1Things to be Noted Before Getting Started
1What You Need
2IN THE BOX
3MEET YOUR ALARM SYSTEM
3How the Alarm System Works
4Getting to Know Your System
4Smart Hub
9Remote Tag
10 RFID Tag
10 Door/Window Sensor
11 PIR Motion Detector
13 PLACEMENT/INSTALLATION
13 Where to Place/Install Smart Hub
13 Where to Place Door/Window Sensor
14 How to Install PIR Motion Detector
15 GETTING STARTED
15 Install the SIM Card
15 Cellular Network Connection
15 How to Set Phone Numbers for SMS and Phone Calls by Panel
16 Exit/Entry Delay
16 How to Record a Voice Message by Panel
17 How to Pair a Remote Tag by Panel
17 How to Pair a Wireless Sensor by Panel
18 How to Pair a RFID Tag by Panel
18 How to Pair a Wireless Siren by Panel
18 How to Pair a Alarm Wireless Switch by Panel
19 APP
19 Download App
20 USING SMART SECURITY SYSTEM
20 The Security Levels
21 How to Arm or Disarm
22 Make a Call on Panel
22 Smart Hub Features
22 RESET TO FACTORY SETTINGS
23 SPECIFICATIONS
DO THIS FIRST.
Things to be Noted Before Getting Started
This guide is for:
Hub cellular model ( Hub 2G model, Hub 4G model )
Hub cellular + Wi-Fi model ( Hub 2G+Wi-Fi model, Hub 4G+Wi-Fi model )
Please check the following conditions for a successful set-up:
If using 4G SIM card, make sure the 2G network of your wireless service provider is still available
in your country. You should purchase the hub with 4G cellular communicator if the 2G network is
unavailable.
The followings are for hub cellular + Wi-Fi model only.
You should select a 2.4GHz Wi-Fi network. The hub does not support the 5GHz Wi-Fi. Select the
5GHz band instead of the 2.4GHz band is the most common mistake when setting up the hub for
the first time.
Your Wi-Fi password must not contain space or other special characters.
Place your hub as close as possible to your router when setting up.
A slow network speed will also affect the performance of your hub. It is recommended to have an
upload speed of at least 2Mbps or faster.
Make sure that the AP isolation setting in your router is disabled.
What You Need
To set up and use Alarm System, you’ll need an iPhone or Android phone, the Smart Security System
app, an unused indoor power outlet, a micro SIM card supporting 2G/GSM(for 2G version) or 4G
network (for 4G version), and a Wi-Fi 802.11 b/g/n(2.4GHz) network connection (Hub cellular + Wi-Fi
only).
1
IN THE BOX.
Door/Window Sensor
Screws x2
Extra Adhesive
Detector Bracket
Wireless Siren (Optional)
Extra Adhesive
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Smart Hub (Panel)
Alarm, display and
keypad.
3
6
9
Remote Tag x2
PIR Motion Detector x1
Senses when someone
walks nearby.
Wireless key to quickly
away-arm, home-arm and
disarm your home, and to
trigger an emergency
alarm.
RFID Tags x2 (Optional)
Key fob to quickly arm
and disarm your home.
Power Adapter
For PIR Motion Detector installation
PIR Motion
x1(x2 optional)
Senses when a door or
window is opened.
For Smart Hub installation
Hub Bracket
Mounting Strips
Sounds when the alarm
goes off.
Bottom Cover
Mounting Strips
For door/window installation
Screws x2
2
MEET YOUR ALARM SYSTEM.
The hub internal siren
The hub sends a push
The hub receives the
Arm the system by the
When an optional
When a Door/Window
The APP lets you know
How the Alarm System Works
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command and enters
“Armed” mode.
remote, RFID tag, the
ARM button of hub
touchscreen or the APP.
sounds at 85dB on-site
what’s happening at home,
anywhere, any time.
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Sensor detects a
door/window is being
opened, the sensor sends
a signal to the panel letting
the hub know that there
has been an intrusion.
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external wireless siren
has been placed there
will be a signal to be sent
to the siren.
notification and text message
to your phone when a sensor
is triggered if you enable the
notification function located
in your app settings. After
that the hub will also make
phone calls to each preset
phone numbers.
3
Getting to Know Your System
and the alarm.
The hub cellular+Wi-Fi model is a dual network system that utilizes both Wi-Fi and
cellular(GSM/4G).
All sensors are wirelessly connected to the hub. In the event of alarm activation, for
example, when a sensor is triggered, a push notification will be sent and an alarm call
will be made automatically to all registered users.
The system can be controlled on-site by the remote tag supplied, or remotely from
anywhere with our free dedicated mobile application.
The system can connect with up to 100 wireless sensors, 10 remote tags and 10 RFID
tags.
Smart Hub
Alarm, display, keypad and the brains of the system
Overview
Display Window
Display system status, time, the alarm’s
information, menus, and more.
Keypad
ARM, ARM STAY,
DISARM and DIAL
buttons. Keypad for
entering passcode,
setting, and more.
Tamper switch
The tamper switch (lever
underneath the bracket)
will trigger an alarm
notification if an attempt
is made to remove the
hub from its installed
location. And the alarm
sounds.
Speaker
For voice prompt
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Tap RFID tag here to
arm and disarm.
Status indicator
Indicates the ARM/DISARM/ARM STAY/ALARM status.
Microphone
For monitoring and
two-way talking.
Backup battery ON/OFF
Push to ON to turn on the
built-in backup battery.
RFID tag reader zone
Regular SIM card slot
Plug in the SIM card here.
Power port (Micro USB)
Plug in the power cable here.
4
Home screen
Arm/Disarm status
Bottom status area
RFID read zone
Your home screen may look different if you use another version of hub
Top status bar
.
for countdown bar,
alarm information
and clock.
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Status bar
The icons in the status bar at the top of the screen shows information about the hub.
What you seeWhat it means
No SIM card inserted or SIM card faulty
Cellular network
Wi-Fi network
(Cellular+Wi-Fi model)
SMSText message sending
CallCalling
Lock keypadThe keypad is locked
Power
Shows that your carrier’s cellular network is
available in case of white bars. More bars means
stronger signal. The bars are gray if not registered
with cellular network.
Shows that the system is connected to a Wi-Fi
source and the signal strength when it is shown in
white. More bars means stronger connection.
Shows that the hub has a Wi-Fi Internet
connection when dot is shown.
AC powered, and the progress bars shows in case
of charging.
Shows the battery level when the system has lost
AC power. The icon is red when the backup
battery power is low.
5
Arm/Disarm status
Here’s the Arm/Home Arm/Disarm status of system.
What you seeWhat it means
System is AWAY ARMED.
System is HOME ARMED.
System is DISARMED.
Alarm information
Display what happened in case of alarm.
Countdown bar
Clock is shown without countdown process.
What you seeWhat happens and what you should do
You now have xx seconds to leave home before the Exit
Please exit
Please disarm
Synchronizing
Delay expires. When Exit Delay is completed, the alarm
system is armed.
You must disarm the system before Entry Delay expires, or an
alarm will go off.
You must active the wireless transmitter before the paring
delay expires.
Quick view of menu features
Your icons may look different if you use another version of hub.