Install Phoenix® Simulation Software
Phoenix version 10
Application Note
810920 | Revision 1 | January 2023
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Introduction
This document gives you the steps to install and set up the Phoenix version 10 Simulation (SIM)
software on your laptop or computer.
Install Phoenix Simulation Software
The Phoenix SIM is compatible with any version of Windows 10. If you
have a problem with the SIM that is not fixed with the instructions in this
document, contact your regional Hypertherm Technical Service Team.
Phoenix Software Application Note 810920 3
Install Phoenix Simulation Software
1
Download the Phoenix SIM
1. On the www.hypertherm.com website, scroll your cursor over Resources.
2. In the Software support category, select Phoenix CNC updates.
3. Select GET FILES for EDGE Connect.
4. Save the EDGE Connect Suite Installer file (EDGE_Connect_Suite.exe). This is the same file
that is used to update an EDGE Connect CNC. The file may take a few minutes to download.
2
If a duplicate copy of the installer is saved in the target location, Windows
automatically modifies the file name. If this occurs, delete the old *.exe file
and rename the new *.exe file. For example, rename
EDGE_Connect_Suite(1).exe as EDGE_Connect_Suite.exe.
Run the EDGE Connect Suite Installer
1. Select the Windows® Start icon and go to File Explorer .
2. In File Explorer, find and double-click on the EDGE_Connect_Suite.exe file. An installer
window opens.
3. Check the box to agree to the terms and conditions, and then select Install.
4 810920 Application Note Phoenix Software
Install Phoenix Simulation Software
4. If you see the message shown below, select Ye s.
5. A window with a progress bar shows you status updates while the software installs.
6. When you see the message shown below, the installation is complete. Select Close.
Phoenix Software Application Note 810920 5
Install Phoenix Simulation Software
Open the Phoenix SIM
To open Phoenix and the Soft Operator Console (Op Con), select the Windows® Start icon and
then scroll to the Hypertherm folder and select EDGE Connect Launcher.
If the EDGE Connect Launcher icon (shown above) is missing, restart
your computer.
When Phoenix opens:
If you see a message that “C:\Phoenix\LastPart.txt was not found”, select OK.
The CAPS Lock will be ON and the Num Lock will be OFF by default.
The Program Control area of the Soft Op Con is always shown.
Only one Phoenix session can run at a time. If you select the EDGE
Connect Launcher icon when Phoenix is already open, you can choose to
restart Phoenix.
If you are asked to change your screen resolution, select No.
Hypertherm recommends that you keep the default screen
resolution. If you change the resolution, your computer may not support
the resolution that Phoenix requires. However, you can adjust the
Windows display scaling at anytime if the text on the screen is not
formatted properly. Refer to Fix Phoenix display issues on page 7.
Close the Phoenix SIM
To close Phoenix and the Soft Op Con, you can either:
Click on the Phoenix screen and then type Alt+F4.
Select Setups > Password and type WINXP.
6 810920 Application Note Phoenix Software
Fix Phoenix display issues
If you see problems with the appearance of the Phoenix user interface, do the steps below to adjust
your Windows display scaling to 100%.
1. Right-click on the select the Windows® Start icon and select System > Display.
2. Under Scale and layout, make sure that the scaling is set to 100%. It may be necessary for you
to sign out of Windows before the change is applied.
Install Phoenix Simulation Software
3. Restart the Phoenix SIM to apply the changes.
Get help with Phoenix
If you have questions about Phoenix, select Help in the top-right on the main screen.
Phoenix Software Application Note 810920 7
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