IBM 8416, 8418, 8184, 8419, 8417 User Manual

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Hardw are Maintenance Manual Ty pe s 8127, 8183, 8184, 8320, 8416, 8417, 8418, 8419, and 8429

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ThinkCentre

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Hardw are Maintenance Manual Ty pe s 8127, 8183, 8184, 8320, 8416, 8417, 8418, 8419, and 8429

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Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 187.

Sixth Edition (February 2005)

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimers or express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described in this publication at any time.

Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Chapter 1. About this manual . . . . .1

Important Safety Information . . . . . . . . .1

Strategy for Replacing FRUs for CTO, CMV, and

GAV products . . . . . . . . . . . . . .2

Product definition . . . . . . . . . . .2

FRU Identification for CTO, CMV, and GAV

products . . . . . . . . . . . . . . .3

Chapter 2. General information . . . . .5

Access IBM . . . . . . . . . . . . . . .5

Additional information resources . . . . . . .5

Features . . . . . . . . . . . . . . . .5

Specifications . . . . . . . . . . . . . .9

Chapter 3. General Checkout . . . . .11

Chapter 4. IBM Enhanced Diagnostics 13

Diagnostics program download . . . . . . . .13

Running IBM Enhanced Diagnostics from the Access

IBM Predesktop Area . . . . . . . . . . .13

Navigating through the diagnostics programs . . .13

Running diagnostics tests . . . . . . . . . .13

Test selection . . . . . . . . . . . . .14

Test results . . . . . . . . . . . . .14

Fixed disk advanced test (FDAT) . . . . . .15

Quick and Full erase - hard drive . . . . . .16

Viewing the test log . . . . . . . . . . .17

Chapter 5. Using the IBM Setup Utility 19

Starting the IBM Setup Utility program . . . . .19

Viewing and changing settings . . . . . . . .19

Exiting from the IBM Setup Utility program . . .19

Using passwords . . . . . . . . . . . .19

User password . . . . . . . . . . . .19

Administrator password . . . . . . . . .20

Setting, changing, and deleting a password . . .20 Security settings for Access IBM Predesktop Area . .20

Using Security Profile by Device . . . . . . .21

Using IDE Drives Setup . . . . . . . . . .21

Selecting a startup device . . . . . . . . . .22

Selecting a temporary startup device . . . . .22

Changing the startup device sequence . . . .22

Advanced settings . . . . . . . . . . . .22

Chapter 6. Replacing FRUs . . . . . .23

Locating controls and connectors on the front of the

computer . . . . . . . . . . . . . . .23

Locating connectors on the rear of the computer . .24

Opening the cover . . . . . . . . . . . .25

Locating components . . . . . . . . . . .26

Accessing system board components and drives . .27

Identifying parts on the system board . . . . .28

Replacing memory . . . . . . . . . . . .29

Replacing a PCI adapter . . . . . . . . . .30

Replacing the battery . . . . . . . . . . .31

Replacing the power supply . . . . . . . . .32

Replacing the system board, microprocessor, and

heat sink . . . . . . . . . . . . . . .34

Replacing the microprocessor . . . . . . .38

Replacing internal drives . . . . . . . . . .38

Replacing a CD-ROM, CD-RW, or DVD optical

drive . . . . . . . . . . . . . . .40

Replacing the hard disk drive . . . . . . .40

Connecting a serial ATA hard disk drive . . . .41

Replacing the diskette drive . . . . . . . .42

Connecting an IDE hard disk or CD drive . . .42

Replacing the speaker . . . . . . . . . . .43

Replacing the power button and LED assembly . .43

Replacing the fan assembly . . . . . . . . .44

Closing the cover and connecting the cables . . .46

Chapter 7. Symptom-to-FRU Index . . .47

Hard disk drive boot error . . . . . . . . .47

Power Supply Errors . . . . . . . . . . .47

Diagnostic error codes . . . . . . . . . . .49

Beep symptoms . . . . . . . . . . . . .70

No-beep symptoms . . . . . . . . . . . .72

POST error codes . . . . . . . . . . . .73

Miscellaneous error messages . . . . . . . .87

Undetermined problems . . . . . . . . . .89

Chapter 8. Parts listing . . . . . . . .91

Machine Type 8127 . . . . . . . . . . . .91

Machine Type 8183 . . . . . . . . . . . .95

Machine Type 8184 . . . . . . . . . . . 109

Machine Type 8320 . . . . . . . . . . .116

Machine Type 8416 . . . . . . . . . . . 125

Machine Type 8417 . . . . . . . . . . . 127

Machine Type 8418 . . . . . . . . . . . 133

Machine Type 8419 . . . . . . . . . . . 137

Machine Type 8429 . . . . . . . . . . . 141

Chapter 9. Additional Service

Information . . . . . . . . . . . . 145

Security features . . . . . . . . . . . . 145

Passwords . . . . . . . . . . . . . 145

Erasing a lost or forgotten password (clearing

CMOS) . . . . . . . . . . . . . . 146

Vital product data . . . . . . . . . . . 146

Management Information Format (MIF) . . . 147

BIOS levels . . . . . . . . . . . . . . 147

Flash update procedures . . . . . . . . . . 148

Updating (flashing) BIOS from a diskette . . . 148

Updating (flashing) BIOS from your operating

system . . . . . . . . . . . . . . 148

Recovering from a POST/BIOS update failure 148

Power management . . . . . . . . . . . 150

Automatic configuration and power interface

(ACPI) BIOS . . . . . . . . . . . . . 150

Advanced Power Management . . . . . . 150

Automatic Hardware Power Management

features . . . . . . . . . . . . . . 150

Setting Automatic Hardware Power

Management features . . . . . . . . . . 150

Automatic Power-On features . . . . . . . 151

Chapter 10. Related service

information . . . . . . . . . . . . 153

Safety information . . . . . . . . . . . . 153

General safety . . . . . . . . . . . . 153

Electrical safety . . . . . . . . . . . . 154

Safety inspection guide . . . . . . . . . 155

Handling electrostatic discharge-sensitive

devices . . . . . . . . . . . . . . 156

Grounding requirements . . . . . . . . 157

Safety notices (multi-lingual translations) . . . 157

Send us your comments! . . . . . . . . . 186

Problem determination tips . . . . . . . . . 187

Notices . . . . . . . . . . . . . . . 187

Trademarks . . . . . . . . . . . . . . 188

iv Hardware Maintenance Manual

Chapter 1. About this manual

This manual contains service and reference information for IBM 8127, 8183, 8184, 8320, 8416, 8417, 8418, 8419 and 8429.

This manual is divided into product service sections and a related service section, as follows:

v The product service sections include procedures for isolating problems to a FRU,

a Symptom-to-FRU Index, additional service information and an illustrated parts catalog.

v The related service section includes safety notices and safety information, and

problem determination tips.

computer Types

Note:

This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively.

Before servicing an IBM product, be sure to review the “Safety information” on page 153.

Important Safety Information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

Strategy for Replacing FRUs for CTO, CMV, and GAV products

Product definition

Dynamic Configure To Order (CTO)

This provides the ability for a customer to configure an IBM solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, PC Entitlement Warehouse (PEW), eSupport, and the HMM will load these products as the 4-digit MT and 3-digit model, where model = ’CTO’ (Example: 1829-CTO).

Custom Model Variant (CMV)

2 Hardware Maintenance Manual

This is a unique configuration that has been negotiated between IBM and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 1829-W15). A CMV is a special bid offering. Therefore, it is NOT generally announced.

v The MTM portion of the machine label is the 4-digit MT and 3-digit

model, where model = ’CTO’ (Example: 1829-CTO). The PRODUCT ID portion of the machine label is the 4-digit MT and 3-digit CMV model (Example: 1829-W15).

v The PEW record is the 4-digit MT and 3-digit model, where model =

’CTO’ (Example: 1829-CTO).

v eSupport will show both the CTO and CMV machine type models

(Example: 1829-CTO and 1829-W15 will be found on the eSupport site.)

v The HMM will have the 4-digit MT and 3-digit CTO model only

(Example: 1829-CTO). Again, CMVs are custom models and are not found in the HMM.

General

Announce Variant (GAV)

This is a standard model (fixed configuration). GAVs are announced and offered to all customers. The MTM portion of the machine label is a 4-digit MT and 3-digit model, where model = a “fixed model number”, not ’CTO’ (Example: 1829-F1U). Also, PEW, eSupport, and the HMM will list these products under the same fixed model number.

FRU Identification for CTO, CMV, and GAV products

There are three information resources to identify which FRUs are used to support CTO, CMV, and GAV products. These sources are PEW, eSupport, and the HMM.

Using PEW

v PEW is the primary source for identifying FRU part numbers and FRU

descriptions for the key commodities for CTO, CMV and GAV products at a MT

- serial number level. An example of key commodities are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory.

v Remember, All CTO and CMV products are loaded in PEW under the 4-digit

MT and 3-digit model, where model = ’CTO’ (Example: 1829-CTO). GAVs are loaded in PEW under the 4-digit MT and 3-digit model, where model = a “fixed model number”, not ’CTO’ (Example: 1829-F1U).

v PEW can be accessed at the following Web site:

http://w3-3.ibm.com/pc/entitle

Click on MACHINE LOOKUP, followed by WARRANTY INFORMATION. Input the MT and Serial number and the list of key commodities will be returned in the PEW record under COMPONENT INFORMATION.

v Business Partners using Eclaim will access PEW when performing Entitlement

Lookup. Business Partners will enter Loc ID, MT and Serial, and the key commodities will be returned in the Eclaim record under SYSTEM DETAILS.

v Authorized IBM Business Partners can access Eclaim at the following Web site:

http://wca.eclaim.com

Using eSupport

For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory)

v eSupport can be used to view the list of key commodities built in a particular

machine serial (this is the same record found in PEW).

v eSupport can be accessed at the following Web site:

http://www.ibm.com/pc/support

v To view the key commodities, click on PARTS INFORMATION, then PARTS

LOOKUP. Type in the model type and serial number. The key commodities will be returned in the eSupport record under PARTS SHIPPED WITH YOUR SYSTEM.

Chapter 1. About this manual 3

For the Remaining FRUs (the complete list of FRUs at the MT Model level)

v eSupport can be used to view the complete list of FRUs for a machine type and

model.

v To view the complete list of FRUs, type in the machine type and model

(Example: 1829-CTO) under QUICK PATH. Under ’View by Document Type’ select PART S INFORMATION. Under ’Filter by Category’ select SERVICE PARTS. Under ’Parts Information by Date’ select SYSTEM SERVICE PARTS. The list of service parts by description, with applicable machine type model and FRU will be displayed.

Using the HMM

v Use the HMM as a back-up to PEW and eSupport to view the complete list of

FRUs at the MT Model level.

4 Hardware Maintenance Manual

Chapter 2. General information

Access IBM

To find more information about the features on the computer you can use the Access IBM Predesktop Area. To open the Access IBM Predesktop Area, use the following procedure:

1. Shut down the operating system and turn off the computer.

2. Turn on the computer and look for the following prompt on the logo screen:

(To interrupt normal startup, press Enter)

Press Enter when you see the prompt.

3. The Access IBM Predesktop Area opens.

Additional information resources

If you have Internet access, the most up-to-date information for your computer is available from the World Wide Web.

Features

You can find the following information:

v CRU removal and installation instructions v Publications v Troubleshooting information v Parts information v Downloads and drivers v Links to other useful sources of information

access this information, point your browser to:

http://www.ibm.com/pc/support/site.wss/document.do?Lndocid=part-video

This section provides an overview of the computer features and preinstalled software.

Microprocessor

v Intel v Intel Pentium

Celeron

™

(some models)

4 (some models)

v Intel Pentium 4 with HyperThreading (some models) v Internal cache (size varies by model type)

Memory

Support for two 184-pin dual inline memory modules (DIMMs). Each DIMM socket can support up to 1 GB of PC2700 double data rate (DDR) dynamic random access memory (SDRAM) for a system maximum of 2 GB.

Internal drives

v 3.5-inch, half-inch (slim) diskette drive (some models) v Hard disk drive v Optical drives such as CD-ROM, DVD-ROM, DVD-ROM/CD-RW Combo,

CD-RW, or IBM Multi-Burner (some models)

Video subsystem

An integrated Intel Extreme Graphics 2 controller for a Video Graphics Array (VGA) monitor

Audio subsystem

The integrated AC’97 audio controller provides four audio connectors.

v Microphone and headphone connectors on the front panel v Line-in and line-out connectors on the rear panel

Connectivity

v 10/100 Mbps integrated Intel Ethernet controller that supports the Wake on

LAN

feature (some models)

v 10/100/1000 Mbps integrated Intel Ethernet controller that supports the Wake

on LAN feature (some models)

v Peripheral Component Interconnect (PCI) V.90 Data/Fax modem (some models)

System

management features

v Remote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP) v Wake on LAN v Wake on Ring (in the IBM Setup Utility program, this feature is called Serial Port

Ring Detect for an external modem and Modem Ring Detect for an internal PCI modem)

v Remote Administration v Automatic power-on startup v System Management (SM) BIOS and SM software v Ability to store POST hardware test results

Input/output

features

v 25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP) v Two 9-pin serial connectors v Eight USB 2.0 connectors (two on front panel and six on rear panel)

v PS/2

mouse connector

v PS/2 keyboard connector v Ethernet connector v VGA monitor connector v Two audio connectors (line-in and line-out) on rear panel v Two audio connectors (microphone and headphone) on front panel

Expansion

v Two 32-bit PCI full height adapter slots v Two DIMM memory connectors

Power

v 200 Watt power supply with manual voltage selection switch v Automatic 50/60 Hz input frequency switching v Advanced Power Management support v Advanced Configuration and Power Interface (ACPI) support

Security

6 Hardware Maintenance Manual

features

v User and administrator passwords v Support for the addition of a cable lock such as a Kensington lock v Knockout holes for installing a rope clip (U-bolt) v Optional keylock on top cover v Startup sequence control v Startup without diskette drive, keyboard, or mouse v Diskette and hard disk I/O control v Serial and parallel port I/O control v Security profile by device

preinstalled software

IBM

The computer comes with preinstalled software. An operating system, device drivers to support built-in features, and other support programs are included.

Chapter 2. General information 7

Operating systems (preinstalled) (varies by model)

Note: Not all countries or regions will have these operating systems.

v Microsoft

Windows

XP Home

v Microsoft Windows XP Professional v Microsoft Windows 2000

8 Hardware Maintenance Manual

Specifications

This section lists certain specifications for the computer. For the latest specification information, see the User Guide for the computer go to:

http://www.ibm.com/pc/support/

Dimensions

Width: 12.2 inches (310 mm) Height: 3.35 inches (85 mm) Depth: 14.1 inches (358 mm)

Weight

Minimum configuration as shipped: 8.3 kg (18.4 lbs) With stand: 8.5 kg (18.8 lbs)

Environment

Air temperature:

Humidity:

Maximum altitude: 7000 ft (2133.6 m)

Electrical

Input voltage:

High range:

Input kilovolt-amperes (kVA) (approximate):

Heat output (approximate) in British thermal units (Btu) per hour:

Minimum configuration: 205.8 Btu/hr (60 watts) Maximum configuration: 548.8 Btu/hr (160 watts)

Operating at 0 - 3000 ft (914.4 m): 10° to 35°C (50° to 95°F)

Operating at 3000 ft - 7000 ft (2134 m): 10° to 32°C (50° to 89.6°F)

Non-operating: 10° to 43°C (50° to 110°F)

Operating: 8% to 80% Non-operating: 8% to 80% Transit: 8% to 90%

input

Low range:

Minimum: 90 V ac Maximum: 137 V ac Input frequency range: 57–63 Hz Voltage switch setting: 115 V ac

Minimum: 180 V ac Maximum: 265 V ac Input frequency range: 47–53 Hz Voltage switch setting: 230 V ac

Minimum configuration as shipped: 0.09 kVA Maximum configuration: 0.23 kVA

Airflow for computers with a microprocessor that runs at or below 2.8 GHz

Approximately 13 cubic feet (0.37 cubic meters) per minute

Airflow

for computers with a microprocessor that runs

above 2.8 GHz

Approximately 14 cubic feet (0.40 cubic meters) per minute

Acoustical

noise-emission values

Note: In this computer, fan speed is controlled by temperature, configuration, and software. Actual noise-emission values might be different from the stated values depending on the number of fans and the speed of the fans.

Average sound-pressure levels for computers with a microprocessor that runs at or below 2.8 GHz:

At operator position - 0.5 meters:

Idle: 30 dBA Operating: 34 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 25 dBA Operating: 29 dBA

Declared (upper limit) sound-power levels:

Idle: 3.9 bels Operating: 4.3 bels

Average sound-pressure levels for computers with a

microprocessor that runs at or greater than 2.8 GHz:

At operator position - 0.5 meters:

Idle: 31 dBA Operating: 34 dBA

At bystander position - 1 meter (3.3 ft):

Idle: 26 dBA Operating: 29 dBA

Declared (upper limit) sound-power levels:

Idle: 4.0 bels Operating: 4.3 bels

These levels were measured in controlled

Note:

acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

Chapter 2. General information 9

10 Hardware Maintenance Manual

Chapter 3. General Checkout

This general checkout procedure is for Type 8127, 8183, 8184, 8320, 8416, 8417, 8418, 8419, and 8429 computers.

Attention

The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving or formatting. Data or programs can be overwritten if you select an incorrect drive.

Diagnostic error messages appear when a test program finds a problem with a

hardware option. For the test programs to properly determine if a test Passed, Failed or Aborted, the test programs check the error-return code at test completion. See “Diagnostic error codes” on page 49.

General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

Notes:

v The default for this computer is to boot up quiet (no beep and no memory count and

checkpoint code display) when no errors are detected by POST.

v To enable beep and memory count and checkpoint code display when a successful POST

occurs, do the following:

1. Select Start Options in the IBM Setup Utility program (see “Starting the IBM Setup

Utility program” on page 19).

2. Set Power-On Self-Test to Enhanced.

Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system.

A down-level BIOS might cause false errors and unnecessary replacement of the system board. For more information on how to determine and obtain the latest level BIOS, see “BIOS levels” on page 147.

v If multiple error codes are displayed, diagnose the first error code displayed. v If the computer hangs with a POST error, go to Chapter 7, “Symptom-to-FRU Index,” on

page 47.

v If the computer hangs and no error is displayed, go to “Undetermined problems” on

page 89.

v If an installed device is not recognized by the diagnostics program, that device might be

defective.

001

1. Power-off the computer and all external devices.

2. Check all cables and power cords.

3. Make sure the system board is seated properly.

4. Set all display controls to the middle position.

5. Power-on all external devices.

6. Power-on the computer.

7. Check for the following response:

v Readable instructions or the Main Menu.

YOU RECEIVE THE CORRECT RESPONSE?

DID

If NO, continue to 002.

If YES, proceed to 003.

002

If the Power Management feature is enabled, do the following:

1. Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 19)

2. Select Power Management from the IBM Setup Utility program menu.

3. Select APM.

4. Be sure APM BIOS Mode is set to Disabled. If it is not, press Left Arrow (←) or

Right Arrow (→) to change the setting.

5. Select Automatic Hardware Power Management.

6. Set Automatic Hardware Power Management to Disabled.

7. If the problem persists, continue to 003.

003

Run the Diagnostic programs. See Chapter 4, “IBM Enhanced Diagnostics,” on page 13.

v If you receive an error, replace the part that the diagnostic program calls out or

go to “Diagnostic error codes” on page 49.

v If the test stops and you cannot continue, replace the last device tested.

12 Hardware Maintenance Manual

Chapter 4. IBM Enhanced Diagnostics

The IBM Enhanced Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer’s hardware components.

You can run the IBM Enhanced Diagnostics from the Access IBM Predesktop Area on your hard disk. Alternatively, you can create a bootable IBM Enhanced Diagnostics diskette from the Access IBM Predesktop Area.

You can also download the latest version of the Enhanced Diagnostics program from

http://www.ibm.com/pc/support/

on the World Wide Web. Type your machine type and model number into the Quick Path field to find the downloadable files that are specific to the computer.

Diagnostics program download

To download the Diagnostics program, do the following:

v Go to http://www.ibm.com/. v Select Support & downloads. v Select Personal computing from the ″Get product support for″ list. v Enter your machine type in the ″Quick Path″ box and click Go. v Follow the links provided to locate the IBM Enhanced Diagnostics.

Note: You can download either a diskette image or a startable CD-ROM image

(.iso file) of the diagnostics.

Running IBM Enhanced Diagnostics from the Access IBM Predesktop Area

To open the Access IBM Predesktop Area, do the following:

1. With the computer off, press and hold the Enter key; then, turn on the computer.

2. When the logo screen appears, release the Enter key.

3. The Access IBM Predesktop Area opens.

4. Select Run diagnostics from the Utilities menu.

5. Follow the instructions on the screen.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

v The Enter key is used to select a menu item. v The Esc key is used to back up to the previous menu. v For online help select F1.

Running diagnostics tests

There are four ways to run the diagnostic tests.

1. Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter.

This will automatically run a pre-defined group of tests from each test category. Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to execute.

2. Press F5 to automatically run all selected tests in all categories. See “Test selection.”

3. From within a test category, press Ctrl-Enter to automatically run only the selected tests in that category. See “Test selection.”

4. Using the cursor movement keys, highlight a single test within a test category, then press Enter. This will run only that test.

Esc at any time to stop the testing process.

Press

Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside the test description and in the test log. See “Viewing the test log” on page 17.

Test selection

To select one or more tests, use the following procedure.

1. Open the corresponding test category.

2. Using the cursor movement keys, highlight the desired test.

3. Press the space bar.

A selected test is marked by >>. Pressing the space bar again de-selects a test and removes the chevron.

4. Repeat steps 2 and 3 above to select all desired tests.

Test results

Diagnostics test results will produce the following error code format:

Function Code

Failure Type DeviceID Date ChkDigits Text

v Function Code:

Represents the feature or function within the PC.

v Failure Type:

Represents the type of error encountered.

v DeviceID:

Contains the component’s unit-ID which corresponds to either a fixed disk drive, removable media drive, serial or parallel port, processor, specific RIMM, or a device on the PCI bus.

v Date:

Contains the date on which the diagnostic test was run. The date is retrieved from CMOS and displayed using the YYYYMMDD format.

v ChkDigits:

Contains a 2-digit check-digit value to ensure the following: – Diagnostics were run on the specified date. – Diagnostics were run on the specified IBM computer. – The diagnostic error code is recorded correctly.

v Text:

14 Hardware Maintenance Manual

Description of the error.

See “Diagnostic error codes” on page 49 for error code listings.

Note:

Fixed disk advanced test (FDAT)

PC-Doctor’s (PCDR) Fixed-Disk Advanced Test module (FDAT) is a full-featured highly configurable fixed-disk test suite. The configurable capabilities of FDAT allow users to enable or disable specific tests, enable or disable testing features, control the test log detail, alter testing parameters, etc. FDAT will test for and report most commonly found errors on a fixed-disk drive and is able to test up to 128 SCSI and 4 IDE drives (up to 132 total drives).

Drive information is gathered through FDAT’s enumeration of available devices and user specific configuration parameters located in the FDAT.INI. FDAT uses information supplied by these features to indicate specifically what devices are available for test, what tests are available for the device, device properties, etc. Modify the FDAT.INI file in PC Doctor for DOS to change testing parameters.

FDAT consists of the following subtests and features.

Fixed-Disk Tests:

v Seek Tests: - checks the physical operation of the drive head.

– Linear Seek – Random Seek – Min-Max Seek – Butterfly Seek

Verify Tests: - checks the integrity of the data present on the media.

– Linear Verify – Random Verify

Surface Scan Tests: - checks the drive media for defects.

– Surface Scan (Linear) – Surface Scan (Aggressive) - this is disabled for normal customer use. – Surface Scan (Random)

SMART: - checks the SMART functionality for drives that support SMART.

– Start SMART Self-Test – Get SMART test results

Test Features:

Other

v Write-Splice Repair - detects and corrects Error Correction Code errors during

Verify tests.

v Auto Spin Down - a gradual spin down of the drive platters to avoid damaging

the media.

v Manufacturer Log - an in-depth manufacturer supported log of errors on the

drive.

Multitasking:

To allow simultaneous testing of multiple hard drives whenever possible, the FDAT module is written as a set of multitasking functions. Each drive under test can run the same test or run a different test at the same time. Each subtest is written to handle a single test pass and all test variables are kept track of in a

Chapter 4. IBM Enhanced Diagnostics 15

structure unique for each drive. However, when testing IDE drives, FDAT will not perform simultaneous testing of IDE drives that are attached to the same IDE cable. For example, if FDAT is testing four IDE drives on a PC, it will perform simultaneous testing on drives 1 and 3 first (master drives), then perform tests on 2 and 4 (slave drives). FDAT will also perform simultaneous testing on a master and slave that are on separate IDE cables, but will not perform simultaneous tests on a master and slave on the same IDE cable. This generally increases the amount of time needed to test multiple IDE drives.

Another limitation of FDAT’S multitasking capability is the use of Ultra DMA (UDMA). Only one drive at a time can access the UDMA channel and the UDMA channel buffer must be kept high in order to maintain a speed advantage over other data transfer modes. In order to use the UDMA channel during testing, users must disable the multitasking feature.

Destructive vs non-destructive testing:

Most of the tests found in FDAT are non-destructive. This means that PCDR will preserve any data that is present on the tested media prior to beginning any destructive operations (i.e. write operations). However, users can run certain tests in destructive mode (i.e. surface scan tests). Destructive tests will speed up testing because FDAT does not preserve the data on the media prior to the test beginning. Unlike non-destructive tests, any data present on the media prior to the test beginning is lost.

FDAT allows for enabling or disabling destructive tests, as well as specifying a range of destructive and non-destructive sectors on the tested drive. This is done through the configuration of the FDAT.INI.If destructive and non-destructive ranges somehow overlap, then the overlapped area is considered non-destructive. For example, if users specify both destructive and non-destructive ranges as the same, then the entire drive is tested as non-destructive.

Quick and Full erase - hard drive

The Diagnostics program offers two hard drive format utilities:

v Quick Erase Hard Drive v Full Erase Hard Drive

The Quick Erase Hard Drive provides a DOS utility that performs the following steps.

v Destroys the Master Boot Record (MBR) on the hard drive. v Destroys all copies of the FAT Table on all partitions (both the master and

backup).

v Destroys the partition table. v Provides messages that warn the user that this is a non-recoverable process.

16 Hardware Maintenance Manual

The Full Erase Hard Drive provides a DOS utility that performs the following steps.

v Performs all the steps in Quick Erase. v Provides a DOS utility that writes random data to all sectors of the hard drive. v Provide an estimate of time to completion along with a visual representation of

completion status.

v Provides messages that warn the user about non-recoverable process.

Important: Make sure that all data is backed up before using the Quick or Full Erase functions.

To select the Quick Erase or Full Erase Hard Drive utility, use the following procedure.

1. Select the UTILITY option on the toolbar and press Enter.

2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and

follow the instructions.

Viewing the test log

Errors reported by the diagnostic test will be displayed by the program as a failed test.

To view details of a failure or to view a list of test results, use the following procedure from any test category screen.

v Press F3 to activate the log file. v Press F3 again to save the file to diskette or F2 to print the file.

Chapter 4. IBM Enhanced Diagnostics 17

18 Hardware Maintenance Manual

Chapter 5. Using the IBM Setup Utility

The IBM Setup Utility program is stored in the electrically erasable programmable read-only memory (EEPROM) of the computer. The IBM Setup Utility program is used to view and change the configuration settings of the computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the IBM Setup Utility program.

Starting the IBM Setup Utility program

To start the IBM Setup Utility program, do the following:

1. Shut down the operating system and turn off the computer.

2. Turn on the computer and look for the following prompt on the logo screen:

(To interrupt normal startup, press Enter)

Press Enter when you see the prompt.

3. When the Access IBM Predesktop Area displays, double click Start setup utility.

Note: If an administrator password has been set, the IBM Setup Utility

program menu is not display until you type your password.

IBM Setup Utility might start automatically when POST detects that hardware

The has been removed or new hardware has been installed in the computer.

Viewing and changing settings

The IBM Setup Utility program menu lists items that identify system configuration topics.

When working with the IBM Setup Utility program menu, you must use the keyboard. The keys used to perform various tasks are displayed at the bottom of each screen.

Exiting from the IBM Setup Utility program

When you finish viewing or changing settings, press Esc to return to the IBM Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save Settings or Save and exit the Setup Utility. Otherwise, your changes will not be saved.

Using passwords

You can use passwords to provide security for the computer and data. There are two kinds of passwords: a user password and an administrator password. You do not have to set a password of either type to use the computer. However, if you decide to set either one, read the following sections.

User password

The user password feature deters unauthorized persons from gaining access to the computer.

Administrator password

Setting an administrator password deters unauthorized persons from changing configuration settings. If you are responsible for maintaining the settings of several computers, you might want to set an administrator password.

After you set an administrator password, a password prompt is displayed each time you try to access the IBM Setup Utility program. If you type the wrong password, you will see an error message. If you type the wrong password three times, you must turn the computer off and start again.

If both the user and administrator passwords are set, you can type either password. However, to change any configuration settings, you must use your administrator password.

Setting, changing, and deleting a password

To set, change, or delete a password, do the following:

Note: A password can be any combination of up to seven characters (A- Z, a-z,

and 0-9).

1. Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 19).

2. From the IBM Setup Utility program menu, select Security → Set Passwords. Read the information displayed on the right side of the screen.

Security settings for Access IBM Predesktop Area

The security settings in the IBM Setup Utility allow you to select the level of security that you require for the Access IBM Predesktop Area. These setting are described below:

Secure

This setting does not allow any user or software initiated changes.

Normal

This setting allows the user to make changes but the contents are hidden from the operating system.

Disabled

This setting provides the lowest level of security. The area can be changed by the user or the operating system.

set the security level for the Access IBM Predesktop Area, do the following:

1. Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 19).

2. From the IBM Setup Utility program menu, select Security.

3. Select Access IBM Predesktop Area.

4. Select the desired setting and press Enter.

5. Return to the IBM Setup Utility program menu and select Exit and then Save

Settings or Save and exit the Setup Utility.

Note: If you do not want to save the settings, select Exit the Setup Utility

20 Hardware Maintenance Manual

without saving.

Using Security Profile by Device

Security Profile by Device is used to enable or disable user access to the following devices:

IDE controller When this feature is set to Disable, all devices connected to the

Diskette Drive Access When this feature is set to Disable, the diskette drive cannot be

Diskette Write Protect When this feature is set to Enable, all diskettes are treated as if

To set Security Profile by Device, do the following:

1. Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 19).

2. From the IBM Setup Utility program menu, select Security.

3. Select Security Profile by Device.

4. Select the desired devices and settings and press Enter.

5. Return to the IBM Setup Utility program menu and select Exit and then Save

Settings or Save and exit the Setup Utility.

Note: If you do not want to save the settings, select Exit the Setup Utility

without saving.

Using IDE Drives Setup

IDE controller (such as hard disk drives or the CD-ROM drive) are disabled and will not be displayed in the system configuration.

accessed.

they are write-protected.

In addition to listing the different IDE devices, there are options for configuring the serial and parallel IDE controllers.

Parallel ATA This setting allows the user to disable one or both of the parallel

IDE controllers.

Serial ATA This setting allows the user to disable the serial ATA controllers. Native Mode Operation This setting is only available when the serial ATA controller is

enabled. This allows the user to specify whether the parallel and serial ATA controllers will operate in ″legacy″ or ″native″ mode. By default, they will operate in native mode unless both parallel ATA controllers are populated and a serial ATA drive is present. Then the serial ATA drive will become ″native″ mode. The user can select Automatic or the serial ATA controller to run in ″native″ mode. However, running in ″native″ mode might not work with older operating systems.

To configure IDE Drives Setup, do the following:

1. Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 19).

2. From the IBM Setup Utility program menu, select Devices.

3. Select IDE Drives Setup.

4. Select the desired devices and settings and press Enter.

5. Return to the IBM Setup Utility program menu and select Exit and then Save

Settings.

Chapter 5. Using the IBM Setup Utility 21

Selecting a startup device

If the computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device.

Selecting a temporary startup device

Use this procedure to startup from any boot device.

Note: Not all CDs, hard disks, and diskettes are startable (bootable).

1. Turn off the computer.

2. Press and hold the Enter key and turn on the computer. Release the Enter key

when the logo appears.

3. The Access IBM Predesktop Area opens.

4. Click Startup and follow the instructions on the screen.

Selecting a startup device from this list does not permanently change the

Note:

startup sequence.

Changing the startup device sequence

To view or permanently change the configured startup device sequence, do the following:

1. Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 19).

2. Select Startup.

3. Select Startup Sequence. See the information displayed on the right side of the

screen.

4. Select the devices for the Primary Startup Sequence, the Automatic Startup Sequence, and the Error Startup Sequence.

5. Select Exit from the IBM Setup Utility menu and then Save Settings or Save and exit the Setup Utility.

If you have changed these settings and want to return to the default settings, select Load Default Settings on the Exit menu.

Advanced settings

On some computer models the Advanced settings menu includes a setting to Enable/Disable HyperThreading. This feature works only with HyperThreading-aware operating systems such as Microsoft Windows XP. The default setting for HyperThreading is Enabled. However, if you select Set Defaults and are using an operating system other than Windows XP, the computer performance might be degraded. Therefore, you should always set HyperThreading to Disabled unless you are sure your operating system supports HyperThreading.

22 Hardware Maintenance Manual

Chapter 6. Replacing FRUs

FRU replacements are to be done by trained service technicians only.

Important: Before you install or remove any FRU, read “Safety information” on page 153. These precautions and guidelines will help you work safely.

Locating controls and connectors on the front of the computer

This section shows the various external connectors on the computer to which you can attach external devices.

1 Cover keylock (some models) 6 USB connectors (2) 2 Optical drive 7 Microphone connector (line in) 3 Hard disk drive activity indicator 8 Headphone connector (line out) 4 Power-on indicator 9 Diskette drive 5 Power button

Locating connectors on the rear of the computer

The following illustration shows locations of connectors on the rear of the computer.

1 Power cord connector 8 VGA monitor connector 2 Cable lock latch 9 Parallel connector 3 Rope clip (U-bolt) holes 10 Audio line-in connector 4 PCI adapter slots 11 Audio line-out connector 5 Serial connectors (2) 12 USB connectors (4) 6 Ethernet connector 13 PS/2 keyboard connector 7 USB connectors (2) 14 PS/2 mouse connector

Note: Some connectors on the rear of the computer are color-coded to help

determine where to connect the cables.

v Mouse - green v Keyboard - purple v Monitor - dark blue v Microphone - pink v Audio line-out - lime green

24 Hardware Maintenance Manual

Opening the cover

Attention: Read “Safety information” on page 153 and “Handling electrostatic discharge-sensitive devices” on page 156 before opening the cover.

To open the cover:

1. Shut down your operating system, remove any media (diskettes, CDs, or tapes)

2. Unplug all power cords from electrical outlets.

3. Disconnect all cables attached to the computer. This includes power cords,

4. Remove the floor stand, if attached.

5. If a cover lock is installed, unlock the cover.

6. Press inward on the two buttons and rotate the top cover upward as illustrated.

from the drives, and turn off all attached devices and the computer.

input/output (I/O) cables, and any other cables that are connected to the computer.

Chapter 6. Replacing FRUs 25

Locating components

The following illustration will help you locate the various components in the computer.

1 Cover 8 Heat sink

2 Power supply 9 Microprocessor 3 Optical drive 10 System board 4 Hard disk drive 11 Memory module 5 Rotating drive bay assembly 12 PCI riser assembly 6 Front plastic bezel 13 Chassis 7 Diskette drive

26 Hardware Maintenance Manual

Accessing system board components and drives

To access some components on the system board such as memory, the battery, and the Clear CMOS/BIOS recovery jumper, you might need to rotate the drives upward. Yo u can also use this procedure to access the drives when updating to different or higher capacity drives.

To access system board components or drives:

1. Turn off the computer.

2. Open the cover. See “Opening the cover” on page 25.

3. Rotate the drives upward as illustrated.

Note: Make sure you note the location of any cable connectors and the routing

of the cables before you disconnect from the drives or the system board.

4. If any PCI adapters are installed, remove the PCI riser and adapter cards. Do not remove any adapters from the riser card. See “Replacing a PCI adapter” on page 30.

Chapter 6. Replacing FRUs 27

Identifying parts on the system board

The system board (sometimes called the planar or motherboard) is the main circuit board in the computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that you can install later.

The following illustration shows the locations of parts on the system board.

1 Fan connectors (2) 8 Promise of value (POV) daughter card

connector

2 Memory connectors (2) 9 Diskette drive connector 3 SATA 1 IDE and SATA 2 IDE hard

10 Front panel connector

disk drive connectors (2)

4 PCI riser connector 11 Power connector 5 Battery 12 PATA Primary IDE connector (hard disk

drive and optical drive)

6 Clear CMOS/BIOS recovery

13 Power connector

jumper

7 Speaker connector 14 Microprocessor

15 CD audio connector

28 Hardware Maintenance Manual

Replacing memory

The computer has two connectors for installing dual inline memory modules that provide up to a maximum of 2 GB of system memory.

When installing memory, the following rules apply: v Use 2.5 V, 184-pin, double data rate static random access memory (DDR

SDRAM), non-ECC memory modules.

v Use 128 MB, 256 MB, 512 MB, or 1 GB memory modules (when available) in any

combination.

Note:

To replace memory modules:

1. Turn off the computer and disconnect the power cord from the electrical outlet

2. Disconnect all other cables attached to the computer.

3. Open the cover. See “Opening the cover” on page 25.

4. Access the system board. See “Accessing system board components and

5. Locate the memory module connectors. See “Identifying parts on the system

6. Open the retaining clips to remove an existing memory module.

Only DDR SDRAM memory moduless can be used.

and from the computer.

drives” on page 27.

board” on page 28.

7. Make sure the notch in the replacement memory module aligns with the tab on the connector. Push or insert the memory module straight down into the connector until the retaining clips close.

8. Replace the PCI riser and adapters if it was removed.

9. Place the drives back to the original position.

10. Replace the cover. See “Closing the cover and connecting the cables” on page

46.

Chapter 6. Replacing FRUs 29

Replacing a PCI adapter

This section provides information and instructions for removing and replacing a PCI adapter. The computer has a riser card with two PCI expansion slots.

To remove and replace a PCI adapter:

1. Turn off the computer and disconnect the power cord from the electrical outlet and from the computer.

2. Disconnect all other cables attached to the computer.

3. Open the cover. See “Opening the cover” on page 25.

4. While holding the left rear of the computer chassis down, pull upward on the

handle provided to remove the PCI riser including any adapters that are already installed.

5. Remove the PCI adapter being replaced from the riser.

6. Remove the new PCI adapter from its static-protective package.

7. Install the adapter into the appropriate slot in the PCI riser.

8. Position the adapter-slot-cover latch to retain the adapters.

9. Reinstall the PCI riser and adapters.

10. Close the cover. See “Closing the cover and connecting the cables” on page 46.

30 Hardware Maintenance Manual

Replacing the battery

The computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer.

To replace the battery:

1. Turn off the computer and disconnect the power cord from the electrical outlet and from the computer.

2. Disconnect all other cables attached to the computer.

3. Open the cover. See “Opening the cover” on page 25.

4. Refer to “Identifying parts on the system board” on page 28 and locate the

battery.

5. Remove the PCI riser and PCI adapters that impede access to the battery.

6. Remove the old battery.

7. Install the new battery.

8. Install the PCI riser and adapters if removed.

9. Replace the cover, and connect the cables. See “Closing the cover and

connecting the cables” on page 46.

Note: When the computer is turned on for the first time after battery

replacement, an error message might be displayed. This is normal after replacing the battery.

10. Turn on the computer and all attached devices.

11. Use the IBM Setup Utility program to set the date and time and any

passwords.

Chapter 6. Replacing FRUs 31

Replacing the power supply

1. Turn off the computer and disconnect the power cord from the electrical outlet and from the computer.

2. Disconnect all other cables attached to the computer.

3. Remove the four screws at the rear of the chassis.

4. Open the cover and rotate the drive bay assembly upward to gain access to

the power supply cable connections.

5. Disconnect power supply cable connector P3 from the CD-ROM drive and P4 or P5 from the hard disk drive (HDD). Connector P4 is used for a parallel HDD and connector P5 is used for a serial HDD.

6. Disconnect power supply cable connectors P11and P2 2 from the system board.

32 Hardware Maintenance Manual

7. Remove the power supply assembly from the computer.

8. Install the new power supply assembly into the chassis so that the screw holes

in the power supply assembly align with those in the chassis.

Note: Use only the screws provided by IBM.

9. Install and tighten the four power supply assembly screws into the rear of the chassis.

10. Reconnect power supply connectors P1 and P2 to the system board.

11. Reconnect power supply cable connector P3 to the CD-ROM drive and

connector P4 or P5 to the HDD drive.

12. Use the following illustration to route the cables correctly. It is important to correctly route all power supply cables to avoid interference when lowering the drive bay assembly.

Chapter 6. Replacing FRUs 33

13. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the computer.

14. Lower the drive bay assembly.

15. Go to “Closing the cover and connecting the cables” on page 46.

Replacing the system board, microprocessor, and heat sink

Attention: If the computer has been turned off for a long period of time the thermal grease between the microprocessor heat sink and the microprocessor might not allow them to be separated easily. In this case turn on the computer for a few minutes to soften the grease.

1. Turn off the computer and disconnect the power cord from the electrical outlet.

2. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer.

3. Open the cover. See “Opening the cover” on page 25.

34 Hardware Maintenance Manual

4. While holding the left rear of the computer chassis down, pull upward on the handle provided, to remove the PCI riser card assembly along with any adapters.

5. Remove the plastic cover from the microprocessor heat sink 1.

6. Completely loosen the screw in each of the two clamps 2 that secure the

microprocessor heat sink. Tilt the two clamps away from the heat sink.

Figure 1. Microprocessor heat sink

7. Carefully twist the heat sink to break the grease seal to the microprocessor, then remove the heat sink.

8. Place the heat sink on a clean work surface.

9. See Figure 2 on page 36. Note the orientation of the beveled corner on the

microprocessor 2. This is important when reinstalling the microprocessor on the system board.

Chapter 6. Replacing FRUs 35

Figure 2. Microprocessor

10. Remove the microprocessor 2 from the system board by lifting the small handle 1 on the microprocessor. Carefully lift the microprocessor out of the socket.

v If you are installing a new system board assembly, continue at Step 11. v If you are replacing only the microprocessor, go to “Replacing the

microprocessor” on page 38.

Carefully take note of the location of all cable connections on the system

11.

board. It will be necessary to reconnect them properly when installing a new system board assembly.

12. Take note of the cable routing. It is important to route the cables properly when installing the new system board.

13. Disconnect the diskette drive cable from the system board by sliding the plastic cable retainer upward to release the cable.

14. Disconnect all other cables connected to the system board.

1 Microprocessor heat sink 8 Diskette drive connector 2 Fan connectors (2) 9 Front panel connector 3 memory module connectors (2) 10 Power connector (P1) 4 SATA 1 IDE and SATA 2 IDE

5 PCI riser connector 12 Power connector (P2) 6 Speaker connector 13 Heat sink clamps 7 POV connector 14 CD audio connector

36 Hardware Maintenance Manual

connectors (2)

11 PATA Primary IDE connector

15. Using the two blue handles provided, lift the system board assembly out of the computer.

Note: You will have to tilt the system board assembly and move it around the

edge of the power supply assembly to remove it from the computer.

16. Take note of the location of the memory memory modules and remove them from the system board.

17. Install the memory modules on the new system board in the same location as they were on the system board being replaced.

18. Install the new system board assembly into the computer chassis by aligning the two tabs on the rear of the system board assembly with the slots in the rear of the computer chassis. Slide the system board assembly to the rear until the front edge of the system board assembly fits behind the flange in the front and is seated flush to the bottom of the chassis.

19. Reconnect all cables that were disconnected from the system board. Make sure all cables are routed correctly.

20. Install the microprocessor on the new system board. See “Replacing the microprocessor” on page 38. Return here after replacing the microprocessor.

21. Install the PCI riser card.

22. Lower the drive bay assembly into the normal position.

23. Close the cover.

24. Reconnect the external cables and power cords to the computer.

Chapter 6. Replacing FRUs 37

Replacing the microprocessor

To replace the microprocessor, do the following:

1. Make sure that the handle used to remove the microprocessor is fully in the up position. Otherwise the microprocessor pins might be damaged when installing the microprocessor.

2. Position the microprocessor so that the pins are aligned with the socket and with the beveled corner in the orientation as shown in Figure 2 on page 36.

3. Lower the handle until it is fully in the down position. This locks the microprocessor in place.

Note: The cleaning pad and thermal grease are separate FRUs and are not

included with the system board or microprocessor FRUs. These must be

ordered separately and shipped along with the FRUs being replaced. Remove the cleaning pad from its package that came with the CRU and use the cleaning pad to wipe the thermal grease from the bottom of the heat sink.

Note: Be sure that all of the thermal grease is removed.

5. If you are replacing the same microprocessor that was removed, use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then, dispose of the cleaning pad.

6. Use the thermal grease syringe to place 16 uniformly spaced dots of 0.01ML each on the top of the microprocessor.

Microprocessor

Note: 0.01ML is one tick mark on the syringe. If the grease is properly

applied, approximately half (0.22ML) of the grease will remain in the syringe.

7. Place the heat sink into position on the microprocessor.

8. When tightening the screws that clamp the heat sink, do not overtighten.

Tighten the clamp screws evenly by tightening one side some and then the other until they are both snug.

9. Install the plastic cover over the heat sink.

10. Continue at Step 21 on page 37.

Replacing internal drives

This section provides information and instructions for removing and replacing internal drives.

0.01 ML of thermal grease

38 Hardware Maintenance Manual

When you install an internal drive, it is important to note the type of drive that you are installing.

The following illustrations show a parallel ATA IDE hard disk drive and a serial ATA IDE hard disk drive.

Parallel ATA IDE drive

Serial ATA IDE drive

Listed below are the various types of drives and the connector used to connect them to the system board. Each drive also requires the connection of a power cable from the power supply.

Serial ATA IDE hard disk drive

Connect to an SATA 1 IDE or SATA 2 IDE connector

Parallel ATA IDE hard disk drive

Connect to the PATA Primary IDE connector

CD-ROM, CD-RW, or DVD optical drives

Connect to the PATA Primary IDE connector

Diskette drive

Connect to the diskette drive connector

Chapter 6. Replacing FRUs 39

Replacing a CD-ROM, CD-RW, or DVD optical drive

1. Open the cover. See “Opening the cover” on page 25.

2. Rotate the drive bay upward to gain access to the cable connections. See

“Accessing system board components and drives” on page 27 and “Locating components” on page 26.

3. Disconnect the signal and power cables from the drive.

Note: Blue straps are provided to help when disconnecting cables.

4. Slide the blue plastic drive lock 1 to the unlocked position.

5. Open the door at the front of the drive and slide it out the front of the

computer.

6. Slide the new drive partially into the bay from the rear.

Note: Be sure to set the new drive’s jumper from ″Master″ to ″Cable Select″

before installing it.

7. Connect the flat cable to the new drive.

8. Position the new drive completely into the bay and slide the blue plastic drive

lock 1 to the locked position.

9. Depending on the type of drive you are installing, go to “Connecting an IDE hard disk or CD drive” on page 42.

10. Go to “Closing the cover and connecting the cables” on page 46.

Replacing the hard disk drive

1. Open the cover. See “Opening the cover” on page 25.

2. Rotate the drive bay upward to gain access to the cable connections. See

“Accessing system board components and drives” on page 27 and “Locating components” on page 26.

3. If a CD drive is installed, it helps to disconnect the signal cable from the drive to access the hard disk drive cables.

Note: Blue straps are provided to help when disconnecting cables.

40 Hardware Maintenance Manual

4. Disconnect the signal and power cables from the hard disk drive.

5. Rotate the hard disk drive and bracket to the rear by pulling on the blue

handle provided in the direction of the arrow.

6. Lift the hard disk drive and bracket up to remove. The drive is removed from the bracket by flexing the bracket.

7. Install the new drive into the bracket and place the bracket into the slot.

8. Rotate the drive and bracket towards the front of the computer and snap it

into position.

9. Depending on the type of drive you are installing, go to “Connecting a serial ATA hard disk drive” or “Connecting an IDE hard disk or CD drive” on page

42.

Note: Do not forget to reconnect the CD drive signal cable if it was

disconnected.

10. Go to “Closing the cover and connecting the cables” on page 46.

Connecting a serial ATA hard disk drive

1. Locate the signal cable that came with the computer or with the new drive.

Note: When replacing a parallel ATA with a serial ATA hard disk drive, you

must obtain the signal cable. It is not included with the computer.

2. Locate the SATA connectors on the system board. See “Identifying parts on the system board” on page 28.

3. Connect one end of the signal cable to the drive and the other to either the SATA 1 IDE or the SATA 2 IDE connector on the system board.

Note: It makes no difference which SATA connector you use.

4. Connect a power connector to the drive.

5. Lower the drive bay into the normal position.

6. Go to “Closing the cover and connecting the cables” on page 46.

Chapter 6. Replacing FRUs 41

Replacing the diskette drive

1. Open the cover. See “Opening the cover” on page 25.

2. Slide the blue plastic drive lock to the unlocked position.

3. Slide the drive towards the rear of the computer far enough to gain access to

the flat cable connector on the drive.

4. Disconnect the flat cable from the drive.

5. Rotate the drive bay upward and remove the diskette drive.

To install a new diskette drive:

1. Slide the new drive partially into the bay from the rear.

2. Connect the flat cable to the new drive.

3. Slide the new drive completely into the bay and slide the blue plastic drive

lock into the locked position.

4. Go to “Closing the cover and connecting the cables” on page 46.

Connecting an IDE hard disk or CD drive

1. Locate the three-connector signal cable that came with the computer. One end of the cable is connected to the system board IDE connector. The other two connectors allow you to connect two drives.

2. Make sure one end of the signal cable is connected to the PATA Primary IDE connector on the system board. See “Identifying parts on the system board” on page 28.

3. Connect an unused signal cable connector to the drive being installed.

Note: When connecting a hard disk drive make sure you connect it to the

connector on the end of the cable. Use the other connector for the optical drive.

4. Connect a power connector to the drive.

5. If you have a CD-ROM drive audio cable (not included with computer),

connect it to the drive and the system board. For the location of the CD audio connector, see “Identifying parts on the system board” on page 28.

42 Hardware Maintenance Manual

6. Lower the drive bay into the normal position.

7. Go to “Closing the cover and connecting the cables” on page 46.

Replacing the speaker

To replace the speaker:

1. Turn off the computer and disconnect the power cord from the electrical outlet and from the computer.

2. Open the cover. See “Opening the cover” on page 25.

3. Rotate the drive bay assembly upward to gain access to the speaker.

4. Locate the speaker1. See Figure 3.

5. Disconnect the speaker cable from the system board. See “Identifying parts on

the system board” on page 28.

Note: Make sure you note the location of the speaker cable when you

6. Remove the speaker by sliding the it upward and out of the retaining bracket.

Note: You may need to slightly flex the side of the computer to aide in

7. Install the new speaker and reconnect the speaker cable.

8. Lower the drive bay assembly.

9. Replace the cover, and connect the cables. See “Closing the cover and

connecting the cables” on page 46.

disconnect it from the system board.

removing the speaker.

Figure 3. Speaker, fan, power button and LED assembly

Replacing the power button and LED assembly

To replace the power button and LED assembly:

Chapter 6. Replacing FRUs 43

1. Turn off the computer and disconnect the power cord from the electrical outlet and from the computer.

2. Open the cover. See “Opening the cover” on page 25.

3. Rotate the drive bay assembly upward to gain access to the power button and

LED assembly.

4. Disconnect the power button and LED assembly cable from the system board. See “Identifying parts on the system board” on page 28.

Note: Make sure you note the location of the power button and LED assembly

cable when you disconnect it from the system board.

5. Lift the tab and slide the power button and LED assembly2out. See Figure 3 on page 43.

6. Install the new power button and LED assembly and reconnect the power button and LED assembly cable.

7. Lower the drive bay assembly.

8. Replace the cover, and connect the cables. See “Closing the cover and

connecting the cables” on page 46.

Replacing the fan assembly

To replace the fan assembly:

1. Turn off the computer and disconnect the power cord from the electrical outlet and from the computer.

2. Open the cover. See “Opening the cover” on page 25.

3. Rotate the drive bay assembly upward to gain access to the fan assembly3.

See Figure 3 on page 43.

4. Disconnect fan assembly cable from the system board. See “Identifying parts on the system board” on page 28.

Note: Make sure you note the location of the fan cable when you disconnect

it from the system board.

5. Remove the front bezel by releasing the tab as shown.

44 Hardware Maintenance Manual

6. Remove the plastic insert behind the bezel by releasing the tabs as shown:

7. Remove the fan assembly by releasing the tabs out as shown.

8. Install the new fan assembly and connect the fan cable to the system board.

9. Reinstall the plastic insert.

10. Reinstall the front bezel.

11. Lower the drive bay assembly.

12. Replace the cover, and connect the cables. See “Closing the cover and

connecting the cables” on page 46.

Chapter 6. Replacing FRUs 45

Closing the cover and connecting the cables

After replacing a FRU, you need to install any removed parts, close the cover, and reconnect cables, including telephone lines and power cords. Also, depending on the FRU that is installed, you might need to confirm the updated information in the IBM Setup Utility program.

To close the cover and connect cables to the computer:

1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the computer.

2. Clear any cables that might impede the replacement of the cover.

3. Make sure that the drive locks are both in the locked position. Otherwise, you

cannot close the cover.

4. Close the cover.

5. If a cover lock is installed, lock the cover.

6. If the computer is being placed in the vertical position, attach the floor stand.

Attention: To prevent overheating and possible component damage, always attach the floor stand when placing the computer in the vertical position.

7. Reconnect the external cables and power cords to the computer. See “Locating connectors on the rear of the computer” on page 24.

8. If you have replaced the system board, you must update (flash) the BIOS. See “Flash update procedures” on page 148.

9. To update the configuration, see “Starting the IBM Setup Utility program” on page 19.

46 Hardware Maintenance Manual

Chapter 7. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 3, “General Checkout,” on page 11. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 89.

Notes: v If you have both an error message and an incorrect audio response, diagnose the error

message first.

v If you cannot run the diagnostic tests or you get a diagnostic error code when running a

test, but did receive a POST error message, diagnose the POST error message first.

v If you did not receive any error message, look for a description of your error symptoms

in the first part of this index.

v Check the hard disk drive jumper settings before you replace a hard disk drive.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.

Error FRU/Action

The start-up drive is not in the boot sequence in configuration.

No operating system installed on the boot drive.

The boot sector on the start-up drive is corrupted.

The drive is defective. Replace the hard disk drive.

Check the configuration and ensure the start-up drive is in the boot sequence.

Install an operating system on the boot drive.

The drive must be formatted, do the following:

1. Attempt to access and recover (back-up) the failing hard disk drive.

2. Using the operating systems programs, format the hard disk drive.

Power Supply Errors

If the power-on indicator is not on, the power supply fan is not running, or the computer will not power-off, use the following procedures.

Check/Verify FRU/Action

Check the following for proper installation.

Reseat connectors

v Power Cord v On/Off Switch connector v On/Off Switch Power Supply connector v System Board Power Supply connectors v Microprocessor(s) connection

Check the power cord for continuity. Power Cord

Check/Verify FRU/Action

Check the power-on switch for continuity. Power-on Switch

48 Hardware Maintenance Manual

Diagnostic error codes

Refer to the following diagnostic error codes when using the diagnostic tests. See “Running diagnostics tests” on page 13 for the specific type for information about the Diagnostic programs.

In the following index, X can represent any number.

Diagnostic Error Code FRU/Action 000-000-XXX

BIOS Test Passed

000-002-XXX

BIOS Timeout

1. No action

1. Flash the system. See “Flash update

procedures” on page 148

2. System board

000-024-XXX

BIOS Addressing test failure

1. Flash the system. See “Flash update procedures” on page 148

2. System board

000-025-XXX

BIOS Checksum Value error

1. Flash the system. See “Flash update procedures” on page 148

2. Boot block

3. System board

000-026-XXX

FLASH data error

1. Flash the system. See “Flash update procedures” on page 148

2. Boot block

3. System board

000-027-XXX

BIOS Configuration/Setup error

1. Run Setup

2. Flash the system. See “Flash update

procedures” on page 148

3. Boot block

4. System board

000-034-XXX

BIOS Buffer Allocation failure

1. Reboot the system

2. Flash the system. See “Flash update

procedures” on page 148

3. Run memory test

4. System board

000-035-XXX

BIOS Reset Condition detected

1. Flash the system. See “Flash update procedures” on page 148

2. System board

000-036-XXX

BIOS Register error

1. Flash the system. See “Flash update procedures” on page 148

2. Boot block

3. System board

000-038-XXX

BIOS Extension failure

1. Flash the system. See “Flash update procedures” on page 148

2. Adapter card

3. System board

Chapter 7. Symptom-to-FRU Index 49

Diagnostic Error Code FRU/Action 000-039-XXX

BIOS DMI data error

1. Flash the system. See “Flash update procedures” on page 148

2. System board

000-195-XXX

BIOS Test aborted by user

000-196-XXX

BIOS test halt, error threshold exceeded

000-197-XXX

BIOS test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

000-198-XXX

BIOS test aborted

1. Make sure the component that is called out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and retest. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

000-199-XXX

BIOS test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test

3. Replace component under function test

000-250-XXX

BIOS APM failure

1. Flash the system. See “Flash update procedures” on page 148

2. System board

000-270-XXX

BIOS ACPI failure

1. Flash the system. See “Flash update procedures” on page 148

2. System board

001-000-XXX

System Test Passed

001-00X-XXX

System Error

001-01X-XXX

System Error

001-024-XXX

System Addressing test failure

001-025-XXX

System Checksum Value error

1. No action

1. System board

1. Flash the system. See “Flash update

procedures” on page 148

2. System board

50 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 001-026-XXX

System FLASH data error

1. Flash the system. See “Flash update procedures” on page 148

2. System board

001-027-XXX

System Configuration/Setup error

1. Run Setup

2. Flash the system. See “Flash update

procedures” on page 148

3. System board

001-032-XXX

System Device Controller failure

001-034-XXX

System Device Buffer Allocation failure

1. System board

1. Reboot the system

2. Flash the system. See “Flash update

procedures” on page 148

3. Run memory test

4. System board

001-035-XXX

System Device Reset condition detected

001-036-XXX

System Register error

001-038-XXX

System Extension failure

001-039-XXX

System DMI data structure error

1. System board

1. Adapter card

2. System board

1. Flash the system. See “Flash update

procedures” on page 148

2. System board

001-040-XXX

System IRQ failure

001-041-XXX

System DMA failure

001-195-XXX

System Test aborted by user

001-196-XXX

System test halt, error threshold exceeded

001-197-XXX

System test warning

1. Power-off/on system and re-test

2. System board

1. Power-off/on system and re-test

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

Chapter 7. Symptom-to-FRU Index 51

Diagnostic Error Code FRU/Action 001-198-XXX

System test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and retest. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

001-199-XXX

System test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test

3. Replace component under function test

001-250-XXX

System ECC error

001-254-XXX 001-255-XXX

1. System board

001-256-XXX 001-257-XXX

System DMA error

001-260-XXX 001-264-XXX

1. System board

System IRQ error

001-268-XXX

System IRQ1 failure

001-269-XXX

System IRQ2 failure

001-270-XXX

System IRQ3 failure

001-271-XXX

System IRQ4 failure

001-272-XXX

System IRQ5 failure

001-273-XXX

System IRQ6 (diskette drive) failure

1. Device on IRQ1

2. System board

1. Device on IRQ2

2. System board

1. Device on IRQ3

2. System board

1. Device on IRQ4

2. System board

1. Device on IRQ5

2. System board

1. Diskette Cable

2. Diskette drive

3. System board

001-274-XXX

System IRQ7 failure

001-275-XXX

System IRQ8 failure

001-276-XXX

System IRQ9 failure

001-277-XXX

System IRQ10 failure

1. Device on IRQ7

2. System board

1. Device on IRQ8

2. System board

1. Device on IRQ9

2. System board

1. Device on IRQ10

2. System board

52 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 001-278-XXX

System IRQ11 failure

001-279-XXX

System IRQ12 failure

001-280-XXX

System IRQ13 failure

001-281-XXX

System IRQ14 (hard disk drive) failure

1. Device on IRQ11

2. System board

1. Device on IRQ12

2. System board

1. Device on IRQ13

2. System board

1. Hard disk drive cable

2. Hard disk drive

3. System board

001-282-XXX

System IRQ15 failure

001-286-XXX 001-287-XXX

1. Device on IRQ15

2. System board

1. System board

001-288-XXX

System Timer failure

001-292-XXX

System CMOS RAM error

001-293-XXX

System CMOS Battery

001-298-XXX

System RTC date/time update failure

1. Run Setup and re-test

2. System board

1. Battery

2. System board

1. Flash the system. See “Flash update

procedures” on page 148

2. System board

001-299-XXX

System RTC periodic interrupt failure

001-300-XXX

System RTC Alarm failure

001-301-XXX

System RTC Century byte error

1. System board

1. Flash the system. See “Flash update

procedures” on page 148

2. System board

005-000-XXX

Video Test Passed

005-00X-XXX

Video error

005-010-XXX 005-011-XXX 005-012-XXX

1. No action

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

005-013-XXX

Video Signal failure

005-016-XXX

Video Simple Pattern test failure

1. Video Ram

2. Video card, if installed

3. System board

005-024-XXX

Video Addressing test failure

1. Video card, if installed

2. System board

Chapter 7. Symptom-to-FRU Index 53

Diagnostic Error Code FRU/Action 005-025-XXX

Video Checksum Value error

005-027-XXX

Video Configuration/Setup error

1. Video card, if installed

2. System board

1. Run Setup

2. Video drivers update

3. Video card, if installed

4. System board

005-031-XXX

Video Device Cable failure

1. Video cable

2. Monitor

3. Video card, if installed

4. System board

005-032-XXX

Video Device Controller failure

005-036-XXX

Video Register error

005-038-XXX

System BIOS extension failure

005-040-XXX

Video IRQ failure

005-195-XXX

Video Test aborted by user

005-196-XXX

Video test halt, error threshold exceeded

005-197-XXX

Video test warning

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the Replace the component that

is called out in warning statement

4. Replace the component under test

005-198-XXX

Video test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

005-199-XXX

Video test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

54 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 005-2XX-XXX

005-3XX-XXX

Video subsystem error

006-000-XXX

Diskette interface Test Passed

006-0XX-XXX

Diskette interface error

1. Video card, if installed

2. System board

1. No action

1. Diskette drive Cable

2. Diskette drive

3. System board

006-195-XXX

Diskette interface Test aborted by user

006-196-XXX

Diskette interface test halt, error threshold exceeded

006-197-XXX

Diskette interface test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. If a component is called out, make sure

it is connected and/or enabled

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

006-198-XXX

Diskette interface test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

006-199-XXX

Diskette interface test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test

3. Replace component under function test

006-25X-XXX

Diskette interface Error

1. Diskette drive cable

2. Diskette drive

3. System board

011-000-XXX

Serial port Interface Test Passed

011-001-XXX

Serial port Presence

1. No action

1. Remove external serial device, if

present

2. Run setup, enable port

3. System board

011-002-XXX 011-003-XXX

1. System board

Serial port Timeout/Parity error

011-013-XXX 011-014-XXX

1. System board

Serial port Control Signal/Loopback test failure

011-015-XXX

Serial port External Loopback failure

1. Wrap plug

2. System board

Chapter 7. Symptom-to-FRU Index 55

Diagnostic Error Code FRU/Action 011-027-XXX

Serial port Configuration/Setup error

1. Run Setup, enable port

2. Flash the system. See “Flash update

procedures” on page 148

3. System board

011-03X-XXX 011-04X-XXX

1. System board

Serial port failure

011-195-XXX

Serial port Test aborted by user

011-196-XXX

Serial port test halt, error threshold exceeded

011-197-XXX

Serial port test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

011-198-XXX

Serial port test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

011-199-XXX

Serial port test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

011-2XX-XXX

Serial port signal failure

014-000-XXX

Parallel port Interface Test Passed

014-001-XXX

Parallel port Presence

1. External serial device

2. System board

1. No action

1. Remove external parallel device, if

present

2. Run setup, enable port

3. System board

014-002-XXX 014-003-XXX

1. System board

Parallel port Timeout/Parity error

014-013-XXX 014-014-XXX

1. System board

Parallel port Control Signal/Loopback test failure

56 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 014-015-XXX

Parallel port External Loopback failure

014-027-XXX

Parallel port Configuration/Setup error

1. Wrap plug

2. System board

1. Run Setup, enable port

2. Flash the system. See “Flash update

procedures” on page 148

3. System board

014-03X-XXX 014-04X-XXX

1. System board

Parallel port failure

014-195-XXX

Parallel port Test aborted by user

014-196-XXX

Parallel port test halt, error threshold exceeded

014-197-XXX

Parallel port test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

014-198-XXX

Parallel port test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

014-199-XXX

Parallel port test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

014-2XX-XXX 014-3XX-XXX

Parallel port failure

015-000-XXX

USB port Interface Test Passed

015-001-XXX

USB port Presence

015-002-XXX

USB port Timeout

015-015-XXX

USB port External Loopback failure

1. External parallel device

2. System board

1. No action

1. Remove USB device(s) and re-test

2. System board

1. Remove USB device(s) and re-test

2. System board

1. Remove USB device(s) and re-test

2. System board

Chapter 7. Symptom-to-FRU Index 57

Diagnostic Error Code FRU/Action 015-027-XXX

USB port Configuration/Setup error

1. Flash the system. See “Flash update procedures” on page 148

2. System board

015-032-XXX

USB port Device Controller failure

015-034-XXX

USB port buffer allocation failure

1. System board

1. Reboot the system

2. Flash the system and re-test. See “Flash

update procedures” on page 148

3. Run memory test

4. System board

015-035-XXX

USB port Reset condition detected

015-036-XXX

USB port Register error

015-040-XXX

USB port IRQ failure

1. Remove USB device(s) and re-test

2. System board

1. System board

1. Run setup and check for conflicts

2. Flash the system. See “Flash update

procedures” on page 148

3. System board

015-195-XXX

USB port Test aborted by user

015-196-XXX

USB port test halt, error threshold exceeded

015-197-XXX

USB port test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

015-198-XXX

USB port test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

015-199-XXX

USB port test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

018-000-XXX

PCI Card Test Passed

1. No action

58 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 018-0XX-XXX

PCI Card Failure

018-195-XXX

PCI Card Test aborted by user

1. Riser card, if installed

2. System board

1. PCI card

2. Information

3. Re-start the test, if necessary

018-196-XXX

PCI Card test halt, error threshold exceeded

018-197-XXX

PCI Card test warning

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

018-198-XXX

PCI Card test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

018-199-XXX

PCI Card test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

018-250-XXX

PCI Card Services error

1. PCI card

2. Riser card, if installed

3. System board

020-000-XXX

PCI Interface Test Passed

020-0XX-XXX

PCI Interface error

1. No action

1. PCI card

2. Riser card, if installed

3. System board

020-195-XXX

PCI Test aborted by user

020-196-XXX

PCI test halt, error threshold exceeded

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

Chapter 7. Symptom-to-FRU Index 59

Diagnostic Error Code FRU/Action 020-197-XXX

PCI test warning

1. Make sure the component that is called out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

020-198-XXX

PCI test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

020-199-XXX

PCI test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

020-262-XXX

PCI system error

1. PCI card

2. Riser card, if installed

3. System board

025-000-XXX

IDE

interface Test Passed

025-00X-XXX 025-01X-XXX

IDE interface failure

1. No action

1. IDE signal cable

2. Check power supply voltages

3. Reseat IDE signal cable

4. IDE device

5. System board

025-027-XXX

IDE interface Configuration/Setup error

1. IDE signal cable

2. Flash the system. See “Flash update

procedures” on page 148

3. Reseat IDE signal cable

4. IDE device

5. System board

025-02X-XXX 025-03X-XXX 025-04X-XXX

IDE Interface failure

1. IDE signal cable

2. Check power supply

3. Reseat IDE signal cable

4. IDE device

5. System board

025-195-XXX

IDE interface Test aborted by user

025-196-XXX

IDE interface test halt, error threshold exceeded

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

60 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 025-197-XXX

IDE interface test warning

1. Make sure the component that is called out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

025-198-XXX

IDE interface test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

025-199-XXX

IDE interface test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

030-000-XXX

SCSI interface Test Passed

030-00X-XXX 030-01X-XXX

SCSI interface failure

1. No action

1. SCSI signal cable

2. Check power supply

3. SCSI device

4. SCSI adapter card, if installed

5. System board

030-027-XXX

SCSI interface Configuration/Setup error

1. SCSI signal cable

2. Flash the system. See “Flash update

procedures” on page 148

3. SCSI device

4. SCSI adapter card, if installed

5. System board

030-03X-XXX 030-04X-XXX

SCSI interface error

1. SCSI signal cable

2. Check power supply

3. SCSI device

4. SCSI adapter card, if installed

5. installed System board

030-195-XXX

SCSI interface Test aborted by user

030-196-XXX

SCSI interface test halt, error threshold exceeded

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

Chapter 7. Symptom-to-FRU Index 61

Diagnostic Error Code FRU/Action 030-197-XXX

SCSI interface test warning

1. Make sure the component that is called out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

030-198-XXX

SCSI interface test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

030-199-XXX

SCSI interface test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

035-000-XXX

RAID interface Test Passed

035-0XX-XXX

RAID interface Failure

1. No action

1. RAID signal cable

2. RAID device

3. RAID adapter card, if installed

4. System board

035-195-XXX

RAID interface Test aborted by user

035-196-XXX

RAID interface test halt, error threshold exceeded

035-197-XXX

RAID interface test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

035-198-XXX

RAID interface test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

62 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 035-199-XXX

RAID interface test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

071-000-XXX

Audio port Interface Test Passed

071-00X-XXX 071-01X-XXX 071-02X-XXX

Audio port error

1. No action

1. Run Setup

2. Flash the system. See “Flash update

procedures” on page 148

3. System board

071-03X-XXX

Audio port failure

1. Speakers

2. Microphone

3. Audio card, if installed

4. System board

071-04X-XXX

Audio port failure

1. Run Setup

2. Audio card, if installed

3. System board

071-195-XXX

Audio port Test aborted by user

071-196-XXX

Audio port test halt, error threshold exceeded

071-197-XXX

Audio port test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

071-198-XXX

Audio port test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

071-199-XXX

Audio port test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

071-25X-XXX

Audio port failure

1. Speakers

2. Audio card, if installed

3. System board

Chapter 7. Symptom-to-FRU Index 63

Diagnostic Error Code FRU/Action 080-000-XXX

Game Port interface Test Passed

080-XXX-XXX

Game Port interface Error

080-195-XXX

Game Port interface Test aborted by user

080-196-XXX

Game Port interface test halt, error threshold exceeded

080-197-XXX

Game Port interface test warning

1. No action

1. Remove the game port device and

re-test the system

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

080-198-XXX

Game Port interface test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

080-199-XXX

Game Port interface test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

086-000-XXX

Mouse Port interface Test Passed

086-001-XXX

Mouse Port interface Presence

086-032-XXX

Mouse Port interface Device controller failure

086-035-XXX

Mouse Port interface Reset

086-040-XXX

Mouse Port interface IRQ failure

1. No action

1. Mouse

2. System board

1. Mouse

2. System board

1. Mouse

2. System board

1. Run Setup

2. Mouse

3. System board

086-195-XXX

Mouse Port interface Test aborted by user

086-196-XXX

Mouse Port interface test halt, error threshold exceeded

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

64 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 086-197-XXX

Mouse Port interface test warning

1. Make sure the component that is called out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

086-198-XXX

Mouse Port interface test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

086-199-XXX

Mouse Port interface test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

089-000-XXX

Microprocessor Test Passed

089-XXX-XXX

Microprocessor failure

089-195-XXX

Microprocessor Test aborted by user

089-196-XXX

Microprocessor test halt, error threshold exceeded

089-197-XXX

Microprocessor test warning

1. No action

1. Microprocessor(s)

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

089-198-XXX

Microprocessor test aborted

1. Flash the system. See “Flash update procedures” on page 148

2. Go to “Undetermined problems” on page 89

089-199-XXX

Microprocessor test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

Chapter 7. Symptom-to-FRU Index 65

Diagnostic Error Code FRU/Action 170-000-XXX

Voltage Sensor(s) Test Passed

170-0XX-XXX

Voltage Sensor(s) failure

170-195-XXX

Voltage Sensor(s) Test aborted by user

170-196-XXX

Voltage Sensor(s) test halt, error threshold exceeded

170-197-XXX

Voltage Sensor(s) test warning

1. No action

1. Flash system

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

170-198-XXX

Voltage Sensor(s) test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

170-199-XXX

Voltage Sensor(s) test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

170-250-XXX 170-251-XXX

Voltage Sensor(s) Voltage limit error

170-254-XXX

Voltage Sensor(s) Voltage Regulator Module error

1. Power supply

2. System board

1. Voltage Regulator Module (VRM)

2. Microprocessor

3. System board

175-000-XXX

Thermal Sensor(s) Test Passed

175-0XX-XXX

Thermal Sensor(s) failure

175-195-XXX

Thermal Sensor(s) Test aborted by user

175-196-XXX

Thermal Sensor(s) test halt, error threshold exceeded

1. No action

1. Flash system

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

66 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 175-197-XXX

Thermal Sensor(s) test warning

1. Make sure the component that is called out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

175-198-XXX

Thermal Sensor(s) test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Go to “Undetermined problems” on page 89

175-199-XXX

Thermal Sensor(s) test failed, cause unknown

1. Go to “Undetermined problems” on page 89

2. Flash the system and re-test. See “Flash update procedures” on page 148

3. Replace component under function test

175-250-XXX 175-251-XXX

Thermal Sensor(s) limit error

1. Check fans

2. Check Power supply voltages

3. Microprocessor

4. System board

185-000-XXX

Asset Security Test Passed

185-XXX-XXX

Asset Security failure

185-278-XXX

Asset Security Chassis Intrusion

1. No action

1. Flash system

2. System board

1. Assure Asset Security Enabled

2. C2 Cover Switch

3. System board

201-000-XXX

System Memory Test Passed

201-XXX-XXX

System Memory error

1. No action

1. Replace the memory module called out

by the test

2. System board

202-000-XXX

System Cache Test Passed

202-XXX-XXX

System Cache error

1. No action

1. Cache, if removable

2. System board

3. Microprocessor

206-000-XXX

Diskette Drive Test Passed

206-XXX-XXX

Diskette Drive error

1. No action

1. Diskette Drive Cable

2. Check power supply voltages

3. Diskette drive

4. System board

Chapter 7. Symptom-to-FRU Index 67

Diagnostic Error Code FRU/Action 215-000-XXX

CD-ROM Drive Test Passed

215-XXX-XXX

CD-ROM Drive error

1. No action

1. CD-ROM Drive Cable

2. Check power supply voltages

3. CD-ROM drive

4. System board

217-000-XXX

Hard Disk Drive Test Passed

217-25X-XXX 217-26X-XXX

Hard Disk Drive (IDE) error

1. No action

1. Hard Disk Drive Cable

2. Check power supply voltages

3. Reseat the hard disk drive cable

4. Hard Disk drive (IDE)

5. System board

217-28X-XXX 217-29X-XXX

Hard Disk Drive (SCSI) error

1. Hard Disk Drive Cable

2. Check power supply voltages

3. Reseat the hard disk drive cable

4. Hard Disk drive (SCSI)

5. SCSI adapter card

6. System board

220-000-XXX

Hi-Capacity Cartridge Drive Test Passed

220-XXX-XXX

Hi-Capacity Cartridge Drive error

301-XXX-XXX

Keyboard error

1. No action

1. Remove the Hi-Capacity Cartridge

Drive and re-test the system

1. Keyboard

2. Check and test mouse

3. System board

301-000-XXX

Keyboard Test Passed

302-000-XXX

Mouse Test Passed

302-XXX-XXX

Mouse error

1. No action

1. Mouse

2. Check and test Keyboard

3. System board

303-000-XXX

Joystick Test Passed

303-XXX-XXX

Joystick error

305-000-XXX

Monitor DDC Test Passed

305-250-XXX

Monitor DDC self test failure

1. No action

1. Remove the Joystick and re-test the

system

1. No action

1. Run Setup to enable DDC

2. Cable

3. Monitor

4. Video card

5. System board

68 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 415-000-XXX

Modem Test Passed

415-XXX-XXX

Modem error

1. No action

1. Remove the Modem and re-test the

system

Chapter 7. Symptom-to-FRU Index 69

Beep symptoms

Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples.

Beeps Description 1-2-X

v One beep v A pause (or break) v Tw o beeps v A pause (or break) v Any number of breaks

4 Four continuous beeps

Use the following table to diagnose beep symptoms.

Beep Symptom FRU/Action 1-1-3

CMOS read-write error

1-2-2-3

ROM BIOS check error

1-2-1

Programmable Interval Timer failed

1-2-2 DMA Initialization failed

1-2-3 DMA page register write/read failed

1-2-4 RAM refresh verification failed

1. Run Setup

2. System Board

1. System Board

1. DIMM

2. System Board

1-3-3-1 1st 64K RAM test failed

1. DIMM

2. System Board

1-3-2 1st 64K RAM parity test failed

1. DIMM

2. Processor

3. System Board

2-2-3-1

Interrupt vector loading test failed

2-1-1 Secondary DMA register failed

2-1-2

Primary DMA register failed

2-1-3 Primary interrupt mask register failed

2-1-4 Secondary interrupt mask register

failed

2-2-1 Interrupt vector loading failed

1-3-1-3 Keyboard controller failed

1. System Board

2. Keyboard

2-2-3

CMOS power failure and checksum checks failed

1. Battery

2. System Board

70 Hardware Maintenance Manual

Beep Symptom FRU/Action 2-2-4 CMOS configuration info validation

failed

2-3-1 Screen initialization failed

1. Battery

2. System Board

1. Jumper on J28

2. System Board

2-3-2 Screen memory failed

2-3-3 Screen retrace failed

1-2 Search for video ROM failed

All other beep code sequences

Continuous beep

Repeating short beeps

1. System Board

1. Keyboard stuck key

2. Keyboard Cable

3. System Board

Chapter 7. Symptom-to-FRU Index 71

No-beep symptoms

Symptom/Error FRU/Action

No beep during POST but computer works correctly.

No beep during POST.

1. System Board

1. See “Undetermined problems” on page

89.

2. System Board

3. Memory Module

4. Any Adapter or Device

5. Riser Card

6. Power Cord

7. Power Supply

72 Hardware Maintenance Manual

POST error codes

Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations.

v Checks some basic system-board operations v Checks the memory operation v Starts the video operation v Verifies that the diskette drive is working v Verifies that the hard disk drive is working

the POST finishes without detecting any problems, a single beep sounds and the

If first screen of the operating system or application program appears.

If the POST detects a problem, an error message appears on the screen. A single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on the system.

In the following index, X can represent any number.

POST Error Code FRU/Action 000

SCSI Adapter not enabled

1. Verify adapter device and Bus Master fields are enabled in PCI configuration program. See documentation shipped with computer.

02X

08X

Check SCSI terminator installation.

1. SCSI Adapter

1. SCSI Cable

2. SCSI Terminator

3. SCSI Device

4. SCSI Adapter

101

System board interrupt failure

102

System board timer error

106

110

System board memory parity error

111

I/O channel parity error

1. System Board

1. Memory Module

2. System Board

1. Reseat adapters

2. Any adapter

3. Riser card

4. System Board

114

Adapter ROM error

1. Adapter Memory

2. System Board

3. Riser card

129

Internal cache test error

1. Processor

2. L2 Cache Memory

3. System Board

Chapter 7. Symptom-to-FRU Index 73

POST Error Code FRU/Action 135 Fan failure

1. Fan

2. System board

151

System board failure

161

Bad CMOS battery

1. System Board

1. Run Setup

2. CMOS Backup Battery (see “Replacing

the battery” on page 31)

3. System Board

162

Configuration mismatch

1. Run Setup and verify Configuration

2. Had a device been added, removed,

changed location? If not, suspect that device.

3. Power-on external devices first, then power-on computer

4. CMOS Backup Battery (see “Replacing the battery” on page 31)System Board

5. System Board

163

Date and Time Incorrect

1. Time and Date Set

2. CMOS Backup Battery (see “Replacing

the battery” on page 31)

3. System Board

164

Memory Size Error

1. Run Setup. Check System Summary menu for memory size change. (See “Starting the IBM Setup Utility program” on page 19.)

2. Run the Extended Memory Diagnostic tests

166

Boot Block Check Sum Error

1. Run Flash Recovery using Boot Block. See “Recovering from a POST/BIOS update failure” on page 148.

2. System Board

167

No Processor BIOS Update Found

1. Run Setup. Check Stepping level for the BIOS level needed, then perform the flash update.

2. Processor

168

Alert on LA

™

N error

1. Run Setup. Check to see that Ethernet and Alert on LAN are enabled.

2. System Board

17X, 18X

175 Primary Copy of Secure Data is

damaged

1. C2 Security

1. Run the IBM Setup Utility program.

See “Starting the IBM Setup Utility program” on page 19..

2. System Board

176 The System has been tampered with

1. Covers were removed from the computer

177

Corrupted Administrator Password

1. System Board

74 Hardware Maintenance Manual

POST Error Code FRU/Action 178

179 Boot Integrity Services Segment Error

183

184

Asset Control Antenna not detected

1. System Board

1. Enter the administrator password

1. Make sure Asset Care and Asset ID

are enabled in Configuration/Setup

™

2. RFID Antenna

3. System Board

185

Corrupted boot sequence

186 Security Hardware Control Logic Error

187

1. Set configuration and reinstall the boot sequence

1. System Board

1. Clear Administration password

2. System Board

189

1. More than three password attempts were made to access the computer

190

System Security: Invalid Remote Change

1. System Board

Requested 191 System Security: IBM Embedded

Security Hardware Reset 193 System Security: IBM Embedded

Security Hardware Removed 194 System Security: Asset ID Antenna has

been Removed 195 System Security: Asset ID Antenna has

been Installed

196 System Tampered Cleared

1XX

Not listed above

201, 20X

Memory data error

1. System Board

1. Run Enhanced Diagnostics Memory

Test

2. Memory Module

3. System Board

225

229

External cache test error

262

POST detected a base memory or extended memory type error

1. Unsupported Memory

1. L2 Cache Memory

2. System Board

1. Run Setup. Check System Summary

menu for memory. (See “Starting the IBM Setup Utility program” on page

19.)

2. Run the Extended Memory Diagnostic tests.

301 Keyboard Error

1. Keyboard

2. Keyboard Cable

3. System Board

Chapter 7. Symptom-to-FRU Index 75

POST Error Code FRU/Action 303

With an 8603 error

1. Mouse

2. Keyboard

3. Keyboard Cable

4. System Board

303

With no 8603 error

1. Keyboard

2. Keyboard Cable

3. System Board

3XX

Not listed above

1. Keyboard

2. Keyboard Cable

3. System Board

5XX

1. Video Adapter (if installed)

2. System Board

601

1. Diskette Drive A

2. Diskette Drive Cable

3. System Board

4. Riser card

602

1. Bad Diskette?

2. Verify Diskette and retry

604

And able to run diagnostics

1. Run Setup and verify diskette configuration settings

2. Diskette Drive A/B

3. Diskette Drive Cable

4. System Board

5. Riser card

605

POST cannot unlock the diskette drive

1. Diskette Drive

2. Diskette Drive Cable

3. System Board

4. Riser card

662 Configuration Change has occurred

1. Diskette drive configuration error or wrong diskette drive type; run Setup.

6XX

Not listed above

1. Diskette Drive

2. System Board

3. Riser card

4. External Drive Adapter

5. Diskette Drive Cable

6. Power Supply

762

Math coprocessor configuration error

1. Run Setup

2. Processor

3. System Board

7XX

Not listed above

1. Processor

2. System Board

76 Hardware Maintenance Manual

POST Error Code FRU/Action 962

Parallel port configuration error

1. Run Setup.

2. Parallel Adapter (if installed)

3. System Board

9XX

1. Printer

2. System Board

™

1047

107X

Check SCSI terminator installation

1. 16-Bit AT

1. Check SCSI terminator installation

2. SCSI Cable

Fast SCSI Adapter

3. SCSI Terminator

4. SCSI Device

5. SCSI Adapter

1101

Serial connector error, possible system board

1. Run Enhanced Diagnostics

failure

1101, 1102, 1106, 1108, 1109

1. System Board

2. Any Serial Device

1107

1. Communications Cable

2. System Board

1102

Card selected feedback error

1103

Port fails register check

1106

Serial option cannot be turned off

1107

1. Run Enhanced Diagnostics

2. System Board

1. Run Enhanced Diagnostics

2. System Board

1. Serial Device Cable

2. System Board

1110

1116

Interrupt error

1117

Failed baud rate test

1162

Serial port configuration error

1. Run Enhanced Diagnostics

2. System Board

1. Run Enhanced Diagnostics

1. Run Setup.

2. Serial Adapter

(if installed)

3. System Board

11XX

Not listed above

1201

1. System Board

2. Any Serial Device

1202, 1206, 1208, 1209, 12XX

1. Dual Async Adapter/A

2. System Board

3. Any Serial Device

Chapter 7. Symptom-to-FRU Index 77

POST Error Code FRU/Action 1207

1. Communications Cable

2. Dual Async Adapter/A

13XX

1402

1. Game Adapter

Information only

Printer not ready

1403

Information only

No paper error, or interrupt failure

1404

System board timeout failure

1405

Parallel adapter error

1406

Presence test error

14XX

Not listed above. Check printer before replacing system board

15XX

1692

Boot sequence error

16XX

1762

Hard disk drive configuration error

1780 (Disk Drive 0) 1781 (Disk Drive 1) 1782 (Disk Drive 2) 1783 (Disk Drive 3)

1. Run Enhanced Diagnostics

1. Printer

2. System Board

1. SDLC Adapter

1. Run FDISK to ensure at least one active

partition is set active

1. 36/38 Workstation Adapter

1. Run Setup. (See “Starting the IBM

Setup Utility program” on page 19.).

1. Hard Disk Drive

2. System Board

3. Riser card

4. Hard Disk Cable

5. Power Supply

1800 PCI/PnP Error! No Hardware Interrupt Available

1. Run Setup and verify PCI/ISA configuration settings.

2. Rerun diagnostics.

3. PCI Adapter

1801 PCI/PnP Error! No Space Available to Shadow ROM

1. Run Setup and verify PCI/ISA configuration settings.

2. Rerun diagnostics.

3. PCI Adapter

1802 PCI/PnP Error! Not Enough I/O Space Available

1. Run Setup and verify PCI/ISA configuration settings.

2. Rerun diagnostics.

3. PCI Adapter

1803 PCI/PnP Error! Not Enough Memory Space Available

1. Run Setup and verify PCI/ISA configuration settings.

2. Rerun diagnostics.

3. PCI Adapter

78 Hardware Maintenance Manual

POST Error Code FRU/Action 1804 PCI/PnP Error! Not Enough Real

Memory Space Available

1. Run Setup and verify PCI/ISA configuration settings.

2. If necessary, set ISA adapters to Not available to allow PCI adapters to

properly configure.

3. Remove any suspect ISA adapters.

4. Rerun diagnostics.

5. PCI Adapter

1805 PCI/PnP Error! Adapter ROM Checksum Error

1. Run Setup and verify PCI/ISA configuration settings.

2. Rerun diagnostics.

3. PCI Adapter

180X, 188X

PCI configuration or resource error

1. Run Setup and verify PCI/ISA configuration settings.

2. Rerun diagnostics.

3. PCI Adapter

1962

No operating system found

209X

1. Press F1 to repeat boot sequence.

1. Diskette Drive

2. Diskette Cable

20XX

Not listed above

21XX

1. BSC Adapter

1. SCSI Device

2. 16-bit AT Fast SCSU adapter

3. Alternate BSC adapter

2401, 2402

If screen colors change

2401, 2402

If screen colors are OK

2409

2410

1. Display

1. System Board

2. Display

1. Display

1. System Board

2. Display

2462

Video memory configuration error

1. Check cable connections

2. Run Setup and verify video

configuration settings

3. Video Memory Modules

4. Video Adapter (if installed)

5. System Board

4611, 4630

1. Multiport/2 Interface Board

2. Multiport/2 Adapter

4612, 4613, 4640, 4641

1. Memory Module Package

2. Multiport/2 Adapter

4650

1. Multiport/2 Interface Cable

Chapter 7. Symptom-to-FRU Index 79

POST Error Code FRU/Action 46XX

Not listed above

1. Multiport/2 Adapter

2. Multiport/2 Interface

Board

3. Memory Module

5600

5962

An IDE device (other than hard drive) configuration error

1. Financial System Controller Adapter

1. Run Setup.

2. CD-ROM Drive

3. CD-ROM Adapter

4. Zip or other ATAPI device

5. System Board

6. Riser card

62XX

1. 1st Store Loop Adapter

2. Adapter Cable

63XX

1. 2nd Store Loop Adapter

2. Adapter Cable

64XX

71XX

74XX

1. Network Adapter

1. Voice Adapter

1. Video Adapter

(if installed)

76XX

78XX

79XX

80XX

84XX

1. Page Printer Adapter

1. High Speed Adapter

1. 3117 Adapter

1. PCMCIA Adapter

1. Speech Adapter

2. Speech Control Assembly.

8601, 8602

1. Pointing Device (Mouse)

2. System Board

8603, 8604 Pointing Device Error

1. System Board

2. Pointing Device

(Mouse)

86XX

Not listed above

89XX

1. Mouse

2. System Board

1. PC Music Adapter

2. MIDI Adapter Unit

91XX

1. Optical Drive

2. Adapter

96XX

1. SCSI Adapter

2. Any SCSI Device

3. System Board

4. Riser card

80 Hardware Maintenance Manual

POST Error Code FRU/Action 10101, 10102, 10104, 10105, 10106, 10107,

10108, 10109, 10111, 10112, 10113, 10114, 10115, 10116

10103, 10110, 101171

1. Have customer verify correct operating system device drivers are installed and operational.

2. Modem

1. System Board

2. Data/Fax Modem

3. Riser card

10117

Not listed above

1. Check system speaker

2. Check PSTN cable

3. External DAA

(if installed)

4. Modem

10118

1. Run Diagnostics and verify the correct operation of the modem slot

2. Modem

10119

1. Diagnostics detected a non-IBM modem

2. Modem

10120

1. Check PSTN Cable

2. External DAA

(if installed)

3. Modem

10132, 10133, 10134, 10135, 10136, 10137,

1. Modem

10138, 10139, 10140, 10141, 10142, 10143, 10144, 10145, 10146, 10147, 10148, 10149, 10150, 10151, 10152

10153

1. Data/Fax Modem

2. System Board

3. Riser card

101XX

Not listed above

1. Modem Adapter/A

2. Data/Fax Modem

3. System Board

4. Riser card

10450, 10451, 10490, 10491, 10492, 10499

Read/write error

1. Run Enhanced Diagnostics

2. Hard Disk Drive

3. System Board

4. Riser card

10452

Seek test error

10453

1. Run Enhanced Diagnostics

Information only

Wrong drive type?

10454

Sector buffer test error

1. Run Enhanced Diagnostics

Chapter 7. Symptom-to-FRU Index 81

POST Error Code FRU/Action 10455, 10456

Controller error

10459

1. Run Enhanced Diagnostics

Information only

Drive diagnostic command error

10461

Drive format error

10462

Controller seek error

10464

Hard Drive read error

10467

Drive non-fatal seek error

10468

Drive fatal seek error

10469

Drive soft error count exceeded

10470, 10471, 10472

Controller wrap error

10473

1. Run Enhanced Diagnostics

Information only Corrupt data. Low level format might be required

10480

1. Hard Disk Drive (ESDI)

2. Drive Cable

3. System Board

10481

ESDI drive D seek error

10482

Drive select acknowledgement bad

106X1

1. Run Enhanced Diagnostics

1. Check Configuration

2. Ethernet Adapter

10635

1. Power-off computer, wait ten seconds then power-on the computer

2. Ethernet Adapter

10651, 10660

1. Check Cables

2. Ethernet Adapter

106XX

Not listed above

107XX

1. Ethernet Adapter

1. 5.25-inch External

Diskette Drive

2. 5.25-inch Diskette Drive Adapter/A

109XX

Check the adapter cables

1. ActionMedia Adapter/A

2. System Board

3. Riser card

82 Hardware Maintenance Manual

POST Error Code FRU/Action 112XX

This adapter does not have cache

1. SCSI Adapter

2. Any SCSI Device

3. System Board

4. Riser card

119XX

121XX

1. 3119 Adapter

1. Modem Adapter

2. Any Serial Device

3. System Board

4. Riser card

136XX

1. ISDN Primary Rate Adapter

2. System Board

3. Riser card

137XX

141XX

1. System Board

1. Realtime Interface Coprocessor

Portmaster Adapter/A

143XX

1. Japanese Display Adapter

2. System Board

3. Riser card

14710, 14711

1. System Board Video Adapter

2. Adapter Video Memory

148XX

14901, 14902, 1491X, 14922

1. Video Adapter

(if installed)

2. System Board

3. Riser card

4. Display (any type)

14932

1. External Display

2. Video Adapter

161XX

164XX

1. FaxConcentrator Adapter

1. 120 MB Internal Tape Drive

2. Diskette Cable

3. System Board

4. Riser card

16500

1. 6157 Tape Attachment

2. Adapter

16520, 16540

1. 6157 Streaming Tape Drive

2. 6157 Tape Attachment Adapter

166XX, 167XX

1. Token Ring Adapter

2. System Board

3. Riser card

Chapter 7. Symptom-to-FRU Index 83

POST Error Code FRU/Action 18001 to 18029

1. Wizard Adapter

2. Wizard Adapter Memory

18031 to 18039

185XXXX

1. Wizard Adapter Cable

1. DBCS Japanese Display Adapter/A

2. System Board

3. Riser card

20001 to 20003

1. Image Adapter/A Image-I Adapter/A

2. Memory Module DRAM, VRAM

20004

1. Memory Module DRAM, VRAM

2. Image Adapter/A

Image-I Adapter/A

20005 to 20010

1. Image Adapter/A Image-I Adapter/A

2. Memory Module DRAM, VRAM

200XX

Not listed above

1. Image Adapter/A

2. Image-I Adapter/A

3. Memory Module DRAM, VRAM

4. System Board

5. Riser card

20101 to 20103

1. Printer/Scanner Option

2. Image Adapter/A

3. Memory Module DRAM, VRAM

20104

1. Memory Module DRAM, VRAM

2. Printer/Scanner Option

3. Image Adapter/A

20105 to 20110

1. Printer/Scanner Option

2. Image Adapter/A

3. Memory Module DRAM, VRAM

Image Adapter/A Memory Test failure indicated by graphic of adapter

206XX

1. Replace memory module (shown in graphic)

1. SCSI-2 Adapter

2. Any SCSI Device

3. System Board

4. Riser card

208XX

Verify there are no duplicate SCSI ID

1. Any SCSI Device

settings on the same bus.

210XXXX

Internal bus, size unknown

210XXX1

External bus, size unknown

1. SCSI Hard Disk Drive

2. SCSI Adapter or System Board

3. SCSI Cable

4. SCSI ID Switch (on some models)

84 Hardware Maintenance Manual

POST Error Code FRU/Action

Tape Drive amber LED remains on

1. Tape Drive

2. SCSI Cable (internal)

3. SCSI Adapter or System Board

Tape Drive green ″in use″ LED fails to come on

1. Tape Drive

2. SCSI Adapter or System Board

3. SCSI Cable (internal)

4. SCSI Cable (external)

Tape automatically ejected from drive

1. Tape Cassette Drive

SCSI ID on rotary switch does not match SCSI ID set in configuration. Verify drive switches inside cover are set to zero

1. Rotary Switch Circuit Board

2. Circuit Board Cable

3. Tape Drive

Tape sticks or breaks in drive. Verify that the tapes used meet ANSI

1. Tape Cassette

standard X3B5

212XX

1. SCSI Printer

2. Printer Cable

213XX

214XX

215XXXC, 215XXXD, 215XXXE, 215XXXU

If an external device, and power-on LED is off, check external voltages

1. SCSI Processor

1. WORM Drive

1. CD-ROM Drive I

2. CD-ROM Drive II

Enhanced CD-ROM Drive II Any CD-ROM Drive

3. SCSI Cable

4. SCSI Adapter or System Board

216XX

217XX

If an external device, and power-on LED is off, check external voltages

1. Scanner

1. Rewritable Optical Drive

2. SCSI Adapter or System Board

3. SCSI Cable

218XX

Check for multi CD tray or jukebox

219XX

24201Y0, 24210Y0

Be sure wrap plug is attached

1. Changer

1. SCSI Communications Device

1. ISDN/2 Adapter

2. ISDN/2 Wrap Plug

3. ISDN/2 Communications Cable

273XX

1. 1 Mbps Micro Channel

2. Infrared LAN Adapter

27501, 27503, 27506, 27507

1. ServerGuard Adapter

2. System Board

3. Riser card

27502, 27504, 27510, 27511, 27533, 27534, 27536, 27537

1. ServerGuard Adapter

Chapter 7. Symptom-to-FRU Index 85

POST Error Code FRU/Action 27509

1. Remove redundant adapters, run Auto IBM program, then retest.

27512

1. WMSELF.DGS diagnostics file is missing

2. WMSELF.DGS diagnostics file is incorrect

27535

1. 3V Lithium Backup Battery

2. ServerGuard Adapter

27554

1. Internal Temperature out of range

2. ServerGuard Adapter

27555, 27556

1. ServerGuard Adapter

2. Power Supply

27557

1. 7.2V NiCad Main Battery Pack

2. ServerGuard Adapter

27558, 27559, 27560, 27561

1. PCMCIA Type II Modem

2. ServerGuard Adapter

27562

1. External Power Control not connected

2. External Power Control

3. ServerGuard Adapter

27563, 27564

1. External Power Control

2. ServerGuard Adapter

275XX

27801 to 27879

1. Update Diagnostic Software

1. Personal Dictation System

2. Adapter

3. System Board

27880 to 27889

1. External FRU (Speaker, Microphone)

999030X

Hard disk reset failure

1. Possible hard disk drive problem; see “Hard disk drive boot error” on page

47.

86 Hardware Maintenance Manual

Miscellaneous error messages

Message/Symptom FRU/Action

CMOS Backup Battery inaccurate

1. CMOS Backup Battery (see “Safety information” on page 153)

2. System Board

Changing colors

Computer will not power-off. See “Power Supply Errors” on page 47.

1. Display

1. Power Switch

2. System Board

3. Riser card

Computer will not RPL from server

1. Ensure that network is in startup sequence as first device or first device after diskette

2. Ensure that network adapter is enabled for RPL

3. Network adapter (Advise network administrator of new MAC address)

Computer will not Wake On LAN (if applicable)

1. Check power supply and signal cable connections to network adapter

2. Ensure that the operating system settings are set to enable Wake on LAN

3. Ensure Wake On LAN feature is enabled in Setup/Configuration (see “Starting the IBM Setup Utility program” on page 19)

4. Ensure network administrator is using correct MAC address

5. Ensure no interrupt or I/O address conflicts

6. Network adapter (advise network administrator of new MAC address)

Dead computer. See “Power Supply Errors” on page 47.

1. Power Supply

2. System Board

3. Riser card

Diskette drive in-use light remains on or does not light when drive is active.

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

4. Riser card

Flashing cursor with an otherwise blank display.

1. System Board

2. Primary Hard Disk Drive

3. Hard Disk Drive Cable

4. Riser card

Incorrect memory size during POST

1. Run the Memory tests

2. Memory Module

3. System Board

Chapter 7. Symptom-to-FRU Index 87

Message/Symptom FRU/Action

″Insert a Diskette″ icon appears with a known-good diagnostics diskette in the first

3.5-inch diskette drive.

1. System Board

2. Diskette Drive Cable

3. Riser card

4. Network Adapter

Intensity or color varies from left to right of characters and color bars

No power or fan not running

Non-system disk or disk error-type message with a known-good diagnostic diskette.

1. Display

2. System Board

1. See “Power Supply Errors” on page 47.

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

4. Riser card

Other display symptoms not listed above (including blank or illegible display)

Power-on indicator or hard disk drive in-use light not on, but computer works correctly

1. Display

2. System Board

1. Power Supply

2. System Board

3. LED Cables

Printer problems

Program loads from the hard disk with a known-good diagnostics diskette in the first

3.5-inch diskette drive

1. Printer

1. Run Setup

2. Diskette Drive

3. Diskette Drive Cable

4. System Board

5. Riser card

6. Power Supply

RPL computer cannot access programs from its own hard disk.

1. If network administrator is using LCCM Hybrid RPL, check startup sequence:

a. First device - network b. Second device - hard disk

Hard disk drive

RPL computer does not RPL from server

1. Check startup sequence

2. Check the network adapter LED status

Serial or parallel port device failure (system board port)

1. External Device Self-Test OK?

2. External Device

3. Cable

4. System Board

Serial or parallel port device failure (adapter port)

1. External Device Self-Test OK?

2. External Device

3. Cable

4. Alternate Adapter

5. System Board

88 Hardware Maintenance Manual

Message/Symptom FRU/Action

Some or all keys on the keyboard do not work

Undetermined problems

Check the power supply voltages (see “Power Supply Errors” on page 47). If the voltages are correct, return here and continue with the following steps.

1. Power-off the computer.

2. Remove or disconnect the following components (if installed) one at a time. a. Non-IBM devices b. External devices (modem, printer, or mouse) c. Any adapters d. Riser card e. Memory modules f. Extended video memory g. External Cache h. External Cache RAM i. Hard disk drive j. Diskette drive

Power-on the computer to re-test the system.

4. Repeat steps 1 through 3 until you find the failing device or adapter.

1. Keyboard

2. Keyboard Cable

3. System Board

all devices and adapters have been removed, and the problem continues, replace

If the system board (see “Replacing the system board, microprocessor, and heat sink” on page 34).

Chapter 7. Symptom-to-FRU Index 89

90 Hardware Maintenance Manual

Chapter 8. Parts listing

This section lists field replaceable units (FRUs) for Machine Types 8183, 8184, 8320, 8417, 8418, 8419, and 8429.

Note: A CRU (Customer Replaceable Unit) is identified by a single asterisk (*) or

two asterisks (**) in the CRU ID column. An N in the CRU ID Column means that the part is not a CRU. A single asterisk (*) means that the part is a Tier 1 CRU; two asterisks (**) mean that the part is a Tier 2 CRU.

Machine Type 8127

Item # 8127 FRUs FRU# CRU

1 Cover (all models) 26K1217 ** 2 Power supply 200 W (all models) 24R2614 ** 3 CD-ROM Drive 48X (Black) - w/o volume ctrl and headphone jack (models 11M) 71P7367 * 3 CD-ROM Drive 48X (Black) - w/o volume ctrl and headphone jack (models 11M) 71P7369 *

Item # 8127 FRUs FRU# CRU

3 CD-ROM Drive 48X (Black) - w/o volume ctrl and headphone jack (models 11M) 71P7371 * 3 CD-ROM Drive 48X (Black) - w/o volume ctrl and headphone jack (models 11M) 71P7375 * 3 CD-ROM Drive 48X (Black) - w/o volume ctrl and headphone jack (models 11M) 71P7385 * 3 CD-ROM Drive 48X (Black) (models 11M) 40Y8801 * 3 CD-ROM Drive 48X (Black) (models 11M) 40Y8809 * 3 CD-ROM Drive 48X (Black) (models 11M) 40Y8805 * 4 HDD 40GB 7200 rpm EIDE (models 11M) 19K1568 * 5 Rotating bay assembly (all models) 03R0285 * 6 Plastic bezel kit (all models) 03R0288 * 7 Diskette drive 3.5″, slim 1.44MB, 3MODE (models 11M) 36L8645 * 7 Diskette drive 3.5″, slim 1.44MB, 3MODE (models 11M) 40Y8897 * 7 Diskette drive 3.5″, slim 1.44MB, 3MODE (models 11M) 40Y8895 * 8 Heatsink for Prescott (models 11M) 13R9022 **

9 Intel 2.8GHZ Celeron Prescott (models 11M) 19R0411 ** 10 System board, Gigabit E-net, no POV (Prescott CPU enabled) (models 11M) 89P7935 ** 10 System board, Gigabit E-net, no POV (Prescott CPU enabled) (optional to 89P7935)

41D0651 **

(models 11M) 11 512 MB SDRAM PC2700 (models 11M) 31P9122 * 12 Riser card assembly (all models) 89P7701 * 13 Chassis (all models) 03R0284 **

92 Hardware Maintenance Manual

The FRUs listed in the following table are not illustrated.

8127 FRUs FRU# CRU

Tool-less hardfile tray (all models) 03R0302 * Cable, pwr/LED (all models) 03R0283 * Lock assembly (Random keyed) (models 11M) 03R0287 * Internal plastic kit (all models) 03R0289 * Cable, optical 1-drop ATA 100 (all models) 03R0291 * Cable, 2-drop ATA 100 (all models) 03R0292 * Cable, SATA (all models) 03R0293 * Speaker assembly (all models) 03R0294 * system board tray (all models) 03R0295 ** Fan assembly 60 x 20 mm (all models) 03R0296 * Cable, Diskette drive (all models) 03R0297 * Cable, C2 (squall) (models 11M) 09K9827 *

5.25 EMC shield (all models) 19K5548 * Floor stand and vertical deflector (all models) 74P0404 * Fan baffle for Prescott (models 11M) 26K1233 * Battery (all models) 33F8354 * Monitor cable (all models) 19R3015 * Dongle (all models) 19R3017 * Universal Adapter Bracket 5.25 to 3.5, No Bezel (for HDD) 32P4743 * Mouse, optical wheel (models 11M) 89P5089 * RJ11 connector adapter (Spain, Ireland) (All “G” models) 60H6043 * RJ11 connector adapter (Austria) (All “G” models) 60H6045 * RJ11 connector adapter (Belgium) (All “G” models) 60H6046 * RJ11 connector adapter (Denmark) (All “G” models) 60H6047 * RJ11 connector adapter (Norway, Finland) (All “G” models) 60H6048 * RJ11 connector adapter (France) (All “G” models) 60H6049 * RJ11 connector adapter (Germany) (All “G” models) 60H6050 * RJ11 connector adapter (UK, NZ, HK) (All “G”, “M”, “B”, “H” models) 60H6051 * RJ11 connector adapter (Italy) (All “G” models) 60H6052 * RJ11 connector adapter (Netherlands) (All “G” models) 60H6053 * RJ11 connector adapter (Sweden) (All “G” models) 60H6054 * RJ11 connector adapter (Switzerland) (All “G” models) 60H6055 *

8127 (Preferred Pro) Keyboards FRU# CRU

US English (models 11M) 89P8300 *

8127 Power Cords FRU# CRU

Power cord (models 11M) 6952301 * Power cord (models) 13F9939 *

Chapter 8. Parts listing 93

8127 Power Cords FRU# CRU

Power cord (models) 13F9978 * Power cord (models) 14F0032 * Power cord (models) 13F9996 * Power cord (models) 14F0068 * Power cord (models) 36L8879 * Power cord (models) 1838576 * Power cord (models) 02K0545 * Power cord (models) 14F0086 * Power cord (models) 14F0014 * Power cord (models) 14F0050 * Power cord (models) 49P2078 *

8127 Windows XP Pro Recovery CDs FRU # CRU

US (models 11M) 29R7998 * FR (models) 29R7999 * GR (models) 29R8000 * IT (models) 29R8002 * SP (models) 29R8001 * BR (models) 29R8003 * DK (models) 29R8005 * NL (models) 29R8008 * AE (models) 29R8012 * SV (models) 29R8004 * HE (models) 29R8009 * FI (models) 29R8006 * NO (models) 29R8007 * PL (models) 29R8010 * PO (models) 29R8016 * RU (models) 29R8013 * HU (models) 29R8015 * CZ (models) 29R8011 * TR (models) 29R8014 * GK (models) 29R8017 * JP (models) 13M6438 * CS (models) 27K6907 * TW (models) 27K6912 * HK (models) 27K6917 * KR (models) 27K6902 * Multilingual RCD 1 XP-P (models) 19R1268 * Multilingual RCD 2 XP-P (models) 19R1270 *

94 Hardware Maintenance Manual

IBM 8416, 8418, 8184, 8419, 8417 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Chapter 1. About this manual

Important Safety Information

Strategy for Replacing FRUs for CTO, CMV, and GAV products

Product definition

FRU Identification for CTO, CMV, and GAV products

Using PEW

Using eSupport

Using the HMM

Chapter 2. General information

Access IBM

Additional information resources

Features

Specifications

Chapter 3. General Checkout

Chapter 4. IBM Enhanced Diagnostics

Diagnostics program download

Running IBM Enhanced Diagnostics from the Access IBM Predesktop Area

Navigating through the diagnostics programs

Running diagnostics tests

Test selection

Test results

Fixed disk advanced test (FDAT)

Quick and Full erase - hard drive

Viewing the test log

Chapter 5. Using the IBM Setup Utility

Starting the IBM Setup Utility program

Viewing and changing settings

Exiting from the IBM Setup Utility program

Using passwords

User password

Administrator password

Setting, changing, and deleting a password

Security settings for Access IBM Predesktop Area

Using Security Profile by Device

Using IDE Drives Setup

Selecting a startup device

Selecting a temporary startup device

Changing the startup device sequence

Advanced settings

Chapter 6. Replacing FRUs

Locating controls and connectors on the front of the computer

Locating connectors on the rear of the computer

Opening the cover

Locating components

Accessing system board components and drives

Identifying parts on the system board

Replacing memory

Replacing a PCI adapter

Replacing the battery

Replacing the power supply

Replacing the system board, microprocessor, and heat sink

Replacing the microprocessor

Replacing internal drives

Replacing a CD-ROM, CD-RW, or DVD optical drive

Replacing the hard disk drive

Connecting a serial ATA hard disk drive

Replacing the diskette drive

Connecting an IDE hard disk or CD drive

Replacing the speaker

Replacing the power button and LED assembly

Replacing the fan assembly

Closing the cover and connecting the cables

Chapter 7. Symptom-to-FRU Index

Hard disk drive boot error

Power Supply Errors

Diagnostic error codes

Beep symptoms

No-beep symptoms

POST error codes

Miscellaneous error messages

Undetermined problems

Chapter 8. Parts listing

Machine Type 8127