IBM 412, 4900, 412CID User Manual

MODEL: IBM-412

ADVANCED HOME/OFFICE

4 LINE TELEPHONE

INSTALLATION AND OPERATION GUIDE

Please read this manual carefully prior to installing your telephone.

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TABLE OF CONTENTS

FCC INFORMATION ...................................................................................................................5

IMPORTANT SAFETY INSTRUCTIONS ...................................................................................6

BATTERY CAUTIONARY INSTRUCTIONS .............................................................................7

GETTING STARTED ....................................................................................................................8

Package Contents .......................................................................................................................8

Compatibility ..............................................................................................................................8

LOCATION OF CONTROLS AND FEATURES .........................................................................9

Useful Features and Terms ..........................................................................................................10

Lights and Cadence Reference List ..............................................................................................11

INSTALLATION ...........................................................................................................................12

Selecting a Location to Install Your Telephone ..............................................................................12

Installing the Batteries .................................................................................................................12

Connecting Your Telephone Lines ...............................................................................................12

Counter Top/Desk Top Installation .............................................................................................14

Wall Mounting .............................................................................................................................15

TELEPHONE OPERATIONS SETUP ..........................................................................................17

List of System Defaults ................................................................................................................17

Assigning Extension Numbers ......................................................................................................17

Programming Tone or Pulse Mode ..............................................................................................18

Programming Line Connection ON/OFF .....................................................................................18

Programming Ringer ON/OFF .....................................................................................................18

Adjusting Volume Levels ..............................................................................................................19

BASIC OPERATIONS ..................................................................................................................20

Making an Outgoing Call ..............................................................................................................20

Using Speed Dial .........................................................................................................................20

Using Last Number Redial ...........................................................................................................20

Using Auto Redial ........................................................................................................................21

Answering an Incoming Call .........................................................................................................21

Placing a Call on Hold ..................................................................................................................21

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HEADSET OPERATION ..............................................................................................................22

Headset Enable/Disable ...............................................................................................................22

Headset Assembly .......................................................................................................................22

Adjusting the Headset Volume .....................................................................................................22

Making an Outgoing Call Using the Headset ................................................................................23

Answering an Incoming Call .........................................................................................................23

INTERCOM ...................................................................................................................................24

Direct Station Select (DSS) Keys ..................................................................................................24

Placing an Intercom Call ..............................................................................................................24

Answering an Intercom Call ........................................................................................................25

PAGING ........................................................................................................................................26

Paging a Specific Extension ..........................................................................................................26

Receiving an Individual Page .........................................................................................................26

Answering an Individual Page .......................................................................................................26

Paging All Extensions ...................................................................................................................26

Answering a Page to All Extensions ..............................................................................................26

TELEPHONE FEATURES AND OPERATIONS .........................................................................27

Pause ..........................................................................................................................................27

Flash ...........................................................................................................................................27

Mute ...........................................................................................................................................27

Tone ...........................................................................................................................................27

Do Not Disturb (DND) ................................................................................................................27

Line Privacy .................................................................................................................................28

Call Transfer ...............................................................................................................................28

Speed Dialing ..............................................................................................................................28

Conference Calling ......................................................................................................................30

Technical Specifications ...............................................................................................................31

CARE AND MAINTENANCE ......................................................................................................32

TROUBLESHOOTING .................................................................................................................33

LIMITED WARRANTY STATEMENT .........................................................................................35

WALL MOUNTING TEMPLATE .................................................................................................36

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FCC INFORMATION

Equipment Notes:

Your IBM-412 telephone is registered with the Federal Communications Commission and is in compliance
with Part 15J and Part 68 of the FCC Rules and Regulations. On the bottom of this equipment is a label indi­cating among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for
the equipment. You must, upon request, provide this information to your telephone company. The REN is
useful to determine the number of devices you may connect to your telephone line and still have all devices
ring when your telephone number is called. In most cases (but not all areas), the sum of the REN’s of all the
devices connected to one line should not exceed (5) five. The IBM-412 telephone utilizes high sensitivity
ringer circuits which will function reliably with up to twelve telephones installed.

v The IBM-412 telephone cannot be used with coin service pay service telephones.
v The IBM-412 telephone cannot be connected to a party line service..
v The IBM-412 telephone is Hearing Aid Compatible.

If you experience trouble with this telephone equipment, disconnect it from the telephone network until the
problem has been corrected. The telephone company may discontinue service if the telephone is deter­mined to cause harm to the telephone network. In this case, the telephone company will:

v If possible, notify the customer in advance that the service is being discontinued.
v Provide the customer with the opportunity to correct the situation.
v Inform the customer of their right to file a complaint with the FCC.

Your local telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you
an opportunity to maintain uninterrupted telephone service.

Interference Information

This equipment generates, uses and can radiate low level radio frequency energy. It has been tested and
found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15J of
the FCC Rules, which are designed to provide reasonable protection against such interference in a residential
installation. If this equipment does cause interference to radio or television reception, which can be deter­mined by unplugging it from the telephone line. If the interference is caused by the IBM-412, the user is en­couraged to try to correct the interference by one or more of the following measures:

v Reorient the radio or TV receiving antenna.
v Relocate this device with respect to the receiver.
v Move this device away from the receiver.

If necessary, the user should consult the dealer or an experienced radio/television technician for additional
suggestions. The user may find the following booklet, prepared by the Federal Communications Commis­sion, helpful. This booklet is available from the U.S. Government printing Office. There may be a charge for
this booklet.

"How to Identify and Resolve Radio-TV Interference Problems"

U.S. Government Printing Office

Washington, D.C. 20402

Stock Number. 004-000-00345-4

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IMPORTANT SAFETY INSTRUCTIONS

Before using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
fire, electrical shock and injury to persons, including the following:

v Read and understand all instructions.
v Follow all warnings and instructions marked on the product.
v Unplug this product from the wall telephone jack and power outlet before cleaning. Do not use liquid cleaners

or aerosol cleaners. Use a damp cloth for cleaning.

v Do not use this product near water, for example, near a bathtub, wash bowl, sink or laundry tub.
v Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to

the product.

v This product should never be placed near or over a radiator or heat register.
v This product should be operated only from the type of power source indicated on the marking label.
v Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked on.
v Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
v Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage

points or cause shorts that could result in the risk of fire or electric shock.

v To reduce the risk of electric shock, do not disassemble this product. Take it to a qualified serviceman when

service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other
risks. Incorrect re-assembly can cause electric shock when the appliance is subsequently used.

v Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following

conditions:

v When the power supply cord or plug is damaged or frayed.
v If liquid has been spilled into the product.
v If the product has been exposed to rain or water.
v If the product does not operate normally by following the operating instructions. Adjust only those controls

that are covered by the operating instructions because improper adjustment of other controls may result in
damage.

v If the product has been dropped or cabinet has been damaged.
v If the product exhibits a distinct change in performance.

v Avoid using a telephone (other than a cordless type) during an electrical storm. There is risk of electric shock

from lightning.

v Do not use the telephone to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

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BATTERY CAUTIONARY INSTRUCTIONS

BATTERIES: CAUTION

v Use only 1.5 volt, AA-size batteries, (15A) carbon-zinc or alkaline batteries. (batteries not included.)
v Do not dispose of the batteries in a fire. The cells may explode. Check with local codes for possible

special disposal instructions.

v Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause damage to

the eyes or skin. It may be toxic if swallowed.

v Exercise care in handling batteries in order not to short the battery with conducting materials such

as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.

v Do not attempt to recharge the batteries identified for use with this product. The batteries may leak

corrosive electrolyte or explode.

v Do not attempt to rejuvenate the batteries identified for use with this product by heating them. Sud-

den release of the battery electrolyte may occur causing burns or irritation to eyes or skin.

v When replacing batteries, all batteries should be replaced at the same time. Mixing fresh and dis-

charged batteries could increase internal cell pressure and rupture the discharged batteries.

v When inserting batteries into this product, the proper polarity or direction must be observed. Re-

verse insertion of batteries can cause charging, and that may result in leakage or explosion.

v Remove the batteries from this product if the product will not be used for a long period of time

(several months or more) since during this time the battery could leak in the product.

v Discard “dead” batteries as soon as possible since “dead” batteries are more likely to leak in a prod-

uct.

v Do not store this product, or the batteries identified for use with this product, in high temperature

areas. Batteries that are stored in a freezer or refrigerator for the purpose of extending shelf life
should be protected from condensation during storage and defrosting. Batteries should be stabilized
at room temperature prior to use after cold storage.

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GETTING STARTED

PACKAGE CONTENTS

1. Check to be sure that you have all the following components in the package:

2. Telephone base.

3. Handset.

4. Headset.

5. Normal telephone line cord (2 pc’s).

6. Short telephone line cord.

7. Handset Coiled cord.

8. Handset “Y” adapter.

9. AC power adapter.

10.Quick Reference Guide.

11.This instruction manual.
(batteries not included)

Compatibility

Your IBM-412 is an extremely cost-effective IBM system telephone, featuring a fully integrated hands­free headset, speakerphone, speed dial, as well as other advanced telephone system features.

The IBM-412CID is a corded version of the IBM system telephone, featuring a fully integrated hands­free headset, speakerphone, speed dial, useful LCD display, four line Caller ID support, message wait­ing indicator, and much more.

The IBM-4900 is a four line cordless system telephone designed to work with other IBM system tele­phones to provide all of the advanced telephone system features of the IBM-412CID and more.

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LOCATION OF CONTROLS AND FEATURES

Model IBM-412 Top View

Handset Cradle

Hook Switch

Handset Catch

Speaker Grill

Flash Key

Transfer Key

Redial Key

Do Not Disturb Key
Store Key
Conference Key

STORE SHIFT

CONF DND PAGE ICM

FLASH LINE 4

TRNSFR LINE 3

REDIAL LINE 2

MUTE LINE 1

HOLD SPKR

HEADSET

n

123 ABC DEF

GHI JKL MNO 456

789

PQRS TUV WXYZ

0#

*

qp

VOLUME

Page Key

Shift Key

Intercom Key

Speed Dial/
Extension Keys

Phone Line Keys
1 through 4

Dialing Keypad

Hands-free
Speakerphone
and Headset Key

Mute Key Speaker Volume
Hold Key Handset Volume
Headset Volume

Model IBM-412 Rear View

L3/L4 Jack L1/L2 Jack DATA Jack ADAPTER Jack

L3/L4 L1/L2 DATA ADAPTER

12VDC 400mA

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USEFUL FEATURES AND TERMS

Auto Line Selection — Automatically selects

first available line for outgoing calls. Automati­cally selects ringing line for incoming calls.

Auto Redial — Redials the last number dialed

approximately every 60 seconds.

Call Privacy — Ensures that no one can access

your call while you are on the line.

Call Transfer — Allows the user to transfer an

outside call to another extension.

Conferencing — Allows inclusion of a third per-

son into a conversation for a three-party con­ference call.

Data/FAX Port — Allows connection of a PC or

FAX machine directly into the phone instead
of a wall outlet. Requires line #2 connection.

Do Not Disturb (DND) — Prevents any incom-

ing calls (paging, intercom or outside) from
being heard by that extension.

Extension — An individual telephone in the sys-

tem.

Flash — A signal sent by the phone to the local

telephone company supporting services such
as call waiting.

Headset Integration — The included headset

may be used as a substitute to the handset,
allowing hands free conversation.

Hold — Permits user to place a call on hold. Al-

lows access by that user or by any other ex­tension in the system.

Intercom Calling — A call placed from one ex-

tension to another extension within the sys­tem.

Multi-line Capability — System supports from

1 to 4 phone lines.

Mute — Prevents the party on the other end of

the line from hearing local conversation.

Page — An announcement placed from one ex-

tension to another extension.

Page All —An announcement from one exten-

sion to all other extensions.

Redial — Performs single button dialing of last

number dialed.

Ringer Level Control — Permits adjustment of

the ringer volume level.

Shift — This button enables user to switch be-

tween the upper and lower functions of select
keys such as speed dial.

Speakerphone — Allows hands-free conversa-

tion.

Speed Dialing — Allows programming of fre-

quently dialed numbers so that they can be
dialed with the single press of a button.

Tone/Pulse Option — Enables you to switch

from pulse (rotary) to tone dialing.

Volume Level Control — Permits volume ad-

justment of the handset, headset and speaker­phone during a conversation.

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LIGHTS AND CADENCE REFERENCE LIST

LED Status Indication

Lines 1-4

Off Line is not in use
Flashing Slowly
On Steady Line is in use by another extension or phone line is not connected

To that Line.

Intercom

Off
Flashing Slowly

Speakerphone

Off
On Steady
Flashing Slowly

Shift

Off
On Steady

Mute

Off
On Steady

Do Not Disturb (DND)

Off
On Steady

Redial

Off
Flashing Slowly

Messages/New Calls

Off
On Steady

Incoming outside call is ringing

Flashing Rapidly Line is on hold by your extension
Blink 1 Line in use by you
Blink 2 Line on hold by another extension
Blink 3 Call being transferred to your extension

Not in use
You are making an intercom call or paging

Flashing Rapidly You are receiving an intercom call

Phone in handset mode or your phone is idle
Phone in speakerphone mode
Phone in headset mode

First level of key functions active (lower) mode
Second level of key functions active (upper) mode

Extension is not muted
Extension is muted

DND is OFF
DND is ON

Not in use or single redial
Phone in auto redial mode

No messages or new calls
Phone has received new calls

Flashing Rapidly Messages have been left in voicemail box

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