Hytera TC-320, TC-508 Radio Troubleshooting Guide

TC-320 Radio:
TC-320 Battery:
TC-508 Battery:
Symptom Recommended Action
Recharge the Battery or Replace with a New One
Radio Does Not Power On
Battery May Not be Properly Attached, Remove & Attach Again
3315 Commerce Parkway
Miramar, FL 33025 USA
P: 954-846-1011 F: 954-846-1672
info@hytera.us
Battery Life is Shorter Than Normal Performance, Even
Though the Battery is Properly Charged
Cannot Transmit to or Hear Group Members
Hearing Audio from Non-Group Members
No Audio or Low Audio While Transmitting
Consistent Static or Noise
Battery May Have Worn out, Replace Battery
The Battery May Not be Fully Charged, Ensure
Indicator is Green before Removal
Make Sure You are on the Same Channel
If You Need to Rotate the Channel Selector Knob
Ensure the Channel Lock Function is Disabled
Ensure the Radios are on the Same Channel & the Same CTCSS/CDCSS Settings
Ensure You are within Communication Range
Send Radio to Your Dealer to Verify Your Settings
Make Sure the Volume is Turned up to an
Acceptable Level
Group Members are Too Far Away to Receive, Once within the Range They will Communicate
Ensure Radio is Away from Any Equipment That May Cause Electromagnetic Interference
Cannot Find Serial Number on Radio/Battery
For further assistance please call 1-888-530-5668
TC-508 Radio:
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