No part of this document may be reproduced, transmitted or copied in any form or by
any means- graphic, electronic, or mechanical, including photocopying, typing or
information retrieval systems- without the express written permission of Hypermedia
Systems Ltd.
Hypermedia Systems Ltd.
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Release 5.5 (March 2015)
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Hypermedia Systems Ltd. LICENSE AGREEMENT AND WARRANTY
IMPORTANT — READ CAREFULLY
This Hypermedia Systems Ltd. License Agreement (the "AGREEMENT") is a legal agreement between you
(either an individual or a single entity) and Hypermedia Systems Ltd. for the product accompanying this
AGREEMENT. The product includes computer software, associated media and printed materials, and may
include "online" or electronic documentation (the "SOFTWARE"). The PRODUCT may also include hardware (the
―HARDWARE‖). The SOFTWARE and the HARDWARE are referred to, collectively, as the PRODUCT.
BY INSTALLING AND/OR USING THE PRODUCT YOU AGREE TO BE BOUND BY THE TERMS OF THIS
AGREEMENT.
IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, PROMPTLY ERASE ALL COPIES OF THE
SOFTWARE IN YOUR POSSESSION, AND RETURN THE SOFTWARE AND ANY ACCOMPANYING
HARDWARE TO THE PLACE FROM WHICH YOU OBTAINED IT.
COPYRIGHT
All title and copyrights in and to the PRODUCT are owned by Hypermedia Systems Ltd. The PRODUCT is
protected by copyright laws and international copyright treaties, as well as other intellectual property laws and
treaties.
GRANT OF LICENSE FOR THE SOFTWARE
The SOFTWARE is licensed, not sold. Hypermedia Systems Ltd. grants to you a non-exclusive, non-transferable,
royalty-free right to install and use the SOFTWARE, provided that the SOFTWARE will be used by a single
person on a single computer and for personal non-commercial, internal use only. If accompanied by a proof-ofpurchase document specifying "site license," "company license," or any other multiple-user type license scheme,
then the terms of that document shall override this single-user restriction. Any rights not expressly granted herein
are retained by Hypermedia Systems Ltd.
OTHER RESTRICTIONS
This AGREEMENT is your proof of license to exercise the rights granted herein and must be retained by you.
You may not rent, lease, reverse engineer, decompile, modify, or disassemble the PRODUCT, or create
derivative works based on the PRODUCT.
LIMITED HARDWARE WARRANTY
The HARDWARE is protected against defects in material and workmanship, under normal use, for one (1) year
from the original purchase date.
If the HARDWARE fails to perform within the abovementioned warranty period, you must return the PRODUCT to
Hypermedia Systems Ltd. and prepay any shipping charges, export taxes, custom duties and taxes, or any
charges associated with transportation of the Product. In addition, you are responsible for insuring the PRODUCT
shipped or returned and assume the risk of loss during shipment.
All returned PRODUCTS must be accompanied by a description of the problem, a proof of the place and date of
purchase, and the original shipping and packing materials.
Hypermedia Systems Ltd. shall, at its sole discretion, either repair the PRODUCT or replace it with a product of
the same functionally. Replacement products may be refurbished or contain refurbished materials. If Hypermedia
Systems Ltd. cannot repair or replace the PRODUCT, Hypermedia Systems Ltd. will refund the depreciated
purchase price of the PRODUCT.
This limited warranty does not apply to any PRODUCT not purchased from Hypermedia Systems Ltd., or from a
Hypermedia Systems Ltd. authorized reseller, or on which the serial number has been removed or defaced. This
limited warranty also does not cover any PRODUCT that has been damaged or rendered defective as a result of
(a) improper transportation or packing when returning the PRODUCT to Hypermedia Systems Ltd.; (b) use of the
PRODUCT other than in accordance with its instructions, or other misuse or abuse of the PRODUCT; (c)
modification of the PRODUCT; (d) service by anyone other than a Hypermedia Systems Ltd.-approved agent; (e)
unusual physical or electrical stress or interference, failure or fluctuation of electrical power, lightning, static
electricity, improper temperature or humidity, fire, or acts of God.
The maximum liability of Hypermedia Systems Ltd. under this limited warranty is limited to the purchase price of
the PRODUCT covered by the warranty.
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Hypermedia Systems Ltd. reserves the right to refuse PRODUCTS (i) that are not covered by the warranty; or (ii)
for which there is no problem found. Such PRODUCTS shall be returned to the purchaser at purchaser’s
expense.
DISCLAIMER
EXCEPT AS EXPRESSLY STATED ABOVE OR AS REQUIRED BY LAW, Hypermedia Systems Ltd.
DISCLAIMS ANY WARRANTY FOR THE PRODUCT. THE PRODUCT IS PROVIDED "AS IS" WITHOUT
REPRESENTATION OR WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR NONINFRINGEMENT. Hypermedia Systems Ltd. ASSUMES NO RISK ARISING
OUT OF THE USE OR PERFORMANCE OF THE PRODUCT.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES
IN NO EVENT SHALL Hypermedia Systems Ltd., ITS AGENTS OR ITS SUPPLIERS BE LIABLE FOR ANY
DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL OR OTHER
CONSEQUENTIAL OR INCIDENTAL DAMAGES; DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING
DIRECTLY OR INDIRECTLY OUT OF THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF
Hypermedia Systems Ltd. HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or
incidental damages, the above limitation may not apply to you.
U.S. GOVERNMENT RESTRICTED RIGHTS
For purchases made in the United States: The SOFTWARE and any accompanying documentation are provided
with restricted rights. Use, duplication or disclosure by the Government is subject to restrictions as set forth in
subparagraph (b) (3) and (c) (1) (ii) of The Rights in Technical Data and Computer Software clause at DFARS
252.227-7013 or subparagraphs (c) (1) and (2) of the Commercial Computer Software-Restricted Rights at 48
CFR 52.227-19, as applicable.
AMENDMENTS
Hypermedia Systems Ltd. may amend these terms and conditions at any time by posting a notice on one or more
of its websites. Your continued use of the PRODUCT shall constitute your acceptance of such amended terms.
Accordingly, we urge you to visit our websites periodically to review the current and effective terms and
conditions for use of our products. Certain provisions of these terms and conditions may be superseded by
expressly designated legal notices or terms outlined on our websites.
GOVERNING LAW
This AGREEMENT and any and all claims relating to the PRODUCT shall be governed by the laws of the State
of Israel, without regard to or application of choice of law or principles, and the courts of Tel-Aviv Jaffa shall have
sole and exclusive jurisdiction over any dispute arising in connection with this Agreement and/or the use of the
PRODUCT.
NO WAIVER
No delay or failure to take action under these terms and conditions will constitute a waiver by Hypermedia
Systems Ltd. unless expressly waived in writing by a duly authorized officer of Hypermedia Systems Ltd.
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Hardware and Installation
Table of Contents
Before You Begin .......................................................... 1
1 Hardware and Installation ...................................... 2
Information given in a note describes how the System
functions or provides a tip on how best to use it.
Caution:
Information given in a message labeled ―caution‖ refers to
the safe operation of the System and provides warnings
where the possibility for loss of data or damage to the
equipment exists.
Danger:
Information given in a message labeled ―danger‖ warns of
possible hazard to personnel and extreme hazard to the
System.
Hardware and Installation
Before You Begin
Conventions
The following symbols have been inserted on the left hand side of the
operating instructions in order to make it easier for the User to perform
procedures:
Notice
Information given in this document is subject to change without any notice.
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Hardware and Installation
1 Hardware and Installation
Note: Hardware and installation vary depending upon the features included with the
Hypermedia Gateway system. Skip the sections that do not apply to your system.
This section contains:
Package Contents (section 1.1.1)
Safety Information (section 1.2)
System Components (section 1.3)
Typical Board Configurations (see 1.4)
Pre-Installation Preparations (section 1.5)
Cable Connections (section 1.6)
Inserting the SIM Cards (section 1.7)
Powering Up and LEDs Status (section 1.8)
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Hardware and Installation
1.1 Overview
Hypermedia Gateways provide integrated voice and SMS communications for
both on-site and remote users of small-to-large enterprises.
The Hypermedia HG-7000 SMS Pro Gateway is part of the HyperGateway
family of flexible, scalable platforms which empower cost-effective corporate
telephony over fixed, cellular and IP networks.
The HG-7000 Pro SMS gateway enables sending text-messages via SMS,
two-way SMS texting, SMS to email, PC to SMS, and reception of text
messages via SMS. It is supplied with a built-in SMS server software package
and easy-to-use client API tools, which enable third-party applications to send
and receive SMS messages. Additional applications are also available.
1.1.1 Package Contents
Depending upon configuration, the package should contain some or all of the
following:
The Hypermedia Gateway unit
Ethernet cables
1 or 2 power cords, depending upon the configuration
1 to 8 indoor antennas, depending upon the configuration
Hypermedia Software CD-ROM
The warranty certificate
1 SD card (standard gateway)
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Hardware and Installation
1.2 Safety Information
Hypermedia Gateway works with a nominal mains supply voltage of 110–
240V AC. Hazardous voltages are present inside of this equipment. Some of
the parts can also have high operating temperatures.
To avoid injury and prevent equipment damage, observe the following safety
precautions:
Installation, service, and maintenance of the Hypermedia Gateway should
be done by qualified technicians only.
Do not connect the Hypermedia Gateway to any power source other than
the indicated nominal source.
The power supply cord must be connected to a socket with a valid ground.
This equipment should only be used in buildings with proper safety
ground.
When connecting the equipment, first, ensure that the ground connection
is connected to the rack ground or building ground.
When disconnecting the equipment, disconnect the ground connection
last.
Opening the housing may be dangerous and invalidates the warranty.
Only a qualified technician should open the housing. Before opening,
disconnect the power cable from the equipment.
The Hypermedia Gateway complies with all necessary safety standards.
Equipment connected to the Hypermedia Gateway must also comply with
the applicable safety standards.
The packaging is designed to protect against mechanical damage and
should be stored. Do not ship equipment unless it is properly packed in its
original wrapping and shipping containers.
Make sure that the equipment top and bottom are not blocked to air
movement. Leave 1U under and on top of the equipment for proper
ventilation.
Do not operate the Hypermedia Gateway in close proximity to potentially
hazardous areas. These includes areas such as, but not exclusively, fuel
stations, fuel depots, chemical works or during blasting.
The operation of radio transmitters, which includes cellular engines, can
impair the function of medical devices that have not been properly
shielded. Please ask the advice of your doctor or the manufacturer of the
medical device.
To avoid moisture condensation, allow time for the unit to adapt to the
ambient temperature before switching it on.
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Hardware and Installation
1.3 System Components
The Hypermedia Gateway unit is a 19" × 6U or 19" × 3U rack-mountable box
that connects to the local network. The HG-7000 Gateway comes in two main
series.
Standard: designed for the enterprise user; based on an embedded CPU.
Heavy-Duty: designed for high volumes of SMSs; based on a PC board.
The Hypermedia system contains the following:
A single power supply module. A dual power supply module is also
available.
A backplane with slots for the boards. The position of the boards varies
according to the product series.
The Hypermedia Server, which is an application that is embedded on the
HBN or on the PC1/2 board (depending upon system configuration).
The Hypermedia Server is controlled and managed by the browser-based
Hypermedia Management Console.
The Hypermedia Management Console (HMC), which is used by the
system administrator for remote configuration and monitoring of the
Hypermedia Gateway system. It connects to the gateway using TCP/IP
and is accessed via a standard WEB browser.
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Board Name
Description
Standard Gateway Board
HBN
This Hybrid board provides the gateway management
function as well as the SMS server functionality.
Heavy-Duty Gateway Boards
PC1/PC2
The PC board runs the HyperGateway server along
with an MG 2.1 board.
MG 2.1
This board provides the media matrix functionality.
Cross-Gateway Boards
CG41/CC41/CU41
CG41 for GSM, CC41 for CDMA and CU41 for UMTS
is a single-slot board that contains four (4) cellular
channels with inbound and outbound SMS capabilities
for the various cellular networks.
S-HUB
This board provides SIM server connectivity.
HBN Board
CG Boards
Power Supply
3U
Hardware and Installation
1.4 Typical Board Configurations
The placement of the HG-7000 boards varies according to the product series.
The names and function of the boards are described in the following table.
Table 1. HG-7000 Boards and Function
1.4.1 3U Series
The following Figure 1 shows the 3U SMS Gateway supporting up to 12 ports
with API
Figure 1. 3U SMS Gateway
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Power Supply
CG Boards
HBN Board
6U
Router Board
Hardware and Installation
1.4.2 6U Series
The following Figure 2 shows the 6U SMS Gateway, supporting up to 32 ports
Figure 2. 6U SMS Gateway, 32 ports
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Hardware and Installation
1.5 Pre-Installation Preparations
Note: The installation procedure depends on the boards included with the Hypermedia
Gateway system. Skip the sections that do not apply to your system.
1. Install the Hypermedia Gateway in a 19‖ rack. Depending upon the
physical configuration, the unit requires a height of either 3U or 6U. In
addition, we recommend:
Avoid installing the device near computer rooms, computer monitors,
electrical cabinets, metal objects, and windows with fold aluminum
sheet.
Perform a cellular signal check before mounting the system. This can
be done by checking the Signal Strength and the Bit Error Rate ratio
on another mobile phone's display from the same operator and
system.
Ensure the device is protected against direct sunlight and heat. This
increases both the reliability of the operation as well as its service life.
2. Depending upon the configuration of your system, verify that you have
some or all of the following:
an Ethernet or WAN socket with a fixed IP address
SIM cards from your GSM operator. One SIM card is required for each
GSM channel
Notes:
The default LAN IP address for Hybrid-Based Gateways is 192.168.9.2
The default LAN IP address for PC - Based Gateways is 192.168.0.2
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Hardware and Installation
1.6 Cable Connections
There are two types of configurations:
Standard Gateway – Hybrid based (HBN)
Heavy-Duty Gateway – PC Based
1.6.1 Standard Gateway - Hybrid Based (HBN)
Figure 3. HG7000 - HBN Connection Settings
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Hardware and Installation
1.6.2 Heavy-Duty Gateway – PC Based
Figure 4. HG-7000 – PC Connection Settings
Note: The cables to the devices should be installed so that they do not cause any physical
risk. Power cables should be installed separate from the signal cables.
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Multi-SIM
Extender
Antenna Socket
Hardware and Installation
1.7 Inserting the SIM Cards
1. Insert the GSM SIM Cards. One SIM card should be used per each
cellular channel.
The SIM port is spring loaded. Slide the SIM card into the slot and it will
latch in place. To remove a SIM card, press the SIM card and it will pop
out.
Optionally, use the CG board’s multi-SIM extender:
a. Pull out the CG board.
Figure 5. CG Card with 12 Multi-SIM Extender
b. Slide back and pull up the SIM socket.
Caution: Do not use force on the SIM sockets.
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c. Slide in the SIM cards.
d. Lock the SIM sockets.
Hypermedia Systems
SIM Card
SIM Drawer
Yellow button for drawer
Hardware and Installation
Note: Some versions of the CG board have SIM drawers. Push the small yellow button for
the SIM drawer to exit. Remove the SIM drawer, place the SIM card in the SIM drawer and
replace the SIM drawer.
2. Install the antennas. Each cellular card requires one antenna.
Caution: The provided antennas are for indoor use only, and will be irreversibly damaged if
placed outdoors. RF combiners and external antennas are sold separately.
a. Locate the antenna socket (see Figure ).
b. Fasten the antenna using the SMA connector. Do not use excess
force.
c. Tether all cables securely. Tethering helps prevents breakage of
connectors and damage to cellular cards.
d. Place the antenna indoors, where the reception level is high.
e. Optionally, to improve reception, place the magnetic back of the
antenna on a metal plate larger than 20 × 20 cm.
1.7.1 Inserting the SD Card (Standard Gateway)
The Gateway saves Call Detail Records (CDRs) on a Secure Digital (SD)
flash memory card that is supplied by Hypermedia. Insert the SD card into the
SD port of the HBN card.
Note: CDRs are displaced on a FIFO basis.
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Figure 6. SD Card and Port
Hypermedia Systems
Hardware and Installation
1.8 Powering Up and LEDs Status
1.8.1 Powering Up
1. Turn on the unit. The power panel is located at the top right corner of the
system.
Figure 7. Power Panel
Note: Redundant power supplies are optional. When installed, if one fails, or if the system is
powered up with just one power supply, an alarm will sound. To stop the alarm, press the
Alarm Reset button at the top left of the panel.
2. Check the LEDs:
For HBN LEDs, see Table 2
For PC Board status LEDs, see Table 3
For MG Board Status LEDs, see Table 4
For Cellular Card Green SIM LEDs, see Table 5
1.8.2 LEDs Status
Following are explanations of LED behavior for each of the Hypermedia
Gateway’s cards.
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State
Explanation
Main ETH
Yellow
LAN Traffic
Green
LAN Connection
Media ETH
Yellow
LAN Traffic
Green
LAN Connection
Red LED - ERR
Blinking
Board Error
Yellow LED - RDY
Off
Power is OFF
Short Blink
Board Ready
Fast Blink
Maintenance mode
Green LED - RX
On
Internal Communication
Yellow LED - TX
On
Internal Communication
Hardware and Installation
Table 2. HBN LEDs
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State
Explanation
LAN 1
Yellow
LAN Traffic
Green
LAN Connection
LAN 2
Yellow
LAN Traffic
Green
LAN Connection
Red LED - ERR
Blinking
Board Error
Yellow LED -
RDY
Off
Power is OFF
Short Blink
Board Ready
Fast Blink
Maintenance mode
Green LED - HDD
On
Disk Activity
Yellow LED -
Status
On
Internal Communication
Hardware and Installation
Table 3. PC Board status LEDs
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State
Explanation
Red LED - ERR
Blinking
Board Error
Yellow LED - RDY
Off
Power is OFF
Short Blink
Board Ready
Fast Blink
Maintenance mode
Green LED - RX
On
Internal Communication
Yellow LD - TX
On
Internal Communication
Hardware and Installation
Table 4. MG 2.1 Board Status LEDs
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State
Explanation
Red LED
On
Board Error
Yellow LED
Short blink
Board Ready
SIM Cards - Green LED
Flashing
A SIM card is not installed in
this channel or the port is
still being initialized.
Off
No reception; the channel is
not registered to a cellular
network.
Short blinks (mostly
Off)
Stand by; the channel is
registered but no call is in
progress.
Long blinks (mostly
On)
User is either dialing out or
receiving a call on this
channel.
Steady On
In use. A call is in progress.
Hardware and Installation
Table 5. Cellular Card LEDs Status
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HMC Quick Start
2 HMC Quick Start
Use the Hypermedia Management Console (HMC) to configure and monitor a
Hypermedia Gateway from a remote location. Access to the Gateway is over
TCP/IP using a standard version of Internet Explorer.
Note: The Hypermedia Management Console is customized to match the specific order.
According to the customization, some branches of the HMC may or may not appear.
This section contains:
Installation (section 2.1)
Setting the IP address (section 2.2)
Start-up and Initial Connecting (section 2.3)
Save and Backup/Restore Configuration Settings (section 2.4)
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HMC Quick Start
2.1 Installation
To install the Hypermedia Management Console program:
1. Ensure that the computer matches the following minimum system
requirements:
Windows XP, Vista, Windows 7 or 8
Internet Explorer 7 or above
2. Ensure that you have access to the installation file. It is included with the
Hypermedia Gateway CD-ROM.
Figure 8. Hypermedia Gateway CD-ROM
The installation file name begins with the letter HMC and ends with the
extension .exe. The specific name depends upon the type of installation.
3. Double-click the file HMCxxx-xxx.exe file. The Setup program starts.
Figure 9. Setup Welcome Screen
4. Click Next. The License Agreement is displayed.
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HMC Quick Start
5. To continue, you must accept the terms of the agreement. Click I accept
the agreement and click Next. The Select Destination Location window is
displayed.
6. Define the location where the program files will be installed. The default
location is "C:\ProgramFiles\Hypermedia". Click Next. The Select Start
Menu Folder is displayed.
7. Define the name of the program group that will be added to the Start
Menu. The default name is Hypermedia. Click Next. The Additional Tasks
window is displayed.
8. Optionally, select the checkbox to create a Desktop shortcut. Click Next.
The ―Ready to Install‖ window is displayed.
Figure 10. Setup Ready to Install Screen
9. Click Install. The installation process begins. A progress bar reports the
progress of the installation.
After the installation is complete, click Finish. The installation program
creates a program group in the Start menu and, optionally, a Desktop
shortcut
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Figure 11. Setup Finish Screen
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