IBM 704 User Manual
PC Server 704
IBM
User's Handbook
Note
Before using this information and the product it supports, be sure to read the general
information under Appendix B, “Notices” on page 303. Also read the general information
under “Product Warranties and Notices” in the User's Reference.
Second Edition (September 1996)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. IBM may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time.
It is possible that this publication may contain reference to, or information about, IBM products (machines and
programs), programming, or services that are not announced in your country. Such references or information
must not be construed to mean that IBM intends to announce such IBM products, programming, or services in
your country.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
Copyright International Business Machines Corporation 1996. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure
is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Laser Compliance Statement ...................... vi
Lithium Battery Notice ......................... vii
About This Book ............................ ix
How This Book is Organized ..................... ix
Notices Used in This Book ....................... xi
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Welcome and Thank You ...................... xiii
Chapter 1. Introducing the PC Server 704 ............. 1
Features at a Glance ........................... 3
Getting Help on the World Wide Web ............... 4
IBM PC Server Startup Support .................... 4
About ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Server Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Expansion Slots and Input/Output Connectors .......... 10
Padlock Loops and Power Supplies ................. 12
Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Moving the Server ............................ 16
Before You Begin ............................ 17
Starting the Server ............................ 18
Using the CD-ROM Drive ....................... 21
Arranging Your Workspace ...................... 23
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Glare and Lighting .......................... 24
Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Electrical Outlets and Cable Lengths ............... 25
Chapter 2. Installing Your Software ................ 27
Installing an Operating System .................... 28
Using ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Before You Begin ........................... 29
OS/2 SMP 2.11 Installation ..................... 31
OS/2 LAN Server 4.0 Installation ................. 32
Windows NT Server 3.51 Installation ............... 34
Software Considerations . . . . . . . . . . . . . . . . . . . . . . 35
Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Copyright IBM Corp. 1996 iii
Hardware Device Drivers ...................... 36
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 3. Configuring Your Server ................ 39
Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the Setup Program ....................... 41
Changing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Starting the Setup Program ..................... 42
Recording and Restoring Default Settings ............ 43
Disabling the Diskette Drive .................... 44
Using the System Configuration Utility Program ......... 45
Backing Up the SCU Program Diskette .............. 46
Starting the System Configuration Utility Program ...... 47
Defining Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Administrative Password . . . . . . . . . . . . . . . . . . . . . . 54
User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setting the Drive-Startup Sequence ................ 56
Secure Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configuring EISA, ISA, and PCI Adapters ............. 58
Configuring ISA or EISA Features and Options ........ 59
Configuration Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . 61
Resolving Hardware Configuration Conflicts .......... 62
Resolving Software Configuration Conflicts ........... 63
Using the SCSISelect Utility Program ................ 64
Starting the SCSISelect Utility Program ............. 64
SCSISelect Utility Program Options ................ 64
Configuring the 100/10 PCI Ethernet Adapter ........... 67
Configuring for Windows NT Server 3.51 ............ 68
Configuring for Other Operating Systems ............ 69
Duplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Fast Ethernet Cabling ........................ 70
Fast Ethernet Hubs .......................... 70
Configuring Other Network Adapters ................ 71
Chapter 4. Installing Options . . . . . . . . . . . . . . . . . . . . 73
Before You Begin ............................ 74
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Handling Static-Sensitive Devices .................. 77
Preparing to Install Options ...................... 78
Removing the Side Covers ..................... 81
iv PC Server 704 User's Handbook
Removing the Top Cover ...................... 83
Installing a Microprocessor ...................... 86
Removing a Microprocessor ..................... 103
Installing Memory-Module Kits ................... 113
Removing Memory-Module Kits .................. 124
Installing Video Memory ....................... 131
Replacing the Real-Time Clock ................... 137
Installing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . 146
Removing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Installing Internal Drives ....................... 156
Internal Drive Bays ........................ 157
SCSI Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Preinstallation Steps (All Bays) ................. 163
Installing a 5.25-inch Removable-Media Drive ........ 165
Installing a Drive in a Hot-Swap Bay .............. 173
Removing Internal Drives ...................... 180
Removing a 5.25-Inch Removable-Media Drive ........ 181
Removing a Hot-Swap Drive ................... 188
Adding Power Supplies ....................... 194
Removing Power Supplies ...................... 197
Security Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Completing the Installation ..................... 201
Installing the Top Cover ..................... 201
Installing the Side Covers ..................... 203
Connecting External Options .................... 207
Connecting External SCSI Devices ............... 207
Chapter 5. Solving Problems . . . . . . . . . . . . . . . . . . . 213
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Overview of the Diagnostic Tools ................. 213
Power-On Self-Test (POST) .................... 215
POST Beep Codes ......................... 216
Test Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . 218
Option Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . 218
About the Test Programs ....................... 219
The Main Menu of the Diagnostic Diskette .......... 220
Contents v
Program Navigation . . . . . . . . . . . . . . . . . . . . . . . . 221
IntruderAlert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Starting the Test Programs ...................... 225
Using the Module Tests ...................... 227
Changing Selected Tests in Test Groups ............ 228
Creating Test Scripts ........................ 228
Test Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
POST Error Message Table ...................... 232
SCSI Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Troubleshooting the 100/10 PCI Ethernet Adapter ...... 253
Troubleshooting Other Network Adapters ........... 256
Identifying Problems through Status Indicators ....... 258
Checking the System for Damage ................. 261
After Dropping It .......................... 261
After Spilling Liquid on It .................... 262
Installing Additional Test Programs ................ 263
Using the Utility Programs ..................... 265
Formatting Diskettes . . . . . . . . . . . . . . . . . . . . . . . . 265
Using the File Editor ........................ 265
Chapter 6. Getting Help, Service, and Information ...... 269
Before You Call for Service ..................... 269
Using the HelpWare Support Family ............... 269
Using Electronic Support Services ................ 270
Getting Information by Fax .................... 271
Getting Help by Telephone .................... 271
Getting Help Around the World ................ 272
Purchasing Additional HelpWare Services ............ 273
Using the World Wide Web ................... 273
Enhanced PC Support Line .................... 273
900-Number Operating System and Hardware Support Line 274
Network and Server Support Line ............... 274
Ordering Support Line Services ................. 275
Warranty and Repair Services .................. 275
Obtaining IBM Operating System Updates ............ 276
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . 277
Appendix A. Server Records . . . . . . . . . . . . . . . . . . . . 279
vi PC Server 704 User's Handbook
Record the Identification Numbers ................. 279
Installed Device Records ....................... 280
The System Board ........................... 288
Changing Jumper and Switch Settings ............... 289
Changing a Jumper Setting .................... 290
Setting System-Board Configuration Jumpers ......... 292
Setting System-Board Configuration Switches ......... 299
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . 303
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Contents vii
viii PC Server 704 User's Handbook
Safety Information
DANGER:
Electrical current from power, telephone, and communication
cables is hazardous. To avoid shock hazard, connect and
disconnect cables as shown below when installing, moving or
opening the covers of this product or attached devices. The
power cord must be used with a properly grounded outlet.
To Connect
Turn everything OFF.
To Disconnect
Turn everything OFF.
First, attach all cables to devices.
Attach signal cables to
receptacles.
Attach power cord to outlet.
Turn device ON.
12
In the U.K., by law, the telephone
cable must be connected after the
power cord.
1
First, remove power cord from
2
outlet.
Remove signal cables from
receptacles.
Remove all cables from devices.
In the U.K., by law, the power
cord must be disconnected after the
telephone line cable.
Copyright IBM Corp. 1995 vii
About This Book
Laser Compliance Statement
Some IBM PC Servers are equipped from the factory with a
CD-ROM drive. CD-ROM drives are also sold separately as options.
The CD-ROM drive is a laser product. The CD-ROM drive is
certified in the U.S. to conform to the requirements of the
Department of Health and Human Services 21 Code of Federal
Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the requirements of
the International Electrotechnical Commission (IEC) 825 and
CENELEC EN 60 825 for Class 1 laser products.
When a CD-ROM drive is installed, note the following.
CAUTION: Use of controls or adjustments or performance of
procedures other than those specified herein might result in
hazardous radiation exposure.
Opening the CD-ROM drive might result in exposure of hazardous
laser radiation. There are no serviceable parts inside the CD-ROM
drive.
Some CD-ROM drives might contain an embedded Class 3A
laser diode. Note the following.
DANGER
Laser radiation when open. Avoid direct eye exposure.
CAUTION: Laser radiation when open. Do not stare into
beam or view directly with optical instruments.
Some CD-ROM drives might contain an embedded class 3B laser
diode. Note the following.
DANGER
Laser radiation when open. Avoid direct exposure to
beam.
CAUTION: Laser radiation when open. Avoid exposure to
beam.
x PC Server 704 User's Handbook
About This Book
Lithium Battery Notice
The real-time clock contains a lithium battery.
8
CAUTION:
Danger of explosion if battery is incorrectly replaced.
When replacing the battery, use only an equivalent type
battery recommended by the manufacturer. The battery
contains lithium and can explode if not properly used,
handled, or disposed of.
Do not:
– Throw or immerse into water
– Heat to more than 100° C (212° F)
– Repair or disassemble
Dispose of the battery as required by local ordinances or
regulations.
ATTENTION
Danger d'explosion en cas de remplacement incorrect de la
batterie.
Remplacer uniquement par une batterie d'un type
équivalent recommandé par le fabricant. La batterie
contient du lithium et peut exploser en cas de mauvaise
utilisation, de mauvaise manipulation ou de mise au rebut
inappropriée.
Ne pas :
– Lancer ou plonger dans l'eau
– Chauffer à plus de 100° C (212° F)
– Réparer ou désassembler
Mettre au rebut les batteries usagées conformément aux
règlements locaux.
Safety Information xi
About This Book
Note: Please call 1-800-IBM-4333 for information on battery
disposal.
xii PC Server 704 User's Handbook
About This Book
This book provides the instructions for completing your installation;
installing and removing server options; and configuring, modifying,
and troubleshooting your server. This book also provides
information to help you solve some of the simpler problems that
might occur. If you have not yet set up your server, refer to the
Setup sheet for instructions on cabling the server. Refer to the User's
Reference for more detailed information about the server's features.
If your server came with a RAID adapter installed, refer to the
RAID adapter documentation for instructions for configuring your
disk arrays.
How This Book is Organized
Chapter 1, “Introducing the PC Server 704,” introduces and
describes the PC Server 704. This chapter also includes an overview
of the server's features and components. In addition, this chapter
contains instructions for starting the server and using the CD-ROM
drive.
Chapter 2, “Installing Your Software,” describes the factors that you
might want to consider before installing hardware and software in
your server. This chapter also contains information about device
drivers and installing operating systems. Also included are
instructions for completing your installation.
Chapter 3, “Configuring Your Server,” contains instructions for
configuring your server. Also included are instructions for using
various utility programs.
Chapter 4, “Installing Options,” contains step-by-step instructions
for installing and removing hardware options, such as
memory-module kits, adapters, and internal drives. Instructions for
connecting external options are also included in this chapter.
Chapter 5, “Solving Problems,” contains information to help you
solve simple problems that you might encounter with your server.
This chapter includes an overview of diagnostic tools, instructions
for testing the server, lists of error messages, and troubleshooting
charts. This chapter also contains information about checking the
server for damage, and resolving configuration conflicts.
Copyright IBM Corp. 1996 xiii
Welcome and Thank You
Chapter 6, “Getting Help, Service, and Information,” contains
information to help you solve more complex problems that you
might encounter with your server. This chapter provides
instructions on how to obtain service and technical assistance for
your PC Server 704 and other IBM products that you might plan to
use. This chapter also contains information about other
publications, products, warranties, and services that IBM offers.
Also included are fax numbers, toll-free telephone numbers, and
access information for electronic bulletin boards, online services, and
the World Wide Web.
Appendix A, “Server Records,” provides a section to record and
update important information about your server, including the serial
number, key number, and device records (which contain
configuration information). Whenever you add options to your
server, be sure to update the information in this appendix.
Appendix B, “Notices,” contains product notices and trademarks.
If you find a term that you are not familiar with, refer to the
glossary located in the back of the User's Reference.
xiv PC Server 704 User's Handbook
Welcome and Thank You
Notices Used in This Book
This book contains information notices that relate to a specific topic.
The Attention and Caution notices also appear in a multilingual
safety booklet. The notice definitions are as follows:
Notes
These notices provide important tips, guidance, or advice.
Attention
These notices indicate possible damage to programs, devices, or
data. An attention notice appears just before the instruction or
situation in which damage could occur.
Caution
These notices indicate situations that potentially can be
hazardous to you. A caution notice appears just before the
instruction or situation that could be hazardous.
About This Book xv
Welcome and Thank You
Related Publications
In addition to this handbook, the following publications are
included with your server:
The Setup sheet contains the instructions for cabling your server.
The User's Reference contains detailed information about the
advanced features of your server.
The SCSI Software User's Guide describes the factors that you
might want to consider before installing small computer system
interface (SCSI) hardware and SCSI-related software in your
server. This book also contains information about SCSI device
drivers and describes the SCSI-2 utility programs that you can
use to configure the SCSI devices that you attach to the SCSI-2
controller on the system board.
The PC Server Service and Support pamphlet contains important
information and phone numbers to call for different types of
support for your PC Server.
PC Server 704 Safety Information is a multilingual safety booklet.
The IBM PC Server Hardware Maintenance Manual Supplement is
available for purchase. It contains error codes, advanced diagnostic
procedures, and a parts catalog for most models. This manual is
intended for trained service technicians. (Diagnostic Diskettes are
not included.)
For a complete listing of publications available in the U.S. and
Puerto Rico, call 1-800-426-7282. In Canada, call Customer
Assistance at 1-800-465-1234. In all other countries, contact the IBM
support organization that services your area, your IBM marketing
representative, or your IBM reseller.
xvi PC Server 704 User's Handbook
Welcome and Thank You
We appreciate your decision to purchase an IBM PC Server 704.
Your server offers speed, power, expandability, and compatibility
with various existing network operating systems and application
programs.
The PC Server 704 also comes with IBM PC Server Startup Support,
which provides coverage during the first 90 days after installation.
IBM PC Server Startup Support is available to PC Server customers
at no additional charge. This comprehensive program enhances
IBM's support for setup, installation, configuration, and problem
determination. It provides assistance for popular network operating
systems and network adapters from IBM and other vendors. If you
need assistance, call IBM at 1-800-772-2227 in the U.S., or call IBM at
1-800-565-3344 in Canada. In all other countries, contact the IBM
support organization that services your area, your IBM marketing
representative, or your IBM reseller.
Copyright IBM Corp. 1996 xvii
Welcome and Thank You
xviii PC Server 704 User's Handbook
Chapter 1. Introducing the PC Server 704
Your IBM PC Server 704 offers multiple (up to four) Intel Pentium
Pro microprocessor capability, so that you can take advantage of
symmetric multiprocessing (SMP) technology. You can maximize
the benefits of this technology, provided that you have an
SMP-capable operating system, such as one of the following,
installed in your server:
OS/2 for SMP
OS/2 LAN Server 4.0 Advanced
Microsoft Windows NT Server 3.51
Note: For the latest information about SMP operating systems
supported by your PC Server 704:
In the U.S., call 1-800-772-2227.
In Canada, call 1-800-565-3344.
In all other countries, contact the IBM support
organization that services your area, your IBM marketing
representative, or your IBM reseller.
Your server also has a built-in peripheral component interconnect
(PCI) advanced bus. This bus and the Pentium Pro microprocessors
combine to create a high-performance local area network (LAN)
server platform to handle heavy file-server applications or moderate
database applications. All models have two embedded SCSI-2
controllers and offer super video graphics array (SVGA) graphics.
As an open-architecture, industry-standard system, the PC Server
704 has been tested for compatibility with numerous IBM and
non-IBM adapters and devices. Rugged dependability is achieved
by incorporating various quality standards and design points.
Your PC Server 704 comes with a full three-year, on-site limited
warranty, plus IBM PC Server Startup Support. Some PC Server 704
models also come with IBM ServerGuide.
Refer to the Setup sheet for instructions for setting up and cabling
your server.
Copyright IBM Corp. 1996 1
This chapter contains an overview of the server features and
components. In addition, this chapter describes how to start the
server and use the CD-ROM drive.
See Chapter 2, “Installing Your Software” on page 27 for details
about installing an operating system and other software. (Refer to
the SCSI Software User's Guide for information about SCSI device
drivers and the SCSI-2 utility programs that you can use to
configure the SCSI devices that you install.)
This User's Handbook also describes how to configure and use the
server, and how to install and remove options. The troubleshooting
information will help you solve some of the simpler problems that
might occur. Appendix A, “Server Records” on page 279 provides
a section for you to record all the important information about your
server.
Refer to the User's Reference for more detailed information about the
server features. That book also includes a glossary, warranty
information, and other important notices.
This chapter contains:
Features at a Glance
........................... 3
Getting Help on the World Wide Web ............... 4
IBM PC Server Startup Support .................... 4
About ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Server Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Expansion Slots and Input/Output Connectors .......... 10
Padlock Loops and Power Supplies ................. 12
Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Moving the Server ............................ 16
Before You Begin ............................ 17
Starting the Server ............................ 18
Using the CD-ROM Drive ....................... 21
Arranging Your Workspace ...................... 23
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Glare and Lighting .......................... 24
Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Electrical Outlets and Cable Lengths ............... 25
2 PC Server 704 User's Handbook
Features at a Glance
The features in your server vary according to the model that you purchased. The following is a
summary of the features that are available with the PC Server 704.
Microprocessors
Intel Pentium Pro with:
– Level-1 cache, 16 KB
– Level-2 cache, 512 KB
Expandable to four Pentium Pro
microprocessors
Memory
Expandable to 2 GB
Industry standard, 60 ns, parity
Sixteen memory sockets
Two-way and four-way
interleaved
Error correcting code support
Diskette Drive
Standard: One 3.5-inch, 1.44 MB
CD-ROM Drive:
Standard: SCSI-2 CD-ROM
Keyboard
Standard: 101-key or 102-key
Mouse
Standard: IBM Mouse
Upgradable POST and BIOS
Flash ROMs on the system board
Information Panel
Two 16-character lines
LCD display of status information
Expansion Slots and Bays
Ten expansion slots:
– Six 32-bit PCI slots
– Four 32-bit EISA/ISA slots
Seventeen expansion bays:
– Twelve hot-swap hard disk
drive bays
– Four removable-media drive
bays
– One dedicated, 3.5-inch
diskette drive bay
Video
SVGA controller
Video memory, 512 KB,
expandable to 1 MB
Compatibility:
– Color graphics adapter (CGA)
– Enhanced graphics adapter
(EGA)
– Video graphics array (VGA)
– Hercules graphics
Hard Disk Drives
Number of drives and drive
capacities are model dependent
Can support up to 12 hot-swap
hard disk drives
Security Features
Door lock
Padlock loops
Integrated Functions
LED usability support
SVGA video connector
Two serial connectors
Parallel connector
Mouse connector
Keyboard connector
Battery-backed clock and
time/date calendar
Two Fast/Wide SCSI-2 connectors
Power Supplies
Two 420-watt supplies standard
with:
– Automatic range voltage
selection (115–230 V ac)
– Built-in overload and surge
protection
For redundant power, an optional
420-watt supply with:
– Automatic range voltage
selection
– Built-in overload and surge
protection
SCSI-2 Controller
Two built-in bus-master SCSI-2
Fast/Wide controllers (all models)
PCI RAID adapter (disk-array
models only)
Network Interface
A network adapter comes
preinstalled on some models
Chapter 1. Introducing the PC Server 704 3
Getting Help on the World Wide Web
You can access the latest information about product compatibility
and configuration on the World Wide Web. This information is
updated as new PC Server products are announced. The following
is a sample of the information available at
http://www.pc.ibm.com/servers/ on the World Wide Web.
Current updates to device drivers, flash BIOS, and other code.
A listing of products that have been tested for compatibility
with IBM PC Servers.
Certification and compatibility information about Network
operating systems (NOS) and operating systems (OS).
For additional information, service, or assistance, see Chapter 6,
“Getting Help, Service, and Information” on page 269.
IBM PC Server Startup Support
The IBM PC Server Startup Support program provides
comprehensive telephone assistance 24 hours a day, 7 days a week,
during the first 90 days after installation of your server at no
additional charge.*IBM gives you direct access to trained specialists
who can help you set up, install, and configure your server.
Help is available for IBM and non-IBM network operating systems,
network interface adapters, and other optional peripherals. To
receive a list of the network products supported by the IBM PC
Server Startup Support program, call the IBM PC Company
Automated Fax System at 1-800-426-3395 in the U.S., or call
1-800-465-3299 in Canada, and ask for document number 16125. For
more information about this program, or for help with the
installation of your server:
In the U.S., call IBM at 1-800-772-2227.
In Canada, call IBM at 1-800-565-3344.
*
Response time may vary depending on the number and nature of calls received.
4 PC Server 704 User's Handbook
About ServerGuide
In all other countries, contact the IBM support organization that
services your area, your IBM marketing representative, or your
IBM reseller.
Note: For additional information, service, or assistance, see
Chapter 6, “Getting Help, Service, and Information” on
page 269.
About ServerGuide
Some PC Server 704 models come with the IBM ServerGuide
package, which contains CDs that you can use to install your
operating system. Depending upon the ServerGuide version that
came with your server, your operating system might be installed
automatically, or ServerGuide might provide an assisted
operating-system installation. See “Using ServerGuide” on page 28
for further details about ServerGuide.
Chapter 1. Introducing the PC Server 704 5
Server Controls
The most commonly used controls on the front of the server appear
in the following illustration.
Door
Lock
Diskette Eject
Button
Power On/Off
Button
Reset
Button
CD-ROM Eject
Button
6 PC Server 704 User's Handbook
Door Lock: You can lock the door on your server to deter
tampering with the internal components.
Power On/Off Button: Press this convex button to manually
turn the server on or off.
Reset Button: Press this concave button to reset the system and
run the power-on self-test (POST).
Diskette-Eject Button: Press this button to remove a diskette
from the drive.
CD-ROM Eject Button: Press this button to eject the CD-ROM
tray from its drive so that you can insert or remove a CD.
Chapter 1. Introducing the PC Server 704 7
Status Indicators
The most commonly used status indicators on the front of the server
appear in the following illustration.
Power On Light
CD-ROM
In-Use
Light
Diskette In-Use
Light
Power Failure Light
Cooling Failure Light
Drive Failure Light
Information Panel
Hard Disk
Fault
Hard Disk
In-Use
Hard Disk
Power-On
8 PC Server 704 User's Handbook
CD-ROM Drive In-Use Light: This light indicates CD-ROM
drive activity. When this light is green, power is being applied
to the drive. When this light is amber, the drive is being
accessed (read from or written to).
Diskette Drive In-Use Light: This green light indicates
diskette-drive activity.
Power-On Light: This green light indicates that the power-on
button is in the on position.
Power-Failure Light: This amber light indicates there is no
alternating current (AC) present.
Cooling-Failure Light: This amber light indicates a fan failure.
Drive-Failure Light: This amber light indicates a drive failure.
Information Panel: System monitoring information will appear
on this liquid crystal display (LCD) if you install a
system-management program and enable the information panel
using the System Configuration Utility (SCU) program.
Hard Disk Status Lights: Each of the 12 hot-swap drive bays
has a set of three status lights. These status lights indicate the
following:
Hard Disk Fault Light: When lit continuously, this amber
light indicates a faulty hard disk drive.
Hard Disk In-Use Light: When flashing, this green light
indicates that the server is writing to or reading from the
hard disk. However, on disk-array models, this light is
operating-system dependent.
Hard Disk Power-On Light: When lit continuously, this
green light indicates that a drive is installed and power is
present.
Chapter 1. Introducing the PC Server 704 9
Expansion Slots and Input/Output Connectors
Expansion Slots and Input/Output Connectors
The following illustration shows the expansion slots and the
input/output connectors (ports) on the rear of the server.
Keyboard Connector
Power Connectors
Mouse Connector
Serial Connector
(Com 2)
Serial Connector
(Com 1)
Parallel Connector
Video Connector
PCI Expansion
Slots
EISA Expansion
Slots
10 PC Server 704 User's Handbook
Expansion Slots and Input/Output Connectors
Keyboard Connector: The cable from your keyboard connects
here.
Mouse Connector: This is where the mouse cable connects to
the server. This port sometimes is called an auxiliary-device or
pointing-device port.
Serial Connectors: Your server has two, 9-pin serial connectors
(COM1 and COM2). The serial signal cable for a modem or
other serial device usually connects here. If you are using a
25-pin signal cable, you need a 9-pin-to-25-pin adapter cable.
Video Connector: The monitor signal cable attaches to this
15-pin connector.
Parallel Connector: This is where the signal cable for a parallel
printer or other parallel device connects to your server.
Expansion Slots: The PC Server 704 has four extended industry
standard architecture (EISA) expansion slots and six peripheral
component interconnect (PCI) expansion slots. You can install
PCI or EISA adapters to provide communication, specialized
graphics, and sound. Many adapters provide bus-master
capabilities, which enable the adapters to perform operations
without interrupting the system microprocessors.
The four EISA expansion slots are available for future
expansion. Some models might come with a network adapter
installed in one of the PCI expansion slots. Disk-array models
also come with a PCI RAID adapter installed as a standard
feature. The remaining four or five PCI expansion slots are
available for future expansion.
Power Connectors: The system power cords connect here.
Note: To see these and other connector locations on the system
board, refer to the system-board layout in “The System
Board” on page 288.
Chapter 1. Introducing the PC Server 704 11
Padlock Loops and Power Supplies
The following illustration shows the power supply bays and
padlock loops on your PC Server 704.
Note: See “Adding Power Supplies” on page 194 for instructions
for installing a power supply.
Padlock Loops
Power Supplies
Power Good Light
Current Good Light
12 PC Server 704 User's Handbook
Loading...