63H3111
IBM Network Printer 12 IBM
User’s Guide
S544-5370-03
IBM Network Printer 12 IBM
User’s Guide
S544-5370-03
Note!
Before using this information and the product it supports, be sure to read the general information under “Notices”
on page xi.
Fourth Edition (January 1997)
This version obsoletes S544-5370-02.
The following paragraph does not apply to any other country where such provisions are inconsistent with local law.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
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IBM may use or distribute whatever information you supply in any way it believes appropriate without incurring any
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Copyright International Business Machines Corporation 1996, 1997. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is
subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Contents
Statement of Limited Warranty ........................... vii
Production Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
The IBM Warranty .................................. vii
Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Extent of Warranty ................................. viii
Limitation of Warranty ................................ ix
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Energy Star . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Communications Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Federal Communication Notices Commission (FCC) Statement ......... xii
European Union (EU) Electromagnetic Conformity Statement ......... xiii
German Conformity Statement ......................... xiii
Industry Canada Compliance Statement .................... xiii
The United Kingdom Telecommunications Act 1984 .............. xiii
Japanese VCCI Class 2 ITE Statement ..................... xiv
Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
About This Book ................................. xvii
Conventions Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Chapter 1. About Your Printer ........................... 1
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Optional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Memory Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using Network Printer Manager Utility ........................ 4
Obtaining Network Printer Manager Utility .................... 5
Using Network Printer Resource Utility ........................ 5
Obtaining Network Printer Resource Utility .................... 5
Obtaining Adobe Acrobat Portable Data Files .................... 6
Chapter 2. Using the Operator Panel ....................... 7
Understanding the Operator Panel Indicator Lights ................. 8
Common Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the Operator Panel Keys .......................... 10
Navigating Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Printing the Printer Configuration Page ..................... 13
Copyright IBM Corp. 1996, 1997 iii
Other Operator Panel Tasks ............................ 16
Making Duplex or Simplex Printing the Printer Default ............. 16
Canceling a Print Job .............................. 16
Printing a Stored Page (PCL5e Jobs Only) ................... 16
Printing a List of PCL5e Fonts ......................... 17
Printing a List of PostScript Fonts ........................ 17
Printing a List of IPDS Resident Fonts ..................... 17
Adjusting Print Density (Printing Darker or Lighter) ............... 18
Changing the Language Shown on the Display Panel ............. 18
Chapter 3. Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Selecting Paper and Other Printable Material ................... 20
Loading Paper into the Printer ........................... 22
Loading Letterhead and Prepunched Paper .................. 22
Loading Paper into the 250-Sheet Paper Tray (Tray 1) ............ 23
Loading Paper into the 80-Sheet Auxiliary Tray ................ 28
Loading Envelopes into the 80-Sheet Auxiliary Tray .............. 32
Loading Postcards into the 80-Sheet Auxiliary Tray .............. 35
Loading Paper into the 500-Sheet Paper Tray (Tray 2) ............ 38
Loading Envelopes into the Envelope Tray ................... 42
Using the Paper Menu ............................... 46
Selecting The Default Input Tray ........................ 46
Selecting The Default Output Bin ........................ 46
Defining the Auxiliary Tray Paper Size ..................... 47
Defining the Envelope Tray Envelope Size ................... 47
Turning Tray Switching On or Off ........................ 48
Making Duplex or Simplex Printing the Printer Default ............. 48
Chapter 4. Clearing Paper Jams ......................... 49
Chapter 5. Operator Panel Menus ........................ 53
Test Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Paper Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configuration (Config) Menu ............................ 60
Memory Configuration (Memconfig) Menu ..................... 61
Parallel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Serial Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
PCL Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
PS Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Token Ring Menu .................................. 69
Ethernet Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Coax SCS Menu .................................. 73
Twinax SCS Menu ................................. 76
Coax Setup Menu ................................. 78
Twinax Setup Menu ................................ 80
Coax DSC/DSE Menu ............................... 82
IPDS Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Machine Information Menu ............................. 89
iv User’s Guide
Language Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Chapter 6. Maintaining the Printer ....................... 91
Replacing Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Replacing the Usage Kit ............................. 91
Changing the Toner Cartridge ........................... 92
Cleaning the Printer ................................ 96
Cleaning the ROS Mirror ............................ 96
Chapter 7. Installing Printer Options ...................... 97
Handling Static Sensitive Devices ......................... 97
The SIMM and Hard Drive Options ......................... 98
Installing a SIMM ................................ 99
Installing a Hard Drive .............................. 105
The Network Interface Card ............................ 110
Installing a Network Interface Card ....................... 111
The Duplex Unit Option ............................... 114
Installing the Duplex Unit ............................ 115
Removing the Duplex Unit ........................... 121
The 500-Sheet Paper Tray Option (Tray 2) .................... 125
Preparing the Printer .............................. 126
Placing the Printer on the Paper Tray Support Unit .............. 127
Placing the Printer with Duplex Unit on the Paper Tray Support Unit ..... 130
Removing the 500-Sheet Paper Tray Support Unit (No Duplex Unit) ..... 134
Removing the 500-Sheet Paper Tray Support Unit (Duplex Unit) ....... 136
The Face-Up Output Bin Option .......................... 138
Installing the Face-Up Output Bin ........................ 139
Removing the Face-Up Output Bin ....................... 140
The Envelope Tray Option ............................. 141
Installing the Envelope Tray ........................... 142
Removing the Envelope Tray .......................... 144
Chapter 8. Connecting the Parallel and Serial Cables ............. 145
Connecting the Parallel Cable ........................... 145
Connecting the Serial Cable ............................ 147
Chapter 9. Configuring Printer Network Addresses .............. 149
Setting IP, Subnet Mask, and Gateway Addresses ................ 150
Setting the Locally Administered MAC Address (LAA) ............... 151
Appendix A. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Appendix B. Printer Messages . . . . . . . . . . . . . . . . . . . . . . . . . 161
Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Appendix C. Specifications and Repackaging ................. 171
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Contents v
Cartridge Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Repackaging the Printer .............................. 173
Repair Inventory Worksheet ............................ 177
Customer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Inventory Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Appendix D. Print Quality Problems ...................... 179
Print Is Too Light .................................. 179
Toner Spots on the Print .............................. 179
Repetitive Marks on the Print ............................ 180
Random Deletions or Light Areas on the Print ................... 180
Vertical Marks on the Print ............................. 181
Vertical Bands of Deletions or Light Areas on the Print .............. 181
Entire Print is Black ................................. 182
Entire Print Is Blank ................................ 182
White Spots Within Black Image Area ....................... 183
Printed Image Rubs Off or Smears ......................... 183
The Print Is Damaged ............................... 184
The Printed Image Is Blurred ............................ 184
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
vi User’s Guide
Statement of Limited Warranty
The warranties provided by IBM* in this Statement of Limited Warranty apply only to
Machines you originally purchase for your use, and not for resale, from IBM or an IBM
authorized re-seller. The term “Machine” means an IBM machine, its features,
conversions, upgrades, elements, or accessories, or any combination of them.
Machines are subject to these terms only if purchased in the United States or Puerto
Rico, or Canada, and located in the country of purchase. If you have any questions,
contact IBM or your re-seller.
Machine: Network Printer 12
Warranty Period*: 12 months
* Contact your place of purchase for warranty service information.
Production Status
Each Machine is manufactured from new parts, or new and serviceable used parts
(which perform like new parts). In some cases, the Machine may not be new and may
have been previously installed. Regardless of the Machine's production status, IBM's
warranty terms apply.
The IBM Warranty
IBM warrants that each Machine 1) is free from defects in materials and workmanship
and 2) conforms to IBM's Official Published Specifications. IBM calculates the
expiration of the warranty period from the Machine's Date of Installation. The date on
your receipt is the Date of Installation, unless IBM or your re-seller informs you
otherwise.
During the warranty period, IBM or your re-seller will provide warranty service under the
type of service designated for the Machine and will manage and install engineering
changes that apply to the Machine. IBM or your re-seller will specify the type of
service.
For a feature, conversion, or upgrade, IBM or your re-seller may require that the
Machine on which it is installed be 1) the designated, serial-numbered Machine and 2)
at an engineering-change level compatible with the feature, conversion, or upgrade.
Some of these transactions (called “Net-Priced” transactions) may include additional
parts and associated replacement parts that are provided on an exchange basis. All
removed parts become the property of IBM and must be returned to IBM.
Replacement parts assume the remaining warranty of the parts they replace.
If a Machine does not function as warranted during the warranty period, IBM or your
re-seller will repair or replace it without charge. If IBM or your re-seller is unable to do
so, you may return it to your place of purchase and your money will be refunded.
Copyright IBM Corp. 1996, 1997 vii
If you transfer a Machine to another user, warranty service is available to that user for
the remainder of the warranty period. You should give your proof of purchase and this
Statement to that user.
Warranty Service
To obtain warranty service for the Machine, you should contact your re-seller or call
IBM. In the United States or Canada, call your point of purchase or IBM customer
technical support at 1-800-358-6661 from 8:00 a.m. to 8:00 p.m, Eastern Standard
Time. You may be required to present proof of purchase.
Depending on the Machine, the service may be 1) mail-in repair at IBM's Depot location
(called Depot Mail-in Repair), 2) a “Repair” service at your location (called “On-site”), 3)
a “Repair” service at one of IBM's or a re-seller's service locations (called “Carry-in”), or
4) “Exchange” service, either On-site or Carry-in.
When a type of service involves the exchange of a Machine or part, the item IBM or
your re-seller replaces becomes its property and the replacement becomes yours. The
replacement may not be new, but will be in good working order.
It is your responsibility to:
1. Obtain authorization from the owner (for example, your lessor) to have IBM or your
2. Where applicable, before service is provided:
3. If the machine is not shipped in an IBM box, be responsible for loss of, or damage
4. Be responsible for any damage resulting from improper packing of a Machine sent
re-seller service a Machine that you do not own;
a. Follow the problem determination, problem analysis, and service request
procedures that IBM or your re-seller provide,
b. Secure all programs, data, and funds contained in a Machine,
c. Inform IBM or your re-seller of changes in a Machine's location, and
d. For a Machine with exchange service, remove all features, parts, options,
alterations, and attachments not under warranty service. Also, the Machine
must be free of any legal obligations or restrictions that prevent its exchange;
and
to, a Machine in transit when you are responsible for the transportation charges.
to IBM for “Depot Mail-in Repair” or “Exchange.”
Extent of Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Misuse, accident, modification, unsuitable physical or operating environment, improper
maintenance by you, or failure caused by a product for which IBM is not responsible
may void the warranties.
viii User’s Guide
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HOWEVER,
SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF
THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE
LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY
AFTER THAT PERIOD.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
Limitation of Warranty
Circumstances may arise where, because of a default on IBM's part (including
fundamental breach) or other liability (including negligence and misrepresentation), you
are entitled to recover damages from IBM. In each such instance, regardless of the
basis on which you are entitled to claim damages, IBM is liable only for:
1. Bodily injury (including death), and damage to real property and tangible personal
property; and
2. The amount of any other actual loss or damage, up to the greater of $100,000 or
the charge for the Machine that is the subject of the claim.
Under no circumstances is IBM liable for any of the following:
1. Third-party claims against you for losses or damages (other than those under the
first item listed above);
2. Loss of, or damage to, your records or data; or
3. Economic consequential damages (including lost profits or savings) or incidental
damages, even if IBM is informed of their possibility.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which
vary from jurisdiction to jurisdiction.
Statement of Limited Warranty ix
x User’s Guide
Notices
Trademarks
References in this publication to IBM products, programs or services do not imply that
IBM intends to make these available in all countries in which IBM operates. Any
reference to an IBM licensed product, program, or service is not intended to state or
imply that only IBM's product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any of IBM's intellectual
property rights may be used instead of the IBM product. Evaluation and verification of
operation in conjunction with other products, except those expressly designated by IBM,
is the user's responsibility.
Any performance data contained in this document was obtained in a controlled
environment based on the use of specific data. The results that may be obtained in
other operating environments may vary significantly. Users of this document should
verify the applicable data in their specific environment. Therefore, such data does not
constitute a performance guarantee or warranty.
IBM may have patents or pending patent applications covering subject matter in this
document. The furnishing of this document does not give you any license to these
patents. You can send license inquiries, in writing, to the IBM Corporation, IBM
Director of Licensing, 506 Columbus Ave., Thornwood, N.Y. 105894 U.S.A.
The following terms are trademarks of the IBM Corporation in the United States or other
countries or both:
AIX
Application System/400
AS/400
IBM
Intelligent Printer Data Stream
IPDS
OS/2
The following terms are trademarks or registered trademarks of other companies:
Acrobat Adobe Systems, Inc.
Macintosh Apple Corporation
PostScript Adobe Systems, Inc.
PCL5e Hewlett Packard Co.
TonerMiser DPTek
Windows Microsoft Corp.
Copyright IBM Corp. 1996, 1997 xi
OS/400
Personal System/2
Print Services Facility
PS/2
PSF
WIN-OS/2
Energy Star
The Environmental Protection Agency (EPA) ENERGY STAR Computers program is a
partnership effort with manufacturers of data processing equipment to promote the
introduction of energy-efficient personal computers, monitors, printers, fax machines,
and copiers to help reduce air pollution and global warming caused by electricity
generation.
IBM Printing Systems Company participates in this program by introducing printers that
reduce power consumption when they are not being used. As an Energy Star Partner,
IBM Printing Systems Company, has determined that this product meets the Energy
Star guidelines for energy efficiency.
Communications Statements
Federal Communication Notices Commission (FCC) Statement
IBM 4312-001
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult an IBM authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors (IEEE 1284 compliant) must be
used in order to meet FCC emission limits. Proper cables and connectors are available
xii User’s Guide
from IBM authorized dealers. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Responsible Party:
International Business Machines, Corp.
Old Orchard Road
Armonk, NY 10504
Tele: 1-800-772-2227
European Union (EU) Electromagnetic Conformity Statement
This product is in conformity with the protection requirements of EU Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy
the protection requirements resulting from a non-recommended modification of the
product, including the fitting of non-IBM option cards.
EU Conformity Statement: This product has been tested and found to comply with the
limits for Class B Information Technology Equipment according to CISPR 22/European
standard EN 55022. The limits for Class B equipment were derived for typical
environments to provide reasonable protection against interference with licensed
communication devices.
German Conformity Statement
Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse B.
Industry Canada Compliance Statement
This Class B digital apparatus meets the requirements of the Canadian
Interference-causing equipment regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur
le matériel brouiller du Canada.
The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval No. NS/G/1234/J/100003 for the indirect
connections to the public telecommunications systems in the United Kingdom.
Notices xiii
Japanese VCCI Class 2 ITE Statement
Safety Notices
There are three levels of safety notices:
DANGER calls attention to a situation that is potentially or extremely hazardous to
people.
CAUTION calls attention to a situation that is potentially hazardous to people.
Attention calls attention to the possibility of damage to a program, device, system, or
data. Attention notices are located throughout this publication, but are not listed here.
Safety Precautions
Electrical Safety
This printer is inspected and listed by recognized national testing laboratories, such as
Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards
Association (CSA) in Canada. Listing of a product by a national testing laboratory
indicates that the product is designed and manufactured in accordance with national
requirements intended to minimize safety hazards. IBM equipment meets a very high
standard of safety in design and manufacture. Remember, however, that this product
operates under conditions of high electrical potentials and heat generation, both of
which are functionally necessary.
Because the paper and toner used in the printer can burn, you should take normal
precautions to prevent fire. These precautions include common-sense measures, such
as keeping potentially combustible materials (for example, curtains and chemicals)
away from the printer, providing adequate ventilation and cooling, limiting unattended
operation, and having trained personnel available and assigned to the printer.
xiv User’s Guide
Laser Safety
This printer complies with the performance standards set by the U.S. Food and Drug
Administration for a Class 1 Laser Product. This means that the printer belongs to a
class of laser products that does not produce hazardous laser radiation in a customer
accessible area. This classification was accomplished by providing the necessary
protective housing and scanning safeguards to ensure that laser radiation is
inaccessible or within Class 1 limits.
There are various tool-operated machine covers that should be moved, removed, or
replaced only by trained service personnel. There are no operator controls or
adjustments associated with the laser.
No operator maintenance is required to keep the product in compliance as a Class 1
Laser Product. No adjustments that affect laser operation or power are accessible to
the operator.
This printer is a Class 1 Laser Product that contains an enclosed Class 3B laser.
Notices xv
xvi User’s Guide
About This Book
This book is designed to help you use the Network Printer 12. It describes how to:
Use the operator panel to navigate menus and control the printer
Load and select paper and other print materials
Clear paper jams
Change printer supplies
Install printer options
Troubleshoot printer problems
Interpret messages displayed on the operator panel
Conventions Used
Names of keys on the operator panel are shown in bold typeface. For example:
Press the Continue/Enter key.
Press Page Eject.
Related Publications
The following books contain information that relates to the Network Printer 12:
IBM Network Printer 12: Quick Setup
Network Printer 12
IBM Network Printers: Ethernet and Token Ring Configuration Guide
describes how to configure the Ethernet and token-ring network interface cards
(this book is included with the cards)
IBM Network Printers: Twinax/Coax Configuration Guide
how to configure the twinax and coax network interface cards (this book is included
with the cards)
IBM Network Printer 12: Safety Instructions
several languages
IBM Network Printers: PCL5e and PostScript Level 2 Technical Reference
S544-5344, contains technical reference information about Network Printer 12
PostScript and PCL5e support
IBM Network Printers: IPDS and SCS Technical Reference
technical reference information about Network Printer 12 IPDS and SCS support
, G544-5371, describes how to set up the
, G544-5240,
, G544-5241, describes
, G544-5372, contains safety notices in
,
, S544-5312, contains
Copyright IBM Corp. 1996, 1997 xvii
xviii User’s Guide
Chapter 1. About Your Printer
The Network Printer 12 is a multifunctional, 12 page-per-minute laser printer. You can
attach it directly to your workstation and, using optional network interface cards, you
can attach it to networks and other computing environments. You can also add
optional features, such as an envelope tray, duplex unit, and a 500-sheet paper tray.
The following illustration shows the Network Printer 12 with an optional 500-sheet input
tray and duplex unit:
Standard Features
Standard features of the printer include:
Printing speed of up to 12 pages per minute
Resolution of 600 dots per inch (dpi)
PCL5e support
4MB of memory
Parallel interface (IEEE 1284)
Serial interface (RS-232/422)
250-sheet paper tray
80-sheet auxiliary tray
250-sheet paper output bin
Printer drivers
Optional Features
Optional features include the following:
Paper Drawer with 500-sheet Tray
Duplex Unit
Envelope Tray
Copyright IBM Corp. 1996, 1997 1
Printer Drivers
Face-Up Output Bin for paper and other print media
4MB, 8MB, 16MB, and 32MB Memory SIMMs
Adobe PostScript Level 2 SIMM
IBM IPDS SIMM
Flash Memory SIMM (2MB, 4MB)
810MB Hard Drive
Attachment cards:
– IBM Network Card for Ethernet (10Base2 or 10BaseT)
– IBM Network Card for Token Ring
– IBM Twinax SCS Interface
– IBM Coax SCS/DSC/DSE Interface
Note: For information about installing optional features, see Chapter 7, “Installing
Printer Options” on page 97. For information about printer memory and memory
requirements, see “Memory Requirements” on page 3.
Before you can print from your PC or workstation to your printer, you need to install the
right printer driver on your system. The Network Printer 12 includes diskettes which
contain PCL5e printer drivers for the following systems:
Windows 3.1, Windows 3.11, Windows for Workgroups 3.11, Win-OS/2
Windows 95
Windows NT 3.51, Windows NT 4.0
OS/2 2.11, OS/2 Warp
AIX 3.2.5, AIX 4.1
Notes:
1. For your printer driver to work effectively, you must indicate to your printer driver
what features are installed on your printer, for example, what trays are installed,
and how much memory is installed. Therefore, after you install a driver, make sure
you update it to indicate the features installed on your printer. Also, if you install
(or remove) a feature at a later date, make sure you update your printer driver.
2. Each operating system has unique driver installation procedures. For specific
installation instructions, see the driver installation documentation for your operating
system and the Readme file on the diskette that includes the driver of your choice.
3. Your printer may include additional drivers not included in this list.
4. PostScript drivers are shipped with the optional PostScript feature.
5. Updated printer drivers are also available as follows:
a. Access the IBM Printing Systems Home Page at:
http://www.can.ibm.com/ibmprinters
b. Select Printer Drivers/Product Updates.
c. Use the menu selections to find the printer driver you want.
2 User’s Guide
Technical Support
If you run into a problem, see Appendix A, “Troubleshooting” on page 153. If you still
cannot solve the problem, IBM customer technical support is available at no additional
charge during the warranty period. In the U.S.A. and Canada, call 1-800-358-6661.
Ordering Supplies
Printing supplies can be ordered through your IBM authorized printer or printer supplies
reseller. If you have no reseller, you can call 1-888-IBM-PRINT (1-888-426-7746) in
the U.S. or Canada to ask for an authorized dealer or to order from IBM Printer
Supplies.
In other countries, contact your point of purchase for information about where to order
supplies.
In Europe, you can call IBM Supplies Fulfillment Operations at 31-43-350 2756 or at the
following numbers:
Denmark: 80015534
Finland: 08001-13110
France: 05-905871
Germany: 0130 818005
Italy: 1-678 78349
Norway: 800-11389
Sweden: 020-794270
United Kingdom: 0800-968679
Memory Requirements
Table 1 on page 4 shows the minimum memory requirements for Network Printer 12
based on various functional requirements.
Notes:
1. The PAGEPROT menu item is available on the PCL Menu, the PostScript (PS)
Menu, and the IPDS Menu. It determines whether or not the printer uses
compression when it prints complex pages.
PAGEPROT=AUTO—the printer uses compression when it runs into memory
constraints. This can reduce print speed.
PAGEPROT=ON—the printer does not use compression and therefore
requires more memory.
2.
Context Saving
stream when it switches back and forth from one job type (PostScript or PCL5e) to
another. (Network Printer 12 always does context saving for IPDS.) For PCL5e,
this includes information about downloaded permanent fonts, macros, and
user-defined patterns. For PostScript, this includes all of the information found in
the PostScript VM allocation.
Chapter 1. About Your Printer 3
allows the printer to remember information about the current data
The Memory Configuration (MEMCONFIG) Menu provides two menu items, PCL
SAVE and PS SAVE, which allow you to set context saving on or off for each data
stream. These menu items are displayed only if there is enough memory in the
printer to permit context saving. The PS SAVE menu item is displayed only if the
PostScript SIMM is installed.
Table 1. Memory Requirements
Requirement Simplex Duplex
Base configuration only
PAGEPROT=AUTO 4MB 4MB
PAGEPROT=AUTO (legal-size paper) 4MB 8MB
PAGEPROT=ON (letter-size paper) 8MB 8MB
PAGEPROT=ON (legal-size paper) 8MB 12MB
Context Saving 12MB 16MB
Base configuration with PostScript
PAGEPROT=AUTO 4MB 4MB
PAGEPROT=AUTO (legal-size paper) 4MB 8MB
PAGEPROT=ON (letter-size paper) 8MB 12MB
PAGEPROT=ON (legal-size paper) 8MB 12MB
Context Saving 12MB 16MB
Base configuration with IPDS
PAGEPROT=AUTO 8MB 8MB
PAGEPROT=AUTO (legal-size paper) 8MB 8MB
PAGEPROT=ON (letter-size paper) 8MB 12MB
PAGEPROT=ON (legal-size paper) 12MB 16MB
Context Saving 12MB 16MB
Base configuration with IPDS and PostScript
PAGEPROT=AUTO 8MB 12MB
PAGEPROT=AUTO (legal-size paper) 12MB 12MB
PAGEPROT=ON (letter-size paper) 12MB 16MB
PAGEPROT=ON (legal-size paper) 16MB 16MB
Context Saving 16MB 20MB
Using Network Printer Manager Utility
Network Printer Manager (NPM) Utility is a tool for network administrators. NPM can:
Enable you to install and configure IBM Network Printers in Local Area Networks
(LANs), including Novell 3.12 and 4.X networks in bindery emulation (printer
network cards can be NDS-configured with NWAdmin).
4 User’s Guide
Monitor and provide network printer status information including online/offline
status, paper jams, out of toner conditions, and empty tray conditions.
NPM uses industry standard, open systems System Network Management Protocol
(SNMP). SNMP supports Management Information Base (MIB) which is a collection
of information that describes the printer's functions and features.
The initial version of NPM supports IBM OS/2. Other versions will be made available
on the World-wide Web through the IBM Printing Systems Company home page.
Obtaining Network Printer Manager Utility
To obtain the Network Printer Manager Utility, follow these steps:
1. Access the IBM Printing Systems Company Home Page at
http://www.can.ibm.com/ibmprinters
2. Select Printer Drivers/Product Updates.
3. Use the menu selections to find the Network Printer Manager Utility version or
update you want.
Using Network Printer Resource Utility
The Network Printer Resource Utility (NPRU) is a utility that enables administrators to
download fonts and overlays (PCL macros and PostScript overlays) to the printer.
Using NPRU, the network administrator can select PCL Intellifonts, TrueType fonts,
PostScript Type 1 fonts, and PCL or PostScript overlays on a workstation for download.
These resources can be downloaded to memory (DRAM) on the printer, or to the flash
or a hard drive, if these options are installed the printer.
.
The network administrator can provide a network address for the NPRU database of
downloaded resources to workstation users. Those users can then use the printer
driver to connect to the database, enabling them to select downloaded fonts and
overlays from within their applications.
The NPRU is a separate program that uses the printer driver programs to perform the
download function. For more information about using NPRU, refer to the README file
that is supplied with the utility.
Obtaining Network Printer Resource Utility
The OS/2 NPRU is shipped with the Network Printer 12. To obtain other versions or
updates, follow these steps:
1. Access the IBM Printing Systems Company Home Page at
http://www.can.ibm.com/ibmprinters
2. Select Printer Drivers/Product Updates.
3. Use the menu selections to find the NPRU version or update you want.
Chapter 1. About Your Printer 5
.
Obtaining Adobe Acrobat Portable Data Files
This manual is available in Adobe Acrobat Portable Data File (PDF) format for online
viewing and printing. To obtain this manual in PDF format:
1. Access the IBM Printing Systems Company Home Page at
http://www.can.ibm.com/ibmprinters
2. Select Printer Drivers/Product Updates.
3. Use the menu selections to find the document you want.
.
6 User’s Guide
Chapter 2. Using the Operator Panel
This chapter describes how to use the Network Printer 12 operator panel. The operator
panel is located on the top, left-hand side of the printer. It consists of a message
display area, status indicator lights, and operator keys.
For information about indicator lights, see “Understanding the Operator Panel
Indicator Lights” on page 8.
For information about the most common messages you will see in the message
display area, see “Common Messages” on page 9. For a complete listing, see
Appendix B, “Printer Messages” on page 161.
For information about operator panel keys, see “Using the Operator Panel Keys” on
page 10 and “Navigating Menus” on page 12.
For an overview of some of the most common operator panel tasks, see “Other
Operator Panel Tasks” on page 16.
For a complete overview of all printer menus, see Chapter 5, “Operator Panel
Menus” on page 53.
Copyright IBM Corp. 1996, 1997 7
Understanding the Operator Panel Indicator Lights
The status indicators are located at the center of the operator panel.
Indicator lights can be on, off, or blinking
Indicator Condition
Online On—the printer is online and idle.
Blinking—the printer is online and receiving or processing data.
Off—the printer is offline. Note that the printer must be offline before
you can change menu settings.
Continue On—a condition that requires operator attention exists. Press the
Continue/Enter key to continue printing or press the Cancel Print
key to cancel printing. (If the Auto-continue function is on, the printer
may automatically resume printing after thirty seconds. For more
information, see the description of the AUTOCONTINU item under
“Configuration (Config) Menu” on page 60.)
Off—the printer is operating normally.
Page Eject On—a page or partial page is stored in memory. If you are printing a
PCL5e job, you can press the Page Eject key to print the page. The
Page Eject key has no effect on PostScript or IPDS jobs.
Blinking—the printer is printing the PCL5e page you pressed the
Page Eject key to print. If you are running a continuous test
(CONTINUOUS TEST from the Test Menu) and you press the
Cancel Print key, the Page Eject indicator blinks to inform you that
the printer is canceling the test.
Off—no pages are stored in the printer memory.
Attention Blinking—the printer requires attention.
Off—the printer is operating normally.
8 User’s Guide
Common Messages
The message display area is located at the top of the operator panel. The following
table describes the most common display messages. For a list of all messages, see
Appendix B, “Printer Messages” on page 161.
Message Description/Response
READY The printer is ready to receive a print job.
WARMING UP... The printer is warming up. When it is ready to print, the message
I/O INITIALIZING The network interface card is initializing.
OFFLINE The printer is offline and cannot receive print jobs.
PCL PARALLEL The printer is online and receiving data for a PCL5e print job through
PCL SERIAL The printer is online and receiving data for a PCL5e print job through
PS PARALLEL The printer is online and receiving data for a PostScript print job
PS SERIAL The printer is online and receiving data for a PostScript print job
02 TONER LOW The toner is either low or depleted.
LOAD
tray
paper-size
Response: None required.
changes to READY.
Response: None required.
Response: None required.
Response: To receive printing jobs, press the Online key.
the parallel port.
Response: None required.
the serial port.
Response: None required.
through the parallel port.
Response: None required.
through the serial port.
Response: None required.
Response: Install a new toner cartridge. See “Changing the Toner
Cartridge” on page 92.
IN
A tray is out of paper.
Response: Load paper. See “Loading Paper into the Printer” on
page 22.
Chapter 2. Using the Operator Panel 9
Using the Operator Panel Keys
The operator panel keys enable you to configure and operate the printer. They are
located at the bottom of the operator panel.
Use the Online key to take the printer offline or to put it back online.
Note: The printer must be offline before you can change menu
settings, cancel jobs, or use the Page Eject key.
Use the Continue/Enter key to continue printing or to confirm a menu
value.
Note: To change a menu item to a new value, you must press the
Continue/Enter key when the value is displayed in the message
display area. After you press Continue/Enter, an asterisk (*) appears
next to the new value, indicating that it is active.
Use the Page Eject key to print a PCL5e job that is stored in the
memory buffer of the printer. (The Page Eject indicator light is on when
a page is in the buffer.) The printer prints the page even if it is not
complete in the memory buffer. The Page Eject key does not apply to
PostScript or IPDS jobs.
Note: The printer must be offline before you can print the buffered
page.
Use the Cancel Print key to cancel the current print job. (After you
print the Cancel Print key, it may take a while before the current job
stops printing.) After the job is canceled, the printer begins printing the
next job in the queue.
Note: The printer must be offline before you can cancel a job.
Use the Menu key to scroll through the menu list. As you scroll
through the list, the current menu is displayed in the message display
area.
Note: The printer must be offline before you can navigate menus.
Use the Item key to scroll through the list of items for the menu listed
in the message display area. As you scroll through the list, the current
item and, if applicable, the current value for the item is displayed in the
message display area, just below the name of the current menu.
10 User’s Guide
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