IBM 6400 Service Manual

6400 Line Matrix Printers

Cabinet and Pedestal Models
Form Number S246–0117–06
©Copyright IBM Corp., 1995, 1998


S246–0117–06
Note!
Before using the information and the product it works with, make sure you read the general information under “Notices,” located right after the Table of Contents.
Seventh Edition (October 1998)
This edition applies to the 6400 Line Matrix Printer. The following paragraph does not apply to any other country where such provisions are
inconsistent with local law: INTERNA
IS” WITHOUT W NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
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TIONAL BUSINESS MACHINES CORPORA
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TION PROVIDES THIS PUBLICA
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TION “AS
Note to U.S. Government Users—Documentation related to restricted rights—Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Table of Contents

1
2
Maintenance Overview
About the Printer 13.
The IBM 6400 Series Printer Family 13. Printer Evolution 15. How to Identify the Printer 15. Important Maintenance Notes 16.
About This Manual 16.
How to Use This Manual 16. Notes and Notices 16. Printing Conventions in This Manual 18. Related Documents 18.
Controls and Indicators 20.
Electrical Controls and Indicators 20. Mechanical Controls and Indicators 24.
Tools, Test Equipment, and Supplies 26.
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Installation
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3
Installation 27
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Preventive Maintenance
Cleaning the Printer 29.
Cleaning the Exterior 30. Cleaning the Interior 30. Cleaning the Shuttle Frame Assembly 31. Cleaning the Card Cage Fan Assembly 33.
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4
Principles of Operation
5
Line Matrix Printing 35. Printing Mechanism 38.
Shuttle Frame Assembly 38. Paper Transport System 41.
Ribbon Transport System 42. Logical Control of the Printer 43. Operator Panel 44. CMX Controller Board 45.
Data Controller 47.
Engine Controller 50. Power Supply Board 51. Printer Interface 52. Graphics 53
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Troubleshooting
Introduction 55 Troubleshooting
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Aids
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55. Start of Call 56. Troubleshooting Display Messages 57. Message List 58. Troubleshooting Other Symptoms 66. General Symptom List 67. Troubleshooting Procedures 70. Operator Print Tests 135.
Selecting and Running Operator Print Tests 137.
Customer Engineer (CE) Tests 138.
Selecting and Running Customer Engineer Tests 140.
Boot Diagnostics Menu 142. Hex Code Printout 145. Printer Information Menu 148.
Displaying Printer Information 149. Soft vs. Hard Reset 150. The Power On Sequence 151.
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6
Adjustment Procedures
Introduction 157. Preparing the Printer for Maintenance 158. Returning the Printer to Normal Operation 159. Belt, Paper Feed Timing, Adjustment 160. Belt, Platen Open, Adjustment 162. Paper Drive Motor Pulley Alignment 164. Paper Scale Alignment 166. Platen Gap Adjustment 168. Platen Open Motor Pulley Alignment 170. Ribbon Guide Alignment 172. Splined Shaft Skew Adjustment 174. Adjusting the End of Forms Distance 175. Hammer Phasing 179. Loading Flash Memory 181. Coil Temperature Adjustment 188. Set Shuttle Speed 189.
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7
Replacement Procedures and Illustrated Parts List
Organization of This Chapter 191.
Section I: Replacement Procedures
Preparing the Printer for Maintenance 194. Belt, Paper Feed Timing 195. Belt, Platen Open 197. Cable Connectors and Connector Shells 198. Circuit Board: Controller 200. Circuit Board: Power Supply 203. Circuit Breaker 204. Coax/Twinax Multi-Platform Interface 205. Cover Assembly, Hammer Bank / Ribbon Mask 206. Cover Assembly, Shuttle 209. Cover Assembly, Top, Pedestal Model 210. Doors, Cabinet, Reversal 211. Ethernet Interface Assemblies 212.
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Fan Assembly, Cabinet Exhaust 215. Fan Assembly, Card Cage 216. Fan Assembly, Hammer Bank 217. Hammer Spring Assembly 218. IBM Coax/Twinax Expansion Board 222. Magnetic Pick-up (MPU) Assembly 223. Memory Modules and Security PAL 224. Motor Assembly, Paper Feed 227. Motor Assembly, Platen Open 229. Motor Assembly, Ribbon Drive 231. Network Print Server 232. Operator Panel Assembly, Cabinet Model 233. Operator Panel Assembly, Pedestal Model 234. Paper Guide Assembly 235. Paper Ironer 236. Platen 237 Resistors, Terminating 242. Ribbon Guide Assembly (L/R) 244. Ribbon Hub 245. Security Module 224. Shaft, Splined 246. Shaft, Support 248. Shuttle Frame Assembly 249. Spring Assembly, Gas 251. Spring, Extension 252. Switch Assembly, Cover Open 253. Switch Assembly, Paper Detector 254. Switch Assembly, Platen Interlock 256. Tractor (L/R) 258.
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Section II: Illustrated Parts List
Figure 39. Top Cover, Doors, and Casters, Cabinet Model 261. Figure 40. Paper Stacker and Chains 263. Figure 41. Control Panel and Cabinet Details 265. Figure 42. Pedestal Details 267. Figure 43. Inside Covers, Cabinet Model 269. Figure 44. Inside Covers and Card Cage, Pedestal Models 271.
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Figure 44a. Card Cage Detail, Pedestal Models 273. Figure 45. Print Mechanism and Circuit Boards: Early Models 275. Figure 46. Print Mechanism and Circuit Boards: Later Models 277.
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Figure 47. Magnetic Pickup Unit (MPU) and Extension Spring 279. Figure 48. Tractor Shafts 281. Figure 49. Platen 283. Figure 50. Motors, Card Cage Fan, and Paper Detector Switch 285. Figure 51. Circuit Breaker 287. Figure 52. IBM Coax/Twinax Expansion Board 289. Figure 53. PrintNet Ethernet Interface Assemblies 291.
Appendices
A Wire Data B Printer Specifications 333. C Metric Conversion Tables 345. D Torque Table 347. E Safety Inspection Guide 349. F Abbreviations and Signal Mnemonics 357.
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293.
G Cords and Adapters 365. H Part Numbers 367.
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I Noise Suppression Devices 375. J SureStak Power Stacker 377.
Index 413
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ENERGY STAR
The
EP
A ENERGY processing equipment to promote the introduction of energy-efficient personal computers, monitors, and printers, and to reduce air pollution caused by power generation.
IBM participates in this program by introducing printers that reduce power consumption when they are not being used. This feature can cut energy use by up to 50 percent.
E
Note: The service.
NERGY
Notices
References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM licensed product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of IBM’s intellectual property rights may be used instead of the IBM product. Evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, is the user’s responsibility.
STAR** Computers program is a partnership effort with manufacturers of data
STAR emblem does not represent EPA endorsement of any product or
Any performance data contained in this document was obtained in a controlled environment based on the use of specific data. The results that may be obtained in other operating environments may vary significantly. Users of this document should verify the applicable data in their specific environment. Therefore, such data does not constitute a performance guarantee or warranty.
IBM may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to the IBM Corporation, IBM Director of Licensing, 208 Harbor Drive, Stamford, Connecticut, United States, 06904.

Electrical Safety

This printer is inspected and listed by recognized national testing laboratories, such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards Association (CSA) in Canada. Listing of a product by a national testing laboratory indicates that the product is designed and manufactured in accordance with national requirements intended to minimize safety hazards. IBM equipment meets a very high standard of safety in design and manufacture. Remember,
however, that this product operates under conditions of high electrical potentials and heat generation, both of which are functionally necessary.
Trademarks and Service Marks
The following terms, denoted by an asterisk (*) in this publication, are trademarks of the IBM Corporation in the United States or other countries or both.
IBM PC-DOS SCS Token-Ring
The following terms, denoted by a double asterisk (**) in this publication, are trademarks of other companies:
Acrobat Adobe Systems Incorporated Adobe Adobe Systems Incorporated Code V Quality Micro Systems ECOS ECOS Electronics Corp., Inc., Oak Park, Ill.
E
NERGY Epson Epson Seiko Corporation Ethernet Xerox Corporation Fluke John Fluke Manufacturing Co., Inc. FX Epson Seiko Corporation IGP Printronix, Inc. MS-DOS Microsoft Corporation PrintNet Printronix, Inc. Printronix Printronix, Inc. SureStack Printronix, Inc. Torx Camcar/Textron Inc.
STAR United States Environmental Protection Agency

Safety Notices

Danger and Caution notices are numbered to help you find the translated versions in the
DANGER:
<2> Switch off printer power and unplug the printer power cord before
cleaning the printer.
<3> Hazardous voltages are present in the printer with the power cord
connected to the power source. Switch off printer power and unplug the printer power cord before proceeding.
<4> Do not connect or disconnect any communication port, teleport,
attachment connector, or power cord during an electrical storm.
<5> Power off the printer and disconnect the power cord before connecting
or disconnecting communication port, teleport, or attachment cable connector.
IBM 6400 Line Matrix Printer Safety Notices
booklet.
CAUTION:
<2> Over time the upper edge of the paper ironer can become sharp. To avoid cutting yourself handle the paper ironer on the sides.
<4> To prevent injury from electric shock, wait at least one minute after powering off before removing the power supply circuit board.
<5> The constant force spring is a high tension spring. To avoid pinching your fingers, coil the spring slowly and carefully. Do not let the spring twist or crimp.
1
Maintenance Overview

About the Printer

The entire system architecture of an IBM* 6400 line matrix printer is contained on one circuit board. The use of DRAM and flash memory on this board permits rapid access to stored printer emulations and fast processing of print data. A variable-speed shuttle and half-step paper control enables the printer to print a wide variety of high-volume jobs with minimum maintenance and maximum reliability.
Although technologically advanced, the printer is easy to use. The operator can select every printer function at the control panel or by sending printer control codes in the data stream from the host computer.
This is also an excellent graphics printer, with optional features that simplify the creation of dot images. The IGP** and Code V** Printronix** emulations are simple but versatile graphics programming languages that load into flash memory.

The IBM 6400 Series Printer Family

The IBM 6400 Line Matrix Printer family consists of pedestal mount and floor cabinet models that print at different speeds, as shown in Table 1. The print speeds listed in Table 1 are the maximum speeds attainable under certain conditions. Actual print speed is determined by the interaction of many variables. For more information, refer to the discussion of Printing Rates in Appendix B, page 342.
Maintenance Overview
13
Models that print 475, 500, 800, 900, and 1000 lpm are available in floor cabinet and pedestal housings. Models that print 1200, 1400, and 1500 lpm are available only in floor cabinets.
Table 1. The IBM 6400 Series Printer Family
Model
Number
Print
Speed
Enclosure Hammer
Bank
Data Controller
Clock
6400–004 475 lpm Cabinet 28 Hammers 25 MHz 6400–04P 475 lpm Pedestal 28 Hammers 25 MHz 6400–005 500 lpm Cabinet 28 Hammers 25 MHz 6400–05P 500 lpm Pedestal 28 Hammers 25 MHz 6400–050 500 lpm Cabinet 28 Hammers 40 MHz 6400–P50 500 lpm Pedestal 28 Hammers 40 MHz 6400–008 800 lpm Cabinet 49 Hammers 25 MHz 6400–08P 800 lpm Pedestal 49 Hammers 25 MHz 6400–009 900 lpm Cabinet 49 Hammers 25 MHz 6400–09P 900 lpm Pedestal 49 Hammers 25 MHz 6400–010 1000 lpm Cabinet 60 Hammers 40 MHz 6400–P10 1000 lpm Pedestal 60 Hammers 40 MHz
1
14
6400–012 1200 lpm Cabinet 91 Hammers 25 MHz 6400–014 1400 lpm Cabinet 91 Hammers 40 MHz 6400–015 1500 lpm Cabinet 102 Hammers 40 MHz
1
The microprocessor of the Data Controller unit on the CMX controller board runs at 25 MHz or 40 MHz, depending on printer model. This means there are two kinds of CMX controller board for IBM 6400 printers, used as shown in Table 1. The 40 MHz controller board, however, is backwards compatible in all models that use the 25 MHz board.
Maintenance Overview

Printer Evolution

IBM 6400–050, –P50, –010, –P10, and –015 printers use a redesigned shuttle frame assembly, hammer bank, and ribbon guides which are not compatible with earlier models. These models use the CMX 040 controller board, which has a 40 MHz clock speed on the Data Controller unit.

How to Identify the Printer

The model number of the printer indicates printer family, speed, and type of enclosure. (See Figure 1.)
IBM 6400 Printer Family
6400–04P
Enclosure Code*: P = Pedestal Model
* No Code = Cabinet Model
Figure 1. Interpreting the Printer Model Number
Speed Rating: 004 = 475 lpm 005 = 500 lpm (25 MHz controller) 050 = 500 lpm (40 MHz controller) 008 = 800 lpm 009 = 900 lpm 010 = 1000 lpm 012 = 1200 lpm 014 = 1400 lpm 015 = 1500 lpm
Maintenance Overview
15

Important Maintenance Notes

Failure to observe the following guidelines can result in damage to the equipment.
To ensure the best performance of the printer, remember these important maintenance concepts when you service the printer:
Do not adjust the platen gap unless the original shuttle frame assembly
or platen has been replaced with a new or rebuilt unit, or unless instructed to do so in the troubleshooting chapter.
Never bend or “tweak” hammer springs. Always handle hammer springs
by the thick mounting base. The hammer springs and hammer tips are delicate and precisely aligned.
Use only the ribbons specified in Appendix B. Use of incorrect ribbons
can lead to ink migration problems, degraded print quality, and expensive damage to the printer.
Do not close the forms thickness lever too tightly. Closing the forms
thickness lever too tightly can lead to smearing, degraded print quality, paper jams, and damage to the platen and shuttle assembly.
ATTENTION

About This Manual

This is a field service maintenance manual. It is designed so that you can quickly locate maintenance information.

How to Use This Manual

1. Find the procedure or information you need in the Table of Contents or
the Index.
2. Read the entire procedure before you do it.
3. Gather the parts and tools you will need.
4. Make sure you understand all safety notices before you start a task.
Notes and notices are defined below.
16
Maintenance Overview
Notes and Notices
For your safety and to protect valuable equipment, it is very important that you read and comply with all information highlighted under notes and notices:
DANGER:
The word Danger indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger and Caution notices are numbered to help you find the translated versions in the IBM 6400 Line Matrix Printer Safety Notices booklet.
CAUTION:
The word Caution indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.
CAUTION: This symbol indicates an assembly that requires two or more persons
to lift or hold.
ATTENTION
Indicates the possibility of damage to a program, device, system, or data.
IMPORTANT
Information vital to proper operation of the printer.
NOTE: A note gives you helpful tips about printer operation and
maintenance.
Maintenance Overview
17

Printing Conventions in This Manual

Operator panel keys and indicators are printed bold.
Example: Press the Cancel key, then press the Start key.
Liquid Crystal Display (LCD) messages are printed in capital letters
inside quotation marks ( “ ” ).
Example: Press the Stop key. “NOT READY” appears on the LCD.
Key combinations are denoted by the + (plus) symbol.
Example: Press Scroll + Scroll means
Press the
Scroll
key and the

Related Documents

To ensure complete understanding of important safety notices for technicians whose native language is not English, the notices have been translated into many languages in the No. G544–5389.
IBM 6400 Line Matrix Printer Safety Notices
Scroll
key at the same time.
: Form
This maintenance manual does not explain how to operate or configure the printer. For that information, refer to the
IBM 6400 Line Matrix Printer Operator’s Guide,
Illustrated instructions on daily printer operation.
IBM 6400 Line Matrix Printer Setup Guide,
Explains how to install and configure the printer.
Coax/Twinax Multi-Platform Interface Option Installation and Operation
Guide
, Form Number S544–5642
Information pertaining to printer control languages, emulations, and control codes is in the applicable
IBM 6400 ASCII Programmer’s Reference IBM 6400 CTA Programmer’s Reference
IBM 6400 IPDS Programmer’s Reference
Information pertaining to graphics programming is in the applicable
Manual
:
Programmer’s Reference
Operator’s Guide
Form No. S544–5641
Form No. S544–5640
manual:
: Form No. S544–5635
: Form No. S544–5636
: Form No. S544–5637
and
Setup Guide
User’s
:
18
Maintenance Overview
IBM 6400 Code V User’s Manual:
Provides information used with the optional Code V Printronix emulation enhancement feature. The Code V Printronix emulation allows the user to create and store forms, generate logos, bar codes, and expanded characters, create other graphics, and merge graphics with alphanumeric data as a document is printed.
Form No. S544–5638
IBM 6400 IGP User’s Manual:
Provides information used with the optional IGP Printronix emulation enhancement feature. The IGP Printronix emulation allows the user to create and store forms, generate logos, bar codes, and expanded characters, create other graphics, and merge graphics with alphanumeric data as a document is printed.
Installation, configuration, and troubleshooting of the Network Print Server are covered in the following documents:
Print Server User’s Guide
Part No. 30H4056
Ethernet** Interface User’s Manual
Form No. S246–0153
Form No. S544–5639
,
Maintenance Overview
19
Controls and Indicators
Electrical Controls and Indicators, Cabinet Models (Figure 2)
Key or
Indicator
Power Indicator Lit when the printer is on.
Function
Ready Indicator Lit when the printer is in READY mode (on-line), no errors are pending, and the printer is
Processing Indicator Flashes when the printer is receiving data from the host.
Attention Indicator Flashes when an error occurs. After correcting the error, press Stop to turn off this LED.
Power Switch Applies power to the printer: (1 = on, 0 = off.) This switch is also a circuit breaker.
LCD The LCD (Liquid Crystal Display) displays printer status messages.
Start Puts the printer in the READY (on-line) mode. This key also clears fault conditions, exits
Stop Puts the printer in the NOT READY (off-line) mode. This key also silences the audible
Form Feed Advances paper to next Top-Of-Form, as defined by the current page length.
Set Top Of Form Sets TOF and moves paper downward from the tractor alignment notches to the print
Line Feed
View Press to move the current print position up to the tractor area for viewing. Press again to
Cancel Cancels a print job.
Eject / Restore Moves paper for viewing or tear-off. This key is configurable: refer to the
Menu If in the NOT READY mode, this key puts the printer in the PROGRAM mode. If the
Enter Selects the option displayed on the LCD. This action either sets a value, moves to the next
ready to process data. Off when the printer is in NOT READY mode (off-line).
program mode menus, moves paper back to print position after View is pressed, and restores after an eject.
alarm, stops a Printer Test, and restores after an eject. Stop + Enter resets the printer.
position. Moves paper up one line, as determined by current line spacing.
return paper to original print position.
Operator’s Guide
configuration menus are locked, the LCD indicates the operator panel is locked.
lower level of configuration, or starts a self-test. Stop + Enter resets the printer.
.
Return Returns to the next higher level of a configuration menu. Micro Micro ± In the NOT READY mode, moves the paper downward 1/72 inch (“micro-step” function). Scroll Scroll ± In the PROGRAM mode, this key moves to the previous menu (“Scroll” function).
Printer
Configuration
Stop + Enter Soft reset: load power on configuration in memory. Printer must be in NOT READY mode.
Scroll + Scroll ±
20
In the NOT READY mode, moves the paper upward 1/72 inch (“micro-step” function).
In the PROGRAM mode, this key moves to the next menu (“Scroll” function).
Prints the current configuration.
Toggles the lock on the configuration menus.
Maintenance Overview
Power
Ready
Processing
(Off) (On)
Power Switch
LCD
Menu
Attention
Printer Con­figuration
Figure 2. Electrical Controls and Indicators, Cabinet Models
Maintenance Overview
Scroll
Scroll
Enter
Return
Micro
Micro
Line Feed
View
Form Feed
Set Top Of Form
Start
Stop
Cancel
Eject/ Restore
21
Electrical Controls and Indicators, Pedestal Models (Figure 3)
Key or
Indicator
Power Indicator Lit when the printer is on.
Function
Ready Indicator Lit when the printer is in READY mode (on-line), no errors are pending, and the printer is
Processing Indicator Flashes when the printer is receiving data from the host.
Attention Indicator Flashes when an error occurs. After correcting the error, press Stop to turn off this LED.
Power Switch Applies power to the printer: (1 = on, 0 = off.) This switch is also a circuit breaker.
LCD The LCD (Liquid Crystal Display) displays printer status messages.
Start Puts the printer in the READY (on-line) mode. This key also clears fault conditions, exits
Stop Puts the printer in the NOT READY (off-line) mode. This key also silences the audible
Form Feed Advances paper to next Top-Of-Form, as defined by the current page length.
Set Top Of Form Sets TOF and moves paper downward from the tractor alignment notches to the print
Line Feed
View Press to move the current print position up to the tractor area for viewing. Press again to
Cancel Cancels a print job.
Eject / Restore Moves paper for viewing or tear-off. This key is configurable: refer to the
Menu If in the NOT READY mode, this key puts the printer in the PROGRAM mode. If the
Enter Selects the option displayed on the LCD. This action either sets a value, moves to the next
ready to process data. Off when the printer is in NOT READY mode (off-line).
program mode menus, moves paper back to print position after View is pressed, and restores after an eject.
alarm, stops a Printer Test, and restores after an eject. Stop + Enter resets the printer.
position. Moves paper up one line, as determined by current line spacing.
return paper to original print position.
Operator’s Guide
configuration menus are locked, the LCD indicates the operator panel is locked.
lower level of configuration, or starts a self-test. Stop + Enter resets the printer.
.
Return Returns to the next higher level of a configuration menu. Micro Micro ± In the NOT READY mode, moves the paper downward 1/72 inch (“micro-step” function). Scroll Scroll ± In the PROGRAM mode, this key moves to the previous menu (“Scroll” function).
Printer
Configuration
Stop + Enter Soft reset: load power on configuration in memory. Printer must be in NOT READY mode.
Scroll + Scroll ±
22
In the NOT READY mode, moves the paper upward 1/72 inch (“micro-step” function).
In the PROGRAM mode, this key moves to the next menu (“Scroll” function).
Prints the current configuration.
Toggles the lock on the configuration menus.
Maintenance Overview
Power
Ready
Processing
(Off) (On)
Power Switch
LCD
Menu
Attention
Printer Con­figuration
Figure 3. Electrical Controls and Indicators, Pedestal Model
Maintenance Overview
Scroll
Scroll
Enter
Return
Micro
Micro
Line Feed
View
Form Feed
Set Top Of Form
Start
Stop
Cancel
Eject/ Restore
23
Mechanical Controls and Indicators, All Models (Figure 4)
Control or
Indicator
Forms Thickness Lever
Paper Supports
Forms Thickness Pointer and Scale
Tractors (2)
Tractor locks (2) Horizontal
Adjustment Knob Vertical Position
Knob
Ribbon Loading Path Diagrams
Function
Sets the platen for paper and forms of different thicknesses. Lever must be fully opened (raised) to load or unload paper
Help prevent paper jams by supporting inner sections of paper. Positioned manually by sliding them along shafts.
Indicates at A for thin (single-part) forms, B for thicker forms, and so on.
Hold and feed paper. Used to set side margin and position paper horizontally.
Lock tractors in position. Allows fine positioning of left print margin. Moves paper
and tractors left or right. Used to set top of form or first line to be printed. Rotate
to move paper vertically. Works when Forms Thickness Lever is open.
Instructions showing how to load the ribbon correctly. One diagram is cast in relief on the shuttle cover another is printed on the paper scale.
.
relative
thickness of forms/paper. Set this lever
, and
24
Paper Scale
A horizontal scale graduated in tenths of an inch, useful for setting paper margins and counting text columns. (See below.)
1 inch
110 20
0.1 inch
Column Number
Maintenance Overview
Left Tractor
Paper Scale
Paper Supports
Horizontal Adjustment Knob
Tractor Lock
Ribbon Loading Path Diagrams
Right Tractor
Tractor Lock
Vertical Position Knob
Forms Thickness Lever and Scale
Maintenance Overview
Forms Thickness Pointer
Figure 4. Mechanical Controls and Indicators
25
Tools, Test Equipment, and Supplies
The tools and equipment required for field level maintenance of the printer are listed below.
Item Part No.
6400 Line Matrix Printer Configuration Utility Disk 63H7379
1–30 Inch-pound Torque Screwdriver 16F1661 ESD W Feeler Gauge, .010 inch Feeler Gauge, .011 inch Feeler Gauge, .040 inch Force Gauge, 20 lb 25F9687 Grip Ring Pliers 9900317 Lubricant, Bearing, IBM #20 117397 DIP Module Extracting Tool 9900764 Nut Driver, 1/4 inch Nut Driver, 5/16 inch Open End Wrench, 7/32 inch 1650843 Open End Wrench, 5/16 inch 9900005 PLCC Module Pick Extraction Tool 73G5523 PLCC Module Plier Extraction Tool 10G3902 Screwdriver, Philips, #1 73G5362 Screwdriver, Philips, #2 73G5363 Spring Hook, Heavy Duty Tie Wraps 75X5972 Torque Screwdriver Adapter 39F8449 Torque Screwdriver Hex Adapter 3/32 inch 39F8451 Torque Screwdriver Hex Adapter 5/32 inch 39F8450 Torque Screwdriver Hex Adapter 3/16 inch 39F8455 Torque Screwdriver Hex Adapter 5/64 inch 16F1663 Torx** T-10 Bit 83F2834
rist Strap 6405959
26
Maintenance Overview
2
Installation
Installation and configuration of the printer are covered in the
6400 Line Matrix Printer Set-Up Guide
Installation, operation, and replacement parts for the optional coax/twinax interface are covered in the
Installation and Operation Guide
Installation, configuration, and troubleshooting of the Network Print Server are covered in the following documents:
IBM Network Print Server Ethernet Administrator’s Guide
Form No. S246–0111
Coax/Twinax Multi–Platform Interface Option
, Form No. S544–5640
, Form No. S246–0149.
,
IBM Network Print Server Token-Ring Administrator’s Guide
Form No. S246–0112
The
Network Print Server Technical Reference Manual
diskette that comes with the Network Print Server. This “softcopy” document is in Adobe Acrobat Reader format.
is included on a
,
27Installation
28 Installation
3
Preventive Maintenance

Cleaning the Printer

Aside from normal replenishment of paper and ribbons, the only preventive maintenance required for the printer is periodic cleaning.
Because operating conditions vary widely, the user must determine how often to clean the printer.
There is no guarantee that the user will clean the printer regularly, however, so you should clean the printer whenever you are called to service it.
DANGER:
<2> Switch off printer power and unplug the printer power cord before
cleaning the printer.
ATTENTION
Do not use abrasive cleaners, particularly on the window. Do not drip water into the printer. Damage to the equipment will result. Do not spray directly onto the printer when using spray solutions (spray the cloth, then apply the dampened cloth to the printer). Do not vacuum circuit boards.
Preventive Maintenance
29

Cleaning the Exterior

1. Power off the printer.
2. Disconnect the AC power cord from the power source.
3. Wipe the outside of the enclosure with a clean, lint-free cloth dampened (not wet) with water and a mild detergent or window cleaning solution.
4. Dry the enclosure with a clean, lint-free cloth.
5. Clean the inside of the printer, as described below.

Cleaning the Interior

1. Power off the printer.
2. Disconnect the AC power cord from the power source.
3. Open the printer cover.
4. Remove paper from the printer.
5. Remove the ribbon.
6. Using a soft-bristled, non-metallic brush, wipe paper dust and ribbon lint off the tractors, shuttle cover assembly, base casting, and ribbon guides. Vacuum up the residue.
7. Wipe the splined shaft and the ribbon guides with a soft cloth.
8. Vacuum up dust or residue that has accumulated inside the lower cabinet.
9. Wipe the interior of the lower cabinet with a clean, lint-free cloth dampened with water and a mild detergent or window cleaning solution.
10. Dry the cabinet interior with a clean, lint-free cloth.
11. Clean the shuttle frame assembly, as described below.
30
Preventive Maintenance
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