Water Flow Diagram ..................................................... 26
A-2 - FORM NO. 56042658 - PEX 500-C-TICK
Page 3
ENGLISH / A-3
INTRODUCTION
This manual will help you get the most from your HydraMaster carpet extractor. Read it thoroughly before operating the machine.
This product is intended for commercial use only.
PARTS AND SERVICE
Repairs, when required, should be performed by your Authorized HydraMaster Service Center, who employs factory trained service personnel, and
maintains an inventory of HydraMaster original replacement parts and accessories.
Call the HYDRAMASTER DEALER named below for repairs or service. Please specify the Model and Serial Number when discussing your machine.
MODIFICATIONS
Modications and additions to the cleaning machine which affect capacity and safe operation shall not be performed by the customer or user without
prior written approval from HydraMaster. Unapproved modications will void the machine warranty and make the customer liable for any resulting
accidents.
NAMEPLATE
The Model Number and Serial Number of your machine are shown on the Nameplate, located on the rear base of the machine. This information is
needed when ordering repair parts for the machine. Use the space below to note the Model Number and Serial Number of your machine for future
reference. Be sure to register your warranty online at www.hydramaster.com/Support/WarrantyRegistration.aspx
MODEL ________________________________________________
SERIAL NUMBER ________________________________________
UNCRATING THE MACHINE
When the machine is delivered, carefully inspect the shipping carton and the machine for damage. If damage is evident, save the shipping carton so
that it can be inspected. Contact the HydraMaster Customer Care Department immediately to le a freight damage claim at 800.426.1301.
FORM NO. 56042658 - PEX 500-C-TICK - A-3
Page 4
A-4 / ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
This machine is only suitable for commercial use, for example in hotels, schools, hospitals, factories, shops and ofces
other than normal residential housekeeping purposes.
When using any electrical appliance, basic precautions should always be followed, including the following:
NOTE: Read all instructions before using this machine.
WARNING!
To reduce the risk of re, electric shock, or injury:
•This machine is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack
of experience and knowledge.
•Do not leave the machine unattended when it is plugged in. Unplug the unit from the outlet when; not in use, before cleaning the
machine, prior to servicing or performing any maintenance on the machine, and when replacing parts or converting the machine
to another function.
• To avoid electric shock, do not expose to rain or snow. Store and use machine indoors only, store in a heated location. Do not
let the machine or wand freeze.
•Do not allow to be used as a toy. Close attention is necessary when used near children.
• High pressure cleaners shall not be used by children or untrained personnel.
• Use only as described in this manual. Use only the manufacturer’s recommended attachments.
• Never add water over 130º F/54º C to the solution tank.
• Always use a defoamer when foaming occurs to prevent vacuum motor damage.
• Do not let the pump run dry.
• Do not use with damaged cord or plug. If the machine is not working as it should, has been dropped, damaged, left outdoors or
dropped into water, return it to a service center.
• Turn off all controls before unplugging.
• Do not pull by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do
not run the machine over the cord. Keep the cord away from heated surfaces. To unplug, grasp the plug, not the cord.
• Do not handle the plug, the cord or the machine with wet hands.
• Extension cords must be 12/3 and no longer than 50 feet. Replace the cord or unplug immediately if the ground prong becomes
damaged.
• Connect to a properly grounded outlet only.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may
reduce air ow.
• Keep loose clothing, hair, ngers, and all parts of body away from openings and moving parts.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes, or any health endangering dusts.
Do not use to pick up ammable or combustible liquids such as gasoline or use in areas where they may be present.
• Risk of explosion – Do not spray ammable liquids.
• Use extra care when cleaning on stairs.
• Wear gloves or use rags when removing quick disconnects to prevent burns.
•Liquid ejected at the spray nozzle could be dangerous as a result of its temperature, pressure, or chemical content.
• High pressure jets can be dangerous if subject to misuse. The jet must not be directed at persons, live electrical equipment or
the machine itself.
• Do not use the machine within range of persons unless they wear protective clothing.
• Do not direct the jet against yourself or others in order to clean clothes or foot-wear.
• High pressure hoses, ttings and couplings are important for the safety of the machine. Use only hoses, ttings and couplings
recommended by the manufacturer.
• To ensure machine safety, use only original spare parts from the manufacturer or approved by the manufacturer.
• Water that has own through backow preventers is considered to be non-potable.
• Do not use the machine if a supply cord or important parts of the machine are damaged, e.g. safety devices, high pressure
hoses, trigger gun.
A-4 - FORM NO. 56042658 - PEX 500-C-TICK
Page 5
ENGLISH / A-5
GROUNDING INSTRUCTIONS
This appliance must be grounded. If it should electrically malfunction, grounding provides a path of least resistance for electric current to reduce
the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be
plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
DANGER!
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualied
electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug
provided with the appliance. If it will not t the outlet, have a proper outlet installed by a qualied electrician.
Replace the plug if the grounding pin is damaged or broken.
The Green (or Green/Yellow) wire in the cord is the grounding wire. When replacing a plug, this wire must be attached to the grounding pin only.
Extension cords connected to this machine should be 12 gauge, three-wire cords with three-prong plugs and outlets. DO NOT use extension cords
more than 50 feet (15 m) long.
WARNING!
• If an extension cord is used, the plug and socket must be of watertight construction.
• Inadequate extension cords can be dangerous.
FORM NO. 56042658 - PEX 500-C-TICK - A-5
Page 6
A-6 / ENGLISH
KNOW YOUR MACHINE
1 Solution Hose Quick Disconnect
2 Solution Tank Fill Opening
3 Vacuum Hose Barb
4 Drain Hose
5 Handles
6 Roller Balls
7 Wheel
8 Castor
9 Solution Filter
10 Recovery Tank Shutoff Float
A-6 - FORM NO. 56042658 - PEX 500-C-TICK
Page 7
KNOW YOUR MACHINE (CONTINUED)
11 Recovery Tank Lid
12 Switch Plate
13 Wand Storage Clip
14 Pressure Adjustment Knob
15 Pressure Gauge
16 Pressure Relief Valve
17 Cord Retainer Straps (four)
18 Hour Meter (Optional)
19 Wand Retainer Bracket
20 Pigtail Power Cords
21 Hose Hangers (two)
ENGLISH / A-7
FORM NO. 56042658 - PEX 500-C-TICK - A-7
Page 8
A-8 / ENGLISH
KNOW YOUR SWITCH PLATE
A Solution Pump Switch - This switch turns the solution pump ON and OFF.
B Vacuum Switch - This switch turns the rst of the two vacuum motors ON and OFF.
C Vacuum Switch - This switch turns the second of the two vacuum motors ON and OFF.
D Heat Switch - This three position switch controls the water temperature. Position (I) is low temperature, Position (O) is
OFF and Position (II) is high temperature.
A
B
C
D
A-8 - FORM NO. 56042658 - PEX 500-C-TICK
Page 9
ENGLISH / A-9
PREPARING THE MACHINE FOR USE
1 Inspect the machine, hoses, and cleaning tools for cleanliness and completeness.
2 Screw the Recovery Tank Lid (11) closed. Ensure the drain cap is closed tightly.
3 Pre-spray spots and heavy trafc areas before extracting with the detergent of your choice. Mix the pre-spray according to the detergent
manufacturer’s directions.
4Fill the solution tank with clear water (12 gal. / 45.5 Lcapacity). If desired, add a detergent or rinse of your choice (we recommend a
CRI approved detergent). If you choose to add a detergent to the solution tank, be sure to mix well, and always follow the use & dilution
instructions on the detergent label. Only use a detergent with a pH between 5 and 10. Although this machine is designed to supply instant
hot water, the addition of warm water to the solution tank would increase heater efciency. Never use water above 130º F/54º C in the
solution tank.
CAUTION!
Use low-sudsing, liquid detergents designed for carpet extraction.
FORM NO. 56042658 - PEX 500-C-TICK - A-9
Page 10
A-10 / ENGLISH
OPERATING THE MACHINE
1 Follow the instructions in the Preparing the Machine for Use section of this manual.
2 Turn off all the switches. Plug the power cords into properly grounded outlets. Do not connect both cords to the same outlet.
3 Attach the priming hose to the machine and place the open end into the solution tank.
4 Turn ON the solution pump (A) and let it run until the pump is fully primed (approximately 30 seconds to 1 minute). Once the pump is primed,
turn off the pump and remove the priming hose.
5 Connect a solution line to the Solution Hose Quick Disconnect (1). Attach the other end of the solution line to the cleaning tool.NOTE: If there is pressure built up in the solution lines, it may be difcult to connect a solution line to the Quick Disconnect (1). If this is the case
place the Pump Switch (A) into the OFF (O) position. Momentarily turn the Pressure Relief Valve (16) from the green “checkmark” position to
the red “X” position and back again to the green “checkmark” position, this will relieve the pressure to allow a solution line to be connected to
the quick disconnect port.
CAUTION!
Always operate the machine with the Pressure Relief Valve in the Green “checkmark” position to avoid possible damage.
6 Connect a vacuum hose to the Vacuum Hose Barb (3). Attach the other end of the vacuum hose to the cleaning tool.
7 To use heated water for cleaning, press the Heat Switch (D) into either the Low Temperature position (I) or the High Temperature position (II).
Wait two minutes for the heat exchanger to reach temperature.
8 Press the Pump Switch (A) to ON (I).
9 Press the Vacuum Switches (B & C) to ON (I). The machine can be used with only one vacuum motor running for less suction i.e. cleaning
upholstery.
10 Spray through your tool a few times to ll the lines with solution. Begin cleaning.
11 To adjust the solution spray pressure; rotate the Pressure Adjustment Knob (14) clockwise to increase pressure and
counterclockwise to decrease pressure. The pump spraying pressure will be observable at the Pressure Gauge (15)
while spraying. Make sure the cleaning tool is spraying when adjusting the pressure, otherwise the pressure reading
will be inaccurate.
12 Watch the uid entering the Recovery Tank Lid (11). If there is a large amount of suds in the recovery tank, add a defoamer chemical to the
recovery tank.
CAUTION!
• Empty the recovery tank before the uid or foam enters the vacuum motor.
• If foam or liquid escapes from the machine, switch off immediately.
CAUTION!
Always make sure the oat is clean and travels freely before turning on the machine. A oat that is stuck will cause the
vacuum motor to suck in water, resulting in vac motor damage.
13 The recovery tank has a Recovery Tank Shutoff Float (10) to block the vacuum system when the recovery tank is full. You can tell when the
oat closes by the sudden change in the sound of the vacuum motor. When the oat closes, the recovery tank must be emptied. The machine
can continue to dispense solution, but will not pick up water with the oat closed.
14 Monitor the water level in the solution tank. Do not let the pump run dry. When the solution tank gets low, turn off the pump and the vacuum
motor(s), rell the solution tank with water and the proper ratio of cleaning detergent. Empty the recovery tank and continue cleaning.
15 When the operator has completed the job; vacuum all unused solution from the solution tank into the recovery tank, turn off the pump, vacuum
motor(s) and heat exchanger. Unplug the machine.
16 Push the machine to a designated waste water “DISPOSAL SITE” and empty the recovery tank. To empty, loosen the Velcro strap retaining the
Recovery Tank Drain Hose (4) into its side storage location, then remove the plug (hold the end of the hose above the water level in the tank to
avoid sudden, uncontrolled ow of waste water).
17 Follow the instructions in the After Using the Machine section of this manual.
A-10 - FORM NO. 56042658 - PEX 500-C-TICK
Page 11
OPERATING THE MACHINE
ENGLISH / A-11
FORM NO. 56042658 - PEX 500-C-TICK - A-11
Page 12
A-12 / ENGLISH
AFTER USING THE MACHINE
1 To empty the solution tank, open Solution Tank Fill Opening (2) and vacuum out all unused solution into the recovery tank using the vacuum
hose. Rinse the tank with clean water.
2Turn all the Power Switches (A, B, C & D) to OFF (O). Unplug the Power Cords (20). Coil the cords and secure them to the rear of the machine
using the four Cord Retainer Straps (17).
3To empty the recovery tank, loosen the Velcro strap retaining the Recovery Tank Drain Hose (4) into its side storage location. Direct the hose to
a designated waste water “DISPOSAL SITE” and remove the plug (hold the end of the hose above the water level in the tank to avoid sudden,
uncontrolled ow of waste water). Rinse the tank with clean water. Inspect the drain hose; replace if kinked or damaged.
4Disconnect the solution and vacuum hoses from the machine, at the Solution Hose Quick Disconnect (1) and Vacuum Hose Barb (3) respectively.
Flush the vacuum hose with warm water to wash any debris out of the vacuum hose and cleaning tool. Inspect them for damage. Fold down
the Hose Hangers (21) and the hoses can be wrapped around the machine for storage. Set the wand on the Wand Retainer Bracket (19) and
secure to the back of the machine at the Wand Storage Clip (13).
5 Wipe the machine with a damp cloth. Do not use abrasive chemicals or solvents.
6 Perform any required maintenance before storage.
MAINTENANCE SCHEDULE
MAINTENANCE ITEMDailyWeeklyYearly
Check / Clean Tanks & Hoses•
Check / Clean Recovery Tank Shut-Off Float•
Clean Extraction Wand/Tool•
Inspect & Clean Solution Filter•
* Have a HydraMaster service technician check the vacuum motor carbon brushes once a year or after 300 operating hours. Check the pump motor
carbon brushes every 500 hours or once a year.
*Check Carbon Brushes•
IMPORTANT!
Motor damage resulting from failure to service the carbon brushes is not covered under warranty. See the Limited Warranty
Statement.
7 Store the machine indoors in a clean, dry place with the recovery tank lid open. Keep from freezing.
POWER CORD MAINTENANCE
Once a week (or more often if necessary), check the power cords for cracked or damaged insulation, exposed wires in the cord or plug, and damaged
or missing ground pin. Repair or replace damaged cord or plug immediately.
A-12 - FORM NO. 56042658 - PEX 500-C-TICK
Page 13
TROUBLESHOOTING:
IF THIS OCCURSCHECK THIS
Solution tank is empty, or lter is plugged.
Clogged spray tip(s).
NO SPRAY
LOW PUMP PRESSURE
PUMP DOES NOT RUN
LOW SUCTION
NO SUCTION
LOW HEAT
NO HEAT
Pump not running or not primed.
Valve on wand not operating.
Solution hose not completely connected to hose or to machine.
Check to see that the pressure relief valve is fully seated in the green checkmark “operating” position
(500 models only).
This pump motor runs on AC voltage, so it should start running as soon as you turn on the switch. If the
pump motor does not start running, check the wiring to the switch and to the motor. Check the switch to
see if it is “open”.
Debris is plugging cleaning tool or vacuum hose.
Drain hose cap is not completely closed.
Recovery tank lid is not seated or gasket is damaged.
Ball in the oat is blocking air ow. Turn off the vacuum so the ball will drop down, or the recovery tank
is full and needs to be emptied.
No power to motor(s).
Test the switches.
Test the vacuum motors.
Spraying too long. Try spraying for 12-15 seconds, or about three strokes.
Heat exchanger needs to be ushed.
Wrong tool being used. Too much water passing through. Longer hose or larger diameter hose, than
standard.
Heat is not turned on.
No power in the wall outlet - check to see if the breaker has tripped.
Call your distributor for additional help.
TECHNICAL SPECIFICATIONS (as installed and tested on the unit)
59052Caster Swivel 4 Gray Non MA
K162Nut, Hex Nyl Loc 10-24
K173Scr- Hex SS 1/4-20 X .75
K1816 Scr, Hex Hd Loc 1/4-20 x .50
K193Wsh, Flt SS .260 X 1.000 X .074
10 561130121Solution Tank
11 561130342Hinge Plate
K1 561131031Kit-Hardware Solution Tank
* Specify the model and serial number of the machine.
* Use the space below to record the model and serial number for future reference.
Model _____________________________ Serial No. ________________________________
22 2165 1 Gage-Pressure
K1 23 1 Scr-Pan Phil 8-32 X .75
K1 24 4 Wsh, Flt Sae 5/16
K1 25 2 Scr, Soc Hd 1/4-20 X 1.00
K1 26 6 Scr, Hex 1/4-20 X 4.25
K1 27 1 Nut, Hex Nyl Loc 8-32
K1 28 2 Scr, Pan Phil Loc 1/4-20 X .62
K1 29 3 Scr, Pan Phil SS 8-32 X .50
K1 30 9 Scr, Hex Hd Loc 1/4-20x.50
K1 31 4 Scr, Soc Hd 5/16-18 X 1.25 Zinc Plated
K1 32 2 Scr-Soc Shd SS Loc .31 X .625 X 1/4-20
K1 33 2 Scr-Flt Phil Sm #8 X .50
K1 34 6 Scr-Pan Phil Sm #6 X .75
K1 35 1 Scr-Pan Phil 8-32 X .31
36 56113014 1 Equipment Pallet
37 56113015 2 Cover-Intake-Pallet
38 56113016 1 Cover-Exhaust Chamber
39 56113017 2 Roller Ball-Pallet
77 2025A 1 Heat Sink Plate Bridge Rectier
78 27AUSP 2 Axel Cap Black Pal Nut
79 298B 2 Electrical Plug Australian & N
80 430A 1 Vac Hose 2” ID X 13.5 Black Rubber
81 910-2450 1 Axel Rod Zinc Plate 1/2 OD
82 928B 2 Louver 3 Black Plastic
83 92AUSP 1 Nipple-SS-1/4 Pipe-Length .90
84 MA-6 1 Manifold for Cobra Black
85 SUBMA-6 1 Manifold Black w/1063 S-W
22 2165 1 Gage-Pressure
K1 23 1 Scr-Pan Phil 8-32 X .75
K1 24 4 Wsh, Flt Sae 5/16
K1 25 2 Scr, Soc Hd 1/4-20 X 1.00
K1 26 6 Scr, Hex 1/4-20 X 4.25
K1 27 1 Nut, Hex Nyl Loc 8-32
K1 28 2 Scr, Pan Phil Loc 1/4-20 X .62
K1 29 3 Scr, Pan Phil SS 8-32 X .50
K1 30 9 Scr, Hex Hd Loc 1/4-20x.50
K1 31 4 Scr, Soc Hd 5/16-18 X 1.25 Zinc Plated
K1 32 2 Scr-Soc Shd SS Loc .31 X .625 X 1/4-20
K1 33 2 Scr-Flt Phil Sm #8 X .50
K1 34 6 Scr-Pan Phil Sm #6 X .75
K1 35 1 Scr-Pan Phil 8-32 X .31
36 56113014 1 Equipment Pallet
37 56113015 2 Cover-Intake-Pallet
38 56113016 1 Cover-Exhaust Chamber
39 56113017 2 Roller Ball-Pallet
77 2025A 1 Heat Sink Plate Bridge Rectier
78 27AUSP 2 Axel Cap Black Pal Nut
79 298B 2 Electrical Plug Australian & N
80 430A 1 Vac Hose 2” ID X 13.5 Black Rubber
81 910-2450 1 Axel Rod Zinc Plate 1/2 OD
82 928B 2 Louver 3 Black Plastic
83 92AUSP 1 Nipple-SS-1/4 Pipe-Length .90
84 MA-6 1 Manifold for Cobra Black
85 SUBMA-6 1 Manifold Black w/1063 S-W