SurePOS 500 Series
Operating System Installation Guid e SurePO S 500 Model 514
GA27-4362-00
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First Edition (November 2005)
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Contents
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this guide . . . . . . . . . . . . . . . . . . . . . . . .ix
Who should read this guide . . . . . . . . . . . . . . . . . . . .ix
How this guide is organized . . . . . . . . . . . . . . . . . . . .ix
Related publications . . . . . . . . . . . . . . . . . . . . . . .ix
Tell us what you think . . . . . . . . . . . . . . . . . . . . . .xi
Chapter 1. Models and pre-installation procedure . . . . . . . . . . .1
Models and features . . . . . . . . . . . . . . . . . . . . . . .1
BIOS update and configuration . . . . . . . . . . . . . . . . . . .1
Chapter 2. Installing Windows 2000 . . . . . . . . . . . . . . . . .3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . .3
Configuring the Windows 2000 Professional setup diskettes . . . . . . . . .3
Configuring BIOS setup . . . . . . . . . . . . . . . . . . . . . .4
Installing the operating system . . . . . . . . . . . . . . . . . . .5
Chapter 3. Installing Windows XP and Windows Embedded for Point of
Service (WEPOS) . . . . . . . . . . . . . . . . . . . . . . .7
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . .7
Configuring BIOS setup . . . . . . . . . . . . . . . . . . . . . .7
Installing the operating system . . . . . . . . . . . . . . . . . . .7
Chapter 4. Installing the Windows 2000/Windows XP and WEPOS drivers 9
SurePOS 500 required drivers . . . . . . . . . . . . . . . . . . . .9
Chapter 5. DOS porting . . . . . . . . . . . . . . . . . . . . .11
Video driver – not required . . . . . . . . . . . . . . . . . . . .11
Ethernet driver . . . . . . . . . . . . . . . . . . . . . . . . .11
Touch screen driver . . . . . . . . . . . . . . . . . . . . . . .11
Serial ports . . . . . . . . . . . . . . . . . . . . . . . . . .11
Upper memory map and EMM386.exe configuration . . . . . . . . . . .12
SATA driver . . . . . . . . . . . . . . . . . . . . . . . . . .12
Chapter 6. Troubleshooting . . . . . . . . . . . . . . . . . . . .13
Appendix A. Memory map . . . . . . . . . . . . . . . . . . . .15
Appendix B. Model comparison . . . . . . . . . . . . . . . . . .17
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .19
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
© Copyright IBM Corp. 2005 iii
iv SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
Figures
1. System information window . . . . . . . . . . . . . . . . . . . . . . . . . . .4
2. KnowledgeBase search . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
© Copyright IBM Corp. 2005 v
vi SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
Tables
1. Model 514 models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
2. Vendor/product ID for Windows 2000 Professional setup . . . . . . . . . . . . . . . . .4
3. SurePOS 500 Model 514 serial port allocations . . . . . . . . . . . . . . . . . . . .11
4. Troubleshooting resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . .13
5. Memory map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
6. SurePOS 500 Model 532 versus the SurePOS 500 Model 514 . . . . . . . . . . . . . .17
© Copyright IBM Corp. 2005 vii
viii SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
About this guide
This guide describes how to install the Microsoft Windows software for the IBM
SurePOS 500 Model 514.
Who should read this guide
This guide is intended for the person who will install the operating environment for
the IBM SurePOS 500, Model 514.
How this guide is organized
This guide is organized as follows:
v Chapter 1, “Models and pre-installation procedure,” on page 1 describes what is
needed before you begin your installation.
v Chapter 2, “Installing Windows 2000,” on page 3 provides the Windows 2000
installation procedures
v Chapter 3, “Installing Windows XP and Windows Embedded for Point of Service
(WEPOS),” on page 7 provides the Windows XP/WEPOS installation procedures.
v Chapter 4, “Installing the Windows 2000/Windows XP and WEPOS drivers,” on
page 9 describes the drivers required for your installation.
v Chapter 6, “Troubleshooting,” on page 13 describes possible causes of the most
common issues encountered during installation.
Related publications
The following IBM publications are also available from the IBM Retail and Store
Solutions web site at www.ibm.com/solutions/retail/store.
v IBM SurePOS 500 Model 514 Planning, Installation, and Service Guide ,
GA27-4361
Diagnostic
web site at www.ibm.com/solutions/retail/store. The use of generic drivers from
manufacturer web sites is not recommended.
programs are downloadable from the IBM Retail and Store Solutions
© Copyright IBM Corp. 2005 ix
x SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
Tell us what you think
Your feedback is important in helping us provide accurate and high-quality
information. Please take a few moments to tell us what you think about this
document.
You can use either of these ways to provide feedback:
v Visit our Web site at http://www.ibm.com/solutions/retail/store. Select Support,
then Publications . Select the publication comments link within the introductory
text. Fill in the requested information and your comments. Be sure to include the
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Between major revisions of this document, we might make minor technical updates.
The latest version of this document is available on the Retail Store Solutions Web
site at www.ibm.com/solutions/retail/store/support/publications.
© Copyright IBM Corp. 2005 xi
xii SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
Chapter 1. Models and pre-installation procedure
This section describes the various models and a procedure you perform before
installing the operating system.
Models and features
Table 1 describes the common models. Administrative models and other models
that represent different service repair options are not listed. See your IBM
representative for a complete list.
Table 1. Model 514 models
Model Number Description
4851-514 System unit with VIA 1.2 GHz processor, 40 GB HDD and either
4851-E14 System unit Model 514, preloaded with the Windows XP
4951-514 Express bundle; dependant upon country, could include:
BIOS update and configuration
1. Before beginning, obtain the latest BIOS update for the SurePOS 500, Machine
type 4851, Model 514 from the IBM Retail Store Solutions support page,
www.ibm.com/solutions/retail/store/support/.
2. After updating the BIOS, choose Load Optimized Defaults in BIOS setup.
256 or 512 MB memory
Embedded for Point of Service
v Integrated MSR
v Integrated customer display
v 4610 printer and cash drawer
© Copyright IBM Corp. 2005 1
2 SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
Chapter 2. Installing Windows 2000
Windows 2000 does not provide native support for all USB CD-ROM drives. Yo u
must modify the installation media since no interface exists for an IDE CD-ROM
drive. Follow these instructions to install the operating system.
Requirements
v Windows 2000 Professional CD-ROM
v Windows 2000 Professional Setup Boot Diskettes (4 diskettes created by the
CD-ROM). If you do not have these disks, you can create them using
MAKEBOOT.EXE, located in the \bootdisk folder on the CD-ROM
v USB or PS/2 Keyboard and Mouse
v External USB Floppy Disk Drive
v External USB CD-ROM Drive
Configuring the Windows 2000 Professional setup diskettes
If Windows 2000 does not provide native support for the CD-ROM drive being used
for installation, you must modify the Windows installation media since no interface
exists for an IDE CD-ROM drive. Follow the directions below to configure the setup
diskettes.
1. Insert Windows 2000 Professional setup diskette # 1.
2. Open TXTSETUP.SIF in a text editor.
3. Under the HardwareIdsDatabase section, add one of the following lines:
IBM USB CDRom Drive (02N8239 / 33L5151)
USB\VID_04B3&PID_4427 = "usbstor" ;IBM USB CD-ROM VID/PID P/N
33L5151
IBM USB CDRW/DVD Drive (73P4516)
USB\VID_04DA&PID_0D0E = “usbstor” ;IBM USB Combo P/N 73P4516
If you do not have the Hardware ID for the specific CD-ROM device you are
4.
using, you can locate the MachingDeviceID key using the Windows System
Information utility:
a. Plug the USB drive into any Windows XP, WEPOS or 2000 system. Wait
until the system has detected the drive, and it is functional.
b. Open System Information , and look for the device you connected, under
USB.
© Copyright IBM Corp. 2005 3
Figure 1. System information window
c. Record the value for the PNP Device ID of your new device.
d. Enter the Vendor and Product ID into the TXTSETUP.SIF file using the
following format:
“MatchingDeviceId” = “usbstor” ;Drive Description
Table 2. Vendor/product ID for Windows 2000 Professional setup
“MatchingDeviceId” Value from PNP Device ID
= “usbstore” Leave as is, including quotes and spaces
;Drive Description May be any text you like to identify your
5. Save TXTSETUP.SIF and exit the text editor.
Configuring BIOS setup
1. Power on the system and enter BIOS setup by pressing the <DEL> key during
POST, or by tapping the touch screen twice when prompted during POST.
2. Enter the Advanced BIOS Features menu.
3. Under the Boot Device selections, make the following changes:
v First Boot Device = USB-FDD
v Second Boot Device = HDD-0
device.
4 SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
Installing the operating system
1. Insert Disk 1 into the USB floppy drive, and place the Operating System
installation CD in the USB.
2. Power on the system and boot from the Windows 2000 Professional disk.
3. Follow the prompts on the screen.
Yo u can also modify the TXTSETUP.SIF file on the CD Media as an
Note:
alternate method of installation.
Chapter 2. Installing Windows 2000 5
6 SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
Chapter 3. Installing Windows XP and Windows Embedded for
Point of Service (WEPOS)
The Windows XP, WEPOS installation process fully supports the SurePOS 500. No
special considerations need to be made when installing the operating system. You
can use the following method to install the operating system. USB CD-ROM
installation does not require any modifications to use the Windows XP, WEPOS
CD-ROM.
Requirements
v Windows XP, WEPOS CD-ROM
v USB or PS/2 Keyboard and Mouse
v External USB CD-ROM
Configuring BIOS setup
To configure BIOS setup, complete the following steps:
1. Power on the system and enter BIOS setup by pressing the <DEL> key during
POST, or by tapping the touch screen twice when prompted during POST.
2. Enter the Advanced BIOS Features menu.
3. Under the Boot Device selections, make the following changes:
v First Boot Device = USB-CDROM
v Second Boot Device = HDD-0
Installing the operating system
1. Power on the system and boot from the Windows XP or WEPOS CD-ROM.
2. Follow the prompts on the screen.
© Copyright IBM Corp. 2005 7
8 SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
Chapter 4. Installing the Windows 2000/Windows XP and
WEPOS drivers
The SurePOS 500 contains many components, which need specialized drivers in
order to function properly. The following drivers must be installed in the order
shown. Also, reboot the system between each driver installation.
You can always find the latest supported drivers for the SurePOS 500 at the IBM
Retail Store Solutions support site, www.ibm.com/solutions/retail/store/support. This
is the only supported source of drivers for the SurePOS 500.
SurePOS 500 required drivers
Each driver package contains its own installation instructions. The default settings
provided during the installation are sufficient.
v VIA 4 in 1 Driver
v Ethernet Driver
v Video Driver
v Touch Screen Driver
v Windows Operating System Patches: Visit the Microsoft Windows Update support
site for the latest patches at http://windowsupdate.microsoft.com/
Attention: Failing to install all of the required drivers might have an adverse
impact on the stability and/or performance of the system.
Even though a Serial ATA controller is used, no additional system drivers are
Note:
required since the Serial ATA controller is configured to run in IDE emulation
mode.
© Copyright IBM Corp. 2005 9
10 SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
Chapter 5. DOS porting
This section provides a summary of information and tips that will assist you in
porting a DOS application from an IBM 4840-xx1/xx2. The IBM SurePOS 4851-514
was designed from a BIOS and software standpoint to be similar to the IBM
4840-xx2.
This design allows for a simpler application porting process from the IBM 4840-xx2.
Below are some of the differences in the drivers required to operate the IBM
SurePOS 4851-514 in PC DOS 2000.
Video driver – not required
The video BIOS handles all video needs in DOS.
Ethernet driver
The SurePOS 500 Model 514 features the VIA VT8237 Ethernet Controller. Yo u can
download this driver from the IBM RSS support site. The ethernet package provides
drivers for many common DOS network interfaces.
Touch screen driver
The SurePOS 500 Model 514 utilitzes the ELO resistive touch screen driver.
Download this driver from the external website. Yo u calibrate the touch screen
during POST. To calibrate the touch screen:
1. Power on the system.
2. Enter BIOS setup by pressing the <DEL> key during POST, or by tapping the
touch screen twice when prompted during POST.
3. Select the Integrated Peripherals menu.
4. Set the Touch Calibration item to Linux/DOS.
5. Press F10 to save settings and exit the BIOS setup.
6. Allow the system to reboot. When prompted, tap the touch screen three times to
invoke touch screen calibration.
7. Follow the directions on the screen.
Serial ports
The SurePOS 500 Model 514 provides six serial ports for connection to various I/O
devices. Table 3 lists the serial ports allocations.
Table 3. SurePOS 500 Model 514 serial port allocations
Function External Connector COM Port Assignment
Serial A RS-232 9-pin D-shell COM1
Serial B RS-232 9-pin D-shell COM2
Serial C RS-232 9-pin D-shell N/A Only accessible through
Serial D/VFD (See note
below)
MSR RS-232 customer RJ-45
direct I/O
RS-232 15-pin D-shell COM4
COM3
connector under the tablet
© Copyright IBM Corp. 2005 11
Table 3. SurePOS 500 Model 514 serial port allocations (continued)
Function External Connector COM Port Assignment
Touch Screen None. Internally connected. N/A. The touch screen driver
Note: Serial Port D can only be used as an RS-232 read/write port for the following
conditions:
v Serial Port D function in BIOS setup is set to VFD/RS-232 enabled
v No internal VFD is attached
serial port is configured with a static base I/O address and IRQ. By default,
Each
BIOS setup enables all serial ports to be functional. However, if the need arises,
you can configure the serial ports with a custom base I/O address and IRQ from
Integrated Peripherals in BIOS setup. Use caution when assigning COM ports,
new base I/O addresses, and IRQs to prevent conflicts.
Upper memory map and EMM386.exe configuration
The SurePOS 500 Model 514 provides 32K of upper memory for usage by
applications. Yo u must use the EMM386.exe to access this memory. Below is a
sample config.sys entry:
DEVICE=HIMEM.SYS
DEVICE=EMM386.EXE NOEMS I=D000-D7FF
communicates with this
device through direct I/O.
SATA driver
The system BIOS handles all DOS SATA driver requirements.
12 SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
Chapter 6. Troubleshooting
Table 4lists some of the most common issues you can encounter during the
installation of Windows 2000 and Windows XP and WEPOS. Ensure that you follow
all directions in this guide to prevent unnecessary problems.
For additional information and support, visit the KnowledgeBase web site at
www.ibm.com/solutions/retail/store/support. You can search this web site by entering
your criteria in the search boxes provided. See Figure 2.
Figure 2. KnowledgeBase search
Table 4. Troubleshooting resolutions
Symptom Resolution
Stop 0x0000007B during Windows Setup This issue might be caused by one of the
following:
v If installing Windows 2000, the installation
media has not been modified to support
the USB CD-ROM drive.
v The hard disk has not been partitioned in
either a FAT or FAT32 file system format.
v The hard disk has not been formatted.
Error: EULA Missing during Windows Setup The hard disk has not been formatted in a
supported FAT32 file system. Use
FORMAT.com to ensure the proper cluster
size is used on the hard disk.
Error: No Operating System Found Verify the following:
v Windows setup has not been run.
v The partition where Windows is installing
has not been set to active.
v BIOS has not been configured to boot
from the hard disk. Check the BIOS setup
boot device list.
Touch screen not working. Follow these steps:
v Plug in USB mouse.
v Allow system to detect mouse.
v Reboot your system.
For additional support, see the following resources:
v IBM Retail Store Solutions Support, www.ibm.com/solutions/retail/store/support/
v Microsoft Help and Support, http://support.microsoft.com/.
© Copyright IBM Corp. 2005 13
14 SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
Appendix A. Memory map
Table 5. Memory map.
Note: Additional UMA memory cannot be freed by disabling system devices.
xxxxxxh
Open/RAM
100000h
FFFFFh
128K POST/BIOS
E0000h
DFFFFh
32K
LAN RPL
D8000h
D7FFFh
Open (32K)
D0000h
CFFFFh
USB Legacy
(directly after video BIOS)
CC800h
CC7Fh
Video BIOS
(up to 62K)
C0000h
BFFFFh
Video
(128K)
A0000h
9FFFFh
Base RAM (640K)
00000h
© Copyright IBM Corp. 2005 15
16 SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
Appendix B. Model comparison
The following table describes the differences between the SurePOS 500 Model 532
and the SurePOS 500 Model 514.
Table 6. SurePOS 500 Model 532 versus the SurePOS 500 Model 514
Component 4840-532 4851-514
CPU Intel P3 Celeron 1.2 GHz VIA C3 1.2 GHz
FSB 133 MHz 133 MHz
Memory 64 MB -1GB 256 MG – 2 GB
Video S3 Savage4 graphics with UMA
memory configurable from 8M to 64M
I/O ports PS2 keyboard/mouse*
3 standard RS-232
1 15-pin powered RS-232
6 PC USB
10/100 MB LAN (RPL/PXE)
2 24V cash drawer
Parallel printer
External CRT
Legacy floppy
USB specification USB 1.1 (12 M b/s max) USB 2.0 (480 M b/s max)
Media 40 GB PATA hard drive
USB Floppy (optional)
USB CD-ROM (optional)
Legacy floppy (optional)
Compact flash (optional)
TFT Display 12 in. single bulb 12 in. dual bulb
Touchscreen 3M resistive ELO resistive
Feature card slot None
MSR 3 track (serial or keyboard wedge)
JUCC (serial only)
Keylock None
Customer display Integrated 2x20 VFD (optional)
Distributed 2x20 VFD (optional)
Distributed APA VFD (optional)
Audio None
Network National ethernet (10/100 Mbps) VIA ethernet (10/100 Mbps)
VGA display Simultaneous video (standard) Not supported
Boot sources Floppy, HDD, LAN, USB device Floppy, HDD, LAN, USB device
Packaging/cover Integrated LCD on desktop unit Integrated LCD on tower system unit
NVRAM None
O/S support DOS, Windows 2000/XP, IRES V1, DOS, Windows 2000/XP, IRES V2,
*Requires a Y cable to plug in both
keyboard and mouse
S3 graphics with UMA memory
configurable from 8M to 64M
PS2 keyboard
PS2 mouse
3 standard RS-232
1 15-pin powered RS-232
4 PC USB
1 24V powered USB
10/100 Mb LAN (RPL/PXE)
2 24V cash drawer
40 GB SATA hard drive
USB floppy (optional)
USB CD-ROM (optional)
3 track (serial or keyboard wedge)
JUCC (serial only)
With programmable configuration
Integrated 2x20 VFD (optional)
Distributed 2x20 VFD (optional)
Distributed APA VFD (optional)
WEPOS
© Copyright IBM Corp. 2005 17
18 SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
Notices
References in this publication to IBM products, programs, and services do not imply
that IBM intends to make these available in all countries in which IBM operates. Any
reference to an IBM product, program, or service is not that only IBM’s product,
program, or service may be used. Any functionally equivalent product, program, or
service that does not infringe any of IBM’s intellectual property rights may be used
instead of the IBM product, program, or service. Evaluation and verification of
operation in conjunction with other products, except those expressly designated by
IBM, are the user’s responsibility.
IBM may have patents or pending patent applications covering the subject matter in
this document. The furnishing of this document does not give you any license to
these patents. Yo u can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
following paragraph does not apply to the United Kingdom or any other country
The
where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS
MACHINES CORPORATION PROVIDES THIS PUBLICATION ″ AS IS″ WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. Some states
do not allow disclaimer of express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
Trademarks
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or program(s) described in this publication at any
time without notice.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product and use of those Web sites is at your own risk.
Information concerning non-IBM products was obtained from the suppliers of those
products, their published announcements or other publicly available sources. IBM
has not tested those products and cannot confirm the accuracy of performance,
compatibility or any other claims related to non-IBM products. Questions on the
capabilities of non-IBM products should be addressed to the suppliers of those
products.
IBM, the IBM logo, PS/2, SureMark and SurePoint are trademarks of IBM
Corporation in the United States or other countries or both.
Microsoft, Windows, Windows NT, and the Windows 95 logo are trademarks or
registered trademarks of Microsoft Corporation.
© Copyright IBM Corp. 2005 19
Linux is a trademark of Linus Torvalds in the U.S., other countries, or both.
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in
the United States, other countries, or both
Intel, Intel Inside (logos), MMX and Pentium are trademarks of Intel Corporation in
the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks
of others.
20 SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514
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Index
Special characters
(WEPOS), installing Windows XP and Windows
Embedded for Point of Service 7
B
BIOS setup, configuring (Windows 2000 professional
setup diskettes) 4
C
comparing model differences 17
configuration, BIOS update and 1
configuring BIOS setup for Windows 2000 professional
setup diskettes 4
configuring the Windows 2000 professional setup
diskettes 3
configuring BIOS setup 4
installing the operating system 5
D
diskettes, configuring the Windows 2000 professional
setup 3
DOS porting 11
driver
Ethernet
installing the Windows 2000/Windows
required for SurePOS 500 9
SATA 12
touch screen 11
video driver 11
11
XP/WEPOS 9
M
memory map 15
memory map and EMM386.exe configuration,
upper 12
model comparison 17
models and features 1
O
operating system pre-installation procedures
BIOS
update and configuration 1
P
Point of Service (WEPOS), installing Windows XP and
Windows Embedded for 7
professional setup diskettes, configuring the Windows
2000 3
R
related publications ix
required drivers for SurePOS 500 9
S
SATA driver 12
serial port allocations 11
serial ports 11
setup diskettes, configuring the Windows 2000
professional 3
setup, configuring BIOS (Windows 2000 professional
setup diskettes) 4
E
EMM386.exe configuration, upper memory map
and 12
error messages
EULA
Missing during Windows Setup 13
No Operating System Found 13
Stop 0x0000007B during Windows Setup 13
I
IBM publications, related ix
installing
operating
setup diskettes 5
Windows 2000 3
Windows 2000/Windows XP/ WEPOS drivers 9
Windows XP and Windows Embedded for Point of
Service (WEPOS) 7
© Copyright IBM Corp. 2005 23
system for Windows 2000 professional
T
touch screen driver 11
troubleshooting 13
touch screen not working 13
U
update and configuration, BIOS 1
upper memory map and EMM386.exe configuration 12
W
Windows 2000 professional setup diskettes, configuring
the 3
Windows 2000, installing 3
requirements 3
Windows 2000/Windows XP WEPOS drivers, installing
the 9
Windows Embedded for Point of Service (WEPOS),
installing Windows XP and 7
Windows XP and Windows Embedded for Point of
Service (WEPOS), installing 7
configuring BIOS setup 7
Windows XP, and Windows Embedded for Point of
Service (WEPOS), installing
installation
steps 7
Windows XP, WEPOS, and Windows Embedded for
Point of Service (WEPOS), installing
requirements
7
24 SurePOS 500 Series : Operating System Installation Guide - SurePOS 500 Model 514