IBM 1NA, 1ND, 1NR User Manual

IBM SureMark printers shrink costs, provide ultimate operational
IBM SureMark single-station printers 1NR in pearl and iron gray
efficiency and set the standard for “green” retailing
IBM SureMark Printer
Single-station model 1NR (1NA, 1ND)

The world’s premier retail printer

Retailers realize now is the time to drive
transformation and make their opera-
tions smarter and more competitive.
Those who invest in technology that
can shrink costs while providing opera-
tional efficiencies and integrating
“green” principles into their business will
be positioned for the future.

Highlights

Fastest IBM receipt printer
top competitor
Easy to manage with IBM exclu-
sive Remote Management
Agent
Accurate, programmable sensor
system monitors printer
“health”
Reduces paper changes by
46% with support for four-inch
(102 mm) rolls
Eco-friendly packaging and
receipt media
Resists spillage—channels
liquids away from critical
components
Flexible mounting options
include wall mounting with
upside down printing
Simplifies ordering and inven-
tory management with stream-
lined model structure
For these retailers, IBM introduces new
models of the IBM SureMark™ single-
station printer. Built for ultimate retail-
hardened performance in demanding
environments, the IBM SureMark printer
delivers unmatched speed and reliability
and is easy to manage and service;
plus it offers earth-friendly design and
packaging that set new world
standards.
IBM SureMark printers boost operational efficiency and cut costs
A new world standard for retail receipt printers
1. Fast 80 LPS receipt printing for single-byte
(SBCS) or double-byte (DBCS) printing
2. Push button receipt cover opening
3. Easy drop-in paper loading and large
four-inch (102 mm) receipt roll helps reduce downtime and training expenses
4. Retail-hardened, spill-resistant design
delivers high reliability in the harshest retail environments
5. Extended code page support (27 total)
enables worldwide use
6. 3 MB user flash memory supports bar-
codes, logos, color graphics and TrueType™ fonts
7. A programmable audible alarm can be
used to prompt users
8. Paper motion sensor detects jams and
reduces waste of receipt media. Paper low sensor is accurate and programmable, reducing labor expenses. Print head and cutter health sensors minimize downtime
9. All IBM peripherals are tested, engineered,
color coordinated, provide latching connec­tions, are compatible and optimized to work as a total store solution
10. Powered USB and RS-485 connectivity
eliminates the need for a separate power brick and conserves counter space
11. Standard USB and RS-232 connectivity
integrates with IBM and third-party POS systems (external power brick or special cable required)
12. Epson Emulation and Compatibility Modes
ease transition to new models and enable easy replacement of competitive printers
13. All packaging materials are recyclable and
most are made from recycled post­consumer waste
14. An optional wall mounting bracket can be
used to save valuable counter space
A new world standard for retail receipt printers
Fast printing wins customers and improves
productivity
New IBM SureMark printers are specifi-
cally designed to meet the rigors of
retail environments and feature the
most advanced printer technologies
today to speed transactions. With a
1
record 80 lines per second (LPS)
for
single-byte (SBCS) or double-byte
(DBCS), these faster printers process
transactions 27% quicker than the top
competitor to improve customer satis-
faction and employee productivity.
IBM innovations, such as standard
2
flash memory, help retailers print
3 MB
“value added” messages on receipts
while keeping checkout lanes moving.

Remote management reduces TCO

IBM SureMark single-station printers
lower operating costs and total cost of
ownership with easy-to-manage fea-
tures including IBM Retail Systems
Management tools. Remote
Management Agent (RMA) and
IBM Director software, provided at no
additional cost, keep your business
running smoothly by providing critical
maintenance and environmental
information. Business IT costs are
reduced by managing your POS,
peripherals and application locally or
from a remote site.

Unique features mean fewer service calls

and less downtime
IBM SureMark printers are designed
with a built-in sensor system that con-
tinuously monitors the printer’s “health.”
A paper motion sensor detects jams
and reduces waste of receipt media.
Print head and cutter sensors minimize
downtime by identifying parts that are
about to fail so they can be replaced
proactively. Additionally, easy drop-in
paper loading and a large four-inch
(102 mm) receipt roll reduce downtime
and training expenses. Retailers can
save up to five minutes per media roll
change by using the paper low prompt
to initiate roll changes. When linked
with Remote Management Agent
software, store managers can be auto-
matically paged when a printer paper
low sensor is tripped, ensuring that the
manager will bring a new receipt roll to
the cashier without interrupting
transactions.
Cost cutting design and performance
deliver quick ROI
Operating costs are significantly
reduced due to the easy-to-service
design of IBM SureMark printers. Key
printer components like thermal print
head and cards can be replaced by
trained personnel instead of costly serv-
ice technicians. Covers are easily
removed and replaced, helping to
reduce costs through better inventory
management and accommodating POS
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