Configuring an IBM Network Station to
boot from Local (NVRAM) settings . . . 47
Displaying hardware information ....48
Displaying the boot log .......48
Enabling verbose diagnostic messages .. 49
Working with Service Aids ......49
Chapter 9. Configuring the Network Station
from the BIOS setup utility ......51
Setup utility overview........51
Entering the setup utility........51
Primary setup utility screens ......52
System summary .........53
Product data ...........54
Devices and I/O ports.......55
Start options ...........56
Dateandtime..........57
System security ..........58
Advanced setup..........60
ISA legacy resources ........61
Power management ........62
Load default settings ........63
Part 4. Resolving problems with
hardware that is configured for
IBM Network Station Manager. . 65
Chapter 10. Startup sequence of Network
Stations configured for the IBM Network
Station Manager program .......67
Chapter 11. Identifying problems with
hardware that is configured for NS Boot. 69
Starting point for all problems ......69
Indicators of Network Station problems.. . 73
NS Boot audio beep sequences ......75
NS Boot error codes and text messages . . . 76
Group.............76
Subgroup ...........77
Message number .........78
Origin .............78
NS Boot error messages .......78
Part 5. Resolving problems with
hardware that is configured for
WorkSpace On-Demand .....89
Chapter 12. Startup sequence of Network
Stations configured for WorkSpace
On-Demand............91
Chapter 13. Identifying problems with
hardware that is configured for BIOS. . . 93
Starting point for all problems ......93
Isolating hardware problems ......95
Indicators of Network Station problems.. . 97
Diagnostic checkpoints ........100
Diagnostic error table.......101
BIOS error messages .........103
Configuration errors .........105
Part 6. Appendixes .......109
Appendix A. Updating the NS Boot
version H2033190 (03/31/99).....111
Selecting the operating system for the
Network Station ..........111
Updating the H2033190 (03/31/99) NS Boot
version from NVRAM settings.....112
Updating the H2033190 (03/31/99) NS Boot
version from a DHCP server ......114
Appendix B. Connector pin information117
Appendix C. Monitor specifications . . . 121
Monitor specifications for the IBM Network
Station Manager program .......121
Monitor specifications for WorkSpace
On-Demand ...........122
Notices .............123
Environmental Design ........124
Product Recycling and Disposal .....125
Trademarks ............125
Electronic Emission Notices......126
Federal Communications Commission
(FCC) Statement .........126
Glossary of abbreviations ......129
ivIBM Network Station
Index.............131
Readers’ Comments — We’d Like to Hear
from You ............135
Contentsv
viIBM Network Station
Safety notices
Safety notices contain information that is related to using the IBM Network
Station thin client in a safe manner. The notices can be in the form of a
danger, warning, or caution notice.
Danger notices
The following danger notices call attention to situations that are potentially
lethal or extremely hazardous. These notices pertain throughout this book.
DANGER
To prevent a possible electrical shock during an electrical storm, do not
connect or disconnect cables or station protectors for communications
lines, display stations, printers, or telephones. (RSFTD003)
DANGER
To prevent a possible electrical shock from touching two surfaces with
different electrical grounds, use one hand, when possible, to connect or
disconnect signal cables. (RSFTD004)
DANGER
An electrical outlet that is not correctly wired could place hazardous
voltage on metal parts of the system or the products that attach to the
system. It is the customer’s responsibility to ensure that the outlet is
correctly wired and grounded to prevent an electrical shock. (RSFTD201)
DANGER
To prevent a possible electrical shock when installing the system, ensure
that the power cords for all devices are unplugged before installing
signal cables. (RSFTD202)
DANGER
To prevent a possible electrical shock when adding the device to a
system, disconnect all power cords, if possible, from the existing system
before connecting the signal cable to that device. (RSFTD205)
To reduce the risk of electrical shock use only AC power sources
approved by IBM. (RSFTD216)
Caution notices
A caution notice applies to a situation that is potentially hazardous to people
because of some existing condition.
CAUTION:
The battery is a lithium battery. To avoid possible explosion, do not burn or
charge the battery. Exchange only with the IBM-approved part. Discard the
battery as instructed by local regulations. (RSFTC227)
Handling static-sensitive devices
When you handle components, take these precautions to avoid static
electricity damage:
v Do not open static-protective packages until you are ready to install their
contents.
v Limit your movements to avoid static electricity build up around you.
v Handle components carefully, and never touch exposed circuitry.
v Prevent others from touching components.
v Remove and install components without setting them down; or, place
components on static-protective packages.
v Do not place components on metal surfaces.
viiiIBM Network Station
About IBM Network Station Service Information Type 8364
(Models Exx and Txx)
Who should read this book
This information is intended for the hardware support organization for the
IBM Network Station thin client (hereafter referred to as Network Station).
Use this information in conjunction with the information that ships with the
server software.
Information available on the World Wide Web
v Current Network Station information: You can obtain the latest version of
the customer setup information on the World Wide Web at the following
URL:
http://www.ibm.com/nc/pubs
v Network Station service support information: You can obtain additional
service support information on the World Wide Web at the following URL:
http://www.ibm.com/nc
In the left frame, click Support.
v Compatible CompactFlash cards: You can obtain information about
CompactFlash cards that are compatible with the Network Station hardware
on the World Wide Web at the following URL:
http://www.ibm.com/nc
Click Accessories and Upgrades, and then Attachments.
Related information
Refer to the following publications for information relating to the Network
Station:
v See IBM Network Station Safety Information SA41-4143 for important safety
notices.
v See Setting Up IBM Network Station Hardware - Type 8364 (Models Exx and
Txx) SA41-0046 for hardware setup procedures and upgrade procedures.
v Refer to the information that ships with the server software for information
about connecting Network Station hardware to a network server, and
general system administrator requirements.
Your feedback is important in helping to provide the most accurate and
high-quality information. If you have any comments about this, or any other
IBM information, mail the readers’ comment form that is located at the end of
this document.
v If you are mailing a comment form from a country other than the United
States, you can give the form to the local IBM branch office or IBM
representative for postage-paid mailing.
v If you prefer to send comments by FAX, use either of the following
telephone numbers:
– United States and Canada: 1–800–937–3430
– Other countries: 1–507–253–5192
v If you prefer to send comments electronically, use the following network
identification:
– IBMMAIL, to IBMMAIL(USIB56RZ)
– RCHCLERK@us.ibm.com
Be sure to include the following:
v The title and publication number of the information.
v The page number or topic to which your comment applies.
xIBM Network Station
Part 1. Hardware Overview
Chapter 1. Learning about the IBM Network
Station ..............3
Standard hardware ..........3
Hardware layout ..........4
Communication hardware........6
Required types of communication cable . . 6
Monitor specifications .........6
Power consumption ..........7
Upgrading hardware features......7
Memory upgrade options .......7
Chapter 2. Replacing Network Station parts 9
Servicing the Network Station ......9
Replacing the logic unit.......9
Replacing all other parts .......10
Returning parts to IBM .......10
Chapter 3. Ordering Network Station parts11
Ordering replacement parts .......11
Detachable power cables .......14
Ordering optional features .......16
Chapter 4. Performing hardware
procedures ............17
Installing and removing parts ......18
Clearing the administrator password and
CMOS, creating a recovery CompactFlash
card, and reading a CompactFlash card .. . 24
This chapter describes the Type 8364 IBM Network Station (hereafter referred
to as Network Station) and associated hardware.
The Network Station hardware requires a connection to a properly configured
server to access the operating system, applications, and application data. The
server software controls the configuration of the operating system and
applications from the server.
Standard hardware
Table 1. Standard Components
The Type 8364 Network Station ships with the following standard hardware
components:
«1¬ Network Station
«2¬ Base
«3¬ 2-button Mouse
«4¬ Keyboard
«5¬ Power cord
The standard Network Station hardware includes the following:
v 266 MMX Intel Pentium processor
v SDRAM DIMM memory (see “Memory upgrade options” on page 7)
v 4 MB SGRAM video memory
v Integrated Token-Ring or Ethernet communication
v 16 bit internal and external sound
v One connector for CompactFlash card
v Two USB ports
v Two PCI adapters
v Two serial ports
v One parallel port.
v One monitor port.
Hardware layout
Note: The Network Station connectors are standard connectors, and follow
the standard pin, signal, and signal direction configurations. See
“Appendix B. Connector pin information” on page 117 for details.
Figure 1. Type 8364 Network Station connectors
4IBM Network Station
Figure 2. Type 8364 Network Station logic board
Figure 3. Type 8364 Network Station voltage selector switch (bottom view)
Note: All Network Stations are preset to the 230V setting when
manufactured.
Chapter 1. Learning about the IBM Network Station5
Communication hardware
Network Station hardware includes integrated Token-ring communication
(Models Txx), or integrated Ethernet communication (Models Exx). Both types
of communication can automatically determine line speed and duplex.
Required types of communication cable
The required type of cable for the Token-Ring model Network Station is
category 3 for 4MB ring speed operation. The required type of cable is
shielded twisted pair category 4 or 5 for 16MB ring speed operation.
The required type of cable for the Ethernet model for 10MB ring speed
operation is category 3 or higher Unshielded Twisted Pair (UTP). The required
type of cable for 100MB ring speed is category 5 UTP.
Refer to “Chapter 2. Replacing Network Station parts” on page 9 for IBM
communication cable options and part numbers.
Monitor specifications
A basic VGA-class monitor that meets the VESA standards of refresh rate and
resolution can function with the IBM Network Station. The IBM Network
Station supports VESA Display Power Management Signaling (DPMS) and
VESA Display Data Channel (DDC2B). Monitors attached to the IBM Network
Station do not require either standard.
It is important to remember that all resolutions and refresh rates may not be
supported by the monitor attached to the Network Station, or the operating
system kernel that the Network Station downloads from the network server.
See “Monitor specifications for the IBM Network Station Manager program”
on page 121 for resolution and refresh rate information that applies to
Network Station hardware that is configured for the IBM Network Station
Manager program.
See “Monitor specifications for WorkSpace On-Demand” on page 122 for
resolution and refresh rate information that applies to Network Station
hardware configured for WorkSpace On-Demand.
6IBM Network Station
Power consumption
Normal power consumption for the Network Station, while running
applications, ranges from 24 to 28 Watts. During periods of inactivity, the
system switches into the suspend state, and power consumption reduces to
approximately 18 Watts. Once the system enters the soft-off state, power
consumption reduces to approximately 10 Watts.
Note: Power consumption may fluctuate or vary from these values,
depending on the voltage selection (115V or 230V) of the Network
Station.
See “Power management” on page 34 for more information concerning power
management modes.
Power reduction occurs when you use the Network Station with a Video
Electronics Standards Association (VESA) Display Power Management
Signalling (DPMS) Standard monitor.
As an Energy Star Partner, IBM has determined that this product meets the
Energy Star Program guidelines for energy efficiency.
Upgrading hardware features
Customers can perform any of the following installation procedures:
v Installing PCI adapter cards.
v Installing a CompactFlash card.
v Connecting USB devices.
v Upgrading memory.
Refer to “Chapter 4. Performing hardware procedures” on page 17 for
installation instructions for these, and other hardware-related procedures.
Memory upgrade options
The Type 8364 Network Station has two random access memory (RAM) slots
that accept Synchronous Dynamic Random Access Memory (SDRAM) Dual
Inline Memory Modules, hereafter referred to as DIMMs. The Network Station
hardware supports memory expansions of 32, 64, and 128 MB.
The Network Station supports memory options up to 256MB. “Exchanging the
memory” on page 20 explains the procedure for installing and removing
Chapter 1. Learning about the IBM Network Station7
memory DIMMs in the Network Station. Refer to “Ordering optional features”
on page 16 for detailed memory specifications and optional Network Station
parts.
8IBM Network Station
Chapter 2. Replacing Network Station parts
This chapter defines the service strategy for the Network Station. For
information on ordering Network Station parts, refer to “Chapter 3. Ordering
Network Station parts” on page 11. “Chapter 4. Performing hardware
procedures” on page 17 provides the instructions that are needed to install
and remove parts, and perform other hardware-related procedures on the
Network Station.
Servicing the Network Station
All Network Station parts except the power supply are Customer Replaceable
Units (CRUs). The power supply is a part of the logic unit drawer assembly,
and should be replaced by the customer as an entire drawer CRU, if defective.
Country warranty service terms and conditions apply.
Note: The power supply part that can be exchanged or replaced is available
for onsite service from a service representative, or to be used as a
replacement part in a depot repair center.
Replacing the logic unit
To replace a Network Station logic unit, the customer must transfer features,
such as DIMMs and optional PCI adapter cards, to the replacement unit. IBM
delivers CRUs to the customer for exchange, and the customers return
defective part to IBM under the basic service offering. For upgrade service
offerings, a service representative delivers replacement parts, transfers features
and returns defective parts to IBM.
Customers must not remove the lithium battery when preparing a logic unit
for shipping. If customers do not transfer their features, the replacement units
will not operate properly. See “Handling static-sensitive devices” on page viii
for information about handling CRU parts.
Refer to “Chapter 4. Performing hardware procedures” on page 17 for
instructions on installing and removing Network Station parts. Refer to
“Ordering replacement parts” on page 11 to determine CRU part numbers for
replacement parts.
To replace a keyboard, mouse, power module, memory DIMM, or other
Network Station part, remove the part from the system, and install a
replacement part.
Note: You need to return some parts to IBM. Always check the replacement
part packaging for any return instructions regarding defective parts.
Returning parts to IBM
To return a defective logic unit to IBM, customers must ship only the logic
unit drawer (covers not included). The customer must package the defective
part by using the packaging container they received when the replacement
part arrived.
Note: Customers should not ship features, such as memory, and PCI adapter
cards, with the defective logic unit, because it is not possible for IBM to
return them.
If customers do not follow IBM shipping instructions, any damage to the
defective part may be charged to them. IBM covers shipping costs on all
warranted hardware and maintenance agreement hardware. Replacement
parts become the customer’s property in exchange for the defective parts,
which become the property of IBM.
10IBM Network Station
Chapter 3. Ordering Network Station parts
Ordering replacement parts
You can order IBM replacement parts for the Network Station. Contact IBM,
or your reseller, to order warranty parts and non-warranty parts. IBM will
provide warranty service without charge for parts during the warranty period
on an exchange basis only. If you need a replacement logic unit, IBM or your
reseller will give you instructions for returning your current logic unit to IBM.
The standard Network Station hardware shipped to the customer appears
below:
Table 2. Standard Components
Standard component list:
«1¬ Logic unit
«2¬ Cover assembly
«3¬ Base
«4¬ Power cord
«5¬ Mouse
«6¬ Keyboard
«7¬ Power supply
«8¬ Memory DIMM
«9¬ Lithium battery
The following tables list all Network Station parts that are supported by IBM
for this product. Use the reference number that is associated with each part
above to find the corresponding part numbers in the following tables.
Bahamas, Barbados, Bermuda, Bolivia,
Brazil, Canada, Cayman Islands,
Colombia, Costa Rica, Dominican
Republic, Ecuador, El Salvador,
Guatemala, Guyana, Haiti, Honduras,
Jamaica, Japan, Korea (South), Mexico,
Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Puerto
Rico, Saudi Arabia, Suriname,
Trinidad, Taiwan, U.S.A
Bahrain, Bermuda, Brunei, Channel
Islands, Cyprus, Ghana, Hong Kong,
India, Iraq, Ireland, Jordan, Kenya,
Kuwait, Malawi, Malaysia, Nigeria,
Oman, Peoples’ Republic of China,
Qatar, Singapore, Tanzania, Uganda,
United Arab Emirates (Dubai), United
Kingdom, Zambia
Bangladesh, Burma, Pakistan, South
Africa, Sri Lanka
230V13F9979
115V1838574
115V6952301
230V14F0033
230V14F0015
Denmark230V13F9997
Israel230V14F0087
Chapter 3. Ordering Network Station parts15
Table 4. Detachable power cables (10 Amp) (continued)
Ordering optional features
You can order optional features for the Network Station. See “Compatible
CompactFlash cards” on page ix for information about ordering optional
CompactFlash cards. Contact IBM, or your reseller, to order options such as
memory DIMMs and network cables.
Chile, Ethiopia, Italy230V14F0069
Liechtenstein, Switzerland230V14F0051
16IBM Network Station
Chapter 4. Performing hardware procedures
This chapter includes the procedures for exchanging parts in the Network
Station logic unit, clearing CMOS, reading the boot block, and writing the
boot block.
There are two configuration utilities you can use to configure your Network
Station hardware for the network server. Each setup utility interacts with the
Network Station hardware to report configuration errors and hardware
problems differently:
v See “Chapter 11. Identifying problems with hardware that is configured for
NS Boot” on page 69 to determine whether or not it is necessary to replace
the Network Station logic unit, or any other parts, when working with the
NS Boot utility.
v See “Chapter 13. Identifying problems with hardware that is configured for
BIOS” on page 93 to determine whether or not it is necessary to replace the
Network Station logic unit, or any other parts, when working with the basic
input and output system (BIOS) setup utility.
For information on ordering Network Station parts, refer to “Chapter 3.
Ordering Network Station parts” on page 11.
The hardware-related procedures in this chapter have been separated into two
sections:
v “Installing and removing parts” on page 18:
– “Removing the logic unit to install parts” on page 18.
– “Installing an optional CompactFlash card” on page 19.
– “Exchanging the lithium battery” on page 20.
– “Selecting the voltage for your location” on page 21.
– “Exchanging the memory” on page 20.
– “Installing an optional PCI card” on page 19.
– “Replacing the power supply” on page 22.
v “Clearing the administrator password and CMOS, creating a recovery
CompactFlash card, and reading a CompactFlash card” on page 24
– “Clearing CMOS” on page 24.
– “Creating a recovery CompactFlash card” on page 25.
– “Reading a compact flash card” on page 26.
It is important that you understand all of the information that is presented in
“Safety notices” on page vii before performing any hardware-related
procedures on Network Station hardware.
Installing and removing parts
Removing the logic unit to install parts
Read Safety notices, and “Handling static-sensitive
devices” on page viii before continuing.
1. Turn off the power supply switch «A¬.
2. Disconnect all cables from the Network Station.
3. Hold the Network Station cover assembly, lift
latch «B¬, and pull the logic unit «C¬ out.
4. Carefully lay the logic unit down with the
internal components facing up. You are now
ready to perform the installation procedures
provided in this chapter.
Attention: Do not set the logic unit down on the
white power switch.
5. Complete the procedure, “Reassembling the
Network Station” when you are finished
installing components in the logic unit.
Reassembling the Network Station
Read Safety notices, and “Handling static-sensitive
devices” on page viii before continuing.
1. To reassemble the Network Station, carefully slide
the logic unit «C¬ into the cover assembly while
depressing the slide stop «D¬.
2. Slide the logic unit completely into the cover
assembly, until the latch «B¬ is engaged.
18IBM Network Station
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