IBM 300, 500, 501, 2220 Nways 300, 2220 Nways 500 Service Manual

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2220 Nways BroadBand Switch Models 300, 500, and 501

IBM

Nways Switch Administration Station Setup and Service Guide (Based on 6563)

GY27-0395-00

2220 Nways BroadBand Switch Models 300, 500, and 501

IBM

Nways Switch Administration Station Setup and Service Guide (Based on 6563)

GY27-0395-00

Note

Before using this information and the product it supports, be sure to read the general information under “Notices” on page ix.

First Edition (January 2000)

This edition applies to the 2220 Nways BroadBand Switch, Models 300, 500, and 501. Order publications through your IBM representative or the IBM branch office serving your locality. Publications are

not stocked at the address given below. A form for readers’ comments appears at the back of this publication. If the form has been removed, address your

comments to: Department CGFA

Design & Information Development IBM Corporation PO Box 12195 Research Triangle Park NC 27709 U.S.A.

When you send information to IBM, you grant IBM a non-exclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Figures ............................v

Tables ............................vii

Notices............................ix

6563 Notices and Safety......................x

Year 2000 Statement .......................x

Trademarks ..........................x

About This Manual .......................xi

Who Should Read This Manual ...................xi

How This Manual Is Organized ...................xi

Chapter 1. Installing and Configuring the NAS and Its Modem......1-1

Unpacking the Nways Switch Administration Station and Its Display .....1-2

Installing the NAS on a Table ...................1-2

Installing the NAS in a 37U Rack ..................1-5

NAS Installation into a 37U Rack (Standard).............1-6

NAS Installation into a 37U Rack (Earthquake Feature).........1-7

Connecting the NAS to the Display and Keyboard in the 37U Rack ....1-14

Installing the NAS in a 29U Rack .................1-17

NAS Installation into a 29U Rack (Standard) ............1-18

NAS Installation into a 29U Rack (Earthquake Feature) ........1-19

Installing the Display on Top of the 29U Rack ............1-23

Connecting the NAS in the 29U Rack...............1-26

Installing and Connecting the External Modem ............1-29

Installing and Connecting the 7857 Modem..............1-30

Telecommunication Cables Part Numbers .............1-31

Installation Procedure.....................1-32

Installing and Connecting the Hayes Modem .............1-37

Installing and Connecting the 7858 Modem..............1-39

7858 Modem Installation ....................1-39

Saving the Configuration of the 7858 ...............1-42

Connecting the 7858 .....................1-42

Chapter 2. START - Finding a Service Procedure ...........2-1

Problem Determination Procedures .................2-2

Chapter 3. Nways Switch Administration Station Diagnostics ......3-1

How to Test the Nways Switch Administration Station and the Different Links 3-1

How to Run the Nways Switch Administration Station Diagnostics ......3-2

Power-On Self-Test (POST) ...................3-2

Diagnostics Diskette......................3-2

How to Test the Link Between the NAS and the Network Support Center . . . 3-5

Locally on the NAS ......................3-5

From the Network Support Center Console .............3-6

How to Test the Different Links...................3-7

Chapter 4. Nways Switch Administration Station Problem Determination 4-1

MAP 0400: Nways Switch Administration Station Symptom .......4-2

MAP 0410:

Communication Problem Between the NAS and a Remote Console . . . 4-7

Modem Exchange Procedure ...................4-14

Chapter 5. Nways Switch Administration Station FRU and Display

Exchange Procedures ....................5-1

Nways Switch Administration Station FRU Exchange...........5-2

NAS Removal from the 37U Rack (Standard) ............5-3

NAS Removal From the 37U Rack (Earthquake Feature) ........5-3

NAS Removal From the 29U Rack (Standard) ............5-6

NAS Removal From the 29U Rack (Earthquake Feature) ........5-6

FRU Exchange .......................5-8

NAS Installation in the 37U Rack with Earthquake Feature .......5-10

NAS Installation in the 29U Rack with Earthquake Feature .......5-13

After FRU Exchange .....................5-15

MAP 0500: After Board or Battery Exchange on NAS Based on 6563 5-16 MAP 0510: After Ethernet Adapter Exchange on NAS Based on 6563 5-18 MAP 0520: After Hard Disk Drive Exchange on NAS Based on 6563 5-21

MAP 0530: After Other FRUs Exchange on NAS Based on 6563 ....5-28

Ending the Exchange Procedure..................5-30

Leaving Procedure......................5-30

Chapter 6. Display Exchange...................6-1

Display Exchange (Standard) ...................6-1

Display Install on a Table....................6-1

Display Removal in 37U Rack ..................6-2

Display Install in 37U Rack ...................6-2

Display Removal on Top of 29U Rack ...............6-3

Display Install on Top of 29U Rack ................6-4

Display Exchange (Earthquake Feature) ...............6-8

Display Removal .......................6-8

Display Install .......................6-10

Appendix A. Locations .....................A-1

2220 Front View Locations in 37U Rack ...............A-2

2220 Rear View Locations in 37U Rack ...............A-3

2220 Front View Locations in 29U Rack ...............A-4

2220 Rear View Locations in 29U Rack ...............A-5

Rack Locations in 37U Rack (Standard) ...............A-6

Rack Locations in 37U Rack (Earthquake Feature) ...........A-7

Rack Locations in 29U Rack ...................A-8

Appendix B. Nways Administration Station Configuration / Setup Utility

for 6563 Model 65U .....................B-1

Nways Administration Station Configuration Reference for 6563 Model 65U B-1

Appendix C. Modem Part Number.................C-1

Nways Switch Hayes Modem Part Number ..............C-1

Bibliography .........................D-1

Nways Switch Publications ....................D-1

Nways 2220 Switch Manager Publications ..............D-1

Related Publications ......................D-1

World Wide Web........................D-1

Glossary ..........................E-1

Readers’ Comments — We’d Like to Hear from You .........X-11

iv 2220 Setup and Service Guide

Figures

1-1. Power Switch ...............................1-2

1-2. NAS Cables Installation ...........................1-3

1-3. NAS Connectors ..............................1-4

1-4. Keyboard Installation in 37U Rack .......................1-5

1-5. Bracket Positioning for the NAS in a 37U Rack...................1-6

1-6. Brackets Installation.............................1-6

1-7. Detail of Lower Plate Installation ........................1-7

1-8. NAS and Display Installation in a 37U Rack ....................1-7

1-9. Brackets and Captive Nuts Positioning for the NAS with Earthquake Feature........1-8

1-10. Brackets Installation.............................1-8

1-11. Captive Nuts Installation ...........................1-9

1-12. Lower and Upper Plate Installation in 37U Rack (Earthquake) .............1-10

1-13. Detail of Lower Plate Installation........................1-11

1-14. Support Installation at the Rear of a 37U Rack ..................1-11

1-15. Installing the Retainers to Secure the NAS in a 37U rack (Earthquake) .........1-12

1-16. Display Installation.............................1-13

1-17. Display Assembly Installation in a 37U Rack ...................1-14

1-18. Display and Keyboard Cables Connection to the NAS................1-15

1-19. NAS Connectors .............................1-15

1-20. Connecting the NAS Installed in a 37U Rack to the APC Card.............1-16

1-21. Keyboard Installation in 29U Rack .......................1-17

1-22. NAS Installation in 29U Rack .........................1-18

1-23. Captive Nut Positioning for the NAS with Earthquake Feature in 29U Rack ........1-19

1-24. Captive Nut Installation ...........................1-19

1-25. Upper Plate Installation in 29U Rack ......................1-20

1-26. Support Installation at the Rear of a 29U Rack ..................1-21

1-27. Installing the Retainers to Secure the NAS in a 29U rack ..............1-22

1-28. Removing of the Top Cover .........................1-23

1-29. Safety Retainers Installation .........................1-24

1-30. Display Installation on Top of 29U Rack .....................1-25

1-31. Display and Keyboard Cables Connection to the NAS................1-26

1-32. NAS Connectors .............................1-27

1-33. Connecting the NAS Installed in a 29U Rack to the APC Card.............1-28

1-34. Modem Type A ..............................1-29

1-35. Modem Type B ..............................1-29

1-36. Modem Type C ..............................1-29

1-37. 7857 Front Panel .............................1-30

1-38. 7857 Rear Panel .............................1-33

1-39. 7857 Modem Operator Panel Display ......................1-35

1-40. Connecting the NAS to the 7857 Modem ....................1-36

1-41. Hayes Modem Front View ..........................1-37

1-42. Hayes Modem Rear View ..........................1-37

1-43. Connecting the NAS to the Hayes Modem ....................1-38

1-44. 7858 Front Side..............................1-39

1-45. 7858 Rear Panel .............................1-39

1-46. 7858 Operator Panel Display .........................1-40

1-47. 7858 Operator Panel Display .........................1-41

1-48. Connecting the NAS to the 7858 .......................1-42

3-1. Nways Switch Window List ..........................3-5

3-2. SLIP Driver Correct Status ..........................3-5

3-3. SLIP Driver Error Status ...........................3-6

3-4. Example of PM Ping Results .........................3-8

4-1. Nways Switch Resource Control Window .....................4-3

4-2. NAS Modem Connection ...........................4-7

4-3. Nways Switch Desktop Window ........................4-14

4-4. Nways Switch Installation Window .......................4-14

4-5. Installation Program Main Menu ........................4-14

4-6. Modem Type Selection ...........................4-15

5-1. NAS Cables Connection ...........................5-2

5-2. Display Removal ..............................5-3

5-3. Display Assembly Removal (Earthquake Feature) ..................5-3

5-4. Upper Plate Removal (1) ...........................5-4

5-5. Upper Plate Removal (2) ...........................5-5

5-6. Upper Plate Removal in 29U Rack 1) ......................5-6

5-7. Disk Identification..............................5-8

5-8. NAS Connectors ..............................5-9

5-9. NAS and Upper Plate Installation .......................5-10

5-10. NAS and Upper Plate Installation .......................5-11

5-11. Display Assembly Installation in 37U Rack ....................5-12

5-12. NAS Connectors .............................5-12

5-13. NAS Installation in 29U Rack .........................5-13

5-14. Upper Plate Installation in 29U Rack ......................5-14

5-15. NAS Connectors .............................5-15

5-16. Display Power ON/OFF Switch ........................5-30

6-1. Display Connection to the NAS ........................6-1

6-2. Display Removal From 37U Rack........................6-2

6-3. Display Connection to the NAS ........................6-2

6-4. Removing of the Top Cover ..........................6-3

6-5. Display Removing from the Top of 29U Rack ...................6-4

6-6. Safety Retainers Installation..........................6-5

6-7. Display Installation on Top of 29U Rack .....................6-6

6-8. Display Connection to the NAS ........................6-7

6-9. Display Power ON/OFF Switch.........................6-8

6-10. Display Cable Installation ...........................6-8

6-11. Display Removal from the 37U Rack with Earthquake Feature .............6-9

6-12. Display Installation.............................6-10

6-13. Display Installation .............................6-11

6-14. Display Assembly Installation in a 37U Rack ...................6-11

6-15. Display Connection to the NAS ........................6-12

A-1. 2220 Front View Locations with NAS Type 6563 Installed in 37U Rack ..........A-2

A-2. 2220 Rear View Locations in 37U Rack (LIC Side) .................A-3

A-3. 2220 Front View Locations with NAS Type 6563 Installed in 29U Rack ..........A-4

A-4. 2220 Rear View Locations in 29U Rack (LIC Side) .................A-5

A-5. Rack Labels and Locations in 37U Rack (Front View) ................A-6

A-6. Rack Labels and Locations in 37U Rack With Earthquake Feature (Front View) ......A-7

A-7. Rack Labels and Locations in 29U Rack (Front View) ................A-8

vi 2220 Setup and Service Guide

Tables

1-1. Telecommunication Cables..........................1-31

viii 2220 Setup and Service Guide

Notices

This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area.

References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of IBM’s intellectual property rights may be used instead of the IBM product, program, or service. Evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, are the user’s responsibility.

IBM may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A.

For license inquiries regarding double-byte character set (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to:

IBM World Trade Asia Corporation Licensing 2-31 Roppongi 3-chome, Minato-ku Tokyo 106, Japan

The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, the above statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those

Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.

6563 Notices and Safety

For 6563 notices and safety refer to the

Series, IntelliStation; Hardware Maintenance Manual

Year 2000 Statement

This product is Year 2000 ready. When used in accordance with its associated documentation, it is capable of correctly processing, providing, and/or receiving date data within and between the 20th and 21st centuries, provided all other products (for example, software, hardware, and firmware) used with the product correctly exchange accurate date data with it.

For more information, refer to:

http://www.ibm.com/year2000

Trademarks

The following terms are trademarks of IBM Corporation in the United States or other countries or both:

AT Nways RETAIN IBM OS/2 RS/6000 Intellistation Presentation Manager XGA

IBM Personal Computer 300 Series, 700

, S83G-7789.

NetView is a trademark of Tivoli Systems Inc. in the United States, or other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

x 2220 Setup and Service Guide

About This Manual

The service guide gives the service representative the information needed to:

v Install the Nways®Switch Administration Station (NAS) and its attached modem. v Analyze the problem or symptoms reported by the system user for the Nways

Switch Administration Station and its attached modem.

v Restore normal operation to the Nways Switch Administration Station. v Exchange all the FRUs of the Nways Switch Administration Station. v Run diagnostics on the Nways Switch Administration Station.

Who Should Read This Manual

The person using this manual should be:

v Trained to service the Nways Switch Administration Station v Familiar with the configuration and operation of the Nways Switch Administration

Station The intended audience for this manual is Product-Trained Customer Engineers

(PT-CEs). The Product-Support Customer Engineer (PST-CE) is also expected to refer to the manual when required to perform the same tasks as the PT CE.

How This Manual Is Organized

This manual is organized as follows: Safety information is at the beginning of this book.

Chapter 1 Contains procedures for installing and configuring the Nways Switch

Administration Station and its modem

Chapter 2 Contains page number references for starting various service and

troubleshooting procedures

Chapter 3 Contains how to run diagnostics on the Nways Switch

Administration Station

Chapter 4 Contains the MAPs to be used for problem determination on the

Nways Switch Administration Station

Chapter 5 Contains the MAPs to be used for Nways Switch Administration

Station FRU replacement

Chapter 6 Contains the display exchange procedure Appendix A Contains the 2220 locations Appendix B Contains the configuration reference for NAS based on 6563 Appendix C Contains the Hayes modem part number Backmatter Contains:

v Bibliography v Glossary

xii 2220 Setup and Service Guide

Chapter 1. Installing and Configuring the NAS and Its Modem

Unpacking the Nways Switch Administration Station and Its Display .....1-2

Installing the NAS on a Table ...................1-2

Installing the NAS in a 37U Rack ..................1-5

NAS Installation into a 37U Rack (Standard).............1-6

NAS Installation into a 37U Rack (Earthquake Feature).........1-7

Installing the NAS Display in a 37U Rack ............1-13

Connecting the NAS to the Display and Keyboard in the 37U Rack ....1-14

Installing the NAS in a 29U Rack .................1-17

NAS Installation into a 29U Rack (Standard) ............1-18

NAS Installation into a 29U Rack (Earthquake Feature) ........1-19

Installing the Display on Top of the 29U Rack ............1-23

Connecting the NAS in the 29U Rack...............1-26

Installing and Connecting the External Modem ............1-29

Installing and Connecting the 7857 Modem..............1-30

Telecommunication Cables Part Numbers .............1-31

Installation Procedure.....................1-32

Setting the 7857 Modem ..................1-35

Saving the Configuration of the 7857 Modem ...........1-35

Connecting the 7857 Modem .................1-35

Installing and Connecting the Hayes Modem .............1-37

Installing and Connecting the 7858 Modem..............1-39

7858 Modem Installation ....................1-39

Saving the Configuration of the 7858 ...............1-42

Connecting the 7858 .....................1-42

Installing the NAS and Its Modem

Unpacking the Nways Switch Administration Station and Its Display

Note:

The 2220 models 300, 500, and 501 are installed in a 37U rack. In this manual the 2220 are shown in a 37U rack. The 29U rack is shown only when the procedures are different from the 37U rack.

1. ____ Unpack the system unit, display, and the keyboard.

2. ____ Unpack the modem and verify that all items have been received. Attention: Before connecting the Nways Switch Administration Station (NAS) to

the power plug, check the setting of the voltage selection switch «1¬ at the rear of your NAS (see Figure 1-1). If you set this switch to the wrong position, you might damage your NAS when you turn it ON. If you need to adjust the voltage setting, use a ballpoint pen to slide the switch to the correct position.

v If the voltage range in your country is between 90 and 137 volts, check to see

that “110” or “115” is visible.

v If the voltage range in your country is between 180 and 265 volts, check to see

that “220” or “230” is visible.

rack or 29U

Figure 1-1. Power Switch

Are you going to install the NAS in the rack ?

v No, go to “Installing the NAS on a Table”. v Yes; if the NAS is installed in:

– A 37U rack, go to “Installing the NAS in a 37U Rack” on page 1-5. – A 29U rack, go to “Installing the NAS in a 29U Rack” on page 1-17.

Installing the NAS on a Table

1. ____ Obtain a table large enough to accommodate the system unit, display, keyboard, and the modem.

2. ____ Put the system unit, the display, and the keyboard on the table and install the stand’s display.

3. ____ See Figure 1-2 on page 1-3 to locate the cables and Figure 1-3 on page 1-4 to locate the NAS connectors, then install the following cables:

a. Cable «A¬from the display to NAS connector «1¬.

1. U means EIA Unit (1.75 in.)

2220 Setup and Service Guide

1-2

Installing the NAS and Its Modem

b. Plug one «T¬ connector (PN 80G0638) into the alarm and power control

(APC) card connector 4.

c. Route and plug the cable «B¬ (PN 10K8668) from the connector 6 of the

APC card into the Ethernet card connector «5¬.

d. Route and plug in the cable «C¬ (PN 80G0637) from the «T¬ connector

located on connector 4 of the APC card to the tailgate connector J2. e. Plug the mouse cable «D¬ into the NAS connector «3¬. f. Plug the keyboard cable «E¬ into the NAS connector «2¬. g. Plug the power cable «F¬ into the NAS connector «6¬ of the NAS.

4. ____ Plug the power cords «F¬ and «G¬ into correctly grounded electrical outlets.

Figure 1-2. NAS Cables Installation

Chapter 1. Installing and Configuring the NAS and Its Modem 1-3

Installing the NAS and Its Modem

Figure 1-3. NAS Connectors

Go to “Installing and Connecting the External Modem” on page 1-29.

2220 Setup and Service Guide

1-4

Installing the NAS in a 37U Rack

1. ____ Unpack the keyboard and the mouse, open the service drawer «J¬, and install the keyboard «K¬ in the drawer as shown in Figure 1-4. Put the mouse «H¬ on the plate located in front of the keyboard.

Installing the NAS and Its Modem

Figure 1-4. Keyboard Installation in 37U Rack

2. If you have to install the NAS: v Without the earthquake feature, go to “NAS Installation into a 37U Rack

(Standard)” on page 1-6.

v With the earthquake feature, go to “NAS Installation into a 37U Rack

(Earthquake Feature)” on page 1-7.

Chapter 1. Installing and Configuring the NAS and Its Modem 1-5

Installing the NAS and Its Modem

NAS Installation into a 37U Rack (Standard)

1. ____ Install the brackets (PN 43G3111) for the NAS if not already done. See Figure 1-5 for bracket positioning and Figure 1-6 for bracket installation.

Figure 1-5. Bracket Positioning for the NAS in a 37U Rack

Figure 1-6. Brackets Installation

2. ____ Install the plate «A¬ (PN 42L2850). Secure it with four 8-mm M6 screws. (See Figure 1-7 on page 1-7.)

3. ____ See Figure 1-8 on page 1-7 and install the NAS on the brackets.

2220 Setup and Service Guide

1-6

Figure 1-7. Detail of Lower Plate Installation

Installing the NAS and Its Modem

Figure 1-8. NAS and Display Installation in a 37U Rack

4. ____ Install the display on the top of the NAS.

5. ____ Go to “Connecting the NAS to the Display and Keyboard in the 37U Rack” on page 1-14.

NAS Installation into a 37U Rack (Earthquake Feature)

1. ____ Install the brackets (PN 43G3111) for the NAS if not already done. See

Figure 1-9 on page 1-8 for bracket positioning and Figure 1-10 on page 1-8 for bracket installation.

Chapter 1. Installing and Configuring the NAS and Its Modem 1-7

Installing the NAS and Its Modem

Figure 1-9. Brackets and Captive Nuts Positioning for the NAS with Earthquake Feature

Figure 1-10. Brackets Installation

2. ____ Install the captive nuts on the rack for installing the NAS and the display. See Figure 1-9 for the front and rear rack location, and Figure 1-11 on page 1-9 for installation.

2220 Setup and Service Guide

1-8

Installing the NAS and Its Modem

Figure 1-11. Captive Nuts Installation

3. ____ Install the lower plate «A¬ (PN 42L2850) on the brackets, and secure it using four 8-mm M6 screws «B¬. (See Figure 1-12 on page 1-10 and Figure 1-13 on page 1-11.)

Chapter 1. Installing and Configuring the NAS and Its Modem 1-9

Installing the NAS and Its Modem

Brackets

Figure 1-12. Lower and Upper Plate Installation in 37U Rack (Earthquake)

1-10

2220 Setup and Service Guide

Installing the NAS and Its Modem

Figure 1-13. Detail of Lower Plate Installation

4. ____ Install the NAS «C¬ on the lower plate.

5. ____ On the rear of the rack install the support «D¬ using the screws (PN 43G3084) «E¬ (see Figure 1-14).

Figure 1-14. Support Installation at the Rear of a 37U Rack

Chapter 1. Installing and Configuring the NAS and Its Modem 1-11

Installing the NAS and Its Modem

6. ____ From the front of the rack, install the upper plate «G¬ (PN 42L2851) into the rack. The rear part of the upper plate must be on the top of the support «D¬ previously installed.

7. ____ Secure the upper plate «G¬ on the front of the rack with screws «E¬ (PN 43G3084), and on the support «D¬ with 8-mm M4 screws «H¬ (see Figure 1-12

on page 1-10).

8. ____ On the front of the rack, install a retainer «J¬ (PN 42L2853) under the upper plate «G¬ using the screws «H¬.

9. ____ From the rear of the rack. Push the NAS against the retainer previously installed. Install two retainers «J¬ under the upper plate «G¬ in order to maintain the NAS. Secure them using screws «H¬ (see Figure 1-15).

Figure 1-15. Installing the Retainers to Secure the NAS in a 37U rack (Earthquake)

1-12

2220 Setup and Service Guide

Installing the NAS and Its Modem

Installing the NAS Display in a 37U Rack

1. ____ Install the brackets (PN 43G3111) to install the display (see Figure 1-9 on page 1-8).

2. ____ Unpack the hold down PN 80G3818.

3. ____ Install the front panel assembly «A¬ on the tray «B¬ and secure it using the braces «C¬ and nuts «D¬.

Figure 1-16. Display Installation

4. ____ Unpack the display.

5. ____ Install the display on the tray. Install the latch plate «E¬ to maintain the display and secure it with screw «F¬.

6. ____ Install the tray into the rack, and secure it with screws «G¬.

Chapter 1. Installing and Configuring the NAS and Its Modem 1-13

Installing the NAS and Its Modem

Figure 1-17. Display Assembly Installation in a 37U Rack

7. ____ Go to “Connecting the NAS to the Display and Keyboard in the 37U Rack”.

Connecting the NAS to the Display and Keyboard in the 37U Rack

1. ____ See Figure 1-18 on page 1-15 to route and locate the cables. See Figure 1-19 on page 1-15 to locate the connectors at the rear side of the NAS. Attach the cables as follows:

a. ____ Connect the display signal cable «A¬ to the NAS connector «1¬. b. ____ Plug one «T¬ connector (PN 80G0638) into the APC connector 4. c. ____ Route and plug cable «B¬ (PN 10K8667) from the connector 6 of the

APC card into the Ethernet card connector «5¬.

d. ____ Route and plug cable «C¬ (PN 80G0637) from the «T¬ connector

located on connector 4 of the APC card into the tailgate connector J2. e. ____ Plug the mouse cable «D¬ into NAS connector «3¬. f. ____ Plug the keyboard cable «E¬ into NAS connector «2¬. g. ____ Plug the power cable «F¬ into NAS connector «6¬.

2. ____ Plug the power cords «F¬ and «G¬ into correctly grounded (earthed) electrical outlets.

3. ____ Secure keyboard cable «E¬ and mouse cable «D¬ to the rack using tie clamps «H¬ (PN 1159519).

1-14

2220 Setup and Service Guide

Installing the NAS and Its Modem

D E

Figure 1-18. Display and Keyboard Cables Connection to the NAS

Figure 1-19. NAS Connectors

Chapter 1. Installing and Configuring the NAS and Its Modem 1-15

Installing the NAS and Its Modem

Figure 1-20. Connecting the NAS Installed in a 37U Rack to the APC Card

Go to “Installing and Connecting the External Modem” on page 1-29.

1-16

2220 Setup and Service Guide

Installing the NAS in a 29U Rack

1. ____ Open the service drawer «A¬, and install the mouse plate «B¬ as shown in Figure 1-21.

Installing the NAS and Its Modem

Figure 1-21. Keyboard Installation in 29U Rack

2. ____ Unpack the keyboard and the mouse, and install them on the drawer.

3. ____ Route the mouse and keyboard cables under the upper plate of the drawer.

4. ____ If you have to install the NAS: v Without the earthquake feature, go to “NAS Installation into a 29U Rack

(Standard)” on page 1-18.

v With the earthquake feature, go to “NAS Installation into a 29U Rack

(Earthquake Feature)” on page 1-19.

Chapter 1. Installing and Configuring the NAS and Its Modem 1-17

Installing the NAS and Its Modem

NAS Installation into a 29U Rack (Standard)

1. ____ Install the NAS on the upper drawer plate Figure 1-22.

Front View

Install the NAS directly on the upper drawer plate

Figure 1-22. NAS Installation in 29U Rack

2. ____ Go to “Installing the Display on Top of the 29U Rack” on page 1-23.

1-18

2220 Setup and Service Guide

Installing the NAS and Its Modem

NAS Installation into a 29U Rack (Earthquake Feature)

1. ____ Install the captive nuts on the rack for installing the NAS. See Figure 1-23 for the front and rear rack location, and Figure 1-24 for captive nut installation.

Front View

Captive Nuts Locations

Figure 1-23. Captive Nut Positioning for the NAS with Earthquake Feature in 29U Rack

Rear View

Captive Nuts Locations

Figure 1-24. Captive Nut Installation

Chapter 1. Installing and Configuring the NAS and Its Modem 1-19

Installing the NAS and Its Modem

2. ____ Install the NAS «C¬ on the drawer.

Figure 1-25. Upper Plate Installation in 29U Rack

3. ____ On the rear of the rack, install the support «D¬ using the screws «E¬ (PN 43G3084) (see Figure 1-26 on page 1-21).

1-20

2220 Setup and Service Guide

Installing the NAS and Its Modem

Figure 1-26. Support Installation at the Rear of a 29U Rack

4. ____ From the front of the rack, install the upper plate «G¬ (PN 42L2851) into the rack (see Figure 1-25 on page 1-20). The rear part of the upper plate must be on the top of the support «D¬ previously installed.

5. ____ Secure the upper plate «G¬ on the front of the rack with screws «E¬ (PN 43G3084), and on the support «D¬ with 8-mm M4 screws «H¬ (see Figure 1-25

on page 1-20).

6. ____ On the front of the rack, install a retainer «J¬ (PN 42L2853) under the upper plate «G¬ using the screws «H¬.

7. ____ From the rear of the rack, push the NAS against the retainer previously installed. Install two retainers «J¬ under the upper plate «G¬ in order to maintain the NAS. Secure them using screws «H¬ (see Figure 1-27 on page 1-22).

Chapter 1. Installing and Configuring the NAS and Its Modem 1-21

Installing the NAS and Its Modem

Figure 1-27. Installing the Retainers to Secure the NAS in a 29U rack

8. ____ Go to “Installing the Display on Top of the 29U Rack” on page 1-23.

1-22

2220 Setup and Service Guide

Installing the Display on Top of the 29U Rack

1. ____ On the top of the 29U rack, loosen and remove the six screws «A¬ (see Figure 1-28).

2. ____ Remove the top cover «B¬.

Installing the NAS and Its Modem

Figure 1-28. Removing of the Top Cover

3. ____ Unpack the display and install it on the top of the 29U rack using the following steps:

Be careful, the weight of the display is about 15 kg (33 lb).

a. ____ On the top of the 29U rack install the safety retainers «D¬ (PN

CAUTION

02N1503) with screws «F¬ (PN 1621601) and star washers «E¬ (PN

1622336), see Figure 1-29 on page 1-24.

Chapter 1. Installing and Configuring the NAS and Its Modem 1-23

Installing the NAS and Its Modem

F E

Figure 1-29. Safety Retainers Installation

Note: The safety retainers are shown installed on the left and right of the

machine but if you have a problem with the pedestal of the display, they can be installed at the front or rear.

b. ____ Slide the pedestal display under the safety retainers (see Figure 1-30

on page 1-25).

1-24

2220 Setup and Service Guide

Installing the NAS and Its Modem

Figure 1-30. Display Installation on Top of 29U Rack

c. ____ Put the display in place (near the front of the machine). d. ____ Once the display is in place secure it by tightening the screws «F¬.

4. ____ Route the display power and signal cables through the top opening.

5. ____ Reinstall the top cover «B¬ (see Figure 1-28 on page 1-23). Be sure that the signal and power display cables are correctly routed in the top aperture «C¬. Secure the top cover with the screws «A¬ that you previously removed in step 1.

6. ____ Go to “Connecting the NAS in the 29U Rack” on page 1-26.

Chapter 1. Installing and Configuring the NAS and Its Modem 1-25

Installing the NAS and Its Modem

Connecting the NAS in the 29U Rack

1. ____ At the rear of the rack (see Figure 1-31 to route and locate the cables and see Figure 1-32 on page 1-27 to locate the connectors at the rear side of the NAS), plug the cables as follows:

a. ____ Connect the display signal cable «A¬ to the NAS connector «1¬. b. ____ Locate the keyboard cable «E¬ in the service drawer and plug it into

the NAS connector «2¬. c. ____ Plug the mouse cable «D¬ into the NAS connector «3¬. d. ____ Plug the power cord «F¬ into a correctly grounded electrical outlet.

Figure 1-31. Display and Keyboard Cables Connection to the NAS

1-26

2220 Setup and Service Guide

Installing the NAS and Its Modem

Figure 1-32. NAS Connectors

2. ____ Connect the cables (see Figure 1-33 on page 1-28) to the APC and APC tailgate as follows:

a. ____ Plug one «T¬ connector (PN 80G0638) into the APC connector 4. b. ____ Route and plug cable «B¬ (PN 10K8667) from the connector 6 of the

APC card into the Ethernet card connector «5¬.

c. ____ Route and plug cable «C¬ (PN 80G0637) from the «T¬ connector

located on connector 4 of the APC card into the tailgate connector J2.

3. ____ Secure the cables into the rack using tie clamps (PN 1159519).

Chapter 1. Installing and Configuring the NAS and Its Modem 1-27

Installing the NAS and Its Modem

Tailgate

To RS/6000

Figure 1-33. Connecting the NAS Installed in a 29U Rack to the APC Card

Go to “Installing and Connecting the External Modem” on page 1-29.

1-28

2220 Setup and Service Guide

Installing the NAS and Its Modem

Installing and Connecting the External Modem

Which modem did you receive?

7857-017

PWR

Figure 1-34. Modem Type A

Figure 1-35. Modem Type B

DTR

108 106

CTS

109

ENTER

Figure 1-36. Modem Type C

Depending on the modem received:

v Type A, go to “Installing and Connecting the 7857 Modem” on page 1-30. v Type B, go to “Installing and Connecting the Hayes Modem” on page 1-37. v Type C, go to “Installing and Connecting the 7858 Modem” on page 1-39.

Chapter 1. Installing and Configuring the NAS and Its Modem 1-29

Installing the NAS and Its Modem

Installing and Connecting the 7857 Modem

Notes

1. If you are not familiar with the 7857 modem, refer to the

to Operation

2. Power and frequency requirements: 90 to 259 V ac, and 49.5 to 60.5 Hz (no adjustment).

, GA13-1839.

IBM 7857 Guide

Figure 1-37. 7857 Front Panel

In addition to the modem and this manual, the carton should contain: v Telecommunication cables as needed for your country:

– Black cable:

- Switched line cable, with label SW, which fits into the PSTN socket in the modem rear panel.

– Gray cables:

- 2-wire leased line cable, with label LL 2W, which fits into the LL socket in the modem rear panel.

- 4-wire leased line cable, with label LL 4W, which fits into the LL socket in the modem rear panel.

v DTE interface / 4-wire leased line wrap plugs.

IBM Telecommunication Products Safety Handbook,

If any of these items are missing or damaged, contact the place of purchase for instructions on how to exchange your modem or obtain the missing items. The user is recommended to use the telecommunication cables supplied with the modem (see “Telecommunication Cables Part Numbers” on page 1-31).

SD21-0030.

1-30

2220 Setup and Service Guide

Telecommunication Cables Part Numbers

Table 1-1. Telecommunication Cables

Country PN

Albania 89G2554 Argentina 89G2554 Australia 89G2564 Austria 89G2544 Belgium 89G2545 Bolivia 89G2554 Brazil 89G2554 Bulgaria 89G2554 Canada 89G2562 China 89G2554 Colombia 89G2554 Costa Rica 89G2554 Croatia 89G2554 Cyprus 89G2577 Czechoslovakia 89G2554 Denmark 89G2546 Egypt 89G2554 El Salvador 89G2554 Equador 89G2554 Finland 89G2547 France 89G2548 Germany 89G2549 Greece 89G2554 Guatemala 89G2554 Honduras 89G2554 Hong Kong 89G2565 Hungary 89G2554 Iceland 89G3145 Ireland 89G2554 Israel 89G3131 Italy 89G2551 Japan 89G2562 Korea 89G2554 Kuwait 89G2554 Luxemburg 89G3134 Macedonia 89G2554 Mexico 89G2554 Netherlands 89G2552

Installing the NAS and Its Modem

Chapter 1. Installing and Configuring the NAS and Its Modem 1-31

Installing the NAS and Its Modem

Table 1-1. Telecommunication Cables (continued)

Country PN

New Zealand 89G2577 Norway 89G2553 Pakistan 89G2554 Panama 89G2554 Paraguay 89G2554 Peru 89G2554 Poland 89G2554 Portugal 89G2554 Rumania 89G2554 Russia 89G2554 Saudi Arabia 89G2554 Slovakia 89G2554 Slovenia 89G2554 South Africa 89G3135 Spain 89G2554 Sweden 89G2555 Switzerland 89G2556 Taiwan 89G2554 Thailand 89G2554 Turkey 89G2554 U.K. 89G2577 Ukraine 89G2554 Uruguay 89G2554 U.S.A. 89G2562 Venezuela 89G2554

Installation Procedure

Figure 1-38 on page 1-33 shows the modem rear panel with the connectors where the DTE and line cables must be connected.

1-32

2220 Setup and Service Guide

Installing the NAS and Its Modem

Figure 1-38. 7857 Rear Panel

1. ___ Be sure that the power switch located on the modem rear panel is off.

2. ___ If you are going to use a switched line telecommunication cable, plug it into the PSTN socket located on the modem rear panel with the ferrite cylinder

not

at the modem side. If this modem is connect the other end of the cable to the telecommunication line.

3. ___ If you plan to use a leased line telecommunication cable, plug it into the LL jack located on the modem rear panel with the ferrite cylinder at the modem side. If this modem is

not

connect the other end of the cable to the telecommunication line.

4. ___ Connect the modem power plug to a standard 3-pin Then, if this modem is being installed in the United Kingdom, connect the telecommunication cables that you have attached to the modem to the telecommunication lines.

5. ___ Observe the modem power-on sequence. This is the normal power-on sequence:

v PWR light is turned on. v HW SELFTEST RUNNING message displays for about 15 seconds. v DSP SELFTEST RUNNING message displays for about 15 seconds.

being installed in the United Kingdom,

grounded

ac outlet.

Set the modem power switch to ON. If the PWR light is not ON,orthe message HW SELFTEST RUNNING does not appear on the operator panel within 10 seconds, the modem is defective and should be replaced. This message remains on the display for about 15 seconds until it is changed by the power-on sequence.

If the modem is set to the factory defaults, after about 30 seconds the operator panel shows:

This operational message shows that the modem is set in AT command mode for switched line operation and will auto-answer an incoming call.

The next steps reset the modem options to the factory default configuration 0. Go to step 7 if the modem has never been used.

Chapter 1. Installing and Configuring the NAS and Its Modem 1-33

Installing the NAS and Its Modem

In the next steps, you are instructed to manipulate the front panel buttons of the modem. Unless the step suggests otherwise, do not press them for longer than one second.

6. ___ Set the modem power switch to OFF, then press the ↑ key and set the power switch to ON. When the message HW SELFTEST RUNNING is shown, release the ↑ key.

After about 15 seconds the message changes to DSP SELFTEST RUNNING and then, after another 15 seconds, to:

If this sequence does not occur, the modem is defective. Replace it.

7. ___ The next steps can be done only if you have attached the modem to the public switched network. Go to step 11 if you do not want to test the modem’s public switched network interface.

8. ___ On the modem operator panel:

v Press the ↑ key until the C108 (DTR) message appears on the top row. v Press the → key until the Forced On message appears on the bottom row. v Press the Enter key twice to select the option and to return to the modem

operational mode message.

9. ___ Dial the modem phone number from another telephone. You should hear the ringing tones and then the 2100-Hz answer tone from the called modem in the handset of the dialing telephone. If you hear the answer tone, go to step

11. Otherwise, continue with step 10.

10. ___ If you do not hear the modem answer tone, verify that the telephone line is operating correctly. In most countries, you can do this by replacing the modem with a handset and then attempting a second time to dial the modem phone number from another telephone to verify that the handset rings correctly.

Connect the modem to the public switched network again and try dialing the modem phone number again. Observe the front panel OH light. This light turns off when the modem answers. If this attempt to call the modem fails, the modem is defective. Replace it.

11. ___ Set the modem power switch to OFF.

Note: Perform the following steps only if your DTE is already installed and

operational.

12. ___ Connect the 25-pin V.24 cable from the DTE to the 25-pin connector on the modem rear panel. Fasten the connector retaining screws.

13. ___ Set the modem power switch to ON. Wait until the modem operational message appears on the operator panel (about 30 seconds). If the modem is connected to an asynchronous DTE which can send AT commands to the modem, you can use the DTE to configure the modem to match your communication system requirements. Otherwise, the modem can be configured through the operator panel.

14. ___ Now the modem is ready for operation; you can try it with your system. If you observe a basic system problem, such as the DTE not being able to send commands to the modem successfully, verify again that your individual modem configuration parameters match your system requirements. If you have a problem while using the modem, see the problem determination information in

IBM 7857 Guide to Operation

1-34

2220 Setup and Service Guide

, GA13-1839.

Installing the NAS and Its Modem

If the 7857 modem operator panel does not show the following message (see Figure 1-39), the modem needs to be configured through the operator panel. Go to “Setting the 7857 Modem”. Otherwise, go to “Connecting the 7857 Modem”.

with: PWR OH DTR(108) CTS(106) CD(109)

Figure 1-39. 7857 Modem Operator Panel Display

LED ON LED OFF LED ON LED ON LED OFF

Setting the 7857 Modem

1. ____ Press the ↓ key until the CONFIGURATIONS message appears on the top row.

2. ____ Press the → key until the Select Factory message appears on the bottom row.

3. ____ Press the Enter key to select the option.

4. ____ Press the ↑ key until 0 appears.

5. ____ Press the Enter key to load the predefined factory configuration 0. The modem is now in AT mode, auto answer, and asynchronous mode.

Saving the Configuration of the 7857 Modem

If you want to save the configuration just defined in order to have it loaded again at the next modem reset, perform the following steps:

1. ____ Press the ↓ key until the CONFIGURATIONS message appears on the top row.

2. ____ Press the ↓ key until the Store User Conf. message appears on the bottom row.

3. ____ Press the Enter key to select the option.

4. ____ Press the → key to select the User Configuration Location where the current modem configuration must be saved (0 to 9).

5. ____ Press the Enter key to save the current modem configuration.

6. ____ The defined configuration now active and saved.

Now every time the modem is reset (power on), the last user configuration which was saved is loaded as the current modem configuration.

Connecting the 7857 Modem

1. ____ Plug the cable (PN 80G0597) into connector «1¬ of the NAS.

2. ____ On the modem’s rear panel, plug the other end of the cable into the 25-pin connector «2¬.

Chapter 1. Installing and Configuring the NAS and Its Modem 1-35

Installing the NAS and Its Modem

Figure 1-40. Connecting the NAS to the 7857 Modem

End of NAS and modem installation. Continue with the

Switch Setup Guide

, SY33-2105 (PN 59G0544).

2220 Nways BroadBand

1-36

2220 Setup and Service Guide

Installing and Connecting the Hayes Modem

Notes

1. If you are not familiar with the Hayes modem, refer to the Hayes user’s guide.

2. Power and frequency requirements:

v Input voltage: 230 V +/-10%, 50 Hz (ac) v Nominal output voltage:9Vac v Maximum output voltage: 12.1 V ac v Rated load current: 800 mA ac 50 Hz

1. Unpack and install the modem on the rear side of the NAS.

Installing the NAS and Its Modem

Figure 1-41. Hayes Modem Front View

Figure 1-42. Hayes Modem Rear View

2. See Figure 1-43 on page 1-38 and connect the cables as follows: Note: Cables «1¬ and «2¬ are country-dependent.

a. ____ Connect the power cable «1¬ from connector “9.0V-AC” to a

standard 3-pin grounded ac outlet.

b. ____ Connect the interface cable «3¬ from the “DTE INTERFACE”

modem’s connector to the NAS’s connector «4¬.

c. ____ Connect the switched network telecommunication cable «2¬

from the line connector to the telecommunication line.

Chapter 1. Installing and Configuring the NAS and Its Modem 1-37

Installing the NAS and Its Modem

Figure 1-43. Connecting the NAS to the Hayes Modem

End of NAS and modem installation. Continue with the

Switch Setup Guide

, SY33-2105 (PN 59G0544).

2220 Nways BroadBand

1-38

2220 Setup and Service Guide

Installing and Connecting the 7858 Modem

Notes

1. If you are not familiar with the 7858, refer to the

Modem Guide to Operation

2. Power requirements:

v Low voltage range: 90 to 137 V ac. v High voltage range: 180 to 265 V ac.

3. The document

Modems

telecommunication connectors and power supply plugs.

4. Read the

Power Supply and Telecommunication Connections for IBM

, GA33-0054, contains useful information about the different

IBM Telecommunication Products Safety Handbook

, GA13-1981.

Installing the NAS and Its Modem

IBM 7858 Professional

, SD21-0030.

Figure 1-44. 7858 Front Side

Figure 1-45. 7858 Rear Panel

7858 Modem Installation

This section describes how you can easily install the modem and how you can configure it in order to have it immediately operational.

In addition to the modem and this manual, the carton should contain:

v The power attachment cord. v Two telecommunication cables:

– Black cable for the switched line, labelled SW. This cable fits into the PSTN

socket in the modem rear panel.

– Gray cable for the leased line, labelled LL. This cable fits into the LL socket in

the modem rear panel.

v The

IBM Telecommunication Products Safety Handbook

Chapter 1. Installing and Configuring the NAS and Its Modem 1-39

Installing the NAS and Its Modem

If any of these items are missing or damaged, contact the place of purchase for instructions on how to exchange your modem or obtain the missing items.

Attention

In order to avoid damage to the unit, verify the modem input ac voltage setting against the power voltage source available at your wall socket before starting the installation.

If needed, you can easily move the selector switch to the correct position by using a screwdriver or a pen:

v Switch set to 115 for low voltage range: 90 - 137 V ac. v Switch set to 230 for high voltage range: 180 - 265 V ac.

1. ____ Be sure that the power switch located on the modem rear panel is OFF (switch in position “O”).

2. ____ Plug the switched line telecommunication cable shipped with the modem into the PSTN socket located on the modem rear panel. If this modem is not being installed in the United Kingdom, connect the other end of the cable to the telecommunication line.

3. ____ Connect the power attachment cord to the ac power socket located on the modem rear panel and the power plug to a standard 3-pin grounded ac outlet. Then, if this modem is being installed in the United Kingdom, connect the telecommunication cables that you have attached to the modem to the telecommunication lines.

4. ____ Observe the modem power-on sequence. This is the normal power-on sequence:

v PWR light is turned on. v SELFTEST RUNNING message displays for about 15 seconds.

Set the modem power switch to ON (switch in position I). If the PWR light is not ON and the voltage selector switch is correctly set and

you are sure that the power voltage is present at the wall socket, the modem is defective and should be replaced.

If the message SELFTEST RUNNING does not appear on the operator panel within 10 seconds, the modem is defective and should be replaced. This message remains on the display for about 15 seconds until it is changed by the power-on sequence.

If the modem is set to the factory defaults, the operator panel shows :

AT CMD ec aa td_ rd_ dsr_ II_

Figure 1-46. 7858 Operator Panel Display

This operational message shows that the modem is set in AT command mode for switched line operation with error control enabled and that it will auto-answer an incoming call.

1-40

2220 Setup and Service Guide

Installing the NAS and Its Modem

In the next steps, you are instructed to manipulate the front panel buttons of the modem. Unless the step suggests otherwise, do not press them for longer than one second.

The next step resets the modem options to the factory default configuration 0. Go to step 6 if the modem has never been used.

5. ____ Set the modem power switch to OFF, then hold the ↑ key pressed and set the power switch to ON. When the message SELFTEST RUNNING appears, release the ↑ key.

After about 15 seconds the message changes to:

AT CMD ec aa td_ rd_ dsr_ II_

Figure 1-47. 7858 Operator Panel Display

If this sequence does not occur, the modem is defective and should be replaced.

6. ____ The next steps are used to test the modem’s interface. Go to step 10 if you do not want to test the modem’s public switched network interface.

7. ____ On the modem operator panel: a. Press the ↑ until the DTR (C108) message appears on the top row. b. Press the → key until the Forced On message appears on the bottom row. c. Press the Enter key twice to select the option and to return to the modem

operational mode message.

8. ____ Dial the modem phone number from another telephone. You should hear the ringing tones and then the 2100-Hz answer tone from the called modem in the handset of the dialing telephone. If you hear the answer tone, go to step 10. Otherwise, continue with step 9.

9. ___ If you do not hear the modem answer tone, verify that the telephone line is operating correctly. In most countries, you can do this by replacing the modem with a handset and then attempting a second time to dial the modem phone number from another telephone to verify that the handset rings correctly.

10. ____ Set the modem power switch to OFF.

Note: Perform the following steps only if your DTE is already installed and

11. ____ Connect the 25-pin V.24 cable from the DTE to the 25-pin connector on

the modem rear panel. Fasten the connector retaining screws.

12. ____ Set the modem power switch to ON. Wait until the modem operational

message appears on the operator panel (about 15 seconds). Now the modem is ready for operation. You can try it with your system. If you

observe a basic system problem, such as the DTE not being able to send commands to the modem successfully, verify again that your individual modem configuration parameters match your system requirements.

If you have a problem because the dialing tone is not provided by your PBX or exchange, set the modem as follows:

13. ____ Power off the modem.

operational.

Chapter 1. Installing and Configuring the NAS and Its Modem 1-41

Installing the NAS and Its Modem

14. Power on the modem while pressing the Enter key at the same time. Release the Enter key when the message DATAPUMP TEST appears.

After this, the modem performs the dial through the switchboard without looking for a dial tone (Blind dial ATX1). This setting is maintained even if the modem is powered off and on again.

15. If you have a problem while using the modem, see the “Problem Determination” chapter in the

Operation

, GA13-1981.

Saving the Configuration of the 7858

If you want to save the configuration and have it loaded again at the next modem reset, perform the following steps:

1. ____ Press the ↓ key until the CONFIGURATIONS message appears on the top

row.

2. ____ Press the → key until the Store User Conf. message appears on the

bottom row.

3. ____ Press the Enter key to select the option.

4. ____ Press the ↑ key to select the User Configuration Location where the

current modem configuration must be saved (0 to 9).

5. ____ Press the Enter key to save the current modem configuration.

6. ____ The defined configuration now active and saved.

IBM 7858 Professional Modem Guide to

Now every time the modem is reset (power on), the last user configuration which was saved is loaded as the current modem configuration.

Connecting the 7858

1. ____ Connect the cable (PN 782985) to the connector «1¬ of the NAS.

2. ____ On the modem’s rear panel, connect the other end of the cable into the

25-pin connector «2¬ .

Figure 1-48. Connecting the NAS to the 7858

End of NAS and modem installation. Continue with the

Switch Setup Guide

1-42

2220 Setup and Service Guide

2220 Nways BroadBand

, SY33-2105 (PN 59G0544).

Chapter 2. START - Finding a Service Procedure

Select the first entry point that fits your situation.

If You Have Description Go to

GENERAL SYMPTOM

MAINTENANCE ACTION

Nways Switch administration station symptom

Nways Switch administration station FRU to exchange

Run diagnostics on the Nways Switch administration station

Test the Nways Switch administration station links

Problem determination procedures “Problem Determination Procedures” on page 2-2 Test the link between the Nways

Switch administration station and the NSC

“MAP 0400: Nways Switch Administration Station Symptom” on page 4-2

“Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures” on page 5-1

“How to Run the Nways Switch Administration Station Diagnostics” on page 3-2

“How to Test the Different Links” on page 3-7

“How to Test the Link Between the NAS and the Network Support Center” on page 3-5

Problem Determination Procedures

Service Action Go to

Investigate a problem on the Nways Switch administration station.

Investigate a communication problem between the Nways Switch administration station and a remote console.

“MAP 0400: Nways Switch Administration Station Symptom” on page 4-2

“MAP 0410: Communication Problem Between the NAS and a Remote Console” on page 4-7

2-2 2220 Setup and Service Guide

Chapter 3. Nways Switch Administration Station Diagnostics

How to Test the Nways Switch Administration Station and the Different Links

In the following table select the area that you intend to test, and then go to the appropriate procedure.

What you want to do Action Run the diagnostics on the

Nways Switch administration station.

Test the link between the Nways Switch administration station and the NSC.

Test the Nways Switch administration station links.

“How to Run the Nways Switch Administration Station Diagnostics” on page 3-2

“How to Test the Link Between the NAS and the Network Support Center” on page 3-5

“How to Test the Different Links” on page 3-7

How to Run the Nways Switch Administration Station Diagnostics

The following tools are available to help identify and resolve hardware-related problems on the Nways Switch administration station:

v Power-On Self-Test (POST) v Diagnostics Test Programs (IBM PC Enhanced Diagnostics)

Power-On Self-Test (POST)

To start the POST:

1. Power on the display and the Nways Switch administration station appears at

the upper-right corner of the display.

2. A count of the computer memory appears at the upper-left corner of the display.

3. If an error is detected, an error code appears under the computer memory

count. Refer to the

IntelliStation; Hardware Maintenance Manual

4. The POST completes successfully when no errors are detected in the Nways

Switch administration station.

5. The Nways Switch administration station attempts to load the operating system.

If an operating system is not found, a graphic message (icon) appears requesting that you insert a diskette into drive A and press the F1 key to resume operation.

Note: Pressing F1 during POST causes the Configuration Utility menu to appear

after the POST has completed.

IBM Personal Computer 300 Series, 700 Series,

, S83G-7789.

Diagnostics Diskette

Use the Diagnostics diskette for testing the basic system hardware.

The diagnostics program is intended to test only the basic standard Nways Switch administration station and supported hardware. Other products, prototype cards, or modified options can give false errors and invalid Nways Switch administration station responses.

1. Power off the Nways Switch administration station.

2. Insert the diagnostics diskette in drive A.

3. Power on the Nways Switch administration station.

4. Do not press F1 when the icon appears.

5. Several messages appear. Wait until the following window appears.

3-2 2220 Setup and Service Guide

Diagnostic - Interactive Tests - Hardware Info - Utility - Quit - F1=Help

Diagnostic tests that check the functionality of your PC. Use the Cursor keys and ESC to move in menus. Press ENTER to select.

6. Select the Diagnostics option in the title bar and press Enter.

7. The following window appears:

Diagnostic - Interactive Tests - Hardware Info - Utility - Quit - F1=Help

Run Normal Test Run Quick Test CPU/Coprocessor System Board Video Adapter Serial Ports Parallel Ports Fixed Disks Diskette Drives Other Devices Interactive Tests Zip Drive LS-120 Drive CD-ROM/DVD Drive Memory Test - Full Memory Test - Quick Fixed Disk Optimized Test

Use the Cursor keys and ESC to move in menus. Press ENTER to select.

8. For a quick check of the Nways Switch administration station, select the Run Quick Test option, then press Enter. If you want test a particular device, select it on the list, then press Enter. If you want a more complete test, select Run Normal Test, then press Enter.

9. During the test execution, several windows appear showing the part tested and the test status. Wait until the tests stop.

10. If the test is not error free, refer to the

700 Series, IntelliStation; Hardware Maintenance Manual

IBM Personal Computer 300 Series,

, S83G-7789 to identify the problem. If you have to exchange a FRU, go to Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures. Otherwise, continue with the following steps.

11. Press Esc to exit from the test window, and then remove the diagnostics diskette.

12. Select Quit in the title bar, then press Enter.

Chapter 3. Nways Switch Administration Station Diagnostics 3-3

13. The following window appears:

Exit Diags Park HD Reboot About

14. Select Reboot, then press Enter.

15. Press Y.

16. Power off then power on the NAS.

17. The system is booted. At the end of the boot, the Nways Switch Desktop window should appear.

3-4 2220 Setup and Service Guide

How to Test the Link Between the NAS and the Network Support Center

Locally on the NAS

1. When the NAS and the modem are initialized, simultaneously press the Ctrl and Esc keys

2. Double click on SLIP Dial-In.

Figure 3-1. Nways Switch Window List

3. Verify that the SLIP driver is running as shown in Figure 3-2. If you do not see this message, an error message will appear. See Figure 3-3 on page 3-6. As recommended, verify that the modem is correctly configured and connected.

Figure 3-2. SLIP Driver Correct Status

Chapter 3. Nways Switch Administration Station Diagnostics 3-5

Figure 3-3. SLIP Driver Error Status

4. Record the following information, then call the Network Support Center.

v The NAS SLIP IP address v The Network Support Center SLIP IP address (remote SLIP address) v The modem phone number v The node name v The user name v The FTP password

Note: These two addresses are displayed in Figure 3-2 on page 3-5 or in

Figure 3-3. In this example, the NAS SLIP IP address is 172.22.20.1 and the Network Support Center SLIP address is 172.22.20.2.

From the Network Support Center Console

The following procedure gives an example to the Network Support Center to validate the link to the 2220 installed.

1. Double-click on Slip Start.

2. Then follow the prompts to record the new customer information.

3. Select the option to call the modem.

4. Double-click on Nways Switch resource control.

5. Enter the host name, user name, and password to access the 2220 installed.

6. Wait for the display of the whole configuration.

3-6 2220 Setup and Service Guide

How to Test the Different Links

The purpose of this procedure is to establish and validate the link between the 2220 and the servers:

v Network Management Station v Change Control Server

When the Nways Switch administration station is powered on and booted:

1. Click on the Nways Switch installation icon.

2. In the Nways Switch installation window, click on the PM Ping icon.

3. In the PMPING window, click on the Actions option on the menu bar, then on the Start option.

4. A new PMPING window appears, showing the links tested and the result of the test.

Note: The command is sent to the servers that have been defined in the

configuration file and imported into the configuration data base.

The information displayed provides:

v The TCP/IP address v The server name v The response time

Chapter 3. Nways Switch Administration Station Diagnostics 3-7

Figure 3-4. Example of PM Ping Results

3-8 2220 Setup and Service Guide

Chapter 4. Nways Switch Administration Station Problem Determination

MAP 0400: Nways Switch Administration Station Symptom

001

– Check that the Nways Switch administration station and its display are powered

on.

– If not, switch on the power-on button on the Nways Switch administration station

front panel or display.

Is the Nways Switch administration station powered on? Yes No

002

Go to

IBM Personal Computer 300 Series, 700 Series, IntelliStation;

Hardware Maintenance Manual

you have to exchange a FRU, go to Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures.

003

Is there something displayed on the screen? Yes No

004

Go to

IBM Personal Computer 300 Series, 700 Series, IntelliStation;

Hardware Maintenance Manual

you have to exchange a FRU, go to Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures.

, S83G-7789 to identify the problem. Then if

005

Continue the procedure according to the symptom listed in the following table.

Screen symptom Go to:

xxxxxxxx (8 digits) Power-On Self-test (POST) error or configuration or memory error message displayed.

SYSxx-xxxxx OS/2 The content of the screen appears normal but the size

of the window displayed is smaller than usual. Screen appears normal but the track ball or the

keyboard is locked. None of the previous screen symptoms. Step 006.

message displayed on screen. Call support for assistance.

IBM Personal Computer 300 Series, 700 Series, IntelliStation; Hardware Maintenance Manual, S83G-7789

problem, then if you have to exchange a FRU, go to Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures.

Power off then power on the display.

Step 024 on page 4-5.

to identify the

006

– The screen content depends on the last operation performed.

4-2 2220 Setup and Service Guide

MAP 0400 (continued)

Has the Nways Switch Resource Control window appeared? Yes No

Figure 4-1. Nways Switch Resource Control Window

007

– From the window displayed using the icon or option get the Nways

– When it is done continue with Step 008 on page 4-4.

Switch Resource Control window with all the resource icon displayed (see Figure 4-1).

Chapter 4. Nways Switch Administration Station Problem Determination 4-3

MAP 0400 (continued)

008

Are all the resources displayed blue? Yes No

012

009

Are all resources icons green? Yes No

010

You have a problem on specific resource. – Call the Network Support Center to inform them and follow their

instructions.

011

There is no evident problem in the Nways Switch administration station. Call the Network Support Center to inform them and follow their instructions.

– You have a connection problem between the Nways Switch administration

station and the 2220.

– Check the cables between the Nways Switch administration station and the APC

module.

Did you find a problem in the cable connection, or in the cable? Yes No

013

Go to Step 017.

014

Correct the problem, then wait until all the icon resources turn to green on the screen.

Are all resources icon blue? Yes No

015

Problem solved. Call the Network Support Center to inform them, follow their instructions, then go to “Ending the Exchange Procedure” on page 5-30.

016

Go to Step 017.

017

There is a problem with the Nways Switch administration station and there is no evident symptom on the Nways Switch administration station.

– Inform your customer that for your investigation you will have to power off the

Nways Switch administration station.

2220 Setup and Service Guide

4-4

MAP 0400 (continued)

– On the Nways Switch administration station front panel turn the power off. Wait

five seconds and turn it on.

– Wait until the end of the self test and IML.

Is the IML complete with the Nways Switch desktop window displayed? Yes No

018

Go to

IBM Personal Computer 300 Series, 700 Series, IntelliStation;

Hardware Maintenance Manual

have to exchange a FRU, go to Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures.

019

– From the window displayed using the icon or option get the Nways Switch

Resource Control window with all the resource icon displayed (see Figure 4-1

on page 4-3).

, S83G-7789 to identify the problem. If you

Are all resources displayed blue? Yes No

020

Are all resources icon green? Yes No

021

You have a problem on specific resource. – Call the Network Support Center to inform them and follow their

instructions.

022

The link problem between the Nways Switch administration station and the 2220 is solved. Call the Network Support Center to inform them and follow their instructions.

023

There is no link between the Nways Switch administration station and the 2220. v Go to

IBM Personal Computer 300 Series, 700 Series, IntelliStation; Hardware

Maintenance Manual

, S83G-7789 to identify the problem. Then if you have to exchange a FRU, go to Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures.

024

– Check that the keyboard cable is correctly plugged into the keyboard and into

the rear of the Nways Switch administration station.

Chapter 4. Nways Switch Administration Station Problem Determination 4-5

MAP 0400 (continued)

Did you find the problem? Yes No

026

Problem solved. Call the Network Support Center to inform them, follow their instructions, then go to “Ending the Exchange Procedure” on page 5-30.

027

– Inform your customer that for your investigation you will have to power off the

– On the Nways Switch administration station front panel turn the power off. Wait

– Wait until the end of the self test and IML.

Is the IML complete with the Nways Switch desktop window displayed? Yes No

025

Go to Step 027.

Nways Switch administration station.

five seconds and turn it on.

028

Restart problem determination. Go to Step 001 on page 4-2.

029

Are the track ball and the keyboard operational? Yes No

030

Go to

IBM Personal Computer 300 Series, 700 Series, IntelliStation;

Hardware Maintenance Manual

, S83G-7789 to identify the problem. If you have to exchange a FRU, go to Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures.

031

Problem solved. Call the Network Support Center to inform them, follow their instructions, then go to “Ending the Exchange Procedure” on page 5-30.

2220 Setup and Service Guide

4-6

MAP 0410: Communication Problem Between the NAS and a Remote Console

v You are here because there is a communication problem between the Nways

Switch administration station and a remote console through the public switched network.

v The remote operator must have verified locally that his NAS and his modem are

working correctly.

001

Figure 4-2. NAS Modem Connection

– Check that the modem attached to the Nways Switch administration station is

powered on. – If not, switch on the power-on button at the rear panel of the modem. – Check that the power cable is correctly plugged into the power outlet.

Is the modem powered on? Yes No

002

– Suspect a problem in the customer’s ac source. Check the customer’s ac

outlet.

Chapter 4. Nways Switch Administration Station Problem Determination 4-7

MAP 0410 (continued)

005

Check the modem status according to its type.

IBM Modem Type Status Action

7855 The modem status is the

Is there a correct voltage in the ac outlet? Yes No

003

Ask the customer to have the installation serviced.

004

The modem is defective. Exchange it (see “Modem Exchange Procedure” on page 4-14).

following:

ASYN8N A 9600 a

v The status is correct. Go to

Step 006.

v The status is not correct. Go to

Step 020 on page 4-10.

With: ONH

DTR(108) RFS(106)

7857 The modem status is the

following:

IBM 7857 V25BIS aa td_ rd_ dsr ec_ 11_

With: OH

DTR(108) CTS(106) CD(109)

Hayes The modem status is the

following:

LED OFF

LED ON

7858 The modem status is the

following:

AT CMD ec aa td_ rd_ dsr_ II_

LED ON LED ON LED ON

LED OFF LED ON LED ON LED OFF

v The status is correct. Go to

Step 006.

v The status is not correct. Go to

Step 024 on page 4-11.

v The status is correct. Go to

Step 006.

v The status is not correct. Go to

Step 028 on page 4-11.

v The status is correct. Go to

Step 006.

v The status is not correct. Go to

“7858 Modem Installation” on page 1-39 for modem and installation checking.

006

– From a close telephone, call the modem. According to the modem answer, select

the appropriate action:

2220 Setup and Service Guide

4-8

MAP 0410 (continued)

Modem Answer Action

The modem is busy Go to Step 007. The modem does not answer Go to Step 012. The modem answer Go to Step 017 on page 4-10.

007

– Disconnect the modem’s telecommunication cable from the public switched

network plug.

Is the modem’s telephone number still busy? Yes No

008

– Reconnect the modem to the public switched network. – Switch the modem power off, then power on. – From a close telephone, call the modem.

Is the modem’s telephone number still busy? Yes No

009

The problem is solved. Ask the remote operator to re-start his call from the remote NAS.

010

The modem is defective. Exchange it (see “Modem Exchange Procedure” on page 4-14).

011

The probable cause of the problem is the telephone line.

012

– Switch the modem power off, then power on. – From a close telephone, call the modem.

Does the modem answer? Yes No

013

– Disconnect the modem’s telecommunication cable from the public

switched network plug.

– Connect a telephone in place of the modem to the public switched

network.

– From a close telephone, call the modem.

Chapter 4. Nways Switch Administration Station Problem Determination 4-9

MAP 0410 (continued)

016

The problem is solved. Ask the remote operator to re-start his call from the remote NAS.

017

– Check that the remote NAS calls the correct telephone number and has the

– Ask the remote NAS to retry the operation.

Is the connection successful? Yes No

Does the telephone installed in place of the modem ring? Yes No

014

Suspect a telephone line problem, or a wrong phone number.

015

Your modem is probably defective. Refer to the modem documentation to test it.

correct TCP/IP address.

018

Suspect a modem problem.

019

Problem solved.

020

– On the following table select the action according to your modem status.

Modem Status Action

The message displayed on the modem screen is not correct

ONH LED is off Go to Step 021 on page 4-11. DTR(108) or RFS(106) is off Go to Step 029 on page 4-11.

Refer to the problem determination chapter in the

7855 Modem Guide to Operation

GA33-0160.

4-10

2220 Setup and Service Guide

MAP 0410 (continued)

021

Switch the modem power off, then power on.

Is the ONH LED always off? Yes No

022

Restart problem determination. Go to Step 005 on page 4-8.

023

The modem is defective. Exchange it (see “Modem Exchange Procedure” on page 4-14).

024

In the following table, select the action according to your modem status.

Modem Status Action

The message displayed on the modem screen is not correct

OH LED is on Go to Step 025. DTR(108) or RFS(106) is off Go to Step 029.

Refer to the problem determination chapter

7857 Modem Guide to Operation

in the GA13-1839.

025

Switch the modem power off, then power on.

Is the OH LED always on? Yes No

026

Restart problem determination. Go to Step 005 on page 4-8.

027

The modem is defective. Exchange it (see “Modem Exchange Procedure” on page 4-14).

028

In the following table, select the action according to your modem status.

Modem Status Action

MR LED off The modem is defective. Exchange it (see

“Modem Exchange Procedure” on

page 4-14). HS off Suspect a modem configuration. TR off Go to Step 029.

029

– Check that the cable between the Nways Switch administration station and the

modem is correctly connected.

Chapter 4. Nways Switch Administration Station Problem Determination 4-11

MAP 0410 (continued)

Did you find the problem? Yes No

031

Ask the remote operator to re-start his call from the remote NAS.

032

Inform the network operator that you need the complete Nways Switch administration station to run all diagnostics on the Nways Switch administration station.

– Power off, then, after few seconds, power on the Nways Switch administration

– A count of the computer memory appears at the upper-left corner of the display. – If an error is detected, an error code appears under the computer memory count. – Successful completion of POST is attained when no errors are detected in the

– The Nways Switch administration station attempts to load the operating system.

030

Go to Step 032.

station.

Nways Switch administration station.

If an operating system is not found, a graphic message (icon) appears requesting that you insert a diskette into drive A and press the F1 key to resume operation.

Is the POST test error free? Yes No

033

– Refer to the

Hardware Maintenance Manual

IBM Personal Computer 300 Series, 700 Series, IntelliStation;

, S83G-7789 to identify the problem. Then if you have to exchange a FRU, go toChapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures.

034

– Run the advanced diagnostic tests using the following procedure.

v Insert the Diagnostics diskette in the diskette drive. v Switch on the Nways Switch administration station and the display using their

respective power ON/OFF switches located on the front panels.

v Do not press F1 when the icon appears. v Several messages appear. Wait until the following window appears.

4-12

2220 Setup and Service Guide

MAP 0410 (continued)

Diagnostic - Interactive Tests - Hardware Info - Utility - Quit - F1=Help

Diagnostic tests that check the functionality of your PC. Use the Cursor keys and ESC to move in menus. Press ENTER to select.

v Select the Diagnostics option in the title bar and press Enter. v The following window appears:

Diagnostic - Interactive Tests - Hardware Info - Utility - Quit - F1=Help

Use the Cursor keys and ESC to move in menus. Press ENTER to select.

v Select the Run Quick Test option, then press Enter. v During test execution several windows appear showing the part tested and the

test status. Wait until the tests stop.

Is the test error free? Yes No

035

Refer to the

Hardware Maintenance Manual

IBM Personal Computer 300 Series, 700 Series, IntelliStation;

, S83G-7789 to identify the problem. Then if you have to exchange a FRU, go to Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures.

036

Call the Network Support Center for assistance.

Chapter 4. Nways Switch Administration Station Problem Determination 4-13

Modem Exchange Procedure

When you have to exchange a modem, see “Installing and Connecting the External Modem” on page 1-29 to install and configure the modem as specified, and then continue with the following steps.

1. Double-click on the Nways Switch Installation icon.

Figure 4-3. Nways Switch Desktop Window

2. Double-click on the Nways Switch Installation Program icon.

Figure 4-4. Nways Switch Installation Window

3. The Installation Program Main Menu window appears.

Figure 4-5. Installation Program Main Menu

4. Select option 8 and press Enter.

5. The following window appears.

4-14 2220 Setup and Service Guide

Figure 4-6. Modem Type Selection

6. Enter the number corresponding to your modem type and follow the prompts.

7. When you have finished, call the Network Support Center to inform them and follow their instructions, then go to “Leaving Procedure” on page 5-30.

Chapter 4. Nways Switch Administration Station Problem Determination 4-15

4-16 2220 Setup and Service Guide

Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures

You are here to exchange a FRU on a Nways Switch administration station or exchange the display installed in the rack.

Selection Action

Nways Switch administration station FRU exchange

Display exchange Go to Chapter 6. Display Exchange.

Go to “Nways Switch Administration Station FRU Exchange” on page 5-2.

Nways Switch Administration Station FRU Exchange

Before any FRU exchange from the Nways Switch administration station you must remove the Nways Switch administration station from the rack following the above procedure.

Nways Switch Administration Station Removal from the Rack

1. Power off the display and the Nways Switch administration station using their respective power ON/OFF switches located on the front panels.

2. At the rear of the Nways Switch administration station disconnect all the cables.

Figure 5-1. NAS Cables Connection

CAUTION

Be careful, the weight of the Nways Switch administration station is about 16 kg (35.3 lb).

3. If the Nways Switch administration station is installed:

v On a table go to “FRU Exchange” on page 5-8. v In a 29U rack:

– If you have the earthquake feature installed, go to “NAS Removal From

the 29U Rack (Earthquake Feature)” on page 5-6.

– If you do not have the earthquake feature, go to “NAS Removal From the

29U Rack (Standard)” on page 5-6.

v In a 37U rack:

– If you have the earthquake feature installed, go to “NAS Removal From

the 37U Rack (Earthquake Feature)” on page 5-3.

– If you do not have the earthquake feature, go to “NAS Removal from the

37U Rack (Standard)” on page 5-3.

5-2 2220 Setup and Service Guide

NAS Removal from the 37U Rack (Standard)

1. Disconnect the power cable of the display from the power source, and slide the display out of the rack (see Figure 5-2).

Figure 5-2. Display Removal

2. Slide the NAS out of the rack.

3. Install the NAS on a table, then go to “FRU Exchange” on page 5-8.

NAS Removal From the 37U Rack (Earthquake Feature)

1. At the front of the rack remove the screws «B¬.

Brackets

Figure 5-3. Display Assembly Removal (Earthquake Feature)

Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures 5-3

CAUTION

Be careful, the weight of the display assembly is about 18 kg (39.7 lb).

2. Disconnect the power cable of the display, then slide the display assembly out of the rack and install it on a table.

3. Remove the brackets inside the rack which maintained the display.

4. Remove the screws«H¬ to remove the retainers «J¬ located under the plate«G¬.

Figure 5-4. Upper Plate Removal (1)

5. At the rear of the rack remove the screws «H¬ which secure the upper plate «G¬ on the rear support (see Figure 5-5 on page 5-5).

6. At the front of the rack remove screws «E¬, and slide the upper plate «G¬ out of the rack.

5-4 2220 Setup and Service Guide

Figure 5-5. Upper Plate Removal (2)

7. Slide the NAS out of the rack.

8. Install the NAS on a table, then go to “FRU Exchange” on page 5-8.

Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures 5-5

NAS Removal From the 29U Rack (Standard)

1. Slide the NAS out of the rack.

2. Install the NAS on a table, then go to “FRU Exchange” on page 5-8.

NAS Removal From the 29U Rack (Earthquake Feature)

1. Remove the screws «K¬ to remove the retainers «J¬ located under the plate«G¬ (see Figure 5-6).

Figure 5-6. Upper Plate Removal in 29U Rack 1)

2. At the rear of the rack remove the screws «H¬ which secure the upper plate «G¬ on the rear support «D¬.

5-6 2220 Setup and Service Guide

3. At the front of the rack remove screws «E¬, and slide the upper plate «G¬ out of the rack.

4. Slide the NAS out of the rack.

5. Install the NAS on a table, then go to “FRU Exchange” on page 5-8.

Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures 5-7

FRU Exchange

1. Go to

IBM Personal Computer 300 Series, 700 Series, IntelliStation; Hardware

Maintenance Manual

, S83G-7789. According to the procedure described, change the FRU, then return here and continue this procedure with the following steps.

Hard Disk Drive 2

CD-ROM Drive

Hard Disk Drive 1

Figure 5-7. Disk Identification

Diskette Drive

Note for Disk Exchange

Disk 1 must be primary; disk 2 must be secondary. Check jumpering on the disk using the disk documentation.

2. Reinstall all the covers of the Nways Switch administration station.

3. If your NAS was installed:

v On a table, go to step 4. v In a 37U Rack:

– With the earthquake feature, go to “NAS Installation in the 37U Rack with

Earthquake Feature” on page 5-10.

– Without the earthquake feature:

a. Slide the NAS into the rack. b. Reinstall the display on the NAS. c. Go to step 4.

v In a 29U Rack:

– With the earthquake feature, go to “NAS Installation in the 29U Rack with

Earthquake Feature” on page 5-13.

– Without the earthquake feature:

a. Slide the NAS into the rack. b. Go to step 4.

4. At the rear of the NAS, reconnect all the cables previously removed.

5-8 2220 Setup and Service Guide

Figure 5-8. NAS Connectors

5. Go to “After FRU Exchange” on page 5-15.

Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures 5-9

NAS Installation in the 37U Rack with Earthquake Feature

1. Install the NAS «C¬ on the lower plate «A¬ (see Figure 5-9).

Figure 5-9. NAS and Upper Plate Installation

2. Install the upper plate «G¬ on the NAS.

3. At the rear of the rack, secure the lower plate «G¬ on the support «D¬ using screws «H¬.

4. On the front of the rack, secure the upper plate «G¬ using the screws «E¬.

5. On the front of the rack install the retainer «J¬ and secure it with screws «H¬ (see Figure 5-10 on page 5-11).

5-10 2220 Setup and Service Guide

Figure 5-10. NAS and Upper Plate Installation

6. From the rear of the rack, push the NAS against the previously installed retainer. Install two retainers «J¬ under the upper plate «G¬ in order to maintain the NAS. Secure them using screws «H¬.

7. Install the brackets for the display (see Figure 1-9 on page 1-8 for bracket location).

8. Slide the display into the rack and secure it with screws «B¬ (see Figure 5-11

on page 5-12).

Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures 5-11

Figure 5-11. Display Assembly Installation in 37U Rack

9. At the rear of the NAS, reconnect all the cables previously removed.

Figure 5-12. NAS Connectors

10. Go to “After FRU Exchange” on page 5-15.

5-12 2220 Setup and Service Guide

NAS Installation in the 29U Rack with Earthquake Feature

1. Install the NAS «C¬ on the drawer (see Figure 5-13).

Figure 5-13. NAS Installation in 29U Rack

2. From the front of the rack install the upper plate «G¬ on the NAS.

3. At the rear of the rack, secure the lower plate «G¬ on the support «D¬ using screws «H¬.

4. On the front of the rack, secure the upper plate «G¬ using the screws «E¬.

5. On the front of the rack install the retainer «J¬ and secure it with screws «H¬ (see Figure 5-14 on page 5-14).

Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures 5-13

Figure 5-14. Upper Plate Installation in 29U Rack

7. At the rear of the NAS, reconnect all the cables previously removed.

5-14 2220 Setup and Service Guide

Figure 5-15. NAS Connectors

8. Go to “After FRU Exchange”.

After FRU Exchange

Use the following table to find the MAP you need to follow, according to the FRU that you have exchanged.

Nways Switch Administration Station FRU Exchanged Action

Board or Battery

Hard Disk Drive

Ethernet Adapter

Other FRU

v Go to “MAP 0500: After Board or Battery Exchange on NAS Based on 6563”

on page 5-16.

v Go to “MAP 0520: After Hard Disk Drive Exchange on NAS Based on 6563”

on page 5-21.

v Go to “MAP 0510: After Ethernet Adapter Exchange on NAS Based on 6563”

on page 5-18.

v Go to “MAP 0530: After Other FRUs Exchange on NAS Based on 6563” on

page 5-28.

Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures 5-15

MAP 0500: After Board or Battery Exchange on NAS Based on 6563

Attention: If you have changed the board, ensure that you have received the corresponding BIOS code. Otherwise contact your support structure.

001

– Power on the Nways Switch administration station and the display using their

respective power ON/OFF switches located on the front panels.

– A count of the computer memory appears at the upper-left corner of the display.

Is there an error detected? Yes No

002

– Continue with Step 005.

003

– Continue with Step 004.

004

– If an error is detected, a message appears requesting an action. Select

Continue, then press Enter.

– Follow the prompts to continue until the Configuration/Setup Utility window

appears.

– On the Configuration/Setup Utility window, an arrow points to the area where

the configuration has been modified. See “Appendix B. Nways Administration Station Configuration / Setup Utility for 6563 Model 65U” on page B-1 to check the configuration and correct it if necessary (check the date and time even if no arrow points to them).

– At the end of configuration, a message asks you if you want to save your

changes. – Select YES and press the Enter key to start the system. – Continue with Step 006 on page 5-17.

005

– At the end of the boot, the Nways Switch Desktop window should appear.

5-16 2220 Setup and Service Guide

MAP 0500 (continued)

– See Appendix B. Nways Administration Station Configuration / Setup Utility for

6563 Model 65U and use the Configuration/Setup Utility to check the date and time of your NAS. Modify them if necessary.

– At the end of configuration, a message asks you if you want to save your

changes. – Select YES and press the Enter key to start the system. – Continue with Step 006.

006

– At the end of the boot, the Nways Switch Desktop window should appear.

Has the Nways Switch Desktop window appeared? Yes No

007

– Restart problem determination, or call your support for help.

008

– Problem solved. Return the Nways Switch administration station to the customer.

Call the Network Support Center to inform them, follow their instructions, then go

to “Leaving Procedure” on page 5-30.

Chapter 5. Nways Switch Administration Station FRU and Display Exchange Procedures 5-17

MAP 0510: After Ethernet Adapter Exchange on NAS Based on 6563

001

– Power on the Nways Switch administration station and the display using their

respective power ON/OFF switches located on the front panels. – A count of the computer memory appears at the upper-left corner of the display. – If an error is detected, a message appears requesting an action. Select

Continue, then press Enter. Otherwise, the boot continues until the Nways

Switch Desktop window appears. – Follow the prompts to continue until the Configuration/Setup Utility window

appears. – On the Configuration/Setup Utility window, an arrow points to the area where

the configuration has been modified. See Appendix B. Nways Administration

Station Configuration / Setup Utility for 6563 Model 65U to check the

configuration and correct it if necessary . – At the end of configuration, a message asks you if you want to save your

changes. – Select YES and press the Enter key to start the system. – At the end of the boot, the Nways Switch Desktop window should appear.

Has the Nways Switch Desktop window appeared? Yes No

002

Restart problem determination, or call your support for help.

003

– Double-click on the Nways Switch Services icon.

– In the Nways Switch Services window, double-click on the Ethernet

Configuration & Diagnostics icon.

5-18 2220 Setup and Service Guide

IBM 300, 500, 501, 2220 Nways 300, 2220 Nways 500 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual