• It provides guidance on how to use UVO eServices.
• If re-select it while calling to the center agents, the call will be terminated.
Google Local Search (Voice Recognition)
Search Points of Interest in Google map by voice recognition.
Roadside Assist
• If there is any issues in the vehicle, you can connect with a Roadside Assist
agent.
• If re-select SOS Key, connection will be terminated.
Chapter 2. Before using UVO eServices
2.1 What is the UVO eServices?
The UVO eServices is telematics service provided by KIA. Not only It based on high-technology IT
system, but also it provides safety, security, diagnostics, remote control and connection with smart
phone so that you can enjoy and feel convenient while you driving.
You will enjoy smart driving life with UVO eServices.
2.2 What is the telematics?
The telematics combines Telecommunication and informatics. Through system built in the car, it
analyzes various symptoms and driving status, so it can provide variety information to the driver.
Therefore the drivers can drive safely and conveniently.
2.3 About receiving/sending signal
Connect to the UVO Center and wireless data transfer might be influenced in below areas.
You can check receiving/sending signal status as referring to the status is shown in the UVO eServices phone
screen.
We recommend you use UVO eServices system when the antenna signal (
Some areas might be influenced by receiving/sending signal so that the use of UVO eServices is limited.
• Tunnel
• Mountain or forest
• Road closed to cliff
• Buildings concentrated in areas
• Highway or under the bridge
• Inside building
) is higher than 4.
Chapter 3. Starting UVO eServices
In general, UVO menu consists of Roadside Assist, Vehicle Diagnostics, My POIs, eServices Guide,
Apps, UVO Settings and each menu is described in below.
3.1 UVO eServices
Select [UVO] key in the Headunit
1. Roadside Assist: On Kia vehicles with UVO eServices, you can reach our call center and
ask for assistance with the touch of a button..
2. Vehicle Diagnostics: Diagnose the car and then you can receive the result of the diagnosis.
3. My POIs: You can check POI information which is sent from Webpage and Smart Phone.
4. Apps : You can download apps such as Yelp, iHeart Radio.
5. UVO Settings: You can activate the service and check the modem information.
3.3 UVO Settings
▶ Select [UVO] key in the Headunit Select [UVO] Select [UVO Settings]
1. Service Activation: You can activate the service via accessing Center.
2. 911 Connect: This feature is used to turn on or off the 911 Connect feature.
3. Wi-Fi Settings: The network of the digital device can be shared to the system
device through Wi-Fi.
4. Modem Information: You can check phone number, USIM and IMEI information.
Chapter 4. UVO eServices
4.1 Roadside Assist
Select [UVO] key in the Headunit Select [Roadside Assist]
If there is any issues in the vehicle, you can connect with a Roadside Assist agent.
4.2 Vehicle Diagnostics
Select [UVO] key in the Headunit Select [Vehicle Diagnostics]
Vehicle Diagnostics is available only when the ignition is turned on and the vehicle is parked.
It also requires that UVO eServices is activated.
If try to change screen while diagnosis, the diagnosis will be canceled.
4.3 My POIs
Select [UVO] key in the Headunit Select [My POIs]
1. Point of Interest: It shows received POI list.
2. Delete Selected Items: Select POI and delete it.
3. Delete All: Delete all POI list.
4. Call: Call to POI.
5. Show Map: POI will be shown on the map.
6. Previous/Nest: It shows previous or next POI information.
You can check POI information which received from Smart Phone and UVO Website. POI can be
saved maximum 200 lists, if the storage is full, it delete the recently saved POI automatically.
Registering UVO eServices is required to use My POIs.
4.4 eServices Guide
Select [UVO] key in the Headunit Select [eServices Guide]
eServices Guide provides guidance on how to use UVO eServices.
4.5 Apps
Select [UVO] key in the Headunit Select [Apps]
With Download Center, you can install paid/free applications or check for related information. Only
UVO center verified applications can be installed.
Chapter 5. UVO eServices Settings
5.1 Service Activation
▶ Select [UVO] key in the Headunit Select [UVO Settings] Select [Service Activation]
Select [Activation]
5.2 911 Connect
▶ Select [UVO] Select [UVO Settings] Select [911 Connect] Select [On or Off]
This feature is used to turn on or off the 911 Connect feature. To enable 911 Connect, ensure that
the ‘On’ button is selected. To disable this feature, ensure the ‘Off’ button is selected.
▶ When enabling this feature, you must first agree to the 911 Connect terms of use.
After reading the terms of use, press the ‘Agree’ button to accept.
5.2 Modem Information
▶ Select [UVO] key in the Headunit Select [UVO Settings] Select [Modem Information]
1. USIM : It shows ICCID information.
2. IMEI: It shows identity number of the mobile phone.
5. Add Wi-Fi Network : It registers AP to connect the hidden AP.
▶ The order of network connection
1. In the digital device, turn on the Hotspot option in network settings.
2. Select the digital device what you want to share, from the list of the car, and then connect it. If
there is the security option, input the passwords and connect it.