How it Works
IBM
Loading...
3745 16A

IBM 3746-900, 3745 31A, 3745 21A, 3745 A, 3746-950 Installation And Maintenance Manual

...
3745 Communication Controller Models A 3746 Expansion Unit Model 900 3746 Nways Multiprotocol Controller Model 950

Service Processor Installation and Maintenance (Based on 6578)
3745 Communication Controller Models A 3746 Expansion Unit Model 900 3746 Nways Multiprotocol Controller Model 950
Service Processor Installation and Maintenance (Based on 6578)

Note
Before using this information and the product it supports, be sure to read the general information under “Notices” on page xi.
First Edition (October 2001)
This edition applies to the Service Processor based on 6578 Model RAU.
Order publications through your IBM representative or the IBM branch office serving your locality. Publications are not stocked at the address given below.
A form for readers’ comments appears at the back of this publication. If the form has been removed, address your comments to:
Department CGFA Design & Information Development IBM Corporation PO Box 12195 Research Triangle Park NC 27709 U.S.A.
When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.
Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
Contents
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
European Union (EU) Statement ........................... xii
Year 2000 Statement
Electronic Emission Notices .............................. xii
Korean Communications Statement ....................... xiii
New Zealand Radiocommunications (Radio) Regulations
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Service Inspection Procedures ............................ xiv
About This Guide ................................... xv
Who Should Use This Guide
How to Use This Guide ................................ xv
How This Guide Is Organized
Where to Find More Information ........................... xvi
Additional Information on the Web ........................ xvii
Online Documentation from CD-ROM ...................... xvii
Service Personnel Definitions ............................. xvii
................................. xii
........... xiii
............................. xv
............................ xv
Chapter 1. Installing and Setting Up Your Service Processor ....... 1-1
Prerequisite Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Installation Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
| Installing Your Service Processor (Based on 6578 Model RAU) ......... 1-7
Service Processor Overview ............................ 1-7
Service Processor Installation Tasks ....................... 1-8
Step 1: Preparing Your Installation ........................ 1-8
Step 2: Installing the System Unit, Display, and Keyboard .......... 1-9
Step 3: Installing the Service Processor Access Unit (8228) ........ 1-18
Step 4: Installing and Connecting the RSF Modem to the Service Processor 1-21
Step 5: Installing and Connecting the 7858 to the Service Processor ... 1-22
7858 Modem Installation ............................. 1-22
Installing the Modem .............................. 1-23
Setting the 7858 Connected to the COM1 Connector (ASYN) ...... 1-25
Saving the Configuration of the 7858 .................... 1-25
Connecting the 7858 .............................. 1-26
Step 6: Installing and Connecting the 7857 to the Service Processor ... 1-27
Telecommunication Cables Part Numbers ................... 1-27
Setting the 7857 Connected to the COM1 Connector (ASYN) ...... 1-31
Saving the Configuration of the 7857 .................... 1-31
Connecting the 7857 to COM1 ........................ 1-31
Step 7: Customizing Your Service Processor ................. 1-33
Completing Your Installation ............................ 1-49
Chapter 2. Service Processor Problem Determination ............ 2-1
MAP: Entry Point for Problem Isolation ..................... 2-1
MAP: Service Processor / Display / Keyboard Problem Isolation ...... 2-7
Chapter 3. Service Processor Troubleshooting ................ 3-1
MAP: Service Processor Troubleshooting .................... 3-1
Copyright IBM Corp. 2001 iii
Note about POST error code .......................... 3-1
How to proceed Beep Symptoms
No Beep Symptoms .............................. 3-17
Display Keyboard
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Power Supply
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
20-Pin Main Power Supply Connection ..................... 3-20
Undetermined Problems
Before Replacing a System Board
Devices List
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Hard Disk Drive Boot Error ............................. 3-24
When to Use the Low-Level Format Program ................. 3-24
Preparing the Hard Disk Drive for Use ..................... 3-24
Token-Ring Adapter Card LED Status
Token-Ring Table Terms and Definitions ................... 3-26
Additional Service Information
Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Vital Product Data ............................... 3-28
Management Information Format (MIF) ................... 3-28
Alert on LAN .................................. 3-29
Hard-Disk Drive Jumper Settings ........................ 3-30
CD-ROM, PD/CD-ROM Drive Jumper Settings ................ 3-31
BIOS Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Flash (BIOS/VPD) Update Procedure ..................... 3-33
Flash Recovery Boot Block ........................... 3-33
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Automatic Configuration and Power Interface (ACPI) BIOS ....... 3-34
Advanced Power Management ........................ 3-34
Automatic Hardware Power Management features ............ 3-34
Setting Automatic Hardware Power Management Features ....... 3-35
Automatic Power-On Features ........................ 3-35
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
Flash Over LAN (Update POST/BIOS Over Network) ............ 3-36
Wake on LAN ................................... 3-36
System Board Memory .............................. 3-37
................................. 3-1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
....................... 3-22
....................... 3-25
........................... 3-27
Chapter 4. Service Processor Diagnostics and Test Information ..... 4-1
Power-On Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
POST Beep Codes ................................... 4-1
Error Code Format ................................... 4-2
Diagnostics Test Programs .............................. 4-3
IBM PC Enhanced Diagnostics .......................... 4-3
Starting the IBM PC Enhanced Diagnostics Program ............ 4-4
Navigating through the Diagnostic Programs ................. 4-4
Running Diagnostic Tests ............................ 4-4
Test Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
IBM PC Enhanced Memory Diagnostics ....................... 4-5
Alert on LAN Test ................................... 4-5
Asset ID Test ...................................... 4-5
Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Hard File Smart Test .................................. 4-6
iv 3745-XXA iv 3746-9X0: 6578 SPIM
IBM Fixed Disk Optimized Test ............................ 4-6
Quick and Full Erase - Hard Drive Asset EEPROM Backup
................................ 4-7
Viewing the Test Log ................................. 4-8
SIMM/DIMM Memory Errors
IBM PC Enhanced Diagnostic Error Codes
.......................... 4-7
............................ 4-8
..................... 4-9
Chapter 5. Service Processor FRUs / Display Exchange
.......... 5-1
Display Removal/Display Install ........................... 5-1
Removing and Installing Service Processor FRU
Battery Exchange Board Exchange
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
................. 5-2
Processor Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Hard Disk Drive Exchange ............................. 5-6
CD-ROM Drive Exchange ............................. 5-7
Diskette Drive Exchange
.............................. 5-7
Token-Ring Adapter Card Exchange ....................... 5-8
Other FRUs Exchange
............................... 5-9
After FRU Exchange .................................. 5-9
After Battery or Board Exchange ........................ 5-10
After Token-Ring Adapter Card Exchange ................... 5-10
After Hard Disk Drive Exchange ........................ 5-12
After Other FRU Exchanges ........................... 5-15
Chapter 6. CE Leaving Procedure ........................ 6-1
Appendix A. Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . A-1
General Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Safety Inspection Guide ............................. A-3
Handling Electrostatic Discharge-Sensitive Devices ............. A-4
Grounding Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Safety Notices (Multilingual Translations) ..................... A-5
| Appendix B. Specifications 6578 . . . . . . . . . . . . . . . . . . . . . . . . B-1
Appendix C. Parameter Worksheets . . . . . . . . . . . . . . . . . . . . . . C-1
Controller Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Controller Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Set Power ON Schedule ............................. C-1
MOSS-E Database Optimization ........................ C-1
NCP Dump Transfer ................................. C-1
Service Processor Integration ............................ C-2
Definition of Service Processor LAN Address ................. C-2
Service Processor LAN Management Definition ................ C-2
Definition of the Service Processor in an SNA/Subarea Network ...... C-2
Definition of Service Processor in an APPN/HPR Network ......... C-2
3746-900 Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Definition of 3746-900 LAN Address ...................... C-2
Definition of Service LAN IP Addresses .................... C-2
Network Routing Protocol for Each Processor Type ............... C-3
Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
DCAF Remote Logon Password ........................ C-3
Disable Incoming Calls (to Service Processor) ................ C-3
Contents v
Parameter Definitions for Reporting Alerts to NetView ............. C-3
Network Node Processor Alerts MOSS-E Alerts: Mainstream Path Definition
APPN/HPR Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
SNA/Subarea Network
MOSS-E Alerts: Alternate Path Definition
Generate MOSS-E Alerts ............................ C-4
Performance Management CM/2 Parameters (NPM)
Service Processor Parameters for DCAF using CM/2 .............. C-4
For LAN-Attached Consoles
For SNA-Attached Consoles
For APPN/HPR-Attached Consoles
For IP-Attached Consoles ............................ C-4
For Modem-Attached Consoles ......................... C-4
Parameter Definitions for Point-to-Point Link Definition ............. C-5
Parameter Definitions for RSF
Customer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Remote Support Facility Authorization
Set Automatic Microcode Download Option .................. C-5
......................... C-3
.................. C-3
. . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
................... C-4
.............. C-4
........................... C-4
........................... C-4
....................... C-4
........................... C-5
..................... C-5
Appendix D. Supported Connections between the Service Processor and
a Remote Workstation .............................. D-1
Appendix E. Use of the 7855 Buttons: ←, ↑, →, and ↓ ........... E-1
Appendix F. Controller Expansion Component Locations .......... F-1
Appendix G. Service Processor External Cable References ....... G-1
Service Processor and Network Node Processor Cables for the 3746-900 . G-1 Service Processor and Network Node Processor Cables for the 3746-950 . G-2 Service Processor Cables for the 3745 Models 21A, 31A, 41A, 61A, and 17A G-3
Cable from the Service Processor Processor to the 8228 ........... G-4
Interchange Circuit for Standard LAN Cable ................... G-4
Cable from the Service Processor to the External Modem for RSF ...... G-5
Modem Cable (PN 0782985) ........................ G-5
Interchange Circuits for the Cables between the Service Processor and
the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-5
Modem Cable (PN 0782984) ........................ G-6
Interchange Circuits for the Modem Adapter Cable ............ G-6
Cable between the Service Processor and the Display ............. G-7
Interchange Circuits for the Extender Cable between the Service
Processor and the Display ......................... G-7
Cables between the Keyboard, the Mouse and the Service Processor .... G-8
Keyboard Extender Cable .............................. G-8
Mouse Extender Cable ............................... G-8
Appendix H. Service Processor Aids ..................... H-1
Computer Exploded View .............................. H-1
Input/Output Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-2
Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-2
| Cover Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-2
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-3
EMC Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-3
| Diskette / Hard Drive Removal ......................... H-3
vi 3745-XXA vi 3746-9X0: 6578 SPIM
CD-ROM Drive Removal ............................. H-4
Power Supply Removal System Board Layout
System Board Locations ............................. H-5
System Board Switch Settings
Diskette Write Access Switch (SW1-1)
Clear CMOS Switch (SW1-2) ......................... H-7
Service Processor Configuration / Setup Utility
| Service Processor Configuration Reference Based on 6578-RAU ..... H-8
Appendix I. Service Processor Part Numbers ................. I-1
| Parts Listing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-2
Appendix J. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . J-1
Customer Documentation for the 3746 Model 950 ................. J-1
Service Documentation for the IBM 3746 Model 950
Customer Documentation for the 3745 (All Models) and 3746 (Model 900) . J-10 | Additional Customer Documentation for the 3745 Models 130, 150, 160, and | 170
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . J-16
Service Documentation for the IBM 3745 (Models 210, 21A, 310, 31A, 410,
41A, 610, and 61A) and 3746 (Model 900) ................... J-17
Additional Service Documentation for the IBM 3745 Models 130, 150, 160,
170, and 17A .................................... J-22
.............................. H-4
............................... H-5
.......................... H-7
................... H-7
.................. H-8
............... J-6
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-3
Contents vii
viii 3745-XXA viii 3746-9X0: 6578 SPIM
Figures
1-1. Service Processor Environment ...................... 1-7
1-2. Installing Label on the Front Side of the Service Processor ..... 1-10
1-3. Installing Brackets PN 58G5752 ..................... 1-10
1-4. Installing Plate PN 58G5755 ....................... 1-11
1-5. Installing Captive Nuts for the Service Drawer
1-6. Installing the Service Drawer ....................... 1-12
1-7. Installing the Service Processor Unit in the Controller Expansion
(Front Side) 1-8. Installing the Display in the Controller Expansion (Front Side) ... 1-13
1-9. Installing the Keyboard .......................... 1-14
1-10. Cable Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
1-11. Installing the Display and Keyboard on a Table ............ 1-15
1-12. Power Cords Connection
1-13. Power Cord for Power Strip ....................... 1-17
1-14. Use of the 8228 Setup Aid
1-15. Installing the 8228 (Controller Expansion Rear Side) ......... 1-19
1-16. Connecting the 8228 to the Service Processor ............ 1-20
1-17. Connecting the 8228 to the Service Processor Installed in the
Controller Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
1-18. 7858 Front Side .............................. 1-22
1-19. 7858 Rear Panel .............................. 1-22
1-20. 7858 Operator Panel Display ....................... 1-23
1-21. 7858 Operator Panel Display ....................... 1-24
| 1-22. Connecting the Service Processor (6578) from COM1 to the 7858 . 1-26
1-23. Installing the 7858 in the Controller Expansion ............ 1-26
1-24. 7857 Front Panel ............................. 1-27
1-25. 7857 Rear Panel .............................. 1-28
1-26. 7857 Operator Panel Display ....................... 1-30
| 1-27. Connecting the Service Processor (6578) from COM1 to the 7857 . 1-31
1-28. Installing the 7857 in the Controller Expansion ............ 1-32
1-29. MOSS-E View Primary Panel ...................... 1-34
1-30. Service Processor Customization .................... 1-35
1-31. Customer Information Customization .................. 1-36
1-32. SP Time and Date Customization .................... 1-36
1-33. Service LAN Addresses .......................... 1-37
1-34. NetView Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
1-35. NetView Link/Reporting Customization ................. 1-39
1-36. Example of Switched Major Node Definition .............. 1-40
1-37. Example of NCP Generation for an SDLC Link to NetView ..... 1-41
1-38. Example of NCP Generation for a LAN Link to NetView ....... 1-41
1-39. Token-Ring 3270 Session Customization ................ 1-42
1-40. CCM Remote Configuration Panel .................... 1-42
1-41. Example of a Switched Major Node Definition ............. 1-43
1-42. Retain Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-44
1-43. DCAF Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
1-44. DCAF Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
1-45. Point-to-Point Protocol Configuration .................. 1-47
1-46. Java Console Configuration ....................... 1-48
1-47. SP Customization Message ....................... 1-48
1-48. SP Customization In Progress ...................... 1-49
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
......................... 1-16
........................ 1-18
............. 1-11
Copyright IBM Corp. 2001 ix
1-49. SP Customization Completed ...................... 1-49
1-50. SP Reboot
2-1. AC Outlet Distribution Box Connections in Controller Rack
2-2. LAN attached to the Service Processor .................. 2-7
3-1. Keyboard Connector Voltages 3-2. Drive Connector Labels
5-1. Screw Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
5-2. Customization Panel
E-1. 7855 Front Panel ............................. E-1
F-1. Controller Expansion Inventory Chart (Front View) F-2. Controller Expansion Inventory Chart (Rear View) F-3. Installing Captive Nuts and Brackets for the Display, Drawer, SP and
NNP Based on PC Type 6578
F-4. Installing Captive Nuts for LCBs ...................... F-5
F-5. Installing Captive Nuts for 8229s ..................... F-6
F-6. Installing Captive Nuts and Brackets for MAE
F-7. Installing Brackets (PN 58G5752) for Processor Type 6578 ...... F-8
F-8. Units Installation in the Controller Expansion (SP and NNP Type
6578)
F-9. Units Installation in the Controller Expansion (SP and NNP Type 6578
+ MAE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-9
F-10. Connecting the Units to the ac Outlet Distribution Box ........ F-10
G-1. Service Processor and Network Node Processor Cables for 3746-900 G-1 G-2. Service Processor and Network Node Processor Cables for 3746-950 G-2
G-3. Service Processor Cables for 3745 Models xxA ............ G-3
G-4. LAN Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-4
G-5. Cable between the Service Processor and the Modem (PN 0782985) G-5
G-6. Modem Cables Pin Assignments (PN 0782985) ............ G-5
G-7. Modem Cable Adapter (PN 0782984) .................. G-6
G-8. Modem Cables Pin Assignments (PN 0782984) ............ G-6
G-9. Cables between the Service Processor and the Display ....... G-7
G-10. Extender Cable for Service Processor and Display connection ... G-7
G-11. Cables between the Service Processor and the Display ....... G-8
G-12. Keyboard Extender Cable ........................ G-8
G-13. Mouse Extender Cable .......................... G-8
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-49
...... 2-2
...................... 3-19
.......................... 3-31
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
........... F-2
........... F-3
....................... F-4
.............. F-7
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-9
x 3745-XXA x 3746-9X0: 6578 SPIM
Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area.
References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of IBM’s intellectual property rights may be used instead of the IBM product, program, or service. Evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, are the user’s responsibility.
IBM may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive Armonk, NY 10504-1785
U.S.A.
For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to:
IBM World Trade Asia Corporation
Licensing
2-31 Roppongi 3-chome, Minato-ku Tokyo 106, Japan
The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.
This information is for planning purposes only. The information herein is subject to change before the products described become available.
Copyright IBM Corp. 2001 xi
European Union (EU) Statement
This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM can not accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.
Year 2000 Statement
This product is Year 2000 ready. When used in accordance with its associated documentation, it is capable of correctly processing, providing, and/or receiving date data within and between the 20th and 21st centuries, provided all other products (for example, software, hardware, and firmware) used with the product properly exchange accurate date data with it.
Electronic Emission Notices
Federal Communications Commission (FCC) Statement
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Industry Canada Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité aux normes d'Industrie Canada
Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada.
Japanese Voluntary Control Council For Interference (VCCI) Statement
This equipment is in the 1st Class category (information equipment to be used in commercial and/or industrial areas) and conforms to the standards set by the
xii 3745-XXA xii 3746-9X0: 6578 SPIM
Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in commercial and industrial areas.
Consequently, when used in a residential area or in an adjacent area thereto, radio interference may be caused to radios and TV receivers, and so on.
Read the instructions for correct handling.
Power Line Harmonics (JEIDA) Statement
The guidelines of power line harmonics required by JEIDA are satisfied.
Korean Communications Statement
Please note that this device has been certified for business purpose with regard to electromagnetic interference. If you find this is not suitable for your use, you may exchange it for one of residential use.
New Zealand Radiocommunications (Radio) Regulations
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate measures.
Taiwanese Class A Warning Statement
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user will be required to take adequate measures.
Notices xiii
Trademarks
The following terms are trademarks of International Business Machines Corporation in the United States, or other countries, or both:
ACF/VTAM AIX Alert on LAN APPN AS/400 AssetID AT DATABASE 2 DB2 Enterprise Systems Connection Architecture ES/3090 ES/9000 ESCON Fax Concentrator HelpCenter
IBM LPDA Micro Channel MVS/ESA Nways OS/2 Parallel Sysplex PowerPC (logo) RETAIN S/370 S/390 System/36 VM/ESA VTAM Wake on LAN
NetView and Tivoli are trademarks of Tivoli Systems, Inc. in the United States, or other countries, or both.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and/or other countries.
Microsoft, Windows, Windows NT, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.
Pentium is a registered trademark of Intel Corporation in the U.S. and other countries.
UNIX is a registered trademark of the Open Group in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
Service Inspection Procedures
The Service Inspection Procedures help service personnel check whether the 3745/3746 conforms to IBM safety criteria. They have to be used each time the 3745/3746 safety is suspected. The Service Inspection Procedures section is located at the beginning of the:
3745 Communication Controller Models 210 to 61A Maintenance Information
Procedures, SY33-2054
3745 Communication Controller Models 130 to 17A Maintenance Information
Procedures, SY33-2070
3746-950 Service Guide, SY33-2108.3746-900 Service Guide, SY33-2116.
For the Service Processor, see the Service Inspection Procedures in “Safety Inspection Guide” on page A-3.
xiv 3745-XXA xiv 3746-9X0: 6578 SPIM
About This Guide
This guide provides installation and maintenance information for the Service Processor.
Who Should Use This Guide
The IBM personnel using this guide should be:
Trained to service the Service Processor, IBM 3745 Communication Controller,
3746-900, and 3746-950.
Familiar with the configuration of the 3745 Communication Controller,
3746-900, and 3746-950.
Familiar with the Service Processor service documentation.
How to Use This Guide
This guide provides procedures for installing and maintaining a Service Processor. To ensure the most efficient installation:
Read the instructions carefully before attempting to do them.
Complete each step before going to the next one.
Go through the chapters sequentially.
How This Guide Is Organized
Chapter 1 Presents the procedures for installing and connecting the Service
Processor, the 8228, and the RSF modem. It also gives procedures to customize the MOSS-E parameters.
Chapter 2 Introduces to the Service Processor problem determination. Chapter 3 Provides maintenance analysis procedures (MAPs) and
troubleshooting information for the Service Processor.
Chapter 4 Describes the diagnostics and tests available on the Service
Processor and how to invoke them.
Chapter 5 Describes the procedures for Service Processor FRU exchange. Chapter 6 Describes the service representative leaving procedure.
| Appendix A Provides safety notices for the Service Processor. | Appendix B Provides 6578 machine model specifications. | Appendix C Provides parameter worksheets for the Service Processor. | Appendix D Provides the supported connections between the Service Processor
| and a remote workstation. | Appendix E Explains how to use the 7855 modem buttons. | Appendix F Gives the component locations in the controller expansion | Appendix G Gives the external cable references.
Copyright IBM Corp. 2001 xv
| Appendix H Provides Service Processor aids for FRU location and removal, and | for configuration and setup.
| Appendix I Provides Service Processor part numbers. | Appendix J Gives the customer and service documentation bibliography.
Glossary X Gives a list of abbreviations.
Where to Find More Information
For a complete list of the Service Processor, 3745, 3746-900, and 3746-950 customer and service information manuals, see at the end of this manual. In this
SPIM, references are made to the following publications:
3746-950 Installation Guide, SY33-2107
3746-900 Installation Guide, SY33-2114
| 3746-950 IG: 3746-950 Installation Guide, SY33-2107
| 3745/130-17A Installation Guide, SY33-2067
3745 Communication Controller Models 210 to 61A Maintenance Information Procedures, SY33-2054
3745 Communication Controller Models 130 to 17A Maintenance Information Procedures, SY33-2070
3746-950 Service Guide, SY33-2108
3746-900 Service Guide, SY33-2116
| Service Processor and Network Node Processor Service User, SY33-2127
3745 Communication Controller Models A and 3746 Models 900 and 950: Overview, Installation, and Integration, GA27-4234
3745 Communication Controller Models A and 3746 Models 900 and 950: Serial Line Adapters, GA27-4235
3745 Communication Controller Models A and 3746 Models 900 and 950: Token Ring and Ethernet, GA27-4236
3745 Communication Controller Models A and 3746 Models 900 and 950: ESCON Channels, GA27-4237
3745 Communication Controller Models A and 3746 Models 900 and 950: Physical Planning, GA27-4238
3745 Communication Controller Models A and 3746 Models 900 and 950: Management Planning, GA27-4239
3745 Communication Controller Models A and 3746 Models 900 and 950: Multiaccess Enclosure Planning, GA27-4240
3745 Communication Controller Models A and 3746 Models 900 and 950: Protocol Introductions, GA27-4241
xvi 3745-XXA xvi 3746-9X0: 6578 SPIM
Additional Information on the Web
You can access the latest news and information about IBM network products, customer service and support, and microcode upgrades at: www.ibm.com/networking
Online Documentation from CD-ROM
| Starting at EC H10000A and EC H10010A (and above), the Service Processor is | shipped with a CD-ROM that contains the licensed internal code and a copy of the | 3746 Web site. You will find marketing, product engineering, and other information
about CCP products on this Web page.
To access this page:
1. Insert the CD-ROM into the CD-ROM disk drive of the Service Processor.
2. From the MOSS-E primary menu, click Information
3. Double-click CD-ROM documentation
4. If you want to display the CCP documentation, click Go to Documentation
Note: To see the latest version of the Web site, go to: w3.lagaude.ibm.com/ccp/3746.htm
Service Personnel Definitions
See one of the following manuals:
3745 Communication Controller Models 210 to 61A Maintenance Information
Procedures, SY33-2054
3745 Communication Controller Models 130 to 17A Maintenance Information
Procedures, SY33-2070
3746-950 Service Guide, SY33-21083746-900 Service Guide, SY33-2116
About This Guide xvii
xviii 3745-XXA xviii 3746-9X0: 6578 SPIM
Chapter 1. Installing and Setting Up Your Service Processor
This chapter describes a number of installation scenarios and the tasks involved in each scenario, and provides detailed installation steps.
Prerequisite Documentation
Note: The following list gives the references to all the documents that can be used
during the installation, but depending on your installation scenario not all of the documents will be needed.
Documents used during the installation:
1. 3746-900 IG: 3746-900 Installation Guide, SY33-2114 (see note 1)
2. 3745 IG: 3745/210-61A Installation Guide, SY33-2057 (see note 2)
3. 3746-950 IG: 3746-950 Installation Guide, SY33-2107 (see note 4)
4. 3745/130-17A Installation Guide, SY33-2067 (see note 3)
5. Output from the standalone Controller Configuration and Management.
6. SPIM:
Service Processor Installation and Maintenance (Based on 7585, 3172, and
9585), SY33-2120
Service Processor Installation and Maintenance (Based on 6275),
SY33-2125
Service Processor Installation and Maintenance (Based on 6563),
SY27-0393
| Service Processor Installation and Maintenance (Based on 6578), | GY27-0406
7. NNPIM:
Network Node Processor Installation and Maintenance (Based on 7585 or
3172), SY33-2112
Network Node Processor Installation and Maintenance (Based on 6275),
SY33-2126
Network Node Processor Installation and Maintenance (Based on 6563),
SY27-0394
| Network Node Processor Installation and Maintenance (Based on 6578), | GY27-0407
8. Service Processor and Network Node Processor Service User, SY33-2127
9. MES: 3745 MES and Field BMs for model conversion
10. 3745 Bypass Card Plugging Guide, SY33-2097 (on line document see note 1)
11. 7855 Modem Model 10 Guide to Operation, GA33-0160 or 7857 Guide to Operation, GA13-1839
12. Parameter sheets from the 3745 Communication Controller Models A and 3746 Models 900 and 950: Overview, Installation, and Integration, GA27-4234.
Copyright IBM Corp. 2001 1-1
Notes:
This document is used when:
1. Installing a 3746-900.
2. Installing a 3745 Model X1A.
3. Installing a 3745 Model 17A.
4. Installing a 3746-950.
5. Installing the MES 3745 models conversion to models A
6. Installing the MES 3746-900 model conversion to 3746-950
1-2 3745-XXA 1-2 3746-9X0: 6578 SPIM
Installation Scenarios
Depending on the machine and the MES received, determine which installation scenario you are going to perform (from Scenario 1 to Scenario 16). See Table 1-1 on page 1-4 and Table 1-1 on page 1-4 to see how the installation tasks can be distributed between two service representatives and define which document must be used to start the installation and have an overview of the installation sequence.
Note: See Table 1-2 on page 1-4 for more details about each scenario. If you are installing a 3745 Model 17A, the statements concerning the installation of an expansion frame and the procedures "CDF verify" and "locate bypass cards positions" are not applicable.
Note: You can install the 3746-900 first and then connect the Service Processor and run all diagnostics. Afterward the 3745 can be modified to model A (if necessary) and connected to the 3746-900
Chapter 1. Installing and Setting Up Your Service Processor 1-3
Table 1-1. Installation Scenarios
Machine and/or MES Received Scenario
3745 Model 170 or Model 210 to 610 1
Service Processor 2
3745 MES model conversion and 3746-900 3
3745 MES model conversion and 3746-900 and Service Processor 4
3745 Model 17A or Model 21A to 61A 5
3745 Model 17A or Model 21A to 61A and Service Processor 6
3746-900 7
3746-900 and 3745 MES model conversion 8
3746-900 and 3745 MES and Service Processor 9
3746-900 and 3745 Model 17A or 21A to 61A 10
3746-900 and 3745 Model 17A or 21A to 61A and Service Processor 11
3746-950 and network node processor 12
3746-950, Service Processor, and Network Node Processor 13
3746-900 MES conversion to Model 3746-950 and network node processor 14
3746-900 MES conversion to Model 3746-950, Service Processor and Network Node
15
Processor
3746-900 MES installation of APPN and network node processor 16
Note: The installation sequence given in Table 1-2 can be modified as you are able to install the 3746-900 first and then connect to the 3745 model A. It is no more mandatory to start with the 3745 MES (to migrate to model A) or with the
3745 Installation Guide.
Table 1-2 (Page 1 of 3). Installation Scenario Tasks and Documentation
Scenario CE Tasks Documentation Installation Sequence
Scenario 1 1st Install the 3745-XX0 base
frame.
2nd Install expansion frame (if any). 3745 Installation Guide
Scenario 2 1st Install the Service Processor. Service Processor Installation
Scenario 3 1st Install the MES model
conversion.
Scenario 4 1st Install the MES model
conversion.
2nd Install the Service Processor. Service Processor Installation
Scenario 5 1st Install the 3745-XXA base
frame.
2nd Install expansion frame (if any). 3745 Installation Guide
3745 Installation Guide Start with the 3745 IG and
install the 3745-XX0.
Start with the SPIM and
and Maintenance
MES model conversion XX0 to XXA
MES model conversion XX0 to XXA
and Maintenance
3745 Installation Guide Start with the 3745 IG and
install the SP..
Start with the MES and connect the 3745 XXA to the existing SP.
Start with the MES and using the SPIM install the SP.
connect the 3745-XXA to the existing SP.
1-4 3745-XXA 1-4 3746-9X0: 6578 SPIM
Table 1-2 (Page 2 of 3). Installation Scenario Tasks and Documentation
Scenario CE Tasks Documentation Installation Sequence
Scenario 6 1st Install the 3745-XXA base
frame.
2nd Install the Service Processor. Service Processor Installation
Scenario 7 1st Install the 3746-900 (off line). 3746-900 Installation Guide Start with the 3746 IG and
2nd Prepare the 3745-XXA: CDF
verify, Bypass Cards
2
CEs
Connect the 3746-900 to the
3745.
3745 Installation Guide Start with the 3745 IG and
using the SPIM install and connect the SP..
and Maintenance
install and connect the 3746-900 to the 3745-XXA.
3746-900 Installation Guide
3746-900 Installation Guide
Scenario 8 1st Install the MES model
conversion and prepare the 3745-XXA.
CDF verify - Bypass Cards
2nd Install the 3746-900 (offline. 3746-900 Installation Guide 2
CEs
Scenario 9 1st Install the MES model
2nd Install the Service Processor. Service Processor Installation
Install the 3746-900 (offline). 3746-900 Installation Guide 2
CEs
Scenario 10 1st Install the 3745-XXA base
2nd Install expansion frame (if any)
2
CEs
Connect the 3746-900 to the
3745.
conversion and prepare the 3745-XXA.
CDF verify - Bypass Cards
Connect the 3746-900 to the
3745.
frame.
and the 3746-900. Connect the 3746-900 to the
3745.
MES model conversion XX0 to XXA 3746-900 Installation Guide
3746-900 Installation Guide
MES model conversion XX0 to XXA 3746-900 Installation Guide
and Maintenance
3746-900 Installation Guide
3745 Installation Guide Start with the 3745 IG and
3745 Installation Guide 3746-900 Installation Guide 3746-900 Installation Guide
Start with the MES to convert the 3745 to model XXA, then using the 3746 IG install and connect the 3746-900.
Start with the 3745 MES convert the 3745 to XXA using the SPIM install the SP, then using the 3746 IG install and connect the 3746-900.
install the 3745 XXA. Then, using the 3746 IG, install the 3746-900. The machines are connected to an existing SP.
Scenario 11 1st Install the 3745-XXA base
frame and the Service Processor.
2nd Install expansion frame (if any)
and the 3746-900.
2
CEs
Scenario 12 1st Install the 3746-950.. 3746-950 Installation Guide Start with the 3746 IG and
2nd Install the Network Node
Chapter 1. Installing and Setting Up Your Service Processor 1-5
Connect the 3746-900 to the
3745.
Processor.
3745 Installation Guide Service Processor Installation
3745 Installation Guide 3746-900 Installation Guide 3746-900 Installation Guide
Network Node Processor Installation and Maintenance
Start with the 3745 IG and install the 3745 XXA. Then, using the SPIM, install the SP. Using the 3746 IG, install the 3746-900.
connect the 3746 950 to the existing SP. Then using the network node processor installation and maintenance, install the NNP.
Table 1-2 (Page 3 of 3). Installation Scenario Tasks and Documentation
Scenario CE Tasks Documentation Installation Sequence
Scenario 13 1st Install the 3746-950. 3746-950 Installation Guide Start with the 3746 IG to
install the 3746-950, the SPIM to install the SP, and the network node processor installation and maintenance to install the NNP.
2nd Install Service Processor. Service processor Installation
and Maintenance
2nd Install the Network Node
Processor.
Scenario 14 1st Install the MES model
conversion from 3746-900 to 3746-950.
Scenario 15 1st Install the MES model
conversion from 3746-900 to 3746-950
2nd Install the Service Processor. Service Processor Installation
2nd Install the Network Node
Processor.
Network Node Processor Installation and Maintenance
3746-900 to 3746-950 MES model conversion and the 3746-950 Installation Guide
3746-900 to 3746-950 MES model conversion, 3746-950 IG and the
and Maintenance Network Node Processor Installation and Maintenance
Start with the MES, then use the 3746 IG to connect the 3746-950 to an existing SP, and the network node processor installation and maintenance to install the NNP.
Start with the MES and the 3746-950 IG then use the SPIM to install the SP and the network node processor installation and maintenance to install the NNP.
Scenario 16 1st Install APPN on the 374-900
MES.
2nd Install the Network Node
Processor.
MES APPN on 3746-900 Start with the MES to
install APPN on the 3746-900, then use the NNPIM to install the network node processor.
Network Node Processor Installation and Maintenance
1-6 3745-XXA 1-6 3746-9X0: 6578 SPIM
Installing Your Service Processor (Based on 6578 Model RAU)
|
Service Processor Overview
| The Service Processor is based on an IBM 6578 Model RAU, see “Service | Processor Configuration / Setup Utility” on page H-8 for details of the features | installed.
DCAF
Remote
Console
SNA
Network
Public
Switched
Network
IBM
RETAIN HOST
REMOTE SUPPORT
3745
3745 3745
900
Token-Ring
LAN
Modem
3746
MOSS-E
Service
Processor
CPCP
3746
950
3745
Control Room
DCAF
LAN-Attached
Console
Network Node
Processor-B
Network Node
Processor-A
Controller Rack
Figure 1-1. Service Processor Environment
Chapter 1. Installing and Setting Up Your Service Processor 1-7
Service Processor Installation Tasks
Note: If you are not familiar with the Service Processor operations, refer to Service Processor and
Network Node Processor Service User, SY33-2127, and then return here.
TASK DESCRIPTION GO TO
1 Installation preparation “Step 1: Preparing Your Installation”. 2 Install the System Unit, Display, and Keyboard “Step 2: Installing the System Unit, Display,
and Keyboard” on page 1-9.
3 Install the 8228 and connect to the Service
Processor
4 Install and connect the RSF modem to the Service
Processor
5 Customize your &SO. according to the customer’s
options
“Step 3: Installing the Service Processor Access Unit (8228)” on page 1-18.
“Step 4: Installing and Connecting the RSF Modem to the Service Processor” on page 1-21 .
“Step 7: Customizing Your Service Processor” on page 1-33.
Step 1: Preparing Your Installation
Obtain from the customer the following parameter worksheets:
1. "Parameter definitions for RSF"
2. "NetView path parameters"
3. "Service Processor integration"
4. "Service Processor parameters for DCAF"
5. "NCP dump transfer" (not applicable for 3746-950)
These parameter worksheets are part of the 3745 Communication Controller Models A and 3746 Models 900 and 950: Planning Guide, GA33-0457 Appendix A and must be filled in by the customer. A copy of these parameter worksheets is given at the end of this manual see Appendix C, “Parameter Worksheets.”
1-8 3745-XXA 1-8 3746-9X0: 6578 SPIM
Step 2: Installing the System Unit, Display, and Keyboard
1. Unpack Your Service Processor
You need the following items to complete this installation:
Service Processor and
Power Cord
Keyboard, Mouse,
and Keyboard Cable
Display and
Display Power Cord
Publications and diskettes
2. Check that you have received the following parts:
a. Four brackets (PN 58G5752) b. Two plates (PN 58G5755) c. One service drawer assembly (PN 58G5763) d. One label (PN 0782966) e. Ten nuts (PN 58G5766)
f. Twelve screws (PN 1621230), eight screws (PN 2665527) and two screws
(PN 1621232)
3. Using label (PN 0782966), identify your Service Processor-A or Service
Processor-B by sticking the appropriate label A on the front side of the unit (see Figure 1-2 on page 1-10).
Chapter 1. Installing and Setting Up Your Service Processor 1-9
A
Figure 1-2. Installing Label on the Front Side of the Service Processor
4. If you have a controller expansion, install the Service Processor kit PN
58G5698 (service drawer, brackets, and plates), and go to step 5. Otherwise, go to step 16 on page 1-14.
5. Open the front and rear doors of the controller expansion. See Figure F-3 on page F-4 and locate the positions to install the brackets for the display and the Service Processor. Also, locate the position to install the service drawer.
6. For the display and the Service Processor, install four brackets 1 (PN 58G5752) and secure using eight screws 2 (PN 2665527).
X
X
X
X
X
X
1
Figure 1-3. Installing Brackets PN 58G5752
2
7. On the brackets installed for the display and the service processor, install plate 4 (PN 58G5755) using four screws 3 (PN 1621230).
1-10 3745-XXA 1-10 3746-9X0: 6578 SPIM
Loading...
+ 234 hidden pages
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use