• Failure to install, maintain and/or operate this product according to the manufacturer’s
instructions may result in conditions which can produce serious injury, death and/or
property damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically
recommended or published in this Service Manual and unless you underst and and have the
skills to carry out the servicing.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the product is properly grounded and to reduce the risk of fire,
electric shock, serious injury or death.
W006R2
WARNING
Safety Information
Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,”
“WARNING,” and “DANGER”) followed by specific instructions. These precautions are intended for the personal
safety of the operator, user, servicer and those maintaining the machine.
DANGER
Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury
or death.
WARNING
Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.
CAUTION
Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or
property damage.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT
The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will
occur if the procedure is not followed.
NOTE
The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is
important but not hazard related.
In the interest of safety, some general precautions relating to the operation of this machine follow.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to
improper assembly or adjustments subjecting you, or the inexperienced person making such
repairs, to the risk of serious injury, electrical shock, or death.
W007
WARNING
If you or an unqualified person perform service on your product, you must assume the
responsibility for any personal injury or property damage which may result. The manufacturer
will not be responsible for any injury or property damage arising from improper service and/or
service procedures.
NOTE: The WARNINGS and IMPORTANT
INSTRUCTIONS appearing in this manual are not
meant to cover all possible conditions and situations
that may occur. Common sense, caution and care
must be exercised when installing, maintaining or
operating the washer.
Always contact your dealer, distributor, service agent
or the manufacturer about any problems or conditions
you do not understand.
Locating an Authorized Servicer
Alliance Laundry Systems is not responsible for
personal injury or property damage resulting from
improper service. Review all service information
before beginning repairs.
Warranty service must be performed by an authorized
technician, using authorized factory parts. If service is
required after the warranty expires, Alliance Laundry
Systems also recommends contacting an authorized
technician and using authorized factory parts.
The cycle begins with a wash fill. The water
temperature is determined by the temperature selector.
While water fills the washtub, a column of air is
trapped in a pressure bulb and hose. The air pressure
continues to increase as the washtub fills with water
until it is great enough to activate the pressure switch.
The pressure switch then causes the wash fill to stop
and wash agitation to begin. However , the loading door
must be closed for the washer to agitate or spin.
The washer uses a reversing type motor, a special drive
belt and an idler assembly. The idler assembly applies
tension to the outside of the drive belt.
During agitation, the motor runs in the
counterclockwise direction. The spring tension on the
idler pulley applies the tension required to reduce the
slack on the drive belt and maintain maximum belt to
motor pulley contact. This eliminates belt slippage and
ensures an efficient w ash ac tion, even with extra lar ge
loads.
The belt drives the transmission drive pulley in the
counterclockwise direction. The pulley drives the helix
which is splined to the input shaft of the transmission.
This causes the input shaft to turn inside of a roller
clutch which is pressed into the transmission cover.
This roller clutch acts as a bearing in the
counterclockwise direction allowing the transmission
gears to operate. The transmission’s rack and pinion
gear design produces a 210 degree agitation st roke at
the output shaft of the transmission which drives the
agitator. The brake assembly remains locked during the
agitation mode since no pressure is applied to it by the
transmission drive pulley.
The drive pulley turns clockwise riding up the ramps of
the helix, exerting pressure on the brake and forcing it
to release from brake pads. The helix drives the input
shaft of the transmission, and when the input shaft turns
in the clockwise direction the roller clutch locks onto
the shaft causing the entire transmission assembly to
turn. None of the gears in the transmission are
operating at this time. The hub of the washtub is splined
to the transmission tube and rotates with the
transmission assembly. The centrifugal force created
by the spinning washtub causes water to be extracted
from the clothes.
Water is introduced during the first spin to “SPRAY”
the garments and remove suds from them. The initial
spin is followed by rinse agitation to rinse away any
detergent residue. The washer fills and then agitates
like the wash portion of the cycle. Following rinse
agitation, a final spin extracts the rinse water from the
clothes preparing them for the dryer.
After the wash agitation is completed, the timer
advances into the first spin. During spin, the motor
reverses turning in the clockwise direction to spin the
water out of the washtub.
As water is removed by the pump and the momentum
of the washtub increases, the idler spring tension
gradually overcomes the belt tension removing the belt
slack. This eventually increases the belt to pulley
contact until maximum spin speed is achieved.
The combination of water, washtub and load weight
cause the drive belt tension on the idler side of the belt
to overtake the idler spring pressure allowing the belt to
become slack on the opposite side. This reduces the
belt to pulley contact and allows slipping between the
belt and pulley.
If literature or replacement parts are required, contact
the source from whom the machine was purchased or
contact Alliance Laundry Systems at (920) 748-3950
for the name and address of the nearest authorized parts
distributor.
For technical assistance, call (920) 748-3121.
Nameplate Location
When calling or writing about your product, be sure to
mention model and serial numbers. Model and serial
numbers are located on nameplate(s) as shown.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
General Troubleshooting
IMPORTANT: Refer to Wiring Diagram for aid in testing washer components.
1.Clicking Noise During Operation on NEWLY Installed Units
If a clicking noise is heard when first starting up a new
topload washer, the noise is related to the belt taking a
temporary “set” around the idler pulley. The set causes
a slight bump in the belt which in turn causes the idler
lever to tap the motor bracket making the clicking
noise. THE BELT DOES NOT NEED TO BE
REPLACED.
To correct this condition please perform the following
break-in procedure:
1.After installing the unit start a fill cycle to
make sure the seals have been lubricated.
2.Stop the fill cycle and place the unit into a
spin cycle.
3.Run the cycle for several minutes until the
belt has warmed up. This will remove the
“set.”
4.Normal use will keep the belt from
resetting.
5.For extended periods of non-use (three to
four weeks), this procedure might need to
be repeated.
A topload washer exhibiting a humming motor in
agitation or spin may require the timer or motor to be
replaced. Refer to flow chart below to determine if the
motor or timer needs to be replaced.
Blow air through
hose to remove
water or replace
hose.
Yes
Refer to
appropriate
wiring diagram.
TLW348S
General Troubleshooting
Timer does not advance.
Is pause part
of normal
operation?
Timer is designed to
pause during fill
periods and when
going from agitate to
spin. Allow completion
of those steps. Some
cycles (delicate) have
additional pauses.
Refer to diagram for
information on time
required.
Yes
Is timer
inoperative?
Test for
continuity
through timer
circuits (refer to
wiring diagram)
and replace if
inoperative.
Yes
Is lid
open?
Close lid. Lid
MUST be closed
any time the
washer is set to
agitate or spin.
Yes
Washer
will not fill?
TLW363S
Has washer
drive motor
over loaded
and motor
thermal
overload been
tripped?
Timer is designed
to stop under
these conditions.
Motor thermal
proctor reset time
may vary
depending upon
the reason for
washer overload,
however, it should
reset within 15
minutes. Check to
ensure washer
was not
overloaded with
clothes.
Yes
Is circuit breaker
to washer tripped,
disconnecting
power to washer?
Reset circuit
breaker.
Yes
Timer pauses until
pressure switch is
satisfied. Timer is
designed to pause
when going from
spin into rinse to
allow the washtub to
stop spinning before
filling. Make sure
timer has advanced
into fill portion of
rinse cycle.
Is timer
motor lead
wire off timer
terminal?
Refer to
appropriate
wiring diagram
and reattach
wire.