Human Touch ZeroG 3.0 Use & Care Manual

use & care manual

ENG FRC ESN

use & care manual

mode d’emploi et d’entretien

manual de uso y cuidado

Register your product ONLINE today

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Register your product ONLINE today

www.humantouch.com/register

©2017 Human Touch®, LLC. Patents pending and intellectual property rights enforced.

No medical claims are warranted or implied by the use of this product.

Human Touch is a trademark of Human Touch®, LLC.

ZeroG 30-NA-A0

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800.355.2762

3.0

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The ZeroG® 3.0 MASSAGE CHAIR provides a remarkable full-body massage using

Human Touch Technology® specifically designed to enhance the way you feel. The

Smart 3D FlexGlide® massage engine simulates the expert techniques of massage

professionals, leaving you relaxed, your body restored, and ready to live life to its

fullest. Take a seat, recline to zero-gravity, and just enjoy the targeted benefits that

will provide relief for your tired, tight and stressed muscles. Your Human Touch

massage chair is the perfect bridge between state-of-the-art technology and the

ancient healing art of massage. Enjoy an impressive selection of features bundled

into the most modern massage chair designed for any luxury living space. It’s a

key ingredient for a balanced life—and it’s right in your own home!

To ensure that you don’t overlook any of your chair’s features, and that you use it

safely, read this manual carefully. Then sit back, relax, and enjoy!

welcome to human touch

®

3.0

For more than 35 years, Human Touch has established itself as an industry
leader that is changing the lives of its customers with products and services that
help them feel, perform, and live their best. Developed in cooperation with the
medical community and industry experts, we deliver products that blend patented
technology, craftsmanship and intelligent ergonomics with superior design to
enable therapeutic relief for everyone.

Our industry-leading massage chairs, Perfect Chair® recliners and evolving set of
innovative solutions share attributes in their ease-of-use, attention to performance
and quality, and design to adapt to most any lifestyle. These attributes are highly
valued by our customers and garner broad industry award and recognition. As
a result, Human Touch empowers people to enjoy greater health and vitality in
their professions, pursuits and everyday lives. And with a population increasingly
aware of the benefits of wellness, Human Touch extends its brand leadership and
available solutions for the benefit of everyone.

Register your product at www.humantouch.com to ensure your product is
in our system to simplify the warranty process should you ever need it.

humantouch.com

Proudly endorsed by:

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Grounding Instructions:

This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance
for electrical current to reduce the risk of electric shock. This product is equipped with a cord having an equipment­grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances.

DANGER: Improper connection of the equipment-grounding conductor can result in a risk of electronic shock.

Check with a qualified electrician or serviceman if you are in doubt as to whether this product is properly grounded.
Do not modify the plug provided with the product – if it will not fit the outlet, have a proper outlet installed by a
qualified electrician.

This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug illustrated in
sketch (A). A temporary adapter that looks like the adapter used in sketches (B) and (C) may be used to connect this
plug to a 2-pole receptacle as shown in sketch (B), if a properly grounded plug is not available. The temporary adapter
should be used only until a properly grounded outlet (sketch A) can be installed by a qualified electrician. The green
colored, rigid ear tab or the like extending from the adapter must be connected to a permanent ground such as a
properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by a metal screw.

Grounding methods:

For all grounded cord-connected products:

Grounded

Outlet

Grounded
Outlet Box

Adapter

Tab for

Grounding Screw

Metal
Screw

(A)

(B)

(C)

The use of a temporary adaptor is not permitted in Canada.

Grounding

Pin

keep it safe

Read all instructions before using this appliance.

SAVE THESE INSTRUCTIONS

Safety Precautions

IMPORTANT SAFETY INSTRUCTIONS

• Do not put hands or fingers near the massage mechanism or rollers while this product is running. Touching the mechanism
can result in injury from the rollers squeezing together.

• If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in
order to avoid a hazard.

• An appliance should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or
taking off parts.

• Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.

• Close supervision is necessary when this product is used by, on, or near children, invalids, or disabled persons. Keep
children away from extended foot support (or other similar parts).

• Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.

• Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged,
or dropped into water. Return this product to a service center for examination and repair.

• Do not carry this appliance by supply cord or use cord as a handle.

• Always keep the power cord away from heated surfaces.

• Never operate this product with the air openings blocked. Keep the air openings free of lint, hair, and the like.

• Never drop or insert any object into any opening.

• Do not use outdoors.

• Do not operate where aerosol (spray) products are being used or where oxygen is being administered.

• To disconnect, turn all controls to the OFF position, then remove plug from outlet.

• Do not massage any area of the body that is swollen, inflamed or covered with skin eruptions.

• Do not use on unexplained calf pain.

• Do not use this product when standing on a damp floor, or when any part of the body is in contact with plumbing or any
similar ground.

• Connect this appliance to a properly grounded outlet only. See GROUNDING INSTRUCTIONS.

• Use heated surfaces carefully. May cause serious burns. Do not use over sensitive skin area or in the presence or poor circulation.
The unattended use of heat by children or incapacitated persons may be dangerous.

• Do not use this product if noise above normal sound is heard.

• Do not stand on or in appliance. Use only while seated.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

DANGER: To reduce the risk of electrical shock

Always unplug this product from the electrical outlet immediately after using and before cleaning.

WARNING: To reduce the risk of burns, fire, electric shock or injury to persons:

• Comfortable clothing is recommended while using this product.

• This product was meant to be used in a relaxed position. Never force any body part into the backrest area while the rollers
are moving.

• If you feel any abnormal discomfort during the operation of this product, turn off the power immediately and do not use the
product. Consult your physician.

• Do not sit on the controller.

• Do not pull on the AC cord.

• When using this product after it has been in storage, check to see that the product is operating properly prior to use.

• Always confirm that there are no obstacles behind the product and that there is sufficient space to recline.

When using an electrical appliance, basic precautions should always be followed, including the following:

Do not attempt to repair this product yourself.

This product is designed for personal in-home use. Commercial use will void warranty.

WARNING: This product is equipped with a thermal resetting protection device. This is an added safety feature

to protect you and this product from overheating. If the product should suddenly stop and will not start, turn the
main power switch, located on the back of the product, off and do not operate the product for at least 30 minutes.
Failure to turn the product off may result in the product starting unexpectedly when the device cools.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

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get ready

Unpack the box

NOTE: When enjoying a massage,

flip the head pillow and headrest flap
over the backrest to increase neck and
shoulder massage intensity.

Your Human Touch massage chair comes fully assembled.

Just take a seat and you’re set to go!

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Chair

POWER ON

Plug the power cord into a grounded power
source. Turn the master power switch (on the
left-hand side of the chair) to On.

Use the Back + button on the remote control
to raise the chair to the upright position.

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take a seat

Using your Human Touch massage chair is easy. Just take a seat and

recline to the desired position. Your Human Touch massage chair helps you
feel better, using Zero-Gravity positioning and a wide variety of massage
techniques that you control. It’s the perfect way to relax and refresh.

For an easier exit, restore the footrest and backrest to their original locations before getting out of the chair.

Make sure the area behind/underneath the footrest is clear of any obstructions before retracting the footrest.

Press and hold the Stop button to stow the footrest and return the chair to the upright position.

EXTEND THE FOOT AND CALF MASSAGER

Have long legs? Simply push your feet against the bottom of the foot and calf massage wells to extend the footrest to a
comfortable position. When you remove your legs, the foot and calf massager automatically returns to the default position.

Do not inhibit the backrest or footrest from power reclining or inclining. Do not attempt to manually recline or incline the
backrest or footrest. Interfering with the power recline will permanently damage the chair.

Use these buttons to adjust
your seating posture

DEPLOY THE FOOTREST

While sitting in the chair, use the legs up button on the controller to deploy the footrest. To use the foot and calf
massager, pull the footrest rotation release handle (located on the right-hand side of the footrest) toward you, then
rotate the footrest away from you until it clicks into position with the calf massager facing up. Do not force the
rotation of the footrest past the point at which it clicks to lock. Excess force may damage the mechanism.

Do not stand or sit on the foot and calf massager.

Release handle

USE ONE-TOUCH CONTROL TO GO TO ZERO

®

With the calf massager facing up, press and hold Go To Zero to place your body in a neutral-posture position,
relieving pressure from head to toe for maximum comfort.

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take control

Now choose a massage technique. Your Human Touch massage chair lets you customize your massage

using a wide variety of massage modes. Choose from three stationary massage modes and a rolling
massage, or combine them. Use the Range button to tailor your vertical massage range, or use the
Position buttons to target your massage to a specific area. Or, let the chair take control—just select
one of the three auto massage programs, which focus your massage on your full, upper, or lower
back. No matter how you use it, Human Touch Technology offers maximum massage flexibility and
refreshing benefits.

When you’re not using the remote, store it in
the convenient pocket on the left side of the
seat cushion, so it’s out of the way.

Targeted Muscle Benefits — Four

massage modes let you customize

your massage. (See page 9)

Intensity 3D — Set the upper and lower
back 3D massage intensity independently
to soft, medium, or intense.

Position — Use this button along with any
stationary massage mode, to set the massage
head to the desired position on the backrest.
You can press this button before or after
selecting the massage mode.

Width — Focus or diffuse massage
pressure by selecting the wide, medium, or
narrow setting. This feature works with Flex
and Ease massage modes. Select the width
setting after selecting a massage mode.

Range — Choose from seven

settings to personalize your

vertical massage range.

Stop/Park — Stops the massage
and returns the massage head to

the top of the backrest.

Stop — Stops the massage.

Calf/Foot — Select calf and foot

massage mode independently. Press to
toggle through two fixed speeds and an
auto massage program.

Power Recline — Press and hold

to recline/incline backrest.

Power Footrest Deploy —

Controls the footrest angle for

recline comfort and massage.

Full / Upper / Lower — Three unique
auto massage programs automatically

massage you for 15 minutes each,

using a variety of massage modes. The

corresponding LED lights to indicate

which massage mode is currently in use.

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Soothing, sensitive and oh so luxurious, our new FlexGlide massage solution delivers a stress-reducing
experience like never before. Free from the pinching and friction associated with typical massage chairs,
every contour of your body is therapeutically touched by the unparalleled flexibility and seamless glide
of our patent pending FlexGlide orbital technology. Much like a masseuse upgrading you from a dry to a
warm oil massage, the FlexGlide experience will have you basking in the glow of ultimate relaxation.

FlexGlide

®

Patent pending Human Touch Orbital Massage Technology.

Targeted Benefit

What It Does

Benefits

Stretch

Flex

Tone

Ease

Understanding Targeted Benefits

Rolls gently up and down your
back near your spine.

Kneads your back in a small,
circular motion on both sides
of your spine simultaneously.

Alternates rapid-tapping strokes
along the spine to stimulate both
spinal muscles and spinal joint
areas, emulating the percussive
massage technique used in sports
medicine for deep muscle therapy.

Combines circular kneading
motion with rapid-tapping
percussion strokes.

Warms and loosens your
muscles, preparing your back
for deeper massage. Relieves
muscle tension, improves
circulation and relaxes the back.

Relieves muscle tension and
spinal pressure, improves
circulation and invigorates the
back, all at once.

Flexes spinal joints and
relieves pressure on the
spinal column, invigorating
the entire back area.

Relieves tension and soreness
by lifting and stretching
muscles. Improves circulation
and helps bring vital nutrients
to the spinal area.

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Speed — When enjoying a stretch, flex,

or tone massage, select slow or fast
massage speeds.

ZeroG (One-step press and hold)

— Fully reclines the backrest and

raises the footrest, placing your

body in a neutral-posture position.

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To keep your product working and looking its best, please follow
these simple care guidelines.

care and maintenance

WARNING:

1. Be sure to disconnect the power cord from the electrical outlet before cleaning.

2. When cleaning the controller or power switch, use a dry cloth only. Never use a damp cloth to clean the controller
or power switch.

3. Be sure to test any cleaning solution on a small, inconspicuous part of the product to ensure that the color does
not fade prior to using the solution on the entire product surface.

4. Do not use benzene, thinner or any other solvents on your product.

Cleaning Code Standard: W

To maintain your Human Touch product in optimum condition, dust it frequently and/or vacuum it with a soft brush
vacuum extension. SofSuede® products can also be brushed with a suede brush. If your product becomes dirty, use a
water-based upholstery cleaner only. To treat stains, spot clean with an upholstery shampoo or a mild detergent foam.

Maintenance and Repair:

1. The mechanics of this product are specially designed and constructed to be maintenance free. No periodic lubrication
or servicing is required.

2. Your chair should only be serviced by an authorized service center.

3. Replacement EasySleeves foot and claf massage well inserts are available from Human Touch, for an additional charge.

Use and Storage Environment:

1. When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled and that
the unit be placed in an environment free of dust and moisture.

2. Do not store near heat or open flame.

3. Do not leave this product exposed to direct sunlight for long periods of time. This may cause fading or damage.

4. Do not use or store in extreme temperatures; product stored in cold temperatures may require 48 hours at room
temperature to function properly.

5. Product should be used and stored in an environment with non-condensing humidity ranging from 10 to 80%;
excessive humidity will damage the mechanics.

customize massage intensity

and backrest comfort

The massage-softening pad softens massage intensity and enhances backrest comfort. For a stronger
massage, remove the massage-softening pad. But keep it handy, in case you want to replace it in the future.

Open the pocket on the inside of the backrest pad, then remove the massage-softening pad.

Operating Voltage: AC110-120V 60 Hz
Power Consumption: 1.2A
Chair Size (reclined): 48” L x 28” W x 43” H
Product Weight:

145 Lbs.
Required Recline Clearance: 7”
Maximum Load Weight: 285 Lbs.

*Specifications are subject to change without prior notice.

Specifications*

Backrest pad

Massage-softening pad