords last.
The following illustration shows the input/output (I/O) connectors on the rear of the
server.
Power cord
connector
Mouse
Keyboard
USB 2
USB 1
Serial 1
Parallel
Serial 2
Ethernet
Line out (green)
Line in (blue)
Mic (pink)
2
1
1
2
Video
SCSI knockout
Updating your server configuration
When you start your server for the first time after you add or remove an internal
option or an external SCSI device, you might see a message telling you that the
configuration has changed. The Configuration/Setup Utility program automatically
starts so that you can save the new configuration information. See Chapter 4,
“Configuring the server”, on page 41 for additional information.
Some options have device drivers that you need to install. See the documentation
that comes with your option for information about installing any required device
drivers.
Your server comes with one microprocessor installed on the system board. If you
have installed an additional microprocessor, your server can now operate as an
SMP server. Therefore, you might need to upgrade your operating system to
support SMP. See the User’s Guide on the IBM xSeries Documentation CD and
your operating-system documentation for additional information.
If your server has a RAID configuration using the integrated SCSI controller with
RAID capabilities or has a ServeRAID controller installed and you have installed or
removed a hard disk drive, see the ServeRAID documentation that comes with your
server for information about reconfiguring your disk arrays.
36 IBM xSeries 225 Type 8647: Installation Guide
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Chapter 3. Server controls, LEDs, and power
This section identifies the controls and indicators on the front and rear of your
server. It also describes the power features of your server.
Controls and LEDs
The following illustration shows the controls and LEDs on the server.
Ethernet link
status LED
Ethernet
transmit/receive
activity LED
CD-eject
button
CD-ROM drive
activity LED
Diskette-eject
button
Diskette drive
activity LED
Hard disk drive
activity LED
Power-on
LED
Power-control
button
System error
LED
AC power LED
This LED is on each hot-swap power supply on the back of some server
models. During typical operation, both the ac and dc power LEDs are on.
For any other combination of LEDs, see the Hardware Maintenance Manual
and Troubleshooting Guide on the IBM xSeries Documentation CD.
CD-eject button
Press this button to release a CD from the CD-ROM drive.
CD-ROM drive activity LED
When this LED is lit, it indicates that the CD-ROM drive is in use.
DC power LED
This LED is on each hot-swap power supply on the back of some server
models. During typical operation, both the ac and dc power LEDs are on.
For any other combination of LEDs, see the Hardware Maintenance Manual
and Troubleshooting Guide on the IBM xSeries Documentation CD.
Diskette-eject button
Press this button to release a diskette from the diskette drive.
Diskette drive activity LED
When this LED is lit, it indicates that the diskette drive is in use.
Ethernet link status LED
This LED is on the Ethernet connector on the back of the server. When this
LED is lit, it indicates that there is an active connection on the Ethernet
port.
Ethernet transmit/receive activity LED
© Copyright IBM Corp. 2003 37
This LED is on the Ethernet connector on the back of the server. When this
LED is lit, it indicates that there is activity between the server and the
network.
Page 58
Hard disk drive activity LED
When this LED is flashing, it indicates that a hard disk drive is in use.
Hot-swap hard disk drive activity LED
On some server models, each hot-swap drive has a hard disk drive activity
LED. When this green LED is flashing, it indicates that the drive is in use.
Hot-swap hard disk drive status LED
On some server models, each hot-swap hard disk drive has a status LED. If
the status LED for a drive is lit continuously, that individual drive is faulty.
The interpretation of a flashing status LED depends on the SCSI controller
connected to the hot-swap drive, as follows:
v When the drive is connected to the integrated SCSI controller with RAID
capabilities, a flashing status LED indicates that the drive is a secondary
drive in a mirrored pair and the drive is being synchronized.
v When the drive is connected to an optional ServeRAID controller, a
slowly flashing (one flash per second) status LED indicates that the drive
is being rebuilt. When the LED is flashing rapidly (three flashes per
second), it indicates that the controller is identifying the drive.
Power-control button
Press this button to turn the server on and off manually.
Power-on LED
When this LED is lit and not flashing, it indicates that the server is turned
on. When this LED is flashing, it indicates that the server is off and still
connected to an ac power source (standby mode).
System-error LED
When this LED is lit, it indicates that a system error has occurred. An LED
on the system board might also be lit to help isolate the error. See
Chapter 6, “Solving problems”, on page 53 for additional information.
Detailed troubleshooting information is in the Hardware Maintenance
Manual and Troubleshooting Guide on the IBM xSeries Documentation CD.
Server power features
When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic is shut down; however, the server
can respond to remote requests to turn on the server. The power-on LED flashes to
indicate that the server is connected to an ac power source but is not turned on
(standby mode).
Turning on the server
Notes:
1. Turn on all external devices, such as the monitor, before turning on the server.
2. The power-on LED on the front of the server is lit when the server is on and
while it is powering-up.
Approximately 20 seconds after the server is connected to ac power, the
power-control button becomes active, and you can turn on the server and start the
operating system by pressing the power-control button. The server can also be
turned on in any of the following ways:
v If a power failure occurs while the server is turned on, the server will restart
automatically when power is restored.
38 IBM xSeries 225 Type 8647: Installation Guide
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v If the server is connected to an ASM interconnect network that contains at least
one server with an optional Remote Supervisor Adapter installed, the server can
be turned on from the Remote Supervisor Adapter user interface.
v If an optional Remote Supervisor Adapter is installed in the server, the server can
be turned on from the Remote Supervisor Adapter user interface.
v When you plug in your server for the first time, the Wake on LAN
turn on the server. If your server was previously turned on, it must be properly
turned off for the Wake on LAN feature to turn on the server.
Note: When 4 GB or more of memory (physical or logical) is installed, some
memory is reserved for various system resources and is unavailable to the
operating system. The amount of memory that is reserved for system
resources depends on the operating system, the configuration of the server,
and the configured PCI options.
Turning off the server
When you turn off the server and leave it connected to ac power, the server can
respond to remote requests to turn on the server. To remove all power from the
server, you must disconnect it from the power source.
Some operating systems require an orderly shutdown before you turn off the server.
See your operating-system documentation for information about shutting down the
operating system.
®
feature can
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
Note: After turning off the server, wait at least 5 seconds before you press the
power-control button to turn on the server again.
The server can be turned off in any of the following ways:
v You can turn off the server from the operating system, if your operating system
supports this feature. After an orderly shutdown of the operating system, the
server will be turned off automatically.
v You can press the power-control button to start an orderly shutdown of the
operating system and turn off the server, if your operating system supports this
feature.
Chapter 3. Server controls, LEDs, and power 39
Page 60
v If the operating system stops functioning, you can press and hold the
power-control button for more than 4 seconds to turn off the server.
v If the server is connected to an ASM interconnect network that contains at least
one system with an optional Remote Supervisor Adapter installed, the server can
be turned off from the Remote Supervisor Adapter user interface.
v If an optional Remote Supervisor Adapter is installed in the server, the server can
be turned off from the Remote Supervisor Adapter user interface.
v The server can turn itself off as an automatic response to a critical system
failure.
40 IBM xSeries 225 Type 8647: Installation Guide
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Chapter 4. Configuring the server
The ServerGuide Setup and Installation CD provides software setup tools and
installation tools that are specifically designed for your IBM server. Use this CD
during the initial installation of your server to configure basic hardware features and
to simplify your operating system installation. (See “Using the ServerGuide Setup
and Installation CD” for more information.)
In addition to the ServerGuide Setup and Installation CD, you can use the following
configuration programs to customize your server hardware:
v Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) code that comes
with your server. You can use this program to configure serial- and
parallel-connector assignments, change the drive startup sequence, set the date
and time, and set passwords. For more information about how to start this utility,
see “Using the Configuration/Setup Utility program” on page 42.
v LSI Logic Configuration Utility
With the built-in LSI Logic Configuration Utility program, you can configure the
integrated SCSI controller and the devices that are attached to it. For information
about how to start this utility, see “Using the LSI Logic Configuration Utility
program” on page 43.
v ServeRAID Manager
The ServeRAID programs come with your server. If your server has a ServeRAID
controller installed, you must use the ServeRAID Configuration program to define
and configure your disk-array subsystem before you install your operating
system. See “Using ServeRAID Manager” on page 43 for more information.
This section provides the instructions for starting the utility programs. See the
User’s Guide on the IBM xSeries Documentation CD for detailed instructions for
using the configuration programs and ServerGuide Setup and Installation CD.
Using the ServerGuide Setup and Installation CD
The ServerGuide Setup and Installation CD provides state-of-the-art programs to
detect the server model and hardware options that are installed, configures the
server hardware, provides device drivers, and helps you install your operating
system. For information about the supported operating-system versions, see the
label on the CD.
1. Insert the ServerGuide Setup and Installation CD, and restart the server. If the
CD does not start, see “ServerGuide problems” on page 55..
2. Follow the instructions that appear on the screen to:
a. Select your language.
b. Select your keyboard layout and country.
c. View the overview to learn about ServerGuide features.
d. View the readme file to review installation tips about your operating system
and adapter.
e. Start the setup and hardware configuration programs.
f. Start the operating system installation. You will need your copy of the
operating-system CD.
© Copyright IBM Corp. 2003 41
Page 62
Using the Configuration/Setup Utility program
The Configuration/Setup Utility program is part of the BIOS code. You can use it to:
v Change interrupt request (IRQ) settings
v Change the startup drive sequence
v Configure serial port assignments
v Enable USB keyboard and mouse support
v Resolve configuration conflicts
v Set the date and time
v Set passwords
Complete the following steps to start the Configuration/Setup Utility program:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1. If
an administrator password has been set, you must type the administrator
password to access the full Configuration/Setup Utility menu.
3. Follow the instructions on the screen.
See the User’s Guide on the IBM xSeries Documentation CD for more detailed
information about the Configuration/Setup Utility.
Using the RAID configuration programs
Use the following programs to configure and manage RAID arrays. Be sure to use
these programs as described in this book:
v LSI Logic Configuration Utility program
Use the LSI Logic Configuration Utility program to:
– Perform a low-level format on a SCSI hard disk drive
– View or change SCSI IDs for attached devices
– Set SCSI protocol parameters on SCSI hard disk drives
v ServeRAID Manager
Use the ServeRAID Manager program to:
– Configure a redundant array of independent disks (RAID)
– View your RAID configuration and associated devices
– Monitor operation of your RAID controllers
The following notes provide information that you must consider when using the LSI
Logic Configuration Utility and the ServeRAID Manager programs to configure and
manage your arrays:
v The integrated SCSI controller with RAID capabilities in your server supports only
RAID level 1 with a hot-spare drive installed. Installing an optional ServeRAID
controller provides additional RAID levels.
v You cannot use the ServerGuide Setup and Installation CD to configure the
integrated SCSI controller with RAID capabilities.
v When you create a RAID 1 mirrored pair, all drives must be on the same
channel.
v Hard disk capacities influence the way you create arrays. Drives in the array can
be of different capacities, but the RAID controller treats them as if they all have
the capacity of the smallest disk drive.
42 IBM xSeries 225 Type 8647: Installation Guide
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v To help ensure signal quality, do not mix drives with different speeds and data
rates.
v You can set up a mirror after the operating system is installed on the primary
drive only if you are using the integrated SCSI controller with RAID capabilities.
You must ensure that the primary drive has the lower SCSI ID (for example 0).
Important: If you use the integrated SCSI controller with RAID capabilities to
configure a RAID level 1 (mirrored) array after you install the
operating system, you will lose access to any data or applications
that were previously stored on the secondary physical drive of the
mirrored pair.
v To update the firmware and BIOS for an optional ServeRAID controller, you must
use the IBM ServeRAID Support CD that comes with ServeRAID option.
v If you install a different type of RAID controller in your server, use the
configuration method supplied with the RAID controller to view or change SCSI
settings for attached devices.
Using the LSI Logic Configuration Utility program
Complete the following steps to start the LSI Logic Configuration Utility program:
1. Turn on the server.
2. When the prompt <<< Press <CTRL><C> to start LSI Logic Configuration
Utility >>> appears, press Ctrl+C. If you have set an administrator password,
you are prompted to type the password.
3. Use the arrow keys to select a controller (channel) from the list of adapters;
then, press Enter.
4. Follow the instructions on the screen to change the settings of the selected
items; then, press Enter. The Device Properties and Mirroring Properties
choices produce additional screens of parameters to review or change.
See the User’s Guide on the IBM xSeries Documentation CD for more detailed
information about the LSI Logic Configuration Utility. In addition, an LSI
Command-line configuration program (CFG1030) is available at
http://www.ibm.com/pc/support/.
Using ServeRAID Manager
You can run ServeRAID Manager in startable-CD mode from the IBM ServeRAID
Support CD or as an installed program. For information about installing ServeRAID
Manager, see the documentation on the CD.
The following sections provide instructions for running ServeRAID Manager in
startable-CD mode to configure your integrated SCSI controller with RAID
capabilities and perform an initial RAID configuration on your server. See the
ServeRAID documentation on the IBM ServeRAID Support CD for additional
information about RAID technology and instructions for using ServeRAID Manager
to configure your integrated SCSI controller with RAID capabilities.
Before you install your operating system, you must configure the controller that is
attached to the hard disk drives. You must use the configuration program on the
IBM ServeRAID Support CD to configure the integrated SCSI controller with RAID
capabilities or to configure an optional IBM ServeRAID controller.
Chapter 4. Configuring the server 43
Page 64
Notes:
1. You cannot use the ServerGuide Setup and Installation CD to configure the
optional controllers.
2. To update the firmware and BIOS for an optional ServeRAID controller, you
must use the IBM ServeRAID Support CD that comes with the ServeRAID
option.
Using ServeRAID Manager in startable-CD mode
The information in this section focuses on using the ServeRAID Manager program
in startable-CD mode to configure your controller. For information about installing
ServeRAID Manager, see the documentation on the IBM ServeRAID Support CD.
When you run the ServeRAID Manager program from the startable IBM ServeRAID
Support CD, you are using startable-CD mode, in which you can configure your
controller before you install your operating system.
To run the ServeRAID Manager program in startable-CD mode, turn on the server;
then, insert the IBM ServeRAID Support CD into the CD-ROM drive. If the
ServeRAID Manager program detects an unconfigured controller and ready drives,
the program automatically starts the Configuration wizard, and a window similar to
that shown in Figure 1 opens.
Figure 1. “Configuration wizard” window
Configuring the controller: You can use the Configuration wizard to configure
your controller. The Configuration wizard provides two configuration options:
Express and Custom. Express configuration automatically configures your controller,
and you can use Custom configuration to configure your controller manually.
44 IBM xSeries 225 Type 8647: Installation Guide
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Note: If the integrated RAID controller has two channels, it will appear in the
ServeRAID Manager tree as two controller objects. However, you can
configure only one array and one RAID level-1 logical drive.
Using Express configuration: Express configuration automatically configures your
controller. It creates an array by grouping together the first two physical drives that
appear in the ServeRAID Manager tree, and it creates a RAID level-1 logical drive.
Complete the following steps to use Express configuration:
1. In the ServeRAID Manager tree, click the controller.
2. Click Express configuration.
3. Click Next. The “Configuration summary” window opens.
4. Review the information that is displayed in the “Configuration summary” window.
To change the configuration, click Modify arrays.
Figure 2. “Configuration summary” window
5. Click Apply; then, click Yes when asked if you want to apply the new
configuration. The configuration is saved in the controller and in the physical
drives.
6. Exit from the ServeRAID Manager program and remove the CD from the
CD-ROM drive.
7. Restart the server.
Chapter 4. Configuring the server 45
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Using Custom configuration: To configure your controller manually, select
Custom configuration. Using Custom configuration, you can select which two
physical drives you want to configure and create a hot-spare drive.
Complete the following steps to use Custom configuration:
1. In the ServeRAID Manager tree, click the controller.
2. Click Custom configuration.
3. Click Next. The “Create arrays” window opens.
Figure 3. “Create arrays” window
4. From the list of ready drives, select the two drives you want to move to the
array.
5. Click
(Add selected drives) to add the drives to the array.
6. Complete the following steps if you want to configure a hot-spare drive:
a. Click the Spares tab.
b. Select the physical drive you want to designate as the hot-spare drive;
then, click
(Add selected drives).
46 IBM xSeries 225 Type 8647: Installation Guide
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7. Click Next. The “Configuration summary” window opens.
Figure 4. “Configuration summary” window
8. Review the information that is displayed in the “Configuration summary”
window. To change the configuration, click Back.
9. Click Apply; then, click Yes when asked if you want to apply the new
configuration. The configuration is saved in the controller and in the physical
drives.
10. Exit from the ServeRAID Manager program, and remove the CD from the
CD-ROM drive.
11. Restart the server.
Chapter 4. Configuring the server 47
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Viewing your configuration
You can use ServeRAID Manager to view information about RAID controllers and
the RAID subsystem (such as arrays, logical drives, hot-spare drives, and physical
drives).
To view information, expand the ServeRAID Manager tree; then, click the relevant
tree object. Detailed information about the selected device appears in the right
pane.
Figure 5. ServeRAID Manager window
To display available actions for an item, click the item in the ServeRAID Manager
tree and click Actions.
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Getting assistance
For more information about ServeRAID Manager, see the online help system. To
start the help system, either click
(Information about this window) on the
toolbar or select an item from the Help menu.
Figure 6. ServeRAID Manager help menu
The help system (ServeRAID Assist) will open within the ServeRAID Manager
interface.
To learn more about the ServeRAID Manager tree objects and the actions that
apply to them, select a tree object and click Actions → Hints and tips. ServeRAID
Assist will start, and information about the tree object will appear in the right pane
of ServeRAID Manager.
Chapter 4. Configuring the server 49
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Figure 7. Hints and tips feature
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Chapter 5. Updating IBM Director
If you plan to use IBM Director to manage your server, you must install the
applicable IBM Director updates, which could include a Service Pack for your
release of IBM Director, interim fixes, and a Director System Support Package
(DSSP) for this server.
Note: For Automatic Server Restart (ASR) support and environmental-sensor
support, you must install version 4.1 of IBM Director.
To install the IBM Director updates, complete the following steps, in order:
1. If you plan to enable the Automatic Server Restart (ASR) feature, install the
ASR device driver, which is available from the IBM Web site:
a. Go to the IBM Web site at http://www.ibm.com.
b. Click Support & downloads.
c. Click All downloads & drivers.
d. In the Enter search terms field, type advanced system management 8647
and click Submit.
e. Select the applicable IBM Advanced System Management device driver for
your server and operating system.
f. Click the file link for the executable file to download the file, and follow the
instructions in the readme file to install the device driver.
2. Install the IBM Director application.
3. If the IBM Director CD that comes with your server includes the IBM Director
Service Pack, install the Service Pack. If the CD does not contain the Service
Pack, check the IBM Web site to see whether a Service Pack is available. If it
is, download and install the Service Pack according to the instructions in its
readme file.
4. Install any applicable interim fixes, DSSPs, and additional updates for your
server from the IBM Web site:
a. Go to the IBM Web site at http://www.ibm.com.
b. Click Support & downloads.
c. Click All downloads & drivers.
d. In the Enter search terms field, type director 8647 and click Submit.
e. Select the interim fix, DSSP, or update that you want to download.
f. Click the file link for the executable file to download the file, and follow the
instructions in the readme file to install the update.
© Copyright IBM Corp. 2003 51
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Chapter 6. Solving problems
This section provides basic troubleshooting information to help you solve some
common problems that might occur while you are setting up your server.
If you cannot locate and correct the problem using the information in this section,
see Appendix A, “Getting help and technical assistance”, on page 61, the Hardware
Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation
CD, and the “Server Support” flowchart in the front of this book.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
v POST beep codes and error messages
The power-on self-test (POST) indicates the detection of a problem. See
“Power-on self-test (POST)” on page 54.
v Diagnostic programs and error messages
The diagnostic programs are provided on the IBM Enhanced Diagnostics CD.
These programs test the major components of your server.
Note: See “Solving problems” in the Hardware Maintenance Manual and
Troubleshooting Guide on the IBM xSeries
information about the diagnostic programs.
v ServerGuide problems
This chart lists problem symptoms and steps to correct problems when using the
ServerGuide Setup and Installation CD. See the “ServerGuide problems” on
page 55 for information.
v Troubleshooting charts
These charts list problem symptoms and steps to correct the problems. See the
“Troubleshooting charts” on page 56 for information.
v System-board error LEDs
An LED on the system board might also be lit to help isolate an error indicated
by the system error LED on the front of the server. See the “System-board error
LEDs” on page 8 for more information.
®
Documentation CD for
© Copyright IBM Corp. 2003 53
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Power-on self-test (POST)
When you turn on the server, the power-on self-test (POST) performs a series of
tests to check the operation of system components and some of the installed
options.
If POST finishes without detecting any problems, the first window of your operating
system or application program appears.
If POST detects a problem, more than one beep might sound, an error message
might appear on your screen, or both.
Notes:
1. If you have a user password set, you must type the password and press Enter,
when prompted, before the operating system will load.
2. A single problem might cause several error messages. When this occurs, work
to correct the cause of the first error message. After you correct the cause of
the first error message, the other error messages typically will resolve the next
time you run the test.
POST beep codes
The possible types of beep codes are:
No beeps
No beep codes indicates that your server successfully completed POST
without finding any errors.
Continuous beep
Your startup (boot) microprocessor has failed, or your system board or
speaker subsystem might contain a failing component. If the system
continues through POST with no errors, call for service. If no video appears,
the startup processor has failed.
Beep codes for specific failures
Beep codes indicating specific system problems are listed in the Hardware
Maintenance Manual and Troubleshooting Guide on the IBM xSeries
Documentation CD.
POST error messages
The following table provides an abbreviated list of the error messages that might
appear during POST.
Note: See the Hardware Maintenance Manual and Troubleshooting Guide on the
IBM xSeries Documentation CD for more information about the POST error
messages.
POST
message
162 Change in device
163 Time of day has not
164 Change in memory
Failing device or
problem found Suggested action
Verify that your optional devices are turned on and
configuration
been set
configuration
installed correctly.
Set the correct date and time.
Verify that your memory is installed properly; then,
restart the server and run the Configuration/Setup
Utility program.
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POST
message
201 Memory error Verify that your memory is fully seated and installed
289 Failing DIMM was
301 and
303
11xx Serial port error Verify that the serial cable is connected correctly.
1162 Serial port configuration
1601 BIOS code update
1800 PCI adapter hardware
2400 and
2462
00180xxx A PCI adapter requested
012980xx
and
012981xx
I9990305 POST could not find an
Failing device or
problem found Suggested action
properly.
Verify that your memory is correct for your server
disabled
Keyboard and keyboard
controller
error
needed
interrupt
Video adapter and
memory
a resource that is not
available
Data for microprocessor Download and install the latest level of system BIOS
operating system
and that it is installed properly.
Ensure that the keyboard cable is connected and
nothing is resting on the keyboard keys.
Start the Configuration/Setup Utility program and
ensure that the IRQ and I/O port assignments
needed by the serial port are available.
Download and install the latest level of system BIOS
code.
Start the Configuration/Setup Utility program and
verify that the interrupt resource settings are correct.
Call for service.
Start the Configuration/Setup Utility program and
ensure that the resources needed by the PCI
adapter are available.
code.
Install your operating system.
ServerGuide problems
The following table lists problem symptoms and suggested solutions.
Table 5. ServerGuide Setup and Installation CD
Symptom Suggested action
ServerGuide Setup and
Installation CD will not
start.
ServeRAID program
cannot view all installed
drives - or - cannot install
NOS.
The Operating System
Installation program
continuously loops.
ServerGuide will not start
your NOS CD.
Cannot install NOS option is unavailable.
v Ensure that the system is a supported server with a startable (bootable) CD-ROM drive.
v If the startup (boot) sequence settings have been altered, ensure that the CD-ROM
drive is first in the startup sequence.
v If more than one CD-ROM drive is installed, ensure that only one drive is set as the
primary drive. Start the CD from the primary drive.
v Ensure that there are no duplicate SCSI IDs or IRQ assignments.
v Ensure that the hard disk drive is connected properly.
Make more space available on the hard disk.
Ensure that the NOS CD you have is supported by the ServerGuide program. See the
ServerGuide Setup and Installation CD label for a list of supported NOS versions.
Ensure that the NOS is supported on your server. If the NOS is supported, either there is
no logical drive defined (ServeRAID systems) or the ServerGuide System Partition is not
present. Run the ServerGuide setup and configuration program, and ensure that setup is
complete.
Chapter 6. Solving problems 55
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Troubleshooting charts
The following table lists problem symptoms and suggested solutions. See the
Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries
Documentation CD for more detailed troubleshooting charts. If you cannot find the
problem in the troubleshooting charts, run the diagnostic programs. If you have run
the diagnostic test programs, or if running the tests does not reveal the problem,
call for service.
CD-ROM drive problems
CD-ROM Drive symptom Suggested action
CD-ROM drive is not
recognized.
CD is not working properly. Clean the CD.
CD-ROM drive tray is not
working. (The server must be
turned on.)
Verify that:
v The IDE channel to which the CD-ROM drive is attached (primary or secondary)
is enabled in the Configuration/Setup Utility program.
v All cables and jumpers are installed correctly.
v The correct device driver is installed for the CD-ROM drive.
If the problem remains, call for service.
If the problem remains, call for service.
Insert the end of a straightened paper clip into the manual tray-release opening.
If the problem remains, call for service.
Diskette drive problems
Diskette drive symptom Suggested action
Diskette drive activity LED stays
on, or the system bypasses the
diskette drive.
1. If there is a diskette in the drive, verify that:
v The diskette drive is enabled in the Configuration/Setup utility program.
v The diskette is good and not damaged. (Try another diskette if you have
one.)
v The diskette is inserted correctly in the drive.
v The diskette contains the necessary files to start the server.
v The software program is working properly.
v The cable is installed correctly (in the proper orientation).
2. To prevent diskette drive read/write errors, be sure the distance between
monitors and diskette drives is at least 76 mm (3 in.).
If the problem remains, call for service.
Hark disk drive problems
Hark disk drive symptom Suggested action
Not all drives are recognized by
the hard disk drive diagnostic
test (Fixed Disk test).
1. Remove the first drive not recognized and try the hard disk drive diagnostic test
again.
2. If the remaining drives are recognized, replace the drive you removed with a
new one.
If the problem remains, call for service.
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Keyboard, mouse, or pointing-device problems
Keyboard, mouse, or
pointing-device symptom Suggested action
All or some keys on the
keyboard do not work.
The mouse or pointing device
does not work.
Verify that:
v The keyboard cable is securely connected to the system, and the keyboard and
mouse cables are not reversed.
v Both the server and the monitor are turned on.
v Try using another keyboard.
If the problem remains, call for service.
Verify that:
v The mouse or pointing-device cable is securely connected, and that the
keyboard and mouse cables are not reversed.
v The mouse device drivers are installed correctly.
v Both the server and the monitor are turned on.
v Try using another mouse or pointing device.
If the problem remains, call for service.
Memory problems
Memory symptom Suggested action
The amount of system memory
displayed is less than the
amount of physical memory
installed.
1. Verify that:
v The memory modules are seated properly.
v You have installed the correct type of memory.
v If you changed the memory, you updated the memory configuration with the
Configuration/Setup Utility program.
v All banks of memory on the DIMMs are enabled. The server might have
automatically disabled a DIMM bank when it detected a problem or a DIMM
bank could have been manually disabled.
2. Check POST error log for error message 289:
v If the DIMM was disabled by a system-management interrupt (SMI), replace
the DIMM.
v If the DIMM was disabled by the user or by POST:
a. Start the Configuration/Setup Utility program.
b. Enable the DIMM.
c. Save the configuration and restart the server.
Microprocessor problems
Microprocessor symptom Suggested action
The server emits a continuous
tone during POST. (The startup
(boot) microprocessor is not
working properly.)
If the problem remains, call for service.
Call for service.
Chapter 6. Solving problems 57
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Monitor problems
Monitor symptom Suggested action
The screen is blank. Verify that:
v The server power cord is plugged into the server and a working electrical outlet.
v The monitor cables are connected properly.
v The monitor is turned on and the Brightness and Contrast controls are adjusted
correctly.
v If the servers are C2T chained together, verify that:
– The C2T chain cables are securely connected to the servers.
– The C2T breakout cable is connected properly.
– A server that is turned on is selected.
Important: In some memory configurations, the 3-3-3 beep code might sound
during POST followed by a blank display screen. If this occurs and the Boot Fail
Count feature in the Start Options of the Configuration/Setup Utility program is set
to Enabled (its default setting), you must restart the server three times to force the
system BIOS code to reset the CMOS values to the default configuration (memory
connector or bank of connectors enabled).
If the problem remains, call for service.
Only the cursor appears. Call for service.
The screen is wavy, unreadable,
rolling, distorted, or has screen
jitter.
If the monitor self-tests show the monitor is working properly, consider the location
of the monitor. Magnetic fields around other devices (such as transformers,
appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy,
unreadable, rolling, or distorted screen images. If this happens, turn off the monitor.
(Moving a color monitor while it is turned on might cause screen discoloration.)
Then move the device and the monitor at least 305 mm (12 in.) apart. Turn on the
monitor.
Notes:
1. To prevent diskette drive read/write errors, be sure the distance between
monitors and diskette drives is at least 76 mm (3 in.).
2. Non-IBM monitor cables might cause unpredictable problems.
3. An enhanced monitor cable with additional shielding is available for the 9521
and 9527 monitors. For information about the enhanced monitor cable, contact
your IBM reseller or IBM marketing representative.
If the problem remains, call for service.
Wrong characters appear on the
screen.
No video.
If the wrong language is displayed, update the BIOS code with the correct
language.
If the problem remains, call for service.
1. Make sure the correct machine is selected, if applicable.
2. Make sure all cables are locked down.
If the problem remains, call for service.
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Power problems
Power symptom Suggested action
The server does not turn on. Verify that:
v The power cords are properly connected to the server.
v The electrical outlet functions properly.
v The type of memory installed is correct.
v If you just installed an option, remove it, and restart the server. If the server now
turns on, you might have installed more options than the power supply supports.
If the problem remains, call for service.
System-board error LEDs
The following illustration shows the LEDs on the system board. You might need to
refer to this illustration when solving problems with the server.
Fan 1
error LED
(D2)
Fan 2
error LED
(D19)
Microprocessor 2
error LED
(D32)
PCI fan error LED
(D55)
Center fan error
LED (SYSFAN4)
DIMM 1 error LED
(D27)
DIMM 2 error LED
(D26)
DIMM 3 error LED
(D29)
DIMM 4 error LED
(D28)
SCSI controller
status LED
(D45)
Table 6. Error LEDs
Without optional Remote
Error LED
DIMM error (D26, D27, D28,
D29)
Supervisor Adapter
Memory problem (also turns
on system error LED on the
front bezel)
Microprocessor 2 error (D32) Microprocessor 2 problem
(also turns on system error
LED on the front bezel)
With optional Remote
Supervisor Adapter
Memory problem (also turns
on system error LED on the
front bezel)
Microprocessor 2 problem
(also turns on system error
LED on the front bezel)
Fan error (D2, D19, D55) No function Fan failure
Hard disk error (LEDs on
hot-swap hard disk drives)
Hot-swap hard disk drive
failure
Hot-swap hard disk drive
failure
Each error LED is lit to indicate a problem with a specific component. After a
problem is corrected, its LED will not be lit the next time the server is restarted; if
the problem remains, the LED will be lit again. See the User’s Guide on the IBM
xSeries Documentation CD for additional information.
Chapter 6. Solving problems 59
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60 IBM xSeries 225 Type 8647: Installation Guide
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Appendix A. Getting help and technical assistance
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This appendix contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your xSeries or IntelliStation system, and whom to call for service, if it is
necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation, and use the
diagnostic tools that come with your system.
v Go to the IBM Support Web site at http://www.ibm.com/pc/support/ to check for
technical information, hints, tips, and new device drivers.
v Use an IBM discussion forum on the IBM Web site to ask questions.
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the
publications that are provided with your system and software. The information that
comes with your system also describes the diagnostic tests that you can perform.
Most xSeries and IntelliStation systems, operating systems, and programs come
with information that contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see the information
for the operating system or program.
Using the documentation
Information about your IBM xSeries or IntelliStation system and preinstalled
software, if any, is available in the documentation that comes with your system.
That documentation includes printed books, online books, README files, and help
files. See the troubleshooting information in your system documentation for
instructions for using the diagnostic programs. The troubleshooting information or
the diagnostic programs might tell you that you need additional or updated device
drivers or other software. IBM maintains pages on the World Wide Web where you
can get the latest technical information and download device drivers and updates.
To access these pages, go to http://www.ibm.com/pc/support/ and follow the
instructions. Also, you can order publications through the IBM Publications Ordering
System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.
Getting help and information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
xSeries and IntelliStation products, services, and support. The address for IBM
xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM
IntelliStation information is http://www.ibm.com/pc/intellistation/.
© Copyright IBM Corp. 2003 61
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You can find service information for your IBM products, including supported options,
at http://www.ibm.com/pc/support/.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with xSeries servers, IntelliStation
workstations, and appliances. For information about which products are supported
by Support Line in your country or region, go to
http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, go to
http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support
telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to http://www.ibm.com/planetwide/ for support telephone numbers, or in
the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
62 IBM xSeries 225 Type 8647: Installation Guide
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Appendix B. IBM Statement of Limited Warranty Z125-4753-07
11/2002
Part 1 - General Terms
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 Country-unique Terms, and Part3-Warranty Information. The terms of Part 2
replace or modify those of Part 1. The warranties provided by IBM in this Statement
of Limited Warranty apply only to Machines you purchase for your use, and not for
resale. The term “Machine” means an IBM machine, its features, conversions,
upgrades, elements, or accessories, or any combination of them. The term
“Machine” does not include any software programs, whether pre-loaded with the
Machine, installed subsequently or otherwise. Nothing in this Statement of
Limited Warranty affects any statutory rights of consumers that cannot be
waived or limited by contract.
What this Warranty Covers
IBM warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to IBM’s Official Published Specifications
(“Specifications”) which are available on request. The warranty period for the
Machine starts on the original Date of Installation and is specified in Part 3 Warranty Information. The date on your invoice or sales receipt is the Date of
Installation unless IBM or your reseller informs you otherwise. Many features,
conversions, or upgrades involve the removal of parts and their return to IBM. A
part that replaces a removed part will assume the warranty service status of the
removed part. Unless IBM specifies otherwise, these warranties apply only in the
country or region in which you purchased the Machine.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES
APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
What this Warranty Does not Cover
This warranty does not cover the following:
v any software programs, whether pre-loaded or shipped with the Machine, or
installed subsequently;
v failure resulting from misuse (including but not limited to use of any Machine
capacity or capability, other than that authorized by IBM in writing), accident,
modification, unsuitable physical or operating environment, or improper
maintenance by you;
v failure caused by a product for which IBM is not responsible; and
v any non-IBM products, including those that IBM may procure and provide with or
integrate into an IBM Machine at your request.
© Copyright IBM Corp. 2003 63
Page 84
The warranty is voided by removal or alteration of identification labels on the
Machine or its parts.
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with “how-to” questions and those regarding Machine
set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.
How to Obtain Warranty Service
If the Machine does not function as warranted during the warranty period, contact
IBM or your reseller to obtain warranty service. If you do not register the Machine
with IBM, you may be required to present proof of purchase as evidence of your
entitlement to warranty service.
What IBM Will Do to Correct Problems
When you call for service, you must follow the problem determination and resolution
procedures that IBM specifies. A technician will attempt to make an initial diagnosis
of your problem and help you resolve it over the telephone.
The type of warranty service applicable to your Machine is specified in Part 3 Warranty Information.
You are responsible for downloading and installing designated Machine Code
(microcode, basic input/output system code (called “BIOS”), utility programs, device
drivers, and diagnostics delivered with an IBM Machine) and other software updates
from an IBM Internet Web site or from other electronic media, and following the
instructions that IBM provides.
If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g.,
keyboard, mouse, speaker, memory, hard disk drive and other easily replaceable
parts), IBM will ship these parts to you for replacement by you.
If the Machine does not function as warranted during the warranty period and your
problem cannot be resolved over the telephone, through your application of
Machine Code or software updates, or with a CRU, IBM or your reseller, if approved
by IBM to provide warranty service, will either, at its discretion, 1) repair it to make it
function as warranted, or 2) replace it with one that is at least functionally
equivalent. If IBM is unable to do either, you may return the Machine to your place
of purchase and your money will be refunded.
IBM or your reseller will also manage and install selected engineering changes that
apply to the Machine.
Exchange of a Machine or Part
When the warranty service involves the exchange of a Machine or part, the item
IBM or your reseller replaces becomes its property and the replacement becomes
yours. You represent that all removed items are genuine and unaltered. The
replacement may not be new, but will be in good working order and at least
functionally equivalent to the item replaced. The replacement assumes the warranty
service status of the replaced item.
Your Additional Responsibilities
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Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to:
1. ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the service request procedures that IBM or your reseller provides;
b. backup or secure all programs, data, and funds contained in the Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit IBM to fulfill its obligations; and
d. inform IBM or your reseller of changes in the Machine’s location.
4. (a) ensure all information about identified or identifiable individuals (Personal
Data) is deleted from the Machine (to the extent technically possible), (b) allow
IBM, your reseller or an IBM supplier to process on your behalf any remaining
Personal Data as IBM or your reseller considers necessary to fulfill its
obligations under this Statement of Limited Warranty (which may include
shipping the Machine for such processing to other IBM service locations around
the world), and (c) ensure that such processing complies with any laws
applicable to such Personal Data.
Limitation of Liability
IBM is responsible for loss of, or damage to, your Machine only while it is 1) in
IBM’s possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller are responsible for any of your confidential,
proprietary or personal information contained in a Machine which you return to IBM
for any reason. You should remove all such information from the Machine prior to its
return.
Circumstances may arise where, because of a default on IBM’s part or other
liability, you are entitled to recover damages from IBM. In each such instance,
regardless of the basis on which you are entitled to claim damages from IBM
(including fundamental breach, negligence, misrepresentation, or other contract or
tort claim), except for any liability that cannot be waived or limited by applicable
laws, IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring,
12 months’ charges apply) for the Machine that is subject of the claim. For
purposes of this item, the term “Machine” includes Machine Code and Licensed
Internal Code (“LIC”).
This limit also applies to IBM’s suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF,
OR DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES
OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 4) LOST
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PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. SOME STATES
OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY
TO YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in which you
acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights,
duties, and obligations arising from, or relating in any manner to, the subject matter
of this Statement of Limited Warranty, without regard to conflict of law principles.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
JURISDICTION TO JURISDICTION.
Jurisdiction
All of our rights, duties, and obligations are subject to the courts of the country in
which you acquired the Machine.
Part 2 - Country-unique Terms
AMERICAS
ARGENTINA
Governing Law: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Ordinary Commercial Court of the city of Buenos Aires.
BRAZIL
Governing Law: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the court of Rio de Janeiro, RJ.
PERU
Limitation of Liability: The following is added at the end of this section:
In accordance with Article 1328 of the Peruvian Civil Code the limitations and
exclusions specified in this section will not apply to damages caused by IBM’s willful
misconduct (“dolo”) or gross negligence (“culpa inexcusable”).
NORTH AMERICA
How to Obtain Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call
1-800-IBM-SERV (426-7378).
CANADA
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Limitation of Liability: The following replaces item 1 of this section:
1. damages for bodily injury (including death) or physical harm to real property and
tangible personal property caused by IBM’s negligence; and
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited
to the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices
Act 1974 or other similar legislation, IBM’s liability is limited to the repair or
replacement of the goods or the supply of equivalent goods. Where that condition
or warranty relates to right to sell, quiet possession or clear title, or the goods are of
a kind ordinarily acquired for personal, domestic or household use or consumption,
then none of the limitations in this paragraph apply.
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York, United States of America.
CAMBODIA, INDONESIA, LAOS, AND VIETNAM
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Singapore in accordance
with the Arbitration Rules of Singapore International Arbitration Center (“SIAC
Rules”) then in effect. The arbitration award shall be final and binding for the parties
without appeal and shall be in writing and set forth the findings of fact and the
conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being entitled
to appoint one arbitrator. The two arbitrators appointed by the parties shall appoint
a third arbitrator who shall act as chairman of the proceedings. Vacancies in the
post of chairman shall be filled by the president of the SIAC. Other vacancies shall
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 67
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be filled by the respective nominating party. Proceedings shall continue from the
stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
of the date the other party appoints its, the first appointed arbitrator shall be the
sole arbitrator, provided that the arbitrator was validly and properly appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of Hong Kong Special Administrative Region of China.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this section:
1. liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM’s negligence; and
2. as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, the charge paid by you for the individual Machine that is the
subject of the claim. For purposes of this item, the term “Machine” includes
Machine Code and Licensed Internal Code (“LIC”).
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Bangalore, India in
accordance with the laws of India then in effect. The arbitration award shall be final
and binding for the parties without appeal and shall be in writing and set forth the
findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being entitled
to appoint one arbitrator. The two arbitrators appointed by the parties shall appoint
a third arbitrator who shall act as chairman of the proceedings. Vacancies in the
post of chairman shall be filled by the president of the Bar Council of India. Other
vacancies shall be filled by the respective nominating party. Proceedings shall
continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
of the date the other party appoints its, the first appointed arbitrator shall be the
sole arbitrator, provided that the arbitrator was validly and properly appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
JAPAN
Governing Law: The following sentence is added to this section:
Any doubts concerning this Statement of Limited Warranty will be initially resolved
between us in good faith and in accordance with the principle of mutual trust.
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MALAYSIA
Limitation of Liability: The word “SPECIAL” in item 3 of the fifth paragraph is
deleted.
NEW ZEALAND
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this section are subject to the
limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York, United States of America (except when local law
requires otherwise).
PHILIPPINES
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL,
INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES; OR
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Metro Manila, Philippines
in accordance with the laws of the Philippines then in effect. The arbitration award
shall be final and binding for the parties without appeal and shall be in writing and
set forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being entitled
to appoint one arbitrator. The two arbitrators appointed by the parties shall appoint
a third arbitrator who shall act as chairman of the proceedings. Vacancies in the
post of chairman shall be filled by the president of the Philippine Dispute Resolution
Center, Inc. Other vacancies shall be filled by the respective nominating party.
Proceedings shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
of the date the other party appoints its, the first appointed arbitrator shall be the
sole arbitrator, provided that the arbitrator was validly and properly appointed.
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 69
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All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
SINGAPORE
Limitation of Liability: The words “SPECIAL” and “ECONOMIC” in item 3 in the
fifth paragraph are deleted.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased from
IBM or an IBM reseller.
Hot to Obtain Warranty Service: If you purchase a Machine in Austria, Belgium,
Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland,
Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway,
Portugal, Spain, San Marino, Sweden, Switzerland, United Kingdom or Vatican
State, you may obtain warranty service for that Machine in any of those countries
from either (1) an IBM reseller approved to perform warranty service or (2) from
IBM, provided the Machine has been announced and made available by IBM in the
country in which you wish to obtain service. If you purchased a Personal Computer
Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia,
Czech Republic, Georgia, Hungary, Kazakhstan, Kyrgyzstan, Federal Republic of
Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland,
Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty
service for that Machine in any of those countries from either (1) an IBM reseller
approved to perform warranty service or (2) from IBM.
If you purchase a Machine in a Middle Eastern or African country, you may obtain
warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an
IBM reseller, approved by IBM to perform warranty service on that Machine in that
country. Warranty service in Africa is available within 50 kilometers of an IBM
approved service provider. You are responsible for transportation costs for Machines
located outside 50 kilometers of an IBM approved service provider.
Add the following paragraph in Western Europe (Austria, Belgium, Cyprus,
Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein,
Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, San Marino, Sweden,
Switzerland, United Kingdom, Vatican State):
The warranty for Machines acquired in Western Europe shall be valid and
applicable in all Western Europe countries provided the Machines have been
announced and made available in such countries.
Governing Law:
The phrase “the laws of the country in which you acquired the Machine” is replaced
by:
1) “the laws of Austria” in Albania, Armenia, Azerbaijan, Belarus,
Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan,
Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia,
Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2)
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“the laws of France” in Algeria, Benin, Burkina Faso, Cameroon, Cape Verde,
Central African Republic, Chad, Comoros, Congo Republic, Djibouti,
Democratic Republic of Congo, Equatorial Guinea, French Guiana, French
Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon,
Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia,
Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis &
Futuna; 3) “the laws of Finland” in Estonia, Latvia, and Lithuania; 4) “the laws of
England” in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia,
Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria,
Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone,
Somalia, Tanzania, Uganda, United Arab Emirates, the United Kingdom, West
Bank/Gaza, Yemen, Zambia, and Zimbabwe; and 5) “the laws of South Africa” in
South Africa, Namibia, Lesotho and Swaziland.
Jurisdiction: The following exceptions are added to this section:
1) In Austria the choice of jurisdiction for all disputes arising out of this Statement
of Limited Warranty and relating thereto, including its existence, will be the
competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain,
Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait,
Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda,
Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United
Arab Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes
arising out of this Statement of Limited Warranty or related to its execution,
including summary proceedings, will be submitted to the exclusive jurisdiction of the
English courts; 3) in Belgium and Luxembourg, all disputes arising out of this
Statement of Limited Warranty or related to its interpretation or its execution, the
law, and the courts of the capital city, of the country of your registered office and/or
commercial site location only are competent; 4) in France, Algeria, Benin, Burkina
Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros,
Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea,
French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau,
Ivory Coast, Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte,
Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia,
Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of Limited
Warranty or related to its violation or execution, including summary proceedings, will
be settled exclusively by the Commercial Court of Paris; 5) in Russia, all disputes
arising out of or in relation to the interpretation, the violation, the termination, the
nullity of the execution of this Statement of Limited Warranty shall be settled by
Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and
Swaziland, both of us agree to submit all disputes relating to this Statement of
Limited Warranty to the jurisdiction of the High Court in Johannesburg; 7) in Turkey
all disputes arising out of or in connection with this Statement of Limited Warranty
shall be resolved by the Istanbul Central (Sultanahmet) Courts and Execution
Directorates of Istanbul, the Republic of Turkey; 8) in each of the following specified
countries, any legal claim arising out of this Statement of Limited Warranty will be
brought before, and settled exclusively by, the competent court of a) Athens for
Greece, b) Tel Aviv-Jaffa for Israel, c) Milan for Italy, d) Lisbon for Portugal, and e)
Madrid for Spain; and 9) in the United Kingdom, both of us agree to submit all
disputes relating to this Statement of Limited Warranty to the jurisdiction of the
English courts.
Arbitration: The following is added under this heading:
In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria,
Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova,
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 71
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Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan,
Ukraine, Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement
of Limited Warranty or related to its violation, termination or nullity will be finally
settled under the Rules of Arbitration and Conciliation of the International Arbitral
Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three
arbitrators appointed in accordance with these rules. The arbitration will be held in
Vienna, Austria, and the official language of the proceedings will be English. The
decision of the arbitrators will be final and binding upon both parties. Therefore,
pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties
expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM may,
however, institute proceedings in a competent court in the country of installation.
In Estonia, Latvia and Lithuania all disputes arising in connection with this
Statement of Limited Warranty will be finally settled in arbitration that will be held in
Helsinki, Finland in accordance with the arbitration laws of Finland then in effect.
Each party will appoint one arbitrator. The arbitrators will then jointly appoint the
chairman. If arbitrators cannot agree on the chairman, then the Central Chamber of
Commerce in Helsinki will appoint the chairman.
EUROPEAN UNION (EU)
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:
Consumers have legal rights under applicable national legislation governing the sale
of consumer goods. Such rights are not affected by the warranties provided in this
Statement of Limited Warranty.
How to Obtain Warranty Service: The following is added to this section:
To obtain warranty service from IBM in EU countries, see the telephone listing in
Part3-Warranty Information.
You may contact IBM at the following address:
IBM Warranty & Service Quality Dept.
PO Box 30
Spango Valley
Greenock
Scotland PA16 0AH
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS,
PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND
Limitation of Liability: The following replaces the terms of this section in its
entirety:
Except as otherwise provided by mandatory law:
1. IBM’s liability for any damages and losses that may arise as a consequence of
the fulfillment of its obligations under or in connection with this Statement of
Limited Warranty or due to any other cause related to this Statement of Limited
Warranty is limited to the compensation of only those damages and losses
proved and actually arising as an immediate and direct consequence of the
non-fulfillment of such obligations (if IBM is at fault) or of such cause, for a
maximum amount equal to the charges you paid for the Machine. For purposes
of this item, the term “Machine” includes Machine Code and Licensed Internal
Code (“LIC”).
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The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
IBM is legally liable.
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE
CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES; OR
4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED
SAVINGS.
FRANCE AND BELGIUM
Limitation of Liability: The following replaces the terms of this section in its
entirety:
Except as otherwise provided by mandatory law:
1. IBM’s liability for any damages and losses that may arise as a consequence of
the fulfillment of its obligations under or in connection with this Statement of
Limited Warranty is limited to the compensation of only those damages and
losses proved and actually arising as an immediate and direct consequence of
the non-fulfillment of such obligations (if IBM is at fault), for a maximum amount
equal to the charges you paid for the Machine that has caused the damages.
For purposes of this item, the term “Machine” includes Machine Code and
Licensed Internal Code (“LIC”).
The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
IBM is legally liable.
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE
CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES; OR
4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED
SAVINGS.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The warranty period for Machines is 12 months from the date of delivery. The
limitation period for consumers in action for breach of warranty is the statutory
period as a minimum. In case IBM or your reseller is unable to repair an IBM
Machine, you can alternatively ask for a partial refund as far as justified by the
reduced value of the unrepaired Machine or ask for a cancellation of the respective
agreement for such Machine and get your money refunded.
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 73
Page 94
The second paragraph does not apply.
What IBM Will Do to Correct Problems: The following is added to this section:
During the warranty period, transportation for delivery of the failing Machine to IBM
will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by IBM with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms
in cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this section:
as to any other actual direct damages, IBM’s liability will be limited to the total
amount you paid for the Machine that is the subject of the claim. For purposes of
this item, the term “Machine” includes Machine Code and Licensed Internal Code
(“LIC”).
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this section:
In such instances, regardless of the basis on which you are entitled to claim
damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
GERMANY
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The minimum warranty period for Machines is twelve months. In case IBM or your
reseller is unable to repair an IBM Machine, you can alternatively ask for a partial
refund as far as justified by the reduced value of the unrepaired Machine or ask for
a cancellation of the respective agreement for such Machine and get your money
refunded.
The second paragraph does not apply.
What IBM Will Do to Correct Problems: The following is added to this section:
74 IBM xSeries 225 Type 8647: Installation Guide
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During the warranty period, transportation for delivery of the failing Machine to IBM
will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by IBM with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms
in cases of ordinary negligence.
HUNGARY
Limitation of Liability: The following is added at the end of this section:
The limitation and exclusion specified herein shall not apply to liability for a breach
of contract damaging life, physical well-being, or health that has been caused
intentionally, by gross negligence, or by a criminal act.
The parties accept the limitations of liability as valid provisions and state that the
Section 314.(2) of the Hungarian Civil Code applies as the acquisition price as well
as other advantages arising out of the present Statement of Limited Warranty
balance this limitation of liability.
IRELAND
What this Warranty Covers: The following is added to this section:
Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the
foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of
Goods and Supply of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces the terms of this section in its
entirety:
For the purposes of this section, a “Default” means any act, statement, omission, or
negligence on the part of IBM in connection with, or in relation to, the subject matter
of this Statement of Limited Warranty in respect of which IBM is legally liable to
you, whether in contract or tort. A number of Defaults which together result in, or
contribute to, substantially the same loss or damage will be treated as one Default
occurring on the date of occurrence of the last such Default.
Circumstances may arise where, because of a Default, you are entitled to recover
damages from IBM.
This section sets out the extent of IBM’s liability and your sole remedy.
1. IBM will accept unlimited liability for death or personal injury caused by the
negligence of IBM.
2. Subject always to the Items for Which IBM is Not Liable below, IBM will
accept unlimited liability for physical damage to your tangible property resulting
from the negligence of IBM.
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 75
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3. Except as provided in items 1 and 2 above, IBM’s entire liability for actual
damages for any one Default will not in any event exceed the greater of 1) EUR
125,000, or 2) 125% of the amount you paid for the Machine directly relating to
the Default.
Items for Which IBM is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM, its suppliers or resellers liable for any of the following, even if
IBM or they were informed of the possibility of such losses:
1. loss of, or damage to, data;
2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
SLOVAKIA
Limitation of Liability: The following is added to the end of the last paragraph:
The limitations apply to the extent they are not prohibited under §§ 373-386 of the
Slovak Commercial Code.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this section:
IBM’s entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of
Warranty will be limited to the charge paid by you for the individual Machine that is
the subject of your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces the terms of this section in its
entirety:
For the purposes of this section, a “Default” means any act, statement, omission, or
negligence on the part of IBM in connection with, or in relation to, the subject matter
of this Statement of Limited Warranty in respect of which IBM is legally liable to
you, whether in contract or tort. A number of Defaults which together result in, or
contribute to, substantially the same loss or damage will be treated as one Default.
Circumstances may arise where, because of a Default, you are entitled to recover
damages from IBM.
This section sets out the extent of IBM’s liability and your sole remedy.
1. IBM will accept unlimited liability for:
a. death or personal injury caused by the negligence of IBM; and
b. any breach of its obligations implied by Section 12 of the Sale of Goods Act
1979 or Section 2 of the Supply of Goods and Services Act 1982, or any
statutory modification or re-enactment of either such Section.
2. IBM will accept unlimited liability, subject always to the Items for Which IBM is
Not Liable below, for physical damage to your tangible property resulting from
the negligence of IBM.
3. IBM’s entire liability for actual damages for any one Default will not in any event,
except as provided in items 1 and 2 above, exceed the greater of 1) Pounds
76 IBM xSeries 225 Type 8647: Installation Guide
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Sterling 75,000, or 2) 125% of the total purchase price payable or the charges
for the Machine directly relating to the Default.
These limits also apply to IBM’s suppliers and resellers. They state the maximum
for which IBM and such suppliers and resellers are collectively responsible.
Items for Which IBM is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM or any of its suppliers or resellers liable for any of the
following, even if IBM or they were informed of the possibility of such losses:
1. loss of, or damage to, data;
2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
Part3-Warranty Information
This Part 3 provides information regarding the warranty applicable to your Machine,
including the warranty period and type of warranty service IBM provides.
Warranty Period
The warranty period may vary by country or region and is specified in the table
below.
Note: “Region” means either Hong Kong or Macau Special Administrative Region
of China.
Machine - IBM Eserver xSeries 225 Type 8647
Country or region Warranty period Type of Warrany Service*
Worldwide Parts - 1 year,
labor - 1 year
*See ″Types of Warranty Service″ for the legend and explanations of warranty-service
types.
2
Types of Warranty Service
If required, IBM provides repair or exchange service depending on the type of
warranty service specified for your Machine in the above table and as described
below. Warranty service may be provided by your reseller if approved by IBM to
perform warranty service. Scheduling of service will depend upon the time of your
call and is subject to parts availability. Service levels are response time objectives
and are not guaranteed. The specified level of warranty service may not be
available in all worldwide locations, additional charges may apply outside IBM’s
normal service area, contact your local IBM representative or your reseller for
country and location specific information.
1. Customer Replaceable Unit (“CRU”) Service
IBM will ship CRU parts to you for your replacement. If IBM instructs you to
return the replaced CRU, you are responsible for returning it to IBM in
accordance with IBM’s instructions. If you do not return the defective CRU, if
IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM
may charge you for the replacement.
2. On-site Service
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 77
Page 98
IBM or your reseller will either repair or exchange the failing Machine at your
location and verify its operation. You must provide suitable working area to allow
disassembly and reassembly of the IBM Machine. The area must be clean, well
lit and suitable for the purpose. For some Machines, certain repairs may
require sending the Machine to an IBM service center.
3. Courier or Depot Service*
You will disconnect the failing Machine for collection arranged by IBM. IBM will
provide you with a shipping container for you to return your Machine to a
designated service center. A courier will pick up your Machine and deliver it to
the designated service center. Following its repair or exchange, IBM will arrange
the return delivery of the Machine to your location. You are responsible for its
installation and verification.
4. Customer Carry-In or Mail-In Service
You will deliver or mail as IBM specifies (prepaid unless IBM specifies
otherwise) the failing Machine suitably packaged to a location IBM designates.
After IBM has repaired or exchanged the Machine, IBM will make it available for
your collection or, for Mail-in Service, IBM will return it to you at IBM’s expense,
unless IBM specifies otherwise. You are responsible for the subsequent
installation and verification of the Machine.
®
* This type of service is called ThinkPad
EasyServ or EasyServ in some countries.
The IBM Machine Warranty World Wide Web site at
http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide
overview of IBM Limited Warranty for Machines, a Glossary of IBM definitions,
Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to
Product Support pages. The IBM Statement of Limited Warranty is also
available on this site in 29 languages.
To obtain warranty service contact IBM or your IBM reseller. In Canada or the
United States, call 1-800-IBM-SERV (426-7378). In the EU countries, see the
telephone numbers below.
EU Country Telephone List
Phone numbers are subject to change without notice.
Austria -- 43-1-24592-5901 Italy -- 39-02-482-9202
Belgium -- 02-718-4339 Luxembourg -- 352-360385-1
Denmark -- 4520-8200 Netherlands -- 020-514-5770
Finland -- 358-9-4591 Portugal -- 351-21-7915-147
France -- 0238-557-450 Spain -- 34-91-662-4916
Germany -- 07032-15-4920 Sweden -- 46-8-477-4420
Greece -- 30-210-688-1220 United Kingdom -- 01475-555-055
Ireland -- 353-1-815-4000
78 IBM xSeries 225 Type 8647: Installation Guide
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Appendix C. Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may be
used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to
you.
Edition notice
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product, and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
© Copyright International Business Machines Corporation 2003. All rights
reserved.
U.S. Government Users Restricted Rights — Use, duplication, or disclosure
restricted by GSA ADP Schedule Contract with IBM Corp.
© Copyright IBM Corp. 2003 79
Page 100
Trademarks
The following terms are trademarks of International Business Machines Corporation
in the United States, other countries, or both:
Active Memory PS/2
Active PCI ServeRAID
Active PCI-X ServerGuide
Alert on LAN ServerProven
C2T Interconnect TechConnect
Chipkill ThinkPad
EtherJet Tivoli
e-business logo Tivoli Enterprise
Eserver Update Connector
FlashCopy Wake on LAN
IBM XA-32
IntelliStation XA-64
NetBAY X-Architecture
Netfinity XceL4
NetView XpandOnDemand
OS/2 WARP xSeries
Predictive Failure Analysis
Important notes
Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development
Corporation and/or IBM Corporation in the United States, other countries, or both.
ActionMedia, LANDesk, MMX, Pentium, and ProShare are trademarks of Intel
Corporation in the United States, other countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of
others.
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often
less than the maximum possible.
When referring to processor storage, real and virtual storage, or channel volume,
KB stands for approximately 1000 bytes, MB stands for approximately 1 000 000
bytes, and GB stands for approximately 1 000 000 000 bytes.
80 IBM xSeries 225 Type 8647: Installation Guide
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