IBM 6225, 6228, IntelliStation M Pro Type 6225, IntelliStation M Pro Type 6228 User Manual

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IBM IntelliStation M Pro Ty pes 6225 and 6228

User’ s Guid e

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IBM IntelliStation M Pro Ty pes 6225 and 6228

User’ s Guid e

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Note:

Before using this information and the product it supports, read the information in Appendix B, “IBM Statement of Limited Warranty Z125-4753-08 04/2004,” on page 91 and Appendix C, “Notices,” on page 109.

First Edition (December 2004)

Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

Contents

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Chapter 1. Introducing the IntelliStation M Pro computer . . . . . . . .1

Related documentation . . . . . . . . . . . . . . . . . . . . . .1

Notices and statements used in this document . . . . . . . . . . . . . .2

Features and specifications . . . . . . . . . . . . . . . . . . . . .3

What your computer offers . . . . . . . . . . . . . . . . . . . . .4

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Preinstalled software . . . . . . . . . . . . . . . . . . . . . .5

Software on CD . . . . . . . . . . . . . . . . . . . . . . . .6

Software available on the World Wide Web . . . . . . . . . . . . . .6

Reliability, availability, and serviceability features . . . . . . . . . . . . .7

Chapter 2. Operating the computer . . . . . . . . . . . . . . . . .9

Controls and LEDs . . . . . . . . . . . . . . . . . . . . . . . .9

Turning on the computer . . . . . . . . . . . . . . . . . . . . .10

Using preinstalled software . . . . . . . . . . . . . . . . . . . .12

Running the operating-system setup program . . . . . . . . . . . .12

Installing other operating systems . . . . . . . . . . . . . . . . .12

Viewing the license agreement . . . . . . . . . . . . . . . . . .13

Registering your computer . . . . . . . . . . . . . . . . . . . .13

Creating an emergency recovery-repair diskette in Windows . . . . . . .13

Creating an IBM Enhanced Diagnostics diskette in Windows . . . . . . .14

Using video features . . . . . . . . . . . . . . . . . . . . . . .15

Video device drivers . . . . . . . . . . . . . . . . . . . . . .15

Changing monitor settings . . . . . . . . . . . . . . . . . . . .15

Using audio features . . . . . . . . . . . . . . . . . . . . . . .16

Using security features . . . . . . . . . . . . . . . . . . . . . .16

Anti-intrusion features . . . . . . . . . . . . . . . . . . . . .16

Component protection . . . . . . . . . . . . . . . . . . . . .16

Data protection . . . . . . . . . . . . . . . . . . . . . . . .17

Locking the keyboard . . . . . . . . . . . . . . . . . . . . .17

Updating system programs . . . . . . . . . . . . . . . . . . . .17

Managing your computer . . . . . . . . . . . . . . . . . . . . .18

Shutting down the operating system . . . . . . . . . . . . . . . . .19

Turning off the computer . . . . . . . . . . . . . . . . . . . . .19

Chapter 3. Configuring the computer . . . . . . . . . . . . . . . .21

Using the Configuration/Setup Utility program . . . . . . . . . . . . .22

Starting the Configuration/Setup Utility program . . . . . . . . . . . .22

Configuration/Setup Utility menu choices . . . . . . . . . . . . . .22

Using passwords . . . . . . . . . . . . . . . . . . . . . . .25

Using the Boot Menu program . . . . . . . . . . . . . . . . . . .25

Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent . . . . . . .26

Configuring the Gigabit Ethernet controller . . . . . . . . . . . . . . .26

Using the SCSISelect Utility program (some models) . . . . . . . . . . .26

Starting the SCSISelect Utility program . . . . . . . . . . . . . . .26

SCSISelect menu choices . . . . . . . . . . . . . . . . . . . .27

Chapter 4. Installing options . . . . . . . . . . . . . . . . . . .29

Installation guidelines . . . . . . . . . . . . . . . . . . . . . .29

System reliability considerations . . . . . . . . . . . . . . . . .29

Handling static-sensitive devices . . . . . . . . . . . . . . . . .29

iii

Installing options in your computer . . . . . . . . . . . . . . . . . .30

Major components of your computer . . . . . . . . . . . . . . . .30

System-board option connectors . . . . . . . . . . . . . . . . .31

System-board internal connectors . . . . . . . . . . . . . . . . .32

System-board external connectors . . . . . . . . . . . . . . . . .33

Removing the side cover . . . . . . . . . . . . . . . . . . . .34

Removing the bezel . . . . . . . . . . . . . . . . . . . . . .34

Installing an adapter . . . . . . . . . . . . . . . . . . . . . .35

Cabling an optional SCSI adapter . . . . . . . . . . . . . . . . .38

Installing a drive . . . . . . . . . . . . . . . . . . . . . . .39

Installing memory modules . . . . . . . . . . . . . . . . . . .46

Installing a security cable . . . . . . . . . . . . . . . . . . . .48

Replacing the bezel . . . . . . . . . . . . . . . . . . . . . .48

Replacing the side cover . . . . . . . . . . . . . . . . . . . .49

Connecting external options . . . . . . . . . . . . . . . . . . . .49

Input/output connectors . . . . . . . . . . . . . . . . . . . . . .50

Audio connectors . . . . . . . . . . . . . . . . . . . . . . .51

Auxiliary-device (pointing-device) connector . . . . . . . . . . . . .51

Ethernet (RJ-45) connector . . . . . . . . . . . . . . . . . . .51

IEEE 1394 (FireWire) connector (some models) . . . . . . . . . . . .52

Keyboard connector . . . . . . . . . . . . . . . . . . . . . .52

Parallel connector . . . . . . . . . . . . . . . . . . . . . . .52

Serial connectors . . . . . . . . . . . . . . . . . . . . . . .53

Ultra320 SCSI connector . . . . . . . . . . . . . . . . . . . .53

Universal Serial Bus connectors . . . . . . . . . . . . . . . . .54

Video connector . . . . . . . . . . . . . . . . . . . . . . .54

Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .57

Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .57

Power-on self-test (POST) . . . . . . . . . . . . . . . . . . . . .59

POST beep codes . . . . . . . . . . . . . . . . . . . . . .59

POST error messages . . . . . . . . . . . . . . . . . . . . .61

Diagnostic programs and error messages . . . . . . . . . . . . . . .65

Text messages . . . . . . . . . . . . . . . . . . . . . . . .66

Starting the diagnostic programs and viewing the test log . . . . . . . .67

Diagnostic error message tables . . . . . . . . . . . . . . . . .68

Small computer system interface (SCSI) messages . . . . . . . . . . .72

PC-Doctor for Windows . . . . . . . . . . . . . . . . . . . . . .73

Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . .73

CD-ROM drive problems . . . . . . . . . . . . . . . . . . . .74

Diskette drive problems . . . . . . . . . . . . . . . . . . . . .74

General problems . . . . . . . . . . . . . . . . . . . . . . .74

Hard disk drive problems . . . . . . . . . . . . . . . . . . . .74

Intermittent problems . . . . . . . . . . . . . . . . . . . . . .75

Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .75

Memory problems . . . . . . . . . . . . . . . . . . . . . . .76

Microprocessor problems . . . . . . . . . . . . . . . . . . . .76

Monitor problems . . . . . . . . . . . . . . . . . . . . . . .76

Option problems . . . . . . . . . . . . . . . . . . . . . . .77

Parallel port problems . . . . . . . . . . . . . . . . . . . . .78

Power problems . . . . . . . . . . . . . . . . . . . . . . .78

Printer problems . . . . . . . . . . . . . . . . . . . . . . .78

Serial port problems . . . . . . . . . . . . . . . . . . . . . .79

Software problems . . . . . . . . . . . . . . . . . . . . . .79

Universal Serial Bus (USB) port problems . . . . . . . . . . . . . .79

System-board error LEDs . . . . . . . . . . . . . . . . . . . .79

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Software error messages . . . . . . . . . . . . . . . . . . . .80

Troubleshooting the Ethernet controller . . . . . . . . . . . . . . .81

Recovering your operating system and preinstalled software . . . . . . . .81

Recovering the operating system . . . . . . . . . . . . . . . . .81

Recovering or installing device drivers . . . . . . . . . . . . . . .82

Creating and using an IBM Enhanced Diagnostics diskette in Windows . . . .82

Creating an IBM Enhanced Diagnostics diskette . . . . . . . . . . . .82

Using the IBM Enhanced Diagnostics diskette . . . . . . . . . . . .83

Using the recovery-repair diskette in Windows . . . . . . . . . . . . .83

Updating (flash-updating) the BIOS code on your computer . . . . . . . .84

Recovering from a POST/BIOS update failure . . . . . . . . . . . . .84

Erasing a lost or forgotten password (clearing CMOS) . . . . . . . . . .85

Clearing hardware option conflicts and saving option ROM space . . . . . .86

Replacing the battery . . . . . . . . . . . . . . . . . . . . . .87

Appendix A. Getting help and technical assistance . . . . . . . . . .89

Before you call . . . . . . . . . . . . . . . . . . . . . . . . .89

Using the documentation . . . . . . . . . . . . . . . . . . . . .89

Getting help and information from the World Wide Web . . . . . . . . . .90

Software service and support . . . . . . . . . . . . . . . . . . .90

Hardware service and support . . . . . . . . . . . . . . . . . . .90

Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004

Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . .91

Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . .94

Part 3 - Warranty Information . . . . . . . . . . . . . . . . . . . 106

Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . . 109

Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . 109

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .110

Important notes . . . . . . . . . . . . . . . . . . . . . . . .110

Product recycling and disposal . . . . . . . . . . . . . . . . . . . 111

Battery return program . . . . . . . . . . . . . . . . . . . . . . 111

Electronic emission notices . . . . . . . . . . . . . . . . . . . .112

Federal Communications Commission (FCC) statement . . . . . . . .112

Industry Canada Class B emission compliance statement . . . . . . . .113

Avis de conformité à la réglementation d’Industrie Canada . . . . . . .113

European Union EMC Directive conformance statement . . . . . . . .113

Japanese Voluntary Control Council for Interference (VCCI) statement

113

Power cords . . . . . . . . . . . . . . . . . . . . . . . . .113

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Contents

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d’installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

vii

v Do

Statement 1:

DANGER

Electrical

current from power, telephone, and communication cables is

hazardous.

avoid a shock hazard:

not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

Connect all power cords to a properly wired and grounded electrical outlet.

Connect to properly wired outlets any equipment that will be attached to this product.

When possible, use one hand only to connect or disconnect signal cables.

Never turn on any equipment when there is evidence of fire, water, or structural damage.

Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

Connect and disconnect cables as described in the following table when installing, moving, or opening covers on this product or attached devices.

Connect:

Turn everything OFF.

First, attach all cables to devices.

Attach signal cables to connectors.

Attach power cords to outlet.

Turn device ON.

Disconnect:

Turn everything OFF.

First, remove power cords from outlet.

Remove signal cables from connectors.

Remove all cables from devices.

viii

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

v Do

Statement 2:

CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has

module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

not:

Throw or immerse into water Heat to more than 100°C (212°F) Repair or disassemble

Dispose

the battery as required by local ordinances or regulations.

Statement 3:

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

Some

laser products contain an embedded Class 3A or Class 3B laser

diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Safety

≥ 18 kg

≥ 32 kg

≥ 55 kg

Statement 4:

(39.7 lb)

(70.5 lb)

(121.2 lb)

CAUTION: Use safe practices when lifting.

Statement 5:

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

1 2

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Statement 8:

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact

service technician.

WARNING: Handling the cord on this product or cords associated with accessories

sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto o con cables de

accesorios que se venden junto con este producto, pueden exponerle al plomo, un elemento químico que en el estado de California de los Estados Unidos está considerado como un causante de cancer y de defectos congénitos, además de otros riesgos reproductivos. Lávese las manos después de usar el producto.

Important:

All caution and danger statements in this documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in the IBM Safety Information document.

For example, if a caution statement begins with a number 1, translations for that caution statement appear in the IBM Safety

Information document under statement 1.

sure to read all caution and danger statements in this documentation before performing the instructions. Read any additional safety information that comes with your server or optional device before you install the device.

Safety

xii

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Chapter 1. Introducing the IntelliStation M Pro computer

The IBM

IntelliStation

Pro Types 6225 and 6228 incorporate many of the latest advances in computing technology and can be expanded and upgraded as your needs change.

You can obtain up-to-date information about your computer and other IBM computer products at http://www.ibm.com/pc/intellistation/.

The computer model and serial numbers for the M Pro Types 6225 and 6228 are

labels on the bottom of the computer and on the lower-right side of the bezel.

You will need these numbers to register your computer with IBM.

Note: The illustrations in this document might differ slightly from your hardware.

Model number and serial number

Related documentation

This User’s Guide provides general information about your computer, including information about features, how to configure the computer, how to install options, and how to solve problems and get help. In addition to this User’s Guide, the following documentation comes with your computer:

Installation Guide

This printed document contains setup and installation instructions.

Safety Information

This document is in Portable Document Format (PDF) on the IBM IntelliStation

Documentation CD. It contains translated caution and danger statements. Each

caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the

Safety Information document.

1. Go to

2. In

3. On

4. In

Adaptec SCSI documentation

This document is in PDF on the Device Drivers CD. It contains information and instructions for installing and configuring small computer system interface (SCSI) device drivers and devices.

Readme files on the Device Drivers CD Several readme files on this CD contain information about the preinstalled device drivers. Other readme files on this CD contain information about the various adapters and devices that might be installed in or attached to your computer.

Hardware Maintenance Manual

This document is in PDF at http://www.ibm.com/pc/support/. It contains information for trained service technicians.

Your computer might have features that are not described in the documentation that you received with the computer. The documentation might be updated occasionally

include information about those features, or technical updates might be available provide additional information that is not included in your system documentation.

These updates are available from the IBM Web site. Complete the following steps

check for updated documentation and technical updates:

http://www.ibm.com/pc/support/.

the Learn section, click Online publications.

the “Online publications” page, in the Brand field, select IntelliStation.

the Family field, select IntelliStation M Pro.

Click Continue.

Notices and statements used in this document

The caution and danger statements used in this document are also in the multilingual Safety Information document, which is on the IBM IntelliStation

Documentation CD. Each statement is numbered for reference to the corresponding

statement in the Safety Information document.

The following notices and statements are used in this document:

Notes: These notices provide important tips, guidance, or advice. Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

Attention: These notices indicate potential damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which damage could occur.

Caution: These statements indicate situations that can be potentially hazardous

you. A caution statement is placed just before the description of a potentially

hazardous procedure step or situation.

Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

v 1 MB

–

by a

–

Features and specifications

The following table provides a summary of the features and specifications of your IntelliStation M Pro Types 6225 and 6228 computers. Depending on your model, some features might not be available, or some specifications might not apply.

Table 1. Features and specifications

Microprocessor:

™

Intel

Pentium 4 processor

Level-2 cache

800 MHz front-side bus (FSB)

Memory:

Minimum: 512 MB Maximum: 4 GB Type: PC2-3200 Connectors: four dual inline memory module (DIMM) connectors

Internal

drives:

Diskette: 1.44 MB (two mode) (optional) Hard disk drive: SATA or SCSI One of the following drives:

CD-ROM: IDE DVD/CD-RW combo: IDE CD-RW: IDE

Expansion

bays:

One slim-high 3.5-inch drive bays (one hard disk drive installed in some models) Two half-high 5.25-inch bays (optical drive installed in one bay) Two slim-high 3.5-inch bays

expansion slots:

PCI

One PCI Express x1 slot One PCI Express x16 slot Two 33 MHz/32-bit PCI slots

supply:

Power

One 400 watts (115-230 V ac)

Cooling:

One speed-controlled fan

Integrated functions:

Broadcom 5721 10/100/1000 Ethernet controller with RJ-45 Ethernet connector Single-channel Ultra320 SCSI provided

Two serial connectors One parallel connector Four-port serial ATA controller Two IEEE 1394 (FireWire) ports (four-pin on front, six-pin on rear) Eight Universal Serial Bus (USB) connectors (two on front and six on rear) Keyboard connector Mouse connector Audio connectors

Line out (front and rear) Mic (front) Line in (rear)

Single-channel IDE controller

adapter: (depending on your

Video

model)

NVIDIA Quadro NVS 280 (DMS-59), PCI Express x16, with 64 MB DDR synchronous dynamic random access memory (SDRAM) video memory and dual analog connectors (or dual digital monitor capability with the purchase of

additional pigtail cable) NVIDIA Quadro FX 1300 (DVI-I), PCI Express x16, with 128 MB DDR SDRAM video memory with dual DVI-I connectors NVIDIA Quadro FX 3400 (DVI-I), PCI Express x16, with 256 MB GDDR3 SDRAM video memory with dual DVI-I connectors ATI FireGL V3100 (DVI-I & VGA), PCI Express x16, with 128 MB DDR SDRAM video memory with one DVI-I connector and one VGA connector

mini-PCI card

Electrical input:

Sine-wave input (50 or 60 Hz) required Input voltage and frequency ranges automatically selected Input voltage low range:

Minimum: 90 V ac Maximum: 137 V ac

Input voltage high range:

Minimum: 180 V ac Maximum: 265 V ac

Input kilovolt-amperes (kVA) approximately:

Minimum: 0.12 kVA Maximum: 0.58 kVA

output:

Heat

Approximate heat output in British thermal units (Btu) per hour

Minimum configuration: 375 Btu (110 watts) Maximum configuration: 1936 Btu (568 watts)

Environment:

Air temperature:

Computer on: 10° to 35°C (50° to 95°F) Altitude: 0 to 2134 m (7000 ft) Computer off: -40° to +60°C (-40° to +140°F) Maximum altitude: 2133 m (7000 ft)

Humidity (operating and storage): 8% to 80%

Acoustical

noise emissions:

Sound power, idle: 4.5 bel Sound power, operating: 4.9 bel

Size:

Height: 492 mm (19.4 in.) Depth: 450 mm (17.7 in.) Width: 175 mm (6.9 in.) Weight: 10.5 kg (23 lb) to 13.5 kg (30 lb) depending upon configuration

Chapter 1. Introducing the IntelliStation M Pro computer

What your computer offers

Your computer takes advantage of advancements in data storage, memory, systems management, and network environments. Your computer includes:

PCI Express x16 graphics

Your computer comes with a graphics adapter installed in the PCI Express x16 slot (slot 2). This high-performance adapter supports high resolutions and includes many performance-enhancing features for your operating-system environment.

Large system-memory capacity

Your computer supports up to 4.0 GB of system memory. The memory controller provides error correcting code (ECC) support for up to four industry-standard PC2-3200, 1.8 V, 240-pin, unbuffered, double-data-rate 2 (DDR2), synchronous dynamic random access memory (SDRAM) dual inline memory modules (DIMMs).

Systems-management capabilities

Your computer comes with features that a network administrator or file server can use to remotely manage and control your computer. These features include Wake

LAN®, Remote Administration, IBM Director Agent, and System Migration

Assistant. See “Managing your computer” on page 18 for more information.

Integrated network support

Your computer comes with an integrated Ethernet controller, which supports connection to a 10-Mbps, 100-Mbps, or 1-Gbps network. For more information, see “Configuring the Gigabit Ethernet controller” on page 26. The controller supports Wake on LAN technology.

Software

Your IBM IntelliStation M Pro computer comes with Microsoft Windows Professional or Red Hat

Enterprise Linux Workstation preinstalled and a variety of

software, including application programs, diagnostic tools, and device drivers.

Important: The software, other than the operating system, is licensed under the

terms of the IBM International License Agreement for Non-Warranted Programs. Use of your computer signifies acceptance of this license agreement. For detailed instructions for viewing the license agreement, see “Viewing the license agreement” on page 13.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Preinstalled software

addition to the operating system, your preinstalled software includes some or all the following programs. Some programs might require setup and configuration

before use:

Access IBM Message Center

This program displays messages about software that is preinstalled on your computer. Access IBM Message Center also provides messages about new updates available from the IBM Support Center to keep your software current.

Adobe Acrobat Reader

You can use this program to read files in PDF, including your online documentation. You can download the most current versions of Adobe Acrobat Reader for other languages and operating systems from the Adobe Web site at http://www.adobe.com.

Device Drivers

Device drivers for factory-installed features are preinstalled on your computer. The latest device drivers are also available at http://www.ibm.com/pc/support/.

IBM Drive Letter Access

You can use this program to copy files to CD-R or CD-RW media.

IBM Product Registration

You can use this program to register your computer with IBM. When you register your computer with IBM, information is entered into a database, which enables IBM to contact you in case of a recall or other problems. Some IBM locations offer extended privileges and services to registered users.

IBM RecordNow

You can use this program to record data or audio to CD-R or CD-RW media or to create copies of existing CDs.

WinDVD or LinDVD

This software comes on models with DVD read capability. You can use this program to play DVDs.

DVDCreator

This software comes on models with DVD write capability. You can use this program to create DVDs.

Norton AntiVirus for IBM

You can use this program to detect and remove viruses from your computer.

Online Books

You can use this program to access documentation that contains detailed information about your computer.

PC-Doctor

This program contains diagnostic tools that you can use within your operating system. In addition to isolating hardware problems, these tools provide information about your computer operating environment and some software components. Support documentation is built into the help system.

Product Recovery Program

You can use this program to recover the operating system and other software programs in the event of a system failure.

Important: The Product Recovery Program is on a hidden, hard disk drive

partition. Do not delete or otherwise destroy this partition.

Chapter 1. Introducing the IntelliStation M Pro computer

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Software on CD

You must have Internet access to use some of these programs. For more information about connecting to the Internet, see the operating-system documentation that comes with your computer.

See “Using preinstalled software” on page 12 for additional information about your preinstalled software. For more information about using the recovery programs and solving problems, see Chapter 5, “Solving problems,” on page 57.

Important:

You can reinstall the device drivers and applications that come with your computer from the directories on your hard disk. For more information about recovering your computer software, see “Recovering your operating system and preinstalled software” on page 81.

The device drivers and some programs are also available at http://www.ibm/com/pc/support/ and on the Device Drivers CD.

addition to your IBM-preinstalled programs and device drivers, additional software

provided on the Device Drivers CD or other CDs. You decide which programs to

install according to your needs.

Device drivers

Some of the preinstalled device drivers are on the Device Drivers CD that comes with your computer.

Software available on the World Wide Web

The following software is available from the IBM Web site:

IBM Director Agent

You can use IBM Director Agent to view detailed information about your hardware and software, set up alerts, monitor a variety of system resources, and manage your asset security. IBM Director Agent streamlines and automates personal computer (PC) systems-management and support tasks, such as asset deployment and tracking.

Remote Deployment Manager

Remote Deployment Manager (RDM) is a graphical, server-based system deployment program that enables mass unattended installations of operating systems, software images, device drivers, and BIOS code updates to remote systems. When used with the Wake on LAN feature, RDM can remotely turn on your computer so that the installation can be done while the computer is not being used.

See the product documentation for these tools to determine whether your operating system supports this software. Complete the following steps to download any of tools or to get information about them:

http://www.ibm.com/pc/support/ and select your country.

Click the Products & services tab at the top of the page.

Under Servers, click Intel processor-based.

From the topics on the left, click Systems Management.

Scroll down and click a product to get details about the product. To download a product, select Systems Management Downloads in the Download category.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

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Reliability, availability, and serviceability features

Three important computer design features are reliability, availability, and serviceability (RAS). The RAS features help to ensure the integrity of the data that

stored in your computer, the availability of the computer when you need it, and

the ease with which you can diagnose and repair problems.

Your computer has the following RAS features:

hours a day, 7 days a week

Limited warranty: 3-year (Type 6225) and 4-year (Type 6228)

Advanced Configuration and Power Interface (ACPI)

Automatic computer restart after a power failure

Automatic error retry or recovery

Boot-block recovery

Built-in, menu-driven configuration and setup programs

Built-in, menu-driven SCSI configuration programs (some models)

Cooling fan with speed-sensing capability

Error codes and messages

Error correcting code (ECC) double-data-rate 2 (DDR2) synchronous dynamic random access memory (SDRAM) with serial presence detect (SPD)

Hard disk drive partition-based diagnostic programs

Integrated Ethernet controller

Monitoring support for temperatures, voltages, and fan speed

Power supply error LED

Power-on self-test (POST)

Predictive Failure Analysis (PFA) on hard disk drives

Read-only memory (ROM) checksums

Upgradeable basic input/output system (BIOS) and POST code

Wake on LAN capability

customer support

1. Service availability will vary by country. Response time varies; may exclude holidays.

Chapter 1. Introducing the IntelliStation M Pro computer

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Chapter 2. Operating the computer

This chapter provides information about how to use your computer.

Controls and LEDs

This section identifies the controls, LEDs, and front connectors on the IntelliStation

Pro Types 6225 and 6228 computers. See “Input/output connectors” on page 50

for an illustration of the connectors on the rear of the computer.

CD-ROM drive activity LED

CD-eject button

AC power LED

Power supply error LED

Power-control button

Power-on LED

Ethernet activity LED

System error LED

Hard disk drive activity LED

CD-ROM drive activity LED

When this LED is lit, it indicates that the CD-ROM drive is in use.

CD-eject button

Press this button to insert a CD into or remove a CD from the CD-ROM drive.

Diskette drive activity LED (optional)

Diskette-eject button (optional)

1 3 9 4

IEEE 1394 (Firewire) connector

USB connector

Microphone connector

Line out connector

power LED

Power supply error LED

Diskette drive activity LED

Diskette-eject button

When this green LED is lit, it indicates that the computer is connected to an

power source. This LED is on the rear of the computer.

When this amber LED is lit, it indicates that a power supply error has occurred. This LED is on the rear of the computer.

When this LED is lit, it indicates that the diskette drive is in use.

Press this button to release a diskette from the diskette drive.

IEEE 1394 (FireWire) connectors

Use these connectors (four-pin on the front and six-pin on the rear) to connect FireWire devices, such as digital video cameras and external hard disk drives.

USB connectors

Use these connectors to connect USB devices to your computer, using redundant Plug and Play technology.

Microphone connector (pink)

Use this connector to connect a microphone to your computer when you want to record voices or other sounds on the hard disk. You can also use this connector (and a microphone) with speech-recognition software.

Line out connector (green)

Use this connector to send audio signals from the computer to external devices, such as speakers with built-in amplifiers, headphones, multimedia keyboards, or the audio line-in jack on a stereo system.

System-error LED

When this LED is lit, it indicates that a system error has occurred. An LED

the system board might also be lit to help isolate the error. If the system

board LED is not lit, check the error log.

Hard disk drive activity LED

When this LED is lit, it indicates that the hard disk drive is in use.

Ethernet activity LED

When this LED is lit, it indicates that there is activity between the computer and the network. There are two of these LEDs, one on the front and one on the rear of the computer.

Power-on LED

When this LED is lit and not flashing, it indicates that the computer is turned on. When this LED is flashing, it indicates that the computer is off and still connected to an ac power source.

Power-control button

Press this button to turn the computer on or off.

Ethernet link status LED

When this LED is flickering, it indicates that there is an active connection on the Ethernet connector. This LED is on the rear of the computer.

Turning on the computer

When the computer is connected to an ac power source but is not turned on, the operating system does not run, and all core logic is shut down; however, the computer can respond to remote requests to turn on the computer. The power-on LED flashes to indicate that the computer is connected to an ac power source but is not turned on.

Notes:

Turn on all external devices, such as the monitor, before turning on the computer.

The power-on LED on the front of the computer is lit when the computer is on and while it is being turned on.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

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v To

Approximately 20 seconds after the computer is connected to ac power, the power-control button becomes active, and you can turn on the computer and start the operating system by pressing the power-control button. The computer can also

turned on in any of the following ways:

power failure occurs while the computer is turned on, the computer will

restart automatically when power is restored.

When you connect your computer to power for the first time, the Wake on LAN feature can turn on the computer. If your computer was previously turned on, it must be turned off for the Wake on LAN feature to turn on the computer.

What you see and hear when you start your computer depends on the features that are installed and the settings in the Configuration/Setup Utility program.

power-on self-test (POST) detects a problem, there might be a series of beeps or

beep, and a numeric error message might appear on the screen. Write down any beep series and error code numbers with descriptions, and then see “Troubleshooting charts” on page 73 for an explanation of the error codes.

computer running a Windows operating system, the following messages might

displayed briefly during startup:

start the Product Recovery Program, Press F11 Press F1 for Configuration/Setup Utility, Press F12 for Boot Menu Press CTRL+A for SCSISelect Utility (some models)

computer running a Red Hat Linux operating system, the following messages

On might be displayed briefly during startup:

Press F1 for Configuration/Setup Utility Press CTRL+A for SCSISelect Utility (some models)

start the Product Recovery Program in Red Hat Linux, watch the screen until the

To operating system selection menu is displayed and select IBM Preload Recovery & Diagnostics.

use these features, press the applicable function key or keys quickly. The messages appear for only a short time. For more information about these messages, see “Using the Configuration/Setup Utility program” on page 22 and “Using the SCSISelect Utility program (some models)” on page 26.

Use the Configuration/Setup Utility program to configure passwords, PCI adapters, and other options.

The operating system and application programs start from the hard disk. If your computer is attached to a network, the computer will begin attaching to any LANs and remote applications to which you have access. A network administrator can also start your computer remotely to download programs or gather information about computer performance. For more information, see “Wake on LAN” on page

18.

Chapter 2. Operating the computer

Using preinstalled software

This section contains information to assist you in setting up the preinstalled operating system and describes how to use the programs that come with your computer.

Running the operating-system setup program

The setup program runs automatically when you start the computer for the first time. The program will prompt you to make choices or type information. If you need more detailed information than is provided in this User’s Guide, see your operating-system documentation.

Important:

After turning on your computer for the first time, you must complete the operating-system setup procedure before turning off the computer; otherwise, unexpected results might occur.

The setup program might be slightly different from the one that is described in your operating-system documentation. Some choices do not appear because they are preset.

During the setup procedure, you must indicate that you accept the license agreement.

For Windows operating systems, the registration information is already displayed in the registration field. If the product ID number is not already displayed, you must type it. The product ID is on a label attached that is to the computer.

You will need the following information to complete the setup program:

The documentation that comes with your computer.

Network information from your network administrator, if your computer is being connected to a network.

The printer model and port, if a printer is attached directly to your computer.

After the setup procedure is completed and the computer restarts, the desktop opens. Your computer is ready for use.

Installing other operating systems

Your computer comes with Microsoft Enterprise Linux Workstation preinstalled. To install another operating system, follow the instructions in the documentation that comes with the operating system.

you are installing an operating system other than Microsoft Windows XP or Red

Hat Linux Workstation, follow the instructions in the readme files on the Device

Drivers CD to install the device drivers. You might also need additional software or

device drivers.

Note: If you experience problems with the device drivers that are installed from the

Device Drivers CD, you can obtain the latest device drivers at

http://www.ibm.com/pc/support/.

Windows XP Professional or Red Hat

Before installing any operating system, make sure you obtain the latest updates. Contact the operating-system manufacturer or, if applicable, check the manufacturer’s Web site to obtain the updates.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Additional information about operating systems is posted periodically at http://www.ibm.com/pc/support/.

Viewing the license agreement

The IBM International License Agreement for Non-Warranted Programs is viewable from the Access IBM folder. Use of your computer signifies acceptance of this agreement.

Complete the following steps to view the license agreement in Windows XP:

From the Windows XP desktop, click Start → All Programs → Access IBM.

Click IBM License Agreement.

For Red Hat Linux, when you start your computer, the License Agreement window opens. To accept the terms of the agreement, click I Agree. You can also view the license agreement by clicking on the IBM License Agreement icon on your desktop.

Registering your computer

Registering your computer helps IBM provide better service to you. When IBM receives your registration information, the information is placed into a central technical support database. If you need technical assistance, the technical-support representative will have information about your computer. In addition, comments about your computer are reviewed by a team dedicated to customer satisfaction and are taken into consideration in making improvements to IBM computers.

Use one of the following procedures to register your computer in Windows:

From the Windows XP desktop, click Start → All Programs → IBM Registration and then follow the instructions. If you do not have access to the Internet, you can use the registration program that starts through the IBM Registration folder to print your registration information and provide IBM with a mailing address for future technical assistance.

For Red Hat Linux, click the Register PC icon on the desktop to register your computer on the World Wide Web.

Creating an emergency recovery-repair diskette in Windows

your earliest opportunity, create a recovery-repair diskette and an IBM Enhanced Diagnostics diskette, and store them in a safe place. In the unlikely event that your computer becomes unusable, you can use the recovery-repair diskette to access the Product Recovery program. For more information about using this diskette, see “Using the recovery-repair diskette in Windows” on page 83.

Windows, you can create a recovery-repair diskette from the c:\ibmtools directory

from the Product Recovery program partition.

Complete the following steps to create a recovery-repair diskette from the c:\ibmtools directory:

Start the computer and operating system.

Use Windows Explorer to display the directory structure of the hard disk.

Open the c:\ibmtools folder.

Double-click rrdisk.bat and follow the instructions on the screen.

Chapter 2. Operating the computer

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Complete the following steps to create a recovery-repair diskette from the Product Recovery program on the hard disk:

Shut down the operating system and turn off the computer.

Wait for at least 5 seconds; then, press and hold the F11 key while you restart the computer. When a menu appears, release the F11 key.

Use one of the following procedures:

menu is displayed that gives you the opportunity to select an operating system, use the arrow keys to select the operating system that is currently installed, press Enter, and then continue with the next step.

operating-system menu is not displayed, continue with the next step.

From the Product Recovery main menu, use the arrow keys to select System

utilities, and then press Enter.

Use the arrow keys to select Create a Recovery Repair diskette, and then press Enter.

Follow the instructions on the screen.

“Creating an IBM Enhanced Diagnostics diskette in Windows” for information

See about how to create an IBM Enhanced Diagnostics diskette.

Creating an IBM Enhanced Diagnostics diskette in Windows

The IBM Enhanced Diagnostics diskette is a self-starting diagnostics diskette that is used to test hardware components on your computer. You can create an IBM Enhanced Diagnostics diskette from the Product Recovery program or from the World Wide Web.

Complete the following steps to create an IBM Enhanced Diagnostics diskette from the Product Recovery program on the hard disk:

Restart your computer and watch the monitor.

When the message To start the Product Recovery Program, Press F11 appears, quickly press F11.

Select System utilities.

Select Create IBM Enhanced Diagnostics Diskette.

Follow the instructions on the screen.

Complete the World Wide Web:

the following steps to create an IBM Enhanced Diagnostics diskette from

http://www.ibm.com.

Click Support & downloads.

Click Search technical support.

the Enter keyword(s) field, type diagnostics 6225 or diagnostics 6228, and

click Submit.

From the “Search results” page, click the Enhanced Diagnostics item for your computer.

the next page, click the executable file for the Enhanced Diagnostics code to download it (be sure to download the file to a hard disk directory and not to a diskette). You can click the text file to display the readme file.

command prompt, change to the directory where the file was downloaded.

Insert a blank, high-density diskette into the diskette drive.

Type filename a: where filename is the name of the file you downloaded and a

the letter for the diskette drive; then, press Enter.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

The downloaded file is self-extracting and is copied to the diskette. When the copy

completed, store the diskette in a safe place.

For more information, see “Using the IBM Enhanced Diagnostics diskette” on page

83.

Using video features

Your computer has a PCI Express x16 graphics adapter that renders 2D or 3D image quality and uses a standard video protocol for displaying text and graphic images on a monitor screen. The adapter supports a variety of video modes (combinations of resolution, refresh rate, and color that are defined by a video standard for displaying text or graphics).

Video device drivers

use the full capabilities of the graphics adapter in your computer, some operating systems and application programs require custom video device drivers. These device drivers provide greater speed, higher resolution, more available colors, and flicker-free images.

Device drivers for the graphics adapter and a readme file with instructions for installing the device drivers are provided on the Device Drivers CD that comes with your computer and in the c:\ibmtools\drivers directory on the hard disk. Use the device-driver installation instructions if you have to reinstall the device drivers or if you need information about obtaining and installing updated device drivers. For more information about installing device drivers, see “Recovering or installing device drivers” on page 82.

Changing monitor settings

get the best possible image on your screen and to reduce flicker, you might have

reset the resolution and refresh rate of your monitor. You can view and change monitor settings through the operating system by following the instructions in the readme files on the Device Drivers CD or in the c:\ibmtools\drivers\ directory on the hard disk. See your operating-system documentation for more information about monitor settings.

Attention: Before changing monitor settings, review the documentation that

comes with your monitor. Using a resolution or refresh rate that the monitor does not support might cause the screen to become unreadable and could damage the monitor. The information that comes with your monitor usually includes resolution and screen refresh rates that the monitor supports. If you need additional information, contact the manufacturer of the monitor.

you are using a cathode ray tube (CRT) monitor, set your monitor for the highest noninterlaced refresh rate that the monitor supports. If the monitor complies with the Video Electronics Standards Association (VESA) display data channel (DDC) standard, it is probably already set to the highest refresh rate the monitor and video controller can support. If you are not sure whether your monitor is DDC-compliant, see the documentation that comes with the monitor.

you are using a flat-panel monitor, the refresh rate does not have to be set to the highest noninterlaced refresh rate that the monitor supports. Flat-panel monitors produce flicker-free images even when they are operating at a minimum 60 Hz noninterlaced rate.

Chapter 2. Operating the computer

If you have a dual-monitor video adapter, see the video adapter device-driver readme file and documentation for more information about enabling dual monitors.

Using audio features

Your computer has an integrated audio controller that supports Sound Blaster applications. Your computer also has a single internal speaker and three types of audio connectors. Using the audio controller, you can record and play back sound and music to enhance multimedia applications. Optionally, you can connect external speakers to the line-out connector to provide improved sound with multimedia applications.

The audio connectors in your computer are 3.5 mm (0.125-in.) mini-jacks. For the location of the audio connectors, see “Input/output connectors” on page 50.

Line in

This connector accepts audio signals into the computer sound system from external devices, such as the line output from a stereo, television, or a musical instrument. One line-in connector is on the rear of the computer.

Line out

This connector sends audio signals from the computer to external devices, such as speakers with built-in amplifiers, headphones, multimedia keyboards, or the audio line-in jack on a stereo system. Line-out connectors are on both the front and the rear of the computer.

Microphone

Use this connector to connect a microphone to your computer when you want to record voice or other sounds on the hard disk. With a microphone attached to the computer, you can also use speech-recognition software. One microphone connector is on the front of the computer.

Using security features

deter unauthorized use of your computer, you can use anti-intrusion features and

other security features that are provided with the computer.

Anti-intrusion features

IBM anti-intrusion features help protect against the theft of computer components, such as the microprocessor, system memory modules, or hard disk drives.

You can set the chassis-intrusion detector switch inside the computer to alert the network administrator each time the computer cover is removed. For more information about setting the chassis-intrusion alert, see Chapter 3, “Configuring the computer,” on page 21.

Component protection

Each component in your computer has a serial number that you can register with a security company. You can register the components individually, or you can register the entire computer. By registering computer components, you can improve the chances of identifying the components if they are ever stolen and recovered. For more information about component registration, see http://www.ibm.com/pc/support/.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Data protection

You can lose data from the hard disk for a variety of reasons. Security violations, viruses, or hard disk drive failures can all contribute to data loss. To help protect against the loss of valuable information, IBM has incorporated the following data-saving features in your computer:

SMART hard disk drive

Your computer comes with a self-monitoring and reporting technology (SMART) hard disk drive that is enabled to report potential hard disk failures. If an error is detected, a Desktop Management Interface (DMI) compliant warning message is sent to the monitor screen and, if the computer is part of a network, to an administrator console. When an error is detected, the data on the hard disk can

backed up and the drive replaced.

Virus protection

Your computer has built-in virus protection that can be enabled through the IBM Configuration/Setup Utility program. This built-in protection checks for viruses in the boot record only. Also, Norton AntiVirus for IBM is available on the hard disk.

Locking the keyboard

You can lock the keyboard so that others are unable to use it. If a user password is set using the Configuration/Setup Utility program, the keyboard is locked when you turn on the computer. You must type the password to unlock the keyboard. See “Using passwords” on page 25.

Some operating systems have a keyboard and mouse lock-up feature. See the documentation that comes with your operating system for more information.

Updating system programs

System programs are the basic layer of software that is built into the computer. They include the power-on self-test (POST), the basic input/output system (BIOS) code, and the Configuration/Setup Utility program.

System programs are stored in electrically erasable programmable read-only memory (EEPROM) on the system board. This is sometimes referred to as flash memory.

IBM occasionally makes changes and enhancements to the system programs. When updates are released, they are available as downloadable files on the World Wide Web (see Appendix A, “Getting help and technical assistance,” on page 89). You can update system programs by starting your computer using a flash update diskette, or if the computer is connected to a network, a network administrator can update the system program remotely. Instructions for using system program updates are included in a readme file that comes with the downloadable files.

Chapter 2. Operating the computer

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Managing your computer

Your computer comes with features that a network administrator or server can use

remotely manage and control your computer. This section describes some of

these network-management tools. See the product documentation for these tools to determine whether your operating system supports this software. Complete the following steps to get more detailed information about these tools or to download any of this software:

http://www.ibm.com/pc/support/.

Under Download, click Downloads & Drivers.

From the Brand drop-down list, click Systems Management; then, click Continue.

Scroll down and click a product to get more details about the product or to download the product.

computer supports the following system management tools:

Your

IBM Director Agent

IBM Director Agent streamlines and automates personal computer (PC) systems management and support tasks, such as asset deployment and tracking. These utilities are available for IBM computers at no additional charge, helping to reduce total cost of ownership of networked computers. IBM Director Agent is available at http://www.ibm.com/pc/support/.

You can use IBM Director Agent to view detailed information about your computer hardware and software, set up alerts, monitor a variety of system resources, and manage your asset security.

Wake on LAN

network administrator can use the Wake on LAN feature to turn on your computer from a remote location. When the Wake on LAN feature is used with network-management software, many functions, such as data transfers, software updates, and POST or BIOS code updates can be performed on many computers simultaneously.

Note: The Wake on LAN feature functions only if the computer was properly

shut down and turned off.

Remote Administration

network administrator can use the Remote Administration feature to remotely update the POST and BIOS code in your computer. Network-management software, such as Remote Deployment Manager, is required to take advantage of this feature.

Remote Deployment Manager

Remote Deployment Manager is a graphical, server-based program that performs mass unattended installations of operating systems, software, device drivers, and BIOS updates to remote systems. Used with the Wake on LAN feature, Remote Deployment Manager can remotely turn on your computer so that installations can be done while the computer is not being used.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Shutting down the operating system

When you are ready to turn off the computer, use the shutdown procedure for your operating system to save data and prevent damage to your applications. See your operating-system documentation for more information.

you are using the preinstalled Microsoft Windows XP operating system, complete the following steps to shut down your operating system and computer:

Save and close all files with which you are working.

Close all open applications.

Click Start.

Click Turn Off Computer; then, click Turn Off to confirm.

you are using the preinstalled Red Hat Linux operating system, complete the following steps to shut down your operating system and computer:

Save and close all files with which you are working.

Close all open applications.

Click Red Hat Linux Main Menu Button → Logout → Shutdown.

Click OK to confirm.

Turning off the computer

When you turn off the computer and leave it connected to ac power, the computer can respond to requests, such as a remote request to turn on the computer. To remove all power from the computer, you must disconnect it from the power source.

Some operating systems require an orderly shutdown before you turn off the computer. See your operating-system documentation for information about shutting down the operating system.

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Chapter 2. Operating the computer

The computer can be turned off in any of the following ways:

You can turn off your computer from the operating system. If this feature is supported by your operating system, it will turn off the computer after performing

orderly shutdown of the operating system.

turn off the computer from the Microsoft Windows XP operating system, click

Start → Turn Off Computer; then, click Turn Off.

turn off the computer from the Red Hat Linux operating system, click Red Hat

Linux Main Menu Button → Logout → Shutdown; then, click Yes.

You can press the power-control button on the front of the computer to start an orderly shutdown of the operating system and turn off the computer, if your operating system supports this feature.

Note: After turning off the computer, wait at least 5 seconds before you press

the power-control button to turn on the computer again.

You can press and hold the power-control button for more than 4 seconds to cause an immediate shutdown of the computer. You can use this feature to turn off the computer if the operating system stops functioning.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Chapter 3. Configuring the computer

The following configuration programs are available to configure your computer:

Configuration/Setup Utility program

The Configuration/Setup Utility program is part of the basic input/output system (BIOS) code in your computer. You can use this program to configure serial port assignments, change interrupt request (IRQ) settings, change the device startup sequence, set the date and time, set passwords, and set the chassis-intrusion detector. For information about using this utility program, see “Using the Configuration/Setup Utility program” on page 22.

Boot Menu program

The Boot Menu program is part of the BIOS code in your computer. Use it to temporarily assign a device to be first in the startup sequence, overriding the startup sequence that is set in the Configuration/Setup Utility program. For information about using this utility program, see “Using the Boot Menu program”

page 25.

Broadcom NetXtreme Gigabit Ethernet Boot Agent

The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS code

your computer. You can use it to configure the network as a startable device, and you can customize where the network startup option appears in your startup sequence. You enable and disable the Broadcom NetXtreme Gigabit Ethernet Boot Agent from the Configuration/Setup Utility program. For information, see “Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent” on page 26.

Ethernet controller configuration

configure the integrated Gigabit Ethernet controller, see “Configuring the

Gigabit Ethernet controller” on page 26.

SCSISelect Utility program (some models)

your computer comes with a SCSI adapter, you can use the SCSISelect Utility program to configure devices that are attached to the SCSI adapter. Use this program to change default values, resolve configuration conflicts, and perform a low-level format on a SCSI hard disk drive. For information about using this utility program, see “Using the SCSISelect Utility program (some models)” on page 26.

–

Using the Configuration/Setup Utility program

This section provides instructions for starting the Configuration/Setup Utility program and descriptions of the menu choices that are available.

Starting the Configuration/Setup Utility program

Complete the following steps to start the Configuration/Setup Utility program:

Turn on the computer and watch the monitor screen. If your computer is already

when you start this procedure, you must shut down the operating system, turn off the computer, wait a few seconds until all in-use LEDs are turned off, and restart the computer.

When the message Press F1 for Configuration/Setup, Press F12 for Boot

Menu appears on the screen during startup, press F1. (This prompt appears on

the screen for only a few seconds. You must press F1 quickly.) If you have set both a user password and an administrator password, you must type the administrator password to access the full Configuration/Setup Utility menu.

Follow the instructions on the screen.

Configuration/Setup Utility menu choices

The following choices are on the Configuration/Setup Utility main menu. Depending

the version of the BIOS code in your computer, some menu choices might differ

slightly from these descriptions.

Note: When you use your computer for the first time, you might want to use the

Configuration/Setup Utility menu choice Load Default Settings to reset the

Configuration/Setup Utility menu choices to the factory default settings, in

case they were changed before you received the computer. Otherwise, some

choices might not appear in the list of menu choices.

System Summary

Select this choice to view configuration information, including the type, speed, and cache size of the microprocessor and the amount of installed memory. When you make configuration changes through other options in the Configuration/Setup Utility program, the changes are reflected in the system summary; you cannot change settings directly in the system summary.

This choice is on the full and limited Configuration/Setup Utility menu.

System Information

Select this choice to view information about your computer. When you make changes through other options in the Configuration/Setup Utility program, some

those changes are reflected in the system information; you cannot change

settings directly in the system information.

This choice is on the full Configuration/Setup Utility menu only.

Product Data

Select this choice to view the machine type and model of the computer, the serial number, and the revision level or issue date of the BIOS code stored in the electrically erasable programmable ROM (EEPROM).

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

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Devices and I/O Ports

Select this choice to view or change the assignments for devices and input/output (I/O) ports.

Select this choice to enable or disable the mini-PCI SCSI and Ethernet controllers, and standard connectors (such as serial and parallel). Enable is the default setting for all controllers. If you disable a device, it cannot be configured, and the operating system will not be able to detect it (this is equivalent to disconnecting the device). If you disable the mini-PCI SCSI controller and no SCSI adapter is installed, the computer will have no SCSI capability. If you disable the integrated Ethernet controller and no Ethernet adapter is installed, the computer will have no Ethernet capability.

This choice is on the full Configuration/Setup Utility menu only.

Date and Time

Select this choice to set the date and time in the computer, in 24-hour format (hour:minute:second).

This choice is on the Configuration/Setup Utility menu only.

System Security

Select this choice to set password settings. See “Using passwords” on page 25 for more information about passwords. You can also enable the chassis-intrusion detector to alert you each time the computer cover is removed.

User Password

Select this choice to set or change a user password.

Administrator Password

This choice is on the Configuration/Setup Utility menu only if an optional IBM Remote Supervisor Adapter II is installed.

Select this choice to set or change an administrator password. An administrator password is intended to be used by a system administrator; it limits access to the full Configuration/Setup Utility menu. If an administrator password is set, the full Configuration/Setup Utility menu is available only if you type the administrator password at the password prompt.

Startup Options

Select this choice to view or change the startup options. Changes in the startup options take effect when you start your computer.

You can set keyboard operating characteristics, such as the keyboard speed, or specify whether the computer starts with the keyboard number lock on or off.

The startup sequence specifies the order in which the computer checks devices

find a boot record. The computer starts from the first boot record that it finds.

You can enable a virus-detecting test that checks for changes in the boot record when the computer starts.

This choice is on the full Configuration/Setup Utility menu only.

Chapter 3. Configuring the computer

–

Advanced Setup

Select this choice to change values for advanced hardware features, such as Cache Control and PCI configuration.

Important: the computer might malfunction if these options are incorrectly

configured. Follow the instructions on the screen carefully.

This choice is on the full Configuration/Setup Utility menu only.

PCI Bus Control

Select this choice to view the system resources that are used by the installed PCI or PCI-X devices.

Advanced Processor Options

Select this choice to enable or disable the microprocessor cache and Hyper-Threading Technology. The default status for Hyper-Threading Technology is Disabled.

Hardware Monitor

Select this choice to display the computer temperature and voltage status, and fan speeds.

Boot features

Select this choice to view the system configuration on start up and to suppress the error messages that occur when there is no diskette drive installed.

ASF Configuration

Select this choice to enable or disable the Alert Standard Format (ASF) feature on your computer.

Remote Console Redirection

Select this choice to enable and configure serial remote video and keyboard redirection.

Power

Select this choice to enable or disable system power settings, including automatic power-on settings such as Wake on LAN.

Error Log

Select this choice to view or clear error logs.

System Event/Error Log

Select this choice to view the System Event and Error messages that the system generated during POST and runtime. Select Clear event/error logs to clear the event and error log.

Save Settings

Select this choice to save the changes you have made in the settings.

Restore Settings

Select this choice to cancel the changes you have made in the settings and restore the previous settings.

Load Default Settings

Select this choice to cancel the changes you have made in the settings and restore the factory settings.

Exit Setup

Select this choice to exit from the Configuration/Setup Utility program. If you have not saved the changes you have made in the settings, you are asked whether you want to save the changes or exit without saving them.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

v If

Using passwords

You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for the user (power-on) password or the administrator password.

password at the password prompt that appears as you start your computer. However, if you want to change the settings in the Configuration/Setup Utility program, you must type the administrator password to access the full Configuration/Setup Utility menu. If you type the user password, you have access to only the limited Configuration/Setup Utility menu.

Keep a record of your password in a secure place. If you forget the user or administrator password, you can regain access to the computer through one of the following methods:

you set both a user password and an administrator password, you can type either

you have forgotten the user password and an administrator password is set, type the administrator password at the power-on prompt. Start the Configuration/Setup Utility program and change the user password.

Remove the battery and then install the battery (see “Replacing the battery” on page 87).

Using the Boot Menu program

The Boot Menu program is a built-in, menu-driven configuration utility program that you can use to temporarily redefine the first startup device without changing settings in the Configuration/Setup Utility program.

Complete the following steps to use the Boot Menu program:

Turn off the computer.

Restart the computer.

Press F12.

Select the startup device.

next time the computer is started, it returns to the startup sequence that is set

The

the Configuration/Setup Utility program.

Chapter 3. Configuring the computer

Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent

The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS code in your computer. You can use it to configure the network as a startable device, and you can customize where the network startup option appears in your startup sequence. You enable and disable the Broadcom NetXtreme Gigabit Ethernet Boot Agent from the Configuration/Setup Utility program.

Complete the following steps to enable the Broadcom NetXtreme Gigabit Ethernet boot agent:

From the Configuration/Setup Utility main menu, select Advanced Setup and press Enter.

Select PCI Bus Control and press Enter.

Select Onboard PCI Express LAN and use the Right Arrow (→) key to set it to Enabled.

Set your Network-0 device as the first startup device under the Startup Option/Startup Sequence Options menu choice in the Configuration/Setup Utility program.

Select Save Settings and press Enter.

Configuring the Gigabit Ethernet controller

The Ethernet controller is integrated on the system board. It provides an interface for connecting to a 10-Mbps, 100-Mbps, or 1-Gbps network and provides full duplex (FDX) capability, which enables simultaneous transmission and reception of data on the network. If the Ethernet port in the computer supports auto-negotiation, the controller detects the data-transfer rate (10BASE-T, 100BASE-TX, or 1000BASE-T) and duplex mode (full-duplex or half-duplex) of the network and automatically operates at that rate and mode.

You do not have to set any jumpers or configure the controller. However, you must install a device driver to enable the operating system to address the controller. For device drivers and information about configuring your Gigabit Ethernet controller, see http://www.ibm.com/pc/support/.

Using the SCSISelect Utility program (some models)

Use the SCSISelect Utility program to configure SCSI devices.

Starting the SCSISelect Utility program

Complete the following steps to start the SCSISelect utility program:

Turn on the computer.

When the <<< Press <CTRL><A> for SCSISelect Utility! >>> prompt appears, press Ctrl+A. If you have set an administrator password, you are prompted to type the password.

Use the arrow keys to select a choice for which you want to change settings; then, press Enter.

When the prompt Would you like to configure the SCSI controller or run

the SCSI disk utility? appears, make your selection; then, press Enter.

Use the arrow keys to select a choice from the menu; then, press Enter.

Follow the instructions on the screen to change the settings of the selected items; then, press Enter.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

–

SCSISelect menu choices

The following choices are on the SCSISelect Utility menu:

Configure/View SCSI Controller Settings

Select this choice to view or change SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the instructions that appear

the screen.

You can view or change the following controller settings:

SCSI Controller ID

Select this choice to view the SCSI controller ID, which is typically 7.

SCSI Controller Termination

This choice is set to Enabled and cannot be changed.

Boot Device Configuration

Select this choice to configure bootable-device parameters. You must know the SCSI ID of the device that you want to configure.

SCSI Device Configuration

Select this choice to configure SCSI device parameters. You must know the SCSI ID of the device that you want to configure.

The sync transfer rate is the transfer rate for Ultra SCSI devices. For Ultra3 SCSI LVD devices, the maximum rate is 160 MBps; for Ultra2 SCSI LVD devices, 80 MBps; for Fast SCSI devices, 20 MBps.

Advanced Configuration

Select this choice to view or change the settings for advanced configuration options.

SCSI Disk Utilities

Select this choice to view the SCSI IDs assignments or to format a SCSI device. Select a device from the list and read the instructions on the screen carefully before making a selection.

you press Ctrl+A before a selected drive is ready, an Unexpected SCSI Command Failure screen might appear. Restart the computer and watch the SCSISelect messages as each drive spins up. When the selected drive is ready, press Ctrl+A.

Chapter 3. Configuring the computer

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

v Do

Chapter 4. Installing options

This chapter provides instructions for installing or replacing hardware options in your computer. For a list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer.

Installation guidelines

Before you begin installing options in your computer, read the following information:

Read the safety information beginning on page vii, and the guidelines in “Handling static-sensitive devices.” This information will help keep you safe while working with your computer and options.

Make sure that you have an adequate number of properly grounded electrical outlets for your computer, monitor, and other devices.

Back up all important data before you make changes to disk drives.

Have a small flat-blade screwdriver available.

When you need to access the inside of the computer to install options, you might find it easier to lay the computer on its side.

Blue on a component indicates touch points, where you can grip the component

remove it from or install it in the computer, open or close a latch, and so on.

System reliability considerations

help ensure proper system cooling and system reliability, make sure that:

Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield installed in it.

There is adequate space around the computer to allow the computer cooling system to work properly. Leave approximately 50 mm (2 in.) of open space around the front and rear of the computer. Do not place objects in front of the fans. For proper cooling and airflow, replace the computer cover before turning

the computer. Operating the computer for extended periods of time (more than 30 minutes) with the computer cover removed might damage computer components.

You have followed the cabling instructions that come with optional adapters.

You have replaced a failed fan as soon as possible.

Handling static-sensitive devices

Attention: Static electricity can damage the computer and other electronic

devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

reduce the possibility of damage from electrostatic discharge, observe the

following precautions:

Limit your movement. Movement can cause static electricity to build up around you.

Handle the device carefully, holding it by its edges or its frame.

not touch solder joints, pins, or exposed circuitry.

not leave the device where others can handle and damage it.

While the device is still in its static-protective package, touch it to an unpainted metal part of the computer for at least 2 seconds. This drains static electricity from the package and from your body.

Remove the device from its package and install it directly into the computer without setting down the device. If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on your computer cover or on a metal surface.

Take additional care when handling devices during cold weather. Heating reduces indoor humidity and increases static electricity.

Installing options in your computer

This section provides instructions for installing hardware options in your computer.

Note: To install options, you might find it easier to lay the computer on its side.

Major components of your computer

The following illustration shows the major components in the M Pro Types 6225 and 6228 computers.

CD-ROM drive

Cover

Front bezel

Drive cage

Memory modules

Microprocessor

System board

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

System-board option connectors

The following illustration shows the system-board connectors for user-installable options.

Diskette drive (optional)

DIMM 4

DIMM 3

DIMM 2

DIMM 1

Slot 1, PCI Express x1

Slot 2, PCI Express x16

Slot 3, PCI

Slot 4, PCI

Chapter 4. Installing options

System-board internal connectors

The following illustration shows the internal connectors on the system board.

Microprocessor power

Front panel switch / LEDs

CD audio

Ethernet activity LED

Internal speaker

System error connector

SATA drive 4

SATA drive 3

Microprocessor

Battery

SCSI adapter (mini-PCI)

Fan

Microprocessor fan IEEE 1394 (Firewire)

enable / disable jumper Boot block jumper

SCSI LED

SATA drive 2

SATA drive 1

IDE drive

Main power

Clear CMOS jumper

Intrusion switch

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

System-board external connectors

The following illustration shows the external input/output connectors on the system board.

Internal 1394 (FireWire)

External 1394 (FireWire)

Audio in / out

Serial 2

Parallel

Serial 1

Keyboard / mouse

USBs (4)

USBs (2) / Ethernet

Chapter 4. Installing options

Removing the side cover

Complete the following steps to remove the side cover of the computer:

Read “Installation guidelines” on page 29.

Turn off the computer and all attached devices (see “Turning off the computer”

page 19); then, disconnect all power cords and external cables.

Press the cover-release button on the side of the computer, and push the side cover toward the rear of the computer. Lift the side cover off the computer and set it aside.

replace the side cover, see “Replacing the side cover” on page 49.

Attention: For proper cooling and airflow, replace the cover before turning on the

computer. Operating the computer with the cover removed might damage computer components.

Removing the bezel

When working with some options, such as a CD-ROM drive or diskette drive, you must first remove the bezel to access the option.

Complete the following steps to remove the bezel:

Read the safety information beginning on page vii and the guidelines in “Handling static-sensitive devices” on page 29.

Turn off the computer and all attached devices (see “Turning off the computer”

Remove the side cover (see “Removing the side cover” on page 34).

page 19); then, disconnect all power cords and external cables.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Press the bezel release button to disengage the bezel.

Bezel release button

Carefully remove the bezel from the computer; then, set the bezel aside.

reinstall the bezel, see “Replacing the bezel” on page 48.

Installing an adapter

The following notes describe the types of adapters that your computer supports and other information that you might consider when installing an adapter. See “System-board option connectors” on page 31 for an illustration of the adapter slot locations.

Read the documentation that comes with your operating system.

Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this chapter. If you need to change the switch or jumper settings on your adapter, follow the instructions that come with the adapter.

Your computer comes with adapter connectors, or slots. The PCI Express x16 video adapter is installed in slot 2. You can install up to three additional optional adapters in your computer in slot 1 (PCI Express x1) and PCI slots 3 and 4.

You can install only 33 MHz/32-bit adapters in PCI slots 3 and 4.

You can install full-length adapters in PCI slots 3 and 4. None of the expansion slots are hot-plug slots.

For slot 3 and 4, your computer supports 5.0 V signaling and universal PCI adapters; it does not support 3.3 V signaling adapters.

The computer scans the adapters in the following sequence to assign system resources: PCI Express x1 slot (slot 1), PCI Express x16 slot (slot 2), PCI expansion slot 1 (slot 3), PCI expansion slot 2 (slot 4), and mini-PCI 1 slot. Then, the computer starts the PCI devices in the following order, if you have not changed the default startup sequence: PCI Express x1, PCI Express x16, system-board IDE or small computer system interface (SCSI) devices, and PCI slot 3, PCI slot 4, and then the mini-PCI 1.

Your computer comes with integrated IEEE 1394 (FireWire) support.

For a list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer.

Chapter 4. Installing options

5. If an

7. If

Complete the following steps to install an adapter:

Read the safety information beginning on page “Safety” on page vii and the guidelines in “Handling static-sensitive devices” on page 29

Turn off the computer and all attached devices (see “Turning off the computer”

page 19); then, disconnect all external cables and power cords.

Remove the side cover (see “Removing the side cover” on page 34).

Determine which PCI slot you will use for the adapter. Check the instructions that come with the adapter for any requirements, restrictions, or cabling instructions. It might be easier to route cables before you install the adapter.

adapter is already installed in the slot, remove it using one of the

following procedures and place it on a static-protective surface:

For full-length adapters, rotate the rear adapter-retention bracket to the open (unlocked) position; then, release the adapter from the front adapter-retention bracket. Grasp the adapter and pull it out of the slot.

For smaller adapters, rotate the rear adapter-retention bracket to the open (unlocked) position. Grasp the adapter and pull it out of the slot.

the slot is empty, remove the expansion-slot cover. From the rear of the computer, press on the slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place for future use.

Attention: Expansion-slot covers must be installed in all empty slots. This

maintains the electronic emissions standards of the computer and ensures proper ventilation of computer components.

Follow the instructions that come with the adapter to set jumpers or switches, if any.

Attention: Avoid touching the components and gold-edge connectors on the

adapter.

you are installing a full-length adapter, remove the blue adapter guide (if any) from the end of the adapter.

Attention: Make sure that the adapter is correctly seated in the expansion

slot before you turn on the computer. Incomplete installation of an adapter might damage the system board or the adapter.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Adapter guide

Carefully grasp the adapter by the top edge or upper corner and move the adapter directly from the static-protective package to the adapter slot. Align the adapter with the expansion slot guides; then, press the adapter firmly into the expansion slot.

Attention: Make sure that the adapter is correctly seated in the expansion

slot before you turn on the computer. Incomplete installation of an adapter might damage the system board or the adapter.

Rear adapter-retention bracket

Rotate the rear adapter-retention bracket to the closed (locked) position.

10.

Connect required cables to the adapter. Route cables so that they do not block the flow of air from the fans. If you are installing an optional SCSI adapter, see “Cabling an optional SCSI adapter” on page 38 for additional information.

11.

you have another adapter to install, repeat steps 4 through 10..

12.

you have installed a full-length adapter, press down on the top tab of the front adapter-retention bracket to lock it in place (the tab is inside the fan compartment that is next to the front adapter-retention bracket).

Note: If any adapter in your computer is large or has heavy cables attached to

it, you can secure the adapter with a screw. Insert one backup expansion-slot screw through the top of each adapter bracket into the screw hole and secure the adapter before proceeding to the next step.

13.

you have other options to install, do so now; otherwise, replace the side cover (see “Replacing the side cover” on page 49), reconnect the external cables and power cords, and turn on the computer.

Chapter 4. Installing options

1. An

Cabling an optional SCSI adapter

You can install an optional SCSI adapter in your computer to control the internal hard disk drives. With a SCSI adapter installed, you can configure the internal hard disk drives into disk arrays. You can also cable a SCSI adapter to external hard disk drives. See your SCSI adapter option documentation for complete instructions for installing a SCSI adapter in your computer and for additional information about SCSI adapters.

Notes:

optional SCSI adapter is required for you to connect external SCSI devices.

The SCSI cables that are used by the integrated SCSI controller cannot be used with an optional SCSI adapter.

Complete the following steps to cable an optional SCSI adapter:

Install the SCSI adapter (see “Installing an adapter” on page 35).

Connect the SCSI-signal cable to the adapter and one or more of the signal cable connectors to the rear of the SCSI devices.

Connect the SCSI-activity-indicator cable to the adapter and to the SCSI-LED connector on the system board. See “System-board internal connectors” on page 32 for the location of the SCSI-LED connector.

SCSI adapter

SCSI signal cable connector

SCSI signal cable

Complete the installation of the optional SCSI adapter.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Installing a drive

Depending on your computer model, one or more of the following drives might be installed in your computer:

The IntelliStation M Pro Types 6225 and 6228 computers come with an IDE CD-ROM, CD-RW, or DVD/CD-RW drive in bay 1 and a 3.5-in. hard disk drive in bay 5.

Diskette (optional)

Hard disk

CD-ROM, CD-RW, or DVD/CD-RW combo

Bay 1

Bay 5

Bay 2

Bay 3

Bay 4

The following notes describe the types of drives that your computer supports and other information that you must consider when installing drives:

Diskette drives, tape drives, CD-ROM, DVD/CD-RW, and DVD-ROM drives are examples of removable-media drives. You can install removable-media drives in bays 1, 2, 3, and 4 only.

You can install a 3.5-in. slim-high or 5.25-in. half-high removable-media drive, such as a tape backup drive, in bay 2.

You can install only a 3.5-in., slim-high drive in bay 3 or 4.

The IntelliStation M Pro Types 6225 and 6228 computers support only one diskette drive.

There are four serial ATA hard disk drive connectors on the system board.

You can mix and match SCSI and serial ATA drives in bays 3, 4, and 5.

The electromagnetic interference (EMI) integrity and cooling of the computer are protected by having all bays and PCI slots covered or occupied. When you install

drive or PCI adapter, save the EMC shield and filler panel from the bay or the

PCI adapter slot cover in the event you later remove the option.

For a complete list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer.

Chapter 4. Installing options

v Do

Installing a drive in bay 2, 3, or 4

Complete the following steps to install a drive in bay 2, 3, or 4:

Read the safety information beginning on page “Safety” on page vii, the guidelines in “Handling static-sensitive devices” on page 29, and the documentation that comes with your drive.

Turn off the computer and all attached devices; then, disconnect all external cables and power cords.

Remove the side cover (see “Removing the side cover” on page 34).

Remove the bezel (see “Removing the bezel” on page 34).

Use a screwdriver to pry the filler panel and EMC shield away from the computer.

Filler panel

EMC shield

Drive retainer clip

Note: If you are installing a drive that contains a laser, observe the following

safety precaution.

Statement 3:

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices,

transmitters) are installed, note the following:

could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

not remove the covers. Removing the covers of the laser product

on a

v To

b. If

– If

DANGER

Some

laser products contain an embedded Class 3A or Class 3B laser

diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1

Touch the static-protective package containing the drive to any unpainted metal surface on the computer; then, remove the drive from the package and place it

static-protective surface.

Set any jumpers or switches on the drive according to the documentation that comes with the drive.

Note: You might find it easier to install the new drive from the front and then

attach the cables.

Use one of the following procedures, depending on which bay you are installing the drive in:

install a drive in bay 2, complete the following steps:

Remove the large drive clip that is attached to the side of bay 2 of the drive cage for bays 1, 2, 3, and 4 (see the figure in step 5). Slide the drive clip to the left to disengage it from the drive cage; then, snap the drive clip into the screw holes on the side of the drive.

you are installing a 5.25-in. drive in bay 2, slide the drive into the drive

bay until it snaps in place.

install a drive in bay 3 or 4, complete the following steps:

Note: Only a 3.5-in. device can be installed in bay 3 or 4.

you are installing an external media device, complete the following

steps:

Remove the small drive clip that is attached to the bottom of the drive cage for bays 1, 2, 3, and 4 (see the figure in step 5). Slide the drive clip to disengage it from the drive cage; then, snap the drive clip into the screw holes on the side of the drive.

Slide the drive into the drive bay until it snaps in place.

you are installing a hard disk drive, complete the following steps:

–

Push the drive into the bay from the rear of the drive cage.

Use the two screws to attach the drive to the drive cage.

Chapter 4. Installing options

Determine whether the drive is an IDE, SATA, or SCSI device; then, connect one end of the applicable signal cable into the back of the drive and make sure that the other end of this cable is connected into the applicable IDE, SATA, or SCSI connector.

10.

Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor.

11.

12.

you have another drive to install or remove, do so now.

Connect the power cable to the back of the drive. The connectors are keyed and can be inserted only one way.

13.

you have other options to install or remove, do so now; otherwise, replace

the bezel (see “Replacing the bezel” on page 48).

Installing a SCSI or SATA drive in bay 5

Bay 5 is inside the computer, below the power supply and within a drive cage.

Note: When installing options, you might find it easier to work with the computer

lying on its side.

Before you install a hard disk drive in bay 5, read the following information:

Read the documentation that comes with the drive for cabling instructions.

Route the cable before you install the drive. Do not block the airflow from the fans.

Complete

the following steps to install a SCSI or SATA drive in bay 5:

Read the safety information beginning on page “Safety” on page vii and the guidelines in “Handling static-sensitive devices” on page 29.

Turn off the computer and all attached devices (see “Turning off the computer”

page 19); then, disconnect all external cables and power cords.

Remove the cover (see “Removing the side cover” on page 34).

Push the drive-cage retention latch toward the front of the computer and hold the latch in place. While holding the latch in place, grasp the drive-cage handle and rotate the cage until it locks into place with the drive-cage retention latch. The installed drive will face you.

Note: As you rotate the drive cage, make sure the hard disk drive cables or

other internal cables do not impede the rotation of the drive cage.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Drive-cage retention latch

Drive-cage handle

Slide the existing drive out of the drive bay. Remove the drive from the drive tray by pulling on the handle; then, slide the drive out of the drive tray.

Drive-tray handle

Touch the static-protective package that contains the new drive to any unpainted metal surface on the computer; then, remove the drive from the package and place it on a static-protective surface.

Set any jumpers or switches on the new drive according to the documentation that comes with the drive.

Chapter 4. Installing options

Attach the new drive to the drive tray. Place the drive on the drive tray and align the holes on the drive with the mounting pins on the drive tray. Gently pull both sides of the drive tray outward and insert the mounting pins into the holes on the drive.

Align the drive assembly with the guide rails in the bay (make sure that the connector end of the drive is facing you).

10.

Gently slide the drive tray into the drive cage until the tray snaps into place.

11.

Determine whether the new drive is a SATA or SCSI device; then, connect one end of the applicable signal cable into the back of the drive and the other end

this cable into the applicable SATA or mini-PCI SCSI connector. See “Power and signal cables for internal drives” on page 45 for additional information about cabling drives and “System-board option connectors” on page 31 for the location of SATA and mini-PCI SCSI connectors on the system board. If there are open connectors on the cables that connect existing SATA or SCSI drives, these cables can be used to connect the new drive.

12.

Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor.

13.

Connect the power cable to the back of the drive. The connectors are keyed and can be inserted only one way.

14.

Push the drive-cage retention latch toward the front of the computer; then, rotate the drive cage back into the computer.

Note: As you rotate the drive cage, make sure the hard disk drive cables or

other internal cables do not impede the rotation of the drive cage.

15.

you have other options to install or remove, do so now.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

v If

–

Power and signal cables for internal drives

Your computer uses cables to connect IDE, SATA, and SCSI devices to the power supply and to the system board. (See “System-board internal connectors” on page

for the location of system-board connectors.) Review the following information

before connecting power and signal cables to internal drives:

The drives that are preinstalled in your computer come with power and signal cables attached. If you replace any drives, remember which cable is attached to which drive.

When you install a drive, make sure that one of the drive connectors of the signal cable is connected to the drive and that the connector at the other end of the signal cable is connected to the system board.

you have only one IDE device on a cable, it must be set as a primary device.

two IDE devices are used on a single cable, one must be designated as the primary device and the other as the secondary device; otherwise, the computer might not recognize some of the IDE devices. The primary and secondary designation is determined by switch or jumper settings on each IDE device.

The following cables are provided:

Power cables: Four-wire power cables connect the drives to the power supply.

the end of these cables are plastic connectors that can be attached to different drives; these connectors vary in size. You can use either a four-wire power cable or serial ATA power cable with serial ATA drives, but do not use both

the same time (use one or the other).

Signal cables: Signal cables are typically flat cables, also called ribbon cables,

that connect parallel IDE, SATA, SCSI, and diskette drives to the system board. Two or three types of signal cable come with your computer:

IDE: The wider IDE signal cable has three connectors. One of these

connectors is attached to the drive, one is a spare, and the third is attached to the primary IDE connector on the system board.

The CD-ROM drive is attached to an ATA 100 signal cable. ATA 100 signal cables are color-coded. The blue connector is attached to the system board. The black connector is attached to the primary IDE device. The gray middle connector is attached to the secondary IDE device.

Diskette drive (optional): The narrower signal cable has two connectors.

One is attached to the diskette drive, and the other is attached to the diskette drive connector on the system board.

Serial ATA: The narrower, black signal cable has two connectors. One is

attached to the SATA drive, and the other is attached to the connector on the system board. Each SATA drive comes with a cable. If you install an additional SATA drive, you will need an additional cable. SATA signal cables should be connected to the system board connectors (SATA 1 thourgh SATA 4) in numerical order, starting with SATA 1.

SCSI: The Ultra320 twisted ribbon cable connects the internal Ultra320 SCSI

hard disk drive to the mini-PCI SCSI connector. This cable has three additional connectors for attaching more internal SCSI devices.

Chapter 4. Installing options

1, 3 4

1, 3, 2, 4 46

Installing memory modules

The following notes describe the types of dual inline memory modules (DIMMs) that your computer supports and other information that you must consider when installing DIMMs:

When you restart the computer after adding or removing a DIMM, the computer displays a message that the memory configuration has changed.

Your computer uses industry-standard PC2-3200 double-data-rate 2 (DDR2) DIMMs.

The system board contains four DIMM connectors and supports two-way memory interleaving.

The DIMM options available for your computer are 256 MB, 512 MB, and 1 GB, which come in matched pairs. Your computer supports a minimum of 512 MB and

maximum of 4 GB of system memory.

Your computer comes with either two 256 MB or two 512 MB memory DIMMs that are installed in DIMM 1 and DIMM 3 memory connectors. The second pair of DIMMs must be installed in DIMM 2 and DIMM 4 memory connectors.

DIMMs must be installed in matched pairs. The DIMMs in each pair must be the same size, speed, type, and technology as each other but do not have to match the other pairs. You can mix compatible DIMMs from various manufacturers.

Install only 1.8 V, 240-pin, DDR2, PC2-3200, unbuffered synchronous dynamic random-access memory (SDRAM) with error correcting code (ECC) DIMMs. These DIMMs must be compatible with the latest PC2-3200 SDRAM unbuffered DIMM specification. For a list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer.

The amount of usable memory will be reduced depending on the system configuration. A certain amount of memory must be reserved for system resources. The BIOS will display the total amount of installed memory and the amount of configured memory.

Complete the following steps to install a DIMM:

Read the safety information beginning on page vii, and the guidelines in “Handling static-sensitive devices” on page 29.

Turn off the computer and all attached devices (see “Turning off the computer”

page 19); then, disconnect all power cords and external cables.

Remove the side cover (see “Removing the side cover” on page 34).

For easier access to the memory modules, rotate the drive cage out of the computer. Grasp the drive cage and rotate it until it locks into place.

Locate the DIMM connectors on the system board. Determine the connectors into which you will install the DIMMs. Remember that DIMM 1 and DIMM 3 must be paired together (and must be the first installed pair) and DIMM 2 and DIMM 4 must be paired together. The following table shows the installation sequence.

Memory installation sequence

DIMMs

Slots

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Gently open the retaining clips and, if necessary, remove any existing DIMM.

Touch the static-protective package that contains the DIMM to any unpainted metal surface on the computer. Then, remove the new DIMM from the package.

Gently open the retaining clip on each end of the DIMM slot. Turn the DIMM

that the pins align correctly with the connector.

Insert the DIMM into the connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly seated in the connector. If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly installed. Open the retaining clips and remove the DIMM; then, reinsert it.

DIMM connector 4

DIMM connector 3

DIMM connector 2

DIMM connector 1

10.

you have other options to install or remove, do so now; otherwise rotate the

cage back into the computer.

11.

Replace the side cover (see “Replacing the side cover” on page 49).

12.

Reconnect the external cables and power cords. Turn on the attached devices, and turn on the computer.

Chapter 4. Installing options

v A

3. If

Installing a security cable

help prevent hardware theft, you can thread a security cable through the cable

loop on the rear of your computer. After you add the security cable, make sure that

does not interfere with other cables that are connected to the computer.

Before you begin, obtain the following items:

security cable

lock, such as a combination lock or padlock

Complete the following steps to install a security cable:

Turn off the computer and all attached devices; then, disconnect all power cords and external cables.

Thread the cable through the cable loop and around an object that is not part of

permanently secured to the building structure or foundation and from which the cable cannot be removed. Fasten the cable ends together with a lock. After you add the security cable, make sure that it does not interfere with other cables that are connected to the computer.

you have other options to install or remove, do so now.

Reconnect the external cables and power cords. Turn on the attached devices, and turn on the computer.

Replacing the bezel

Complete the following steps to replace the bezel:

Insert the tabs on the back of the bezel into the matching holes on the computer chassis.

Push the bezel toward the computer until the tabs snap into place.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Cable loop

Replacing the side cover

Complete the following steps to replace the side cover:

Make sure that all cables, adapters, and other components are installed and

seated correctly and that you have removed all work tools or parts from inside

the computer.

Install the side cover by placing it into position on the computer. Be certain that

the lip on the bottom of the cover rests on the ledge on the bottom of the

chassis. Slide the side cover forward to lock the side cover.

Reconnect the external cables and power cords to the computer; then, connect

the power cords to electrical outlets.

Turn on the attached devices; then, turn on the computer.

Connecting external options

You can connect a number of optional external devices to the connectors on the rear and front of the computer.

Complete the following steps to connect an external device:

Read the safety information beginning on page vii, the guidelines in “Handling

static-sensitive devices” on page 29, and the documentation that comes with

your options.

Turn off the computer and all attached devices (see “Turning off the computer”

page 19).

Follow the instructions that come with the option to prepare it for installation and

connect it to the computer.

you are attaching a SCSI device, see “Ultra320 SCSI connector” on page 53 for

SCSI ID and cabling information.

Chapter 4. Installing options

Input/output connectors

Connect optional external devices to the connectors on the front and rear of the computer.

Your computer has the following input/output (I/O) connectors:

One audio line in Two audio line out One audio microphone One Ethernet Two IEEE 1394 (FireWire) One keyboard One mouse One parallel Two serial Eight Universal Serial Bus (USB) 2.0 One video

The following illustration shows the locations of the connectors on the M Pro Types 6225 and 6228.

Power cord

IEEE 1394 (FireWire)

Line in

Line out

Serial

Parallel Mouse

Keyboard

USBs

Ethernet

Video

The following sections describe these connectors.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Audio connectors

Use the audio connectors to connect external audio equipment to the computer. The following illustration shows the audio connectors.

Line out (green)

Line in (blue)

Mic (pink)

Line in

There is one line-in connector on the rear of the computer. The computer receives audio signals through this connector from an external audio device.

Line out

There are two line-out connectors, one on the front and one on the rear of the computer. The computer sends audio signals through this connector to powered speakers with built-in amplifiers, headphones, a multimedia keyboard, or the audio line-in connector on a stereo system. The internal speaker in the computer is disabled when a device is attached to this connector.

Mic

There is one microphone connector on the front of the computer. Connect a microphone to this connector to record sounds onto the hard disk or to use speech-recognition software.

Auxiliary-device (pointing-device) connector

There is one auxiliary-device connector on the rear of the computer. Use this connector to connect a mouse or other pointing device. The following illustration shows an auxiliary-device connector.

Ethernet (RJ-45) connector

There is one Ethernet connector on the rear of the computer. Use this connector to connect the computer to a 10-Mbps, 100-Mbps, or 1000-Mbps network. The following illustration shows an Ethernet connector.

Activity LED

(green)

Connect a Category 3, 4, or 5 unshielded twisted-pair (UTP) cable to this connector. The 100BASE-TX and 1000BASE-T Fast Ethernet standards require Category 5 or higher cabling.

The Ethernet connector has one LED that indicates Ethernet-link status. When this LED is lit, it indicates that there is an active connection on the Ethernet port. Activity between the computer and the network is indicated by the Ethernet transmit/receive activity LEDs on the front and rear of the computer (see “Controls and LEDs” on page 9).

Link LED (green)

Chapter 4. Installing options

IEEE 1394 (FireWire) connector (some models)

There is one 4-pin Institute of Electrical and Electronics Engineers (IEEE) 1394 (FireWire) connector on the front of the computer and one 6-pin IEEE 1394 (FireWire) connector on the rear of the computer. Use these connectors to connect IEEE 1394 (FireWire) devices. The following illustrations show the IEEE 1394 (FireWire) connectors.

4-pin IEEE 1394 (FireWire) connector (front)

6-pin IEEE 1394 (FireWire) connector (rear)

Keyboard connector

There is one keyboard connector on the rear of the computer. Use this connector to connect a PS/2 (non-USB) keyboard. The following illustration shows a keyboard connector.

you attach a keyboard to this connector, Universal Serial Bus (USB) ports and

devices are disabled during the power-on self-test (POST).

Parallel connector

There is one parallel connector on the rear of the computer. Use this connector to connect a parallel device. The following illustration shows a parallel connector.

The parallel connector supports three standard IEEE 1284 modes of operation: standard parallel port (SPP), enhanced parallel port (EPP), and extended capability port (ECP). If you configure the parallel port to operate in bidirectional mode, it supports the ECP and EPP modes. When the parallel connector is configured as bidirectional, use an IEEE 1284-compliant cable that does not exceed 3 meters (9.8 ft). Use the Devices and I/O Ports options in the IBM Configuration/Setup Utility program to configure the parallel connector as bidirectional.

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Serial connectors

There are two serial connectors on the rear of the computer. Use these connectors

connect serial devices. The following illustration shows a serial connector.

Ultra320 SCSI connector

Your computer might have a mini-PCI SCSI controller. This single-channel controller supports an independent, Ultra320 SCSI channel that supports up to 15 SCSI devices. The SCSI connector for the channel is on the mini-PCI SCSI controller. The controller has the following features:

Double-transition clocking to achieve up to 320 MBps (megabytes per second) data-transfer rates

Domain name validation to negotiate compatible data-transfer speeds with each device

Cyclic-redundancy checking (CRC) to improve data reliability

active terminator for SCSI bus termination

The following illustration shows a SCSI connector.

SCSI cabling requirements

You can install three internal SCSI devices using the SCSI signal cable that comes with some computer models. If you plan to attach external SCSI devices, you can order an optional SCSI adapter and external cable. To select and order the correct cables for use with external devices, contact your IBM marketing representative or authorized reseller. To receive an indication of SCSI hard-disk drive activity, you must also connect the SCSI adapter to the SCSI LED connector on the system board. See “System-board option connectors” on page 31 for the locations of the SCSI connectors.

Setting SCSI IDs

Each SCSI device that is connected to a SCSI controller must have a unique SCSI ID. This ID enables the SCSI controller to identify the device and ensure that different devices on the same SCSI channel do not attempt to transfer data simultaneously. SCSI devices that are connected to different SCSI channels can have duplicate SCSI IDs. See the information that comes with the device for instructions for setting its SCSI ID.

Chapter 4. Installing options

is on

Universal Serial Bus connectors

There are eight USB 2.0 connectors, two on the front and six on the rear of the computer. Use the USB connectors to connect optional telephony and multimedia devices. USB 2.0 technology transfers data at up to 480 Mb per second (Mbps) with a maximum of 127 external devices and a maximum signal distance of 5 meters (16 ft) per segment (if the device that is attached to the computer is a USB

2.0 device). If multiple USB devices are attached to the computer, the USB hub must be USB 2.0; otherwise, all USB 2.0 devices will transfer data at 12 Mbps. Using Plug and Play technology, USB devices are configured automatically. The following illustration shows a USB connector.

Use a 4-pin USB cable to connect an external device to a USB connector.

Video connector

The PCI Express x16 adapter (slot 2) provides the video connector. This connector

other display device. The following illustrations show examples of different video connectors.

Analog video connector

Digital (DVI-I) video connector

Dual monitor system-59 (DMS-59) video connector

the rear of the computer. Use the video connector to connect a monitor or

1115

C1 C2

C3C5C4

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Some models come with a digital video interface (DVI) connector for connecting a digital monitor. If you have problems viewing information with a second monitor, see “Changing monitor settings” on page 15.

Models with the NVIDIA Quadro FX 1300 or NVIDIA Quadro FX 3400 video adapter come with a DVI-I to VGA style analog converter for each DVI-I connector.

Important: To get the best performance from the NVIDIA Quadro FX 3400 video

adapter, you must connect the video adapter to the computer power supply. Otherwise, the video adapter will be operating with very limited power, resulting in a decrease in performance for some applications. Use the PCI Express x16 external power drop to connect the video adapter to the computer power supply. The following illustration shows the location of the video adapter power connector.

Video adapter power connector

Models with the NVIDIA Quadro NVS 280 video adapter come with a dual monitor system-59 (DMS-59) to dual-analog monitor pigtail cable. If you want to set up two digital monitors, you must purchase a separate dual-digital monitor cable.

Chapter 4. Installing options

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Chapter 5. Solving problems

This section provides basic troubleshooting information to help you diagnose and solve some problems that might occur.

you cannot locate and correct the problem using the information in this chapter, see Appendix A, “Getting help and technical assistance,” on page 89 for more information.

Diagnostic tools overview

The following tools are available to help you identify and solve hardware-related problems:

Computer Support flowchart

The Computer Support flowchart on the following page will help you determine how to access help from IBM and register your computer.

POST beep codes and error messages

The power-on self-test generates beep codes and messages to indicate successful test completion or the detection of a problem. See “Power-on self-test (POST)” on page 59 for more information. Additional information is recorded in the system error logs. (For detailed information, see the information about error logs in “Configuration/Setup Utility menu choices” on page 22.

Diagnostic programs

The system diagnostic programs are on a hidden partition on your computer hard disk. These programs are the primary methods of testing the major components

your computer. See “Diagnostic programs and error messages” on page 65 for

more information.

Troubleshooting charts

This charts lists problem symptoms and steps to correct each problem. See the “Troubleshooting charts” on page 73 for more information.

System-board error LEDs

LED on the system board might also be lit to help isolate an error that is indicated by the system error LED on the front of the computer. See the “System-board error LEDs” on page 79 for more information.

Computer Support

Computer working

properly?

Ye s

Check all cables for loose connections and verify that all optional devices you installed are on the compatibility matrix. You can view the atcompatibility matrix

http://www.pc.ibm.com/us/compat/ intellistation/

Problem

solved?

Ye s

Use the troubleshooting information provided with your computer to determine the cause of the problem and the action to take.

http://www.ibm.com/pc/register/

View information about IBM Support Line at

http://www.ibm.com/services/sl/products/

or view support telephone numbers at

http://www.ibm.com/planetwide/

View support telephone numbers at

http://www.ibm.com/planetwide/

Problem

solved?

Ye s

Flash the latest levels of BIOS, and download the latest level of diagnostics. You can download this code at

http://www.ibm.com/pc/support/

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Ye s

Problem

solved?

Hardware

Software

Hardware

or Software

problem?

1. If

2. A

If no

Power-on self-test (POST)

When you turn on the computer, POST performs a series of tests to check the operation of system components and some of the installed options.

POST finishes without detecting any problems, the first window of your operating

system or application program opens.

POST detects a problem, more than one beep sounds, and an error message

appears on your screen.

Notes:

you have set a user password, you must type the password and press Enter,

when prompted, before the operating system will start.

single problem might cause several error messages. When this occurs, work

correct the cause of the first error message. After you correct the cause of the first error message, the other error messages usually will be resolved the next time you run the test.

POST beep codes

The following beep codes are possible:

Continuous beep

Beep codes for specific failures

beeps

beep occurs after your computer completes POST, call for service.

Your startup (boot) microprocessor has failed, or your system board or speaker subsystem might contain a failing component. If the system continues through POST with no errors, call for service. If no video appears, the startup processor has failed.

Beep codes indicating specific system problems are listed in the following table.

Chapter 5. Solving problems

Table 2. POST beep codes

Beep code Description

1-1-3

1-1-4

1-2-1

1-2-2

1-2-3

1-3-1

CMOS write/read test has failed.

BIOS EEPROM checksum has failed.

Programmable Interval Timer test has failed.

DMA initialization has failed.

DMA page register write/read test has failed.

First 64 Kb RAM test has failed.

Action

Call for service

Reseat the memory modules

install a memory module. If the problem persists, call for service.

2-1-1

2-1-2

2-1-3

2-1-4

2-2-2

2-2-3

2-4-1

3-1-1

3-1-2

3-1-3

3-1-4

3-2-1

3-2-2

3-3-2

3-3-3

Secondary DMA register test has failed.

Primary DMA register test has failed.

Primary interrupt mask register test has failed.

Secondary interrupt mask register test has failed.

Keyboard controller test has failed.

CMOS power failure and checksum checks have failed.

Screen test indicates the screen is operable.

Timer tick interrupt test has failed.

Interval timer channel 2 test has failed.

RAM test has failed above address 0FFFFH.

Time-of-Day clock test has failed.

Serial port test has failed.

Parallel port test has failed.

Critical SMBUS error occurred (I2C bus has failed).

optional memory in the system.

Call for service

Reseat the memory modules

Attention: In some memory configurations, the 3-3-3

beep code might sound during POST followed by a blank display screen. If this occurs and the Boot Fail

Count feature in the Start Options of the IBM

Configuration/Setup Utility program is set to Enabled

install a memory module. If the problem remains, call for service.

(its default setting), you must restart the computer three times to force the system BIOS code to reset the memory connector from Disabled to Enabled.

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v An

POST error messages

The following table provides information about the POST error messages that can appear during startup.

Table 3. POST error messages

POST message

062

101, 102, and 106 An error occurred during the system board and microprocessor test.

151

161

Description

The computer failed to start on three consecutive attempts.

All caches are disabled. Repeatedly turning the computer on and then off or resetting the computer might cause this problem.

Action: Take the following steps to correct the problem:

Start the Configuration/Setup Utility program and verify that all settings are correct. Use the

Cache Control selection in the Advanced Setup menu of the Configuration/Setup Utility

program to enable the caches.

Install a new battery. See “Replacing the battery” on page 87 for instructions.

the problem remains, call for service. When the problem is corrected, be sure to enable the

caches.

Action: Call for service.

real-time clock (RTC) error occurred.

Action: Call for service.

The real-time clock battery has failed.

Action: Replace the battery yourself or call for service.

162

163

You can use the computer until you replace the battery. However, you must run the Configuration/Setup Utility program and set the time and date and other custom settings each time you turn on the computer.

change in device configuration occurred. This error occurs under one or more of the

following conditions:

new device has been installed. device has been moved to a different location or cable connection. device has been removed or disconnected from a cable. device is failing and is no longer recognized by the computer as being installed.

external device is not turned on. invalid checksum is detected in the battery-backed memory.

Action:

Make sure that all external devices are turned on. You must turn on external devices

before turning on the computer.

you did not add, remove, or change the location of a device, a device is probably failing. Running the Diagnostic program might isolate the failing device. See “Creating an IBM Enhanced Diagnostics diskette” on page 82 and “Using the IBM Enhanced Diagnostics diskette” on page 83.

the problem remains, call for service.

The time of day has not been set.

Action: Set the correct date and time. If the date and time are set correctly and saved, but

the 163 error message reappears, call for service.

You can use the computer until the system is serviced, but any application programs that use the date and time will be affected.

Chapter 5. Solving problems

1. If

2. If

v A

1. If

2. If

1. If

2. If

Table 3. POST error messages (continued)

POST message

164

Description

change in the memory configuration occurred. This message might appear after you add or

remove memory.

Note: The computer can be used with decreased memory capacity. Action: Take the following steps to correct the problem:

POST error message 289 also occurred, follow the instructions for that error message

first.

you just installed or removed memory, run the Configuration/Setup Utility program; then,

exit, saving the new configuration settings.

the message appears again, shut down the computer, reseat the memory modules, and

restart the computer.

the problem remains, call for service.

175

vital product data (VPD) error occurred.

Action: Call for service.

184

The power-on password information stored in your computer has been removed.

Action: From the Configuration/Setup Utility program main menu, select System Security.

Then, follow the instructions on the screen.

187

189

196

198

201

289

this information cannot be restored, call for service.

The VPD serial number is not set.

Action: The system serial number is set in the VPD EEPROM at the time of manufacturing. If

the system board has been replaced, the system serial number will be invalid and should be set. From the main menu of the Configuration/Setup Utility program, select System Information, then select Product Data. If the problem remains, call for service.

attempt has been made to access the computer with invalid passwords. After three

incorrect attempts, the computer locks up; that is, the logon data fields are no longer available

the user.

microprocessor cache mismatch error occurred.

Action: Make sure that all the microprocessors have the same cache level.

microprocessor speed mismatch error occurred.

Action: Make sure that all the microprocessors are of the same speed.

error occurred during the memory controller test. This error can be caused by:

Incorrectly installed memory

failing memory module system board problem

Action:

Take the following steps to correct the problem:

you just installed memory, verify that the new memory is correct for your computer. Also

verify that the memory is installed and seated correctly.

the problem remains, call for service.

error occurred during POST memory tests and a failing DIMM was disabled.

Note: You can use the computer with decreased memory. Action: Take the following steps to correct the problem:

you just installed memory, verify that the new memory is correct for your computer. Also verify that the memory is installed and seated correctly. Start the Configuration/Setup Utility program and select Memory Settings from the Advanced Setup menu to enable the DIMM.

the problem remains, replace the failing DIMM.

the problem remains, call for service.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

v No

2. If

3. If

2. If

3. If

Table 3. POST error messages (continued)

POST message

301 and 303

Description

error occurred during the keyboard and keyboard controller test. These error messages

also might be accompanied by continuous beeping.

Action: Take the following steps to correct the problem:

Ensure that:

Nothing is resting on the keyboard and pressing a key.

key is stuck.

The keyboard cable is connected correctly to the keyboard and to the correct connector

the computer.

After installing a USB keyboard, you might need to use the Configuration/Setup Utility

2. program to enable keyboardless operation and prevent the POST error message from being displayed during startup.

Running the diagnostic tests can isolate the computer component that failed, but you must have your computer serviced. If the error message remains, call for service.

Note: If you just connected a new mouse or other pointing device, turn off the computer and

disconnect that device. Wait at least 5 seconds; then, turn on the computer. If the error message goes away, replace the device.

602

Invalid diskette boot record

Action: Take the following steps to correct the problem:

Replace the diskette.

the problem remains, make sure that the diskette drive cables are correctly and securely

connected.

the problem remains, replace the diskette drive.

604

662

962

1162

1762

the problem remains, call for service.

error occurred during a diskette drive test.

Action: Take the following steps to correct the problem:

Verify that the Configuration/Setup Utility program correctly reflects the type of diskette drive that you have installed. Run the diagnostic tests. If the diagnostic tests fail, call for service.

diskette drive configuration error occurred.

Action: If you removed a diskette drive, make sure that the diskette drive setting is correct in

the Configuration/Setup Utility program. If the setting is not correct, change it.

the problem remains, call for service.

parallel port configuration error occurred.

Action: If you changed a hardware option, make sure that the parallel port setting is correct in

the Configuration/Setup Utility program. If the setting is not correct, change it.

the problem remains, call for service.

The serial port configuration conflicts with another device in the system.

Action: Take the following steps to correct the problem:

Make sure the IRQ and I/O port assignments needed by the serial port are available.

all interrupts are being used by adapters, you might need to remove an adapter to make

interrupt available to the serial port, or force other adapters to share an interrupt.

Hard disk configuration error.

Action: Take the following steps to correct the problem:

Make sure that the hard disk drive is set correctly in the Configuration/Setup Utility program. Make sure that the hard disk drive cables are correctly and securely connected.

the problem remains, replace the hard disk drive.

the problem remains, call for service.

Chapter 5. Solving problems

Is an

2. If

Table 3. POST error messages (continued)

POST message

1962

Description

valid startup devices were found. The system cannot find the startup drive or operating

system.

Action: Be sure that the drive you want to start from is in the startup sequence.

Select Start Options from the Configuration/Setup Utility program main menu. If you are unable to set the startup sequence, call for service. Check the list of startup devices in the Startup device data fields. Is the drive you want to start from in the startup sequence?

Yes

Exit from this screen; then, select Exit Setup to exit the Configuration/Setup menu. Go to step 3.. Follow the instructions on the screen to add the drive; then, save the changes and exit the Configuration/Setup menu. Restart the computer.

operating system installed?

Yes

Turn off the computer. Go to step 4. Install the operating system in your computer; then, follow your operating-system instructions to shut down and restart the computer.

During computer startup, watch for messages indicating a hardware problem.

the same error message appears, call for service.

2462

video memory configuration error occurred.

Action: Call for service.

5962

IDE CD-ROM configuration error occurred.

Action: Check the signal and power cable connections to the CD-ROM drive.

8603

00012000

00180200

01298001

the problem remains, call for service.

error occurred during the mouse (pointing device) controller test. The addition or removal of

mouse, or a failing system board can cause this error.

Note: This error also can occur if electrical power was lost for a very brief period and then

restored. In this case, turn off the computer for at least 5 seconds; then, turn it back on.

Action: Ensure that the keyboard and mouse (pointing device) are attached to the correct

connectors. If they are connected correctly, use the following procedure:

Turn off the computer. Disconnect the mouse from the computer. Turn on the computer.

the POST error message does not reappear, the mouse is probably failing. See the documentation that comes with the mouse for additional testing information. If the problem remains, replace the mouse or pointing device.

the POST error message reappears, run the diagnostic tests to isolate the problem. If the diagnostic tests do not find a problem and the POST error message remains, call for service.

Processor machine check.

Action: Take the following steps to correct the problem:

Update the system BIOS code.

the problem remains, replace the microprocessor.

PCI adapter has requested an I/O address that is not available, or the PCI adapter might be

defective.

Action: Take the following steps to correct the problem:

Make sure that the I/O address for the PCI adapter and all other adapters are set correctly

the Configuration/Setup Utility program.

the I/O port resource settings are correct, the PCI adapter might be defective. Call for

service.

update data is available for the processor.

Action: Update the system BIOS code to a level that supports the microprocessors installed

the computer.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Table 3. POST error messages (continued)

POST message

01298101

Description

The update data for the microprocessor failed.

Action: Update the system BIOS code to a level that supports the microprocessor and system

board. If the BIOS code level is correct for the microprocessor and system board, the microprocessor might be incompatible or failed. Replace the microprocessor. If the problem remains, call for service.

I9990650

power has been restored.

Action: No action is required. This message appears each time ac power is restored to the

computer after an ac power loss.

Other Numbers

POST found an error.

Action: Follow the instructions on the screen.

Diagnostic programs and error messages

The system diagnostic programs are stored on a hidden partition on your computer hard disk. These programs are the primary method of testing the major components

your computer.

You can also download the latest version of the diagnostics programs from http://www/ibm.com/pc/support/ and use the downloaded file to create an IBM Enhanced Diagnostics diskette. See “Creating an IBM Enhanced Diagnostics diskette” on page 82 for instructions.

Note: When using diagnostics with a USB keyboard and mouse attached, first go

into the Configuration/Setup Utility and enable USB emulation:

Restart the computer and press F1 to access the Configuration/Setup Utility.

Select Devices and I/O Ports.

Select USB Setup.

Make sure that USB Keyboard and Mouse are enabled.

Diagnostic

error messages indicate that a problem exists; they are not intended to

used to identify a failing part. Troubleshooting and servicing complex problems that are indicated by error messages should be performed by trained service personnel.

Sometimes the first error to occur causes additional errors. In this case, the computer displays more than one error message. Always follow the suggested action instructions for the first error message that appears.

The following sections contain the error codes that might be displayed in the detailed test log and summary log, when running the diagnostic programs.

Chapter 5. Solving problems

cc is

is an

The error code format is as follows:

fff-ttt-iii-date-cc-text_message

where:

Text messages

fff

the three-digit function code that indicates the function being tested when

the error occurred. For example, function code 201 is for memory.

ttt

the three-digit failure code for the exact test failure. (These codes are for trained service personnel and are described in the Hardware Maintenance Manual.)

iii

the three-digit device ID. (These codes are for trained service personnel and are described in the Hardware Maintenance Manual.)

date is the date that the diagnostic test was run and the error recorded.

the check digits that are used to verify the validity of the information.

text_message

the diagnostic message that indicates the reason for the problem.

The diagnostic text message format is as follows:

result test_specific_string

where:

result is one of the following results:

Passed

This test was completed without any errors.

Failed This test discovered an error.

User Aborted

You stopped the test before it was completed.

Not Applicable

You attempted to test a device that is not present in the computer.

Aborted

The test could not proceed because of the computer configuration.

Warning

possible problem was reported during the test (for example, a hardware problem that is not related to the hardware currently being tested.).

test_specific_string

error code or other information about the error.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

v To

a. To

Starting the diagnostic programs and viewing the test log

The IBM Enhanced Diagnostics programs isolate problems from your computer hardware and software. The programs run independently of the operating system. This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related.

Complete the following steps to view the test log.

Note: If you are already running the Enhanced Diagnostics program, begin with

step 3.

Start the Enhanced Diagnostics programs.

start the Enhanced Diagnostics programs in a Windows operating system,

complete the following steps:

Restart the computer and when the message To start the Product

Recovery program is displayed, quickly press F11.

Select System utilities.

Select Run diagnostics to start the diagnostics programs.

start the Enhanced Diagnostics programs in Red Hat Linux operating

system, complete the following steps:

Restart the computer.

When the operating system selection menu is displayed, select IBM

Preload Recovery & Diagnostics.

Select Run diagnostics to start the diagnostics programs.

(Optionally,

insert the IBM Enhanced Diagnostics diskette and restart the

computer.)

Run the applicable diagnostics program and when the Diagnostic Programs screen appears, select Utility.

Select View Test Log from the list; then, follow the instructions on the screen.

The test log records data about system failures and other pertinent information. The test log will not contain any information until after the diagnostic program has run.

Save the test log to a file on a diskette or to your hard disk.

Notes:

save the test log to a diskette, you must use a diskette that you have formatted yourself; this function does not work with preformatted diskettes. If the diskette has sufficient space for the test log, the diskette can contain other data.

The system maintains the test-log data only while the Enhanced Diagnostics program is running. When you end the Enhanced Diagnostics program, the test log is cleared.

Chapter 5. Solving problems

Diagnostic error message tables

The following tables provide descriptions of the error messages that might be listed

the test log after you run the diagnostic programs.

Important: If error messages are displayed that are not listed in the following table,

make sure that your computer has the latest level of BIOS code installed.

Code Function

001

005

011

014

015

020

030

Core system

Video port

Serial port

Parallel port

USB interface Aborted Can NOT test USB interface while it is in use.

PCI interface

SCSI interface Failed

Result

Failed

Text message

Core Tests

System board ECC

Any failure message

Integrated serial port

Integrated parallel port

Note: If you have USB devices attached, you

cannot run the diagnostic program for the USB interface.

Any failure message

System board

SCSI adapter in slot n failed register/counter/ power test

(where n is the slot number of the failing adapter)

Action

Call for service.

Replace the video adapter.

Call for service.

Make sure that the loopback plug is properly connected to the external serial port.

Make sure that the cable from the external serial port is properly connected to the system board.

Call for service.

Make sure that the loopback plug is connected properly to the external parallel port.

Call for service.

Turn off the computer.

Replace the all USB devices with standard devices.

Turn on the computer.

Run the diagnostic test again.

Call for service.

See the information provided with the adapter for instructions.

the problem remains,

call for service.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

2. If

3. If

2. If

3. If

Code Function

089

Microprocessor test

175

180

201

202

System thermal Failed

Status display Failed

System memory Failed

Microprocessor cache

Result

Failed

Text message

Any failure message

Fan # n

(where n is the number of the failing fan)

Temperature sensed on system board is out of range

Any failure message

DIMM is in location DIMM n

(where n is the number of the socket that contains the failing DIMM)

Test setup error: Corrupt BIOS in ROM

Test setup error: Corrupt DMI BIOS, information

BIOS is not as expected

Any failure message

Action

Make sure that the microprocessor is installed and seated correctly.

your computer does not have the latest level of BIOS code installed, update the BIOS code to the latest level.

the problem remains, call for service.

Replace the indicated fan.

Call for service.

Reseat the failing DIMM.

the problem remains, replace the DIMM.

the problem remains, call for service.

your computer does

not have the latest level

BIOS code installed, update the BIOS code to the latest level.

the problem remains,

call for service.

Make sure the microprocessor is installed and seated correctly.

your computer does not have the latest level of BIOS code installed, update the BIOS code to the latest level.

the problem remains, call for service.

Chapter 5. Solving problems

Code Function

206

215

217

Diskette drive Failed

CD-ROM

Hard disk drive Failed

Result

Text message

Internal diskette drive

Failed

system board

Aborted The CD-ROM drive is not present

drive # n (where n is the drive bay number)

Aborted Could not establish drive parameters

Action

Run the test with another diskette drive.

Make sure that the cables are properly connected to the diskette drive.

Run the test again.

Call for service.

Run the test with another CD-ROM drive.

Make sure that the cables are properly connected to the CD-ROM drive.

Run the test again.

Call for service

Make sure that the cables are properly connected to the CD-ROM drive. If the problem remains, call for service.

Check the cables and power connections to the drive.

Replace the hard disk drive.

Call for service.

Check the cables and power connections to the drive.

Replace the hard disk drive.

Call for service.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

4. If

n on

Code Function

264

Magnetic tape drive

Result

Text message

Aborted Test setup error: No tape drive found

Failed

The load/mount test failed for device n on adapter

(where n is the number of the device and m is the adapter number)

The self-diagnostic failed for device n on adapter

(where n is the number of the device and m is the adapter number)

The unload/eject test failed for device n on adapter m

Action

Check the cables and power connections to the drive.

See the information provided with the tape drive.

See the error messages and text in the PC-Doctor error log for detailed information about each tape drive error.

the problem remains, call for service.

See the information provided with the tape drive.

the problem remains,

call for service.

Note: The push button

test is applicable only to SCSI tape drives that have a push button.

(where n is the number of the device and m is the adapter number)

The unload/eject push button test failed for device

adapter m

(where n is the number of the device and m is the adapter number)

The Read/Write Self-diagnostic failed for device n

adapter m

(where n is the number of the device and m is the adapter number)

Insert a new tape cartridge; then, run the diagnostic test again.

See the information that

provided with the tape

drive.

the problem remains,

call for service.

Chapter 5. Solving problems

2. If

v A

v An

Code Function

301

302

305

405

415

Keyboard

Mouse

Video monitor

Ethernet

Modem

Result

Failed

Text message

system-board keyboard test failed

system-board pointing device test failed

Any message

PCI slot n

(where n is the PCI slot number in which the failing Ethernet adapter is installed)

system board

Any failure message

Action

Make sure that the keyboard cable is connected to the correct port (for example, verify that it

not connected to

the mouse port).

the problem remains, replace the keyboard cable.

Replace the keyboard.

Call for service.

Make sure that the pointing device (mouse) cable is properly connected to the correct port.

Replace the pointing device.

Call for service.

Refer to the information that came with the monitor.

Replace the Ethernet adapter in slot n.

the problem remains, call for service.

Make sure that the Ethernet adapter is not disabled in the BIOS code.

Call for service.

Make sure that the modem is present and properly connected to the computer.

Replace the modem cable.

Replace the modem.

Call for service.

Small computer system interface (SCSI) messages

you receive a SCSI error message when running the SCSISelect Utility program,

one or more of the following might be causing the problem:

failing SCSI device (adapter or drive)

incorrect SCSI configuration

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

v An

v A

v An

v A

1. On

Duplicate SCSI IDs in the same SCSI chain

incorrectly installed SCSI terminator

defective SCSI terminator

incorrectly installed cable

defective cable

solve the problem, make sure that:

The external SCSI devices are turned on. External SCSI devices must be turned

before the computer.

The cables for all external SCSI devices are connected correctly.

The last device in each SCSI chain is terminated properly.

The SCSI devices are configured correctly.

the problem remains, run the diagnostic programs to obtain additional information

about the failing device. If the error remains or recurs, call for service.

Note: If the computer does not have a SCSI hard disk drive, ignore any message

that indicates that the BIOS code is not installed.

PC-Doctor for Windows

Your computer contains PC-Doctor for Windows, which is designed specifically for the Windows operating environment. Because these diagnostics work with the operating system, they test hardware and analyze certain software components. These diagnostic programs are especially useful for isolating operating-system and device-driver problems.

Complete the following steps to use PC-Doctor for Windows:

the Windows desktop, click Start → All Programs → PC-Doctor.

Follow the instructions on the screen. Help is available online.

Troubleshooting charts

Use the troubleshooting charts in this section to find solutions to problems that have definite symptoms.

See “Starting the diagnostic programs and viewing the test log” on page 67 to test the computer. If you have run the diagnostic test programs or if running the tests does not detect the problem, call for service.

you have just added new software or a new option and the computer is not

working, complete the following steps before using the troubleshooting chart:

Remove the software or device that you just added.

Run the diagnostic tests to determine whether your computer is running correctly.

Reinstall the new software or new device.

Chapter 5. Solving problems

CD is

2. If

v If

–

2. If

CD-ROM drive problems

Symptom

CD-ROM drive is not recognized.

Suggested action

Make sure that:

The IDE channel to which the CD-ROM drive is attached (primary or secondary)

All cables and jumpers are installed correctly.

The correct device driver is installed for the CD-ROM drive.

the problem remains, call for service.

not working properly.

Clean the CD.

the problem remains, call for service.

CD-ROM drive tray is not working.

the problem remains, call for service.

Diskette drive problems

Symptom

The diskette drive activity LED stays lit, or the computer bypasses the diskette drive.

Suggested action

monitors and diskette drives is at least 75 mm (3 in.).

enabled in the Configuration/Setup Utility program.

Make sure that the computer is turned on.

the CD-ROM tray still does not work, insert the end of a straightened paper

clip into the manual tray-release opening.

there is a diskette in the drive, make sure that:

The diskette drive is enabled in the Configuration/Setup utility program. The diskette is good and not damaged. (Try another diskette if you have one.) The diskette is inserted correctly in the drive. The diskette contains the necessary files to start the computer. The software program is working correctly. The cable is installed correctly (in the proper orientation).

prevent diskette drive read/write errors, make sure that the distance between

the problem remains, call for service.

General problems

Symptom

Problems such as broken cover locks or indicator LEDs not working

Suggested action

Call for service.

Hard disk drive problems

Symptom

Not all drives are recognized by the hard disk drive diagnostic test (the Fixed Disk test).

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Suggested action

Remove the first drive that is not recognized and try the hard disk drive diagnostic test again.

the remaining drives are recognized, replace the drive that you removed with new one.

the problem remains, call for service.

2. If

Symptom

The computer stops responding during the hard disk drive diagnostic test.

Intermittent problems

Symptom

problem occurs only occasionally and is difficult to detect.

Suggested action

Remove the hard disk drive that was being tested when the computer stopped responding and try the diagnostic test again.

the hard disk drive diagnostic test runs successfully, replace the drive that

you removed with a new one.

the problem remains, call for service.

Suggested action

Make sure that:

All cables and cords are connected securely to the rear of the computer and attached options.

When the computer is turned on, air is flowing from the rear of the computer at the fan grill. If there is no airflow, the fan is not working. This causes the computer to overheat and shut down.

Make sure that the SCSI bus and devices are configured correctly and that the last external device in each SCSI chain is terminated correctly.

the problem remains, call for service.

Keyboard, mouse, or pointing-device problems

Symptom

All or some keys on the keyboard do not work.

The mouse or pointing device does not work.

Suggested action

Make sure that the keyboard cable is securely connected to the computer and that the keyboard and mouse cables are not reversed.

Make sure that the computer and monitor are turned on.

Try using another keyboard.

the problem remains, call for service.

Make sure that the mouse or pointing-device cable is securely connected and that the keyboard and mouse cables are not reversed.

Make sure that the mouse device drivers are installed correctly.

Make sure that the computer and the monitor are turned on.

Try using another mouse or pointing device.

the problem remains, call for service.

Chapter 5. Solving problems

–

– If

–

– If

Memory problems

Symptom

The amount of system memory that is displayed is less than the amount of installed physical memory.

Suggested action

Make sure that:

The DIMMs are seated correctly. You have installed the correct type of memory.

Configuration/Setup Utility program. All banks of memory are enabled. The computer might have automatically disabled a memory bank when it detected a problem, or a memory bank might have been manually disabled.

Check the POST error log for error message 289:

the DIMM.

Configuration/Setup Utility program and enable the DIMM.

the problem remains, call for service.

Microprocessor problems

Symptom

The computer emits a continuous tone during POST.

Suggested action

The startup (boot) microprocessor is not working correctly. Call for service.

you changed the memory, you updated the memory configuration in the

the DIMM was disabled by a system-management interrupt (SMI), replace

the DIMM was disabled by the user or by POST, run the

Monitor problems

Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.

Symptom

The screen is blank.

Only the cursor appears.

The monitor works when you turn on the computer, but the screen goes blank when you start some application programs.

Suggested action

Make sure that:

The computer power cord is connected to the computer and a working electrical outlet. The monitor cables are connected correctly. The monitor is turned on and the brightness and contrast controls are adjusted correctly.

If the problem remains, call for service.

Call for service.

Make sure that:

The application program is not setting a display mode higher than the capability

the monitor.

The primary monitor cable is connected to the video connector.

You have installed the necessary device drivers for the application programs.

the problem remains, call for service.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

1. To

3. An

v If

–

Symptom

The monitor has screen jitter, or the screen is wavy, unreadable, rolling, or distorted.

Wrong characters appear on the screen.

Suggested action

the monitor self-tests show the monitor is working correctly, consider the location

the monitor. Magnetic fields around other devices (such as transformers, appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable, rolling, or distorted screen images. If this happens, complete the following steps:

Turn off the monitor.

Attention: Moving a color monitor while it is turned on might cause screen

discoloration.

Move the device and the monitor at least 300 mm (12 in.) apart, and turn on the monitor.

Notes:

prevent diskette drive read/write errors, make sure that the distance

between monitors and diskette drives is at least 75 mm (3 in.).

Non-IBM monitor cables might cause unpredictable problems.

enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, contact your IBM marketing representative or authorized reseller.

the problem remains, call for service.

the wrong language is displayed, update the BIOS code with the correct

language.

the problem remains, call for service.

Option problems

Symptom

IBM option that was just

installed does not work.

IBM option that used to work

does not work now.

Suggested action

Make sure that:

The option is designed for the computer (see the ServerProven

list at http://www.ibm.com/pc/compat/). You followed the installation instructions that come with the option. The option is installed correctly. You have not loosened any other installed options or cables. You updated the configuration information in the Configuration/Setup Utility program. Whenever memory or an option is changed, you must update the configuration.

Replace the option that you just installed.

the problem remains, call for service.

Make sure that all of the option hardware and cable connections are secure.

the option comes with test instructions, use those instructions to test the

option.

the failing option is a SCSI device, make sure that:

The cables for all external SCSI devices are connected correctly. The last device in each SCSI chain, or the end of the SCSI cable, is terminated correctly. Any external SCSI devices are turned on. You must turn on external SCSI devices before turning on the computer.

Replace the failing option.

If the problem remains, call for service.

Chapter 5. Solving problems

v If

3. If

Parallel port problems

Symptom

Suggested action

parallel device does not work. Make sure that:

The device is compatible with the computer. The parallel port is enabled.

the problem remains, call for service.

Power problems

Symptom

The power-control button does not work, and the reset button,

supported, does work.

The computer does not turn on. v

The computer does not turn off. Determine whether you are using an ACPI or non-ACPI operating system. If you

Suggested action

Call for service.

Make sure that the power cords are correctly connected to the computer. Make sure that the electrical outlet functions correctly. Make sure that the type of installed memory is correct.

you just installed an option, remove it, and restart the computer. If the computer now turns on, you might have installed more options than the power supply supports.

the problem remains, call for service.

are using a non-ACPI operating system, complete the following steps:

Press Ctrl+Alt+Delete.

Turn off the computer by holding the power-control button for 4 seconds.

the computer fails during POST and the power-control button does not work,

remove the ac power cord.

Printer problems

Symptom

The printer does not work.

the problem remains or if you are using an ACPI operating system, call for

service.

Suggested action

Make sure that:

The printer is turned on and is online. The printer signal cable is connected to the correct serial or parallel port on the computer.

Note: Non-IBM printer cables might cause unpredictable results.

You have assigned the printer port correctly in your operating system or application program. You have assigned the printer port correctly in the Configuration/Setup Utility program. You have run the tests that are described in the documentation that comes with your printer.

If the problem remains, call for service.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

v To

–

– If

–

Serial port problems

Symptom

The number of serial ports identified by the operating system is less than the number

serial ports that are installed.

serial device does not work.

Software problems

Symptom

You suspect a software problem.

Suggested action

Make sure that:

Each port is assigned a unique address in the Configuration/Setup Utility program and none of the serial ports is disabled. The serial-port adapter, if you installed one, is seated correctly.

the problem remains, call for service.

Make sure that:

The device is compatible with the computer. The serial port is enabled and is assigned a unique address. The device is connected to the correct connector.

Run serial port diagnostics.

Replace the failing serial device.

the problem remains, call for service.

Suggested action

determine whether the problem is caused by the software, make sure that: The computer has the minimum memory that is needed to use the software. For memory requirements, see the information that comes with the software.

you have just installed an adapter or memory, the computer does not have

memory-address conflict. The software is designed to operate on the computer. Other software works on the computer. The software that you are using works on another computer.

you received any error messages when using the software program, see the

information that comes with the software for a description of the messages and suggested solutions to the problem.

the problem remains, contact your place of purchase of the software.

Universal Serial Bus (USB) port problems

Symptom

USB device does not work. Make sure that:

Suggested action

You are not trying to use a USB device during POST if a standard (non-USB) keyboard is connected to the keyboard connector. If a standard (non-USB) keyboard is attached to the keyboard connector, the USB is disabled, and no USB device will work during POST. The correct USB device driver is installed. The operating system supports USB devices.

the problem remains, call for service.

System-board error LEDs

The following illustration shows the error LEDs on the system board.

Each error LED is lit to indicate a problem with a specific component. After a problem is corrected, the LED will not be lit the next time the computer is restarted.

Chapter 5. Solving problems

If the problem remains, the LED will continue to be lit. For information about how to correct the problems indicated by the error LEDs, see the “Diagnostic error message tables” on page 68.

System error LED

DIMM 4 error LED

DIMM 3 error LED

DIMM 2 error LED

DIMM 1 error LED

Microprocessor fan error LED

Rear fan error LED

Software error messages

These messages appear if a problem or conflict is detected by the application program, the operating system, or both. Error messages for operating-system and other software problems are typically text messages, but they also can be numeric codes. For information about these software error messages, see the information that comes with the operating system and application program.

determine whether problems are caused by the software, make sure that:

Your computer has the minimum memory that is needed to use the software. For memory requirements, see the information that comes with the software.

Note: If you have just installed an adapter or memory, you might have a memory

address conflict.

The software is designed to operate on your computer.

Other software works on your computer.

The software that you are using works on another computer.

you received any error messages when using the software program, see the

If information that comes with the software for a description of the messages and solutions to the problem.

the problem remains, contact your place of purchase.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

1. If

2. If

1. If

2. If

Troubleshooting the Ethernet controller

For more information about problems that might occur with the 1 Gbps Ethernet controller, see the Ethernet controller documentation at http://www/ibm.com/pc/support/.

Recovering your operating system and preinstalled software

This section contains instructions for recovering BIOS code, device drivers, the operating system, and other support software.

Recovering the operating system

The Product Recovery program is on a hidden partition of the hard disk. The Product Recovery program runs independently of the operating system and reinstalls your operating system and preinstalled software.

Attention: If you are using FDISK, Disk Management, or another utility to

reformat the hard disk, you might see the partition where the Product Recovery program is stored. Do not delete this partition; otherwise, the Product Recovery program will be lost.

your hard disk drive, including the partition where the Product Recovery program

located, becomes damaged or you replace the hard disk drive, contact IBM to order the IBM Product Recovery CD to recover your preinstalled operating system, application programs, and device drivers. See Appendix A, “Getting help and technical assistance,” on page 89 for details.

Complete the following steps to recover the Windows operating system.

Note: The recovery process replaces all information stored on drive C. If possible,

back up your data files before starting this process. The recovery process does not affect any other drives.

possible, shut down the operating system.

the computer is still on, turn it off.

Note: If the computer will not turn off after you hold down the power-control

button for at least 4 seconds, disconnect the power cord and wait a few seconds before reconnecting it.

Turn on your computer, and wait for the prompt:

start the Product Recovery program, press F11.

the DOS command prompt or the F11 prompt is not displayed, see “Using the

recovery-repair diskette in Windows” on page 83.

Quickly press F11, and wait for the program menu.

Select Full recovery and follow the instructions on the screen.

When recovery is complete, exit from the program.

Restart the computer.

Complete

Note: The recovery process replaces all information stored on drive C. If possible,

back up your data files before starting this process.

possible, shut down the operating system.

the computer is still on, turn it off.

the following steps to recover the Red Hat Linux operating system.

Chapter 5. Solving problems

1. Go to

4. In

Note: If the computer will not turn off after you hold down the power-control

button for at least 4 seconds, disconnect the power cord and wait a few seconds before reconnecting it.

Turn on your computer and wait for the operating system menu to be displayed; then, quickly select IBM Preload Recovery & Diagnostics.

Select the recovery options you want and follow the instructions on the screen.

Note: To restore the operating system, device drivers, and application

programs, select a full recovery.

When recovery is complete, exit from the program.The computer will restart automatically.

Recovering or installing device drivers

Restoring the factory-preinstalled device drivers is part of the Product Recovery program and the Device Drivers CD.

Before you can recover or install device drivers, your operating system must be installed on your computer. Make sure that you have the documentation and software media for the device before you start recovering or installing device drivers.

Device drivers for IBM devices and the instructions to install them (readme.txt) are

the Device Drivers CD and in the c:\ibmtools\drivers\ directory.

The latest device drivers are also available at http://www.ibm.com/pc/support/.

Creating and using an IBM Enhanced Diagnostics diskette in Windows

The IBM Enhanced Diagnostics diskette is used to test hardware components on your computer. Use the following information and instructions to create and use an IBM Enhanced Diagnostics diskette.

Creating an IBM Enhanced Diagnostics diskette

Use one of the following methods to create an IBM Enhanced Diagnostics diskette.

Complete the following steps to create a startable IBM Enhanced Diagnostics diskette from the Product Recovery program on the hard disk:

Restart your computer and watch the monitor.

When the message, To start the Product Recovery Program, Press F11 appears, quickly Press F11.

Select System utilities.

Select Create IBM Enhanced Diagnostics Diskette.

Follow the instructions on the screen.

Complete diskette from the World Wide Web:

Click Support & downloads.

Click Search technical support.

the Enter keyword(s) field, type diagnostics 6225 or diagnostics 6228, and

click Submit.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

the following steps to create a startable IBM Enhanced Diagnostics

http://www.ibm.com.

6. On

7. At a

If an

From the “Search results” page, click the Enhanced Diagnostics item for your computer.

command prompt, change to the directory where the file was downloaded.

Insert a blank, high-density diskette into the diskette drive.

Type filename a: where filename is the name of the file you downloaded and a

the letter for the diskette drive; then, press Enter.

downloaded file is self-extracting and is copied to the diskette. When the copy

The

complete, store the diskette in a safe place.

Using the IBM Enhanced Diagnostics diskette

you have attached a diskette drive to the computer and created an IBM Enhanced Diagnostics diskette, complete the following steps to start the diskette. For instructions to create an IBM Enhanced Diagnostics diskette, see “Creating an IBM Enhanced Diagnostics diskette in Windows” on page 14.

Turn off any attached devices and your computer.

Insert the IBM Enhanced Diagnostics diskette into the diskette drive.

Turn on all attached devices; then, turn on your computer.

Follow the instructions on the screen.

the tests have been completed, you can view the test log by selecting Utility

When from the top of the screen.

Using the recovery-repair diskette in Windows

some circumstances, files on your hard disk might become damaged so that the F11 prompt is not displayed when you start your computer. If you have attached a diskette drive and created a recovery-repair diskette, use the following procedure to access the Product Recovery program on the hard disk. For instructions to create a recovery-repair diskette, see “Creating an emergency recovery-repair diskette in Windows” on page 13. Complete the following steps to run the recovery-repair diskette:

Insert the recovery-repair diskette into the diskette drive.

Turn off your computer.

Turn on your computer, and follow the directions on the screen.

the repair operation is completed without error, the F11 prompt will be displayed

If the next time you restart your computer.

error message is displayed during the repair operation and the repair operation cannot be completed, you might have a problem with the Product Recovery program or the partition that contains the Product Recovery program. Use a Product

Recovery CD to access the Product Recovery program. To obtain a Product Recovery CD, contact IBM. See Appendix A, “Getting help and technical

assistance,” on page 89 for details.

Chapter 5. Solving problems

1. Go to

2. In

3. In

4. In

5. In

6. In

Updating (flash-updating) the BIOS code on your computer

Periodically, IBM might post new levels of BIOS code on the Web. Always check the IBM Support Web site at http://www.ibm.com/pc/support/ for the latest level of BIOS code, device drivers, documentation, and hints and tips. You can use one of the following methods to update (flash) the BIOS code on the computer:

Download the BIOS code update file directly to the hard disk.

Download the BIOS code update file to a diskette (use an external Universal Serial Bus [USB] portable diskette drive if you have not installed an integrated diskette drive); then, update the BIOS code on your computer.

You can order an optional IBM USB Portable Diskette Drive, such as part number 05K9276. For a list of supported options for your computer, see http://www.ibm.com/pc/compat/.

Download the BIOS code update file to a CD using a writeable optional device (CD-RW drive); then, start the computer with the CD in the CD-ROM drive to update the BIOS code on the computer.

file is available for each method. The description next to each file indicates the

One type of medium to which you can download the file. A readme file is available with instructions for installing the BIOS code update.

Complete the following steps to download the BIOS (flash) update files:

http://www.ibm.com/pc/support/.

the Downloads category, click Downloads & drivers.

the Brand field, select IntelliStation.

the Family field, select IntelliStation M Pro.

the Type field, select 6225 or 6228 and click Continue.

the Filter by category field, select BIOS (system).

Scroll down and select the applicable file for the operating system.

Select the file for the type of medium you want to use; then, download the file and install it.

Restart the computer.

the readme file for additional information about how to install the image files.

See

Note: Always reset the Configuration/Setup Utility program to the default values

after updating the BIOS code.

Recovering from a POST/BIOS update failure

Note: You can download a file to create the POST/BIOS recovery diskette or CD

from http://www.ibm.com/pc/support/. For more information, see Appendix A, “Getting help and technical assistance,” on page 89.

power to your computer is interrupted while POST/BIOS is being updated (flash update), the computer might not restart (reboot) correctly. If this happens, complete the following steps:

Read the safety information beginning on page vii and “Handling static-sensitive devices” on page 29.

Turn off the computer and all attached devices.

Disconnect the power cord.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

Remove the cover.

Locate the boot block recovery jumper (J1) on the system board. The following illustration shows the location of the boot block jumper on the system board.

Boot Block Jumper (J1)

IEEE 1394 ( Firewire )

enable / disable jumper

DisableDefault

3 2 13 2 1

Default

(pins 1 and 2)

3 2 1

Boot Block

(Recover)

(No Jumper)

3 2 1

Remove the boot block recovery jumper from pins 1 and 2.

Replace any adapters that were removed; then, replace the cover.

Connect the computer to a power source, keyboard, monitor, and mouse.

Insert the POST/BIOS update (flash) recovery diskette or CD into the diskette drive or CD-ROM drive.

10.

Turn on the computer and the monitor.

11.

After the update session is completed, turn off the computer and monitor.

12.

Remove the diskette or CD from the diskette drive or CD-ROM drive.

13.

Disconnect all power cords; then, remove the computer cover.

14.

Return the boot block recovery jumper to pins 1 and 2.

15.

Replace the computer cover; then, reconnect all external cables and power cords and turn on the peripheral devices.

16.

Turn on the computer to restart the operating system.

Erasing a lost or forgotten password (clearing CMOS)

Clear CMOS Jumper (JBAT1)

RecoverDefault

3 2 13 2 1

This section applies to lost or forgotten passwords. More information about lost or forgotten passwords is available in Access IBM.

Chapter 5. Solving problems

Complete the following steps to set the CMOS recovery jumper and erase a forgotten password:

Read the safety information beginning on page vii and “Handling static-sensitive devices” on page 29.

Turn off the computer and all attached devices.

Disconnect the power cord.

Remove the side cover.

Locate the CMOS recovery jumper (JBAT1) on the system board, removing any adapters that impede access to the jumper. An illustration showing the location of the jumper on the system board is in “Recovering from a POST/BIOS update failure” on page 84.

Move the CMOS recovery jumper from pins 1 and 2 to pins 2 and 3.

Wait 60 seconds; then, return the CMOS recovery jumper to pins 1 and 2.

Replace any adapters that were removed; then, replace the side cover.

You can now start the computer one time and start the Configuration/Setup Utility program without having to use the power-on password. At this time, you can either delete the old password or set a new user password. If you do not change or delete the password, the next time you start the computer the original user password will be reinstated.

Connect the computer to a power source, keyboard, monitor, and mouse.

10.

Turn on the computer. The Configuration/Setup Utility program starts.

11.

Follow the instructions to erase the existing password or create a new password.

12.

Select Save Settings and press Enter.

Clearing hardware option conflicts and saving option ROM space

This section provides information about clearing hardware option conflicts and saving option ROM space on your computer. Do not disable this jumper if you plan

install FireWire devices on your computer.

Complete the following steps to set the IEEE 1394 (FireWire) enable/disable jumper and clear hardware option conflicts or to save option ROM space:

Read the safety information beginning on page vii and “Handling static-sensitive devices” on page 29.

Turn off the computer and all attached devices.

Disconnect the power cord.

Remove the side cover.

Locate the IEEE 1394 (FIreWire) enable/disable jumper on the system board. Remove any adapters that impede access to the jumper. An illustration showing the location of the jumper on the system board is in “Recovering from a POST/BIOS update failure” on page 84.

Move the IEEE 1394 (FireWire) enable/disable jumper from pins 1 and 2 to pins

and 3 to set it to disabled. The default is enabled.

Replace any adapters that were removed; then, replace the side cover.

Connect the computer to a power source, keyboard, monitor, and mouse.

Turn on the computer.

IBM IntelliStation M Pro Types 6225 and 6228: User’s Guide

IBM 6225, 6228, IntelliStation M Pro Type 6225, IntelliStation M Pro Type 6228 User Manual

Specifications and Main Features

Frequently Asked Questions

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