Huawei Smart PV User Manual
Huawei Smart PV Products Warranty and Service Conditions
HUAWEI Smart PV Products
Warranty and Service Conditions
Data 2020-09-30
2020-9-9 |
Huawei Proprietary and Confidential |
Huawei Smart PV Products Warranty and Service Conditions
1. Applicable Products
The warranty and service conditions covered in this document are applicable for the following Huawei Smart PV Products.
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Models |
Photos for Illustration |
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Smart PV |
Single-phase Smart PV Inverters: |
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Inverters |
SUN2000-2/3/4/5KTL-L1 |
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Three-phase Smart PV Inverters: |
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SUN2000-5/8/10KTL-M0 |
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SUN2000-5/8/10KTL-M1 |
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SUN2000-12/15/17/20KTL-M0 |
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SUN2000-12/15/17/20KTL-M2 |
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SUN2000-36KTL |
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SUN2000-60KTL-M0 |
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SUN2000-90KTL-H2 |
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SUN2000-105KTL-H1 |
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SUN2000-100KTL-M1 |
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SUN 2000-185KTL-H1 |
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SmartLogger |
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SmartLogger3000A |
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SmartLogger3000B |
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SmartModule1000A (Optional Add-On) |
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Smart |
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Smart DongleA-05(WLAN-FE) |
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Dongle |
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Smart DongleA-03-EU(4G) |
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SmartACU |
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SmartACU2000D |
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2020-9-9 |
Huawei Proprietary and Confidential |
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Huawei Smart PV Products Warranty and Service Conditions |
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ACBox |
ACBox-2/1-D-S |
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ACBox-2/1-D-C |
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Smart PV SUN2000-450W-P
Optimizer
Smart |
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DDSU666-H |
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DTSU666-H 250A/50mA |
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Power |
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Sensor |
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UPS |
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1.5kVA UPS |
2. Warranty Period
The default warranty period of the Smart PV products is as below, which can be extended
subject to Huawei’s internal policy. The warranty and service conditions are also applicable to
the warranty extension period.
Products |
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Warranty Period |
Warranty Commencement Date |
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Three-phase Smart PV Inverters |
5 Years |
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Single-phase Smart PV Inverters |
10 Years |
Warranty |
commences from |
the |
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ACBox and UPS |
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12 months |
180th day |
after the date of |
the |
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product shipment from Huawei, or |
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SmartLogger, Smart Dongle, |
24 months |
the date on which Huawei receives |
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SmartACU |
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a formal service request for the |
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Smart PV Optimizer |
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25 Years |
product, whichever is earlier. |
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Smart Power Sensor |
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12 months |
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2020-9-9 |
Huawei Proprietary and Confidential |
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