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Legal Information
All rights are reserved. Reproduction, transfer, distribution of the contents herein in
any manner without the prior written permission of Best IT World (India) Pvt. Ltd. is
prohibited. Best IT Worl d (India) Pvt. Ltd. reserves the right to add, modify or delete,
any of the contents herein or withdraw this docum ent at any time without prior not ice
and without assigning any reasons thereof. For detailed terms and conditions refer
www.iBallMobiles.co.in
Safety Precautions
Operate Safely
• Please do not use Mobile while charging. Disconnect Mobile from charger before
use.
• Make sure to charge the battery full for the first time usage.
• Keep the mobile phone at least an inch away from your body while dialing /
answering calls.
• Do not use the mobile phone if the screen is cracked or broken. Cracked and / or
broken screens could cause injury to hands and / or face.
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• To reduce the risk of motion injuries:
- While using your mobile phone, hold it with a relaxed grip and press the keys lightly.
- Do not handle the mobile phone with wet hands.
- Use of special keys / features reduce the number of keys presses
- Take regular breaks in between calls.
- Use hands-free accessories.
- Switch off the mobile phone before cleaning it.
- Switch off the Mobile Phone and external power sources before any attempt to
change batteries, SIM Cards or any other accessories.
- Keep your mobile phone and all accessories out of reach of small children and
animals.
When using the device, mind the followi ng
• Hold the device upright, as you would with a traditional phone.
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• Speak directly into the microphone.
• Do not cover the antenna area with your hands or other objects. This may cause
connectivity problems or drain the battery.
Careful handl ing
• Avoid potential damage to your mobile phones as under:
- Keep away from liquids.
- Avoid using and / or storing in dusty and / or dirty places / environments.
- Do not drop, knock, throw or otherwise handle the mobile phone roughly.
- Avoid exposing your mobile phone and / or batteries to extreme temperatures.
Extreme temperatures reduce the charging capacity and life of batteries and mobile
phone.
- Never use damaged chargers or batteries.
- Do not use chemicals or other cleaning solutions to clean the mobile phone.
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- Use moist or anti-static cloth.
- Avoid using mobile phone with camera flash or light close to the eyes.
- Do not dismantle the mobile phone and / or accessories without permission.
- Avoid handling by unauthorized personnel.
-Do not use damaged power cords or plugs, or loose electrical sockets
-Do not use your device outdoor during a thunderstorm
-Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery
-Do not use your device near devices or apparatuses that emit radio frequencies, such
as sound syst ems or radio towers
If you notice strange smells or sounds coming from your device or the battery, or if you
see smoke or liquids leaking from the device or battery, stop using the device
immediately and take it to iBall Service Centre
Turn Off your Mobile Phone in Re s tr ict e d
Areas
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Use of mobile phones in certain areas / places / conditions can be hazardous.
• Switch off your mobile phone:
- Inside aircrafts;
- In Medical hospitals / clinics;
- Areas where chemicals are used and / or stored;
- Fuel and gas stations;
- In and around areas having electrical / electronic equipment;
- Areas where any kind of blasting activity is being carried out.
-Turn off the device in potentially explosive environments
• Removing, instal ling or charging mobile phone batteries in such areas is hazardous
as potential sparks may result in explosion and / or fire and may cause damage to
property and / or life and can also prove fatal.
Keep your device dry
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Humidity and liquids may damage the parts or electronic circuits in your device.
Do not turn on your device if it is wet. If your device is already on, turn it off and
remove the battery immediately (if the device will not turn off or you cannot remove the
battery, leave it as-is). Then, dry the device with a towel and take it to a -service
centre.
Liquids will change the colour of the label that indicates water damage inside the
device. Water damage to your device can void your manufacturer’s warranty.
Drive Safety
Avoid using your mobi le phone while driving and respect and obey all regul ations t hat
restrict the use of mobile phones while driving. Primary consideration while driving
should be safety.
Vehicles
RF signals may affect improperly installed or i nadequat el y s hi el ded el ectronic systems
in motor vehicles such as electronic fuel injection, electronic speed control, and air
bag systems. Only qualif ied personnel should service the device or inst all the device
in a vehicle. Faul ty installation or servic e may be dangerous and may invalidate you r
warranty. The use of wireless tele devices in an aircraft may be dangerous to the
operation of the aircraft and may be illegal.
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Interference with Electronic Devices
Mobile phones emit Radio Frequency (RF) signals t hat may interfere with unshielded
or improperly
Shielded electronic equipment, such as pace makers, hearing aids, other medical
devices and other elec tronic devices in homes and / or vehic les and may prove to be
hazardous.
Protect Your Hearing
Excessive exposure to high volumes may cause hearing problems. Maintain proper
volume levels for conversations and / or music.
Use & Dispose of Batteries & Chargers
Use only iBall accessories and batteries. Using incompatible batteries and / or
accessories may damage your mobile phone or cause injury.
Never dispose the battery or mobile phone in fire.
Never crush or puncture the battery.
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Avoid exposing the battery to high external pressure, which can lead to an internal
short circuit.
Never place batteries or mobile phone in or on heating devices, such as microwave
ovens, stoves or radiators. Battery may explode when overheated.
In order to use m obi l e phone correctly, please read the following statement of the user
manual carefully before using the mobile phone.
Do not store your device with metal objects, such as coins, keys, and necklaces
-Your device may be scratched or may malfunction.
-If the battery terminals come into contact with metal objects, this may cause fire.
Do not store your device near magnetic fields
-Your device may malfunction or the battery may discharge from exposure to magnetic
fields.
-Magnetic stripe cards, i ncluding credit cards, phone cards, passbooks, and boarding
passes, may be damaged by magnetic fields.
Do not use your device or applications for a while if the device is overheated
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-Prolonged exposure of your ski n to an overheated device may cause low temperature
burn symptoms, such as red spots and pigmentation.
Do not use your device with the back cover removed
-The battery may fall out of the device, which may result in damage or malfunction.
If your device has a camera flash or light, do not us e it close to the eyes of people or
pets
-Using a flash close to t he eyes may cause tem porary loss of vision or dam age to the
eyes.
Use caution when exposed to flashing lights
-While using your device, leave some li ghts on in the room and do not hold the screen
too close to your eyes.
-Seizures or blackouts can occur when you are exposed to flashing lights while
watching videos or playing Flas h-based -games for extended periods. If you feel any
discomfort, stop using the device immediately.
-If anyone related to y ou has experienced seizures or bl ackouts while using a s imilar
device, consult a physician before using the device.
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-If you feel disc omfort, s uch as a muscle spasm , or disorient ed, stop using the devic e
immediately and consult a physician.
-To prevent eye strain, take frequent breaks while using the device.
Protect your per sonal data and prevent
leakage or misuse of sensitive information
While using your device, be sure to back up important dat a. iBall is not responsibl e for
the loss of any data.
When disposing of your device, back up all data and then reset your device t o prevent
misuse of your personal information.
Carefully read the permissi ons screen when downloading applications. Be particularl y
cautious with applications that have access to many functions or to a significant
amount of your personal information.
Check your accounts regul arly for unapproved or suspici ous use. If you find any sign
of misuse of your personal information, contact your service provider to delete or
change your account information.
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In the event your de vice is lost or st olen, change the passwords on your accounts to
protect your personal information.
Avoid using applic ations from unknown sourc es and lock your device with a pattern,
password, or PIN.
Malware and viruses
To protect your device from malware and viruses , follow these usage tips. F ailure to
do so may result in damages or loss of data that may not be covered by the warranty
service
-Do not download unknown applications.
-Do not visit untrusted websites.
-Delete suspicious messages or email from unknown senders.
-Set a password and change it regularly.
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-Deactivate wireless features, such as Bluet ooth, when not in use.
-If the device behaves abnormally, run an antivirus program to check for infection.
-Run an antivirus program on your device before you launch newly downloaded
applications and files.
-Install antivirus programs on your computer and run them regularly to check for
infection.
-Do not edit registry settings or modify the device’s operating system.
Using this Guide
This guide has been specially designed to guide you through the basics of your
device, such as getting start ed with the device. Please read t his guide careful ly before
using your device to ensure safe and correct use.
The descriptions in this guide are based on the default settings of your device.
Please keep this guide for future reference.
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Installing the SIM card, Battery, and Storage
card
You need to remove the back c over before you can instal l the SIM card and battery.
Also, make sure to always turn off the power before installing or replacing the SIM
card and battery.
To remove the back cover
1. Make sure your device is turned off.
2. Firmly hold the device with both hands and the front panel facing down.
3. Pull battery cover from the right corner at bott om until it disengages f rom the device
and then pull it up to remove.
To install the SIM card
The SIM card contains your phone number, service details, and phonebook/ message
memory. Your device supports only 2G SIM cards.
1. Remove the battery if it is installed.
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2. Locate the SIM card slot, and then insert the SIM card with its gold cont acts facing
down and its cut-off corner facing out the card slot.
3. Push the SIM card completely into the slot.
Note:
• The phone supports dual SIM cards, SIM slot 1 & SIM slot 2 both supports 2G
networks.
• Some legacy SIM cards may not f unction with your device. You should consult with
your service provider for a replac em ent of SIM card. There m ay be som e fees for this
service.
To install the battery
Your device comes with a rechargeable Lithium-ion battery and is designed to use
only manufacturer-specified original batteries and accessories. Battery performance
depends on many f actors, incl uding network configurat ion, signal strength, and usage
patterns.
Warning! To reduce risk of fire or burns:
• Do not attempt to open, disassemble, or service the battery pack.
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• Do not crush, puncture, short external contacts, or dispose of in fire or water.
• Do not expose to temperatures above 60°C (140°F).
• Replace only with the battery pack designated for this product.
• Recycle or dispose of used battery as stipulated by local regulations.
1. Align the battery’s exposed copper contacts with the battery connectors in the
battery compartment.
2. Insert the contacts side of the battery first and then gently push the battery into
place.
3. Replace the back cover.
To remove the battery
1. Make sure your device is turned off.
2. Remove the back cover.
3. The bottom of the phone has a notch. Lift the battery by the notch to remove it.
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To install the memory card
To have additional storage for your images, videos, music, and files, you can
purchase a memory card and install it into your device.
1. Make sure that your device is turned off, and then remove the back cover.
2. Locate the memory card slot on the upper part of the exposed right panel.
3. Insert the memory card into the slot with its gold contacts facing down until it clicks
into place.
Note: To remove the memory card, pull it to eject it from the slot.
Which class of SD card is supported on my handset?
The word class is another term for speed. Different type of flash memory is used for
different SD cards. This suggests that the read/write speed of the SD card differs in
different classes.
Class 2 SD card2 MB/sSD card recording
Class 4 SD card 4 MB/sHD recording including full HD (from 720p to
1080p/1080i)
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Class 6 SD card 6 MB/s HD recording including full HD (from 720p to
1080p/1080i)
Class 10 SD card 10 MB/sFull HD (1080p) video recording and consecutive
recording of HD stills
For HD video recording a SD card of class 6 or higher is suggested because of the
constant stream of data that needs to be written. I f you will use a class 2 SD card for
HD video recording, the video will sufferer dropouts and you will get a corrupted video.
Charging the Ba t tery
New batteries are shipped partially charged. Before you start using your device, it is
recommended that you install and charge the battery. Some batteries perform best
after several full charge/discharge cycles.
The battery can be charged and discharged many times, but it will eventually wear
out. When the talk and standby tim es are noticeably shorter than normal, replace the
battery. Use only iBall approved batteries, and recharge your battery only with iBall
approved chargers designated for this device. If a battery is being used for the first
time or if the battery has not been used for a prolonged period, it may be necessary to
connect the charger, then disconnect and reconnect it to begin charging the battery. If
the battery is completely discharged, i t may take several minutes before the charging
indicator appears on the display or before any calls can be made.
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Note: Only the AC adapter and USB sync cable provided with your device must be
used to charge the device.
Connect the USB connector of the AC adapter t o the sync connector on your device,
and then plug in the AC adapter to an electrical outlet to start charging the battery.
As the battery is being charged while the device is on, a charging icon appears in the
title bar of the Home screen. After the battery has been fully charged, a full battery
icon appears on the title bar of the Home screen.
Warning!• Do not rem ove the battery from the device while you are charging it using
the AC or car adapter.
• As a safety precaution, the battery stops charging before it overheats.
Protect environment save energy
You do not need to charge your Mobile phone battery so often if you do the following:
Close applications and data connections, for example, your Bluetooth connection,
when not in use.
Deactivate unnecessary sounds, such as touch screen and key tones.
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SAR
This mobile phone is SAR accredited adheres to int ernati onal quality benchmarks and
safety measures concerning the harmful impact of radiations. It complies with
applicable safety requirements for exposure to radio waves. The radio waves
exposure guidelines employ a unit of measurement called Specific Absorption Rate
(SAR). SAR is a measure of the rate at which energy is absorbed by the body when
exposed to a radio frequency (RF). SAR is usually averaged either over the whole
body, or over a small sample volume (typically 1g or 10g of tissue). The recommended
SAR limit for a mobile handset is 1.6 W/Kg averaged over a volume containing a mass
1g of human tissue.
SAR Value
• Your phone is designed not to exceed the limits of emission of radio waves
recommended by international guidelines.
• SAR (Specific Absorption Rate) is the measurement of body-absorbed RF quantity
when the phone is in use. S AR value is asc ertained according to t he highest RF level
generated during laboratory tests.
• The SAR value of the phone may depend on factors such as proximity to the network
tower, use of accessories.
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SAR Recommendat ions
• Use a wireless hands free system (headphone, headset) with lower Bluetooth
emitter.
• Make sure the cell phone has a low SAR.
• Please keep your cal ls short and use SMS whenever more c onvenient. This advice
applies especially to children and pregnant women.
• Prefer to use your phone when the signal quality is good.
• People having active medical implants should preferably keep the phone at least
SAR Value
Tested SAR Value of Andi4 IPS Velvetis as follows:
(2G) GSM 900MHz: 0.265W/Kg (1g)
(2G) GSM 1800MHz: 0.542 W/Kg (1g)
Maximum Permitted SAR value is: 1.6 W/Kg (1g)
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INDEX
Legal Information ............................................................................... 2
Using this Guide ................................................................................ 13
SAR .................................................................................................... 20
INDEX ................................................................................................ 22
Introduction ...................................................................................... 24
Starting up the device ....................................................................... 29
Home screen ..................................................................................... 31
Settings ............................................................................................. 36
Communication ................................................................................ 65
Messaging ......................................................................................... 76
Internet ............................................................................................. 88
Media ................................................................................................ 93
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Connectivity Features ..................................................................... 106
9.2 iBall OTA ................................................................................... 106
Others ............................................................................................. 107
Location .......................................................................................... 120
Google Applications ........................................................................ 121
Applications .................................................................................... 123
Troubleshooting ............................................................................. 126
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Introduction
1.1Techni c al S pe ci f ications of Andi4 IPS
Velvet
Details Description
CPU Powerful Dual core 1.3 GHz Cortex A7 advanced processor
Memory 256 MB RAM
Storage
2GB Built in Storage Memory (Approx. 1GB bui lt-in Storage
is utilize by OS and application files )
Micro SD Support up to 32 GB
Operating System Android 4.2.2 Jelly bean
SIM Ca r d GSM Dual SIM dual standby; Dual Band 900/1800 MHz
Network EDGE / GPRS, 2G GSM 900/1800MHz
Sensor G-Sensor
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Connectivity Bluetooth A2DP, Wi-Fi 802.11 b\g\n , USB
Camera
Enhanced 5MP Camera with LED flash, Front Camera for
Video chatting
Display 10.16 cm (4”) IPS WVGA (800x480) High Quality Display
Audio Formats Support acc, amr, flas, midimp3,ogg, wav
Video Formats Support 3g2,3gp, avi, flv, m2ts, mkv, mov, mp4, webm
Image Formats Support bmp, gif, jpeg, png, wbmp
Battery and power 1300 mAh, 5.0V
Application WhatsApp, Facebook, etc.
Dimension 125.2x64.1x10.6 mm
Weight 111.6 gm
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1.2 Quick setting panel
Quick setting panel is the option
you will find in the notification bar.
This option provides the shortcut to
the following functions:
Owner:You can set your personal
information here like name, contact
number, and emailId etc.
Airplane Mode:Selecting this option
activates the airplane mode, which
means it cuts you off from all kind of
network connectivity including your
SIM network, Bluetooth, Wi-Fi
network or any other network your
handset supports.
Battery status:Battery status shows
you the percentage amount of
battery charge remaining.
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Wi-Fi:Using this you can turn Wi-Fi On/Off.
Bluetooth:Using this you can turn Bluetooth On/Off.
GPS:Using this you can turn GPS On/Off. GPS f unct i on hel ps the device to locate you
by connecting to the satellites.
Data connection:Using this you can turn the data connection On/Off. Data connecti on
helps you access internet using your SIM network.
Data Usage:Data usage shows the am ount of data flow that has t aken place from the
device using data connection/Wi-Fi network.
Audio Profiles:This option allows you to select the audio profiles out of the 4
predefined profiles, general , silent, meet i ng and outdoor.
Brightness:Using t his option you can change the bright ness level of the display screen
according to your needs and usage.
Timeout:This allows you to set the screen time out duration out of the options
provided.
Auto Rotation:Using this option you can select whether or not you want to use the auto
rotation option.
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All the functions have been explained in details in their respective secti ons.
Note: On long pressing on these opti ons you will be directed into setti ngs option from
there you can operate further if you want to use more related functions.
Starting up the device
Power on/off
To power off your phone, press & hold the POWER key. On release, the Phone options menu
opens. Select ‘Power off’ from the given options and confirm. This will turn off the device.
To power on again, press & hold the POWER key. The iBall power start up animation will
appear on the screen indicating that the device is starting. It takes around 40 seconds to
completely reboot the device.
Silent mode
To put your device on silent mode quick ly, press & hold the – volum e down button to
zero volume. Just bef ore the s ilent mode, on volum e level 1 is the vibrat ion m ode. Or
on the Home screen, touch and select Settings A udio profiles. Select ‘Silent’ check
box. You can only activate silent profile but cannot customize it. You can also long
press the power key and you will get the option to change user profile.
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Screen sleep
After a period of inactivity, your screen will go to sleep (display will turn black). In
sleep, your phone uses les s batt ery power. You can c ontrol thi s behavior by following
the below mentioned steps:
Set screen timeout period
1. On the Home screen, touch and select Settings.
2. Select Display option.
3. Select “Screen Time out”, to set the time period of sleep mode.
Press POWER key once to off display immediately. While not on a call, to lock your
control buttons and screen from accidental touch activati on, press POWER key.
You can increase the security of your phone by setti ng Screen unlock pattern. Once
set, in order to unlock your screen, you’ll have to draw the correct unlock pattern. You
can set your screen unlock pattern as follows:
1. On the Home screen, touch and select Settings.
2. Select Security and then scroll down to Screen lock pattern section.