IBM 6000R Hardware Maintenance Manual

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IBM Netfinity Servers
IBM Netfinity 6000R - Type 8682 Models 1RY, 2RY
Hardware Maintenance Manual
March 2000
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IBM Netfinity Servers
IBM Netfinity 6000R - Type 8682 Models 1RY, 2RY
Hardware Maintenance Manual
March 2000
IBM
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Note: Before using this information and the product it
supports, be sure to read the general information under “Notices” on page 236.
First Edition (March 2000) INTERNATIONAL BUSINESS MACHINES CORPORA-
TION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABIL ITY OR FIT­NESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in cert ain transactions, t herefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorpo­rated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and ser­vices offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the products, ser­vices, and fe atures available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative .
Netfinity 6000R
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORA TION, 2000. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, dupl ication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
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IBM
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About this manual
This manual contains diagnostic information, a Symptom-to­FRU index, service infor mation, error codes, error mes­sages, and configuration information for the Netfinity 6000R
– Type 8682. Important: This manual is intended for trained servicers
who are familiar with IBM PC Server products.
Important safety information
Be sure to read all caution and danger st atements in this book before performing any of the instruction s.
Leia todas as instruções de cuidado e perigo antes de exec­utar qualquer operação.
Prenez connaissance de toutes les consignes de type Atten tion et
Danger avant de procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
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Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di eff ettuare qualsiasi operazione.
Lea atentament e todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.
Online support
Use the World Wide Web (WWW) to download Diagnostic, BIOS Fl;ash, and Device Driver files.
File download address is:
http://www.us.pc.ibm.com/files.html
IBM online addresses
The HMM manuals online address is :
http://www.us.pc.ibm.com/cdt/hmm.html
The IBM PC Company Support Page is:
http://www.us.pc.ibm.com/support/index.html
The IBM PC Company Home Page is:
http://www.pc.ibm.com
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Contents
About this manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
General checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features and specifications. . . . . . . . . . . . . . . . . . . . . . . . . 3
Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Reliability, availability, and serviceability . . . . . . . . . . . . . . . 7
Start the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Information LED panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . . 13
POST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
POST beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . 14
Event/error logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Small computer system interface messages. . . . . . . . . . . 14
ServerGuide error symptoms . . . . . . . . . . . . . . . . . . . . . . 14
Diagnostic programs and error messages . . . . . . . . . . . . 16
Text messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Starting the diagnostic programs . . . . . . . . . . . . . . . . . 17
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Diagnostic error message tables . . . . . . . . . . . . . . . . . 18
Light path diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Diagnostic panel LEDs 20
Light path diagnostics 22
Power checkout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Recovering BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Temperature checkout. . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Diagnosing errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Troubleshooting the Ethernet controller. . . . . . . . . . . . 28
Network connection problems 28
Ethernet controller troubleshooting chart 29
Ethernet controller messages . . . . . . . . . . . . . . . . . . . 31
Novell NetWare or IntraNetWare server ODI driver
messages 31
Network driver interface specification 2.01 (OS /2) dri v er
messages 35 NDIS 4. 0 (Windows NT) driver messages 37 UNIX messages 38
Configuring the server. . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using the Configuration/Setup Utility program . . . . . . . . . 43
Starting the Configuration/Setup Utility program . . . . . 43
Choices available from the Configuration/Setup main
menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Power-on password 48 Administra tor password 50
Using the SCSISelect utility program . . . . . . . . . . . . . . . . 50
Starting the SCSISelect utility program . . . . . . . . . . . . 51
Choices available from the SCSISelect menu . . . . . . 51
Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Expanded view of the Netfinity 6000R . . . . . . . . . . . . . . . 53
Component locations. . . . . . . . . . . . . . . . . . . . . . . . . . 54
System board component locations 54 System board LED locations 59 Diagnostic panel LEDs 60
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Memory board component locations 62 Advanced System Management Interconnect board
component locations . . . . . . . . . . . . . . . . . . . . . . . . .63
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
System reliability considerations . . . . . . . . . . . . . . . . .64
Working i n s ide the server with the power on . . . . . . . .64
Handling static-sensitive devices . . . . . . . . . . . . . . . . .65
Removing the server top cover and bezel . . . . . . . . . . . . .67
Working with adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Installing a hot-plug adapter . . . . . . . . . . . . . . . . . . . . .69
Cabling example for the ServeRAID adapter . . . . . . . .71
Installing internal drives . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Internal drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Hard disk drive component locations 75
Installing a hot-swap hard disk drive . . . . . . . . . . . . . .76
Installing memory-module kits . . . . . . . . . . . . . . . . . . .78
Installing a microprocessor kit . . . . . . . . . . . . . . . . . . . . .81
Changing jumper positions. . . . . . . . . . . . . . . . . . . . . .85
Three-pin jumper blocks 85
Installing a hot-swap power supply . . . . . . . . . . . . . . . . . .85
Installing a Netfinity 3-Pack Ultra160 Hot-Swap Expansion
Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Replacing a hot-swap fan . . . . . . . . . . . . . . . . . . . . . . . . .90
Completing the installation. . . . . . . . . . . . . . . . . . . . . . . . .91
Installing the server top cover and bezel . . . . . . . . . . .91
Updating the server configuration. . . . . . . . . . . . . . . . .92
Connecting external options . . . . . . . . . . . . . . . . . . . . . . .92
Input/Output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Parallel port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Viewing or changing the parallel-port assignments 94
Parallel port connector 94
Video port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Keyboard port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Auxiliary-device (pointing device) port . . . . . . . . . . . . .96
Ultra160 SCSI ports . . . . . . . . . . . . . . . . . . . . . . . . . . .97
SCSI cabling requirements 97
Setting SCSI IDs 97
SCSI connector pin-number assignments 98
Serial ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Viewing or changing the serial-port assignments 99
Seri al-port connectors 99
Universal Serial Bus ports . . . . . . . . . . . . . . . . . . . . .100
USB cables and hubs 100
USB- po rt co nnecto rs 10 0
Ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Configuring the Ethernet controller 101
Failover for redundant Ethernet 101
Ethernet port connector 105
Advanced System Management ports . . . . . . . . . . . .105
Cabling the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Netfinity Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Managing your IBM Netfinity server with Netfinity Manager .
109
Netfinity Manager documentation . . . . . . . . . . . . . . . . . .110
Netfinity Manager system requirements . . . . . . . . . . . . .110
Netfinity Manager for OS/2 system requirements. . . . 110
Netfinity Manager fo r Windows 95 and Windows 98
system requirements . . . . . . . . . . . . . . . . . . . . . . . . 1 11
Netfinity Manager fo r Windows N T system require ments.
112
Starting the Netfinity Manager installation program. . . . . 112
Netfinity Manager database support . . . . . . . . . . . . . . . .119
DB2 database support . . . . . . . . . . . . . . . . . . . . . . . .120
System requirements 120 Installing and configuring the database 120 Activating the database 121 Granting and revoking database privileges 122
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Deleting the database 123
Lotus Notes database support. . . . . . . . . . . . . . . . . . 124
System requirements 124
Installing the database 124
Browsing the Netfinity Manager Lotus Notes database
125
ODBC database support . . . . . . . . . . . . . . . . . . . . . . 126
System requirements 126 ODBC database configuration 127 Creating the Netfinity Manager tables 127 Suppor ted and certified databases 129
Starting Netfinity Manager. . . . . . . . . . . . . . . . . . . . . . . . 132
Netfinity Manager Service Manager. . . . . . . . . . . . . . 132
Netfinity Manager service descriptions . . . . . . . . . . . 133
Advanced System Management 134 Alert Manager 134 Alert on LAN configuration 134 Capacity Management 134 Cluster Manager 134 Critical File Monitor 135 DMI Browser 135 ECC Memory Setup 135 Event Scheduler 135 File Tran sfer 135 Power-On Error Detect 135 Predictive Failure Analysis 135 Process Manager 135 RAID Ma nager 135 Remote Session 136 Remote System Manager 136 Remote Workstation Control 136 Screen View 136 Security Manager 136 Serial Connection Control 136 Service Configuration Manager 137 Software Inventory 137 System Diagnostics Manager 137 Syste m Informa tion Tool 137 System Monitor 137 System Partition Access 137 System Profile 138 Update Connector Manager 138 Web Manager Configuration 138 Delaying Netfinity Manager startup on OS/2 systems 138
Getting more information about Netfinity Manager . . . . . 139
Installation options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Automated installation . . . . . . . . . . . . . . . . . . . . . . . . 141
Customized installation . . . . . . . . . . . . . . . . . . . . . . . 142
FRU information (service only). . . . . . . . . . . . . . . . . . 145
LED switch card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Four-fan housing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Dual fan mount assembly with cable. . . . . . . . . . . . . . . . 147
Service processor card assembly . . . . . . . . . . . . . . . . . . 148
PCI switch card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Power backplane assembly. . . . . . . . . . . . . . . . . . . . . . . 150
System board assembly with backerplate. . . . . . . . . . . . 151
Symptom-to-FRU index . . . . . . . . . . . . . . . . . . . . . . . . 153
Beep symptoms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
No beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Diagnostic panel error LEDs . . . . . . . . . . . . . . . . . . . . . . 157
Diagnostic error codes . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Error symptoms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Power supply LED errors . . . . . . . . . . . . . . . . . . . . . . . . 170
POST error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
ServeRAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
I2C bus fault messages. . . . . . . . . . . . . . . . . . . . . . . . . . 180
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SCSI error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Temperature error messages. . . . . . . . . . . . . . . . . . . . . .182
Fan error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Power error messages. . . . . . . . . . . . . . . . . . . . . . . . . . .183
System shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Voltage related system shutdown. . . . . . . . . . . . . . . .185
Temperature related system shutdown. . . . . . . . . . . .185
DASD checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
CPU checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Undetermined problems. . . . . . . . . . . . . . . . . . . . . . . . . .186
Parts listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
Keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Power cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Related service information. . . . . . . . . . . . . . . . . . . . .195
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
General safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Safety inspection guide . . . . . . . . . . . . . . . . . . . . . . .198
Handling electrostatic discharge-sensitive devices . .199
Grounding requirements. . . . . . . . . . . . . . . . . . . . . . .200
Safety notices (multi-lingual translations). . . . . . . . . .200
Send us your comments!. . . . . . . . . . . . . . . . . . . . . . . . .235
Problem determination tips . . . . . . . . . . . . . . . . . . . . . . .236
Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
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General checkout
The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These pro­grams are the primary method of testing the major compo­nents of the server: The system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), diskette drive, serial ports, hard drives, and par allel port. You can also use them to test some external devices. See
“Diagnostic programs and erro r messages” on page 16. Also, if you cannot determine whether a problem is caused
by the hardware or by the software, y ou can run the dia g­nostic programs to confirm that the hardware is working properly.
When you run the diagnostic programs, a single problem might cause several er ror messages. Whe n this occ urs, work to correct the cause of the first error message. After the cause of the first error message is correc ted, the other erro r messages might not occur the next ti me you run the test.
A failed system might be part of a shared DASD cluster (two or more systems sharing the same external storage device(s)). Prior to running diagnostics, verify that the failing system is not part of a shared DASD cluster.
A system might be part of a cluste r if:
• The customer id entifies the system as par t of a cluster.
• One or more external storage units are attached to the system and at least one of the attached storage units is additionally attached to another s y stem or unidentifi­able source.
• One or more systems are located ne ar the fa iling s ys­tem.
If the failin g system is suspected to be par t of a shar ed DASD cluster, all diagnostic tests can be run except diag­nostic te st s wh ic h te st th e s tor ag e uni t (DAS D r es id ing i n t h e storage unit) or the storage adapter attached to the storage unit.
Notes:
1. For sy stem s t ha t ar e pa rt of a s har e d D ASD c lu st er, r un one test at a time in looped mode. Do not run all tests in looped mode , as this could enable the DASD diag­nostic tests.
2. If mult iple err or codes are displayed, diagnose the fir s t error code displayed.
3. If the computer hangs with a POST error, go to th e “Symptom-to-FRU index” on page 153.
4. If the computer hangs and no error is displayed, go to “Undetermined problems” on page 186.
5. Power supply problems , see “Symptom-to-FRU index” on page 153.
6. Safety information, see “Safety infor m ation” on page
196.
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7. For intermi ttent pr oblems, check th e error log; see
“POST error messages” on page 14.
1. IS THE SYSTEM P ART OF A CLUSTER?
YES. Schedule maintenance with the customer. Shut down all systems related to the clus ter. Run stor age test.
NO. Go to step 2.
2. IF THE SYSTEM IS NOT PART OF A CLUSTER:
• Power-off the computer and al l external devices.
• Check all cables and power cords.
• Set all display controls to the middle position.
• Power-on all extern al devic es.
• Power-on the c omputer.
• Record any POST error messages displayed on the screen. If an error is displayed, look up the first error in the “POST error codes” on page 171.
• Check the informatio n LED panel Syste m Error LED; if on, see “Diagnostic panel error LEDs” on page 157.
• Check the System Error Log. If an error was recorded by the system, see “Symptom-to-FRU index” on page 153.
• Start the Diagnostic Programs. See “Diagnostic progr ams and error messages” on page 16.
• Check for the following responses:
a. One beep. b. Readable instructions or the Main Menu.
3. DID YOU RECEIVE BOTH OF THE CORRECT
RESPONSES?
NO. Find the failure symptom in “Symptom-to-FRU index”
on page 153. YES. Run the Diagnostic Programs. If necessary, refer to
“Diagnostic programs and error messages” on page 16. If you receive an error, go to “Symptom-to-FRU index” on
page 153. If the diagnostics completed successfully and you still sus-
pect a problem, see “Undetermined prob lems” on page 186.
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General information
The IBM® Netfinity ® 6000R server is a high-perfo rmance server with the capability of mi croprocessor upgr ade to a symmetric multiprocessing (SMP) server. It is ideally suited for networking environments that require superior micropro­cessor performance, efficient memo ry management, flexibil­ity, and large amounts of reliable data storage.
Performance, ease of u s e, reliabilit y, and expansion capabil­ities were ke y cons idera tion s duri ng th e design of t he serv er . These de sig n f eatu res ma ke it po ssibl e f or you to cust omi ze the system hardware to meet your needs today, while pro­viding flexible expansion capabilities for the future.
The IBM 6000R server comes with a three-year limited war ­ranty and 90-Day IBM Sta rt Up Support. If you hav e access to the World Wide Web, you can obtain up-to-date informa­tion about the server model and other IBM s erver products at the followin g Worl d Wid e We b ad dre s s: http:// w ww.ibm.c om /p c /us /n et fin ity/
Features and specifications
The following prov ides a summary of the featu res and speci­fications for the Netfinity 6000R server.
Microprocessor: — Intel® Pentium® III Xeon™
— 32 KB of level- 1 cache — 1 MB or 2 MB Level-2 cache depending upon
model — 100 MHz front-side bus (FSB) — Supports up to four microprocessors
Memory: — Max imum: 16GB
— Ty pe: ECC, SDRAM, Registered DIMMs — 16 slots, 4-wa y interleaved
Drives standard: — Diskette: 1.44 MB
— CD-ROM: 40X IDE
Expansion bays:
Hot-swap drives: Three standard slim-high, three optional slim-high
Active™ PCI expansion slots: — One 33 MHz/32-bit
— Thre e 66 MH z/ 64-bi t — Two 33 MHz/ 64 - bi t
Hot-swap power supplies:
270 W (115-230 V ac)
— Minimum: One — Max imum: Three
Redundant cooling: — Six hot-swap fans
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Video: — S3 video controller — Compatible with SVGA and VGA — 8 MB vi deo memory
Size (4 U) — Height: 178 mm (7 in.) (4 U)
— Depth: 711.2 mm (28 in.) — Width: 482.6 mm (19 in.) — Weight: 34.9 kg (77 lb.) to 50.4 kg (111 lb.)
depending upon configuration
Integrated functions: — Netfinity Advanced System Management proces-
sor with Light Path diagnostics
— Dual channel Ultra160 SCSI controller ( one inter-
nal and one external channel) (non-RAID)
— One 10BASE-T/100BASE-TX AMD Ethernet con-
troller — Two serial ports — One parallel port — Two universal serial bus ports — Keyboard port —Mouse port — Video port
Acoustical noise emissions: — Sound power, idling: 6.3 bel maximum — Sound power, operating: 6.3 bel maximum — Sound pressure, operating: 48 dB a maximum
Environment: — Air temperature:
– Server on: 10º to 35º C (50º to 95º F). Alti-
tude: 0 to 914 m (3000 ft.)
– Server on: 10º to 32º C (50º to 89.6º F). Alti-
tude: 914 m (3000 ft.) to 2133 m (7 000 ft.)
– Server off: 10º to 43º C (50º to 110º F). Maxi-
mum altitude: 2133 m (7000 ft.)
— Humidity:
– Serve r on: 8% to 80% – Serv er off: 8% to 80%
Heat out put:
Approximate heat output in British Thermal Units (BTU) per ho ur
— Minimum configuration:461 BTU (0.14 kilowatts
per hour)
— Maximum configuration: 1796 BTU (0.53 kilowatts
per hour)
Elec tric al inp ut: — Sine-wave input (50-60 Hz) required
— Input voltage low range:
— Input voltage high range:
4 Netfinity 6000R Type 8682 Models 1RY, 2RY
– Minimum: 90 V ac – Maxim um: 137 V ac
– Min im um: 180 V ac – Maximum: 265 V ac
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— Input kilovolt-amperes (kVA) approximately:
– Minimum: 0.08 kVA – Maxim um: 0.52 kVA
Server features
The unique design of th e server t akes advantage of advancements in symmetric multiprocess ing (SMP), data storage, and memory management. The server combines:
• Impressive performance using an innovative approach to SMP
The server supports up to four Pentium III Xeon pro­cessor s. The se r ver c ome s wi th at leas t o ne proc es sor installed; you can install additional pro c essors to enhance performance and provide SMP capability.
• Large data-storage and hot-swap capabilities All models of the server support up to three standard
and three optional 26 mm (1-i nch) slim-high 3.5-inch hot-swap hard disk drives in the hot -swap ba ys. This
hot-swap
hard disk drives with out turning of f the server.
featu re en ables yo u to r em o ve and repla c e
• Active™ PCI (hot-plug) adap ter capabilities The server ha s si x
With operating system support, you can replace failing hot-plug PCI adapters without turning off the server. If
hot-add
the tem and the PCI adapter, you can also add PCI ada pt­ers in these slots without turning off the server.
• Redundant cooling and power capabilities The redundant cooling and hot- swap capabilities of the
fans in the server enable continued operation if one of the fa ns f ai ls . You can al so re pl ac e a fa il in g f an w it hou t turning off the server.
The server comes standard with one 270-watt power supply. Install thre e 270-w att power supplies to ensure redundancy and hot-swap capability for a typical con­figur a tio n. (See “Installing a hot - swap pow er su pp ly ” on page 85 for instructions.)
• 100 MHz front-side bus (FSB) The FSB is the processor external bus. This bus is the
interface between the proce ssors and the system board. The FSB is also known as the processor/host bus.
feature is supported by the operating sys-
hot-plug
slots for PCI adapters.
• Lar g e sy s tem me m or y The memory bus in the server supports up to 16GB of
system memory. The memory controller provides error correcting code (ECC) support for up to 16 industry­standard, 3.3 V, 168-pin, 8-byte, PCI, PC1 00 regis­tere d, du al inli ne memo ry mo dules (D IM M s). The memory controller also provides Chip kill™ memory protection. Chipkill memory protection is a technology
General information 5
Page 18
that protects the system from a single chip failure on a DIMM.
• System-management capabilit ies The server comes with a Netfinity Advanced System
Management Processor on the system board. This processor, in conjunction with the Netfinity Manager provided on the ServerGuide CDs, enables you to manage the functions of the server locally and remotely. The Netfinity Advanced System Manage­ment Processor also provides system monitoring, even t recording, and dial-out alert capability.
Note: The Netfinity Advanced System Management
Processor is sometimes referred to as the ser­vice processor.
Refer to “Netfinity Manager” on page 109 for more information.
• Integrated network environment support The server comes with an E thernet controller on the
system board. This Ethernet controller has an interface for connec ting to 10-Mbps or 100-Mbps networks. The server automatically selects between 10BASE-T and 100BASE-TX. The controller provides full-duplex (FDX) capability, which enables simultaneous transmis­sion and reception of data on the Ethernet local area network (LAN).
• Redundant net work-interf ace card (NIC) The addition of an optional, redundant network-inter-
face card (NIC ) provides a failover capability to a redundant Ethernet connection. If a problem occurs with the primary Ethernet connection, all Ethernet traffic assoc iated w ith th is pr imary co nnect ion is automa tic ally switched to the redundant NIC. This switching occurs with out data loss and without user intervention.
• IBM ServerGuide CDs The Ser verGuide CDs included with IBM Netfinity serv-
ers pr ovide programs to help you set up the server and install the network operating system (NOS). The Serv­erGuide program detects the hardware options installed, and provides the correct configuration pro­gram and device drivers. In addition, the ServerGuide CDs include a variety of application programs such as IBM Update Connector to help keep the server basic input/outpu t system (BIOS) and microc ode updated, and IBM Netfinity Manager for system management.
Note: The latest level of BIOS for the server is also
avai lable t hro ugh th e Wor ld Wi de Web. Ref er to “Recov ering BIOS” on page 24 for the appropri­ate World Wide Web addresses and bulletin­board teleph one numbers.
The server is designed to be cost- effective, powerful, and flexible. It uses peripheral component interconnect (PCI) bus architecture to provide compatibility with a wide range of existing hardware devices and software applications.
6 Netfinity 6000R Type 8682 Models 1RY, 2RY
Page 19
As alw ays, the IBM serve r meets str ingent worldwide certifi­cations for po wer , electromagnetic compatibility (EMC), and safety. See “Relat ed service information” on page 195 for
additional information.
Reliability, availability, and serviceability
Three of the most important features in server design are reliability, availability, and serviceability (RAS). These fac­tors help to ensure the integrity of the data stored on the server; that the server is available when you want to use it; and that should a failure occur, you can easily diagnose and repair the failure with minimal inconvenience.
The following is an abbreviated list of the RAS features that the server supports.
• Cooling fans with speed-sensing capability (hot-swap)
• Error correcting code (ECC) FSBs
• ECC L2 cache
• ECC memory
• Fast power-on self-test (POST)
•45°C (113°F) normal operating temper ature for hard disk drives
• Pari ty ch eck in g o n th e s mal l co mput er s ystem in t erf ac e (SCSI) bus and PCI buses
• Power Managed - Advanced Configuration and Power Interface (ACPI) level
• System management moni toring via Intra-Integrated Circuit (I
• Ambient te mperat u re mo nitoring
• Automatic error retry/recovery
• Automatic restart after a power failu re
• Built-in te mperature/fan/voltages monitoring
• Chipkill memory protection
• Fau lt- r es is ta nt sta r tu p
• Hot-s wap dri v e bays
• Hot-s wap har d disk drives
• Active PCI (hot-plug) adapter slots
• Infor mation and diagnostic LED panels
• Me nu - dri ve n se tu p, sy s tem co nfiguration, SC SISelec t configuration, and diagnostic prog rams
• Memory scrubbing and Predictive Failure Analysis™ (PFA) (background and real time)
• Microcode and diagnostic levels available
• Netfinity Manager™ and LANDesk
• Netfinity Server Management
• NIC failover support
• Power and temperature monitoring
• Power-supply redundancy mon itoring
• Predictive Failure Analysis™ (PFA) alerts
• Redundant Ethernet capabilities (with optional adapter)
• Redundant hot-swap cooling
• Redundant and hot-swap power supplies
• Remote Connect
• Remote system problem-determination support
• System auto-configuring from a configuration menu
• Upgradable POST, BIOS, diagnostics, and N etfinit y Advanced System Management Processor microcode
• Wake on LAN™ capabili ty
2
C) bus
®
enabled
General information 7
Page 20
• Window s NT fai lov e r sup po rt
• Alert on LAN™ capability
• Backup BIOS switching by jumper
• Er r or codes and mess ages
• Integrated service processor subsyst em provides con­trol for remote system management
• Processor serial number access
• Standard cables present detection
• System error logging (POST and Netfinity Advanced Syst e m Ma na ge ment P roc es s or )
• Vital Product Data (VPD) on microprocessors, system board, power supplies, hot-swap-drive backplane, and power backplane
Start the server
Use the following procedure to start the server.
1. Turn on all external devices, such as the monitor. Note: After you plug the power cord into an outlet, wait
20 seconds before pressing the power control button. During this time, the system-manage­ment processor is initializing and the power con­trol button does not respond.
2. Press the power control button on the front of the server. The power-on light comes on and the power­on self-test (POST) begins.
• If the server is turned on and a power failure occurs, the server will start automatically when power is restored.
• The server can also be turned on by the Netfinity Advanced System Management Processor.
When you turn off the server, observe the following precau­tion:
CAUTION: The power control button on the device and/or the power supply do not turn off the electrical current sup­plied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are discon­nected from the power source.
8 Netfinity 6000R Type 8682 Models 1RY, 2RY
Page 21
1 2 3
The server can be turned off as follows:
• You can turn off the server by pressing the power-con­trol button on the front of the server.
Note: After turning off the server, wait at least five sec-
onds b ef ore p r essi ng t he pow e r- cont r ol b ut t on t o turn on the server again.
• You can disc on n ec t th e serv er po w er co r ds fr om the electrical outlets to shut off all power to the server.
Note: Wait about 15 seconds after disconnecting the
power cords for the system to stop runnin g. Watch for the system-power light on the i nforma­tion LED panel to stop blinking.
The following illustration shows the cont rols and indic ators on the server.
Controls and indicators
Þ1Ý Power-c on trol butto n: Press this button to man-
ually turn on or off the server.
Þ2Ý Reset button: Press this button to reset the
server and run the power-on self-test (POST).
Þ3Ý Hard-disk dr ive activit y light: Each hot-swap
drive has a hard–disk drive activity light. When this green light is flashing, the drive is being acces sed.
General information 9
Page 22
Þ4Ý Hard-disk drive status light: Each hot-swap
drive has a hard-disk drive status light. With a Serve RAID inst allation, i f this amber light is on continuously, it means that the dri v e has fa iled.
Information LED panel
The information panel on the front of the server contains sta­tus lights.
The following illustration shows the server information panel.
TX
100 MB
100 MB TX/RX INFO SYS ERROR
RX
POWER RESET
LINK
OK
SCSI ACT LINK OK
Þ1Ý System p ower: When this green light is on, sys-
tem po we r i s pr es en t in t he s erv e r. When t his l ig ht flashe s, the se rver i s i n st an db y mode ( the sys te m power supply is turned off and ac current is present). When this light is off, either a power supply, AC pow er, or a light ha s f aile d. Th e p ower light is located above and between the power-con­trol button and the reset button.
Attention: If this light is off, it does not mean
there is no electrical cur rent pr esent in the server. The light might be burned out. To remove all electrical current from the server, you must unplug the ser v er power cords from the electrical outlets.
Þ2Ý Hard disk drive activity light: This green light is
on when there is activ ity on a hard disk drive.
Þ3Ý Ethernet-link status light: When this green light
Þ4Ý Information light: When this am ber light is on,
Þ5Ý System error light: This amber lig ht is on when
Þ5Ý Ethern et transmit/re ce iv e act ivi ty ligh t: When
10 Netfinity 6000R Type 8682 Models 1RY, 2RY
is on, there is an active connection on the Ether­net port. The Ethernet transmit/receive activity light is also located on the Ethernet (RJ-45) con­nector on the r ear of the server.
the server power supplies are nonredundant or some ot he r no nc rit i cal eve nt h as occ ur re d. Ch ec k the diagnostic LED panel for more information (see “Diagnostic pa nel LEDs ” on page 20).
a system error occurs. A light on the diagnostics LED pa nel will also be on to further isolate the erro r. (For more informa tion, see “Diagnostic panel LEDs” on page 20.)
this green light is on, there is activity between the
Page 23
server and the network. The Ethernet trans­mit/receive activity light is also located on the Ether net (RJ-45) connector on the rear o f the server.
Þ7Ý Ethernet speed 100 Mbps: When t his gr een li ght
is on, the Ethernet speed is 100 Mbps. When the light is off, the Ethernet speed is 10 Mbps.
General information 11
Page 24
12 Netfinity 6000R Type 8682 Models 1RY, 2RY
Page 25
Diagnostics
This section provides basic troubleshooting information to help you resolve some commo n problems that might occur with the server.
If you cannot locate and correc t the problem using the infor­mation in this section, refer to “Sympt om-to- FR U index” on
page 153 for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related problems:
POST beep codes, error messages, and er ror logs The power-on self-test (POST) generates beep codes
and mess ag es to i ndic at e s uc ces sf ul t es t com plet i on or the detection of a problem. See “POST” for more infor­mation.
Diagnostic programs and error messages The server diagnostic programs are stored in upgrad-
able read-only memory (ROM) on the system board. These programs are th e primary method of testing the major components of the server. See “Diagnostic pro­grams and error messages” on page 16 for more infor­mation.
Light path diagnostics The server has light-emitting diodes (LEDs) to help you
identify problems with server components. These LEDs are pa rt of t he lig ht -pa t h di agno st i cs tha t a re bu il t into the server. By following the quickly identify the type of system error that occurred. See “Light path diagnostics” on page 18 for m ore infor­mation.
Error symptoms These charts list problem symptoms, along with sug-
gested st eps to co rre ct th e pr ob le ms. Se e “Di ag no sin g errors” on page 27 for more information.
path of ligh t s
, you can
POST
When you turn on the ser v er, it performs a s eries of tests to check the operation of server co mponents and some of the options installed in the server. This series of tests is called the power-on self-test or POST.
If POST finishes without detecting any prob lems, a singl e beep sounds, the first screen of the o perating system o r application program appears.
If POST detects a problem, more than one beep sounds and an err or me ss ag e appe ar s on th e sc r een. See “ PO ST b ee p codes” on page 14 and “POST error messa ges” on page 14 for mo re inf or m a tio n.
13
Page 26
Notes:
1. If you have a power-on password or administrator password set, you must type the password and press Enter, when prompted, before POST will continue.
2. A single problem might cause several error mes­sages. When this occurs, work to correct the cause of the first error message. After you correct the cause of the first er ror message, the other error mes s ages usu ­ally will not occur the next time you run the test.
POST beep codes
POST generates beep codes t o indicate successful comple­tion or the detection of a problem.
• One bee p indicates the successful completion of POST .
• More than one beep indicat es that POST detected a problem. For more information, see “Beep symptoms” on page 153.
POST error messages
POST error messages occur during startup when POST finds a pr o blem w i th t he ha rdw are or det ec ts a ch an ge in th e hardware configuration. For a list of POST err ors, see “POST error codes” on page 171.
Event/error logs
The POST error log contains the three most recent error codes and messages that the system generated during POST. The System Event/Error Log contains all error mes­sages issued during POST and all system status messages from the Netfinity Advanced System Management Proces­sor.
To view the contents of the error logs, st art the Configura­tion/Setup Utility program (see “Starting the Configura­tion/Setup Utility program” on page 43); then, select
Event/Error Logs from the main menu.
Smal l c o mp u ter sys tem interface messages
If you receive a SCSI error message, see “SCSI error codes” on page 181.
Note: If the server does not have a hard disk drive, ignore
any message that indicates that the BIOS is not installed.
You will get these messages only when running the SCSI Select Utilit y.
ServerGuide error symptoms
Look for symptoms in the left column of the following chart. Probable solutions appear in the right column.
14 Netfinity 6000R Type 8682 Models 1RY, 2RY
Page 27
Setup Action
Netfinity Setup and Installation CD
won’t
start.
ServeRAID program cannot view all installed drives – or – cannot instal l NOS.
The
Operating
System Installation
program continuously loops.
• Be sure the system is a supported Netfinity server with a start able (bootable) CD-ROM drive.
• If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in the boot sequence.
• If more than one CD-ROM drive is installed, be sure that only one drive is set as the primary drive. Start the CD from the primary drive.
• Be sure there are no duplicate SCSI IDs or IRQ assignments.
• Be sure that the hard disk drive is connected pro perly.
Free up more space on the hard disk.
ServerGuide won't start
your
NOS CD.
Be sure the NOS CD you have is supported by ServerGuide. See
Netfinity Setup and Installation
the CD label fo r a list of NOS vers ions supported.
Can't install NOS – option is grayed out.
Either there is no logical drive defined (ServeRAID systems) or the Ser verGuide system partition is n ot present. Run the setup and configuration program.
TechConnect CD Action
Can't start TechConnect CD.
Be sure you're starting the CD on a system with Microsoft Windows installed.
Can't view publications from TechConnect CD, or
Be sure you have the Adobe reader installed (available from the TechConnect CD).
text is unreadable.
Diskette Factory CD Action
Get "time out" or "Unknown host" errors
Be sure you have access to the Internet through F TP directly .
Diagnostics 15
Page 28
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These pro­grams are the primary method of testing the major compo­nents of the server.
Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a fai l ing pa rt. Troubleshooting and servicing of complex problems that are indica te d b y e rro r mes sa ges sh oul d be p er for m ed by tr ai ned service personnel.
Sometimes the first error to occur causes additional errors. In this case, the server displays more than one error mes­sage. Always follow the suggested action instructions for
first
the The following sections contain the error codes that might
appear in the detailed test log and summary log when run­ning the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
error message that appears.
where: fff is the three-digit function code that indicates
the function being tested when the error occurred. For example, function code 089 is for the microprocessor.
ttt is the three-digit failure code that indicates
the exact test failure that was encountered.
iii is the three-digit device ID. date is the date that the diagnostic test was run
and the error recorded.
cc is the check digit that is u s ed to verify the
validity of the information.
text me ss age is the diagnostic message that indicates the
reason for the problem.
Text me ssages
The diagnostic text message format is as follows:
Function Name: Result (test specific string)
where: Function Name is the name of the function being tested
when the error occurred. This corresponds to the function code (fff) given in the previous list.
Result can be one of the following:
Passed This result occurs wh en the diagnostic
test co mpletes without any errors.
16 Netfinity 6000R Type 8682 Models 1RY, 2RY
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Failed This result occurs when th e diagnostic
test discovers an error.
User Aborte d This result occurs when you stop
the diagnostic test before it is complete.
Not Applicable This result occurs when you
specify a diagnostic test for a devi ce that is not present.
Aborted This result occurs wh en the test could
not pro ce ed becaus e of th e sy stem co n­figuration.
Warning This result occurs when a possible
problem is reported during the diagnos­tic test, such as when a device that is to be tested is not installed.
Test Specific String This is ad dit io na l i nfor ma t ion t ha t y ou
can use to analyze the problem.
Starting the diagnostic programs
You can press F1 while running the diagnostic programs to obtain Help information. Y ou also can press F1 from within a help screen to obtain online documentation from which you can select different categories. To exit Help and return to where you left off, press Esc.
To start the diagnostic programs:
1. Turn on the server and watch the screen. Note: To run the diagnostic programs, you must start
the server with the highest level password that is set. That is, if an administrator password is set, you must enter the administrat or password, not the power-on passwor d, to run the diagnosti c programs.
2. When th e message F2 for Diagnostics appear s , press F 2.
3. Type in the approp riate password; then, press Enter.
4. Select either Ex tended or Basic from the top of the screen.
5. When the Diagno stic Pr ograms scr een appears, s elect the test you want to run from the list that appears; then, follow the instructions on the screen.
Notes:
a. If the server stops during testing and you cannot
continue, restart the server and try running the diagnostic programs again.
b. The keyboard an d mouse (pointing device) tests
assum e that a keyboard an d mouse are attached to th e s erver.
c. If you run the diagnostic programs with no mouse
attached to the server, you will not be able to navi­gate between test categories using the Next Cat and Prev Cat buttons. All other functions pro- vided by mouse- selectable buttons are also avail­able using the function keys.
Diagnostics 17
Page 30
d. You can run the USB interface test and the USB
external loopback test only if there are no USB devices attached.
e. You can view se rv er co nfi gu r at ion infor m at ion
(such as system configuration, memory contents, interrupt request (IRQ) use, direct memory access (DMA) use, device drivers, and so on) by selecting Hardware Info from the top of the screen.
When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen.
If the hardware checks out OK but the problem persists dur­ing normal server operations, a software error might be the cause. If you suspect a software problem, refer to the infor­mation that comes with the sof tware package.
Viewing th e test log
The test log will not contain any information until after the diagnostic program has run.
Note: If you already are running the diagnostic programs,
begin with step 3.
To view the test log:
1. Turn on the server and watch the screen. If the server is on, shut dow n the operating system and
restart the server.
2. When th e message F2 for Diagnostics appear s , press F2.
If a power-on password or administrator password is set, the server prompts you for it. Type in the appropri ­ate password; then, press Enter.
3. When the Diagno stic Programs scr een appears, s elect Utility from the top of the screen.
4. Select View Test Log from the list that appears; then, follow the instructions on the screen.
The syst e m ma in ta ins t h e t es t-l og da ta w hi le t he se rv er is powered on. When you turn off the power to the server, the test log is cleared.
Diagnostic error message tables
For descriptions of the error messages that m ight appear when you run the diagnostic programs, see “Diagnostic error
codes” on page 160. If diagnostic error messages appear that are not listed in those tables, make sure that the server has the latest levels of BIOS, Advanced System Manage­ment Processo r, ServeRAID, and diagnostics micr ocode installed.
Light path diagnostics
The ser v er ha s LE Ds to help yo u id entify problem s with some server components. These LEDs are part of the light path diagnostics built into the ser v er. By following the you can quickly identify the type of system error that occurred.
18 Netfinity 6000R Type 8682 Models 1RY, 2RY
path
Page 31
Status LEDs are located on the following components:
• Infor mation panel
• Hard disk drive trays
• Power supply
• Diagnostic panel
• Sys t e m bo ard
Power supply LEDs
The AC and DC power LED s on the power supply provide status information about the power suppl y. See “Ins talling a hot-swap power supply” on page 85 for the location of these LEDs.
Þ1Ý Fill er pa ne l Þ2Ý AC power light Þ3Ý DC po w er lig ht Þ4Ý Power supply handle Þ5Ý Power supply
The following tabl e describes the AC and DC power LEDs.
AC
power
LED
On On The power supply is on and operating
DC
power
LED
Description and action
correctly.
Diagnostics 19
Page 32
AC
power
LED
On Off There is a dc power prob lem.
Off Off There is an ac power problem.
DC
power
LED
Description and action
Possible causes:
1. The server is not turned on (the power LED is blinking on the front of the server).
Action: Press the power-control
button to start the server.
2. The power supply has failed. Action: Replace the power
supply.
Possible causes:
1. There is no ac power to the power supply.
Actions: Verify that:
• The electrical cord is properly connec te d to the server.
• The electrical outlet functions properly.
2. The power supply has failed. Action: Replace the power
supply.
Diagnostic panel LEDs
The foll o win g il lu st rat io n sho ws th e LED s on th e di agno st ic s panel inside th e server. See Table 1 on page 22 for infor m a­tion on identifying problems using these LEDs.
20 Netfinity 6000R Type 8682 Models 1RY, 2RY
Page 33
CPU Memory
PCI
A B C D
Bus
Power
Supply
1 2 3 4
Fan
Þ1Ý System board connector Þ2Ý Diskette drive connector
DASD
NMI SP Bus Event Log
Non Red Over Spec Temp
The meanings of these LEDs are as follow s:
CPU Microprocessor fault Memory Memory fault PCI Bus A (PCIA) PCI bus A fault PCI Bus B (PCIB) PCI bus B fault PCI Bus C (PCIC) P CI bus C fault PCI Bus D (PCID) Not implemented at this time Power supply 1 Power su pply number 1 failure Power supply 2 Power su pply number 2 failure Power supply 3 Power su pply number 3 failure FAN Fan failure DASD Hard disk drive fault NMI Nonmaskable interrupt SP Bus Service processor failure Event Log Not imp lemented at this time. NON RED Nonredundant power mode OVER SPEC Over sp ec ification TEMP System temperature failure
Diagnostics 21
Page 34
Notes:
1. The server does not support replaceable voltage regu­lator modules (VRMs).
2. The server supports a maximum of three PCI buses.
3. The server supports a maximum of three power sup­plies.
Ligh t path diagnostics
You can use the light path diagnostics built into the server to quickly identify the type of system error that occurred. The server is de si gn ed so t hat LE Ds rema i n i llu min at ed w hen t he server shuts down, as long as the power supplies are oper­ating proper ly. This feature helps you to isolate the pr oblem if an error causes the server to shut down.
If th e sy st em err or L E D ( on th e i nf o rmat i on LED pane l) i s n ot lit and no diagnostics panel LEDs are lit, it means that the light path diagnostics have not detected a system error.
If the system error LED (on the information LED panel) is lit, it means that a system erro r was detected. Check to see which of th e L EDs on t he di ag no st ics p an el ins ide t h e se rver are lit and refer to the following table:
Table 1. Light path diagnostics
LED on Cause
None 1. The system error log is 75% or more full
or a PFA alert was logged. (See
“Diagnostic panel error LEDs” on page
157.)
2. Bad, missing, or mis-installed processor terminator.
CPU One of the microprocessors has failed. (See
“Diagnostic panel error LEDs” on page 157.)
Memory A memory error occurred. (See “Diagnostic
panel error LEDs” on page 157.)
PCIA An error occurred on PCI bus A. An adapter
in PCI slot 1, or the s y stem bo ard, caused the error. (See “Diagnostic panel error LEDs ” on page 157.)
PCIB An error occurred on PCI bus B. An adapter
in PCI slot 2, 3, or 4, or the system boar d, caused the error. (See “Diagnostic panel error LE Ds ” on pa ge 157.)
PCIC An error occurred on PCI bus C. An adapter
in PCI slot 5 or 6, or the system board, caused the error. (See “Diagnostic panel error LE Ds ” on pa ge 157.)
PCID Not i m plemented at this time. PS1 The first power supply has failed. (See
“Diagnostic panel error LEDs” on page 157.)
PS2 The second power supply has failed. (See
“Diagnostic panel error LEDs” on page 157.)
22 Netfinity 6000R Type 8682 Models 1RY, 2RY
Page 35
Table 1. Light path diagnostics
LED on Cause
PS3 The third power supply has failed. (See
“Diagnostic panel error LEDs” on page 157.)
Fan One of the fan assemblies has failed or is
operating too slowly. Note: A fail ing fa n can al so caus e the TEMP
and/or DASD LEDs to be on.
(See “Diagnostic panel error LEDs” on page
157.)
DASD A hot-swap hard disk drive has failed on
SCSI channel B. (See “Di agnostic panel error LE Ds ” on pa ge 157.)
NMI A nonmaskable int errupt occurred. (The
PCIA, PCIB, PCIC, or Memory LED will probably also be on.)
Note: The NMI LED can only be reset by
comletely rem oving pow er from system.
(See “Diagnostic panel error LEDs” on page
157.)
SP The service processor has failed. (See
“Diagnostic panel error LEDs” on page 157.)
Event Log Not implemented at this time. Non Red System is op er a ti ng in non -re du nd an t po wer
mode. (See “Diagnostic panel error LEDs” on page 157.)
Over Spec The server is drawing more power than the
power supplies are rated f or. (See “Diagnostic panel error LEDs” on page 157.)
Temp The system temperature has exceeded the
maximum rating. (See “Diagnostic panel error LE Ds ” on pa ge 157.)
Power checkout
Power problems can be difficult to troubleshoot. For instance, a short circuit can exist anywhere on any of the power distribution busses. Usually a short circuit will cause the power subsystem to shut down because of an overcur­rent condition.
A gene ral pr oc ed ure for trou bl es h ooting po w er pr o bl em s is as follows:
1. Power off the system and disconnect the A C cord(s).
2. Check for loose cables in the power subsystem. Also check for short circuits, for instance if there is a loose screw causing a short circuit on a circuit board.
3. Remove adapters and disconnect the cables and power connectors to all internal and external devices until sy s tem is at m ini m um con fig uration requir e d for
Diagnostics 23
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power on (see "Minimum operating requirements" on page 187).
4. Reconnect the AC cord and power on the system. If the system powers up successfully, replace adapters and devices one at a time until the problem is isolated. If system does not power up from minimal configura­tion, replace FRUs of minimal configuration one at a time until the problem is isolated.
To use this method it is important to know the minimum con­figur at ion r eq uir ed fo r a s yst e m t o pow e r up ( see page 18 7 ). For specific problems, see “Power er ror me ssage s” on page
183.
Recovering BIOS
If the BIOS code in the server has become corrupted, such as from a power failure during a flash update, you can recover the BIOS using the recovery boot block and a BIOS flash diskette.
Note: You can obtain a BIOS flash diskette from one of the
following sources:
• Use the ServerGuide program to make a BIOS flash diskette.
• Download a BIOS flash diskette from the World Wide Web. Go to http:// w ww.pc.ib m. co m /supp o r t/, sele ct IBM Serve r Support, and make the selections fo r the server.
The flash memory of the server consists of a primary page and a backup page. The J14 jumper controls which page is used to start the server. If the BIOS in the primary page is corrupted, you can use the backup page to start the server; then bo ot th e BI OS F l ash Disk et t e to r es to re t he BIO S to th e prim a ry page.
To recover the BIOS:
1. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover.
2. Locate jumper J14 on the processor board (see “Syst em board jumpers” on page 56).
3. Move J14 to pins 1 and 2 to ena ble secondary boot block page.
4. Insert the BIOS flash diskette into the diskette drive.
5. Restart the server.
6. The system begins the power-on self-test (POST). Select 1 – Update POST/BIOS from the menu that con­tains various flash (update) options.
7. When you are asked if you would like to mov e the cur­rent POST/BIOS image to the backup ROM location, type N.
Attention: Typing Y will copy the corrupted BIOS into the secondary page.
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8. When you are asked if you wou ld like to save the cur­rent code to a diskette, select N.
9. You will be asked to choose which language you wish to use. Select your language (0-7) and press Enter to accept your choice. You will be prompted to remove the diskette and press Ente r to restart the system. Remove the flash diskette from the diskette drive.
Attention: Do not press Enter to reboot the system at this time.
10. Power-off the server.
11. Move jumper J14 back to pins 2 and 3 to return to nor­mal startup mode.
12. Restart the server. The system should start up normally.
Replacing the battery
IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following in structions.
CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module contain­ing a lithium battery, replace it only with the same mod­ule type made by the same manufacturer . The battery contains lithium and can explode if not properly used, handled, or disposed of.
Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Note: In the U. S., call 1-800-IBM-4333 for information
about battery disposal.
If you replace the original lithium battery with a heavy-metal battery or a battery with heavy-metal components, be aware of the following environmental consideration. Batteries and accum ulators that contain heavy metals must not be dis­posed of with normal domestic waste. They will be taken back free of charge by t he manufacturer, distributor, or rep­resentative, to be recycled or disposed of in a proper man­ner.
Note: After you rep lace the batter y, you must reconfigure
the server and reset the system date and time.
To replace the battery:
1. Read the information in “Befo re you begin” on pa ge 63.
2. Follo w any spec ial h andl ing and in stal latio n inst ruct ions supplied with the battery.
Diagnostics 25
Page 38
3. Turn off the server an d al l att ach ed dev ices an d di sco n­nect all external cables and power cor ds (see “Safety
information” on page 196); then remove the top cover.
4. Locate the bat tery on th e system board (see “Syst em board component locations” on page 54).
5. Remove adapters as necessary so you can access the battery. (See “Working wi th adapters” on page 68.)
6. Lift and remove the plastic dividers by pressing the latches on the top ends of the dividers toward the divid­ers and lifting the dividers from the server.
7. Remove the battery:
a. Use one finger to lift the battery clip over the bat-
tery.
b. Use one finger t o slightly slide the battery toward
the rear of th e server. The spring mechanism behind the battery wil l push it out toward you as you slide it forw ard.
c. Use your thumb and index finger to pull the bat-
tery from under the battery clip.
d. Ensure that the battery clip is touching the base of
the battery so cket by pressing gentl y on the clip.
8. Insert the new battery:
a. Tilt the ba ttery so that you can insert it in to the
front of the socket, under the battery clip.
b. As you slide it un der the battery clip, press the
battery down into the socket.
9. Reins tall any adapter s that you r emoved.
10. Insert the plastic divider s into the divider guides.
11. Reinstall the top cover. Note: You must wait approximately 20 seconds after
you plug the power cord of the server in to an electrical outlet before the power control button beco m e s ac tive.
12. Start the Co nfiguration/ Setup U tility program and set configuration parameters as needed. Refer to “Using the Configuration/Setup Utilit y program” on page 43.
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Temperature checkout
Proper cooling of the system is important for proper opera­tion and system reliability. For a typical Netfinity server, you should make sure:
• Each of th e d r iv e b ays has ei th er a d r ive or a f ill er pan el instal l ed
• Each of the power supply bays ha s either a power sup­ply or a filler panel installed
• The top cover is in place during normal operation
• There is at least 50 mm (2 inches) of ventilated space at the sides o f the serv er and 100 mm (4 inches) at the rear of the server
• The to p c over i s rem ove d fo r no lo ng er t h an 30 mi nu te s while the server is operating
• The processor housing cover covering the processor and memory area is removed for n o longer that ten minut es wh il e the serv er is ope rati ng
• A removed hot-swap drive is replaced within two min­utes of removal
• Cables for optional adapters are routed according to the instructions provided with the adapters (ensure that cables are not restricting air flow)
• The fans are operating correctly and the air flow is good
• A failed fan is replaced within 48 hours
In addition, ensure that the environmental specifications for the sys tem are met. See “Featur e s an d sp ec ificati on s” on page 3.
Note: The speed of the fans w ill increase if :
• One fan fails.
• Ambient temperature gets too high.
For mor e information on specific temperature error mes­sages, see “Temperatur e error messages” on page 182.
Diagnosing errors
To find solutions to problems that have definite symptoms, see “Error symptoms” on page 166.
If you cannot find the problem there, go to “Starting the diag­nostic programs” on page 17 to te st the ser v er.
If you ha ve j ust ad de d ne w sof twa re or a ne w opt ion an d t he server is not working, do the following bef ore using the error symptoms table:
• Remove the software or device that you just added.
• Run th e diagnostic tests to det ermine if the serv er is runn in g co r re ctly.
Diagnostics 27
Page 40
• Reinstall the new software or new device.
Troubleshooting the Ethernet controller
This section provides troubleshooting information for prob­lems that might occur with the 10/100 Mbps Ethernet con­troller.
Network connection problems
If the Ethernet controller cannot connect to the network, check the following:
• Make su re that the cable is installed correctly. The network cable must be securely attached at all
connections. If the cable is attached but the problem persists, try a different cable.
If you set the Ethernet controller to operate at 100 Mbps, you must use Category 5 cabling.
If you di r ec tly con ne ct tw o wor ks tat io ns (w itho ut a hu b), or if you are no t using a hub wit h X ports, use a cross­over cable.
Note: To determine whether a hub has an X port,
check the port l abel. If the label contains an the hub has an X por t.
X
,
• Determine if the hub supports auto-negotiation. If not, try configuring the integrated Ethernet controller manu­ally to match the spee d and duplex mode of the hub.
• Check the Ethernet controller lights on the operator information panel.
These lights indicate whethe r a problem exists with the connector, cable, or hub.
— The Ethernet Link Status light illuminates when
the Et he rne t co ntr o ll er r ec ei ves a LIN K pu ls e f rom the hub. If the light is off, there might be a defec­tive connector or cable, or a p roblem with the hub.
— The Ethernet Transmit/Receive Activity light illumi-
nates when the Ethernet controller sends or receives data over the Ethernet Network. If the Ether net Transmit/Receive Activity li ght is off, make sure that the hub and network are operating and that the correct device drivers are loaded.
— The Ethernet Speed 100 Mbps light illuminates
when the Ether net contr oller LA N speed is 100 Mbps.
• Make sure that you are using the correct device drivers, supplied with the server.
• Check for operating system-specif ic causes for the problem.
• Make su re that the device drivers on the client and server are using the same protoc ol.
• Test the Ethernet controller. How you test the Ethernet c ontroller depends o n which
operating system you are using (see the Ethernet con­troller device driver README file).
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Ethe rnet controlle r tro ub leshoot in g chart
You can use the following troubleshooting chart to find solu­tions to 10/100 Mbps Ethernet controller problems that have definite symptoms.
Table 2. Ethernet troubleshooting chart
Ethernet
controller
problem
Suggested Action
The ser v er stops runn in g when loading device drivers.
The PCI BIOS interrupt settings are incorrect.
Check the following:
• Determ in e if the inte rr u pt (IR Q) setting assigned to the Ethernet controller is also assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not function well when they share an interrupt with a dissimilar PCI device. Tr y ch an gi ng the I RQ a ssi gn ed t o the Ethernet controller or the other dev ice. For example, for NetWare Versions 3 and 4 it is recommended that disk controllers not share interrupts with LAN controllers.
• Make sure that you are using the most recent device driver available from the Wor ld Wide Web.
• Run the network diagnostic program.
Ethe rnet Link Statu s lig ht does not light.
Check the following:
• Make sure that the hub is turned on.
• Check all connections at the Ethernet controller and the hub.
• Check the cable. A crossover cable is required unless the hub has an designation.
• Use another port on the hub.
• If the hub does no t support auto­negotiation, manually configure the Ethernet controller to match the hub.
• If you manually configured the duplex mode, make sure that you also manually configure the spee d.
• Run diagnostics on the LEDs.
Diagnostics 29
X
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Table 2. Ethernet troubleshooting chart
Ethernet
controller
Suggested Action
problem
The Ethernet Transmit/ Receive Activi ty ligh t does not light.
Data is incorrect or sporadic.
Check the following: Note: The Ethernet Transmit/Receive
Activity LED illuminates only when data is sent to or by this Ethernet controller.
• Make sure that you have loaded the network device drivers.
• The network might be idle. Try sendin g data fro m thi s work s t at io n.
• Run diagnostics on the LEDs.
• The func tion of this LED can be changed by device driver load parameters. If necessary, remove any LED parameter settings when you load the device drivers.
Check the following:
• Make sure that you are using Categ ory 5 cab ling whe n op erating the server at 100 Mbps.
• Make sure that the cables do not run close to noise-induc ing source s li ke fluorescent lights.
The Ethernet controller stopped work ing when another adapter was added to the server.
The Ethernet controller stopped work ing without apparent cause.
Check the following:
• M ake sure that the cable is connected to the Ethernet controller.
• Make sure that the PCI system BIOS is current.
• Reseat the adapter.
• Determ in e if the inte rr u pt (IR Q) setting assigned to the Ethernet adapter is also assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not function well when they share an interrupt with a dissimilar PCI device. Tr y ch an gi ng the I RQ a ssi gn ed t o the Ethernet adapter or the other device.
Check the following:
• Run diagnostics for the Ethernet controller.
• Try a different connector on the hub.
• Reinstall the device drivers. Refer to the operating-syst em documentation and to the ServerGuide information.
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Ethernet controller messages
The integrated Ethernet controller might display messages from the following device drivers:
• Novell™ NetWare™ or IntraNetWare S erver ODI
• NDIS Adapter for level 2.01 (OS/2)
• NDIS Adapter for level 4.0 (Windows NT)
• SCO™ UNIX LLI
Novell NetWare or IntraNetWare server ODI driver messages
This se ct io n p rov id es ex pl an atio ns of t he er ro r mes sa ge s for the Novell NetWare or IntraNetWare se rver ODI driver, and suggested actions to r esolve each problem.
Table 3. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller
PCNTNW­NW-026
PCNTNW­NW-054
PCNTNW­NW-058
The MSM is unable to parse a required custom keyword.
Explanation: The user entered an
incorrect parameter keyword. Action: Reload the driver using the correct keyword.
The adapter did not respond to the initialization command.
Explanation: Th e ada pt er di d not
respond when the driver tried to initialize it. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting t he diagnostic programs” on page 17 to run the diagnostic programs.
The adapter did not respond to the initialization command.
Explanation: The interrupt request (IRQ)
setting might not be valid or the EEPROM information might be incorrect. Action: Make su re the IRQ settings are corre c t in the C onfigurati on/Setup Utility program. for information on setting the interrupt requests. If the IRQ settings are correct, go to “Starting the diagnostic programs” on page 17 to run the diagnostic programs.
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Table 3. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller
PCNTNW­NW-066
PCNTNW­NW-071
PCNTNW­NW-072
The cable might be disconnected from the ada pte r.
Explanation: The cable might be
disconnecte d from the server Ethern et port. Action: V eri fy t ha t a ca bl e is c onne ct ed t o the Ethernet port.
The matching virtual adapter could not be found.
Explanation: You tried to load another
instance of the driver with a different I/O address. This new adapter could not be found. Action: Verify that you installed an IBM Netfinity 10/100 Fault Tolerant Adapter and make sure that the adapter is seated correctly. If the adapter is seated correctly, go to “Starting the diagnostic
programs” on page 17 to run the diagnostic programs.
A resource tag is unavailable. Explanation: The driver tried to allocate
some resources that were not available. Action: Add more memory, or free some memory resources in the server. Then, restart the server.
PCNTNW­NW-073
PCNTNW­NW-074
Unable to allocate memory Explanation: The driver failed to allocate
the memo ry nee ded f or no rmal op erat i on . Action: Add more memory, or free some memory resources in the server. Then, restart the server.
The hardware interrupt cannot be set. Explanation: An attempt was made to
initialize a given hardware interrupt. The attempt was not successful. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting t he diagnostic programs” on page 17 to run the diagnostic programs . If you have an Ethernet adapter installed, make sure that the adapter does not share an IRQ with any other device.
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Table 3. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller
PCNTNW­NW-075
PCNTNW­NW-079
PCNTNW­NW-086
The Multiple Link Interface Driver (MLID) cannot be registered with the Link Support Layer (LSL).
Explanation: An error occurred while the
driver was trying to register with the LSL. Action: Check the version of th e NetWare or IntraNe tWar e Operat in g System. Make sure that this driver is corr ec t for the ver s io n of NetWare or IntraNetWare that you are using. Resta rt the server.
The Multiple Link Interface Driver (MLID) did not initialize MSMTx Free Count.
Explanation: The MSMTx Free Count is
not initialized cor rectly. Action: Restar t the ser v er. If the pro bl em persists, go to “Starting the diagnostic
programs” on page 17 to run the diagnostic programs.
The driver parameter block is too small. Explanation: The driver parameter bl ock
is too small. Action: Restart the server. If the
problem persists, go to “Starting the diagnostic programs” on page 17 to run the diagnostic programs.
PCNTNW­NW-087
PCNTNW­NW-091
The media parameter block is too small.
Explanation: The driver media parameter block is too small. Action: Restart the server. If the
problem persists, go to “Starting the diagnostic programs” on page 17 to run the diagnostic programs.
The hardware configuration conflicts. Explanation: You tried to load a new
frame type for the existing controller. The hardware assumptions made in doing so are incorrect. This error can also occur if you try to specify a mode (such as, redundancy) that conflicts with another specified mode. Action: Make sure that the hardware configuration matches the software settings.
Diagnostics 33
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Table 3. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller
PCNTNW­NW-126
PCNTNW­NW-127
The group bit in the node address override wa s cleared.
Explanation: The IEEE address has a
group bit that indicates that an address belongs to a group of stations. This bit is used on ly as a des ti na tio n addres s; it cannot be used as a source address. You tried to enter a source address with this bit set. The driver cleared the group bit of the source address. Action: None necessary, message is for information only.
The local bit in the node address override wa s set.
Explanation: The local bit in the IEEE
address format indicates that the addresses are being managed locally. If you use the node address override capabilities of this driver to ent er a new address, the local bit must be set. You entered an address without the local bit set. The driver has set the local bit. Action: None necessary, message is for information only.
PCNTNW­NW-164
PCNTNW­NW-165
PCNTNW­NW-167
The device was not found. Explanation: The driver cannot find an
Ethernet controller in the server. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting the diagnostic
programs” on page 17 to run the diagnostic programs.
The device was not found at IOADDRESS.
Explanation: The Ethernet controller
cannot be found at the I/O address specified. Action: The Ethernet controller does not require a parameter for the I/O address. Remove the I/O address parameter.
PCI scan specified, device not found. Explanation: The driver cannot locate
the Ethernet controller on the PCI bus. Action: Verify that the Ethernet controller is enabled. If the problem persists, go to “Starting the diagnostic programs” on page 17 to run the diagnostic programs.
34 Netfinity 6000R Type 8682 Models 1RY, 2RY
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Table 3. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller
PCNTNW­NW-180
The DMA parameter is not necessary for PCI device.
Explanation: The Ethernet controller
does not require a DMA setting. Action: None necessary, message is for information only.
Network driver interface specification 2.01 (OS/2) driver messages
This se ct io n p rov id es ex pl an atio ns of t he er ro r mes sa ge s for the NDIS 2.01 (OS/2) drivers, and suggested actions to resolve each problem.
Table 4. NDIS 2.0 1 (OS/2) driver messages for the Ethernet controller
PCNTND-1 Unable to open the Protocol Manager.
Explanation: The NDIS stack is not
configured correctly. Action: Chec k an d co rr ec t the conf igu ra tion.
PCNTND-6 Out of memory while allocating
buffers. Explanation: The driver could not
allocate the requested buffers. Action: Check the sy stem con f igur a tion . Edit the PROTOCOL.INI file to reduce the number of Txbuffers and Rxbuffers specified for the driver.
PCNTND-7 A Protocol Manager device error
occurre d. Explanation: The NDIS stack is not
configured correctly. Action: Chec k an d co rr ec t the conf igu ra tion.
PCNTND-8 Bad status for the Protocol Manager.
Explanation: The NDIS stack is not
configured correctly in the PROTOCOL.INI file. Action: Chec k an d co rr ec t the conf igu ra tion.
PCNTND-9 Cannot find the PROTOCOL.INI entry.
Explanation: The NDIS stack is not configured correctly in the PROTOCOL.INI file. Action: Chec k an d co rr ec t the conf igu ra tion.
Diagnostics 35
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Table 4. NDIS 2.0 1 (OS/2) driver messages for the Ethernet controller
PCNTND-10 The Protocol Manager Input Output
Control (IOCTL) failed. Explanation: The NDIS stack is not
configured correctly in the PROTOCOL.INI file. Action: Chec k an d co rr ec t the conf igu ra tion.
PCNTND-11 Protocol Manager registration failed.
Explanation: The NDIS stack is not
configured correctly. Action: Chec k an d co rr ec t the conf igu ra tion.
PCNTND-15 Device not found.
Explanation: The driver cannot find an
Ethernet c ontroller in the server. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting the diagnostic
programs” on page 17 to run the diagnostic programs.
PCNTND-16 PCI scan specified, device not found.
Explanation: The driver cannot locate
the Ethernet controller on the PCI bus. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting the diagnostic programs” on page 17 to run the diagnostic programs.
PCNTND-21 The adapte r faile d the checksum te st.
Explanation: The driver cannot find an
Ethernet c ontroller . Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting the diagnostic programs” on page 17 to run the diagnostic programs.
PCNTND-23 WARNING: PCNET IRQ found =
xx
Explanation: The interr upt request (IRQ)
xx
setting (
) in the PROTOCOL.INI file does not match the hardware IRQ setting. Action: Remov e the IRQ sett ing from th e PROTOCOL.INI file or change the IRQ setting in the PROTOCOL.INI file to match the IRQ setting shown in the PCI Slot/Device Information selection of the Advanced Setup menu in the Configuration/Setup Utility program.
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Table 4. NDIS 2.0 1 (OS/2) driver messages for the Ethernet controller
PCNTND-24 WARNING: PCNET IRQ does not
match PROTOCOL.INI. Explanation: The interrupt request (IRQ)
setting in the PROTOCOL.INI file does not match the hardware IRQ setting. Action: Remov e the IRQ sett ing from th e PROTOCOL.INI file or change the IRQ setting in the PROTOCOL.INI file to match the IRQ setting shown in the PCI Slot/Device Information selection of the Advanced Setup menu in the Configuration/Setup Utility program.
PCNTND-25 PCI scan specified, PCI bus not found!
Explanation: The driver cannot locate
the PCI bus.
Action: Run the diagnostic programs.
PCNTND-29 WARNING: DMA number is not
necessary f or PCI device. Explanation: The Ethernet controller
does not require a DMA setting. Action: Remove the DMA setting in the PROTOCOL.INI file.
PCNTND-33 PCNET device with specified IOBASE
is already in use. Explanation: The specified I/O address
number is already in use by another Ethernet controll er or device. Action: Remove the I/O address setting in the PROTOCOL.INI file.
NDIS 4.0 (Windows NT) driver messages
This section contains the error messages for the NDIS 4.0 drivers. The ex planation and recommended action ar e included with each mess age.
Table 5. NDIS (Windows NT) driver messages for the Ethernet controller
PermaNet Server:
No Secondary Adapter Found. Groupin g Mo de is dis abled.
Explanation: The failover option requires an adapter that is compatible with the device driver of the Ethernet controller on the system boa rd. No suc h adapter was found. Action: Make sure the cor rect adapter is installed.
Diagnostics 37
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Table 5. NDIS (Windows NT) driver messages for the Ethernet controller
PermaNet Server:
PermaNet Server:
Problem Occu rs on the Primary Adapter. Switching over to the Secon dary Adapter.
Explanation: The system detected a
problem with the primary Ethernet connect ion and has transf err ed all netwo rk traffic to the secondary Ethernet controller. Action: ident ify t he caus e of the fa ilur e on the primary Ethernet connection. Resto ring the operat ional s tate of the primary connection will cause the network traffic to automatically transfer to the primary Ethernet controller.
Switching back to Primary Adapter. Explanation: The primary Ethe rnet
connection is now operating cor rectly. Networ k traffic will automatically tran sfer to the primary Ethernet controller. Action: None ne eded, message is for information only.
UNIX messages
This section provides descriptions of the Ethernet error mes­sages for the S CO UNIX LLI drive r, and suggested actions to resolve each problem.
Table 6. UNIX LLI driver messages for the Ethernet controller
pnt0-2 PCI search specified, PCI device not found!
Explanation: The driver cannot locate the
Ethernet controller on th e PCI bus. Action:
• Run the NETCONFIG program to search for another Ethernet controller
• Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run the diagnostic programs.
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Table 6. UNIX LLI driver messages for the Ethernet controller
pnt0-6 Cannot allocate memory for the adapter
during an interrupt. Please check the Streams parameters.
Explanation: On a SunSoft Solaris system,
this mes sage in dica tes that the syst em is out of Streams memory blocks. Action: Use the CRASH utility to increase the number of Strea ms memor y bloc ks. Modify the interrupt request (IRQ) settings in the Configuration/Setup Utility program, or run the NETCONFIG program to match the hardware settings.
pnt0-7 Cannot allocate memory for the adapter
dur ing reset. Please check the Str eams parameters.
Explanation: The system is out of Streams
memory blocks. Action: Use the CRASH utility to increase the number of Streams memory blocks.
pnt0-11 Device not found!
Explanation: The driver cannot find an Ethernet controller. Action: Verify that the Ethernet controller is
enabled. If the Ethernet controller is enabled, run the diagnostic programs.
pnt0-12 Device failed checksum test!
Explanation: The driver cannot find an Ethernet controller. Action: Verify that the Ethernet controller is
enabled. If the Ethernet controller is enabled, run the diagnostic programs.
pnt0-13 add_intr_handler failed! Interrupts already
enabled. Explanation: The interrupt request (IRQ) that
was specified, or the IRQ that was found, conflicts with other devices in the server.
Action: Modify the hardware settings.
pnt0-14 Cannot locate hardware.
Explanation: The SunSoft Solaris driver cannot find any Ethernet controller. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run the diagnostic programs.
Diagnostics 39
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Table 6. UNIX LLI driver messages for the Ethernet controller
pnt0-15 No more devices to open.
Explanation: The SunSoft Solaris driver cannot find any more Ethernet controllers. Action: Verify that additional IBM Netfinity
10/100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond. If the problem persists, run the diagnostic programs.
pnt0-17 Device fault...Reset initiated!
Explanation: The SunSof t Solaris driver has
been reset due to a device fault. Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond. If the problem persists, run the diagnostic programs.
pnt0-19 IRQ found for PCnet hardware does not
match space.c (or pnt.conf)! Explanation: This is a warning message
referring to the interrupt request (IRQ) that the SunSoft Solaris driver found in the system. Action: Ignor e this message if you are sure that thi s i s w hat yo u wa nt to d o. Ot he rw ise, r un the NETCONFIG program to match the hardware settings
pnt0-20 add_intr_handler failed! Unknown interrupt
type. Explanation: The interrupt request (IRQ) that
was specified, or the IRQ that was found, conflicts with other devices in the server. Action:
• Modify the hardware settings.
• Run the NETCONFIG program to search for another Ethernet controller.
pnt0-21 add_intr_handler failed! Out of range
interrupt number. Explanation: The interrupt request (IRQ) that
was specified, or the IRQ that was found, conflicts with other devices in the server.
Action:
40 Netfinity 6000R Type 8682 Models 1RY, 2RY
• Modify the hardware settings.
• Run the NETCONFIG program to search for another Ethernet controller.
Page 53
Table 6. UNIX LLI driver messages for the Ethernet controller
pnt0-22 add_intr_handler failed! Out of range IPL.
Explanation: The interrupt request (IRQ) that
was specified, or the IRQ that was found, conflicts with other devices in the server. Action: Modify the hardware settings. Run the NETCONFIG program to search for another Ethernet controller.
pnt0-23 add_intr_handler failed! Vector already
occupied. Explanation: The interrupt request (IRQ) that
was specified, or the IRQ that was found, conflicts with other devices in the server.
Action: Modify the hardware settings.
pnt0-24 add_i ntr _ ha ndle r faile d! Vector al rea dy
shared at different IPL. Explanation: The interrupt request (IRQ) that
was specified, or the IRQ that was found, conflicts with other devices in the server. Action:
• Modify the hardware settings.
• Run the NETCONFIG program to search for another Ethernet controller.
pnt0-26 The DMA number is not necessary for PCI
device. Explanation: The IBM Netfinity 10/100 Fault
Tolera nt Adapter does n ot requir e a DMA setting. Action: Edit the SPACE.C file to delete the DMA parameter.
pnt0-29 The IRQ number is already in use.
Explanation: The specified I/O address is
already in use. Action: Run the NETCONFIG program to modify the hardware settings.
pnt0-31 I/O address is not necessary for the PCI
device. Explanation: The I/O address specified is not
required. Action: Remove the assigned I/O address
specified for the Ethernet controller.
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Configuring the server
In addition to the ServerGuide CDs, you can use the follo w­ing configuration pro grams to cu stomize your serv er hard­ware:
Config ur a tion /Se tup Ut ili ty The Configuration/Setup Utility program is part of the
basic input/output system (BIOS
the server. You can use this program to configure serial and par allel port assignments, change interr upt request (IRQ) settings, change the drive startup sequence, set the date and time, and set passwords. See “Using the Configuration/Setup Utility program” for more information.
SCSISelect Utility With the built-in SCSISelect Utility program, you can
configure the devices attach ed to the integrated SCSI controller. Use this program to change default va lues, res olv e con fig ur a tion con f li ct s, an d perfo rm a low -leve l format on a SCSI hard disk drive. See “Using the SCSISelect utility program” on page 50 for more infor­mation.
ServeRAID programs
) code that comes with
The ServeRAID programs come with the optional Serv­eRAID adapters and with server models that have a ServeRAID adapter preinstalled. If a ServeRAID adapter has been installed in the server, you must use the ServeRAID configuration program to define and configure the disk-array subsystem before you install the operatin g system.
ServerGuide CDs The Ser verGuide CDs include software setup and
installation tools specifically designed for IBM Netfinity servers. You can use these CDs during the initial installation of the server to config ure the server hard­ware and simplify the network operating system instal­lation. The ServerGuide CDs also contain a collection of application prog rams, which you can install after the server is up and running.
Using the Configuration/Setup Utility program
This section provides the instructions needed to start the Configuration/Setup Utility program and descriptions of the menu choices available.
Starting the Configuration/Setup Utility program
To start the Configuration/Setup Utility program:
1. Tur n on the server and watch the monitor screen.
2. When th e message Press F1 for Configura- tion/Setup appears, press F1.
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Note: If you have s et both levels of passwords (user
and administrator), you must enter the ad minis­trator password to access the full Configura­tion/S e tu p menu.
3. Follow the instructions that appear on the screen.
Choices available from the Configuration/Setup main menu
From the Con fi gu r at ion /S e tu p U til ity mai n menu, yo u ca n select settings that you want to change. The Co nfigura­tion/Setup Utility main menu is similar to the following:
IBM Netfinity Setup - © IBM Corporation 1998
Configuration/Setup Utility
System Summary
System Information
Devices and I/O Ports
Date and Time
System Security
Start Options
Advanced Setup
Error Logs
Save Settings Restore Settings Load Default Settings
Exit Setup
<F1> Help < > < > Move <Esc> Exit <Enter> Select
↑↓
Notes:
1. You ca n pr e ss F1 to di sp lay Hel p info rm ation for a selected menu item.
2. The choices on some menus mig ht diff er slightly, depending on the BIOS version in the se rver.
Descriptions of the choices available from the main menu are as follows:
System Summary Select this choice to display configuration information.
This includes the type and speed of the microproces­sors and the amount of memory installed.
Changes that you make to configuration settings appear on this summary screen. You cannot edit the fields.
This choice appears on both the full and limited Config­uration/Setup Utility menus.
System Information Select this choice to display information about the
server. Change s that you make on other menus m ight appear on this summary screen. You cannot edit any fields. The System Information choice appears only on the full Configuration/Setup Utility main menu.
Product Data
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Select this choice to view system information, such as the machine type and model, the ser v er seria l number, and the r evision level or issue date of the BIOS stored in the flash electronically er as­able programmable ROM (EEPROM).
System Card Data
Select this choice to view vital product data (VPD) for some server components.
Devices and I/O Ports Select this choice to view or change the assignments
for d ev ic es an d in pu t/ o utpu t po rt s. Th is ch oi ce a ppea rs only on the full Confi guration/Setup Utility m ain menu.
This choice also allows you to enable or disable the integrated SCSI, video, and Ethernet controllers.
— The default setting is Enable for all the controllers.
If you sel ec t Di sab le, the syste m wi ll not co nf ig ure the disabled device and the operating system will not see the device. (This is equi valent to unplug­ging the device.)
— If the on-board SCSI controller is disabled and no
other controller and mass storage device are installed, operating system startu p cannot occur.
— If the video controller is disabled and no video
adapter is installe d, the ser v er will have no video capability.
• Select System Service Processor Settings to view the interrupt-request setting (IRQ) used by the Advanced System Manage ment Processor (system servic e pr oc essor ) . You can then us e th e arr ow ke ys to select a new IRQ setting for the Advanced System Management Processor from the list of available choices.
Date and Time Select this choice to set the system date and time and
to change the system time sent to the Advanced Sys­tem Management Process or (service processor ) when the server is started. This c hoice appears only on the full Configuration/Setup Utility main menu.
The system time is in a 24 -hour format: hour:minute:second.
Y ou can set a time delta to be added or subtracted from the system time that is sent to the service processor (Adva nced System Management Processor) each time the server is started . Use the number keys to enter the hours and minutes and + or − to add or subtract from the system time. If you want the system cl ock time to be the same as the Advanced System Management Processor clock time, leave the value set at its default of 0.
System Security Select this choice to set passw ords or a system
owner’s name. This choice appears only on the full Conf ig ur a tion/S et up Uti lity main menu.
You can implement two levels of password protection:
Configuring the server 45
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Power-on Password
Select this choice to set or change a power-on passwo rd. See “ Us in g p ass words ” on pag e 48 f or more information.
Administrator Password
Select this choice to set or change an administra­tor password.
Attention: If an administrator passwor d is set and then for-
gotten, it cannot be overridden or removed. You must replace the system board.
The administrator password provides access to all choices on the Configuration/Setup Utility main menu. You can set, change, or delete both the admini st rat or an d po wer -on pas sw ord s, and al lo w a power-on password to be changed by the user.
See“Using passwords” on page 48 for more infor­mation.
Start Options Select this choice to view or change the start options.
This choice appears only on the full Configura­tion/Setup Utility main menu. Start options take effect when you start yo ur server.
You can select keyboard operating characteristics, such as the keyboard speed. You also can spec ify whether the keyboard number lock starts on or off. You also can enable the server to run without a diskette drive, monitor , or keyboard.
The server uses a start up sequence to determine the device from which the operating system loads. For exam pl e, you can de fin e a startup sequen ce t ha t checks for a sta rtabl e diske tte in t he disket te dri ve, th en checks the hard disk drive in bay 1, and then checks a network adapter.
If the Boot Fail Count choice is enabled, you can restore the BIOS system defaults after three consecu­tive boot failures. If this choice is disabl ed, the BIOS system defaults can only be loaded from the Configu­ration/Setu p Utility main menu.
You can enable a virus-detection test that checks for changes in the master bo ot record at startup.
Ad va nc ed Setup Select this choice to change valu es for adva nced hard-
ware features, such as cache control, and PCI configu­ration. This choice appears only on the full Conf ig ur a tion/S et up Uti lity main menu.
A warning message appears above the choices on thi s menu to alert you that the system might malfunction if these options are configured incorrectly. Follow the instructions on the screen carefully.
Processor Serial Number Access
System Partition Visibility
46 Netfinity 6000R Type 8682 Models 1RY, 2RY
Select this choice to identify if the microprocessor serial number in the microprocessor is readable.
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Select this choice to identify if the System Partition is visible. To make System Partition visible, set
this value to invisible, set this value to
Visible. To make System Partition
Hidden.
Core Chipset Control
Select this choice to modify settings that control features of the core chip set on the system board.
Attention: Do not make changes here unle ss directed to do so by an IBM authorized service representative.
PCI Slot/Device Information
Select this choice to view and identify system resources used by PCI devic es. PCI devices automatically communicate with the server config­uration information. This usually results in auto­matic configuration of a PCI dev ice.
Attention: You must use the menu selections to save custom settings for the PCI Slot/Device Information choice. The save, restore and load default settings choices on the main menu of the Configuration/Setup Utility do not save the PCI Slot/Device Inform ation settings.
After making changes, select:
Save and exit the PCI Utility to save the
changes and return to the Advanced Se tup choice.
Exit the PCI Utility without saving
changes to ignore the changes, restore the previous settings, and return to the Advanced Setup choice.
PCI Device Control allows you to enable or dis­able the PCI slots from this menu.
– The default setting is Enable for all the PCI
slots. If you select Disable, the system will not configur e the di sa bled dev ic e an d the operating system will not see the device. (This is equivalent to unplugging the device.)
Cache Control
Select this choice to enable or disable the micro­processor cache. In addition, you can define the microprocessor cache type as write-back (WB) or write-through (WT). Selecting write-ba ck mode will provide the maximum system performance.
Memory Settings
Select this choice to manually enable a bank of memory.
If a memory error is detected during POST or memory configurat ion, the server can automati­cally disable the failing memory bank and c on­tinue operating with reduced memory capacity. If this occurs, you must manually enable the mem­ory bank after the prob lem is correcte d. Select Memory Settings from the Advanced Setup menu, use the arrow keys to highlight the bank that you want to enable; then, use the arrow keys to select Enable.
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Hot Swap PCI Slot Power Control
Select this choice to manually force power on to any of the six Active PCI (hot-plug ) slots. This is used for PCI adapters that do not have the pres­ence detect pins that the system hot-plug control­ler uses to turn power on to a slot.
System Service Processor Settings Select this choice to view the interrupt-request setting
(IRQ) used by the Advanced System Manageme nt Pro­cessor (system service processor). You can then u se the arrow keys to select a new IRQ setting for the Advanced System Management Processor from the list of available choices.
Event Logs Select this choice to view or clear error logs.
— Select POST Error Log to view the three most
recent error codes and messages that the system generated during POST.
Select Clear error logs from the POST Error Log menu to clear the error log.
— Select System Event/Error Log to view the sys-
tem event/error log. The system event/error log contains all the system error and warning mes­sages that the system has generated. You can use the arrow keys to move between pages in the system event/error log.
Select Clear error logs from the Sys tem Event/Error Log menu to clear the error or event log.
Save Settings Select this choice to save the custom ized settings.
Restore Setti ngs Select this choice to delete the changes and restore the
previous settings.
Load Default Settings Select this choice to cancel the changes and restore
the factory settings.
Exit Setup If you have made any changes, the program will prompt
you to save the changes or exit without saving the changes.
Using passwords
The Sy ste m Security choice appears only on the full Con- figuration/Setup Utility menu. After you select this choice, you can implement two levels of protection: power-on pass­word an d admini strato r pas s w ord.
Power-on passw or d
After you set a power-on password, you can enable the unattended-start mode. This locks the keyboard and mouse, but allows the server to start the operating system.
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The keyboard and mouse remain locked until you enter the correct password.
You can use any combination of up to seven characters (A– Z, a–z, and 0–9) for the power-on password. Keep a record of the passwor d in a secu re place. If you forget the power­on passw ord, you can regain access to th e server by remov­ing the battery and then installing the battery, or by overrid­ing or bypassing the power-on passwor d; see “Setting the password override jumper”.
Setting the pass word override jumper:
When a power-on password is set, POST does not complete until you enter the password. If you forget the power-on pass­word, you can regain access to the server through either of the following methods:
• Enter the administrator password at the power-on prompt, if an administrator password has been set. (See “Administrator password” on page 50 for details.) Start the Conf iguration/ Setup Utility program and change the power-on password. See “Power-on pass­word” on page 48.
• Chang e the po si ti on of t he ju mpe r on J1 5 to b ypa ss th e power-on password check. You can then start the Con­figuration/Setup Utility program and change the power­on password. See “System board component loca­tions” on page 54 for the location of J15.
Notes:
1. Turn off the server, and disconnect all power cords bef ore mov ing any ju mpers.
2. Jumpers J19 and J3 are locat ed on the same jumper block as ju mp er J15 on t he sy st em boar d . Thes e ju mp­ers ar e set to
Disabled. Do not change the settings
on these jumper s. Attention: If you change the settings on these jump-
ers, the server will fail.
Jumper name Description
J15 Power-on password overrid e
Table 7. Jumper J15 on the system board
For more information on jumper locations, see “Changing jumper positions” on page 85.
Changing the position of this jumper bypasses the power-on password check if the jumper has been moved since the server was last powered on. You do not need to move the jumper back to the default position after the password is overridden. The default position is a jumper on pins 1 and 2.
Changing the position of this jumper does not affect the administrator password check if an administrator passwo r d is set .
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Administrator password
Select this choice to set an administrator password. The administrator password provides access to all choices on the Configuration/Setup Utilit y main menu. You can set, change, or delete both the administrator and powe r-on pass­words, and allow a power-on password to be changed by the user.
Attention: If an administrator password is set and then for­gotten, it cannot be overridden or re moved. You must replace the system board.
The following tabl e provides a summary of the password features.
Table 8. Power-on and administrator password features
Type of
p as s wo r d
Power-on password
Administrator password
Administrator
and
power-on
password
Results
• Enter the p assword to complete the system st artup.
• All choices are available on the Confi guration/Setup Utility main menu.
• No password is required to start the system.
• Enter the pass word to acce ss the Confi guration/Setup Utility prog ram.
• All choices are available on the Confi guration/Setup Utility main menu.
• You can enter either password to complete the system startup.
• The administrator password provid es acce ss to all ch oice s on the Confi guration/Setup Utility main menu. You can set, change, or delete both the administrat or and power-on passw ords, and allow a pow er -o n pa ss w o r d to be ch anged by the user .
• The power-on password provi des access to a limited set of choices on the Configuration/Setup Utility main menu. This limited access might include changing or deleting the power-on password.
Using the SCSISelect utility program
SCSISelect is a built-in, menu-driven configuration utility program that you can use to:
• View the default SCSI IDs
• Locate and correct configuration conflicts
• Perf orm a low-level format on a SCSI ha rd disk
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The following sections provide the instructions needed to start the SCSIS elect Utility and description s of the menu choices available.
Note: If the serv er has a R AID adap ter installed, use the
configuration method supplied with the RAID adapter to view or change SCSI settings for attached devices.
Starting the SCSISelect utility program
To start the SCSISelect utility program:
1. Turn on the server.
2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears, press Ctrl+A.
Note: If an admin istrator password has been set, a
prompt appears asking you to enter the pa ss­word to start the SCSISelect Utility program.
3. When pr ompted, select either channel A (in ternal) or channel B (exter nal).
4. Use the arrow keys to select a choice from the menu.
• Press Esc to return to the previous menu.
• Press the F5 key to switch between color and monochrome modes (if the monitor permits).
5. Follow the instruction s on the screen to change the set­tings of the selected items; then, press Enter.
Choices available from the SCSISelect menu
The following choices appear on the SCSISelect Utility menu:
Configure/View Host Adapter Settings Select this choice to view or change the SCSI controller
settings. To reset the SCSI controller to its default val­ues, press F6; then, f ollow the instructions that appear on the screen.
You can view or change the following controller set­tings:
Host Adapter SCSI ID
Select this choice to view the SCSI controller ID, normally 7.
SCSI Parity Checking
Select this choice to view the assigned value of
Enabled.
Host Adapter SCSI Termination
Select this choice to view the assigned value of
Enabled.
Boot Device Options
Select this choice to conf igure startable device parameters. Before you can make updates, you must kno w th e ID of t he dev ic e wh ose pa rame t ers you want to configure.
SCSI Device Configuration
Select this choice to configure SCSI device parameters. Before you can make updates, you
Configuring the server 51
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must kno w th e ID of t he dev ic e wh ose pa rame t ers you want to configure.
Note: The Maximum Sync Transfer Rate repre-
sents the transfer rate for Ultra SCSI devices.
– The transfer rate for Ultra3 SCSI LVD
devices is 160.0
– The transfer rate for Ultra2 SCSI LVD
devices is 80.0
– The transfer rate for Fast SCSI
devices is 20.0
Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration options.
SCSI Disk Utilities Select this choice to view the SCSI IDs that are
assigned to each device o r to format a SCSI device. To use the utilit y program, select a drive from the list.
Read the screens carefully before making a selection. Note: If you pres s Ctrl+ A befor e the selected drives
are re ady, an Unexpected SC SI Command Fail­ure screen mi ght appear. Restart the server and watch the SCSISelect messages as each drive spins up. After the drive that you want to view or format spins up, press Ctrl+A.
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Installing options
This chapter provides instructions to help you add options to the server.
Expanded view of the Netfinity 6000R
Þ1Ý Terminator card Þ2Ý Microprocessor
88
Þ3Ý Hot-swap fans Þ4Ý Hot-sw ap drive tray assembly Þ5Ý Filler pa ne l for hot-sw ap driv e tr ay Þ6Ý Filler pa ne l for po w er su pp ly bay Þ7Ý Power supply Þ8Ý Diag no stics pa ne l
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Þ9Ý Hot-swap fans Þ10Ý System board Þ11Ý Service processor card Þ12Ý Memory board Þ13Ý Dual inline memory module
Component locations
This section provides illustrations of the system board, Diag­nosti c LE D pa nel, mem or y boa rd, and Adva nc ed System Management Interconnect board component locations.
System board compon ent locations
The following illustrations detail certain locations on the sys­tem board.
Note: The illustrations in this document might differ slightly
from your hardware.
System board connectors:
shows the location of connectors on the system board.
The following illustration
Þ1Ý Microprocess or slot 1 (J34) Þ2Ý Microprocess or slot 2 (J35) Þ3Ý Microprocess or slot 3 (J36) Þ4Ý Microprocess or slot 4 (J37) Þ5Ý Memory board (J40) Þ6Ý PCI slot 2 64-bit 66 MHz (J51) Þ7Ý PCI slot 3 64-bit 66 MHz (J52)
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Þ8Ý PCI slot 4 64-bit 66 MHz (J53) Þ9Ý PCI slot 5 64-bit 33 MHz (J54) Þ10Ý PCI sl ot 6 64-bit 33 MHz (J55) Þ11Ý PCI h ot-plug switch card (J1) Þ12Ý PCI sl ot 1 32-bit 33 MHz (J50) Þ13Ý Battery
System board cable connectors:
The following illus­tration shows the location of the cable connectors on the system board.
Þ1Ý Power signal (J16) Þ2Ý Diagnostic panel (J18) Þ3Ý IDE (J21) Þ4Ý 120 mm fan (J30) Þ5Ý Main po w er ( J7 1) Þ6Ý Internal SCSI (J38) Þ7Ý External SCSI (J39 ) Þ8Ý Advanced System Management Interconnect board
(J69, J68, J67)
Þ9Ý 120 mm fan (J49)
I/O extern al port connectors:
shows t he location of the input/output external port co nnec­tors on the system board.
The following illustration
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Þ1Ý Keyboard (bottom), mouse (top) (J64) Þ2Ý Serial A (bottom), Serial B (top) (J60) Þ3Ý Parallel (J63) Þ4Ý Video (J62) Þ5Ý Ethernet (J79) Þ6Ý USB 1, USB 2 (J61)
System board jumpers:
shows the location of the flash ROM page swap jumper (J14) and power-on password override jumper (J15) on the system board. Jumper J14 is located at the t op of the jumper block, and jumper J15 is located immediately below jumper J14.
The follo w in g ill us tr a tio n
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Þ1Ý Flash ROM page swap jumpe r (J14) Þ2Ý Power-on password override jumper (J15) Þ3Ý Reserved (J19) Þ4Ý Reserved (J3)
Notes:
1. Turn off the server; then, disconn ect all power cords and external cables. before moving any jumpers.
2. Jumpers J19 and J3 are locat ed on the same jumper block as jumpe rs J14 and J15 on the system board. These jumpers are se t to
Disabled. Do not change the
settings on these jumpers. Attention: If you change the settings on these jump-
ers, the server will fail.
3. See “Changing jumper positions” on page 85 for addi-
tional information on setting jumpers.
Jumper name Description
J14 Flash ROM page swap
Table 9. Jumpers J14 and J15 on the system board
The default position is a jumper installed on pins 2 and 3.
See “Recov ering BI OS” on page 24 for additional information.
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Jumper name Description
J15 Power-on password override
Changing the position of this jumper bypasses the power-on password check if the jumper has been moved since the server was last po wered on. You do not need to move the jumper back to the default position after the password i s overridden. The default position is a jumper on pins 2 and 3.
Changing the position of this jumper does not affect the ad ministrator password check if an administrator passwo rd is set.
See “Power-on password” on page 48 for additional information on the power-on password.
Table 9. Jumpers J14 and J15 on the system board
Table 10. Jumper setback table
J13 J27 J28 J29 Bus Ratio
Core
Frequency
H L L H 7:1 700 HLHL 8:1 800
The following illustration shows the location of the micropro­cessor speed (core-frequency-selection) jumper block on the system board. The jumpers on this block are in the fol­lowing order, from top to bottom: J13, J27, J28, and J29. See “Ins talling a microprocessor ki t” on page 81 for t he
jumper speed settings. Note: Any system -board j umper blocks that are not shown
in the illustrations in this book are reserved.
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Microprocessor speed jumpers
J13 J27
J28 J29
System board LED locations
The following illustration shows the location of the lights on the system board.
Note: The illustrations in this document might differ slightly
from your hardware.
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Þ1Ý Microprocess or 1 error light Þ2Ý Microprocess or or terminator card present light s Þ3Ý Microprocess or 2 error light Þ4Ý Microprocess or 3 error light Þ5Ý POST OK light Þ6Ý Microprocess or 4 error light Þ7Ý PCI slot power-on ligh t Þ8Ý PCI slot attention lights
Diagnostic panel LEDs
The following illustration shows the location of the LEDs on the Diagnostic panel. The Diagnostic panel LEDs are visible through a special cutout are a located to the left of the cover­release latc h on the top cover. However, to de termine the exact location of the error condition in the server, you might need t o r emo ve th e to p cov er t o vi ew th e l oc at i on of t h e er r or LED on the Diagnostic panel.
Note: The Diagnostic panel is also called the LED card.
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CPU Memory
PCI
A B C D
Bus
Power
Supply
1 2 3 4
Fan
Þ1Ý System board connector Þ2Ý Diskette drive connect or
DASD
NMI SP Bus Event Log
Non Red Over Spec Temp
The meanings of these LEDs are as follow s:
CPU Microprocessor fault Memory Memory fault PCI Bus A (PCIA) PCI bus A fault PCI Bus B (PCIB) PCI bus B fault PCI Bus C (PCIC) P CI bus C fault PCI Bus D (PCID) Not implemented at this time. Power supply 1 Power su pply number 1 failure Power supply 2 Power su pply number 2 failure Power supply 3 Power su pply number 3 failure FAN Fan failure DASD Hard disk drive fault NMI Nonmaskable interrupt SP Bus Service processor failure Event Log Not imp lemented at this time. NON RED Nonredundant power mode OVER SPEC Over sp ec ification TEMP System temperature failure
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Notes:
1. The server does not support replaceable voltage regu­lator modules (VRMs).
2. The server supports a maximum of three PCI buses.
3. The server supports a maximum of three power sup­plies.
4. See “Light path diagnostics” on page 22 for a detailed
description of these LE Ds.
Memory board component locations
The following illustration shows the location of the dual inline memory module (DIMM) connectors and error LEDs on the memory board.
Notes:
1. The illustrations in this document might differ slightly from your hardware.
2. Some of the DIMM error LEDs are not visible in this illust rat i on . T he m emo ry b oa rd co nt ains 1 6 e rr or LE Ds; that is, one error LED for each DIMM connector.
Þ1Ý Memory slot 1 Þ2Ý Memory slot 9 Þ3Ý Error LEDs Þ4Ý Memory slot 13 Þ5Ý Error LEDs Þ6Ý Memory slot 5
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Advanced System Management Interconnect board component locations
The following illustration shows the connectors and lights for the Netfinity Advanced System Management Interconnect board.
Notes:
1. The illustrations in this document might differ slightly from your hardware.
2. The Advanced System Management Inter c onnec t board is also cal led the service processor card.
Þ1Ý Serial port Þ2Ý Advanced System Management Interconnect connec-
tors
Þ3Ý Power LED Þ4Ý System board connector Þ5Ý Service processor error
Before you begin
Before you begin to install options in the server, read the fol­lowing information:
• Become familiar with the safety and handling guide­lines provided in “Safety information” on page 196, and “Handling electrostatic discharge-sensitive devices” on page 199. These guidelines will help you work safely while working with the server or options.
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• You do not need to turn off the server to install or replace hot-swap power supplies, hot-swap drives, hot­swap fans, Active PCI (hot-p lug) ada pters , or hot-pl ug USB devices.
• The orange color on component s and labels in the server identifies h ot-swap or hot-plug components. This means that you can install or remove the compo­nent while the system is running, provided that the sys­tem is configured to support this function.
• The blue color on components and labels identifies touch points where you can grip a component, move a latch, and so on.
• Make su re that you have an adequate number of prop­erly grounded electrical outlets for the server, monitor, and any other options that you intend to install.
• Back up all important data before you make changes to disk drives.
• For a list of su pported options for the Netfin ity 6000R, refer to http://www.ibm.com/pc/us/compat on the World Wide Web.
System reliability considerations
To help ensure proper cooling and system reliability, make sure that:
• Each of th e d r iv e b ays has ei th er a d r ive or a f ill er pan el installed.
• Each of the power supply bays ha s either a power sup­ply or a filler panel installed.
• There is at least 50 mm (2 inches) of ventilated space at the sides o f the serv er and 100 mm (4 inches) at the rear of the server.
• The top cover is in place during normal operation.
• The to p c over i s rem ove d fo r no lo ng er t h an 30 mi nu te s while the server is operating.
• The processor housing cover over the processor and memory area is removed for no longer than 10 minutes while the server is operating.
• A removed hot-swap drive is replaced within 10 min­utes of removal .
• Cables for optional adapters are routed according to the instructions provided wit h the adap ters.
• A failed fan is replaced within 48 hours.
Working inside the server with the power on
The ser ve r su pp or ts h ot -ad d, ho t- pl ug an d h ot -sw ap d evi ce s and is designed to operate safely while turned on with the cover removed. Follow these guidelines when you work inside a server that is turned on:
• Avoid loose-fitting clothing on your forearms. Button long- sl ee ved sh ir ts be fo r e wo rki ng in si de t he se rver ; d o
64 Netfinity 6000R Type 8682 Models 1RY, 2RY
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not wear cuff links while you are working inside the server.
• Do not allow your necktie to hang inside the server.
• Remove jewelry, such as bracelets, necklaces, rings, and loose-fitti ng wrist watches.
• Remove items from your shirt pocket (such as pens or pencils) that could fall i nto the server as you lean over it.
• Avoid dropping any metallic objects, such as paper clips, hair pins, or screws, into the serv er.
Handling static-sensitive devices
Static electricity, th ough harmless to you, can seriously dam­age server components or options.
Note: When you are adding an internal option, do not open
the static-protective package containing the option until you are ins truc ted to do so.
When you handle options and othe r server components, take these precautions to avoid damage from static electric­ity:
• Limit yo ur movement. Movement can caus e static electricity to build up around you.
• Always handle components carefully. Handle adapters, the memory boar d, and memory modules (DIMMs) by the edges. Never touch any exposed circuitry.
• Prevent others from touching components.
• When you are installing a new option, touch the static­protective package containing the option to a metal expansion-slot screw or other unpaint ed metal surface on the server for at least two seconds. (This reduces static electricity from the package and fr om your body.)
• When possible, remove the option and install it directly into the server without setting the option down. When this is not possible, place the static-protective package that t he opti o n co me s in on a s moo th , leve l su rf ace an d plac e the option on it.
• Do not place the option on the serv er's covers or any metal surface.
18 kg (3 7 lbs )
CAUTION:
32 kg (70.5 lbs)≥55 kg (121.2 lbs)
Installing options 65
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Use safe practices when liftin g.
DANGER: Electrical current from power, telephone, and
communication cables is hazardous. To avoid a shock haz­ard:
• Do not c onnect or disconnect any cables or perfor m installation, maintenance, or reconfiguration of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect to properly w ired outlets any equipment that will be attached to this product.
• When possibl e, use one hand only to connect or dis­connect signal cables.
• Never tur n on any e qui p men t when t her e i s e vi de nce of fire, water, or structural damage.
• Disconnect the attached power cords, telecommunica­tions systems, networks, and modems before you open the device cov ers, unless ins tructed otherwise in the installation and configuration procedures. Connect and disconnect cables as described in the following table when in stalling, moving, or opening covers on this prod uc t or att ac hed devi ces.
To connect:
1. Turn everyt hing OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connec to r s.
4. Att ach power cords to outlet.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from conn ec tors.
4. Remove all cables from de vices .
5. Turn device ON.
CAUTION:
66 Netfinity 6000R Type 8682 Models 1RY, 2RY
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The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electri­cal current from the device, ensure tha t all power cords are disconnected from the power source.
1 2 3
Removing the server top cove r and bezel
Review the information in “Before you begin” on pa ge 63. The following illustration shows how to remove the top cover
and bezel from the server . Note: The illustrations in this document might differ slightly
from your hardware.
Þ1Ý Top cover Þ2Ý Right release latch Þ3Ý Bezel Þ4Ý Left release latch Þ5Ý Cover release latch
To remove the server top cover:
1. Lift the plastic cover-release latch near the edge of the top cover.
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2. Slide the top cover slightly toward the rear of the server ; the cover will stop aft er about 25 mm (1 inch). Lift the cover off t he server and set the cover aside.
Attention: For proper cooling and airflow, replace the top cover before turning on the server. Operating the server for extended per iods of time (over 30 minutes) with the top cover removed might damage server com­ponents.
To remove the bezel:
1. Release the two tabs at the top edge of the bezel and pull the top of the bezel slightly away from the server.
2. Pull the bezel up to release the two tabs at the bottom edge of the bezel. Store the bezel in a safe place.
Working with adapters
The following illustration shows the location of the Active™ PCI adapter expansion slots on the system board.
Notes:
1. The illustrations in this document might differ slightly from your hardware.
2. Activ e PCI slots are also called hot -plug PCI slots.
Þ1Ý PCI slot 2 64-bit 66 MHz (J52) Þ2Ý PCI slot 3 64-bit 66 MHz (J53) Þ3Ý PCI slot 4 64-bit 66 MHz (J54) Þ4Ý PCI slot 5 64-bit 33 MHz (J55) Þ5Ý PCI slot 6 64-bit 33 MHz (J51) Þ6Ý PCI hot-plug switch card (J1)
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Þ7Ý PCI slot power-on ligh t Þ8Ý PCI slot attention lights Þ9Ý PCI slot 1 32-bit 33 MHz (J50)
PCI bus configu ration
• Hot-plug, 32-bit PCI sl ot 1 (on PCI bus A, 5V, 33 MHz)
• Hot-plug, 64-bit PCI slots 2 through 4 (on PCI bus B,
3.3V, 66 MHz)
• Hot-plug, 64-bit PCI slots 5 through 6 (on PCI bus C, 5V, 33 MHz)
• Power-on lights for Active PCI slots
• Internal Attention lights for Active PCI slots
• Exter nal Attention lights for Active PCI slots
This sec t io n gi ve s the pr oc ed ure f or i nst a ll ing a hot -p lu g P CI adapter. If your operating system support s hot-plug PCI adapters, you can replace a failing hot-plug PCI adapter with a new adapter of the same type without turnin g off power to the server. If your operating system and adapter also sup­port t he hot-add fea ture, you can install a new adapter with­out turning off the power to the server.
Befo re yo u be gin:
• Review the information in “ Before you begin” on page 63 and “Working inside the server with the power on” on page 64.
• Read t he documentation that com es with your adapter for any special requirements or restrictions.
• Read t he documentation that com es with your operat­ing system.
Attention: Do not remove a hot-plug PCI adapter before performing the operating-system-defined procedure for dis­abling the Active PCI (hot-plug) slot that contains t he adapter. Failure to do s o might cause your system to lock up. Ref er to your operat ing-system documentation.
Installing a hot-plug adapter
The following illustration shows how to install a hot-plug PCI adapter.
Note: The illustrations in this document might differ slightly
from your hardware.
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Þ1Ý Adapter retention latch Þ2Ý Tab Þ3Ý Expansion-sl ot cover Þ4Ý Power-on light Þ5Ý Adapter Þ6Ý Adapter retention cover Þ7Ý Plas ti c di vi de r s
To install a hot-plug PCI adapter: Attention: When you handle Electrostatic D ischarge-Sensi-
tive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD : http://www.ibm.com
1. Remove the top cove r (see “Removing the server top
cover and bezel” on page 67).
2. Determine which expansion slot you will use for the adapter.
Note: All six PCI slots support hot-plug PCI adapters.
3. Disab le the selected PCI slot from your operating sys­tem. (Refer to the documentation that comes with your operating system for information about disabling a hot­plug PCI slot.) Disabling the PCI slot turns off the power-on light for that PCI slot.
Attention: Make sure that the power-on light for the hot-plug PCI slot is off before you continue with the next step.
4. Remove the expansion-slot cover:
a. Rotate the adapter reten tion latch counterclock-
wise.
b. Lift t he tab on the top of the expansion-slot cover ;
then, remove the expansion-slot cover from the server. Store it in a safe place for future use.
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c. Press on the rear of the adapter retention assem-
bly and lift th e adapter retention cover. Attention: Expansion-slo t covers must be
installed on all empty slots. This maintains the electromagnetic emissions charact eristics of the system and ensures proper cooling of system components.
5. Refer to the documentation that comes with your adapter for an y ca bling ins tr u c tio ns . It mig ht be eas ie r for you to route any cables before you install the adapter.
6. Remove the adapter from the static-protec tive pack­age.
Attention: Avoid touching the compon ents and gold­edge connectors on the adapter.
7. Place the adapter, component-side up, on a flat, static­protective surface.
8. Install the adapter:
a. Carefully grasp the adapter by its top edge or
upper corners, and align it with the expansion slot on the system boa rd.
b. Press the adapter
Attention: When you install an adapter in th e server, be sure t hat it is completely and correctly seated in the system-board connector. Incom­plete insertion might cause damage to the system board or the adapter.
c. Lower the tab over the top corner of the adapter.
Rotate the ada pter r etent ion la tch cloc kwi se until it snaps into place.
9. Connect any needed cables to the adapter.
10. Enable the PCI slot from your operating system. (Refer to the documentation that comes with your operating system for information about enabling a hot-plug PCI slot.) Make sure that the power-on light for the hot-plug PCI slot comes on.
11. If you ha ve other options to install or remove, do so now; otherwise, go to “Installing the server top cover
and bezel” on page 91.
firmly
into the expansion slot.
Cabling example for the ServeRAID adapter
You can install an optional IBM ServeRAID® adapter in the server to control the i nternal hot-swap hard-disk drives; th at is, to e nab l e yo u to conf ig ure th e in ter na l h ot- swa p ha r d disk drives into disk arrays. To do this, you must turn off the server, disconnect the internal SCSI cable from the inte­grate d SCSI con troll er on the system bo ard, an d conne ct the cable to a ServeRAID adapter. Refer to the ServeRAID adapter option documentation for complete instructions on installing a ServeRAID adapter in the server. Refer to the
Using IBM ServeRAID
information on ServeRAID adapters an d controllers. The following procedure describes the cable routing that is
necessary when you install a ServeRAID adapter. The fol­lowing illustrations show the cabling for internal hot-swap
book on the Docu mentation CD for
Installing options 71
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hard disk drives. You can also cable a ServeRAID adapter to ex ternal hard disk drives.
Notes:
1. The illustrations in this document might differ slightly from your hardware.
2. Refer to the documentation that comes with your adapter for any cabl in g i ns tructio ns .
3. Cable identifiers are printed on the cables that come with the server and options. Use these identifiers to connect the cables to the correct connector s . For example, the hard disk drive cables are labeled HDD.
To cable the ServeRAID adapter:
1. Tur n off the server.
2. Remove all adapters from the Active PCI adapter slots.
3. Remove the plastic dividers bet ween the PC I adapter slots.
4. Press the fan assembly re lease latches on both sides of the fan assembly; then, remove the f an assembly from the server.
Þ1Ý Plas ti c di vi de r s Þ2Ý Fan assembly release latch Þ3Ý ServeRAID adapter
5. Disconnect the internal SCSI cable from the SCSI con­nector (J3 8) on th e sys te m bo ard . (S ee “S ys te m bo ard
cable connectors” on page 55).
6. Carefully thread th e disconnected end of the inter nal SCSI cable out of the chassis, pulling the cable out of the opening in the chassis.
7. Reinstall th e fan assembly in the server.
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8. Repla c e the plastic dividers between the PCI adapter slots.
9. Reinstall the adapters in the PCI adapter slots.
10. The following illustration shows how to route the SCSI cable to the ServeRAID adapter.
Attention: When you r oute the SCSI cabl e, observe the following:
• Do not block the ventilated sp ace in front of the fan assembly.
• Do not place the SCSI cable fold on top of the fan assem bly.
• Do not route the SCSI cable over the memory board assembly.
ServeRAID adapter
CPU Memory
PCI
A B C D
Bus
Power
Supply
1 2 3 4
Fan
11. Install the S erveRAID adapt er in the desired PCI slot. See “Installing a hot-plug adapter” on page 69 for adapter inst allation inst ructions. Refer to the Se rv­eRAID adapter option documentation for additional information on installing a ServeRAID adapter in the
DASD
NMI SP Bus Event Log Non Red Over Spec Tem p
Installing options 73
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server and connecting the SCSI cable to a ServeRAID adapter.
12. Connect the S CSI cable to an internal ch annel connec­tor on the ServeRAID adapter.
Note: Refer to the
Documentation CD for information on Se rv­eRAID ad ap te r s and co ntr o ll ers .
Using IBM ServeRAID
book on the
Installing internal drives
If you add different types of drives, the system can read mul­tiple types of media and store more data. Several types of drives are available, such as:
• Diskette
• Ha r d di sk
• CD-ROM
•DVD-ROM
•Tape
Note: The server supports external tape drives; however,
the server does not support internal tape drives.
The server contains ha rdware that enab les you to replac e a failed hard disk drive with out turning o ff the server. There­fore, you have the advantage of continui ng to operate the system while a hard disk drive is removed or installed. Thes e drives are known as
hot-swap
drives.
Each hot-swap drive bay has two indicator lights on the front of the s er ve r (s ee “S t art th e ser ve r ” on pa ge 8). If the am be r hard- disk status light for a drive is lit continuously, that indi­vidual drive is faulty and requires replacement. When the hard-disk status light indicates a drive fault, you can replac e a hot-swap drive without turning off the se rver.
Each hot-swap drive that you plan to install must be mounted in a hot-swap- drive tray. The dr ive must have a single connector attachment (SCA) connector . Hot-swap­drive trays come with hot-swap driv es.
Internal drive bays
Internal drives are installed in to a maximum of six 1-inch (26 mm) slim high, 3.5 inch, hot­swap hard disk drives wh en the media bay option is installed.
bays
. The server supports up
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Þ1Ý CD-ROM drive Þ2Ý Diskette drive Þ3Ý Hot-swap bays (u p to six) Þ4Ý Optio na l ha r d dis k driv es Þ5Ý Stan da rd hard disk dr iv es
3.5-inch diskette drive CD-ROM drive 3 hot- swap hard disk drives
• The server comes with one integrated drive electronics (IDE) CD-ROM drive and one 3.5-inch, 1.44 MB dis­kette dr i ve .
• The CD-ROM drive bay (bottom left front) supports
5.25-inch, h alf-high, removable-media dr ives. How­ever, you cannot install additional removabl e-media drives in the server.
• The server supports three standard and three optional 1-inch (26 mm) slim-high, 3.5-inch, hot-swap hard disk drives in the hot-swap bays. The standard hot-swap bays are bays 1 through 3 (from bottom to top). The optional hot-swap bays are bays 4 thr ough 6 (from bot­tom to top). Bays 1 through 3 are located in the stan­dard hard disk drive cage, to the left of bays 4 through 6 in the optional hard disk drive cage.
Note: The serv er does not support half- high hot-swap
drives or internal tape drives.
• The hot-swap bays connect to a hot-swap drive
. The backplane is a printed cir cuit board behind
plane
back-
the b ays.
Hard disk drive component locations
The following illustration shows the hot-swap-drive back­plane component locations, as viewed from th e front of the server.
Note: The illustrations in this document might differ slightly
from your hardware.
Installing options 75
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Þ1Ý Hard disk drive activity light (green) Þ2Ý Hard disk drive status light (amber) Þ3Ý SCSI hot -sw a p ha r d di sk driv e connec to r
Note: The hard-disk drive activity light and hard-disk drive
status light on the backplane match the hard-disk drive activity light and hard-disk drive status light on the front of the ser v er (see “Start the server” on page
8).
The following illustration shows the rear connectors on the hot-swap-drive backplane before the repeater card is installed, as viewed from th e rear of the server .
Þ1Ý SCSI cable conn ector Þ2Ý SCSI power cabl e connector Þ3Ý I2C cable connector
Note: To install an additional hot-swap drive backplane on
the back of the server, see “Installing a Netfinity 3­Pack Ul tra160 Hot-Swap Expansion Kit” on page 87.
Installing a hot-swap hard disk drive
The following illustration shows how to install a hot-swap hard disk drive.
Note: You do not have to turn off the server to install hot-
swap drives in these bays.
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Þ1Ý Filler pa ne l Þ2Ý Drive tray assembly Þ3Ý Drive tray handle ( open position )
To inst all a dr iv e in a hot - swa p ba y:
1. Review “Befo re you begin” on page 63.
2. Unlock and open the serv er front door. Attention: To maintain proper system cooling, do not
operate the server for more tha n 10 min­utes without either a drive or a filler panel installed for each bay.
3. Remove the filler panel from one of the empty hot-swap bays by inserting your finger into the depression at the left side of the filler panel and pulling it away fr om the server.
4. Install the hard disk drive in the hot-swap bay:
a. Ensure that the tray handle is open (that is, per-
pendicular to the drive).
b. Align the drive assembly so that it engages the
guide rails in the bay.
c. Gently push the drive assembly into the bay until
the drive stop s.
d. Push the tray handle to the closed (locked) posi-
tion.
e. Check the hard disk drive status indicator to verify
that the hard disk drive is operating properly. If the amber hard-disk status light for a drive is lit
continuously, that individual drive is faulty and needs to be replace d. If the green hard-disk activ­ity light is flashing, the drive is being accessed.
Note: If the server has a ServeRAID controller or
adapter inst alled, you might need to reconfigure the disk arrays after installing hard disk drives. Refer to
Using IBM ServeRAID
on the Docu­mentation CD or the Hardware Maintenance Manual pertaining to the specific R AID adapter for information.
Installing options 77
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Installing memory-module kits
The illustrations in this document might differ slightly from your hardware.
Adding memory to the server is an easy way to make pro­grams r un faster . You can increase the amount of memory in the server b y installing memor y-module options. You must install a bank of four matche d dual-inline memory mod­ules (DIMMs).
Notes:
1. The DIMM options available for the server are 128MB, 256MB, 512MB, and 1GB. The server supports a min­imum of 512MB (4 x 128MB) and a maximum of 16GB (16 x 1GB ) of sy s t em me mo ry.
2. When 4 GB of memory is installed in the server, the amount of usable memory will be reduced depending on the system configuration. A certain amount of mem­ory must be reserv ed below 4 GB for system resourc es. A s eco nd re du ctio n in the u sa ble mem or y is made when 16 GB of memory is installed.
3. The server co m es wi th a mi nim u m of 512 MB (4x1 28 ) memory installed in bank 1. When you install additional DIMMs, be sure to follow the DIMM population sequence in Table 11 on page 79.
4. All the D IMMs installed in a bank must be the same size, speed, t yp e, and tec h nology. Yo u ca n mi x com­patible DIM Ms from various man uf ac t ur er s .
5. All the banks do not have to contain DIMMs of the same size, speed, type, and technolo gy. You can mix compatible DIMMs from various manufacturers.
6. The memory board contains 16 DIMM connectors and utilizes 4-way memory interleaving. See Table 11 on page 79.
The 4-way memory interleave technology in the server requires that you install DIMMs in all four connectors in each populated bank.
7. Install only 3.3 V, 168-pin, 8-byte, 100 MHz, PCI, PC10 0- 3 22 - 62 2R, regi ste re d sy nc hronou s dy na m ic random-access memory (SDRAM) with error correcting code (ECC), DIMMs. Only 100MHz, 72-bit, registered, sync hr o no us , x4 SDR A M configurat io n D IM M me m or y is supported for the 128MB, 256MB, 512MB, and 1GB DIMMs.
8. Installing or removing DIMMs changes the configura­tion information in the server. Therefore, after installing or removing a bank of DIMMs, you must save the new configuration information using the Configuration/Setup Utility program. When you restart the server, the sys­tem displays a message indicating that the memory configuration has changed. St art the Configura­tion/Setup Utility program and select Sav e Setting s. See “Configuring the server” on page 43 for mor e infor-
mation.
Install the D IMMs in the order provid ed in Table 11 on page
79.
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Bank of 4 DIMMs Install DIMMs in these
connectors:
Bank 1 (shipped as standard) J1, J5, J9, J13 Bank 2 J2, J6, J10, J14 Bank 3 J3, J7, J11, J15 Bank 4 J4, J8, J12, J16
Table 11. DIMM installation order
The following illustration shows how to install memory on the memory board.
Note: The illustrations in this document might differ slightly
from your hardware.
Þ1Ý Memory slot 1 Þ2Ý Memory slot 9 Þ3Ý Error LEDs Þ4Ý Memory slot 13 Þ5Ý Error LEDs Þ6Ý Memory slot 5
Befo re yo u be gin:
• Review “Before you begin” on page 63.
• Read t he documentation that com es with your option. To install a DIMM: Attention: When you handle Electrostatic Disch arge-Sensi-
tive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer
Installing options 79
Page 92
to the following Web site and search for ESD : http://www.ibm.com
1. Turn off the server and disconnect all power cords and external cables; then, remove the top cover (see
“Remov ing the server top cover and bezel” on page
67).
2. Remove the memory board as sembly:
a. Lift up on the me mory board assembly and
remov e it from the serv er.
Memory board
b. Place t he memory board assembly on a static-
protective surface, such as the static-protective package in which an option comes.
3. Locate the DIMM connectors on the memory board. Determine the DIMM connectors into which you will install the D IMMs. (See the notes at the beginning of this procedure.)
4. Touch the static-protective package that contains the DIMM option to any unpainted metal surface on the server. Then, remove the DIMM from the package.
Note: To avoid breaking the retaining clips or damag-
ing the DIMM connectors, handle the clips gen­tly.
5. To install the DIMMs, repeat the following steps for each D IM M that yo u in stall:
a. Turn the DIMM so that the DIMM keys align cor-
rectly with the connector.
b. Insert the DIMM by pressing the DIMM straight
into the connector. Be sure that the retaining clips snap into the closed positions.
c. Make sur e tha t t he r e ta ini ng cl ip s ar e i n th e c lo se d
position. If a gap exists between the DIMM and the retaining clips, the DIMM has not been prop­erly installed. In this case, open the retaining clips and remove the DIMM; then, reinsert the DI MM.
6. Install the memory board assembly:
80 Netfinity 6000R Type 8682 Models 1RY, 2RY
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a. Hold the memory board assembly, and align it into
the card guides and ov er the memory board con­nector.
Attention: When you insert the memory board assem bly into the connector, press on the flat metal projection on the board.
b. Insert the mem ory board assembly into the con-
nector.
7. If you have other options to install or remove, do so now; otherwise, go to “Installing the server top cover
and bezel” on page 91.
Installing a microprocessor kit
The server comes with one microprocessor installed on the system board. The server supports up to four microproces­sors. If you install at least one additional microprocessor, the serv er ca n op erate as a sym m etric mul t ip rocess in g (SMP) server. With SMP, certain operating systems and application programs can distribute the proc essing load among the microprocessors.
Befo re yo u be gin:
• Review the information in “ Before you begin” on page
63.
• Thoroughly review the documenta tion that comes wit h the microprocessor, so that you can determine whether you need to update the server basic input /output sys­tem (BIOS). The latest level of BIOS for the server is available through the World Wide Web and the IBM Bulletin Board System (BBS). Go to http://www.pc.ibm.com/support/, select IBM Servers, and make the selections for the server.
• Obtain an SMP-capable operating system (optional). For a list of supported operating systems, see http://www.ibm.com/pc/us/compat/ on the World Wide Web.
Attention: To avoid damage and ensure proper server operation when you install a new or an additional micropro­cessor, use microprocessors that have the same cache size and type, and the same clock speed. Microprocessor inter­nal and external clock frequencies must be identical.
Notes:
1. To order additional microprocessor options, contact your IB M reseller or IBM marketing representative.
2. The server comes standard with one microprocessor installed in microprocessor connector J34 (slot 1) on the system board, and a t erminator card in micropro­cessor slot 4. The microprocessor in slot 1 is the star­tup (boot) microprocessor. The microp rocessor installed in microprocessor connector J35 is micropro­cessor 2 (slot 2); the microprocessor instal led in micro­processor connector J36 is microprocessor 3 (slot 3); and the microprocessor installed in microprocessor connector J37 i s micropr ocessor 4 (slot 4). If more than one microprocessor is installed, the highest nu m-
Installing options 81
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bered mi croprocessor is the microprocessor from which the server will start. The lower numbered micro­processors are used as application microprocessors.
3. If you replace the microprocessors in the server with microprocessors of a different speed, be sure to set the microprocessor-core-frequency-selectio n jumper block corre c tly, as described in this section. For a list of sup­ported microprocessor speeds, see http://www.ibm.com on the World Wide Web.
4. The server does not support replaceable voltage regu­lator modules (VRMs).
If you need to install additional microprocessors, install them in the following order:
• Slot 1 (first slot, connector J34)
• Sl ot 2 (sec on d sl ot, conne ctor J35)
• Slot 3 (third slot, connector J36)
• Slot 4 (fourth slot, connector J37) Attention: The server comes with a terminator card
installed in microprocessor slot 4. To ensure proper server operation, the terminator card must remain installed in microprocessor slot 4 until you have installed microprocessors in slots 1 through 3.
The following illustratio n is a simplified layout of the micro­processor connector locations and other microprocessor­related components on the system board.
Note: The illustrations in this document might differ slightly
from your hardware.
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Þ1Ý Microprocess or slot 1 (J34) Þ2Ý Microprocess or slot 2 (J35) Þ3Ý Microprocess or slot 3 (J36) Þ4Ý Microprocess or slot 4 (J37) Þ5Ý Memory board (J40) Þ6Ý PCI slot 2 64-bit 66 MHz (J51) Þ7Ý PCI slot 3 64-bit 66 MHz (J52) Þ8Ý PCI slot 4 64-bit 66 MHz (J53) Þ9Ý PCI slot 5 64-bit 33 MHz (J54) Þ10Ý PCI sl ot 6 64-bit 33 MHz (J55) Þ11Ý PCI h ot-plug switch card (J1) Þ12Ý PCI sl ot 1 32-bit 33 MHz (J50) Þ13Ý Battery
Note: For additional illustrations of the system-board com-
ponent s, s ee “System board component locations” on
page 54.
The following illustration shows how to install a microproces­sor on the system board.
Note: The illustrations in this document might differ slightly
from your hardware.
Terminator card
Latch
Microprocessor
Latch
To instal l an additional microp rocessor: Attention: When you handle Electrostatic D ischarge-Sensi-
tive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD : http://www.ibm.com
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Note: If you are replacing a fail ed microprocessor, verify
that yo u ha ve se lect ed th e cor rec t mic r op roce ss or fo r replacement. To do this, check the Diagnostic panel that is located under the top c over to see which LED is on.
1. Turn off the server and disconnect all power cords and external cables; then, remove the top cover (see
“Remov ing the server top cover and bezel” on page
67).
2. Determine the slot where the mic roproce ssor is to be installed.
3. If you have installed microprocessors in slots 1 through 3 and you ar e now i nsta ll in g a micr op roce ss or in slot 4, remove the terminator card from the microprocessor connector. Store the term inator card in a safe place in the static-protective package that your new micropro­cessor comes in; you will need to install it again if you ever r emove the microprocessor.
4. Insta ll the micr oprocessor:
a. Touch the st at ic- pro te ct iv e packa ge c on tain i ng the
new mi crop roc e s s or t o an y
unpain ted
metal sur­face on t he server; then, remove the m icroproces­sor from the package.
b. Hold the mi cr op roce ss or by th e op en la tc hes, and
center the microprocesso r over the microproces­sor connector.
Attention: Make sure that the microprocessor is oriented and aligned correctly before you try to close the latches.
c. Carefu lly close the latches to seat the micr opro-
cessor in the connector.
5. If you replace the microprocessors in the server with microprocessors of a different speed, set the micropro­cess or- c o re- f requenc y - se le c tio n jum per bloc k as described in Table 12. T o ensure that the server main­tains the correct microp rocessor bus-to-core rati o, you must set the following microprocessor speed (core- fre­quenc y - se le c tio n) ju mp er s : J13 , J27 , J28 , and J29. The jumpers on this block are in the following order, from top to bottom: J13, J27, J28, and J29. For loca­tions of th ese jumpers, see “System bo ard jumpers” on page 56.
Note: See “Changing jumper positions” on page 85 for
additional information on setting j umpers.
J13 J27 J28 J29
H L L H 7:1 700/100
Table 12. Microprocessor-core-frequency-selection jumper block settings
6. If you have other options to install or remove, do so now; otherwise, go to “Installing the server top cover and bezel” on page 91.
84 Netfinity 6000R Type 8682 Models 1RY, 2RY
Bus
Ratio
Core
Frequency
(MHz)
Page 97
Changing jumper positions
Jumper s lo cate d on th e sys tem bo ar d help yo u to cus tom ize the way the server operates.
The ser v er sy s tem board con t ai ns tw o-p in and three- pi n jumper blocks.
In some cases, groups of jumpers might combine to define a function.
Thre e- pi n ju m per bl ocks
With the three-pin jumper blo cks, each jumper co vers tw o of the three pins on a pin block. You can position the jumper to fit over the center pin and either of the other two pins.
The following illustration identifies pins 1, 2, and 3 on a three-pin jumper block.
3
21
To change a jumper position for a three-pin jumper block:
1. Turn off the server; then, disconn ect all power cords and external cables.
2. Remove the server cover (see “Removing the server
top cover and bezel” on page 67).
3. Lift t he jumpe r straight of f the pin block.
4. Align the holes in the bottom of the jumper with the cen­ter pin and the pin that was not covered previously.
5. Slide the jumper fully onto these pins.
6. Reinstall the server cover and connect the cables (see “Installing the server top cover and bezel” on page 91).
Installing a hot-swap power supply
The following illustration shows how to install a hot-swap power supply.
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Note: The illustrations in this document might differ slightly
from your hardware.
Þ1Ý Filler pa ne l Þ2Ý AC power light Þ3Ý DC pow er lig ht Þ4Ý Power supply handle Þ5Ý Power supply
To install an additional power supply:
1. Remove the filler panel.
2. Place the handle on the power supply in the open posi­tion.
3. Slide the power supply into the chassis and close the handle.
4. Plug the power cord into the power supply; then, into a properly grounded electrical outlet.
5. Verify t hat the DC Power light and the AC Power light on the power supply are lit, indicating that the power supply is operating properly.
CAUTION:
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Never remove the cover on a pow er supply or any par t that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceabl e parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
CAUTION:
If you install a strain-relief bracket option over the end of the power c ord that is connected to the device, you must connect the other end of the power cord to an eas­ily accessible power source.
Installing a Ne tfinity 3-Pack Ultra160 Hot­Swap Expansion Kit
You can install an optional Netfinity 3-Pack Ultra160 Hot­Swap Expansion Kit in the server to connect three additional hot-swap har d disk drives to the server. This kit contains a hot-swap hard disk dr ive backplane that you install adjacent to the standard hot-swap har d disk drive backplane. The server supports a maximum of two hot-swap drive back­planes.
Notes:
1. In addition to the optional hot-swap drive backplane, the Netfinity 3-Pack Ultra160 Hot-Swap Expansio n Kit comes with a hard disk drive cage. Do not install the hard disk drive cage on the server , as the hard disk drive cage is not compatible with the Netfinity 6000R server. The Netfinity 3-Pack Ultra160 Hot-Swap Expansion Kit can be installed in vario us types of Net­finity servers; the hard disk drive cage is used with other types of servers.
2. Cable identifiers are printed on the cables that come with the server and options. Use these identifiers to connect the cables to the correct connector s . For example, the hard disk drive cables are labelled HDD.
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3. For information on cabling options and using the Netfin­ity 3-Pack Ult ra160 Hot-Swap Ex pansion option, refer to the documentation that comes with the option kit.
4. For addit io na l information on cablin g, see “Cabli ng
examp le for the ServeRAID adapter” on page 71 an d “Cabling the server ” on page 107.
5. The hot-swap drive backplane components are shown at “In stalling a hot- swap hard disk drive” on pag e 76.
Note: The hard-disk drive activity light and hard-disk drive
status light on the backplane match the hard-disk drive activity light and hard-disk drive status light on the front of the server (see “Start the server” on page
8).
The rear connectors on the hot-swap-drive backplane (before repeater card is installed) can be seen at “Installing a hot- swap har d di sk driv e” on pag e 76.
The following illustration shows the rear connectors on the SCS I repe ater ca rd aft er the repeater ca rd is installe d, as viewed from the rear of the server.
Þ1Ý SCSI power cabl e connector Þ2Ý I2C cable connector Þ3Ý SCS I repeater ca rd cable co nnecto r Þ4Ý SCSI cable conn ector
The following illustration shows how to install a Netfinity 3­Pack Ul tra160 Hot-Swap Expansion Kit.
88 Netfinity 6000R Type 8682 Models 1RY, 2RY
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