Hytera Radio Troubleshooting Guide
TC-320 Radio:
TC-320 Battery:
TC-508 Battery:
Symptom Recommended Action
• Recharge the Battery or Replace with a New One
Radio Does Not Power On
• Battery May Not be Properly Attached, Remove &
Attach Again
3315 Commerce Parkway
Miramar, FL 33025 USA
P: 954-846-1011
F: 954-846-1672
info@hytera.us
Battery Life is Shorter Than Normal Performance, Even
Though the Battery is Properly Charged
Cannot Transmit to or Hear Group Members
Hearing Audio from Non-Group Members
No Audio or Low Audio While Transmitting
Consistent Static or Noise
• Battery May Have Worn out, Replace Battery
• The Battery May Not be Fully Charged, Ensure
Indicator is Green before Removal
• Make Sure You are on the Same Channel
• If You Need to Rotate the Channel Selector Knob
Ensure the Channel Lock Function is Disabled
• Ensure the Radios are on the Same Channel & the
Same CTCSS/CDCSS Settings
• Ensure You are within Communication Range
• Send Radio to Your Dealer to Verify Your Settings
• Make Sure the Volume is Turned up to an
Acceptable Level
• Group Members are Too Far Away to Receive, Once
within the Range They will Communicate
• Ensure Radio is Away from Any Equipment That
May Cause Electromagnetic Interference
Cannot Find Serial Number on Radio/Battery
For further assistance please call 1-888-530-5668
TC-508 Radio:
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