Before using this information and the product it supports, be sure to read the general information under “Notices”
on page 213.
First Edition (March 1997)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT ANY
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimers or express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements or changes in the products or the programs described in this publication at any time.
Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM
Marketing Representative.
Copyright International Business Machines Corporation 1997. All rights reserved. Note to U.S. Government
Users – Documentation related to restricted rights – Use, duplication or disclosure is subject to restrictions set forth in
GSA ADP Schedule Contract with IBM Corp.
Thank You for Selecting
an IBM ThinkPad 380 or 380D Computer
We hope the powerful
IBM ThinkPad 380 or 380D computer
will fulfill your mobile computing needs.
iii
Distinctive System Features of the IBM ThinkPad 380 or 380D computer
The computer provides two PC
SVGA Color LCD:
Page 44.
Both the DSTN (dual-scan
super-twisted nematic) and TFT
(thin-film transistor) display
models offer 65,536 colors at
800-by-600 resolution, for a
colorful and clear picture.
Infrared
Communication: Page 49.
An infrared port is supplied with
your computer for wireless serial
communication.
ThinkPad Features
Program: Page 28.
The ThinkPad Features program
is a graphical user interface (or
set of commands) that allows
you to easily set various
parameters.
Power Management:
Page 63.
The computer comes with
software that allows you to
extend battery life by reducing
power usage throughout the
computer system. It also
provides a resume function,
which is faster than computer
power-on, quickly returning you
to where you left off.
Security Features:
Page 73.
You can set passwords or use
locks to secure your computer.
The Personalization Utilities are
also provided, which is a
program that allows you to
identify your computer.
PC Card Support:
Page 46.
Card slots that accept a 16-bit
PC Card and a software that
makes using PC Cards easy.
TrackPoint III:
Page 20.
Pointing, selecting, and dragging
all become part of a single
process without your needing to
lift your hands from the
keyboard.
F7
Fn
F1
Fn Key Function:
Page 22.
Controlling display output type or
saving battery power is easily set
with the combination of the Fn
key with a function key
(F1–F12).
Audio Support Features:
Page 51.
The audio support is compatible
with Sound Blaster** with various
audio features for your
entertainment.
ivIBM ThinkPad 380 or 380D User's Guide
Where to Find Information
What would you like to do with your computer? The following gives you a shortcut to where you can
find information in this book. Find the topic that interests you; then follow the arrow!
Setup
The Basics
Troubleshooting
Setting up the computer
Installing options Chapter 6.
Installing PC Cards Page 86.
Using the PC Card software Page 48.
Using the ThinkPad features program Page 28.
Creating the backup diskettes using utility programs.
Page 12.
Reinstalling the operating system
Changing the system resource setting
Attaching an external display
Using the infrared communication feature
Using the audio feature
Frequently asked question
Troubleshooting
Page 147.
Page 6.
Page 51
Page 141.
Chapter 7.
Page 42.
Appendix A.
Page 49.
How to receive IBM Customer Support and Service
Page 166.
Preserving battery-pack life
Travel and Security
v
Using battery power-management function
Using passwords
Using locks
Page 74.
Page 83.
Page 60.
Page 63.
About This Book
Note:
The illustrations in this book might be
slightly different from your computer.
This book contains information that will help you operate the IBM
ThinkPad 380 or 380D computer (hereafter called the
computer
the computer. Read from Chapter 3 on whenever you need to.
). Be sure to read Chapter 1 and Chapter 2 before using
Chapter 1, “Getting Started,” provides information about how
to set up your computer.
Chapter 2, “Getting Familiar with Your Computer,” acquaints
you with the basic features of your computer.
Chapter 3, “Operating Your Computer,” provides information
on using your computer's different features.
Chapter 4, “Using Battery Power,” provides power
management information and describes how to operate your
computer with the battery pack.
Chapter 5, “Protecting Your Computer,” provides information
for protecting your computer.
Chapter 6, “Installing and Removing Options,” describes how
to install or remove IBM options.
Chapter 7, “Installing Software,” provides procedures for
installing operating systems and device drivers in your computer.
380, 380D
, or
Chapter 8, “Solving Computer Problems,” describes what to
do when you have a computer problem.
Appendix A, “Avoiding Hardware Conflicts,” lists some steps
you can take to avoid problems when you add or remove
options.
Appendix B, “Advanced Information for PC Cards for OS/2
Warp,” provides additional information when using PC Cards.
Appendix C, “Using PS2 Commands,” provides the PS2
commands for the ThinkPad Features program.
Appendix D, “Features and Specifications,” describes the
features and specifications associated with your computer.
viIBM ThinkPad 380 or 380D User's Guide
Appendix E, “Product Warranties and Notices,” contains the
warranty statements for your computer and notices for this book.
The glossary defines terms appearing in this book.
vii
Viewing the Online Book
You can view this book online to easily retrieve information about the
computer when you are traveling.
Note: The online book is not
available in all countries.
Information Notices
Note
Provides important hints, tips,
guidance, or advice.
Attention
Indicates possible damage to
programs, devices, system, or
data. It appears next to the
related instruction or situation
in which possible damage could
occur.
To start the online book, select the Online Book icon in Microsoft**
Windows** 95.
This book contains notices that relate to specific information or text.
Indicates situations that are
potentially hazardous to you.
It appears in text before the
instruction or situation that
could be hazardous.
Danger
Indicates situations that are
109Chapter2. YoekfBlksdLekjf
potentially lethal or extremely
hazardous to you. It is indicated
by the symbol and appears
in text before the instruction or
situation that could be dangerous.
viiiIBM ThinkPad 380 or 380D User's Guide
Treatment of Icons
This book contains the following icons (symbols):
For procedures or information unique to the operating system
installed in your computer:
WIN
WIN
Information for Microsoft
Windows 95 users.
Information for Microsoft
Windows Version 3.11
users.
Information for Microsoft
Windows NT Workstation
users.
OS/2
DOS
Information for IBM
Operating System/2 (OS/2)
users.
Information for IBM DOS
users.
For procedures or information unique to the computer model or
type:
380D
Information only for the
380D.
For information referred to:
Where to go for more
information.
ix
Ergonomics Information
This is important information to read before using your ThinkPad
computer in the virtual office.
Working in the virtual office may mean adapting to frequent changes
in your environment. Following some simple “rules of the road” will
make things easier and bring you the maximum benefits of your
ThinkPad computer. Keeping in mind such basics as good lighting
and proper seating, for example, can go a long way in helping you
enhance your performance and achieve greater comfort wherever
you are.
4
5 Arms
Chair
1
Head
2
View
3
Display
Thighs
6
xIBM ThinkPad 380 or 380D User's Guide
Note: The example shown here of
someone in a traditional setting.
Even when not in such a setting, you
can follow many of these tips.
Develop good habits, and they will
serve you well.
1 Head
Keep your head in a
comfortable and vertical
position.
2 View
Maintain a comfortable viewing
distance of 510–760 mm
(20–30 in.).
3 Display
Position the display to avoid
glare or reflections from
overhead lighting or outside
sources of light.
Keep the display screen clean
and set the contrast and
brightness to levels that allow
you to see the screen clearly.
4 Thighs
Keep your thighs parallel to
the floor and your feet flat on
the floor or on a footrest.
5 Arms
Keep your forearms, wrists,
and hands in a relaxed and
neutral position. Don't pound
the keys; type with a soft
touch.
6 Chair
Use a chair that gives you
good back support.
What if I am traveling?
It may not be possible to observe the best ergonomic practices when
you are using the ThinkPad computer while on the move or in a
“casual” setting, such as the seashore or on a mountaintop.
Sometimes, your lap may be the only “desk” around. Regardless of
the setting, try to observe as many of the tips for proper usage as
possible. Sitting properly and using adequate lighting, for example,
will help you maintain desirable comfort and performance levels.
Questions about vision?
IBM's visual display screens are designed to meet the highest
standards and to provide you with clear, crisp images and large,
bright displays that are easy to see, yet easy on the eyes. Of
course, any concentrated and sustained visual activity can be tiring.
If you have questions on eye fatigue or visual discomfort, consult a
vision care specialist for advice.
xi
Safety Notice
DANGER
Do not disassemble, incinerate, or short-circuit the
rechargeable battery pack. Do not put it in trash that is
disposed of in landfills. Dispose of it as required by
local ordinances or regulations. In the United States,
call IBM at 1-800-IBM-4333 for information on disposal.
CAUTION:
The fluorescent lamp in the liquid crystal display (LCD) contains
mercury. Do not put it in trash that is disposed of in landfills.
Dispose of it as required by local ordinances or regulations.
The LCD is made of glass, and rough handling or dropping the
computer can cause the LCD to break. If the LCD breaks and
the internal fluid gets into your eyes or on your hands,
immediately wash the affected areas with water for at least 15
minutes; then get medical care if any symptoms are present
after washing.
xiiIBM ThinkPad 380 or 380D User's Guide
Laser Compliance Statement
380D
The CD-ROM drive in the IBM ThinkPad 380D is a laser
product. The CD-ROM drive's classification label (shown below) is
located on the top of the drive.
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
APPAREIL A LASER DE CLASSE 1
KLASS 1 LASER APPARAT
The CD-ROM drive is certified in the U.S. to conform to the
requirements of the Department of Health and Human Services 21
Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class
I laser products.
In other countries, the drive is certified to conform to the
requirements of EN60825.
CAUTION:
Do not open the CD-ROM drive; no user adjustments or
serviceable parts are inside.
Use of controls, adjustments, or the performance of procedures
other than those specified may result in hazardous radiation
exposure.
Class I (1) laser products are not considered to be hazardous. The
CD-ROM drive has an internal, Class I (1), 0.5-milliwatt, aluminum
gallium-arsenide laser that operates at a wavelength of 760 to 810
nanometers. The design of the laser system and the CD-ROM drive
ensures that there is no exposure to laser radiation above a Class I
(1) level during normal operation, user maintenance, or servicing
conditions.
The ThinkPad 380 or 380D computer is designed to meet your
everyday mobile computing needs. It provides you with various
features, unique to IBM products, which help your everyday work
proceed easily and smoothly. You can use your ThinkPad 380 or
380D computer in the office or at home as a desktop computer by
attaching an external keyboard, display, or other external devices.
And, of course, you can easily carry your computer wherever you
need a computer “on the go.”
This chapter describes step-by-step instructions to help you set up
your new computer.
Overall Setup Procedures....................... 2
Checking Your Items .......................... 4
Setting Up Your Computer...................... 6
Going from Here........................... 11
Copyright IBM Corp. 1996 1
Getting Started
Overall Setup Procedures
The following is a general outline of the overall procedure to take
when using the computer for the first time. For details and actual
procedures, refer to the pages indicated.
1
Set Up the Computer
First, check whether your computer came
with all the necessary items.
Then, install the battery pack in the
computer. Now you are ready to turn on
the computer.
2
Install Options
If you have any options, such as memory
cards, install the options.
3
Customize Your Computer
You can use the
program to customize the performance of
your computer. You can use
built-in system function, to set (for example)
the password to prevent your computer
from unauthorized use.
2IBM ThinkPad 380 or 380D User's Guide
ThinkPad Features
Easy-Setup
, a
4
Getting Started
4
Make a Backup of Your System
Your computer comes with the necessary
software already installed for you to use the
computer right out of the box.
You can make a backup copy of preloaded
applications and system support software.
You can also know how many diskette you
need for the backup at the
program.
You can also make a backup copy of
Windows 95 using
tells you how many diskette you need.
For your information
Do you need more hard disk space?
If
you have already made a backup copy of all necessary
software using the Diskette Factory program,
preloaded software you do not want for more free hard disk
space.
Create System Disk
Diskette Factory
you can delete any
.It
Click on the Diskette Factory icon; then follow the instructions
on the screen.
Chapter 1. Getting Started3
Getting Started
Checking Your Items
Important
Be very careful not to drop or place heavy objects on this computer, because damage to the
screen will occur. A broken or cracked screen will not be replaced under IBM's Limited
Warranty.
Remove the items from the shipping box and check that all necessary items are shipped with your
computer.
1
Match the items, one by one, with the following figures.
If any item is missing or damaged, contact your place of purchase.
Computer Battery Pack
Supplies power to the computer
for mobile operation.
Power Cord
In some countries, your AC Adapter
is a 3-pin AC Adapter (different from
the one shown). In this case, make
sure you read the safety notices on
page 208.
Windows 95 User's guide with
the Certificate of Authenticity
In some countries, the Certificate
of Authenticity of Windows 95 is
on the front cover of the Windows
95 user's guide. The product ID
number (ten digits) is in the
Certificate. Keep it in safe
place in case of you reinstall
Windows 95.
AC Adapter
Miscellaneous Items
Envelope
This envelope contains spare caps
for the TrackPoint III and other
items or certificates.
4IBM ThinkPad 380 or 380D User's Guide
Getting Started
2
Turn the computer upside down and record the identification numbers 1 on page 165.
The machine type has a prefix of Type.
The serial number has a prefix of S/N.
These numbers are required when you order service. After recording the numbers, place the computer
as it was (so that the side marked
IBM ThinkPad
faces upward).
Chapter 1. Getting Started5
Getting Started
Setting Up Your Computer
You are now ready to assemble and start your computer. The steps on the next few pages guide you
through the process.
1
Turn the computer upside down.
2
Make sure the battery pack lock is upper position.
If not, pull the battery pack lock upward.
1
3
Install the battery pack as shown (1), slide the battery pack lock toward the rear of the computer
2
(
).
1
2
Battery pack lock
2
6IBM ThinkPad 380 or 380D User's Guide
DANGER
The battery pack provided with your computer contains a small amount of harmful
substances. To avoid possible injury:
Keep the battery pack away from fire.
Do not expose the battery pack to water or rain.
Do not attempt to disassemble the battery pack.
Avoid mechanical shocks to the battery.
Always use battery packs recommended by IBM.
Keep the battery pack away from children.
When disposing of the battery, comply with local ordinances or regulations or your
company's safety standards.
4
Press the battery pack lock downward.
Getting Started
5
Place the computer right side up. Make sure it is not turned on.
Chapter 1. Getting Started7
Getting Started
6
Connect the AC Adapter to the rear of the computer as shown.
(Connect 1, 2, and then 3.)
DANGER
Do not attempt to open the AC Adapter case. The AC Adapter is permanently
sealed and cannot be repaired.
Attention:
Always use an AC Adapter certified by IBM in the country where you will be using the computer.
Operating the computer with an incorrect AC Adapter can cause damage to the battery pack and
to the computer.
For Your Information
To use the AC Adapter outside your home country, you need an ac power cord that is certified
for the country you are visiting. You can purchase one through IBM authorized reseller or IBM
marketing representative in that country. See page 207.
8IBM ThinkPad 380 or 380D User's Guide
Getting Started
7
Slide the latches on both sides of the liquid crystal display (LCD) outward (1) and open the LCD
(2). Position the LCD so that it is convenient for viewing.
Note: The LCD opens up to 150°.
8
Press the power switch to turn on the computer (1).
Position the contrast (
display according to the figure.
2
Do not force the LCD to open flat (180°).
) for a DSTN display and the brightness control (
2
) for a TFT
Chapter 1. Getting Started9
Getting Started
9
After a single beep, one of the following panels appears, confirming that the system is operating
correctly.
1996
.12.31
Month Day
Year
23:59:59
Hour Month Second
Date and Time menu panel
Startup panel
This menu instructs you to set the initial date and time.
To set the date and time, see “Using Easy-Setup” on
page 33.
The preinstalled operating system panel (startup panel)
appears. (The panel shown is an example of an
operating system screen.)
If one of these panels do not appear, a failure might have occurred in the computer. See Chapter 8.
Congratulations! You have successfully completed the basic setup of
your computer.
10IBM ThinkPad 380 or 380D User's Guide
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