Human Touch Laptop Desk User Manual

troubleshooting guide

Perfect Chair

®

Laptop Desk

©2012 Human Touch, LLC. All rights reserved.
November 30, 2012

Please forward any questions or comments regarding this Troubleshooting Guide to
[e-mail].

Laptop Desk Troubleshooting

Choose from the following issues:

Issue: Do the following:

I am missing a part.

Confirm that the part is contained in the

“Complete Laptop Desk Spare Part Kit
Contents”

HT0711).

then send the kit (part number

My desk won’t stay
level - the leveling
screw won’t stay tight
in the hole.

My desk gets harder
and harder to push
away from/toward the
chair over time, even
though I have not
tightened the screw.

I can’t get the screws
to secure the metal
plates to the wood arm
into the holes.

Replace Laptop Desk Collar (part number
HT0712).

This is caused by pushing the Laptop Desk
away from or toward the chair with the tension
screw in a very tight position. Replace the
Laptop Desk Collar (part number HT0712) and
Post (part number HT0713).

There are detailed installation steps in the Use
& Care manual section entitled “Install the
Mounting Bracket.” It is imperative that these
instructions are followed to ensure that all of the
holes are properly aligned.

Laptop Desk Troubleshooting Guide 1

Issue: Do the following:

1. Make sure you have followed the instructions
in the Use & Care manual section entitled
“Install the Mounting Bracket” to ensure that
all holes are aligned properly.

2. Make sure you have inserted the screws

I can’t get the screws
to secure the armrest
cap back in.

I can’t get the edge
stops into the holes on
the front of the laptop
desk.

straight into the holes—if there is significant
tension on the screw when turning it STOP,
remove the screw, and reinsert it straight.
Installing screws at an angle may strip the
screw holes, rendering the armrest cap
unusable.

3. Press downward an the armrest cap while
turning the screw, to relieve tension on the
screw.

You must squeeze the ends of the edge stops
while inserting them into the holes and
continue squeezing them until you can feel
them slide easily into the holes. Failure to do
this will eventually enlarge the holes so the edge
stops no longer work.

Complete Laptop Desk Spare Part Kit Contents

2 Laptop Desk Troubleshooting Guide

Human Touch, LLC

3030 Walnut Ave.

Long Beach, CA 90807

humantouch.com