Hytera Smart Dispatch Configuration Guide

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SmartDispatch

Configuration Guide

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SmartDispatch-Net Configuration Guide

Contents

Documentation Information ................................................................................................................... 1

1. Product Overview ............................................................................................................................... 3

1.1 Introduction ..................................................................................................................................... 3

1.2 System Architecture ........................................................................................................................ 3

1.2.1 Single-site Dispatch System ................................................................................................. 3

1.2.2 Multi-site Dispatch System .................................................................................................... 4

2. Configuration Flow ............................................................................................................................. 5

3. Planning .............................................................................................................................................. 6

3.1 IP Planning ..................................................................................................................................... 6

3.2 Radio Planning ............................................................................................................................... 7

3.3 Port Planning .................................................................................................................................. 8

4. Pre-configuration Tasks .................................................................................................................. 11

4.1 Checking the IP Address .............................................................................................................. 11

4.2 Checking the Port ......................................................................................................................... 11

4.3 Checking the Dispatch Station, Repeater and Portable Radio ...................................................... 11

4.4 Testing the Sound Card ................................................................................................................ 12

4.4.1 Testing the Sound Card in Windows XP ............................................................................. 12

4.4.2 Testing the Sound Card in Windows 7 ................................................................................ 16

4.5 Configuring the Multi-channel Sound Card ................................................................................... 23

4.5.1 Installing the Multi-channel Sound Card ............................................................................. 23

4.5.2 Connecting the Cable ......................................................................................................... 23

4.6 Instructions ................................................................................................................................... 24

5. Programming the Dispatch Station................................................................................................. 27

5.1 Basic Settings ............................................................................................................................... 27

5.2 DMR Service Settings ................................................................................................................... 29

5.3 Channel Settings........................................................................................................................... 31

6. Programming the Repeater ............................................................................................................. 34

6.1 Single Site Mode ........................................................................................................................... 34

6.2 IP Multi-site Connect Mode ........................................................................................................... 36

6.2.1 Introduction ......................................................................................................................... 36

2.2 Normal Mode ...................................................................................................................... 37

6.2.3 Selective Mode ................................................................................................................... 46

6.3 Encryption ..................................................................................................................................... 55

7. Programming the Portable Radio.................................................................................................... 57

Contents

SmartDispatch-Net Configuration Guide

7.1 Basic Setting ................................................................................................................................. 57

7.2 DMR Service Settings ................................................................................................................... 60

7.3 Channel Settings........................................................................................................................... 62

7.4 Encryption ..................................................................................................................................... 64

7.5 Telemetry ...................................................................................................................................... 65

7.6 Quick GPS .................................................................................................................................... 68

8. Configuring the SmartDispatch Server .......................................................................................... 69

8.1 Basic Settings ............................................................................................................................... 69

8.2 Database Settings......................................................................................................................... 71

8.2.2 Backing up the Database .................................................................................................... 74

8.2.3 Restoring the Database ...................................................................................................... 76

8.3 Geofencing Alarm Settings ........................................................................................................... 77

8.4 SIP Settings .................................................................................................................................. 79

8.5 License ......................................................................................................................................... 80

8.6 Language Settings ........................................................................................................................ 81

8.7 Log Settings .................................................................................................................................. 82

8.8 Over Speed Alarm Settings .......................................................................................................... 83

9. Configuring the SmartDispatch Gateway ....................................................................................... 86

9.1 Basic Settings ............................................................................................................................... 86

9.2 Dispatch Station Settings .............................................................................................................. 88

9.3 Repeater Settings ......................................................................................................................... 92

9.4 License ......................................................................................................................................... 98

9.5 Language Settings ........................................................................................................................ 98

9.6 Log Settings .................................................................................................................................. 99

10. Configuring the SmartDispatch Client ........................................................................................ 101

10.1 Setting the Sound Card ............................................................................................................. 101

10.2 Setting the Dispatch Station ...................................................................................................... 103

10.3 Setting the Group ...................................................................................................................... 106

10.4 Setting the Radio ...................................................................................................................... 111

10.5 Setting the User Account .......................................................................................................... 115

10.6 Setting the Audio Link ............................................................................................................... 117

7 Setting the Email Access .......................................................................................................... 119

10.

10.8 Encryption ................................................................................................................................. 122

10.9 Telemetry .................................................................................................................................. 124

10.10 Time Message ........................................................................................................................ 126

11. Commissioning Services ............................................................................................................. 128

SmartDispatch-Net Configuration Guide

Contents

11.1 Commissioning the Online and Offline Service ......................................................................... 128

11.1.1 Online status ................................................................................................................... 128

11.1.2 Offline status ................................................................................................................... 128

11.2 Commissioning the Message Service ....................................................................................... 128

11.3 Commissioning the Call Service ............................................................................................... 129

11.4 Commissioning the GPS Positioning Service ........................................................................... 129

11.5 Commissioning the Report Service ........................................................................................... 131

11.6 Commissioning the Recording Playback Service ...................................................................... 132

iii

SmartDispatch-Net Configuration Guide

Documentation Information

The quotation marks enclose the name of a software interface element. For

Documentation Information

This section describes the conventions and revision history of this document.

Documentation Conventions

Instructional Icons

Icon Description

Tip Indicates information that can help you make better use of your product.

Note Indicates references that can further describe the related topics.

Caution Indicates situations that could cause data loss or equipment damage.

Warning Indicates situations that could cause minor personal injury.

Danger Indicates situations that could cause major personal injury or even death.

Notational Conventions

Convention Description

“ ”

Bold

example, click “OK”.

The text in boldface denotes the name of a hardware button. For example, press the PTT key.

The symbol directs you to access a multi-level menu. For example, to select “New”

from the “File” menu, we will describe it as follows: “File -> New”.

Documentation Information

SmartDispatch-Net Configuration Guide

Added the configuration of Telemetry, Encrypt, Quick

the Media Server and Remote Configurator

Revision History

Version Release Date Description

05(V4.0) 11-2013

GPS, Timed Message and Over Speed Alarm.

Added the configuration of database backup & recovery,

04 (V3.6) 01-2013

and batch export & import.

03 (V3.5) 11-2012 Added the configuration of repeater.

Removed

02 (V3.0) 09-2012

components.

01 (R2.5) 04-2012 Initial release

SmartDispatch-Net Configuration Guide

Product Overview

SmartDispatch

Server

SmartDispatch N

IP Netwrok

SmartDispatch

Gateway

Dispatch Station

Radio N

Area A

Radio 1

Radio 2

……

SmartDispatch 1

SmartDispatch 2

……

1. Product Overview

1.1 Introduction

SmartDispatch is an integrated and modular dispatch system based on the Client/Server architecture,

which facilitates the construction of a complex dispatch system. It consists of the SmartDispatch Client,

SmartDispatch Gateway, SmartDispatch Server, repeater, dispatch station and radio. SmartDispatch

provides capabilities such as radio dispatch, GPS location, telephone interconnection, text and voice

communication, making the dispatching process most efficient.

1.2 System Architecture

SmartDispatch supports the single-site and multi-site dispatch system. The IP Multi-site Connect feature brings you more benefits. For details, see Section 6.2 IP Multi-site Connect Mode.

1.2.1 Single-site Dispatch System

You can dispatch any subscriber within the single site (e.g. Area A) via the SmartDispatch Client. The

SmartDispatch Client can connect to the SmartDispatch Server via the LAN or WAN.

 Network Diagram 1:

One SmartDispatch Gateway supports four dispatch stations at most. One or two dispatch stations

can be deployed in a group. If only one dispatch station is available, it will be responsible for

transmitting both the audio signal and GPS data. In case of two dispatch stations, one is used to

transmit the audio signal while the other to transmit the GPS data.

 Network Diagram 2:

Product Overview

SmartDispatch-Net Configuration Guide

SmartDispatch

Server

SmartDispatch

Gateway

SmartDispatch

Client N

Radio N

Repeater

IP Network

Area B

Radio 1

Radio 2

……

SmartDispatch

Client 1

SmartDispatch

Client 2

……

SmartDispatch

Server

SmartDispatch

Gateway

SmartDispatch

Client N

Radio N

Repeater

Netwrok

Area A

Radio 1

Radio 2

……

Dispatch

Station

Radio N

Area B

Radio 1

Radio 2

……

SmartDispatch

Client 1

SmartDispatch

Client 2

……

SmartDispatch

Gateway

In the Single Site mode, the repeater only works in the local mode. It is required to connect the

repeater to the SmartDispatch Gateway.

1.2.2 Multi-site Dispatch System

As SmartDispatch can bring different sites together, you can dispatch any subscriber in different regions

(e.g. Area A or Area B) via the SmartDispatch Client. The SmartDispatch Client can connect to the

SmartDispatch Server via the LAN or WAN.

SmartDispatch-Net Configuration Guide

Configuration Flow

Start

Pre-configuration tasks

Program the dispatch station

Program the portable radio

Configure the SmartDispatch

Server

Configure the SmartDispatch

Gateway

Configure the SmartDispatch

Client

Commissioning

End

Program the repeater

2. Configuration Flow

The following figure describes the overall flow for configuring SmartDispatch.

Caution

Ensure you have administrative privileges before configuration.

Planning

SmartDispatch-Net Configuration Guide

USB

SmartDispatch

Gateway 1

SmartDispatch

Server 1

SmartDispatch

Client 1

SmartDispatch

Gateway 2

SmartDispatch

Server 2

SmartDispatch

Client 2

IP Network

Dispatch Station 2

Dispatch Station 1

Repeater 1

Repeater 2

Radio 1

Radio 2

Radio 3

IP:192.168.59.34

IP:192.168.1.35

IP:192.168.59.40

IP:192.168.1.114

IP:192.168.59.50

IP:192.168.1.51

ID:552 Subnet:24 Chanel:

MR7-VOICE:slot1

MR8-GPS:slot2 RX:449.125 TX:443.125

ID:553 Subnet:24 Chanel:

MR7-VOICE:slot1

MR8-GPS:slot2 RX:449.125 TX:443.125

ID:554 Subnet:21 Chanel:

RD9-VOICE:slot1

RD9-GPS:slot2 RX:424.89 TX:408.89

ID:1007 subnet：25 Chanel:MR8:slot2 RX:449.125 TX:443.125

ID:1007 subnet：24 Chanel:MR7:slot1 RX:449.125 TX:443.125

RX:443.125 TX:449.125

Repeater: Single Site mode ID:91 Subnet:21 Chanel:RD9 IP:192.168.1.108 MAC:64-69-BC-04-02-79 RX:408.89 TX:424.89

3. Planning

Caution

The data in the following figure is for your reference only.

The data configuration in this guide is based on the multi-site dispatch system.

3.1 IP Planning

Network Element IP Subnet Mask

SmartDispatch Client 1 192.168.59.34 255.255.255.0

SmartDispatch Client 2 192.168.1.35 255.255.255.0

SmartDispatch Server 1 192.168.59.40 255.255.255.0

SmartDispatch-Net Configuration Guide

Planning

Network Element IP Subnet Mask

SmartDispatch Server 2 192.168.1.114 255.255.255.0

SmartDispatch Gateway 1 192.168.59.50 255.255.255.0

SmartDispatch Gateway 2 192.168.1.51 255.255.255.0

Repeater 1 / /

Repeater 2 192.168.1.108 /

3.2 Radio Planning

Please refer to the following information when programming the dispatch station, repeater and the

portable radio.

Dispatch station

Network Element

Dispatch

Station 1

Dispatch

Station 2

ID Alias RX Freq. TX Freq.

1007 MR7 449.125 443.125 24 MR7 Slot 1

1007 MR8 449.125 443.125 25 MR8 Slot 2

Subnet

No.

Channel Slot Function

Repeater

Network Element

Repeater 1 / / 443.125 449.125

Repeater 2 91 Repeater3 408.89 424.89 RD9

ID Alias RX Freq. TX Freq. Channel

MR7-VOICE Slot1

MR8-GPS Slot2

Slot

Slot1

Slot2

For audio

transmission.

For GPS

data

transmission.

Function

For data

repeating.

For

working in

the Single

Site mode.

Planning

SmartDispatch-Net Configuration Guide

Both the SmartDispatch Client and SmartDispatch Gateway access the

Portable radio

Caution

In IP Multi-site Connect mode, be sure to enter the ID of the master repeater in the “RRS & GPS

radio ID” field when programming the portable radio.

Network Element

Portable

radio 1

Portable

radio 2

Portable

radio 3

552 449.125 443.125 1007

553 449.125 443.125 1008

554 424.89 408.89 91 MR9 Slot 1

Freq.

TX Freq.

RRS & GPS

Radio ID

Channel Slot Function

MR7-VOICE Slot 1

MR8-GPS Slot 2

MR7-VOICE Slot 1

MR8-GPS Slot 2

For audio

transmission.

For GPS data

transmission.

For audio

transmission.

For GPS data

transmission.

For audio and

GPS data

transmission

through the

3.3 Port Planning

Port Description

SmartDispatch Server and SmartDispatch Gate way

1433 Indicates the database port.

61400

SmartDispatch Server via this port. For details, see Section 8.1 Basic Settings and 9.1 Basic Settings.

repeater.

SmartDispatch-Net Configuration Guide

Planning

Indicates the VOIP start port of the SmartDispatch Gateway for audio

the reserved ports is twice that of the dispatch stations. For example, if the

S data

Port Description

Indicates the VOIP start port of the SmartDispatch Server for audio communication.

Up to 400 ports are reserved for audio communication. For example, if the start port

17000

number is 17000, the port range will be 17000–17399. For details, see Section 8.1 Basic Settings.

communication. The system will reserve sufficient ports for audio communication.

When the SmartDispatch Gateway is connected to dispatch stations, the number of

19000

5060

Dispatch Station

3002

3003

SmartDispatch Gateway connects three dispatch stations and the start port number

is 19000, the reserved port numbers will be 19000 – 19005. However. If the

SmartDispatch Gateway connects to the repeater, the number of the reserved ports

is fourfold that of the repeaters. For details, see Section 9.1 Basic Settings.

Indicates the local port of the SmartDispatch Server for telephone access. For details, see Section 8.4 SIP Settings.

Indicates the Radio Registration Service (RRS) port number.

Do keep this value when programming the dispatch station.

Indicates the number of the Global Position System (GPS) port for GP

exchanging between radios in the IP Multi-site Connect network.

Do keep this value when programming the dispatch station.

Indicates the message port in the IP Multi-site network for the radios to send and

3004

3005

receive short messages.

Do keep this value when programming the dispatch station.

Indicates the call control port in the IP Multi-site network. If the portable radio and the

dispatch station need to realize the same function, their port numbers must be

consistent. Otherwise, they must be different.

Do keep this value when programming the dispatch station.

Planning

SmartDispatch-Net Configuration Guide

Port Description

Repeater

30001 Slot 1 RRS Port

30002 Slot 2 RRS Port

30003 Slot 1 LP Port

30004 Slot 2 LP Port

30005 Slot 1 TP Port

30006 Slot 2 TP Port

30007 Slot 1 TM Port

30008 Slot 2 TM Port

30009 Slot 1 RCP Port

30010 Slot 2 RCP Port

30012 Slot 1 RTP Port

30014 Slot 2 RTP Port

30015 Analog Channel RCP Port

30016 Analog Channel RTP Port

SmartDispatch-Net Configuration Guide

Pre-configuration Tasks

4. Pre-configuration Tasks

It is required to check the database and hardware components first before configuration.

4.1 Checking the IP Address

To check whether the IP address assigned to the dispatch station is available, open the command

window and run the “PING” command.

4.2 Checking the Port

To check the port utilization, open the command window and run the netstat –ano | findstr <port >

command. If the port is occupied, it is required to change the default port via the configuration tool.

 If the port is occupied, relevant records will appear as shown in the following figure.

 If the port is available, there is no record as shown in the following figure.

Note

To open a command window, go to “Start -> Run”, and type “cmd” into the text box, finally press

Enter.

4.3 Checking the Dispatch Station, Repeater and Portable

Radio

Check whether the dispatch station and portable radio have sufficient battery strength, and whether the

firmware version of the dispatch station, repeater and portable radio meets the following requirements.

 Dispatch station: V4.05.16.102 or later.

 Repeater: V5.06.01.006 or later.

 Portable radio: V4.05.16.002 or later.

Pre-configuration Tasks

SmartDispatch-Net Configuration Guide

4.4 Testing the Sound Card

Test the sound card in the computer on which you want to install the SmartDispatch Gateway and

SmartDispatch Client.

Caution

Be sure to connect the microphone and speaker to the computer properly before test.

4.4.1 Testing the Sound Card in Windows XP

Step 1 Go to “Start -> Control Panel -> Sound and Audio Device -> Voice”.

Step 2 Select the default device from the drop-down list under the “Voice playback” and “Voice

recording”, and then click “Test hardware…”

Step 3 Click “Next”.

SmartDispatch-Net Configuration Guide

Pre-configuration Tasks

The system starts testing the sound hardware.

The following interface will appear after the test is finished.

Pre-configuration Tasks

SmartDispatch-Net Configuration Guide

Step 4 Check the microphone. Speak into the microphone and observe whether the “Recording” meter

will show movement.

If yes, it indicates that the microphone works properly. Otherwise, you need to replace the

microphone.

SmartDispatch-Net Configuration Guide

Pre-configuration Tasks

Step 5 Click “Next”.

Step 6 Check the speaker. Speak into the microphone. If the speaker works properly, the “Playback”

meter will show movement.

Step 7 Click “Next” and the test result appears. Then click “Finish” to complete the sound card test.

Pre-configuration Tasks

SmartDispatch-Net Configuration Guide

4.4.2 Testing the Sound Card in Windows 7

Be sure to connect the microphone and speaker to the computer properly before test. In Windows 7, you

should test the microphone and speaker respectively.

Testing the microphone

Step 1 Right-click the sound icon on the taskbar and select “Sounds”.

Step 2 Select the “Recording” tab in the “Sound” window.

Step 3 Select “Microphone” and click “Configure”.

SmartDispatch-Net Configuration Guide

Pre-configuration Tasks

Step 4 Click “Set up Microphone”.

Step 5 Select the microphone type (e.g. Desktop Microphone) and click “Next”.

Pre-configuration Tasks

SmartDispatch-Net Configuration Guide

Step 6 Click “Next”.

SmartDispatch-Net Configuration Guide

Pre-configuration Tasks

Step 7 Speak into the microphone. If the microphone works properly, the progress bar will change

accordingly. Then click “Next”.

If the microphone does not work properly, please update the driver program or replace your

microphone, and then test it again.

The bar in the red circle will change according to the varying sound volume.

Step 8 Click “Finish”.

Pre-configuration Tasks

SmartDispatch-Net Configuration Guide

Testing the speaker

Step 1 Select the “Playback” tab in the “Sound” window.

Step 2 Right-click “Speakers” and select “Test”.

If you can hear the sound, it indicates the speaker is ready for use.

SmartDispatch-Net Configuration Guide

Pre-configuration Tasks

Testing the recording

Step 1 Select the “Recording” tab in the “Sound” window.

Step 2 Right-click “Microphone” and select “Properties”.

Pre-configuration Tasks

SmartDispatch-Net Configuration Guide

Step 3 Select the “Listen” tab and select “Listen to this device”, and then select the device from the

drop-down list under “Playback through this device”.

Caution

This step is intended to test the recording only. In general, do not select the option “Listen to

this device”.

Step 4 Speak into the microphone.

If the microphone works properly, you will hear the sound and the volume indicator changes

accordingly.

Step 5 Click “OK” to finish.

SmartDispatch-Net Configuration Guide

Pre-configuration Tasks

4.5 Configuring the Multi-channel Sound Card

4.5.1

Step 1 Insert the multi-channel sound card into the PCI slot of the computer.

Step 2 Install the driver program.

Installing the Multi-channel Sound Card

4.5.2 Connecting the Cable

You can see the “In” or “Out” label on the connectors of the cable. Make sure that the connectors labeled

“In” are connected to the microphone and those labeled “Out” are connected to the earpiece or speaker.

Step 1 Insert the connectors labeled “IN7↓”and “IN8↓”into the matching jacks on the breakout cable.

Step 2 Plug the other end of the breakout cable into the microphone jack of the dispatch station.

Step 3 Insert the connectors labeled “OUT7↑”and “OUT8↑”into the matching jacks on the breakout

cable.

Step 4 Plug the other end of the breakout cable into the speaker jack of the dispatch station. See the

connection as follows.

Pre-configuration Tasks

SmartDispatch-Net Configuration Guide

4.6 Instructions

Deactivating the microphone boost feature

You need to deactivate the microphone boost feature in Windows XP. To do this, follow the steps below:

Step 1 Go to “Start -> Control Panel -> Sound and Audio Device -> Voice”.

Step 2 Click the “Volume” tab and click “Advanced” in the “Device volume” box.

SmartDispatch-Net Configuration Guide

Pre-configuration Tasks

Step 3 Open the “Recording Control” panel and click “Advanced”.

Note

It is required to open the “Recording Control” panel first.

Step 4 Clear the check box labeled “1 Microphone Boot” and click “Close”.

Deactivating the listening feature

You need to deactivate the listening feature in Windows 7. To do this, follow the steps below:

Step 1 Right-click the sound icon on the taskbar and select “Sounds”.

Pre-configuration Tasks

SmartDispatch-Net Configuration Guide

Step 2 Select the “Recording” tab in the “Sound” window.

Step 3 Select “Microphone” and click “Prosperities”.

Step 4 Clear the check box labeled “Listen to this device” and click “OK”.

SmartDispatch-Net Configuration Guide

Programming the Dispatch Station

5. Programming the Dispatch Station

Caution

 Read the data from the dispatch station and the portable radio before programming.

 It is recommended to deploy two dispatch stations in a group to transmit the audio signals and

GPS data separately, so that the GPS data reception will not be affected. In this case, these

dispatch stations must share the same ID.

 The firmware version of the dispatch stations must be V4.05.16.102 or later.

5.1 Basic Settings

Step 1 Open the Customer Programming Software.

Step 2 Click the icon in the toolbar to read the data from the dispatch station.

Step 3 Click to enter the following window.

Programming the Dispatch Station

SmartDispatch-Net Configuration Guide

The fourth section must be s et to 1. It is highly

Step 4 Click to start reading the data from the dispatch station. After the data is read

successfully, click

Step 5 Go to “Conventional -> General Setting -> Network” in the left navigation tree.

Step 6 Set the following parameters.

in the following window.

Do follow the settings specified in the table below.

Parameter Settings

Radio Control Station IP

recommended to set this IP to “192.168.Subnet.1”.

Forward To PC Be sure to select this option.

SmartDispatch-Net Configuration Guide

Programming the Dispatch Station

This parameter defines the first field of IP address in the

Parameter Settings

virtual subnet.

The range is 1–126.

Caution

 The subnet must be different from the first section of

the IP address for accessing the SmartDispatch

Subnet

Gateway. For example, if the IP address of the

SmartDispatch Gateway is 10.168.24.43, the subnet

must not be set to 10. Otherwise, it may cause

communication failure.

 In the same group, it is better to set the subnet of the

dispatch station (for audio transmission) and the

dispatch station (for GPS data transmission) to be

different.

5.2 DMR Service Settings

Step 1 Go to “Conventional -> DMR Services -> Basic”.

Step 2 Set the following parameters.

Do follow the settings specified in the table below.

Programming the Dispatch Station

SmartDispatch-Net Configuration Guide

Sets whether the dispatch station can decode the Radio

programming or

Sets whether the dispatch station can decode the Remote

Parameter Settings

Radio ID [Digital]

Wait Ack Delay [ms]

Radio

Disable/Enable Decode

Remote

Monitor Decode

Sets the identity of the dispatch station. It must be unique.

The range is 1–16776415.

Sets the time period of waiting for an ACK after sending data or

command.

The value must be greater than 990.

Disable/Enable command. The disabled dispatch station will be

incapable of any operation, but can be monitored remotely. In

this case, it can only be enabled through re-

decoding the Radio Enable command.

Be sure to select this option.

Monitor command.

Be sure to select this option.

SmartDispatch-Net Configuration Guide

Programming the Dispatch Station

ets whether the dispatch station can decode the Alert Call

Parameter Settings

Alert Call Decode

command.

Be sure to select this option.

5.3 Channel Settings

In any case, you must select the following options: “Emergency Alarm Indication”, “Emergency Alarm

Ack” and “Emergency Call Indication”.

Caution

It is recommended to use different channels for GPS data and audio transmission.

One dispatch station in a group

In this case, only one dispatch station is employed to transmit both the audio signals and GPS data in a

group.

Step 1 Go to “Conventional -> Channel -> Digital Channel”.

Step 2 Set the following parameters.

Caution

You must select the following options: “Emergency Alarm Indication”, “Emergency Alarm Ack” and

“Emergency Call Indication”.

Programming the Dispatch Station

SmartDispatch-Net Configuration Guide

Two dispatch stations in a group

In this case, two dispatch stations are employed in a group to transmit the audio signals and GPS data

separately. If these dispatch stations work at the same frequency, they must use different slots.

Step 1 Go to “Conventional -> Channel -> Digital Channel”.

Step 2 Set the following parameters. Please note that the settings of the two dispatch stations will be

different.

Caution

You must select the following options: “Emergency Alarm Indication”, “Emergency Alarm Ack” and

“Emergency Call Indication”.

SmartDispatch-Net Configuration Guide

Programming the Dispatch Station

Pseudo Trunking

If you need to use the Pseudo Trunking feature, the portable radio should enable the Pseudo Trunking

feature and the dispatch station should meet the following requirements simultaneously:

 Two dispatch stations are required in the same group.

 The Pseudo Trunking feature is disabled in the dispatch station.

 Two dispatch stations must operate on different slot.

Programming the Repeater

SmartDispatch-Net Configuration Guide

6. Programming the Repeater

Caution

The version of the repeater must be V5.06.01.006 or later.

6.1 Single Site Mode

 General Setting

In the Single Site mode, the repeater only works in the local mode. It is required to connect the repeater

to the SmartDispatch Gateway.

Step 1 Open the Customer Programming Software and read the configuration from the repeater.

Step 2 Go to “Conventional -> General Setting -> Accessories” in the left navigation tree.

Step 3 Set the “Path Priority” to “PTT Request”. When both the repeat request and PTT request come

simultaneously, the repeater will first respond to the PTT request.

Step 4 Go to “Conventional -> General Setting -> Network” in the left navigation tree, and set the

following parameters.

SmartDispatch-Net Configuration Guide

Programming the Repeater

Parameter Description

Basic Setting

Ethernet IP Sets the IP address of the repeater.

Sets the address of the repeater in the network. It must be

MAC Address

IP Multi-site Connect

Repeater Type

Application Programming Interface

unique.

Make sure that each value in the each part is different.

If you select “Single Site” from the drop-down list, the repeater

will work in the local mode rather than the IP Multi-site

Connect mode.

In the network, the repeater can forward the received data via

Forward To PC

the Ethernet to the computer, and receive and respond to the

repeat request from the computer, to realize communication

Programming the Repeater

SmartDispatch-Net Configuration Guide

Parameter Description

between SmartDispatch and the radios.

Third Party Server IP Sets the IP address of the SmartDispatch Gateway.

 Channel

Step 1 Go to “Conventional -> Channel -> Digital Channel” in the left navigation tree.

Step 2 Set the channel alias, RX frequency and TX frequency.

 DMR Services

Step 1 Go to “Conventional -> DMR Services -> Basic”.

Step 2 Set the radio ID.

6.2 IP Multi-site Connect Mode

6.2.1

In the IP Multi-site Connect mode, multiple repeaters in dispersed locations can be connected to

Introduction

SmartDispatch-Net Configuration Guide

Programming the Repeater

Connecting two or more repeaters in

The local repeater can connect to other repeaters in

rain, to achieve

alize more

exchange the audio signals and data over a TCP/IP-based network. In this way, the data will be

transmitted over IP Multi-site Connect network, extending the repeater’s coverage. The repeater can

work in the IP Multi-site Connect mode only when you purchase the IP Multi-site Connect feature and

enable it in advance.

Each IP Multi-site Connect network supports up to fifteen IP sites, including one master site and fourteen

slave sites. The slave sites are managed and controlled by the master site. You must configure the

Master repeater and Slave repeater respectively. The Master repeater with the static IP address is used

to record the location of the Slave repeater in the network for forwarding the data.

The IP Multi-site Connect feature can bring you these typical benefits:

Benefit Example

dispersed locations

Extending the communication coverage

Broadcasting messages to all connected

repeaters

Connecting repeaters working in varied

frequency bands

Connecting IP-based applications

6.2.2 Normal Mode

dispersed locations over the IP Multi-site Connect network.

Multiple repeaters can be deployed in a large building to

overcome obstacles like unfavorable ter

seamless communications.

In case of an emergency, the dispatch station can send an

instruction to all repeaters in IP Multi-site Connection

mode.

The UHF repeaters and VHF repeaters can be connected

so that data and voice can be exchanged among them.

In the IP Multi-site Connect mode, you can use IP-based

software developed by any third party to re

functions.

In the Normal mode, once any repeater receives the data or command, it will transfer such data or

command to other repeaters over the IP Multi-site Connect network. It is only required to connect the

master repeater to the SmartDispatch Gateway.

The system architecture is illustrated as below.

Programming the Repeater

SmartDispatch-Net Configuration Guide

SmartDispatch

Gateway

Radio1

Radio2

SmartDispatch

Server

SmartDispatch

Client

Master Repeater

Slave Repeater

Radio Network

Master Repeater

 General Setting

Step 1 Open the Customer Programming Software and read the configuration from the repeater.

Step 2 Go to “Conventional -> General Setting -> Accessories” in the left navigation tree.

Step 3 Set the “Path Priority” to “PTT Request”. When both the repeat request and PTT request come

simultaneously, the repeater will first respond to the PTT request.

SmartDispatch-Net Configuration Guide

Programming the Repeater

Step 4 Go to “Conventional -> General Setting -> Network” in the left navigation tree, and set the

parameters in the “Basic Setting” box.

Parameter Description

DHCP Do not select this option.

It must be unique. Otherwise, communication may be failure in the

Ethernet IP

system.

It must be unique.

Gateway IP

Please note that the last digit should not be set to “0”.

Netmask 255.255.255.0

Programming the Repeater

SmartDispatch-Net Configuration Guide

site Connect

defines the length of buffer area for the

repeater to process the received voice and dat a in the IP

to improve the

Parameter Description

Sets the address of the repeater in the network. It must be unique.

MAC Address

Make sure that each value in the each part is different.

Step 5 Set the parameters in the “IP Multi-site Connect” box.

Parameter Description

When this option is set to “IP Multi-site Master”, the repeater

Repeater Type

will act as the master one in the IP Multi-

network.

This parameter

network. You should set this parameter based on the actual

network conditions. For example, if there is a poor network

Jitter Buffer Length

connection, the value should be greater

communication continuity. In the IP M ulti-site Connect

network, it is recommended to set this parameter to 3. The

range is 1 - 8.

Authentication Key

Sets the password for accessing the IP Multi-site Connect

network. Please note that the authentication key of the slave

SmartDispatch-Net Configuration Guide

Programming the Repeater

If you leave this parameter blank, it indicates that no

Parameter Description

repeater must be identical with that of the master repeater in

the same IP Multi-site Connect network.

authentication is required.

This key can contain up to 40 characters (0–9 and A–F).

IP Multi-site Service Be sure to select this option.

Step 6 Set the parameters in the “Application Programming Interface” box.

Parameter Description

Forward To PC Be sure to select this option.

Third Party Connect Mode Be sure to select “Normal” from the drop-down list.

Third Party Server IP Sets the IP address of the SmartDispatch Gateway.

Be sure to select “End to End Encryption Mode” if you need

API interface Mode

to use the Voice Encryption feature; otherwise, keep the

default settings.

 Channel

Step 1 Go to “Conventional -> Channel -> Digital Channel” in the left navigation tree.

Step 2 Set the “IP Multi-site Connect” to “Slot 1& Slot 2”. Thus the repeater uses Slot 1 and Slot 2 to

forward the data in the IP Multi-site Connect network.

Programming the Repeater

SmartDispatch-Net Configuration Guide

 DMR Services

Step 1 Go to “Conventional -> DMR Services -> Basic”.

Step 2 Set the radio ID.

Slave Repeater

 General Setting

Step 1 Open the Customer Programming Software and read the configuration from the repeater.

Step 2 Go to “Conventional -> General Setting -> Accessories” in the left navigation tree.

Step 3 Set the “Path Priority” to “PTT Request”. When both the repeat request and PTT request come

simultaneously, the repeater will first respond to the PTT request.

SmartDispatch-Net Configuration Guide

Programming the Repeater

Sets the address of the repeater in the network. It must be

Step 4 Go to “Conventional -> General Setting -> Network” in the left navigation tree,

Step 5 Set the parameters in the “Basic Setting” box.

Parameter Description

DHCP Be sure to select this option.

MAC Address

unique.

Make sure that each value in the each part is different.

Step 6 Set the parameters in the “IP Multi-site Connect” box.

Programming the Repeater

SmartDispatch-Net Configuration Guide

This parameter defines the length of buffer area for the

repeater to process the received voice and dat a in the IP

to improve the

, it indicates that no

Sets the IP address of the master repeater in the IP

Parameter Description

Repeater Type

Jitter Buffer Length

Authentication Key

When this option to “IP Multi-site Slave”, the repeater will act

as the slave one in the IP Multi-site Connect network.

network. You should set this parameter based on the actual

network conditions. For example, if there is a poor network

connection, the value should be greater

communication continuity. In the IP Multi-site Connect, it is

recommended to set this parameter to 3. The range is 1 - 8.

Sets the password for accessing the IP Multi-site Connect

network. Please note that the authentication key of the slave

repeater must be identical with that of the master repeater in

the same IP Multi-site Connect network.

If you leave this parameter blank

authentication is required.

This key can contain up to 40 characters (0–9 and A–F).

Master IP

Multi-site Connect network.

SmartDispatch-Net Configuration Guide

Programming the Repeater

Parameter Description

IP Multi-site Service Be sure to select this option.

Step 7 Set parameters in the “Application Programming Interface” box.

Parameter Description

Forward To PC Do not select this option.

 Channel

Step 1 Go to “Conventional -> Channel -> Digital Channel” in the left navigation tree.

Step 2 Set the “IP Multi-site Connect” to “Slot 1& Slot 2”. Thus the repeater uses Slot 1 and Slot 2 to

forward the data in the IP Multi-site Connect network.

 DMR Services

Step 1 Go to “Conventional -> DMR Services -> Basic”.

Step 2 Set the radio ID.

Programming the Repeater

SmartDispatch-Net Configuration Guide

6.2.3 Selective Mode

In the selective mode, the repeater activates the Access Manager feature, to repeat the right data to the

right radio over the IP network. Thus point-to-point communications can be achieved between repeaters

with the same Access Manager feature.

Each repeater connects to the SmartDispatch Gateway and transmits the received data from the air

interface to it, while the SmartDispatch sends the data and command to each repeater respectively.

The system architecture is illustrated as below.

SmartDispatch-Net Configuration Guide

Programming the Repeater

Group 1

SmartDispatch

Gateway

Radio1

Radio2

SmartDispatch Server

SmartDispatch

Client

Master Repeater

Slave Repeater

Group 2

Repeater IP Multi-site Connect Network

Master Repeater

 General Setting

Step 1 Open the Customer Programming Software and read the configuration from the repeater.

Step 2 Go to “Conventional -> General Setting -> Accessories” in the left navigation tree.

Step 3 Set the “Path Priority” to “PTT Request”. When both the repeat request and PTT request come

simultaneously, the repeater will first respond to the PTT request.

Programming the Repeater

SmartDispatch-Net Configuration Guide

Step 4 Go to “Conventional -> General Setting -> Network” in the left navigation tree, and set the

parameters in the “Basic Setting” box.

Parameter Description

DHCP Do not select this option.

It must be unique. Otherwise, communications may be failure in

Ethernet IP

the system.

Gateway IP

It must be u nique. Please note that the last digit should not be

set to “0”.

SmartDispatch-Net Configuration Guide

Programming the Repeater

site Connect

This parameter defines the length of buffer area for the

repeater to process the received voice and dat a in the IP

to improve the

network. Please note that the authentication key of the slave

Parameter Description

Netmask 255.255.255.0

Sets the address of the repeater in the network. It must be

MAC Address

unique.

Make sure that each value in the each part is different.

Step 5 Set the parameters in the “IP Multi-site Connect” box.

Parameter Description

Sets this option to “IP Multi-site Master”. Then the repeater

Repeater Type

will act as the master one in the IP Multi-

network.

network. You should set this parameter based on the actual

Jitter Buffer Length

network conditions. For example, if there is a poor network

connection, the value should be greater

communication continuity. In the IP Multi-site Connect, it is

recommended to set this parameter to 3. The range is 1 - 8.

Sets the password for accessing the IP Multi-site Connect

Authentication Key

Programming the Repeater

SmartDispatch-Net Configuration Guide

that no

keep the

Parameter Description

repeater must be identical with that of the master repeater in

the same IP Multi-site Connect network.

If you leave this parameter blank, it indicates

authentication is required.

This key can contain up to 40 characters (0–9 and A–F).

IP Multi-site Service Be sure to select this option.

Step 6 Set parameters in the “Application Programming Interface” box.

Parameter Description

Forward To PC Be sure to select this option.

Third Party Connect Mode Be sure to select “Selective” from the drop-down list.

Third Party Server IP Sets the IP address of the SmartDispatch Gateway.

Be sure to select “End to End Encryption Mode” if you need

API interface Mode

to use the Voice Encryption feature; otherwise,

default settings.

 Channel

Step 1 Go to “Conventional -> Channel -> Digital Channel” in the left navigation tree.

Step 2 Set the “IP Multi-site Connect” to “Slot 1& Slot 2”. Thus the repeater uses Slot 1 and Slot 2 to

forward the data in the IP Multi-site Connect network.

SmartDispatch-Net Configuration Guide

Programming the Repeater

 DMR Services

Step 1 Go to “Conventional -> DMR Services -> Basic”.

Step 2 Set the radio ID.

Slave Repeater

 Basic Setting

Step 1 Open the Customer Programming Software and read the configuration from the repeater.

Step 2 Go to “Conventional -> General Setting -> Accessories” in the left navigation tree.

Step 3 Set the “Path Priority” to “PTT Request”. When both the repeat request and PTT request come

simultaneously, the repeater will first respond to the PTT request.

Programming the Repeater

SmartDispatch-Net Configuration Guide

er in the network. It must be

Step 4 Go to “Conventional -> General Setting -> Network” in the left navigation tree.

Step 5 Set the parameters in the “Basic Setting” box.

Parameter Description

DHCP Be sure to select this option.

Sets the address of the repeat

MAC Address

unique.

Make sure that each value in the each part is different.

Step 6 Set the parameters in the “IP Multi-site Connect” box.

SmartDispatch-Net Configuration Guide

Programming the Repeater

site Connect

This parameter defines the length of buffer area for the

repeater to process the received voice and dat a in the IP

to improve the

ameter blank, it indicates that no

Sets the IP address of the master repeater in the IP

Parameter Description

Sets this option to “IP Multi-site Slave”. Then the repeater

Repeater Type

Jitter Buffer Length

Authentication Key

will act as the slave one in the IP Multi-

network.

network. You should set this parameter based on the actual

network conditions. For example, if there is a poor network

connection, the value should be greater

communication continuity. In the IP Multi-site Connect, it is

recommended to set this parameter to 3. The range is 1 - 8.

Sets the password for accessing the IP Multi-site Connect

network. Please note that the authentication key of the slave

repeater must be identical with that of the master repeater in

the same IP Multi-site Connect network.

If you leave this par

authentication is required.

This key can contain up to 40 characters (0–9 and A–F).

Master IP

Multi-site Connect network.

Programming the Repeater

SmartDispatch-Net Configuration Guide

Parameter Description

IP Multi-site Service Be sure to select this option.

Step 7 Set parameters in the “Application Programming Interface” box.

Parameter Description

Forward To PC Be sure to select this option.

Third Party Connect Mode Be sure to select “Selective” from the drop-down list.

Third Party Server IP Sets the IP address of the SmartDispatch Gateway.

 Channel

Step 1 Go to “Conventional -> Channel -> Digital Channel” in the left navigation tree.

Step 2 Set the “IP Multi-site Connect” to “Slot 1& Slot 2”. Thus the repeater uses Slot 1 and Slot 2 to

forward the data in the IP Multi-site Connect network.

 DMR Services

Step 3 Go to “Conventional -> DMR Services -> Basic”.

Step 4 Set the radio ID. The radio ID of the slave repeater can not be identical with that of the master

repeater.

SmartDispatch-Net Configuration Guide

Programming the Repeater

6.3 Encryption

You should set the encrypt key for the repeater before using the Voice Encryption feature. Make sure

that this key is identical with that of the radio and SmartDispatch Client. In addition, you should configure

the appropriate parameters in the SmartDispatch Gateway (See the description of “Encrypt Slot” in “9.3

Repeater Settings”).

Caution

 The “API interface Mode” parameter should be set to “End to End Encryption Mode” for the

repeater via the CPS. For more information, see the previous section “6.2 IP Multi-site Connect

Mode”.

 If both the master repeater and slave repeater are available in the system, you should configure

the same encrypt key for them.

Follow the steps below to set the encrypt key:

Step 1 Go to “Conventional -> DMR Services -> Encrypt”.

Step 2 Select “Encrypt” and enter an encrypt key.

Parameter Description

Programming the Repeater

SmartDispatch-Net Configuration Guide

the “Key

Parameter Description

Defines the length of the key you enter. Currently there are

Encrypt Key Length

three options: 10, 32 and 64 characters. As long as you set

this parameter, you can enter the encrypt key in

Length”.

Key ID The ID must be unique.

Key Alias The alias must be unique.

Be sure to enter the hexadecimal numbers. The length of key

Key Value

value is subject to the settings in the “Key Length”.

Step 3 Go to “Conventional -> Channel -> Digital Channel”.

Step 4 Set the encrypt key. For example, you use slot 1 for voice transmission. Thus, select “Slot1

Encrypt”, and choose the corresponding encrypt key for slot 1.

Caution

After setting the encrypt key for slot 1 in the CPS, you should select slot 1 for outputting the audio via the

menu in the repeater: “Main Menu -> Digital Speaker -> Slot 1”.

SmartDispatch-Net Configuration Guide

Programming the Portable Radio

7. Programming the Portable Radio

Caution

 The Customer Programming Software (V4.05.16.002 or later) is required.

 To activate the Pseudo Trunking feature, there must be two dispatch stations in the same group

but on different slots.

7.1 Basic Setting

Step 1 Open the Customer Programming Software.

Step 2 Click the icon in the toolbar to read the data from the portable radio.

Step 3 Click to enter the following window.

Programming the Portable Radio

SmartDispatch-Net Configuration Guide

Step 4 Click to start reading the data from the portable radio. After the data is read

successfully, click

The following window appears.

Step 5 Go to “Conventional -> General Setting -> Network” in the left navigation tree.

Step 6 Set the following parameters.

Do follow the settings specified in the table below.

SmartDispatch-Net Configuration Guide

Programming the Portable Radio

radio ID specified in the

Parameter Settings

RRS & GPS Radio ID

Be sure to enter the corresponding

dispatch station or repeater. Otherwise, the registration will fail

and the radio can not work properly.

Programming the Portable Radio

SmartDispatch-Net Configuration Guide

the dispatch

Do not select this option. Otherwise, the message may not be sent successfully.

It must be c onsistent with that in the dispatch station or

Parameter Settings

 Enters the dispatch station ID in this field if

station is employed in the SmartDispatch system.

 If the repeater is employed in the SmartDispatch system,

do as follows:

 Enters the ID of the master repeater in the Normal mode.

 Enters the ID of the repeater which the radio belongs to

in the Selective mode

Forward To PC

Subnet

repeater.

RRS Delay Registration

Time

RRS Registration Retry

Counter

RRS Registration Retry

Interval

Step 7 Click “Close” to finish.

Defines the time between the power-on and registration. It is

recommended to set to 10 seconds.

Defines the maximum retry times for the portable radio to send

the registration message.

It must be set to 500 (maximum).

Defines the interval of retrying the registration. It must be set to

300 (maximum).

7.2 DMR Service Settings

Step 1 Go to “Conventional -> DMR Services -> Basic”.

SmartDispatch-Net Configuration Guide

Programming the Portable Radio

Radio Disable/Enable

Sets whether the portable radio can decode the Radio

Sets whether the portable radio can decode the Remote

Step 2 Set the parameters as per the table below.

Parameter Settings

Sets the identity of the portable radio. It must be unique.

Radio ID [Digital]

The range is 1~16776415.

Sets the time period of waiting for an ACK after sending data

Wait Ack Delay [ms]

or command.

The value must be greater than 990.

Disable/Enable command.

Decode

Be sure to select this option.

Remote Monitor Decode

Monitor command.

Be sure to select this option.

Programming the Portable Radio

SmartDispatch-Net Configuration Guide

Sets whether the portable radio can decode the Alert Call

Parameter Settings

Alert Call Decode

command.

Be sure to select this option.

7.3 Channel Settings

You can choose to deploy one dispatch station in a group to transmit both the audio signals and GPS

data, or two dispatch stations in a group to transmit the audio signals and GPS data separately. Thus,

you must configure the portable radio according to the deployment of the dispatch station.

One dispatch station in a group

If only one dispatch station is employed in a group to transmit both the audio signals and GPS data, you

just need to set one channel for the portable radio. Ensure that the “GPS Revert Channel” parameter is

set to “Selected”.

Step 1 Go to “Conventional -> Channel -> Digital Channel”.

Step 2 Set the following parameters.

Caution

You must select the following options: “Emergency Alarm Indication” and “Emergency Call

Indication”.

SmartDispatch-Net Configuration Guide

Programming the Portable Radio

Two dispatch stations in a group

If two dispatch stations are employed in a group to transmit the audio signals and GPS data separately,

you need to set two channels for the portable radio. One is used to transmit the audio signals while the

other to transmit the GPS data. More importantly, their slots must be different.

Step 1 Go to “Conventional -> Channel -> Digital Channel”.

Step 2 Set the following parameters.

Note

Click the icon to add a channel.

 Setting the voice channel for audio transmission

Note

Do set the “GPS Revert Channel” to “MR8-GPS”.

 Setting the channel for GPS data transmission

Note

Do set the “GPS Revert Channel” to “Selected”.

Activating the Pseudo Trunking feature

Step 1 Go to “Conventional -> Channel -> Digital Channel”.

Step 2 Set the “Slot Operation” to “Pseudo Trunk”.

Programming the Portable Radio

SmartDispatch-Net Configuration Guide

Deactivating the Pseudo Trunking feature

Step 1 Go to “Conventional -> Channel -> Digital Channel”.

Step 2 Select the same slot specified for the dispatch station from the “Slot Operation” drop-down list.

7.4 Encryption

You should set the encrypt key for the portable radio before using the Voice Encryption feature. Make

sure that this key is identical with that of the repeater and SmartDispatch Client.In addition, you should

configure the appropriate parameter in the SmartDispatch Gateway (See the description of “Encrypt

Slot” in “9.3 Repeater Settings”).

Follow the steps below to set the encrypt key:

Step 1 Go to “Conventional -> DMR Services -> Encrypt” in the left navigation tree.

Step 2 Select “Encrypt” and create an encrypt key. Ensure that this key is the same with that of the

repeater and SmartDispatch.

Parameter Description

SmartDispatch-Net Configuration Guide

Programming the Portable Radio

the “Key

Parameter Description

Defines the length of the key you enter. Currently there are

Encrypt Key Length

Key ID The ID must be unique.

Key Alias The alias must be unique.

Key Value

Step 3 Go to “Conventional -> Channel -> Digital Channel”.

Step 4 Set the encrypt key for the channel on which the encrypted voice is transmitted.

three options: 10, 32 and 64 characters. As long as you set

this parameter, you can enter the encrypt key in

Length”.

Be sure to enter the hexadecimal numbers. The length of key

value is subject to the settings in the “Key Length”.

7.5 Telemetry

Through the SmartDispatch Client, you can remotely monitor the status of the external device connected

to the radio, as well as controlling it.

Programming the Portable Radio

SmartDispatch-Net Configuration Guide

To apply the Telemetry feature, you should connect the monitored device to the GPIO port of the radio,

define the telemetry commands (see “10.9 Telemetry”) and enable the radio in the following steps to

respond to the commands.

Step 1 Go to “Conventional -> General Setting -> Telemetry” in the left navigation tree.

Step 2 Configure how the radio responds to the received telemetry commands.

In SmartDispatch Client, Feature 1 – Feature 6 of Telemetry are corresponding to “Telemetry VIO 1” – “Telemetry VIO 6” of the radio respectively. Pay attention to this when setting the Telemetry features. For example, if you select Feature 1 in SmartDispatch, you must configure the Telemetry VIO 1 for the radio. Accordingly, select the corresponding “Action” o f th e r ad io according to the preset command. For example, if you set the command “Send Pulse Command” in SmartDispatch, you need to select “On Pulse Comm an d ” fo r th e r ight VIO port of the radio.

Step 3 Set the GPIO port corresponding to the preset VIO port of the radio. The radio will respond to

the telemetry command through this port.

SmartDispatch-Net Configuration Guide

Programming the Portable Radio

Send Status

Upon the receipt of “Send Pulse Command”, the radio’s GPIO port

On Toggle Voltage

Different telemetry responses need different GPIO voltages. Here we take low level of the GPIO port as

the active level.

Action GPIO Port Response

Upon the receipt of “Send Query Status Command”, the radio will send the

Command

On Pulse Command

Command

On Active/Inactive

Voltage Command

level status of its GPIO port (corresponding to the VIO port) to the

SmartDispatch.

(corresponding to the VIO port) will output an active level with specific pulse

width (e.g. : 200ms).

Upon the receipt of “Send Toggle Voltage Command”, the radio will toggle the

level of the GPIO port (corresponding to the VIO port). For example, currently

the GPIO port is using high level, and it will toggle to low level as soon as the

radio receives this command.

 Upon the receipt of “Send Active Voltage Command”, the radio’s GPIO port

(corresponding to the VIO port) will output an ac tive level (here we t ake

low level as the active level).

 Upon the receipt of “Send Inactive Voltage Command”, the radio’s GPIO

port (corresponding to the VIO port) will output an inactive level (here we

take high level as the inactive level).

Programming the Portable Radio

SmartDispatch-Net Configuration Guide

7.6 Quick GPS

When the Quick GPS feature is enabled for the radio, the GPS polling will be transmitted more securely

and efficiently.

To set this feature, go to “Conventional -> General Setting -> Accessories” in the left navigation tree.

Caution

 Different report orders are required on radios with the Quick GPS feature enabled. You need to

set this parameter for the radio based on its actual report order.

 The other parameters in the “Quick GPS” settings shall be set to the same values respectively

with those set for other radios whose Quick GPS feature is also enabled.

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Server

8. Configuring the SmartDispatch Server

Caution

Make sure that your computer is not in the power saving mode; otherwise, the SmartDispatch service will be stopped, resul ting in system malfunctions.

Double-click the shortcut icon “SmartDispatch Server Config Tool” on the desktop to enter the following

main window.

8.1 Basic Settings

Step 1 Specify the path for saving the recordings and leave the other parameters to their default

settings.

Configuring the SmartDispatch Server

SmartDispatch-Net Configuration Guide

th the SmartDispatch Client and SmartDispatch

Gateway access the SmartDispatch Server via this

G.711 and G.729. The audio codec in the

Parameter Description Example

Local IP Address Sets the IP address of SmartDispatch Server. 127.0.0.1

Command Port

VOIP Port

Audio Codecs

port.

Sets the VOIP start port of the SmartDispatch Server

for audio communication. Up to 400 ports are reserved

for audio communication. For example, if the start port

number is 17000, the port range will be 17000–17399.

SmartDispatch supports two audio formats including

SmartDispatch system must be identical.

61400

17000

G.711u

Caution

Be sure to select “G.711u” if you use the repeater.

Record File Defines the path for storing the recordings.

D:\Record

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Server

, the radio will

its GPS information after all the

ioning this radio exit

Parameter Description Example

Files

 When this option is selected

automatically go on polling the GPS information

after all the dispatchers who are positioning this

Auto

Subscription

GPS

Step 2 Click “OK” to finish.

radio exit their SmartDispatch. It is easier for the

dispatchers to position the radio continuously.

 If you don’t select this option, the radio will stop

polling

dispatchers who are po sit

their SmartDispatch.

8.2 Database Settings

Step 1 Click “Database Setting”.

Step 2 Set the following parameters.

0:05:00

Configuring the SmartDispatch Server

SmartDispatch-Net Configuration Guide

Parameter

Description Example

Sets the name of the server where the database

is installed. It consists of the computer name

Server Name

and database instance name.

If there is only one database in the computer,

you can enter the IP address (127.0.0.1) in this

field.

Database

Sets the alias of the database. RDS

Name

Sets the database account. Be sure to enter

Account

“sa” in this field.

Password Sets the database password. 123456

Step 3 Import the data to the database or upgrade the database.

Caution

The database can be connected successfully only when you import the data to it or upgrade

it in advance.

X09235D\SQLEXPRESS

If you have already installed a lower version, you can click “Database Update” to upgrade the

database.

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Server

Step 4 Click “Connection Test” to check the availability, and then click “OK” on the pop-up window.

Step 5 Click “OK” in the window to finish.

Configuring the SmartDispatch Server

SmartDispatch-Net Configuration Guide

8.2.2 Backing up the Database

As the database and recording file are vital in the SmartDispatch system, you should back up them

regularly to guard against data loss.

You can schedule the backup to occur automatically or back up the data manually. The backup file is

saved as a .zip file in the designated directory using this format: Hytera_RDS_BAKyyymmdd_X.zip” (for

example: Hytera_RDS_BAK20121224_0.zip).

 To backup the data manually, do as follows:

You can initiate a manual backup after setting the following parameters.

Click “Database Backup” and set the parameters, finally click “OK” to save your settings.

Parameter Description

Directory Specifies the location of the backup file.

Sets which kind of data you want to back up. You can choose to back

Backup

up the data or recording file.

Sets whether to delete the data regularly. After you select this option,

Remove after backup

Remove old data over [?]

days

you are allowed to set the related parameter. Make sure that the data

is backed up and archived properly before you remove it.

Enters a value. All data older than the specified days will be removed.

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Server

Parameter Description

Data Sets whether to delete the data.

Audio Sets whether to delete the recording file.

 To back up the data automatically, do as follows:

The database and recordings can be automatically backed up by month or week.

Click “Schedule Backup” and set the parameters, finally click “OK” to save your settings.

Parameter Description

Path Specifies the location of the backup file.

Enable Backup

Data Sets whether to automatically back up the data.

Audio Sets whether to automatically back up the recording file.

Per Month

Sets whether the automatic backup is activated. When you select

this option, you are allowed to set the related parameter.

Specified which days of the month that an automatic backup should

Configuring the SmartDispatch Server

SmartDispatch-Net Configuration Guide

you select this

emove old data over [?]

days will be

Per Week

Parameter Description

occur. This parameter must be work with the “Time” parameter.

Specified which day of the week that an automatic backup should

occur. This parameter must be work with the “Time” parameter.

Sets the exact time on the specified day that an automatic backup

Time

Remove

days

Data Sets whether to delete the data.

Audio Sets whether to delete the recording file.

should run. This parameter must be work with the “Per Month” and

“Per Week” parameters.

Sets whether to delete the data regularly. After

option, you are allowed to set the related parameter. Make sure that

the data is backed up and archived properly before you remove it.

Enters a value. All data older than the specified

removed.

8.2.3 Restoring the Database

Caution

You must restart the server and log in to the SmartDispatch Client again after the database is

restored.

If the data is lost or the oldest database needs to be restored, you can restore the data from a .zip

archive.

Step 1 Click “Restore Database” and to select the backup file, then click “Restore” to restore the

database.

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Server

Step 2 Click “Save and Start” to restart the server.

Step 3 Shut down the SmartDispatch client and log in to it again, to view the recovery data.

8.3 Geofencing Alarm Settings

Step 1 Click “Geofencing Alarm Setting”.

Step 2 Set the following parameters according to your actual requirements.

Parameter Description Example

Buffer Distance

Sets the buffer distance for triggering a geofencing

alarm.

Configuring the SmartDispatch Server

SmartDispatch-Net Configuration Guide

Sets the buffer time period for triggering a

Parameter Description Example

Buffer Time

Alarm Message

geofencing alarm.

Edits the message indicating the geofencing alarm.

The SmartDispatch Client will send this message to

Alarm.

the subscriber once he/she is out of the designated

region.

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Server

Edits the message indicating canceling of the

geofencing alarm. The SmartDispatch Client will

Parameter Description Example

Cancel

Cancel Alarm.

Alarm Message

Step 3 Click “OK” to finish.

send this message to the subscriber after he/she

goes back to the designated region.

8.4 SIP Settings

SmartDispatch can access the telephone switch to communicate with the telephone subscribers. To be

specific, the SmartDispatch Server establishes the SIP connection with the telephone switch, which

communicates with the telephone. In this way, SmartDispatch can communicate with the telephone

subscriber. During the SIP connection, it is required to authenticate the account first.

Step 1 Click “SIP Setting” and select the “Enable SIP” option.

Step 2 Set the following parameters.

Parameter Description Example

Enable SIP

Sets whether the SIP telephone can access

√

Configuring the SmartDispatch Server

SmartDispatch-Net Configuration Guide

Client first for call request. This message

consists of that prefix and t he telephone

For details, please consult your network

etwork management

Parameter Description Example

the SmartDispatch system. If you select this

option, it indicates that this feature is enabled.

This port is used by the SmartDispatch Server

Local Port

Message Prefix

Password

to establish connection via the SIP protocol.

The remote end is IP-PBX.

Sets the prefix of the SIP call. If the portable

radio initiates a call to the telephone, it will

send the text message to the SmartDispatch

number.

Sets the user name specified in the IP-PBX.

management administrator.

Sets the password specified in the IP-PBX.

management administrator.

5060

SIP:

12345

123456

Sets the IP address of the switch and the port

defined in the SIP protocol. For details, please

Domain

consult your n

administrator.

Step 3 Click “OK” to finish.

127.0.0.1:5060

8.5 License

Click “License” to view the license information.

You can have a free trial on this product for three months. For its normal operation, please contact our

customer service center to obtain the License, and import your License by clicking “Load License File…”

here.

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Server

8.6 Language Settings

Step 1 Click “Language Setting”.

Step 2 Select the language.

Configuring the SmartDispatch Server

SmartDispatch-Net Configuration Guide

Step 3 Click “OK” to finish.

8.7 Log Settings

Step 1 Click “Log Setting”.

Step 2 Set the following parameters as per your actual needs.

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Server

Sets what kind of information will be

Parameter Description Example

Sets the maximum size of an i ndividual log

Log File Size

Log Type

Step 3 Click “OK” to save your settings.

Step 4 Click “Save and Start” to start the server service.

file.

recorded in the log file. There are four types

including System, Error, Warning and Info.

8.8 Over Speed Alarm Settings

Step 1 Click “Over Speed Alarm” and select “Enable”.

Step 2 Set the maximum speed and the buffer time.

Step 3 Click “OK” and then “Save and Start” to start the server service.

Error

Configuring the SmartDispatch Server

SmartDispatch-Net Configuration Guide

Sets the speed threshold of the radio

movement. Once the radio movement

20 Kilometers per

ires, the alarm will be

. Accordingly, when the radio

threshold for the same time period, the

Parameter Description Example

reaches this speed for a certain time period

Max Speed

Buffer Time

(i.e. the “Buffer Time”), the over speed alarm

will be triggered. There are three units for

this parameter: Kilometers per hour, Knots

per hour and Miles per hour.

Sets the time period before the over-speed

radio triggers the over speed alarm. As soon

as this period exp

triggered and the SmartDispatch will send

the alarm message to the radio

automatically

hour

slows down and moves at a speed under the

SmartDispatch will send a message to the

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Server

Parameter Description Example

radio to inform that the alarm is dismissed.

Configuring the SmartDispatch Gateway

SmartDispatch-Net Configuration Guide

9. Configuring the SmartDispatch Gateway

Caution

Make sure that your computer is not in the power saving mode; otherwise, the SmartDispatch service will be stopped, resul ting in system malfunctions.

To en su r e n o r mal operation of the gateway server, connect the USB dog (for license verification) to the SmartDispatch Server.

Double-click the shortcut icon “SmartDispatch Gateway Config Tool” on the desktop to enter the relevant

window.

9.1 Basic Settings

Step 1 Click “Basic Setting”.

Step 2 Set the following parameters.

Parameter Description Example

Local IP

Sets the IP address of the SmartDispatch

127.0.0.1

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Gateway

Sets the port for accessing the

Local VOIP

s the VOIP start port of the

SmartDispatch Gateway for audio

communication. The system will reserve

sufficient ports for audio communication.

When the SmartDispatch Gateway is

of the

dispatch stations. For example, if the

SmartDispatch Gateway connects three

19005. However, when the

SmartDispatch Gateway connects to the

Displays all servers connected to the

SmartDispatch Gateway. One

SmartDispatch Gateway can contain 5

Sets the IP address for accessing the

Sets the port for accessing the

Parameter Description Example

Gateway.

Local Port

Port

SmartDispatch Server.

Set

connected to dispatch stations, the number

of the reserved ports is twice that

19000

dispatch stations and the start port number

is 19000, the reserved port numbers will be

19000 –

repeater, the number of the reserved ports

is fourfold that of the repeaters.

Server List

servers at most.

Server IP

SmartDispatch Server.

Server Port

SmartDispatch Server.

Step 3 Click in blank area of the “Server List” pane, and click “Add” to add a server.

If the SmartDispatch Gateway and SmartDispatch Server are installed on the same computer,

you can skip this step.

192.168.59.40

61400

Configuring the SmartDispatch Gateway

SmartDispatch-Net Configuration Guide

Step 4 Click “Save and Start”.

If you make any change in this tab, the button will change from “Start” to “Save and Start”

9.2 Dispatch Station Settings

Step 1 Click “Dispatch Station Setting”.

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Gateway

Step 2 Click “Add” and set the following parameter. Click “Connection Test” to test whether the

dispatch station is connected properly. The prompt “Connect successfully” will appear after

successful connection.

Configuring the SmartDispatch Gateway

SmartDispatch-Net Configuration Guide

Sets the virtual IP address of the

dispatch station. It consists of four

stent with those of the IP

address defined in the Customer

For example, if the dispatch station

IP is 192.168.87.1, the virtual IP

Parameter Description Example

Sets the alias of the dispatch station.

Alias

Pseudo ID

Please refer to Section 3.2 Radio

Planning

Sets whether to enable or disable the

Pseudo feature. If you set this

parameter to 0, it means this feature

is disabled. As a result, the voice or

data is transmitted on the designated

slot. However, if the value is not 0,

the pseudo feature will be activated.

In this case, either slot 1 or slot 2 is

used to transmit the data or voice as

long as it is available. Accordingly,

the channel utilization is improved.

Please note that the Pseudo ID of

each repeater must be different.

MR7

Virtual IP

sections. The first three sections are

consi

Programming Software, while the last

section is one greater than that of the

IP address.

should be 192.168.87.2.

192.168.87.2

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Gateway

Enable DS

Sets whether to enable the

If you use the microphone to talk,

will not be recorded. However, the

relevant call records involving the

GPS Dispatch

PS data

, unable to transmit

to set another dispatch station

Unchecked: the dispatch station

will transmit both the audio

Parameter Description Example

Tests whether the dispatch station is

connected properly.

Caution

Prior to perform the connection

test, make sure that the dispatch

station has already connected to

Connection

Test

the PC and been turned on. If this

test is failure, the dispatch station

Microphone

can not operate properly. If the

port is occupied, the alert

message will be given. Thus you

must stop the SmartDispatch

service first and then make the

connection test again.

microphone.

only the voice from the microphone

microphone still exist.

 Checked: the dispatch station will

Station

only be us ed for G

transferring

the audio signal. Then you need

for audio transmission.



signal and GPS data.

Configuring the SmartDispatch Gateway

SmartDispatch-Net Configuration Guide

data station, unable to transmit

to set another dispatch station

for audio transmission. Only

when the dispatch station is

can the SmartDispatch

Unchecked: the dispatch station

will transmit both the audio

is checked, this option is not

Parameter Description Example

 Checked: the dispatch station will

only be used as the quick GPS

the audio signal. Then you need

Quick GPS

Speaker

Microphone

used to transmit quick GPS data

distinguish the quick and normal

GPS data.



signal and GPS data.

Sets the name of the speaker.

If the “GPS Dispatch Station” option

Speakers (SB 5.1 VX)

available.

Sets the name of the microphone.

If the “GPS Dispatch Station” option

Line-In (SB 5.1 VX)

Step 3 Click “OK” to finish.

9.3 Repeater Settings

Step 1 Click “Repeater Setting” and then click “Add” to add a repeater. Finally click “Save” to save the

settings.

available.

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Gateway

Parameter Description Example

Radio ID Sets the SSI of the repeater. 92

Alias Sets the alias of the repeater. Repeater3

Configuring the SmartDispatch Gateway

SmartDispatch-Net Configuration Guide

site network, repeaters in

together to exchange the data and voice. In

However, if the value is not 0, the pseudo

as long as it is available. Accordingly, the

D of each repeater must be

Parameter Description Example

Sets the ID of the IP multi-site network. Each IP

Multi-site network has a unique ID. Within the

same IP Multi-

geographically dispersed location can be linked

IP Site ID

Pseudo ID

other words, when you send any command to

one repeater via SmartDispatch Client, other

repeaters in the same network will also receive

it.

Sets whether to enable or disable the Pseudo

feature. If you set this parameter to 0, it means

this feature is disabled. As a result, the voice or

data is transmitted on the designated slot.

feature will be activated. In this case, either slot

1 or slot 2 is used to transmit the data or voice

channel utilization is improved. Please note that

the Pseudo I

different.

Slot1 Slot 1

Alias Sets the alias of the slot. Slot1

Sets the ID of the repeater. Within the same IP

Multi-site network, if the radio wants to

communicate with the repeater, their subnet

Subnet ID

IDs must be identical. However, in the CPS,

you are allowed to program the subnet ID for

the radio rather than for the repeater. That is

why you must set this ID for the repeater here.

SmartDispatch-Net Configuration Guide

Configuring the SmartDispatch Gateway

Checked: the slot can only transfer quick

SmartDispatch distinguish the quick and

local data

This option must be selected if you need t o

site network, if the radio wants to

communicate with the repeater, their subnet

Checked: the slot can only transfer quick

Parameter Description Example



GPS data, and an other slot is needed t o

transfer audio signal. Only when the slot is

used to transmit quick GPS data can the

Quick GPS

normal GPS data.

 Unchecked: the slot will transfer both audio

signal and GPS data.

If you select this option, the slot is in charge of

GPS Repeater

Local Slot

Encrypt Slot

RTP Type

Slot2 Slot 2

Alias Sets the alias of the slot. Slot2

transmitting the GPS data. Otherwise, this slot

is used to transmit the audio signal.

The slot is only used for

transmission.

encrypt the voices. Be sure to set “RTP Type”

to “RTP_SELP”.

Sets the audio format for transmission. Be sure

to set it to “RTP_SELP”.

Sets the ID of the repeater. Within the same IP

Multi-

RTP_SELP

Subnet ID

Quick GPS

IDs must be i dentical. However, in the CPS,

you are al lowed to program the subnet ID for

the radio rather than for the repeater. That is

why you must set this ID for the repeater here.



Hytera Smart Dispatch Configuration Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1. Product Overview

1.1 Introduction

1.2 System Architecture

1.2.1 Single-site Dispatch System

1.2.2 Multi-site Dispatch System

2. Configuration Flow

3. Planning

3.1 IP Planning

3.2 Radio Planning

Dispatch station

Repeater

Portable radio

3.3 Port Planning

4. Pre-configuration Tasks

4.1 Checking the IP Address

4.2 Checking the Port

4.4 Testing the Sound Card

4.4.1 Testing the Sound Card in Windows XP

4.4.2 Testing the Sound Card in Windows 7

Testing the microphone

Testing the speaker

Testing the recording

4.5 Configuring the Multi-channel Sound Card

Installing the Multi-channel Sound Card

4.5.2 Connecting the Cable

4.6 Instructions

Deactivating the microphone boost feature

Deactivating the listening feature

5. Programming the Dispatch Station

5.1 Basic Settings

5.2 DMR Service Settings

5.3 Channel Settings

One dispatch station in a group

Two dispatch stations in a group

Pseudo Trunking

6. Programming the Repeater

6.1 Single Site Mode

6.2 IP Multi-site Connect Mode

Introduction

6.2.2 Normal Mode

Master Repeater

Slave Repeater

6.2.3 Selective Mode

Master Repeater

Slave Repeater

6.3 Encryption

7. Programming the Portable Radio

7.1 Basic Setting

7.2 DMR Service Settings

7.3 Channel Settings

One dispatch station in a group

Two dispatch stations in a group

Activating the Pseudo Trunking feature

Deactivating the Pseudo Trunking feature

7.4 Encryption

7.5 Telemetry

7.6 Quick GPS

8. Configuring the SmartDispatch Server

8.1 Basic Settings

8.2 Database Settings

8.2.2 Backing up the Database

8.2.3 Restoring the Database

8.3 Geofencing Alarm Settings

8.4 SIP Settings

8.5 License

8.6 Language Settings

8.7 Log Settings

8.8 Over Speed Alarm Settings

9. Configuring the SmartDispatch Gateway

9.1 Basic Settings

9.2 Dispatch Station Settings

9.3 Repeater Settings