Copyright 2011 by HumanWare Limited, all rights
reserved. No part of this publication may be reproduced
or distributed in any form or by any means, or stored in
a database or retrieval system, without the prior
written permission of HumanWare Limited.
Every effort has been made to ensure that the
information contained in this publication is correct at
the time of issue. Neither HumanWare Limited, nor its
agents, assume any responsibility for errors or
omissions. Nor is any liability assumed for damages
resulting from the use of the information contained
herein.
About HumanWare
HumanWare (http://www.humanware.com) is the
global leader in assistive technologies for the print
disabled. HumanWare creates products for people who
are blind, have low vision and/or have learning
disabilities. The innovative range of HumanWare
products includes BrailleNote, the leading productivity
device for the blind in education and business, as well
as for personal use; the Victor Reader line, the world's
leading digital audiobook players; myReader2,
HumanWare’s unique "auto-reader" for people with low
vision and SmartView Synergy SI.
iv
Important Safety Instructions
Follow all warnings, cautions, and instructions marked
on the product.
Carefully read the instructions described in this user
guide prior to using the SmartView Synergy SI.
Only use or store the SmartView Synergy SI on stable
and solid surfaces.
Keep away from water or high humidity. Do not
submerge.
Only use cables provided with the SmartView Synergy
SI.
The power supply cord is a disconnect device for
pluggable equipment. The socket-outlet should be
installed near the equipment, and be easily accessible.
This product should be operated from the type of power
indicated on the marking label. If you are not sure of
the type of power available, consult your dealer or local
power company.
Refer all servicing of this product to qualified service
personnel. Do not attempt to service it yourself, as
v
opening or removing covers may expose you to
dangerous voltage points or other risks.
The above exclamation point within an equilateral
triangle is intended to inform the user to the presence
of important operating and maintenance (servicing)
instructions in the literature accompanying the
appliance.
The appliance is not to be used by children or persons
with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have
been given supervision or instruction.
vi
The above LED light warning label is intended to inform
the user to the presence of a Class 2 LED product. The
LED light warning label is placed on the bottom side of
the plastic head of the base unit, as shown in the
drawing below. The user must not stare at the Class 2
LED light sources that are located on the bottom side of
the plastic head; Class 2 LED light sources are the two
white lights.
vii
Caution
viii
Susceptibility to Interference
There may be temporary degradation of the image
when the SmartView Synergy SI is subjected to a
strong radio-frequency field, electro-static discharge or
transient electrical noise. An electro-static discharge
(caused by static electricity) may cause the screen to
go blank. If this happens, switch the unit off and on
again.
Medical Compliance Warnings
This product is equipped with a 3-wire grounding type
plug as a safety feature. This plug has a third
(grounding) pin and can only be plugged into a
grounding-type power outlet. If necessary, contact an
ix
electrician to replace your power outlet with a
grounding-type power outlet.
This product should be operated with the external
power supply indicated on the marking label to ensure
compliance with the requirements of IEC 60601-1. The
external power supply must be of the following
manufacturer and model:
Manufacturer: GlobTek, Inc.
Model Number: GTM9100P10012
Electromagnetic compatibility: The use of accessories
and cables other than those specified by HumanWare
may result in increased emissions or decreased
immunity of the SmartView Synergy SI.
Placement of equipment: The SmartView Synergy SI
should not be used adjacent to or stacked with other
equipment.
FCC Warning
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This
x
equipment generates and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to
radio communications. However, there is no guarantee
that interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception, which can
be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by
one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and
receiver.
—Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV
technician for help.
Notice for Canada.
This Class B digital apparatus meets all requirements of
the Canadian Interference-Causing Equipment
regulations.
xi
Table of Contents
1 Overview of SmartView Synergy SI .......................... 1
9 Customer support ................................................... 25
xiii
1 Overview of SmartView Synergy SI
1.1 Introduction
SmartView Synergy SI is an electronic desktop
magnifier that enlarges text, objects and actions to
help restore and maintain independence for people
with macular degeneration, diabetic retinopathy or
other low vision eye conditions.
1.2 Unpacking the system
The package contains the following items:
Synergy SI Base unit
LCD screen
Control panel
Power supply (AC power cable and Universal
power supply)
User Guide
Getting Started Guide
Tutorial DVD
1.3 Configuration
The SmartView Synergy SI has an integrated 22" LCD
screen and a fixed Control panel. A remote control
panel is optional.
Note: The Remote control panel is attached to the base
of the unit by a cable. The Fixed control panel is
attached to the integrated LCD screen. All features of
the control panel are also found on the remote control
panel.
1
1.4 Assembly
1- Remove Base unit from the box by holding the
bottom of the base.
2- Remove LCD screen from the box.
3- Position the LCD screen on the top of the arm and
slide it carefully.
2
4- Push the bottom edge of the LCD screen so that it
sits firmly on the metal bracket.
5- Locate the plastic hook on top of the arm and push
the hook toward the screen to ensure that it locks
into place.
3
6- Remove the metal locking pin holding the arm in
position. The LCD can now be freely moved up and
down. For safekeeping, insert the metal locking pin
in the clip located on the back side of the screen.
You may need the locking pin if you plan on
shipping your unit.
7- Connect the video and power cables to the LCD.
8- Connect the power supply and power cord.
4
Note: The unit may come pre-assembled.
Warning: Do not lift the unit by the arm. Only lift by
holding the bottom of the base.
5
1.5 Physical description of SmartView Synergy SI
1.5.1 SmartView Synergy SI
1- LCD Screen
2- Front Control Panel
3- Camera and Page Locator Light
4- Table Lock
5- Reading Table
6- Rear Panel
6
1.5.2 Rear panel
1- Power connector
2- USB maintenance port
3- Remote control panel connector
1.5.3 Using the Reading Table
Use the Reading Table to move the items you wish to
magnify. To read a text, move the table towards you
and locate the beginning of the sentence. As you
continue reading, move the table to the left to follow
the sentence. To change lines, move the table to the
right and slightly away from you.
The Reading table is equipped with a Table Lock. It is
located in the center of the front edge of the table.
This feature allows you to set the resistance of the
Reading table. To increase the resistance of the
Reading Table, move the slider to the right. The more
you push the slider to the right, the more difficult it
will be to move the Reading Table. This will provide
you with more control and will decrease the chances of
7
accidentally moving away from what you were viewing.
When the slider is completely to the right, the Reading
table will be in locked position. To decrease resistance,
move the Slider to the left.
1.5.4 Adjusting the LCD Screen
The LCD screen’s viewing angles and vertical position
can be adjusted to provide the optimal viewing
experience.
To adjust the LCD screen, hold both sides of the LCD
screen and move the screen up or down to adjust to
your eye level.
Or tilt the screen forward and backward and swivel left
or right until you find the best position.
2 Control panel and buttons.
From left to right, the Control panel is comprised of the
following buttons and knobs:
1- Enhanced contrast button
2- Color button
3- Page Locator
4- Zoom knob
5- Lines and blinds buttons
6- Brightness knob
7- Power button
8
2.1 Description of control panel buttons
2.1.1 Power button
The
Power
button is the last button on the right. It is
used to power on and off the SmartView Synergy SI.
When the Power is on, the lights over the table will
illuminate and the
Power
button will glow green.
2.1.2 Enhanced contrast mode button
The
on the left. When in Color mode, use the
contrast
Enhanced contrast mode
button to switch to Enhanced contrast mode.
button is the first button
Enhanced
Enhanced contrast colors can make text easier to read.
The Synergy SI allows you to view the text with
different color combinations.
Enhanced contrast mode full color set
When in Enhanced contrast mode, press the
contrast
button to cycle through the 16 foreground and
Enhanced
9
background color combinations. The selected color
combination will be saved as your preferred selection
when the unit is powered off.
Enhanced contrast mode restricted color set
You can also limit the range of color combinations. To
toggle between full color set and restricted color set,
press and hold the
seconds, a confirmation beep will be heard if
Enhanced contrast
button for 5
Beep
option is enabled in the main menu.
From a full set of 16 color combinations, pressing and
holding the
Enhanced contrast
button for 5 seconds
will restrict color combinations: current foreground and
background colors, inverted foreground and
background colors, black on white and white on black.
Note that activating restricted colors when current
selection is black on white or white on black will limit
the available choices to these 2 combinations.
Note: The
Enhanced contrast
button is also used to Exit
the menu and the Line and Blinds feature.
2.1.3 Color mode button
When in Enhanced contrast mode, use the
to switch to Color mode. In this mode, images will be
displayed in full color.
10
Color
button
Note: When in viewing mode, pressing and holding the
Color
When in this menu, the
button for 2 seconds will activate the Main menu.
Color
button will be used to
make selections.
2.1.4 Page Locator
The Page locator feature is designed to provide a
reference point on your document, giving you an
indication of where the camera is pointing. Press the
Page Locator
LED. The
button to turn on or off the Page locator
Page Locator
button has an alternate feature
called Find. The Find feature is useful if you wish to
quickly locate what you are looking for on a page. To
activate the Find feature, press and hold the
Page
Locator
button. This lowers the zoom level to a
minimum, thereby allowing you to get a global view of
what is in front of the camera. While still holding the
Page Locator
button, you can adjust the Reading table
to allow the camera to select the region that you wish to
observe. Release the
Page Locator
button to return to
previous zoom level.
2.1.5 Zoom knob
The
Zoom
knob is used to change the magnification
factor of the image seen on the screen. Turn the knob
clockwise to increase magnification or turn
11
counterclockwise to decrease magnification. There are
24 different magnification levels.
2.1.6 Line and Blinds
Line and Blinds is a feature that can help you control
what appears on screen. The line can help you
separate what appears on screen while the blinds can
be useful to block unwanted sections of the text.
Short presses of the
Line and Blinds
button will cycle
through the following options:
One horizontal line over the display
One vertical line over the display
Horizontal blinds over the display
Vertical blinds over the display
No line or blinds
The position of the line and the width of the blinds can
be adjusted. Use the
Brightness
knob to adjust the
position of the line. To modify the width of the blinds,
press and hold the
Line and Blinds
button for 2
seconds. After a short beep, you will be able to use the
Brightness
knob to adjust the width of the blinds.
2.1.7 Brightness knob
While in Enhanced Contrast or Color mode, turn the
Brightness
knob clockwise or counterclockwise to
12
increase or decrease the Brightness level. Separate
brightness levels will be saved for Enhanced Contrast
or Color modes.
Notes: When in the Menu, the
to cycle through menu options. The
Brightness
Brightness
knob is used
knob is
also used to adjust Brightness and Color through the
menu.
When Using the Line and Blinds option, the
Brightness
knob is used to move and adjust the line and blinds.
When used to navigate menu options or to adjust Line
and Blinds, the
Brightness
knob will not modify current
Brightness levels.
3 Main Menu
To access the main menu, press and hold the
Color
button for 2 seconds. A beep will be heard and the
Main menu will appear on the screen. Note that nonerror beeps can be disabled in the Main menu.
3.1 Navigating the menu
While in the menu, the normal functions of the control
panel will be replaced by menu functions.
The
Brightness
knob is used to move up and down the
menu items.
13
The
The
Color
button is used to select an option.
Enhanced contrast
button is used to move up from
the Language submenu to the Main menu. It is also
used to exit the Main menu back to the application.
3.2 Using Sliders
Sliders are used when accessing the Color menu item.
When a slider is displayed, use the
Brightness
knob to
make adjustments. A clockwise rotation of the
Brightness
knob will increase the value of the
parameter while a counter-clockwise rotation will
decrease the value of the parameter. To confirm the
new value, press the
Color
button. To cancel the
changes made to the selected parameter and return to
the menu, press the
Enhanced contrast
button.
14
3.3 Main menu items
The Main menu is comprised of the following items:
Color (Color mode only)
Selecting this menu item will display a Color slider bar
that will allow you to adjust color levels. Colors can
only be adjusted in Color mode. Any attempt to adjust
color in text mode will result in an error beep.
Color Preset (Color mode only)
This feature allows you to quickly alternate between
two sets of color levels. By default, these are set as
natural colors and enhanced colors. They act as preset
values that you can select and modify.
Focus
Use this feature to alternate between Automatic and
Fixed focus. The Fixed focus option is useful in
situations where you don’t want to focus on an object
entering the field of vision. For example, when writing,
you don’t want the camera to focus on your hand or the
pen.
15
Beep
This menu item allows you to disable non-essential
system beeps. Error beeps will remain activated.
Language
This menu item allows you to select the screen display
language. The following languages are supported:
English US, French Canadian, English UK, German,
Spanish, Finnish, Italian, Dutch, Norwegian,
Portuguese, and Swedish.
Zoom Display
Select this option to enable or disable the zoom level
display when adjusting magnification.
Lighting
Two options are available: 50 Hz and 60Hz. Select
according to your country's electricity frequency. For
ex: 50Hz is used in Europe and Japan, 60 Hz in North
America.
Splash Screen
This menu item is used to enable or disable the splash
screen when the system is started.
16
System Information
Selecting this option will display the splash screen
normally seen when starting the system.
Factory Defaults
Use this option to return the system to its original
settings.
4 Maintenance and Troubleshooting
4.1 Maintenance
Wipe your SmartView Synergy SI with a clean, soft
cloth.
4.2 Troubleshooting
If the screen is blank:
Turn off unit and turn it on again. This will restore
default video configuration.
Check that the Universal power supply is
connected to the AC power cable. Make sure the
other end of the AC power cable is connected to
the electrical outlet and the other end of the
Universal power supply is connected to the
SmartView.
17
Check that the power is switched on at the wall
socket.
Check that the green power light is glowing.
Check that all cables are properly plugged in.
Check that the monitor is switched on. This only
applies to external monitors. The LCD screen is
automatically powered when the unit is turned on.
Check that the Brightness level is turned up.
Turn the Zoom knob anti-clockwise for minimum
magnification.
If the image is out of focus:
Try moving your reading material off the reading
table and then putting it back again.
Check if the Focus is set to Automatic or Fixed. For
additional information, please look for Focus in
the Main menu items section.
Clean the monitor screen with a glass cleaning
solution.
If the text looks gray or low in contrast:
18
Press the Enhanced contrast button to set the unit
in High Contrast mode.
Check the Brightness. It should be set to at least
50%. Please consult the Enhanced Contrast mode
section for additional information.
If the colors are difficult to detect:
Check that the color setting in the menu is 100%.
Check that the lights over the reading table are
working.
If the brightness is low:
Check the Brightness. Use the
Brightness knob
make adjustments. Remember that there are
different settings for Color and Enhanced contrast
modes.
Check that both lights over the reading table are
working.
to
If the Page Locator light does not appear:
19
Remove any objects from the reading table and
then see if the Page Locator light is visible against
the surface of the table.
Certain colors found on your reading material may
camouflage the light of the Page Locator. It is best
seen on white paper.
If there is a limited number of false colors:
Press the
Enhanced contrast
that the SmartView Synergy SI is in Enhanced
contrast mode.
Press and hold the
Enhanced contrast
seconds until you hear a beep.
If you are stuck in the menu:
Press the
Press the
then press the
Enhanced contrast
Power
button to switch off the machine,
Power
button again to switch on
and restart.
button to make sure
button for 5
button.
If the Start-Up screen stays on:
20
Press the
press the
Power
Power
button to switch off the machine, then
button again to switch on and restart.
Contact dealer or technical support.
If the SmartView Synergy SI resets:
Check all the connections and make sure that they are
plugged in properly.
Contact Help Desk if the machine keeps resetting.
If the Reading Table does not move:
Make sure that the Table lock is not engaged. The
Reading Table is locked if the Slider is at the
rightmost position. To unlock and reduce friction,
move the slider to the left.
Make sure there are no obstructions around your
work area preventing you from moving the table.
The table’s track must also be unobstructed.
Other problems:
Turn the SmartView Synergy SI on and off.
21
Configuration
Width
Depth
Min
Height
Max
Height
Weight
22” LCD with
Base
20”/
508
mm
21”
/533
mm
21”
/533
mm
25”
/635
mm
15.7 kg
/
34.6lbs
5 Returning for Service
If you have a problem with your SmartView Synergy SI,
please contact your dealer or Technical support.
6 Disposal
At the end of the life of the SmartView Synergy SI, its
internal components must be disposed in compliance
with the local authorities.
The SmartView Synergy SI contains no hazardous
materials. For disposal, return to HumanWare or follow
local governing ordinances or hospital procedure.
7 Technical Specifications
Product Dimensions and weight
Magnification range
22" display: 3x to 75x
22
Illumination
Class 2 LED Product
Average lifetime: greater than 50,000 hours
Power Supply
Input voltage: 100-240 V AC
Frequency: 50-60 Hz
Input current: 0.9 A
Power usage: 92W
Equipment Classification (IEC 601-1)
Type of Protection: Class 1
Enclosure Degree of Protection: IP20
Mode of Operation: Continuous
Environmental
Operating Temperature: 10 to 40º C
Transport & Storage Temperature: -20 to 60º C
23
Operating Humidity: 20% to 80% (RH)
Transport & Storage Humidity: 10% to 95% (RH)
Operating Altitude: -200 to 2000 m
Transport & Storage Altitude : -200 to 12 000 m
Transport & Storage Barometric Pressure : 70-103
kPa
8 Manufacturer Warranty
This device is a high quality product, built and
packaged with care. All units and components are
guaranteed against any operational defects as follows:
US and Canada: three (3) year
Europe: two (2) years
Australia and New Zealand: two (2) years
Other countries: one (1) year
Warranty covers parts and labor. If any defect should
occur, please contact your local distributor or the
manufacturer.
Note: Warranty terms may periodically change, please
consult our website for the latest information.
Conditions and Limitations:
No replacement or repair covered by the warranty will
be carried out unless the unit is accompanied by a copy
of the original bill of purchase. Please retain your
24
original. If the unit has to be returned, please use the
original packaging. Make sure to lock the arm in low
position using the locking pin. This warranty applies to
all cases where the damage is not a result of improper
use, mistreatment, negligence or acts of God.
Please contact HumanWare or check on our website for
versions of this manual in other languages.
9 Customer support
For customer support, please contact the HumanWare
office nearest you or visit our Web site at:
www.humanware.com
Global: support@humanware.com
North America: 1 (800) 722 3393 or e-mail to
us.support@humanware.com
Europe: 01933 415800 or e-mail to
eu.support@humanware.com
Australia / Asia: (02) 9686 2600 or e-mail to
au.sales@humanware.com
[end of document v. 9-20110401]
25
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