IBM 7870B4U, BladeCenter HS22, 7870, 1936, 1911 Service Manual

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BladeCenter HS22 Type 7870, 1936, and 1911

Problem Determination and Service Guide

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BladeCenter HS22 Type 7870, 1936, and 1911

Problem Determination and Service Guide

Note: Before using this information and the product it supports, read the general information in “Notices” on page 239 and the Safety Information, Environmental Notices and User Guide, Warranty Information documents on the IBM Documentation CD.

The most recent version of this document is available at http://www.ibm.com/systems/support/.

Fourteenth Edition (July 2011)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Safety ...............v

Safety statements ............vi

Chapter 1. Start here .........1

Diagnosing a problem ...........1

Undocumented problems ..........5

Chapter 2. Introduction ........7

Related documentation

Use this information to identify and locate related blade server documentation.

This Problem Determination and Service Guide document is in Portable Document Format (PDF) on the IBM Documentation CD. It contains information to help you solve problems yourself, and it contains information for service technicians:

v Installation and User's Guide

The Installation and User's Guide contains general information about the blade server, including how to install supported optional devices and how to configure the blade server. The following documentation also comes with the blade server.

v Safety Information

This document is in PDF on the IBM Documentation CD. It contains translated caution and danger statements. Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information document.

v Warranty and Support Information

This document is in PDF on the IBM Documentation CD. It contains information about the terms of the warranty and getting service and assistance.

v Environmental Notices and User Guide

This document is in PDF on the IBM Documentation CD. It contains translated environmental notices.

v Integrated Management Module User's Guide

HS22 Type 7870 and 1936

This document is in PDF on the IBM Web site. This document explains how to use the functions of the IMM installed in an IBM server. The IMM works with IBM System x Server Firmware to provide systems-management capability for System x and BladeCenter servers.

v Advanced Management Module Messages Guide

This document is in PDF on the IBM Web site at http://www.ibm.com/ systems/support/. This document provides a complete list of all non-device specific events and recommended actions, sorted by event ID. Device specific event information is in the documentation for the device.

v BladeCenter GPU Expansion Blade Installation Guide

This document is in PDF on the IBM Web site at http://www.ibm.com/ systems/support/. This document includes information about the BladeCenter GPU expansion unit, including instructions for installing options and troubleshooting problems in the expansion unit.

Depending on your BladeCenter product, additional documents might be included on the IBM Documentation CD. In addition to the documentation in this library, be sure to review the Planning and Installation Guide for your BladeCenter unit for information to help you prepare for system installation and configuration. To check for updated documentation and technical updates, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click BladeCenter.

3. Under Popular links, click Publications lookup.

4. From the Product family menu, select BladeCenter HS22 and click Continue.

Notices and statements in this document

Use this information to understand the most common documentation notices and statements and how they are used.

The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the IBM Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.

The following notices and statements are used in this document:

v Note: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you

avoid inconvenient or problem situations.

v Attention: These notices indicate possible damage to programs, devices, or data.

An attention notice is placed just before the instruction or situation in which damage might occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

8 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Features and specifications

Use this table to view specific information about the blade server, such as blade server hardware features and the dimensions of the blade server.

Notes:

1. Power, cooling, removable-media drives, external ports, and advanced system management are provided by the BladeCenter unit.

2. The operating system in the blade server must provide USB support for the blade server to recognize and use USB media drives and devices. The BladeCenter unit uses USB for internal communications with these devices.

Chapter 2. Introduction 9

The following table is a summary of the features and specifications of the blade server.

Table 1. Features and specifications

Microprocessor: Supports up to two multi-core Intel Xeon microprocessors. Note: Use the Setup utility to determine the type and speed of the microprocessors in the blade server.

Memory:

v 12 dual inline memory module

(DIMM) connectors

v Type: Very Low Profile (VLP)

double-data rate (DDR3) DRAM. Supports 1 GB, 2 GB, 4 GB, 8 GB, and 16 GB DIMMs with up to 192 GB of total memory on the system board

Integrated functions:

v Horizontal-compact-form-factor

(CFFh) expansion card interface

v Vertical-combination-I/O (CIOv)

expansion card interface

v Local service processor: Integrated

Management Module (IMM) with Intelligent Platform Management Interface (IPMI) firmware

v Integrated Matrox G200eV video

controller

v LSI 1064E SAS controller v Broadcom BCM5709S dual-port

Gigabit Ethernet controller

v Integrated keyboard/video/mouse

(cKVM) controller through IMM

v Light path diagnostics v RS-485 interface for communication

with the management module

v Automatic server restart (ASR) v USB 2.0 for communication with

cKVM and removable media drives (an external USB port is not supported)

v Serial over LAN (SOL) v Redundant buses for

communication with keyboard, mouse, and removable media drives

Predictive Failure Analysis (PFA) alerts:

v Microprocessors v Memory v Storage drives

Electrical input: 12Vdc

Environment:

v Air temperature:

– Blade server on: 10°C to 35°C

(50°F to 95°F). Altitude:0mto

914.4 m (0 ft to 3000 ft)

– Blade server on: 10°C to 32°C

(50°F to 89.6°F). Altitude: 914.4 m to 2133.6 m (3000 ft to 7000 ft)

– Blade server off: 10°C to 43°C

(50°F to 109.4°F). Altitude: 914.4 m to 2133.6 m (3000 ft to 7000 ft)

– Blade server shipping: -40°C to

60°C (-40°F to 140°F)

v Humidity:

– Blade server on: 8% to 80% – Blade server off: 8% to 80% – Blade server storage: 5% to 80% – Blade server shipment: 5% to

100%

v Particulate contamination:

Attention: Airborne particulates and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server. For information about the limits for particulates and gases, see “Particulate contamination” on page 241.

Drives: Supports up to two hot-swap, small form factor (SFF) Serial Attached SCSI (SAS) or Serial ATA (SATA) storage drives

Size (Type 7870 and Type 1936):

v Height: 24.5 cm (9.7 inches) (6U) v Depth: 44.6 cm (17.6 inches) v Width: 2.9 cm (1.14 inches) v Maximum weight: 4.8 kg (10 lb)

Size (Type 1911):

v Height: 24.5 cm (9.7 in) v Depth: 44.6 cm (17.6 in) v Width: 14.5 cm (5.71 in) v Maximum weight: 8.15 kg (40.02 lb)

NEBS Environment

v Air temperature:

– Blade server on: 5°C to 40°C (41°F

to 104°F). Altitude: -60 m to 1800 m (-197 ft to 6000 ft)

– Blade server on: 5°C to 30°C (41°F

to 86°F). Altitude: 1800 m to 4000 m (6000 ft to 13000 ft)

– Blade server off: -5°C to 55°C

(23°F to 131°F). Altitude: -60 m to 1800 m (-197 ft to 6000 ft)

– Blade server off: -5°C to 45°C

(23°F to 113°F). Altitude: 1800 m to 4000 m (6000 ft to 13000 ft)

– Blade server storage: -40°C to

60°C (-40°F to 140°F)

v Humidity: 8% to 85% v Particulate contamination:

10 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Blade server controls and LEDs

Use this information for details about the controls and LEDs on the blade server.

The following illustration identifies the buttons and information LEDs on the blade-server control panel.

Power LED

Activity LED

Location LED

Information LED

Fault LED

Power-on LED: This green LED indicates the power status of the blade server in the following manner:

v Flashing rapidly: While the service processor in the blade server is initializing

and synchronizing with the management module, the power-on LED flashes rapidly, and the power-control button on the blade server does not respond. This process can take approximately two minutes after the blade server has been installed. If the LED continues to flash rapidly, the blade server might not have power permissions assigned to it through the Advanced Management Module, the BladeCenter unit does not have enough power to turn on the blade server, or the service processor (IMM) on the blade server is not communicating with the Advanced Management Module.

v Flashing slowly: The blade server has power supplied and is ready to be turned

on.

v Lit continuously: The blade server has power and is turned on.

Powe r button

NMI button

KVM select button/LED

Media-tray select button/LED

Activity LED: When this green LED is lit, it indicates that there is activity on the external storage device or network.

Location LED: The system administrator can remotely turn on this blue LED to aid in visually locating the blade server. When this LED is lit, the location LED on the BladeCenter unit is also lit. The location LED can be turned off through the Advanced-Management-Module Web interface or through IBM For more information about the Advanced-Management-Module Web interface, see http://www.ibm.com/systems/management/. For more information about IBM Director, see the documentation on the IBM®Director CD that comes with the server, or visit the IBM®Director Information Center at http:// publib.boulder.ibm.com/infocenter/director/v6r1x/index.jsp.

Information LED: When this amber LED is lit, it indicates that information about a system event in the blade server has been placed in the Advanced-ManagementModule event log. The information LED can be turned off through the Advanced-Management-Module CLI, SNMP, or Web interface or through IBM Director Console. For more information about the Advanced-Management-Module Web interface, see http://www.ibm.com/systems/management/. For more

Director Console.

Chapter 2. Introduction 11

information about IBM®Director, see the documentation on the IBM®Director CD that comes with the server, or visit the IBM®Director Information Center at http://publib.boulder.ibm.com/infocenter/director/v6r1x/index.jsp.

Fault LED: When this amber LED is lit, it indicates that a system error has occurred in the blade server. The blade-error LED turns off only after the error is corrected.

Power-control button: Press this button to turn on or turn off the blade server.

Note: The power-control button has effect only if local power control is enabled

for the blade server. Local power control is enabled and disabled through the Advanced-Management-Module Web interface.

NMI button (recessed): The nonmaskable interrupt (NMI) dumps the partition. Use this recessed button only as directed by IBM Support.

Note: You can also send an NMI event to the selected blade server remotely using the AMM. For more information, see the BladeCenter Advanced Management Module User's Guide.

Keyboard/video/mouse (KVM) select button: Press this button to associate the shared BladeCenter unit keyboard port, video port, and mouse port with the blade server. The LED on this button flashes while the request is being processed and then is lit when the ownership of the keyboard, video, and mouse has been transferred to the blade server. It can take approximately 20 seconds to switch the keyboard, video, and mouse control to the blade server.

Using a keyboard that is directly attached to the Advanced-Management-Module, you can press keyboard keys in the following sequence to switch KVM control between blade servers instead of using the KVM select button:

NumLock NumLock blade_server_number Enter blade_server_number is the two-digit number of the blade-server bay in which

the blade server is installed. A blade server that occupies more than one blade-server bay is identified by the lowest bay number that it occupies.

If there is no response when you press the KVM select button, you can use the Advanced-Management-Module Web interface to determine whether local control has been disabled on the blade server. See http://www.ibm.com/systems/ management/ for more information.

Notes:

1. The operating system in the blade server must provide USB support for the blade server to recognize and use the keyboard and mouse, even if the keyboard and mouse have PS/2-style connectors.

2. If you install a supported Microsoft Windows operating system on the blade server while it is not the current owner of the keyboard, video, and mouse, a delay of up to 1 minute occurs the first time that you switch the keyboard, video, and mouse to the blade server. All subsequent switching takes place in the normal KVM switching time frame (up to 20 seconds).

Media-tray select button: Press this button to associate the shared BladeCenter unit media tray (removable-media drives) with the blade server. The LED on the button flashes while the request is being processed and then is lit when the

12 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

ownership of the media tray has been transferred to the blade server. It can take approximately 20 seconds for the operating system in the blade server to recognize the media tray.

If there is no response when you press the media-tray select button, you can use the Advanced-Management-Module Web interface to determine whether local control has been disabled on the blade server.

Note: The operating system in the blade server must provide USB support for the blade server to recognize and use the removable-media drives.

The following illustration identifies the information LEDs on the SAS hot-swap hard disk drive.

Hard disk drive activity LED (green): When this green LED is lit, it indicates that there is activity on the storage drive.

Hard disk drive status LED (amber): When this amber LED is lit, it indicates that an error has occurred with the storage drive. The LED turns off only after the error is corrected.

Chapter 2. Introduction 13

Turning on the blade server

Use this information to turn on the blade server.

After you connect the blade server to power through the BladeCenter unit, the blade server can start in any of the following ways:

v You can press the power-control button on the front of the blade server (see

“Blade server controls and LEDs” on page 11) to start the blade server.

Notes:

1. Wait until the power-on LED on the blade server flashes slowly before you press the power-control button. While the service processor in the blade server is initializing and synchronizing with the management module, the power-on LED flashes rapidly, and the power-control button on the blade server does not respond. This process can take approximately two minutes after the blade server has been installed.

2. While the blade server is starting, the power-on LED on the front of the blade server is lit and does not flash. See “Blade server controls and LEDs” on page 11 for the power-on LED states.

v If a power failure occurs, the BladeCenter unit and the blade server can be

configured to start automatically when power is restored through the Advanced Management Module.

v You can turn on the blade server remotely by using the management module. v If the blade server is connected to power (the power-on LED is flashing slowly),

the blade server is communicating with the management module, the operating system supports the Wake on LAN feature, and the Wake on LAN feature has not been disabled through the management module, the Wake on LAN feature can turn on the blade server.

Turning off the blade server

Use this information to turn off the blade server.

When you turn off the blade server, it is still connected to power through the BladeCenter unit. The blade server can respond to requests from the service processor, such as a remote request to turn on the blade server. To remove all power from the blade server, you must remove it from the BladeCenter unit. Shut down the operating system before you turn off the blade server. See the operating-system documentation for information about shutting down the operating system.

The blade server can be turned off in any of the following ways: v You can press the power-control button on the blade server (see “Blade server

controls and LEDs” on page 11). This starts an orderly shutdown of the operating system, if this feature is supported by the operating system.

v If the operating system stops functioning, you can press and hold the

power-control button for more than 4 seconds to turn off the blade server.

v The management module can turn off the blade server through the

Advanced-Management-Module Web interface. For additional information, see the IBM BladeCenter Management Module User’s Guide or go to http://www-03.ibm.com/systems/management/ for more information.

14 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Blade server system-board layouts

Use this layout to locate connectors, LEDs and switches on the system board of the blade server.

The following illustrations show the connectors, LEDs, and switches on the system board. The illustrations in this document might differ slightly from your hardware.

Blade server connectors

Use this information to locate blade server system-board components and connectors for optional devices.

The following illustration shows the system-board components, including connectors for user-installable optional devices, in the blade server.

Chapter 2. Introduction 15

System-board switches

Use this information to locate and define system-board switches in the blade server.

The following illustration shows the location of the light path diagnostics switch on the system board.

SW1

SW3

The following table describes the function of each switch in the switch blocks (SW1, SW2, SW3).

Switch number Description Switch setting Definition

SW1 - 1 Password override

switch

SW1 - 2 Trusted Platform

Module (TPM) physical presence

SW1 - 3 ICH9 RTC reset Normally open. Toggle

SW1 - 4 Boot using the backup

IMM code.

Changing position of this switch resets the power on password.

The default position is off.

to reset RTC.

The default position is off, allowing the blade server to boot from the primary IMM firmware.

This switch overrides the power on password. The system ships with this switch off, but it can be on or off in a functioning system.

Turning this switch to the on position indicates a physical presence to the TPM.

Resets the RTC. A momentary toggle is all that is required. To avoid excessive battery drain, do not leave this switch closed.

When the switch is in the default off position, the blade server will boot using the primary IMM firmware. When the switch is on, the blade server will boot using a backup of the IMM firmware.

16 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Switch number Description Switch setting Definition

SW1 - 5 Boot block recovery The default position is

off, allowing the blade server to boot from the primary UEFI

When the switch is on it allows the blade server to boot using the backup UEFI.

firmware.

SW1 - 6 IMM force update The default position is

off.

SW1 - 7 Wake on LAN (WOL)

disable

The default position is off.

For trained service technician only.

Turning this switch to the on position disables WOL.

SW1 - 8 Force H8 update The default position is

N/A

off.

SW3 Light path diagnostics

switch

The default position is off. Turning this switch on lights the light path diagnostic LEDs.

Push down on the light path diagnostics switch push button to light the diagnostic LEDs.

Chapter 2. Introduction 17

System-board LEDs

Use this information to locate system-board LEDs in the blade server.

You must remove the blade server from the BladeCenter unit, open the cover or remove any optional expansion units, and press the light path diagnostics switch (see “System-board switches” on page 16) to light any error LEDs that were turned on during processing. Diagnosing problems using the light path diagnostic LEDs is described in “Light path diagnostics” on page 183.

The following illustration shows the light path diagnostics panel on the system board.

System board error LED

SYS BRD NMI TEMP MIS LP 1

Light Path diagnostic switch

The following illustration shows the LEDs on the system board.

NMI error LED

Over Temperature LED

Microprocessor mismatch LED

Light Path diagnostic LED

SAS 0error LED

DIMM 7error LED DIMM 8error LED DIMM 9error LED DIMM 10error LED DIMM 11error LED DIMM 12error LED

SAS 1error LED

BladeCenter GPU expansion unit LED

The following illustration identifies the fault LED on the front of the BladeCenter GPU expansion (BGE) unit.

Microprocessor 2error LED

Microprocessor 1error LED

Fault LED

Batteryerror LED

DIMM 6error LED DIMM 5error LED DIMM 4error LED DIMM 3error LED DIMM 2error LED DIMM 1error LED

18 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Fault LED: When this amber LED is lit, it indicates that an error has occurred in the expansion blade. The expansion blade error LED turns off only after the error is corrected.

If an error occurs in the expansion blade, the fault LED on the blade device on which the expansion blade is installed is also lit. Additional information about the error is provided by the light-path LEDs in the expansion blade (see “BladeCenter GPU expansion unit light path diagnostics LEDs” on page 188 for more information).

Chapter 2. Introduction 19

20 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Chapter 3. Configuring the blade server

Use this information for details about the configuration requirements of the blade server.

This chapter describes the configuration requirements of the blade server. Before you continue, make sure that the blade server has the latest version of firmware code. For additional information, see “Firmware updates” on page 34.

The following configuration programs come with the blade server:

v Setup utility

The Setup utility is used to change system settings, such as interrupt requests (IRQ), date and time, and password. See “Using the Setup utility” for more information.

v LSI Logic Configuration Utility program

The LSI Logic Configuration Utility program is stored in the blade-server firmware. Use it to set the device scan order and to set the storage drive controller IDs. See “Using the LSI Logic Configuration Utility program” on page 36 for more information.

v IBM ServerGuide Setup and Installation CD

The ServerGuide program provides software-setup tools and installation tools that are designed for the blade server. Use this CD during the installation of the blade server to configure basic hardware features and to simplify the installation of the operating system. For information about obtaining and using this CD, see “Using the ServerGuide Setup and Installation CD” on page 31.

v Preboot Execution Environment (PXE) boot agent utility program

The PXE boot agent utility program is part of the blade server firmware. Use it to select the boot protocol and other boot options and to select a power-management option. For information about using this utility program, see “Using the PXE boot agent utility program” on page 34.

The IBM Remote Deployment Manager (RDM) Version 4.4 program is available for purchase. You can use RDM to install a UEFI code update onto a blade server. For the latest information about RDM, including which operating systems that RDM supports and how to purchase the software, see http://www.ibm.com/systems/ management/.

Using the Setup utility

Use these instructions to start the Setup utility.

To start the Setup utility, complete the following steps:

1. Turn on the blade server (see “Turning on the blade server” on page 14).

2. Immediately give the blade server control of the BladeCenter unit shared

keyboard, video, and mouse ports. v If you are managing the blade server by using the BladeCenter system

console, press the KVM select button on the blade server (see “Blade server controls and LEDs” on page 11 for information).

v If you are managing the blade server from a remote location, see the IBM

BladeCenter Management Module User's Guide, IBM BladeCenter Management

Module Command-Line Interface Reference Guide,orIBM BladeCenter Serial over LAN Setup Guide for information and instructions.

3. When the prompt <F1> Setup is displayed, press F1. If you have set an administrator password, you must type the administrator password to access the full Setup-utility menu. If you do not type the administrator password, a limited Setup-utility menu is available.

4. Follow the instructions on the screen.

Setup utility menu

Use the Setup utility main menu to view and configure blade server configuration data and settings.

The following menu items are on the Setup utility main menu. Depending on the version of the Unified Extensible Firmware Interface (UEFI), some menu items might differ slightly from these descriptions.

v System Information

Select this choice to view information about the server. When you make changes through other choices in the Setup utility, some of those changes are reflected in the system information; you cannot change settings directly in the system information. This choice is on the full Setup utility menu only.

– System Summary

Select this choice to view configuration information, including the ID, speed, and cache size of the microprocessors, machine type and model of the server, the serial number, the system UUID, and the amount of installed memory. When you make configuration changes through other options in the Setup utility, the changes are reflected in the system summary; you cannot change settings directly in the system summary.

– Product Data

Select this choice to view the system-board identifier, the revision level or issue date of the firmware, the integrated management module and diagnostics code, and the version and date.

This choice is on the full UEFI Setup Utility menu only.

v System Settings

Select this choice to view or change the server component settings. – Processors

Select this choice to view or change the processor settings.

– Memory

Select this choice to view or change the memory settings.

– Devices and I/O Ports

Select this choice to view or change assignments for devices and input/output (I/O) ports. You can configure the remote console redirection, enable or disable integrated Ethernet controllers, and the SAS controller. If you disable a device, it cannot be configured, and the operating system will not be able to detect it (this is equivalent to disconnecting the device).

– Power

Select this choice to view or change power capping to control power consumption and processor performance states.

22 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

– Legacy Support

Select this choice to view or set legacy support.

- Force Legacy Video on Boot Select this choice to force INT video support, if the operating system does

not support UEFI video output standards.

- Rehook INT Select this choice to enable or disable devices from taking control of the

boot process. The default is Disable.

- Legacy Thunk Support Select this choice to enable or disable UEFI to interact with PCI mass

storage devices that are non-UEFI compliant.

– Integrated Management Module

Select this choice to view or change the settings for the integrated management module.

- POST Watchdog Timer Select this choice to view or enable the POST watchdog timer.

- POST Watchdog Timer Value Select this choice to view or set the POST loader watchdog timer value.

- Reboot System on NMI Enable or disable restarting the system whenever a nonmaskable interrupt

(NMI) occurs. Disabled is the default.

- Network Configuration Select this choice to view the system management network interface port,

the IMM MAC address, the current IMM IP address, and host name; define the static IMM IP address, subnet mask, and gateway address, specify whether to use the static IP address or have DHCP assign the IMM IP address, save the network changes, and reset the IMM.

- Reset IMM to Defaults Select this choice to view or reset IMM to the default settings.

– System Security

Select this choice to view or configure security options.

– Adapters and UEFI Drivers

Select this choice to view information about the adapters and UEFI drivers installed in the server.

– Network

Select this choice to view or configure the network device options, such as iSCSI, PXE, and Broadcom.

– Trusted Platform Module (TPM)

Select this choice to view and configure TPM settings.

v Date and Time

Select this choice to set the date and time in the server, in 24-hour format (hour:minute:second).

This choice is on the full UEFI Setup Utility menu only.

v Start Options

Select this choice to view or change the start options, including the startup sequence, keyboard NumLock state, PXE boot option, and PCI device boot priority. Changes in the startup options take effect when you start the server.

Chapter 3. Configuring the blade server 23

The startup sequence specifies the order in which the server checks devices to find a boot record. The server starts from the first boot record that it finds. If the server has Wake on LAN hardware and software and the operating system supports Wake on LAN functions, you can specify a startup sequence for the Wake on LAN functions. For example, you can define a startup sequence that checks for a disc in the CD-RW/DVD drive, then checks the hard disk drive, and then checks a network adapter.

This choice is on the full UEFI Setup Utility menu only.

v Boot Manager

Select this choice to view, add, delete, or change the device boot priority, boot from a file, select a one-time boot, or reset the boot order to the default setting.

v System Event Logs

Select this choice to enter the System Event Manager, where you can view the error messages in the system event logs. You can use the arrow keys to move between pages in the error log.

The system event logs contain all event and error messages that have been generated during POST, by the systems-management interface handler, and by the system service processor. Run the diagnostic programs to get more information about error codes that occur. See Chapter 6, “Diagnostics,” on page 101 for instructions on running the diagnostic programs.

Important: If the system-error LED on the front of the server is lit but there are no other error indications, clear the IMM system-event log. Also, after you complete a repair or correct an error, clear the IMM system-event log to turn off the system-error LED on the front of the server.

– POST Event Viewer

Select this choice to enter the POST event viewer to view the POST error messages.

– IMM System Event Log

Select this choice to view the IMM system event log.

– Clear IMM System Event Log

Select this choice to clear the IMM system event log.

v User Security

Select this choice to set, change, or clear passwords. See “Using passwords” on page 25 for more information.

v Save Settings

Select this choice to save the changes that you have made in the settings.

v Restore Settings

Select this choice to cancel the changes that you have made in the settings and restore the previous settings.

v Load Default Settings

Select this choice to cancel the changes that you have made in the settings and restore the factory settings.

v Exit Setup

Select this choice to exit from the Setup utility. If you have not saved the changes that you have made in the settings, you are asked whether you want to save the changes or exit without saving them.

24 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Using passwords

Use this information to set, change, or delete a power-on password.

You can set, change, and delete a power-on password and an administrator password in the Setup utility by selecting System Settings then System Security.

If you set a power-on password, you must type the power-on password to complete the system startup and to have access to the Setup Utility menu.

The password must be from 6 to 20 characters. You can use any combination of ASCII printable characters for the password. Keep a record of your password in a secure place.

If you forget the power-on password, you can regain access to the blade server either by removing the blade server battery and then reinstalling it or by using the power-on password override switch (see “Removing the battery” on page 58 and “Installing the battery” on page 60).

An administrator password is intended to be used by a system administrator; it limits access to the full Setup utility menu.

Attention: If you set an administrator password and then forget it, there is no way to change, override, or remove it. You must replace the system board.

Using the Boot Menu program

Use the Boot Menu program to temporarily redefine the first startup device without changing settings in the Setup utility.

The Boot Menu program is a built-in, menu-driven configuration utility program that you can use to temporarily redefine the first startup device without changing settings in the Setup utility.

To use the Boot Menu program, complete the following steps:

1. Turn off the server.

2. Restart the server.

3. When the prompt <F12> Select Boot Device is displayed, press F12 . If a

bootable USB mass storage device is installed, a submenu item (USB Key/Disk) is displayed.

4. Use the Up arrow and Down arrow keys to select an item from the Boot Selection Menu and press Enter.

The next time the server starts, it returns to the startup sequence that is set in the Setup utility.

Updating the Universal Unique Identifier (UUID)

The Universal Unique Identifier (UUID) must be updated when the system board is replaced.

The Universal Unique Identifier (UUID) must be updated when the system board is replaced. Use the Advanced Settings Utility to update the UUID in the UEFI-based server. The ASU is an online tool that supports several operating

Chapter 3. Configuring the blade server 25

systems. Make sure that you download the version for your operating system. You can download the ASU from the IBM Web site. To download the ASU and update the UUID, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

1. Download the Advanced Settings Utility (ASU): a. Go to http://www.ibm.com/systems/support/. b. Under Product support, select System x. c. Under Popular links, select Tools and utilities. d. Scroll down to Configuration; then, select Advanced Settings Utility (ASU). e. In the next window under Download, click the Advanced Settings Utility

link and download the ASU version for your blade server.To view more information about using the Advanced Settings Utility, scroll down to Online Help; then, click User's Guide for the IBM Advanced Settings

Utility.

Note: To view more information about using the Advanced Settings Utility, scroll down to Online Help; then, click User's Guide for the IBM Advanced Settings Utility.

f. In the next window under File link, click the Advanced Settings Utility link

for your operating system to begin downloading the utility.

2. ASU sets the UUID in the Integrated Management Module (IMM). Select one of the following methods to access the Integrated Management Module (IMM) to set the UUID:

v Online from the target system (LAN or keyboard console style (KCS) access) v Remote access to the target system (LAN based) v Bootable media containing ASU (LAN or KCS, depending upon the bootable

media)

Note: IBM provides a method for building a bootable media. You can create a bootable media using the Bootable Media Creator (BoMC) application from the Tools Center Web site. In addition, the Windows and Linux based tool kits are also available to build a bootable media. These tool kits provide an alternate method to creating a Windows Professional Edition or Master Control Program (MCP) based bootable media, which will include the ASU application.

3. Copy and unpack the ASU package, which also includes other required files, to the server. Make sure that you unpack the ASU and the required files to the same directory. In addition to the application executable (asu or asu64), the following files are required:

v For Windows based operating systems:

– ibm_rndis_server_os.inf – device.cat

v For Linux based operating systems:

– cdc_interface.sh

4. After you install ASU, use the following command syntax to set the UUID:

asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> [access_method]

Where:

26 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

<uuid_value>

Up to 16-byte hexadecimal value assigned by you.

[access_method]

The access method that you selected to use from the following methods:

v Online authenticated LAN access, type the command:

[host <imm_internal_ip>] [user <imm_user_id>][password <imm_password>]

Where:

imm_internal_ip

The IMM internal LAN/USB IP address. The default value is

169.254.95.118.

imm_user_id

The IMM account (1 of 12 accounts). The default value is USERID.

imm_password

The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O).

Note: If you do not specify any of these parameters, ASU will use the default values. When the default values are used and ASU is unable to access the IMM using the online authenticated LAN access method, ASU will automatically use the unauthenticated KCS access method.

The following commands are examples of using the userid and password default values and not using the default values:

Example that does not use the userid and password default values:

asu set SYSTEM_PROD_DATA.SYsInfoUUID <uuid_value> user <user_id> password <password>

Example that does use the userid and password default values:

asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value>

v Online KCS access (unauthenticated and user restricted):

You do not need to specify a value for access_method when you use this access method.

Example:

asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value>

The KCS access method uses the IPMI/KCS interface. This method requires that the IPMI driver be installed. Some operating systems have the IPMI driver installed by default. ASU provides the corresponding mapping layer. See the Advanced Settings Utility Users Guide for more details. You can access the ASU Users Guide from the IBM Web site.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

a. Go to http://www.ibm.com/systems/support. b. Under Product support, select System x. c. Under Popular links, select Tools and utilities. d. In the left pane, click System x and BladeCenter Tools Center. e. Scroll down and click Tools reference. f. Scroll down and click the plus-sign (+) for Configuration tools to expand

the list; then, select Advanced Settings Utility (ASU).

Chapter 3. Configuring the blade server 27

g. In the next window under Related Information, click the Advanced

Settings Utility link.

v Remote LAN access, type the command:

Note: When using the remote LAN access method to access IMM using the LAN from a client, the host and the imm_external_ip address are required parameters.

host <imm_external_ip> [user <imm_user_id>[[password <imm_password>]

Where:

imm_external_ip

The external IMM LAN IP address. There is no default value. This parameter is required.

imm_user_id

The IMM account (1 of 12 accounts). The default value is USERID.

imm_password

The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O).

The following commands are examples of using the userid and password default values and not using the default values:

Example that does not use the userid and password default values:

asu set SYSTEM_PROD_DATA.SYsInfoUUID <uuid_value> host <imm_ip> user <user_id> password <password>

Example that does use the userid and password default values:

asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> host <imm_ip>

v Bootable media:

You can also build a bootable media using the applications available through the Tools Center Web site at http://publib.boulder.ibm.com/infocenter/ toolsctr/v1r0/index.jsp. From the left pane, click IBM System x and BladeCenter Tools Center, then click Tool reference for the available tools.

5. Restart the server.

Updating the DMI/SMBIOS data

The Desktop Management Interface (DMI) must be updated when the system board is replaced.

The Desktop Management Interface (DMI) must be updated when the system board is replaced. Use the Advanced Settings Utility to update the DMI in the UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the IBM Web site. To download the ASU and update the DMI, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

28 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

e. In the next window under Download, click the Advanced Settings Utility

Utility.

Note: To view more information about using the Advanced Settings Utility, scroll down to Online Help; then, click User's Guide for the IBM Advanced Settings Utility.

f. In the next window under File link, click the Advanced Settings Utility link

for your operating system to begin downloading the utility.

2. ASU sets the DMI in the Integrated Management Module (IMM). Select one of the following methods to access the Integrated Management Module (IMM) to set the DMI:

v Online from the target system (LAN or keyboard console style (KCS) access) v Remote access to the target system (LAN based) v Bootable media containing ASU (LAN or KCS, depending upon the bootable

media)

v For Windows based operating systems:

– ibm_rndis_server_os.inf – device.cat

v For Linux based operating systems:

– cdc_interface.sh

4. After you install ASU, Type the following commands to set the DMI:

asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> [access_method] asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> [access_method] asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>

[access_method]

Where:

<s/n> The serial number on the server. Type sn zzzzzzz, where zzzzzzz is the

<asset_method>

The server machine type and model number. Type mtm xxxxyyy, where xxxx is the machine type and yyy is the server model number.

serial number.

The server asset tag number. Type asset aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa, where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the asset tag number.

Chapter 3. Configuring the blade server 29

[access_method]

The access method that you select to use from the following methods:

v Online authenticated LAN access, type the command:

[host <imm_internal_ip>] [user <imm_user_id>][password <imm_password>]

Where:

imm_internal_ip

The IMM internal LAN/USB IP address. The default value is

169.254.95.118.

imm_user_id

The IMM account (1 of 12 accounts). The default value is USERID.

imm_password

The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O).

The following commands are examples of using the userid and password default values and not using the default values:

Examples that do not use the userid and password default values:

asu set SYSTEM_PROD_DATA.SYsInfoProdName <m/t_model> --user <imm_user_id> --password <imm_password>

asu set SYSTEM_PROD_DATA.SYsInfoSerialNum <s/n> --user <imm_user_id>

--password <imm_password> asu set SYSTEM_PROD_DATA.SYsEncloseAssetTag <asset_tag> --user

<imm_user_id> --password <imm_password> Examples that do use the userid and password default values:asu set

SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>

v Online KCS access (unauthenticated and user restricted):

You do not need to specify a value for access_method when you use this access method.

The KCS access method uses the IPMI/KCS interface. This method requires that the IPMI driver be installed. Some operating systems have the IPMI driver installed by default. ASU provides the corresponding mapping layer. See the Advanced Settings Utility Users Guide at http://www-947.ibm.com/ systems/support/supportsite.wss/docdisplay?brandind=5000008 &lndocid=MIGR-55021 for more details.

The following commands are examples of using the userid and password default values and not using the default values:

Examples that do not use the userid and password default values:

asu set SYSTEM_PROD_DATA.SYsInfoProdName <m/t_model> asu set SYSTEM_PROD_DATA.SYsInfoSerialNum <s/n> asu set SYSTEM_PROD_DATA.SYsEncloseAssetTag <asset_tag>

30 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

v Remote LAN access, type the command:

Note: When using the remote LAN access method to access IMM using the LAN from a client, the host and the imm_external_ip address are required parameters.

host <imm_external_ip> [user <imm_user_id>][password <imm_password>]

Where:

imm_external_ip

The external IMM LAN IP address. There is no default value. This parameter is required.

imm_user_id

The IMM account (1 of 12 accounts). The default value is USERID.

imm_password

The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O).

The following commands are examples of using the userid and password default values and not using the default values:

Examples that do not use the userid and password default values:

asu set SYSTEM_PROD_DATA.SYsInfoProdName <m/t_model> --host <imm_ip>

--user <imm_user_id> --password <imm_password> asu set SYSTEM_PROD_DATA.SYsInfoSerialNum <s/n> --host <imm_ip> --user

<imm_user_id> --password <imm_password> asu set SYSTEM_PROD_DATA.SYsEncloseAssetTag <asset_tag> --host

<imm_ip> --user <imm_user_id> --password <imm_password>

Examples that do use the userid and password default values:

asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> --host <imm_ip> asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> --host <imm_ip> asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> --host

<imm_ip>

v Bootable media:

5. Restart the server.

Using the ServerGuide Setup and Installation CD

Use this information as an overview for using the ServerGuide Setup and Installation CD.

The ServerGuide Setup and Installation CD contains a setup and installation program that is designed for your blade server. The ServerGuide program detects the blade server model and optional hardware devices that are installed and uses that information during setup to configure the hardware. The ServerGuide program simplifies operating-system installations by providing updated device drivers and, in some cases, installing them automatically.

You can download a free image of the ServerGuide Setup and Installation CD or purchase the CD from the ServerGuide fulfillment Web site at

Chapter 3. Configuring the blade server 31

http://www.ibm.com/systems/management/serverguide/sub.html. To download the free image, click IBM Service and Support Site.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is in this document.

The ServerGuide program performs the following tasks:

v An easy-to-use interface v Diskette-free setup and configuration programs that are based on detected

hardware

v Device drivers that are provided for the blade server model and detected

hardware

v Operating-system partition size and file-system type that are selectable during

setup

ServerGuide features

Use this information to determine the ServerGuide features.

Features and functions can vary slightly with different versions of the ServerGuide program. To learn more about the version that you have, start the ServerGuide Setup and Installation CD and view the online overview. Not all features are supported on all blade server models.

The ServerGuide program requires a supported IBM blade server that is associated with an enabled startable (bootable) CD drive. In addition to the ServerGuide Setup and Installation CD, you must have the operating-system CD to install the operating system.

The ServerGuide program has the following features:

v Sets system date and time v Detects installed optional hardware devices and provides updated device drivers

for most adapters and devices

v Provides diskette-free installation for supported Windows operating systems v Includes an online readme file with links to tips for the hardware and

operating-system installation

Setup and configuration overview

Use this information to setup and configure the blade server.

When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM blade server model. The setup program provides a list of tasks that are required to set up the blade server.

Note: Features and functions can vary slightly with different versions of the ServerGuide program.

When you start the ServerGuide Setup and Installation CD, the program prompts you to complete the following tasks:

v Select your language. v Select your keyboard layout and country. v View the overview to learn about ServerGuide features.

32 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

v View the readme file to review installation tips for your operating system and

adapter.

v Start the operating-system installation. You will need your operating-system CD.

Installing the operating system

Use these instructions to install the operating system on the blade server.

To install the operating system on a blade server, you can use any of the following methods:

v Use the ServerGuide Setup and Installation CD to install a supported Microsoft

Windows operating system.

v Use Remote Deployment Manager (RDM) Version 4.20 (or later) to install a

supported operating system. To determine whether RDM supports an operating system, see http://www.ibm.com/systems/management/.

v Download the latest operating-system installation instructions and install the

operating system.

Important: The operating system in the blade server must provide USB support for the blade server to recognize and use the keyboard, mouse, and removable-media drives. The BladeCenter unit uses USB for internal communication with these devices.

Typical operating-system installation

Use this information for a typical ServerGuide operating-system installation.

The ServerGuide program can reduce the time it takes to install an operating system. It provides the device drivers that are required for the hardware and for the operating system that you are installing. This section describes a typical ServerGuide operating-system installation.

Note: Features and functions can vary slightly with different versions of the ServerGuide program.

1. After you have completed the setup process, the operating-system installation program starts. (You will need your operating-system CD to complete the installation.)

2. The ServerGuide program stores information about the blade server model, service processor, hard disk drive controllers, and network adapters. Then, the program checks the CD for newer device drivers. This information is stored and then passed to the operating-system installation program.

3. The ServerGuide program presents operating-system partition options that are based on your operating-system selection and the installed hard disk drives.

4. The ServerGuide program prompts you to insert your operating-system CD and restart the blade server. At this point, the installation program for the operating system takes control to complete the installation. The BladeCenter CD drive must be associated with the blade server when this step is performed.

Installing the operating system without using ServerGuide

Use these instructions to install the operating system on the blade server without using a ServerGuide.

If you have already configured the blade server hardware and you are not using the ServerGuide program to install the operating system, complete the following steps to download the latest operating-system installation instructions from the IBM Web site.

Chapter 3. Configuring the blade server 33

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/support/.

2. Under Support type, select BladeCenter.

3. Under Popular links, select Operating system installation.

4. Under Choose the system you want instructions for, click BladeCenter HS22.

5. From the Installation list, select your operating system to display the available

installation documents.

Using the PXE boot agent utility program

Use these instruction to start the PXE boot agent utility program.

Use the Preboot Execution Environment (PXE) boot agent utility program to select the boot protocol and other boot options and to select a power-management option.

Notes:

1. The blade server does not support Remote Program Load (RPL) selection for the boot protocol option.

2. Enabling PXE might reduce the number of optional expansion modules that your blade server can manage.

To start the PXE boot agent utility program, complete the following steps:

1. Turn on the server (see “Turning on the blade server” on page 14).

2. When the Broadcom NetXtreme Boot Agent vX.X.X prompt is displayed, press

3. Follow the instructions on the screen to change the settings of the selected

Firmware updates

Use this information to update the blade server to the latest levels of UEFI code and firmware updates.

IBM periodically makes UEFI code, service processor (IMM) firmware, and diagnostic firmware updates available for the blade server. Before you install the blade server in a BladeCenter unit, go to http://www.ibm.com/systems/support/ to download the latest firmware for the blade server. Install the updates, using the instructions that are included with the downloaded files.

Important: To avoid problems and to maintain system performance, always make sure that the UEFI code, service processor (IMM) firmware, and diagnostic firmware levels are consistent for all blade servers within the BladeCenter unit.

Ctrl + S. You have 2 seconds (by default) to press Ctrl + S after the prompt is displayed.

items.

34 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Configuring UEFI compatible devices

Use this information to configure UEFI compatible devices.

Your IBM BladeCenter HS22 Type 7870, 1936, and 1911 blade server is UEFI compatible. UEFI compatible expansion cards can be configured through the Setup utility. To configure a UEFI compatible expansion card, complete the following steps:

Note: Before configuring a UEFI compatible device, it is recommended to update the firmware for your blade server. See “Firmware updates” on page 34 for information on how to update the firmware for your blade server.

1. Run the Setup utility (see “Using the Setup utility” on page 21).

2. Select System Settings → Adapters and UEFI drivers.

3. Select Please refresh this page first and press Enter.

4. Select the device driver that you want to configure and press Enter.

5. When you have finished changing settings, press Esc to exit from the program;

select Save to save the settings that you have changed.

Configuring the Gigabit Ethernet controller

Use this information to locate the device drivers for the Gigabit Ethernet controller.

One dual-port Gigabit Ethernet controller is integrated on the blade server system board. The controller provides a 1000 Mbps full-duplex interface for connecting to one of the Ethernet-compatible I/O modules in I/O-module bays 1 and 2, which enables simultaneous transmission and reception of data on the Ethernet local area network (LAN). The Ethernet controller on the system board is routed to I/O-module bay 1 or bay 2. The logical link of each Ethernet port to an I/O-module bay is assigned by the operating system.

You do not have to set any jumpers or configure the controller for the blade server operating system. However, you must install a device driver to enable the blade server operating system to address the Ethernet controller. For device drivers and information about configuring the Ethernet controller, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/support/.

2. Under Select product or service type for support, select BladeCenter.

3. Under Popular links, click Software and device drivers.

4. From the IBM BladeCenter menu, select BladeCenter HS22.

5. From the download categories, click the Networking category.

6. Find the device driver for your operating system; then, click on the version

number to go to the download page for the device driver.

Chapter 3. Configuring the blade server 35

Configuring a RAID array

Use this information to configure a RAID array.

Configuring a RAID array applies only to a blade server in which two or more storage drives are installed.

Note: When configuring a RAID array, the storage drives must use the same type of interface. For example, a RAID array can be configured with two SAS storage drives, two SATA storage drives, or two SSD storage drives.

You can use two storage drives in the blade server to implement and manage RAID level-0 (striping) or RAID level-1 (mirror) arrays in operating systems that are listed on the ServerProven serverproven/compat/us/. For the blade server, you must configure the RAID by using the LSI Configuration Utility program.

If an optional RAID expansion card is installed, you can use it to control all of the storage drives that are installed in the blade server. See the documentation that comes with the expansion card for information on how to configure the RAID array.

Important: You must create the RAID array before you install the operating system on the blade server.

list at http://www.ibm.com/servers/eserver/

You can use the LSI Logic Configuration Utility program to configure the storage drives and the SAS controller. To start the LSI Logic Configuration Utility, see “Using the LSI Logic Configuration Utility program.”

Using the LSI Logic Configuration Utility program

Use these instructions to start the LSI Logic Configuration Utility program.

You can use the LSI Logic Configuration Utility program to perform the following tasks:

v Set the SAS device scan order v Set the SAS ID for the controller v Manage the SAS RAID configuration

To start the LSI Logic Configuration Utility program, complete the following steps:

Note: The LSI controller on your blade server is a UEFI compatible device and can also be configured through the Setup utility for your blade server (see “Configuring UEFI compatible devices” on page 35).

1. Turn on the blade server, and make sure that the blade server is the owner of the keyboard, video, and mouse.

2. When the <<<Press Ctrl-C to start LSI Logic Configuration Utility>>> prompt is displayed, press Ctrl+C.

3. Use the arrow keys to select the controller from the list of adapters; then, press Enter.

4. Follow the instructions on the screen to change the settings of the selected items; then, press Enter. If you select SAS Topology or Advanced Adapter

Properties, additional screens are displayed.

36 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Using LAN over USB to interface the IMM

The IMM does not require IPMI device drivers or USB daemons for in-band IMM communication. Instead, a LAN over USB interface enables in-band communications to the IMM; the IMM hardware on the system board presents an internal Ethernet NIC from the IMM to the operating system. LAN over USB is also called the "USB in-band interface" in the IMM Web interface.

Typically, the IMM IP address for the LAN over USB interface is set to a static address of 169.254.95.118 with a subnet mask of 255.255.0.0. In the event of an IP address collision on the network, the IMM might obtain a different IP address in the 169.254.xxx.xxx range.

Because the IMM might obtain a different IP address for the LAN over USB interface, the IBM Advanced Settings Utility (ASU) and firmware flash utilities, DSA, and the IBM Director Agent use the Service Location Protocol (SLP) to discover the IMM IP address. These tools perform an SLP multicast discovery on the LAN over USB interface. When they receive a response from the IMM, they obtain the attributes that contain the IP address the IMM is using for the LAN over USB interface.

Potential conflicts with the LAN over USB interface

In some situations, the IMM LAN over USB interface can conflict with certain network configurations, applications, or both.

For example, Open MPI attempts to use all of the available network interfaces on a server. Open MPI detects the IMM LAN over USB interface and attempts to use it to communicate with other systems in a clustered environment. The LAN over USB interface is an internal interface, so this interface does not work for external communications with other systems in the cluster.

Resolving conflicts with the IMM LAN over USB interface

Use this information to resolve LAN over USB conflicts with network configurations and applications.

There are several actions that resolve LAN over USB conflicts with network configurations and applications:

1. For conflicts with Open MPI, configure the application so it does not attempt to use this interface.

2. Take the interface down (run ifdown under Linux).

3. Remove the driver (run rmmod under Linux).

4. Disable the USB in-band interface on the IMM through either the IMM Web

interface or the AMM Web interface.

Important: If you disable the USB in-band interface, you cannot perform an in-band update of the IMM firmware using the Linux or Windows flash utilities. If the USB in-band interface is disabled, use the Firmware Update option on the IMM Web interface to update the firmware.

If you disable the USB in-band interface, also disable the watchdog timeouts to prevent the server from restarting unexpectedly.

v Use the following steps to disable the LAN over USB interface from the IMM

Web interface.

Chapter 3. Configuring the blade server 37

a. Log in to the IMM on which you want to disable the USB device driver

interface.

b. In the navigation pane, click System Settings and scroll down to the

Miscellaneous area.

c. Select the Do not allow commands on USB interface check box to

disable the USB in-band interface. Selecting this option does not affect the USB remote presence functions (for example, keyboard, mouse, and mass storage). When you disable the USB in-band interface, the in-band systems-management applications such as the Advanced Settings Utility (ASU) and firmware update package utilities might not work.

Note: The ASU works with a disabled USB in-band interface if an IPMI device driver is installed.

If you try to use systems-management applications while the in-band interface is disabled, they might not work.

d. Click Save.

v Use the following steps to disable the LAN over USB interface from the

Advanced Management Module (AMM) Web interface:

a. Log in to the AMM Web interface. b. In the navigation pane, click Blade Configuration under the Blade Tasks

heading.

c. Scroll down to the Service Processor LAN over USB interface are on the

Blade Configuration web page. The section lists all blades in the chassis which are capable of enabling and disabling the LAN over USB interface.

d. Select the check boxes next to the blade or blades that you want to enable

or disable.

e. Click the Disable button to disable the LAN over USB interface on the

selected blades.

Configuring the LAN over USB interface manually

The IMM using the LAN over USB interface requires operating-system drivers and other configuration. The firmware update package or Advanced Settings Utility attempt to perform the setup automatically, if needed. If the automatic setup fails or if you prefer to set up the LAN over USB manually, use one of the following processes. For more information about LAN over USB configuration on different operating systems, see the IBM white paper Transitioning to UEFI and IMM on the IBM web site (see “Related documentation” on page 7 for information on how to find publications for your blade server).

Windows IPMI device driver

Use this information to install the Microsoft IPMI device driver.

The Microsoft IPMI device driver is not installed by default on Microsoft Windows Server 2003 R2 operating systems. To install the Microsoft IPMI device driver, complete the following steps:

1. From the Windows desktop, click Start → Control Panel→ Add or Remove Programs.

2. Click Add/Remove Windows Components.

3. From the component list, select Management and Monitoring Tools, and then

click Details.

4. Select Hardware Management.

38 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

5. Click Next. The installation wizard opens and guides you through the installation.

Note: The Windows installation disk might be required.

LAN over USB Windows Driver Installation

Use this information to install the LAN over USB driver for Windows.

When you install Windows, there will be an unknown RNDIS device in the device manager. IBM provides a Windows INF file that identifies this device. The signed version of the INF is included in all of the Windows versions of the IMM, UEFI, and DSA update packages. Perform the following steps to install ibm_rndis_server_os.inf.

Note: These steps only need to be performed if the server is running a Windows operating system and the ibm_rndis_server_os.inf file has not been previously installed. The file needs to be installed only once. It is required by Windows operating systems to detect and use the LAN over USB functionality.

1. Obtain a Windows version of the IMM, server firmware, and DSA update package (see “Firmware updates” on page 34 for more information).

2. Extract the ibm_rndis_server_os.inf and device.cat files from the firmware update package and copy them to the \WINDOWS\inf subdirectory.

3. For Windows 2003: Install the ibm_rndis_server_os.inf file by right-clicking on the file and selecting Install. This generates a PNF file of the same name in \WINDOWS\inf.

For Windows 2008: Go to Computer Management, then Device Manager and find the RNDIS Device. Select Properties > Driver > Reinstall driver. Point the server to the \Windows\inf directory where it can find the ibm_rndis_server_os.inf file and install the device.

4. Go to Computer Management then Device Manager and right-click on Network adapters and select Scan for hardware changes. A small pop-up

confirms that the Ethernet device is found and installed. The New Hardware Wizard starts automatically.

5. When you are prompted with the question, “Can Windows connect to Windows Update to search for software?", select No, not this time. Click Next to continue.

6. When you are prompted with the question, "What do you want the wizard to do?", select Install from a list or specific location (Advanced). Click Next to continue.

7. When you are prompted with the statement, "Please choose your search and installation options", select Don't search. I will choose the driver to install. Click Next to continue.

8. When you are prompted with the statement, "Select a hardware type, and then click Next", select Network adapters. Click Next to continue.

9. You are prompted with the statement, "Completing the Found New Hardware Wizard". Click Finish.

Note: A new local area connection appears and might state, "This connection has limited or no connectivity". Ignore this message.

10. Go back to the Device Manager. IBM USB Remote NDIS Network Device appears under Network Adapters.

Chapter 3. Configuring the blade server 39

11. Open a command prompt, type ipconfig, and press Enter. The local area connection for the IBM USB RNDIS appears with an IP address in the range of

169.254.xxx.xxx with a subnet mask set to 255.255.0.0.

LAN over USB Linux Driver Installation

Use this information to install the LAN over USB driver for Linux.

Current versions of Linux, such as RHEL5 Update 2 and SLES10 Service Pack 2, support the LAN over USB interface by default. This interface is detected and displayed during the installation of these operating systems. When you configure the device, use a static IP address of 169.254.95.130 with a subnet mask of

255.255.0.0.

Note: Older Linux distributions might not detect the LAN over USB interface, and might require manual configuration. For information about configuring LAN over USB on specific Linux distributions, see the IBM white paper Transitioning to UEFI and IMM on the IBM web site (see “Related documentation” on page 7 for information on how to find publications for your blade server).

The IMM LAN over USB interface requires that the usbnet and cdc_ether drivers be loaded. If the drivers have not been installed, use modprobe to install them. When these drivers are loaded, the IMM USB network interface shows up as a network device in the operating system. To discover the name that the operating system has assigned to the IMM USB network interface, type:

dmesg | grep -i cdc ether

The interface is configured with ifconfig to have an IP address in the range

169.254.xxx.xxx. For example:

ifconfig IMM_device_name 169.254.1.102 netmask 255.255.0.0

This interface is configured to come up with an IP address in the 169.254.xxx.xxx range each time that the operating system is booted.

40 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Chapter 4. Parts listing

This chapter contains the parts listing for the BladeCenter HS22 blade server and the IBM BladeCenter GPU expansion unit.

Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your

responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or

request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.

v Field replaceable unit (FRU): FRUs must be installed only by trained service

technicians.

Parts listing, Type 7870, 1936, and 1911

Use this information to remove and replace blade server components.

The following replaceable components are available for the IBM BladeCenter HS22 Type 7870, 1936, and 1911 blade server. For an updated parts listing on the Web, go to http://www.ibm.com/systems/support/.

Note: The illustrations in this document might differ slightly from your hardware.

Note: Component part numbers listed under Tier 1 CRU in the following table are classified as Tier 2 CRU for BladeCenter HS22 Type 1911 blade server.

For information about the terms of the warranty and getting service and assistance, see the Warranty and Support Information document.

Index Description

1 Cover (Type 7870) 46C7201 1 Cover (Type 1911) 68Y7425

Expansion card, Broadcom 10 Gb 2-port Ethernet CFFh (model

CCx) Expansion card, Broadcom 10 Gb Gen 2 2-port Ethernet CFFh

(model CGx) Expansion card, Broadcom 10 Gb 4-port Ethernet CFFh (model

GCx) (option)

2 Expansion card, 2/4 port Ethernet CFFh (option) 44W4488

42 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

CRU part

number

(Tier 1)

44W4469

46M6169

44W4472

CRU part

number

(Tier 2)

FRU part

number

Index Description

Expansion card, 2-Port 10Gb multi-function I/O adapter CFFh

(model HAx)

CRU part

number

(Tier 1)

49Y4239

CRU part

number

(Tier 2)

FRU part

number

2 Expansion card, 2-Port 40Gb Infiniband CFFh (option) 60Y0927 2 Expansion card, 4X Infiniband DDR CFFh (option) 49Y9976 2 Expansion card, Emulex 2-Port 40Gb Infiniband CFFh (option) 60Y0927

Expansion card, Emulex 10GbE Virtual Fabric Adapter

Advanced II (model D4x) Expansion card, QLogic 2-port 10Gb Converged Network

Adapter CFFh (option) Expansion card, QLogic Ethernet and 8 Gb Fibre Channel

CFFh (option)

90Y3569

42C1832

44X1943

3 Heat sink, microprocessor (all models) 46C3545

Microprocessor, Intel Xeon E5603 1.6GHz/1066MHz-4MB 80W

(quad core) (model A5x) Microprocessor, Intel Xeon L5609 1.86 GHz/4.8GTps

QPI/1066MHz-12MB 40W (quad core) (model CTO) (option) Microprocessor, Intel Xeon E5502 1.86 GHz/4.8GTps

QPI/800MHz-4MB 80W (dual core) (models D2x, EDx) Microprocessor, Intel Xeon L5618 1.87 GHz/5.86GTps QPI

12MB 40W (quad core) (option) Microprocessor, Intel Xeon L5508 2.0 GHz/5.86GTps

QPI/1066MHz-8MB 38W (dual core) (option) Microprocessor, Intel Xeon L5638 2.0 GHz/5.86GTps QPI 12MB

60W (six core) (option) Microprocessor, Intel Xeon E5503 2.0 GHz/4.8GTps

QPI/800MHz-4MB 80W (dual core) (models D3x, EEx) Microprocessor, Intel Xeon E5504 2.0 GHz/4.8GTps

QPI/800MHz-4MB 80W (dual core) (models A2x, CCx) Microprocessor, Intel Xeon L5630 2.13 GHz/5.86GTps

QPI/1066MHz-12MB 40W (quad core) (option) Microprocessor, Intel Xeon L5506 2.13 GHz/4.8GTps

QPI/800MHz-4MB 60W (quad core) (option) Microprocessor, Intel Xeon E5506 2.13 GHz/4.8GTps

QPI/800MHz-4MB 80W (quad core) (option) Microprocessor, Intel Xeon L5518 2.13 GHz/5.86GTps

QPI/1066MHz-8MB 60W (quad core) (models M2x, M3x) Microprocessor, Intel Xeon E5606 2.13 GHz/1066MHz-8MB

80W (quad core) (option) Microprocessor, Intel Xeon E5507 2.26 GHz/4.8GTps

QPI/800MHz-4MB 80W (quad core) (model A4x) Microprocessor, Intel Xeon L5520 2.26 GHz/5.86GTps

QPI/1066MHz-8MB 60W (quad core) (models 2Mx, 6Mx, L2x) Microprocessor, Intel Xeon E5520 2.26 GHz/5.86GTps

QPI/1066MHz-8MB 80W (quad core) (model L2x) Microprocessor, Intel Xeon L5640 2.26 GHz/5.86GTps

QPI/1333MHz-12MB 60W (six core) (model N2x)

81Y5952

69Y0783

46D1272

69Y4713

59Y5571

69Y4715

69Y0781

46D1271

59Y3691

46D1268

46D1270

49Y5174

81Y5953

69Y0782

46D1269

46D1267

49Y7054

Chapter 4. Parts listing 43

Index Description

Microprocessor, Intel Xeon E5607 2.26 GHz/1066MHz-8MB

80W (quad core) (models A7x, E1Y) Microprocessor, Intel Xeon L5530 2.40 GHz/5.86GTps

QPI/1066MHz-8MB 60W (quad core) (model L3x) Microprocessor, Intel Xeon E5530 2.40 GHz/5.86GTps

QPI/1066MHz-8MB 80W (quad core) (models B3x, EBx) Microprocessor, Intel Xeon E5620 2.40 GHz/5.86GTps

QPI/1066MHz-12MB 80W (quad core) (models G2x, G2X, K4x) Microprocessor, Intel Xeon E5645 2.40 GHz/5.86GTps QPI

12MB 80W (six core) (option) Microprocessor, Intel Xeon E5540 2.53 GHz/5.86GTps

QPI/1066MHz-8MB 80W (quad core) (model B4x) Microprocessor, Intel Xeon E5630 2.53 GHz/5.86GTps

QPI/1066MHz-12MB 80W (quad core) (model EGx) Microprocessor, Intel Xeon E5649 2.53 GHz/1333MHz-12MB

80W (six core) (models B6x, D4x, D5x, E2Y) Microprocessor, Intel Xeon E5640 2.66 GHz/5.86GTps

QPI/1066MHz-12MB 80W (quad core) (models G4x and GCx) Microprocessor, Intel Xeon X5650 2.66 GHz/6.4GTps

QPI/1333MHz-12MB 95W (six core) (models HAx, H2x) Microprocessor, Intel Xeon X5550 2.67 GHz/6.4 GTps

QPI/1333MHz-8MB 95W (quad core) (option) Microprocessor, Intel Xeon X5560 2.80 GHz/6.4 GTps

QPI/1333MHz-8MB 95W (quad core) (models 1Mx, 5Mx, C3x, ECx)

Microprocessor, Intel Xeon X5660 2.80 GHz/6.4 GTps

QPI/1333MHz-12MB 95W (six core) (option) Microprocessor, Intel Xeon X5570 2.93 GHz/6.4 GTps

QPI/1333MHz-8MB 95W (quad core) (models 3Mx, C4x) Microprocessor, Intel Xeon X5670 2.93 GHz/6.4 GTps

QPI/1333MHz-12MB 95W (six core) (model H4x) Microprocessor, Intel Xeon X5647 2.93 GHz/1066MHz-12MB

130W (quad core) (model B5x) Microprocessor, Intel Xeon X5667 3.06 GHz/6.4 GTps

QPI/1333MHz-12MB 95W (quad core) (model H5x) Microprocessor, Intel Xeon X5675 3.06 GHz/1333MHz-12MB

95W (six core) (models C6x, E3Y) Microprocessor, Intel Xeon X5672 3.2 GHz/1333MHz-12MB

(quad core) (model C5x) Microprocessor, Intel Xeon X5680 3.33 GHz/6.4 GTps

QPI/1333MHz-12MB 130W (six core) (model F2x) Microprocessor, Intel Xeon X5677 3.46 GHz/6.4 GTps

QPI/1333MHz-12MB 130W (quad core) (model F3x) Microprocessor, Intel Xeon X5690 3.46 GHz/1333MHz-12MB

130W (six core) (model C8x) Microprocessor, Intel Xeon X5687 3.6 GHz/1333MHz-12MB

130W (quad core) (model C7x)

CRU part

number

(Tier 1)

CRU part

number

(Tier 2)

FRU part

number

81Y5954

49Y6807

46D1266

49Y7053

69Y4714

46D1265

49Y7052

81Y5955

49Y7051

49Y7040

46D1264

46D1263

49Y7039

46D1262

49Y7038

81Y5956

49Y7050

81Y5958

81Y5957

69Y0849

69Y0850

81Y5960

81Y5959

44 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

CRU part

Index Description

number

(Tier 1)

Memory, DIMM filler (Type 7870 models 1Mx, 5Mx, 6Mx, A2x, A4x, A5x, A7x, B3x, B4x, B5x, B6x, C3x, C4x, C5x, C6x, C7x, C8x, CCx, D2x, D3x, D4x, D5x, E1Y, E2Y, E3Y, ECx, EBx, EDx,

EEx, F2x, F3x, EGx, G2x, G4x, GCx, H2x, H4x, H5x, HAx, K4x,

60H2962

L2x, L3x, M2x, N2x) (Type 1911 model G2X) (Type 1936 model C4x)

6 Memory, 1 GB VLP DDR3 (models A2x, A4x, CCx, D2x, D3x) 44T1495

Memory, 1 GB single rank VLP DDR3-1333 PC3-10600 (use

with Intel Xeon 5600 series microprocessors) (option)

49Y1437

6 Memory, 2 GB VLP DDR3 2Rx8 VLP (models L3x, M2x) 44T1496

Memory, 2 GB VLP DDR3-1333 (Type 7870 models B3x, B4x,

C3x, C4x, ECx, EDx, EBx, ECx, L2x) (Type 1936 model C4x)

44T1497

6 Memory, 2GB single rank VLP DDR3-1333 (1.35V) (option) 46C0573

Memory, 2 GB single rank VLP DDR3-1333 PC3-10600 (for use

with Intel Xeon 5600 series microprocessors) (option)

49Y1439

Memory, 2 GB dual rank VLP DDR3-1333 PC3-10600 (for use with Intel Xeon 5600 series microprocessors) (models EEx,

EGx, F2x, F3x, G2x, G2X, G4x, GCx, H2x, H4x, H5x, HAx,

49Y1438

N2x) 6 Memory, 2 GB 1Rx8 2 Gb DDR3 RDIMM (option) 44T1584 6 Memory, 2 GB 1Rx8 2 Gb ECC RDIMM (option) 46C0572 6 Memory, 4 GB (1Gb, 2Rx4) VLP DDR3-1333 (1.35V) (option) 46C0579 6 Memory, 4 GB dual rank VLP DDR3-1333 PC3-10600 (option) 49Y1440

Memory, 4 GB dual rank VLP DDR3-1333 (2DPC@1333) 6

(option)

46C0533

6 Memory, 4 GB VLP DDR3 (Type 1936) (option) 46C0528

Memory, 4 GB VLP DDR3-1333 (Type 7870 models 1Mx, 2Mx, 6

3Mx, 5Mx, 6Mx)

44T1498

6 Memory, 4 GB VLP DDR3-1333 2Rx8 (model K4x) (option) 44T1586

Memory, 4 GB 2 GBIT 1RX4) PC3L-10600R-999 VLP RDIMM 6

(models A5x, A7x, B5x, B6x, C5x, C6x, C7x, C8x, D4x, D5x,

46C0575

E1Y, E2Y) 6 Memory, 4 GB 2Rx8 2 Gb ECC RDIMM (option) 46C0576 6 Memory, 8 GB VLP DDR3 (Type 1936) (option) 46C0529 6 Memory, 8 GB VLP DDR3-1066 (Type 7870) (option) 44T1580 6 Memory, 8GB (2Gb, 2Rx4) VLP DDR3-1066 (1.35V) (option) 46C0581

Memory, 8 GB dual rank VLP DDR3-1333 PC3-10600 (use with 6

Intel Xeon 5600 series microprocessors) (option)

Memory, 8 GB 2Rx4 VLP DDR3-1333 PC3-10600 (1.35V) (use 6

with Intel Xeon 5600 series microprocessors) (option)

Memory, 8 GB dual rank VLP DDR3-1333 (2DPC@1333) 6

(option)

49Y1441

46C0580

46C0534

6 Memory, 16 GB (4Gb 2Rx4) 1.35V DDR3-1333 VLP RDIMM 49Y1528 7 Front bezel (all models) 46D1141 8 Control panel (front bezel) (all models) 46D1120

CRU part

number

(Tier 2)

FRU part

number

Chapter 4. Parts listing 45

CRU part

Index Description

9 Hard disk drive, 2.5 inch hot-swap SAS 73 GB, 10K, (option) 43W7537 9 Hard disk drive, 2.5 inch hot-swap SAS 73 GB, 15K, (option) 43W7546

Hard disk drive, 2.5 inch SFF slim hot-swap SAS 73 GB, 15K

6Gbps (option)

9 Hard disk drive, 2.5 inch hot-swap SAS 146 GB, 10K (option) 43W7538

Hard disk drive, 2.5 inch SFF slim hot-swap SAS 146 GB, 10K

6Gbps (option) Hard disk drive, 2.5 inch SFF slim hot-swap SAS 146 GB, 15K

6Gbps (option) Hard disk drive, 2.5 inch SFF slim hot-swap SAS 160 GB, 7200

(option)

9 Hard disk drive, 2.5 inch hot-swap SATA 300 GB, 10K (option) 43W7673

Hard disk drive, 2.5 inch SFF slim hot-swap SAS 300 GB, 10K

6Gbps (option) Hard disk drive, 2.5 inch SFF slim hot-swap SAS 500 GB, 7200

(option) Hard disk drive, 2.5 inch SFF slim hot-swap SAS 500 GB, 7200

6Gbps NL (option) Hard disk drive, 2.5 inch SFF slim hot-swap SATA 500 GB,

7200 NL (option) 9 Solid state drive, 2.5 inch hot-swap SATA 31.4 GB (option) 43W7685 9 Solid state drive, 2.5 inch slim hot-swap SATA 64 GB (option) 43W7659

Solid state drive, 2.5 inch SFF slim High IOPS hot-swap SATA 9

50 GB (option)

10 Blade handle (right) included in the miscellaneous parts kit 46D1122 11 Blade handle (left) included in the miscellaneous parts kit 46D1122

Hot-swap storage-bay filler (models 1Mx, 6Mx, A2x, A4x, A5x,

A7x, B3x, B4x, B5x, B6x, C3x, C4x, C5x, C6x, C7x, C8x, CCx,

D2x, D3x, D4x, D5x, E1Y, E2Y, E3Y, EBx, ECx, EDx, EEx, EGx,

F2x, F3x, GCx, G2x, G2X, G4x, HAx, H2x, H4x, H5x, K4x, L2x,

L3x, M2x, N2x)

Heat sink filler (Type 1936 model C4x) (Type 7870 models

6Mx, A2x, A4x, A5x, A6x, B3x, B4x, B5x, B6x, CCx, C3x, C4x,

C5x, C6x, C7x, C8x, D2x, D3x, D4x, D5x, E1Y, E2Y, E3Y, EEx,

EDx, F2x, F3x, GCx, G2x, G2X, G4x, HAx, H2x, H4x, H5x, K4x,

L2x, L3x, M2x, N2x)

14 Battery, 3.0 volt (all models) 33F8354

Blade server base assembly type 1 for use with Intel Xeon 5500

series microprocessors (includes the system board without a

microprocessor) (Type 1936 model C4x) (Type 7870 models

1Mx, 2Mx, 3Mx, 5Mx, 6Mx, A2x, A4x, B3x, B4x, C3x, C4x, CCx,

D2x, D3x, EBx, ECx, EDx, EEx, L2x, L3x, M2x)

15 Blade server base assembly type 2 for use with Intel Xeon 5600

series microprocessors (includes the system board without a

microprocessor) (models A5x, A7x, B5x, B6x, C5x, C6x, C7x,

C8x, D4x, D5x, E1Y, E2Y, E3Y, EGx, F2x, F3x, GCx, G2x, G2X,

G4x, HAx, H2x, H4x, H5x, K4x, N2x)

number

(Tier 1)

42D0673

42D0633

42D0678

42D0748

42D0638

42D0753

42D0708

42D0753

43W7717

44T2248

CRU part

number

(Tier 2)

FRU part

number

46C3548

68Y8185

68Y8186

46 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

CRU part

Index Description

number

(Tier 1)

16 Expansion card, 4GB Fibre Channel CIOv (option) 49Y4237 16 Expansion card, 8GB Fibre Channel CIOv (option) 44X1948 16 Expansion card, Emulex 8Gb Fibre Channel Dual-Port CIOv

(option)

46M6138

16 Expansion card, Gigabit Ethernet CIOv (option) 44W4487 16 Expansion card, LSI 1078 RAID with battery backed cache

CIOv (model ECx)

69Y1916

16 Expansion card, SAS passthrough CIOv (option) 46C4069 16 Expansion card, Qlogic 4Gb Fibre Channel CIOv (option) 49Y4237 16 Expansion card, 10GbE DP (model D5x) 42C1812

Expansion card, LSI Logic 1078 Stingray MegaRAID for

BladeCenter (model ECx)

46C7171

Alcohol Kit (all models) 59P4739 Alcohol Wipe Kit, Canada, Eng/Fr 41Y8746 Alcohol Wipe Kit, Brazil/Mexico 41Y8747 Alcohol Wipe Kit, Taiwan/Japan 41Y8748 Alcohol Wipe Kit, China/Malaysia 41Y8749 Alcohol Wipe Kit, Austrailia/UK 41Y8750 Alcohol Wipe Kit, Korea 41Y8751 Alcohol Wipe Kit, Other Countries 41Y8752 Alcohol Wipe Kit, Hungary 41Y8753 Alcohol Wipe Kit, Latin America 41Y8754 Alcohol Wipe Kit, China 41Y8757 Alcohol Wipe Kit, Hong Kong 41Y8758 Alcohol Wipe Kit, India 41Y8759 Alcohol Wipe Kit, Singapore 41Y8760 Emulex Advanced Virtual Fabric Adapter (CFFh) for

BladeCenter (model D4x)

49Y4261

Grease Kit (all models) 41Y9292 IBM USB key for VMware ESXi 42D0545 Jumper cable, 12 volt (option) 46M6763 Kit, miscellaneous parts (all models) 46D1122 Label, system service (all models) 46D1121 Label, FRU list (all models) 46D1123 Microprocessor extraction tool (option) 81Y9398 PCI I/O expansion unit III 43W4390 RID tag (all models) 81Y9389 W2008 SP2 32/64 bit, multilingual 60Y1760 W2008 32/64 bit, multilingual 49Y0222 W2008 32/64 bit, Simplified Chinese 49Y0223

CRU part

number

(Tier 2)

FRU part

number

Chapter 4. Parts listing 47

Index Description

W2008 32/64 bit, Traditional Chinese 49Y0224

W2008 Standard Edition 32/64 bit 1-4 microprocessors,

multilingual

W2008 Standard Edition 32/64 bit 1-4 microprocessors,

Simplified Chinese

W2008 Standard Edition 32/64 bit 1-4 microprocessors,

Traditional Chinese

W2008 Extended Standard Edition 32/64 bit 1-8

microprocessors, multilingual

W2008 Extended Standard Edition 32/64 bit SP2 1-8

microprocessors, Simplified Chinese

W2008 Extended Standard Edition 32/64 bit 1-8

microprocessors, Traditional Chinese

W2008 HPC Server 1-4 microprocessors, English 68Y9455

W2008 HPC Server 1-4 microprocessors, Japanese 68Y9456

W2008 HPC Server 1-4 microprocessors, Simplified Chinese 68Y9457

VMware ESXi3.5 U5 without USB module 68Y9633

VMware ESXi4.0 U1 without USB module 68Y9634

VMware ESXi4.1 SW without USB module 81Y2028

VMware ESX server 3i recovery CD kit, version 3.5 46D0762

VMware ESX server 3i recovery CD kit, version 3.5 update 2 46M9236

VMware ESX server 3i recovery CD kit, version 3.5 update 3 46M9237

VMware ESX server 3i recovery CD kit, version 3.5 update 4 46M9238

VMware ESXi 4 49Y8747

CRU part

number

(Tier 1)

49Y0892

49Y0893

49Y0894

49Y0895

49Y0896

49Y0897

CRU part

number

(Tier 2)

FRU part

number

Parts listing - BladeCenter GPU expansion unit

The following replaceable components are available for the IBM BladeCenter GPU expansion unit.

For an updated parts listing on the Web, go to http://www.ibm.com/systems/ support/.

CRU part

Description

IBM BladeCenter GPU Expansion Blade 68Y7442 Nvidia 6 GB Tesla M2070 PCI-Express Compute card for BGE4 43V5929 Nvidia 6 GB Tesla M2070Q PCI-Express Compute card for BGE4 43V5947 Auxiliary power cable 44X0850 Kit, Non-captive retaining screws 68Y7473 Flex cable retention bracket 68Y7474

number (Tier

48 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

CRU part

number (Tier

FRU part

number

Chapter 5. Removing and replacing blade server components

Use this information to remove and replace components in the blade server.

Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your

responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or

request IBM to install it, at no additional charge, under the type of warranty that is designated for your server.

v Field replaceable unit (FRU): FRUs must be installed only by trained service

technicians.

See Chapter 4, “Parts listing,” on page 41 to determine whether a component is a Tier 1 CRU, Tier 2 CRU, or FRU.

For information about the terms of the warranty and getting service and assistance, see the Warranty and Support Information document.

Installation guidelines

Use these guidelines before you install the blade server or optional devices.

Before you install optional devices, read the following information: v Before you begin, read “Safety” on page v and “Handling static-sensitive

devices” on page 50. This information will help you work safely.

v When you install your new blade server, take the opportunity to download and

apply the most recent firmware updates. This step will help to ensure that any known issues are addressed and that your blade server is ready to function at maximum levels of performance.

To download firmware updates for your blade server, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click BladeCenter.

3. Under Popular links, click Software and device drivers.

4. Click BladeCenter HS22 to display the matrix of downloadable files for the

blade server.

v Observe good housekeeping in the area where you are working. Place removed

covers and other parts in a safe place.

v Back up all important data before you make changes to disk drives. v Before you remove a blade server from the BladeCenter unit, you must shut

down the operating system and turn off the blade server. You do not have to shut down the BladeCenter unit itself.

v Blue on a component indicates touch points, where you can grip the component

to remove it from or install it in the blade server, open or close a latch, and so on.

v Orange on a component or an orange label on or near a component indicates

that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running. (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component.

v For a list of supported optional devices for the blade server, see

http://www.ibm.com/servers/eserver/serverproven/compat/us/.

System reliability guidelines

Use this information to make sure that the blade server meets the proper cooling and reliability guidelines.

To help make sure that proper cooling and system reliability requirements are met, review the following guidelines:

v To ensure proper cooling, do not operate the BladeCenter unit without a blade

server, expansion unit, or blade filler installed in each blade-server bay. See the documentation for your BladeCenter unit for additional information.

v Each microprocessor socket always contains either a microprocessor dust cover

and heat sink filler or a microprocessor and heat sink. If the blade server has only one microprocessor, it must be installed in microprocessor socket 1.

v Each DIMM socket always contains a memory module or filler. v Each hot-swap SAS bay contains a SAS storage drive or filler. v Make sure that the ventilation holes on the blade server are not blocked. v The blade server battery must be operational. If the battery becomes defective,

replace it immediately.

Handling static-sensitive devices

Use this information to observe the static-sensitive device requirements.

Attention: Static electricity can damage the blade server and other electronic devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

To reduce the possibility of damage from electrostatic discharge, observe the following precautions:

v When you work on a BladeCenter unit that has an electrostatic discharge (ESD)

connector, use a wrist strap, especially when you handle modules, optional devices, or blade servers. To work correctly, the wrist strap must have a good contact at both ends (touching your skin at one end and firmly connected to the ESD connector on the front or back of the BladeCenter unit).

v Limit your movement. Movement can cause static electricity to build up around

you.

v Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed circuitry. v Do not leave the device where others can handle and damage it.

50 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

v While the device is still in its static-protective package, touch it to an unpainted

metal part of the BladeCenter unit or any unpainted metal surface on any other grounded rack component in the rack in which you are installing the device for at least 2 seconds. This drains static electricity from the package and from your body.

v Remove the device from its package and install it directly into the blade server

without setting down the device. If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on the blade server cover or on a metal surface.

v Take additional care when you handle devices during cold weather. Heating

reduces indoor humidity and increases static electricity.

Returning a device or component

Use this information for instructions to return a device or component to service and support.

If you are instructed to return a device or component, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

Chapter 5. Removing and replacing blade server components 51

Removing the blade server from the BladeCenter unit

Use these instructions to remove the blade server from the BladeCenter unit.

The following illustration shows how to remove a single-width type of blade server or blade filler from a Type 8677 BladeCenter unit. The appearance of your BladeCenter unit might be different; see the documentation for your BladeCenter unit for additional information.

Attention:

v To maintain proper system cooling, do not operate the BladeCenter unit without

a blade server, expansion unit, or filler module installed in each blade server bay.

v When you remove the blade server, note the blade-server bay number.

Reinstalling a blade server into a different blade server bay from the one it was removed from can have unintended consequences. Some configuration information and update options are established according to blade-server bay number; if you reinstall the blade server into a different bay, you might have to reconfigure the blade server.

To remove the blade server, complete the following steps:

1. If the blade server is operating, shut down the operating system (see the documentation for your operating system for more information).

2. If the server is still on, press the power-control button for four seconds to turn off the blade server (see “Turning off the blade server” on page 14 for more information).

Attention: Wait at least 30 seconds, until the storage devices stops spinning, before you proceed to the next step.

3. Open the two release handles as shown in the illustration. The blade server moves out of the blade server bay approximately 0.6 cm (0.25 inch).

4. Pull the blade server out of the bay. Attention: Two people are required to remove a Type 1911 blade server out of

the bay.

Statement 4: (for Type 1911)

52 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

≥ 18 kg (39.7 lb)

CAUTION: Use safe practices when lifting.

5. Place either a blade filler or another blade server in the blade server bay within 1 minute.

Installing the blade server in a BladeCenter unit

Use these instructions to install the blade server in a BladeCenter unit.

The following illustration shows how to install a blade server into a BladeCenter unit. The appearance of your BladeCenter unit might be different; see the documentation for your BladeCenter unit for additional information. To install a blade server in a BladeCenter unit, complete the following steps.

Statement 21

CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. Select the blade bay for the blade server; at least one blade bay is required.

Notes:

Chapter 5. Removing and replacing blade server components 53

a. When any blade server or device is in blade bay 7 through 14, power

modules must be installed in all four power-module bays. For additional information, see the Installation and User's Guide that comes with the BladeCenter unit.

b. If you are reinstalling a blade server that you removed, you must install it

in the same blade bay from which you removed it. Some blade server configuration information and update options are established according to blade server bay number. Reinstalling a blade server into a different blade server bay number from the one which it was removed can have unintended consequences, and you might have to reconfigure the blade server.

c. To help ensure proper cooling, performance, and system reliability, make

sure that each blade bay on the front of the BladeCenter unit contains a blade server, expansion unit, or blade filler. Do not operate a BladeCenter unit for more than 1 minute without a blade server, expansion unit, or blade filler in each blade bay.

3. Make sure that the release handles on the blade server are in the open position (perpendicular to the blade server).

Attention: Two people are required to install a Type 1911 blade server into the bay.

Statement 4: (for Type 1911)

≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)

CAUTION: Use safe practices when lifting.

4. Slide the blade server into the blade bay until it stops.

5. Push the release handles on the front of the blade server to the closed

position.

Note: After the blade server is installed, the service processor in the blade server initializes and synchronizes with the management module. This process takes approximately two minutes to complete. The power-on LED flashes rapidly, and the power-control button on the blade server does not respond until this process is complete.

6. Turn on the blade server (see “Turning on the blade server” on page 14 for instructions).

7. Make sure that the power-on LED on the blade server control panel is lit continuously, indicating that the blade server is receiving power and is turned on.

8. If you have other blade servers to install, do so now.

9. Optional: Write identifying information on one of the labels that come with

the blade servers and place the label on the BladeCenter unit bezel. See the documentation for your BladeCenter unit for information about the label placement.

54 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Important: Do not place the label on the blade server or in any way block the ventilation holes on the blade server.

10. Reinstall the bezel assembly on the BladeCenter T unit (BladeCenter T unit only). For detailed instructions for reinstalling the bezel assembly, see the Installation and User's Guide that comes with the BladeCenter T unit.

If you have changed the configuration of the blade server or if you are installing a different blade server from the one that you removed, you must configure the blade server through the Setup utility, and you might have to install the blade server operating system. Detailed information about these tasks is available in the Installation and User's Guide.

Removing and replacing Tier 1 customer replaceable units (CRUs)

Use this information for removing and replacing Tier 1 CRUs.

Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

Removing the blade server cover

Use these instructions to open the blade server cover.

The following illustration shows how to open the cover on the blade server.

To open the blade server cover, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on

page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing

the blade server from the BladeCenter unit” on page 52 for instructions).

3. Carefully lay the blade server on a flat, static-protective surface, with the cover

side up.

4. Press the blade server cover release on each side of the blade server or

expansion unit and lift the cover open, as shown in the illustration.

Chapter 5. Removing and replacing blade server components 55

5. Lay the cover flat, or lift it from the blade server and store for future use.

Statement 21

CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server.

Closing the blade server cover

Use these instructions for information about how to close the blade server cover.

Attention: You cannot insert the blade server into the BladeCenter unit until the cover is installed and closed or an expansion unit is installed. Do not attempt to override this protection.

To close the blade server cover, complete the following steps:

1. Close the DIMM access door by rotating the door towards the DIMM connectors.

56 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

2. If you removed an expansion unit from the blade server, install it now (see “Installing an optional expansion unit” on page 85).

3. Lower the cover so that the slots at the rear slide down onto the pins at the rear of the blade server, as shown in the illustration. Before you close the cover, make sure that all components are installed and seated correctly and that you have not left loose tools or parts inside the blade server.

4. Pivot the cover to the closed position, as shown in the illustration, until it clicks into place.

5. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Removing a blade handle

Use these instructions to remove a blade handle.

The following illustration shows how to remove a blade handle.

To remove a blade handle, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Carefully lay the blade server on a flat, static-protective surface, with the cover side down.

4. Locate the blade handle that you will be removing.

5. Locate the screw that attaches the blade handle to the blade server.

6. Remove the screw from the blade handle and save the screw in a safe place. It

is recommended to use the same screw when installing a blade handle.

7. If you are instructed to return the blade handle, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

Chapter 5. Removing and replacing blade server components 57

Installing a blade handle

Use these instructions for information about how install a blade handle.

To install a blade handle, complete the following steps:

1. Orient the blade server with the cover side down and the bezel towards you.

2. Locate where you will be installing the blade handle.

Note: The left handle and right handle are not the same part. To identify where the blade handle should be installed, see the illustration and parts listing provided in Chapter 4, “Parts listing,” on page 41.

3. Orient the blade handle so that the blue release latch is towards the middle of the blade server.

4. Align the hole in the blade handle with the hole on the blade server where the handle will be installed.

5. Use a screwdriver to install the screw that secures the blade handle to blade server. It is recommended to install the screw that was removed when the blade handle was removed.

6. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Removing the battery

Use this information to remove the battery from the blade server.

To remove the battery, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Remove the blade server cover (see “Removing the blade server cover” on page 55 for instructions).

4. If an optional expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 84).

5. Locate the battery on the system board.

58 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

6. If there is a plastic cover on the battery holder, use your fingers to lift the battery cover from the battery connector.

7. Release the battery by using your finger to press the top of the battery towards the middle of the blade server and out of the battery connector.

8. Use your thumb and index finger to lift the battery from the socket.

9. Dispose of the battery as required by local ordinances or regulations.

Chapter 5. Removing and replacing blade server components 59

Installing the battery

Use this information to install a battery on the system board in the blade server.

The following notes describe information that you must consider when you are replacing the battery in the blade server.

v You must replace the battery with a lithium battery of the same type from the

same manufacturer.

v To order replacement batteries, call 1-800-426-7378 within the United States, and

1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM marketing representative or authorized reseller.

v After you replace the battery, you must reconfigure the blade server and reset

the system date and time.

v To avoid possible danger, read and follow the following safety statement.

Statement 2

CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water

v Heat to more than 100° C (212° F)

v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Note:

1. The following illustration shows how to install the battery in the system board.

2. The illustrations in this document might differ slightly from your hardware.

To install the battery, complete the following steps:

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Remove the blade server cover (see “Removing the blade server cover” on page 55 for instructions).

4. If an optional expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 84 for instructions).

5. Follow any special handling and installation instructions that come with the battery.

6. Locate the battery on the system board.

60 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

7. Orient the battery so that the positive (+) side faces in towards the center of the blade server.

8. Tilt the battery so that you can insert it into the bottom of the socket.

9. As you slide the battery into place, press the top of the battery into the socket.

10. If you removed a plastic cover from the battery holder, use your fingers to

install the battery cover on top of the battery connector.

11. Install the optional expansion unit, if you removed one from the blade server to replace the battery (see “Installing an optional expansion unit” on page 85 for instructions).

12. Install the cover onto the blade server (see “Closing the blade server cover”

on page 56).

13. Install the blade server into the BladeCenter unit (see “Installing the blade

server in a BladeCenter unit” on page 53).

14. Turn on the blade server, start the Setup utility, and reset the configuration

(see “Using the Setup utility” on page 21 for instructions).

Chapter 5. Removing and replacing blade server components 61

Removing a hot-swap storage drive

Use this information to remove a hot-swap storage drive.

The blade server has two SAS hot-swap storage bays for installing or removing hot-swap storage devices, such as a SAS storage drive. To remove a hot-swap hard disk drive or drive filler, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. Press the release latch (orange) on the storage drive to release the drive handle.

3. Pull the release handle to remove the drive from the storage bay.

4. If you are instructed to return the storage drive, follow all packaging

instructions, and use any packaging materials for shipping that are supplied to you.

62 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Installing a hot-swap storage drive

Use these instructions to install a hot-swap storage drive into the blade server.

The blade server has two SAS storage bays for installing hot-swap storage drives, such as a hot-swap SAS hard disk drive. One storage drive might already be installed in the blade server in storage bay 0. If the blade server is equipped with one storage drive, you can install an additional drive in storage bay 1. The blade server supports using RAID 0 or RAID 1 when two storage drives of the same interface type are installed. See “Configuring a RAID array” on page 36 for information about SAS RAID configuration.

To install a hot-swap storage drive or drive filler, complete the following steps.

1. Identify the SAS storage bay (storage bay 0 or storage bay 1) in which the hot-swap storage drive will be installed (see “Blade server connectors” on page

15).

2. If a storage-bay filler is installed, remove it from the blade server by pulling the release lever and sliding the filler away from the blade server (see “Removing a hot-swap storage drive” on page 62).

3. Touch the static-protective package that contains the hot-swap storage drive to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component; then, remove the hard disk drive from the package.

4. Open the release lever on the hot-swap storage drive and slide the drive into the storage bay until it is firmly seated in the connector.

5. Lock the hot-swap storage drive into place by closing the release lever.

Chapter 5. Removing and replacing blade server components 63

Removing a memory module

Use this information to remove a memory module from the blade server.

The following illustration shows how to remove a DIMM from the blade server. This information also applies to removing a DIMM filler.

DIMM

Retaining clip

To remove a DIMM, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52).

3. Remove the blade server cover (see “Removing the blade server cover” on page

55).

4. If an optional expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 84).

5. Locate the DIMM connectors (see “Blade server connectors” on page 15). Determine which DIMM you want to remove from the blade server.

Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, handle the clips gently.

6. Move the retaining clips on the ends of the DIMM connector to the open position by pressing the retaining clips away from the center of the DIMM connector.

Note: To access DIMM connector seven through twelve, use your fingers to lift the DIMM access door.

7. Using your fingers, pull the DIMM out of the connector.

64 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

8. Install a DIMM or DIMM filler in each empty DIMM connector (see “Installing a memory module”).

Note: A DIMM or DIMM filler must occupy each DIMM socket before the blade server is turned on.

9. If you are instructed to return the DIMM, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

Installing a memory module

Use these instructions to install memory modules in the blade server.

The blade server has a total of twelve direct inline memory module (DIMM) slots. The blade server supports very low profile (VLP) DDR3 DIMMs with error code correction (ECC) in 1 GB, 2 GB, 4 GB, 8 GB, and 16 GB capacities. For a list of supported DIMMs for the blade server, see Chapter 4, “Parts listing,” on page 41.

After you install or remove a DIMM, you must change and save the new configuration information by using the Setup utility. When you turn on the blade server, a message indicates that the memory configuration has changed. Start the Setup utility and select Save Settings (see “Setup utility menu” on page 22 for more information) to save changes.

The memory is accessed internally through the system using six channels. Each channel contains two DIMM connectors. The following table lists each channel and which DIMM connectors belong to the channel.

Table 2. Memory channel configuration

Memory channel DIMM connector

Channel 0 DIMM connector 1 and 2 Channel 1 DIMM connector 5 and 6 Channel 2 DIMM connector 3 and 4 Channel 3 DIMM connector 7 and 8 Channel 4 DIMM connector 11 and 12 Channel 5 DIMM connector 9 and 10

Depending on the memory mode that is set in the Setup utility, the blade server can support a minimum of 1 GB and a maximum of 48 GB of system memory on the system board in a blade server with one processor. If two microprocessors are installed, the blade server can support a minimum of 2 GB and a maximum of 96 GB of system memory. There are two different memory modes:

v Independent channel mode: Independent channel mode gives a maximum of 96

GB of usable memory with one CPU installed, and 192 GB of usable memory with 2 CPUs installed (using 16 GB DIMMs). The DIMMs can be installed without matching sizes. See the table below for the memory installation order.

Table 3. System memory configuration for independent channel mode (1 microprocessor)

Installed

memory

1 DIMM X 2 DIMMs X X 3 DIMMs X X X

123456789101112

DIMM socket

Chapter 5. Removing and replacing blade server components 65

Table 3. System memory configuration for independent channel mode (1 microprocessor) (continued)

Installed

memory

4 DIMMs X X X X 5 DIMMs X X X X X 6 DIMMs X XXXXX

Table 4. System memory configuration for independent channel mode (2 microprocessors)

Installed

memory

2 DIMMs X X 3 DIMMs X X X 4 DIMMs X X X X 5 DIMMs X X X X X 6 DIMMs X X X X X X 7 DIMMs X X X X X X X 8 DIMMs X X X X X X X X

9 DIMMs X X X X X X X X X 10 DIMMs X X X X X X X X X X 11 DIMMs X XXXXXXXXX X 12 DIMMs X XXXXXXXXXXX

123456789101112

DIMM socket

v Mirrored channel mode: In mirrored channel mode, channels 2 and 5 are

unused. The memory contents on channel 0 are duplicated in channel 1, and the memory contents of channel 3 are duplicated in channel 4. The effective memory available to the system is only half of that installed. The maximum available memory (with 16 GB DIMMs) is 32 GB for a single CPU system and 64 GB for a dual CPU system.

Important: The memory configuration of channel 0 must match that of channel 1, and the memory configuration of channel 3 must match that of channel 4. For example, ifa4GBDual Rank DIMM is installed into the DIMM2 connector, thena4GBDual Rank DIMM must also be installed into the DIMM6 connector. Table 2 on page 65 lists each channel and which DIMM connectors belong to the channel.

The following table shows the order that memory DIMMs are installed to use a mirrored channel mode.

Table 5. System memory configuration for mirrored channel mode (1 microprocessor)

Installed

memory

2 DIMMs X X

4 DIMMs X X X X

123456789101112

DIMM socket

66 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Table 6. System memory configuration for mirrored channel mode (2 microprocessors)

Installed

memory

4 DIMMs X X X X 6 DIMMs X X X X X X 8 DIMMs X X X X X X X X

123456789101112

DIMM socket

v Spare channel mode: In spare channel mode, channel 2 is the spare of the active

channels 0 and 1. The spare channel is not available as active memory. The maximum memory available (with 16 GB DIMMs) is 64 GB in a single CPU system and 128 GB in a dual CPU system. All three channels must have identical population with regards to size and organization. DIMMs within a channel do not have to be identical. The population ordering for spare channel mode is shown in the table below.

Note: Spare channel mode is only supported if the blade server has an Intel Xeon 5600 series microprocessor. Use the Setup utility to view the system summary and verify the type of microprocessor installed in your blade server (see “Using the Setup utility” on page 21).

The following table shows the order that memory DIMMs are installed to use spare channel mode.

Table 7. System memory configuration for spare channel mode (1 microprocessor)

Installed

memory

3 DIMMs X X X 6 DIMMs X X X X X X

1 2 3 4 5 6 7 8 9 101112

DIMM socket

Table 8. System memory configuration for spare channel mode (2 microprocessors)

Installed

memory

6 DIMMs X X X X X X 9 DIMMs XXXXXX X X X

12 DIMMs XXXXXXXXXXXX

123456789101112

DIMM socket

To install a DIMM, complete the following steps:

1. Locate the DIMM connectors (see “Blade server connectors” on page 15). Determine which DIMM connector you will be installing memory into.

2. If a DIMM filler or another memory module is already installed in the DIMM connector, remove it (see “Removing a memory module” on page 64).

Note: A DIMM or DIMM filler must occupy each DIMM socket before the blade server is turned on.

3. If you are installing a DIMM in DIMM connector seven through twelve, use your fingers to lift the DIMM access door.

Chapter 5. Removing and replacing blade server components 67

4. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component in the rack in which you are installing the DIMM for at least two seconds; then, remove the DIMM from its package.

5. To install the DIMMs, repeat the following steps for each DIMM that you install:

DIMM

Retaining clip

a. Make sure that the retaining clips are in the open position, away from the

center of the DIMM connector.

b. Turn the DIMM so that the DIMM keys align correctly with the DIMM

connector on the system board. Attention: To avoid breaking the retaining clips or damaging the DIMM

connectors, handle the clips gently.

c. Press the DIMM into the DIMM connector. The retaining clips will lock the

DIMM into the connector.

d. Make sure that the small tabs on the retaining clips are in the notches on

the DIMM. If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly installed. Press the DIMM firmly into the connector, and then press the retaining clips toward the DIMM until the tabs are fully seated. When the DIMM is correctly installed, the retaining clips are parallel to the sides of the DIMM.

6. If the DIMM access door is open, use your fingers to close it.

7. Install the cover onto the blade server (see “Closing the blade server cover” on

page 56).

8. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Removing a USB Flash key

Use this information to remove a USB Flash key from the blade server.

68 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

The following illustration shows the removal of a USB Flash key from the blade server.

To remove the USB Flash key, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52).

3. Remove the blade server cover (see “Removing the blade server cover” on page

55).

4. If an optional expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 84).

5. If an optional CIOv expansion card is installed, remove the CIOv expansion card (see “Removing a CIOv-form-factor expansion card” on page 71).

6. Locate the USB Flash key on the system board (see “Blade server connectors” on page 15).

Chapter 5. Removing and replacing blade server components 69

7. Using your fingers, pull the USB Flash key out of the connector.

8. If you are instructed to return the USB Flash key, follow all packaging

instructions, and use any packaging materials for shipping that are supplied to you.

Installing a USB Flash key

Use these instructions to install a USB Flash key in the blade server.

The following illustration shows the installation of the USB Flash key.

To install a USB module, complete the following steps:

1. If a CIOv expansion card is installed, remove the expansion card (see “Removing a CIOv-form-factor expansion card” on page 71).

2. Locate the USB connector on the blade server (see “Blade server connectors” on page 15).

3. Touch the static-protective package that contains the USB Flash key to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component in the rack in which you are installing the USB module for at least two seconds; then, remove the USB module from its package.

4. Orient the connector on the USB Flash key with the USB connector on the blade server.

5. Use your fingers to push the USB Flash key into the USB connector on the blade server.

6. If a CIOv expansion card was removed during the install process, install the expansion card (see “Installing a CIOv-form-factor expansion card” on page

75).

7. Install the cover onto the blade server (see “Closing the blade server cover” on page 56).

8. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

70 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Removing an I/O expansion card

The following sections describe how to remove the following expansion cards:

v vertical-combination-I/O (CIOv) v horizontal-combination-form-factor (CFFh) v CIOv storage interface card

Removing a CIOv-form-factor expansion card

Use these instructions to remove a CIOv-form-factor expansion card in the blade server.

The following illustration shows how to remove a vertical-combination-I/O (CIOv) expansion card.

To removel a CIOv expansion card, complete the following steps:

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Carefully lay the blade server on a flat, static-protective surface.

4. Open the blade server cover (see “Removing the blade server cover” on page

55 for instructions).

5. Touch the static-protective package that contains the expansion card to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component; then, remove the expansion card from the package.

Chapter 5. Removing and replacing blade server components 71

6. Locate the CIOv expansion connector (see “Blade server connectors” on page

15).

7. Using your fingers, move the retaining clips away from the CIOv card; then, lift the card out of the connector.

Removing a horizontal-compact-form-factor expansion card

Use these instructions to remove a compact-form-factor expansion card from the blade server.

The following illustration shows how to remove a horizontal-compact-form-factor (CFFh) expansion card.

To remove a CFFh expansion card, complete the following steps:

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Carefully lay the blade server on a flat, static-protective surface.

4. Open the blade server cover (see “Removing the blade server cover” on page

55 for instructions).

5. Locate the CFFh expansion card. The CFFh is installed into the blade expansion connector (see “Blade server connectors” on page 15).

6. Use your fingers to hold the edge of the CFFh expansion card where it connects to the blade expansion connector; then, lift up on the card.

7. Pull the card away from the expansion-card standoff.

72 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Removing a storage interface card

Use this information to remove a storage interface card from the blade server.

The storage interface card controls the SAS hot-swap storage drives. The following illustrations and installation instructions shows how to remove a ServeRAID-MR10ie CIOv storage interface card from the blade server. The illustrations and removal instructions are similar for other CIOv storage interface cards.

To remove a storage interface card, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Remove the blade server cover (see “Removing the blade server cover” on page 55 for instructions).

4. If an optional expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 84). The storage-interface-card option includes the storage interface card, backup battery, and backup-battery cable. These parts can be removed separately from each other.

5. To remove the storage interface card, complete the following steps. a. Locate the storage interface card installed in the CIOv connector on the

system board (see “Blade server connectors” on page 15).

Chapter 5. Removing and replacing blade server components 73

b. Gently push the retaining clips away from the expansion card; then, lift the

card out of the expansion-card connector.

c. Remove the cable from the storage interface card by holding the card in one

hand; then, use your other hand to pull the cable away from the card. When pulling the cable, make sure that you hold the cable where there is a blue touchpoint.

6. To remove the backup-battery cable, complete the following steps. a. Remove the cable from the storage interface card by holding the blue

touchpoint on the cable; then, pull the cable away from the card.

b. Remove the cable from the backup battery by holding the blue touchpoint

on the cable; then, pull the cable away from the backup battery.

7. The backup battery is installed in DIMM connector seven. To remove the backup battery, complete the following steps.

a. If you have not already done so, remove the backup-battery cable from the

backup battery by holding the blue touchpoint on the cable; then, pull the cable away from the backup battery.

b. Remove the backup battery from the DIMM connector seven by using the

instructions to remove a memory module (see “Removing a memory module” on page 64).

8. Remove the backup battery from DIMM connector seven.

9. If you are instructed to return the storage interface card, follow all packaging

instructions, and use any packaging materials for shipping that are supplied to you.

74 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Installing an I/O expansion card

The following sections describe how to install the following expansion cards:

v vertical-combination-I/O (CIOv) v horizontal-combination-form-factor (CFFh) v CIOv storage interface card

Installing a CIOv-form-factor expansion card

Use these instructions to install a CIOv-form-factor expansion card in the blade server.

The blade server supports a vertical-combination-I/O (CIOv) expansion card and a horizontal-combination-form-factor (CFFh) expansion card. The following illustration shows the location and installation of a CIOv expansion card.

Attention: Before you install one of the following CIOv expansion cards in the blade server, make sure the PCIe speed is set to Gen1. You can configure the PCIe speed in the Setup utility by selecting System Settings and Devices and I/O Ports.

v Ethernet Expansion Card (CIOv) for IBM BladeCenter v QLogic 4 Gb Fibre Channel Expansion Card (CIOv) for IBM BladeCenter v SAS Connectivity Card (CIOv) for IBM BladeCenter v ServeRAID-MR10ie (CIOv) Controller for IBM BladeCenter

To install a CIOv expansion card, complete the following steps:

1. Touch the static-protective package that contains the expansion card to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component; then, remove the expansion card from the package.

2. Locate the CIOv expansion connector (see “Blade server connectors” on page

15).

3. Orient the connector on the expansion card with the CIOv expansion connector on the system board; then, press the card into the CIOv expansion connector.

4. Firmly press on the indicated locations to seat the expansion card.

Note: For device-driver and configuration information to complete the installation of the expansion card, see the documentation that comes with the expansion card.

Chapter 5. Removing and replacing blade server components 75

5. Install the cover onto the blade server (see “Closing the blade server cover” on page 56).

6. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Installing a horizontal-compact-form-factor expansion card

Use these instructions to install a compact-form-factor expansion card in the blade server.

The blade server supports a horizontal-combination-form-factor (CFFh) expansion card. The following illustration shows how to install a CFFh expansion card.

Expansion card

Blade expansion

Expansion card standoff

connector cover

Attention: Before you install one of the following CFFh expansion cards in the blade server, make sure the PCIe speed is set to Gen1. You can configure the PCIe speed in the Setup utility by selecting System Settings and Devices and I/O Ports.

v 2/4 Port Ethernet Expansion Card for BladeCenter v Broadcom 10 Gb 2-port Ethernet Expansion Card (CFFh) for IBM BladeCenter v Broadcom 10 Gb 4-port Ethernet Expansion Card (CFFh) for IBM BladeCenter

To install a CFFh expansion card, complete the following steps:

1. Locate the blade server expansion connector (see “Blade server connectors” on page 15).

2. If a cover is installed on the blade expansion connector, remove it by using your fingers to lift the cover from the blade expansion connector.

3. Touch the static-protective package that contains the expansion card to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component; then, remove the expansion card from the package.

4. Orient the expansion card and slide the slots at the back end of the card onto the pins on the expansion-card standoff; then, gently pivot the card into the blade server expansion connector.

5. Firmly press on the indicated locations to seat the expansion card.

Note: For device-driver and configuration information to complete the installation of the expansion card, see the documentation that comes with the expansion card.

6. Install the cover onto the blade server (see “Closing the blade server cover” on page 56).

76 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

7. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Installing a storage interface card

Use this information to install a storage interface card in the blade server.

The storage interface card controls the SAS hot-swap storage drives. The following illustrations and installation instructions shows how to install a ServeRAID-MR10ie controller into the CIOv expansion connector of the blade server. The illustrations and installation instructions are similar for other CIOv storage interface cards.

Note: The backup-battery will be installed in DIMM connector seven and might affect how much memory is recognized by the blade server. Review the tables in “Installing a memory module” on page 65 to make sure that your memory configuration will not be affected.

Attention: Before you install a ServeRAID-MR10ie controller in the blade server, make sure the PCIe speed is set to Gen1. You can configure the PCIe speed in the Setup utility by selecting System Settings and Devices and I/O Ports.

To install a storage interface card, complete the following steps.

1. Locate the CIOv expansion connector (see “Blade server connectors” on page

15).

2. Touch the static-protective package that contains the storage interface card to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component; then, remove the storage interface card from the package.

3. If an interposer card is installed on the storage interface card, remove it.

Chapter 5. Removing and replacing blade server components 77

a. If the interposer has a pull strap, move the pull strap away from the

storage interface card. If the pull strap surrounds the storage interface card, the pull strap will interfere with the removal of the interposer card.

b. Press out on the plastic latch that holds the interposer card to the storage

interface card and simultaneously lift up on the controller, as shown.

c. Separate the interposer card from the storage interface card and store the

interposer card in a safe place.

4. Install the backup-battery cable to the storage interface card. a. If you are installing a ServeRAID-MR10ie controller, select cable "B" from

the packaging.

b. Locate the end of the cable marked “EXPANSION CARD”; then, with the

blue side of the cable end facing up, carefully insert the cable end into the cable connector on the ServeRAID controller.

5. Orient the connector on the storage interface card with the CIOv expansion connector on the system board; then, press the storage interface card into the CIOv expansion connector.

6. Firmly press on the indicated locations to seat the storage interface card.

Note: For device-driver and configuration information to complete the installation of the expansion card, see the documentation that comes with the storage interface card.

7. Install the backup battery for the storage interface card into DIMM connector seven (see “Blade server connectors” on page 15 and “Installing a memory

78 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

module” on page 65).

8. Install the backup-battery cable to the backup battery. The side of the cable with the blue touchpoint should be oriented towards the center of the blade server.

9. Orient the backup-battery cable so that it lays flat over the top of the heat sink for microprocessor two.

10. If you removed an optional expansion unit, reinstall it (see “Installing an optional expansion unit” on page 85).

11. Install the cover onto the blade server (see “Closing the blade server cover” on

page 56).

12. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Chapter 5. Removing and replacing blade server components 79

Removing and replacing Tier 2 CRUs

Use this information to determine the guidelines for installing a Tier 2 CRU into your blade server.

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for the server.

The illustrations in this document might differ slightly from your hardware.

Removing the bezel assembly

Use this information to remove the bezel assembly from the blade server.

The following illustration shows how to remove a bezel assembly from a blade server.

Note:

1. The illustrations in this document might differ slightly from your hardware.

To remove the bezel assembly, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Open the blade server cover (see “Removing the blade server cover” on page 55 for instructions).

4. If an optional expansion unit is installed, remove it (see “Removing an optional expansion unit” on page 84).

5. Carefully lay the blade server on a flat, static-protective surface, with the cover side down.

6. Locate the four screws that secure the bezel assembly to the blade server base assembly.

80 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

7. Use a screwdriver to remove the four screws that secure the bezel assembly to the blade server base assembly. Save the screws in a safe place. It is recommended to use the same screws when installing the bezel assembly.

8. While holding the bezel assembly and the blade server, rotate the blade server so that the cover side is up.

9. Lift the bezel assembly away from the blade server.

10. If you are instructed to return the bezel assembly, follow all packaging

instructions, and use any packaging materials for shipping that are supplied to you.

Installing the bezel assembly

Use this information to install a bezel assembly in the blade server.

Note:

1. The following illustration shows how to install a bezel assembly in a blade server.

2. The illustrations in this document might differ slightly from your hardware.

To install the bezel assembly, complete the following steps.

1. If an optional expansion unit is installed, remove it (see “Removing an optional expansion unit” on page 84).

2. If the control panel was removed, install it (see “Installing the control panel” on page 83).

3. Orient the bezel with the front of the blade server, aligning the screw holes on the bezel with the holes on the blade server.

Chapter 5. Removing and replacing blade server components 81

4. Use your hand to keep the bezel assembly tight against the blade server; then, rotate the blade server so that the bottom is now facing up.

5. Use a screwdriver to install the four screws that secure the bezel assembly to the blade server. It is recommended to use the same screws that were removed when the bezel assembly was removed.

6. Orient the blade server so that the bottom of the blade server is down.

7. Install the optional expansion unit, if you removed one from the blade server

(see “Installing an optional expansion unit” on page 85 for instructions).

8. Install the cover onto the blade server (see “Closing the blade server cover” on page 56).

9. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Removing the control panel

Use this information to remove the control panel from the blade server.

Note:

1. The following illustration shows the locations of the control panel on the system board.

2. The illustrations in this document might differ slightly from your hardware.

To remove the control panel, complete the following steps.

Control panel connector

Control panel cable

1. Before you begin, read “Safety” on page v and “Installation guidelines” on

page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52).

3. Remove the blade server cover (see “Removing the blade server cover” on page

55).

4. If an optional expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 84).

5. Remove the bezel assembly (see “Removing the bezel assembly” on page 80).

6. Locate the control-panel connector on the system board (see “Blade server

connectors” on page 15).

7. Using your fingers, pull the control-panel cable out of the connector; then lift the control panel from the blade server.

8. If you are instructed to return the control panel, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

82 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Installing the control panel

Use these instructions to install the control panel in the blade server.

The blade server has a control panel that provides controls and information LEDs for the blade server (see “Blade server controls and LEDs” on page 11). The following illustration shows how to install the control panel.

To install the control panel, complete the following steps:

1. Locate the control-panel connector on the blade server (see “Blade server connectors” on page 15).

2. Touch the static-protective package that contains the control panel to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component in the rack in which you are installing the control panel for at least two seconds; then, remove the USB module from its package.

3. Orient the control panel so the cable aligns with the control-panel connector and the control panel is positioned at the front of the blade server.

4. Use your fingers to install the control-panel cable into the control-panel connector on the blade server.

5. Install the bezel assembly (see “Installing the bezel assembly” on page 81).

6. Install the optional expansion unit, if you removed one from the blade server to

replace the battery (see “Installing an optional expansion unit” on page 85 for instructions).

7. Install the cover onto the blade server (see “Closing the blade server cover” on page 56).

8. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Control panel connector

Control panel cable

Chapter 5. Removing and replacing blade server components 83

Removing and replacing field replaceable units (FRUs)

Use this information to remove and replace field replaceable units (FRUs).

FRUs must be installed only by trained service technicians. The illustrations in this document might differ slightly from your hardware.

Removing an optional expansion unit

Use these instructions to remove the optional expansion unit from the blade server.

To remove an optional expansion unit, complete the following steps:

Expansion unit

Blade server cover release

1. Before you begin, read “Safety” on page v and “Installation guidelines” on

page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Carefully lay the blade server on a flat, static-protective surface, with the cover side up.

4. Remove the blade server cover, if one is installed (see “Removing the blade server cover” on page 55 for instructions).

5. Remove the expansion unit: a. If the expansion unit has an extraction device, use the extraction device to

disengage the expansion unit from the blade server. These extraction devices can be of several types, including thumbscrews or levers. See the instructions provided with the expansion unit for detailed instructions for removing the expansion unit.

b. If the expansion unit does not have an extraction device, press the blade

server cover release on each side of the blade server and lift the expansion unit from the blade server.

c. Rotate the expansion unit open; then, lift the expansion unit from the blade

server.

6. If you are instructed to return the expansion unit, remove from it any options that you have installed; then, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

84 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

Installing an optional expansion unit

Use these instructions to install an optional expansion unit.

Attention: If a horizontal combination-form-factor (CFFh) expansion card is installed on the blade server system board, you cannot install an optional expansion unit.

Notes:

1. All devices should be installed in an expansion unit before attaching it to the blade server.

2. After you install one or more expansion units on your blade server, the combined blade server and expansion units together occupy adjacent blade bays in the BladeCenter unit. Enough power modules must be installed in the BladeCenter unit to power the blade bays in which you install the blade server and expansion units.

3. The following illustration shows an optional expansion unit in a blade server.

4. The illustrations in this document might differ slightly from your hardware.

To install an optional expansion unit, complete the following steps.

Expansion unit

Blade server cover release

1. Locate the blade expansion connector on the blade server system board or the

expansion unit and remove the cover if one is installed (see “Blade server connectors” on page 15).

2. Touch the static-protective package that contains the optional expansion unit to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component; then, remove the optional expansion unit from the package.

3. Orient the optional expansion unit as shown in the illustration.

4. Lower the expansion unit so that the slots at the rear slide down onto the cover

pins at the rear of the blade server; then, pivot the expansion unit down onto the blade server.

5. If the expansion unit has an extraction device (such as a thumbscrew or a lever), use it to fully engage the expansion unit on the blade server; otherwise, press the expansion unit firmly into the closed position until it clicks into place. To install an optional GPU adapter into a GPU expansion unit, see “Installing a GPU adapter in the BladeCenter GPU expansion unit” on page 88. To install an option into another type of expansion unit, refer to the documentation provided with the expansion unit.

Chapter 5. Removing and replacing blade server components 85

6. If additional expansion units are being installed, repeat steps 4 through 8 for each expansion blade; otherwise continue with step 11.

7. Follow the instructions provided with the expansion unit to install an option in the expansion unit.

8. If this is the last expansion blade being installed, install the cover provided with the expansion unit (see “Closing the blade server cover” on page 56).

9. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Removing a GPU adapter from the BladeCenter GPU expansion unit

Use this information to remove a GPU adapter from the BladeCenter GPU expansion unit.

Note:

1. The following illustration shows how to remove a GPU adapter from the BladeCenter GPU expansion unit.

2. The illustrations in this document might differ slightly from your hardware.

To remove a GPU adapter from the BladeCenter GPU expansion unit, complete the following steps:

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Remove the blade server cover (see “Removing the blade server cover” on page 55 for instructions).

4. If an expansion blade is installed on the expansion blade containing the adapter you want to remove, remove it (see “Removing an optional expansion unit” on page 84.)

5. Remove the expansion-blade riser assembly from the BladeCenter GPU expansion blade:

a. Disconnect the auxiliary power cable (A) from the GPU adapter, as shown

in the following illustration.

86 BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide

IBM 7870B4U, BladeCenter HS22, 7870, 1936, 1911 Service Manual

Specifications and Main Features

Frequently Asked Questions

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