The following are tradema rks or registered trademarks of their respective ow ners.
Other product names m entioned in this m anual may a lso be trade marks or reg istered
trademarks of their resp ective owners. Re gistered trademar ks are register ed in the
United States Patent and Trademark Office; some trademarks ma y also be re gistered in
other countries. QMS and the QMS logo are r egistered tradema rks of QMS, Inc., and
Crown, the Crown seal, Crow nNet, ImageS erver, PS Executive Series, and QU IC are
trademarks of QMS, Inc. PostScript is a trademark of Adobe System s Incor porated for a
page description langu age and may be registered in certain juris dictions. Thr oughout
this manual, “PostScrip t Level 2” is used to refer to a s et of capabilities d efined by
Adobe Systems for its P ostScript Level 2 pag e descr iption language . These
capabilities, among ot hers, are impleme nted in this pr oduct through a Q MS-developed
emulation that is compatible w ith Adobe's P ostScript Level 2 la nguage. A dobe/Adobe
Systems Incorpor ated. AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macin tosh,
TrueTy pe/Apple Computer, Inc. CompuSer ve/H & R Block. DEC, DECnet, LN03, VMS/
Digital Equipment Corporation. H ewlett-Pack ard, HP, PCL, HP-G L, LaserJet/HewlettPackard Co. IBM PC, Token-Ring/International Business Mac hines Corpora tion.
Centronics/Centronics Data Com puter Corporation. Mi crosoft, MS-Window s/Microsoft
Corporation. Novell and N etWare/Novell, Inc. UNIX/UNIX Systems Lab oratories.
Ethernet/Xerox Corporation .
36618. All Rights Reserve d. This manual m ay not be copie d in whole or in pa rt, nor
transferred to any other me dia or language, w ithout the express written permiss ion of
QMS, Inc.
DearCustomer,
Although your new QMS printer is the result of the latest and most
advanced engineering techniques in the electronic industry, it isn’t
necessary for you, the user, to understand every detail of the printer’s
design in order to make it do what you bought it f or. But there are
some things you’ll need to know about your printer, a nd we’ve
included guidebooks to help you get started.
We’ve designed your user’s guide to help you find the in formation you
need as quickly and easily as possible:
n
Table of Conten ts—U se this section as a road map to discover
what’s in the Getting Started guide.
n
About the Documentati on —T his section functions as a Welcome Center. It gives you an idea about what’s in your Setup and
User’s Guide as well as in the other documentat ion that has
accompanied your printer.
n
About This Manual—This section describes the same information as in the table of contents, but in a descriptive format.
n
Headers, Footers, and Tab Dividers—Use these as markers to
help you locate the section of the manual you want quickly.
n
Index—The blue pages at the end of this guide will help you find
the specific information you need.
We hope you enjoy your new QMS printer and find our guides helpful
and informative.Your QMS Techn ical Writer
Contents
1Introduction
Abo u t the Pr inte r ..... . .................. . ................................ . ................ 1-2
About the Documentati on ................. ........... ........ ............. ...... ....1-2
Standard Product Documentation 1-3
Related Documentation 1-5
About This Manual .......................................................................1-5
Typographic Conventions 1-5
Printer Features ........ ............. ...... .............. ..... .............. ....... .........1-6
Media Flexibility 1-6
Multiple Resolutions 1-6
Five Resident Emulations 1-7
Sessions Support 1- 8
Resident Font s and Symbol Sets 1-8
QMS Crown Technology 1-8
Software Loadable System (SLS) 1-10
Methods of Confi gu ratio n ..... .... ..... ..... ..... ....... ..... ...... ..... ..... ..... .. 2-2
Using an Application 2-2
Using PS Executive Series Utilities 2-3
Using Printer Commands 2-3
Using the Control Panel 2-3
Configuration Menu ..................................................................... 2-4
How to Move Around the Configuration Menu 2- 5
Accessing the Configuration Menu 2-5
Selecting Configuration Menu Options 2-6
Changing Character Information 2-8
Saving Configuration Changes 2-10
Canceling Configuration Changes 2-11
Setting the Message Window Language 2-11
Restoring the Factory Default Configuration 2-12
Operator Control Menu ............................................................. 2-12
End J ob Mo d e . .......................................... . .................................3-1 4
Common Reasons to Use En d Job Mode 3-15
Using the EOD Commands 3-15
Setting the End Job Mode for the S erial and Parallel Protocols 3-16
Setting the End Job Mode via the Control Panel 3-17
Adding an EOD Command to Your File 3-18
Creating a Network Job Separator 3- 20
Working with S tatus Pa ges ................... ..... ... ....... ...... ..... ..... ... ..3 -20
Identifying a Status Page Type 3-20
Printing a Status Page 3-21
Cancelling/Ending Print Jobs ...................................................3-2 1
Cancelling a Print Job 3-22
Ending a Print Job 3-23
Testing PC Communication ........................................................ 6-6
Creating the Test File 6-6
Sending the Test File 6-7
Verifying the Serial Port Setting Changes 6-11
Testing Macintosh Communication ......................................... 6-12
Printer Problem Checklist ..... ................... ................... .............. 6-12
Media Jams ................................................................................ 6-14
Locations 6-14
Clearing an Input Bin Media Jam 6-15
Clearing an Image-Transfer Area Media Jam 6-17
Clearing a Fuser Assembly Area Media Jam 6-18
Clearing an Output Bin Media Jam 6- 20
Clearing a Duplexer Media Jam 6-21
Problem Descriptions . ..............................................................6-22
Paper Jam Message Stays On 6-22
Data Indicator Stays Lit 6-22
No Advanced Status Page 6-23
No Start-up Page 6-23
Printer Resets 6-23
Blank Pages 6-24
QMS1725SLSPrintSystemUser'sGuidevi
Not All Pages Print 6-24
Printer Will Not Duplex 6-25
White or Light Lines 6-26
Light Image (Entire Page) 6-26
Dark Image (Entire Page) 6-27
Stain Along the Edge of the Page 6-27
Stains on the Back of the Page 6- 27
Image Easily Smears when Rubbed 6-27
Placing a Service Call ................................................................6-28
What is a Session? D-2
How is a Session Used? D-3
Session Command D-4
Examples D-7
Sessions Document Finishing Terminology D-9
Document Finishing DOC D-10
Menu Diagrams ......................................... ............ ....... ............ .... F -2
Glossary
Index
v
Contentsxi
1
Introduction
InThisChapter...
n
About the printer
n
About the documentation
n
About this manual
n
Printer features and user benef it s
n
Printer options
n
Using the printer’s control panel
n
Printer-host co mmunication
AboutthePrinter
AboutthePrinter
The QMS 1725 SLS Print System offers the unique QM S Crown
multitasking operating system, superior perform ance, extensive
connectivity, upgrade option s including duplex printin g, and flexible
emulation support.
In addition, it prints 17 pages per minute (let te r/A4 paper size) and is
a high-quality 300x300 and 600x600 dpi multiple-resolution desktop
printer.
AbouttheDocumentation
The documentation provides a window int o the many capabili tie s of
your printer. The more famil iar you are with the document ation, the
easier it’ll be for you to get the results you want from your printer.
QMS1725SLSPrintSystemUser'sGuide1-2
AbouttheDocumentation
Several pieces of documentation accompany your printe r. If you’ve
ordered printer options, you’ll have even more manu als. B ut don’t
worry—you don’t have to read them all before you’re able to use your
printer. I n fact , som e of them you may never have to refer to at all,
depending on the type of documents you print and the environment in
which you print them.
This section will give you an idea of how we’ve organized inf ormation
and which documents you’ll probably refer to the most.
StandardProductDocumentation
The following document atio n is shipped with your print er:
n
QMS 1725 SLS Print System Setup Guid e
Refer to this guide as you unpack and set up the printer. It contains detailed, illustrated inst ructi ons to guide you as you unpack
and set up your printer and connect it to a host computer. It also
covers installing a toner cartridge and filling the paper trays. Each
person who plans on using this printer should review this document.
QMS 1725 SLS Print System User ’s Guide
n
You're looking at this manual right now. This manual guides you
through the day-to-day operation of your printe r. It include s information on using the printer’s control panel, making configuration
changes, replacing print media, using advanced printing features,
handling and cleaning your printer, improving print quality, and
troubleshooting printer problem s. Th e “About This M anual” sec tion later in this chapter provides more contents of this manual.
Introduction
1-3
AbouttheDocumentation
n
PS Executive Series Util ities
On-line documentatio n explains how to install and use the PS
Executive Series Utilities that accompanies your printer. Once
you install this software on your host, use its menus to access the
printer ’s features, such as printer naming, font and emul ation
downloading, and sample files that illustrate some of your
printer ’s capabilities. A Windows driver is also included with this
software. (Before instal ling the util ities, be sure to che c k for a
README.T XT file in case of last-minut e updat es.)
QMS Crown Document Option Com man ds
n
Document Option Commands (DOCs) are sof tware codes you
insert in documents to enable printer fe atu res that cannot be
accessed by your application or page description langu age. This
manual lists and explains all of the DOCs. Using QMS DOC, you
can develop one driver to support all languages and emulations
for your printer. Also, you can use ho st netwo rk management
software to create customized netwo rk printer queues for all
users connected to the printer. In most cases, only advanced
users and system administrators need this informat ion.
QMS Crown Network Notes
n
Refer to this manual for tips on using your QMS 1725 SLS Print
System if you’re connecting to a network. It discusses 3Com
3+Open, Banyan VINES, LAN Manager-based LA Ns, Novell NetWare, TCP/IP, UNIX, and VMS/DECnet . In most cases, on ly
advanced network users and system administrat ors need this
information.
This manual is provided on disk in encapsulated PostScript
(EPS) form. Refer to the REA DM E file on the dis k for informat ion
on printing a hard copy of the manual.
QMS1725SLSPrintSystemUser'sGuide1-4
RelatedDocumentation
Don’t forget that your application, host operating system, and network
documentation all contain useful printing inform ation.
n
Printer Option Docum ent ation
If you purchased a printer option (for example, a CrownNet inter-
face card for a Ethernet network), you probably received separate documentation fo r it. See chapte r 8, “Printer Opt ions, ” for
additional inf ormat ion .
n
Further information on QMS printe rs is available through your
modem or fax machine. See appendix A, “QMS Custome r Support,” for details.
AboutThisManual
This manual is a complete guide to the features, operation, and maintenance of your QMS 1725 SLS printer. Each chapter begins with
highlights of its contents. An extensive index at the end of the manual
further helps to locate specific topics and a glossary defines relevant
terms. The appendixes contain supplem ent ary info rmat ion such as
cable pinouts, technical specifications, and other printer-related material.
AboutThisManual
TypographicConventions
The following typographic conve ntions are used in this manual:
Mixed-Case
Cour ier
Mixe d-Case
Italic
Courier
UPPERCASE
COUR IER
lowercase bold PostScript operators and DOS commands
Introduction
Text you type, and messages and information displayed
on the screen
Variable text you type; replace the italicized word(s) with
information specific to your printer or com puter
Information displayed in the printer message window
1-5
PrinterFeatures
lowercase italic
UPPERCASEFile and utility names
↵Press the Enter key (PC) or Return key (Macintosh)
^Press and hold down the Ctrl key (PC)
This brief overview will acquaint you with your printer’s major features
and how they can benefit you. Consult the index or the table of contents to locate this information.
MediaFlexibility
Your printer supports print medi a of different sizes— A4, executive,
legal, letter—in portrait and landscape orientations.
User Benefit—You can print on commonly used media sizes.
MultipleResolutions
The printer supports two print resolutions: 300x300 and 600x600 dpi
(dots per inch).
QMS1725SLSPrintSystemUser'sGuide1-6
PrinterFeatures
User Benefit—Two resolutions allow you to customize the quality of
your output according to its use: 300x300 dpi for most hardcopy
needs, 600x600 dpi for high-resolut ion out put.
FiveResidentEmulations
Your printer supports printing in HP PCL5, HP-GL, Lineprinter, CCITT,
and PostScript emula tion s.
User Benefit—Most applicat ion s can print directly to the printer.
HPPCL5Emulation
The printer emulates the Hewlet t -Packard LaserJet IIIS i at both
300x300 dpi (bitmap and scalable fonts) and 600x600 dpi (scalable
fonts only). The available resolution for HP-GL/2 is 300x300 dpi.
HP-GLEmulation
The printer provides HP-GL plotter emulation (7470A, 7475A, 7550A,
and ColorPro) at 300x300 dpi and 600x600 dpi.
LineprinterEmulation
The Lineprinter emul ati on prints sim ple, unformat ted text files at
300x300 and 600x600 dpi. Each text line ends with a carriage return.
CCITT
This emulation supports CCITT Group 3 1-D, Group 3 2-D, and
Group 4. Key features specific to this emulation inclu de a stream-oriented data flow system, concise data attribute set, and enhanced performance.
PostScriptLevel2EmulationandLevel1Compatibility
The QMS 1725 SLS Print System’s Level 2 emulation allo w s you to
take full advantage of your printer's high print resolution (up to
600x600 dpi). The Level 2 emulation is compatible with Adobe’s PostScript Level 2 language while providing additional capabilit ies. QMS
Level 2 emulation supports extensive graphics capabili ties to control
Introduction
1-7
PrinterFeatures
the appearance of text, geometric shapes and images, and improves
memory and resource management. Full support for PostScript Level
1 files is also included.
SessionsSupport
Since your printer supports sessions, it’s possible for you to combine
multiple document s into a single print job with global features th at
override the individual document’s page description—even when the
individual document s are composed from different appli catio ns using
different printer descripti on languages. S e ssions allow you to print
multiple chapters as a book, a series of reports as a batch process, or
“wild card” file selections on UNIX or VMS comput er systems. More
information about sessions and session comm ands are in appendi x
D, “Sessions.”
ResidentFontsandSymbolSets
Your printer comes with 12 PostScript typeface families containing 39
licensed fonts, and it provides TrueType font support (in Po stSc ript
emulation only). All resident PostS cript typeface families have mu lti lingual character sets. The printer also has 7 resident bitmap HP PCL
fonts in 25 symbol sets each, 12 resident scalable HP PCL fonts in 35
symbol sets each, 1 resident scalable HP PCL font in 5 symbol sets,
and 40 resident HP-GL symbol sets.
User Benefit—With so many resident fonts and symbol sets, there is
less need for time-consuming downloadin g.
QMSCrownTechnology
The QMS Crown multitasking operat ing s ystem provides fast processing speeds, networking capability, and hig her printer perf ormance while maintaining outstanding print quality.
Compile-AheadTechnologyandTrueMultitasking
Compile-ahead technology keeps all of your printer’s resources busy
to improve throughput. While the engine is printi ng a page,
compile-ahead technology uses available printer mem ory to prepare
QMS1725SLSPrintSystemUser'sGuide1-8
PrinterFeatures
the subsequent pages of the document (or the next job). With pages
ready in memory, the engine continues pri nting as it deposits printed
pages in the output tray. (In oth er words, compil ing, rasterizing , and
printing all work independently but simult aneously.)
User Benefit—Because print job processing time is significantly
reduced, you spend less time waiting for your documents to print.
SimultaneousInterfaceOperation(SIO)
Other printers may have mult iple int erf ace ports, but your QMS 1725
all
SLS Print System is unique because SIO allows
ports—AppleTalk, parallel, serial, and an optional interface—to be
at the same time
active
The multiple interfaces let you connect to any AppleTa lk network or
directly to an IBM or compatible PC. The printer also wo rks in many
minicomputer and main frame co mpu ter environm ents .
User Benefit—You can have m ore than one computer print ing to the
printer. E ach interface has an input buffer (which may be expanded
with additional memory) that receives data while anot her interface is
being used to print.
.
of its interface
EmulationSensingProcessor(ESP)Technology
Most printers can recognize only their native comma nd languag e.
However, using a form of artificial intel ligen ce , ESP technology a nalyzes incoming file data from any of the printer ’s interfaces, selects
the appropriate emulation from those insta lled on the printe r, and processes th e print job.
User Benefit—When your printer is in ESP mo de, you can easily
print PostScript, HP PC L 5, HP-G L, CCI TT, a nd L ineprin ter d ocuments without chan ging printer swi tch settings or sending soft ware
commands to accomm odat e different print er la nguages.
Introduction
1-9
PrinterFeatures
ContextSwitching
After its initial use, the state of an emulat ion and downl oaded dat a
(such as fonts, macros, and overlays) is preserved for as long as the
printer power is on.
User Benefit—Repetit ive download ing of emulat ion s, font s, m acros,
and overlays is unnecessary, saving you time.
CompressedDataFormats
Crown printers convert data received from the input buffer s into
intermediate, compressed blocks until the data is needed for printing.
These compressed blocks of data are designed t o be processed
rapidly by the printer, and many more can be stored in memory at one
time than can traditional bitmapped image s.
User Benefit—This increases the speed of printer features such as
collation and autom at ic ja m recovery.
AutomaticJamRecovery
With most printers, if a media jam occurs, you must remove the
jammed media and then reprint the job. On a QMS Crown printer, if
the Page Recovery menu option is set to ON and a media jam occurs,
once you remove the jammed media, the print er reprints the jammed
page and then continues with the print job. This is possible because
compressed data format s allow more pag es to be stored in memory.
The printer remembers the last page printed, pulls the necessary
information from memory, and aut om atically reprint s any lost pag es.
User Benefit—You save tim e and print media because it’s unnecessary to resend a print job after clearing a media jam.
SoftwareLoadableSystem(SLS)
Your printer has a software loadable s ystem , which allows you to
replace or upgrade its system software from a host computer.
User Benefit—Future enhancem ents to the system software ca n be
easily installed as they become available from QMS.
QMS1725SLSPrintSystemUser'sGuide1-10
PrinterOptions
The following options are available for your QMS 1725 SLS Print System. Contact your QMS vendor for purchase information.
MediaHandlingAccessories
The optional media handling accessories include legal- and A 4- size
media cassettes, a large-capacity sheet feeder (1500 sheets), and a
duplexing unit. You can also print directly on business or personalsized envelopes with an optional envelope feeder or by using the
manual feed.
User Benefit—Your print er handles a variety of sizes and types of
common print media.
UpgradableRAM(RandomAccessMemory)
The QMS 1725 SLS Print System comes wit h 13 MB of RAM. How ever, you can upgrade this RAM to 32 MB through the inst alla tio n of
SIMMs (single in-line memory mo dules). Addition al RAM allows you
to print at higher resolutions on certain media sizes, download and
cache fonts, and send large data-intensive files to the printer wit hout
tying up the host for long periods.
PrinterOptions
User Benefit—Your print er’s memory can be upgraded as your
needs grow.
Fonts
Contact your QMS vendor for a complete list of available fonts.
User Benefit—Optiona l fonts increa se the print er ’s functionali ty and
allow you to create more distinctive docu ments.
Emulations
Your printer provides support fo r optional emulati ons, such as LN03
and QUIC II.
User Benefit—Extra emul ations allow you to print docume nts c reated in printer languages other than tho se resident on the printer.
Introduction
1-11
PrinterOptions
ImageServer
The optional ImageServer kit acts as an interface between docum ent
imaging applications and the prin ter. To purchase the ImageServer
kit, contact you r QMS ven d or.
User Benefit—With thi s option inst alle d, you can load TIFF, CALS
and CCITT emulations. ImageServer enables your p rinter to print at
or near the rated engine speed when working with compl ex, rasterized images.
NetworkInterfaces
The QMS 1725 SLS Print System can use optional interfaces such as
IBM 3270, IBM 5250A, or one of the CrownNet NICs (network interface cards) running multiple protocols. Contact your QM S vendor for
a list of available protocols.
User Benefit—Optiona l interf aces provi de flexibili ty and fast data
transfer in complex network environments.
HardDiskExpandability
The QMS 1725 SLS Print System provides support for a larger internal hard disk and optional external SCSI hard disks.
User Benefit—Hard disks provide t rue virtual memor y as well as
storage for character bitmaps, downloaded outl ine fo nts, and other
files.
QMS1725SLSPrintSystemUser'sGuide1-12
UsingtheControlPanel
The control panel, located on the front of the printe r, allows you to
direct the printer ’s operation. In addition, it displays the current status
of the printer, inclu ding any co ndit ion that needs your attent ion.
The control panel consists of the following parts:
n
Sixteen indicator s provide printer status info rmation and ide nti fy
the current media source.
n
A message window displays status and configuration information.
n
Nine keys allow you to control the printer.
Message Window
UsingtheControlPanel
Introduction
1-13
UsingtheControlPanel
ControlPanelIndicators
Indicators on the control panel display printe r status inf ormat ion , current media source, and paper jam locations.
Flashes when the printer is warming up. It r emains on
when the printer is ready to receive a print job and while it
is processing or pr inti ng a job (unless an error is
encountered).
Lights when the printer requires operator intervention.
This indicator is usually accompanied by a status
message in the message window.
Lights when the printer is receiving data from one or more
of the simultaneous interfaces.
Lights when the printer’s hard disk is being accessed.
Lights when the printer is on line and ready to accept and
process new print jobs. Press it once to take the printer off
line (the indicator is not lighted) and make the printer
ready for configuration.
Lights when the print resolution is set to 600 dots per inch.
Lights when the duplex option is installed and duplex
printing is chosen.
Lights when manual feed is chosen as the inputbin.
QMS1725SLSPrintSystemUser'sGuide1-14
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