Huawei Smart PV User Manual

Huawei Smart PV Products Warranty and Service Conditions

2020-9-9

Huawei Proprietary and Confidential

HUAWEI Smart PV Products

Warranty and Service Conditions

Data：2020-09-30

Huawei Smart PV Products Warranty and Service Conditions

2020-9-9

Huawei Proprietary and Confidential

Smart PV

1. Applicable Products

The warranty and service conditions covered in this document are applicable for the following

Huawei Smart PV Products.

Products Models Photos for Illustration

Single-phase Smart PV Inverters:

Inverters

SmartLogger

 SUN2000-2/3/4/5KTL-L1

Three-phase Smart PV Inverters:

 SUN2000-5/8/10KTL-M0

 SUN2000-5/8/10KTL-M1

 SUN2000-12/15/17/20KTL-M0

 SUN2000-12/15/17/20KTL-M2

 SUN2000-36KTL

 SUN2000-60KTL-M0

 SUN2000-90KTL-H2

 SUN2000-105KTL-H1

 SUN2000-100KTL-M1

 SUN 2000-185KTL-H1

 SmartLogger3000A

 SmartLogger3000B

 SmartModule1000A (Optional Add-On)

Smart

Dongle

SmartACU

 Smart DongleA-05(WLAN-FE)

 Smart DongleA-03-EU(4G)

 SmartACU2000D

2020-9-9

Huawei Proprietary and Confidential

Smart PV

SUN2000-450W-P

Warranty commences from the

day after the date of the

SmartLogger, Smart Dongle,

ACBox

Optimizer

Huawei Smart PV Products Warranty and Service Conditions

 ACBox-2/1-D-S

 ACBox-2/1-D-C



Smart

Power

Sensor

UPS  1.5kVA UPS

 DDSU666-H

 DTSU666-H 250A/50mA

2. Warranty Period

The default warranty period of the Smart PV products is as below, which can be extended

subject to Huawei’s internal policy. The warranty and service conditions are also applicable to

the warranty extension period.

Products Warranty Period Warranty Commencement Date

Three-phase Smart PV Inverters 5 Years

Single-phase Smart PV Inverters 10 Years

ACBox and UPS 12 months

SmartACU

Smart PV Optimizer 25 Years

Smart Power Sensor 12 months

24 months

180th

product shipment from Huawei, or

the date on which Huawei receives

a formal service request for the

product, whichever is earlier.