• Read this manual thoroughly to become familiar with the device and its capabilities before installing or operating your
Water Softener. Failure to follow instructions in this manual could result in personal injury or property damage. This manual
will also help you to get the most out of your softener.
• This system and its installation must comply with state and local regulations. Check with your local public works depart-
ment for plumbing and sanitation codes. In the event the codes conflict with any content in this manual the local codes
should be followed. For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of this system.
• This water softener is designed to operate on pressures of 20 psig 125 psig. If the water pressure is higher than the maxi-
mum use a pressure reducing valve in the water supply line to the softener.
• This unit is capable of operating at temperatures between 40°F and 110°F (4°C - 43°C). Do not use this water softener on
hot water supplies.
• Do not install this unit where it may be exposed to wet weather, direct sunlight, or temperatures outside of the range
specified above.
• Do not use water that is microbiologically unsafe without adequate disinfection before or after this system.
• This publication is based on information available when approved for printing. Continuing design refinement could cause
changes that may not be included in this publication. WaterGroup reserves the right to change the specifications referred
to in this literature at any time, without prior notice.
Safety Messages
Watch for the following safety messages in this manual:
NOTE: used to emphasize installation, operation or maintenance information which is important but does not
present a hazard.
Example: NOTE: Check and comply with you state and local codes. You must follow these guidelines.
CAUTION: used when failure to follow directions could result in damage to equipment or property.
Example:
CAUTION! Disassembly while under pressure can result in flooding.
WARNING: used to indicate a hazard which could cause injury or death if ignored.
Example:
WARNING! ELECTRICAL SHOCK HAZARD! UNPLUG THE UNIT BEFORE REMOVING THE COVER OR ACCESSING
ANY INTERNAL CONTROL PARTS
NOTE: Do not remove or destroy the serial number. It must be referenced on request for
warranty repair or replacement
1
How Your Water Conditioner Works
Why Water Gets Hard And How It Is Softened
All of the fresh water in the world originally falls as rain, snow, or sleet. Surface water is drawn upward by the sun, forming
clouds. Then, nearly pure and soft as it starts to fall, it begins to collect impurities as it passes through smog and dust-laden
atmosphere. And as it seeps through soil and rocks it gathers hardness, rust, acid, unpleasant tastes and odors.
Water hardness is caused primarily by limestone dissolved from the earth by rainwater. Because of this, in earlier times
people who wanted soft water collected rainwater from roofs in rain barrels and cisterns before it picked up hardness from
the earth.
Some localities have corrosive water. A softener cannot correct this problem and so its printed warranty disclaims liability for
corrosion of plumbing lines, fixtures or appliances.
Iron is a common water problem. The chemical/physical nature of iron found in natural water supplies is exhibited in four
general types:
1. Dissolved Iron—Also called ferrous or “clear water” iron. This type of iron can be removed from the water by the
same ion exchange principle that removes the hardness elements, calcium and magnesium. Dissolved iron is soluble in water and is detected by taking a sample of the water to be treated in a clear glass. The water in the glass
is initially clear, but on standing exposed to the air, it may gradually turn cloudy or colored as it oxidizes.
2. Particulate Iron—Also called ferric or colloidal iron. This type of iron is an undissolved particle of iron. A softener will
remove larger particles, but they may not be washed out in regeneration effectively and will eventually foul the
ion exchange resin. A filtering treatment will be required to remove this type of iron.
3. Organic Bound Iron—This type of iron is strongly attached to an organic compound in the water. The ion exchange
process alone cannot break this attachment and the softener will not remove this type of iron.
4. Bacterial Iron—This type of iron is protected inside a bacteria cell. Like the organic bound iron, it is not removed by
a water softener.
When using a softener to remove both hardness and dissolved iron it is important that it regenerates more frequently than
ordinarily would be calculated for hardness removal alone. Although many factors and formulas have been used to determine this frequency, it is recommended that the softener be regenerated when it has reached 50–75% of the calculated
hardness alone capacity. This will minimize the potential for bed fouling.
If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to keep the bed from coating with iron. Even when operating a softener on water with less than the maximum of dissolved iron, regular cleanings
should be performed. Clean every six months or more often if iron appears in your conditioned water supply. Use resin bed
cleaning compounds carefully following the directions on the container.
CAUTION! Do not use where the water is microbiologically unsafe or with water of unknown quality without
adequate disinfection before or after the unit.
2
Performance Data Sheet
Unit Item #2400240124022403240424052406
Model #HSC75HSC10HST75HST10HST15HST20HST25
Tank Size9 x 3510 x 358 x 449 x 4810 X 5412 X 5214 X 50
Media (CF)0.7510.7511.522.5
Service Flow Rate (gpm)89810121313
Total Softener Capacity (10lbs of salt/CF of Resin)21,40030,00021,40030,00045,00060,00075,000
Regen Water Consumed - 6 lbs salt/CF - Gallons23302330334969
Regen Water Consumed - 3 lbs salt/CF - Gallons20272027294566
Regen Water Consumed - 2 lbs salt/CF - Gallons20262026284357
Conv. Regen Water - 6 lbs salt/CF - Gal47574757587910 9
% Difference in Regen Water Saving51%47%51%47%43%38%37%
* Manufacturer's internal testing based on NSF 44 Standard method
3
Specification
Capacity Grains
†
Unit
Item #Model #
2400HSC75 9 x 350.7521,40016,20011,60081.514 x 22 x 4225090
2401HSC1010 x 35130,00023,00016,0009214 x 22 x 42240105
2402HST758 x 440.7521,40016,20011,60081.515 x 3622485
2403HST109 x 48130,00023,00016,00010215 x 36224100
2404HST1510 X 541. 525,50019,500 19,500 122.418 x 33308140
2405HST2012 X 52234,00026,000 32,00013418 x 33308190
2406HST2514 X 502.542,50032,50022,50013518 x 33308230
NC indicate cabinet model, NT indicate twin tank model
Working Temperature = 34-110°F (1-43°C)
(Do not subject the unit to freezing temperatures)
Working Pressure = 20-125 PSIG (137-861 kPa)
Voltage = 120V / 60 Hz
Pipe Size = 3/4”
Tank
Size
Media
(CF)
10 lbs of
Salt/CF
of Resin
6 lbs of
Salt/CF
of Resin
Hydrotech Cabinet Softeners
Hydrotech Twin Tank Softeners
3 lbs of
Salt/CF
of Resin
• At the stated service flow rates, the pressure drop through these devices will not exceed 15 psig.
• Changing salt settings from factory setting may require changing injector sizes to achieve stated capacities
• The manufacturer reserves the right to make product improvements which may deviate from the specifications and descriptions stated herein,
without obligation to change previously manufactured products or to note the change.
* Do not use water that is microbiologically unsafe without adequate disinfection before or after the system.
* Iron content must not exceed 1 ppm. Beyond 1 ppm an iron softener must be used. Periodic media cleaning is required by
Pro-Res Cleaner is iron level exceed 0.3 ppm
†
USA customers will need to add “-4” to the item numbers for ordering.
How a Hydrotech Water Softener Works
Service
Flow
Rate (gpm)
Backwash
Flow Rate
(gpm)
Brine Tank
Dimension
(W X D X H) in.
Salt
Capacity
(lbs)
Shipping
Weight
(lbs)
Water softeners remove hardness in the water by exchanging particles in the water, or ions. They remove hard ions the
calcium and magnesium in the water by trading it for sodium ions producing soft water. Unlike the calcium and magnesium,
sodium stays dissolved in water and does not form a scale. Sodium also does not interfere with the cleaning action of soaps.
The sodium is released by a charged resin contained in the softener, this resin also traps the calcium and magnesium ions.
Eventually this resin releases all of its sodium and has filled up with other ions, so it then must be regenerated. Regeneration
is accomplished by washing the resin with a salt saturated brine solution that removes the calcium and magnesium while
replenishing the sodium. This is why the softener requires a brine tank and salt.
The water softener can run for days before running out of sodium, and when it does, the sodium is replenished
in only a matter of a few hours.
In normal operation, the Time of Day display will alternate being viewed with the Volume Remaining display. This display will
be in gallons or liters. As treated water is used, the Volume Remaining display will count down from a maximum value to zero
or (---). Once this occurs, a regeneration cycle will be initiated at the Set Regeneration Time. Water flow through the valve is
indicated by the Flow Indicator that will flash in direct relationship to flow rate.
Example833 Gallons of Treated
Water Remaining
PM Indicator
Flow Indicator
(Flashing with water flow)
0 Gallons of Treated
Water Remaining
PM Indicator
Flow Indicator
(Flashing with water flow)
Timer Behavior During Regeneration
In regeneration, the control will display a special regeneration display. In this display, the control will show the current
regeneration step abbreviation the valve is advancing to or has reached and the time remaining in that step. The step
abbreviation displayed will flash until the valve has completed driving into this regeneration step position. Once all
regeneration steps have been completed, the valve will return to Service and resume normal operation.
ExampleLess than 6 minutesremaining in Regeneration
Step Rapid Rinse
Pushing the
during a regeneration cycle will immediately advance the valve to the next cycle step position and
resume normal step timing.
5
Regeneration Step
Abbreviation
Please see the control valve manual for different regeneration step abbreviations.
4
Familiarize Yourself with the Unit and Components
Cabinet Model
Brine Well
Control Valve
Mineral Tank
Cabinet
Safety Float/Air
Check Inside
Distributor/Riser
Media Bed
5
Twin Tank Model
Drain Line
Connection
to Valve
Brine Tube
Brine Line
Connection
to Valve
Control Valve
Safety Float/Air
Check Inside
Brine Tank
Brine Well
Distributor/Riser
Underbed
6
Media Bed
Mineral/Resin
Tank wrapped
with Jacket
Installation Instructions
Check your water hardness. Use test strips (Part # 2793828-20) to get an estimation of water hardness and contact your local distributor to use WaterGroup laboratory for complete water analysis free of cost and no obligation to you.
All government codes and regulations governing the installation of these devices must be observed.
.
If the ground from the electrical panel or breaker box to the water meter or underground copper pipe is tied
to the copper water lines and these lines are cut during installation of the Noryl bypass valve and/or poly
pipe, an approved grounding strap must be used between the two lines that have been cut in order to maintain continuity. The length of the grounding strap will depend upon the number of units being installed and/or
the amount of copper pipe being replaced with plastic pipe. See Figure 1.
In all cases where metal pipe was originally used and is later interrupted by poly pipe or the Noryl bypass valve as in Figure
1 or by physical separation as in Figure 2, an approved ground clamp with no less than #6 copper conductor must be used
for continuity, to maintain proper metallic pipe bonding.
NOTE: Check your local electrical code for the correct clamp.
Figure 1
Raw Water
To Outdoors
Figure 2
Electrical Panel
Water Meter
Filter
Hard
Filtered
Water
Drain
Ground Strap
Drain
Softener
Cold Soft Water
Hard Soft Water
Water Heater
Unfiltered Water Bypass
Loop Cut & Capped
Filtered Water Line in Home
Ground Strap Required
Because of Break in Continuity
7
D
C
B
Preparations
1. Determine the best location for your water softener,
bearing in mind the location of your water supply lines,
drain line and 120 volt AC electrical outlet. Subjecting the
softener to freezing or temperatures above 43°C (110°F)
will void the warranty.
2. Media Installation (When Necessary). Models including
and higher than 1.5 CF of media are shipped with separate media in pails or boxes. Models lower than 1.5 CF of
media come loaded with media and this step can be
skipped for new installation.
a
Plug
the
Riser
Tube
b
e
Electrical Panel
1
Raw
Water
To Outdoors
Water Meter
The riser
(distributor)
remains inside
the tank seated
in the depression
at the bottom
Filter
Hard
Filtered
Water
Ground Strap
Drain Drain
Drain
e
Softener
Electrical
Outlet
Cold Soft Water
Hard Soft Water
Water Heater
a) Remove the valve from
the mineral tank.
b) Temporarily plug the open end
of the riser tube to ensure that no
resin or gravel falls down into the
distribution.
The riser (distributor) remains
inside the tank seated in the
depression at the bottom
Plug tube with a tape.
Remove after media is loaded
Fill support bed first (if supplied)
The media will not always spill down
inside the tank and may need to be
swept inside.
8
Softener
D
C
B
d
The large funnel (sold separately part
# 43000) makes filling the tank easier
and neater. (Or an empty 1 gallon or 4
liter container with the bottom cut out
makes a good funnel.)
Resin
(Amber to Blonde)
Support Bed
(when supplied)
Fine Gravel
c. Fill mineral tank one quarter full of
water to protect distribution during
gravel installation.
d. Place the media into the tank in the
order indicated above. Slowly and
carefully add the gravel support
bed and the softener or filtration
media leveling each layer as it is
placed into the tank.
e. Fill support bed (if supplied) first.
During the filling process, ensure the
distributor tube stays on the bottom
of the tank, reasonably centered.
Remove the tape from the distributor once media is loaded. Whenever
possible, fill the tank outdoors to
avoid problems with dust. If filling
indoors, a dust mask should be worn.
f
O-ring
f. Unplug the riser tube, carefully posi-
tion the valve over it and turn the
valve into the threads in the fiberglass tank, tightening securely into
tank. Note: Ensure that the internal
O-ring in the valve fits securely over
the riser tube. Silicone grease (part #
92360) or other food grade lubricant
may be applied to the O-ring to
ease installation of the riser tube.
f
DO NOT use petroleum based lubricants as they will cause swelling of O-ring seals.
9
The softener or filter is now charged with softening resin.
g. It is recommended that the softener or filter tank now be completely filled with water (SLOWLY) to soak the resin or filtra-
tion media before startup. This will allow the media to absorb water as well as help displace any trapped air. This will
reduce the chance of backwashing resin or filter media out of the tank during the initial backwash on startup.
3. Outside faucets used to water lawns and gardens should not supply softened water. A new water line is often required to
be connected to supply hard water to the inlet of the water softener and to the outside faucets.
Cut the water line between where it enters the house and before any lines that branch off to feed the hot water heater
or other fixtures in the house and as near the desired location of the water softener as possible. Install a tee fitting on
the feed end of the cut pipe, and an elbow fitting on the other end. Install piping from the tee to the inlet of the water
softener and from the elbow to the outlet of the softener. To sever the water lines which branch off to feed any outside
faucets, cut the branch lines approximately two inches from the fitting on the main water line. Install an elbow on the
end of the pipe nearest the outside faucet and a cap on the end connected to the existing water line. Install piping from
the tee installed on the inlet line to the water softener to the elbow installed on the pipe to the outside faucet. Following
this procedure will result in all lines in the house, with the exception of the outside faucets, but including the water heater
and therefore the hot water lines, being supplied with soft water.
Installation Steps:
1
1. Clamp Ring – The clamp ring connects the control valve to the tank
and provide an easy way to disconnect tank during control valve servicing. Make sure that the clamp ring
screw is tightened
The “Clamp Ring” should secure the valve with the top of the flange
facing up. Please note “top” on the clamp ring.
10
Brine Line 3/8”
Timer Controls
Extra Cycle
Button
Outlet
Inlet
4
2
2. Familiarize yourself with the location
of the inlet, outlet and drain on the
control valve. Be very careful not to
get the controls wet.
Make sure that the flow
meter is connected to the
outlet of the valve
Drain 1/2”
3
3. Familiarize yourself with the buttons
on the timer control.
4. Attach the bypass valve to the control valve (and yoke if plastic bypass
is used). Connect the inlet and outlet
of the water softener to the plumbing in the house. The control valve
must not be submitted to temperatures above 43°C (110°F). When
sweat fittings are used, to avoid
damaging the control valve, solder
the threaded copper adapters to
the copper pipe and then, using
Teflon tape, screw the assembly into
the bypass valve.
UP button
DOWN
button
Yoke
Bypass
Do not use pipe thread compound as it may attack the material
in the valve body
.
11
5
Waste connections or drain outlet shall be designed and constructed to provide for connection to the sanitary
waste system through an air-gap of 2 pipe diameters or 1 inch (22 mm) whichever is larger.
Never insert drain line directly into a drain, sewer line, or trap. Always allow an air gap between the drain line and
the wastewater to prevent the possibility of sewage being back-siphoned into the conditioner.
Hose Barb
5
Connect 1/2”
drain hose (not supplied)
with a hose clamp here
5. Drain Line Connection: Using teflon
tape, screw the 1/2” hose barb into
the drain port in the valve. Attach
1/2” drain hose to the hose barb and
tighten securely with a hose clamp.
Run the drain line to a floor drain or a
laundry drain. Complete any necessary plumbing.
5
6. The brine line is connected to the
safety float assembly of the brine
tank. Pull the 3/8” brine line through
the hole in the back of the brine
tank. Connect the brine line to the
fitting on the side of the valve using
the nut and ferrule. Tighten snugly.
Remove the nut from the brine line
of the valve and push the other end
of the brine tube inside it. Make sure
that the brass insert is snugged inside
the brine tubing. The brine tubing
should pass through both plastic
inserts of the black nut.
6
Tube Insert
7. Overflow Connection (Optional): In
the event of a malfunction, the brine
TANK OVERFLOW will direct “overflow”
to the drain instead of spilling on the
floor. This fitting should be installed at
the side of the cabinet or brine tank.
To connect the overflow line, drill
the hole on the side of the tank, 2 to
3 inches below from the top of the
brine tank. Insert overflow fitting (sold
separately part # 33006) into tank and
tighten with plastic thumb nut and
gasket as shown. Attach length of
1/2-inch (1.3-cm) I.D. tubing (not supplied) to fitting and run to drain. Do not
elevate overflow line higher than overflow fitting.
Do not tie into drain line of control unit. Overflow line must be a direct, separate line from overflow fitting to drain, sewer or tub. Allow an air gap as per
drain line instructions
6
One end of the
brine tubing come
attached to the
safety float
assembly
6
Brine
Tubing
12
Overflow Fitting
Drain Tubing
Secure hose in place
Air Gap
Drain
7
outlet
intlet
8
9
10
Brine
Valve
8. Make sure the bypass valve is in the
service position.
Position Label
9. Plug the 24-volt transformer into a
120 VAC 60 Hz outlet.
Circuit Board Screen
Brine Cam
10. This valve has four positions: 1) Brine/
Rinse 2) Backwash 3) Rapid Rinse
and 4) Brine Refill. When the valve
is in the Service position
be pressed and held for 5 seconds
before it activates. Press and hold
the
vance the valve into the “1” Brine/
Rinse position. Press once more to
advance to the “2” position.
pic for 5 seconds to ad-
must
The valve position during regeneration and servicing can be checked
in the circuit board screen as well
the position label on the cam.