Hub Plus Hub Plus Quick Start Guide
Quick S tart Guide
EN
Security control panel
Model Name: Ajax Hub Plus
Intelligent security control panel with Wi-Fi, 3G,
and dual SIM
The Hub Plus coordinates operation of the Ajax security
system and supports connection to up to 150 devices via
the Jeweller wireless protocol, with an effective
communication range of up to 2,000 meters without
obstacles. The hub is controlled via a mobile application
from any point of the world, and an Internet connection is
required for operation. For reliability, three
communication channels are used - Wi-Fi, Ethernet and
2G/3G network of a mobile operator (two SIM-cards).
If any problem occurs, both you and the security
company will be notified immediately. The Hub Plus
is equipped with an accumulator unit providing up to 16
operational hours.
IMPORTANT: This Quick Start Guide contains general
information about the Hub Plus. Before using the device, we
recommend to reviewing the User Manual on the website:
ajax.systems/support/hubs
FUNCTIONAL ELEMENTS
1
2
3
4
5
7
QR
6
8
9
1 - Logo with a light
indicator
2 - SmartBracket
attachment panel
3 - Power supply cable socket
4 - Ethernet cable socket
5 - Slot 2: backup SIM card
(micro-SIM type)
6 - Slot 1: main SIM card
(micro-SIM type)
7 - QR code
8 - Tamper button
9 - Power button
LOCATION SELECTION AND INSTALLATION
There should be a reliable communication with the Ajax
security devices connected to the hub, as well as the Internet
access - via the Wi-Fi (Ethernet) and/or 2G/3G network of a
mobile operator. It is desirable that the hub is kept close to the
vest.
Do not position the Hub Plus:
1. Outside the premises (outdoors).
2. Nearby any metal objects and mirrors causing radio
signal attenuation or screening it.
3. In places with a high radio interference level.
4. Within any premises with the temperature beyond the
range of permissible limits.
The SmartBracket panel is mounted on the surface with
screws or any other no less reliable attachment hardware.
The hub should be fixed on the panel with the bundled
screws.
In installing and operating the Hub Plus, follow the general
electrical safety regulations for using electrical appliances, as
well as the requirements of regulatory legal acts on electrical
safety. It is strictly prohibited to disassemble the device under
voltage and use it with the damaged power cord.
Do not disassemble or modify the Hub Plus or its parts. This
may disrupt the device or lead to its failure.
CONNECTION AND SETTING UP
1. Move the SmartBracket of the panel down, connect the
power cable. Give the Hub access to the Internet by
connecting the Ethernet cable and/or installing a SIM
card of the mobile operator with the disabled PIN code.
2. Press and hold the Power button for 2 seconds to switch
on the Hub — the logo will change the color to the green,
when there are only one of the communication channels
active or to white when both Ethernet and 2G/3G are
connected to the server. If the logo continues to light red,
follow the recommendations in the User Manual.
3. Install the mobile application Ajax Security System:
CONNECTION AND SETTING UP
4. Create an account. Follow the Wizard steps, add the Hub
Plus to the Ajax application - the panel will appear in the
Dashboard and the system information will be updated in
one minute.
5. You can set parameters of the Wi-Fi, Ethernet and
Jeweller protocol in the Hub Plus settings.
6. Add the users to the security system and set the
notifications types: Push notifications, SMS messages
and telephone calls.
7. If you want to arm and disarm the particular rooms or
detectors, please turn on and configure the Group Mode.
CONN ECTING T HE AJAX TO A S ECURIT Y COMPANY
Connection to the central monitoring station is made via
the Contact ID protocol. List of organizations supporting
the Ajax system is available in the menu "Security
companies" in the Hub Plus settings.
COMPLETE SET
1. Hub Plus.
2. Power supply cable.
3. Ethernet cable.
TECH SPECS
Maximum number
of connected devices
Maximum number
of groups
Maximum number
of the Hub users
Power supply
Accumulator unit
Anti-tamper switch
Frequency band
Effective radiated
power
Modulation
Radio signal
Communication
channels
Operating
temperature range
Overall dimensions
Weight
* In case of inactive Ethernet and Wi-Fi connections
4. Installation kit.
5. GSM start package.**
WARRANTY
6. Brief User Guide.
** Available not in all countries.
Warranty for Ajax devices is valid for two years after the
purchase date and does not apply to the supplied
IMPORTANT INFОRMATION
accumulator. If the device does not work correctly, you
should first contact the support service—in half of the
This product can be used across all EU member states.
This device in compliance with the essential requirements
and other relevant provisions of Directive 2014/53/EU.
All essential radio test suites have been carried out.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES
ACCORDING TO THE INSTRUCTIONS
Function Operation frequency Max RF output power Limit
EGSM900
DCS1800
WCDMA B1
WCDMA B8
Wi-Fi
TX (Uplink): 880‐915MHz
RX (Downlink): 925‐960MHz
TX (Uplink):1710‐1785MHz
RX (Downlink):1805‐1880MHz
TX (Uplink):1920-1980MHz
RX (Downlink):2110-2170MHz
TX (Uplink):880-915MHz
RX (Downlink):925-960MHz
2412-2484MHz
cases, technical issues can be solved remotely!
The full text of the warranty is available on the website:
ajax.systems/warranty
User Agreement:
ajax.systems/end-user-agreement
Technical support:
support@ajax.systems
33dBm ±2dB
30dBm ±2dB
24dBm+1/-3dB
24dBm+1/-3dB
18.0dBm @ 1 DSSS /
14.5dBm @ 54 OFDM
Manufacturer: Research and Production Enterprise “Ajax” LLC
150
110 - 250 V
(up to 16 hours of autonomous operation*)
2G (GSM900/DCS1800), 3G (WCDMA 900/
2100 (B8/B1)), WiFi (802.11 b/g/n), Ethernet
162.7 х 162.7 х 35.9 mm
Class 4 (2W)
Class 1 (1W)
Class 3 (0,25W)
Class 3 (0,25W)
Address: Sklyarenko 5, Kyiv, 04073, Ukraine
By request of Ajax Systems Inc.
Li-Ion 2 Ah
Yes
868.0-868.6 MHz
8.20 dBm / 6.60 mW
(limit 25 mW)
GFSK
Up to 2,000 m
(any obstacles absent)
From 0°С to +50°С
330 g
www.ajax.systems
25
50
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