Hardw are Maintenance Manual
Ty pe s 8127, 8183, 8184, 8320, 8416,
8417, 8418, 8419, and 8429
ThinkCentre
™
Hardw are Maintenance Manual
Ty pe s 8127, 8183, 8184, 8320, 8416,
8417, 8418, 8419, and 8429
Note: Before usingthisinformationandtheproductitsupports,besuretoreadthe
general information under “Notices” on page 187.
Sixth Edition (February 2005)
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT
ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
jurisdictions do not allow disclaimers or express or implied warranties in certain transactions; therefore, this
statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements or changes in the products or the programs described in this publication at any time.
Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your
IBM Marketing Representative.
This manual contains service and reference information for IBM
8127, 8183, 8184, 8320, 8416, 8417, 8418, 8419 and 8429.
This manual is divided into product service sections and a related service section,
as follows:
v The productservicesectionsincludeproceduresforisolatingproblemstoaFRU,
a Symptom-to-FRU Index, additional service information and an illustrated parts
catalog.
v The relatedservicesectionincludessafetynoticesandsafetyinformation,and
problem determination tips.
®
computer Types
Note:
This manual is intended for trained servicers who are familiar with IBM Personal
Computer products. Use this manual along with advanced diagnostic tests to troubleshoot
problems effectively.
Before servicing an IBM product, be sure to review the “Safety information” on page 153.
Important Safety Information
Be sure to read all caution and danger statements in this book before performing
any of the instructions.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.
Strategy for Replacing FRUs for CTO, CMV, and GAV products
Product definition
Dynamic Configure To Order (CTO)
This provides the ability for a customer to configure an IBM solution from
an eSite, and have this configuration sent to fulfillment, where it is built
and shipped directly to the customer. The machine label, PC Entitlement
Warehouse (PEW), eSupport, and the HMM will load these products as the
4-digit MT and 3-digit model, where model = ’CTO’ (Example: 1829-CTO).
Custom Model Variant (CMV)
2 HardwareMaintenanceManual
This is a unique configuration that has been negotiated between IBM and
the customer. A unique 4-digit MT and 3-digit model is provided to the
customer to place orders (Example: 1829-W15). A CMV is a special bid
offering. Therefore, it is NOT generally announced.
v The MTMportionofthemachinelabelisthe4-digitMTand3-digit
model, where model = ’CTO’ (Example: 1829-CTO). The PRODUCT ID
portion of the machine label is the 4-digit MT and 3-digit CMV model
(Example: 1829-W15).
v The PEWrecordisthe4-digitMTand3-digitmodel,wheremodel=
’CTO’ (Example: 1829-CTO).
v eSupport willshowboththeCTOandCMVmachinetypemodels
(Example: 1829-CTO and 1829-W15 will be found on the eSupport site.)
v The HMMwillhavethe4-digitMTand3-digitCTOmodelonly
(Example: 1829-CTO). Again, CMVs are custom models and are not
found in the HMM.
General
AnnounceVariant (GAV)
This is a standard model (fixed configuration). GAVs are announced and
offered to all customers. The MTM portion of the machine label is a 4-digit
MT and 3-digit model, where model = a “fixed model number”, not ’CTO’
(Example: 1829-F1U). Also, PEW, eSupport, and the HMM will list these
products under the same fixed model number.
FRU Identification for CTO, CMV, and GAV products
There are three information resources to identify which FRUs are used to support
CTO, CMV, and GAV products. These sources are PEW, eSupport, and the HMM.
Using PEW
vPEW is theprimarysourceforidentifyingFRUpartnumbersandFRU
descriptions for the key commodities for CTO, CMV and GAV products at a MT
- serial number level. An example of key commodities are hard disk drives,
system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory.
v Remember, AllCTOandCMVproductsareloadedinPEWunderthe4-digit
MT and 3-digit model, where model = ’CTO’ (Example: 1829-CTO). GAVs are
loaded in PEW under the 4-digit MT and 3-digit model, where model = a “fixed
model number”, not ’CTO’ (Example: 1829-F1U).
v PEW canbeaccessedatthefollowingWebsite:
http://w3-3.ibm.com/pc/entitle
Click on MACHINE LOOKUP, followed by WARRANTY INFORMATION. Input
the MT and Serial number and the list of key commodities will be returned in
the PEW record under COMPONENT INFORMATION.
vBusiness Partners using EclaimwillaccessPEWwhenperformingEntitlement
Lookup. Business Partners will enter Loc ID, MT and Serial, and the key
commodities will be returned in the Eclaim record under SYSTEM DETAILS.
v Authorized IBMBusinessPartnerscanaccessEclaimatthefollowingWebsite:
http://wca.eclaim.com
Using eSupport
For Key Commodities (Examples - hard disk drive, system board,
microprocessor, LCD, and memory)
v eSupport canbeusedtoviewthelistofkeycommoditiesbuiltinaparticular
machine serial (this is the same record found in PEW).
v eSupport canbeaccessedatthefollowingWebsite:
http://www.ibm.com/pc/support
v To view thekeycommodities,clickonPARTS INFORMATION,thenPARTS
LOOKUP. Type in the model type and serial number. The key commodities will
be returned in the eSupport record under PARTS SHIPPED WITH YOUR
SYSTEM.
Chapter 1. About this manual 3
For the Remaining FRUs (the complete list of FRUs at the MT Model level)
v eSupport canbeusedtoviewthecompletelistofFRUsforamachinetypeand
model.
v To view thecompletelistofFRUs,typeinthemachinetypeandmodel
(Example: 1829-CTO) under QUICK PATH. Under ’View by Document Type’
select PART S INFORMATION. Under ’Filter by Category’ select SERVICE
PARTS. Under ’Parts Information by Date’ select SYSTEM SERVICE PARTS. The
list of service parts by description, with applicable machine type model and FRU
will be displayed.
Using the HMM
v Use theHMMasaback-uptoPEWandeSupporttoviewthecompletelistof
FRUs at the MT Model level.
4 HardwareMaintenanceManual
Chapter 2. General information
Access IBM
To find more information about the features on the computer you can use the
Access IBM Predesktop Area. To open the Access IBM Predesktop Area, use the
following procedure:
If you have Internet access, the most up-to-date information for your computer is
available from the World Wide Web.
Features
You can find the following information:
v CRU removal and installation instructions
v Publications
v Troubleshooting information
v Parts information
v Downloads and drivers
v Links to other useful sources of information
This section provides an overview of the computer features and preinstalled
software.
Microprocessor
v Intel
v Intel Pentium
®
Celeron
™
(some models)
®
4 (some models)
v Intel Pentium 4 with HyperThreading (some models)
v Internal cache (size varies by model type)
Memory
Support for two 184-pin dual inline memory modules (DIMMs). Each DIMM
socket can support up to 1 GB of PC2700 double data rate (DDR) dynamic random
access memory (SDRAM) for a system maximum of 2 GB.
Internal drives
v 3.5-inch, half-inch (slim) diskette drive (some models)
v Hard disk drive
v Optical drives such as CD-ROM, DVD-ROM, DVD-ROM/CD-RW Combo,
An integrated Intel Extreme Graphics 2 controller for a Video Graphics Array
(VGA) monitor
Audio subsystem
The integrated AC’97 audio controller provides four audio connectors.
v Microphone and headphone connectors on the front panel
v Line-in and line-out connectors on the rear panel
Connectivity
v 10/100 MbpsintegratedIntelEthernetcontrollerthatsupportstheWakeon
LAN
®
feature (some models)
v 10/100/1000 MbpsintegratedIntelEthernetcontrollerthatsupportstheWake
on LAN feature (some models)
v Peripheral ComponentInterconnect(PCI)V.90Data/Faxmodem(somemodels)
System
managementfeatures
v Remote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP)
v Wake on LAN
v Wake on Ring (in the IBM Setup Utility program, this feature is called Serial Port
Ring Detect for an external modem and Modem Ring Detect for an internal PCI
modem)
v Remote Administration
v Automatic power-on startup
v System Management (SM) BIOS and SM software
v Ability to store POST hardware test results
Input/output
features
v 25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP)
v Two9-pin serial connectors
v Eight USB 2.0 connectors (two on front panel and six on rear panel)
®
v PS/2
mouse connector
v PS/2 keyboard connector
v Ethernet connector
v VGA monitor connector
v Twoaudio connectors (line-in and line-out) on rear panel
v Twoaudio connectors (microphone and headphone) on front panel
Expansion
v Two32-bit PCI full height adapter slots
v TwoDIMM memory connectors
Power
v 200 Watt power supply with manual voltage selection switch
v Automatic 50/60 Hz input frequency switching
v Advanced Power Management support
v Advanced Configuration and Power Interface (ACPI) support
Security
6 HardwareMaintenanceManual
features
v User and administrator passwords
v Support for the addition of a cable lock such as a Kensington lock
v Knockout holes for installing a rope clip (U-bolt)
v Optional keylock on top cover
v Startup sequence control
v Startup without diskette drive, keyboard, or mouse
v Diskette and hard disk I/O control
v Serial and parallel port I/O control
v Security profile by device
preinstalledsoftware
IBM
The computer comes with preinstalled software. An operating system, device
drivers to support built-in features, and other support programs are included.
Chapter 2. General information 7
Operating systems (preinstalled) (varies by model)
Note: Not all countries or regions will have these operating systems.
v Microsoft
Windows
®
XP Home
®
v Microsoft Windows XP Professional
v Microsoft Windows 2000
8 HardwareMaintenanceManual
Specifications
This section lists certain specifications for the computer. For the latest specification
information, see the User Guide for the computer go to:
Operating at 0 - 3000 ft (914.4 m): 10° to 35°C (50°
to 95°F)
Operating at 3000 ft - 7000 ft (2134 m): 10° to 32°C
(50° to 89.6°F)
Non-operating: 10° to 43°C (50° to 110°F)
Operating: 8% to 80%
Non-operating: 8% to 80%
Transit: 8% to 90%
input
Low range:
Minimum: 90 V ac
Maximum: 137 V ac
Input frequency range: 57–63 Hz
Voltage switch setting: 115 V ac
Minimum: 180 V ac
Maximum: 265 V ac
Input frequency range: 47–53 Hz
Voltage switch setting: 230 V ac
Minimum configuration as shipped: 0.09 kVA
Maximum configuration: 0.23 kVA
Airflow for computers with a microprocessor that runs
at or below 2.8 GHz
Approximately 13 cubic feet (0.37 cubic meters) per
minute
Airflow
forcomputerswithamicroprocessorthatruns
above 2.8 GHz
Approximately 14 cubic feet (0.40 cubic meters) per
minute
Acoustical
noise-emissionvalues
Note: In thiscomputer,fanspeediscontrolledby
temperature, configuration, and software. Actual
noise-emission values might be different from the stated
values depending on the number of fans and the speed
of the fans.
Average sound-pressure levels for computers with a
microprocessor that runs at or below 2.8 GHz:
At operator position - 0.5 meters:
Idle: 30 dBA
Operating: 34 dBA
Atbystanderposition - 1meter(3.3ft):
Idle: 25 dBA
Operating: 29 dBA
Declared(upperlimit)sound-powerlevels:
Idle: 3.9 bels
Operating: 4.3 bels
Average sound-pressure levels for computers with a
microprocessor that runs at or greater than 2.8 GHz:
At operator position - 0.5 meters:
Idle: 31 dBA
Operating: 34 dBA
Atbystanderposition - 1meter(3.3ft):
Idle: 26 dBA
Operating: 29 dBA
Declared(upperlimit)sound-powerlevels:
Idle: 4.0 bels
Operating: 4.3 bels
Theselevelsweremeasuredincontrolled
Note:
acoustical environments according to the procedures
specified by the American National Standards Institute
(ANSI) S12.10 and ISO 7779 and are reported in
accordance with ISO 9296. Actual sound-pressure levels
in a given location might exceed the average values
stated because of room reflections and other nearby noise
sources. The declared sound-power levels indicate an
upper limit, below which a large number of computers
will operate.
Chapter 2. General information 9
10 HardwareMaintenanceManual
Chapter 3. General Checkout
This general checkout procedure is for Type 8127, 8183, 8184, 8320, 8416, 8417,
8418, 8419, and 8429 computers.
Attention
The drives in the computer you are servicing might have been rearranged or
the drive startup sequence changed. Be extremely careful during write
operations such as copying, saving or formatting. Data or programs can be
overwritten if you select an incorrect drive.
hardware option. For the test programs to properly determine if a test Passed, Failed
or Aborted, the test programs check the error-return code at test completion. See
“Diagnostic error codes” on page 49.
General error messages appear if a problem or conflict is found by an application
program, the operating system, or both. For an explanation of these messages, refer
to the information supplied with that software package.
Notes:
v The defaultforthiscomputeristobootupquiet(nobeepandnomemorycountand
checkpoint code display) when no errors are detected by POST.
v To enable beepandmemorycountandcheckpointcodedisplaywhenasuccessfulPOST
A down-level BIOS might cause false errors and unnecessary replacement of the system
board. For more information on how to determine and obtain the latest level BIOS, see
“BIOS levels” on page 147.
v If multiple error codes are displayed, diagnose the first error code displayed.
v If the computer hangs with a POST error, go to Chapter 7, “Symptom-to-FRU Index,” on
page 47.
v If thecomputerhangsandnoerrorisdisplayed,goto“Undeterminedproblems”on
page 89.
v If aninstalleddeviceisnotrecognizedbythediagnosticsprogram,thatdevicemightbe
Run the Diagnostic programs. See Chapter 4, “IBM Enhanced Diagnostics,” on
page 13.
v If youreceiveanerror,replacethepartthatthediagnosticprogramcallsoutor
go to “Diagnostic error codes” on page 49.
v If theteststopsandyoucannotcontinue,replacethelastdevicetested.
12 HardwareMaintenanceManual
Chapter 4. IBM Enhanced Diagnostics
The IBM Enhanced Diagnostics program uses a full range of diagnostic utilities to
determine the operating condition of the computer’s hardware components.
You can run the IBM Enhanced Diagnostics from the Access IBM Predesktop Area
on your hard disk. Alternatively, you can create a bootable IBM Enhanced Diagnostics diskette fromtheAccessIBMPredesktopArea.
You can also download the latest version of the Enhanced Diagnostics program
from
http://www.ibm.com/pc/support/
on the World Wide Web. Type your machine type and model number into the
QuickPath field tofindthedownloadablefilesthatarespecifictothecomputer.
Diagnostics program download
To download the Diagnostics program, do the following:
v Go to http://www.ibm.com/.
v Select Support & downloads.
v Select Personal computing from the ″Get product support for″ list.
v Enter your machine type in the ″Quick Path″ box and click Go.
v Follow the links provided to locate the IBM Enhanced Diagnostics.
Note: You can downloadeitheradisketteimageorastartableCD-ROMimage
(.iso file) of the diagnostics.
Running IBM Enhanced Diagnostics from the Access IBM Predesktop
Area
To open the Access IBM Predesktop Area, do the following:
1.Usingthecursormovementkeys,highlightRunNormalTestorRunQuick
Test from the Diagnostics menu and then press Enter.
This will automatically run a pre-defined group of tests from each test category.
Run Normal Test runs a more extensive set of tests than does Run Quick Test
and takes longer to execute.
3.Fromwithinatestcategory, press Ctrl-Enter to automatically run only the
selected tests in that category. See “Test selection.”
4.Usingthecursormovementkeys,highlightasingletestwithinatestcategory,
then press Enter. This will run only that test.
Escatanytimetostopthetestingprocess.
Press
Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside
the test description and in the test log. See “Viewing the test log” on page 17.
Test selection
To select one or more tests, use the following procedure.
A selected test is marked by >>. Pressing the space bar again de-selects a test
and removes the chevron.
4.Repeatsteps2and3abovetoselectalldesiredtests.
Test results
Diagnostics test results will produce the following error code format:
Function
Code
Failure Type DeviceID Date ChkDigits Text
v Function Code:
Represents the feature or function within the PC.
v Failure Type:
Represents the type of error encountered.
v DeviceID:
Contains the component’s unit-ID which corresponds to either a fixed disk
drive, removable media drive, serial or parallel port, processor, specific RIMM,
or a device on the PCI bus.
v Date:
Contains the date on which the diagnostic test was run. The date is retrieved
from CMOS and displayed using the YYYYMMDD format.
v ChkDigits:
Contains a 2-digit check-digit value to ensure the following:
– Diagnostics were run on the specified date.
– Diagnostics were run on the specified IBM computer.
– The diagnostic error code is recorded correctly.
PC-Doctor’s (PCDR) Fixed-Disk Advanced Test module (FDAT) is a full-featured
highly configurable fixed-disk test suite. The configurable capabilities of FDAT
allow users to enable or disable specific tests, enable or disable testing features,
control the test log detail, alter testing parameters, etc. FDAT will test for and
report most commonly found errors on a fixed-disk drive and is able to test up to
128 SCSI and 4 IDE drives (up to 132 total drives).
Drive information is gathered through FDAT’s enumeration of available devices
and user specific configuration parameters located in the FDAT.INI. FDAT uses
information supplied by these features to indicate specifically what devices are
available for test, what tests are available for the device, device properties, etc.
Modify the FDAT.INI file in PC Doctor for DOS to change testing parameters.
FDAT consists of the following subtests and features.
To allow simultaneous testing of multiple hard drives whenever possible, the
FDAT module is written as a set of multitasking functions. Each drive under test
can run the same test or run a different test at the same time. Each subtest is
written to handle a single test pass and all test variables are kept track of in a
Chapter 4. IBM Enhanced Diagnostics 15
structure unique for each drive. However, when testing IDE drives, FDAT will not
perform simultaneous testing of IDE drives that are attached to the same IDE
cable. For example, if FDAT is testing four IDE drives on a PC, it will perform
simultaneous testing on drives 1 and 3 first (master drives), then perform tests on
2 and 4 (slave drives). FDAT will also perform simultaneous testing on a master
and slave that are on separate IDE cables, but will not perform simultaneous tests
on a master and slave on the same IDE cable. This generally increases the amount
of time needed to test multiple IDE drives.
Another limitation of FDAT’S multitasking capability is the use of Ultra DMA
(UDMA). Only one drive at a time can access the UDMA channel and the UDMA
channel buffer must be kept high in order to maintain a speed advantage over
other data transfer modes. In order to use the UDMA channel during testing, users
must disable the multitasking feature.
Destructive vs non-destructive testing:
Most of the tests found in FDAT are non-destructive. This means that PCDR will
preserve any data that is present on the tested media prior to beginning any
destructive operations (i.e. write operations). However, users can run certain tests
in destructive mode (i.e. surface scan tests). Destructive tests will speed up testing
because FDAT does not preserve the data on the media prior to the test beginning.
Unlike non-destructive tests, any data present on the media prior to the test
beginning is lost.
FDAT allows for enabling or disabling destructive tests, as well as specifying a
range of destructive and non-destructive sectors on the tested drive. This is done
through the configuration of the FDAT.INI.If destructive and non-destructive
ranges somehow overlap, then the overlapped area is considered non-destructive.
For example, if users specify both destructive and non-destructive ranges as the
same, then the entire drive is tested as non-destructive.
Quick and Full erase - hard drive
The Diagnostics program offers two hard drive format utilities:
v Quick Erase Hard Drive
v Full Erase Hard Drive
The Quick Erase Hard Drive provides a DOS utility that performs the following
steps.
v Destroys the Master Boot Record (MBR) on the hard drive.
v Destroys all copies of the FAT Table on all partitions (both the master and
backup).
v Destroys the partition table.
v Provides messages that warn the user that this is a non-recoverable process.
16 HardwareMaintenanceManual
The Full Erase Hard Drive provides a DOS utility that performs the following
steps.
v Performs all the steps in Quick Erase.
v Provides a DOS utility that writes random data to all sectors of the hard drive.
v Provide an estimate of time to completion along with a visual representation of
completion status.
v Provides messagesthatwarntheuseraboutnon-recoverableprocess.
Important: Make surethatalldataisbackedupbeforeusingtheQuickorFullErase
functions.
To select the Quick Erase or Full Erase Hard Drive utility, use the following
procedure.
Errors reported by the diagnostic test will be displayed by the program as a failed
test.
To view details of a failure or to view a list of test results, use the following
procedure from any test category screen.
v Press F3 to activate the log file.
v Press F3 again to save the file to diskette or F2 to print the file.
Chapter 4. IBM Enhanced Diagnostics 17
18 HardwareMaintenanceManual
Chapter 5. Using the IBM Setup Utility
The IBM Setup Utility program is stored in the electrically erasable programmable
read-only memory (EEPROM) of the computer. The IBM Setup Utility program is
used to view and change the configuration settings of the computer, regardless of
which operating system you are using. However, the operating-system settings
might override any similar settings in the IBM Setup Utility program.
Starting the IBM Setup Utility program
To start the IBM Setup Utility program, do the following:
The
has been removed or new hardware has been installed in the computer.
Viewing and changing settings
The IBM Setup Utility program menu lists items that identify system configuration
topics.
When working with the IBM Setup Utility program menu, you must use the
keyboard. The keys used to perform various tasks are displayed at the bottom of
each screen.
Exiting from the IBM Setup Utility program
When you finish viewing or changing settings, press Esc to return to the IBM
Setup Utility program menu (you might have to press Esc several times). If you
want to save the new settings, select Save Settings or Save and exit the Setup Utility. Otherwise,yourchangeswillnotbesaved.
Using passwords
You can use passwords to provide security for the computer and data. There are
two kinds of passwords: a user password and an administrator password. You do
not have to set a password of either type to use the computer. However, if you
decide to set either one, read the following sections.
User password
The user password feature deters unauthorized persons from gaining access to the
computer.
Setting an administrator password deters unauthorized persons from changing
configuration settings. If you are responsible for maintaining the settings of several
computers, you might want to set an administrator password.
After you set an administrator password, a password prompt is displayed each
time you try to access the IBM Setup Utility program. If you type the wrong
password, you will see an error message. If you type the wrong password three
times, you must turn the computer off and start again.
If both the user and administrator passwords are set, you can type either
password. However, to change any configuration settings, you must use your
administrator password.
Setting, changing, and deleting a password
To set, change, or delete a password, do the following:
Note: A passwordcanbeanycombinationofuptosevencharacters(A-Z,a-z,
and 0-9).
1.StarttheIBMSetupUtilityprogram(see“StartingtheIBMSetupUtility
program” on page 19).
2.FromtheIBMSetupUtilityprogrammenu,selectSecurity→SetPasswords.
Read the information displayed on the right side of the screen.
Security settings for Access IBM Predesktop Area
The security settings in the IBM Setup Utility allow you to select the level of
security that you require for the Access IBM Predesktop Area. These setting are
described below:
Secure
This setting does not allow any user or software initiated changes.
Normal
This setting allows the user to make changes but the contents are hidden
from the operating system.
Disabled
This setting provides the lowest level of security. The area can be changed
by the user or the operating system.
Note: If you do not want to save the settings, select Exit the Setup Utility
without saving.
Using IDE Drives Setup
IDE controller (such as hard disk drives or the CD-ROM drive)
are disabled and will not be displayed in the system
configuration.
accessed.
they are write-protected.
In addition to listing the different IDE devices, there are options for configuring
the serial and parallel IDE controllers.
ParallelATA This settingallowstheusertodisableoneorbothoftheparallel
IDE controllers.
Serial ATA This setting allows the user to disable the serial ATA controllers.
Native Mode Operation This setting is only available when the serial ATA controller is
enabled. This allows the user to specify whether the parallel and
serial ATA controllers will operate in ″legacy″ or ″native″ mode.
By default, they will operate in native mode unless both parallel
ATA controllers are populated and a serial ATA drive is present.
Then the serial ATA drive will become ″native″ mode. The user
can select Automatic or the serial ATA controller to run in
″native″ mode. However,runningin″native″ mode mightnot
work with older operating systems.
To configure IDE Drives Setup, do the following:
1.StarttheIBMSetupUtilityprogram(see“StartingtheIBMSetupUtility
program” on page 19).
If the computer does not start up (boot) from a device such as the CD-ROM,
diskette, or hard disk as expected, use one of the following procedures to select a
startup device.
Selecting a temporary startup device
Use this procedure to startup from any boot device.
Note: Not allCDs,harddisks,anddiskettesarestartable(bootable).
4.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartup
Sequence, and the Error Startup Sequence.
5.SelectExitfromtheIBMSetupUtilitymenuandthenSaveSettingsorSave
and exit the Setup Utility.
If you have changed these settings and want to return to the default settings, select
LoadDefaultSettings on theExitmenu.
Advanced settings
On some computer models the Advanced settings menu includes a setting to
Enable/Disable HyperThreading. This feature works only with
HyperThreading-aware operating systems such as Microsoft Windows XP. The
default setting for HyperThreading is Enabled. However, if you select Set Defaults
and are using an operating system other than Windows XP, the computer
performance might be degraded. Therefore, you should always set
HyperThreading to Disabled unless you are sure your operating system supports
HyperThreading.
22 HardwareMaintenanceManual
Chapter 6. Replacing FRUs
FRU replacements are to be done by trained service technicians only.
Important: Before youinstallorremoveanyFRU,read“Safetyinformation”on
page 153. These precautions and guidelines will help you work safely.
Locating controls and connectors on the front of the computer
This section shows the various external connectors on the computer to which you
can attach external devices.
1 Cover keylock (some models) 6 USB connectors (2)
2 Optical drive 7 Microphone connector (line in)
3 Hard disk drive activity indicator 8 Headphone connector (line out)
4 Power-on indicator 9 Diskette drive
5 Power button
from the drives, and turn off all attached devices and the computer.
input/output (I/O) cables, and any other cables that are connected to the
computer.
Chapter 6. Replacing FRUs 25
Locating components
The following illustration will help you locate the various components in the
computer.
1
2
3
4
5
6
13
7
8
9
12
1 Cover 8 Heat sink
11
10
2 Power supply 9 Microprocessor
3 Optical drive 10 System board
4 Hard disk drive 11 Memory module
5 Rotating drive bay assembly 12 PCI riser assembly
6 Front plastic bezel 13 Chassis
7 Diskette drive
26 HardwareMaintenanceManual
Accessing system board components and drives
To access some components on the system board such as memory, the battery, and
the Clear CMOS/BIOS recovery jumper, you might need to rotate the drives
upward. Yo u can also use this procedure to access the drives when updating to
different or higher capacity drives.
To access system board components or drives:
1.Turnoffthecomputer.
2.Openthecover.See“Openingthecover”onpage25.
3.Rotatethedrivesupwardasillustrated.
Note: Make sureyounotethelocationofanycableconnectorsandtherouting
of the cables before you disconnect from the drives or the system board.
4.IfanyPCIadaptersareinstalled,removethePCIriserandadaptercards.Do
not remove any adapters from the riser card. See “Replacing a PCI adapter” on
page 30.
Chapter 6. Replacing FRUs 27
Identifying parts on the system board
The system board (sometimes called the planar or motherboard) is the main circuit
board in the computer. It provides basic computer functions and supports a variety
of devices that are IBM-installed or that you can install later.
The following illustration shows the locations of parts on the system board.
7.Makesurethenotchinthereplacementmemorymodulealignswiththetab
on the connector. Push or insert the memory module straight down into the
connector until the retaining clips close.
This section provides information and instructions for removing and replacing a
PCI adapter. The computer has a riser card with two PCI expansion slots.
To remove and replace a PCI adapter:
1.Turnoffthecomputeranddisconnectthepowercordfromtheelectricaloutlet
and from the computer.
The computer has a special type of memory that maintains the date, time, and
settings for built-in features, such as parallel-port assignments (configuration). A
battery keeps this information active when you turn off the computer. If the
battery fails, the date, time, and configuration information (including passwords)
are lost. An error message is displayed when you turn on the computer.
To replace the battery:
1.Turnoffthecomputeranddisconnectthepowercordfromtheelectricaloutlet
and from the computer.
5.DisconnectpowersupplycableconnectorP3fromtheCD-ROMdriveandP4
or P5 from the hard disk drive (HDD). Connector P4 is used for a parallel
HDD and connector P5 is used for a serial HDD.
12.Usethefollowingillustrationtoroutethecablescorrectly. It is important to
correctly route all power supply cables to avoid interference when lowering
the drive bay assembly.
Chapter 6. Replacing FRUs 33
13.Ensurethatallcomponentshavebeenreassembledcorrectlyandthatnotools
or loose screws are left inside the computer.
Replacing the system board, microprocessor, and heat sink
Attention: If thecomputerhasbeenturnedoffforalongperiodoftimethe
thermal grease between the microprocessor heat sink and the microprocessor might
not allow them to be separated easily. In this case turn on the computer for a few
minutes to soften the grease.
2.Disconnectallcablesattachedtothecomputer. This includes power cords,
input/output (I/O) cables, and any other cables that are connected to the
computer.
3.Openthecover.See“Openingthecover”onpage25.
34 HardwareMaintenanceManual
4.Whileholdingtheleftrearofthecomputerchassisdown,pullupwardonthe
handle provided, to remove the PCI riser card assembly along with any
adapters.
microprocessor 2. This is important when reinstalling the microprocessor on
the system board.
Chapter 6. Replacing FRUs 35
Figure 2. Microprocessor
10.Removethemicroprocessor2fromthesystemboardbyliftingthesmall
handle 1 on the microprocessor. Carefully lift the microprocessor out of the
socket.
v If you are installing a new system board assembly, continue at Step 11.
v If you are replacing only the microprocessor, go to “Replacing the
1 Microprocessor heat sink 8 Diskette drive connector
2 Fan connectors (2) 9 Front panel connector
3 memory module connectors (2) 10 Power connector (P1)
4 SATA1 IDE and SATA 2 IDE
15.Usingthetwobluehandlesprovided,liftthesystemboardassemblyoutof
the computer.
Note: You will havetotiltthesystemboardassemblyandmoveitaroundthe
edge of the power supply assembly to remove it from the computer.
16.Takenoteofthelocationofthememorymemorymodulesandremovethem
from the system board.
17.Installthememorymodulesonthenewsystemboardinthesamelocationas
they were on the system board being replaced.
18.Installthenewsystemboardassemblyintothecomputerchassisbyaligning
the two tabs on the rear of the system board assembly with the slots in the
rear of the computer chassis. Slide the system board assembly to the rear until
the front edge of the system board assembly fits behind the flange in the front
and is seated flush to the bottom of the chassis.
19.Reconnectallcablesthatweredisconnectedfromthesystemboard.Makesure
all cables are routed correctly.
20.Installthemicroprocessoronthenewsystemboard.See“Replacingthe
microprocessor” on page 38. Return here after replacing the microprocessor.
1.Makesurethatthehandleusedtoremovethemicroprocessorisfullyinthe
up position. Otherwise the microprocessor pins might be damaged when
installing the microprocessor.
2.Positionthemicroprocessorsothatthepinsarealignedwiththesocketand
with the beveled corner in the orientation as shown in Figure 2 on page 36.
3.Lowerthehandleuntilitisfullyinthedownposition.Thislocksthe
microprocessor in place.
4.
Note: The cleaningpadandthermalgreaseareseparateFRUsandarenot
included with the system board or microprocessor FRUs. These must be
ordered separately and shipped along with the FRUs being replaced.
Remove the cleaning pad from its package that came with the CRU and use
the cleaning pad to wipe the thermal grease from the bottom of the heat sink.
Note: Be surethatallofthethermalgreaseisremoved.
5.Ifyouarereplacingthesamemicroprocessorthatwasremoved,useaclean
area of the cleaning pad to wipe the thermal grease from the microprocessor;
then, dispose of the cleaning pad.
6.Usethethermalgreasesyringetoplace16uniformlyspaceddotsof0.01ML
each on the top of the microprocessor.
Tighten the clamp screws evenly by tightening one side some and then the
other until they are both snug.
9.Installtheplasticcoverovertheheatsink.
10.ContinueatStep21onpage37.
Replacing internal drives
This section provides information and instructions for removing and replacing
internal drives.
0.01 ML of
thermal grease
38 HardwareMaintenanceManual
When you install an internal drive, it is important to note the type of drive that
you are installing.
The following illustrations show a parallel ATA IDE hard disk drive and a serial
ATA IDE hard disk drive.
Parallel ATA IDE drive
Serial ATA IDE drive
Listed below are the various types of drives and the connector used to connect
them to the system board. Each drive also requires the connection of a power cable
from the power supply.
1.Locatethethree-connectorsignalcablethatcamewiththecomputer.Oneend
of the cable is connected to the system board IDE connector. The other two
connectors allow you to connect two drives.
2.MakesureoneendofthesignalcableisconnectedtothePATAPrimaryIDE
connector on the system board. See “Identifying parts on the system board” on
page 28.
After replacing a FRU, you need to install any removed parts, close the cover, and
reconnect cables, including telephone lines and power cords. Also, depending on
the FRU that is installed, you might need to confirm the updated information in
the IBM Setup Utility program.
To close the cover and connect cables to the computer:
1.Ensurethatallcomponentshavebeenreassembledcorrectlyandthatnotools
or loose screws are left inside the computer.
The Symptom-to-FRU index lists error symptoms and possible causes. The most
likely cause is listed first. Always begin with Chapter 3, “General Checkout,” on
page 11. This index can also be used to help you decide which FRUs to have
available when servicing a computer. If you are unable to correct the problem
using this index, go to “Undetermined problems” on page 89.
Notes:
v If youhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerror
message first.
v If youcannotrunthediagnostictestsoryougetadiagnosticerrorcodewhenrunninga
test, but did receive a POST error message, diagnose the POST error message first.
v If youdidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptoms
in the first part of this index.
v Check theharddiskdrivejumpersettingsbeforeyoureplaceaharddiskdrive.
Hard disk drive boot error
A hard disk drive boot error (error codes 1962 and I999030X) can have the
following causes.
Error FRU/Action
The start-up drive is not in the boot
sequence in configuration.
No operating system installed on the boot
drive.
The boot sector on the start-up drive is
corrupted.
The drive is defective. Replace the hard disk drive.
Check the configuration and ensure the
start-up drive is in the boot sequence.
Install an operating system on the boot
drive.
The drive must be formatted, do the
following:
1.Attempttoaccessandrecover(back-up)
the failing hard disk drive.
2.Usingtheoperatingsystemsprograms,
format the hard disk drive.
Power Supply Errors
If the power-on indicator is not on, the power supply fan is not running, or the
computer will not power-off, use the following procedures.
v Power Cord
v On/Off Switch connector
v On/Off Switch Power Supply connector
v System Board Power Supply connectors
v Microprocessor(s) connection
Check the power cord for continuity. Power Cord
Check/Verify FRU/Action
Check the power-on switch for continuity. Power-on Switch
48 HardwareMaintenanceManual
Diagnostic error codes
Refer to the following diagnostic error codes when using the diagnostic tests. See
“Running diagnostics tests” on page 13 for the specific type for information about
the Diagnostic programs.
In the following index, X can represent any number.
Diagnostic Error Code FRU/Action
000-000-XXX
BIOS Test Passed
000-002-XXX
BIOS Timeout
1.Noaction
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Systemboard
000-024-XXX
BIOS Addressing test failure
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Systemboard
000-025-XXX
BIOS Checksum Value error
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Bootblock
3.Systemboard
000-026-XXX
FLASH data error
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Bootblock
3.Systemboard
000-027-XXX
BIOS Configuration/Setup error
1.RunSetup
2.Flashthesystem.See“Flashupdate
procedures” on page 148
3.Bootblock
4.Systemboard
000-034-XXX
BIOS Buffer Allocation failure
1.Rebootthesystem
2.Flashthesystem.See“Flashupdate
procedures” on page 148
3.Runmemorytest
4.Systemboard
000-035-XXX
BIOS Reset Condition detected
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Systemboard
000-036-XXX
BIOS Register error
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Bootblock
3.Systemboard
000-038-XXX
BIOS Extension failure
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Adaptercard
3.Systemboard
Chapter 7. Symptom-to-FRU Index 49
Diagnostic Error Code FRU/Action
000-039-XXX
BIOS DMI data error
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Systemboard
000-195-XXX
BIOS Test aborted by user
000-196-XXX
BIOS test halt, error threshold exceeded
000-197-XXX
BIOS test warning
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
000-198-XXX
BIOS test aborted
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandretest.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
000-199-XXX
BIOS test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test
3.Replacecomponentunderfunctiontest
000-250-XXX
BIOS APM failure
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Systemboard
000-270-XXX
BIOS ACPI failure
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Systemboard
001-000-XXX
System Test Passed
001-00X-XXX
System Error
001-01X-XXX
System Error
001-024-XXX
System Addressing test failure
001-025-XXX
System Checksum Value error
1.Noaction
1.Systemboard
1.Systemboard
1.Systemboard
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Systemboard
50 HardwareMaintenanceManual
Diagnostic Error Code FRU/Action
001-026-XXX
System FLASH data error
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Systemboard
001-027-XXX
System Configuration/Setup error
1.RunSetup
2.Flashthesystem.See“Flashupdate
procedures” on page 148
3.Systemboard
001-032-XXX
System Device Controller failure
001-034-XXX
System Device Buffer Allocation failure
1.Systemboard
1.Rebootthesystem
2.Flashthesystem.See“Flashupdate
procedures” on page 148
3.Runmemorytest
4.Systemboard
001-035-XXX
System Device Reset condition detected
001-036-XXX
System Register error
001-038-XXX
System Extension failure
001-039-XXX
System DMI data structure error
1.Systemboard
1.Systemboard
1.Adaptercard
2.Systemboard
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Systemboard
001-040-XXX
System IRQ failure
001-041-XXX
System DMA failure
001-195-XXX
System Test aborted by user
001-196-XXX
System test halt, error threshold exceeded
001-197-XXX
System test warning
1.Power-off/onsystemandre-test
2.Systemboard
1.Power-off/onsystemandre-test
2.Systemboard
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
Chapter 7. Symptom-to-FRU Index 51
Diagnostic Error Code FRU/Action
001-198-XXX
System test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandretest.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
001-199-XXX
System test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test
3.Replacecomponentunderfunctiontest
001-250-XXX
System ECC error
001-254-XXX
001-255-XXX
1.Systemboard
1.Systemboard
001-256-XXX
001-257-XXX
System DMA error
001-260-XXX
001-264-XXX
1.Systemboard
System IRQ error
001-268-XXX
System IRQ1 failure
001-269-XXX
System IRQ2 failure
001-270-XXX
System IRQ3 failure
001-271-XXX
System IRQ4 failure
001-272-XXX
System IRQ5 failure
001-273-XXX
System IRQ6
(diskette drive) failure
1.DeviceonIRQ1
2.Systemboard
1.DeviceonIRQ2
2.Systemboard
1.DeviceonIRQ3
2.Systemboard
1.DeviceonIRQ4
2.Systemboard
1.DeviceonIRQ5
2.Systemboard
1.DisketteCable
2.Diskettedrive
3.Systemboard
001-274-XXX
System IRQ7 failure
001-275-XXX
System IRQ8 failure
001-276-XXX
System IRQ9 failure
001-277-XXX
System IRQ10 failure
1.DeviceonIRQ7
2.Systemboard
1.DeviceonIRQ8
2.Systemboard
1.DeviceonIRQ9
2.Systemboard
1.DeviceonIRQ10
2.Systemboard
52 HardwareMaintenanceManual
Diagnostic Error Code FRU/Action
001-278-XXX
System IRQ11 failure
001-279-XXX
System IRQ12 failure
001-280-XXX
System IRQ13 failure
001-281-XXX
System IRQ14
(hard disk drive) failure
1.DeviceonIRQ11
2.Systemboard
1.DeviceonIRQ12
2.Systemboard
1.DeviceonIRQ13
2.Systemboard
1.Harddiskdrivecable
2.Harddiskdrive
3.Systemboard
001-282-XXX
System IRQ15 failure
001-286-XXX
001-287-XXX
1.DeviceonIRQ15
2.Systemboard
1.Systemboard
001-288-XXX
System Timer failure
001-292-XXX
System CMOS
RAM error
001-293-XXX
System CMOS Battery
001-298-XXX
System RTC date/time update failure
1.RunSetupandre-test
2.Systemboard
1.Battery
2.Systemboard
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Systemboard
001-299-XXX
System RTC periodic interrupt failure
001-300-XXX
System RTC Alarm failure
001-301-XXX
System RTC Century byte error
1.Systemboard
1.Systemboard
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Systemboard
005-000-XXX
Video Test Passed
005-00X-XXX
Video error
005-010-XXX
005-011-XXX
005-012-XXX
1.Noaction
1.Videocard,ifinstalled
2.Systemboard
1.Videocard,ifinstalled
2.Systemboard
005-013-XXX
Video Signal failure
005-016-XXX
Video Simple Pattern
test failure
1.VideoRam
2.Videocard,ifinstalled
3.Systemboard
005-024-XXX
Video Addressing test failure
1.Videocard,ifinstalled
2.Systemboard
Chapter 7. Symptom-to-FRU Index 53
Diagnostic Error Code FRU/Action
005-025-XXX
Video Checksum Value error
005-027-XXX
Video Configuration/Setup error
1.Videocard,ifinstalled
2.Systemboard
1.RunSetup
2.Videodriversupdate
3.Videocard,ifinstalled
4.Systemboard
005-031-XXX
Video Device Cable failure
1.Videocable
2.Monitor
3.Videocard,ifinstalled
4.Systemboard
005-032-XXX
Video Device Controller failure
005-036-XXX
Video Register error
005-038-XXX
System BIOS extension failure
005-040-XXX
Video IRQ failure
005-195-XXX
Video Test aborted by user
005-196-XXX
Video test halt, error threshold exceeded
005-197-XXX
Video test warning
1.Videocard,ifinstalled
2.Systemboard
1.Videocard,ifinstalled
2.Systemboard
1.Videocard,ifinstalled
2.Systemboard
1.Videocard,ifinstalled
2.Systemboard
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.ReplacetheReplacethecomponentthat
is called out in warning statement
4.Replacethecomponentundertest
005-198-XXX
Video test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
005-199-XXX
Video test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
54 HardwareMaintenanceManual
Diagnostic Error Code FRU/Action
005-2XX-XXX
005-3XX-XXX
Video subsystem error
006-000-XXX
Diskette interface Test Passed
006-0XX-XXX
Diskette interface error
1.Videocard,ifinstalled
2.Systemboard
1.Noaction
1.DiskettedriveCable
2.Diskettedrive
3.Systemboard
006-195-XXX
Diskette interface Test aborted by user
006-196-XXX
Diskette interface test halt, error threshold
exceeded
006-197-XXX
Diskette interface test warning
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
006-198-XXX
Diskette interface test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
006-199-XXX
Diskette interface test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test
3.Replacecomponentunderfunctiontest
006-25X-XXX
Diskette interface Error
1.Diskettedrivecable
2.Diskettedrive
3.Systemboard
011-000-XXX
Serial port Interface Test Passed
011-001-XXX
Serial port Presence
1.Noaction
1.Removeexternalserialdevice,if
present
2.Runsetup,enableport
3.Systemboard
011-002-XXX
011-003-XXX
1.Systemboard
Serial port Timeout/Parity error
011-013-XXX
011-014-XXX
1.Systemboard
Serial port Control Signal/Loopback test
failure
011-015-XXX
Serial port External Loopback failure
1.Wrapplug
2.Systemboard
Chapter 7. Symptom-to-FRU Index 55
Diagnostic Error Code FRU/Action
011-027-XXX
Serial port Configuration/Setup error
1.RunSetup,enableport
2.Flashthesystem.See“Flashupdate
procedures” on page 148
3.Systemboard
011-03X-XXX
011-04X-XXX
1.Systemboard
Serial port failure
011-195-XXX
Serial port Test aborted by user
011-196-XXX
Serial port test halt, error threshold exceeded
011-197-XXX
Serial port test warning
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
011-198-XXX
Serial port test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
011-199-XXX
Serial port test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
011-2XX-XXX
Serial port signal failure
014-000-XXX
Parallel port Interface Test Passed
014-001-XXX
Parallel port Presence
1.Externalserialdevice
2.Systemboard
1.Noaction
1.Removeexternalparalleldevice,if
present
2.Runsetup,enableport
3.Systemboard
014-002-XXX
014-003-XXX
1.Systemboard
Parallel port Timeout/Parity error
014-013-XXX
014-014-XXX
1.Systemboard
Parallel port Control Signal/Loopback test
failure
56 HardwareMaintenanceManual
Diagnostic Error Code FRU/Action
014-015-XXX
Parallel port External Loopback failure
014-027-XXX
Parallel port Configuration/Setup error
1.Wrapplug
2.Systemboard
1.RunSetup,enableport
2.Flashthesystem.See“Flashupdate
procedures” on page 148
3.Systemboard
014-03X-XXX
014-04X-XXX
1.Systemboard
Parallel port failure
014-195-XXX
Parallel port Test aborted by user
014-196-XXX
Parallel port test halt, error threshold
exceeded
014-197-XXX
Parallel port test warning
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
014-198-XXX
Parallel port test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
014-199-XXX
Parallel port test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
014-2XX-XXX
014-3XX-XXX
Parallel port failure
015-000-XXX
USB port Interface Test Passed
015-001-XXX
USB port Presence
015-002-XXX
USB port Timeout
015-015-XXX
USB port External Loopback failure
1.Externalparalleldevice
2.Systemboard
1.Noaction
1.RemoveUSBdevice(s)andre-test
2.Systemboard
1.RemoveUSBdevice(s)andre-test
2.Systemboard
1.RemoveUSBdevice(s)andre-test
2.Systemboard
Chapter 7. Symptom-to-FRU Index 57
Diagnostic Error Code FRU/Action
015-027-XXX
USB port Configuration/Setup error
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Systemboard
015-032-XXX
USB port Device Controller failure
015-034-XXX
USB port buffer
allocation failure
1.Systemboard
1.Rebootthesystem
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Runmemorytest
4.Systemboard
015-035-XXX
USB port Reset condition detected
015-036-XXX
USB port Register error
015-040-XXX
USB port IRQ failure
1.RemoveUSBdevice(s)andre-test
2.Systemboard
1.Systemboard
1.Runsetupandcheckforconflicts
2.Flashthesystem.See“Flashupdate
procedures” on page 148
3.Systemboard
015-195-XXX
USB port Test aborted by user
015-196-XXX
USB port test halt, error threshold exceeded
015-197-XXX
USB port test warning
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
015-198-XXX
USB port test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
015-199-XXX
USB port test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
018-000-XXX
PCI Card Test Passed
1.Noaction
58 HardwareMaintenanceManual
Diagnostic Error Code FRU/Action
018-0XX-XXX
PCI Card Failure
018-195-XXX
PCI Card Test aborted by user
1.Risercard,ifinstalled
2.Systemboard
1.PCIcard
2.Information
3.Re-startthetest,ifnecessary
018-196-XXX
PCI Card test halt, error threshold exceeded
018-197-XXX
PCI Card test warning
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
018-198-XXX
PCI Card test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
018-199-XXX
PCI Card test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
018-250-XXX
PCI Card Services error
1.PCIcard
2.Risercard,ifinstalled
3.Systemboard
020-000-XXX
PCI Interface Test Passed
020-0XX-XXX
PCI Interface error
1.Noaction
1.PCIcard
2.Risercard,ifinstalled
3.Systemboard
020-195-XXX
PCI Test aborted by user
020-196-XXX
PCI test halt, error threshold exceeded
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
Chapter 7. Symptom-to-FRU Index 59
Diagnostic Error Code FRU/Action
020-197-XXX
PCI test warning
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
020-198-XXX
PCI test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
020-199-XXX
PCI test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
020-262-XXX
PCI system error
1.PCIcard
2.Risercard,ifinstalled
3.Systemboard
025-000-XXX
IDE
interfaceTestPassed
025-00X-XXX
025-01X-XXX
IDE interface failure
1.Noaction
1.IDEsignalcable
2.Checkpowersupplyvoltages
3.ReseatIDEsignalcable
4.IDEdevice
5.Systemboard
025-027-XXX
IDE interface Configuration/Setup error
1.IDEsignalcable
2.Flashthesystem.See“Flashupdate
procedures” on page 148
3.ReseatIDEsignalcable
4.IDEdevice
5.Systemboard
025-02X-XXX
025-03X-XXX
025-04X-XXX
IDE Interface failure
1.IDEsignalcable
2.Checkpowersupply
3.ReseatIDEsignalcable
4.IDEdevice
5.Systemboard
025-195-XXX
IDE interface Test aborted by user
025-196-XXX
IDE interface test halt, error threshold
exceeded
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
60 HardwareMaintenanceManual
Diagnostic Error Code FRU/Action
025-197-XXX
IDE interface test warning
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
025-198-XXX
IDE interface test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
025-199-XXX
IDE interface test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
030-000-XXX
SCSI interface Test Passed
030-00X-XXX
030-01X-XXX
SCSI interface failure
1.Noaction
1.SCSIsignalcable
2.Checkpowersupply
3.SCSIdevice
4.SCSIadaptercard,ifinstalled
5.Systemboard
030-027-XXX
SCSI interface Configuration/Setup error
1.SCSIsignalcable
2.Flashthesystem.See“Flashupdate
procedures” on page 148
3.SCSIdevice
4.SCSIadaptercard,ifinstalled
5.Systemboard
030-03X-XXX
030-04X-XXX
SCSI interface error
1.SCSIsignalcable
2.Checkpowersupply
3.SCSIdevice
4.SCSIadaptercard,ifinstalled
5.installedSystemboard
030-195-XXX
SCSI interface Test aborted by user
030-196-XXX
SCSI interface test halt, error threshold
exceeded
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
Chapter 7. Symptom-to-FRU Index 61
Diagnostic Error Code FRU/Action
030-197-XXX
SCSI interface test warning
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
030-198-XXX
SCSI interface test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
030-199-XXX
SCSI interface test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
035-000-XXX
RAID interface Test Passed
035-0XX-XXX
RAID interface Failure
1.Noaction
1.RAIDsignalcable
2.RAIDdevice
3.RAIDadaptercard,ifinstalled
4.Systemboard
035-195-XXX
RAID interface Test aborted by user
035-196-XXX
RAID interface test halt, error threshold
exceeded
035-197-XXX
RAID interface test warning
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
035-198-XXX
RAID interface test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
62 HardwareMaintenanceManual
Diagnostic Error Code FRU/Action
035-199-XXX
RAID interface test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
071-000-XXX
Audio port Interface Test Passed
071-00X-XXX
071-01X-XXX
071-02X-XXX
Audio port error
1.Noaction
1.RunSetup
2.Flashthesystem.See“Flashupdate
procedures” on page 148
3.Systemboard
071-03X-XXX
Audio port failure
1.Speakers
2.Microphone
3.Audiocard,ifinstalled
4.Systemboard
071-04X-XXX
Audio port failure
1.RunSetup
2.Audiocard,ifinstalled
3.Systemboard
071-195-XXX
Audio port Test aborted by user
071-196-XXX
Audio port test halt, error threshold
exceeded
071-197-XXX
Audio port test warning
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
071-198-XXX
Audio port test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
071-199-XXX
Audio port test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
071-25X-XXX
Audio port failure
1.Speakers
2.Audiocard,ifinstalled
3.Systemboard
Chapter 7. Symptom-to-FRU Index 63
Diagnostic Error Code FRU/Action
080-000-XXX
Game Port interface Test Passed
080-XXX-XXX
Game Port interface Error
080-195-XXX
Game Port interface Test aborted by user
080-196-XXX
Game Port interface test halt, error threshold
exceeded
080-197-XXX
Game Port interface test warning
1.Noaction
1.Removethegameportdeviceand
re-test the system
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
080-198-XXX
Game Port interface test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
080-199-XXX
Game Port interface test failed, cause
unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
086-000-XXX
Mouse Port interface Test Passed
086-001-XXX
Mouse Port interface Presence
086-032-XXX
Mouse Port interface Device controller
failure
086-035-XXX
Mouse Port interface Reset
086-040-XXX
Mouse Port interface IRQ failure
1.Noaction
1.Mouse
2.Systemboard
1.Mouse
2.Systemboard
1.Mouse
2.Systemboard
1.RunSetup
2.Mouse
3.Systemboard
086-195-XXX
Mouse Port interface Test aborted by user
086-196-XXX
Mouse Port interface test halt, error
threshold exceeded
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
64 HardwareMaintenanceManual
Diagnostic Error Code FRU/Action
086-197-XXX
Mouse Port interface test warning
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
086-198-XXX
Mouse Port interface test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
086-199-XXX
Mouse Port interface test failed, cause
unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
089-000-XXX
Microprocessor Test Passed
089-XXX-XXX
Microprocessor failure
089-195-XXX
Microprocessor Test aborted by user
089-196-XXX
Microprocessor test halt, error threshold
exceeded
089-197-XXX
Microprocessor test warning
1.Noaction
1.Microprocessor(s)
2.Systemboard
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
089-198-XXX
Microprocessor test aborted
1.Flashthesystem.See“Flashupdate
procedures” on page 148
2.Goto“Undeterminedproblems”onpage
89
089-199-XXX
Microprocessor test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
Chapter 7. Symptom-to-FRU Index 65
Diagnostic Error Code FRU/Action
170-000-XXX
Voltage Sensor(s) Test Passed
170-0XX-XXX
Voltage Sensor(s) failure
170-195-XXX
Voltage Sensor(s) Test aborted by user
170-196-XXX
Voltage Sensor(s) test halt, error threshold
exceeded
170-197-XXX
Voltage Sensor(s) test warning
1.Noaction
1.Flashsystem
2.Systemboard
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
170-198-XXX
Voltage Sensor(s) test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
170-199-XXX
Voltage Sensor(s) test failed, cause unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
170-250-XXX
170-251-XXX
Voltage Sensor(s) Voltage limit error
170-254-XXX
Voltage Sensor(s) Voltage Regulator Module
error
1.Powersupply
2.Systemboard
1.VoltageRegulatorModule(VRM)
2.Microprocessor
3.Systemboard
175-000-XXX
Thermal Sensor(s) Test Passed
175-0XX-XXX
Thermal Sensor(s) failure
175-195-XXX
Thermal Sensor(s) Test aborted by user
175-196-XXX
Thermal Sensor(s) test halt, error threshold
exceeded
1.Noaction
1.Flashsystem
2.Systemboard
1.Information
2.Re-startthetest,ifnecessary
1.PressF3toreviewthelogfile
2.Re-startthetesttoresetthelogfile
66 HardwareMaintenanceManual
Diagnostic Error Code FRU/Action
175-197-XXX
Thermal Sensor(s) test warning
1.Makesurethecomponentthatiscalled
out is connected and/or enabled. See
Chapter 5, “Using the IBM Setup
Utility,” on page 19
2.Re-runtest
3.Replacethecomponentthatiscalledout
in warning statement
4.Replacethecomponentundertest
175-198-XXX
Thermal Sensor(s) test aborted
1.Ifacomponentiscalledout,makesure
it is connected and/or enabled
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Goto“Undeterminedproblems”onpage
89
175-199-XXX
Thermal Sensor(s) test failed, cause
unknown
1.Goto“Undeterminedproblems”onpage
89
2.Flashthesystemandre-test.See“Flash
update procedures” on page 148
3.Replacecomponentunderfunctiontest
175-250-XXX
175-251-XXX
Thermal Sensor(s) limit error
1.Checkfans
2.CheckPowersupplyvoltages
3.Microprocessor
4.Systemboard
185-000-XXX
Asset Security Test Passed
185-XXX-XXX
Asset Security failure
185-278-XXX
Asset Security Chassis Intrusion
1.Noaction
1.Flashsystem
2.Systemboard
1.AssureAssetSecurityEnabled
2.C2CoverSwitch
3.Systemboard
201-000-XXX
System Memory Test Passed
201-XXX-XXX
System Memory error
1.Noaction
1.Replacethememorymodulecalledout
by the test
2.Systemboard
202-000-XXX
System Cache Test Passed
202-XXX-XXX
System Cache error
1.Noaction
1.Cache,ifremovable
2.Systemboard
3.Microprocessor
206-000-XXX
Diskette Drive Test Passed
206-XXX-XXX
Diskette Drive error
1.Noaction
1.DisketteDriveCable
2.Checkpowersupplyvoltages
3.Diskettedrive
4.Systemboard
Chapter 7. Symptom-to-FRU Index 67
Diagnostic Error Code FRU/Action
215-000-XXX
CD-ROM Drive Test Passed
215-XXX-XXX
CD-ROM Drive error
1.Noaction
1.CD-ROMDriveCable
2.Checkpowersupplyvoltages
3.CD-ROMdrive
4.Systemboard
217-000-XXX
Hard Disk Drive Test Passed
217-25X-XXX
217-26X-XXX
Hard Disk Drive (IDE) error
1.Noaction
1.HardDiskDriveCable
2.Checkpowersupplyvoltages
3.Reseattheharddiskdrivecable
4.HardDiskdrive(IDE)
5.Systemboard
217-28X-XXX
217-29X-XXX
Hard Disk Drive (SCSI) error
1.HardDiskDriveCable
2.Checkpowersupplyvoltages
3.Reseattheharddiskdrivecable
4.HardDiskdrive(SCSI)
5.SCSIadaptercard
6.Systemboard
220-000-XXX
Hi-Capacity Cartridge Drive Test Passed
220-XXX-XXX
Hi-Capacity Cartridge Drive error
301-XXX-XXX
Keyboard error
1.Noaction
1.RemovetheHi-CapacityCartridge
Drive and re-test the system
1.Keyboard
2.Checkandtestmouse
3.Systemboard
301-000-XXX
Keyboard Test Passed
302-000-XXX
Mouse Test Passed
302-XXX-XXX
Mouse error
1.Noaction
1.Noaction
1.Mouse
2.CheckandtestKeyboard
3.Systemboard
303-000-XXX
Joystick Test Passed
303-XXX-XXX
Joystick error
305-000-XXX
Monitor DDC Test Passed
305-250-XXX
Monitor DDC self test failure
1.Noaction
1.RemovetheJoystickandre-testthe
system
1.Noaction
1.RunSetuptoenableDDC
2.Cable
3.Monitor
4.Videocard
5.Systemboard
68 HardwareMaintenanceManual
Diagnostic Error Code FRU/Action
415-000-XXX
Modem Test Passed
415-XXX-XXX
Modem error
1.Noaction
1.RemovetheModemandre-testthe
system
Chapter 7. Symptom-to-FRU Index 69
Beep symptoms
Beep symptoms are short tones or a series of short tones separated by pauses
(intervals without sound). See the following examples.
Beeps Description
1-2-X
v One beep
v A pause (or break)
v Tw obeeps
v A pause (or break)
v Any number of breaks
4Four continuousbeeps
Use the following table to diagnose beep symptoms.
Beep Symptom FRU/Action
1-1-3
CMOS read-write error
1-2-2-3
ROM BIOS check error
1-2-1
Programmable Interval Timer failed
1-2-2 DMA Initialization failed
1-2-3 DMA page register write/read failed
1-2-4 RAM refresh verification failed
1.RunSetup
2.SystemBoard
1.SystemBoard
1.SystemBoard
1.SystemBoard
1.SystemBoard
1.DIMM
2.SystemBoard
1-3-3-1 1st 64K RAM test failed
1.DIMM
2.SystemBoard
1-3-2 1st 64K RAM parity test failed
1.DIMM
2.Processor
3.SystemBoard
2-2-3-1
Interrupt vector loading test failed
2-1-1 Secondary DMA register failed
2-1-2
Primary DMA register failed
2-1-3 Primary interrupt mask register failed
2-1-4 Secondary interrupt mask register
failed
2-2-1 Interrupt vector loading failed
1-3-1-3 Keyboard controller failed
1.SystemBoard
1.SystemBoard
1.SystemBoard
1.SystemBoard
1.SystemBoard
1.SystemBoard
1.SystemBoard
2.Keyboard
2-2-3
CMOS power failure and checksum checks
failed
1.Battery
2.SystemBoard
70 HardwareMaintenanceManual
Beep Symptom FRU/Action
2-2-4 CMOS configuration info validation
failed
2-3-1 Screen initializationfailed
1.Battery
2.SystemBoard
1.JumperonJ28
2.SystemBoard
2-3-2 Screen memory failed
2-3-3 Screen retrace failed
1-2 Search for video ROM failed
All other beep code sequences
Continuous beep
Repeating short beeps
1.SystemBoard
1.SystemBoard
1.SystemBoard
1.SystemBoard
1.SystemBoard
1.Keyboardstuckkey
2.KeyboardCable
3.SystemBoard
Chapter 7. Symptom-to-FRU Index 71
No-beep symptoms
Symptom/Error FRU/Action
No beep during POST but computer works
correctly.
No beep during POST.
1.SystemBoard
1.See“Undeterminedproblems”onpage
89.
2.SystemBoard
3.MemoryModule
4.AnyAdapterorDevice
5.RiserCard
6.PowerCord
7.PowerSupply
72 HardwareMaintenanceManual
POST error codes
Each time you power-on the system, it performs a series of tests that check the
operation of the system and some options. This series of tests is called the
Power-OnSelf-Test, orPOST. POSTdoesthefollowingoperations.
v Checks some basic system-board operations
v Checks the memory operation
v Starts the video operation
v Verifies that the diskette drive is working
v Verifies that the hard disk drive is working
If
first screen of the operating system or application program appears.
If the POST detects a problem, an error message appears on the screen. A single
problem can cause several error messages to appear. When you correct the cause of
the first error message, the other error messages probably will not appear on the
screen the next time you turn on the system.
In the following index, X can represent any number.
POST Error Code FRU/Action
000
SCSI Adapter not enabled
1.VerifyadapterdeviceandBusMaster
fields are enabled in PCI configuration
program. See documentation shipped
with computer.
Serial or parallel port device failure (system
board port)
1.ExternalDeviceSelf-Test OK?
2.ExternalDevice
3.Cable
4.SystemBoard
Serial or parallel port device failure (adapter
port)
1.ExternalDeviceSelf-Test OK?
2.ExternalDevice
3.Cable
4.AlternateAdapter
5.SystemBoard
88 HardwareMaintenanceManual
Message/Symptom FRU/Action
Some or all keys on the keyboard do not
work
Undetermined problems
Check the power supply voltages (see “Power Supply Errors” on page 47). If the
voltages are correct, return here and continue with the following steps.
If
the system board (see “Replacing the system board, microprocessor, and heat sink”
on page 34).
Chapter 7. Symptom-to-FRU Index 89
90 HardwareMaintenanceManual
Chapter 8. Parts listing
This section lists field replaceable units (FRUs) for Machine Types 8183, 8184, 8320,
8417, 8418, 8419, and 8429.
Note: A CRU(CustomerReplaceableUnit)isidentifiedbyasingleasterisk(*)or
two asterisks (**) in the CRU ID column. An N in the CRU ID Column
means that the part is not a CRU. A single asterisk (*) means that the part is
a Tier 1 CRU; two asterisks (**) mean that the part is a Tier 2 CRU.
Machine Type 8127
1
2
3
4
5
6
13
7
8
9
12
Item # 8127 FRUs FRU# CRU
11
10
1 Cover (all models) 26K1217 **
2 Power supply 200 W (all models) 24R2614 **
3 CD-ROM Drive 48X (Black) - w/o volume ctrl and headphone jack (models 11M) 71P7367 *
3 CD-ROM Drive 48X (Black) - w/o volume ctrl and headphone jack (models 11M) 71P7369 *
Power cord (models 11M) 6952301 *
Power cord (models) 13F9939 *
Chapter 8. Parts listing 93
8127 Power Cords FRU# CRU
Power cord (models) 13F9978 *
Power cord (models) 14F0032 *
Power cord (models) 13F9996 *
Power cord (models) 14F0068 *
Power cord (models) 36L8879 *
Power cord (models) 1838576 *
Power cord (models) 02K0545 *
Power cord (models) 14F0086 *
Power cord (models) 14F0014 *
Power cord (models) 14F0050 *
Power cord (models) 49P2078 *