HunterDouglas Duette, Applause Installation Operation And Care

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Page 1

Installation • Operation • Care

Duette® and Applause

Honeycomb Shades

Cordless Sidelight Shades

Page 2

CONTENTS

Getting Started:

Product View .......................................................................1

Tools and Fasteners Needed ................................................. 2

Installation:

Installation Overview ............................................................3

Mount the Installation Brackets — Inside Mount .................... 4

Mount the Installation Brackets — Outside Mount .................5

Mount the Installation Brackets — End Mount ....................... 7

Install the Shade ..................................................................8

Operation:

Operate the Shade ............................................................... 9

Troubleshooting .................................................................10

Care:

Remove the Shade ............................................................. 12

Cleaning Procedures ..........................................................12

Questions? Call the Hunter Douglas Customer Information Center at

1-888-501-8364.

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Product View

Headrail

Top-Down

Installation Brackets

Bottom Rail

Not Shown:

Standard Bottom-Up Top-Down/Bottom-Up Non-Operable

Note: The installation procedures for operable and non-operable sidelights are the same.

Installation Brackets

End Cap

GETTING STARTED

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Thank you for purchasing Hunter Douglas Duette® or Applause® honeycomb shades. With proper installation, operation, and care, your new shades will provide years of beauty and performance.

Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation. If your shade has a protective plastic cover on the fabric covered headrail, keep the cover in place until the shade is installed.

Tools and Fasteners Needed

■ Flat blade and Phillips screwdriver

■ Measuring tape and pencil

■ Needle nose pliers

■ Level (Laser level is recommended)

■ Power drill,

/32" drill bit, and 1/4" hex driver

In addition, you will need fasteners designed to work with your speciﬁc mounting surface(s).

■ #6 Hex Head Screws (Provided). Two 1

/2" screws are provided per installation bracket.

■ Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws long

enough for a secure attachment.

■ Speed Nuts and Screws (Provided). Extension brackets come with speed nuts and screws.

■ Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.

Speed Nut

and Screw

(Provided with Each

Extension Bracket)

#6 x 11/2"

Hex Head Screw

(Provided)

Longer #6 Hex Head Screw

for Use with Spacer Blocks

(Not Provided)

GETTING STARTED

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Installation Overview

■ Your order will include four Installation brackets per shade, either standard installation

brackets, optional swivel brackets, or end mount brackets.

➤ Optional swivel brackets can be used with inside mounted shades only.

■ Installation brackets are required for both the headrail and the bottom rail, so they are

mounted at the top and bottom of the window opening.

Mounting Types and Window Terminology

If the installation brackets are mounted correctly, the rest of the installation process follows very easily. To prepare for this important ﬁrst step, review the mounting types and basic window terminology illustrated below.

■ Refer to the appropriate page below based on your order:

➤ Inside Mount

— Page 4

➤ Outside Mount

— Page 5

➤ End Mount

— Page 7

Outside Mount

Shade mounts outside

window opening.

Inside Mount

Shade ﬁts within window opening.

Collectively, the sill and

jambs are called the

“window casement.”

Jamb

Head Jamb

Sill

/4"

Standard

Installation

Bracket

/8"

Standard

Installation

Bracket

/4"

Swivel

Bracket

(Optional)

/8"

Swivel

Bracket

(Optional)

/8"

End Mount

Bracket

/4"

End Mount

Bracket

INSTALLATION

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Standard

Installation Bracket

Optional

Swivel Bracket

Mount the Installation Brackets — Inside Mount

■ Mark 1

" from each jamb for the headrail and the bottom rail.

■ Center the brackets on your marks, then mark the location of the screw holes.

➤ The required mounting depth varies

depending on the fabric pleat size and type of installation bracket. Refer to the chart for depth requirements.

➤ For fully recessed mounting, the entire

shade is inside the window casement.

IMPORTANT: The front edges of the

installation brackets must be level and aligned.

Depth Chart For BracketPlacement

Bracket

Type

Minimum

Fully

Recessed

/8" Standard 1" 15/8"

/4" Standard* 11/4" 23/8"

/8" Swivel

/2" 11/4"

/4" Swivel*

/2" 2"

*Double and triple honeycomb fabrics use

/4"

brackets.

Jamb Jamb

11/2" 1

/2"

■ Drill the screw holes using a 3/32" drill bit.

IMPORTANT: Use drywall anchors when mounting into drywall.

■ Attach the installation brackets at the top and bottom of the window opening using the

screws provided.

➤ Check that the mounting surface is level and the brackets are aligned. If mounting to a

heavily textured surface, shim the brackets, if needed.

Proceed to “Install the Shade” on page 8.

INSTALLATION

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Mount the Installation Brackets — Outside Mount

■ Center the headrail over the window opening at the desired height. Use a pencil to lightly

mark each end of the headrail and the bottom rail.

➤ Alternatively, measure the width of the headrail and use that width to mark the rail end

points at the top and bottom of the window opening.

■ Mark 1

" from each end of the headrail.

■ Center the brackets on your marks, then mark each of the screwholes.

➤ A minimum ﬂat vertical surface of

/8" for a 3/8"bracket or 1" for a 3/4" bracket is

required to mount the brackets.

➤ The top of the top installation brackets or extension brackets should be at the desired

shade height.

IMPORTANT: The brackets must be level andaligned to each other.

CAUTION: The rear of the brackets must be ﬂush against a ﬂat mounting surface. Do not

mount brackets oncurved molding.

Headrail End Marks

Window Opening

11/2"

/2"

Extension

Bracket

Installation

Bracket

INSTALLATION

Page 8

■ Drill the screw holes using a 3/32" drill bit.

IMPORTANT: Use drywall anchors when mounting into drywall.

■ Attach the installation brackets or extension brackets at the top and bottom of the window

opening using the screws provided.

IMPORTANT: The front edges of the installation brackets must be level and aligned to

eachother.

■ If using spacer blocks with installation brackets,

attach the spacer block(s) and installation bracket to a ﬂat vertical mounting surface with #6mounting screws long enough for asecure installation.

CAUTION: The rear spacer block must be ﬂush against a ﬂat mounting surface. Do not mount spacer blocks and installation brackets on curvedmolding.

➤ Each spacer block projects the installation bracket

/2" from the mounting surface. A

maximum of 1

/2" of spacer blocks per installation bracket is recommended.

➤ The solid side of the spacer blocks faces the mounting surface.

■ If using extension brackets, attach an installation bracket to

the underside of each extension bracket using the provided screws and speed nuts.

NOTE: Repeat the steps for the bottom rail.

Proceed to “Install the Shade” on page 8.

Spacer

Blocks

Speed

Nut

Screw

INSTALLATION

Page 9

Mount the Installation Brackets — EndMount

End mount the headrail when conventional mounting techniques will not work — for example, in an arched window opening.

Install End Mount Brackets onto the Headrail

■ Slightly remove the end caps from the headrail. Do not remove them all the way.

■ Insert the short end of the specialty

end mount brackets over each of the end caps and under the small fabric channels in the headrail.

■ Push the end mount brackets snugly into the headrail.

■ If necessary, repeat the steps above for the bottom rail.

➤ Standard installation brackets can be used for the bottom rail. See inside mount

procedures on page 4.

Attach the End Mount Brackets

■ Position the fully lowered shade in the window.

■ Gently push the fabric away from the top end mount brackets to allow access to the

screw holes.

■ Secure the brackets using the screws provided.

■ Install the bottom rail using its installation brackets.

Proceed to “Operate the Shade” on page 9.

Small Fabric Channels

Long

End

Short

End

Duette

Headrail

Applause® Headrail

Specialty End

Mount Bracket

Small Fabric Channels

End Ca

INSTALLATION

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Install the Shade

Standard Installation Brackets

■ Position the shade so that the handle face you.

■ Slip the headrail into the installation brackets so

the front of the bracket slides under the front groove on the top of the headrail.

■ Gently roll the back of the headrail up and push

back to snap into place.

■ Tighten the tab screw.

Optional Swivel Brackets

■ Place the swivel brackets in the open position.

■ Place the headrail against the back of the

swivel brackets.

■ Rotate the swivel arm to snap the locking tab under

the headrail.

■ The shade is locked when the push tab is against

the headrail.

Attach the Bottom Rail

■ Allow the shade to hang freely.

■ The bottom rail should be approximately 1" above the

bottom mounted brackets.

■ Pull down on the bottom rail (to engage the spring in the headrail) and install it into the

bottom brackets, as described above.

Tab Screw

Headrail

Push

Tab

Screw Holes

Locking

Tab

Bracket in Open Position

Bracket in Locked Position

INSTALLATION

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Operate the Shade

Standard Top-Down or Bottom-Up Shades: To Raise or Lower the Moving Rail

■ Slowly and steadily push up or down on the moving rail handle.

Allow the fabric to stack evenly.

Top-Down/Bottom-Up Shades: To Raise or Lower the Moving Rails

■ Slowly and steadily push up or down on the moving rail handles. Allow the fabric to stack

evenly.

■ To completely raise the shade (fabric stack at the top), ﬁrst raise the top moving rail fully,

then raise the bottom moving rail.

■ To completely lower the shade (fabric stack at the bottom), ﬁrst lower the bottom moving rail

fully, then lower the top moving rail.

Top-Down Shade

Illustrated

OPERATION

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Problem The shade will not snap into the mounting brackets.

Solution Make sure mounting brackets are level. Loosen the tab screws slightly.

Problem The shade does not raise and lower evenly.

Solution Check the installation brackets. Make sure the shade fabric is not caught

between the bracket tab and the headrail.

Problem The shade length is either too short or too long. Too short: the shade won’t

snap into the bottom bracket. Too long: the fabric buckles.

Solution Shade Height Adjustment

Shade height and adjustments to level the bottom rail can be made by adjusting the cord on the underside of the bottom rail.

■ Locate the ferrule seated in a pocket in the

bottomrail.

■ Remove the ferrule from the pocket by

pulling on the excesscord. If the cord has beentrimmed, pull with needle nose pliers.

■ To shorten the cord, hold the cord tight under

the ferrule. Thenslide the ferrule up towardthe pocket.

■ To lengthen the cord, hold the cord tight

between the pocket and the ferrule. Then slide the ferrule away from the pocket.

■ After adjusting, place the ferrule fully back into

the pocket.

■ Once you are certain of the ﬁnal adjustments,

tape the extra cord length to the bottom rail or place into the groove on the bottom rail for future adjustments.

Bottom Rail

Pocket

Pull cord

to remove

ferrule from

the pocket.

Ferrule

Cord

Slide the

ferrule down

to lengthen

the cord.

Lengthen

To Shorten

Slide the

ferrule up

to shorten

the cord.

Troubleshooting

OPERATION

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Problem The ferrule has come off the cord. How do I re-thread the ferrule?

Solution Thread the end of the cord into the tapered end of the

ferrule. Loop the cord around the ferrule and back through the tapered end. Make sure the loop ﬁts into the groove on the side of the ferrule.

Be sure the cord

loop ﬁts into

the ferrule

groove.

Cord Loop

OPERATION

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Remove The Shade

Standard Brackets

■ Fully raise the shade.

■ While holding the headrail or bottom rail, loosen the

tab screw on each bracket to release the rails.

Swivel Brackets

■ Fully raise the shade.

■ While holding the headrail or bottom rail,

pull the push tab to rotate the swivel arm to the open position to release the rails.

Cleaning Procedures

Hunter Douglas Duette® and Applause® honeycomb shades are made of anti-static, dustresistant fabric which repels dirt and dust. For most honeycomb fabrics, the following cleaning options are available.

Dusting

■ Regular light dusting with a feather duster is all the cleaning that is needed in most

circumstances.

Vacuuming

CAUTION: Do not vacuum Elan® semi-opaque and opaque fabrics.

■ For deeper cleaning, vacuum gently with a brush attachment.

Compressed Air/Hair Dryer (Cool Setting)

■ Use compressed air or a hair-dryer on a cool setting to blow dust and dirt off shades.

Spot-Cleaning

CAUTION: Do not spot-clean Batiste, Commercial Opaque, Elan, and Opalessence™ fabrics.

■ Prepare a solution of warm water and a mild detergent.

■ Dampen a clean cloth in the solution and wring it out.

■ Dab the spot with the dampened cloth until it is gone. Do not rub the fabric.

■ Allow the shade to dry in the completely closed position.

Tab

CARE

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Bathtub Cleaning/Water Immersion

CAUTION: Do not immerse Batiste, Commercial, Elan®, India Silk, Meritage™, Opalessence™, Panache

™

, Renewal™, Royale Textured™, Venue™, and all opaque fabrics.

■ Immerse the shade in a basin or bathtub ﬁlled with warm water and a mild detergent.

IMPORTANT: Never immerse the headrail into the solution.

■ Rinse with clean water.

■ Before removing from the rinse water, fully raise the shade and tilt it to allow excess water

to drain off.

■ Dry the shade completely in the closed position.

Ultrasonic Cleaning

CAUTION: Do not ultrasonically clean fabric-covered valances. Do not ultrasonically clean Batiste, Commercial, and all opaque fabrics.

■ Some honeycomb fabrics can be ultrasonically cleaned by a professional.

■ Specify that a mild detergent solution be used.

IMPORTANT: Never immerse the headrail into the solution.

■ Dry the shade completely in the closed position.

Injection/Extraction Cleaning

This type of professional cleaning injects a cleaning solution into the fabric and extracts the dirty solution in the same motion.

■ Use only the dry method of injection/extraction for

Architella® Elan 3/4" pleats and Panache

/4" fabrics.

■ If using injection/extraction for Batiste Bamboo and Batiste Textured

™

fabrics, specify that no

chemicals are used (wateronly).

CARE

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The Hunter Douglas® Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisﬁed, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

NOTE: In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental

or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you speciﬁc legal rights, and you may also have other rights which vary from state to state.

Different warranty periods and terms apply for commercial products and applications.

Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the

window fashion product or components found to be defective.

COVERED

BY A LIFETIME LIMITED WA RRANTY

• Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below).

• All internal mechanisms.

• Components and brackets.

• Fabric delamination.

• Operational cords for a full 7 years from the date of purchase.

• Repairs and/or replacements will be made with like or similar parts or products.

• Hunter Douglas motorization components are covered for 5 years from the date of purchase.

NOT COVERED

BY A LIFETIME LIMITED WA RRANTY

• Any conditions caused by normal wear and tear.

• Abuse, accidents, misuse or alterations to the product.

• Exposure to the elements (sun damage, wind, water/moisture) and discoloration or fading over time.

• Failure to follow our instructions with respect to measurement, proper installation, cleaning or maintenance.

• Shipping charges, cost of removal and reinstallation.

TO OBTAIN WARRANTY SERV ICE

1. Contact your original dealer (place of purchase) for warranty assistance.

2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations.

3. Contact Hunter Douglas at (888) 501-8364 for technical support, certain parts free of charge, for assistance in obtaining warranty service or for further explanation of our warranty.

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