HunterDouglas Luminette PowerGlide 2.1 Installation, Operation & Care Manual

Luminette® PowerGlide® 2.1

with Platinum™ Technology

Side, Split, and Offset Stacks

Installation • Operation • Care

CONTENTS

Questions?
Call the Hunter Douglas Customer Information Center at

1-888-501-8364.

© 2014 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas.

Getting Started:

Product View ............................................................................ 1

Tools and Fasteners Needed ...................................................... 2

Unpack the Components ........................................................... 2

Mounting Types and Window Terminology ................................... 3

Installation:

Mount the Installation Brackets — Inside/Ceiling Mount .............. 4

Mount the Installation Brackets — Outside Mount ...................... 7

Bracket Locations — Corner and Bay Windows ........................ 12

Install the SofTrak

™

Headrail .................................................... 13

Side-by-Side (Abutted) Installations (Simulated Split Stack) ........ 14

Attach PowerGlide

®

2.1 Components ....................................... 15

Test Headrail Operation .......................................................... 18

Attach the Fabric Panel(s) ........................................................ 18

Modern Draperies Dressing .................................................... 22

Operation:

Operate the Window Covering .................................................. 23

Resetting the Window Covering ................................................ 24

Troubleshooting ...................................................................... 25

Care:

Cleaning Procedures ............................................................... 28

Removing the Modular Motor (If Necessary) ............................. 31

Removing the Fabric (If Necessary) ........................................... 31

Removing the Headrail (If Necessary)........................................ 32

Additional Product Enhancements ............................................ 32

Radio Frequency FCC Compliance:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

■ Consult the dealer or an experienced radio/TV technician for help.

Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.

GETTING STARTED

1

Product View

Left Stack Right Stack Split Stack

Dual Panel
Split Stack

Dual Panel Offset Stack

(Left Stack Shown)

Dual Panel

Side Stack Left

Dual Panel

Side Stack Right

SofTrak

™

Headrail

Swivel

Plate

Rivet

Swivel

Arm

Left Stack Shown

End

Treatment

Inside/Ceiling

Mount Bracket

Installation Bracket

Faceplate

DC Power

Supply

DC Power

Supply Cable

C-Clip

Modular Motor

Assembly

Platinum

™

Satellite Eye

Platinum

Remote Control

Drive Assembly

Spacer Block
with Bushings

Pinion

Clips

Swivel

Plate

2

GETTING STARTED

Thank you for purchasing Hunter Douglas Luminette® Privacy Sheers or Luminette Modern
Draperies. With proper installation, operation, and care, your new window fashions will provide
years of beauty and performance.

Please thoroughly review this instruction booklet and the packing list included with your order
before beginning the installation.

Tools and Fasteners Needed

■ Flat blade and Phillips screwdriver ■ Laser level

■ Measuring tape and pencil ■ Needlenose pliers

■ Paper clip or push pin

■ Utility knife and scissors

■ Power drill,

3

/32" drill bit,

and

1

/4" hex driver

In addition, you will need fasteners designed to work with your specific mounting surface(s).

■ #6 Hex Head Screws (Provided). Two screws are provided per installation bracket.

■ Speed Nuts and Screws (Provided). Extension brackets come with screws and speed nuts.

■ Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.

Unpack the Components

■ Make sure you have clean hands or wear disposable gloves when handling Luminette fabric.

To avoid wrinkling the fabric, do not fold it or drape it over furniture.

■ One or more fabric panels may be packaged in a carton.

■ The fabric panels are rolled around a cardboard tube. Do not remove the protective

wrapping until completing the “Attach the Fabric Panel(s)” procedure on page18.

■ Remove the SofTrak

™

headrail system and installation hardware from inside the carton.

■ Remove the foam supports from the tilt shaft inside

the headrail. Rotate the supports in either direction
until they can be pulled off.

Important: With wider fabrics, the SofTrak
headrail may be shipped separately.

Remove

Foam Supports

Speed Nut and Screw

(Two Provided with Each

Extension Bracket)

#6 x 1

1

/2" (Inside/Ceiling Mount)

#6 x 2" (Outside Mount)

Hex Head Screw

(Provided)

GETTING STARTED

3

Mounting Types and Window Terminology

If the installation brackets are mounted correctly, the rest of the installation process follows very
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.

■ For proper operation, the fabric must clear all obstructions, including window cranks,

handles, and moldings.

➤ Replace protruding window cranks with T-cranks, as needed.

■ Refer to the appropriate page below based on your order:

➤ Inside/Ceiling Mount — Page 4

➤ Outside Mount — Page 7

Collectively, the sill and

jambs are called the
“window casement.”

Molding (or Wall)

Head Jamb

Sill (or Floor)

Jamb Jamb

Inside Mount

Sheer or drapery

fits within

window opening.

Outside Mount

Sheer or drapery

mounts outside

window opening.

INSTALLATION

4

Mount the Installation Brackets — Inside/Ceiling Mount

If you are mounting on corner or bay windows, refer to “Bracket Locations — Corner and Bay
Windows” on page12 for specific bracket locations. Return to this page after identifying
thelocations.

■ Your order will include the appropriate number of inside/ceiling mount installation brackets.

The number of installation brackets required varies with headrail width, as shown below.

Measure and Mark Bracket Locations

■ Measure for the bracket locations.

➤ Mark 5" from each jamb on the mounting surface. These marks are for the outside edge

of the end installation brackets.

➤ If more than two installation brackets are required (see table above), mark the locations

of additional bracket(s) spaced evenly between the two end brackets.

Important: For the most reliable operation, the motor side bracket needs to be close
(

3

/4" or less) to the motor.

CautIon: Installation brackets should be fastened into wood whenever possible.
Use drywall anchors when mounting into drywall. When attaching brackets into drywall,
additional brackets may be required to keep the headrail level after the fabric is attached.

Inside/Ceiling Mount

Installation Bracket

Headrail

Width

Brackets Required

Up to 40" 2

40

1

/8" – 70" 3

70

1

/8" – 96" 4

96

1

/8" – 155" 6

155

1

/8" – 192" 8

Top View

Bracket

Jamb

Jamb

SofTrak

™

Headrail

Space EvenlySpace Evenly5" 5"

5

/8" Gap Required

Motor

INSTALLATION

5

■ Mark where to drill holes for the screws.

Important: The front edges of the brackets must be level and aligned to each other.

➤ Align the outside edge of the

end brackets on your marks,
then mark each of the screw
holes. Center any additional
brackets on the marks to
mark their screw holes.

➤ The minimum depth required

is 1" for the Classic 3

1

/2"
vane size and 2" for the
Quintette

®

43/4" vane size.

➤ To fully recess the fabric in the window casement, 6

1

/4" is needed for the Classic 31/2"

vane size, and 8

1

/4" is needed for the Quintette 43/4" vane size. See the illustration

below.

Minimum Inside Mount Depth:
Classic 31/2" Vane Size = 1"
Quintette 4

3

/4" Vane Size = 2"

5"

SofTrak™ Headrail

Bracket

Inside Mount
Fully Recessed Mounting Depth

Stacked

Classic Fabric

(Privacy Sheers

and Modern

Draperies)

Stacked

Quintette

Fabric

Classic Vane

Quintette

Vane

6

1

/4" Minimum for Classic 31/2" Vane Size

8

1

/4" Minimum for Quintette 43/4" Vane Size

Window

Side

INSTALLATION

6

Mount the Brackets

■ Drill the screw holes using a 3/32" drill bit.

Important: Use drywall anchors when
mounting into drywall.

■ Attach the installation brackets using the

screwsprovided.

Important: For proper operation, the
SofTrak

™

headrail must be mounted level.
Use a laser level to check that the installation
brackets are level and aligned. Shim the
brackets if necessary. The brackets may also
need to be shimmed if the mounting surface
is heavilytextured.

To Shim the Brackets:

■ Snap off the top of the shim for use with inside/ceiling mount

brackets.

■ Use the shims, as needed, between the mounting

surface and the inside/ceiling mount brackets.
Use a laser level as reference.

■ To make further adjustments, you may add

or remove shims by loosening the installation
bracket screws.

Proceed to “Install the SofTrak Headrail” on page13.

Level and Aligned

Snap Off

Shim

Loosen
screws

to add or

remove shims.

INSTALLATION

7

Mount the Installation Brackets — Outside Mount

If you are mounting on corner or bay windows, refer to “Bracket Locations — Corner and Bay
Windows” on page12 for specific bracket locations. Return to this page after identifying
thelocations.

■ Your order will include installation bracket assemblies specific to your vane size. The number

of assemblies required varies with headrail width, as shown below.

Important: The spacer blocks have tabs that prevent the
brackets from being mounted too close to the ceiling. If the sheer
or drapery is not going to be mounted at ceiling level, the tabs
can be removed.

Adding Clearance

■ Use spacer blocks to add additional clearance. Spacer blocks add clearance in 1/

2

" increments.

➤ Classic 3

1

/2" Vane Size: Requires one spacer block with faceplate for standard

installation. Three additional spacer blocks may be added for an extra 1

1

/2" clearance.

➤ Quintette 4

3

/4" Vane Size: Requires three spacer blocks with faceplate for standard

installation. One additional spacer block may be added for an extra

1

/2" clearance.

■ Use optional extension brackets to add more clearance.

➤ Classic 3

1

/2" Vane Size: Standard extension brackets

can provide up to 3

1

/2" clearance; XLextension

brackets can provide up to 5

1

/2" clearance.

➤ Quintette 4

3

/4" Vane Size: Standard extension

brackets can provide up to 2" clearance; XLextension
brackets can provide up to 4" clearance.

➤ Indentations are stamped into the extension brackets between each set of holes. Using

the indentations as a guide, you may cut off any unneeded length before mounting the
extension brackets. Each two-hole section is

1

/2" in length.

Removable

Tabs

Standard Extension

Bracket

XL Extension

Bracket

Faceplate

Bracket Assembly

Classic 3

1

/2" Vanes

One

Spacer

Block

Three

Spacer

Blocks

Bracket Assembly

Quintette

®

43/4" Vanes

Bushings

Headrail

Width

Bracket Assemblies

Required

Up to 40" 2

40

1

/8" – 70" 3

70

1

/8" – 96" 4

961/8" – 155" 6

155

1

/8" – 192" 8

INSTALLATION

8

Measure and Mark Bracket Locations

■ Position the SofTrak

™

headrail over the window or door opening at the ordered height, found

on the headrail label. Use a pencil to lightly mark each end of the headrail.

➤ Alternatively, measure the width of the headrail and use that width to mark the headrail

end points over the opening.

Important: Typically, split stack designs are centered over the opening. However, side
stack designs may be offset to one side if the fabric was intended to stack partially or
completely off the window or door opening. The intended stackback must be taken into
account when marking the headrail end points.

■ Mark 5" from each end of the headrail.

➤ If more than two installation brackets are required (see table on previous page), mark the

locations of additional bracket(s) spaced evenly between the two end brackets.

CautIon: Installation brackets should be fastened into wood whenever possible.
Use drywall anchors when mounting into drywall. When attaching brackets into drywall,
additional brackets may be required to keep the headrail level.

■ Mark the bracket mounting height to allow proper floor clearance for the fabric when

attached to the headrail. This method provides a minimum of

1

/2” floor clearance.

➤ Locate the ordered height on the headrail label.

➤ Spacer Blocks: Measure the

ordered height minus 1/4” from
the floor surface. Mark this
height at each bracket location.

➤ Extension Brackets: Measure

the ordered height plus

1

/4” from
the floor surface. Mark this
height at each bracket location.
(With XL brackets, measure and
mark the ordered height.)

Important: Mount the screws at the height indicated, or higher for additional floor
clearance. Be sure to clear all floor obstructions such as carpet, vents, rugs, etc.

Headrail End Marks

Window Opening

5"

Space EvenlySpace Evenly

5"

Floor Surface

Ordered

Height –

1

/4"

Ordered

Height +

1

/4"

(XL Brackets

= Ordered

Height)

Spacer

Block

Extension

Bracket

INSTALLATION

9

■ Mark where to drill holes for the installation screws.

➤ A minimum of 1

1

/8" flat vertical surface is required for spacer block installation and

1

3

/8" flat vertical surface is required for installation with extension brackets.

➤ Align the spacer blocks or extension brackets on your height marks.

➤ Align the outside edge of the end spacer blocks or extension brackets on your bracket

location marks, then mark each of the screw holes. Center any additional brackets on
the bracket location marks to mark their screw holes.

CautIon: The rear of the blocks/brackets must be flush against a flat mounting surface.
Do not mount brackets oncurved molding.

Mount the Spacer Blocks or Extension Brackets

■ Drill the screw holes using a 3/32" drill bit.

Important: Use drywall anchors when mounting into drywall.

■ Attach the spacer blocks or extension brackets using the

screws provided.

➤ For the spacer block installation, first insert the square end

of the bushings into the slots in the spacer block. Insert the
screws through bushings.

Important: With spacer blocks, place the screws in the
middle of the slots to make aligning the brackets easier.

Bushings

Bushings Inserted

Headrail

End Mark

Screw

Height Mark

Headrail

End Mark

5"

Screw

Height Mark

5"

INSTALLATION

10

➤ For extension bracket installation, you may cut off any unneeded length (before

mounting) at indentations stamped into the brackets between each set of holes. Each
two-hole section is

1

/2" in length.

Important: For proper operation, the SofTrak

™

headrail must be mounted level. Use
a laser level to check that the spacer blocks or extension brackets are level and aligned.
Shim the brackets if necessary. The brackets may also need to be shimmed if the mounting
surface is heavily textured.

To Shim the Brackets:

■ Loosen the installation screws securing

the spacer block or extension bracket.

■ Insert one or more shims between the

spacer block or extension bracket and
the mounting surface. Tighten the
installation screws.

Level and Aligned

Level and Aligned

Loosen

Mounting

Screws

Insert

Shim(s)

1

2

1

2

To Shim

Installation Bracket

To Shim

Extension Bracket

INSTALLATION

11

Finish Bracket Assembly

Spacer Blocks:

■ Add any additional spacer blocks required.

Important: A maximum of four spacer
blocks can be used per installation faceplate.

■ Hook the top of the faceplate to the front

spacer block and snap it into place.

Extension Brackets:

■ Slide the base covers onto each extension bracket.

■ If necessary, use scissors to trim the flat bracket cover to length. Slide a cover onto

each bracket.

■ Attach inside/ceiling mount installation brackets using the screws and speed nuts provided.

Proceed to “Install the SofTrak™ Headrail” on page13.

Faceplate

Extension

Bracket

Cover

Extension

Bracket

Extension Bracket

Base Cover

Screws

Speed Nuts

Inside/Ceiling

Mount

Bracket

INSTALLATION

12

Bracket Locations — Corner and Bay Windows

■ For bracket placement, mount the installation brackets 8" from the corner for the Classic

3

1

/2" vane size and 9" from the corner for the Quintette® 43/4" vane size.

Important: The ends of the headrails should be located 3" from the corner for the
Classic 3

1

/2” vane size and 4" from the corner for the Quintette 43/4” vane size.

➤ If additional spacer blocks or extension brackets are used, the installation brackets must

be moved further away from the corner by the amount of added clearance.

■ For bay windows, treat the center system as a corner system on both ends of the headrail.

Important: For the most reliable operation, the motor-side bracket needs to be close
(

3

/4" or less) to the motor.

Classic 3½" Vane Size

8"

3"

Motor

End

Motor

End

Brackets

5"

(ends of headrails

located 3" from corner)

Quintette 4¾" Vane Size

(ends of headrails

located 4" from corner)

8"

5"

9"

4"

Motor

End

Motor

End

Brackets

5"

9"

5"

INSTALLATION

13

Install the SofTrak™ Headrail

■ Push up on the locking screws. This raises the locking

tab and makes the headrail easier to install.

■ The grooves on the back of the headrail are designed

to snap into the locking tab on the faceplate and
inside/ceiling mount bracket.

➤ Tilt the front of the headrail (the side with the

pinion clips) up so the top groove fits into the
locking tab on each installation bracket.

■ With the top groove in place on all brackets, tilt

the headrail down so the bottom groove fits into
the bottom tabs on the installation brackets.

■ Position/center the headrail and tighten the locking

screws with a screwdriver. Do not overtighten.

Inside Mount and Wall-To-Wall Outside Mount Installations

■ After the SofTrak™ headrail is installed into the installation brackets, check the clearance at

eachend and make any necessary adjustments.

Important: The recommended amount of clearance varies according to the motor end
and stack design, as shown below.

■ Lock the headrail into place by tightening the locking screws on the bottom of the brackets

until they are snug. Do not overtighten.

Tilt Down

Pinion

Clip

Tighten

Tilt Up

Locking

Tab

SofTrak
Headrail

Locking

Screw

Split Stack and Dual Panel Design — Minimum Clearances*

5

/8"

Non-Motor End*

5

/8"

Right Stack Design — Minimum Clearances

7

/8"

Non-Motor End

5

/8"

Left Stack Design — Minimum Clearances

5

/8"

Non-Motor End

7

/8"

*Split Stack Design: Motor is on either the right or left as ordered.

Motor End*

Motor End

Motor End

INSTALLATION

14

Side-by-Side (Abutted) Installations (Simulated Split Stack)

A simulated split stack (the fabric opens in the
center) is two side stack systems installed with
the non-motor ends side-by-side.

■ Adjust the SofTrak

™

headrails according
to the illustration for proper swivel arm
operation.

Important: Be sure to measure the
spacing from end cap to end cap, not from
the swivel arms.

Non-Motor

End Cap

Non-Motor

End Cap

1

1

/2"

Swivel

Plates

Swivel

Arm

Swivel

Arm

Proper Installation

Simulated Split Stack

INSTALLATION

15

Attach PowerGlide® 2.1 Components

Attach the Motor Assembly

■ Remove the orange pull tab from the drive

assembly.

■ Align the pins with the holes in the drive

assembly. Press the motor up into the drive
assembly until it clicks into place.

Important: If snapping the motor onto
the drive assembly seems difficult, grasp
the lead carrier and pull the carriers slightly
away from the motor, as shown at right.
The motor should now snap in easily.

■ If you remove the motor and need to reinstall it, check the drive assembly and make sure

the tilt gear aligns with the arrows.

➤ If necessary, use a screwdriver to turn the tilt gear until it is aligned.

Aligned Tilt Gear

INSTALLATION

16

Connect the Platinum

™

Satellite Eye

CautIon: Connect the satellite eye before
connecting the DC power supply.

■ Plug the 6-wire satellite eye connector into

the motor housing.

CautIon: The satellite eye can only
be inserted one way. Do not force the
connector into the motor housing.

Determine Platinum Satellite Eye Mounting Location

■ A 20" wire is standard on the satellite eye. You

may have ordered a longer length.

■ For infrared (IR) operation, choose a location for

the satellite eye where the signal from the remote
control will not be obstructed.

Important: For infrared operation, do not mount the satellite eye in direct sunlight or
in bright, focused light from halogen or fluorescent light fixtures, track lighting, spotlights
or neon lights. Do not mount behind the SofTrak

™

headrail unless you plan to operate the

system only in radio frequency mode.

For radio frequency operation, the satellite eye does not need to be visible and bright
lights do not affect operation. However, the satellite eye does need to be visible during
theprogramming process.

Mount the Platinum Satellite Eye

CautIon: Handle the satellite eye carefully to avoid damaging the
infrared eye. Do not touch, move, or push the infrared eye.

■ Choose a location where the infrared signal from the remote is

not obstructed. Check that the wire is not caught or pinched in
the brackets or headrail.

Infrared

Eye

INSTALLATION

17

■ Using a single screw, mount the hinged flange to the wall

through the center hole on the flange. The satellite eye
should face down, as shown in theillustration.

■ After mounting the hinged flange, swivel the satellite eye

upward to the correct angle for receiving infrared signal
from the remote control.

Install the DC Power Supply

CautIon: Make sure the Platinum™ satellite eye is plugged into the motor before connecting
the DC power supply.

■ Plug the power cable with the barrel

connector from the motor into the
extensioncable.

■ Plug the other end of the extension cable

into the DC power supply.

■ Secure the DC power supply wire using

the C-clips provided. Hide the wire behind
the fabric, making sure it does not impede
operation.

■ Space the C-clips approximately 15" apart along

the DC power supply wire, as shown.

■ Plug the DC power supply into the power source.

WarnIng: Keep cables and small parts
out of the reach of children. They can wrap
cables around their necks and STRANGLE.
They can also put small parts in their
mouths and CHOKE.

WarnIng: Electric shock and/or afire
hazard may occur if not properlyinstalled.

Flange

Wall

Barrel

Connector

Extension

Cable

DC

Power

Supply

Extension

Cable

15" (Max)

18V

Power Supply

Wire Retainer

Extension Cable

Motor

Assembly

INSTALLATION

18

Test Headrail Operation

Use the manual control button on the satellite eye to test the operation of the headrail.

■ Test the traverse function.

➤ Press and release the button to traverse the

carriers across the full length of the headrail.

➤ Press and release the button a second time to

traverse the carriers to the fully stacked position.

➤ Pressing the button while the fabric carriers are

traversing will stop the traverse at that point.

■ Test the tilt function.

➤ When the carriers are fully traversed across the headrail, press and hold the button for

approximately 3 to 5 seconds to test the tilt function.

➤ Press and hold the button a second time to tilt in the other direction.

➤ To stop the tilt function, release the manual control button.

Attach the Fabric Panel(s)

Preparations

■ Use the manual control button on the satellite eye to stack the carriers.

■ Stand the tube on end on a clean surface with the header at the top. Position

the tube at the end of the headrail where the fabric stacks.

■ If the tube is too long to stand on end, carefully and safely use a utility knife

to trim the tube to an appropriate length. Do not unroll the fabric until you
begin attaching the vanes to the pinion clips.

CautIon: Be very careful when trimming the tube to avoid damaging the
fabric in any way.

■ Remove the protective wrapping from the fabric.

Manual Control Button

Tube

Fabric

Panel

INSTALLATION

19

Attach the Vanes to the Pinion Clips

Vanes attach to pinion clips. To attach a vane,
insert the vane attachment hole into the clip
until it snaps securely in place.

3

1

/2" Classic Vane

■ Unroll the fabric to gain enough slack to

attach the first vane to the pinion clip on
the motor drive assembly.

■ Unroll the fabric as you clip the rest

of the vanes into the pinion clips in
sequence. Be careful not to skip any
pinion clips orvanes.

➤ The end treatments on both ends

attach with swivel plates.

Quintette

®

43/4" Vane

■ Unroll the fabric to gain enough slack

to attach the first vane to the first pinion
clip.

■ Unroll the fabric as you clip the rest

of the vanes into the pinion clips in
sequence. Be careful not to skip any
pinion clips or vanes.

➤ The end treatments on both ends

attach with swivel plates.

Pinion

Clip

Installed

Vane

STD R

31/2" Classic Vane

Swivel

Plate

Swivel

Plate

Quintette® 43/4" Vane

STD R

Swive

l

Plate

Swivel

Plate

INSTALLATION

20

Swivel Plate Attachment

Swivel plates are right- and left-specific, marked by an R or
an L. The swivel plates are packaged with the product’s
hardware.

■ Snap the rivet on the swivel plate into the front

clip on the motor housing. Swivel plates attached
on the left will have STD L stamped on the top.
Swivel plates attached on the right will have STD
R on the top.

■ Snap the rivet on the other swivel plate onto the swivel arm (side stack) or into the front clip

on the non-control end cap (split stack). Swivel plates attached on the right will have STD R
stamped on the top. Swivel plates attached on the left will have STD L on the top.

STD R STD L

Rivet

STD L

Swivel Plate

Side Stack

Swivel Arm

Rivet

Swivel Plate

Split Stack

Rivet

Front Clip

Non-Control End Cap

STD

R

STD

R

INSTALLATION

21

Attach the End Treatment(s) to the Swivel Plate(s)

■ Hold the end treatment near the swivel plate at a

height where the end vanes hang straight and the top
of the end treatment is approximately

1

/8" above the

top of the swivel plate.

■ Attach the end treatment by pressing it onto the swivel

plate.

■ If the end treatment is not hanging straight, separate

the swivel plate from the end treatment and reposition
it. Separate the swivel plate by pulling up on the end
treatment while holding the swivel plate in place.

■ Re-attach the end treatment. Repeat the adjustment

as necessary.

Swivel

Plate

INSTALLATION

22

Modern Draperies Dressing

Installation is the same for Luminette® Modern Draperies
as it is for Luminette Privacy Sheers — except drapery
products may require a few extra steps.

Steam the Fabric

■ With the drapery closed, steam along the full length

of the fabric, one column at a time.

■ Draw the Modern Draperies so that the fabric is

stacked.

■ Start at the top and steam along the full length of

the fabric, one column at a time.

Tie Back the Fabric

When you tie back the fabric after steaming, you are
reshaping the fabric’s memory.

■ Using kraft or a similar paper, tie back each stack at

the bottom.

■ Tape the paper to hold it in place overnight.

Important: Allow the steamed fabric to dry in
this configuration overnight.

■ Carefully remove the paper the next day.

INSTALLATION

23

Operate the Window Covering

Use Platinum

™

Technology to:

■ Privacy Sheers — traverse the sheers and rotate the vanes.

■ Modern Draperies Dual Panel — traverse the sheer portion and rotate the vanes. The

Modern Draperies sections do not traverse.

■ Modern Draperies Full Panel — traverse the draperies. The vanes do not rotate.

Further Operation and Programming Information

Platinum Technology Remote Operation

For information regarding operation and programming of the Platinum

™

Technology remote control, refer to your Platinum Technology
Remote Control Guide.

Platinum Technology Wireless Wall Switch Operation

For information regarding operation and programming of the Platinum
Technology wireless wall switch, refer to your Platinum Technology
Wireless Wall Switch Guide.

Home Automation Control via the Connection Interface

For information regarding operation via a home automation system, refer to your
Connection Interface Installation Guide.

Platinum App Operation

For information regarding setup and operation using the Platinum App, refer
to the online Platinum App Software Guide.

Alternate Push-Button Programming Method (Professional Installation Only)

To Add a Window Covering to a Group:

■ Press and hold the manual control button located on the satellite eye.

■ While continuing to press the manual control button, press the desired group number

button, then press the open

(UP) button on the remote or wireless wallswitch.

■ The window covering will move slightly to indicate it has been assigned to a group.

OPERATION

24

To Remove a Window Covering from a Group:

■ Press and hold the manual control button located on the satellite eye.

■ While continuing to press the manual control button, press the desired group number button,

then press the close

(DOWN) button on the remote or wireless wall switch.

■ The window covering will move slightly to indicate it has been removed from that group.

Resetting the Window Covering

If your product is not opening or closing fully, the end limits may need to be reset. This operation
resets the open and close limits for tilt and traverse:

■ Disconnect power from the product by unplugging its DC power supply from the wall.

■ Press the manual button on the satellite eye or the

(UP) button on the remote or wireless

wallswitch before plugging the DC power supply back into the outlet.

■ Plug the DC power supply back into the outlet.

■ Traverse the product fully closed (fabric panels cover the window), tilt the vanes completely

in both directions (privacy sheers only) and then fully open (fabric panels stacked back). The
traverse and tilt limits will now be reset.

OPERATION

25

Troubleshooting

If your system is not operating correctly:

■ First review the guide that came with your Platinum

™

remote control, Platinum wireless

wall switch, or connection interface.

■ Refer to the following troubleshooting for specific solutions for your sheer or drapery.

If questions remain, please contact the Hunter Douglas Customer Information Center at

1-888-501-8364.

Problem

The headrail will not fit into the installation brackets.

Solution

Check that the installation brackets are level and aligned. Adjust and/or shim to
level, if necessary.

Check that the SofTrak

™

headrail is completely inserted into the installation

brackets. See “Install the SofTrak Headrail” on page13.

Problem

The system is not responding to the remote control, the wireless wall switch,
or the manual control button.

Solution

Check that the DC power supply is securely plugged into the wall outlet and that
the outlet has power. To check that the outlet has power, plug in a lamp or other
device that is known to work.

Check that the DC power supply is securely connected to the barrel connector
on the motor. See “Install the DC Power Supply” on page17.

Check that the satellite eye is securely connected into the motor housing. See
“Connect the Platinum Satellite Eye” on page16.

Reset the system. See “Resetting the Window Covering” on page24.

See the Platinum Technology Remote Control Guide or the Platinum Technology
Wireless Wall Switch Guide for operating or programming troubleshooting
solutions.

Problem

The fabric end treatment connected to a swivel plate does not hangstraight.

Solution

Separate the hook and loop strips and reposition the end treatment on the
swivel plate. Repeat as necessary until the end treatment hangs straight.

Problem

A vane does not hang correctly.

Solution

Check that the vane is completely inserted into the pinion clip. See “Attach the
Vanes to the Pinion Clips” on page 19.

OPERATION

26

Problem

A vane is out of alignment.

Solution

Manually turn the pinion clip to align it with the rest of the pinion clips.

Problem

The end treatment arm does not swing around the end cap.

Solution

On inside mounts, check that there is clearance between the end of the headrail
and the window casement.

If the fabric stops before it has fully traversed, reset the system. See “Resetting
the Window Covering” on page24.

See the Platinum Technology Remote Control Guide or the Platinum Technology
Wireless Wall Switch Guide for operating or programming troubleshooting
solutions.

Problem

The rail makes noise while traversing.

Solution

Check that the installation brackets are level and aligned. Also, check for
obstructions to the movement of the fabric.

From the top of the headrail, pull up
the plastic bead chain to check whether
it is loose. If so, use needlenose pliers
to remove the metal bead, then move
it down a notch and crimp it tightly
closed.

Swivel

Arm

Pull Up

Slack

Metal

Bead

OPERATION

27

Problem

The motor has been removed when the vanes were tilted and is hard to
reattach.

Solution

Align the tilt gear with the arrows. This will put all the vanes perpendicular to
the rail. See “Attach the Motor Assembly” on page 15.

Plug the DC power supply and the satellite eye to the motor you want to attach.

Press the manual button on the satellite eye. The
tilt gear will center and the traverse gear will spin.
Press the button again to stop the traverse gear.

Attach the motor. If there is any resistance, move
the carriers away from the motor a little. The
motor should now attach easily.

Manual Control Button

Aligned Tilt Gear

CARE

28

Cleaning Procedures

The fabric, valance, and vane fabric are 100% polyester. They are resilient, anti-static, and
dust resistant. Periodic cleaning is recommended to help keep Luminette

®

Privacy Sheers and
Modern Draperies looking like new. For all cleaning applications, fabrics should remain hanging
to minimize handling, wrinkling, or puckering.

Important: Disposable gloves should be worn when handling fabrics.

CautIon: Keep all cleaning solutions away from the SofTrak

™

headrail system. Never immerse

the headrail.

Routine Cleaning

■ Use a feather duster for regular light dusting.

■ For more thorough dust removal, a hand-held vacuum with low suction may be used. When

vacuuming, avoid pulling or stretching the fabric.

■ Start in the upper left corner and work across the fabric using short horizontal strokes while

steadying the fabric with your free hand. Each stroke should be approximately the width
of two to three vanes. Do not use long horizontal or vertical strokes, as these actions will
crease the fabric. Continue to the bottom of the fabric.

CautIon: Do not use a brush attachment or rigorous vacuuming since either could distort
the fabric.

Electrostatic Cleaning

CautIon: Do not use electrostatic cleaning devices on any Luminette Privacy Sheers or
Modern Draperies products.

Spot-Cleaning

To reduce the potential for permanent staining, spots should be treated and cleaned as soon as
possible with a clothing stain pre-treatment solution.

■ Apply the pre-treatment solution to a clean, white cloth.

■ Support the fabric from behind using another clean, dry cloth.

Clean the spot using a gentle

blotting action. Avoid rubbing the fabric since any abrasive action may cause it to distort.

■ Let the area air dry.

■ After the area is dry, remove excess solution by blotting it with distilled or bottled water

applied to another clean cloth.

CARE

29

Deep Cleaning

For deep cleaning, both injection/extraction and ultrasonic cleaning methods are recommended.

CautIon: Do not dry clean Luminette

®

fabrics.

Injection/Extraction Method

Professional injection/extraction cleaning injects a heated cleaning solution into the fabric and
extracts the dirty solution in the same motion. This process is done in the home.

■ Vacuum the fabric following the instructions under “Routine Cleaning” on the previous page,

prior to the injection/extraction cleaning.

■ Have your professional set and maintain their cleaning solution just below steaming.

■ Make sure stains are pre-treated to maximize the benefits of cleaning.

■ When cleaning the vanes from the back, use a 3" upholstery tool and start at the center of

the fabric. Clean one vane at a time from top to bottom working out toward the edge of the
fabric. Repeat for the other half of the fabric.

Important: Both sides of each Luminette room-darkening vane need to be cleaned. This
is not necessary on Luminette translucent vanes.

■ When cleaning the face fabric from the front, close the vanes to the right and use a 4"

upholstery tool. Start in the upper left corner and use short, horizontal strokes (about the
width of three vanes) to move across the fabric. Clean from the top to the bottom.

■ Allow the fabric to dry in the fully traversed position with the vanes opened.

■ Steam out any wrinkles.

Ultrasonic Method

CautIon: Do not use ultrasonic cleaning methods on Modern Draperies fabrics.

Professional ultrasonic cleaning is a process in which the fabric is inserted into a tank of
cleaning solution and then subjected to high frequency vibrations. Dirt is loosened from the
fabric and carried away in the cleaning solution. This process is done outside the home.

■ Ensure the supplier’s ultrasonic tank is long enough to accommodate the full length of the

fabric without folding the fabric or vanes.

■ Ensure the fabric is rolled onto a tube when being transported to and from the home. This

reduces the chance of wrinkling and damage.

■ Specify water that does not exceed 90º F throughout the process.

CautIon: If water temperatures exceed 90º F, oxidation may damage the Luminette
room-darkening vanes.

CARE

30

■ Make sure stains are pre-treated to maximize the benefits of cleaning.

■ Hang fabrics immediately after cleaning with the vanes open and the loops evenly spaced.

Allow the fabric to drip dry completely.

Wrinkle and Crease Removal

Both the hand and steam machine methods described below are suitable for wrinkle and crease
removal. The hand method is more appropriate for smaller areas.

Hand Method

■ Rotate vanes to the fully opened position.

■ Apply warm distilled or bottled water to a clean, white cloth.

■ Support the fabric from behind using another clean, dry cloth.

■ Blot the wrinkle or creased area with the wet cloth.

■ Let the area air dry.

Steam Machine Method

■ Rotate vanes to the fully opened position.

■ From behind, direct the steam (maximum temperature 102º F) from a portable steam

machine to penetrate the fabric.

■ Use slow, short vertical movements. Begin at the top of the fabric and work your way down.

Several passes over the creased area may be needed.

■ Let the area air dry.

A Note About Textiles

As with all textiles, Luminette® fabrics are subject to some variations.

■ The fabric will change as its position changes.

■ Minor wrinkles, puckers, or other variations can appear and are inherent to this textile

product. Slight puckers in the fabric may be most noticeable when the fabric is traversed
across the opening after having been in the stacked position for a period of time. If desired,
the fabric may be steamed to minimize these minor variations. Steam from the rear side of
the fabric whenever possible.

■ Such variations, like those just mentioned, are normal, acceptable quality.

CARE

31

Swivel

Plate

Removing the Modular Motor (If Necessary)

■ Method 1: Insert the

screwdriver into the slot on
the drive assembly. Twist
about

1

/4turn to release
the spring-latch, and pull
down gently on the motor
assembly to separate.

■ Method 2: This method

works best when fabric is
still installed on the headrail.

Disconnect the satellite eye
and the power cable. Insert
a hex key into the side slot
on the drive assembly (either
front or back) to release
the spring-latch, then pull
down gently on the motor
assembly to separate.

Removing the Fabric (If Necessary)

Important: Make sure you have clean hands or wear
disposable gloves when handling Luminette

®

fabric. Select an
area in the home where the fabric can be laid flat. Do not fold the
fabric or drape it over furniture.

■ Traverse the fabric to the stacked position.

■ Detach both end treatments from the swivel plates at the

ends of the headrail. Hold the swivel plate and pull up on the
end treatment.

Twist to
Release

CARE

32

■ Remove the fabric from each pinion clip. Hold the top of the

vane near the polytab, and pull down and to the left.

■ Lay the fabric flat on a clean surface with the vanes facing in

the same direction.

■ If the original tube is available, gently roll the fabric onto it,

making sure the fabric stays straight. Do not roll the fabric
too tightly.

Removing the Headrail (If Necessary)

■ With the fabric removed, loosen and push

firmly up on the locking screw until the
locking tab lifts from the headrail.

■ Rotate the headrail down as shown, until the

headrail pops free from the bracket.

Additional Product Enhancements

■ Luminette face fabric is available by the yard, in widths up to 123", for creating such

accessories as top and side treatments, specialty shapes, table rounds, and bed skirts.

■ Add coordinating Silhouette

®

window shadings, Pirouette® window shadings, and Vignette®

Modern Roman Shades where applicable. Our Counterparts

®

Refined program lists
coordinating colors to make it easy to order these window fashions for installation in the
same room with Luminette fabrics. Contact your dealer for additional information.

Locking Tab

Locking

Screw

Loosen and Push Up

SofTrak

™

Headrail

1

Tilt Down

2

Pinion

Clip

Polytab

Vane

135103618 1/14

The Hunter Douglas® Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying
experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly
satisfied, simply contact Hunter Douglas at [phone] or visit hunterdouglas.com. In support of this policy
of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

NOTE: In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental

or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state.

Different warranty periods and terms apply for commercial products and applications.

Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the

window fashion product or components found to be defective.

COVERED

BY A LIFETIME LIMITED WA RRANTY

• Hunter Douglas window fashion products are
covered for defects in materials, workmanship
or failure to operate for as long as the original
retail purchaser owns the product (unless shorter
periods are provided below).

• All internal mechanisms.

• Components and brackets.

• Fabric delamination.

• Operational cords for a full 7 years from the

date of purchase.

• Repairs and/or replacements will be made with
like or similar parts or products.

• Hunter Douglas motorization components are
covered for 5 years from the date of purchase.

NOT COVERED

BY A LIFETIME LIMITED WA RRANTY

• Any conditions caused by normal wear and tear.

• Abuse, accidents, misuse or alterations to the

product.

• Exposure to the elements (sun damage, wind,
water/moisture) and discoloration or fading
over time.

• Failure to follow our instructions with respect
to measurement, proper installation, cleaning
or maintenance.

• Shipping charges, cost of removal and reinstallation.

TO OBTAIN WARRANTY SERV ICE

1. Contact your original dealer (place of purchase) for warranty assistance.

2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations.

3. Contact Hunter Douglas at [phone] for technical support, certain parts free of charge, for assistance in obtaining
warranty service or for further explanation of our warranty.