• Read this manual thoroughly to become familiar with the device and its capabilities before installing or operating your
Water Softener. Failure to follow instructions in this manual could result in personal injury or property damage. This manual
will also help you to get the most out of your softener.
• This system and its installation must comply with state and local regulations. Check with your local public works depart-
ment for plumbing and sanitation codes. In the event the codes conflict with any content in this manual the local codes
should be followed. For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of this system.
• This water softener is designed to operate on pressures of 20 psig 125 psig. If the water pressure is higher than the maxi-
mum use a pressure reducing valve in the water supply line to the softener.
• This unit is capable of operating at temperatures between 40°F and 110°F (4°C - 43°C). Do not use this water softener on
hot water supplies.
• Do not install this unit where it may be exposed to wet weather, direct sunlight, or temperatures outside of the range
specified above.
• Do not use water that is microbiologically unsafe without adequate disinfection before or after this system.
• This publication is based on information available when approved for printing. Continuing design refinement could cause
changes that may not be included in this publication. WaterGroup reserves the right to change the specifications referred
to in this literature at any time, without prior notice.
Safety Messages
Watch for the following safety messages in this manual:
NOTE: used to emphasize installation, operation or maintenance information which is important but does not
present a hazard.
Example: NOTE: Check and comply with you state and local codes. You must follow these guidelines.
CAUTION: used when failure to follow directions could result in damage to equipment or property.
Example:
CAUTION! Disassembly while under pressure can result in flooding.
WARNING: used to indicate a hazard which could cause injury or death if ignored.
Example:
WARNING! ELECTRICAL SHOCK HAZARD! UNPLUG THE UNIT BEFORE REMOVING THE COVER OR ACCESSING
ANY INTERNAL CONTROL PARTS
NOTE: Do not remove or destroy the serial number. It must be referenced on request for
warranty repair or replacement
1
Page 3
How Your Water Conditioner Works
Why Water Gets Hard And How It Is Softened
All of the fresh water in the world originally falls as rain, snow, or sleet. Surface water is drawn upward by the sun, forming
clouds. Then, nearly pure and soft as it starts to fall, it begins to collect impurities as it passes through smog and dust-laden
atmosphere. And as it seeps through soil and rocks it gathers hardness, rust, acid, unpleasant tastes and odors.
Water hardness is caused primarily by limestone dissolved from the earth by rainwater. Because of this, in earlier times
people who wanted soft water collected rainwater from roofs in rain barrels and cisterns before it picked up hardness from
the earth.
Some localities have corrosive water. A softener cannot correct this problem and so its printed warranty disclaims liability for
corrosion of plumbing lines, fixtures or appliances.
Iron is a common water problem. The chemical/physical nature of iron found in natural water supplies is exhibited in four
general types:
1. Dissolved Iron—Also called ferrous or “clear water” iron. This type of iron can be removed from the water by the
same ion exchange principle that removes the hardness elements, calcium and magnesium. Dissolved iron is soluble in water and is detected by taking a sample of the water to be treated in a clear glass. The water in the glass
is initially clear, but on standing exposed to the air, it may gradually turn cloudy or colored as it oxidizes.
2. Particulate Iron—Also called ferric or colloidal iron. This type of iron is an undissolved particle of iron. A softener will
remove larger particles, but they may not be washed out in regeneration effectively and will eventually foul the
ion exchange resin. A filtering treatment will be required to remove this type of iron.
3. Organic Bound Iron—This type of iron is strongly attached to an organic compound in the water. The ion exchange
process alone cannot break this attachment and the softener will not remove this type of iron.
4. Bacterial Iron—This type of iron is protected inside a bacteria cell. Like the organic bound iron, it is not removed by
a water softener.
When using a softener to remove both hardness and dissolved iron it is important that it regenerates more frequently than
ordinarily would be calculated for hardness removal alone. Although many factors and formulas have been used to determine this frequency, it is recommended that the softener be regenerated when it has reached 50–75% of the calculated
hardness alone capacity. This will minimize the potential for bed fouling.
If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to keep the bed from coating with iron. Even when operating a softener on water with less than the maximum of dissolved iron, regular cleanings
should be performed. Clean every six months or more often if iron appears in your conditioned water supply. Use resin bed
cleaning compounds carefully following the directions on the container.
CAUTION! Do not use where the water is microbiologically unsafe or with water of unknown quality without
adequate disinfection before or after the unit.
2
Page 4
Performance Data Sheet
Unit Item #2400240124022403240424052406
Model #HSC75HSC10HST75HST10HST15HST20HST25
Tank Size9 x 3510 x 358 x 449 x 4810 X 5412 X 5214 X 50
Media (CF)0.7510.7511.522.5
Service Flow Rate (gpm)89810121313
Total Softener Capacity (10lbs of salt/CF of Resin)21,40030,00021,40030,00045,00060,00075,000
Regen Water Consumed - 6 lbs salt/CF - Gallons23302330334969
Regen Water Consumed - 3 lbs salt/CF - Gallons20272027294566
Regen Water Consumed - 2 lbs salt/CF - Gallons20262026284357
Conv. Regen Water - 6 lbs salt/CF - Gal47574757587910 9
% Difference in Regen Water Saving51%47%51%47%43%38%37%
* Manufacturer's internal testing based on NSF 44 Standard method
3
Page 5
Specification
Capacity Grains
†
Unit
Item #Model #
2400HSC75 9 x 350.7521,40016,20011,60081.514 x 22 x 4225090
2401HSC1010 x 35130,00023,00016,0009214 x 22 x 42240105
2402HST758 x 440.7521,40016,20011,60081.515 x 3622485
2403HST109 x 48130,00023,00016,00010215 x 36224100
2404HST1510 X 541. 525,50019,500 19,500 122.418 x 33308140
2405HST2012 X 52234,00026,000 32,00013418 x 33308190
2406HST2514 X 502.542,50032,50022,50013518 x 33308230
NC indicate cabinet model, NT indicate twin tank model
Working Temperature = 34-110°F (1-43°C)
(Do not subject the unit to freezing temperatures)
Working Pressure = 20-125 PSIG (137-861 kPa)
Voltage = 120V / 60 Hz
Pipe Size = 3/4”
Tank
Size
Media
(CF)
10 lbs of
Salt/CF
of Resin
6 lbs of
Salt/CF
of Resin
Hydrotech Cabinet Softeners
Hydrotech Twin Tank Softeners
3 lbs of
Salt/CF
of Resin
• At the stated service flow rates, the pressure drop through these devices will not exceed 15 psig.
• Changing salt settings from factory setting may require changing injector sizes to achieve stated capacities
• The manufacturer reserves the right to make product improvements which may deviate from the specifications and descriptions stated herein,
without obligation to change previously manufactured products or to note the change.
* Do not use water that is microbiologically unsafe without adequate disinfection before or after the system.
* Iron content must not exceed 1 ppm. Beyond 1 ppm an iron softener must be used. Periodic media cleaning is required by
Pro-Res Cleaner is iron level exceed 0.3 ppm
†
USA customers will need to add “-4” to the item numbers for ordering.
How a Hydrotech Water Softener Works
Service
Flow
Rate (gpm)
Backwash
Flow Rate
(gpm)
Brine Tank
Dimension
(W X D X H) in.
Salt
Capacity
(lbs)
Shipping
Weight
(lbs)
Water softeners remove hardness in the water by exchanging particles in the water, or ions. They remove hard ions the
calcium and magnesium in the water by trading it for sodium ions producing soft water. Unlike the calcium and magnesium,
sodium stays dissolved in water and does not form a scale. Sodium also does not interfere with the cleaning action of soaps.
The sodium is released by a charged resin contained in the softener, this resin also traps the calcium and magnesium ions.
Eventually this resin releases all of its sodium and has filled up with other ions, so it then must be regenerated. Regeneration
is accomplished by washing the resin with a salt saturated brine solution that removes the calcium and magnesium while
replenishing the sodium. This is why the softener requires a brine tank and salt.
The water softener can run for days before running out of sodium, and when it does, the sodium is replenished
in only a matter of a few hours.
In normal operation, the Time of Day display will alternate being viewed with the Volume Remaining display. This display will
be in gallons or liters. As treated water is used, the Volume Remaining display will count down from a maximum value to zero
or (---). Once this occurs, a regeneration cycle will be initiated at the Set Regeneration Time. Water flow through the valve is
indicated by the Flow Indicator that will flash in direct relationship to flow rate.
Example833 Gallons of Treated
Water Remaining
PM Indicator
Flow Indicator
(Flashing with water flow)
0 Gallons of Treated
Water Remaining
PM Indicator
Flow Indicator
(Flashing with water flow)
Timer Behavior During Regeneration
In regeneration, the control will display a special regeneration display. In this display, the control will show the current
regeneration step abbreviation the valve is advancing to or has reached and the time remaining in that step. The step
abbreviation displayed will flash until the valve has completed driving into this regeneration step position. Once all
regeneration steps have been completed, the valve will return to Service and resume normal operation.
ExampleLess than 6 minutesremaining in Regeneration
Step Rapid Rinse
Pushing the
during a regeneration cycle will immediately advance the valve to the next cycle step position and
resume normal step timing.
5
Regeneration Step
Abbreviation
Please see the control valve manual for different regeneration step abbreviations.
4
Page 6
Familiarize Yourself with the Unit and Components
Cabinet Model
Brine Well
Control Valve
Mineral Tank
Cabinet
Safety Float/Air
Check Inside
Distributor/Riser
Media Bed
5
Page 7
Twin Tank Model
Drain Line
Connection
to Valve
Brine Tube
Brine Line
Connection
to Valve
Control Valve
Safety Float/Air
Check Inside
Brine Tank
Brine Well
Distributor/Riser
Underbed
6
Media Bed
Mineral/Resin
Tank wrapped
with Jacket
Page 8
Installation Instructions
Check your water hardness. Use test strips (Part # 2793828-20) to get an estimation of water hardness and contact your local distributor to use WaterGroup laboratory for complete water analysis free of cost and no obligation to you.
All government codes and regulations governing the installation of these devices must be observed.
.
If the ground from the electrical panel or breaker box to the water meter or underground copper pipe is tied
to the copper water lines and these lines are cut during installation of the Noryl bypass valve and/or poly
pipe, an approved grounding strap must be used between the two lines that have been cut in order to maintain continuity. The length of the grounding strap will depend upon the number of units being installed and/or
the amount of copper pipe being replaced with plastic pipe. See Figure 1.
In all cases where metal pipe was originally used and is later interrupted by poly pipe or the Noryl bypass valve as in Figure
1 or by physical separation as in Figure 2, an approved ground clamp with no less than #6 copper conductor must be used
for continuity, to maintain proper metallic pipe bonding.
NOTE: Check your local electrical code for the correct clamp.
Figure 1
Raw Water
To Outdoors
Figure 2
Electrical Panel
Water Meter
Filter
Hard
Filtered
Water
Drain
Ground Strap
Drain
Softener
Cold Soft Water
Hard Soft Water
Water Heater
Unfiltered Water Bypass
Loop Cut & Capped
Filtered Water Line in Home
Ground Strap Required
Because of Break in Continuity
7
Page 9
D
C
B
Preparations
1. Determine the best location for your water softener,
bearing in mind the location of your water supply lines,
drain line and 120 volt AC electrical outlet. Subjecting the
softener to freezing or temperatures above 43°C (110°F)
will void the warranty.
2. Media Installation (When Necessary). Models including
and higher than 1.5 CF of media are shipped with separate media in pails or boxes. Models lower than 1.5 CF of
media come loaded with media and this step can be
skipped for new installation.
a
Plug
the
Riser
Tube
b
e
Electrical Panel
1
Raw
Water
To Outdoors
Water Meter
The riser
(distributor)
remains inside
the tank seated
in the depression
at the bottom
Filter
Hard
Filtered
Water
Ground Strap
Drain Drain
Drain
e
Softener
Electrical
Outlet
Cold Soft Water
Hard Soft Water
Water Heater
a) Remove the valve from
the mineral tank.
b) Temporarily plug the open end
of the riser tube to ensure that no
resin or gravel falls down into the
distribution.
The riser (distributor) remains
inside the tank seated in the
depression at the bottom
Plug tube with a tape.
Remove after media is loaded
Fill support bed first (if supplied)
The media will not always spill down
inside the tank and may need to be
swept inside.
8
Page 10
Softener
D
C
B
d
The large funnel (sold separately part
# 43000) makes filling the tank easier
and neater. (Or an empty 1 gallon or 4
liter container with the bottom cut out
makes a good funnel.)
Resin
(Amber to Blonde)
Support Bed
(when supplied)
Fine Gravel
c. Fill mineral tank one quarter full of
water to protect distribution during
gravel installation.
d. Place the media into the tank in the
order indicated above. Slowly and
carefully add the gravel support
bed and the softener or filtration
media leveling each layer as it is
placed into the tank.
e. Fill support bed (if supplied) first.
During the filling process, ensure the
distributor tube stays on the bottom
of the tank, reasonably centered.
Remove the tape from the distributor once media is loaded. Whenever
possible, fill the tank outdoors to
avoid problems with dust. If filling
indoors, a dust mask should be worn.
f
O-ring
f. Unplug the riser tube, carefully posi-
tion the valve over it and turn the
valve into the threads in the fiberglass tank, tightening securely into
tank. Note: Ensure that the internal
O-ring in the valve fits securely over
the riser tube. Silicone grease (part #
92360) or other food grade lubricant
may be applied to the O-ring to
ease installation of the riser tube.
f
DO NOT use petroleum based lubricants as they will cause swelling of O-ring seals.
9
Page 11
The softener or filter is now charged with softening resin.
g. It is recommended that the softener or filter tank now be completely filled with water (SLOWLY) to soak the resin or filtra-
tion media before startup. This will allow the media to absorb water as well as help displace any trapped air. This will
reduce the chance of backwashing resin or filter media out of the tank during the initial backwash on startup.
3. Outside faucets used to water lawns and gardens should not supply softened water. A new water line is often required to
be connected to supply hard water to the inlet of the water softener and to the outside faucets.
Cut the water line between where it enters the house and before any lines that branch off to feed the hot water heater
or other fixtures in the house and as near the desired location of the water softener as possible. Install a tee fitting on
the feed end of the cut pipe, and an elbow fitting on the other end. Install piping from the tee to the inlet of the water
softener and from the elbow to the outlet of the softener. To sever the water lines which branch off to feed any outside
faucets, cut the branch lines approximately two inches from the fitting on the main water line. Install an elbow on the
end of the pipe nearest the outside faucet and a cap on the end connected to the existing water line. Install piping from
the tee installed on the inlet line to the water softener to the elbow installed on the pipe to the outside faucet. Following
this procedure will result in all lines in the house, with the exception of the outside faucets, but including the water heater
and therefore the hot water lines, being supplied with soft water.
Installation Steps:
1
1. Clamp Ring – The clamp ring connects the control valve to the tank
and provide an easy way to disconnect tank during control valve servicing. Make sure that the clamp ring
screw is tightened
The “Clamp Ring” should secure the valve with the top of the flange
facing up. Please note “top” on the clamp ring.
10
Page 12
Brine Line 3/8”
Timer Controls
Extra Cycle
Button
Outlet
Inlet
4
2
2. Familiarize yourself with the location
of the inlet, outlet and drain on the
control valve. Be very careful not to
get the controls wet.
Make sure that the flow
meter is connected to the
outlet of the valve
Drain 1/2”
3
3. Familiarize yourself with the buttons
on the timer control.
4. Attach the bypass valve to the control valve (and yoke if plastic bypass
is used). Connect the inlet and outlet
of the water softener to the plumbing in the house. The control valve
must not be submitted to temperatures above 43°C (110°F). When
sweat fittings are used, to avoid
damaging the control valve, solder
the threaded copper adapters to
the copper pipe and then, using
Teflon tape, screw the assembly into
the bypass valve.
UP button
DOWN
button
Yoke
Bypass
Do not use pipe thread compound as it may attack the material
in the valve body
.
11
Page 13
5
Waste connections or drain outlet shall be designed and constructed to provide for connection to the sanitary
waste system through an air-gap of 2 pipe diameters or 1 inch (22 mm) whichever is larger.
Never insert drain line directly into a drain, sewer line, or trap. Always allow an air gap between the drain line and
the wastewater to prevent the possibility of sewage being back-siphoned into the conditioner.
Hose Barb
5
Connect 1/2”
drain hose (not supplied)
with a hose clamp here
5. Drain Line Connection: Using teflon
tape, screw the 1/2” hose barb into
the drain port in the valve. Attach
1/2” drain hose to the hose barb and
tighten securely with a hose clamp.
Run the drain line to a floor drain or a
laundry drain. Complete any necessary plumbing.
5
6. The brine line is connected to the
safety float assembly of the brine
tank. Pull the 3/8” brine line through
the hole in the back of the brine
tank. Connect the brine line to the
fitting on the side of the valve using
the nut and ferrule. Tighten snugly.
Remove the nut from the brine line
of the valve and push the other end
of the brine tube inside it. Make sure
that the brass insert is snugged inside
the brine tubing. The brine tubing
should pass through both plastic
inserts of the black nut.
6
Tube Insert
7. Overflow Connection (Optional): In
the event of a malfunction, the brine
TANK OVERFLOW will direct “overflow”
to the drain instead of spilling on the
floor. This fitting should be installed at
the side of the cabinet or brine tank.
To connect the overflow line, drill
the hole on the side of the tank, 2 to
3 inches below from the top of the
brine tank. Insert overflow fitting (sold
separately part # 33006) into tank and
tighten with plastic thumb nut and
gasket as shown. Attach length of
1/2-inch (1.3-cm) I.D. tubing (not supplied) to fitting and run to drain. Do not
elevate overflow line higher than overflow fitting.
Do not tie into drain line of control unit. Overflow line must be a direct, separate line from overflow fitting to drain, sewer or tub. Allow an air gap as per
drain line instructions
6
One end of the
brine tubing come
attached to the
safety float
assembly
6
Brine
Tubing
12
Page 14
Overflow Fitting
Drain Tubing
Secure hose in place
Air Gap
Drain
7
outlet
intlet
8
9
10
Brine
Valve
8. Make sure the bypass valve is in the
service position.
Position Label
9. Plug the 24-volt transformer into a
120 VAC 60 Hz outlet.
Circuit Board Screen
Brine Cam
10. This valve has four positions: 1) Brine/
Rinse 2) Backwash 3) Rapid Rinse
and 4) Brine Refill. When the valve
is in the Service position
be pressed and held for 5 seconds
before it activates. Press and hold
the
vance the valve into the “1” Brine/
Rinse position. Press once more to
advance to the “2” position.
pic for 5 seconds to ad-
must
The valve position during regeneration and servicing can be checked
in the circuit board screen as well
the position label on the cam.
11. Press the extra cycle button to advance the valve to the
“2” Backwash position. Slowly turn on the water supply
and allow the unit to backwash until the air purges out of
the tank and clears the system.
12. Press once more to advance to the “3” Rapid
Rinse position and allow water to run to drain for
2 Minutes.
14
Page 16
To Drain
To Drain
Hard Water
Soft Water
To Drain
Hard Water
Soft Water
To Drain
Rapid Rinse PositionBrine Refill Position
Hard Water
To Drain
Soft Water
RR
10
Hard Water
BF
12
Soft Water
To Drain
13. Press once more to advance to the “4” Brine refill
position. Wait until the water level reaches 6” in
the brine tank. Water can be added to the tank to
speed up the filling but the valve should be in the
Brine Refill position for a minimum of two minutes to
purge the air out of the injector set.
14. Press to advance the valve from the Brine Fill position through service to the “1” position Brine/
Rinse position. Verify that water is being drawn from the tank. If not, repeat step 9.
15. Press button to advance the valve to the “2” Backwash position
16. Press to advance the valve to the “3” Rapid Rinse position
17. Press to advance the valve to the “4” Brine Fill position until there is 6” of water in the brine tank.
Press to advance the valve back into the service position indicated by the in upper left corner
of the display.
15
Page 17
18. Put 40 kgs of crystal water softener
salt in the brine tank. The unit will
automatically fill the water to the
correct level when it regenerates.
19. Set time of the day in the control
valve and program the user section of the control. Refer to control
valve programming section in this
manual.
Optional Sanitization Procedure: We recommend that all new water conditioners be disinfected as
part of the startup.
Water Softener Sanitization
1a1b
1a. Pour entire packet of Sani-System
Liquid Concentrate – Part # 50032
(24 packets) into the brine well. If
no brine well is present, pour entire
packet into bottom of brine tank
when salt is nearly empty.
Sanitization can also achieved by the application of chlorine in the regeneration cycle of the conditioner. A liquid solution
of 5.25% sodium hypochlorite (commonly referred to as household bleach) is recommended as a suitable disinfectant.
Use only unscented products. For every cubic foot of resin in the softener, pour approximately two (2) tablespoons of sodium hypochlorite into the brine well tube. The brine tank refill step of regeneration should add the correct amount of water
to the brine tank. If not, the water can be added manually now. Press and hold the
Allow softener to complete the Brine/Rinse cycle, then let the manual regeneration continue until the brine tank is refilled
again with the correct amount of water.
Sanitization Solution
1b. Manually regenerate the softener
according to the manufacturer’s
specifications.
Press and Hold
to manually regenerate
to begin a manual regeneration.
NOTE: ALL STATE AND LOCAL GOVERNMENT CODES GOVERNING INSTALLATION OF THESE DEVICES MUST BE OBSERVED.
16
Page 18
Programming Instructions
OFF
OFF
OFF
OFF
Set Time of Day
Press and hold or buttons until display reads TD
Adjust the displayed time with or buttons. Press to resume normal operation
Queuing a Regeneration
1. Press the button. The service icon will flash to indicate that a regeneration is queued.
2. To cancel a queued regeneration, press the button.
Regenerating Immediately
Press and hold the button for five seconds.
User Programming Mode Options
AbbreviationParameterDescription
DODay OverrideThe timer’s day override setting
THIS IS AN OPTION ONLY. PLEASE DO NOT ADJUST BEFORE CONSULTING AN AUTHORIZED DEALER.
RTRegeneration TimeThe time of day that the system will regenerate (meter delayed, timeclock, and day-of-week systems)
HFeed Water HardnessThe hardness of the inlet water - used to calculate system capacity for metered systems
RCReserve CapacityThe fixed reserve capacity
CDCurrent DayThe current day of week
User Programming Mode Steps
Note: Use
1. Press the
2. Use this display to adjust the Day Override. Adjust this to OFF parameter for softeners.
3. Press the
4. Press the
Hardness Compensation
1 mg/l of iron = 4 gpg
1 mg/l of manganese = 8 gpg
Maximum iron is not to exceed 1.5 mg/l total iron
Recommend the addition of a Res-up feeder when the total iron exceeds 0.5 mg/l
5. Press the
identified by “RC” in the upper left-hand corner of the screen. 75 gallons X # of people in the
house = RC
6. Press the
identified by “CD” in the upper left hand corner of the screen. This option is only available after the
Day of the Week control is set to ‘ON’ in the Master Programming. Refer to the valve manual for
details.
7. Press the
In the second level mode, the control valve has been programmed as per the following main parameters related to
regeneration. For more information on master programming
manual, read control valve manual part # 54802
The valve has been pre-programmed with factory settings
as shown in the following chart:
and
Down button to adjust values for parameters
and
button. Use this display to adjust the Regeneration Time.
button. Use this display to adjust the Feed Water Hardness in grains per gallon (gpg).
button. Use this display to adjust the Fixed Reserve Capacity. This option setting is
button. Use this display to set the Current Day of the Week. This option setting is
button to end User Programming Mode.
buttons for five seconds while in service, and the time of day is NOT set to 12:01 PM.
Regeneration Cycle Step Programming
1. Brine Rinse60 minutes
2. Backwash 10 minutes
3. Rapid Rinse 10 minutes
12 minutes
16 minutes
4. Brine Refill
10 minutes
16 minutes
12 minutes
OFF
HSC75/HST75
HSC10/HST10
HST15
HST20
HSC25
17
Page 19
Diagnostic Programming Mode
Diagnostic Programming Mode Options
AbbreviationParameterDescription
FRFlow RateDisplays the current outlet flow rate
PFPeak Flow RateDisplays the highest flow rate measured since the last regeneration
HRHours in ServiceDisplays the total hours that the unit has been in service
VUVolume UsedDisplays the total volume of water treated by the unit
RCReserve Capacity
SVSoftware VersionDisplays the software version installed on the controller
NOTES:
Some items may not be shown depending on timer configuration.
The timer will exit Diagnostic Mode after 60 seconds if no buttons are pressed.
Press the Extra Cycle button to exit Diagnostic Mode at any time.
Diagnostic Programming Mode Steps
Displays the system’s reserve capacity calculated from the system
capacity, feed water hardness, and safety factor
1. Press the and buttons for five seconds while in
service.
2. Use this display to view
the current Flow Rate.
This option setting is
identified by “FR” in the
upper left hand corner
of the screen.
3. Press . Use this display
to view the Peak Flow
Rate since the last
regeneration cycle. This
option setting is identified
by “PF” in the upper
left hand corner of the
screen.
4. Press . Use this display
to view the Hours in
Service since the last
regeneration cycle. This
option setting is identified
by “HR” in the upper
left hand corner of the
screen.
5. Press . Use this display
to view the Volume
Used since the last
regeneration cycle. This
option setting is identified
by “VU” in the upper
left hand corner of the
screen.
6. Press . Use this display
to view the Reserve
Capacity. This option
setting is identified by
“RC” in the upper left
hand corner of the
screen.
7. Press . Use this display
to view the Software
Version. This option setting
is identified by “SV” in the
upper left hand corner of
the screen.
8. Press to end Diagnostic Programming Mode.
18
Page 20
Controller Behavior
Control Operation During Programming
The control will only enter the Program Mode with the valve in Service. While in the Program Mode, the control will
continue to operate normally, monitoring water usage and keeping all displays up to date. Control programming is stored
in memory permanently, eliminating the need for battery back-up power.
Meter Immediate Control
A meter immediate control measures water usage and regenerates the system as soon as the calculated system capacity
is depleted. The control calculates the system capacity by dividing the unit capacity (typically expressed in grains/unit
volume) by the feedwater hardness and subtracting the reserve. Meter Immediate systems generally do not use a reserve
volume. However, in twin tank systems with soft-water regeneration, the reserve capacity should be set to the volume
of water used during regeneration to prevent hard water break-through. A Meter Immediate control will also start a
regeneration cycle at the programmed regeneration time if a number of days equal to the regeneration day override
pass before water usage depletes the calculated system capacity.
Meter Delayed Control
A Meter Delayed Control measures water usage and regenerates the system at the programmed regeneration time after
the calculated system capacity is depleted. As with Meter Immediate systems, the control calculates the system capacity
by dividing the unit capacity by the feedwater hardness and subtracting the reserve. The reserve should be set to insure
that the system delivers treated water between the time the system capacity is depleted and the actual regeneration
time. A Meter Delayed control will also start a regeneration cycle at the programmed regeneration time if a number of
days equal to the regeneration day override pass before water usage depletes the calculated system capacity.
Time Clock Delayed Control
A Time Clock Delayed Control regenerates the system on a timed interval. The control will initiate a regeneration cycle at
the programmed regeneration time when the number of days since the last regeneration equals the regeneration day
override value.
Day of the Week Control
This control regenerates the system on a weekly schedule. The schedule is defined in Master Programming by setting
each day to either “off” or “on.” The control will initiates a regeneration cycle on days that have been set to “on” at the
specified regeneration time.
Control Operation During a Power Failure
The SXT includes integral power backup. In the event of power failure, the control shifts into a power-saving mode. The
control stops monitoring water usage, and the display and motor shut down, but it continues to keep track of the time and
day for a minimum of 48 hours.
The system configuration settings are stored in a non-volatile memory and are stored indefinitely with or without line power.
The Time of Day flashes when there has been a power failure. Press any button to stop the Time of Day from flashing.
If power fails while the unit is in regeneration, the control will save the current valve position before it shuts down. When
power is restored, the control will resume the regeneration cycle from the point where power failed. Note that if power fails
during a regeneration cycle, the valve will remain in it’s current position until power is restored. The valve system should
include all required safety components to prevent overflows resulting from a power failure during regeneration.
The control will not start a new regeneration cycle without line power. If the valve misses a scheduled regeneration due to
a power failure, it will queue a regeneration. Once power is restored, the control will initiate a regeneration cycle the next
time that the Time of Day equals the programmed regeneration time. Typically, this means that the valve will regenerate
one day after it was originally scheduled. If the treated water output is important and power interruptions are expected,
the system should be setup with a sufficient reserve capacity to compensate for regeneration delays.
19
Page 21
During Regeneration
Automatic Bypass
The regeneration cycle lasts approximately 2 hours, after which soft water service will be restored. During regeneration, hard
water is automatically bypassed for use in the household. Hot water should be used as little as possible during this time to
prevent hard water from filling the water heater.
IMPORTANT: This is why the automatic regeneration is set for sometime during the night and manual regenerations should be
performed when little or no water will be used in the household.
New Sounds
You may notice new sounds as your water softener operates. The regeneration cycle lasts approximately 2-1/2 hours. During
this time, you may hear water running intermittently to the drain.
Water Bypass
Figure 5A
Figure 5B
Outlet
Inlet
Outlet
Inlet
Manual Bypass (Figure 5A)
In case of an emergency such as an overflowing brine tank, you can isolate
your water softener from the water supply using the bypass valve located
at the back of the control. In normal operation the bypass is open with the
ON/OFF knobs in line with the INLET and OUTLET pipes. To isolate the softener,
simply rotate the knobs clockwise (as indicated by the word BYPASS and arrow) until they lock. You can use your water related fixtures and appliances
as the water supply is bypassing the softener. However, the water you use will
be hard. To resume soft water service, open the bypass valve by rotating the
knobs counter-clockwise.
Stainless Steel Bypass (Figure 5B)
In normal operation the bypass lever is aligned with the inlet/outlet with the
pointer on SERVICE. To isolate the softener or filter, rotate lever counter clockwise until it stops and pointer indicates unit is in bypass.
You can use your water related fixtures and appliances as the water supply is
bypassing the softener and filter. However, the water you use will be hard or
untreated. To resume treated water service, open the bypass valve by reversing the rotation of the lever.
20
Page 22
Maintenance Instructions
Checking the Salt Level
Check the salt level monthly. Remove the lid from the cabinet or brine tank, make sure salt level is always above
the brine level
NOTE: You should not be able to see water
Adding Salt
Use only clean salt labeled for water conditioner use, such as crystal, pellet, nugget, button or solar.
The use of rock salt is discouraged because it contains insoluble silt and sand which build up in the brine tank and can
cause problems with the system’s operation.
Add the salt directly to the tank, filling no higher than the top of the brine well.
Bridging
Humidity or the wrong type of salt may create a cavity between the water and the salt.
This action, known as “bridging”, prevents the brine solution from being made, leading to
your water supply being hard.
If you suspect salt bridging, carefully pound on the outside of the plastic brine tank or pour
some warm water over the salt to break up the bridge. This should always be followed up
by allowing the unit to use up any remaining salt and then thoroughly cleaning out the
brine tank. Allow four hours to produce a brine solution, then manually regenerate the
softener.
CAUTION! Liquid brine will irritate eyes, skin and open wounds -
gently wash exposed area with fresh water. Keep children away from
your water conditioner.
Care of Your Softener
To retain the attractive appearance of your new water softener, clean occasionally with a mild soap solution. Do not use
abrasive cleaners, ammonia or solvents. Never subject your softener to freezing or to temperatures above 43°C (110°F).
Please refer to the servicing section of this manual for step by step procedure.
Not following the above will void all warranty on the control valve.
Resin Cleaner
An approved resin cleaner MUST be used on a regular basis if your water supply contains iron. The amount of resin cleaner
and frequency of use is determined by the quantity of iron in your water (consult your local representative or follow the
directions on the resin cleaner package).
21
Page 23
Res-Up® Feeder Installation Instructions
1. Remove top cover, fill the
Res-Up® Feeder (plastic
container) to the top with water
so that the wick retaining clip,
tube and wick are wetted, allow
to soak for 15 minutes or more.
Res-up feeder
2. Empty water and pull tube and
wick through Feeder until slack is
removed from inside. The outlet
end tube and wick must be below
the bottom level of the Res-Up®
Feeder.
3. Drill two 1/4” holes in brine tank
as shown.
4. Drill a 5/8” hole in the
brine well cap.
5. Clip mounting bracket over
feeder with “hooks” pointed up.
Insert end of tube in the brine well
cap and mounting bracket with
the 1/4” holes in the brine tank,
rotating feeder downward into
position as shown in Figure 1.
6. Fill Feeder with Res-Up® Cleaner
to “Fill Line” on label.
7. Replace cover on Feeder and
automatic feeding will occur in a
few hours.
5/8" hole in brine
well cap
1/4” Holes
Res-Up Feeders attach to your brine tank and automatically dispense the Res-Up cleaner into the brine solution where it
cleans the resin during the regeneration cycle.
The feeder hooks onto the tube inside your brine tank and you just pour some chemical in it and your water softener should
last significanly longer. A res-up feeder is essential if your raw water contains measurable amounts of iron.
Res-up Feeder Bottle (Chemical sold Separately)
The 12 cc feeder (Part # 33010) is for softeners up to 64,000 grains (2 ft3 of resin) .
The 30 cc feeder (Part # 33018) is for larger softeners over 64,000 grains.
Pro-Res Care Chemicals
Item #45147 Pro-ResCare - Gallon
Item #45148 Pro-ResCare - Quart
22
Page 24
Servicing 6200 Valve
Before Servicing
1. Turn off water supply to conditioner :
a. If the conditioner installation has a 3 valve bypass system first open the valve in the bypass line, then close the valves at
the conditioner inlet & outlet.
b. If the conditioner has an integral bypass valve, put it in the bypass position.
c. If there is only a shut-off valve near the conditioner inlet, close it.
2. Relieve water pressure in the conditioner by stepping the control into the backwash position momentarily. Return the
control to the In Service position. (Refer to programming instructions)
3. Unplug Electrical Cord from outlet.
4. Disconnect brine tube and drain line connections.
WARNING! ELECTRICAL SHOCK HAZARD! UNPLUG THE UNIT BEFORE REMOVING THE COVER OR ACCESSING ANY
INTERNAL CONTROL PARTS.
CAUTION! Disassembly while under pressure can result in flooding. Always follow these steps prior
to servicing the valve.
23
Page 25
6200 Service Kits – Piston and Cartridge Assembly
B
4
3
2
1
5
D
C
6
REVISIONS
DATE
APP'D
DESCRIPTION
REV.
ECN
ZONE
O-Ring
98
99
O-Ring
O-Ring
7
97
97
Blank
100
Blank
O-Ring
101
Dwg #Part #Part Description
761799-01 Cartridge Assembly with Piston
7611335Screw, 4-40X3/16
9716394O-Ring, 029
9813287O-Ring, 123
9961799Seal and Spacer Cartridge
10042920Piston
10119984Piston Rod
76
97
6200 Service Kits – Drain Line Flow Control Kits
19
61
62
63
88
89
Dwg #Part #Part Description
12085Washer, Flow, 1.2 GPM
12086Washer, Flow, 1.50 GPM
12087Washer, Flow, 2.0 GPM
61
12088Washer, Flow, 2.4 GPM
12089Washer, Flow, 3.0 GPM
12090Washer, Flow, 3.5 GPM
12091Washer, Flow, 4.0 GPM
12092Washer, Flow, 5.0 GPM
6211183O-Ring, 017
6311385-01 Adapter, Fitting, DLFC
88
13308Hose Barb, Straight, DLFC,1/2"
12388Hose Barb, 90 Deg, DLFC,1/2"
8960705-XX DLFC Assembly, XX GPM For < 7 GPM
60706-XX DLFC Assembly, XX GPM For > 7 GPM
1918312Retainer, Drain
24
Page 26
6200 Service Kits – Brine Line Flow Control Kits
18
17
12
68
16
15
95
20
Dwg #Part #Part Description
1713302O-Ring, 014
1210141O-Ring, 010
17307Washer, Flow, 0.125 GPM
68
1519334Retainer, Flow Washer, BLFC
1619335Fitting, BLFC,3/8"
2019625Nut, Assembly, 3/8" Plastic
9560422-XX BLFC Assembly, Specify XX=GPM
12094Washer, Flow, 0.25 GPM
12095Washer, Flow, 0.5 GPM
12097Washer, Flow, 1.0 GPM
6200 Service Kits – Brine Valve
17
93
Dwg #Part #Part Description
1713302O-Ring, 014
9360032Brine Valve Assembly
5240055-06 Bracket, Plastic
5315137Screw, Hex Washer Head
6040134Screw, Self Tap
52
53
60
25
Page 27
6200 Service Kits – Flow Meter
84
22
24
23
94
Dwg #Part #Part Description
8419791-01 Cable, Meter
2219569Clip, Flow Meter
2413314Screw, Slot Hex, 8-18 X0.6
2319797Meter, Assy,3 /4" Dual Port
10513305O-Ring, -119
2114613Flow Straightener
9460626Meter Only, Electronic Turbine
21
105
6200 Service Kits – Injector Assembly
91
12
66
65
67
90
14
Replace with
for filter valve
91
56
64
58
29
Dwg #Part #Part Description
9118276-01 Plug, Injector, Assembly
64040095Flow Dispersor
5640058Screen, Injector
40079-20 Cap, Injector, Regulated, Softener
58
2918262Screw, #10-24 X 1
14
6618275-XThroat, Injector, Specify Size X
6518274-XNozzle, Injector, Specify Size X
1210141O-Ring, -010
6718273Generator, Vortex
1313771O-Ring, -012
9061514-XXInjector Assembly, Specify Size XX
18277Cap, Injector Filter
040064Seal, Injector, Softener
18301Seal, Injector, Filter
13
26
Page 28
6200 Service Kits – Circuit Board
82
37
Dwg #Part #Part Description
8219474-01 Harness, Power, SXT
8419791-01 Cable Meter
3642766-02 Circuit Board, SXT
3717020Screw
36
84
6200 Service Kits – Other Parts
37
34
85
24
51
Dwg #Part #Part Description
3717020Screw, Stl Hex, 6-20 X 3/8
51040050Screw, Hex Washer
3442919Cam, Brine
85
2413314Screw, Slot, Hex, 8-18 X 0.60
8718280Collector, Top, 1"
4819619Bracket, Idler
4743298Gear Idler
4210218Switch, Micro
42
47
43107Label, Cam Position, Softener
43121Label, Cam Position, Filter
87
48
27
Page 29
6200 Service Kits – Other Parts Continued
35
49
40
54
55
43
31
32
37
41
Dwg #Part #Part Description
43052-01 Cover, Black
40
43052-02 Cover, Cream
5410231Screw, Slot Hex, 1/4-20 X 1/2
4919597Motor, 24V, 50/60 Hz
43053-01 Backplate, Black
35
43053-02 Backplate, Cream
4119581Bracket, Drive
4310302Insulator, Limit Switch
32019688Link, Piston Rod
31019493Shaft, Drive
5513363Washer
3717020Screw, Hex, 6-20 X 3/8
Dwg #Part #Part Description
2819998Shaft, Drive
2740057Screw, Hex Washer Head
2640254Clamp, Ring
9260503Clamp Ring Assembly
26
27
28
92
28
Page 30
Bypass Valve Assembly & Yokes (Plastic)
Item No. Quantity Part No. Description
1213305O-ring, -119
2213255Clip, Mounting
3213314Screw, Hex Washer Head, 8-18 x 5/8
4A 118706Yoke, Plastic, 1” NPT
18706-02 Yoke, Plastic, 3/4” NPT
4B113708Yoke, Brass, 3/4” NPT
13708NP Yoke, 3/4” NPT Nickel Plated
13398Yoke, Brass, 1” NPT
13398NP Yoke, 1” NPT Nickel Plated
40636Yoke, 1 1/4” NPT
40636-49 Yoke, 1 1/4” Sweat
2310 Safety Brine Valve
Item No.QuantityPart No.Description
11 19645Body, Safety Brine Valve, 2310
21 19803Safety Brine Valve Assembly
31 19804Screw, Socket Hd, Set, 10-24 X .75
41 19805Poppet Assembly, SBV w/O-ring
51 19652-01 3RSSHW $VV\, 6%9 Z/2-ULQJ
61 19649Flow Dispenser
71 11183 O-ring, -017
81 19647Elbow, Safety Brine Valve
92 19625Nut Assembly, 3/8” Plastic
101 18312Retainer, Drain
11 1 60014Safety Brine Valve Assembly, 2310
122 10150Grommet, .30 Diameter
131 60068-30 Float Assembly, 2310, w/30” Rod
141 60002-34 Air Check, #500, 34” Long
29
Page 31
Servicing 6200 SXT Upflow Control Valve – Replacing Injectors and Screen
4. Apply silicone lubricant
Valve Body
to the gasket and install
around oval extension on
injector cap
Gasket
Injector
Assembly
Injector
Cap
1. Unscrew the injector cap from the valve body
Disperser
Screen
Screw
Two
O-Rings
Disperser
Vortex
Generator
Disperser
Vortex
Generator
5. Apply silicone lubricant to
two new o-rings and install
over 2 bosses of the new
injector assembly.
6. Apply silicone grease to
the dispersor and press
it on the surface of the
injector assembly.
7. Screw in new injector
throat and nozzle (make
sure that vortex generator
is installed in the injector
body), be sure they are
seated tightly.
8. Install a new screen.
9. Tighten injector cap on
to the valve body
2. Discard gasket
3. Remove injector assembly from the valve body
and discard it.
Screen
30
Page 32
Replacing Brine Valve
Brine Cam
Screw
Front Cover
Brine Valve
1. Open the front cover of the powerhead, unscrew the
brine cam and push the brine valve in order to remove
the cam.
2. Remove the two screws from the grey brine valve bracket
and remove it from the valve back plate.
3. Pull brine valve from injector body. Also remove and discard o-ring at bottom of brine valve hole.
4. Apply silicone lubricant to new o-ring and install at bottom of brine valve hole.
5. Apply silicone lubricant to o-ring on new valve assembly
and press into brine valve hole. Be sure shoulder on bushing is flush with injector body.
6. Reinstall the brine valve bracket. Make sure to use self
tapping screw at the bottom of the bracket. Reinstall
brine cam. Close the front cover of the control valve.
O-ring
Brine Valve
Bracket
Screw
Self tapping screw
31
Page 33
Timer Replacement
Meter Cable
Screw
Screw
Self
tapping
screw
Brine
Valve
1. Disconnect the meter cable from the
meter.
Piston screw
4. Remove the piston screw from the
piston rod.
Brine Cam
2. Open the front cover of the control
valve, unscrew the brine cam and
push the brine valve in order to remove the cam.
Screw
Screw
5. Remove the three screws from the front bracket. The entire timer assembly will
disconnect from the valve body.
6. Replace the timer with a new one. Attach the three screws to the front bracket
and piston screw to the piston rod. Reinstall the brine valve bracket. Reinstall
brine cam. Close the front cover of the control valve.
7. Reconnect meter cable
3. Remove the two screws from the
grey brine valve bracket and remove it from the valve back plate.
Bracket
Timer Assembly
32
Page 34
Piston Cartridge Assembly Replacement
B
4
3
2
1
5
D
C
6
REVISIONS
DATE
APP'D
DESCRIPTION
REV.
ECN
ZONE
All 5 O-rings need to be
inspected for damages
and lubricated
This O-ring goes to the
bottom of the cartridgeCartridge Assembly
1. Follow steps 1 to 5 of timer
replacement.
2. Use a flat head screw drive on the
notch of the valve body as shown
to loosen the piston cartridge, pull
the cartridge out of the body using
pliers.
3. Inspect the inside of the valve to
make sure that there is no foreign
matter that would interfere with the
valve operation.
4. Put food grade silicone grease on
the o-rings of the new piston cartridge assembly and install it inside
the valve body.
Meter Replacement and Service
Meter Cable
5. Reinstall the timer assembly, brine
valve bracket and meter cable.
Outlet Port
Lubricate O-rings
Meter
Assembly
Clip
Flow Meter should be
attached to the outlet
side of the valve
Screw
Flow Straightainer
Inside the Outlet
Port
4. Apply silicone lubricant to four new o-rings and assemble
to four ports on new meter module.
5. Assemble meter to control valve. Note, meter portion of
module must be assembled at valve outlet.
6. Push resin tank back to the plumbing connections and
engage meter ports with bypass valve or yoke.
1. Disconnect the meter cable from the meter.
2. Remove two screws and clips at bypass valve or yoke.
Pull resin tank away from plumbing connections.
3. Pull meter module out from control valve.
7. Attach two clips and screws at bypass valve or yoke. Be
sure clip legs are firmly engaged with lugs.
33
Page 35
Servicing and Replacing Brine Line Flow Control (BLFC)
1. Disconnect the brine line
retainer clip
2. Remove the BLFC assembly and pull
the flow washer retainer out of the
BLFC housing with then help of plier.
Servicing and Replacing Drain Line Flow Control (DLFC)
1. Disconnect the drain line retainer clip.
DLFC
Retainer
Flow Washer
Housing
2. Remove the DLFC assembly and pull the flow washer out
of the DLFC housing with then help of plier.
3. Remove the flow washer from the housing and clean it
with water to remove any debris. Replace it with a new
washer if necessary.
4. Re-install the DLFC housing and retainer.
3. Remove the flow washer from the
retainer and clean it with water to
remove any debris. Replace it with a
new washer if necessary
4. Re-install the BLFC housing
and retainer
Flow Washer
Hose
Barb
34
Page 36
Circuit Board Replacement
Screws
Meter Cable
Power Harness
1. Detach the circuit board from valve
front cover by removing two screws.
2. Disconnect the meter cable and
power head harness from the
circuit board.
3. Replace and connect the new
circuit board on the front cover.
After Servicing
1. Reconnect brine tube and drain line.
2. Return bypass or inlet valve to normal in service position. Water Pressure will automatically build in the softener.
NOTE: Be sure to shut off any bypass line.
3. Check for leaks at all sealed areas. Check Drain seal with the control in the backwash position.
4. Plug electrical cord into outlet.
5. Set Time of Day and cycle the control valve manually to assure proper function. Make sure control valve is returned to
the In Service position.
6. Verify the salt level in the brine tank is sufficient. Start regeneration cycle manually if water is hard.
A. Bypass valve is open
B. No salt in brine tank
C. Injector or screen plugged
D. Insufficient water flowing into brine tank
E. Hot water tank hardness
F. Leak at distributor tube
G. Internal valve leak
H. Flow meter jammed
I. Flow meter cable disconnected or not
plugged into meter cap
J. Improper programming
2. CONDITIONER FAILS TO REGENERATE
A. Electrical service to unit has been
interrupted
B. Timer is not operating properly
C. Defective valve drive motor
D. Improper programming
3. UNIT USES TOO MUCH SALT
A. Improper salt setting
B. Excessive water in brine tank
C. Improper programming
4. LOSS OF WATER PRESSURE
A. Iron build-up in line to water conditioner
B. Iron build-up in water conditioner
C. Inlet of control plugged due to foreign
material broken loose from pipes by
recent work done on plumbing system.
5. LOSS OF RESIN THROUGH DRAIN LINE
A. Air in water system
B. Drain line flow control is too large
6. IRON IN CONDITIONED WATER
A. Fouled resin bed
B. Iron content exceeds recommended
parameters
A. Close bypass valve
B. Add salt to brine tank and maintain salt level above water level
C. Replace injectors and screen
D. Check brine tank fill time and clean brine line flow tank control if
plugged
E. Make sure distributor tube is not cracked. Check O ring and tube pilot
F. Make sure distributor tube is not cracked. Check O ring and tube pilot
G. Replace seals and spacers and/or piston
H. Remove obstruction from flow meter
I. Check meter cable connection to timer and meter cap
J. Reprogram the control to the proper regeneration type, inlet water
hardness, capacity or flow meter size.
A. Assure permanent electrical service (check fuse, plug, chain or switch)
B. Replace timer
C. Replace drive motor
D. Check programming and reset as needed
A. Check salt usage and salt setting
B. See #7
C. Check programming and reset as needed
A. Clean line to water conditioner
B. Clean control and add resin cleaner to resin bed. Increase frequency
of regeneration
C. Remove piston and clean control
A. Assure that well system has proper air eliminator control. Check for dry
well condition.
B. Ensure drain line flow control is sized
A. Check backwash, brine draw and brine tank fill. Increase frequency of
regeneration. Increase backwash time.
B. Add iron removal filter system
40
Page 42
Trouble Shooting Guide
ProblemPossible Solutions
7. EXCESSIVE WATER IN BRINE TANK
A. Plugged drain line flow control
B. Brine valve failure
C. Improper programming
8. SALT WATER IN SERVICE LINE
A. Plugged injector system
B. Timer not operating properly
C. Foreign material in brine valve
D. Foreign material in brine line flow control
E. Low water pressure
F. Improper programming
9. CONDITIONER FAILS TO DRAW BRINE
A. Drain line flow control is plugged
B. Injector is plugged
C. Injector screen is plugged
D. Line pressure is too low
E. Internal control leak
F. Improper programming
G. Timer not operating properly
10. CONTROL CYCLES CONTINUOUSLY
A. Timer not operating properly
B. Faulty microswitches and/or harness
C. Faulty cycle cam operation
11. DRAIN FLOWS CONTINUOUSLY
A. Foreign material in control
B. Internal control leak
C. Control valve jammed in brine or
backwash position
D. Timer motor stopped or jammed teeth
E. Timer not operating properly
A. Clean flow control
B. Replace brine valve
C. Check programming and reset as needed
A. Clean injector and replace screen
B. Replace timer
C. Clean or replace brine valve
D. Clean brine line flow control
E. Raise water pressure
F. Check programming and reset as needed
A. Clean drain line flow control
B. Clean or replace injectors
C. Replace screen
D. Increase line pressure (line pressure must be at least 20 psi at all times)
E. Change seals and spacers and/or piston assembly
F. Check programming and reset as needed
G. Replace timer
A. Replace timer
B. Replace faulty microswitch or harness
C. Replace cycle cam or reinstall
A. Remove piston assembly and inspect bore. Remove foreign material
and check control in various regeneration positions
B. Replace seals and/or piston assembly
C. Replace piston and seals and spacers
D. Replace timer motor and check all gears for missing teeth