HW Group Ares LTE, Ares 10 LTE, Ares 12 LTE User Manual

Ares 10/12 LTE – User manual

Ares LTE family

Ares LTE monitors the readings of connected sensors. When a value reaches the alarm threshold,
the device sends an e-mail or a text message (SMS), or dials specified numbers.

Use the SensDesk portal to configure the Ares LTE, send alarms or display graphs.
Ares LTE products are ready for remote mass deployment using FOTA (Firmware Over The Air).

Safety information

The device complies with regulations and industrial standards in force in the Czech Republic and
the European Union. The device has been tested and is supplied in working order. To keep the de­vice in this condition, it is necessary to adhere to the following safety and maintenance instructions.

Never remove the device cover if the relay terminals are connected to the electrical network!

Using the device in a manner other than prescribed by the manufacturer may cause its safeguards
to fail!

The power supply outlet or disconnection point must be freely accessible.

The device must not be used in particular under any of the following conditions:

• The device is noticeably damaged

• The device does not function properly

• Unfastened parts can move inside
the device

• The device has been exposed to
moisture or rain

• The device has been serviced by
unauthorized personnel

• The power adapter or power supply cable
are noticeably damaged

• If the device is used in a manner other than
designed for, the protection provided by the
device may fail.

• The local electrical system must include
a power switch or a circuit breaker and
overcurrent protection.

The manufacturer warrants the device only if it is powered by the supplied power adapter or an
approved power supply.

If you have any problems with installing or operating the device, please contact technical support:

HW group s. r. o.

http://www.hw-group.com
E-mail: [e-mail]
Phone: [phone]

When contacting technical support, please keep at hand the exact type of your device (at the type plate)
and, if possible, the firmware version (see later in this manual).

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Ares LTE

Formanská 296
Prague, 149 00
Czech Republic

Product information

Table of contents

Safety information 2

Basic features 4

Description of connectors and connections 5

Specifications 6

First steps 7

Inputs 8

Outputs 8

Sensors 9

SMS 9

Email 10

Advanced settings 11

General 11

Inputs 13

Outputs 14

Sensors 15

Time 16

SMS 17

SMS template 18

Email 19

Email templ. 20

GPRS / Internet 21

Portal 22

Logger 24

System 25

Connecting to the Portal 26

How to reduce operating costs 30

Special functions 30

Text message commands 30

Configuration SMS 31

Troubleshooting 31

Internal memory size 32

1-Wire UNI sensors 32

Customizing user messages 33

Format and datalog description 33

Mechanical parameters 34

Table of contents

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Basic features

• Dual band GSM/GPRS modem (900/1800 MHz) with 3G (WCDMA) support and LTE

• Number of 1-Wire sensors:

• Ares 10 LTE – 3

• Ares 12 LTE – 14

• External antenna

• Support for PIN-protected SIM

• Alarm alerts

• SMS (up to 5 phone numbers)

• Ringing a specified number (up to 5 phone numbers)

• E-mail (up to 5 addresses) with selectable priority

• User templates for SMS and e-mail alarms (different for each sensor)

• Periodic reminders about active alarms

• Per-sensor hysteresis settings

• Logs periodically e-mailed to up to 5 addresses (independent from alarm addresses) with
selectable priority

• Configurable global interval for storing measured values (15 minutes by default)

• Support for portal-based solutions with the HWg-PUSH protocol

• Periodic data transfer

• Data transfer when values differ by more than the specified tolerance

• Status request

• SMS from a predefined number

• SMS from any number containing a password

• Ringing the device from a predefined number

• Internal memory for measured values: 2 MB – 170,000 records

• Simple configuration with an intuitive Windows utility

• Connects to PC over USB without special drivers (Mass Storage, HID)

• Power failure indication through a virtual input (supports alarms)

• Battery status indication (supports alarms)*

• Option to activate/deactivate GPRS when roaming. SMS alarms and control still 100% functional

• Wall mount, DIN rail mount options

• Firmware upgrade over USB or GPRS (On the Fly – Over the Air)

• Upgrade can be started with a SMS command

• Logging stops when Ares LTE is connected to USB

• Sensors are automatically detected when the device is turned on

• Alarm information available immediately after powering up

*Applies to Ares 12 LTE only.

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Ares LTE

Basic features

Description of connectors and connections

LED indicators

• Alarm (red) – indicates alarm status. One or more sen-
sors read outside of the allowed range, or an alarm at
one or more inputs (2× Digital Inputs or external power
supply indication).

• Modem (blue) – informs about GPRS connection.

• Fast blinking – GPRS connection is being established.

• On – connection established.

• Slow / occassional blinking – communication takes place.

• Status (yellow)

• Fast blinking – GSM connection is being established.

• Blinking 1× / second – device works normally.

• Power (green) – power is connected. Blinks when the
device runs on battery*.

Inputs

2× Digital Input for connecting a voltage-free (dry) contact.
Logic 0 (contact open) when the resistance between
terminals is greater than 15 kOhm. Logic 1 (closed con­tact) when the resistance is less than 2.7 kOhm. Resis­tances between these values are undefined.

Power

Power supply 9-30 V / 500 mA can be connected to the
power terminals or the power barrel connector. The ter­minals and the connector are interconnected and can
NOT be used to connect two different power sources
(e.g. adapter and back-up battery*).

Identical for Ares 10 LTE.

Sensors

2× independent port for connecting 1-Wire sensors, with support for 1-Wire UNI. Each port can
be connected to a bus, maximum length is 60 m. The total number of supported sensors is
adevice-wide limitation, the sensors can be connected to one port or distributed among both
ports in any way.

Caution: Depending on the consumption of connected sensors the use of an active hub may be necessa-

ry – see chapter 1-Wire UNI Sensors.

Sim Card

Standard Plug-in SIM.

GSM

SMA connector for an external antenna. The external antenna needs to be QuadBand-capable
and equipped with a male SMA connector. External antenna is required for proper operation of
the device.

Description of connectors and connections

*Applies to Ares 12 LTE only.

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Specifications

Connection

FDD LTE bands: B1/B3/B5/B7/B8/B20
WCDMA bands: B1/B5/B8
GSM bands: 900/1800 GPRS multi-slot class 12

Interface

Supported protocols IP: TCP, UDP, HTTP, SNTP, SMTP, HWg-PUSH

Sensors

Type HWg original accessories: 1-Wire & 1-Wire UNI

Connector RJ11 (1-Wire Bus)

Sensors

Sensor distance Up to 60 m

Dry contact inputs

Port I1, I2

Type Digital Input (supports NO/NC Dry contact)

Sensitivity 1 (On) = 0-500 Ω (Right pin on the terminal block can be connected to 12 V GND)

Max. distance Up to 50 m

Class 4 (33 dBm
Class 1 (30 dBm
Class E2 (27 dBm
Class E2 (26 dBm
Class 3 (24 dBm +1/-3 dB) for WCDMA bands
Class 3 (23 dBm

Ares 10 LTE– up to 3 sensors
Ares 12 LTE – up to 14 sensors

+

2 dB) for GSM900

­+

2 dB) for DCS1800

­+

3 dB) for GSM900 8-PSK

-

+

3 dB) for DCS1800 8-PSK

-

+

2 dB) for LTE FDD bands

-

Power input

Port 9–30 V DC

Type Main device power input (typically 500 mA)

Connector Jack (barrel, inner 2.1 mm outer 5.5 mm) +Terminal Block

Accumulator Operation for approx. 24 hours (only Ares 12 LTE)

Physical parameters

Temperature range

Dimensions / Weight 76 × 93 × 31 mm / 150 g

EMC CE - EN 55022, EN 55024, EN 61000

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Ares LTE

Operating: 5 to +50 °C (+41 to +122 °F)
Storage: -25 to +85 °C (-13 to +185 °F)

Specifications

First steps

Connect Ares LTE to PC with an USB cable and open the ARES disk that appears. Double-click
the AresConf application to start it. The General tab appears and shows the device status:

General

This tab gives information about sensors and digital inputs, together with graphical symbols
for quick overview.
You can set the Device Name and the unit of temperature (°C, °F, K) here. The temperature unit
changes about 5 seconds after pressing Save.
When starting the device for the first time, pay attention to the mobile network connection
and signal strength information. If the signal is too weak, relocate the antenna. If the modem
is unable to log in to the GSM network, check the PIN security code settings of the SIM. For
details, see Advanced settings.

All deviations from normal are indicated graphically:

First steps

Sensor connected,
value within Safe Range
(no Alarm)

Sensor disconnected
(Alarm)

Sensor (Digital Input) out
of range, upper threshold
exceeded (Alarm)

Sensor (Digital Input) out
of range, lower threshold
exceeded (Alarm)

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Inputs

Use this tab to configure basic properties of digital inputs:

• Clear All Counters – sets all counters to zero value.

• Save – saves all changes.

Outputs

It is possible to connect the External Outputs module via the 1-Wire UNI interface to the Ares12
LTE device.

• Find Outputs – detects external outputs module. By default, outputs are detected only when the
unit is powered up. Later connected outputs must be detected manually. Detected outputs are
automatically added to the list.

• Delete All Outputs – deletes all discovered outputs.

• Save – saves all changes.

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Ares LTE

First steps

Sensors

Use this tab to configure basic properties of sensors:

• Del – removes the sensor from the list (e.g. when the sensor is disconnected). If the sensor
remains physically connected, it will be detected again when the Ares LTE unit is restarted.
Sensor no. 65535 is a system entry and cannot be deleted.

• Find Sensors – detects all connected sensors. By default, sensors are detected only when the
unit is powered up. Sensors connected later must be discovered manually. Detected sensors
are automatically added to the list.

• Delete All Sensors – deletes all discovered sensors. System entry Sensor no. 65535 can't be deleted.

• Save – saves all changes.

SMS

Use this tab to configure alarm text message (SMS) recipients. Each recipient phone number is
also authorized to request information from Ares 12 LTE by dialing the unit's phone number and
to send SMS commands without a password (see Advanced settings).

First steps

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• Recipient 1-5 – phone numbers where to send alarm text messages (SMS).

• Ring-out – upon alarm, dial the given number. The phone rings for 15 seconds, or until the

call is refused.

• Report End of Alarm – users will be also informed when an alarm ends (global setting).

• Send Test SMS – sends a test SMS to all configured numbers.

• Save – saves all changes.

Email

Use this tab to configure alarm e-mail recipients and parameters.

• Recipient 1-5 – e-mail addresses of recipients for alarm e-mails.

• SMTP Server – IP address or host name of the SMTP server to use for sending e-mail.*

• SMTP Port – TCP port where the SMTP server listens.*

• Username – username for authentication to the SMTP server.*

• Password – password for authentication to the SMTP server.*

• Secure Connection (SSL): No/STARTTLS – enables encrypted authentication.*

• Outgoing Email Address – sender e-mail address. E-mails will be sent to the recipients from
this address.

• Subject – subject prefix. Useful for adding a keyword to the e-mail subject in order to simplify
mail filtering.

• Report End of Alarm – users will be also informed when an alarm ends (global setting).

• Send Test Email – sends a test e-mail to all listed recipients.

• Save – saves all changes.

*Ask your network administrator or mobile carrier for this information.

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Ares LTE

First steps

Advanced settings

Advanced settings are enabled by pressing the Advanced Mode button.

General

This tab gives information about sensors and digital inputs, together with graphical symbols
for quick overview.

• Device name – useful for sorting in higher-level systems, or to tell apart several Ares units.

• Temperature Unit – units used to work with temperature. The temperature unit changes about
5 seconds after pressing Save.

• Celsius – °C

• Kelvin – K

• Fahrenheit – °F

• Current Time – informs about the current system time set in the device. The time appears in
the log of measured values.

• Last Sync. Time – date and time of last time synchronization over the internet. Useful for chec-
king if the time synchronization works.

• Modem status – information about the current modem status and readiness:

• SIM unplugged – no SIM was found. Insert a SIM, or clean its contact pads.

• Modem initializing... – modem is being initialized. The device is establishing communication

with the modem and making the modem ready for operation. This information should not
appear for more than 10 s. Otherwise, it indicates a modem fault (see Troubleshooting).

• Invalid PIN – PIN code stored in the Ares LTE unit is incorrect.

• PUK requested – PUK code is needed (must be entered in a different kind of device).

• Ready to use – modem is registered to the carrier's network and ready for operation.

Advanced settings

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