Slide Gates:
Potential Zones for
Entrapment Protection
1. Draw-in zones
2. Leading end
3. Trailing end
Swing Gates:
Potential Zones requiring
Entrapment Protection
1. Leading Edge
2. Bottom Edge
3. Entry / Exit
4. Posts
5. Post Pivot / Pinch Points
6. Arm Movement
Draw-in Zones
Wired edge sensors can protect
areas of entrapment along
posts or walls
Leading End
Secure side
6
1
1
Trailing End
Slide Gates:
Potential Zones for
Entrapment Protection
1. Draw-in zones
2. Leading end
3. Trailing end
5
5
4
3
3
2
Secure side
Draw-in Zones
1
Wired edge sensors can protect
areas of entrapment along
posts or walls
Leading End
2
Secure side
Drawings NOT TO SCALE
This document supplies site planning scenarios and reference tables that help explain the UL 325-2016 requirements for
monitoring of external entrapment protection sensors. HySecurity is monitoring Normally Closed (NC) sensors to conform to
UL 325 monitored entrapment protection requirements.
Approved sensors recommended for use with HySecurity gate operators are specied in this document.
For more information regarding UL 325-2016, refer to the HySecurity website section: www.hysecurity.com/gatesafety
Important Safety Information
WARNING
A moving gate or barrier arm, bollard, or wedge can cause serious injury or death. It is therefore incumbent on the site designer, installer, and
property owner to ensure that these hazards are mitigated and the public is warned of the existence of a potential hazard. Read all the product
safety information prior to installation. Verify the gate operator is installed to comply with all safety standards and local and federal regulations
and is designated for its proper usage class. For more information, refer to your gate operator's product manual.
To reduce the risk of injury or death:
1. READ AND FOLLOW ALL INSTRUCTIONS. Read the gate operator’s product manual and review all the product labels and literature prior to
installing, operating, or maintaining the automatic gate operator.
2. Never let children operate or play with gate controls. Keep all remote controls, especially radio transmitters, away from children. Do not allow
children to play on or around the gate or gate operators.
3. Always keep people and objects away from the gate. NO ONE SHOULD CROSS THE PATH OF THE MOVING GATE. Start the gate operator
only when a gate’s travel path is clear.
4. Test the gate operator monthly. The gate MUST reverse on contact with a rigid object or stop when an object activates the non-contact
sensors. After adjusting the force or the limit of travel, retest the gate operator. Perform routine tests of the entrapment protection sensors,
such as photo eyes and edge sensors. Failure to adjust and retest the gate operator properly can increase the risk of injury or death.
5. Use the emergency release only when the gate is not moving.
6. KEEP GATES PROPERLY MAINTAINED. Read the product manuals. Have a qualied service person make repairs to gate hardware and replace
batteries in accessory or entrapment protection sensory devices on a regular basis.
7. The automated gate entry is for vehicle use only. Pedestrians must use a separate entrance. Make sure a separate walk-through entrance is
nearby. Make certain a clear pedestrian path is designated and signs direct pedestrians to the walk-through gate.
8. Install the supplied WARNING signs on the inside and outside of the gate or barrier gate/operator so they are clearly visible from both the
secure and public sides. Installing the signs is a requirement for UL 325 compliance.
9. Use monitored sensors for protection against entrapment as specied in the current UL 325 Standard for Safety. Refer to General Entrapment Protection Provisions per UL 325, Table 31.1 on page 18.
NOTICE: Extensive safety information exists in the gate operator product manuals. Be aware and read all safety information, labels and signage
that is shipped with your gate operator
document is a supplement, and as such, focuses on the differences in monitoring external entrapment protection sensors and the application of
external sensors.
Be sure to read all the information provided with your product manuals.
to ensure quality site design, proper set up for functional gate operation and pedestrian safety
. This
Safety InformatIon SpecIfIcto monItored entrapment
The following is found in HySecurity Programming and Operations Manuals, but re-iterated here. Before
installing the gate operator:
Mount access control devices beyond reach of the gate. The control devices that operate the gate must:
• Be located in a clear line of sight to the gate. Locate controls (Open, Close, Stop/Reset) where a user will have a clear view of the gate.
NOTE: An exception for Emergency Access Control devices exists. An EAC device accessible by authorized
personnel only (e.g. re, police, EMS), may be placed at any location within the line-of-sight.
• Be mounted beyond 6 feet (183 cm) of the gate to prevent users from touching or accessing the gate while operating the controls. People
attempting to access the controls by reaching through or around the gate can be seriously injured or killed by the moving gate.
• Connect radio and other remote access (non-resetting controls) to the RADIO OPTIONS terminal.
Install an automatic operator only on gates that comply with ASTM F2200 Gate and Fence Standards and the usage class of the gate. Screen or
enclose openings in the gate per UL 325 Standards for Safety which include:
• All horizontal slide gates must guard or screen openings from the gate’s base support to a minimum height of 6 feet (183 cm) above the
ground. This must prevent a sphere of 2¼-inches (57 mm) in diameter from passing through an opening in the gate or the adjacent fence that
is covered in the gate’s open position.
• All exposed pinch points are eliminated or guarded.
• Physical stops must exist in the gate construction to prevent over-travel in both directions and, for slide gates, guide posts must be installed
to prevent the gate from falling in the event of a roller failure. Guarding must be supplied for exposed rollers.
• External entrapment protection sensors must be used wherever the risk of entrapment exists. Refer to 6
Important Safety InformatIon ..................................................................................2
Safety Information Specic to Monitored Entrapment ....................................................................................................2
Table 3: External Entrapment Protection Sensors Approved for Use with HySecurity Gate Operators .......................6
Label Changes to Controller Inputs .................................................................................................................................7
How Software Handles Monitored Entrapment ...............................................................................................................8
Table 4: Changes to Sensor Inputs on the Controller ...................................................................................................8
What the Installer Needs to Do .......................................................................................................................................9
Table 5: Installer Menu Settings for SENSOR Inputs ..................................................................................................10
Table 6: Setting the Sensor Logic ...............................................................................................................................11
Temporarily Power the Sensors ......................................................................................................................................12
Site Assessment & Gate Design for Monitored Entrapment ..........................................................................................16
Site Assessment & Gate Design for Monitored Entrapment ..........................................................................................17
Usage Class 4 Designated Gate Operator Provisions ................................................................................................18
General Entrapment Protection Provisions per UL 325, Table 31.1 ............................................................................18
Diagram 1: Typical Slide Gate Site Assessment .............................................................................................................19
Diagram 2: Typical Swing Gate Site Assessment ...........................................................................................................20
Diagram 3: Typical Barrier Arm Site Assessment ...........................................................................................................21
Diagram 4: Typical Vertical Lift Site Overview ................................................................................................................22
Diagram 5: Typical SlideSmart DC Site Assessment ......................................................................................................23
Diagram 6: SwingSmart DC Site Overview (Dual Gate) .................................................................................................24
WIrIng HySecurIty SenSorS: Smart Dc ..................................................................35
Wiring Tips for SENSOR COM Terminal: Smart DC .......................................................................................................36
Menu Mode Navigational Tips .......................................................................................................................................36
Smart DC: Wired Edge Sensor with GEM-104 ...............................................................................................................37
Smart DC: MGL-RX20 Wireless Gate Link .....................................................................................................................42
Smart DC: Wired Edge with GEM-104 and Photo Eye ..................................................................................................43
Smart DC: WireLess Edge Gate Link and Photo Eye .....................................................................................................44
Smart DC: 2 CH Wired Edge with GEM-204 .................................................................................................................45
Smart DC Bi-Parting Gates: Dual Gate Wiring ............................................................................................................46
Smart DC Bi-Parting Gates: Photo Eye (EMX IRB MON) ...............................................................................................46
HySecurity Contact Information .................................................................................................................................48
The following bullet points highlight how your automated gate system sites can monitor external entrapment protection
using HySecurity gate operators:
• Normally Closed (NC) sensors - Before gate movement occurs, the gate operator veries that the external entrapment protection
sensor is connected and fully functional.
• Build Year (BY) - An added menu item distinguishes between pre-2016 manufacturing dates and post-2016 manufacturing dates.
Build Year (BY) is a factory-setting. Build Year 2 (BY 2) is the default for all HySecurity gate operators indicating a manufacturing date
of 2016 in the serial number. Replacement controller boards for existing sites allow for a Build Year setting of 1 (BY 1) (pre-2016).
• Independent Sensor Inputs - The edge, photo eye and photo eye COM inputs on the Smart Touch and Smart DC Controllers (STC
and SDC) have been re-labeled. The same wiring connections become three independent methods for easy entrapment sensor
conguration and normally closed outputs. Refer to page 7.
Table 2 indicates those HySecurity gate operators that may be within the exception parameters of UL 325 or comply with
standards other than UL 325, but continue to maintain object detection capabilities. HySecurity strongly recommends that
you assess every site for entrapment zones and provide the necessary protection to guard against entrapment.
HySecurity Gate Operators
with
Obstruction Protection (Object Detection)
StrongArm (HTG) 14, 20, 28, 362
Build Year
post-2016
Sensor Inputs automatically set to "NOT USED"
Installer has option to change settings as site design dictates.
●
StrongArmCRASH (M30/M50)2
StrongArmPark DC 10 & DCS 10
StrongArmPark DC 14 & DCS 14
Table 3: External Entrapment Protection Sensors Approved for Use with HySecurity
Gate Operators
The site designer or installer must determine which external entrapment protection sensors will be installed
with the gate operator to create a UL 325 compliant installation site.
NOTE: Table 3 provides the list of sensors that are approved for use with HySecurity gate operators using the monitoring
capabilities found in software versions h4.50 or h5.50 (or higher).
CAUTION
Temperatures and environmental conditions affect proper operation of external entrapment protection sensors.
Always check the manufacturer's specications shipped with the sensors.
External Entrapment Protection Sensors: Normally Closed Contact, Compatible with
Since HySecurity gate operators use software to control gate movement, contacts, and accessories, the changeover to
monitored sensors is simple. In fact, the ability to monitor sensors has always been an available Installer Menu item. (Refer
to Table 6: Setting the Sensor Logic on page 11) Instead of an option, it now becomes the default standard.
• Build Year is a new Installer Menu item in Smart DC and Smart Touch Controllers versions h5.50 and h4.50 (and
higher).
• New labels show where Edge, Photo Eye Open and Photo Eye Closed have changed to "SENSOR" inputs. You
can program the type of sensor wired to one of those inputs. Refer to illustrations on page 7 and Table 4
below.
• Installer Menu items, PC and GC (Photo eye output and edge sensor output) which used to default to Normally
Open (NO) have been converted to Normally Closed (NC) contacts so the software can detect the presence and
proper operation of entrapment protection sensors.
Table 4: Changes to Sensor Inputs on the Controller
Location of Sensor Inputs on ControllerInstaller Menu Item Codes
NOTE: Three inputs for external entrapment protection sensors are available on the HySecurity gate operator controller. New silk
screen controller boards are on order, but until they are ready for shipment, labels will be overlaid on the board to indicate
terminology adaptations.
Table 4 indicates how the edge and photo eye inputs have been renamed to generic "sensor" inputs. They are
interchangeable and congurable. The software must know what type of sensor is wired to SENSOR 1, 2, and 3 BEFORE it
will allow gate travel. Refer to page 10.
All HySecurity gate operators indicating a manufacturing date of 2016 (or later) in the serial number, will have the Build Year set to 2.
A Build Year of 2 (BY 2) indicates that your gate operator is prepared to monitor for external entrapment protection sensors. The Build
Year setting appears in the system scroll on the gate operator display. The gate operator will not automatically cycle the gate unless
an indication that the appropriate number of external entrapment protection sensors are connected and operational.
The normally closed (NC) entrapment protection sensors wired to the Controller's SENSOR inputs are monitored using
HySecurity software. Prompts appear in the display requesting specic congurations based on the gate operator type.
Table 5 illustrates what options are available for the HySecurity Controller's congurable inputs.
SENSOR 1 SENSOR 2 SENSOR 3 SENSOR COM
CAUTION
All external entrapment protection sensors must be NC sensor outputs and wired to
the SENSOR COM terminal for monitoring and powering purposes. The sensor becomes
actively powered when the gate operator receives a run command.
Assess Your Gate Site.
Design your gate installation so entrapment zones are kept to
a minimum, and then install your HySecurity gate operator.
Draw-in zone
Edge sensor (protecting open direction)
(EDGE OPEN)
Photo eye thru beam protecting
Leading End
(EYE CLOSE)
Photo eye thru-beam
protecting Trailing End (EYE
OPEN)
Install NC sensors.
Install NC contact and non-contact
eyes) for all potential entrapment zones. HySecurity gates monitor normally
closed (NC) sensors. Wire your NC sensors to SENSOR input terminals (SENSOR 1,
SENSOR 2, or SENSOR 3) on the Smart Touch or Smart DC Controllers. The SENSOR
inputs are interchangeable and congurable. For example, it doesn't matter whether you
wire a normally closed photo eye sensor or edge sensor to the SENSOR 1, 2, or 3 input.
NOTE: When installing wired edge sensors, the WIRED EDGE edge must be connected to an interface module
that produces an NC output. Refer to Table on page 6. Wireless edge sensors require no interface module.
NOTE: Use PE, Photo Eye Alignment mode to temporarily
power the sensors. Refer to Photo Eye Alignment on page 12.
Answer Initial Setup Prompts.
For slide gates you will be prompted for USAGE CLASS,
GATE HANDING, and SENSOR 1, SENSOR 2, and
SENSOR 3. Each SENSOR input, whether or not it has a contact or non-contact sensor
wired to it, must be programmed to a non-zero setting before the gate will move.
NOTE: The gate operator will not automatically cycle unless an indication is received that the
appropriate number of external entrapment protection sensors are connected and
operational.
STOP BUTTON
OPEN BUTTON
CLOSE BUTTON
REMOTE OPEN AND
RADIO CONTROL
OPEN/CLOSE
OPEN PARTIAL
INTERLOCK OPEN
TIME CLOCK OPEN
FREE EXIT DETECTOR
DISABLE EXIT DETECTOR
DISABLE CLOSE TIMER
INSIDE OBSTRUCTION
VEHICLE DETECTOR
OUTSIDE OBSTRUCTION
VEHICLE DETECTOR
SHADOW/RESET
VEHICLE DETECTOR
SENSOR 1
SENSOR COM
DO NOT USE
SENSOR 2
DO NOT USE
SENSOR 3
DO NOT USE
CHARGER
AC LOSS
LOCK INTERLOCK
EMERG CLOSE
FIRE DEPT OPEN
LED
Smart Touch Controller
RPM
COMCOMA B
POWER
USER 3
HySecurity
MX000585
VERSION
S/N
RADIO OPTIONS
+24V +24V
STOP/BUZZER
MOTOR USER 1
FREE
EXIT
USER 2
INSIDE
OBSTR
OUTSIDE
OBSTR
COM
NO
VEHICLE DETECTORVEHICLE DETECTORVEHICLE DETECTOR
STATUS
SHADOW
RESET
DISPLAY
VEHICLE DETECTOR
RS232
WIEGAND
COMOPEN
S 1
DRIVE
1
2
3
4
5
6
7
8
C
D
V
4
2
+
ON
COMM
9
10
11
12
14
15
16
17
18
19
20
21
22
23
24
LIMITDUAL GATE
RS485
S1 2 (EYE CLOSE)
SENSOR #1 TYPE
OPEN
PREV
CLOSE
NEXT
STOP
SELECT
MENU
RESET
Smart Touch and Smart DC Controller: Menu Mode Navigation Buttons
To change data
appearing in the display
Press Select.
Two left characters blink.
To navigate through
the Selections
Press Next or Previous.
Continue pressing Next to view
all selections.
To choose what appears
on the display
Press Select.
Blinking characters
become static.
Table 5: Installer Menu Settings for SENSOR Inputs
UL 325
HySecurity Gate
Operator
Build
Year
2016
(BY set)
SlideDriver
(xed speed)
SlideDriver VFD2
SlideSmart DC 152
SlideSmart DC 102
SwingRiser *2
SwingSmart DC *2
HydraSwing *2
HydraLift2
DISABLED
2
Installer Menu Settings for STC & SDC Sensors 1, 2, or 3 (solo operators)
#0
#1
NOT USED
#2
EYE CLOSE
#3
EDGE
CLOSE
●●●●●●●
●●●●●●●
●●●●●●●
●●●●●●●
●●●●●●●
●●●●●●●
●●●●●●●
●●●●
#4
EYE OPEN
To navigate between
menu items
Press Next or Previous.
Advance - press Next
Previous - press Previous
#5
EDGE
OPEN
#6
EDGE BOTH
DIRECTIONS
#7
EYE BOTH
DIRECTIONS
NOTE: HySecurity does not update software for SlideWinder models. Refer to Table 2: HySecurity Gate Operators maintaining
Object Detection on page 5 for an overview of HySecurity gate operators not requiring monitoring of external entrapment
protection sensors to meet the 2016 UL 325 Standard of Safety regulations. * For notes on swing gates, refer to page 20.
External entrapment protection sensors can be wired to any one of the three sensor inputs on the HySecurity Controller.
The sensor logic, such as Eye Close Logic (EC), Eye Open Logic (EO) and Gate Edge Logic (GR) remain accessible in
the Installer Menu, if the corresponding sensor type is installed, and determine how the gate operator will react when a
monitored sensor is activated.
NOTE: Default settings shown in Bold.
Installer MenuSetting Options Menu Tasks & Explanations
EC 0 STOP ONLY
EYE CLOSE LOGIC
EO 0 STOP ONLY
EYE OPEN LOGIC
GR 0 FULL OPEN
GATE EDGE LOGIC
SR 1 REVERSE 25
REVERSAL LOGIC
0 = Close eye stops only
1 = Two second reversal to open
on swing, slide, or vertical gates.
Reverse to full open with barrier
gates, StrongArm M30 and
StrongArm M50.
2 = Reverse to full open.
0 = Open eye stops only
1 = Two second reverse to close
0 = Edge reverses fully open
1 = Two second reversal only
0 = IES reverses fully open
1 = Two second reversal only
If the close photo eye is triggered, the default
setting is non-reversal while the gate is traveling
in the close direction. When triggered, with the
optional setting of EC 1, the gate pauses and
reverses it's direction for a 2-second interval,
and then resumes moving in the close direction
if the photo eye clears within 5 seconds. (See
exception for barrier arms.) A setting of EC 2
causes the gate to reverse and travel full open
when triggered.
If the open photo eye is triggered, the default
setting is non-reversal while the gate is traveling
in the open direction. When triggered, with the
optional setting of EO 1, the gate pauses and
reverses it's direction for a 2-second interval, and
then resumes moving in the open direction if the
photo eye clears within 5 seconds.
The default setting is to reopen fully if the edge
sensor is triggered while closing. The optional
setting of GR 1 sets the gate to a 2-second
reversal if triggered while closing.
If the inherent sensor is triggered, the default
setting reverses the gate travel for a 2-second
duration. The optional setting of SR 0 will cause
the gate to reopen fully if triggered while closing.
STC Wire
Connections
Sensor 1, 2, or 3
Sensor COM
COM
+24V
Sensor 1, 2, or 3
Sensor COM
COM
+24V
Sensor 1, 2, or 3
Sensor COM
+24V
10K resistor
(Edge)
N/A
PC 0 NO INPUT
PHOTO EYE OUTPUT
GC 0 NO INPUT
GATE EDGE OUTPUT
NOTE: The shaded Installer Menu items do not appear when Build Year is set to 2 (BY 2), post-2016. Exceptions exist for barrier
arms, CRASH products, operators set to pre-2016 and Usage Class 4 provisions.
Changes occurring in 2016.
The default setting is for photo eyes with
Normally Close outputs. When set for NC, the
connection is monitored and any short circuit
fault will generate a FAULT 2 (FAL2) alert. Press
the Stop or Reset button to clear.
See NOTE.
Changes occurring in 2016.
The default setting is edge sensor with Normally
Closed (NC) output. The optional setting of 0
requires an (NO) output.
See NOTE.
EYE Close
EYE COM
4 wires total:
COM
+24V
COM
PHOTO EYE
CLOSE
EDGE SENSOR
COM
4 wires total:
COM
+24V
COM
EDGE
temporarILy powertHe SenSorS
The sensors are not receiving power until the gate operator receives a command to run (open or close command). To
temporarily power sensors and check that the gate operator is monitoring the sensors properly, turn on Photo Eye Align
by taking the following steps:
1. Access the User Menu and select PE.
To access the User Menu, press the Menu button twice. For a refresher on
using the Menu Mode navigational buttons, refer to the chart below.
2. Press NEXT and continue to press NEXT until PE 0 (OFF) appears.
3. Press SELECT.
PE characters begin blinking.
4. To turn ON photo eye alignment and temporarily power the sensors, press
NEXT so PE 1 (ON) appears.
5. Press SELECT.
PE stops blinking.
6. Press MENU to exit Menu Mode and return to Run Mode.
NOTE: NOTE: The Photo Eye Align mode turns OFF with the next limit contact.
ControllerTemporarily apply Power to SensorsLED Status
Smart DCPE 1 (ON)
PHOTO EYE ALIGN
Smart TouchPE 1 (ON)
PHOTO EYE ALIGN
When PE is ON, the LEDs associated with the sensor devices will be lit
if the sensors are properly connected and sensors are grounded. The
LEDs turn off when the ground circuit is removed.
LEDs next to the sensor connections will be lit when no power is being
applied. When PE is turned ON, the LEDs turn off. If they do not turn
off, check for wiring issues such as a short or misapplied relay COM
connections. See CAUTION. If error messages appear on the display,
refer to Table 7: Troubleshooting Codes on page 14.
PE 0 (OFF)
PHOTO EYE ALIGN
OPEN
PREV
CLOSE
NEXT
SELECT
STOP
MENU
Smart DC display and keypad
RESET
pHoto eye aLIGnment
PE 1 (ON)
Most photo eyes require careful optical alignment in order to aim the emitter
beam to the center of the receiver or reector. In order to avoid false triggering, it is
important to carefully align the system.
Align the photo eyes using this feature by taking the following steps:
1. Follow steps 1 through 6 in Temporarily Power the Sensors.
2. Move the photo eyes (up/down, side to side) to align the emitter beam.
Audible ChirpBeam Aligned ??
OneNo
TwoYes
3. When the buzzer chirps twice, indicating the photo eyes are aligned, set the next
photo eye (if the site has one) and continue the process until all photo eyes are
aligned.
4. Run the gate with an open or close command. When any limit is triggered, the
User Menu item PE resets to zero (OFF).
NOTE: To cover the potential entrapment areas, mount photo eyes preferably within 5 inches
(13 cm) of the gate face. For more information, refer to ASTM F2200 Gate and Fence Standards.
The Smart Touch Controller reports system malfunctions using three simultaneously occurring methods:
• Codes presented on its display (alert, fault or error)
• Activation of a buzzer which emits a series of chirps at dened intervals
• Stop gate travel (and/or reverse direction of travel)
Overriding a tripped sensor or fault condition on a HySecurity gate operator
with monitored entrapment sensors requires a 2-step process:
• Press Open or Close momentarily. Audible beeps in quick succession
indicate tripped sensors or fault conditions.
• Within 5 seconds of hearing the beeps, apply constant hold pressure
to override the tripped sensor or fault. The gate operator runs while
pressure is maintained to actuating device (examples include, Push
button Open, Push button Close, Open Partial or Keypad Open/
Close), or a limit is reached, or another sensor trips.
A short list of codes appears in Table 7: Troubleshooting Codes and provides
additional troubleshooting solutions. For a complete list of troubleshooting
codes, refer your gate operator’s Programming and Operations manual.
NOTE: A qualied technician may troubleshoot the operator with the aid of the
information and procedures that follow. If it is necessary to call a distributor for
assistance, be sure to have the model and serial numbers available. Other helpful
information is the job name, approximate installation date, and service records of any
TypeDisplayBuzzer Chirp SequencePossible Cause & Suggested Corrective Action
ALERTHYSECURITY
ENTRAPMENT MODE
ENTR
ALERTHYSECURITY
SAFE MODE
SAFE
ALERT!ACTION BLOCKED
PHOTO EYE CLOSE
PEC
ALERT!ACTION BLOCKED
PHOTO EYE OPEN
PEO
ALERT!ACTION BLOCKED
GATE EDGE
(Open or Close)
GEO
FAULTFAULT 2
FAL2
2 chirps per second every
2s while control input is
active
2 chirps once when in Safe
Mode
5 chirps indicating that
the command cannot be
initiated
5 chirps indicating that
the command cannot be
initiated
5 chirps indicating that
the command cannot be
initiated
2 chirps per second once
per minute
An IES has been tripped twice within a specic period of time.
Check the gate site for obstructions and clear the gate area. To
return to run mode operation, press the Reset button.
A gate “edge” or IES has been tripped or the operator has exited
entrapment mode. Refer to the description above.
NOTE: Gate will operate, if it receives a RUN command.
Operator received command to run, but movement is prevented.
Photo eye is not recognized as active.
• Clear photo eye path
• Realign photo eye. Refer to Photo Eye Alignment on page 12.
• Replace photo eye battery
• Check N.C. wiring (verify wires are not disconnected or shorted)
• Review wiring diagrams. Especially path to SENSOR COM
• Make sure SENSOR settings S1, S2, and S3 are correctly
assigned. Refer to What the Installer Needs to Do on page 9.
Operator received command to run open, but movement is
prevented. Photo eye is not recognized as active.
• Clear photo eye path
• Realign photo eye. Refer to Photo Eye Alignment on page 12.
• Replace photo eye battery
• Check N.C. wiring (verify wires are not disconnected or shorted)
• Review wiring diagrams. Especially path to SENSOR COM
• Make sure SENSOR settings S1, S2, and S3 are correctly
assigned. Refer to What the Installer Needs to Do on page 9.
Operator received command to run open, but movement is
prevented. Gate edge blocked or disconnected and causes
operator to enter SAFE mode.
Gate edge is not recognized as active.
• Replace sensor batteries
• If using Miller Monitored Edge Link, be aware. Issues with radio
interference cause false trips. Placing the antenna high and
reducing environmental “noise” is critical to proper wireless
transmission. Avoid placing the receiver sets within 100 feet of
each other as crosstalk may occur. Use receivers & transmitters
Version 1.02 or higher.
• Verify wired edges are using a gate edge converter-type module.
Miller Edges must have a wire with blue tape. The blue tape
indicates that a resistor is built in.
• Check N.C. wiring (verify wires are not disconnected or shorted)
• Review wiring diagrams. Especially path to SENSOR COM
• Make sure SENSOR settings S1, S2, and S3 are correctly
assigned. Refer to What the Installer Needs to Do on page 9.
“Monitored” means the Controller must see the photo eye N.C.
contact change from open to close after receiving the command to
run, but before starting the motor. FAULT 2 indicates the controller
did not see this sequence when the gate received a run command.
• Check the wiring. Refer to the wiring diagram associated with the
attached sensor.
• Be sure the eye “common” wire is wired properly to the SENSOR
COM terminal.
TypeDisplayBuzzer Chirp SequencePossible Cause & Suggested Corrective Action
ERROR
ERRORERROR 2
ERRORERROR 7
FAILFAIL
ERROR 4
DUAL GATE
IES DISCONNECT
MENU CHECKSUM
ERR7
PROGRAM DATA ERR
FAIL
3 chirps per second once
per minute
3 chirps per second once
per minute
3 chirps per second once
per minute
3 chirps per second once
per minute
Indicates a problem with the communication between the two gate
operators in a bi-parting gate system.
• Check the version of software by pressing Reset. The version
number ashes on the display (examples, h4.54 or h5.56).
• The software versions on the Primary and Secondary gate should
be the same. If not, upload current software version using
S.T.A.R.T. and a PC laptop computer.
• Verify the Installer Menu item DG (DUAL GATE) is set to DG2 in
Primary and set to DG1 in Secondary gate operator.
• Make sure the wires are twisted and shielded. See illustration on
page 46.
• Be sure the low voltage wire runs, which include the bi-parting
gate communication wires, are separate from any high voltage
wires runs. Interference occurs if wire runs are mixed or too close
to each other.
The error automatically clears when the communication fault is
resolved.
• The IES sensor could be bad, check to see that the NC contact is
intact.
• Check that you have the most current sensor; visit our website
and view the technical bulletins in the Tech Support area. The
sensor wire could be loose; you may want to tighten the female
connectors with some pliers.
• Verify the version of the software by pressing the Reset button.
The software version appears on the display. Make a note of it.
The software version should be h4.50 or h5.50 (or higher).
• If necessary, update the software using a PC laptop and
S.T.A.R.T. Register and login in at www.hysecurity.com
Contact HySecurity.
1. Try turning off the power to the operator and having the
customer re-seat all of the various connectors and cables.
2. Upload the latest software release. If the fail does not go away,
contact Technical Support.
NOTE: For a more extensive list of error codes, refer to your gate operator’s product manual.