IBM 412CID User Manual
MODEL: IBM-412CID
ADVANCED HOME/OFFICE
4 LINE TELEPHONE
WITH CALLER-ID
INSTALLATION AND OPERATION GUIDE
Please read this manual carefully prior to installing your telephone.
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2
TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS
BATTERY CAUTIONARY INSTRUCTIONS
GETTING STARTED
Package Contents ......................................................................................................................................7
Compatibility .............................................................................................................................................7
LOCATION OF CONTROLS AND FEATURES
Useful Features and Terms .......................................................................................................................8
Lights and Cadence Reference List ...........................................................................................................10
Display Reference List ...............................................................................................................................11
INSTALLATION
Selecting a Location to Install Your Telephone ..........................................................................................13
Installing the Batteries ...............................................................................................................................13
Connecting Your Telephone Lines ........................................................................................................... 13
Counter Top/Desk Top Tabletop Installation ...........................................................................................15
Wall Mounting ...........................................................................................................................................16
TELEPHONE OPERATIONS SETUP
List of System Defaults ..............................................................................................................................18
Assigning Extension Numbers ...................................................................................................................18
Setting the Clock and Calendar .................................................................................................................19
Programming Tone or Pulse Mode ...........................................................................................................19
Programming Line Connection ON/OFF ..................................................................................................19
Programming Ringer ON/OFF ..................................................................................................................20
Adjusting Volume Levels ...........................................................................................................................20
BASIC OPERATIONS
Making an Outgoing Call ...........................................................................................................................21
Using Speed Dial .......................................................................................................................................21
Using Last Number Redial .........................................................................................................................21
Using Auto Redial ......................................................................................................................................22
Answering an Incoming Call ......................................................................................................................22
Placing a Call on Hold
HEADSET OPERATION
Headset Enable/Disable ............................................................................................................................23
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.........................................................................................................................................13
................................................................................................................................21
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............................................................................................................................23
...............................................................................................5
.........................................................................................6
.....................................................................................7
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Adjusting the Headset Volume ..................................................................................................................23
Making an Outgoing Call Using the Headset .............................................................................................24
Answering an Incoming Call ......................................................................................................................24
INTERCOM
Direct Station Select (DSS) Keys ...............................................................................................................25
Placing an Intercom Call ............................................................................................................................25
Answering an Intercom Call ......................................................................................................................26
PAGING
Paging a Specific Extension ........................................................................................................................27
Receiving an Individual Page ......................................................................................................................27
Answering an Individual Page ....................................................................................................................27
Paging All Extensions .................................................................................................................................27
Answering the Page to All Extensions .......................................................................................................27
CALLER ID SERVICE
Caller Identification Displays .....................................................................................................................28
Area Code programming ...........................................................................................................................28
Using the Caller ID Log .............................................................................................................................29
TELEPHONE FEATURES AND OPERATIONS
Pause .........................................................................................................................................................31
Flash ..........................................................................................................................................................31
Mute ..........................................................................................................................................................31
Tone ..........................................................................................................................................................31
Do Not Disturb (DND) .............................................................................................................................31
Using the Call Timer .................................................................................................................................32
Line Privacy ...............................................................................................................................................32
Call Transfer ..............................................................................................................................................32
Speed Dialing .............................................................................................................................................33
Conference Calling ....................................................................................................................................34
New Call/Message Waiting Indicator ........................................................................................................34
Technical Specifications .............................................................................................................................36
CARE AND MAINTENANCE
TROUBLESHOOTING
LIMITED WARRANTY STATEMENT
WALL MOUNTING TEMPLATE
..................................................................................................................................................25
.......................................................................................................................................................27
..................................................................................................................................28
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IMPORTANT SAFETY INSTRUCTIONS
Before using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
fire, electrical shock and injury to persons, including the following:
Read and understand all instructions.
•
Follow all warnings and instructions marked on the product.
•
Unplug this product from the wall telephone jack and power outlet before cleaning. Do not use liquid cleaners
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or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water, for example, near a bathtub, wash bowl, sink or laundry tub.
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Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to
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the product.
This product should never be placed near or over a radiator or heat register.
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This product should be operated only from the type of power source indicated on the marking label.
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Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked on.
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Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
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Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage
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points or cause shorts that could result in the risk of fire or electric shock.
To reduce the risk of electric shock, do not disassemble this product. Take it to a qualified serviceman when
•
service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other
risks. Incorrect re-assembly can cause electric shock when the appliance is subsequently used.
Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following
•
conditions:
When the power supply cord or plug is damaged or frayed.
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If liquid has been spilled into the product.
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If the product has been exposed to rain or water.
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If the product does not operate normally by following the operating instructions. Adjust only those controls
•
that are covered by the operating instructions because improper adjustment of other controls may result in
damage.
If the product has been dropped or cabinet has been damaged.
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If the product exhibits a distinct change in performance.
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Avoid using a telephone (other than a cordless type) during an electrical storm. There is risk of electric shock
•
from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
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SAVE THESE INSTRUCTIONS
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BATTERY CAUTIONARY INSTRUCTIONS
BATTERIES: CAUTION
Use only 1.5 volt, AA-size batteries, (15A) carbon or alkaline batteries. (batteries not included.)
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Do not dispose of the batteries in a fire. The cells may explode. Check with local codes for possible
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special disposal instructions.
Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause damage to
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the eyes or skin. It may be toxic if swallowed.
Exercise care in handling batteries in order not to short the battery with conducting materials such
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as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.
Do not attempt to recharge the batteries identified for use with this product. The batteries may leak
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corrosive electrolyte or explode.
Do not attempt to rejuvenate the batteries identified for use with this product by heating them. Sud-
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den release of the battery electrolyte may occur causing burns or irritation to eyes or skin.
When replacing batteries, all batteries should be replaced at the same time. Mixing fresh and dis-
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charged batteries could increase internal cell pressure and rupture the discharged batteries.
When inserting batteries into this product, the proper polarity or direction must be observed. Re-
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verse insertion of batteries can cause charging, and that may result in leakage or explosion.
Remove the batteries from this product if the product will not be used for a long period of time
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(several months or more) since during this time the battery could leak in the product.
Discard “dead” batteries as soon as possible since “dead” batteries are more likely to leak in a prod-
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uct.
Do not store this product, or the batteries identified for use with this product, in high temperature
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areas. Batteries that are stored in a freezer or refrigerator for the purpose of extending shelf life
should be protected from condensation during storage and defrosting. Batteries should be stabilized
at room temperature prior to use after cold storage.
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GETTING STARTED
PACKAGE CONTENTS
1. Check to be sure that you have all the following components in the package:
2. Telephone base.
3. Handset.
4. Headset.
5. Normal telephone line cord (2 pc’s).
6. Short telephone line cord.
7. Handset coiled cord.
8. Handset “Y” adapter.
9. AC power adapter.
10. Quick Reference Guide
11. This instruction manual.
(batteries not included)
COMPATIBILITY
Your IBM-412CID is a corded version of the IBM system telephone, featuring a fully integrated handsfree headset, speakerphone, speed dial, useful LCD display, four line Caller ID support, message waiting indicator, and much more.
The IBM-412 is an extremely cost-effective IBM system telephone, featuring a fully integrated handsfree headset, speakerphone, speed dial, as well as other advanced telephone system features and
more.
The IBM-4900 is a four line cordless system telephone designed to work with other IBM system telephones to provide all of the advanced telephone system features of the IBM-412CID.
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LOCATION OF CONTROLS AND FEATURES
Model IBM-412CID Top View
Do Not Disturb Key
Call Timer Display Dial From Display
Clock and Calendar Set
Scroll Keys
For Caller ID
Handset Cradle
Hook Switch
Store Key
Handset Catch
Conference Key
Speaker Grill
Flash Key
Transfer Key
Redial Key
SET TIMER DIAL PAGEALL MSG
ERASE CALL ID CALLS
WX
STORE SHIFT
CONF DND PAGE ICM
FLASH LINE 4
TRNSFR LINE 3
REDIAL LINE 2
MUTE LINE 1
HOLD SPKR
HEADSET
n
12 3
ABC DEF
GHI JKL MNO
456
PQRS TUV WXYZ
78 9
0#
*
TS
VOLUME
Page All Extensions
New Call/Message
Waiting Indicator
Caller ID Mode Key
Erase Caller ID Record
Shift Key
Intercom Key
Page Key
Speed Dial/
Extension Keys
Phone Line Keys
1 through 4
Dialing Keypad
Hands-free Speakerphone & Headset Key
Mute Key Speaker Volume
Hold Key Handset Volume
Headset Volume
Model IBM-412CID Rear View
L3/L4 Jack L1/L2 Jack DATA Jack ADAPTER Jack
L3/L4 L1/L2 DATA ADAPTER
12VDC 400mA
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USEFUL FEATURES AND TERMS
Auto Line Selection
first available line for outgoing calls. Automatically selects ringing line for incoming calls.
Auto Redial
— Redials the last number dialed
approximately every 60 seconds.
Calendar/Clock
and time.
Caller ID
— Enables user to view name and
number of callers. Contact your local telephone company to subscribe to Caller ID Service.
Caller ID Log
— Stores up to 30 Caller ID en-
tries.
Call Privacy
— Ensures that no one can access
your call while you are on the line.
Call Timer
— Allows timing of phone conversa-
tions.
Call Transfer
— Allows the user to transfer an
outside call to another extension.
Conferencing
— Allows inclusion of a third person into a conversation for a three-party conference call.
Data/FAX Port
FAX machine directly into the phone versus a
wall outlet. Requires line #2 connection.
Dial from Display
the Caller ID log.
Display
— The Liquid Crystal Display (LCD) that
shows clock and calendar, number dialed, intercom, page, extension, low battery indicator, Caller ID information and call timer.
Do Not Disturb (DND)
ing calls (paging, intercom or outside) from
being heard by that extension.
Extension
— An individual telephone in the sys-
tem.
Flash
— A signal sent by the phone to the local
telephone company supporting services such
as call waiting.
Headset Integration
may be used as a substitute to the handset,
allowing hands free conversation.
— Automatically selects
— Visual display of date, day
— Allows connection of a PC or
— One-button dialing from
— Prevents any incom-
— The included headset
Hold
— Permits user to place a call on hold. Allows access by that user or by any other extension in the system.
Intercom Calling
— A call placed from one extension to another extension within the system.
Message Waiting Indicator
— A visual indicator that there are new messages in your
voicemail box. Requires FSK signaling by
phone company. Contact your local telephone
company to subscribe to Voicemail Service.
Multi-line Capability
— System supports from
1 to 4 phone lines.
Mute
— Prevents the party on the other end of
the line from hearing local conversation.
New Calls Indicator
— A visual indicator that
new calls have been received.
Page
— An announcement placed from one ex-
tension to another extension.
Page All
—An announcement from one exten-
sion to all other extensions.
Redial
— Performs single button dialing of last
number dialed.
Ringer Level Control
— Permits adjustment of
the ringer volume level.
Shift
— This button enables user to switch between the upper and lower functions of select
keys such as speed dial.
Speakerphone
— Allows hands-free conversa-
tion.
Speed Dialing
— Allows programming of frequently dialed numbers so that they can be
dialed with the single press of a button.
Tone/Pulse Option
— Enables you to switch
from pulse (rotary) to tone dialing.
Volume Level Control
— Permits volume adjustment of the handset, headset and speakerphone during a conversation.
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LIGHTS AND CADENCE REFERENCE LIST
LED Status Indication
Lines 1-4
Off Line is not in use
Flashing Slowly
On Steady Line is in use by another extension or phone line is not connected
To that Line.
Intercom
Off
Flashing Slowly
Speakerphone
Off
On Steady
Flashing Slowly
Shift
Off
On Steady
Mute
Off
On Steady
Do Not Disturb (DND)
Off
On Steady
Redial
Off
Flashing Slowly
Messages/New Calls
Off
On Steady
Incoming outside call is ringing
Flashing Rapidly Line is on hold by your extension
Blink 1
Blink 2
Blink 3
Line in use by you
Line on hold by another extension
Call being transferred to your extension
Not in use
You are making an intercom call or paging
Flashing Rapidly You are receiving an intercom call
Phone in handset mode or your phone is idle
Phone in speakerphone mode
Phone in headset mode
First level of key functions active (lower) mode
Second level of key functions active (upper) mode
Extension is not muted
Extension is muted
DND is OFF
DND is ON
Not in use or single redial
Phone in auto redial mode
No messages or new calls
Phone has received new calls
Flashing Rapidly Messages have been left in voicemail box
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DISPLAY REFERENCE
Idle Display
JAN 01 SU
10:06A
Low Battery Display
The telephone will indicate that the batteries are low (or not installed) by displaying a low battery indi-
“BATT”,
cator,
JAN 01 SU
10:06A
Dialing Display
As you dial 12345, the display shows the numbers dialed and begins the call timer.
12345
00:00
If you dial more than 15 digits, then all the digits will shift to the left:
5678901234567
00:00
on the display.
Programming Display
STORE
0001
11
The phone is idle
JAN 01 SU
10:06A
CALLER ID DISPLAY REFERENCE
L2:2126665377
SMITH JOHN
JAN 01 SU
10:07A
Press [CALL ID]
L2:9182656517
BROWN MARY
Press [CALL ID]
JAN 01 SU
10:07A
Press [CALL ID]
Line 2 ringing
Call dropped
First time
TOTAL:30
NEW CALLS:00
1A 1B
3A 3B
4
01:35246179
JACKSON MARK
2A 2B
02:5146779
JACKSON THOMAS
30:5746125
THOMAS FRANK
MAR 06 SU
09:40A
Display Priority
When the phone is handling simultaneous functions, messages are displayed according to the following
precedence:
1. Dialed digits 3. Timer 5. Caller ID data
2. Intercom operations 4. Programming functions
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INSTALLATION
SELECTING A LOCATION TO INSTALL YOUR TELEPHONE
The phone may be used on a desk or mounted on a wall. Select a location which meets the following requirements:
1. Near an AC (electrical) outlet.
2. Near a telephone line jack.
3. Away from any electrical machinery, appliances, and metal walls or filing cabinets.
INSTALLING THE BATTERIES
The phone requires three 1.5 volt, AA-size batteries, preferably alkaline, (batteries not included). Batteries are required for the retention of user programmed settings during a power outage.
In the event of a power outage, your IBM-412CID telephone will not operate until power is restored.
NOTE:
To install the batteries:
1. Turn the unit over (if unit is wall-mounted, lift it off the wall).
2. Open the battery compartment by removing the safety screw and pressing the tab to release the cover.
3. Insert the batteries into the battery compartment as indicated.
4. Reinstall the battery compartment cover and safety screw.
NOTE:
When replacing batteries in the future, keep the AC power adapter line connected to the phone to avoid memory
loss.
CONNECTING YOUR TELEPHONE LINES
Wherever you intend to locate each phone, have your local telephone company install as many telephone lines and
wall jacks as necessary to enable you to connect each telephone. If possible, have 2 two-line (RJ14) wall jacks installed
instead of 4 single-line (RJ11) wall jacks (see illustrations on pages 13 and 14). Each telephone must be connected to
each telephone line in order for it to access every line in the system.
1. If you have 4 single-line wall jacks, you will need to use a two line coupler (not included) to provide the required
2 two-line (RJ14) telephone jack(s).
2. The two adapter coupler can be purchased in most electronic stores.
3. All lines must be connected to each extension in the same manner. Switching connectors or lines to connectors
will result in improper operation.
4. All extensions must be connected to [LINE 1] for intercom, paging and transfer functions to operate.
USING THE DATA JACK
The jack located on the rear of the telephone labeled “DATA” is a convenience jack. It is useful for connecting a FAX
machine or PC when there is no telephone jack available for that device. The DATA jack allows connection to Line 2
only. An installation using two RJ11 telephone jacks results in Line 1 and Line 3 being active (See diagram on page 16).
In this case the DATA jack is not active and can not be used.
NOTE:
mended that electronic devices (modems, FAX machines, door bells, etc.) Be connected to Line 1.
Many of the advanced system features of the BE-412CID require the use of Line 1. Because of this it is not recom-
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