IBM 620410U, IntelliStation E Pro 6204, IntelliStation E Pro 6214 User Manual

Download

IntelliStation E Pro

Types 6204 and 6214

User’s Guide

Welcome. . .

Thank you for buying an IBM IntelliStation E Pro computer.

Set up the computer

This contains

User’s Guide

information for setting up, installing options, and preparing applications to run on your computer. This book also contains information regarding everyday use and solving problems.

You can find the most current information about your computer at http://www.ibm.com/pc/support/ on the IBM Web site.

Start the computer

Did the computer

start correctly?

Yes

Do you plan to

useWindows XP?

Yes

Complete the setup

program

Go to the Computer Support

flowchart inside this cover

Install another

operating system

System is ready to use.

• Click on your desktop

Access IBM

and register your computer

• Install options and applications

Computer Support

Computer working

properly?

Yes

Check all cables for loose connections and verify that all optional devices you installed are on the compatibility matrix. You can view the atcompatibility matrix

http://www.pc.ibm.com/us/accessories/ intellistation/index.html/

Problem

solved?

Yes

Use the troubleshooting information provided with your computer to determine the cause of the problem and the action to take.

After you register and profile, you will be able to:

• Diagnose problems using the IBM Online Assistant

• Participate in the IBM discussion forum

• Receive e-mail notifications of technical updates related to your profiled products

http://www.ibm.com/pc/register/ http://www.ibm.com/pc/support/

View information about IBM Support Line at

http://www.ibm.com/services/sl/products/

or view support telephone numbers at

http://www.ibm.com/planetwide/

View support telephone numbers at

http://www.ibm.com/planetwide/

Problem

solved?

Yes

Flash the latest levels of BIOS, and download the latest level of diagnostics. You can download this code at

http://www.ibm.com/pc/support/

Yes

Problem

solved?

Hardware

Software

Hardware

or Software

problem?

IBM IntelliStation E Pro Types6204and6214

User’ s Guide



Note::

Before using this information and the product it supports, be sure to read the general information in Appendix E, “Warranty information” on page 125 and Appendix F, “Notices” on page 137.

Third Edition (June 2002)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Safety information .......................x

Preface ...........................xiii

Related Publications .......................xiii

Notices and statements used in this book ...............xiii

Chapter 1. Introducing the IntelliStation E Pro .............1

Features and specifications for the desktop model ............2

Features and specifications for the tower model .............3

Inventory checklist ........................4

Software............................4

Preinstalled software ......................4

Software Selections CD .....................6

Device Driver and IBM Enhanced Diagnostics CD ...........6

Other software ........................6

What your computer offers .....................6

Reliability, availability, and serviceability features .............7

Computer controls and indicators ..................8

Chapter 2. Setting up your computer ................11

Selecting a location for your computer ................11

Arranging your workspace .....................11

Comfort ..........................11

Glare and lighting .......................12

Air circulation ........................12

Electrical outlets and cable lengths ................12

Moving the stabilizing feet ....................12

Setting the voltage-selection switch .................13

Connecting computer cables ....................14

Recording important numbers ...................16

Running the operating system setup program .............16

Registering your computer.....................17

Using Access IBM ........................17

Installing other operating systems ..................18

Product Recovery Program ....................18

Creating emergency diskettes ...................19

Creating a Recovery Repair diskette ................19

Creating a Norton AntiVirus Rescue diskette .............19

Chapter 3. Operating your computer ................21

Turning on your computer .....................21

Using video features .......................21

Video device drivers ......................22

Changing monitor settings ....................22

Using audio features .......................23

Line in ...........................23

Line out ..........................23

Microphone .........................23

Managing your computer on a network ................23

WakeonLAN........................23

Intel Boot Agent .......................24

LANClient Control Manager (LCCM) ................24

System Migration Assistant ...................24

Desktop Management Interface ..................24

Using security features ......................24

Anti-intrusion features .....................24

Component protection .....................25

Data protection ........................25

Locking the keyboard .....................25

Shutting down your operating system ................26

Turning off your computer .....................26

Chapter 4. Configuring your computer ...............29

Using the IBM Setup Utility program .................29

Starting the IBM Setup Utility program ...............29

IBM Setup Utility main menu choices ................30

Using the SCSISelect Utility program (some models) ...........34

Starting the SCSISelect Utility program ...............34

SCSISelect menu choices ....................34

Using the Intel Boot Agent Utility program ...............35

Starting the Intel Boot Agent Utility program .............36

Intel Boot Agent Utility menu choices ................36

Chapter 5. Installing options ...................39

Before you begin ........................39

System reliability considerations .................39

Handling static-sensitive devices .................39

Desktop model .........................40

Major components of the desktop model ..............40

System board ........................41

Installing options in a desktop model ................43

Tower model ..........................56

Major components of the tower model ...............56

System and PCI extender boards .................57

Installing options in a tower model .................60

Connecting external options ....................76

Input/output connector locations .................77

Input/output connectors .....................78

Chapter 6. Solving problems ...................83

Diagnostic tools overview .....................83

Power-on self-test (POST).....................85

Small computer system interface (SCSI) messages (some models) .....85

Diagnostic programs and error messages ...............86

Text messages ........................86

Starting the diagnostic programs .................87

Viewing the test log ......................88

Diagnostic error message tables .................89

Other diagnostic programs ....................93

Troubleshooting charts ......................93

Software error messages ....................97

Troubleshooting the Ethernet controller ...............97

Ethernet controller messages ..................99

Intel Boot Agent messages ....................105

Recovering your operating system and preinstalled software........106

Recovering or installing device drivers ...............106

Recovering the operating system .................107

Using the Recovery Repair diskette ................107

Using ConfigSafe and the Save Our System (SOS) feature .......108

iv IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Erasing a lost or forgotten password (clearing CMOS) ..........109

Recovering from a POST/BIOS update failure .............110

Replacing the battery ......................111

Getting information, help, and service ................112

Before you call ........................112

Using the documentation .....................113

Getting help and information from the World Wide Web .........113

Software service and support ...................113

Hardware service and support ...................113

Appendix A. Using the Software Selections CD ...........115

Features of the Software Selections CD ...............115

Starting the Software Selections CD.................115

Installing software using the Software Selections CD ..........116

Appendix B. Caring for your computer ...............117

Basics............................117

Cleaning your computer .....................117

Computer and keyboard ....................117

Monitor screen .......................117

Mouse ..........................117

Moving your computer ......................118

Appendix C. Computer records..................121

Serial numbers and keys .....................121

Appendix D. Viewing the license agreement.............123

Appendix E. Warranty information ................125

Warranty period ........................125

Problem determination ....................125

Warranty service and support ..................126

International Warranty Service ..................126

Purchasing additional services ..................127

IBM Statement of Limited Warranty Z125-4753-06 8/2000 ........128

Part 1 - General Terms ....................128

Part 2 - Country-unique Terms..................130

Appendix F. Notices ......................137

Edition notice .........................137

Trademarks..........................138

Important notes ........................138

Electronic emission notices ....................139

Federal Communications Commission (FCC) statement ........139

Industry Canada Class A emission compliance statement ........139

Australia and New Zealand Class A statement ............139

United Kingdom telecommunications safety requirement ........140

European Union EMC Directive conformance statement ........140

Taiwan electrical emission statement ...............140

Japanese Voluntary Control Council for Interference (VCCI) statement 140

Power cords .........................141

Index ............................143

Contents v

vi IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Safety information

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d’installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Lässäkerhetsinformationen innan du installerar den här produkten.

Statement 1:

DANGER

Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard:

v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical

outlet.

v Connect to properly wired outlets any equipment that will be attached to

this product.

v When possible, use one hand only to connect or disconnect signal

cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached devices.

To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

viii IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Statement 2:

CAUTION:

When replacing the lithium battery, use only IBM®Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water. v Heat to more than 100 C (212 F) v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Statement 3:

CAUTION:

When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable

parts inside the device. v Use of controls or adjustments or performance of procedures other than

those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Safety information ix

Statement 4:

≥18 kg (39.7 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)

CAUTION:

Use safe practices when lifting.

Statement 5:

CAUTION:

The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

x IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Statement 8:

CAUTION:

Never remove the cover on a power supply or any part that has the following

label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Safety information xi

xii IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Preface

This book will help you become familiar with your IBM IntelliStation®E Pro computer and its many features. This book describes how to set up, configure, operate, maintain, and install options in your computer. Information about software, problem solving, and getting help are also included.

Related Publications

The following documentation contains additional information about your computer. Because your computer comes with IBM-preinstalled software, you might be able to view some of these documents in Access IBM. See “Using Access IBM” on page 17. The IBM documents listed below can also be found at http://www.ibm.com on the World Wide Web.

v Hardware Maintenance Manual

This publication contains information for trained service technicians. It can be

found at http://www.ibm.com/pc/support on the World Wide Web.

v README files on the Device Driver and IBM Enhanced Diagnostics CD

Several README files on this CD contain diagnostic tools and preinstalled

device drivers. Other README files on this CD contain information about the

various adapters and devices that might be attached to your computer.

v Adaptec SCSI documentation

This publication, accessible through Access IBM, contains information and

instructions for installing and configuring small computer systems interface

(SCSI) device drivers and devices.

v Safety Information

This publication, accessible through Access IBM, contains multilingual caution

and danger statements.

Notices and statements used in this book

The caution and danger statements used in this book appear in the multilingual Safety Information book. Each statement is numbered for easy reference to the corresponding statements in the safety book.

The following types of notices and statements are used in this book:

v Note: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations. v Attention: These notices indicate potential damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which

damage could occur. v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially

hazardous procedure step or situation. v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the

description of a potentially lethal or extremely hazardous procedure step or

situation.

xiv IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Chapter 1. Introducing the IntelliStation E Pro

Thank you for selecting an IBM IntelliStation E Pro computer. Your computer incorporates many of the latest advances in computing technology and can be expanded and upgraded as your needs change.

If you have access to the Internet, you can obtain up-to-date information about your computer and other IBM computer products at http://www.ibm.com/pc/intellistation/ on the World Wide Web.

See to the following illustrations for the location of the computer model and serial number labels. You will need these numbers to register your computer with IBM.

Note: The illustrations in this document might differ slightly from your hardware.

Desktop model:

Tower model:

Serial number

Features and specifications for the desktop model

The following table provides a summary of the features and specifications for the IntelliStation E Pro Type 6204. Some features and specifications are not available on all models.

Microprocessor:

Memory:

v Minimum: 128 MB v Maximum: 1.0 GB v Type: PC133 error-correcting

v Slots: three dual inline (two slots

Internal drives:

v Hard disk drive: IDE or SCSI v One of the following:

Expansion bays:

v Two 5.25-in. bays (one CD-ROM

v One 3.5-in. bay (one diskette

PCI expansion slots:

Power supply:

Video adapters:

v NVIDIA Quadro2 EX AGP

v Matrox Millennium G450 (DVI-I)

v NVIDIA Quadro4 200NVS

Pentium®4 with 256 KB

Intel or 512 KB Level-2 cache

code (ECC) DIMMs

supported)

– CD-ROM: IDE – DVD-ROM: IDE – CD-RW: IDE

drive installed, one hard disk drive installed)

drive installed)

Three 33 MHz/32-bit low-profile slots on the system board

160 watt (90-240 V ac)

adapter with 32 MB video memory

with 32 MB DDR SDRAM video memory and a single DVI-I or dual analog connector

(LFH-60) with 64 MB SDR SDRAM video memory and dual analog connectors (or dual digital monitor capability with the purchase of an additional pig-tail cable)

Size and weight:

v Height: 104 mm (4.1 in.) v Depth: 412 mm (16.2 in.) v Width: 360 mm (14.2 in.) v Weight: approximately 9.1 kg (20 lb)

when fully configured or 6.8 kg (15.0 lb) minimum

Integrated functions:

v 10BASE-T/100BASE-TX Ethernet

controller on the system board with RJ-45 Ethernet port

v Two serial ports v One parallel port v Four USB ports (two front, two rear) v Keyboard port v Mouse port v Audio ports

– Line out – Line in – Mic

v Dual-channel bus mastering IDE

controller

Acoustical noise emissions:

v Sound power, idling: 5.1 bel

maximum

v Sound power, operating: 5.2 bel

maximum

Environment:

v Air temperature:

– Computer on: 10° to 35°C (50.0°

to 95.0°F). Altitude: 0 to 2133 m (6998.0 ft)

– Computer off: 10° to 43°C (50.0°

to 109.4°F). Maximum altitude: 2133 m (6998.0 ft)

v Humidity:

– Computer on: 8% to 80% – Computer off: 8% to 80%

Heat output:

Approximate heat output in British thermal units (Btu) per hour v Minimum configuration: 257 Btu (75

watts)

v Maximum configuration: 686 Btu

(200 watts)

Electrical input:

v Sine-wave input (50-60 Hz) required v Input voltage low range:

– Minimum: 90 V ac – Maximum: 137 V ac

v Input voltage high range:

– Minimum: 180 V ac – Maximum: 265 V ac

v Input kilovolt-amperes (kVA)

approximately:

– Minimum: 0.08 kVA – Maximum: 0.52 kVA

2 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Features and specifications for the tower model

The following table provides a summary of the features and specifications for the IntelliStation E Pro Type 6214. Some features and specifications are not available on all models.

Microprocessor:

v Intel Pentium 4 with 256 KB or

512 KB Level-2 cache

Memory:

v Minimum: 128 MB v Maximum: 1.5 GB v Type: PC133 error-correcting

code (ECC) DIMMs

v Slots: three dual inline

Internal drives:

v Hard disk drive: IDE or SCSI v One of the following:

– CD-ROM: IDE – DVD-ROM: IDE – CD-RW: IDE

Expansion bays:

v Two 5.25-in. bays (1 CD-ROM

drive installed)

v Five 3.5-in. bays (1 diskette drive

installed)

PCI expansion slots:

v Three 33 MHz/32-bit slots on the

system board

v Two 33 MHz/32-bit slots on the

adapter extender card

Power supply:

340 watt (90-240 V ac)

Video adapter: (depending on your model) v Matrox G450 AGP adapter with 16

MB SDRAM video memory

v Matrox Millennium G450 (DVI-I) with

32 MB DDR SDRAM video memory and a single DVI-I or dual analog connector

v NVIDIA Quadro2 Pro AGP adapter

with 64 MB SDRAM video memory

v NVIDIA Quadro4 200NVS (LFH-60)

with 64 MB SDR SDRAM video memory and dual analog connectors (or dual digital monitor capability with the purchase of an additional pig-tail cable)

v ATI Fire GL8800 (DVI-I and VGA)

with 128 MB DDR SGRAM video memory with one analog and one DVI-I connector

Size and weight:

v Height: 445 mm (17.5 in.) v Depth: 498 mm (19.6 in.) v Width: 165 mm (6.5 in.) v Weight: approximately 19.5 kg (43 lb)

when fully configured or 15.9 kg (35 lb) minimum

Integrated functions:

v 10BASE-T/100BASE-TX Ethernet

controller on the system board with RJ-45 Ethernet port

v Two serial ports v One parallel port v Four USB ports (two front, two rear) v Keyboard port v Mouse port v Audio ports

– Line out – Line in – Mic

v Dual-channel bus mastering IDE

controller

Acoustical noise emissions:

v Sound power, idling: 5.1 bel

maximum

v Sound power, operating: 5.2 bel

maximum

Environment:

v Air temperature:

– Computer on: 10° to 35°C (50.0°

to 95.0°F). Altitude: 0 to 2133 m (6998.0.7 ft)

– Computer off: 10° to 43°C (50.0°

to 109.4°F). Maximum altitude: 2133 m (6998.0 ft)

v Humidity:

– Computer on: 8% to 80% – Computer off: 8% to 80%

Heat output:

Approximate heat output in British thermal units (Btu) per hour v Minimum configuration: 257 Btu (75

watts)

v Maximum configuration: 1455 Btu

(425 watts)

Electrical input:

v Sine-wave input (50-60 Hz) required v Input voltage low range:

– Minimum: 90 V ac – Maximum: 137 V ac

v Input voltage high range:

– Minimum: 180 V ac – Maximum: 265 V ac

v Input kilovolt-amperes (kVA)

approximately:

– Minimum: 0.08 kVA – Maximum: 0.52 kVA

Chapter 1. Introducing the IntelliStation E Pro 3

Inventory checklist

Take an inventory of items as you unpack them to ensure that you have all of the components. If any items are missing or damaged, contact your place of purchase. The following is a list of items shipped with your IBM IntelliStaton E Pro computer:

v One keyboard v One mouse v One power cord (9-ft line cord) v One compact disc with device drivers v This User’s Guide

Software

Your IBM IntelliStation E Pro computer comes with Microsoft®Windows®XP Professional diagnostic tools, and device drivers. Some software is preinstalled on your computer, and some software is on the Software Selections CD and on the Device Drivers and IBM Enhanced Diagnostics CD that come with your computer.

Important

The software, other than the Microsoft operating system, is licensed under the terms of the IBM International License Agreement for Non-Warranted Programs. Use of your computer signifies acceptance of this license agreement. For detailed instructions about viewing the license agreement, see Appendix D, “Viewing the license agreement” on page 123.

Preinstalled software

In addition to the Microsoft operating system, your preinstalled software includes the following programs:

v Access IBM

This program provides a central menu of links on your desktop where you can easily access programs and utilities for the common tasks that you might want to perform.

v Adobe Acrobat Reader

You can use this program to read Portable Document Format (PDF) files, including your online documentation. You can download the most updated Adobe Acrobat Reader for other languages and operating systems from the Adobe Web site at http://www.adobe.com/ on the World Wide Web.

v ConfigSafe

You can use this program for comprehensive configuration tracking and recovery. It provides features to restore your system if your computer becomes damaged, unusable, or unstartable

v IBM Backup and Restore

This program provides a link to the Web site from which you can download the IBM Backup and Restore program. The program creates and stores a backup image of the primary partition (drive C) of your hard disk drive. You can recover this backup image in the event that drive C becomes damaged or unusable.

v IBM Product Registration

preinstalled and a variety of software, including application programs,

1. The Microsoft Certificate of Authenticity is your assurance that the Windows software in your computer is legally licensed from Microsoft Corporation.

4 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

You can use this program to register your computer with IBM. When you register your computer with IBM, information is entered into an IBM database, which enables IBM to contact you in case of a recall or other severe problem. Some locations offer extended privileges and services to registered users.

v Online Books

You can use this program to access documentation that contains detailed information about your computer.

v PC-Doctor for Windows

This program contains diagnostic tools that you can use within your Windows operating system. In addition to isolating hardware problems, these tools provide information about your computer operating environment and some software components. Support documentation is built into the help system.

v Device drivers

The device drivers for factory-installed features are preinstalled on your computer. The latest device drivers are also available at http://www.ibm.com/pc/support/ on the World Wide Web.

v Product Recovery Program

You can use this program to recover the Windows operating system and other software programs in the event of a system failure.

Important

The Product Recovery Program is on a hidden, hard disk drive partition. Do not delete or otherwise destroy this partition.

You must have Internet access to use some of these programs. For more information about connecting to the Internet, refer to the operating system documentation that comes with your computer.

See Chapter 3, “Operating your computer” on page 21 for additional information about your preinstalled software. For more information about using the recovery programs and solving problems, see Chapter 6, “Solving problems” on page 83.

Important:

1. You can reinstall the device drivers and applications that come with your computer from the directories on your hard disk drive. For more information about recovering your computer software, see “Recovering your operating system and preinstalled software” on page 106.

2. The device drivers and some programs are also available at http://www.ibm/com/pc/support/ on the World Wide Web and on the Device Drivers and IBM Enhanced Diagnostics CD.

Chapter 1. Introducing the IntelliStation E Pro 5

Software Selections CD

The Software Selections CD contains application programs and support software for use with your computer, such as:

™

v IBM Update Connector

updates from the IBM Web site. Update Connector can automatically determine when your computer needs available updates and can install them at your option.

v Norton AntiVirus for IBM is used to detect and remove viruses from your

computer.

v Tivoli

information about your computer and monitor its operation.

v IBM Universal Manageability (UM) Services streamline and automate personal

computer (PC) systems management and support tasks, such as asset deployment and tracking.

Management Agent can be used by a network administrator to gather

is used to download software programs and software

Device Driver and IBM Enhanced Diagnostics CD

The diagnostic test programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD. These programs provide the primary methods of testing system

components. Some of the preinstalled device drivers are also stored on this CD.

Other software

Lotus SmartSuite®contains a package of powerful, award-winning productivity applications and everything you need to access the Internet. Your computer comes with either a Lotus SmartSuite CD or a proof of entitlement to receive one free CD-ROM version of Lotus SmartSuite. To install your SmartSuite the Lotus SmartSuite CD into your CD-ROM drive, or contact your network administrator for assistance.

package, insert

What your computer offers

Your computer takes advantage of advancements in data storage, memory, systems management, and network environments. Your computer includes:

v High performance accelerated graphics port (AGP) graphics

Your computer comes with an AGP graphics adapter installed. This high-performance adapter supports high resolutions and includes many performance-enhancing features for your operating-system environment.

v Large system memory

Depending on the model, your computer supports a maximum of either 1.0 GB or

1.5 GB of system memory. The memory controller provides error code correction

(ECC) support for up to three industry-standard PC133, 3.3V, 168-pin, 133 Megahertz (MHz), unregistered, synchronous dynamic random access memory (SDRAM) dual inline memory modules (DIMMs).

v Systems-management capabilities

Your computer comes with features that a network administrator or file server can can use to remotely manage and control your computer. Some of the features include: Wake on LAN See “Managing your computer on a network” on page 23 for more information.

v Integrated network environment support

Your computer comes with an Ethernet controller on the system board. This Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps networks. The computer automatically selects between 10BASE-T and

, Remote Administration, and System Migration Assistant.

6 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

100BASE-TX environments. The controller provides full-duplex (FDX) capability, which enables simultaneous transmission and reception of data on the Ethernet local area network (LAN).

Reliability, availability, and serviceability features

Three important computer design features are reliability, availability, and serviceability (RAS). The RAS features help to ensure the integrity of the data that is stored on your computer, the availability of the computer when you need it, and the ease with which you can diagnose and repair problems.

The following is an abbreviated list of the RAS features that your computer supports. Many of these features are explained in later chapters of this publication.

v Reliability features

– Boot block recovery – Cooling fans with speed-sensing capability – Error code correction (ECC) front-side buses (FSBs) – ECC L2 cache and system memory – Parity checking on the small computer system interface (SCSI) bus – Advanced configuration and power interface (ACPI) – Power-on self-test (POST) – Synchronous dynamic random access memory (SDRAM) with serial presence

detect (SPD)

v Availability features

– Advanced Desktop Management Interface (DMI) features – Auto-restart initial program load (IPL) power supply – Automatic error retry or recovery – Automatic computer restart after power failure – Built-in, menu-driven configuration and setup programs – Built-in, menu-driven SCSI configuration programs (some models) – Monitoring support for temperatures, voltages, and fan speed – Upgradable basic input/output system (BIOS), diagnostics, and POST – Wake on LAN (WOL) capability

v Serviceability features

– 24 hours a day, 7 days a week Customer support – 3-year warranty – Adaptec built-in self-test (BIST) – Preinstalled Ethernet adapter – CD-ROM-based diagnostics programs – Diagnostic support of Ethernet adapters – Error codes and messages – Processor serial number access – Read-only memory (ROM) checksums – Vital product data (VPD); includes serial number information and replacement

part numbers, stored in nonvolatile memory, for easier remote maintenance

Chapter 1. Introducing the IntelliStation E Pro 7

Computer controls and indicators

This section identifies the controls and indicators of the tower and desktop models.

Note: Some models come with a DVD-ROM or a CD-RW. If so, the control buttons

and indicator lights might be in a different location than shown here.

Ethernet transmit/ receive activity

Ethernet speed 100 Mbs

Diskette drive activity light

Diskette eject button

CD-ROM drive activity light

CD eject button

Power-control button

Power-on light

Hard disk drive activity light

Note: The front bezel door is not shown here so that the drive bays are visible.

Ethernet speed 100 Mbps

CD eject button

CD-ROM drive activity light

Diskette eject button

Diskette drive activity light

Hard disk drive activity light

Power-on light

Power control button

Ethernet transmit receive activity

8 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

CD-ROM drive eject button: opens and closes the CD tray.

CD-ROM drive activity light: indicates when the CD-ROM drive is in use.

Diskette drive activity light: indicates when the diskette drive is in use.

Diskette drive eject button: releases a diskette from the drive.

Ethernet speed 100 Mbps: when this light is on, the Ethernet speed is 100 Mbps.

When this light is off, the Ethernet speed is 10 Mbps.

Ethernet transmit/receive activity: when this light is on, there is activity between the computer and the network.

Power-control button: enables you to turn the computer on or off manually.

Power-on light: indicates when your computer is turned on.

Hard disk drive activity light: indicates when the hard disk drive is in use.

Chapter 1. Introducing the IntelliStation E Pro 9

10 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Chapter 2. Setting up your computer

This chapter provides information about setting up your computer and preparing it to run your applications.

Read the “Safety information” on page vii before setting up your computer.

You will need the following items:

v A computer v A computer power cord v A keyboard v A mouse v A monitor (sold separately with signal cable and power cord) v This User’s Guide

If you are missing an item, contact your place of purchase.

Selecting a location for your computer

Make sure you have an adequate number of properly grounded electrical outlets for the computer, monitor, and any other devices. Select a location for the computer where it will remain dry. Leave about 50 mm (2 in.) of space around the computer for proper air circulation. For information about arranging your computer and ease-of-use, see the following sections.

Arranging your workspace

To get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets can also affect the way you arrange your workspace.

Comfort

The following guidelines will help you decide what working position suits you best.

Choose a chair to reduce fatigue from sitting in the same position for long periods. The backrest and seat should adjust independently and provide good support. The seat should have a curved front to relieve pressure on the thighs. Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor, or on a footrest.

When using the keyboard, keep your forearms parallel to the floor and your wrists in a neutral, comfortable position. Try to keep a light touch on the keyboard, and your hands and fingers relaxed. Change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet.

Adjust the monitor so that the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and position it so that you can view it without having to twist your body.

Glare and lighting

Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Place the monitor at right angles to light sources whenever possible. Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You might have to adjust the Brightness and Contrast controls on the monitor as the lighting changes throughout the day.

Where it is impossible to avoid reflections or to adjust the lighting, place an antiglare filter over the screen. However, these filters might affect the clarity of the screen image; try them only after you have exhausted other methods of reducing glare.

Dust compounds problems associated with glare. Clean your monitor screen periodically using a soft cloth moistened with a nonabrasive, liquid glass cleaner.

Air circulation

Your computer and monitor produce heat. The computer fan pulls in fresh air and forces out hot air. The monitor lets hot air escape through vents. Blocking the air vents can cause overheating, possibly resulting in malfunction or damage. Place the computer and monitor so that nothing blocks the air vents; usually 51 mm (2 in.) of air space is sufficient. Also, make sure the vented air is not blowing on someone else.

Electrical outlets and cable lengths

The location of electrical outlets and the length of device power cords and cables might determine the final placement of your computer.

When arranging your work space:

v Avoid the use of extension cords. Whenever possible, plug the computer power

cord directly into an electrical outlet.

v Keep power cords and cables neatly routed away from walkways and other areas

where they might be accidentally dislodged.

For more information about power cords, see “Power cords” on page 140.

Moving the stabilizing feet

The four feet attached to the bottom of the tower model computer provide additional stability when the feet are placed in the stabilizing position.

Complete the following steps to place the feet in the stabilizing position.

1. Place the computer on its side.

2. Locate the release tab inside a foot; then, lift up on the tab.

3. Rotate the foot inward to the unlocked position; then, remove the foot from the computer.

4. Align the post in the center of the foot with the hole on the bottom of the computer and place the foot between the guides indicated on the computer.

12 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

5. Rotate the foot outward until the foot locks into place.

Release tab

Guides

Feet (unlocked position) Feet (locked position)

Release tab

6. Complete steps 2 on page 12 through 5 for each foot.

Note: When you need to access the inside of the computer to install options, you

might find it easier to lay the computer on its side. If you do so, make sure that the feet are in the non-stabilizing position. Otherwise, the feet might break off the computer because of the weight of the computer.

Setting the voltage-selection switch

If you have a desktop model, check the position of the voltage-selection switch located beside the power cord connector. Use a ballpoint pen to slide the switch, if necessary.

v If the voltage supply range in your location is 90-137 V ac, set the switch to 115

v If the voltage supply range in your location is 180-265 V ac, set the switch to 230

Guides

Voltage switch

115

Chapter 2. Setting up your computer 13

Connecting computer cables

Use the following steps to set up your computer. Look for the small icons on the following pages, and on the back of your computer.

Your computer connector panel has color-coded connectors. If the cables use the color-code conventions on your computer, match the color of the cable end with the color of the connector. For example, match a blue cable end with a blue panel connector, a red cable end with a red panel connector, and so on.

1. Connect the monitor cable to the monitor connector. Tighten the screws; then, connect the keyboard cable to the keyboard connector, and connect the mouse cable to the mouse connector.

Monitor

Keyboard Mouse

2. Connect any additional devices you have. v Connect a printer or parallel device to the parallel connector.

Parallel

v Connect a serial device or external modem to the serial connector.

Serial Device

v Connect Universal Serial Bus (USB) devices to either of the USB connectors.

14 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

USB Device

v Connect optional devices, such as speakers, microphones, or headphones,

for models with an audio device. From left to right or top to bottom, depending on your model, the audio connectors are Line in, Line out, and Mic.

Audio

v Connect the Ethernet cable to the RJ-45 Ethernet connector.

Important:

To operate the computer within FCC Class A limits, use a category 5 Ethernet cable.

Ethernet

3. Connect the power cord to the power connector located on the rear of the computer. If there is a label covering the power connector, remove it.

Powe r

Attention: If you have a desktop model, check the position of the voltage-selection switch. Use a ball point pen to slide the switch, if necessary.

Voltage switch

115

v If the voltage supply range in your location is 90-137 V ac, set the voltage

switch to 115 V.

v If the voltage supply range in your location is 180-265 V ac, set the voltage

switch to 230-265 V.

Chapter 2. Setting up your computer 15

4. Connect the power cords into properly grounded electrical outlets.

Note: When the power cord is first plugged in, the computer might turn on for a

few seconds, then turn off. This is normal.

Recording important numbers

Locate the serial, model, and type numbers. Record this information in Appendix C, “Computer records” on page 121. You will need these numbers when communicating with IBM about your computer.

Running the operating system setup program

If you are starting your computer for the first time, the Microsoft Windows setup program runs automatically when you start the computer. The program will prompt you to make choices or type information. If you need more detailed information than is provided in this User’s Guide, see your Microsoft operating-system manual.

Important information to know before you start:

v The setup program might be slightly different from the one described in your

operating-system manual. Some choices do not appear because they are preset.

v During the setup procedure, you must indicate that you accept the license

agreement.

v The Microsoft registration information will already be displayed in the registration

field. If the Product ID number is not already displayed, you must type it. The Product ID is on a label attached to the computer.

To complete the setup program, you will need the following information.

v The Microsoft documentation that comes with your computer.

v Network information (if applicable) from your network administrator.

v The printer model and port, if a printer is attached directly to your computer.

Important

After turning on your computer for the first time, you must complete the operating system setup procedure before turning off your computer; otherwise, unexpected results might occur.

After the setup procedure finishes and the computer restarts, the Windows desktop opens. Your computer is ready for use.

16 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Registering your computer

Registering your computer helps IBM provide better service to you. When IBM receives your registration information, it is placed into a central technical support database. If you need technical assistance, the technical support representative will have information about your computer. In addition, comments about your computer are reviewed by a team dedicated to customer satisfaction and are taken into consideration in making improvements to IBM computers. To register your computer, use one of the following methods:

v Register through Access IBM. In Access IBM, click Get started. Click

Registering your IBM Computer, and then follow the instructions in the window.

(See “Using Access IBM” for further information.)

v If you have Windows 2000 Professional Workstation, click the IBM Register icon

on the desktop and follow the directions.

v Register your computer at http://www.ibm.com/pc/register/ on the World Wide

Web.

Note: The Register program that starts through Access IBM or the IBM

Registration icon will enable you to print the registration information and provide a mailing address in the event no Internet access is available.

Using Access IBM

Access IBM is an interface through which you can quickly access information or perform specific tasks.

The choices available from the Access IBM main menu are as follows:

v About your computer

Select this choice to display information about tasks that are typically performed immediately after installing a new computer, personalizing your computer to fit your needs, protecting your data, upgrading your computer hardware, purchasing IBM services, purchasing IBM options, solving problems, and viewing the IBM International License Agreement.

v Tools & Tips

Select this choice to display information about access support, diagnostic programs, data backup and recovery tools, AntiVirus tools, data transfer tools, configuration backup and restoration tools, and online books.

v On the Web

Select this choice to display information about obtaining additional information and support on the World Wide Web.

Complete the following steps to use Access IBM.

1. Double-click the Access IBM icon on the Windows desktop. If the Access IBM icon is not available on your desktop, click Start → All Programs → Access IBM. For Windows 2000, click Start → Programs → Access IBM.

2. Click one of the categories listed on the menu (for example, Get Started).

3. Click a topic.

Chapter 2. Setting up your computer 17

Installing other operating systems

Your computer comes with Microsoft Windows 2000 or Microsoft Windows XP preinstalled.

To install another operating system, follow the instructions in the documentation provided with the operating system and any updates. Then, follow the instructions in the README file on the Device Driver and IBM Enhanced Diagnostics CD to install the support software.

Note: If you install another operating system, you might need additional software or

device drivers. Hardware-specific support software is available on the Device Driver and IBM Enhanced Diagnostics CD. If you experience problems with the device drivers installed from this CD, you can obtain the latest device drivers at http://www.ibm.com/pc/support/ on the World Wide Web.

Before installing any operating system, be sure you obtain the latest updates. Contact the operating system manufacturer or, if applicable, check the manufacturer’s World Wide Web site to obtain the updates.

Additional information about operating systems is posted periodically at http://www.ibm.com/pc/support/ on the World Wide Web.

Product Recovery Program

The Product Recovery Program reinstalls your computer operating system and preinstalled software. It is on the hidden partition on the hard disk. The Product Recovery Program runs independently of the operating system.

If you are using FDISK, Disk Management, or another utility to reformat the hard disk drive, you might see the partition where the Product Recovery Program is stored. Do not delete this partition or the Product Recovery Program will be lost.

If your hard disk drive, including the partition where the Product Recovery Program resides, becomes damaged or you replace the hard disk drive, contact IBM to order the IBM Product Recovery CD to recover your preinstalled operating system, application programs and device drivers. See “Getting information, help, and service” on page 112 for details.

18 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Creating emergency diskettes

At your earliest opportunity, create a Recovery Repair diskette, a Norton AntiVirus Rescue diskette, and an IBM Enhanced Diagnostics diskette, and store them in a safe place. Use the following sections to help you create a Recovery Repair diskette and a Norton AntiVirus Rescue diskette. See “Creating an IBM Enhanced Diagnostics diskette” on page 87 for information about how to create an IBM Enhanced Diagnostics diskette.

Creating a Recovery Repair diskette

In the unlikely event that your desktop becomes unusable, the Recovery Repair diskette will enable you to access the Product Recovery Program. Additional information about the diskette is in Access IBM. For more information about using this diskette, see “Using the Recovery Repair diskette” on page 107.

Do the following to create the Recovery Repair diskette:

1. From the Access IBM menu, click Protect data.

2. Click Creating emergency diskettes.

3. Click Recovery Repair diskette.

4. Follow the instructions on the screen.

Creating a Norton AntiVirus Rescue diskette

The Norton AntiVirus program periodically checks your drives for computer viruses. Additional information about creating and using the diskette is in Access IBM.

Do the following to create the Norton AntiVirus Rescue diskettes:

1. From the Access IBM menu, click Protect data.

2. Click Creating emergency diskettes.

3. Click Norton AntiVirus Rescue Disks.

4. Follow the instructions on the screen.

Chapter 2. Setting up your computer 19

20 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Chapter 3. Operating your computer

This chapter provides information for the day-to-day use of your computer.

Turning on your computer

Do the following to start your computer:

1. Turn on all peripheral devices first.

2. Press the power-control button on your computer. For the location of the powercontrol button, see “Computer controls and indicators” on page 8.

What you see and hear when you start up your computer depends on the features installed and the settings in the IBM Setup Utility program.

If power-on self-test (POST) detects a problem, there might be a series of beeps or no beep, and a numeric error message might appear on the screen. Write down any beep series and error code numbers with descriptions, then see “Troubleshooting charts” on page 93 for the explanation of error codes.

During startup, the following messages might be displayed briefly:

v To start the Product Recovery Program, Press F11 v Hit <F2> if you want to run SETUP v Press CTRL+A for SCSISelect Utility (some models only)

To use these features, press the appropriate function key or keys quickly. The messages appear for only seconds. For more information about these messages, see “Using the IBM Setup Utility program” on page 29 and “Using the SCSISelect Utility program (some models)” on page 34.

During startup, you might not see Hit <F2> if you want to run SETUP. If you want to see the prompt, see instructions for displaying the prompt in “Using the IBM Setup Utility program” on page 29.

The IBM Setup Utility program will help you configure your computer with passwords, PCI adapter configuration, and other options. The IBM Setup Utility menu is displayed at the top of the screen. To navigate the menu and screen items, follow the directions on the right of the screen.

The operating system and application programs initiate from the hard disk drive. If your computer is attached to a network, the computer will begin attaching to any LANs and remote applications to which you have access. A network administrator can also ″wake up″ your computer (start it remotely) to download programs or gather information about computer performance. For more information see, “Wake on LAN” on page 23.

Using video features

Your computer has an accelerated graphics port (AGP) graphics adapter that renders 2D or 3D image quality and that uses a standard video protocol for displaying text and graphic images on a monitor screen. The adapter supports a variety of video modes. Video modes are different combinations of resolution, refresh rate, and color defined by a video standard for displaying text or graphics.

Video device drivers

To take full advantage of the graphics adapter in your computer, some operating systems and application programs require custom software, called video device drivers. These device drivers provide greater speed, higher resolution, more available colors, and flicker-free images.

Device drivers for the graphics adapter and a README file with instructions for installing the device drivers are provided on the Device Driver and IBM Enhanced Diagnostics CD that comes with your computer and in the IBMTOOLS\DRIVERS directory on the hard disk drive. You can use the device driver installation instructions if you need to reinstall the device drivers or if you need information about obtaining and installing updated device drivers. For more information about installing device drivers, see “Recovering or installing device drivers” on page 106.

Changing monitor settings

To get the best possible image on your screen and to reduce flicker, you might need to reset the resolution and refresh rate of your monitor. You can view and change monitor settings through your operating system using the instructions provided in the README files on the Device Driver and IBM Enhanced Diagnostics CD or on the hard disk drive in the drivers directory that comes with your computer. See your operating system documentation for more information about monitor settings.

Attention: Before changing monitor settings, review the documentation that comes with your monitor. Using a resolution or refresh rate that is not supported by your monitor might cause the screen to become unreadable and could damage the monitor. The information that comes with your monitor usually includes resolution and screen refresh rates that your monitor supports. If you need additional information, contact the manufacturer of the monitor.

If you are using a cathode ray tube (CRT) monitor, set your monitor for the highest noninterlaced refresh rate that the monitor supports. If your monitor complies with the VESA display data channel (DDC) standard, it is probably already set to the highest refresh rate the monitor and video controller can support. If you are not sure if your monitor is DDC-compliant, see the documentation provided with the monitor.

If you are using a flat-panel monitor, the refresh rate does not have to be set to the highest noninterlaced refresh rate that the flat-panel monitor supports. Flat-panel monitors produce flicker-free images even when they are operating at a minimum 60 Hz noninterlaced rate.

If you have a dual-monitor video adapter and you connect both monitors, you will be prompted at the first startup afterwards to enable the Multi-head option, which enables you to use both monitors. Click Yes to enable the option and use both monitors.

Note: If you click No at the prompt, but want to use both monitors, you will need to

enable the multi-head option through the video adapter settings. For the Matrox Millennium G450 video adapter, for example, you can enable the option using the following procedure:

v If you have Windows 2000:

1. Right-click the Matrox PowerDesk icon on the right-hand portion of the Windows 2000 task bar, and select Display properties.

2. Click Settings → Advanced → Dualhead → Enable dualhead → Apply.

22 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

3. If asked if you would like to keep this setting, click Yes.

v If you have Windows XP Professional:

1. Click Settings → Start → Control Panel → Appearance and Themes → Display.

2. Click Advanced → Dualhead → Enable dualhead → Apply.

3. If asked if you would like to keep this setting, click Yes.

Using audio features

Your computer has an integrated audio controller that supports Sound Blaster applications and is compatible with the Microsoft Windows Sound System. Your computer also has a single internal speaker and three audio connectors. Using the audio controller, you can record and play back sound and music to enhance multimedia applications. Optionally, you can connect two stereo speakers to the Line out connector to enjoy improved sound with multimedia applications.

The audio connectors in your computer are 3.5 mm (0.125-in.) mini-jacks. For the location of the audio connectors, see “Input/output connectors” on page 78.

Line in

This connector accepts external devices, such as line output from a stereo, television, or a musical instrument.

Line out

This connector is used to send audio signals from the computer to external devices, such as speakers, headphones, or the audio line-in jack on a stereo system.

Note: The internal speaker on the computer is disabled when any devices are

attached to this connector.

Microphone

This connector accepts a microphone to record voice or other sounds on the hard disk. With a microphone attached, you can also use speech recognition software.

Managing your computer on a network

Your computer comes with features that a network administrator or file server can use to remotely manage and control your computer. The following sections describe some of these network management tools.

IBM Universal Manageability Services (UM Services) streamline and automate personal computer (PC) systems management and support tasks, such as asset deployment and tracking. These utilities are available for IBM computers at no additional charge, helping to reduce total cost of ownership of networked computers so that you can focus vital company resources on essential business activities.

Go to http://www.ibm.com/pc/us/software/sysmgmt/ on the World Wide Web for more information about available system management programs.

Wake on LAN

A network administrator can use the Wake on LAN™feature to turn on your computer from a remote location. When the Wake on LAN feature is used with

Chapter 3. Operating your computer 23

network management software, many functions, such as data transfers, software updates, and POST or BIOS updates can be performed on many computers simultaneously.

Intel Boot Agent

The Intel Boot Agent is a software program that enables your computer to startup using a program code image supplied by a remote server. The features of Intel Boot Agent are as follows:

v Compliant with the Wired for Management Baseline 2.0 (WfM 2.0)

v Incorporates the software defined in the PXE Boot Agent specification

v Includes support for Remote Program Load (RPL) runtime and loader software

(10/100 adapters only)

v Compatible with legacy boot agent environments that use BOOTP protocol

v Supported by remote installation programs such as LCCM and Microsoft RIS

For information about configuring the Intel Boot Agent, see “Using the Intel Boot Agent Utility program” on page 35.

LANClient Control Manager (LCCM)

LANClient Control Manager™(LCCM) is a graphical, server-based program that performs mass unattended installations of operating systems, software, device drivers, and BIOS code updates to remote systems. Used with the Wake on LAN feature, LCCM can remotely turn on your computer, so that the installation can be done while the computer is not being used.

For more information or to download this software go to http://www.ibm.com/pc/us/desktop/lccm/ on the World Wide Web.

System Migration Assistant

System Migration Assistant (SMA) helps administrators remotely transfer configurations, profile settings, printer device drivers, and files from an IBM or non-IBM PC to supported IBM systems.

For more information or to download this software go to http://www.ibm.com/pc/us/software/sysmgmt/products/sma/ on the World Wide Web.

Desktop Management Interface

DMI is a method for gathering information about the hardware and software in your computer. In a network environment, network administrators can use DMI to remotely monitor and control your computer.

Using security features

To deter unauthorized use of your computer, you can use anti-intrusion features and other security features that are provided with your computer.

Anti-intrusion features

IBM anti-intrusion features help protect against the theft of computer components, such as the microprocessor, system memory modules, or disk drives.

24 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

A cover lock is built into your computer to prevent the cover from being removed. Two identical keys for the cover lock are also supplied. A tag attached to the keys has the key serial number and the address of the key manufacturer.

Important

Record the key-code number along with the manufacturer address and phone number in the space provided in “Appendix C. Computer Records”. Because locksmiths are not authorized to duplicate cover-lock keys, you must order replacement keys from the key manufacturer. You will need the key code when ordering replacement keys.

You can also set the chassis-intrusion detector switch inside the computer to alert the network system administrator each time the computer cover is removed. For more information about setting the chassis-intrusion alert, see Chapter 4, “Configuring your computer” on page 29.

Component protection

Your computer has individual component serial numbers that can be registered with a third-party security company. You can also register the entire system. By registering computer components, you can improve the chances of identifying the components if they are ever stolen and recovered. For more information about component registration, see the IBM support page at http://www.ibm.com/pc/us/desktop/assetid/ on the World Wide Web.

Data protection

You can lose data from the hard disk for a variety of reasons. Security violations, viruses, or hard disk drive failures can all contribute to data loss. To help protect against the loss of valuable information, IBM has incorporated the following data-saving features in your computer.

SMART hard disk drive

Your computer comes with a SMART hard disk drive that is enabled to report potential hard disk failures. If an error is detected, a DMI-compliant warning message is sent to the computer screen and, if the computer is part of a network, to an administrator console. When an error is detected, the data on the hard disk can be backed up and the drive replaced.

SMART Reaction

To help back up important data, IBM provides SMART Reaction™software on the computers with preinstalled software and also on the IBM Software Selections CD. SMART Reaction is a client/server software application that helps users and administrators respond effectively to a warning issued by the SMART hard disk drive.

Virus protection

Your computer has built-in virus protection that can be enabled through the IBM Setup Utility program. This built-in protection checks for viruses in only the boot record. Also, Norton AntiVirus for IBM is installed on the hard disk and on the IBM Software Selections CD.

Locking the keyboard

You can lock the keyboard so that others are unable to use it. If a user password is set using the IBM Setup Utility program, the keyboard is locked when you turn on

Chapter 3. Operating your computer 25

the computer. You must type the correct password before the keyboard will unlock. See Setting Security Passwords in Access IBM or “Security” on page 32.

Some operating systems have a keyboard and mouse lock-up feature. See the documentation that comes with your operating system for more information.

Shutting down your operating system

When you are ready to turn off the computer, use the shutdown procedure for your operating system to save data and prevent damage to your applications. See your operating system manual for more information.

If you have Windows 2000, do the following to shut down your computer:

1. Save and close all files with which you are working.

2. Close all open applications.

3. Click the Windows Start button.

4. Click Shut Down; then click OK to confirm.

If you have Windows XP Professional, do the following to shut down your computer:

1. Save and close all files with which you are working.

2. Close all open applications.

3. Click the Windows Start button.

4. Click Turn Off Computer; then click Turn Off to confirm.

Turning off your computer

You can turn off your computer as follows:

Statement 5:

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

v Press the power control button on the front of the computer. This starts orderly

shutdown of the operating system, if this feature is supported by your operating system, and places the computer in standby mode.

Note: After you turn off the computer, wait at least 5 seconds before you press

the power control button to turn on the computer again.

26 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

v Press and hold the power control button for more than 4 seconds to cause an

immediate shutdown of the computer and place the computer in standby mode. You can use this feature if the operating system stops functioning.

v If you cannot use the power control button to turn off your computer, disconnect

the computer power cords from the electrical outlets.

Note: After disconnecting the power cords, wait approximately 15 seconds for

your computer to stop running.

Important

In some circumstances, your computer might not turn off immediately when you press the power control button. If this happens, press and hold the power-control button until the computer turns off.

Chapter 3. Operating your computer 27

28 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Chapter 4. Configuring your computer

The following configuration programs are available to configure your computer:

v IBM Setup Utility program

The IBM Setup Utility program is part of the basic input/output system (BIOS) code that comes with your computer. You can use this program to configure serial port assignments, change interrupt request (IRQ) settings, change the device startup sequence, set the date and time, and set passwords.

v SCSISelect Utility program (some models)

If your computer comes with a SCSI adapter, you can use the built-in SCSISelect Utility program to configure devices that are attached to the SCSI adapter. Use this program to change default values, resolve configuration conflicts, and perform a low-level format on a SCSI hard disk drive.

v Intel Boot Agent Utility program

The Intel Boot Agent Utility program is part of the BIOS code that comes with your computer. You can use this program to change network startup protocols and startup order and to set menu wait times.

Using the IBM Setup Utility program

This section provides the instructions for starting the IBM Setup Utility program and descriptions of the menu choices that are available.

Starting the IBM Setup Utility program

The IBM Setup Utility program starts automatically when POST detects that newly installed or removed hardware is not reflected in your current configuration. A diagnostic error message is displayed. See “Power-on self-test (POST)” on page 85 for details about POST and “Diagnostic error message tables” on page 89 for information about the error messages.

To start the IBM Setup Utility program:

1. Turn on the computer and watch the monitor screen. If your computer is already on when you start this procedure, you must shut down the operating system, turn off the computer, wait a few seconds until all in-use lights go off, and restart the computer. (Do not use Ctrl+Alt+Del to restart the computer.)

2. When the message Press F1 for Setup appears in the lower-left corner of the screen during startup, press F1. (This prompt appears on the screen for only a few seconds. You must press F1 quickly.)

Note: If you have set both user and administrator passwords, you must type

the administrator password to access the full IBM SetupUtility menu.

3. Follow the instructions that appear on the screen.

Use the left and right arrow keys to select menu choices on the menu bar at the top of the screen. To change a setting on an item, select the item, and press Enter to activate a setting selection dialogue box. Use the up and down arrow keys to select the desired setting, and press Enter again.

IBM Setup Utility main menu choices

The IBM Setup Utility main menu appears at the top of the IBM Setup Utility program screen. Using the items of this menu, you can select settings that you want to change. Item specific Help information for each menu item appears on the right hand side of the IBM Setup Utility program screen. Select the item to view this information. The choices on some menus might differ slightly, depending on the BIOS version on your computer.

IBM Setup Utility

Main

F1 -/+ F9 Esc Enter F10

Devices

System Summary

Product Data: MachineType/Model Flash EEPROM Revision Level Boot Block Revision Level System Board Identifier System Serial Number BIOS Date (MM/DD/YY)

System UUID

System Time (HH:MM:SS) System Date (MM/DD/YY)

Language:

Help Select Item Change Values Setup Defaults Exit Select Menu Select Sub-Menu Save and Exit

Startup

Advanced

ASOK999 20KT05AUS 2005A SYSTEMBOARD 1234567 06/27/01

[09:44:40] [07/02/2001]

[English (US)]

Security

Power Exit

Item Specific Help

Select this option to view a summary of the system hardware configuration

The following sections provide descriptions of the main menu choices.

Main

This choice is automatically selected when the IBM Setup Utility program starts. Here, you can view general information about your computer, such as a summary of components and computer configuration.

The type and speed of the microprocessor, the amount of memory that is installed, the machine type and model number, the computer serial number, and the revision level or issue date of the BIOS code that is stored in the flash electronically erasable programmable ROM (EEPROM), appears under System Summary on this menu choice. You can also view the language that your computer is set to display.

Changes that you make to configuration settings appear on this summary screen. You cannot edit the fields of the configuration and system information, but you can set the system date and time. The system time is in a 24-hour format: hour:minute:second.

Devices

Select this choice to view or change the assignments for devices and input/output ports.

PS/2 Mouse: Select this choice to set whether a PS/2 installed.

pointing device is

Diskette Drive A: Select this choice to set the type of diskette drive installed in your computer. You can disable the diskette drive, or you can enable various types of diskette drives.

30 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Serial Port Setup: Select this choice to configure your computer serial ports. If the port is set to Enabled, you can set the base input/output (I/O) address and the interrupt. If the port is set to Automatic, the operating system automatically configures these settings.

USB Setup: Select this choice to configure the USB ports in your computer. The USB Support setting can be Enabled or Disabled. USB device support determines whether BIOS support for USB devices will be enabled when you startup the computer.

Parallel Port Setup: Select this choice to configure the parallel port of your computer. If the port is set to Enabled, you can set the base input/output (I/O) address, the interrupt, and the direct memory address (DMA). If the port is set to Automatic, the operating system automatically configures these settings.

Video Setup: Select this choice to view the Video Setup menu. Select Active Video determines which video mode will be active when you startup your computer. You can select PCI, AGP, or Integrated in the menu. If the selected video is not available, the computer will select a default video.

IDE Drives Setup: Select this choice to view or change the settings for IDE drives 0, 1, 2, or 3. You can set each drive for Compatible or High Performance. If an IDE device attached to the system board IDE controller does not function properly or causes other IDE devices attached to the same controller to function improperly, set this field to the Compatible mode.

Audio Setup: Select this choice to enable or disable Audio Support.

Network Setup: Select this choice to set the system board Ethernet controller to

Enabled or Disabled. You can also enable Intel Boot Agent and PXE base code. The menu also displays the MAC address for the computer.

Startup

Select this choice to view or change the start options. Start options take effect when you start your computer.

You can select keyboard operating characteristics, such as the keyboard speed and whether the computer starts with the keyboard number lock on or off. You also can enable the computer to run without a diskette drive, monitor, or keyboard.

The computer uses a startup sequence to determine the device from which the operating system starts. For example, you can define a startup sequence that checks for a startable diskette in the diskette drive, then checks the hard disk drive in bay 1, and then checks a network adapter.

You can enable a virus-detection test that checks for changes in the master boot record at startup.

Advanced

Select this choice to change the values for advanced hardware features, such as PCI configuration and Plug and Play operating system settings.

A message appears above the choices on this menu to alert you that the system might malfunction if these options are configured incorrectly. Follow the instructions on the screen carefully.

Chapter 4. Configuring your computer 31

Security

This choice appears at the top of the IBM Setup Utility screen. Select this choice to set several security features, including adapter ROM security, security profile by device, remote administration, and password protection. When you select Set Passwords in the Security menu, you can implement either user password protection or administrator password protection.

Adapter ROM Security: Set the field for this choice to Yes to lock the keyboard during adapter ROM initialization. Use this setting with an administrator password to prevent the use of adapter ROM based utilities.

Security Profile by Device: Select this menu choice to control the level of security for bootable devices.

Remote Administration: Select this choice to enable Remote Administration and Network Boot Integrity Services (BIS) protocol. Enable Remote Administration to run utilities, such as the POST/BIOS Update Utility, without having to type an administrator password.

Select whether to use the network Boot Integrity Services (BIS) protocol prior to startup from the network. Before allowing a network startup, BIS ensures that the startup image is valid and is authorized for your computer.

Set Passwords: Select this choice to set user and administrator passwords and to set password protocols for updating the BIOS code and authorizing password changes.

User password: After you set a user password, you can enable the unattended-start mode. This locks the keyboard and mouse, but enables the computer to start the operating system. The keyboard and mouse remain locked until you type the correct password.

You can use any combination of up to seven characters (A–Z, a–z, 0–9, and blanks) for your user password. Keep a record of your password in a secure place. If you forget the user password, you can regain access to the computer through one of the following methods:

v If an administrator password is set, type the administrator password at the

power-on prompt. Start the IBM Setup Utility program and change the user password.

v Change the position of the CMOS recovery jumper. See “Erasing a lost or

forgotten password (clearing CMOS)” on page 109.

v Remove the battery and then install the battery.

Administrator password: Select this choice to set an administrator password. The administrator password provides access to all choices on the IBM Setup Utility main menu. You can set, change, or delete both the administrator and user passwords and enable a user to change the user password.

Attention: If you set an administrator password and then forget it, you cannot override or remove it. You must replace the system board.

32 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

The following table provides a summary of the password features.

Table 1. Power-on and administrator password features

Type of password Results

User password

Administrator password

Administrator and user password

v Type the password to complete the system startup.

v A limited set of choices are available on the IBM Setup Utility

main menu.

v No password is required to start the system.

v Type the password to access the IBM Setup Utility program.

v All choices are available on the IBM Setup Utility main menu.

v You can type either password to complete the system startup.

v The administrator password provides access to all choices on

the IBM Setup Utility main menu. You can set, change, or delete both the administrator and user passwords, and enable you to change the user password.

v The user password provides access to a limited set of choices

on the IBM Setup Utility main menu. This limited access might include changing or deleting the power-on password.

Power

Select this choice to enable or disable system power settings.

ACPI BIOS IRQ: This field controls what IRQ the Advanced Configuration and Power Interface (ACPI) uses.

ACPI Standby Mode: Select which power level your computer uses in standby mode. If S1 is selected, power is maintained to all devices, but all processor activity is halted. If S3 is selected, power is maintained only for the main memory. Exit from the S3 state might not be supported by all installed adapters.

APM BIOS Mode: This field controls the Advanced Power Management (APM) support to your operating system. Enable this setting when your operating system supports APM-enabled computers. When this option is set to disabled, all APM BIOS support is disabled.

Power Savings: Maximum power savings conserves the greatest amount of system power. Maximum performance conserves power but optimizes the performance of the computer. To alter these settings, choose Customized. To turn off power management, choose Disabled.

After Power Failure: This field controls whether the system will stay on after ac power is removed and then restored. Select Power On if you use a power strip to turn on the computer. Select Stay Off if you want the computer to remain off after power is restored. Select Last State to have the computer return to its previous state.

Low Power Entry and Exit Activity Monitor: Select this choice to set up the system activities that will be monitored for automatic power management.

Automatic Power On: Select this choice to control Automatic Power On when your computer is unattended. You can set the Wake on LAN feature, Serial Port A Ring Detect, PCI Modem Ring Detect, Wake Up on Alarm, and PCI Wakeup.

Chapter 4. Configuring your computer 33

Exit

When you finish viewing or changing settings, select Exit from the menu bar at the top of the IBM Setup Utility screen, then select Save and exit the Setup Utility and press Enter. If you do not want to save your changes, select Exit the Setup Utility without saving and press Enter.

If you want to save a change, but you do not want to leave the IBM Setup Utility program, select Save Settings and press Enter.

You can select Restore Settings to load previous values for all Setup items, or your can Load Default Settings for the computer.

Using the SCSISelect Utility program (some models)

SCSISelect is a built-in, menu-driven configuration utility program that you can use for models that come with a SCSI adapter to:

v View the default SCSI IDs

v Locate and correct configuration conflicts

v Perform a low-level format on a SCSI hard disk

The following sections provide the instructions needed to start the SCSISelect Utility program and descriptions of the menu choices available.

Starting the SCSISelect Utility program

To start the SCSISelect utility program:

1. Turn on the computer.

2. When the <<< Press <CTRL><A> for SCSISelect Utility! >>> prompt appears,

press Ctrl+A.

Note: If an administrator password has been set, a prompt appears asking you

to type the password to start the SCSISelect Utility program.

3. When the Would you like to configure the host adapter or run the SCSI disk utility? question appears, make your selection and press Enter.

4. Use the arrow keys to select a choice from the menu.

v Press Esc to return to the previous menu.

v Press the F5 key to switch between color and monochrome modes (if your

monitor permits).

5. Follow the instructions on the screen to change the settings of the selected items, and press Enter.

SCSISelect menu choices

The following choices appear on the SCSISelect Utility menu:

v Configure/View Host Adapter Settings

Select this choice to view or change the SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the instructions that appear on the screen.

34 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

You can view or change the following controller settings:

– Host Adapter SCSI ID

Select this choice to view the SCSI controller ID, normally 7.

– SCSI Parity Checking

Select this choice to view the assigned value of Enabled.

– Host Adapter SCSI Termination

Select this choice to view the assigned value of Enabled.

– Boot Device Options

Select this choice to configure startable device parameters. Before you can make updates, you must know the ID of the device for which you want to configure parameters.

– SCSI Device Configuration

Select this choice to configure SCSI device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.

Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra

SCSI devices.

- The transfer rate for Ultra3 SCSI LVD devices is 160 MBps

- The transfer rate for Ultra2 SCSI LVD devices is 80 MBps

- The transfer rate for Fast SCSI devices is 20 MBps

– Advanced Configuration Options

Select this choice to view or change the settings for advanced configuration options.

v SCSI Disk Utilities

Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device.

To use the utility program, select a drive from the list. Read the screens carefully before making a selection.

Note: If you press Ctrl+A before the selected drives are ready, an Unexpected

SCSI Command Failure screen might appear. Restart the computer and watch the SCSISelect messages as each drive spins up. After the drive that you want to view or format spins up, press Ctrl+A.

Using the Intel Boot Agent Utility program

The Intel Boot Agent Utility program is a built-in, menu-driven configuration utility program that you can use to customize the network and startup protocols of your computer through an operating system independent configuration program contained within the adapter flash ROM.

Attention: If you change the startup order using the Intel Boot Agent Utility program, startup sequence settings in the IBM Setup Utility program might not function properly.

Chapter 4. Configuring your computer 35

Starting the Intel Boot Agent Utility program

To start the Intel Boot Agent Utility program:

1. Turn on the computer.

2. When the Initializing Intel (R) Boot Agent Version X.X.XX PXE 2.0 Build XXX (WfM 2.0) prompt appears, press Ctrl+S.

Note: By default, you will have 2 seconds after the prompt appears on the

screen to press Ctrl+S.

3. Use the arrow keys or press Enter to select a choice from the menu.

v Press Esc to return to the previous menu.

v Press the F4 key to exit.

4. Follow the instructions on the screen to change the settings of the selected items, and then press Enter.

Intel Boot Agent Utility menu choices

The following choices appear on the Intel Boot Agent Utility menu:

v Network Boot Protocol

PXE is the default value for this menu item. Use this setting for WfM-compatible network management programs, such as Windows 2000 RIS, and Linux. Select RPL for legacy-style remote startup.

v Boot Order

Attention: If you change the startup order using the PXE Boot Agent Utility

program, startup sequence settings in the IBM Setup Utility program might not function properly.

Select this choice to change the order in which startup devices are queried.

– Try local drives first, and then network (default)

– Try network only

– Try local drives only

– Try network first, then local drives

Note: This option is not supported on this product. To change the startup order,

use the IBM Setup Utility program. See “Starting the IBM Setup Utility program” on page 29 for more information.

v Show Setup Prompt

Select this choice to either display the PXE setup prompt or disable it. The default setting is Disable.

When this choice is enabled, Press Ctrl+S to enter the setup menu appears on the screen under the initializing prompt.

v Setup Menu Wait Time

Select this choice to set the amount of time (in seconds) that the system will pause during initialization for a Ctrl+S input.

– 0 seconds

– 2 seconds (default)

– 3 seconds

– 5 seconds

– 8 seconds

v Legacy OS wake up support

36 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Select this choice to enable or disable a non-Windows operating system to use the adapter remote wake up capability. The default setting is Disabled.

Notes:

1. Use the default setting for Advanced Configuration and Power Interface (ACPI) aware operating systems, such as Windows 2000 and Windows XP.

2. If your computer is running a non-ACPI operating system, you must set this selection to enable it to use the Wake-on-LAN support.

3. When using a non-ACPI operating system, do not send a wake up packet to the computer while it is turned on. If a wake up packet has been sent while the computer is on, you might be unable to turn the computer off. See “Troubleshooting charts” on page 93 for more information.

Chapter 4. Configuring your computer 37

38 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Chapter 5. Installing options

This chapter provides instructions to help you install or replace options on your computer. For a list of supported options for your computer, go to http://www.ibm.com/pc/support/ on the World Wide Web.

Before you begin

Before you begin to install options in your computer, read the following information:

v Read the handling guidelines in “Handling static-sensitive devices”, and read the

safety statements in “Safety information” on page vii. These guidelines will help you work safely with your computer and options.

v Make sure that you have an adequate number of properly grounded electrical

outlets for your computer, monitor, and other options that you intend to install.

v Back up all important data before you make changes to disk drives.

v Have a small, flat-blade screwdriver available.

v Before accessing the inside of the tower model computer, rotate the two front

stabilizing feet a quarter turn in towards the computer, so they do not break. Before placing the computer in an upright position, rotate the two front feet a quarter turn outward from the computer. See “Moving the stabilizing feet” on page 12.

v For a list of supported options for your computer, go to

http://www.ibm.com/pc/support/ on the World Wide Web.

System reliability considerations

To help ensure proper system cooling and system reliability, make sure that:

v Each of the drive bays has a drive or a filler panel and electromagnetic

compatibility (EMC) shield installed.

v There is adequate space around the computer to allow the computer cooling

system to work properly. Leave approximately 51 mm (2 in.) of open space around the front and rear of the computer. Do not place objects in front of the fans.

v You have followed the instructions for cabling provided with optional adapters.

v You have replaced a failed fan as soon as possible.

Handling static-sensitive devices

Attention: Static electricity can damage electronic devices, including your

computer. To avoid damage, keep static-sensitive devices in their static protective bag until you are ready to install them.

To reduce the possibility of damage from electrostatic discharge, observe the following precautions.

v Limit your movement. Movement can cause static electricity to build up around

you.

v Handle the device carefully, holding it by its edges or its frame.

v Do not touch solder joints, pins, or exposed circuitry.

v Do not leave the device where others can handle and, possibly, damage the

device.

v While the device is still in its static-protective package, touch it to an unpainted

metal part of the computer for at least two seconds. (This drains static electricity from the package and from your body.)

v Remove the device from its package and install it directly into your computer

without setting the device down. If it is necessary to set the device down, place it in its static-protective package. (If your device is an adapter, place it component side up.) Do not place the device on your computer cover or on a metal table.

v Take additional care when handling devices during cold weather. Heating reduces

indoor humidity and increases static electricity.

Desktop model

Use the information in the following sections to install options in the desktop model computer.

Major components of the desktop model

The following illustration shows the locations of major components in the desktop model computer.

Cover

Adapter retaining bracket

Memory modules

Frame support bracket

Drive cages

CD-ROM drive

Diskette drive

40 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

System board

The illustrations in the following sections highlight various components on the system board. Depending on installed options, your system board might look slightly different.

DIMM 2

DIMM 3

AGP (J5E1)

Microprocessor (J10TD2)

DIMM 1

PCI 1

PCI 2

PCI 3

CMOS recovery jumper (J33)

Battery

SCSI LED (J35)

Chapter 5. Installing options 41

System board internal cable connectors

The following illustration identifies system board connectors for internal cables.

Fan 3 support

bracket assembly

fan (J3)

Microprocessor power (J3H1)

Speaker (J4)

Fan 2 microprocessor

fan sink (J19)

Main power (J10K1)

Diskette drive

USB front panel

Primary IDE (PRI IDE)

Secondary IDE (SEC IDE)

CD audio (J7)

Audio front panel (J5)

SCSI LED (J35)

Front fan (J22)

System board external cable connectors

The following illustration identifies system board connectors for external devices.

Keyboard

Mouse

USB ports

Parallel

Serial ports

Ethernet

Audio

42 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

CMOS recovery jumper

The following illustration identifies the CMOS recovery jumper on the system board.

CMOS recovery jumper (J33)

The CMOS recovery jumper can be used to clear CMOS memory in the event you lose your user password. See “Erasing a lost or forgotten password (clearing CMOS)” on page 109 for information about how to use the CMOS recovery jumper.

This jumper is also used to recover from a BIOS failure. See “Recovering from a POST/BIOS update failure” on page 110.

Installing options in a desktop model

This section provides instructions for installing options in a desktop model.

Removing the cover

To remove the cover from the desktop model computer, do the following:

1. Review the information in “Before you begin” on page 39 and “Safety information” on page vii.

2. Turn off the computer and all attached devices.

3. Disconnect all external cables and power cords.

Chapter 5. Installing options 43

4. Press the buttons on either side of the computer cover and lift the cover from the computer.

To replace the cover, see “Replacing the cover” on page 55.

Removing the frame support bracket

You must remove the frame support bracket to access many of the components of the desktop model computer. To remove the frame support bracket, perform the following steps:

1. Pivot the drive cages until the pivot locks catch the front of the desktop chassis, holding the drive cages in place.

2. Lift the frame support bracket out of the computer.

To replace the frame support bracket, reverse the steps.

Working with adapters

Your computer comes with adapter connectors or slots. The AGP video adapter is installed in the AGP slot. You can install up to three low-profile PCI adapters in PCI slots 1 through 3. All PCI slots are 32-bit, 33 MHz slots.

44 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

The following illustration shows the location of expansion slots on the system board.

DIMM 2

DIMM 3

AGP (J5E1)

PCI 1

PCI 2

PCI 3

Microprocessor (J10TD2)

DIMM 1

Battery

SCSI LED (J35)

Adapter considerations: Before you install adapters, review the following:

v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions provided in this chapter. If you need to change the switch or jumper settings on your adapter, follow the instructions that come with the adapter.

v You can install low-profile adapters in all three PCI slots.

v Your computer supports 5.0 V and universal PCI adapters; it does not support

3.3 V adapters.

v Your computer uses a rotational interrupt technique to configure PCI adapters.

Because of this technique, you can install a variety of PCI adapters that currently do not support PCI interrupt sharing.

v PCI slots 1 through 3 are on PCI bus 0.

The system scans the AGP slot and PCI expansion slots 1 through 3 to assign system resources; then the system starts the PCI devices in the following order: PCI expansion slots 1 and 2, system board integrated drive electronics (IDE) or SCSI devices, and then PCI expansion slot 3.

Note: To change the startup sequence for PCI devices, start the IBM Setup

Utility program, select Startup from the main menu, select Startup Sequence, and select Second device (SCSI) to designate the adapter startup sequence. See Chapter 4, “Configuring your computer” on page 29 for details on using the IBM Setup Utility program.

Chapter 5. Installing options 45

v For a list of supported options for your computer, go to

http://www.ibm.com/pc/support/ on the World Wide Web.

Installing an adapter: Do the following to install an adapter in the desktop model:

Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 39.

1. Review the information in “Safety information” on page vii.

2. Turn off the computer and attached devices.

3. Disconnect all external cables and power cords; then remove the cover. See “Removing the cover” on page 43.

4. Determine which PCI slot you will use for the adapter.

Note: Check the instructions that come with the adapter for any requirements,

restrictions, or cabling instructions. It might be easier to route any cables before you install the adapter.

5. Rotate each drive bay cage until the drive cage latches catch the front of the computer chassis.

6. Lift the frame support bracket. See “Removing the frame support bracket” on page 44.

7. Rotate the rear adapter support bracket to the open (unlocked) position and remove it from the computer.

8. Remove the expansion-slot cover. From the rear of the computer, press on the slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place for future use.

Attention: Expansion-slot covers must be installed on all vacant slots. This maintains the electronic emissions standards of the computer and ensures proper ventilation of computer components.

9. Set any jumpers or switches on the adapter or system board as described by the adapter manufacturer.

10. When you are ready, remove the adapter from the static-protective package. It is best to move the adapter directly from the static-protective package to the adapter slot. If this is not possible, set the adapter down in its static-protective package on a hard surface. Avoid touching the components and gold-edge connectors on the adapter.

46 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

11. To install the adapter, carefully grasp the adapter by the top edge or upper corners, and align it with the expansion slot guides; then press the adapter firmly into the expansion slot.

Attention: Be certain that the adapter is correctly seated in the expansion slot before you turn on the computer. Incomplete installation of an adapter might damage the system board or the adapter.

12. Connect required cables to the adapter.

13. If you have another adapter, repeat steps 1 through 12 If you have another

option to install, do so now. Otherwise, complete the rest of the steps in this section.

14. Reinstall the rear adapter support bracket; then rotate the bracket to the closed

(locked) position.

15. Replace the frame support bracket.

16. Return the drive bay cages to their original positions in the computer.

17. Replace the top cover, see “Replacing the cover” on page 55 for details.

18. Reconnect the external cables and power cords; then turn on the attached

devices and the computer.

Installing a SCSI adapter: Do the following to install an optional SCSI adapter:

1. If you do not have a preinstalled SCSI adapter, complete steps 1 through 12 of

“Installing an adapter” on page 46; then, continue with step 2.

2. Connect the SCSI signal cable to the adapter and one or more of the signal

cable connectors to the rear of the SCSI devices.

Chapter 5. Installing options 47

3. Connect the SCSI activity indicator cable to the adapter and to the SCSI LED connector (J35) on the system board. See “System board” on page 41 for the location of the SCSI LED connector.

4. If you have other adapters or options to install or remove, do so now.

5. Reinstall the rear adapter support bracket; then rotate it to the closed (locked) position.

6. Replace the frame support bracket.

7. Replace the cover. See “Replacing the cover” on page 55 for details.

8. Reconnect the external cables and power cords; then turn on the attached devices and the computer.

Installing internal drives

Different types of drives enable your computer to read various types of media and store data in different formats. Your computer comes with the following drives preinstalled:

v Diskette v Hard disk v CD-ROM or DVD-ROM

Internal drive bays: The desktop model IntelliStation E Pro computer comes with an IDE CD-ROM or DVD-ROM drive in bay 1, a 3.5-in., 1.44-MB diskette drive in bay 2, and a hard disk drive installed in bay 3.

Bay 3

Bay 1 Bay 2

48 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Notes:

1. The IntelliStation E Pro computer supports only one diskette drive.

2. The IntelliStation E Pro Type 6204 does not support the installation of additional internal disk drives. However, you can replace failed internal drives.

3. For a complete list of supported options for your computer, go to http://www.ibm.com/pc/support/ on the World Wide Web.

Preinstallation steps: Before you replace drives in your computer, verify that you have all the cables and other equipment specified in the documentation that comes with the drive. You might also need to perform certain preinstallation activities. Some steps are required only during the initial installation of an option.

1. Read “Safety information” on page vii, “Handling static-sensitive devices” on page 39, and the documentation that comes with your drive.

2. Choose the bay in which you want to install the drive.

3. Check the instructions that come with the drive to see if you need to set any switches or jumpers on the drive. If you are installing a SCSI device, be sure to set the SCSI ID for that device.

Installing a CD-ROM or diskette drive: To replace drives in the desktop model computer, do the following:

1. Read the information in “Preinstallation steps”.

2. Turn off the computer and attached devices, and disconnect all external cables and power cords.

3. Remove the cover. See “Removing the cover” on page 43 for details.

4. Disconnect power and signal cables to the drive.

5. Rotate the drive bay cage of the drive that you need to replace until the latch catches the front of the computer chassis.

6. Remove the screws holding the drive in place.

7. Slide the drive out of the drive bay.

Note: If you are installing a drive that contains a laser, observe the following

safety precaution.

Statement 3:

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product

could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other

than those specified herein might result in hazardous radiation exposure.

Chapter 5. Installing options 49

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

8. Touch the static-protective bag containing the drive to any unpainted metal surface on the computer; then remove the drive from the bag and place it on a static-protective surface.

9. Set any jumpers or switches on the drive according to the documentation that comes with the drive.

10. Slide the drive into the drive bay, and then attach the drive to the drive cage.

11. Connect one end of the diskette or IDE signal cable into the back of the drive and the other end of the cable into the diskette or IDE connector on the system board. For the location of the diskette or IDE connectors, see “System board internal cable connectors” on page 42.

Note: Make sure to route the signal cable so that it does not block the air flow

12. Connect the power cable to the back of the drive. The connectors are keyed

and can be inserted only one way.

13. If you have other options to install or remove, do so now.

14. Replace the cover. See “Replacing the cover” on page 55 for details.

15. Reconnect the external cables and power cords; then turn on the attached

devices and the computer.

Installing a hard disk drive: To replace a hard disk drive in the desktop model computer, do the following:

1. Read the information in “Preinstallation steps” on page 49.

50 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

to the rear of the drives or over the microprocessor.

2. Turn off the computer and attached devices and disconnect the external cables and power cords.

3. Remove the cover and frame support bracket. See “Removing the cover” on page 43 and “Removing the frame support bracket” on page 44 for details.

4. Disconnect the power and signal cables from both drives in the drive cage.

5. Remove the hard disk drive cage from the computer.

6. Slide the drive out of the drive bay.

7. Touch the static-protective bag containing the drive to any unpainted metal surface on the computer; then remove the drive from the bag and place it on a static-protective surface.

8. Set any jumpers or switches on the drive according to the documentation that comes with the drive.

9. Attach the sliding rails to the sides of the hard disk drive using screws from the old hard disk drive.

10. Slide the drive into the drive bay until the drive snaps into place, and replace the drive cage.

Chapter 5. Installing options 51

11. Connect one end of the IDE signal cable into the back of the drive and the other end of the cable into the IDE connector on the system board. For the location of the IDE connectors, see “System board internal cable connectors” on page 42.

Note: Make sure to route the signal cable so that it does not block the air flow

to the rear of the drives or over the microprocessor.

12. Connect a power cable to the back of the drive. The connectors are keyed and

can be inserted only one way.

13. If you have other options to install or remove, do so now.

14. Go to the appropriate section to work with another option, or replace the cover.

See “Replacing the cover” on page 55 for details.

15. Reconnect the external cables and power cords; then turn on the attached

devices and the computer.

Power and signal cables for internal drives: Your computer uses cables to connect IDE devices to the power supply and to the system board. The following cables are provided:

v Four-wire power cables connect the drives to the power supply. At the end of

these cables are plastic connectors that attach to different drives; these connectors vary in size. Also, certain power cables attach to the system board.

v Flat signal cables, also called ribbon cables, connect IDE and diskette drives to

the system board. There are two sizes of ribbon cables that come with your computer.

– The wider IDE signal cable has two or three connectors.

- If the cable has three connectors, one of these connectors is attached to the drive, one is a spare, and the third attaches to the primary or secondary IDE connector on the system board.

- If the cable has two connectors, one of these connectors is attached to the hard disk drive, and the other attaches to the primary or secondary IDE connector on the system board.

Note: The CD-ROM drive will have an ATA 66 signal cable. ATA 66 signal

cables are color-coded. The blue connector attaches to the system board. The black connector attaches to the primary device. The gray middle connector attaches to the secondary device. If you are installing a hard disk drive, you must change the switch setting on the CD-ROM drive to secondary and change the connector used for the CD-ROM drive to the gray middle connector.

– The narrower signal cable has two connectors, one to attach to the diskette

drive, and the other to attach to the connector (FDD1) on the system board.

To locate connectors on the system board, see “System board internal cable connectors” on page 42.

52 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Review the following information before connecting power and signal cables to internal drives:

v The drives that are preinstalled in your computer come with power and signal

cables attached. If you replace any drives, it is important to remember which cable is attached to which drive.

v When you install a drive, ensure that the drive connector at the end of the signal

cable is always connected to a drive, and ensure that the drive connector at the other end is connected to the system board. This reduces electronic noise from the computer.

v If two IDE devices are used on a single cable, one must be designated as the

primary device and the other as the secondary device; otherwise, the computer might not detect some of the IDE devices. The primary and secondary designation is determined by switch or jumper settings on each IDE device.

v If two IDE devices are on a single cable, and only one is a hard disk drive, the

hard disk drive must be set as a primary device.

v If you have only one IDE device on a cable, it must be set as a primary device.

Installing memory modules

Adding memory to your computer is an easy way to make programs run faster. You can increase the amount of memory in your computer by installing memory modules. Your IntelliStation E Pro computer uses industry-standard, dual inline memory modules (DIMMs).

Note: The desktop model does not support installing memory in DIMM connector 3.

Do the following to install a DIMM:

Attention: When handling static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 39.

1. Review the safety precautions listed in the “Safety information” on page vii.

2. Turn off the computer and all attached devices. Disconnect all external cables and power cords; then remove the cover. See “Removing the cover” on page 43 or for details.

3. Lift the frame support bracket. See “Removing the frame support bracket” on page 44.

4. Touch the static-protective package containing the DIMM to any unpainted metal surface on the computer. Then remove the new DIMM from the package.

5. Gently open the retaining clip on each end of the DIMM slot. Turn the DIMM so that the pins align correctly with the connector.

Chapter 5. Installing options 53

6. Insert the DIMM into the connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly seated in the connector.

DIMM connector 1

DIMM connector 2

DIMM connector 3

7. If a gap exists between the DIMM and the retaining clips, the DIMM has not been correctly installed. Open the retaining clips, remove the DIMM, then reinsert it.

8. If you have other options to install or remove, do so now.

9. Replace the frame support bracket.

10. Replace the cover. See “Replacing the cover” on page 55.

11. Reconnect the external cables and power cords. Turn on the attached devices, and turn on the computer.

Installing a security U-bolt

To help prevent theft, you can add a security U-bolt and cable to your computer.

Do the following to install the U-bolt:

1. Review the safety precautions listed in “Safety information” on page vii.

2. Turn off the computer and all attached devices. Disconnect all external cables

and power cords; then remove the cover. See “Removing the cover” on page 43 or “Removing the side cover” on page 60 for details.

3. Use a screwdriver to remove the two metal knockouts.

4. Insert the U-bolt through the rear panel; then attach and tighten the nuts.

54 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

5. Thread the cable through the U-bolt and around an object that is not part of or permanently secured to the building structure or foundation, and from which the cable cannot be removed. Fasten the cable ends together with a lock. After you add the security cable, make sure that it does not interfere with other cables connected to the computer.

6. Reconnect the external cables and power cords, and turn on the attached devices, then the computer.

Replacing the cover

Do the following to replace the computer cover:

1. Clear any cables that might impede the replacement of the cover.

2. Install the side cover by placing it into position on the computer, with the notches on the underside of the cover matching up to the holes along the sides of the computer. Press down on the cover release latch button as you close the cover release latch to lock the cover.

3. Reconnect the external cables and power cords to the computer; then connect the power cords to electrical outlets.

4. Turn on the attached devices; then turn on the computer.

Chapter 5. Installing options 55

Tower model

Use the information in the following sections to install options in the tower model computer.

Major components of the tower model

The following illustration shows the locations of major components in the tower model computer.

Rear adapter retention bracket

Memory modules

Microprocessor

System board

Support bracket

Cover

Keylock button

Drive cage

Front adapter retention bracket

EMC shield

Filler panel

Front door

56 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

System and PCI extender boards

The illustrations in the following sections highlight various components on the system board.

This illustration identifies parts of the system board. Depending on installed options, your system board might look slightly different.

Microprocessor (J4K1)

AGP (J5E1)

DIMM 1

DIMM 2

DIMM 3

PCI 1

PCI 2

PCI 3

PCI 4

PCI 5

CMOS recovery jumper (J33)

Front fan (J22)

Battery

SCSI LED (J35)

Chapter 5. Installing options 57

System board internal cable connectors

The following illustration identifies system board connectors for internal cables.

Fan 3 support

bracket assembly

fan (J6L1)

Fan 2 microprocessor

fan sink (J7M2)

Main power (J10K1)

Diskette drive

Primary IDE (PRI IDE)

Secondary IDE (SEC IDE)

Microprocessor power (J3H1)

Front fan (J22)

SCSI LED (J35)

58 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

System board external connectors

The following illustration identifies system board connectors for external cables.

Keyboard

Mouse

USB ports

Parallel

Serial ports

Ethernet

Audio

Chapter 5. Installing options 59

CMOS recovery jumper

The following illustration identifies the CMOS recovery jumper on the system board.

CMOS recovery jumper (J33)

This jumper is also used to recover from a BIOS failure. See “Recovering from a POST/BIOS update failure” on page 110.

Installing options in a tower model

This section provides instructions for installing options in a tower model.

Removing the side cover

The following information describes how to remove the side cover.

Note: To remove the side cover, you might find it easier to lay the computer on its

side. If you do, move the stabilizing feet so that they do not break. See “Moving the stabilizing feet” on page 12.

Do the following to remove the side cover of the computer:

1. Review the information in “Before you begin” on page 39 and “Safety information” on page vii.

2. Turn off the computer and all attached devices.

3. Disconnect all external cables and power cords.

60 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

4. Pull the cover release latch away from the computer, and push the cover toward the rear of the computer.

To replace the side cover, see “Replacing the cover” on page 76.

Attention: For proper cooling and airflow, replace the cover before turning on the computer. Operating the computer with the cover removed might damage computer components.

Removing the support bracket

When working with some options, such as hard disk drives, adapters, and memory modules, you must first remove the support bracket to access the existing option.

Chapter 5. Installing options 61

Do the following to remove the support bracket:

1. Pull out on the rear end of the support bracket approximately 150 mm (6 in.).

2. Pull the rear end of the support bracket away from the computer and place the bracket aside.

To reinstall the support bracket, reverse the previous steps.

Working with adapters

Your computer comes with adapter connectors or slots. The AGP video adapter is installed in the AGP slot. You can install up to five PCI adapters in PCI slots 1 through 5. All PCI slots are 32-bit, 33 MHz slots.

62 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

The following illustration shows the location of expansion slots on the system board.

AGP (J5E1)

PCI 1

PCI 2

PCI 3

Microprocessor (J4K1)

DIMM 1 DIMM 2 DIMM 3

PCI 4

PCI 5

Battery

Adapter considerations: Before you install adapters, review the following:

v Follow the instructions that come with the adapter in addition to the instructions

in this chapter. If you need to change the switch or jumper settings on your adapter, follow the instructions that come with the adapter.

v You can install full-length adapters in all five PCI slots.

v Your computer supports 5.0 V and universal PCI adapters; it does not support

3.3 V adapters.

v Your computer uses a rotational interrupt technique to configure PCI adapters.

Because of this technique, you can install a variety of PCI adapters that currently do not support sharing of PCI interrupts.

v PCI slots 1 through 5 are on PCI bus 0.

The system scans the AGP slot and PCI expansion slots 1 through 5 to assign system resources. Then, the system starts the PCI devices in the following order, if you have not changed the default startup sequence: PCI expansion slots 1 and 2, system board integrated drive electronics (IDE) or SCSI devices, and then PCI expansion slots 3 through 5.

v For a list of supported options for your computer, go to

http://www.ibm.com/pc/support/ on the World Wide Web.

Chapter 5. Installing options 63

Installing an adapter: Do the following to install an adapter in the tower model:

1. Review the information in “Safety information” on page vii.

2. Turn off the computer and all attached devices.

3. Disconnect all external cables and power cords; then remove the side cover. See “Removing the side cover” on page 60.

4. Determine which PCI slot you will use for the adapter.

Note: Check the instructions that come with the adapter for any requirements,

restrictions, or cabling instructions. It might be easier to route any cables before you install the adapter.

5. For full-length adapters, rotate the rear adapter-retention bracket to the open (unlocked) position and remove it from the computer. Rotate the front adapter-retention bracket to the open position. If you are installing a smaller adapter, remove only the rear adapter-retention bracket.

6. Remove the expansion-slot cover. From the rear of the computer, press on the slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place for future use.

Attention: Expansion-slot covers must be installed on all vacant slots. This maintains the electronic emissions standards of the computer and ensures proper ventilation of computer components.

7. Set any jumpers or switches on the adapter or system board as described by the adapter manufacturer.

64 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

8. Remove the adapter from the static-protective package, and carefully grasp the adapter by the top edge or upper corners, and align it with the expansion slot guides; then press the adapter firmly into the expansion slot.

Note: It is best to move the adapter directly from the static-protective package

to the adapter slot. If this is not possible, set the adapter down on its static-protective package on a hard surface. Avoid touching the components and gold-edge connectors on the adapter.

Attention: Be certain that the adapter is correctly seated in the expansion slot before you turn on the computer. Incomplete installation of an adapter might damage the system board or the adapter.

Expansion slot cover

Rear adapter retention bracket

Adapter

Front adapter retention bracket

9. Connect required cables to the adapter. Route cables so that they do not block the flow of air from the fans.

10. If you have another adapter to install, repeat steps 1 through 10. If you have another option to install, do so now.

11. If you have installed a full-length adapter, rotate the front adapter support

bracket to the closed (locked) position.

12. Reinstall the rear adapter support bracket; then rotate the bracket to the closed (locked) position.

Note: The rear retaining bracket rests against the computer cover. You might

find it easier to lay the computer on its side to replace the cover.

13. Replace the support bracket.

14. Replace the side cover. See “Replacing the cover” on page 76 for details.

15. Reconnect the external cables and power cords; then turn on the attached devices and the computer.

Chapter 5. Installing options 65

Installing a SCSI adapter: Some models do not come with SCSI adapters. Do the following to install an optional SCSI adapter:

1. If you do not have a preinstalled SCSI adapter, complete steps 1 through 9 of “Installing an adapter” on page 64.

2. Connect the SCSI signal cable to the adapter and one or more of the signal cable connectors to the rear of the SCSI devices.

3. Connect the SCSI activity indicator cable to the adapter and to the SCSI LED connector (J35) on the system board. See “System board” on page 41 for the location of the SCSI LED connector.

4. If you have other adapters or options to install or remove, do so now.

5. Rotate the front adapter-support bracket to the closed (locked) position.

6. Reinstall the rear adapter-support bracket; then rotate it to the closed (locked) position.

7. Replace the support bracket.

8. Replace the cover, see “Replacing the cover” on page 76 for details.

9. Reconnect the external cables and power cords; then turn on the attached devices and the computer.

66 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Installing internal drives

Depending on your computer model, you might have one or more of the following drives installed.

v Diskette v Hard disk v CD-ROM or DVD-ROM

Internal drive bays: The tower model IntelliStation E Pro tower model comes with an IDE CD-ROM or DVD-ROM drive in bay 1, a 3.5-in., 1.44 MB diskette drive in bay 3, and a hard disk drive installed in bay 4.

Notes:

1. Diskette drives, tape drives, CD-ROM, and DVD-ROM drives are examples of removable-media drives. You can install removable-media drives in bays 1, 2, 3, and 4 only.

2. You can install a 3.5-in. slim-high, or a 5.25-in. half-high removable-media drive, such as a tape backup drive, in bay 2.

3. You can only install a 3.5-in. slim-high removable-media drive in bay 4.

4. The IntelliStation E Pro computer supports only one diskette drive.

5. To install a 3.5-in. drive in a 5.25-in. bay, you must use a 5.25 in. conversion kit, supplied with your option.

6. The electromagnetic interference (EMI) integrity and cooling of the computer are protected by having all bays and PCI slots covered or occupied. When you install a drive or PCI adapter, save the EMC shield and filler panel from the bay or the PCI adapter slot cover in the event you later remove the option.

7. For a complete list of supported options for your computer, go to http://www.ibm.com/pc/support/ on the World Wide Web.

Chapter 5. Installing options 67

Preinstallation steps: Before you install drives in your computer, verify that you have all the cables and other equipment specified in the documentation that comes with the drive. You might also need to perform certain preinstallation activities. Some of the steps are required only during the initial installation of an option.

1. Read “Safety information” on page vii, “Handling static-sensitive devices” on page 39, and the documentation that comes with your drive.

2. Choose the bay in which you want to install the drive.

3. Check the instructions that come with the drive to see if you need to set any switches or jumpers on the drive. If you are installing a SCSI device, be sure to set the SCSI ID for that device.

Installing a drive in bay 2 or 4: Do the following to install a drive in bay 2 or 4:

1. Read the information in “Preinstallation steps” on page 68.

2. Turn off the computer and attached devices and disconnect the external cables and power cords.

3. Remove the side cover. See “Removing the side cover” on page 60 for details.

4. Remove the support bracket. See “Removing the support bracket” on page 61.

5. Use a screwdriver to pry the filler panel and EMC shield away from the computer.

Note: If you are installing a drive that contains a laser, observe the following

safety precaution.

68 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Statement 3:

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product

could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other

than those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

6. Touch the static-protective bag containing the drive to any unpainted metal surface on the computer; then remove the drive from the bag and place it on a static-protective surface.

7. Set any jumpers or switches on the drive according to the documentation that comes with the drive.

8. You might find it easier to install the new drive into the appropriate opening on the front, and then attach the cables.

9. If you are installing a 5.25-in. drive in bay 2, push the drive into the bay; then use the two screws to attach the drive to the drive cage.

Chapter 5. Installing options 69

10. If you are installing a 3.5-in. drive in bay 2, you must attach the 5.25-in conversion kit, supplied with your option, to the 3.5-in. drive.

Note: You can install only a 3.5-in. device in bay 4.

11. If the drive is an IDE device, connect one end of the IDE signal cable into the

back of the drive and the other end of the cable into the IDE connector on the system board. For the location of the IDE connectors, see “System board internal cable connectors” on page 42. If the drive is a SCSI device, connect one end of the SCSI signal cable into the back of the drive and the other end of the cable into the 68-pin connector on the SCSI adapter.

Note: Route the signal cable so that it does not block the air flow to the rear

of the drives or over the microprocessor.

12. Connect the power cable to the back of the drive. The connectors are keyed and can be inserted only one way.

13. If you have other options to install or remove, do so now.

14. Replace the support bracket.

15. Replace the side cover. See “Replacing the cover” on page 76 for details.

16. Reconnect the external cables and power cords; then turn on the attached devices and the computer.

70 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Installing a hard disk drive in bay 5, 6, or 7: Bays 5, 6, and 7 are in the drive cage. The drive cage is located just above the front adapter-support bracket.

Note: You might find it useful to work with the computer laying on its side.

To install a drive in bay 5, 6, or 7, do the following:

1. Read the information in “Preinstallation steps” on page 68.

2. Turn off the computer and all attached devices. Disconnect all external cables and power cords; then remove the cover. See “Removing the side cover” on page 60 for details.

3. Remove the support bracket.

4. If your computer has hard disk drives preinstalled in the drive cage, disconnect the power and signal cables from the rear of the drives.

5. Grasp the drive cage and rotate the cage out (middle view) of the computer until it locks into place with the drive-cage retention tab. The open ends of the drive slots and installed drives will face you.

Note: Ensure that the drive cage locks into place over the drive-cage retention

tab by pressing the drive cage all the way up.

6. Attach the guide rails to the side of the drive using the screws provided. If you obtained your optional drive from IBM, the guide rails are blue plastic.

7. Slide the drive into the drive cage until the plastic tabs on the drive guide rails lock into place in the drive cage. Clear any cables that might impede the replacement of the drive cage.

8. Lift the drive cage up, and press in on the drive-cage release tab; then rotate the cage back into the computer (right view).

9. Connect the power and signal cables to the rear of each drive.

Note: Route the signal cable so that it does not block the air flow to the rear

10. If you have other options to install or remove, do so now.

11. Replace the support bracket.

12. Replace the side cover. See “Replacing the cover” on page 76 for details.

13. Reconnect the external cables and power cords; then turn on the attached devices and the computer.

of the drives or over the microprocessor.

Chapter 5. Installing options 71

Power and signal cables for internal drives: Your computer uses cables to connect IDE and SCSI devices to the power supply and to the system board. The following cables are provided:

v Four-wire power cables connect the drives to the power supply. At the end of

these cables are plastic connectors that attach to different drives; these connectors vary in size. Also, certain power cables attach to the system board.

v Flat signal cables, also called ribbon cables, connect IDE, SCSI, and diskette

drives to the system board. Two or three sizes of ribbon cables come with your computer.

– The wider IDE signal cable has two or three connectors.

- If the cable has three connectors, one of these connectors is attached to the drive, one is a spare, and the third attaches to the primary or secondary IDE connector on the system board.

- If the cable has two connectors, one of these connectors is attached to the hard disk drive, and the other attaches to the primary or secondary IDE connector on the system board.

Note: The CD-ROM drive is attached an ATA 66 signal cable. ATA 66 signal

cables are color-coded. The blue connector attaches to the system board. The black connector attaches to the primary device. The gray middle connector attaches to the secondary device. If you are installing a hard disk drive, you must change the switch or jumper setting on the CD-ROM drive to secondary and change the connector used for the CD-ROM drive to the gray middle connector.

– The narrower signal cable has two connectors, one to attach to the diskette

drive, and the other to attach to the connector (FDD1) on the system board.

– If your computer comes with a SCSI adapter and SCSI hard disk drive, the

following cables can be used to attach SCSI devices to the SCSI host adapter:

- An Ultra160 twisted ribbon cable connects the internal Ultra160 SCSI hard disk drive to the SCSI connector on the SCSI adapter. This cable has five additional connectors for attaching more internal SCSI devices.

- A round SCSI cable connects external SCSI devices to the SCSI adapter so that you can add external SCSI devices. For more information about connecting SCSI devices, see the SCSI documentation on the Software Selections CD that comes with your computer.

To locate connectors on the system board, see “System board internal cable connectors” on page 42.

72 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Review the following information before connecting power and signal cables to internal drives:

v The drives that are preinstalled in your computer come with power and signal

cables attached. If you replace any drives, remember which cable is attached to which drive.

v When you install a drive, ensure that the drive connector at the end of the signal

cable is connected to the drive and that the drive connector at the other end is connected to the system board. This reduces electronic noise from the computer.

v If two IDE devices are used on a single cable, one must be designated as the

primary device and the other as the secondary device; otherwise, the computer might not recognize some of the IDE devices. The primary and secondary designation is determined by switch or jumper settings on each IDE device.

v If two IDE devices are on a single cable, and only one is a hard disk drive, the

hard disk drive must be set as a primary device.

v If you have only one IDE device on a cable, it must be set as a primary device.

Installing memory modules

Do the following to install a DIMM:

1. Review the safety precautions listed in the “Safety information” on page vii.

2. Turn off the computer and all attached devices. Disconnect all external cables and power cords; then remove the cover. See “Removing the side cover” on page 60 for details.

3. Remove the support bracket. See “Removing the support bracket” on page 61.

4. Touch the static-protective package containing the DIMM to any unpainted metal surface on the computer. Then remove the new DIMM from the package.

5. Open the retaining clips and, if necessary, remove any existing DIMM.

6. Gently open the retaining clip on each end of the DIMM slot. Turn the DIMM so that the pins align correctly with the connector.

Chapter 5. Installing options 73

7. Insert the DIMM into the connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly seated in the connector.

DIMM connector 1

DIMM connector 2

DIMM connector 3

8. If a gap exists between the DIMM and the retaining clips, the DIMM has not been correctly installed. Open the retaining clips, remove the DIMM, then reinsert it.

9. If you have other options to install or remove, do so now.

10. Replace the support bracket.

11. Replace the side cover. See “Replacing the cover” on page 76.

12. Reconnect the external cables and power cords. Turn on the attached devices, and turn on the computer.

74 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Installing a security U-bolt

To help prevent theft, you can add a security U-bolt and cable to your computer. This section discusses how to install a security U-bolt.

Do the following to install the U-bolt:

1. Review the safety precautions listed in “Safety information” on page vii.

2. Turn off the computer and all attached devices. Disconnect all external cables and power cords; then remove the cover. See “Removing the side cover” on page 60 for details.

3. Use a screwdriver to remove the two metal knockouts.

4. Insert the U-bolt through the rear panel; then attach and tighten the nuts.

5. Thread the cable through the U-bolt and around an object that is not part of or permanently secured to the building structure or foundation, and from which the cable cannot be removed. Fasten the cable ends together with a lock. After you add the security cable, be certain it does not interfere with other cables connected to the computer.

6. Reconnect the external cables and power cords, and turn on the attached devices, and then the computer.

Chapter 5. Installing options 75

Replacing the cover

Do the following to replace the cover of the tower model:

Note: If you removed the support bracket, reinstall it before you replace the cover.

See “Removing the support bracket” on page 61 for details.

1. Clear any cables that might impede the replacement of the cover.

2. Install the side cover by placing it into position on the computer. Be certain the notches on the underside of the cover match up to the holes along the sides of the computer. Press down on the cover release latch button as you close the cover release latch to lock the cover.

3. If you have not done so already, make sure that the two front stabilizing feet are rotated outward so that they properly support the computer. Rotate each individual foot outward 90 degrees.

4. Reconnect the external cables and power cords to the computer; then connect the power cords to electrical outlets.

5. Turn on the attached devices; then turn on the computer.

Connecting external options

You can connect a number of optional external devices to the connectors on the rear and front of the computer. If your computer comes with a SCSI adapter installed, you can attach a SCSI storage expansion enclosure to your computer.

76 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

To attach an external device:

1. Read “Before you begin” on page 39, review the safety precautions listed in Statement 1 and Statement 5 in “Safety information” on page vii, and read the documentation that comes with your options.

2. Be sure that your computer and all attached devices are turned off.

3. Follow the instructions that come with the option to prepare it for installation and to connect it to the computer.

Note: If you are attaching a SCSI device, see “Ultra160 SCSI connector” on

page 81 for SCSI ID and cabling information.

Input/output connector locations

Desktop model:

Mouse

USB 1

Parallel

Line inLine out

Keyboard

USB 2

Tower model:

Power cord connector

Mouse

Keyboard

USB 1 USB 2

Parallel Serial 1

Serial 2

Ethernet

Mic (pink)

Line out (green) Line in (blue)

Video

SCSI (optional)

Serial 1

Serial 2

Ethernet

Microphone

Video

Power cord connector

Chapter 5. Installing options 77

Input/output connectors

This section provides pin and other information about the input/output connectors on the rear of your computer. See “Computer controls and indicators” on page 8. These connectors are:

v One mouse v One keyboard v One parallel v Two serial v One Ethernet v Two USB v Line in v Line out v Microphone v One video (Optional multiple connectors on some models) v One Ultra160 SCSI (some models)

Video connector

Your computer uses an AGP adapter located in the AGP slot on the system board. The video connector is on the adapter and is located on the rear of your computer. See “Input/output connectors” for the location of this connector.

Analog video connector:

1115

Digital (DVI-I) video connector:

C1 C2

C3C5C4

Low Force Helical-60 (LFH-60) video connector:

Some models come with an AGP adapter that has dual video connectors or cables. If you have problems viewing information with a second monitor, see “Changing monitor settings” on page 22.

Models with the Fire GL 8800 video adapter come with digital-to-analog converters for each DVI-I connector.

Models that come with the Matrox G450 DVI-I video adapter come with a DVI-I to dual analog monitor pig tail cable.

Models that come with the NVIDIA Quadro4 200NVS video adapter come with the LFH-60 to dual analog monitor pig-tail cable. If you want to set up two digital monitors, you need to purchase a separate dual-digital monitor pig tail cable.

78 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Keyboard connector

Your computer has one keyboard connector. See “Input/output connectors” on page 78 for its location.

Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the

USB ports and devices are disabled during the power-on self-test (POST).

Mouse connector

Your computer has one mouse connector that supports a mouse or other pointing device. The mouse connector is located on the rear of your computer. For the location, see “Input/output connectors” on page 78.

Parallel connector

Your computer has one 25-pin, female D-shell parallel connector on the rear panel. See “Input/output connectors” on page 78 for the location of this connector. This connector supports three standard Institute of Electrical and Electronics Engineers (IEEE) 1284 modes of operation: standard parallel port (SPP), enhanced parallel port (EPP), and extended capability port (ECP).

Use the IBM Setup Utility program to configure the parallel connector as bidirectional. With this configuration, data can be read from and written to a device. In bidirectional mode, the computer supports the ECP and EPP modes.

Do the following to view or change the parallel-connector assignment:

1. Restart the computer.

2. Press and hold the F1 key to launch the IBM Setup Utility program.

3. On the IBM Setup Utility menu, use the cursor keys on the keyboard to select

Devices → Parallel Port.

Note: When you configure the parallel connector as bidirectional, use an IEEE

1284-compliant cable. The cable must not exceed 3 meters (9.8 ft).

4. Follow the instructions on the screen to save your changes and exit from the IBM Setup Utility menu.

Chapter 5. Installing options 79

Serial connectors

Your computer has two standard 9-pin D-shell serial connectors: Serial connector 1 and Serial connector 2. See “Input/output connectors” on page 78 for their location.

Ethernet connector

Your computer comes with an integrated Ethernet controller. This controller provides an interface for connecting to 10-Mbps or 100-Mbps networks and provides full-duplex capability, which enables simultaneous transmission and reception of data on an Ethernet local area network (LAN).

To access the Ethernet connector, attach a Category 3, 4, or 5 unshielded twisted-pair (UTP) cable to the RJ-45 connector on the rear of your computer, see “Input/output connectors” on page 78.

Important

To operate the computer within FCC Class A or Class B limits, use a category 5 Ethernet cable.

Universal Serial Bus connectors

Your computer has two Universal Serial Bus (USB) connectors for optional telephony and multimedia devices. USB devices configure automatically with Plug and Play technology.

Notes:

1. If you attach a standard (non-USB) keyboard to the keyboard connector, the USB connectors and devices will be disabled during the power-on self-test.

2. If you install a USB keyboard that has a mouse connector, the USB keyboard emulates a mouse, and you will not be able to disable the mouse settings in the IBM Setup Utility program.

USB cables: Use a 4-pin USB cable to connect external devices to USB connectors.

USB technology transfers data at up to 12 megabits per second (Mbps) with a maximum of 127 external devices and a maximum signal distance of 5 meters (16 ft) per segment.

80 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

USB connectors: See “Input/output connectors” on page 78 for the location of the USB connectors.

Audio connectors

The audio connectors are used to connect external audio equipment to your computer. See “Input/output connectors” on page 78 for the location of these connectors.

Line in (blue)

Line out (green)

Mic (pink)

Line out: This connector is used to send audio signals from the computer to external devices, such as powered speakers with built-in amplifiers, headphones, multimedia keyboards, or the audio Line in connector on a stereo system.

Note: The internal speaker in your computer is disabled when any device is

attached to this connector.

Line in: This connector is used to accept audio signals from external devices, such as line output from external audio equipment into the computer sound system.

Microphone: This connector is used to connect a microphone to your computer when you want to record sounds on the hard-disk drive or use speech recognition software.

Ultra160 SCSI connector

Some computer models come with a SCSI adapter, which supports an Ultra160 SCSI internal channel in a full-featured PCI 2.1-/2.2-compliant bus master package. This configuration supports zero wait state, 32-bit memory transfers at 160 MB per second, when low voltage differential (LVD) SCSI peripherals are attached. This channel supports up to 15 SCSI devices. In addition, this adapter uses:

v Double-transition clocking to achieve high transfer rates

v Domain name validation to negotiate compatible data transfer speeds with each

device

v Cyclic-redundancy checking for improved data reliability

SCSI cabling requirements: If your computer comes with a SCSI adapter, you can install five internal or external SCSI devices using the SCSI signal cable that comes with your computer. If you plan to attach external SCSI devices, you must order an additional SCSI cable. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. To receive an indication of SCSI hard-disk drive activity, you must also connect the SCSI adapter to the SCSI LED (J35) connector on the system board. See “System board” on page 41 for the location of the SCSI connector.

Chapter 5. Installing options 81

Setting SCSI IDs: Each SCSI device connected to a SCSI controller must have a unique SCSI ID. This ID enables the SCSI controller to identify the device and ensure that different devices on the same SCSI channel do not attempt to transfer data simultaneously. SCSI devices that are connected to different SCSI channels can have duplicate SCSI IDs. Refer to the documentation that comes with the device for instructions about setting its SCSI ID. With a SCSI adapter installed in your computer, you can use its 68-pin SCSI connector to connect different types of SCSI devices.

To install SCSI devices, you must have an optional PCI SCSI adapter installed. Refer to the documentation that comes with the device for instructions to set its SCSI ID.

82 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Chapter 6. Solving problems

This section provides basic troubleshooting information to help you resolve some problems that might occur. See the Computer Support flowchart on the following page for further information.

If you cannot locate and correct the problem using the information in this chapter, see “Getting information, help, and service” on page 112 for more information.

Diagnostic tools overview

The following tools are available to help you identify and resolve hardware-related problems:

v Computer Support flowchart

The Computer Support flowchart on the following page will help you determine how to access help from IBM and register your computer.

v POST beep codes and error messages

The power-on self-test generates beep codes and messages to indicate successful test completion or the detection of a problem. See “Power-on self-test (POST)” on page 85 for more information.

v Diagnostic programs

The system diagnostic programs are stored on the Device Driver and IBM Enhanced Diagnostics CD. These Programs are the primary methods of testing

the major components of your computer. See “Diagnostic programs and error messages” on page 86 for more information.

v Troubleshooting charts

These charts list problem symptoms and steps to correct the problems. See the “Troubleshooting charts” on page 93 for more information.

v Customized support page

On the World Wide Web you can create a customized support page specifically for your computer, including frequently asked questions, parts information, technical hints and tips, and downloadable files. You can also choose to receive electronic mail (e-mail) notifications whenever new information becomes available about your registered products.

The benefits of registering and profiling your IntelliStation include using the IBM Online Assistant to diagnose problems and participating in the IBM discussion forum. For more detailed information about registering and creating a customized profile for your IBM products, go to the following World Wide Web addresses:

– http://www.ibm.com/pc/register – http://www.ibm.com/pc/support

Computer Support

Computer working

properly?

Ye s

Check all cables for loose connections and verify that all optional devices you installed are on the compatibility matrix. You can view the atcompatibility matrix

http://www.pc.ibm.com/us/accessories/ intellistation/index.html/

Problem

solved?

Ye s

Use the troubleshooting information provided with your computer to determine the cause of the problem and the action to take.

After you register and profile, you will be able to:

• Diagnose problems using the IBM Online Assistant

• Participate in the IBM discussion forum

• Receive e-mail notifications of technical updates

related to your profiled products

http://www.ibm.com/pc/register/

http://www.ibm.com/pc/support/

View information about IBM Support Line at

http://www.ibm.com/services/sl/products/

or view support telephone numbers at

http://www.ibm.com/planetwide/

View support telephone numbers at

http://www.ibm.com/planetwide/

Problem

solved?

Ye s

Flash the latest levels of BIOS, and download the latest level of diagnostics. You can download this code at

http://www.ibm.com/pc/support/

84 IBM IntelliStation E Pro Types 6204 and 6214: User’s Guide

Ye s

Problem

solved?

Hardware

Software

Hardware

or Software

problem?

IBM 620410U, IntelliStation E Pro 6204, IntelliStation E Pro 6214 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual